|Distance to city centre||1,4 km|
|Distance to airport||15,7 km|
|americano||in 3 reviews|
|blocked my credit card||in 9 reviews|
|elevators was broken||in 3 reviews|
|floors are polished||in 2 reviews|
|great rooftop||in 7 reviews|
|helpful staff||in 51 reviews|
|huge bed||in 26 reviews|
|inserted into a slot||in 3 reviews|
|modern decor||in 4 reviews|
|photo is deceiving||in 2 reviews|
|private events||in 10 reviews|
|rental bikes||in 3 reviews|
|roof bar||in 26 reviews|
|sliced tomatoes||in 2 reviews|
|twin room||in 48 reviews|
|worst hotel||in 29 reviews|
|zero counter space||in 8 reviews|
Room description not matching
Design of the hotel in general and room is sleek and modern. Cleanliness was good and amenities what you expect.
We were two friends and following the room description from booking.com, booked a deluxe or twin room and requested for a twin bed - when we arrived at the front desk the agent informed us that there was no twin room in the hotel and promptly reacted by “upgrading” us to a “suite” as the extra bed would not fit in a regular room, and offered the additional bed for a charge of 50usd/night. Given the fact that we were not responsible of the room description not being correct, I would have expected the charge for the extra bed to be “waived”. No follow up was done by the management, which to me shows a lack of care. The last morning we checked out at 7am and we wanted to have breakfast (included in the price and starting at 7am) and that consists of one beverage and one bakery but the waiter present this morning told us “the bakeries are still being prepared downstairs” with no other solutions. We had an orange juice and left... overall a quick stay but when you pay 400usd+ for a 20sq meter “suite” , even if you were upgraded, you would expect a minimum of care and follow up if there was any issue. We were also not allowed to experience the rooftop as it was closed on both nights for private events. To summarize, great product but not a very “guest” oriented service from our experience.
Enjoyed my 4 night stay here on a business trip. The room, although tiny, had almost everything I wanted. There was no desk to work, and the bathroom was dinky, but, the aesthetics, cleanliness, comfort, temperature and location won out. I'll be back.
Hotel Americano is a boutique hotel tucked away in the Chelsea neighborhood of New York City. Rooms feature a minimalist approach inspired by Latin styling, Japanese influence, and mid-century minimalism. Rooms feature Egyptian cotton sheets and towels, flat screen televisions for in-room entertainment, and luxury bath amenities. With beautiful views of Manhattan, it's easy to bask in relaxation at Hotel Americano. Several business services are available within steps of the hotel for printing, faxing, and photocopying needs. Just outside the doors are several public transit options, including cabs and the subway system, which can take visitors across the city. Make a stop at Bryant Park, the financial district, and head to the top of the Empire State Building. While staying, guests can enjoy dining at La Central for a fusion of Latin American and South American flavors. Indulge in fresh omelets and steaks cooked to order. Room service is offered for those who wish to dine in their room. Take in the views of Manhattan while enjoying handcrafted cocktails and small plates perfect for sharing at The Rooftop. Explore the city of Manhattan for plenty of boutique shops. Take in exhibits at the Museum of Modern Art or The Whitney or see a live show on Broadway. Afterward, head to Times Square, take a stroll through the streets of Soho, or walk through Battery Park for views of the Statue of Liberty. When the day is done, end the night in comfort at Hotel Americano.
Based on 676 reviews
Policies vary by room type and provider.
Chelsea is known for: art galleries, shopping, LGBTMore
|New York LaGuardia||11,4 km|
|New York - Penn Station||0,8 km|
|Secaucus Junction, New Jeresy||6,2 km|