Best New York hotels near Carnegie Hall
With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and 3 minutes by foot from St. Patrick's Cathedral. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
Overall 8,9 Excellent
Based on 4 569 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Okay
4,5
Pros: Location
Excellent
8,3
Pros: Spacious rooms, beautiful lobby, amazing location and friendly staff.
Excellent
10,0
Pros: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and was helpful with a question regarding wifi.
Excellent
10,0
Pros: Very accommodating, professional & friendly staff.
Excellent
10,0
Pros: Beautiful hotel with a great location!! The staff is excellent! We stay here everytime we come to NYC.
Excellent
10,0
Pros: The room was spacious and I love the location
Excellent
9,5
Pros: It was a great location. The staff were always friendly and helpful and our room was extremely clean. We were really appreciative that we were able to check in to our room considerably earlier than expected.
Excellent
10,0
Pros: The bed was comfortable. The service was great
Excellent
10,0
Pros: Staff was weary helpful For some reasons my booking via booking.com was not reflected in their system but the manager did good job. Booked for me immediately the room gave us room on executive floor with best price, best views and complementary late check out
Excellent
10,0
Pros: Clean and friendly. A little pricey but nice.
Good
6,8
Excellent
10,0
Pros: Spotlessly clean, personal service, well located
Details
Reviews
Overall 8,9 Excellent
Based on 4 569 reviews
Location
9,7
Service
8,2
Amenities
8,1
Vibe
8,1
Comfort
7,8
Room
7,7
Food
5,4
Breakfast
5,1
WiFi
4,2
Value
3,4
Location
9,8
Service
8,3
Room
6,7
Food
5,9
Breakfast
4,6
Value
3,3
WiFi
2,8
Location
9,7
Comfort
7,9
Service
7,9
Amenities
7,8
Room
7,3
Value
3,0
WiFi
2,4
Service
7,7
4,5 Okay
Pros: Location
Cons: Service, prices, amenities, paying $16 a day for Wi-Fi, especially at these exorbitant room rates, ridiculous. I’ve stayed at 5 star hotels in New York for the past 40 years, and this is the worst ever. Don’t stay here! The towels are so threadbare and hard that I actually scratched my face after a shower.
8,3 Excellent
Pros: Spacious rooms, beautiful lobby, amazing location and friendly staff.
Cons: Carpets in the room were dirty and very old. The bathrooms definitely need refurbishment- they’re much nicer in other 5 star hotels in NYC.
10,0 Excellent
Pros: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and was helpful with a question regarding wifi.
Cons:
10,0 Excellent
Pros: Very accommodating, professional & friendly staff.
Cons: N/A
10,0 Excellent
Pros: Beautiful hotel with a great location!! The staff is excellent! We stay here everytime we come to NYC.
Cons:
10,0 Excellent
Pros: The room was spacious and I love the location
Cons: I really cannot find anything to say that I didn’t like.
9,5 Excellent
Pros: It was a great location. The staff were always friendly and helpful and our room was extremely clean. We were really appreciative that we were able to check in to our room considerably earlier than expected.
Cons:
10,0 Excellent
Pros: The bed was comfortable. The service was great
Cons:
10,0 Excellent
Pros: Staff was weary helpful For some reasons my booking via booking.com was not reflected in their system but the manager did good job. Booked for me immediately the room gave us room on executive floor with best price, best views and complementary late check out
Cons: You better check you booking before arrival directly with the hotel Open Bar in front of the building may be used in a better way
10,0 Excellent
Pros: Clean and friendly. A little pricey but nice.
Cons:
6,8 Good
Pros:
Cons: The beds and bathrooms are poor if you don't stay in the Tower.
10,0 Excellent
Pros: Spotlessly clean, personal service, well located
Cons: We had a small issue with the master switch for the lights in the bedroom that we were told they would fix the next day but they never did. That said, this hotel is lovely and I would recommend it.
With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and 3 minutes by foot from St. Patrick's Cathedral. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
With a stay at Refinery Hotel in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Bryant Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Overall 8,9 Excellent
Based on 2 384 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
8,0
Pros: Rooms were a good size for New York and get comfortable. Great location.
Excellent
9,0
Pros: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.
Excellent
9,5
Pros: My room was GIGANTIC. And not just by NYC standards.
Okay
5,8
Pros: Location Rooftop Food
Excellent
10,0
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Excellent
10,0
Pros: Rooms are a good size. Staff is so friendly and helpful.
Excellent
10,0
Pros: The decor ,the rooftop , the service
Excellent
9,5
Pros: Great room, loved the rooftop bar!
Excellent
8,3
Pros: Great location. Clean.
Excellent
10,0
Pros: Large rooms. Very stylish. Great location.
Excellent
10,0
Pros: Huge rooms. Comfortable beds. Stylish. Great location for mid town.
Excellent
10,0
Pros: Great aesthetic! The pictures don’t make justice to this gorgeous Designer hotel, where every detail was carefully thought of. Searching online for same-day accommodation yielded this hotel within my budget and with a central location. Upon arrival I was greeted warmly and upgraded to a room with a view of the Empire State Building. Really Special & Memorable stay. I highly recommend this Hotel and hope to return in the future.
Details
Reviews
Overall 8,9 Excellent
Based on 2 384 reviews
Location
9,7
Vibe
9,3
Food
9,1
Bar
8,9
Service
8,6
Room
8,5
Amenities
7,8
Comfort
7,6
Breakfast
7,3
WiFi
6,3
Location
9,6
Vibe
9,2
Food
9,2
Bar
9,0
Service
8,7
Room
8,6
Comfort
8,3
Amenities
8,3
Location
9,7
Food
9,2
Vibe
9,1
Bar
9,0
Service
8,1
Room
7,7
Location
9,6
Service
8,4
Amenities
7,0
8,0 Excellent
Pros: Rooms were a good size for New York and get comfortable. Great location.
Cons: Rooftop bar was clearly aimed at non hotel guests - had to stand in bar despite there being lots of tables free but were apparently reserved for non hotel guests. Very disappointed as this is a great bar but very poorly managed.
9,0 Excellent
Pros: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.
Cons: Thin walls, assuming our next door neighbor had to much fun at the Roof Top Bar and was throwing up the whole night, we had the pleasure of hearing every single thing for about 1-2 hours straight. Had to turn on the TV to muffle some of it out!
9,5 Excellent
Pros: My room was GIGANTIC. And not just by NYC standards.
Cons: I had issue with payment at the front desk. However for all the trouble the hotel sent up some Magnolia’s cupcakes a bottle of red wine.
5,8 Okay
Pros: Location Rooftop Food
Cons: Poor cleaning Poor service
10,0 Excellent
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Cons:
10,0 Excellent
Pros: Rooms are a good size. Staff is so friendly and helpful.
Cons:
10,0 Excellent
Pros: The decor ,the rooftop , the service
Cons:
9,5 Excellent
Pros: Great room, loved the rooftop bar!
Cons:
8,3 Excellent
Pros: Great location. Clean.
Cons:
10,0 Excellent
Pros: Large rooms. Very stylish. Great location.
Cons:
10,0 Excellent
Pros: Huge rooms. Comfortable beds. Stylish. Great location for mid town.
Cons:
10,0 Excellent
Pros: Great aesthetic! The pictures don’t make justice to this gorgeous Designer hotel, where every detail was carefully thought of. Searching online for same-day accommodation yielded this hotel within my budget and with a central location. Upon arrival I was greeted warmly and upgraded to a room with a view of the Empire State Building. Really Special & Memorable stay. I highly recommend this Hotel and hope to return in the future.
Cons: I wish we had arrived earlier to enjoy the rooftop bar.
With a stay at Refinery Hotel in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Bryant Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Hyatt Centric Times Square is is centrically located in the world's most vibrant city. Located steps from the 6th Avenue Business corridor and Theater District, the hotel boasts 487 guest rooms, including 49 suites. Spacious rooms offer floor-to-ceiling windows filled with natural light. Perched above the lights of Times Square, Bar 54-is the highest rooftop bar in Manhattan with spectacular views of NYC, serving handcrafted cocktails and T45 Kitchen/Bar for globally inspired American Cuisine.
Overall 8,7 Excellent
Based on 6 962 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5,8
Pros: The staff was amazing!
Excellent
9,3
Pros: Location location location. Also queen sized beds
Excellent
9,3
Pros: Great views and clean rooms! The rooftop bar was really cool!
Excellent
8,8
Pros: The roof top was good The breakfast was great
Okay
5,5
Pros: Central location, near Times Square. Close to everything you need for a short stay in Times Square. Very friendly and helpful reception staff.
Okay
4,0
Pros: Great location and access. Also have a rooftop bar that has great views and worth the trip up.
Good
6,8
Pros: Location
Excellent
8,8
Pros: Great location near Times Square.
Good
6,0
Pros: The privacy
Excellent
10,0
Pros: Location and hotel organization was perfect.
Excellent
9,5
Pros: Perfect location
Good
7,5
Pros: The hotel was in a very good location, close to Times Square and Avenue of the Americas. Our suite was very spacious and well appointed, and was comfortable for our family of 4. The staff was very friendly and was very responsive to our requests and questions.
Details
Reviews
Overall 8,7 Excellent
Based on 6 962 reviews
Location
9,7
Wellness
9,3
WiFi
8,9
Room
8,5
Comfort
7,8
Service
7,7
Food
5,9
Breakfast
5,6
Value
4,0
Wellness
9,5
Location
9,5
Room
8,2
Service
7,4
Breakfast
5,5
Food
5,5
Value
3,4
Location
9,8
Cleanliness
8,8
Service
8,3
Room
8,2
Comfort
7,9
Food
6,0
Breakfast
5,4
Value
3,7
Location
9,7
Room
8,0
Location
9,6
Service
8,1
Room
7,5
5,8 Okay
Pros: The staff was amazing!
Cons: Advertised as in time square! Couldn’t even see time square from my room. The air conditioner broke on the second night. The lights didn’t work the entire stay. If you turned one off they all turned off and one on they all came on. My booking said the resort fees were included. I paid an addition 280 in resort fees at the end of the stay. The rooms look nothing like the pictures. There are two sides to the hotel. One side is up to floor 25 the other is 25-40 something. It felt like they were separating the guests. Over all for 2 nights I paid over 1000 and pretty much felt like I was staying in a Laquita inn. Not worth the money at all!!!!
9,3 Excellent
Pros: Location location location. Also queen sized beds
Cons:
9,3 Excellent
Pros: Great views and clean rooms! The rooftop bar was really cool!
Cons: Small elevators caused a wait usually.
8,8 Excellent
Pros: The roof top was good The breakfast was great
Cons:
5,5 Okay
Pros: Central location, near Times Square. Close to everything you need for a short stay in Times Square. Very friendly and helpful reception staff.
Cons: However I had to deal with the manager in respect of my refund: I found her unhelpful and called her out on her attitude. She apologised. Our bathroom was not clean on Day 1, although they did clean it for the rest of our stay.
4,0 Okay
Pros: Great location and access. Also have a rooftop bar that has great views and worth the trip up.
Cons: The hotel needs to stop charging a resort/location fee. The fee is not worth it and will make me stay away from properties of theirs. The fact that they didn't have a pool or spa attached yet charge over $--- a night plus tax nickel and dimes guests.
6,8 Good
Pros: Location
Cons:
8,8 Excellent
Pros: Great location near Times Square.
Cons: It’s a little tired, needs a refurbish in areas.
6,0 Good
Pros: The privacy
Cons: Staff was a little snobbish. Also, I thought the room would be a little bigger. Was very basic.
10,0 Excellent
Pros: Location and hotel organization was perfect.
Cons:
9,5 Excellent
Pros: Perfect location
Cons: Pricey for mediocre food
7,5 Good
Pros: The hotel was in a very good location, close to Times Square and Avenue of the Americas. Our suite was very spacious and well appointed, and was comfortable for our family of 4. The staff was very friendly and was very responsive to our requests and questions.
Cons: The hot water in the shower was only lukewarm.
Hyatt Centric Times Square is is centrically located in the world's most vibrant city. Located steps from the 6th Avenue Business corridor and Theater District, the hotel boasts 487 guest rooms, including 49 suites. Spacious rooms offer floor-to-ceiling windows filled with natural light. Perched above the lights of Times Square, Bar 54-is the highest rooftop bar in Manhattan with spectacular views of NYC, serving handcrafted cocktails and T45 Kitchen/Bar for globally inspired American Cuisine.
Honoring our artful Chelsea address, Hotel Eventi offers a cutting edge design-centric escape in the heart of Manhttan — which occupies an entire city block. The result? Two restaurants led by an award-winning chef, two buzzing new bars and one stunning lobby that’s more like a warm-yet-vogue living room. If you can tear yourself away, the Empire State Building, Madison Square Garden, High Line park and more are nearby. Share what you love to do, and we’ll curate a fresh New York experience, just for you.
Overall 8,7 Excellent
Based on 2 193 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
8,0
Pros: Location was great.
Excellent
9,0
Pros: I enjoyed the overall lobby design, the restaurants/cafe inside and our room. I'd definitely stay there again!
Excellent
10,0
Pros: Location. Clean. Great restaurants. Basically everything was super. Definitely will be back again
Excellent
8,3
Pros: Amanda, the housekeeping manager was wonderful!
Excellent
10,0
Good
7,0
Pros: Location/Staff
Excellent
10,0
Pros: Spacious Modern Clean Center- close to Time Square, ktown, Central Park
Excellent
8,3
Excellent
8,0
Pros: Great location - small modern gym with good equipment - busy lobby bars and restaurants. Good customer service follow up and care. They installed an extra mini fridge for us for our own use when asked and followed up to make sure all was OK with our stay
Okay
5,5
Pros: Location. Lively place
Excellent
10,0
Pros: Perfect location.
Good
6,3
Pros: The waiters in the restaurant and bar, especially in the morning breakfast area could not communicate and I found them to be rude and quite aggressive.
Details
Reviews
Overall 8,7 Excellent
Based on 2 193 reviews
Location
9,7
Vibe
8,7
Food
8,7
Bar
8,3
Wellness
8,1
Service
8,1
Room
7,7
Breakfast
7,3
WiFi
5,6
Location
9,8
Food
8,8
Bar
8,2
Service
8,1
Room
7,1
Cleanliness
6,4
Location
9,8
Service
8,4
Food
8,3
Breakfast
7,5
Amenities
7,5
Room
7,5
Food
8,8
Vibe
8,1
Service
7,5
Amenities
7,4
Cleanliness
6,6
Room
6,4
8,0 Excellent
Pros: Location was great.
Cons: Young lady at check in was not very professional... a bit snobby when answering questions, even as I was being polite and jovial... bad day or not, it's all about service and experience... Hope it improves or was a one time occurrence.
9,0 Excellent
Pros: I enjoyed the overall lobby design, the restaurants/cafe inside and our room. I'd definitely stay there again!
Cons: Nope.
10,0 Excellent
Pros: Location. Clean. Great restaurants. Basically everything was super. Definitely will be back again
Cons: Nothing.
8,3 Excellent
Pros: Amanda, the housekeeping manager was wonderful!
Cons: The room need an update.
10,0 Excellent
Pros:
Cons: bath tub shower - not a good idea
7,0 Good
Pros: Location/Staff
Cons: TV remote didn’t work, minibar was broken, the hot water wasn’t working, just a lot of little things that made it not the best experience.
10,0 Excellent
Pros: Spacious Modern Clean Center- close to Time Square, ktown, Central Park
Cons: Kinda noisy and dark lobby
8,3 Excellent
Pros:
Cons: Not complimentary wifi in the rooms.
8,0 Excellent
Pros: Great location - small modern gym with good equipment - busy lobby bars and restaurants. Good customer service follow up and care. They installed an extra mini fridge for us for our own use when asked and followed up to make sure all was OK with our stay
Cons: Lobby a little too crazy busy at times. TV reception was poor so watched TV on my iPad
5,5 Okay
Pros: Location. Lively place
Cons: Room is dated. Furniture has scratches. No coffee machine in the room. For everything you need to ask the staff.
10,0 Excellent
Pros: Perfect location.
Cons:
6,3 Good
Pros: The waiters in the restaurant and bar, especially in the morning breakfast area could not communicate and I found them to be rude and quite aggressive.
Cons: The wait staff cannot communicate to well and were quite annoying.
Honoring our artful Chelsea address, Hotel Eventi offers a cutting edge design-centric escape in the heart of Manhttan — which occupies an entire city block. The result? Two restaurants led by an award-winning chef, two buzzing new bars and one stunning lobby that’s more like a warm-yet-vogue living room. If you can tear yourself away, the Empire State Building, Madison Square Garden, High Line park and more are nearby. Share what you love to do, and we’ll curate a fresh New York experience, just for you.
The energy of New York City is iconic and New York Marriott Marquis, a vibrant fixture of Manhattan, brilliantly captures its spirit in modern style. Located on West 46th Street and Broadway, our hotel places guests near NYC's most illustrious attractions, including Times Square, the Theater District, Rockefeller Center and Radio City Music Hall. After an eventful day of sightseeing, retreat to our thoughtfully appointed, spacious accommodations, some of which feature stunning views of Broadway. Dine in our array of restaurants, including New York's only revolving dining destination, where views of Times Square are spectacularly on display. Details like a 24-hour fitness center and all-day in-room dining set the stage for a rejuvenating stay, while our knowledgeable hotel staff is available to help you navigate this ever-evolving city. Encompassing 124,755 square feet of space enhanced by cutting-edge technology, our hotel is also an inspired choice for an event or meeting in Times Square.
Overall 8,6 Excellent
Based on 12 021 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Location, location, location
Excellent
10,0
Pros: The location was great. The building unique and with modern clean facilities.
Good
7,5
Pros: Location, room facilities and it is family friendly as well, express check in and out.
Excellent
10,0
Pros: Pleasant check in & bell staff. Even though I had booked online, I asked if we might have a good view. I was not disappointed! And tmy 16 year old niece with me was thrilled to overlook Times Square.
Okay
5,0
Pros: Location of the hotel and room size
Excellent
10,0
Okay
5,5
Pros: The location
Good
7,0
Pros: Bed comfy,
Excellent
8,0
Excellent
10,0
Pros: Location
Good
7,7
Excellent
9,5
Pros: The hotel offers valet parking per day from $65 to $75 depending on the size of your car. There’s a daily destination fee that includes a food credit, tour tickets and other amenities.
Details
Reviews
Overall 8,6 Excellent
Based on 12 021 reviews
Location
9,6
Wellness
9,4
Service
7,7
Room
7,4
Breakfast
6,7
WiFi
6,5
Amenities
6,3
Value
4,2
Pool
0,0
Location
9,7
Wellness
9,6
Comfort
7,6
Room
6,8
Service
6,8
Breakfast
6,6
Cleanliness
6,4
WiFi
4,9
Value
4,6
Location
9,5
Service
7,5
Amenities
6,3
Room
6,0
Vibe
5,4
Location
9,5
Room
6,7
Service
6,6
Vibe
5,8
Location
9,7
Room
6,8
Amenities
6,7
10,0 Excellent
Pros: Location, location, location
Cons: It took 5 hours to check in.
10,0 Excellent
Pros: The location was great. The building unique and with modern clean facilities.
Cons:
7,5 Good
Pros: Location, room facilities and it is family friendly as well, express check in and out.
Cons: The elevators were lagging most of the time, it takes a long time to get in.
10,0 Excellent
Pros: Pleasant check in & bell staff. Even though I had booked online, I asked if we might have a good view. I was not disappointed! And tmy 16 year old niece with me was thrilled to overlook Times Square.
Cons: Sometimes a wait for the elevators but I know the hotel was very busy. Not a deal breaker for me.
5,0 Okay
Pros: Location of the hotel and room size
Cons: Hidden fees, services and limited amenities in the room
10,0 Excellent
Pros:
Cons: Computers were down & we could not check in...for hours!!
5,5 Okay
Pros: The location
Cons: The wait for the elevator was awful, the wait to get checked in was terrible, the pull out sofa was nothing but coils. I was very disappointed with this hotel choice. The only positive was the location.
7,0 Good
Pros: Bed comfy,
Cons: Property has great potential for revamping. Can take establishment to another level
8,0 Excellent
Pros:
Cons: Greeted by a very rude front desk clerk named Lily. She needs to brush up on her customer service skills
10,0 Excellent
Pros: Location
Cons: None
7,7 Good
Pros:
Cons: Marriott Club overcrowded and poor HVAC. Wine from an automated dispenser. Hotel needs a significant update.
9,5 Excellent
Pros: The hotel offers valet parking per day from $65 to $75 depending on the size of your car. There’s a daily destination fee that includes a food credit, tour tickets and other amenities.
Cons: The long lines
The energy of New York City is iconic and New York Marriott Marquis, a vibrant fixture of Manhattan, brilliantly captures its spirit in modern style. Located on West 46th Street and Broadway, our hotel places guests near NYC's most illustrious attractions, including Times Square, the Theater District, Rockefeller Center and Radio City Music Hall. After an eventful day of sightseeing, retreat to our thoughtfully appointed, spacious accommodations, some of which feature stunning views of Broadway. Dine in our array of restaurants, including New York's only revolving dining destination, where views of Times Square are spectacularly on display. Details like a 24-hour fitness center and all-day in-room dining set the stage for a rejuvenating stay, while our knowledgeable hotel staff is available to help you navigate this ever-evolving city. Encompassing 124,755 square feet of space enhanced by cutting-edge technology, our hotel is also an inspired choice for an event or meeting in Times Square.
Since opening in 1926, the InterContinental New York Barclay has welcomed many guests to enjoy a luxurious experience in the heart of the city. Originally constructed as part of the Grand Central Terminal expansion, The Barclay became a notable railroad hotel built to service the men and women traveling to New York City. Today, after undergoing its most ambitious restoration, the Barclay continues to deliver its residential feel with modern comfort through its signature Federalist style decor.
Overall 8,6 Excellent
Based on 4 261 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Very comfortable, what you’d expect from a luxury hotel
Excellent
10,0
Pros: Everything! Location was perfect, room size was good and all hotel personnel were courteous. We visit NY once a year and will definitely stay here again
Excellent
8,3
Pros: Great location. Very comfortable beds. Spotless rooms. reception service slow (always very busy with queues).
Excellent
9,5
Pros: Very welcoming and helpful staff. I ve stayed at this hotel several times and the service and the quality are very consistent
Good
6,8
Pros: Not a bad location. Grand entrance reception.
Good
6,8
Pros: I like the hotel the cleaning was perfect
Okay
5,8
Excellent
8,8
Pros: Clean
Excellent
10,0
Pros: Nice size room well appointed
Excellent
10,0
Pros: The updated rooms, amenities, and staff.
Excellent
8,8
Pros: I lost my personal towel at my room. All the staffs are trying to find it. I am looking forward to hearing from you about it.
Excellent
9,5
Pros: The cocktail lounge was lovely but the only main restaurant there. Very clean, excellent staff and good location.
Details
Reviews
Overall 8,6 Excellent
Based on 4 261 reviews
Location
9,6
Vibe
9,0
Cleanliness
8,6
Amenities
8,3
Room
8,1
Service
7,4
WiFi
7,3
Food
6,0
Breakfast
5,6
Value
4,0
Location
9,2
Cleanliness
8,9
Amenities
8,6
Room
7,8
Service
7,0
Food
5,9
Breakfast
5,8
Value
4,5
Location
9,4
Vibe
8,7
Room
8,2
Amenities
8,1
Service
7,4
Breakfast
6,0
Value
4,1
Location
9,7
Vibe
8,6
Service
7,8
Room
7,3
Location
9,6
Room
7,0
10,0 Excellent
Pros: Very comfortable, what you’d expect from a luxury hotel
Cons: Zero
10,0 Excellent
Pros: Everything! Location was perfect, room size was good and all hotel personnel were courteous. We visit NY once a year and will definitely stay here again
Cons: Nothing
8,3 Excellent
Pros: Great location. Very comfortable beds. Spotless rooms. reception service slow (always very busy with queues).
Cons:
9,5 Excellent
Pros: Very welcoming and helpful staff. I ve stayed at this hotel several times and the service and the quality are very consistent
Cons: There is nothing negative that I can say. It is all positive
6,8 Good
Pros: Not a bad location. Grand entrance reception.
Cons: Extremely dark room. Consistently long queues to the reception desk, which were understaffed. Staff seemed to be abrupt.
6,8 Good
Pros: I like the hotel the cleaning was perfect
Cons: I didn’t like the way they deal with stuff they make everything complicated, they are careless with the Guest Laundry they deny that you gave them the laundry, no one answers the front desk fast , I really had a bad experience , never going back there even if it’s the last hotel on earth
5,8 Okay
Pros:
Cons: Resort fee- we didn’t use any things of the resort and we paid on it anyway.
8,8 Excellent
Pros: Clean
Cons: Breakfast was bad
10,0 Excellent
Pros: Nice size room well appointed
Cons: No truly a top notch hotel for new york
10,0 Excellent
Pros: The updated rooms, amenities, and staff.
Cons:
8,8 Excellent
Pros: I lost my personal towel at my room. All the staffs are trying to find it. I am looking forward to hearing from you about it.
Cons:
9,5 Excellent
Pros: The cocktail lounge was lovely but the only main restaurant there. Very clean, excellent staff and good location.
Cons: Only one restaurant/ lounge. Didn’t find the concierge very helpful.
Since opening in 1926, the InterContinental New York Barclay has welcomed many guests to enjoy a luxurious experience in the heart of the city. Originally constructed as part of the Grand Central Terminal expansion, The Barclay became a notable railroad hotel built to service the men and women traveling to New York City. Today, after undergoing its most ambitious restoration, the Barclay continues to deliver its residential feel with modern comfort through its signature Federalist style decor.
Crowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, situated directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are headquarters of Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world aren't just a cab ride away — they're mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
Overall 8,2 Excellent
Based on 13 392 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6,0
Pros: Location
Excellent
10,0
Pros: Everything
Excellent
9,3
Pros: It was close to everything and really nice inside. I thought the breakfast buffet was t great and a bit expensive for the quality of food.
Excellent
10,0
Pros: Everything good clean rooms staff super helpful and polite location of the hotel exceptional if you want to enjoy times square and surrounding areas
Good
6,3
Pros: No mini fridge in the room, i order 2 water bottles in room service for 25$usd, very expensive just for water
Excellent
8,0
Pros: location to everything was in walking distance
Good
6,3
Mediocre
3,8
Pros: It’s location only
Good
7,0
Pros: Great location
Excellent
8,3
Pros: Breakfast is particularly good in variety and quality
Okay
5,0
Pros: Location
Excellent
9,5
Pros: Despite arriving in the early morning hours due to flight delays, the staff was kind, cordial and did what they could to let us sleep in for a late check our. We were very grateful for their help.
Details
Reviews
Overall 8,2 Excellent
Based on 13 392 reviews
Location
9,6
WiFi
8,2
Wellness
7,7
Service
7,4
Room
6,3
Breakfast
6,3
Cleanliness
6,2
Amenities
5,0
Value
4,6
Vibe
4,4
Location
9,4
Service
7,3
WiFi
7,1
Breakfast
7,1
Cleanliness
6,1
Room
5,6
Value
4,7
Pool
3,7
Amenities
3,7
Vibe
2,2
Location
9,8
Comfort
7,8
Service
7,2
Room
6,7
Breakfast
6,3
Cleanliness
6,2
Value
4,1
Vibe
3,6
Location
9,5
WiFi
6,9
Service
6,3
Value
5,0
Room
4,4
Vibe
3,4
Location
9,5
Bar
7,8
Service
7,2
Cleanliness
6,2
Breakfast
5,9
Room
5,6
Amenities
4,7
Value
4,4
6,0 Good
Pros: Location
Cons: Hotel confirmed we could park our oversized vehicle, but no parking available. Reservation for 2 dbls and got a king and $40 charge for rollaway. Bedding not delivered until midnight. Reservation noted free airport transportation, but none available
10,0 Excellent
Pros: Everything
Cons: No refrigerator in room
9,3 Excellent
Pros: It was close to everything and really nice inside. I thought the breakfast buffet was t great and a bit expensive for the quality of food.
Cons:
10,0 Excellent
Pros: Everything good clean rooms staff super helpful and polite location of the hotel exceptional if you want to enjoy times square and surrounding areas
Cons: Over price breakfast Buffett Not many choices for the price
6,3 Good
Pros: No mini fridge in the room, i order 2 water bottles in room service for 25$usd, very expensive just for water
Cons:
8,0 Excellent
Pros: location to everything was in walking distance
Cons:
6,3 Good
Pros:
Cons: Guest service Idiots called at 12:30 am since we complained about having to wait 4 hours for room. Booked room at 4:30 pm and room was not available until 8:30 pm. Why would anyone call at midnight. Poor training here!!!
3,8 Mediocre
Pros: It’s location only
Cons: Apart from the location, everything was bad.
7,0 Good
Pros: Great location
Cons: Expensive for the quality of the room
8,3 Excellent
Pros: Breakfast is particularly good in variety and quality
Cons: Windows are quite small ( floor 45) for a good view of times Square. Much better on floor 46
5,0 Okay
Pros: Location
Cons: Poor services. Breakfast is not good.cleaning the room not done perfectly. The business center you pay 20 $ to print 9 pages! Also no scanner!
9,5 Excellent
Pros: Despite arriving in the early morning hours due to flight delays, the staff was kind, cordial and did what they could to let us sleep in for a late check our. We were very grateful for their help.
Cons: We needed to request basic number of pillows for the number of guests.
Crowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, situated directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are headquarters of Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world aren't just a cab ride away — they're mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
Escape the bustle of New York’s streets in the serene surroundings of the InterContinental® New York Times Square hotel. The epitome of modern glamour, the hotel is LEED certified with design highlights that include a sculpture garden and tree-inspired columns. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. We also have a glamorous ballroom, 24-hour fitness center and personalized in-room beauty services by NOMI.
Overall 8,1 Excellent
Based on 5 667 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: We checked in early and they upgraded us to a City View room at no charge to get us in and settled so we could explore NYC. That was an example of the staff going above and beyond to make our experience great.
Good
6,3
Pros: Beautiful lobby and friendly staff. The bar area was also lovely.
Excellent
10,0
Pros: The location was very accommodating to our needs. Subway entrance was just steps away and we were able to maneuver without difficulty. Could hear some subway noise from the room but it was not anything that would keep us up at night. The street noise was noticeable but to be expected. The beds were very comfortable and the room was clean.
Okay
5,5
Pros: The stuff were rude! 1st day of staying nobody cleaned room even I asked them for room service twice!
Good
6,3
Pros: Good location
Excellent
10,0
Pros: Location
Poor
1,0
Pros: Nothing... I checked out early
Good
7,0
Pros: Nicely located, at a convenient walking distance from Times square. So we got the buzz, but escaped the crowds. Large room, comfortable beds . Very busy and lively through Broadway. Complete sensorial experience of NYC While I had booked a higher floor city view room, honestly there was not much view ( it overlooked some old yard) However we were not looking into another building's room, which I guess is big for NYC.
Excellent
8,8
Pros: Nice Location & clean room.
Excellent
10,0
Pros: - cleanness - staff - facilities - mobile charger pack
Good
7,0
Pros: Location
Excellent
9,5
Pros: Room was big enough to live in. Shower was wonderful, Had a chair to sit in. Great location for the Broadway shows and restaurants. Madison Square Garden was a 15 minute walk away.
Details
Reviews
Overall 8,1 Excellent
Based on 5 667 reviews
Location
9,6
WiFi
7,7
Room
7,5
Service
6,7
Cleanliness
6,1
Breakfast
5,7
Value
3,5
Location
9,9
Room
7,2
Service
7,1
WiFi
6,4
Breakfast
6,1
Cleanliness
5,8
Value
3,7
Location
9,6
Room
8,1
Comfort
7,0
Service
6,9
Value
3,7
Service
6,4
Room
6,3
Location
9,7
10,0 Excellent
Pros: We checked in early and they upgraded us to a City View room at no charge to get us in and settled so we could explore NYC. That was an example of the staff going above and beyond to make our experience great.
Cons: Not a thing. Great Hotel.
6,3 Good
Pros: Beautiful lobby and friendly staff. The bar area was also lovely.
Cons: The rooms were surface clean but not as clean as you would expect for such a hotel.
10,0 Excellent
Pros: The location was very accommodating to our needs. Subway entrance was just steps away and we were able to maneuver without difficulty. Could hear some subway noise from the room but it was not anything that would keep us up at night. The street noise was noticeable but to be expected. The beds were very comfortable and the room was clean.
Cons: We did not need maid service and had put a sign on the door to deter them entering but they did on the first day. The second day the maid was near the room and asked if we did not want maid service for that day and she did not enter. Would have liked to have a refrigerator that we could use instead of one filled with purchasable drinks. Would have liked a microwave.
5,5 Okay
Pros: The stuff were rude! 1st day of staying nobody cleaned room even I asked them for room service twice!
Cons: Rude stuff!!! Need to be polit!
6,3 Good
Pros: Good location
Cons: No space for luggage And no mirror in the room
10,0 Excellent
Pros: Location
Cons: Room size
1,0 Poor
Pros: Nothing... I checked out early
Cons: Upon arrival checking in at the front desk was a terrible experience. The lady at check-in Was rude . The Hotel description says that they rooms had been Remodeled and update. Worn out carpet and mold in bathroom !
7,0 Good
Pros: Nicely located, at a convenient walking distance from Times square. So we got the buzz, but escaped the crowds. Large room, comfortable beds . Very busy and lively through Broadway. Complete sensorial experience of NYC While I had booked a higher floor city view room, honestly there was not much view ( it overlooked some old yard) However we were not looking into another building's room, which I guess is big for NYC.
Cons: The service was standard , nothing notably outstanding. What took me by surprise was the absence of complimentary water bottle in the room. At least 2 is a standard across any hotel now, definitely expected of Intercontinental. Ww had no option but to order a large bottle charged at USD 21!!! Interestingly, the housekeeper brought us two bottles when he saw there was none, but by then we had already ordered from Room service, and they refused to take it back. I found that a bit strange, almost as if the housekeeping forgot to keep the bottles and then room service did not want to cancel a charge
8,8 Excellent
Pros: Nice Location & clean room.
Cons:
10,0 Excellent
Pros: - cleanness - staff - facilities - mobile charger pack
Cons: - hotel tours and cars are so expensive
7,0 Good
Pros: Location
Cons: Concierge service wasn’t up to the Intercontinental standard. Concierge wasn’t around several times and one one occasion the guy wasn’t helpful or knowledgeable at all.
9,5 Excellent
Pros: Room was big enough to live in. Shower was wonderful, Had a chair to sit in. Great location for the Broadway shows and restaurants. Madison Square Garden was a 15 minute walk away.
Cons: The bed was on the soft side. Disappointed that the in room refrigerator was for the hotel to stock with their items and no room for any convenience me. Miss a bathtub to soak in.
Escape the bustle of New York’s streets in the serene surroundings of the InterContinental® New York Times Square hotel. The epitome of modern glamour, the hotel is LEED certified with design highlights that include a sculpture garden and tree-inspired columns. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. We also have a glamorous ballroom, 24-hour fitness center and personalized in-room beauty services by NOMI.
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
Overall 8,0 Excellent
Based on 11 052 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Staff very friendly, changed beds daily abs ensured air conditioning on. Central location, very clean and modern.
Good
7,5
Excellent
8,3
Pros: Breakfast was very good and convenient. It does not come with the price of your room but there are good choices and it is served right in the lobby. The lobby is very attractive and there is a charming beer garden and courtyard.
Okay
4,0
Pros: It was convenient location wise
Good
7,0
Pros: It's clean than I expected.
Okay
5,5
Pros: Overpaid for what was basically a hostel
Good
7,0
Pros: The location was good.
Excellent
9,3
Pros: The location was excellent and the room was perfect for me.
Good
6,3
Pros: The Roof Terrace has a splendid view!
Excellent
8,8
Pros: This is my third time here, great location and they seem to be added more value each time. Will always try to stay here when I visit NYC.
Excellent
8,8
Pros: It truly felt that you were part of New York, the cleanliness and comfort was over the top. Great vibes overall!
Poor
1,0
Pros: Nothing
Details
Reviews
Overall 8,0 Excellent
Based on 11 052 reviews
Location
9,7
WiFi
8,9
Food
8,2
Service
8,0
Vibe
7,9
Amenities
7,5
Room
5,8
Pool
5,7
Breakfast
4,9
Comfort
2,6
Location
9,9
Cleanliness
8,9
Food
8,5
Service
8,5
Amenities
8,3
WiFi
8,1
Room
6,1
Breakfast
4,8
Comfort
3,0
Location
9,9
Food
8,4
Service
8,4
Amenities
7,8
Breakfast
5,4
Room
4,5
Comfort
1,7
Location
9,5
Service
8,5
Vibe
7,6
Amenities
7,2
Room
5,8
Breakfast
4,7
Comfort
1,9
Location
9,6
Service
7,9
Amenities
7,5
Value
7,2
Room
5,1
Comfort
3,1
10,0 Excellent
Pros: Staff very friendly, changed beds daily abs ensured air conditioning on. Central location, very clean and modern.
Cons:
7,5 Good
Pros:
Cons: Sound of AC is terrible. I couldn't sleep because of it.
8,3 Excellent
Pros: Breakfast was very good and convenient. It does not come with the price of your room but there are good choices and it is served right in the lobby. The lobby is very attractive and there is a charming beer garden and courtyard.
Cons: For the price, the room and bathroom are very small. But all the prices in NYC are so high, it was difficult to find anything at this price so I'm glad it was available.
4,0 Okay
Pros: It was convenient location wise
Cons: I did not know that there would not be a bathroom in the room. I dont recall that being in the listing. I had my mom with me so that wasn''t a great experience for her. I dont know why that wasn''t more apparent in the listing.
7,0 Good
Pros: It's clean than I expected.
Cons: The bathroom is really small.
5,5 Okay
Pros: Overpaid for what was basically a hostel
Cons:
7,0 Good
Pros: The location was good.
Cons: 1 room $109 14.75 % TAX $19.03 US$ 20 resort fee per night $20 US$ 3.50 City tax per night $3.50 Total $151.53 After paying $151 which include Resort fee of $20, I would expect a bit better room. The room was very tiny and looked I felt like I was in a fancy cell. Though this is my opinion, younger generation might like this way. Pod 51 is more like an upscale hostel, not hotel, therefore paying "resort fee of $20" is not appropriate to this kind of accommodation. Resort fee is not mandatory charge so please pay attention what you are paying.
9,3 Excellent
Pros: The location was excellent and the room was perfect for me.
Cons: I did 2 of the free walking tours offered by the hotel. The first was pretty good and the second was not worth my time. I gave this feedback to the concierge.
6,3 Good
Pros: The Roof Terrace has a splendid view!
Cons: Noise at night because of the general AC in the backyard
8,8 Excellent
Pros: This is my third time here, great location and they seem to be added more value each time. Will always try to stay here when I visit NYC.
Cons:
8,8 Excellent
Pros: It truly felt that you were part of New York, the cleanliness and comfort was over the top. Great vibes overall!
Cons: Only minor issue was that we had to pay for an extra night due to arriving early even though I had called after reservation that that would be the case and they agreed, telling me it would be fine but they never cooperated upon arrival.
1,0 Poor
Pros: Nothing
Cons: The attitude of the front desk did not respect us as humans being but as objects they can milk money from. No greeting or profession
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 8,0 Excellent
Based on 7 660 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Clean and comfy and good location
Excellent
10,0
Pros: My experience was excellent during my stay
Okay
5,0
Pros: Room was clean. Shower was good.
Excellent
10,0
Pros: Customer service and experience!
Good
7,5
Pros: Comfortable , clean friendly nice staff rooms very 21st century with recliner bed , bunk bed was classic! The best bunk bed ever!
Excellent
9,0
Pros: Everything was easy and the room was clean and very comfortable
Excellent
9,5
Pros: I liked the futuristic aspect of it and how beautifully decorated it was. The lighting and atmosphere was really unique.
Excellent
10,0
Pros: Everything was great! The room was clean; the staff was friendly; the location was ideal.
Excellent
9,3
Pros: Great place and functional
Okay
5,8
Pros: The location was good and the staff were friendly. At the time of the check out the ground manager was very helpful
Excellent
8,0
Pros: The breakfast was value for money.
Excellent
10,0
Pros: Great location, lovely hotel and friendly staff
Details
Reviews
Overall 8,0 Excellent
Based on 7 660 reviews
Location
9,5
Vibe
8,9
WiFi
8,3
Service
7,7
Wellness
7,6
Amenities
7,2
Breakfast
6,8
Room
6,0
Comfort
3,8
Location
9,6
Vibe
8,7
Wellness
7,7
Service
7,3
WiFi
7,1
Amenities
7,0
Breakfast
6,6
Value
6,3
Room
6,2
Comfort
3,7
Location
9,5
Vibe
8,4
Service
8,0
Amenities
7,2
Breakfast
6,9
Room
5,6
Comfort
4,0
Location
9,3
Vibe
8,6
Amenities
7,4
WiFi
7,0
Breakfast
6,8
Value
6,5
Service
6,3
Cleanliness
5,9
Room
5,4
Comfort
3,5
Location
9,6
Vibe
8,7
Service
8,0
Value
6,8
Room
5,7
10,0 Excellent
Pros: Clean and comfy and good location
Cons: All was good
10,0 Excellent
Pros: My experience was excellent during my stay
Cons: None
5,0 Okay
Pros: Room was clean. Shower was good.
Cons: Check in was bad. We tried to check in, the booking had not syncd yet so we had to come back later. The room was super tiny. Hated that there was no separate bathroom. Was not given the option of king bed or 2 doubles. Would not book again.
10,0 Excellent
Pros: Customer service and experience!
Cons: N.A.
7,5 Good
Pros: Comfortable , clean friendly nice staff rooms very 21st century with recliner bed , bunk bed was classic! The best bunk bed ever!
Cons: No microwave and no fridge !!
9,0 Excellent
Pros: Everything was easy and the room was clean and very comfortable
Cons: I was happy- nothing to complain about.
9,5 Excellent
Pros: I liked the futuristic aspect of it and how beautifully decorated it was. The lighting and atmosphere was really unique.
Cons: The room was a bit small, wish the room had a fridge and microwave.
10,0 Excellent
Pros: Everything was great! The room was clean; the staff was friendly; the location was ideal.
Cons: The only critique was that for my taste, the bed was a bit too soft.
9,3 Excellent
Pros: Great place and functional
Cons: NO MICROWAVE COFFEE MAKER AND FRIDGE
5,8 Okay
Pros: The location was good and the staff were friendly. At the time of the check out the ground manager was very helpful
Cons: The bed was uncomfortable and the cabin was very small. We had two suitcases and didn't have space to leave them. No tea and coffee facilities.
8,0 Excellent
Pros: The breakfast was value for money.
Cons: Could not get any assistance with getting my luggage from the room to facilitate my check out on time. I called twice and waited for 40 minutes bu no one came to assist.
10,0 Excellent
Pros: Great location, lovely hotel and friendly staff
Cons:
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
In the heart of New York, Westgate New York Grand Central is within a 5-minute drive of Grand Central Terminal and Broadway. Featured amenities include a business center, limo/town car service, and express check-out. This hotel has 3 meeting rooms available for events.
Overall 7,7 Good
Based on 1 541 reviews
All reviews
- All reviews
Excellent
10,0
Pros: The breakfast included was great and a great value. They also held our luggage until our transport to airport in afternoon.
Excellent
10,0
Pros: Very accommodating when we requested a bigger balcony! Even received a discount for agreeing to downgrade!
Okay
5,0
Pros: The destination / resort fee is absurd given the amenities available within the hotel.
Excellent
8,3
Pros: Very friendly and helpful staff, especially bellmen and front desk, but also at breakfast. Good size and spotlessly clean room. Close to UN
Excellent
8,8
Pros: The location was great, and the rooms were nice and clean.
Excellent
9,5
Pros: The room with the balcony was excellent! Sometimes we had breakfast on the balcony and felt like being New Yorkers!
Excellent
9,3
Pros: The area was perfect. Windows open to the outside.
Excellent
10,0
Pros: Conveniently situated All amenities
Okay
5,0
Pros: Staff was friendly Low cost considering surrounding area
Excellent
8,3
Pros: The location. Just a 10 min. walk to Grand Central Station passing The Chrysler Building on the way.
Excellent
10,0
Pros: Nice and clean. Convenient and accessible
Excellent
10,0
Pros: LOCATION
Okay
5,2
Pros: the initial room was very small not musch more than a bed in a room but we asked to be moved and moved to a corner room which was lovely.
Excellent
8,0
Pros: location and pleasant staff, especially doormen and baggage man. position for walking around manhattan is great as is access to subway. unfortunately not enough hours in the day to make the most of the hotel facilities, but what we did see or use looked good.
Excellent
8,0
Pros: Staff was os great and helpfully.
Good
7,7
Pros: Excellent Staff, rooms airconditioned, very comfortable
Okay
5,7
Pros: very close and convenient to go to the city
Okay
5,2
Pros: The location was good, easy walk to all major attractions.
Excellent
8,0
Pros: It was a clean and very comfortable room. The hotel staff were very helpfull and friendly. It was close to many attractions in Midtown Manhattan and there were plenty of great restaurants near by.
.equals("")
Cons: $self.cons
Good
6,4
Pros: Close to the un. They were very professionals.
Okay
5,2
Pros: Location Midtown (42nd Street)
Mediocre
3,2
Pros: Location. Quiet room (once I had moved from the first one overlooking 42nd Street) Coffee making facilities - especially good quality coffee.
Details
Reviews
Overall 7,7 Good
Based on 1 541 reviews
Cleanliness
8,0
Comfort
7,6
Location
8,6
Services
7,2
Staff
8,0
Value for money
7,1
10,0 Excellent
Pros: The breakfast included was great and a great value. They also held our luggage until our transport to airport in afternoon.
Cons: Not a great view of the city. Otherwise great stay!
10,0 Excellent
Pros: Very accommodating when we requested a bigger balcony! Even received a discount for agreeing to downgrade!
Cons:
5,0 Okay
Pros: The destination / resort fee is absurd given the amenities available within the hotel.
Cons: The destination fee was absurd and the pricing of meals was outrageous ($40 for the hotel breakfast buffet).
8,3 Excellent
Pros: Very friendly and helpful staff, especially bellmen and front desk, but also at breakfast. Good size and spotlessly clean room. Close to UN
Cons: The only bad experience I had was with the JFK cab called by the bellman, who charged us 85 instead of 65 dollars on our way back to the airport.
8,8 Excellent
Pros: The location was great, and the rooms were nice and clean.
Cons: No fridge in rooms, and the rooms were tiny. Like, smaller than expected.
9,5 Excellent
Pros: The room with the balcony was excellent! Sometimes we had breakfast on the balcony and felt like being New Yorkers!
Cons: We advice making the reservation directly on the hotel web site. Reservation through booking.com was about 10 % more expensive and - contrary to what is advertised - we did not get back the difference from booking.com.
9,3 Excellent
Pros: The area was perfect. Windows open to the outside.
Cons:
10,0 Excellent
Pros: Conveniently situated All amenities
Cons:
5,0 Okay
Pros: Staff was friendly Low cost considering surrounding area
Cons: -AC did not cool, even after mechanic came up - funny smell throughout the whole floor and room (B.O. /feet) - resort fee... not sure this is what most people would consider a resort
8,3 Excellent
Pros: The location. Just a 10 min. walk to Grand Central Station passing The Chrysler Building on the way.
Cons: We understood breakfast was included in the price when l booked in Feb. 2019. The hotel changed their policy in June rescinding all previous arrangements and switched to charging a resort fee which we were not allowed to access. This left us not only hungry but out of pocket and with a bad taste in our mouth.
10,0 Excellent
Pros: Nice and clean. Convenient and accessible
Cons: All good
10,0 Excellent
Pros: LOCATION
Cons: NOTHING
5,2 Okay
Pros: the initial room was very small not musch more than a bed in a room but we asked to be moved and moved to a corner room which was lovely.
Cons:
8,0 Excellent
Pros: location and pleasant staff, especially doormen and baggage man. position for walking around manhattan is great as is access to subway. unfortunately not enough hours in the day to make the most of the hotel facilities, but what we did see or use looked good.
Cons: nothing.
8,0 Excellent
Pros: Staff was os great and helpfully.
Cons:
7,7 Good
Pros: Excellent Staff, rooms airconditioned, very comfortable
Cons: No complaints
5,7 Okay
Pros: very close and convenient to go to the city
Cons: thin walls as i always here people from other room early in the morning
5,2 Okay
Pros: The location was good, easy walk to all major attractions.
Cons: The room was small but we expected that, the A/C in the room was quite noisy and our room wasnt cleaned on a daily basis.
8,0 Excellent
Pros: It was a clean and very comfortable room. The hotel staff were very helpfull and friendly. It was close to many attractions in Midtown Manhattan and there were plenty of great restaurants near by.
6,4 Good
Pros: Close to the un. They were very professionals.
Cons: Not nice bar or restaurant, either business centre
5,2 Okay
Pros: Location Midtown (42nd Street)
Cons: No free Wifi
3,2 Mediocre
Pros: Location. Quiet room (once I had moved from the first one overlooking 42nd Street) Coffee making facilities - especially good quality coffee.
Cons: It was expensive for the standard and size of the room. The room was not cleaned thoroughly (on Saturday, I found cookie crumbs under the bed, which I had not dropped and had not been cleaned up, although I had been in the room since Tuesday). Decor of both rooms (1002 and 619) was poor. The sink unit in 1002 had been very badly repaired and in 619 the wall and ceiling paper was peeling off and looked dirty. I stayed in the hotel 2 years ago and thought it was excellent; unfortunately it seemed to have deteriorated dramatically since then.
In the heart of New York, Westgate New York Grand Central is within a 5-minute drive of Grand Central Terminal and Broadway. Featured amenities include a business center, limo/town car service, and express check-out. This hotel has 3 meeting rooms available for events.
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 7,2 Good
Based on 18 005 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: The hotel was very nice! The room was amazing! I am not sure how I got such a great room!
Good
7,0
Pros: Location is great
Excellent
10,0
Pros: The front desk woman who checked me in was really nice she even remembered my name when I came back the next day to ask about the spin class for the studio downstairs. It even asked me after I took a spin class how did I like it.
Good
6,3
Pros: The location is close to to all attractions. We
Poor
1,0
Pros: The ONLY positive was a kind man from housekeeping who delivered extra blankets and pillows so i could make an extra bed on the floor
Good
6,3
Pros: Location price staff.
Excellent
8,0
Pros: The convenience
Okay
5,5
Pros: Location was pretty good. Staff was very nice, work out room was really nice.
Excellent
8,3
Pros: Clean room, efficient elevators
Good
6,8
Pros: Great location to theatres, restaurants, Times Square, shopping and tour operators among others. This is our second stay at the hotel. Housekeeper Jasmine was very attentive to our requests during our long stay.
Poor
1,0
Pros: Maybe the location
Excellent
9,3
Pros: I loved that the location was centrally located near Times Square. Everything was in a short walk and made the visit so easy!
Details
Reviews
Overall 7,2 Good
Based on 18 005 reviews
Location
9,6
WiFi
7,4
Service
5,8
Vibe
5,6
Value
4,9
Breakfast
4,6
Room
4,5
Cleanliness
3,5
Amenities
3,5
Comfort
2,7
Location
9,7
Service
6,0
WiFi
5,5
Value
5,2
Vibe
4,6
Breakfast
4,4
Room
4,3
Amenities
2,8
Cleanliness
2,7
Comfort
2,7
Location
9,6
Service
6,0
WiFi
5,6
Value
4,6
Breakfast
4,5
Vibe
4,0
Room
3,7
Amenities
2,7
Cleanliness
2,4
Comfort
2,1
Location
9,7
Service
5,2
Breakfast
4,6
Value
4,6
Vibe
4,3
Room
3,8
Cleanliness
3,6
Amenities
3,1
Comfort
2,9
Location
9,7
Service
5,6
Vibe
4,7
Room
4,5
Cleanliness
3,8
Amenities
3,5
Comfort
2,7
10,0 Excellent
Pros: The hotel was very nice! The room was amazing! I am not sure how I got such a great room!
Cons: Location is subjective, but ahh it was not my favorite location in NYC, but it was convenient.
7,0 Good
Pros: Location is great
Cons: Check in time. I arrived to New York early in the morning and was told room was not available until 4 pm. An email was going to be sent to notify me when a room was available, I waited and waited and decided to go back at 3 and the room was already available. I received the email around 6 telling me my room was ready. I was tired from the flight and couldn’t refresh myself because no rooms were available.
10,0 Excellent
Pros: The front desk woman who checked me in was really nice she even remembered my name when I came back the next day to ask about the spin class for the studio downstairs. It even asked me after I took a spin class how did I like it.
Cons: It’s not a good place if you’re looking for a quick tender, bumble our grinder hook up after 9:00 PM because, they asked for hotel keys to use the elevator. This is because where the hotel is located.
6,3 Good
Pros: The location is close to to all attractions. We
Cons:
1,0 Poor
Pros: The ONLY positive was a kind man from housekeeping who delivered extra blankets and pillows so i could make an extra bed on the floor
Cons: Inability to communicate with anyone who could help solve the problem- i had to sleep on the floor because i was travelling w a male work colleague and had requested 2 beds. Very poor customer service. I should get a refund.
6,3 Good
Pros: Location price staff.
Cons: Neeed some updrades carpets were stained door frames in rooms were just painted over insead of been sanded and painted .no microwave and they wont heat up outside food. Room only had 3 pillows instead of 4 .ice buckets 2 small
8,0 Excellent
Pros: The convenience
Cons: Beds are too low.
5,5 Okay
Pros: Location was pretty good. Staff was very nice, work out room was really nice.
Cons: Rooms are very dated and not really clean. We had dried coffee down the the front of the night stand. Extremely hot in the elevators and hallways. No pool and no complimentary breakfast.
8,3 Excellent
Pros: Clean room, efficient elevators
Cons: No visible access to water and ice on floor. No refrigerator in room.
6,8 Good
Pros: Great location to theatres, restaurants, Times Square, shopping and tour operators among others. This is our second stay at the hotel. Housekeeper Jasmine was very attentive to our requests during our long stay.
Cons: Room needs touch up for window blinds, light in bathroom, washing basin, carpeting, telephone handset, hairdryer etc.
1,0 Poor
Pros: Maybe the location
Cons: Everything. It was dirty and dated. The hotel had a foul odor throughout. This was not a 4+ star hotel. Everything about it did not meet our standards.
9,3 Excellent
Pros: I loved that the location was centrally located near Times Square. Everything was in a short walk and made the visit so easy!
Cons: After the stay, they charged us twice for the additional night we added to the room.
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
_S-image.jpg?width=66&height=66&crop=true)
Overall 7,0 Good
Based on 12 282 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,3
Pros: It was closed to everything that we wanted to see and do
Good
7,0
Pros: The decor and location
Excellent
8,3
Pros: Quick and pleasant.
Excellent
10,0
Pros: Great location. Options for early and late check out were available the same day without any hassle and for a minimal fee. Room was very clean.
Excellent
10,0
Pros: Very convenient Best location
Excellent
8,8
Pros: Perfectly located
Mediocre
2,5
Pros: Nothing
Excellent
10,0
Pros: The location was perfect. The hotel was very nice and all but one of the staff were friendly and courteous. Excellent doorman both weekday and weekend. Extra kudos to the doorman who made our weekend exceptional.
Okay
5,8
Pros: The beds were great. The lobby area was beautiful
Excellent
10,0
Pros: Location was perfect, so close to Central Station and Times Square
Mediocre
3,7
Pros: Location is great Lobby is impressive
Excellent
9,5
Pros: It’s beautiful and elegant.
Details
Reviews
Overall 7,0 Good
Based on 12 282 reviews
Location
9,7
Service
6,0
Vibe
5,8
WiFi
5,8
Bar
5,6
Food
5,4
Breakfast
5,1
Value
4,2
Cleanliness
3,7
Comfort
3,5
Room
3,5
Wellness
3,3
Pool
0,5
Location
9,7
Service
6,0
Vibe
5,9
Food
5,9
WiFi
5,6
Breakfast
5,4
Bar
5,2
Value
4,0
Wellness
3,4
Comfort
3,1
Cleanliness
3,0
Room
3,0
Pool
0,4
Location
9,8
Food
6,0
Service
5,4
Amenities
5,2
Breakfast
5,0
Vibe
4,8
Bar
4,7
Cleanliness
4,0
Value
3,8
WiFi
3,7
Comfort
3,3
Room
3,2
Location
9,8
Bar
6,3
Amenities
5,4
Food
5,4
Breakfast
5,1
Service
5,1
Vibe
5,0
Value
4,1
WiFi
3,9
Cleanliness
3,1
Room
2,5
Comfort
2,1
Location
9,5
Amenities
5,9
Service
5,6
Vibe
5,4
Bar
5,0
Room
4,7
Food
4,5
Comfort
4,4
Cleanliness
4,1
Value
3,7
8,3 Excellent
Pros: It was closed to everything that we wanted to see and do
Cons: The rooms are very small and uncomfortable for two poeple
7,0 Good
Pros: The decor and location
Cons: The service desk associates were not the friendliest, we had to pay for water, the cable didn't have a guide, and there were not enough pillows on the bed
8,3 Excellent
Pros: Quick and pleasant.
Cons:
10,0 Excellent
Pros: Great location. Options for early and late check out were available the same day without any hassle and for a minimal fee. Room was very clean.
Cons: My biggest complaint was the Air Conditioner took 2 days to reach the desired temperature of 70 degrees. Coming from Miami I was expecting a cold room.
10,0 Excellent
Pros: Very convenient Best location
Cons: Nothing
8,8 Excellent
Pros: Perfectly located
Cons:
2,5 Mediocre
Pros: Nothing
Cons: Every think is soon bad
10,0 Excellent
Pros: The location was perfect. The hotel was very nice and all but one of the staff were friendly and courteous. Excellent doorman both weekday and weekend. Extra kudos to the doorman who made our weekend exceptional.
Cons: Was disappointed that the Rooftop Bar / Lounge was under renovation and inaccessible. Understand from locals that it's been under renovation for quite some time. Ignored by the bartender in the lounge off of the lobby.
5,8 Okay
Pros: The beds were great. The lobby area was beautiful
Cons: The attitude of the lady working at reception! Very unhelpful and extremely rude. We had to move room 3 times! The first room had a double bed and sofa bed, which had no bedding/duvet, I called the front desk and they told me to call down so they could sort it. The lady on the reception then argued with me that that was the room that I had ordered and demanded I showed her proof that I hadn’t ordered that type (bed and sofa), my email clearly stated a room with 2 double beds! For $400 a night I want my children sleeping on a bed. Once changed to the next room we discovered that the bathroom door would not close, and by this I mean the door literally is bigger that the hole and has clearly never closed in its existence, again for $400 a night some privacy on the toilet can be expected. We went to see the lady on reception again, she was very rude to me and my family and snapped ‘well what do you want me to do about it!’. Fantastic customer service! Quite clearly to put us in the correct type of room where the bathroom door closes! Oh and throughout all of the room switches and a wasted hour of our time, there was no offer of any help with moving our bags from room to room, floor to floor, and there was no apology or offer of anything complimentary for the inconveniences. Terrible customer service. Totally let down by a hotel I have wanted to stay at for many years. What a disappointment.
10,0 Excellent
Pros: Location was perfect, so close to Central Station and Times Square
Cons: It would be nice to have courtesy coffee available in the lobby like most hotels have
3,7 Mediocre
Pros: Location is great Lobby is impressive
Cons: Room was completely outdated
Bathroom was ridiculously small with cobbled together fixtures
No response from staff after initial complaint
Stay away from this place Way to many other choices
9,5 Excellent
Pros: It’s beautiful and elegant.
Cons: The grill. Food was terrible and service was terrible even though the waiter was not very busy.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
An energetic social hub filled with urban adventure and daredevil design. Hudson takes convention and turns it on its head. Born from the innovative vision of design imprsario Phillippe Starck, this luxury New York boutique hotel is stylish, democratic, y oung at heart and utterly cool.
Overall 6,9 Good
Based on 17 542 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,8
Pros: The location is excellent. A short walk from Central Park and Lincoln Center and a block away from the Columbus Circle metro station. The breakfast is good but not as good as it used to be last July.
Poor
1,0
Pros: Location
Okay
4,3
Pros: i LIKE THE LOCATION IS ALL.
Excellent
8,0
Pros: Location! Brilliant location and well connected to the subway. Staff are really lovely Good value for money.
Good
7,0
Pros: It was in a great location, right by Central Park.
Excellent
8,3
Pros: Location was superb. Upgraded to a bigger room which was great but dark and boiler (?) outside was noisy.
Okay
4,3
Excellent
9,3
Pros: They were able to hold our luggage before check in, so we could start exploring the city as soon as the plane landed. The location is killer....walking distance to so many things!!! The room was small, clean, and air conditioned.
Poor
1,0
Pros: Location only
Excellent
8,0
Pros: Excellent position
Okay
5,0
Pros: Location and price
Excellent
8,0
Pros: Location and cleanliness
Details
Reviews
Overall 6,9 Good
Based on 17 542 reviews
Location
9,7
WiFi
7,7
Service
6,1
Value
4,5
Breakfast
4,2
Cleanliness
3,8
Room
3,3
Comfort
1,9
Pool
0,4
Location
9,7
WiFi
6,9
Service
6,0
Breakfast
4,7
Value
4,2
Cleanliness
3,5
Room
3,1
Comfort
1,8
Location
9,7
WiFi
6,3
Service
5,8
Breakfast
4,5
Value
4,2
Cleanliness
3,6
Room
3,2
Comfort
2,3
Pool
0,3
Location
9,6
WiFi
6,4
Service
6,1
Value
4,9
Breakfast
3,8
Cleanliness
3,6
Room
3,3
Comfort
2,2
Location
9,3
Value
5,0
Service
4,8
Breakfast
4,2
Amenities
3,4
Cleanliness
3,3
Room
2,7
Comfort
1,5
8,8 Excellent
Pros: The location is excellent. A short walk from Central Park and Lincoln Center and a block away from the Columbus Circle metro station. The breakfast is good but not as good as it used to be last July.
Cons: The Umami burger restaurant and the bar, which were a plus when you are tired of the long hot day in New York don't exist anymore. The terrace bar, from which I've watched the 4th of July fireworks, and the garden, don't exist either. The room is not very roomy and the bathroom is definitely small.
1,0 Poor
Pros: Location
Cons: So so dirty! Bathroom faucet was broken and safe was broken. Staff at front death said an engineer would come and fix them, but they never did. Bathroom had hair from previous guest in it and shower had questionable brown stuff in it.
4,3 Okay
Pros: i LIKE THE LOCATION IS ALL.
Cons: I DIDN'T APPRECIATE THAT WE ASKED FOR 3 TOOTHBRUSHES 4 TIMES AND ONLY GOT 1 DIDN'T APPRECIATE THAT THE CURTAIN BEHIND THE TV WERE FILTHY BLACK AND DIDN'T APPRECIATE THAT THE TELEVISION NOR THE REMOTE WERE WORKING PROPERLY. AS WELL THE PHONE DIDN'T WORK AND I COULDN'T CALL RECEPTION I HAD TO GO DOWN 3 TIMES.
8,0 Excellent
Pros: Location! Brilliant location and well connected to the subway. Staff are really lovely Good value for money.
Cons: Prices in the bar. Rooms are quite small. They are perfectly functional though
7,0 Good
Pros: It was in a great location, right by Central Park.
Cons: The facilities were very basic. There isn’t any water in the room.
8,3 Excellent
Pros: Location was superb. Upgraded to a bigger room which was great but dark and boiler (?) outside was noisy.
Cons: Room was dark and boiler (?) noisy. Reception staff were nice and helpful but we went and had a drink in the bar and one waitress was offhand to the point of being surly. We didn’t go back in there .
4,3 Okay
Pros:
Cons: Dreadful room with no air conditioning that worked ( they had put in a stand-alone recirculation fan that recirculated the hot air) , no tv, no fridge or other facilities and a view of a brick wall. Hotel ( without telling us before , during or after booking) has closed rooftop bar and terrace and entire kitchen for refurbishment. Breakfast was disgusting and basically self service stale bread on school trays with one toaster for entire hotel to share ( for $ 20 per head) !
9,3 Excellent
Pros: They were able to hold our luggage before check in, so we could start exploring the city as soon as the plane landed. The location is killer....walking distance to so many things!!! The room was small, clean, and air conditioned.
Cons: The bed is a bit stiff. The bathrooms are miniscule!!! I get that this was a budget option, but yikes! Also, I was happy to be traveling with my partner because the shower has a see through wall into the bedroom......okay for couples....maybe less okay for families.
1,0 Poor
Pros: Location only
Cons: The hotel is really lousy. The front desk person was extremely rude, obnoxious and hostile. The room assignment was very horrible, dark, dirty, and old. Lousy experience!!! Charged extra for nothing.
8,0 Excellent
Pros: Excellent position
Cons: Small rooms, poor cleaning.
5,0 Okay
Pros: Location and price
Cons: Awesome patio closed until 5 and most of it closed off for construction. Restaurant in building was no more despite advertising it still and just used for continental breakfast. Hallway to room dirty and dingy. No coffee in rooms. 4 star a stretch.
8,0 Excellent
Pros: Location and cleanliness
Cons: No amenities such as a kettle for hot water so difficult with a baby
An energetic social hub filled with urban adventure and daredevil design. Hudson takes convention and turns it on its head. Born from the innovative vision of design imprsario Phillippe Starck, this luxury New York boutique hotel is stylish, democratic, y oung at heart and utterly cool.
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 6,3 Good
Based on 11 553 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5,5
Pros: Excellent location
Good
6,8
Pros: Good location
Excellent
10,0
Pros: Bed. Very. Good
Good
7,5
Pros: The front desk staff were very professional. However, the two gentleman near the elevators
Mediocre
2,0
Pros: Ubicacion
Good
6,0
Pros: location is near Time Squares
Okay
4,0
Pros: Just a few blocks to Time Squares.
Poor
1,0
Okay
5,0
Pros: The location was great! Easy access to everything we were doing.
Excellent
8,3
Pros: The location is superb - right in the heart of Manhattan. I love that the hotel provided free drinkable water on every floor.
Excellent
10,0
Pros: Location was great
Okay
4,5
Pros: The location is perfect
Details
Reviews
Overall 6,3 Good
Based on 11 553 reviews
Location
9,6
WiFi
6,8
Service
6,2
Value
4,8
Wellness
4,8
Food
4,4
Comfort
4,3
Breakfast
3,9
Room
3,5
Amenities
3,3
Vibe
3,1
Cleanliness
2,1
Location
9,8
Service
6,0
WiFi
5,4
Value
5,1
Wellness
4,8
Food
4,1
Breakfast
3,9
Amenities
3,3
Vibe
3,1
Comfort
3,0
Room
2,9
Cleanliness
2,3
Location
9,5
Service
7,4
WiFi
5,2
Value
4,3
Breakfast
3,8
Comfort
3,4
Amenities
3,4
Room
3,3
Cleanliness
2,9
Vibe
2,8
Location
9,5
Service
6,2
Value
5,1
WiFi
4,6
Amenities
3,1
Comfort
3,0
Vibe
2,0
Cleanliness
1,9
Room
1,6
Location
9,4
Room
3,2
Vibe
2,6
Cleanliness
2,4
5,5 Okay
Pros: Excellent location
Cons: Guest room needs serious renovation: mould on ceiling and paint falling off, wallpaper feeling off, stains in the bath, bath plug did not fit so I couldn't wash the kids properly, chewing gum stuck to carpet, air conditioning does a lot of noise - vibartions and noise from it did not let me sleep, no line on phone.
6,8 Good
Pros: Good location
Cons: Room 2145 did not have a working phone or remote. Room looked old.
10,0 Excellent
Pros: Bed. Very. Good
Cons: Another. Chairo. Needed
7,5 Good
Pros: The front desk staff were very professional. However, the two gentleman near the elevators
Cons:
2,0 Mediocre
Pros: Ubicacion
Cons: No ice machine working,the charge of the gym,water and other for night.No explain how to used the refill drink water,gym ubication.
6,0 Good
Pros: location is near Time Squares
Cons: the restroom is too small and staff not friendly
4,0 Okay
Pros: Just a few blocks to Time Squares.
Cons: Old room: stains on room carpet, bathroom, hall way, some things left on floor and stained carpet.
1,0 Poor
Pros:
Cons: Dirty
5,0 Okay
Pros: The location was great! Easy access to everything we were doing.
Cons: Room and furnishings were run down - not like the photos. The bathroom was particularly dated and yucky. The wallpaper was peeling, there were rust stains, cracks in the ceiling, and the bathtub had no treads or mat and was so slippery that one of us fell in the shower.
8,3 Excellent
Pros: The location is superb - right in the heart of Manhattan. I love that the hotel provided free drinkable water on every floor.
Cons:
10,0 Excellent
Pros: Location was great
Cons: Everything was fine I had no complaints
4,5 Okay
Pros: The location is perfect
Cons: It is very old, never renewed. The carpet is very dirty, the bathroom door and tile very dirty too. I had to ask another set of pillow cases because the pillows were nasty.
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 5,5 Okay
Based on 54 920 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7,5
Pros: Location was perfect! Friendly staff, clean rooms!
Okay
5,0
Pros: The location only
Okay
5,5
Pros: The comp breakfast was good. Coffee or juice, bagel or muffin, and a large cup of fresh fruit. The room was very small, but clean.
Okay
4,5
Pros: Were was the breakfast Staff ok Odor in the old room was disgusting the room are ugly !
Mediocre
3,3
Pros: Good location. But there are lots of other hotels midtown.
Good
6,3
Pros: Location
Mediocre
3,8
Pros: Location
Good
6,0
Pros: Location and price.
Okay
5,0
Pros: My room was filthy I have pictures to prove it
Okay
4,8
Pros: The location
Okay
4,3
Pros: Location
Poor
1,0
Pros: Nothing
Details
Reviews
Overall 5,5 Okay
Based on 54 920 reviews
Location
9,5
WiFi
6,3
Breakfast
4,1
Service
3,3
Room
2,8
Vibe
2,2
Cleanliness
1,4
Location
9,6
WiFi
5,3
Breakfast
4,5
Service
3,9
Room
3,0
Vibe
2,7
Cleanliness
1,3
Location
9,5
Value
5,3
WiFi
4,3
Breakfast
4,0
Service
3,5
Room
3,1
Vibe
2,4
Cleanliness
1,7
Location
9,5
Value
5,8
WiFi
4,8
Room
3,7
Service
3,6
Breakfast
3,4
Vibe
2,6
Cleanliness
1,9
Location
9,4
WiFi
4,7
Breakfast
3,8
Service
2,8
Room
2,4
Comfort
2,1
Vibe
1,8
Cleanliness
1,2
7,5 Good
Pros: Location was perfect! Friendly staff, clean rooms!
Cons: Super busy! Not a quiet place but to be expected!
5,0 Okay
Pros: The location only
Cons: The front disck was not friendly at all And the king bed was 130cm width Is it for fir any two adults persons And breakfast was very bad As you get breakfast in out side restaurant Next street . And it was 1 coffee and 1 Danish.....is is a continental breakfast ? Really it was not fair at all to collect 5 persons fees and even you got only 4 breakfast meals each day .
5,5 Okay
Pros: The comp breakfast was good. Coffee or juice, bagel or muffin, and a large cup of fresh fruit. The room was very small, but clean.
Cons: The bathroom needed some repair, the bed was very hard.
4,5 Okay
Pros: Were was the breakfast Staff ok Odor in the old room was disgusting the room are ugly !
Cons:
3,3 Mediocre
Pros: Good location. But there are lots of other hotels midtown.
Cons: Room was decrepit and noisy. (I have to admit it was quite large. Actually two rooms combined into one.) They do renos using impact hammers at night! Windows are not very soundproof, so in the city that never sleeps, neither do you. No in-room safe or fridge. But not even an ice bucket? If you arrive early, it costs $5.00 per bag to store your luggage. Want to use a restroom? You have to line up to get a key from front desk! At 3:00 PM, the check-in lineups are HUGE. Tried the kiosk check-in. It said our reservation didn't exist! (Previous person in line got the message that "Rooms cannot be allocated at this time. See front desk". It took well over an hour to check in. Only half of the check-in stations are manned, even at this peak time. We didn't get the key for the included WiFi access and the normal login asks for $20.00/day for two devices. Tried to call front desk to get the WiFi key. No answer. So we had to line up for another 1/2 hour (at 6:00PM) to get the key we should have gotten at checkin. You had to cross the road to get your "continental breakfast". You get a cup of diced fruit, one pastry, and a choice of either coffee or juice. Long line ups. Hard to find a table. Worse than any cafeteria I had while in school! Go get breakfast at any of the countless delis located nearby. On top of this, they charge a $40/night "resort fee". There was absolutely NOTHING we could see to justify this fee. On the final day, a staff person barged into our room at 10:30 informing us that the check out time was 11:00 AM. It's noon. Look it up.
6,3 Good
Pros: Location
Cons: Very outdated
3,8 Mediocre
Pros: Location
Cons: The room and bathroom and too much noise that you hardly sleep I would never stay here again
6,0 Good
Pros: Location and price.
Cons: Our first room stunk like cigarettes. They moved us to another room but it was significantly smaller and smelled old. As a pregnant woman it was a difficult couple of nights to be there.
5,0 Okay
Pros: My room was filthy I have pictures to prove it
Cons:
4,8 Okay
Pros: The location
Cons: The hotel was very dated. Paint peeling off.
4,3 Okay
Pros: Location
Cons: Cleaning Appereance of the room’s floors dirty, stained and torn carpets worn paint doors
1,0 Poor
Pros: Nothing
Cons: Rooms were completely misrepresented by photos. The carpet was pulling, the ac had no indicators so I could t adjust, stained bedding, LOUD, paid the resort fee (no choice) which supposed to include WiFi but was told would be charged $20 additional per da
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Where to stay in New York?
Our Heatmaps tool will help you find the perfect place to stay in New York by showing you how close hotel options are to major activities
