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New York hotels near Washington Square Park
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Best New York hotels near Washington Square Park
Located in Battery Park City, this luxury hotel is within a 10-minute walk of One World Trade Center, Hudson River Park and The Oculus. National September 11 Memorial and Brooklyn Bridge are also within 2 mi (3 km). World Trade Center Station is 8 minutes by foot and Park Pl. Station (Church St.) is 9 minutes.
Overall 9,2 Excellent
Based on 658 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Due to COVID, we had to cancel at the last minute. The staff at Conrad was not only understanding, they waived all fees. Their professionalism and courtesy were outstanding, even in this very difficult time. I look forward to rebooking a stay with them and experiencing their hospitality in person.
Mediocre
2,0
Excellent
10,0
Excellent
9,4
Excellent
10,0
Excellent
9,7
Excellent
10,0
Pros: Loved the big huge rooms for NYC.
Excellent
10,0
Excellent
8,8
Excellent
10,0
Excellent
9,4
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,4
Excellent
9,3
Excellent
9,7
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,1
Pros: Liked all except conference facility.
Cons: Hotel was great. Meeting room was bad. Seats may have been most uncomfortable seats I have ever sat in at a conference.
Excellent
8,2
Pros: architectural aspects of lobby and room. Location, location, location.
Excellent
9,7
Pros: The rooms are very nice and comfortable. The staff was extremely helpful and professional. The breakfast was top notch. I would have loved to stay longer.
Excellent
10,0
Pros: Spacious rooms. Great products. Awesome shower.
Cons: Wish there was a coffee shop or starbucks in lobby
Excellent
10,0
Pros: Loved our deluxe suite room that had sliding doors which kept each room very quiet even when watching tv with the volume turned up in one room. The push button controls were really cool for the lights and privacy settings. Enjoyed the free breakfast at Atrio and the friendly service from everyone there especially the host. The front desk staff were extremely friendly and were able to accommodate a late checkout of 2pm for us. Appreciated the unique designs and architecture of the hotel. Liked that it was located right next to the World Trade Center, and of course Shake Shack. Liked using the exercise room and business center which were very clean and well maintained. Overall it was a very relaxing and pleasant stay.
Cons: Nothing really except that there was no swimming pool or entertainment room with a pool table or table tennis.
Excellent
10,0
Pros: Beautiful hotel. Excellent service. Dramatic building and interior.
Cons: Clunky internet sign on. Limited to 2 devices per room.
Excellent
10,0
Pros: Location, facilities & service outstandingn
Cons: Nothing
Located in Midtown, this luxury hotel is steps away from Bryant Park and 5th Avenue. Macy's and Times Square are also within 10 minutes. 42 St. - Bryant Pk. Station and 34 St. Station (Herald Square) are within a 5-minute walk.
Overall 8,5 Excellent
Based on 326 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Cons: Everything was perfect
Excellent
9,7
Excellent
8,5
Excellent
10,0
Excellent
9,7
Excellent
9,4
Excellent
8,0
Excellent
10,0
Excellent
10,0
Good
7,7
Excellent
10,0
Excellent
10,0
Pros: The staff was very helpful and very friendly!
Good
7,1
Pros: Check in and out the staff were pleasant. Comfortable beds.
Cons: Too focused on being trendy. Was advertised as a 4-5 star. More like a 3-4 star No coffee makers in room.
Excellent
9,1
Pros: Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.
Excellent
10,0
Pros: The rooms were clean and very comfortable. The front desk staff was very friendly and helpful.
Excellent
10,0
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service. Great hotel, rooftop, jazz, staff, rooms... all great. Will stay here again soon.
Excellent
8,5
Pros: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.
Cons: Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.
Located in Midtown, this luxury hotel is within a 10-minute walk of 5th Avenue, Empire State Building, and Macy's. Madison Square Garden and Flatiron Building are also within 10 minutes. 28 St. Station (Broadway) and 34 St. Station (Herald Square) are within a 5-minute walk.
Overall 8,4 Excellent
Based on 812 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,5
Excellent
9,4
Excellent
10,0
Excellent
10,0
Excellent
10,0
Okay
4,5
Cons: The window was left open before my arrival. Upon arrival, the temperature of the room was 46 degrees. I closed the window and notified the hotel staff immediately. For some reason they sent an engineer to the room. To be clear, the heat worked but the window was left open. I turned the heat up to 80 degrees, turned off Eco Boost, and set the fan to high. When leaving, the heat had been on for over one hour. The room temperature had just barely gotten above 50. Again we notified the front desk. There was no attempt to make my room more bearable or to transfer rooms. When arriving back at the hotel room around 11:30pm, the room was still under 70 degrees. Again I called the front desk. It wasn't until this time I was offered a room change, however at 11:30 I preferred to use extra blankets to stay warm.
Excellent
10,0
Pros: Nice modern rooms. Great location. Food carts one block away at Greely Sq.
Excellent
10,0
Pros: Gorgeous room that was large and comfortable. Staff is lovely and both restaurants are amazing! Food is extra special here. I love all the kimptons but this one is in the top 3, perhaps number one.
Excellent
9,7
Pros: Concierge was fantastic. Restaurants were great. Vibe was relaxing and cool.
Okay
5,7
Pros: The restaurant was nice, good food
Cons: The room was never properly cleaned. I stayed for 6 nights and the room was never fully cleaned. The bathroom mirrors had the same smears the entire stay, the floor was dusty and hairy and I saw the same piles of dirt from day one. The glass shower wall had a soap scum that remained the entire time as did the bathtub. The entire room was dusty and never saw any of it cleaned. And I'm quite certain my sheets weren't even changed daily. I believe the cleaning crew only changed towels and made the bed. I also asked that they did not leave the a/c on 65 each day and i continued to return to an ice box daily!
Excellent
8,2
Pros: The bed was so comfortable! The location was very central.
Cons: No business center and no pool.
Excellent
8,5
Pros: Great hotel. Friendly staff. Great location.
Cons: I gave this hotel an "okay" because of what seemed to be chaos in the kitchen. I would order an item, the friendly person on the other end would say ok. But...wait for it...each time I ordered and confirmed my food items, I received a call back telling me they are out of at least one of what I'd ordered.
Okay
4,2
Pros: Nothing
Cons: Rude Staff, small and dirty (smelly) rooms, expensive as all hell. Not worth it
Excellent
10,0
Pros: Location near Penn Station, wonderful receptionists, especially Victoria, perfect room and view
Excellent
10,0
Lovely hotel, great location, front desk staff was great.
Located in Manhattan, this boutique hotel is within 1 mi (2 km) of New York University, One World Trade Center and National September 11 Memorial. Federal Reserve Bank of New York is 1.3 mi (2.2 km) away. Canal St. Station (Varick St.) is only a 2-minute walk and Canal St. Station (W. Broadway) is 6 minutes.
Overall 8,2 Excellent
Based on 2 982 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9,1
Pros: Modern, extremely clean, chic, efficient use of space, great service, loved the late checkout.
Good
6,0
Excellent
9,4
Excellent
9,7
Excellent
10,0
Excellent
8,0
Excellent
9,7
Excellent
9,4
Excellent
9,7
Okay
4,5
Pros: Everything their staff
Cons: We need courtesy water bottles
Excellent
9,7
Pros: Like location and staff are so accommodating.
Excellent
8,2
Pros: Very clean, modern with good bed and linens. I appreciated having the charger and internet access. Well located for lower Manhattan and near public transportation. Friendly staff who truly try to be helpful. Unusually small, but perfectly adequate room. Good restaurant.
Cons: No good place to hang bath towels to dry them so asked to have them changed each day. No magnifying mirror nor place to hang small personal laundry.
Excellent
8,2
Pros: The hotel reception was excellent, did not encounter a single staff member that was unpleasant. Hotel room was nice and comfortable.
Cons: My complaints are minor. The fact that the food in the lobby is so expensive was a let down. I also didn't like the shower curtains because they kept falling down. My last complaint is that I didn't like the way the body wash, shampoo, and conditioner were placed.
Excellent
10,0
Pros: The Ambiance was beautiful and the staff
Excellent
9,4
Pros: Hotel is modern. There's a free happy hour for guests which is lovely (Resurrection in expensive New York). Bed was comfortable.
Cons: Smaller rooms, but I guess this is typical of NYC. I didn't like how the shower was open to the room.
Located in Midtown, this boutique hotel is within a 10-minute walk of Empire State Building, Madison Square Park and Macy's. 33 St. Station (Park Av. S) is only a 4-minute walk and 28 St. Station (Park Av. S) is 5 minutes.
Overall 8,2 Excellent
Based on 2 528 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
9,7
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: Bed was super comfortable
Cons: Long waits for the elevator
Excellent
10,0
Pros: Modern design, the lounge area is designed to incorporate as co-working space where people can do work or have meeting, rooftop bar with great view to the city and empire state building, free bike rental, friendly staff
Cons: The room is a little small compare to other traditional hotel but it is really clever designed to maximize the use of space. There's only one glass door between the bathroom and the outside. If you share the room with someone, your 'business' could be heard.
Excellent
8,5
Pros: As an interior designer, I have an appreciation to the level of design and details. The room was small, but because of thoughtful use of space, it functioned really well for our needs, plus with an expansive corner of floor to ceiling glass, it still felt open and airy. Great views. We loved hanging out in the public spaces, listening to live jazz. Only disappointment was that the roof deck was not open during our stay. Would have liked to have experienced that. The breakfast toast available in the lobby was amazing.
Cons: The HVAC system was loud. I did not sleep well the first night because of it. The entry doors are huge and heavy. While the ADA automatic door buttons were helpful, a door man would be a nice addition to help guests in and out of the Lobby with luggage. The elevators were slow. At times there was a line to get on the elevator on main level.
Excellent
10,0
Pros: Great studio space for working with yummy food and bar services available throughout the common areas. Surrounded by the city and all the great Korean food. Wifi is included and suer nice staff. Great value in this city.
Located in Midtown, this hotel is within a 5-minute walk of Chrysler Building and 5th Avenue. Grand Central Terminal and Bryant Park are also within 15 minutes. 33 St. Station (Park Av. S) is 9 minutes by foot and Grand Central - 42 St. Station is 6 minutes.
Overall 8,1 Excellent
Based on 4 896 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4,8
Cons: The beds are very uncomfortable.
Excellent
10,0
Pros: well designed, efficient and a good price.
Excellent
8,2
Pros: Clean, compact and great for an overnight business trip
Cons: You have to request an iron and ironing board ... other than that, it's fine.
Excellent
10,0
Pros: Beautiful.
Excellent
8,0
Excellent
9,4
Excellent
9,7
Excellent
9,7
Excellent
8,5
Excellent
8,2
Excellent
8,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
9,1
Excellent
8,0
Pros: Sex
Cons: Drinking
Excellent
9,4
Excellent
8,0
Excellent
8,3
Excellent
9,4
Excellent
10,0
Excellent
8,0
Good
6,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,5
Excellent
8,0
Excellent
8,5
Good
6,2
Excellent
10,0
Excellent
10,0
Excellent
8,2
Excellent
9,4
Excellent
9,7
Good
6,2
Pros: Great location, at an NYC cheap price. The room got completely dark at night. I couldn't hear much noise from the street or any noise from other rooms. The hotel itself was well kept and I felt safe.
Cons: The comforter on the bed was only mostly clean, and the door to the bathroom was dirty also. You can clearly hear whatever is going on in the hallway, even when your door is closed. The bed wasn't sower comfortable.
Excellent
9,4
Pros: Loved the design, rooftop, the location was better than expected...the rooms weren't huge but honestly I prefered them to a normal hotel. Much cozier. Wouldn't go here with small kids though because of space. Also loved that I could securely leave my luggage in the lobby
Cons: They weren't ready at 3; walls are thin.
Excellent
10,0
Pros: I really enjoyed my stay at Pod39. The hotel was very nicely decorated, definitely a "trendy" hotel. I know they have many room options - I stayed in the bunk bed room which was very small and New York-like. The beds were really comfortable. I would most recommend this place for people traveling alone or with a small group (although the bigger rooms might be good for families - there is a bar/restaurant attached to the lobby, though, so keep that in mind). The price was quite good for an NYC hotel, and the location was great - I was able to walk to all the Broadway theatres as well as Koreatown near Herald Square. Also fairly close to a subway station and Grand Central. Overall I thoroughly enjoyed my stay here and would definitely stay here again!
Cons: The room was so small there was no ironing board - I didn't ask the front desk what my options were because my clothes weren't that badly wrinkled, so there may be a way to get your clothes ironed. It's not that big of a deal, really!
Excellent
9,7
Pros: Great location, yes the rooms are small hence the name Pod however you're in New York, you're not really spending much time in them. The rooms are very modern and the shower is great.
Excellent
10,0
Pros: Great price, lounge and rooftop! The room is really only for sleeping and showering.
Excellent
10,0
Pros: The front desk people were very nice the room was very clean distance was not that bad
Cons: They do not have private parking lot, but instead, they made the contract with parking garage that is called "Icon" This is the only one parking garage that they made the contract. You need to be careful since many of parking garages in new york have same name "Icon" (I think this is kinda public that the city operates...? ) I got bad experience. I parked the place where it names Icon which located between 39th and 38th. When I dropped the car, I checked the guy who worked in there that I am in right place or not, and he said, I am correct place. However, when i came back to pick up the car the guy changed his word. He said he had never said that to me. It is because he knows i am tourist!! so be careful
Good
7,4
Pros: Sure the room was tight but the bed was comfortable and everything worked fine in the bathroom. The location is wonderful and so is the value. I will return.
Cons: Bed was very comfortable and the bathroom facilities very good
Good
6,0
Pros: Great shower and comfortable bed. Awesome location.
Cons: Very small. Needed one more mirror and had a great place on the empty wall above the desk. Peep hole in the door had been pushed out and was filled with toilet paper. Bathroom sink was clogged up and wouldn't drain even after maintenance supposedly fixed it. Didn't have extra rolls of toilet paper and had to go to front desk to request more. Also no ice machine. Had to go downstairs to the bar and they looked at us like we were crazy when we ask them for a cup of ice.
Excellent
10,0
Pros: It was my first trip to New York. I was really impressed by the staffs and everyone at Pod 39. Very efficient and valuable hotel in New York. The location is very convenience. The hotel room was comfortable for one person or two people. I'm surprised of how clean the room was. The hotel maintain the cleanliness very well. Very reasonable prices.
Cons: I wish they had a small fridge.
Excellent
8,0
Pros: Clean, good location
Cons: Not enough elevators, pretty loud at night
Excellent
10,0
Pros: It has everything you could need in a compact package! Great location!
Cons: If it had a mini fridge and microwave it would be the best place to stay in NYC for the money!
Good
7,7
Pros: The price is unbeatable and the hotel is simple, clean and centrally located. Remember, this is NYC!!! Unbelievably affordable to spend some time in the Big Apple! Perfect for a no-thrills solo traveler.
Cons: The USB port in the room didn't work so that I couldn't charge my phone. But it actually felt good to leave the phone in the hotel room and explore the neighborhood without social media. Quite the vacation and interesting to observe the people around you being glued to technology.
Excellent
9,7
Pros: Great location. Clean, stylish rooms with an efficient layout. Lovely bathroom. Yes, the rooms are small but I was expecting it and it was everything I needed. The staff is also very accommodating in keeping your luggage until you can check in, or holding your luggage if you have to check out before your flight leaves.
Cons: I wish it was just a couple of blocks west to be closer to the tourist attractions, but that’s only because it was 20 degrees during my stay in NYC and every block felt like a mile when you’re freezing!
Good
7,7
Pros: We loved the layout of the room, the cleanliness, the speed of the elevators. Even staying directly next to the elevator wasn't a problem. Staff were very nice.
Cons: The glass wall separating the bathroom from the bedroom is a big problem for us. I can't think of anyone I'd be comfortable staying in this room with. If I were alone, it'd be great.
Excellent
10,0
Pros: Pretty much everything...loved the HDMI inputs on the wall, the awesome bathroom, the responsive AC, and of course, the staff.
Cons: Nothing not to like...this is basically a well-managed upscale hostel with superior private rooms. I would totally recommend some tweaks for the designers, mainly to install a shelf on the wall near the LCD screen to maximize vertical space. I would also suggest a water kettle as an optional in-room item as I travel with my own cup and tea and missed this feature.
Located in Midtown, this luxury hotel is steps away from The Majestic Theater, Times Square and Madame Tussauds Wax Museum. Broadway and St. James Theatre are also within 5 minutes. Times Sq. - 42 St. Station is 5 minutes by foot and 49th St. Station is 7 minutes.
Overall 8,1 Excellent
Based on 852 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,8
Good
6,0
Excellent
10,0
Okay
5,7
Excellent
8,0
Excellent
9,1
Excellent
8,0
Excellent
9,7
Mediocre
3,4
Good
6,8
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
9,4
Pros: Clean. Modern. Comfortable.
Cons: Lack of parking
Excellent
10,0
Excellent
8,8
Excellent
9,7
Excellent
10,0
Excellent
8,0
Excellent
8,2
Excellent
10,0
Excellent
8,0
Good
7,1
Excellent
10,0
Excellent
10,0
Excellent
10,0
Good
6,0
Excellent
9,1
Excellent
8,0
Pros: Great location, great size of room, has a fridge in the room. I
Excellent
10,0
Pros: Staff were incredible. Conference facilities are great.
Cons: Bathroom sink slow drain.
Excellent
9,7
Pros: View from the room was excellent. Staff was very attentive to my needs when necessary
Cons: Nothing
Excellent
8,2
Pros: The Westin Times Square was great overall*. The room was clean and comfortable. The hotel staff was also very friendly and professional. Great location by Times Square.
Cons: but the facilities outside our room were not. The lobby areas didn't feel safe as there were many people hanging out there that did not seem to be guest and the lobby restroom was a mess.
Okay
5,7
Pros: The location was good.
Cons: I had reserved a room with a view, when I arrived I was told that there wasn’t one available. The staff said they would get one ready, it was after 6 pm. Ok, no biggie, my daughters and I would wonder around Times Square a bit. Had to take all our luggage back down to luggage hold. After dealing with that, I returned to the the lobby to use the restroom. When I asked a staff member where the restroom was, “are you a guest “ then where’s your key?” I explained, and was told I would have to go back to the front desk for a key. The line was 20 people long. ITS A BASIC HUMAN FUNCTION! Using the lobby restrooms should NEVER be that big of a hassle. We finally got a room at 8:30 pm.
Excellent
10,0
Pros: Everyone was so nice from the bellmen staff and the front desk staff .They helped me and answered any questions I had.
Excellent
10,0
Pros: We have stayed at the Westin at Grand Central Station before and all of the Westins are very similar. The room was clean and we had a great view facing west over the Hudson River. We stayed out until 11pm and when we came back in the building security was checking everyone to make sure they were a guest. Some might see this as an inconvenience but I see it as very good security considering where we were. We are very happy with the staff and our stay.
Cons: The air conditioning filter was clogged.
Excellent
8,2
Pros: Great location and our view was fantastic.
Cons: No refrigerators
Excellent
8,0
Pros: Liked our room location (corner, 31st floor)
Cons: Overcharged for drinks at bar, bottle of water (supposedly free) was not replaced.
Good
7,7
Pros: The room and location was wonderful
Cons: Staff not so friendly.
Excellent
8,6
Pros: Loved the shower, bed and location.
Cons: Our room was not cleaned after our first night. The towels were not of equal quality and some had a very odd smell. No water in our room.
Poor
1,9
Dirty room Carpet was wet Dirty overall
Excellent
10,0
Pros: Location
Located in Manhattan, this hotel is within a 10-minute walk of Wall Street, National September 11 Memorial and One World Trade Center. Battery Park and Pace University are also within 15 minutes. Rector St. Station (Greenwich St.) and Rector St. Station are within a 2-minute walk.
Overall 8,0 Excellent
Based on 8 310 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2,0
Good
6,8
Pros: The toilet did not work and the desk sent someone up from engineering within 10 minutes.
Good
7,4
Pros: Price was good
Cons: The bed was not the best.
Good
6,0
Excellent
8,2
Excellent
10,0
Excellent
9,4
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,5
Excellent
8,8
Good
6,5
Excellent
10,0
Excellent
8,2
Excellent
8,0
Excellent
10,0
Good
7,7
Excellent
8,0
Excellent
10,0
Pros: Clean, comfortable and convenient to everything
Excellent
9,4
Pros: Very nice stay. Almost my dream hotel room.
Cons: The vendor machine at 10th floor doesn't work.
Excellent
10,0
Pros: Bed was comfortable
Excellent
8,8
Pros: Really impressed with the smart, switched on staff. Just such nice people. What I liked about Holiday Inn is it felt honest, not trying to hustle a couple of dollars more out of me. Just good all around quality. For this reason I will definitely stay again.
Excellent
9,7
Pros: I liked that the beds were extremely comfortable, the bathrooms were beautiful. The staff were very nice in giving directions and staying on the phone to help me, I was traveling from Seattle. You're close to JFK by taking the A from Fulton street subway which is close. Cons, the hotel has 50 floors and only 3 elevators, long wait at times not such a big deal. And there's no microwaves of fridges so it's not an extended stay Overall if you are here for business or a short stay this is a great hotel. It's not too loud outside either
Excellent
9,7
Pros: King bed room on 39th floor at Holiday Inn Express located at 99 Washington Street in the financial district of New York City. Room was small but cozy with a comfortable king sized bed, a medium sized flat screen TV, good towels (not the scratchy thin kind you sometimes get at lesser hotels) toiletries (shampoo, conditioner and lotion). Plenty of outlets to charge whatever devices you may have and our room had a nice enough view too. Friendly staff. When checking out, we asked the desk woman if we could possibly leave our duffel bag while we walked around the city for a while and she was very accommodating with a pleasant smile and demeanor. My wife and I agreed that she seemed like the perfect employee as you'd see in a commercial. Smiling genuinely, appearing very neatly dressed and helpful to customers. Job very well done.
Cons: Noise outside our room door. The ice machine was right by our door as were other room doors. We very clearly heard someone getting ice as if they were in our room with us and we heard a couple speaking as they entered their very nearby room but each incident occurred only once so it didn't really bother us or take away from our otherwise very good experience.
Excellent
10,0
Pros: We arrived very early New York morning The hotel gave us a beautiful and very soon we got our room. Very nice hotel, our room too. Very comfortable, new and inviting. We were assisted by representatives of all that we had to receipt and received excellent service and answers to all our questions. We would be happy to stay at the hotel, even when we get next time.
Okay
4,8
Pros: The view from my room
Cons: The smoking floor, the wake up call that never happened, the false advertisement for valet parkind.
Okay
5,4
Pros: The room was VERY small... but nicely equipped and comfortable.
Cons: ELEVATORS.... this was ridiculous.. they only have 3 elevators for 50 floors and each one hold about 4 grow adults. IF you stay here be prepared to wait 20 min for an elevator to go anywhere. Will NOT stay her again for this reason alone.
Okay
4,2
Pros: Location is the best thing about this hotel. Hotel was very clean.
Cons: Rooms are too overcrowded. Can barely walk around my room. Very small rooms make me feel very clostophobic. Workers misinformed me about parking and had to pay full price for parking instead of getting discounted rate.
Excellent
8,0
Pros: Location to major tourist attractions a huge plus! The 9/11 memorial and Statue of Liberty close by. Access to the subway is also walking distance.
Cons: The room was small. The bathroom was even smaller. Could barely close the door once you step in. The elevator took forever to get to my floor. Over 10+ minutes. When the elevator doors finally opened, it's packed with people. I had to go down 13 flights of stairs with luggages! Not happy at all!
Good
7,4
Cons: the bathroom flooded every time i showered
Excellent
10,0
Pros: The location was great! Everything was at walking distance!
Cons: The check out too early!
Good
6,5
Cons: A little noisy at night with doors slamming. Cramped room.
Excellent
9,7
Pros: Staff was very friendly and helpful.
Excellent
10,0
Pros: I enjoyed the modern room style and the view of the city.
Excellent
8,8
Pros: The location was prime. Especially if you're staying in the area for buisness. View was amazing. Staff was VERY friendly. Left some medication in my room after check out and they let me back into the room to grab it. The staff could work on giving better directions, but they were friendly and eager to help. Everything was clean and new. Also was nice cherry on top to be able to stay you've stayed at the tallest Holiday Inn in the world. Bar area was nice and bartender was friendly and offered us a free drink. Would certainly recommend this hotel if you're staying in the Financial District of Manhattan.
Cons: The room was small. The king size bed took up about half the room, but we were only staying a night so we didn't mind. Also, the parking was a few blocks away, not well marked and a bit pricey (it is NYC after all). It was a bit of a hike to get to Central Park, Times Square etc. but the Statue of Liberty and 9/11 memorial/Freedom Tower are a short walk. No need for a cab or subway.
Excellent
8,0
Cons: Bathroom design is too crampy, no place to put extra toiletries. there was no refrigerator in my room.
Excellent
8,5
Pros: Convenient and clean.
Cons: The rooms were a bit smaller than What I was use to.....but comfortable bed
Excellent
10,0
Pros: Staff were very nice and friendly. The hotel is very centric and well located. I will definitely go back here on my next NYC trip
Located in Manhattan, this hotel is within 2 miles (3 km) of Washington Square Park, New York University and National September 11 Memorial. 5th Avenue and One World Trade Center are also within 1 mile (2 km). Canal St. Station (W. Broadway) is only a 2-minute walk and Canal St. Station (Varick St.) is 4 minutes.
Overall 7,9 Good
Based on 2 804 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6,0
Excellent
9,7
Excellent
9,4
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,1
Excellent
10,0
Excellent
8,0
Excellent
8,2
Excellent
9,1
Excellent
8,0
Excellent
8,0
Excellent
8,2
Excellent
9,4
Excellent
10,0
Pros: Very nice view. Very friendly environment. We asked for a late checkout and they were able to extend it up to 2pm. Thank you.
Okay
4,0
Our room had obviously not been cleaned before our arrival (tons of dust) and they did not clean it at all after the first night! The shampoo dispenser was broken and there were no tissue papers. We told the front desk and they were really uninterested in fixing any of it!
Excellent
8,0
Pros: Friendly staff Spacious bathroom Good location
Cons: No turndown service Odd odor in the hallway, panels along floor were flaking, mid-renovation?
Excellent
10,0
Pros: This is a nice hotel with small but well-designed rooms and a wonderful club lounge with views of downtown NY all the way up to the Empire State Building. It's a Sheraton and really fits comfortably within the Sheraton brand - so what you'd expect from a Sheraton is all there - plus the beautiful club lounge.
Cons: If you have to park, it's expensive. We didn't have to use their service as we stayed Saturday night and you can park in NY on Sunday.
Excellent
10,0
Pros: Second time staying here in 3 months. Love the location and quality. Able to check in early and check out late this trip, which really helped our itinerary (was rushing into town to go straight to my workshop, so it was nice to check in quickly and be able to put bags in room instead of leaving with concierge). Also was able to upgrade to a king bed since my boyfriend came down with me last minute. Staff was super accommodating. Close to 1/2/3 and C/E trains, as well as a couple blocks from 6/N/R/Q/W trains, so it was easy to get around to east or west side. I'm a light sleeper and find these rooms to be on the quieter side (we were facing the back of hotel, which faces downtown).
Cons: No fridge in room. Definitely a business feel to hotel, but didn't really make a difference to me. In fact, I chose the Sheraton bc in NYC hotels can vary widely and I found that chain hotels give a good consistent experience no matter the location.
Good
7,4
Pros: really quiet
Cons: room did not get cleaned till 6
Excellent
10,0
Pros: Great location in soho. Staff was very helpful and parking easy. The room was clean and new. A great view with very clean sheets and duvet. A good mattress Bathroom was new and clean. Room was not big but neither was the price tag. Liked it much better than the soho grand that shows it's age
Okay
5,7
Pros: Good location
Cons: Really small towels Cleaned room at 8pm
Okay
5,7
Pros: Location was close to everything. Bed was comfilortable. Amd room was clean. I
Cons: When cleaning the entrance keep the closet room closed and do not leave mop and cleaning stuff unattended in the entrance. The front desks was unorganized. No welcome hello. Overall things did not look well organized. I would exoect the manager to keep an eye on all details. Very basic bedroom decor, no drawers for storage.
Excellent
8,2
Cons: The hotel just seems outdated. Needs a renovation and the lobby is super dark.
Excellent
10,0
Pros: Very nice staff, clean hotel, type fancy and would recommend anyone to stay. Great area and very close to the train station.
Excellent
9,3
Pros: Location is definitely a plus. Comfortable hotel overall
Excellent
10,0
Pros: Front desk employees were awesome and so helpful! Very minor issues (light burning out) were addressed immediately.
Cons: The restaurant attached to the hotel has no affiliation with Sheraton but we didn't like it- they were rude and took advantage of us.
Okay
4,8
Cons: This hotel has an attitude of over pricing everything, adding on fees including tips (that frankly aren't deserved) and having a staff that doesn't do much. When I checked out the man at the desk was flat out lying to the woman he had on the phone and when he hung up I said "Well she's going to be disappointed" and he smiled and laughed. That's what you're going to get here.
Located in Manhattan, this hotel is steps away from The Oculus and National September 11 Memorial. Wall Street and One World Trade Center are also within 10 minutes. Cortlandt St. Station and Fulton St. Station (Broadway) are within a 2-minute walk.
Overall 7,6 Good
Based on 3 499 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,8
Excellent
8,0
Cons: The price dropped significantly, and I was refused a prove match refund through the company I booked with via kayak. I will never book through them again.
Excellent
10,0
Excellent
10,0
Excellent
10,0
Good
6,0
Excellent
8,2
Mediocre
2,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Good
6,0
Excellent
8,8
Good
7,4
Excellent
8,8
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
10,0
Good
7,7
Pros: Great view, clean rooms, very attentive bellhop and staff.
Cons: An air conditioning unit that was never able to reach the desired temp and a rattle from the unit itself all night long.
Excellent
10,0
Pros: The location is very convenient, and the view is a killer. So awesome !!
Cons: With exceptional sales promotion will make people like me to travel here more
Excellent
8,0
Pros: Baggage check & location
Excellent
8,0
Pros: The Hiltin's location, across the street from the Occulus, means you have several subway lines at your disposal. Rooms were a decent size for Manhattan.
Cons: Rooms and interiors are showing their age compared to my last visit a few years ago.
Good
6,2
Cons: Temperature was extremely hot and we could not change it from our hotel unit control. We sweated all night.
Excellent
10,0
Pros: 50th floor, amazing view of Hudson River, Freedom tower, WTC Memorial....and completely different view at night w everything lit up.... comfy bed, 1 block to dunkin, Krispy Kreme, couple blocks to Delmonicos, Bobby vans...1 block to WTC Memorial....very good COVID-19 safety and security
Excellent
9,7
Pros: We had a good experience at the hotel. Staff was nice and rooms were very clean. Only minor negatives: Room service food, particularly breakfast, isn't really that good, which forced us to start going out for breakfast ( 3 out of 5 stars). However no worries because it's NYC so there is plenty of food around. Location isn't the greatest, but it's close enough ( 4 out of 5 starts). The 9/11 memorial is right across the street, which is convenient, but other than that, you'll generally be taxiing or ubering everywhere. My boyfriend forgot his keys and didn't realize until we were back in DC. The great news is that the housekeeper did turn in the keys, but the guy in the list and find area was being a dick, asking him the most ridiculous questions... We still haven't received the keys either. Hopefully they actually send them.
Good
7,4
Pros: The rate was great for NY. Room was clean and the bellman are always helpful.
Cons: The bathrooms in the lobby are disgusting. If you're having a drink down there you have to constantly go up to your room to use the restroom since the others are so dirty and smell like urine. The concierge was not helpful. When asking for recommendations to restaurants, he would only direct us to their restaurant in the 3rd floor. Also asked him about the Book of Mormon show, he called and tickets were over 325 ea. We had to talk to other a couple others in the hotel who gave us recommendations and we got tickets for a little over 130 ea. Seems lazy or completely unaware - probably shouldn't be the concierge.
Excellent
9,7
Pros: Clean, beautiful view, attentive staff
Cons: 20min cab ride to uptown
Okay
4,0
Pros: Location
Cons: A flat screen TVs instead of the very old Zenith tv; shower curtain looked clean, but smelled moldy; cheapest quality toilet paper; tub drained terribly and left standing in dirty water, even when turning off water in between lathering
Excellent
10,0
Pros: They easily accommodated all of my requests and the staff was delightful in all of their interactions. Beyond that, the hotels looks nice, has clean facilities and has a great location next to the One World Trade Center/Freedom Tower, as well as connections to a variety of subway lines. Very convenient.
Excellent
10,0
Pros: fast elevators, clean rooms, super quiet, great pool, big windows, nice/spacious lobby, subway entrance out front to ACE and R. Comfortable beds/pillows/linens
Good
7,4
Pros: The location
Cons: The walls were paper thin.
Okay
4,2
Pros: The concierge was great and the views from the room were amazing. Extremely convenient location.
Cons: The front desk was understaffed, distracted, and unwelcoming (the lobby was not overly busy, I would have understood if so). The room was dated, not terribly clean, and had an odd smell to it. Overall, not the experience I was expecting for the price.
Excellent
10,0
Pros: The location is great, right in front of the WTC Memorial, the hotel is super clean and the employees at the hotel are very friendly. The gym was nice although a little small and there is an indoor pool that I would've loved to use but I forgot my swim suit. Overall it was a great experience and I look forward to staying in more Hilton hotels
Excellent
10,0
Pros: Beautiful hotel. The room was clean, nice and had an amazing view of the Freedom tower! Well worth the money
Excellent
10,0
Pros: Location was what we liked and felt vary safe at all times. The staff was friendly and the room was clean and comfortably.
Cons: The parking was a great convenince but seamed pricey when you add it to the room cost. Maby price it per visit vs per night.
Excellent
10,0
Pros: I loved the staff, the room and the pool
Mediocre
3,7
Pros: Well, the fact that the company contracted by this third party site went bankrupt, canceled our reservations & didn't return our money was a buzz kill.
Cons: There is no guarantee in going through third party booking sites so buyer beware. You take a risk & the booking site is absolved should anything go wrong with those with whom they are contracted with your reservations. You as the consumer are left in the lurch. Consider going to the reputable hotel chain directly instead.
Okay
4,0
Cons: The rooms had mold on the ceiling, the bathtub didn’t drain, old and dirty rooms, mattress was awful. Outrageous for a Hilton property in NYC no less.
Mediocre
2,0
Cons: We had a reservation during phase one of reopening from pandemic. The hotel was filthy. No one was wearing masks. The staff did not care. Asked me for a tip for a better room. We left my wife was crying nonstop. They would not refund our money.
Excellent
10,0
Pros: Loved everything from staff to the fresh new high class bed sheets
Cons: 55 dollars a day to park, moved 1 bottle of champagne in the fridge and was charged 20 dollars for it, due to the sensors on the bottles, called front desk and they removed it from the bill with no issue though.
Located in Midtown, this boutique hotel is within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Broadway and Empire State Building are also within 1 mi (2 km). 34th Street–Hudson Yards Station is 12 minutes by foot and Times Sq. - 42 St. Station is 12 minutes.
Overall 7,3 Good
Based on 3 727 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Pros: Shower was awesome
Excellent
9,3
Pros: The patio diner and bar was great!
Cons: We could of used more purple lights and also Kleenex!
Mediocre
3,9
Good
7,4
Pros: The price and the restaurant menu were great.
Cons: I thought the mattresses were terrible. I just don't like sleeping on a futon-like mattress. It was very hard, no give.
Excellent
10,0
Excellent
9,4
Excellent
8,0
Excellent
9,4
Excellent
9,7
Okay
5,7
Excellent
8,8
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
8,5
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
9,1
Excellent
10,0
Good
7,7
Good
6,0
Good
7,4
Excellent
10,0
Excellent
9,1
Excellent
10,0
Good
7,7
Excellent
8,8
Excellent
9,4
Excellent
9,7
Excellent
8,0
Good
6,0
Excellent
10,0
Pros: This place is very clean and up to date.
Cons: The size of the room.
Okay
5,1
Cons: small rooms
Excellent
9,7
Pros: I didn’t like the room they put me in so they upgraded me to a nicer room right away.
Cons: The wi-fi was slow.
Excellent
10,0
Pros: Service. View
Cons: The lobster roll from the terrace. Way over priced for a sandwich full of mayonnaise and no lobster.
Excellent
8,0
Cons: The room size could have been bigger
Good
6,0
Pros: Comfy bed.
Cons: Comforter (if you can even call it that) was more like a bed sheet. Upon showering, the whole room becomes like a sauna; probably due to the fact the bed is pretty much in the same room as the shower.
Excellent
8,5
Pros: Very clean hotel with friendly staff. Comfy bed . Great views. Amenties thru-out hotel were great.
Cons: The bathrooms in room are very Awkward. The lack of privacy and doors make it weird when there is more than one in the room. The see thru curtain doesnt cut it No volume on the TV .. i could have called down for service but wr werent staying long
Excellent
10,0
Pros: Atmosphere, sheek, location, cost
Cons: More affordable food offered at hotel
Excellent
10,0
Pros: The staff was extremely helpful and friendly
Excellent
10,0
Pros: Great location.
Excellent
9,1
Pros: I liked the view. Also the greeters at the first level were very curtious!
Cons: No fridge. Also the 4th level desk person wasn't very nice! She seemed more like we were a burden on her than a guest.
Excellent
9,4
Pros: Loved that it was so conveniently located to downtown and near trains. Staff is always available to help you with anything you need. They were friendly and went out of their way to help me when I had an issue with a lost bag at the airport. Really cute bedrooms, loved the extendable bed. Loved the beautiful view of downtown!
Cons: If you travel with a partner you should be very comfortable going to bathroom with them because the bathroom we had was essentially all glass with a thin curtain and sliding glass door separating us. Not really private, but again, if you're very close with your partner, no big deal.
Mediocre
3,6
Pros: Wifi speed was decent at 10Mbps.
Cons: There were literally no employees in the lobby so it took me a while to figure out there were kiosks for a self-serve check-in. Employees or better signage would have fixed that. Once in the room (tiny @ about 80 sq ft), the brochure mentioned that linens are changed every three days rather than with every check in which explains the pubic hair and the stains in the bed. It took housekeeping over an hour to come and change the bed. The bed was practically a fold out couch with a futon cushion that was not very comfortable. The toilet was covered in urine, the office chair in the room was missing wheels, the ice machine was broken, the carpet was filthy, and there appeared to be a transvestite rave going on at 4:30 in the afternoon.
Good
7,4
Pros: Really liked the reclining bed, very comfortable and made extra space in small room when not in use. Lots of plugs for electronics. Included most amenities. Great view.
Cons: In room safe didn't work. TV didn't work. Self check in wasn't able to generate a key card. Lighting in hallways and room is harsh and unpleasant.
Okay
5,4
Cons: Small rooms as though it was built for an aeroplane. Compact but with the essentials. FYI No fridge.
Excellent
8,2
Pros: price and location. Men that checked us in and got cabs for us
Cons: food service. Food great service horrible. Ate at hotel twice and service horrible both times.
Excellent
9,4
Pros: Great place. Clean rooms that use space in the best ways possible. The shower had great water pressure and the beds were so comfortable! We even got our room upgraded. It really felt very futuristic to stay was a place we got to show off.
Cons: Checking in was a bit difficult as the computer didn't recognize our reservation at first, but a staff member quickly helped us out. Checking out was a breeze though the staff member helping us check out bags into Yobot despite us not needing help imposed a forced tip.
Located in Midtown, this hotel is within a 5-minute walk of American Lyric Theater and New York Times Building. Times Square and Madame Tussauds Wax Museum are also within 10 minutes. Times Sq. - 42 St. Station is 7 minutes by foot and 42 St. - Bryant Pk. Station is 9 minutes.
Overall 7,1 Good
Based on 12 652 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4,0
Very bad. Elevators were not functioning correctly our whole stay and there was 15+ floors, broken bathroom door and broken safe cabinets.
Mediocre
2,0
Pros: Nothing
Cons: Everything
Excellent
8,0
Excellent
8,8
Pros: Clean and modern
Cons: Extremely noisy, walls and doors were paper thin. Could hear every noise in the hall
Good
7,9
Excellent
9,1
Excellent
9,7
Good
7,7
Excellent
10,0
Mediocre
2,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: Everything was great, the staff was super friendly and helpful. Our room was clean and comfortable.
Mediocre
2,0
Pros: Good location.
Cons: Please call to discuss thank you.
Mediocre
2,5
Pros: The staff was friendly.
Cons: The elevators were very very slow. They would stop at every floor and sometimes you waited 15 minutes to get on an elevator. There wasn't enough seating in the lobby and it was quite small. The room was always cold despite turning the heat up. Make sure you wear socks all the time in the room to keep you feet warm.
Excellent
8,8
Pros: The staff were very accommodating and friendly!
Cons: Explain the roof access. Both elevators did not go to the roof deck.
Mediocre
2,0
Pros: Room itself was clean and fine for what I reserved
Cons: On checking, I was initially charged $350 for my $200 room. It took a bit of effort to convince the one person behind the desk that he was overcharging me, including producing a printout of the reservation. Check-in was a 40 minute wait - at midnight. "City view" delivered - there was a fake facade 20' from my window on the second floor that I was looking at the inside of, with another tall building across the street from that. Just outside the window was a 15' gravel roof covered with trash. Coming and going involved going through a gauntlet of folks smoking pot and tobacco at the front door. None of these items are earth shattering, but it does make me think that Hilton is off their game. Back to Marriot if I have to stay in a chain.
Excellent
10,0
Pros: Rooms are more spacious compared to many other Midtown Manhattan hotel rooms. This is the best value for every dollar you spend!
Okay
5,4
Pros: Location proximity to port authority and subway
Cons: The room was so small I could barely put my suitcase on floor without it hitting the bed. The bathroom was half painted. The lobby was so crowded that I had to wait for 3 elevators to fit (multiple times during my stay).
Excellent
10,0
Pros: They gave us free cookies on Valentine’s Day. The bed was super comfortable. The bathroom was clean and the shower was hot. There are so many great restaurants around. I was able to hook my laptop up to their tv using an hdmi chord so i could watch whatever I wanted. Great location and great price. I would definitely stay again.
Cons: The room was cold and the heat kept turning off. Eventually the room warmed up. But if they are expecting guests they should have the heat on. I also wish that the room had a mini fridge. Besides those things I had a fabulous stay.
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