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Located in New York (Midtown), Arlo NoMad is a 5-minute walk from Empire State Building and 7 minutes by foot from Madison Square Park. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events.
Overall 8,6 Excellent
Based on 1 932 reviews
All reviews
- All reviews
Excellent
10,0
Pros: Modern design, the lounge area is designed to incorporate as co-working space where people can do work or have meeting, rooftop bar with great view to the city and empire state building, free bike rental, friendly staff
Excellent
10,0
Pros: Great studio space for working with yummy food and bar services available throughout the common areas. Surrounded by the city and all the great Korean food. Wifi is included and suer nice staff. Great value in this city.
Excellent
8,5
Pros: As an interior designer, I have an appreciation to the level of design and details. The room was small, but because of thoughtful use of space, it functioned really well for our needs, plus with an expansive corner of floor to ceiling glass, it still felt open and airy. Great views. We loved hanging out in the public spaces, listening to live jazz. Only disappointment was that the roof deck was not open during our stay. Would have liked to have experienced that. The breakfast toast available in the lobby was amazing.
Details
Reviews
Overall 8,6 Excellent
Based on 1 932 reviews
Cleanliness
9,0
Comfort
8,6
Location
9,2
Services
8,5
Staff
9,0
Value for money
7,8
10,0 Excellent
Pros: Modern design, the lounge area is designed to incorporate as co-working space where people can do work or have meeting, rooftop bar with great view to the city and empire state building, free bike rental, friendly staff
Cons: The room is a little small compare to other traditional hotel but it is really clever designed to maximize the use of space. There's only one glass door between the bathroom and the outside. If you share the room with someone, your 'business' could be heard.
10,0 Excellent
Pros: Great studio space for working with yummy food and bar services available throughout the common areas. Surrounded by the city and all the great Korean food. Wifi is included and suer nice staff. Great value in this city.
Cons:
8,5 Excellent
Pros: As an interior designer, I have an appreciation to the level of design and details. The room was small, but because of thoughtful use of space, it functioned really well for our needs, plus with an expansive corner of floor to ceiling glass, it still felt open and airy. Great views. We loved hanging out in the public spaces, listening to live jazz. Only disappointment was that the roof deck was not open during our stay. Would have liked to have experienced that. The breakfast toast available in the lobby was amazing.
Cons: The HVAC system was loud. I did not sleep well the first night because of it.
The entry doors are huge and heavy. While the ADA automatic door buttons were helpful, a door man would be a nice addition to help guests in and out of the Lobby with luggage.
The elevators were slow. At times there was a line to get on the elevator on main level.
Located in New York (Midtown), Arlo NoMad is a 5-minute walk from Empire State Building and 7 minutes by foot from Madison Square Park. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events.
Restaurant
Bar/Lounge
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Royalton Park Avenue, you'll be centrally located in New York, a 10-minute walk from Empire State Building and 13 minutes by foot from Grand Central Terminal. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8,8 Excellent
Based on 74 reviews
Excellent
9,7
Pros: The rooftop pool is worth the stay. Not sure about going there at night but during the day, it's so far my favorite spot in the city :)
Excellent
10,0
Pros: All the staff, from the doormen to the concierge were friendly and helpful. Our room was fantastic, it was spacious and had a very modern, crisp decor. I felt like my wife and I had a nice little apartment in the city for one night. We're going back to New York in a week and we're staying there again.
Excellent
10,0
Pros: Comfort, sheets, size
Okay
5,7
Pros: Staff
Room size
Location
Excellent
9,7
Pros: Pool
Excellent
9,7
Pros: I can't compliment this place enough. My wife and I stayed there the night before our cruise, and once more after our cruise ended. Our second stay was even better than the first. Top notch, friendly staff and a beautiful room. Can't beat that.
Good
6,0
Pros: Breakfast up on the rooftop! Overall. Great!
Good
6,3
Pros: Good confort in the rooms, pleasant staff and a nice location in NYC
Good
7,3
Pros: Room, comfort
Good
7,3
Pros: Staff were very nice. Comfortable bed. Unexpected complimentry breakfast.
Good
6,0
Details
Reviews
Overall 8,8 Excellent
Based on 74 reviews
9,7 Excellent
Pros: The rooftop pool is worth the stay. Not sure about going there at night but during the day, it's so far my favorite spot in the city :)
Cons: The room itself is fairly standard. The ~$350/night is mostly towards the location and the pool.
10,0 Excellent
Pros: All the staff, from the doormen to the concierge were friendly and helpful. Our room was fantastic, it was spacious and had a very modern, crisp decor. I felt like my wife and I had a nice little apartment in the city for one night. We're going back to New York in a week and we're staying there again.
Cons: I honestly can't say anything too negative. I didn't particularly enjoy spending $350 plus, and it got a little noisy at times but I feel like that comes with the territory when you're in Manhattan. I will say that regardless of where you're staying, $18 for a movie is almost offensive. Why not just charge 2X what it would cost us at home? It would be a nice gesture.
10,0 Excellent
Pros: Comfort, sheets, size
Cons: The art sucked and it hurts the interior design. They do need art but much better.
5,7 Okay
Pros: Staff
Room size
Location
Cons: Charge for in room coffee
Thread bare towels
Uncomfortable and creaky bed
Poor response to requests-have to speak to a manager to get things done
Offering wine and beer in mini bar but no opener. Took 45 min to get one delivered
9,7 Excellent
Pros: Pool
Cons:
9,7 Excellent
Pros: I can't compliment this place enough. My wife and I stayed there the night before our cruise, and once more after our cruise ended. Our second stay was even better than the first. Top notch, friendly staff and a beautiful room. Can't beat that.
Cons:
6,0 Good
Pros: Breakfast up on the rooftop! Overall. Great!
Cons:
6,3 Good
Pros: Good confort in the rooms, pleasant staff and a nice location in NYC
Cons: Nothing to report
7,3 Good
Pros: Room, comfort
Cons: Inexperienced bar staff
7,3 Good
Pros: Staff were very nice. Comfortable bed. Unexpected complimentry breakfast.
Cons: No tea or coffee facilities in the room.
6,0 Good
Pros:
Cons: Fruit flies at breakfast
With a stay at Royalton Park Avenue, you'll be centrally located in New York, a 10-minute walk from Empire State Building and 13 minutes by foot from Grand Central Terminal. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Pool
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Kimpton Hotel Eventi, you'll be centrally located in New York, just a 3-minute walk from 5th Avenue and 6 minutes by foot from Macy's. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in New York? This hotel has facilities measuring 20,000 square feet (1858 square meters), including a conference center.
Overall 8,6 Excellent
Based on 558 reviews
All reviews
- All reviews
Excellent
8,5
Pros: Great hotel. Friendly staff. Great location.
Excellent
9,7
Pros: Concierge was fantastic. Restaurants were great. Vibe was relaxing and cool.
Okay
4,2
Pros: Nothing
Okay
5,7
Pros: The restaurant was nice, good food
Excellent
10,0
Pros: Nice modern rooms. Great location. Food carts one block away at Greely Sq.
Okay
4,5
Excellent
8,2
Pros: The bed was so comfortable! The location was very central.
Excellent
10,0
Pros: Gorgeous room that was large and comfortable. Staff is lovely and both restaurants are amazing! Food is extra special here. I love all the kimptons but this one is in the top 3, perhaps number one.
Excellent
10,0
Pros: Location near Penn Station, wonderful receptionists, especially Victoria, perfect room and view
Good
7,7
Pros: Very kind and attentive staff. Nice and clean room. Excellent location for us. Quite expensive.
Good
7,0
Pros: after renovation, but with some scratches already; friendly staff really cares; fitness room; complimentary tea and coffee every morning; safe and nice; great view from deluxe room
Good
7,7
Pros: Service
Good
7,7
Pros: Friendly staff and comfort of the bed!
Good
7,7
Pros: Love Kimpton, the hotels and service are always top notch. Looking forward to staying here again.
Details
Reviews
Overall 8,6 Excellent
Based on 558 reviews
Cleanliness
8,9
Comfort
8,9
Location
9,2
Services
8,5
Staff
8,6
Value for money
7,8
8,5 Excellent
Pros: Great hotel. Friendly staff. Great location.
Cons: I gave this hotel an "okay" because of what seemed to be chaos in the kitchen. I would order an item, the friendly person on the other end would say ok. But...wait for it...each time I ordered and confirmed my food items, I received a call back telling me they are out of at least one of what I'd ordered.
9,7 Excellent
Pros: Concierge was fantastic. Restaurants were great. Vibe was relaxing and cool.
Cons:
4,2 Okay
Pros: Nothing
Cons: Rude Staff, small and dirty (smelly) rooms, expensive as all hell.
Not worth it
5,7 Okay
Pros: The restaurant was nice, good food
Cons: The room was never properly cleaned. I stayed for 6 nights and the room was never fully cleaned. The bathroom mirrors had the same smears the entire stay, the floor was dusty and hairy and I saw the same piles of dirt from day one. The glass shower wall had a soap scum that remained the entire time as did the bathtub. The entire room was dusty and never saw any of it cleaned. And I'm quite certain my sheets weren't even changed daily. I believe the cleaning crew only changed towels and made the bed. I also asked that they did not leave the a/c on 65 each day and i continued to return to an ice box daily!
10,0 Excellent
Pros: Nice modern rooms. Great location. Food carts one block away at Greely Sq.
Cons:
4,5 Okay
Pros:
Cons: The window was left open before my arrival. Upon arrival, the temperature of the room was 46 degrees.
I closed the window and notified the hotel staff immediately. For some reason they sent an engineer to the room. To be clear, the heat worked but the window was left open.
I turned the heat up to 80 degrees, turned off Eco Boost, and set the fan to high. When leaving, the heat had been on for over one hour. The room temperature had just barely gotten above 50. Again we notified the front desk. There was no attempt to make my room more bearable or to transfer rooms.
When arriving back at the hotel room around 11:30pm, the room was still under 70 degrees. Again I called the front desk. It wasn't until this time I was offered a room change, however at 11:30 I preferred to use extra blankets to stay warm.
8,2 Excellent
Pros: The bed was so comfortable! The location was very central.
Cons: No business center and no pool.
10,0 Excellent
Pros: Gorgeous room that was large and comfortable. Staff is lovely and both restaurants are amazing! Food is extra special here. I love all the kimptons but this one is in the top 3, perhaps number one.
Cons:
10,0 Excellent
Pros: Location near Penn Station, wonderful receptionists, especially Victoria, perfect room and view
Cons:
7,7 Good
Pros: Very kind and attentive staff. Nice and clean room. Excellent location for us. Quite expensive.
Cons: None.
7,0 Good
Pros: after renovation, but with some scratches already; friendly staff really cares; fitness room; complimentary tea and coffee every morning; safe and nice; great view from deluxe room
Cons: expensive, but very standard, breakfast; windows need to be cleaned; at this price I would expect the room to be larger; I would prefer more light in the room
7,7 Good
Pros: Service
Cons:
7,7 Good
Pros: Friendly staff and comfort of the bed!
Cons: Tax additions to bill
7,7 Good
Pros: Love Kimpton, the hotels and service are always top notch. Looking forward to staying here again.
Cons: Having to leave the hotel was a bummer
With a stay at Kimpton Hotel Eventi, you'll be centrally located in New York, just a 3-minute walk from 5th Avenue and 6 minutes by foot from Macy's. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in New York? This hotel has facilities measuring 20,000 square feet (1858 square meters), including a conference center.
Spa
Fitness centre
Restaurant
Kitchen/kitchenette
Bar/Lounge
Child-friendly
Room service
Laundry service
Business centre
No smoking
Express check out
Air-conditioned
Internet
Storage available
A stay at Arlo SoHo places you in the heart of New York, a 5-minute drive from One World Trade Center and 6 minutes from New York University. Featured amenities include a computer station, express check-in, and express check-out.
Overall 8,5 Excellent
Based on 2 570 reviews
All reviews
- All reviews
Okay
4,5
Pros: Everything their staff
Excellent
9,7
Pros: Like location and staff are so accommodating.
Excellent
8,2
Pros: Very clean, modern with good bed and linens. I appreciated having the charger and internet access. Well located for lower Manhattan and near public transportation. Friendly staff who truly try to be helpful. Unusually small, but perfectly adequate room. Good restaurant.
Excellent
9,4
Pros: Hotel is modern. There's a free happy hour for guests which is lovely (Resurrection in expensive New York). Bed was comfortable.
Excellent
9,1
Pros: Modern, extremely clean, chic, efficient use of space, great service, loved the late checkout.
Excellent
8,2
Pros: The hotel reception was excellent, did not encounter a single staff member that was unpleasant. Hotel room was nice and comfortable.
Excellent
10,0
Pros: The Ambiance was beautiful and the staff
Details
Reviews
Overall 8,5 Excellent
Based on 2 570 reviews
Cleanliness
9,0
Comfort
8,4
Location
8,9
Services
8,6
Staff
8,9
Value for money
7,9
4,5 Okay
Pros: Everything their staff
Cons: We need courtesy water bottles
9,7 Excellent
Pros: Like location and staff are so accommodating.
Cons:
8,2 Excellent
Pros: Very clean, modern with good bed and linens. I appreciated having the charger and internet access. Well located for lower Manhattan and near public transportation. Friendly staff who truly try to be helpful. Unusually small, but perfectly adequate room. Good restaurant.
Cons: No good place to hang bath towels to dry them so asked to have them changed each day.
No magnifying mirror nor place to hang small personal laundry.
9,4 Excellent
Pros: Hotel is modern. There's a free happy hour for guests which is lovely (Resurrection in expensive New York). Bed was comfortable.
Cons: Smaller rooms, but I guess this is typical of NYC. I didn't like how the shower was open to the room.
9,1 Excellent
Pros: Modern, extremely clean, chic, efficient use of space, great service, loved the late checkout.
Cons:
8,2 Excellent
Pros: The hotel reception was excellent, did not encounter a single staff member that was unpleasant. Hotel room was nice and comfortable.
Cons: My complaints are minor. The fact that the food in the lobby is so expensive was a let down. I also didn't like the shower curtains because they kept falling down. My last complaint is that I didn't like the way the body wash, shampoo, and conditioner were placed.
10,0 Excellent
Pros: The Ambiance was beautiful and the staff
Cons:
A stay at Arlo SoHo places you in the heart of New York, a 5-minute drive from One World Trade Center and 6 minutes from New York University. Featured amenities include a computer station, express check-in, and express check-out.
Bicycle hire
Restaurant
Bar/Lounge
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Welcome to The Martinique New York on Broadway, Curio Collection by Hilton, set in Midtown Manhattan near the city’s finest attractions. Rising 19 stories above Broadway at 32nd Street in a Landmark Building, the Martinique is listed on the register of Historic Hotels of America and blends French Renaissance and Art Deco style for a unique stay. Relax in the comfort of our newly renovated guest rooms, featuring complimentary WiFi, smart TVs, coffeemakers, complimentary bottled water for the first night, ample work space, and laptop-sized safes. Suites offer additional space, a separate living area, mini-refrigerator, and cozy extras like a spa robe and slippers. Enjoy the charm and intimacy of Petit Poulet, our restaurant and wine bar designed in ode to classic Parisian bistros. We have comforts covered at The Martinique. Work out in the complimentary 24-hour fitness center with a range of cardio machines and strength-training equipment and stay in touch in the Connectivity Zone in the lobby. With 8,700 sq. ft. of New York Midtown event space, The Martinique hotel is perfect for meetings and receptions of up to 400 guests. The Martinique New York is rich in history and steps from world class shopping, dining and major attractions.
Overall 8,4 Excellent
Based on 5 653 reviews
All reviews
- All reviews
Excellent
10,0
Pros: The breakfast was excellent. Bed was super comfortable. Staff was very friendly and helpful
Excellent
8,0
Pros: The hotel was conveniently located next to the subway for ease of travel. It was walking distance to Times Square. The rooms were clean and the bathrooms were recently remodeled.
Good
7,1
Good
6,0
Pros: Location, rooms are comfy , free internet
Good
6,2
Excellent
10,0
Pros: Excelente ubicacion
Excellent
9,4
Pros: Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there.
Excellent
8,0
Pros: Clean rooms,
Excellent
8,2
Pros: The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay.
Excellent
10,0
Pros: We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food .
Good
6,2
Pros: Nice hotel
Good
6,2
Pros: Nice interior
Okay
4,0
Pros: the location in excelence
Details
Reviews
Overall 8,4 Excellent
Based on 5 653 reviews
Cleanliness
8,7
Comfort
8,5
Location
9,4
Services
8,0
Staff
8,2
Value for money
7,6
10,0 Excellent
Pros: The breakfast was excellent. Bed was super comfortable. Staff was very friendly and helpful
Cons: Bigger gym.
8,0 Excellent
Pros: The hotel was conveniently located next to the subway for ease of travel. It was walking distance to Times Square. The rooms were clean and the bathrooms were recently remodeled.
Cons: They need sound proofing between walls. We could hear conversations in the next room and they weren't even yelling.
7,1 Good
Pros:
Cons: No robe in room, small TV.
No room service menu apparent.
Front desk never answers phone - NEVER.
VERY, VERY EXPENSIVE FOR AN AVERAGE ROOM WITH NOTHING SPECIAL ABOUT IT.
6,0 Good
Pros: Location, rooms are comfy , free internet
Cons: My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.
6,2 Good
Pros:
Cons: Items of our luggage were stolen
10,0 Excellent
Pros: Excelente ubicacion
Cons:
9,4 Excellent
Pros: Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there.
Cons: Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.
8,0 Excellent
Pros: Clean rooms,
Cons: Small rooms
8,2 Excellent
Pros: The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay.
Cons: It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.
10,0 Excellent
Pros: We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food .
Cons: We had to leave. We have recommended it to others and will be back.
6,2 Good
Pros: Nice hotel
Cons: Check in process was BAD
Booked via Kayak and they did not have my reservation
I had a confirmation #
Took almost an hour to resolve
6,2 Good
Pros: Nice interior
Cons: All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour.
As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.
4,0 Okay
Pros: the location in excelence
Cons: 1. The internet connection did not work all week. 2. the room was not clean.
Welcome to The Martinique New York on Broadway, Curio Collection by Hilton, set in Midtown Manhattan near the city’s finest attractions. Rising 19 stories above Broadway at 32nd Street in a Landmark Building, the Martinique is listed on the register of Historic Hotels of America and blends French Renaissance and Art Deco style for a unique stay. Relax in the comfort of our newly renovated guest rooms, featuring complimentary WiFi, smart TVs, coffeemakers, complimentary bottled water for the first night, ample work space, and laptop-sized safes. Suites offer additional space, a separate living area, mini-refrigerator, and cozy extras like a spa robe and slippers. Enjoy the charm and intimacy of Petit Poulet, our restaurant and wine bar designed in ode to classic Parisian bistros. We have comforts covered at The Martinique. Work out in the complimentary 24-hour fitness center with a range of cardio machines and strength-training equipment and stay in touch in the Connectivity Zone in the lobby. With 8,700 sq. ft. of New York Midtown event space, The Martinique hotel is perfect for meetings and receptions of up to 400 guests. The Martinique New York is rich in history and steps from world class shopping, dining and major attractions.
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Daily Mandatory Urban Destination Charge will be added to the room rate and includes: Premium guest internet access (3 devices); daily $20 beverage credit in Pinnacle Bar; daily $10 food credit in the Coffee Kiosk or lunch/dinner in the Restaurant Above; local and domestic long distance calls. Hilton Times Square is a modern, boutique-style hotel that recently completed a full lobby and guest room transformation in January 2014. Originally built in 2000 and soaring 44 stories above Manhattan, this upscale, full-service landmark hotel is located on famous 42nd Street, between 7th and 8th Avenue, in the heart of Times Square and is steps from Broadway theaters, lively nightlife, New York City's best shopping, Restaurant Row, Madame Tussaud's Wax Museum, Ripley's Believe it or Not, Rockefeller Center, Radio City Music Hall and much more. Boasting a modernistic facade and sweeping vistas of New York City's famous skyline and the Hudson River, the hotel is within walking distance of Jacob Javits Convention Center and all major bus/subway lines. Hilton Times Square offers 478 recently renovated, oversized guest rooms, 330-360 sq. ft; with sleek decor, spectacular panoramic views and high-end amenities including 46-inch flat-screen televisions, laptop-size safes, refrigerators, MP3 players and more. The Zagat-rated Restaurant Above overlooks Times Square and is open for breakfast, lunch and dinner. Additional hotel amenities include Pinnacle Bar, the hotel's chic lobby lounge, plus a 24-hour business center, 24-hour fitness center, room service and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 500 sq. ft. of modern event space conveniently located within the lobby level. Business travelers will love the hotel’s oversized accommodations plus convenient location close to Fortune 500 companies and public transportation. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, Hilton Times Square places you in the center of Times Square excitement. The hotel is 100 percent non-smoking. Valet parking is available. The hotel allows pets under 75 lbs. There is 24-hour security on-site.
Overall 8,4 Excellent
Based on 1 161 reviews
All reviews
- All reviews
Excellent
10,0
Pros: Stuff very friendly
Excellent
9,4
Pros: Location was awesome, and we were upgraded to a deluxe room with sweet views. Definitely worth it.
Good
6,8
Pros: Location. Room didn't have much of a view. Guess pay extra for that.
Excellent
9,7
Excellent
10,0
Pros: Great location. Nice size room. Friendly staff
Excellent
10,0
Pros: Clean, comfortable rooms. Easy access to elevators to rooms. Staff was very courteous & accommodating.
Excellent
10,0
Pros: I loved everything this hotel had to offer. The only thing I wish it had was an indoor or rooftop pool.
Excellent
8,5
Excellent
10,0
Pros: Hotel was very convenient to everything and very well kept. Room was great and had great view. Very spacious for NYC.
Excellent
9,7
Pros: Flexible with checkout, very helpful staff.
Excellent
10,0
Pros: Staff and room were very professional, Accommodating and welcoming.
Excellent
10,0
Pros: Close to everything but we were in the 30th floor so the sound from below was neglible. Blackout curtains helped as well
Excellent
8,0
Pros: The staff is extremely attentive!
Excellent
8,0
Pros: Great location. large rooms for nyc, comfortable beds, nice view of empire state building and very good breakfast buffet. the staff was very friendly & helpful.
Okay
4,7
Okay
4,0
Pros: the position is great
Good
7,7
Pros: Super location !!!
Good
7,3
Pros: the view, the staff
Good
6,7
Pros: very central and comfortable
Good
7,6
Pros: The Hilton Times Square is one of New York Cities nicest hotels. Location, Cleanliness, Style of the room, all were top notch. I would recommend this hotel to anyone wanting to get the full new york city experience. I will return.
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Cons: $self.cons
Excellent
8,0
Pros: Centrally located making it very easy to walk wherever we wanted to go. I would definitely recommend it to anyone traveling to NYC.
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Cons: $self.cons
Excellent
8,0
Pros: Everyone the Doorman, Belldesk, Reception, Housekeeping & Concierge were All very helpful. See you again when we come to ny!
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Cons: $self.cons
Details
Reviews
Overall 8,4 Excellent
Based on 1 161 reviews
Cleanliness
8,6
Comfort
8,6
Location
9,3
Services
8,2
Staff
8,2
Value for money
7,7
10,0 Excellent
Pros: Stuff very friendly
Cons:
9,4 Excellent
Pros: Location was awesome, and we were upgraded to a deluxe room with sweet views. Definitely worth it.
Cons: Parking was confusion as address given online did not match where to valet park, which was awful because traffic around Time Square is insane sometimes.
6,8 Good
Pros: Location. Room didn't have much of a view. Guess pay extra for that.
Cons: Only option is $26/day breakfast buffet, no complimentary breakfast even continental.
9,7 Excellent
Pros:
Cons: Phones do not work in the hotel. You have to go outside to have service.
10,0 Excellent
Pros: Great location. Nice size room. Friendly staff
Cons: Had to take elevator up to lobby
10,0 Excellent
Pros: Clean, comfortable rooms. Easy access to elevators to rooms. Staff was very courteous & accommodating.
Cons: No problems.
10,0 Excellent
Pros: I loved everything this hotel had to offer. The only thing I wish it had was an indoor or rooftop pool.
Cons: It did not have a pool.
8,5 Excellent
Pros:
Cons: They don't give you any options or choices for early check in.
10,0 Excellent
Pros: Hotel was very convenient to everything and very well kept. Room was great and had great view. Very spacious for NYC.
Cons: No complaints.
9,7 Excellent
Pros: Flexible with checkout, very helpful staff.
Cons: For the price, breakfast and internet should be included.
10,0 Excellent
Pros: Staff and room were very professional, Accommodating and welcoming.
Cons: Everything was fine
10,0 Excellent
Pros: Close to everything but we were in the 30th floor so the sound from below was neglible. Blackout curtains helped as well
Cons:
8,0 Excellent
Pros: The staff is extremely attentive!
Cons: NONe
8,0 Excellent
Pros: Great location. large rooms for nyc, comfortable beds, nice view of empire state building and very good breakfast buffet. the staff was very friendly & helpful.
Cons:
4,7 Okay
Pros:
Cons: Front desk / check-in very unkind and useless employees
4,0 Okay
Pros: the position is great
Cons: its old and dated. the bathrooms are tiny
7,7 Good
Pros: Super location !!!
Cons:
7,3 Good
Pros: the view, the staff
Cons: No bellman to be found when I left, waited > 10 minutes and decided to keep my suitcase with me instead of leaving it at the hotel while running errands before departing to the airport.
6,7 Good
Pros: very central and comfortable
Cons: more tea bags in room please
7,6 Good
Pros: The Hilton Times Square is one of New York Cities nicest hotels. Location, Cleanliness, Style of the room, all were top notch. I would recommend this hotel to anyone wanting to get the full new york city experience. I will return.
8,0 Excellent
Pros: Centrally located making it very easy to walk wherever we wanted to go. I would definitely recommend it to anyone traveling to NYC.
8,0 Excellent
Pros: Everyone the Doorman, Belldesk, Reception, Housekeeping & Concierge were All very helpful. See you again when we come to ny!
Daily Mandatory Urban Destination Charge will be added to the room rate and includes: Premium guest internet access (3 devices); daily $20 beverage credit in Pinnacle Bar; daily $10 food credit in the Coffee Kiosk or lunch/dinner in the Restaurant Above; local and domestic long distance calls. Hilton Times Square is a modern, boutique-style hotel that recently completed a full lobby and guest room transformation in January 2014. Originally built in 2000 and soaring 44 stories above Manhattan, this upscale, full-service landmark hotel is located on famous 42nd Street, between 7th and 8th Avenue, in the heart of Times Square and is steps from Broadway theaters, lively nightlife, New York City's best shopping, Restaurant Row, Madame Tussaud's Wax Museum, Ripley's Believe it or Not, Rockefeller Center, Radio City Music Hall and much more. Boasting a modernistic facade and sweeping vistas of New York City's famous skyline and the Hudson River, the hotel is within walking distance of Jacob Javits Convention Center and all major bus/subway lines. Hilton Times Square offers 478 recently renovated, oversized guest rooms, 330-360 sq. ft; with sleek decor, spectacular panoramic views and high-end amenities including 46-inch flat-screen televisions, laptop-size safes, refrigerators, MP3 players and more. The Zagat-rated Restaurant Above overlooks Times Square and is open for breakfast, lunch and dinner. Additional hotel amenities include Pinnacle Bar, the hotel's chic lobby lounge, plus a 24-hour business center, 24-hour fitness center, room service and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 500 sq. ft. of modern event space conveniently located within the lobby level. Business travelers will love the hotel’s oversized accommodations plus convenient location close to Fortune 500 companies and public transportation. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, Hilton Times Square places you in the center of Times Square excitement. The hotel is 100 percent non-smoking. Valet parking is available. The hotel allows pets under 75 lbs. There is 24-hour security on-site.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
With a stay at Refinery Hotel in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Bryant Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Overall 8,7 Excellent
Based on 37 reviews
Good
7,1
Pros: Check in and out the staff were pleasant.
Comfortable beds.
Excellent
10,0
Pros: The staff was very helpful and very friendly!
Excellent
10,0
Pros: The rooms were clean and very comfortable. The front desk staff was very friendly and helpful.
Excellent
10,0
Excellent
10,0
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Excellent
8,5
Pros: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.
Excellent
9,1
Pros: Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.
Details
Reviews
Overall 8,7 Excellent
Based on 37 reviews
7,1 Good
Pros: Check in and out the staff were pleasant.
Comfortable beds.
Cons: Too focused on being trendy.
Was advertised as a 4-5 star. More like a 3-4 star
No coffee makers in room.
10,0 Excellent
Pros: The staff was very helpful and very friendly!
Cons:
10,0 Excellent
Pros: The rooms were clean and very comfortable. The front desk staff was very friendly and helpful.
Cons:
10,0 Excellent
Pros:
Cons: Everything was perfect
10,0 Excellent
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Cons:
8,5 Excellent
Pros: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.
Cons: Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.
9,1 Excellent
Pros: Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.
Cons:
With a stay at Refinery Hotel in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Bryant Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
The New York EDITION seamlessly blends the contemporary design of Ian Schrager with its historic beginnings in the Flatiron District. Originally constructed in 1909 as the headquarters of Metropolitan Life Insurance Company, the visionary redesign of this landmarked clocktower on Madison Avenue features 5-star boutique accommodations, a tranquil spa, tasteful event spaces, and a Michelin-starred restaurant helmed by Executive Chef Jason Atherton, all encompassed by 360-degree views of the city. From the curated artwork that lines its walls, to the artfully placed throw at the foot of each bed, The New York EDITION evokes the intimacy of a private home that you will want to return to again and again.
Overall 8,4 Excellent
Based on 158 reviews
All reviews
- All reviews
Excellent
9,7
Pros: Room, Lobby Bar, Hotel Staff
Excellent
10,0
Pros: The Edition has become my favorite hotel in NYC. It's modern and clean without being trendy. It's luxury without being pretentious. The service was first class. The rooms were spacious, clean, and quiet. Even at $500-$600 a night it's a value. The restaurants and bars were fantastic. I think being across from Madison Park adds something unique. I highly recommend the Edition.
Details
Reviews
Overall 8,4 Excellent
Based on 158 reviews
Cleanliness
8,9
Comfort
8,7
Location
9,3
Services
8,3
Staff
8,6
Value for money
7,0
9,7 Excellent
Pros: Room, Lobby Bar, Hotel Staff
Cons: Complimentary coffee in lobby bar ends at 8am - too early!
10,0 Excellent
Pros: The Edition has become my favorite hotel in NYC. It's modern and clean without being trendy. It's luxury without being pretentious. The service was first class. The rooms were spacious, clean, and quiet. Even at $500-$600 a night it's a value. The restaurants and bars were fantastic. I think being across from Madison Park adds something unique. I highly recommend the Edition.
Cons: Didn't love the elevator set up.
The New York EDITION seamlessly blends the contemporary design of Ian Schrager with its historic beginnings in the Flatiron District. Originally constructed in 1909 as the headquarters of Metropolitan Life Insurance Company, the visionary redesign of this landmarked clocktower on Madison Avenue features 5-star boutique accommodations, a tranquil spa, tasteful event spaces, and a Michelin-starred restaurant helmed by Executive Chef Jason Atherton, all encompassed by 360-degree views of the city. From the curated artwork that lines its walls, to the artfully placed throw at the foot of each bed, The New York EDITION evokes the intimacy of a private home that you will want to return to again and again.
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Kitchen/kitchenette
Bar/Lounge
Child-friendly
Room service
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at The Marmara Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 8 minutes by foot from Empire State Building. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New York? This hotel has 1375 square feet (128 square meters) of space consisting of conference space and a meeting room.
Overall 8,2 Excellent
Based on 157 reviews
All reviews
- All reviews
Excellent
10,0
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Details
Reviews
Overall 8,2 Excellent
Based on 157 reviews
Cleanliness
8,7
Comfort
8,7
Location
8,6
Services
8,4
Staff
8,4
Value for money
7,3
10,0 Excellent
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Cons: the elevator is always busy and a bit slow.
With a stay at The Marmara Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 8 minutes by foot from Empire State Building. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New York? This hotel has 1375 square feet (128 square meters) of space consisting of conference space and a meeting room.
Pool
Bicycle hire
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Kitchen/kitchenette
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Crowne Plaza Times Square Manhattan, you'll be centrally located in New York, steps from Walter Kerr Theatre and Ambassador Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 12 meeting rooms available for events. A roundtrip airport shuttle is available for a surcharge.
Overall 8,1 Excellent
Based on 5 337 reviews
All reviews
- All reviews
Excellent
10,0
Excellent
10,0
Pros: Service and view
Excellent
9,7
Pros: Large clean rooms.
Good
7,4
Pros: The bed was fairly comfortable
Okay
5,1
Pros: The location
Good
7,4
Pros: Large rooms AMAZING staff. Tons of outlets in room
Good
7,7
Pros: Location it's excellent
Excellent
9,4
Pros: Location and comfort
Okay
5,1
Pros: A central location
Excellent
9,4
Pros: The beds were super comfortable, the location was very convenient.
Excellent
9,4
Pros: Very expensive
Mediocre
3,4
Pros: The location was good. The people we interacted with were nice.
Good
7,0
Pros: Beautiful food, amazing views, brillant location, comfortable bed, spacious rooms,
Good
7,0
Pros: The hotel was central to everything.
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Cons: $self.cons
Good
7,7
Pros: Extremely central location. We upograded to the corner room which was a great size, with plenty of space, something which is hard to get in a Manhatten hotel.
Excellent
8,0
Pros: The location was perfect for us and the accommodations were everything I expect in a hotel. All the comfort and cleanliness of home. I will reserve a room with Crowne each time I visit NY.
Good
6,3
Pros: location
Good
7,7
Pros: The location on Times Square,near everything made a perfect stay.I would recomend it to anyone.The rooms were clean,the personel was very kind and the breakfast was very good.
Good
7,3
Pros: Excellent location, nice room with TS view, great breakfast
Good
7,0
Pros: from our arrival, staff were very efficient and helpful. Rooms suited our needs perfectly and was an ideal base for a family holiday in NYC
Good
7,6
Pros: Every thing that had been promised occured exactly as we expected. We love America and Americans, and from the moment we got off the plane everything was easy, simple and pleasant.
Good
6,8
Pros: Very clean hotel really friendly staff
Details
Reviews
Overall 8,1 Excellent
Based on 5 337 reviews
Cleanliness
8,2
Comfort
8,2
Location
9,5
Services
7,7
Staff
8,0
Value for money
7,1
10,0 Excellent
Pros:
Cons: No breakfast but had a Cafe downstairs we could buy snacks, coffee and dessert. However, it closed early. If it stayed a little later, we would prefer to buy from the Cafe than order room service.
10,0 Excellent
Pros: Service and view
Cons: Price
9,7 Excellent
Pros: Large clean rooms.
Cons:
7,4 Good
Pros: The bed was fairly comfortable
Cons: The hotel could have been updated
5,1 Okay
Pros: The location
Cons: The room was disgusting. There was mold all over the bathroom and what appeared to be blood on the bathroom wall
7,4 Good
Pros: Large rooms AMAZING staff. Tons of outlets in room
Cons: Room was tired and worn. AC unit noisy and ran constantly without much impact on temperature. Wallpaper peeling and old. Just didn't feel like I had spent 200$ a night for the place.
$30 per day "resort fee" really should have been disclosed at booking. Since I wasn't going to use any of the facilities, I basically spent that money of WIFI access.
7,7 Good
Pros: Location it's excellent
Cons: Staff at restaurant was horrible. Un professional rude.
9,4 Excellent
Pros: Location and comfort
Cons: A tad cleaner
5,1 Okay
Pros: A central location
Cons: The hotel was overpriced for the general facilities on offer. Pay 30 dollars for a fridge when I'm paying x hundred a night? Kidding? No real dedicated space for guests to relax. Free wifi was not free as it was within service charge. This pricing policy really took facilities down to equivalent of a 2 star hotel or a B and B! Reception staff had an unhelpful attitude. This was on complete contrast to our stays in Boston and DC. Wholly unimpressed. it was almost like the abrasive attitude of Tines Square had pervaded the customer service.
9,4 Excellent
Pros: The beds were super comfortable, the location was very convenient.
Cons: I didn't realize there was a hidden resort fee. It was disappointing to have to pay an extra $40 per night. The temperature in the shower kept fluctuating from super hot to cold. Sometimes it was just a cold shower.
9,4 Excellent
Pros: Very expensive
Cons: Water pressure in shower not good.
3,4 Mediocre
Pros: The location was good. The people we interacted with were nice.
Cons: While the staff was nice, they didn't do a darn thing. A smile and a kind word does not make a bed. I know this because one day we came back to a room that hadn't been serviced, reasons still unclear. We became quite close to Terrance, the front desk agent at night. Pleasant as can be, but it took 3 calls to get some towels delivered. We asked for tissues, and no joke- were handed a wad of tissues. Guess the boxes are for special people? Shampoo is also held in the vault.
The fan in the bathroom didn't work so everything just steamed up. The shower was broken and given it's a wall of glass, it's a serious safety hazard. It also meant the water just poured out of the shower and puddled on the floor. A real problem when you can't get an extra towel. The wallpaper is peeling up and there was mold, likely do to the broken vent. The window in the room was broken. We figured it was safe with our son cause it really wouldn't open, but it also didn't quite close. The black out curtains were the dirtiest thing I've ever seen and had large (obvious) rips in them.
Oh, and to top it all off they did maintenance on the plumbing and shut off the hot water. Guess how I found that out? Nope, not through a phone call or a note slipped under the door. But only once I was in the shower and the water just wouldn't get hot.
I paid over $300 a night for this. I will literally never return to this location, nor will I stay in another Crown Plaza.
7,0 Good
Pros: Beautiful food, amazing views, brillant location, comfortable bed, spacious rooms,
Cons: The breakfast buffet was limited and could be improved with hot food. The shower could not always hold a constant temperature.
7,0 Good
Pros: The hotel was central to everything.
7,7 Good
Pros: Extremely central location. We upograded to the corner room which was a great size, with plenty of space, something which is hard to get in a Manhatten hotel.
Cons: The cost of the wifi access was ridiculously expensive. $15 a day per device, so if you use a computer, n iphone and an Ipad that would be $45 a day which is crazy. Instead we just went around the corner to Starbucks who give free access, the hotel are definately pricing themselves out of the market on this one,
8,0 Excellent
Pros: The location was perfect for us and the accommodations were everything I expect in a hotel. All the comfort and cleanliness of home. I will reserve a room with Crowne each time I visit NY.
Cons: none
6,3 Good
Pros: location
Cons:
7,7 Good
Pros: The location on Times Square,near everything made a perfect stay.I would recomend it to anyone.The rooms were clean,the personel was very kind and the breakfast was very good.
Cons:
7,3 Good
Pros: Excellent location, nice room with TS view, great breakfast
Cons:
7,0 Good
Pros: from our arrival, staff were very efficient and helpful. Rooms suited our needs perfectly and was an ideal base for a family holiday in NYC
Cons: na
7,6 Good
Pros: Every thing that had been promised occured exactly as we expected. We love America and Americans, and from the moment we got off the plane everything was easy, simple and pleasant.
Cons: We do not tip in Australia and as a result we find it inconvenient to continually pay for services such as carrying bags when it is really something I prefer to do myself. It is a different way of doing things, and of course we travel to places to experience just such differences, but it different from what we expect. We would expect an employer to pay their employer a just wage that does not need to be augmented. I would prefer to just pay more for everything and not tip.
6,8 Good
Pros: Very clean hotel really friendly staff
Cons: The tax we had to pay checking out was apalling it was over 300 euro on top of the price of our stay
With a stay at Crowne Plaza Times Square Manhattan, you'll be centrally located in New York, steps from Walter Kerr Theatre and Ambassador Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 12 meeting rooms available for events. A roundtrip airport shuttle is available for a surcharge.
Pool
Tennis
Bicycle hire
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 8,1 Excellent
Based on 3 213 reviews
All reviews
- All reviews
Excellent
8,5
Pros: Location and building
Excellent
10,0
Pros: Shower was awesome
Mediocre
2,0
Good
7,7
Pros: Room was generally ok if you are single traveler but too small for two. Generally good vibe. Some staff really nice -- some seemed overworked.
Good
7,4
Pros: Really liked the reclining bed, very comfortable and made extra space in small room when not in use. Lots of plugs for electronics. Included most amenities. Great view.
Excellent
10,0
Pros: Atmosphere, sheek, location, cost
Excellent
8,0
Pros: The bed was comfy the location was great.
Excellent
9,4
Pros: Loved that it was so conveniently located to downtown and near trains. Staff is always available to help you with anything you need. They were friendly and went out of their way to help me when I had an issue with a lost bag at the airport. Really cute bedrooms, loved the extendable bed. Loved the beautiful view of downtown!
Excellent
8,0
Excellent
10,0
Pros: Service. View
Good
6,0
Pros: Comfy bed.
Excellent
9,7
Pros: I didn’t like the room they put me in so they upgraded me to a nicer room right away.
Details
Reviews
Overall 8,1 Excellent
Based on 3 213 reviews
Cleanliness
8,3
Comfort
8,1
Location
8,8
Services
7,9
Staff
8,1
Value for money
7,4
8,5 Excellent
Pros: Location and building
Cons: Price, service
10,0 Excellent
Pros: Shower was awesome
Cons:
2,0 Mediocre
Pros:
Cons: Service and plus Before reserving On the actual website the picture was much nicer bigger room and the whole set up was beautiful until we checked in on the whole place was very small and I wasn’t happy at all.
7,7 Good
Pros: Room was generally ok if you are single traveler but too small for two. Generally good vibe. Some staff really nice -- some seemed overworked.
Cons: This is a strange hotel to try and rate. The rooms are like rooms on a boat. Small and practical. The gym was a little small for a hotel with this many guests. The location is just so so (pretty far West). But, it was quite a reasonable value.
7,4 Good
Pros: Really liked the reclining bed, very comfortable and made extra space in small room when not in use. Lots of plugs for electronics. Included most amenities. Great view.
Cons: In room safe didn't work. TV didn't work. Self check in wasn't able to generate a key card. Lighting in hallways and room is harsh and unpleasant.
10,0 Excellent
Pros: Atmosphere, sheek, location, cost
Cons: More affordable food offered at hotel
8,0 Excellent
Pros: The bed was comfy the location was great.
Cons: The hotel is fairly new yet signs of deterioration are evident. Scuffs on wall carpet stains in the hall ways. The room was clean for the most part with a few places in the room needing a wipe down. All in all the place was good for resting and venturing through NYC.
9,4 Excellent
Pros: Loved that it was so conveniently located to downtown and near trains. Staff is always available to help you with anything you need. They were friendly and went out of their way to help me when I had an issue with a lost bag at the airport. Really cute bedrooms, loved the extendable bed. Loved the beautiful view of downtown!
Cons: If you travel with a partner you should be very comfortable going to bathroom with them because the bathroom we had was essentially all glass with a thin curtain and sliding glass door separating us. Not really private, but again, if you're very close with your partner, no big deal.
8,0 Excellent
Pros:
Cons: The room size could have been bigger
10,0 Excellent
Pros: Service. View
Cons: The lobster roll from the terrace. Way over priced for a sandwich full of mayonnaise and no lobster.
6,0 Good
Pros: Comfy bed.
Cons: Comforter (if you can even call it that) was more like a bed sheet. Upon showering, the whole room becomes like a sauna; probably due to the fact the bed is pretty much in the same room as the shower.
9,7 Excellent
Pros: I didn’t like the room they put me in so they upgraded me to a nicer room right away.
Cons: The wi-fi was slow.
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Bicycle hire
Fitness centre
Restaurant
Bar/Lounge
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
InterContinental - New York Times Square is centrally located in New York, a 3-minute walk from Times Square and 13 minutes by foot from Radio City Music Hall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8,1 Excellent
Based on 2 051 reviews
All reviews
- All reviews
Excellent
8,0
Pros: Clean room, comfortable bed, nice walk in shower (no tub). Subway entrance right outside.
Excellent
10,0
Pros: Bed
Good
7,4
Pros: Great room, great view
Excellent
8,8
Pros: The bed was super comfortable
Okay
5,7
Pros: If you want to be in the middle of it all at Time Square stay here.
Excellent
10,0
Pros: Loved the location, quietness, cleanliness and courteous staff
Excellent
10,0
Pros: Great location, if you can tolerate Times Square. Stayed in a king corner room on the 16th floor. Wife and I loved the bed, the view, and the bathroom. Subway doesn't get any closer, entrance is immediately outside lobby door. Gym was spacious, if you need that. Didn't try the bar/restaurant, just too many other choices in Manhattan. For that matter, nice bathroom and comfy bed is all we needed, as we weren't looking to waste time sitting in the hotel.
Excellent
8,0
Okay
4,5
Pros: Nice hotel friendly people
Excellent
10,0
Good
7,1
Pros: for the buffet breakfast they write down 18% tip???
Excellent
9,6
Pros: Rooms were clean, beds very comfortable, maid service timely, toiletries excellent, service excellent, fitness room spacious, and outstanding location - one block from Times Square, next door to subway stop to SoHo and 2 block from subway going uptown, near great restaurants a block away, and a block or two from most of the major theaters . We have now stayed here three times in the past 4 years - not willing to risk staying somewhere else
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Details
Reviews
Overall 8,1 Excellent
Based on 2 051 reviews
Cleanliness
8,3
Comfort
8,3
Location
9,2
Services
7,9
Staff
7,8
Value for money
7,1
8,0 Excellent
Pros: Clean room, comfortable bed, nice walk in shower (no tub). Subway entrance right outside.
Cons: WiFi wasn't free unless you sign up to rewards club.
10,0 Excellent
Pros: Bed
Cons: Bell hop was not around when I needed to get my luggage from storage
7,4 Good
Pros: Great room, great view
Cons: Pay for wi-fi in the room; shower had no separation in bathroom (lip or tub around bottom - shower water got everywhere. Could not find free coffee in room or a free bottled water. For $400, I would have expected more amenities.
Elevator keys did not work for several people, including me, to get to your floor. We rode up and down the elevator several times in less than 24 hours. Many others had the same problem. Big waste of time.
8,8 Excellent
Pros: The bed was super comfortable
Cons: The front desk could have been friendlier
5,7 Okay
Pros: If you want to be in the middle of it all at Time Square stay here.
Cons: Everything from the quality of room service, attention to detail and cleanliness, broken wifi, and price tag was incredibly underwhelming for a 4+ star hotel. The Hilton a few blocks away is a better value and so is the Westin across the street. This hotel felt stuff, old and dated.
10,0 Excellent
Pros: Loved the location, quietness, cleanliness and courteous staff
Cons: Paying for wifi
10,0 Excellent
Pros: Great location, if you can tolerate Times Square. Stayed in a king corner room on the 16th floor. Wife and I loved the bed, the view, and the bathroom. Subway doesn't get any closer, entrance is immediately outside lobby door. Gym was spacious, if you need that. Didn't try the bar/restaurant, just too many other choices in Manhattan. For that matter, nice bathroom and comfy bed is all we needed, as we weren't looking to waste time sitting in the hotel.
Cons: Again, location is great as long as you want to be very close to Times Square and all that comes with it. Noise of the city is audible on the 16th floor, but wasn't a problem for either of us sleeping through it. Wifi has a fee, but you can avoid it if you sign up for IHC membership.
8,0 Excellent
Pros:
Cons: Can't say anything bad about this booking.
4,5 Okay
Pros: Nice hotel friendly people
Cons: The parking people they are affiliated with are ripoff scam artists! DO NOT PARK THERE
10,0 Excellent
Pros:
Cons: Front desk staffs
7,1 Good
Pros: for the buffet breakfast they write down 18% tip???
Cons:
9,6 Excellent
Pros: Rooms were clean, beds very comfortable, maid service timely, toiletries excellent, service excellent, fitness room spacious, and outstanding location - one block from Times Square, next door to subway stop to SoHo and 2 block from subway going uptown, near great restaurants a block away, and a block or two from most of the major theaters . We have now stayed here three times in the past 4 years - not willing to risk staying somewhere else
Cons: Nothing not to like, except it can be pricey depending on the day of the week you stay ($300-$400/night), but it is worth it.
InterContinental - New York Times Square is centrally located in New York, a 3-minute walk from Times Square and 13 minutes by foot from Radio City Music Hall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at OYO Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 7,3 Good
Based on 1 757 reviews
All reviews
- All reviews
Okay
5,7
Pros: We loved the location, it is literally two blocks from times square and many broadway shows.
Okay
4,5
Pros: Great location
Excellent
10,0
Pros: The staff was so friendly, they boarded our bags since we got there early. So clean, perfect location
Okay
4,0
Pros: Nothing
Good
6,2
Pros: Location
Mediocre
2,0
Pros: Nothing.
Excellent
8,2
Good
6,0
Pros: It’s literally in the heart of Times Square!
Good
7,1
Pros: Friendly staff.
Mediocre
3,1
Pros: the gentleman who takes the bags is the only attentive and helpful
Mediocre
3,1
Pros: Nothing
Excellent
8,2
Pros: The location can't be beat, a half block off Times Square. We were in town for a concert at Madison Square Garden which was an easy walk from the Hotel. The rooms were modern and unique. I could have easily spent twice as much to stay at one of the brand name hotels nearby but I'm so glad I didn't.
Okay
5,3
Pros: The Location
Good
7,0
Pros: The location was fantastic, So close to everything.
Mediocre
3,3
Pros: Early check in and late check out.
Good
7,0
Pros: The hotel was in a great location near Times Square, very clean and good quality, the concierge was helpful and the staff friendly.
Good
6,7
Pros: The location was great...and my 2 year old daughter loved the fish tank in the lobby. The staff was very professional, friendly and helpful.
Good
7,0
Pros: Great location, parking garage next door, nice design/decor. A hip contemporary boutique hotel.
Good
6,3
Pros: Great location, staff was welcoming, and access to nearby attractions was second to none.
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Cons: $self.cons
Mediocre
3,7
Pros: that it is very close to Times Square
Good
7,6
Pros: Fabulous location. Great facilities and friendly staff.
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Cons: $self.cons
Good
6,4
Pros: Great Location, reasonably quiet, mid level hotel which we would recomend to any visitor to New York. Almost right on Times Square but removed enough to be quieter, close to theatres and transport. Resturant meals good and fairly priced.
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Cons: $self.cons
Details
Reviews
Overall 7,3 Good
Based on 1 757 reviews
Cleanliness
7,5
Comfort
6,8
Location
9,3
Services
6,5
Staff
8,0
Value for money
6,6
5,7 Okay
Pros: We loved the location, it is literally two blocks from times square and many broadway shows.
Cons: The room was tiny, like barely could walk around the bed tiny. We also paid alot of money for the room that was that small. We also had a view of a roof with hoses all over the place and in disarray. Also the building next door is undergoing construction which we were never warned of until we got there and I am a light sleeper, I was up until midnight and later with the jackhammer going off. I told the girl that I was a light sleeper at check in and she shrugged saying the room we had was as far away from the noise as possible but we were on the second floor on the same side as the construction. Check out also took forever and we were the only ones in the lobby at 5:45 am.
4,5 Okay
Pros: Great location
Cons: Tiny, tiny, tiny box rooms. Hardly enough room to swing an arm, let alone a cat!
10,0 Excellent
Pros: The staff was so friendly, they boarded our bags since we got there early. So clean, perfect location
Cons:
4,0 Okay
Pros: Nothing
Cons: Everything
Except location
6,2 Good
Pros: Location
Cons: Bar staff was not prepared
2,0 Mediocre
Pros: Nothing.
Cons: There was a night club below us that went on until 5am loudly in the morning. They did comp my night thankfully. Horrible experience.
8,2 Excellent
Pros:
Cons: The elivator is very tight and slow
6,0 Good
Pros: It’s literally in the heart of Times Square!
Cons: Very slow service is all aspects. Poor room service, the restroom water ran slow! Besides be a very small room, the overall experience was okay. I would not recommend.
7,1 Good
Pros: Friendly staff.
Cons: The room was so small.
3,1 Mediocre
Pros: the gentleman who takes the bags is the only attentive and helpful
Cons: the beds are terrible ... watery and damaged the back, also that in 3 nights never changed linens; On the par of the hotel there is construction and at 7am you can not sleep because the hotel its walls are extremely thin ... EVERYONE HEAR! The lift is only for two people! the employees see you need to occupy the elevator and they never say ok take it ... EVER!
3,1 Mediocre
Pros: Nothing
Cons:
they made me a fee of $ 100 and never returned to me my card
8,2 Excellent
Pros: The location can't be beat, a half block off Times Square. We were in town for a concert at Madison Square Garden which was an easy walk from the Hotel. The rooms were modern and unique. I could have easily spent twice as much to stay at one of the brand name hotels nearby but I'm so glad I didn't.
Cons: The construction next door created some traffic issues which meant a lot of noise. But we were so exhausted from walking around that we didn't have any trouble falling asleep. The construction itself didn't bother us.
5,3 Okay
Pros: The Location
Cons: No warm water at most times, not too clean bathroom.
7,0 Good
Pros: The location was fantastic, So close to everything.
Cons: Noisey at night and very early in morning.
3,3 Mediocre
Pros: Early check in and late check out.
Cons: Their website doesn't feature the minuscule room size. It is impossible for two people to move around at the same time in their standard queen size room. The bar downstairs is super noise during the weekend, blasting music until 5am. The door slamming/poor planing on their part as far as architecturing the minuscule room was terrible. Drunks on the floor. No receptionist during late hours. The shower was cold. Elevators move at a turtle pace. Concierge service is non existent, they are worried about commissions apparently, terrible recommendations. Bring a backpack if you want to stay there, that is all you can fit in a standard room. Ridiculous hotel concept and cheesy decor.
7,0 Good
Pros: The hotel was in a great location near Times Square, very clean and good quality, the concierge was helpful and the staff friendly.
Cons: The hotel restaurant was disappointing, poorly staffed and expensive. We did not stay and eat as there are so many nearby restaurants.
6,7 Good
Pros: The location was great...and my 2 year old daughter loved the fish tank in the lobby. The staff was very professional, friendly and helpful.
Cons: Our room (#202) was directly above the restaurant/bar - which played loud dance music until 3am. This was very disruptive and uncomfortable. We should not have been given this room.
7,0 Good
Pros: Great location, parking garage next door, nice design/decor. A hip contemporary boutique hotel.
Cons: The room was small but was very clean and comfortable and had all the amenities that are needed.
6,3 Good
Pros: Great location, staff was welcoming, and access to nearby attractions was second to none.
3,7 Mediocre
Pros: that it is very close to Times Square
Cons: staff was not friendly or welcoming, elevators were too slow and too small, room was terribly small, safety box did not work, we were not offered to take our bags to room, when leaving the bill was extremely expensive and the room really was not a large king size as I had purchased it.. you could hear the other guests at night, and the valet that got us the taxi cab got a tip from us and told us we would have to pay close to $50 when in fact it was only $25
7,6 Good
Pros: Fabulous location. Great facilities and friendly staff.
6,4 Good
Pros: Great Location, reasonably quiet, mid level hotel which we would recomend to any visitor to New York. Almost right on Times Square but removed enough to be quieter, close to theatres and transport. Resturant meals good and fairly priced.
With a stay at OYO Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Pets allowed on request. Charges may apply.
Restaurant
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
A stay at Paramount Times Square places you in the heart of New York, steps from Times Square and Richard Rodgers Theatre. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Overall 6,5 Good
Based on 141 reviews
Excellent
10,0
Pros: Perfect location, near all the shows and good restaurants
Good
6,0
Pros: The location of the hotel was great, a two minute walk to times square.
Excellent
8,2
Pros: Location
Good
7,7
Good
6,8
Pros: Location to theaters, train, shopping is excellent
Excellent
8,0
Pros: The hotel is accessible to most everything and conveniently located.
Excellent
8,2
Mediocre
2,5
Pros: The lobby is very stylish, so it looked promising upon arrival. As soon as I enters the room, the illusion ended
Mediocre
3,4
Pros: The location and the lobby
Excellent
8,8
Pros: Great value, very convenient location to Times Square
Okay
4,2
Pros: Apart from the lobby, the hotel is a dump.
Excellent
8,2
Pros: Location perfect, bed and leenen verry confortable.
Okay
5,7
Pros: Location.Cleanliness.Restaurant.Concierge
Mediocre
2,0
Pros: near the theathers and shopping area
Good
6,7
Pros: The location was perfect. Staff were always available, pleasant and helpful. No need to visit reception to check out, bill slipped through door or last night of stay.
Okay
4,7
Pros: The location was very close to the show that we were attending.
Okay
5,7
Pros: Atmosphere was great! Service wasn't the best.
Mediocre
3,5
Pros: Convenience of location to Times Square
Mediocre
3,6
Pros: I did not like the room. That was the only place I saw of the hotel.
Good
7,2
Pros: Lobby very open and friendly, Resturant very convenient in lobby. Service very nice.
Okay
4,0
Pros: Location was relatively convenient. Staff is solid.
Good
6,0
Pros: rested
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Cons: $self.cons
Details
Reviews
Overall 6,5 Good
Based on 141 reviews
10,0 Excellent
Pros: Perfect location, near all the shows and good restaurants
Cons:
6,0 Good
Pros: The location of the hotel was great, a two minute walk to times square.
Cons: For a four star hotel, I would have expected at least a coffee machine in the room. I booked a king bed room, the door didn't work to get inside the room, so they said they didn't have any others available and had to downgrade me to a queen room. In the new room, the heater was soo loud, and sounded like there was some rodent trying to get inside. I called them to get them to either fix it or change my room again. someone came and said they fixed it, but it was exactly the same. was there for 3 nights and had horrible sleeps cause of the loud noise. Seeing as the room was small as well, the only real place to sit was on the bed, so the mattress was droopy in the one spot where you sit making it uncomfortable.
8,2 Excellent
Pros: Location
Cons: No restaurant in the hotel
7,7 Good
Pros:
Cons: Carpets were very old and did not look very clean...many stains on them. Bathroom was very small but nice.
6,8 Good
Pros: Location to theaters, train, shopping is excellent
Cons: Shower had mold and broken tile-didn’t use it
8,0 Excellent
Pros: The hotel is accessible to most everything and conveniently located.
Cons: The bathroom needed a place to rest your bathroom utilities. The sink didn't have any counter space.
8,2 Excellent
Pros:
Cons: We waited 30 minutes to check in. Very frustrating after a long day. Then when we were leaving we waited 15 minutes to check out. They need to figure this process out better.
2,5 Mediocre
Pros: The lobby is very stylish, so it looked promising upon arrival. As soon as I enters the room, the illusion ended
Cons: Couldn’t sleep because of the noise. No noise canceling windows, no dark shades. Very filthy. Dirty windows, dirty desk. Stains on carpet and furniture. Impossible to relax in this room
3,4 Mediocre
Pros: The location and the lobby
Cons: The dirtiest, most disgusting room I’ve ever been in. Rust, broken objects, outlets did not work and I found other people’s wads of hair.
8,8 Excellent
Pros: Great value, very convenient location to Times Square
Cons: Very small rooms
4,2 Okay
Pros: Apart from the lobby, the hotel is a dump.
Cons: The rooms are worn down, tiny, and antiquated. There is also a hidden facilities charge that doesn’t make the place a good value.
8,2 Excellent
Pros: Location perfect, bed and leenen verry confortable.
Cons: Old, moisture in the bath, carpet every where
5,7 Okay
Pros: Location.Cleanliness.Restaurant.Concierge
Cons: staff of recepcion.
2,0 Mediocre
Pros: near the theathers and shopping area
Cons: rooms and bath are too small. The rooms dont have closets
6,7 Good
Pros: The location was perfect. Staff were always available, pleasant and helpful. No need to visit reception to check out, bill slipped through door or last night of stay.
Cons: Bed was small. Air conditioning unit was very noisy when starting. Some noise from street outside.
4,7 Okay
Pros: The location was very close to the show that we were attending.
Cons: The rooms were extremely small for 2 people with 2 twins room. There was no closet space to hang our clothes.
5,7 Okay
Pros: Atmosphere was great! Service wasn't the best.
Cons:
3,5 Mediocre
Pros: Convenience of location to Times Square
Cons: The fact that there were no ice buckets available in the rooms, the toilets are very noisy, and that I was charged a gratuity on my account without being forewarned for the complimentary breakfast. The front desk has no way of knowing whether I left a tip or not because they didn't bother to contact me and ask before charging my room
3,6 Mediocre
Pros: I did not like the room. That was the only place I saw of the hotel.
Cons: the room. I did not like it at all. It was too small for the price. The bed was almost at the floor. The bathroom was too small. THe toilet was sideways...Not accesible for use. The spacing and distribution of furniture was terrible. The Tv set was small... NO space at all for the price..
7,2 Good
Pros: Lobby very open and friendly, Resturant very convenient in lobby. Service very nice.
Cons: No
4,0 Okay
Pros: Location was relatively convenient. Staff is solid.
Cons: Rooms are small and fairly poorly equipped. Bathrooms are extremely small (legs out the door small).
6,0 Good
Pros: rested
A stay at Paramount Times Square places you in the heart of New York, steps from Times Square and Richard Rodgers Theatre. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Pets allowed on request. Charges may apply.
Fitness centre
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 6,3 Good
Based on 1 083 reviews
Good
6,0
Pros: Concierge- very helpful and friendly
Excellent
9,7
Pros: Location and the food and bar area
Good
6,5
Pros: Location was great. Just a few steps away from everything. The discounted parking for self parking option was goo deal compared to other nearby options . Lot of eating options nearby
Excellent
10,0
Pros: great location, clean room lots of restaurants around.
Good
6,8
Pros: The hotel was cool, nicely decorated, and the maid service was excellent.
Excellent
8,5
Pros: The hotel is in a fabulous location in the middle of the theater district. Once you step into the hotel the city smell is gone and replaced by a blast of fragrance. The lobby is wide and decorated nicely. The elevator system is very efficient with elevators going to certain floors. The room was comfortable enough for the 3 of us.
Okay
4,8
Pros: location
Okay
5,1
Pros: Location and hip spot
Good
6,2
Pros: The furniture and the look of the room was nice; very modern. Also seemed very clean. Priced reasonably.
Excellent
9,7
Pros: Friendly, helpful staff, clean room, wonderful Theater location
Good
6,8
Excellent
8,0
Pros: nice lobby
Okay
5,4
Pros: great location and good security. hotel was being closed down for renovation. think it will be fantastic when completed.we have stayed here before and that is why we chose it again.
Okay
5,6
Pros: the security was excellent; staff at check-in desk were very friendly; so close to subway station
Good
7,6
Pros: Convenient to Times Square and the Subway, security personnel and elevator security, fitness room, breakfast menu, and courteous staff.
Good
6,0
Pros: Location was excellent. Rooms were clean and well maintained.
Good
7,0
Pros: The staff were very helpful and nice and location was excellant.
Okay
5,6
Pros: location
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Excellent
8,0
Pros: everything about hotel was great especially the location.
Okay
5,6
Pros: the location was brilliant, right on broadway and a stones throw to Times Square
Good
6,4
Pros: everything
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Cons: $self.cons
Okay
4,0
Pros: Very clean room and comfortable bed.
Details
Reviews
Overall 6,3 Good
Based on 1 083 reviews
6,0 Good
Pros: Concierge- very helpful and friendly
Cons: Front desk staff - apart from one individual, staff were like zombies going through only the essentials. To be fair this may be a volume issue as the front desk is very busy and the staff have to manage languages from all over the world, which I will admit is no easy job. This creates delays in the check in process creating impatient (and rude customers). I will say they did handle the whining of people checking in with professionalism.
Suggested solution - investigate peak period scheduling for front desk, specifically selecting staff with multiple languages
9,7 Excellent
Pros: Location and the food and bar area
Cons:
6,5 Good
Pros: Location was great. Just a few steps away from everything. The discounted parking for self parking option was goo deal compared to other nearby options . Lot of eating options nearby
Cons: Tiny Rooms and small beds.. The rooms and walk way looks dull (may be because of their low lighting theme) .
10,0 Excellent
Pros: great location, clean room lots of restaurants around.
Cons:
6,8 Good
Pros: The hotel was cool, nicely decorated, and the maid service was excellent.
Cons: It was my fault for making the reservation under my name, but we realized this the day before. I called and they added my husband name, no problem. Well when my husband arrived they told him I had to be there ( I was flying in later that night), so I call and they say his name is in the reservation and they don’t know why he can’t check in. I ask to speak to the front desk. 3 HOURS and multiple calls and multiple run arounds, still not talking to to the front desk; a person at the call center tells me he checked already! I talk to my husband who nis sitting on a bench inside with my two daughters sleeping in his lap. I tell him to try and check in, they check him in. A breakdown in communication led to a rough start.
8,5 Excellent
Pros: The hotel is in a fabulous location in the middle of the theater district. Once you step into the hotel the city smell is gone and replaced by a blast of fragrance. The lobby is wide and decorated nicely. The elevator system is very efficient with elevators going to certain floors. The room was comfortable enough for the 3 of us.
Cons: They never have enough people working at the desk. There are always lines throughout the day. A desk for questions would be helpful. For a hotel with 1,331 rooms they need more than 2-3 people assisting guests.
4,8 Okay
Pros: location
Cons: cable down grade sucks
5,1 Okay
Pros: Location and hip spot
Cons: The room was horrible and so loud. You can hear the elevators all day and night.
6,2 Good
Pros: The furniture and the look of the room was nice; very modern. Also seemed very clean. Priced reasonably.
Cons: Check in took quite a while and when we got to the counter the employee said she was upgrading us but I don't believe that was the case because the room was very small. One very simple thing was that there was no full length mirror which does not help when I'm getting ready for my boyfriend's birthday dinner.
9,7 Excellent
Pros: Friendly, helpful staff, clean room, wonderful Theater location
Cons:
6,8 Good
Pros:
Cons: Location is great hotel is ok.
8,0 Excellent
Pros: nice lobby
Cons: check-in took WAY too long.
wallpaper in room was tacky
5,4 Okay
Pros: great location and good security. hotel was being closed down for renovation. think it will be fantastic when completed.we have stayed here before and that is why we chose it again.
Cons: a bit run down due to closing down.
5,6 Okay
Pros: the security was excellent; staff at check-in desk were very friendly; so close to subway station
Cons: need to have a small restaurant in hotel
7,6 Good
Pros: Convenient to Times Square and the Subway, security personnel and elevator security, fitness room, breakfast menu, and courteous staff.
Cons: room was small, not enough dresser space for a four night stay.
6,0 Good
Pros: Location was excellent. Rooms were clean and well maintained.
Cons:
7,0 Good
Pros: The staff were very helpful and nice and location was excellant.
Cons: Our room was a little noisy due to a generator outside the window and a little small
5,6 Okay
Pros: location
8,0 Excellent
Pros: everything about hotel was great especially the location.
Cons: there was nothing that i did not like about this hotel
5,6 Okay
Pros: the location was brilliant, right on broadway and a stones throw to Times Square
Cons: hotel needs a paint & update refurbishment but other than that the hotel was great for location, & the hotel room was clean, & towels changed every day
6,4 Good
Pros: everything
4,0 Okay
Pros: Very clean room and comfortable bed.
Cons: No ability to boil your own water for tea and coffee! Shower was not very good and the sink tap was constantly dripping.
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Fitness centre
Restaurant
Bar/Lounge
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Hotel Pennsylvania is centrally located in New York, a 4-minute walk from Madison Square Garden and 5 minutes by foot from Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 5,8 Okay
Based on 29 005 reviews
All reviews
- All reviews
Mediocre
2,0
Okay
4,8
Pros: They did switch my room when the first was disgusting. The manager at the desk was very nice.
Just pay the extra money and take a renovated room. The renovated room was a typical nyc hotel where I felt safe and comfortable.
Excellent
10,0
Okay
4,8
Pros: The location
Good
6,2
Pros: I got stuck in NY when my flight was cancelled, and Hotel Pennsylvania had a room. The location is excellent - right across from Penn Station, so it was easy to catch my train the next morning.
Mediocre
3,1
Pros: The fact that i brought medical grade cleaning products with me.
Excellent
10,0
Pros: Evethings
Good
6,0
Pros: Only the place of the hotel was amazing
Mediocre
3,7
Pros: The location is the only thing that can be rescued from this hotel. Crossing the street is the Pennsylvania station and there are several subway stations within a couple of blocks.
Okay
4,0
Pros: Location
Mediocre
2,8
Pros: Nothing
Excellent
10,0
Pros: yes
Okay
5,7
Pros: Location and convenience excellent.
Mediocre
2,7
Pros: Very disapointined with facilities and value for money
Okay
4,0
Pros: Location
Mediocre
3,7
Pros: Nothing at all, I will never come back
Mediocre
3,7
Pros: Location was good, not a superior room. Hotel offered a 30% dicount we paid over $200 a night not happy about paying the higher price. Told that I could not get the discount as I had booked through Booking.com Do they have any superior rooms as booked?
Good
6,0
Pros: Central location
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Okay
4,0
Pros: how central it was
Okay
4,4
Pros: location excellent
Okay
4,4
Pros: good service
Okay
4,4
Pros: it is at the center of the city
Details
Reviews
Overall 5,8 Okay
Based on 29 005 reviews
Cleanliness
5,3
Comfort
5,3
Location
8,7
Services
4,9
Staff
5,9
Value for money
5,4
2,0 Mediocre
Pros:
Cons: You should take this hotel off of your site — it is a disgrace.
4,8 Okay
Pros: They did switch my room when the first was disgusting. The manager at the desk was very nice.
Just pay the extra money and take a renovated room. The renovated room was a typical nyc hotel where I felt safe and comfortable.
Cons: I originally did not choose to stay in a renovated room,thinking that it was only for a night and I’d really only be sleeping in the room. But the “classic” room I was given was beyond disgusting and unsanitary- stained sheets, old carpet, the window was left open and held up by the drain stopper from the bathroom sink. There was no shower curtain and when I asked the attendant in the hall for one she handed it to me and had me put it up. Debris and mold could be seen in the a/c vent. There were unknown marks on the carpet.
The valet insisted on a tip before taking my car. The bell captain was rude.
10,0 Excellent
Pros:
Cons: Nice
4,8 Okay
Pros: The location
Cons: The hotel was very dated. Paint peeling off.
6,2 Good
Pros: I got stuck in NY when my flight was cancelled, and Hotel Pennsylvania had a room. The location is excellent - right across from Penn Station, so it was easy to catch my train the next morning.
Cons: The entire hotel is quite dated, and there were very few amenities in the room (no hair dryer or robe, just shampoo and soap). Check-in took 45+ minutes even at 11 pm.
3,1 Mediocre
Pros: The fact that i brought medical grade cleaning products with me.
Cons: Less bed bugs would be nice, less flies flying around, maybe vacuum once in a while. The place smelled like a corpse died in there. Black mold in the showers, and hardly any AC. Called 3 times no one came to fix. I tried to get a refund from PRICELINE.com which is another horrible site, charged and 85 fee for a 65 dollar room, and gave no refund for the appalling conditions we had to stay in. I will never use priceline again
10,0 Excellent
Pros: Evethings
Cons:
6,0 Good
Pros: Only the place of the hotel was amazing
Cons: The breakfast and service need more improvenent
3,7 Mediocre
Pros: The location is the only thing that can be rescued from this hotel. Crossing the street is the Pennsylvania station and there are several subway stations within a couple of blocks.
Cons: Cleaning. the carpet showed that it was several years old without being washed. In the shower, the bathroom tiles were dirty with mold, you could tell he had a long time without being thoroughly washed. On the false right, there was a hole covered with a rag or something that looked like a sock. The beds creaked a lot. I cannot understand a hotel with such demand has rooms that not a one-star hotel has.
4,0 Okay
Pros: Location
Cons: Cleanliness, staff, getting car out of valet and they lost the ticket twice, long line for checkin, breakfast was less than continental, room had mold and rust everywhere, wallpaper peeling off walls, carpet had tons of stains, smelled like smoke in the non smoking room...etc...
2,8 Mediocre
Pros: Nothing
Cons: 1. They charged us $68 in fees because we reserved through third party
2. Lamp was broken
3. Mold on curtains
4. Paint peeling off walls
5. Phone did not work
6. No towels
7. No pillow cases nor bed quilt/cover
8. Ceiling had paper stuck to it
9. Windows were filthy.
I have pictures of each of theses. I have used kayak before and stayed at the Penn. I was greatly disappointed. Staff were non responsive, we finally got towels, pillow covers and a new lamp, after we got a supervisor involved.
10,0 Excellent
Pros: yes
Cons: yes
5,7 Okay
Pros: Location and convenience excellent.
Cons: Rooms very average and generally inadequate space in them.
2,7 Mediocre
Pros: Very disapointined with facilities and value for money
Cons:
4,0 Okay
Pros: Location
Cons: Washer leaked. Never fixed, rubbish can was placed by hotel staff to collect water leak. A third world hospitality handling.
3,7 Mediocre
Pros: Nothing at all, I will never come back
Cons: Rooms smelling bad,unacceptable breakfast, big delay for check in,
3,7 Mediocre
Pros: Location was good, not a superior room. Hotel offered a 30% dicount we paid over $200 a night not happy about paying the higher price. Told that I could not get the discount as I had booked through Booking.com Do they have any superior rooms as booked?
Cons: Very poor quality of rooms offered. From some of the reviews I expected better.
6,0 Good
Pros: Central location
4,0 Okay
Pros: how central it was
Cons: staff seemed to be giving out to people a lot on the day I was there. The staff were efficient but not the friendliest
4,4 Okay
Pros: location excellent
Cons: internal decoration needs updating, rooms and corridors very b asic
4,4 Okay
Pros: good service
Cons: The hotel is to big.
4,4 Okay
Pros: it is at the center of the city
Cons: the room quality
Hotel Pennsylvania is centrally located in New York, a 4-minute walk from Madison Square Garden and 5 minutes by foot from Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
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- Times Square
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- Pennsylvania Station
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