Best New York hotels near Ground Zero Museum Workshop
With a stay at Archer Hotel New York, you'll be centrally located in New York, steps from 5th Avenue and 4 minutes by foot from Bryant Park. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Overall 9,2 Excellent
Based on 5 688 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,6
Pros: Location cannot be better, views as well. Room with all comforts, staff really kind and willing to help. Spyglass rooftop bar offers the best view of the Empire State
Excellent
10,0
Pros: Location and bed
Excellent
9,6
Pros: Comfy beds, small rooms.
Excellent
8,8
Pros: Nice big room and toilet for NYC standards. Room serviced twice daily Bed changed twice during our 1 week stay Nice toiletries gratius. Outside dining area clean.
Excellent
10,0
Pros: the staff very well mannered professional in dealing with customers.. greeting you in and out all the time
Excellent
10,0
Pros: The staff is extremely friendly and helpful.
Excellent
9,2
Pros: Room and amenities comfortable if very small, excellent location
Okay
4,6
Excellent
9,0
Pros: the beds were so soft and the service was fabulous
Excellent
8,8
Pros: Amazing staff, comfy bed. Nespresso machine!
Good
7,1
Pros: Staff is nice
Excellent
10,0
Pros: Beautiful, clean and comfy. Staff was wonderful especially Paul!!
Details
Reviews
Overall 9,2 Excellent
Based on 5 688 reviews
Location
9,7
Cleanliness
9,4
Vibe
9,4
Service
9,4
WiFi
8,4
Bar
8,2
Food
8,2
Room
7,6
Breakfast
6,0
Comfort
4,7
Wellness
3,3
Location
9,7
Vibe
9,3
Cleanliness
9,2
Service
9,2
Food
8,5
Amenities
8,2
Room
7,1
Breakfast
5,9
Comfort
4,0
Location
9,7
Cleanliness
9,6
Service
9,6
Vibe
9,1
Bar
8,5
Food
8,4
Room
7,4
Comfort
5,0
Location
9,8
Service
9,2
Room
6,8
Comfort
4,5
Service
9,5
Room
7,3
9,6 Excellent
Pros: Location cannot be better, views as well. Room with all comforts, staff really kind and willing to help. Spyglass rooftop bar offers the best view of the Empire State
Cons:
10,0 Excellent
Pros: Location and bed
Cons:
9,6 Excellent
Pros: Comfy beds, small rooms.
Cons: Room size
8,8 Excellent
Pros: Nice big room and toilet for NYC standards. Room serviced twice daily Bed changed twice during our 1 week stay Nice toiletries gratius. Outside dining area clean.
Cons: Expensive food and drinks except for happy (4-7pm) hour. Outside seated area could have been kept more clean/brushed.
10,0 Excellent
Pros: the staff very well mannered professional in dealing with customers.. greeting you in and out all the time
Cons: rooms a little tight
10,0 Excellent
Pros: The staff is extremely friendly and helpful.
Cons: Rooms are quite cozy. I wished it was explained that the classic king room varied in size. Also having music play in the hallway late at night was disrupted to sleep since the walls are thin.
9,2 Excellent
Pros: Room and amenities comfortable if very small, excellent location
Cons: restaurant closed at 10pm
4,6 Okay
Pros:
Cons: The size of our room. There was only one foot of walking space between the bed and the three walls surrounding. Unbelievable as it sounds, because we arrived at 1:00 AM we took it for one night, but couldn't get up sooner to get out of this place. In the morning we inquired if they could give us a larger room. They, at front desk told us that all the rooms were more or less the same!
9,0 Excellent
Pros: the beds were so soft and the service was fabulous
Cons: small rooms
8,8 Excellent
Pros: Amazing staff, comfy bed. Nespresso machine!
Cons: Room is a little cramped and the AC is difficult to regulate. Rooms are also not very soundproof so we kept getring woken up by other guests entering and exiting their rooms.
7,1 Good
Pros: Staff is nice
Cons: bed is too soft and air conditioner isn’t working too well. The room was either too hot or too cold.
10,0 Excellent
Pros: Beautiful, clean and comfy. Staff was wonderful especially Paul!!
Cons:
With a stay at Archer Hotel New York, you'll be centrally located in New York, steps from 5th Avenue and 4 minutes by foot from Bryant Park. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
With a stay at Refinery Hotel in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Bryant Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Overall 8,9 Excellent
Based on 2 370 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9,2
Pros: The extra touch of getting wine and cupcakes for our anniversary. I liked that the room was ready when we checked in.
Excellent
9,0
Pros: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.
Excellent
10,0
Pros: The staff were amazing
Excellent
10,0
Pros: Relaxing vibe but still had fun energy. Our room was sooooooo quiet we didn’t even know we were in the city when we were there. Across the street is coffee culture for good coffee and Whole Foods is around the corner across from Bryant park. Close to subway which was a huge plus especially when heading to the usopen tennis.
Excellent
10,0
Pros: Ten staff went above and beyond to help celebrate my birthday.
Excellent
10,0
Pros: The staff was great and the hotel was just perfect
Excellent
9,2
Pros: Nice place to stay, quiet , next to Times Square, good service and great bar/ restaurant .
Excellent
10,0
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Good
6,7
Pros: Coffee
Excellent
8,8
Pros: A good quality hotel with relaxed atmosphere. Staff helpful and professional. Excellent location for exploring Manhattan and beyond.
Excellent
10,0
Pros: The front desk staff was amazing!! And for a NYC hotel it doesn’t get better in size, cleanliness, etc.
Excellent
10,0
Pros: Location is excellent, a couple block away from the subway. Loved the Rooftop bar with a great view of the Empire State Building
Details
Reviews
Overall 8,9 Excellent
Based on 2 370 reviews
Location
9,7
Vibe
9,3
Food
9,0
Bar
8,9
Service
8,7
Room
8,5
Breakfast
7,8
Comfort
7,7
WiFi
6,5
Location
9,6
Vibe
9,2
Food
9,1
Bar
9,0
Room
8,9
Service
8,9
Comfort
8,2
Amenities
7,9
Location
9,7
Vibe
9,1
Food
9,1
Bar
8,7
Service
8,1
Room
7,9
Comfort
7,7
Location
9,7
Service
8,5
Amenities
7,4
9,2 Excellent
Pros: The extra touch of getting wine and cupcakes for our anniversary. I liked that the room was ready when we checked in.
Cons: Could have used extra towels. Room keys did not work twice. Cheaper prices on mini bar . Ability to have late checkout.
9,0 Excellent
Pros: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.
Cons: Thin walls, assuming our next door neighbor had to much fun at the Roof Top Bar and was throwing up the whole night, we had the pleasure of hearing every single thing for about 1-2 hours straight. Had to turn on the TV to muffle some of it out!
10,0 Excellent
Pros: The staff were amazing
Cons:
10,0 Excellent
Pros: Relaxing vibe but still had fun energy. Our room was sooooooo quiet we didn’t even know we were in the city when we were there. Across the street is coffee culture for good coffee and Whole Foods is around the corner across from Bryant park. Close to subway which was a huge plus especially when heading to the usopen tennis.
Cons:
10,0 Excellent
Pros: Ten staff went above and beyond to help celebrate my birthday.
Cons: N/A
10,0 Excellent
Pros: The staff was great and the hotel was just perfect
Cons:
9,2 Excellent
Pros: Nice place to stay, quiet , next to Times Square, good service and great bar/ restaurant .
Cons: Not enough light in the bath, over the sink.
10,0 Excellent
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Cons:
6,7 Good
Pros: Coffee
Cons: The room was horribly small and there was no vanity room in the bathroom. Had I known it was that inadequate bi would have made other arrangements.
8,8 Excellent
Pros: A good quality hotel with relaxed atmosphere. Staff helpful and professional. Excellent location for exploring Manhattan and beyond.
Cons: Over priced .... whilst happy to pay for a decent hotel, the pricing level seems high compared with other cities. Mini bar and breakfast options not used so disappointing that you feel the need to eat out.
10,0 Excellent
Pros: The front desk staff was amazing!! And for a NYC hotel it doesn’t get better in size, cleanliness, etc.
Cons:
10,0 Excellent
Pros: Location is excellent, a couple block away from the subway. Loved the Rooftop bar with a great view of the Empire State Building
Cons: Turn down service did not provide bottled water in the room, in spite of being charged a facility fee.
With a stay at Refinery Hotel in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Bryant Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Honoring our artful Chelsea address, Hotel Eventi offers a cutting edge design-centric escape in the heart of Manhttan — which occupies an entire city block. The result? Two restaurants led by an award-winning chef, two buzzing new bars and one stunning lobby that’s more like a warm-yet-vogue living room. If you can tear yourself away, the Empire State Building, Madison Square Garden, High Line park and more are nearby. Share what you love to do, and we’ll curate a fresh New York experience, just for you.
Overall 8,7 Excellent
Based on 2 163 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Okay
5,0
Pros: Room size Checkin with Paulina Maintenance guy very friendly
Excellent
10,0
Pros: Happy hour (free wine), also free bike rental. Got a room on the 21st floor looking at the empire state tower.
Excellent
8,0
Pros: Location was great.
Good
7,5
Excellent
10,0
Pros: Great breakfast buffet and otherwise. Perfect location.
Good
7,9
Pros: The hotel gave us some complimentary champagne, fruit, cupcakes and water. King room and particularly the bathroom were spacious. West facing room could see the sun setting although not the nicest skyline view. Infused water available in foyer, and coffee in the morning. Also offered a drink hour in the evening.
Excellent
10,0
Pros: It was my girlfriend and I’s anniversary, and we were greeted with champagne on ice and cupcakes by melissa in a beautiful display. We also needed some unusual things sent to the room but they were 100% accomodating. Best hotel service I’ve ever received hands down!
Excellent
10,0
Pros: Clean, roomy bathroom, very helpful and friendly staff and good location
Excellent
9,6
Okay
4,2
Excellent
9,6
Pros: This was one of the better stays i've ever had in NYC. The location was great, the staff was great and we upgraded to a King Room with a view and it was worth every penny and more! I will be staying here again and would recommend to anyone.
Excellent
9,2
Pros: Proximity to great attractions; friendly staff; very accommodating staff..you only needed to ask for what you wanted and they were very accommodating. Great view from room.
Details
Reviews
Overall 8,7 Excellent
Based on 2 163 reviews
Location
9,6
Vibe
8,9
Food
8,8
Bar
8,3
Wellness
8,3
Service
8,1
Amenities
8,0
Room
7,6
Breakfast
6,9
WiFi
6,8
Location
9,4
Food
9,1
Bar
7,9
Service
7,9
Room
6,4
Location
9,8
Food
8,9
Vibe
8,8
Service
8,7
Amenities
8,2
Room
7,8
Breakfast
7,2
Location
9,7
Food
8,8
Vibe
8,5
Amenities
8,0
Service
7,9
Room
6,6
Cleanliness
6,2
5,0 Okay
Pros: Room size Checkin with Paulina Maintenance guy very friendly
Cons: Lying about property details on the phone prior to booking about essentials like black out curtains which was a precondition for us to make the booking. Staff did not want to remedy, manager on duty being rude and having way too much attitude, we suggested solutions like additional curtains but they just offered us to cut short the stay and leave (we did get refund upon insisting though) We felt we could have found a solution but the manager (Victoria I think her name was) gave us such attitude and in an absolutely unacceptable way that we didn’t have a choice but leave. Paulina at check in was very friendly though but didn’t have the power to resolve. The room condition was way below expectations and pictures are photo shopped, covering up run down room condition. AC was making loud funky sounds, upon check in we waited an hour for it to be fixed and dealt with the maintenance guy who was friendly though (after a 15h flight it was very tiring regardless and having to leave and look for a new hotel unshowered and tired and my wife pregnant was really not cool) Kimpton Not again for us for sure
10,0 Excellent
Pros: Happy hour (free wine), also free bike rental. Got a room on the 21st floor looking at the empire state tower.
Cons: Everything was great.
8,0 Excellent
Pros: Location was great.
Cons: Young lady at check in was not very professional... a bit snobby when answering questions, even as I was being polite and jovial... bad day or not, it's all about service and experience... Hope it improves or was a one time occurrence.
7,5 Good
Pros:
Cons: Not too customer oriented - didn’t put customer first
10,0 Excellent
Pros: Great breakfast buffet and otherwise. Perfect location.
Cons: leaving!
7,9 Good
Pros: The hotel gave us some complimentary champagne, fruit, cupcakes and water. King room and particularly the bathroom were spacious. West facing room could see the sun setting although not the nicest skyline view. Infused water available in foyer, and coffee in the morning. Also offered a drink hour in the evening.
Cons: Some areas of the room were dated. No free water bottles (aside from what was gifted later in the evening with the champagne and food). Our view wasn’t the greatest looking out to a backstreet, although my sisters upgraded room looked out 6th Avenue which was much better). Front desk could be more warm and welcoming.
10,0 Excellent
Pros: It was my girlfriend and I’s anniversary, and we were greeted with champagne on ice and cupcakes by melissa in a beautiful display. We also needed some unusual things sent to the room but they were 100% accomodating. Best hotel service I’ve ever received hands down!
Cons: The only thing that could’ve been better was the wifi being free and maybe the shower/bath having some sort of view
10,0 Excellent
Pros: Clean, roomy bathroom, very helpful and friendly staff and good location
Cons:
9,6 Excellent
Pros:
Cons: No kettle or coffee machine in the room and none available in the reception except at breakfast. Tea/coffee from the bar was expensive so we went over the road to a coffee shop to get drinks. When most hotels now provide these facilities for free in the room or reception this seemed a little behind the times.
4,2 Okay
Pros:
Cons: Very noisy rooms, poor shower and air con didn’t work Better hotels in NY for same price
9,6 Excellent
Pros: This was one of the better stays i've ever had in NYC. The location was great, the staff was great and we upgraded to a King Room with a view and it was worth every penny and more! I will be staying here again and would recommend to anyone.
Cons: Although I know parking isn't cheap, it's one thing I wish was included in the cost of staying. However their pricing was in line with close by parking spots.
9,2 Excellent
Pros: Proximity to great attractions; friendly staff; very accommodating staff..you only needed to ask for what you wanted and they were very accommodating. Great view from room.
Cons: No problems. Nothing to not like.
Honoring our artful Chelsea address, Hotel Eventi offers a cutting edge design-centric escape in the heart of Manhttan — which occupies an entire city block. The result? Two restaurants led by an award-winning chef, two buzzing new bars and one stunning lobby that’s more like a warm-yet-vogue living room. If you can tear yourself away, the Empire State Building, Madison Square Garden, High Line park and more are nearby. Share what you love to do, and we’ll curate a fresh New York experience, just for you.
Our SoHo hotel offers thoughtfully designed micro guest rooms that combine flexible, modern furniture with efficient storage spaces and a range of playful touches.
Overall 8,6 Excellent
Based on 4 475 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7,5
Pros: Staff friendly. Good location.
Excellent
10,0
Pros: Great breakfast buffet, really set us up for the day. Delicious options from fresh fruit and eggs to salmon on a bagel. We had a bunk room which was small but comfortable enough for our needs.
Okay
4,6
Pros: Actually the location was the only thing I liked. The hotel was not able to even get the most basic standards in terms of customer service right. Really really disappointing.
Excellent
9,2
Pros: Great location, close to a subway station. Walkable distance to excellent shopping, restaurants and bars in SOHO. Hotel very clean with awesome facilities. Rooms big enough for NYC. Comfy bed. Would definitely stay again.
Excellent
8,0
Pros: Lots of freebies! Upon checking in, they gave my friend and I each a small bottle of champagne and told us that breakfast was complimentary as well as a happy hour with free beer, wine & cheese from 5:30-7pm.
Excellent
9,6
Pros: Everything - the staff is really friendly, available and happy to help. The room was very cool and modern - The bed are very comfortable. The location is perfect, close to the Hudson river. Finally the roof top bar is a plus with a very nice view on the Hudson river.
Excellent
9,2
Pros: The concept of small rooms and lots of public space was fantastic!! Small, efficient, well thought out rooms. Also, the staff was AMAZING!!! So helpful, fun and eager! Loved it! Also very beautiful-the lounge areas were well appointed and the rooftop deck fabulous!!
Excellent
9,0
Pros: Very nice hotel
Excellent
10,0
Pros: Rooftop bar awesome. Happy hour for guest spot on.
Excellent
10,0
Pros: The service was fantastic in the bar, restaurant and front desk. Comfortable bed and great water pressure for shower. No complaints!
Excellent
10,0
Pros: I love the boutique intimate Euro-Centric hotel ... the design is great with many options for enjoying the outdoors... I don’t care that the rooms are small... My husband may like a bigger room but he’s also happy with his first visit here to the Arlo Soho... it’s my second time... I appreciate the accommodating staff members... we hope to return again begire too long... Plus the area is wonderful...
Excellent
8,8
Pros: The roof bar, garden space were fab !
Details
Reviews
Overall 8,6 Excellent
Based on 4 475 reviews
Vibe
9,5
Location
9,4
WiFi
9,1
Amenities
8,8
Service
8,6
Bar
8,5
Breakfast
7,1
Room
5,8
Value
5,4
Comfort
3,3
Location
9,5
Vibe
9,4
Bar
8,6
Food
8,4
Service
8,3
Amenities
8,2
Breakfast
7,8
Room
5,7
Comfort
2,7
Vibe
9,5
Location
9,4
Service
9,0
Amenities
8,8
Food
8,4
Breakfast
7,1
Value
5,4
Room
5,1
Comfort
2,7
Location
9,6
Vibe
9,5
Amenities
9,2
Bar
8,7
Food
8,6
Service
8,1
Breakfast
7,1
Room
6,4
Value
5,6
Comfort
4,4
Location
9,5
Amenities
9,1
Vibe
9,1
Room
4,9
Comfort
3,2
7,5 Good
Pros: Staff friendly. Good location.
Cons: The room was extremely small for a couple with luggage. Basin is outside the bathroom which is very odd. One of the fittings in the bathroom detached itself from the wall and fell directly onto my wife's left foot leaving it badly bruised and with a gash. The hot water takes for ever to come through.
10,0 Excellent
Pros: Great breakfast buffet, really set us up for the day. Delicious options from fresh fruit and eggs to salmon on a bagel. We had a bunk room which was small but comfortable enough for our needs.
Cons: I can't really think of anything!
4,6 Okay
Pros: Actually the location was the only thing I liked. The hotel was not able to even get the most basic standards in terms of customer service right. Really really disappointing.
Cons: So we were three friends, staying at Arlo 2 nights. We came early, around 10am, so check in was not possible as it was too early. Which is fine and which we knew, so we just dropped our luggage. We came back two hours after check in time, but still, one of the rooms were not ready. They mentioned they gave it to another person who checked in at 3pm - although we were there at 10am. They should have taken a note. My room was still full of trash when I entered, half full paperclip with could coffee, empty bottles and a note for the former guest... So I went down again and got a new room. My friend who's room was not ready dropped her luggage into my room as she needed to change before dinner. After I cam back from dinner at around 10pm I tried to get her luggage transferred from my room to her room - the receptionist said "I'll be up I 5 minutes and do that". No one showed up, after 30 min. I called reception, I explained to the lady on the phone and she promised to send someone immediately - no one came. So after an hour I went down to reception, but no one was there. So I went to bed as it was already late. My friend didn't get her luggage until the next morning. There were a few more things which I don't go into detail here. Overall they should not say they do something when they don't. At check out my invoice was not ready so right now I am waiting to get it via email - also here they promised "you'll get in within 30 minutes via email". I still son'z have it 2 hours later. So I am not only disappointed, but almost angry about the situation. For a room that cost 300 USD per night I expect a different service level. Oh, and then they told us they have a happy hour and our room rate includes that - but as we wanted to have a drink, we were told that it is not included. What a rip off.
9,2 Excellent
Pros: Great location, close to a subway station. Walkable distance to excellent shopping, restaurants and bars in SOHO. Hotel very clean with awesome facilities. Rooms big enough for NYC. Comfy bed. Would definitely stay again.
Cons: Service at the rooftop bar was extremely slow when we went and it wasn’t even busy at the time. Only one server working and x2 other staff were just standing around not doing anything. The only negative of our stay.
8,0 Excellent
Pros: Lots of freebies! Upon checking in, they gave my friend and I each a small bottle of champagne and told us that breakfast was complimentary as well as a happy hour with free beer, wine & cheese from 5:30-7pm.
Cons: The shower was horrible. We were given a handicap room, and the shower was very narrow. There was no space to move around, and water got sprayed across the whole bathroom because there wasn't a lip. The shower head also fell on my friend's head mid-shower
9,6 Excellent
Pros: Everything - the staff is really friendly, available and happy to help. The room was very cool and modern - The bed are very comfortable. The location is perfect, close to the Hudson river. Finally the roof top bar is a plus with a very nice view on the Hudson river.
Cons: The fact that there is no closed place for the toilets in the room is challenging when you travel with friends...
9,2 Excellent
Pros: The concept of small rooms and lots of public space was fantastic!! Small, efficient, well thought out rooms. Also, the staff was AMAZING!!! So helpful, fun and eager! Loved it! Also very beautiful-the lounge areas were well appointed and the rooftop deck fabulous!!
Cons: A few small problems-the lock batteries went out, toilet had a problem, but all were remedied quickly!
9,0 Excellent
Pros: Very nice hotel
Cons: No
10,0 Excellent
Pros: Rooftop bar awesome. Happy hour for guest spot on.
Cons:
10,0 Excellent
Pros: The service was fantastic in the bar, restaurant and front desk. Comfortable bed and great water pressure for shower. No complaints!
Cons: Nothing, was fantastic.
10,0 Excellent
Pros: I love the boutique intimate Euro-Centric hotel ... the design is great with many options for enjoying the outdoors... I don’t care that the rooms are small... My husband may like a bigger room but he’s also happy with his first visit here to the Arlo Soho... it’s my second time... I appreciate the accommodating staff members... we hope to return again begire too long... Plus the area is wonderful...
Cons:
8,8 Excellent
Pros: The roof bar, garden space were fab !
Cons: Tiny room with little storage & small bathroom , we were a 5 night stay so a little more room would have been nice
Our SoHo hotel offers thoughtfully designed micro guest rooms that combine flexible, modern furniture with efficient storage spaces and a range of playful touches.
The Marlton Hotel is a downtown, boutique hotel, located in the heart of Greenwich Village.
Overall 8,6 Excellent
Based on 2 059 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Loved the staff and rooms. Very beautiful molding.
Good
7,1
Pros: The rooms are Parisian in style, very attractive. The building overall is gorgeous! The location is perfect, just a few blocks from Washington Square Park.
Good
7,1
Pros: Great location. Nice atmosphere in the bar / restaurant/ lounge area. Lots of locals tend to meet there. Great restaurants all around and easy walk to the High Line and great shopping.
Good
7,9
Pros: The breakfast was marginal
Excellent
10,0
Pros: I adored the ambiance, this intimate setting gave me inspiration to write and reflect. I loved the location it was perfect walking distance from all my meetings I will be staying here if rooms are available during my next trip.
Excellent
10,0
Pros: The location is excellent. The continental breakfast was appreciated and likely rare for a hotel in lower Manhattan. The lobby was very quaint and inviting. All hotel personnel were very friendly.
Excellent
8,8
Pros: Loved the location of the hotel, and it was such a cute place!
Excellent
10,0
Pros: The breakfast that was included was exceptional. It is not your typical Continental breakfast. All of the ingredients are the highest quality, presented in beautiful ways with different choices. In other words, don’t expect just a pastry basket unless that is what you decide to order.
Excellent
9,2
Pros: Excellent location. Super quiet. Love the lobby and the history of the building. Parking right across the street.
Good
6,7
Pros: Staff was friendly and helpful.
Excellent
8,3
Pros: Great location, lovely classical interior, great amenities
Mediocre
3,8
Details
Reviews
Overall 8,6 Excellent
Based on 2 059 reviews
Location
9,7
Vibe
9,2
WiFi
8,3
Food
7,9
Service
7,8
Amenities
7,6
Breakfast
7,3
Room
5,3
Wellness
2,7
Comfort
2,6
Location
9,8
Vibe
8,7
Service
7,7
Amenities
7,2
Breakfast
7,1
Room
4,0
Comfort
2,3
Location
9,8
Vibe
9,2
Bar
9,0
Service
7,8
Breakfast
7,3
Room
4,6
Comfort
2,2
Location
9,8
Vibe
9,0
Breakfast
7,8
Service
7,8
Amenities
7,6
Room
5,1
Comfort
2,3
Location
9,8
Vibe
9,0
Service
8,1
Food
7,7
Breakfast
7,5
Room
4,2
Comfort
2,3
10,0 Excellent
Pros: Loved the staff and rooms. Very beautiful molding.
Cons:
7,1 Good
Pros: The rooms are Parisian in style, very attractive. The building overall is gorgeous! The location is perfect, just a few blocks from Washington Square Park.
Cons: The bed is so firm and cheap. Very uncomfortable and disappointing for a $500 a night stay. There is no room service despite there being a full restaurant in the lobby (not even breakfast is served to the room). There is no doorman to help you with bags up the stairs. I wouldn’t stay here again, despite the aesthetic being pleasing. I’d prefer to book at one of the high end chain hotels with all the convenience the Marlton has chosen to forgo.
7,1 Good
Pros: Great location. Nice atmosphere in the bar / restaurant/ lounge area. Lots of locals tend to meet there. Great restaurants all around and easy walk to the High Line and great shopping.
Cons: Whilst the staff were helpful when approached, they didn't go out of their way. Nice if you like to be left alone, but at times would have been handy to get help with cabs, suit cases etc. Also the rooms are quite small. Whilst we expected this at times it was comical trying to get around 2 suitcases and 2 beds.
7,9 Good
Pros: The breakfast was marginal
Cons: The breakfast
10,0 Excellent
Pros: I adored the ambiance, this intimate setting gave me inspiration to write and reflect. I loved the location it was perfect walking distance from all my meetings I will be staying here if rooms are available during my next trip.
Cons: At the bottom of this Survey it says I am from Norwalk CT but I am from San Francisco CA.
10,0 Excellent
Pros: The location is excellent. The continental breakfast was appreciated and likely rare for a hotel in lower Manhattan. The lobby was very quaint and inviting. All hotel personnel were very friendly.
Cons: The room size is very small, but this is Manhattan where space is a premium. The bathroom size was adequate.
8,8 Excellent
Pros: Loved the location of the hotel, and it was such a cute place!
Cons:
10,0 Excellent
Pros: The breakfast that was included was exceptional. It is not your typical Continental breakfast. All of the ingredients are the highest quality, presented in beautiful ways with different choices. In other words, don’t expect just a pastry basket unless that is what you decide to order.
Cons: Everything was perfect.
9,2 Excellent
Pros: Excellent location. Super quiet. Love the lobby and the history of the building. Parking right across the street.
Cons: Tiny rooms.
6,7 Good
Pros: Staff was friendly and helpful.
Cons: Room temperature control was difficult. Room itself was pretty small. Pillows were sorta stiff.
8,3 Excellent
Pros: Great location, lovely classical interior, great amenities
Cons: Staff was surprisingly unfriendly
3,8 Mediocre
Pros:
Cons: The staff were rude and unfriendly and made us feel upset and unwelcome
The Marlton Hotel is a downtown, boutique hotel, located in the heart of Greenwich Village.
Following the success of this contemporary brand across Europe, INNSIDE by Meliá New York Nomad is the first in the United States. With this flagship hotel, we are extending our professional, efficient and flexible service to both stylish business travelers and our leisure guests. INNSIDE by Meliá New York Nomad stands as a stunning new building on West 27 th Street. The hotel is conveniently located within a 1 ½ block of Broadway and easy access to major shopping areas. Guests staying at INNSIDE by Meliá New York Nomad will enjoy convenient access to the city’s main subway lines including 34 th Street Penn Station (Red line) and West 23 rd Street Station (Yellow line). Centrally located to New York City’s major tourist attractions such as the Theaters on Broadway, Madison Square Garden, Empire State Building, Chelsea Piers & Chelsea Market, The Javits Center, and many more attractions ideal for business and leisure guests alike.
Overall 8,5 Excellent
Based on 2 611 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,0
Pros: Convenient, pleasant stafff, comfortable room.
Mediocre
3,0
Pros: I liked it's location and it's overall style and atmosphere.
Excellent
10,0
Pros: Excellent location and value.
Excellent
10,0
Pros: Clean, simple and elegant
Good
7,9
Good
7,1
Pros: Beds very comfy and great showers
Excellent
9,6
Pros: Convenient to most locations I needed to go to.
Excellent
8,8
Pros: Spacious rooms and lovely clean decor
Excellent
9,6
Pros: Great hotel, decor in the lobby is gorgeous as is the restaurant. The DJ in the lobby on the weekends during the day was fantastic. Gave off such a great vibe. Definitely more of a girls weekend or romantic weekend verses a family place.
Excellent
8,8
Pros: It was in Chelsea, which is a neighborhood which was familiar to home in Chicago. I felt comfortable and safe.
Excellent
10,0
Pros: Location
Good
6,7
Pros: Restaurant was great, service was above average. Rooms were pleasant, clean, and did not make us feel cluster phobic which a normal occurrence in Manhattan Hotels.
Details
Reviews
Overall 8,5 Excellent
Based on 2 611 reviews
Location
9,5
Vibe
9,2
WiFi
8,4
Service
8,2
Amenities
8,0
Room
7,6
Breakfast
5,5
Value
5,0
Location
9,7
Vibe
8,9
Amenities
8,2
Service
8,2
Cleanliness
7,5
Room
7,4
Value
5,0
Location
9,5
Vibe
8,9
Amenities
8,1
Service
8,1
Room
7,5
Comfort
6,5
Breakfast
5,8
Value
4,7
Location
9,3
Vibe
8,6
Amenities
8,2
Service
8,0
Room
6,8
Food
6,7
Breakfast
5,1
Value
5,1
Room
6,5
8,0 Excellent
Pros: Convenient, pleasant stafff, comfortable room.
Cons: No
3,0 Mediocre
Pros: I liked it's location and it's overall style and atmosphere.
Cons: I was told when I registered there was a $30. fee for internet, drinks and the exercise room per room. I expected these were included in the price of the hotel and very disappointed to be told when we arrived. I won't book this hotel again because of that
10,0 Excellent
Pros: Excellent location and value.
Cons:
10,0 Excellent
Pros: Clean, simple and elegant
Cons: Clean and *no* carpet in the room. And windows open
7,9 Good
Pros:
Cons: Needed more fruit options, had to chase waiters down for water each day
7,1 Good
Pros: Beds very comfy and great showers
Cons: Charged an extra ‘hidden’ $40 ‘facility fee’ per night. This is false advertising in its worst!
9,6 Excellent
Pros: Convenient to most locations I needed to go to.
Cons: Nothing
8,8 Excellent
Pros: Spacious rooms and lovely clean decor
Cons: overpowering smell in the lobby. expensive additional and compulsory 'resort fee'.
9,6 Excellent
Pros: Great hotel, decor in the lobby is gorgeous as is the restaurant. The DJ in the lobby on the weekends during the day was fantastic. Gave off such a great vibe. Definitely more of a girls weekend or romantic weekend verses a family place.
Cons: Would have been great if the bathroom was a little bigger but pretty good for a NYC hotel!
8,8 Excellent
Pros: It was in Chelsea, which is a neighborhood which was familiar to home in Chicago. I felt comfortable and safe.
Cons: It was a bit small for two women with a lot of stuff. The bathroom sink had hardly any counterspace and not enough room with our products.
10,0 Excellent
Pros: Location
Cons:
6,7 Good
Pros: Restaurant was great, service was above average. Rooms were pleasant, clean, and did not make us feel cluster phobic which a normal occurrence in Manhattan Hotels.
Cons:
Following the success of this contemporary brand across Europe, INNSIDE by Meliá New York Nomad is the first in the United States. With this flagship hotel, we are extending our professional, efficient and flexible service to both stylish business travelers and our leisure guests. INNSIDE by Meliá New York Nomad stands as a stunning new building on West 27 th Street. The hotel is conveniently located within a 1 ½ block of Broadway and easy access to major shopping areas. Guests staying at INNSIDE by Meliá New York Nomad will enjoy convenient access to the city’s main subway lines including 34 th Street Penn Station (Red line) and West 23 rd Street Station (Yellow line). Centrally located to New York City’s major tourist attractions such as the Theaters on Broadway, Madison Square Garden, Empire State Building, Chelsea Piers & Chelsea Market, The Javits Center, and many more attractions ideal for business and leisure guests alike.
Situated at the south end of Midtown - Hotel Roger Williams offers an ideal location on the lower east side - convenient to all of midtown as well as the financial district - SoHo and Murray Hill. Several major attractions including The Empire State Building are a short walk from the hotel. All others including Central Park - Times Square and Rockefeller Center are all a short taxi ride from the hotel. The hotel is located 9 miles from La Guardia Airport and 18 miles from JFK International Airport.
Overall 8,5 Excellent
Based on 1 957 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Central, convenient, good ambience, helpful staff
Excellent
8,8
Pros: The bed was very comfortable. Great location and the staff is very helpful.
Good
7,9
Pros: Location was good and staff friendly.
Excellent
9,2
Pros: The location is great.
Excellent
8,3
Pros: It was definetly a good place to stay at. The room was very comfortable and the hotel was very well located. The hotel has a very good design and the staff is very helpful and nice.
Excellent
10,0
Pros: Our second time there and it was great, certainly come back
Excellent
8,3
Pros: Proximity to the city but quiet
Excellent
9,6
Pros: Staff was wonderful - helpful in where to locate, appreciated the texting the concierge. Room was great, we had a not so great view as we were on the 3rd floor. The air conditioner was loud enough to avoid any street noise issues.
Okay
4,8
Pros: Bed was alright
Excellent
9,6
Pros: Great staff for the most part, except for a sarcastic door man who mumbled behind my back that I should have tipped him for storing my bags (like most people I tip when I pick up, sorry dude). Clean room. I liked that I could text for extra towels and toiletries.
Excellent
9,2
Pros: The bed was very comfortable, the staff were very polit and friendly and the location was excellent.
Okay
5,0
Pros: Hotel had a really awesome location with parking in the area, and was all around a great hotel, other than our heat problem and the fact that we got charged a facility fee when we were not told anything about it prior to check in
Details
Reviews
Overall 8,5 Excellent
Based on 1 957 reviews
Location
9,6
Service
8,7
WiFi
8,2
Room
6,6
Comfort
4,9
Value
4,8
Breakfast
4,5
Wellness
4,0
Location
9,5
Service
9,0
Room
5,6
Value
4,8
Comfort
4,5
Breakfast
4,4
Location
9,7
Service
8,9
Room
6,4
Value
5,4
Comfort
5,1
Breakfast
4,7
Service
8,6
Room
6,1
Room
6,4
Comfort
5,1
10,0 Excellent
Pros: Central, convenient, good ambience, helpful staff
Cons: Building work ongoing but hopefully temporary
8,8 Excellent
Pros: The bed was very comfortable. Great location and the staff is very helpful.
Cons:
7,9 Good
Pros: Location was good and staff friendly.
Cons: We came as a family of 4 in a room for 4, but we only had 3 towels.
9,2 Excellent
Pros: The location is great.
Cons:
8,3 Excellent
Pros: It was definetly a good place to stay at. The room was very comfortable and the hotel was very well located. The hotel has a very good design and the staff is very helpful and nice.
Cons: The price is high. Can't really be helped considering the prices in NYC. We had some issues with the bathtub. It was perfect for showering but we tried having a bath and the drain would not stay completly closed.
10,0 Excellent
Pros: Our second time there and it was great, certainly come back
Cons: A little bit to pricey with out breakfast
8,3 Excellent
Pros: Proximity to the city but quiet
Cons: Limited options for dinner at the restaurant
9,6 Excellent
Pros: Staff was wonderful - helpful in where to locate, appreciated the texting the concierge. Room was great, we had a not so great view as we were on the 3rd floor. The air conditioner was loud enough to avoid any street noise issues.
Cons: The outside of the hotel was getting worked on, would have been nice to know that prior to booking/arriving; hotel room was clean - they offered alot of extras which took up the little amount of space we had in the room - we were able to rearrange some of the food/drinks in the fridge so we could utilize all shelf space.
4,8 Okay
Pros: Bed was alright
Cons: Room was cramped, bathroom sink was clogged, maintenance appeared so/so, elevators were slow. Just didn’t get a good feel from staying here
9,6 Excellent
Pros: Great staff for the most part, except for a sarcastic door man who mumbled behind my back that I should have tipped him for storing my bags (like most people I tip when I pick up, sorry dude). Clean room. I liked that I could text for extra towels and toiletries.
Cons: The breakfast buffet was the only disappointment, I paid $75 for two breakfast buffets after the taxes and fees, ridiculous price and it was almost not edible. The scrambled eggs were dripping with water, the potatoes were dried out and the selection was minimal beyond. Definitely save your money, step outside and eat better at any coffee shop for less.
9,2 Excellent
Pros: The bed was very comfortable, the staff were very polit and friendly and the location was excellent.
Cons: Would have liked tea making facility in the room, there was courtesy refreshments in reception from 6am but served in unenvironmental containers.
5,0 Okay
Pros: Hotel had a really awesome location with parking in the area, and was all around a great hotel, other than our heat problem and the fact that we got charged a facility fee when we were not told anything about it prior to check in
Cons: It was 74 degrees in the room the whole night, even after a fan was put on and the window being wide open the whole night, leaving us sweating and not able to sleep a wink in the suffocating heat.
Situated at the south end of Midtown - Hotel Roger Williams offers an ideal location on the lower east side - convenient to all of midtown as well as the financial district - SoHo and Murray Hill. Several major attractions including The Empire State Building are a short walk from the hotel. All others including Central Park - Times Square and Rockefeller Center are all a short taxi ride from the hotel. The hotel is located 9 miles from La Guardia Airport and 18 miles from JFK International Airport.
In the heart of Manhattan, the landmark Gramercy Park Hotel has welcomed creative talents and distinguished guests for nearly a century. Each of the hotel’s 185 guest rooms and suites offers a unique composition of colors, textures, and original collections of art, photography, and custom handcrafted furnishings. These lavish sanctuaries feature hand-stitched leather-topped desks, deep red velvet curtains, mahogany English drinking cabinets, 400-thread-count Italian linens, marble vanities, and premium beauty products. Dine at Danny Meyer’s acclaimed Italian restaurant Maialino, or sip specialty cocktails under the soaring ceilings of the acclaimed Rose Bar. This modern take on a grand New York hotel boasts rooftop terrace event space with stunning views, as well as an exclusive key to Gramercy Park, Manhattan’s only private park.
Overall 8,5 Excellent
Based on 1 287 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8,3
Pros: Breakfast option was disappointing because not clearly explained
Excellent
10,0
Pros: Loved the location, friendly staff, beautiful room and croissant breakfast!
Good
7,5
Pros: Excellent location on possibly the most useful Subway line for getting around.
Poor
1,0
Pros: We made reservation on line than showed up and the hotel was sold out
Excellent
9,6
Pros: We went to Gramercy to scout it as a place to stay next year because we are getting married and our wedding venue is close by. We were so impressed with the staff, building, location, and decor that we will book ourselves and our 6 children and their families here for our wedding weekend.
Good
7,9
Excellent
9,2
Pros: Had no breakfast
Excellent
10,0
Pros: Manager was very helpful and gave excellent service.
Excellent
10,0
Pros: My need for a small refrigerator and coffee pot was provided. The room was quiet and cozy. The neighborhood was low key but close to groceries and subway.
Mediocre
3,8
Pros: Location
Good
6,7
Pros: Location was excellent. Comfortable, big beds in the king rooms.
Excellent
10,0
Pros: The front desk staff,room service were wonderful. Would have loved to stay longer.
Details
Reviews
Overall 8,5 Excellent
Based on 1 287 reviews
Location
9,3
Vibe
8,5
Bar
8,5
Service
7,5
Room
6,8
Breakfast
5,2
Value
4,7
Cleanliness
4,7
Wellness
4,0
Location
9,5
Service
7,8
Amenities
7,7
Room
6,6
Comfort
6,5
Location
9,0
Vibe
7,8
Service
7,0
Room
6,3
Comfort
6,0
8,3 Excellent
Pros: Breakfast option was disappointing because not clearly explained
Cons: Too dark. Everywhere
10,0 Excellent
Pros: Loved the location, friendly staff, beautiful room and croissant breakfast!
Cons:
7,5 Good
Pros: Excellent location on possibly the most useful Subway line for getting around.
Cons: The interior design style is deliberately dark, which made reading documents at reception virtually impossible. If you are at all affected by poor eyesight, this isn’t the place for you. The staff were variable in remembering to share important information about the facilities available and for which there are automatic additional charges beyond what is stated on booking.com. We had to ask the questions and get explanations to get the full picture.
1,0 Poor
Pros: We made reservation on line than showed up and the hotel was sold out
Cons: Read above
9,6 Excellent
Pros: We went to Gramercy to scout it as a place to stay next year because we are getting married and our wedding venue is close by. We were so impressed with the staff, building, location, and decor that we will book ourselves and our 6 children and their families here for our wedding weekend.
Cons:
7,9 Good
Pros:
Cons: rooms are too dark - not enough lightning. AC not powerful enough - too hot.
9,2 Excellent
Pros: Had no breakfast
Cons: Too dark reception. Bad for elderly people.
10,0 Excellent
Pros: Manager was very helpful and gave excellent service.
Cons:
10,0 Excellent
Pros: My need for a small refrigerator and coffee pot was provided. The room was quiet and cozy. The neighborhood was low key but close to groceries and subway.
Cons: Not a thing!
3,8 Mediocre
Pros: Location
Cons: Dark and dingy with poly cotton sheets
6,7 Good
Pros: Location was excellent. Comfortable, big beds in the king rooms.
Cons: Queen room was super tiny and would be difficult to stay in with more than one person. Bathrooms were dirty and sinks were clogged.
10,0 Excellent
Pros: The front desk staff,room service were wonderful. Would have loved to stay longer.
Cons: Nothing
In the heart of Manhattan, the landmark Gramercy Park Hotel has welcomed creative talents and distinguished guests for nearly a century. Each of the hotel’s 185 guest rooms and suites offers a unique composition of colors, textures, and original collections of art, photography, and custom handcrafted furnishings. These lavish sanctuaries feature hand-stitched leather-topped desks, deep red velvet curtains, mahogany English drinking cabinets, 400-thread-count Italian linens, marble vanities, and premium beauty products. Dine at Danny Meyer’s acclaimed Italian restaurant Maialino, or sip specialty cocktails under the soaring ceilings of the acclaimed Rose Bar. This modern take on a grand New York hotel boasts rooftop terrace event space with stunning views, as well as an exclusive key to Gramercy Park, Manhattan’s only private park.
Ace Hotel New York lives in a historic, turn-of-the-century building in Midtown Manhattan, invested with the spirit of its surroundings, the culture of the city and the ancient bones of the building. Ace New York has become a central hub for New Yorkers a
Overall 8,4 Excellent
Based on 3 533 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9,2
Pros: I’ve liked the design and the atmosphere of the place.
Good
6,7
Excellent
10,0
Pros: My trip to Ace Hotel was great. The entire staff were very helpful and we even got a free upgrade to a Queen bed which was fantastic! I have stayed at the Ace Hotel before, and the experience keeps getting better.
Excellent
8,8
Pros: Staff was super nice and helpful.
Excellent
8,8
Pros: Great location, amazing staff
Okay
5,0
Pros: I liked the location
Excellent
10,0
Pros: great location, nice rooms. Love that breslin and stumptown are right there
Excellent
9,2
Excellent
10,0
Pros: charming decor, very thoughtful staff, clean facilities, and trendy folks aplenty in this chic hot spot.
Good
7,5
Pros: Friendly staff. Great location. Comfortable bed. Lots of space.
Good
6,3
Pros: The location was fine, close to the metro. The size of our room was had a decent amount of room. Bed was comfortable. Stumptown coffee was good.
Good
7,5
Pros: Great location.
Details
Reviews
Overall 8,4 Excellent
Based on 3 533 reviews
WiFi
9,7
Location
9,6
Service
8,5
Vibe
8,3
Amenities
6,4
Breakfast
6,3
Room
6,0
Cleanliness
5,5
Value
4,5
Location
9,7
Service
8,8
Vibe
8,0
Room
6,1
Amenities
5,7
Comfort
5,5
Cleanliness
5,4
Value
4,2
Location
9,7
Vibe
7,9
Service
7,9
Cleanliness
5,9
Room
5,4
Comfort
5,2
Value
4,2
Location
9,7
Service
8,4
Vibe
8,2
Amenities
6,7
Room
5,4
Comfort
5,0
Location
9,7
Service
8,5
Vibe
7,6
Value
4,6
Comfort
4,5
Room
4,3
9,2 Excellent
Pros: I’ve liked the design and the atmosphere of the place.
Cons: Air conditioner in the room was little loud.
6,7 Good
Pros:
Cons: The rooms: dingy and boring and way to tiny and uninspired.
10,0 Excellent
Pros: My trip to Ace Hotel was great. The entire staff were very helpful and we even got a free upgrade to a Queen bed which was fantastic! I have stayed at the Ace Hotel before, and the experience keeps getting better.
Cons: Nothing.
8,8 Excellent
Pros: Staff was super nice and helpful.
Cons: Key card for the elevator didn’t always work.
8,8 Excellent
Pros: Great location, amazing staff
Cons: Lighting in room a little dim, however I think that’s the style of the hotel.
5,0 Okay
Pros: I liked the location
Cons: I did not like the dark room (828).
10,0 Excellent
Pros: great location, nice rooms. Love that breslin and stumptown are right there
Cons:
9,2 Excellent
Pros:
Cons: The room was a little too small
10,0 Excellent
Pros: charming decor, very thoughtful staff, clean facilities, and trendy folks aplenty in this chic hot spot.
Cons: nothing to complain about!
7,5 Good
Pros: Friendly staff. Great location. Comfortable bed. Lots of space.
Cons: Plumbing is horrible. Tub/shower backed up as did sink. Asked for it to be taken care of but it didn’t work. Lighting is awful. Very very dim even with all lights on. Lack of mirrors for applying makeup without lights. No plug ins for blow dryer/curling iron by a mirror other tight bathroom area. An issue for 4 women sharing room. No plug in by bed for charging phones. AC looked dirty and the room was very stale smelling. Noticed this in both rooms we booked. Sadly because of all these issues we wouldn’t stay here again. They really need to update the rooms.
6,3 Good
Pros: The location was fine, close to the metro. The size of our room was had a decent amount of room. Bed was comfortable. Stumptown coffee was good.
Cons: Looks a little run down. Very loud can hear everything at night. The bathroom mirror is very high a struggle for short people. Only one chair in the room, Safe didn’t work. Check in was late we did have to wait over an hour to get into our room but they did comp us with drink tickets for the inconvenience.
7,5 Good
Pros: Great location.
Cons: Mold in my shower.
Ace Hotel New York lives in a historic, turn-of-the-century building in Midtown Manhattan, invested with the spirit of its surroundings, the culture of the city and the ancient bones of the building. Ace New York has become a central hub for New Yorkers a
Luxury boutique hotel with 128 guestrooms and suites including 3 penthouses - The Marmara Park Avenue is located in Nomad - North of Madison Square Park - at 114 E. 32nd street. More than 40 of the accommodations with private terraces; every room is equipped with iPads and most with full kitchens where openness and understated glamour are the essential design values. All rates are inclusive of complimentary access to the wellness center.
Overall 8,4 Excellent
Based on 832 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8,8
Pros: Good amenities, extremely clean, fast WiFi. The operations manager - Yolanda is incredibly sweet and welcoming ready to assist with any problem or inquiry.
Excellent
10,0
Pros: Large suite style rooms, beautiful interior design.
Good
7,1
Pros: the turkish hammam is amazing! I recommend getting the hammam service
Excellent
10,0
Pros: From the fact that we could bring the puppy to the bar awesome all around!
Excellent
10,0
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Excellent
10,0
Pros: Very clean, friendly staff and beautiful view of the city.
Excellent
9,2
Pros: Awesome gym with a small lap pool! Our room was large and very comfortable bedding. Room was quiet
Excellent
9,6
Pros: Nice place
Excellent
10,0
Pros: The bed was comfy, the room huge, they were able to accommodate my dog, and we loved the Turkish Hamamm!
Excellent
9,0
Pros: Staff is amazing
Excellent
8,3
Pros: The room was beautiful the toiletries top quality. The dishes and glassware absolutely perfect. The front staff very polite.
Excellent
8,3
Pros: The rooms are very spacious and you have the option of a little kitchen-net. For that we are peculiar about what we eat, was nice. Trader Joe’s is just two blocks down the street. They are super pet friendly and the SPA facilities are truly incredible, perfect after a stressful day walking around or working in the over crowed New York City.
Details
Reviews
Overall 8,4 Excellent
Based on 832 reviews
Location
9,5
WiFi
9,4
Wellness
8,4
Pool
7,7
Service
7,6
Room
7,5
Cleanliness
5,8
Breakfast
5,2
Location
9,6
Service
7,7
Room
7,5
Comfort
7,2
Service
7,8
Comfort
6,9
Room
6,5
8,8 Excellent
Pros: Good amenities, extremely clean, fast WiFi. The operations manager - Yolanda is incredibly sweet and welcoming ready to assist with any problem or inquiry.
Cons: The reception staff is not well trained and doesn’t know how to approach business travelers. Upon arrival and during my stay I have been treated rather rudely by a receptionist whose name was Natalia which I attribute to lack of experience and proper training.
10,0 Excellent
Pros: Large suite style rooms, beautiful interior design.
Cons:
7,1 Good
Pros: the turkish hammam is amazing! I recommend getting the hammam service
Cons: rooms are pretty small but very nice
10,0 Excellent
Pros: From the fact that we could bring the puppy to the bar awesome all around!
Cons: Nothing just have later pool hours!
10,0 Excellent
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Cons: the elevator is always busy and a bit slow.
10,0 Excellent
Pros: Very clean, friendly staff and beautiful view of the city.
Cons: Nothing
9,2 Excellent
Pros: Awesome gym with a small lap pool! Our room was large and very comfortable bedding. Room was quiet
Cons: Costs a fortune to stay there!
9,6 Excellent
Pros: Nice place
Cons: Bathroom small Lobby needs new coat of white paint
10,0 Excellent
Pros: The bed was comfy, the room huge, they were able to accommodate my dog, and we loved the Turkish Hamamm!
Cons: None.
9,0 Excellent
Pros: Staff is amazing
Cons: The next door guest and their pot odor all night.
8,3 Excellent
Pros: The room was beautiful the toiletries top quality. The dishes and glassware absolutely perfect. The front staff very polite.
Cons: The pool staff not kid friendly. The one Male watching the pool kept yelling at my kids about jumping into the pool. Not cool. They weren't diving just jumping in.
8,3 Excellent
Pros: The rooms are very spacious and you have the option of a little kitchen-net. For that we are peculiar about what we eat, was nice. Trader Joe’s is just two blocks down the street. They are super pet friendly and the SPA facilities are truly incredible, perfect after a stressful day walking around or working in the over crowed New York City.
Cons: We had a little issue with the air conditioner, we had to move 3 rooms but the staff and manager was very gracious and very fast with their response.
Luxury boutique hotel with 128 guestrooms and suites including 3 penthouses - The Marmara Park Avenue is located in Nomad - North of Madison Square Park - at 114 E. 32nd street. More than 40 of the accommodations with private terraces; every room is equipped with iPads and most with full kitchens where openness and understated glamour are the essential design values. All rates are inclusive of complimentary access to the wellness center.
Crowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, situated directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are headquarters of Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world aren't just a cab ride away — they're mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
Overall 8,1 Excellent
Based on 13 407 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Service and view
Good
7,5
Pros: Clean and tidy. Good location.
Excellent
10,0
Pros: Love the hotel! Very classy, very clean! Wonderful staff and valet parking was great!! Beds and room clean and comfortable! I’m walking distance of EVERYTHING! 5 minute walk to Times Square!!! Wonderful place to be to see the sites and hear the sounds of NYC!!
Mediocre
3,0
Pros: The location of the hotel was great.
Excellent
8,8
Pros: Was ideally located
Excellent
8,8
Pros: The location and friendly staff
Okay
4,2
Pros: The location is convenient. The breakfast was very good.
Mediocre
2,0
Pros: Location, room
Good
6,3
Pros: Breakfast was good
Excellent
10,0
Pros: The location was truly awesome once we found it. They are doing some renovations and the signage is horrible. Our UBER driver gave up and dumped us at the corner. We had to muck around until we finally could see the sign way high up on the building.
Okay
5,0
Pros: Just the location....
Excellent
10,0
Pros: Fantastic location. All the at reception, Bar all very friendly particularly Ana and her colleagues at breakfast.
Details
Reviews
Overall 8,1 Excellent
Based on 13 407 reviews
Location
9,6
WiFi
8,2
Wellness
8,0
Service
7,4
Breakfast
6,5
Room
6,1
Cleanliness
5,9
Amenities
4,9
Value
4,5
Vibe
4,1
Location
9,5
Breakfast
7,4
Service
7,2
WiFi
6,8
Food
5,8
Room
5,1
Cleanliness
5,1
Value
4,6
Pool
4,1
Amenities
3,5
Vibe
1,7
Location
9,9
Service
7,4
Breakfast
6,7
Room
5,8
Cleanliness
5,4
Amenities
5,2
Value
4,0
Vibe
3,5
Location
9,3
WiFi
6,9
Service
6,5
Value
4,9
Amenities
4,5
Room
4,4
Vibe
3,1
Location
9,6
Bar
7,7
Service
7,3
Comfort
7,0
Room
6,2
Breakfast
6,0
Cleanliness
5,6
Amenities
4,7
Value
4,5
10,0 Excellent
Pros: Service and view
Cons: Price
7,5 Good
Pros: Clean and tidy. Good location.
Cons: No fridge. Our room floor was on a lean.
10,0 Excellent
Pros: Love the hotel! Very classy, very clean! Wonderful staff and valet parking was great!! Beds and room clean and comfortable! I’m walking distance of EVERYTHING! 5 minute walk to Times Square!!! Wonderful place to be to see the sites and hear the sounds of NYC!!
Cons: Nothing we didn’t like! No regrets at all!
3,0 Mediocre
Pros: The location of the hotel was great.
Cons: I thought the front of the hotel looked horrible and I was never made aware prior to my stay. I would have chosen a nicer looking place for over $600 for 2 nights. Plus the wall paper was hanging in the bathroom. I stayed in a double room with 4 people and the room was small and there was not enough of anything for 4 people. You would think they could at least do that. Then when I went to leave I was told I had a $140.00 garage parking fee to pay that was never told to me. I believe I read online that parking was available but never mentioned a few. I was very disappointed with my stay and don't think I will return. The only thing that was told would be done was a credit for my services fees the manager provided but waiting for that refund stil. I hope something is done to compensate me. I still will pay $60 for parking I was under the impression was free.
8,8 Excellent
Pros: Was ideally located
Cons: Nothing
8,8 Excellent
Pros: The location and friendly staff
Cons: No toilet roll, we found a pair of dirty socks and T-shirt behind the curtains.
4,2 Okay
Pros: The location is convenient. The breakfast was very good.
Cons: I had flight delays and was supposed to arrive around 3p-4p. I ended up not getting in until 5am. I called several times to see what my options were and the staff was rude and said I could give up my room of 4 nights or pay for the night I wasn’t actually there. Ok fine. I’ll pay for 4 full nights. When I arrived I was given a room that had mold growing on the ceiling above the bed. I requested another room. I was given a temporary room and told that my room with two double beds would be reassigned to me the next day. I went down at 10am and made sure that it’s was known what my room situation was and that I would be back in the afternoon to be given keys to my new room. Came back at 4:30pm and was told that no room was approved for me because I booked through booking.com. I had to have a long conversation with the Assistant Manager who told me I booked an ADA room and I couldn’t just ask for a two double bed room because I messed up. I told her I didn’t that I was given an ADA room because of mold on the ceiling in the room assigned to me when I arrived. I had to show my booking reservations to show I was not lying about my reservation. I finally got a room and was told they would waive the $35 daily service fee that covers Wifi, etc. Well good thing we could never even get on the WiFi because it was so bad. The new room I was assigned to had mold all over the bathroom. See pictures below. After so much trouble and poor service previously in sucked it up and didn’t complain. When you stay at a hotel such as the Crown Plaza it is known for its prestige and cleanliness. I’m paying $1800 for 4 nights for a dirty room with mold. I will never stay at this hotel again. I’ve stayed at LaQuintas that we’re nicer than this and more than half the cost. Don’t pay for a room with a view because the hotel really doesn’t have a direct view of Times Square. You have to lean over and look way down the street to actually see Times Square.
2,0 Mediocre
Pros: Location, room
Cons: Extra charges due not listed during reservation request. Beware you will be charged even more after you have reserved
6,3 Good
Pros: Breakfast was good
Cons: The second night key card didn't work, waited in a long line to get it re-activated. The clerk Frank's customer service was really bad. He was using his index figer at me, instead of explaining the situation.
10,0 Excellent
Pros: The location was truly awesome once we found it. They are doing some renovations and the signage is horrible. Our UBER driver gave up and dumped us at the corner. We had to muck around until we finally could see the sign way high up on the building.
Cons: The elevators were problematic and we had to use the freight elevator from the 45 floor after waiting 20 minutes. Seemed like a fire hazard. The breakfast spot only offered buffet at $36. I have a 4 oz stomach so it was a really bad deal for me.
5,0 Okay
Pros: Just the location....
Cons: They didn't want to honor the military rate. It is the first time it has happened. I booked the reservation on-line but in all hotels they don't have any problem adjusting it once you check in. Very unfortunate....I wont come again if they dont solve this for this occassion
10,0 Excellent
Pros: Fantastic location. All the at reception, Bar all very friendly particularly Ana and her colleagues at breakfast.
Cons: The amount of tax that is added onto the hotel bill. I’m sure this is the same for any New York Hotel. Make sure when you book that all taxes are included.
Crowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, situated directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are headquarters of Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world aren't just a cab ride away — they're mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
Escape the bustle of New York’s streets in the serene surroundings of the InterContinental® New York Times Square hotel. The epitome of modern glamour, the hotel is LEED certified with design highlights that include a sculpture garden and tree-inspired columns. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. We also have a glamorous ballroom, 24-hour fitness center and personalized in-room beauty services by NOMI.
Overall 8,1 Excellent
Based on 5 733 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,2
Pros: staff very courteous and friendly beds so comfortable
Excellent
10,0
Pros: We checked in early and they upgraded us to a City View room at no charge to get us in and settled so we could explore NYC. That was an example of the staff going above and beyond to make our experience great.
Excellent
10,0
Pros: Super clean, comfy beds, good service
Good
7,9
Pros: Location, staff
Excellent
9,6
Pros: The bed was wo fearful. The shower superb. The waitperson in your restaurant, Eduardo was friendly while professional
Poor
1,0
Pros: Nothing... I checked out early
Excellent
9,6
Pros: Good location, nice clean hotel, kind staff, very good coctails at the bar.
Excellent
9,2
Pros: The location is superb,just a few minutes walk to to Times Square,a lot of restaurants and shops nearby, it’s very convenient to stay here,everything is accessible
Good
6,7
Pros: Very close to food places and theatre district.
Excellent
10,0
Pros: Right from the second we arrived everything was amazing! The guys at the door were fantastic, check in was a breeze, the room was big and clean and the view was great! The location was close to Timesheet Square which was great for us! Beds were comfy and the shower was amazing! Loved this place and would definitely stay again!
Good
7,5
Pros: Very comfortable beds, great views from our room
Excellent
8,0
Details
Reviews
Overall 8,1 Excellent
Based on 5 733 reviews
Location
9,6
WiFi
7,8
Room
7,4
Comfort
7,1
Service
6,8
Cleanliness
6,1
Breakfast
5,4
Value
3,6
Location
9,7
Service
7,1
Room
6,5
WiFi
6,5
Cleanliness
5,8
Breakfast
5,3
Vibe
5,3
Value
3,4
Location
9,5
Room
7,9
Comfort
7,1
Service
6,3
Room
6,9
Service
6,2
Location
9,4
Service
7,0
9,2 Excellent
Pros: staff very courteous and friendly beds so comfortable
Cons:
10,0 Excellent
Pros: We checked in early and they upgraded us to a City View room at no charge to get us in and settled so we could explore NYC. That was an example of the staff going above and beyond to make our experience great.
Cons: Not a thing. Great Hotel.
10,0 Excellent
Pros: Super clean, comfy beds, good service
Cons:
7,9 Good
Pros: Location, staff
Cons: Bed too small
9,6 Excellent
Pros: The bed was wo fearful. The shower superb. The waitperson in your restaurant, Eduardo was friendly while professional
Cons: Veterans discount given.
1,0 Poor
Pros: Nothing... I checked out early
Cons: Upon arrival checking in at the front desk was a terrible experience. The lady at check-in Was rude . The Hotel description says that they rooms had been Remodeled and update. Worn out carpet and mold in bathroom !
9,6 Excellent
Pros: Good location, nice clean hotel, kind staff, very good coctails at the bar.
Cons: However I wrote to the hotel we would like to get a higher room (we were celebrating our engagement) we got a really small room on the 3. floor
9,2 Excellent
Pros: The location is superb,just a few minutes walk to to Times Square,a lot of restaurants and shops nearby, it’s very convenient to stay here,everything is accessible
Cons:
6,7 Good
Pros: Very close to food places and theatre district.
Cons: Bathroom was subpar. There was mildew in the bath tub and around the faucet and sink. I even told the staff about this and nothing was done to accommodate me. Disappointing. My stay wasn’t the best value room wasn’t the cheapest.
10,0 Excellent
Pros: Right from the second we arrived everything was amazing! The guys at the door were fantastic, check in was a breeze, the room was big and clean and the view was great! The location was close to Timesheet Square which was great for us! Beds were comfy and the shower was amazing! Loved this place and would definitely stay again!
Cons: Nothing!
7,5 Good
Pros: Very comfortable beds, great views from our room
Cons: Replace towels and milk/sugar
8,0 Excellent
Pros:
Cons: Confused about credits and they didn't get used which was probably the plan. You
Escape the bustle of New York’s streets in the serene surroundings of the InterContinental® New York Times Square hotel. The epitome of modern glamour, the hotel is LEED certified with design highlights that include a sculpture garden and tree-inspired columns. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. We also have a glamorous ballroom, 24-hour fitness center and personalized in-room beauty services by NOMI.
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 8,0 Excellent
Based on 7 992 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: I liked everything about Yotel. It was close to time square and everything else we wanted to do. The bed was very conformable and staff were very friendly.
Excellent
8,3
Pros: The rooftop deck was amazing. Rooms were clean. Staff was friendly. Would stay here again.
Excellent
9,2
Pros: A clean and aesthetic hotel, Cool lighting in the room, Delicious food in the restaurant with a great view, And a modern and up-to-date gym
Excellent
9,6
Pros: didn t try
Excellent
8,8
Pros: Comfy bed. Nice bar and bartender. Late checkout. Been able to store cases on last day while I continued to explore. I would come back.
Good
7,1
Pros: Yvonne the day manager was brilliant. Kudos to her for fixing the issue with our reservation date change. The bed was very comfortable. Location was decent. the outside patio area was very nice for relaxing in the sun.
Excellent
10,0
Pros: The bed and bedding were awesome. The room was very efficient and well laid out. Had an excellent meal at the Green Fig. Check in and out was super fast and easy.
Mediocre
3,8
Okay
4,6
Pros: Roof terrace was great
Excellent
9,0
Pros: Overall very happy, although when I tried to check in through the automated system I was able to find my name but it was attached to a credit card I don't have, which made me pause, I had to go upstairs and check in at the desk.
Excellent
8,0
Pros: Honest price and great location
Excellent
10,0
Pros: Rooftop bar
Details
Reviews
Overall 8,0 Excellent
Based on 7 992 reviews
Location
9,5
Vibe
8,9
WiFi
7,9
Service
7,6
Amenities
7,1
Breakfast
6,9
Room
5,9
Comfort
3,7
Location
9,4
Vibe
8,7
Bar
7,9
Wellness
7,8
Amenities
7,0
Service
6,9
Breakfast
6,8
WiFi
6,5
Value
6,0
Room
5,8
Comfort
3,3
Location
9,6
Vibe
8,6
Service
8,0
Amenities
7,1
Breakfast
7,0
Room
5,6
Comfort
3,9
Location
9,1
Vibe
8,5
Breakfast
7,0
Amenities
6,9
WiFi
6,5
Value
6,3
Service
6,3
Cleanliness
5,7
Room
5,2
Comfort
3,5
Location
9,6
Vibe
8,7
Room
5,6
Comfort
4,1
10,0 Excellent
Pros: I liked everything about Yotel. It was close to time square and everything else we wanted to do. The bed was very conformable and staff were very friendly.
Cons:
8,3 Excellent
Pros: The rooftop deck was amazing. Rooms were clean. Staff was friendly. Would stay here again.
Cons: Early check in is 30 dollars. For older individuals and those that don't travel often taking two elevators may seem strange and but it's actually a good thing. The 4th floor front desk area seems out the place and dark.
9,2 Excellent
Pros: A clean and aesthetic hotel, Cool lighting in the room, Delicious food in the restaurant with a great view, And a modern and up-to-date gym
Cons:
9,6 Excellent
Pros: didn t try
Cons: terrace service...they forgot about us...had to find waiter to pay...
8,8 Excellent
Pros: Comfy bed. Nice bar and bartender. Late checkout. Been able to store cases on last day while I continued to explore. I would come back.
Cons: Room had no door between bathroom and bed. Breakfast no included. Did not like the idea of no interaction with the receptionist. Pricey enough.
7,1 Good
Pros: Yvonne the day manager was brilliant. Kudos to her for fixing the issue with our reservation date change. The bed was very comfortable. Location was decent. the outside patio area was very nice for relaxing in the sun.
Cons: We had an issue with our stay and called the front desk 8 times. No one ever answered the phone. "Joe the manager" was arrogant and lied about everything he said he was doing to help with the situation.
10,0 Excellent
Pros: The bed and bedding were awesome. The room was very efficient and well laid out. Had an excellent meal at the Green Fig. Check in and out was super fast and easy.
Cons: Nice to have a small frig but knew that was not included in our room. Next time we might book a room that includes one.
3,8 Mediocre
Pros:
Cons: too much noise. Crazy noise from 4th restaurant in middle night. The party with very loudy rock music. Complaints 3 times then closed the rock music. Will not living again. very bad feeling.
4,6 Okay
Pros: Roof terrace was great
Cons: Yotel just felt a little run down. The cabin was a bit unloved,worn and tired The check in was very inpersonal _ I get the online check in however Citizen M do this so much better these days I expected more quirky from Yotel but this just felt "budget"
9,0 Excellent
Pros: Overall very happy, although when I tried to check in through the automated system I was able to find my name but it was attached to a credit card I don't have, which made me pause, I had to go upstairs and check in at the desk.
Cons: I left at 6:30 AM, no customers around but the desk clerk couldn't bother to help me check out in person. Barely looked up from her cell phone to acknowledge me. THAT did not leave a great impression.
8,0 Excellent
Pros: Honest price and great location
Cons: The room were not very clean. I expected better sheets in the bed (it was cheap and not very clean). Same for the shower. It is great that they put station to check in and check out but they never work..
10,0 Excellent
Pros: Rooftop bar
Cons:
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Whoever said stylish can’t be familiar? Probably the same people who said modern can’t be affordable. Good thing we didn’t listen.Instead, we created a modern place to spend the night that puts you and yours in what feels like the center of the universe. Our hotel is perfectly situated in the heart of Midtown Manhattan West on West 47th Street between 6th and 7th Avenues. That means we’re less than 1/2 block from Times Square, the Theater District and Fifth Avenue, 3 to Restaurant Row, 4 from Rockefeller Center and just a bit further to the Empire State Building, Central Park and Greenwich Village. Oh, and did we mention the vibrant nightlife, high-octane entertainment and eclectic restaurants? In short – everything that makes NYC buzz and hum with energy – is right outside.And indoors, we always impress. A sleek lobby with pops of orange, green and blue lighting. Surreal aquariums with colorful fish darting here and there. Comfortable guest rooms that blend form and functional amenities. An on-site restaurant and lounge with enough personality for a crowd, but the artful intimacy of a friendly conversation.Come see why NYC is better at Night.
Overall 7,3 Good
Based on 3 360 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8,8
Pros: So close to Times Square
Okay
5,0
Pros: Location
Excellent
9,0
Pros: Location perfect. Right on Times Square.
Excellent
9,6
Pros: Excellent location!!
Poor
1,0
Pros: The staff and the location was the only good thing, there was only one good hotel employee. He did the best service and helped us with every thing that was possible.
Good
7,5
Pros: Location
Good
7,0
Pros: The location
Excellent
10,0
Pros: Location, cleanliness, Samuel the concierge, shower, bed,
Excellent
10,0
Pros: The location
Excellent
10,0
Pros: Rooms were small but adequate and reading others reviews we were expecting this. Clean and comfy room and beds, staff very pleasant. Great location
Poor
1,0
Pros: The staff was nice
Excellent
8,8
Pros: Location
Details
Reviews
Overall 7,3 Good
Based on 3 360 reviews
Location
9,4
Service
8,0
WiFi
5,9
Food
5,4
Cleanliness
5,3
Breakfast
5,1
Room
4,1
Amenities
3,5
Wellness
3,3
Comfort
2,7
Bar
1,9
Location
9,3
Service
8,1
Breakfast
5,7
Cleanliness
5,0
Room
4,4
Amenities
3,5
Comfort
3,1
Location
9,3
Service
8,4
Breakfast
5,4
Cleanliness
5,0
Room
4,3
Amenities
3,1
Comfort
2,8
Location
9,5
Service
8,1
Room
3,8
Amenities
3,2
Comfort
2,6
8,8 Excellent
Pros: So close to Times Square
Cons: My room was a smaller one which was fine just wish it had a dresser for clothes and such
5,0 Okay
Pros: Location
Cons: Room was so small we only stayed one nite then moved to another hotel smallest room I have ever stayed in
9,0 Excellent
Pros: Location perfect. Right on Times Square.
Cons: Towels and bedding was stained with black marks.
9,6 Excellent
Pros: Excellent location!!
Cons: The room needs more lightning
1,0 Poor
Pros: The staff and the location was the only good thing, there was only one good hotel employee. He did the best service and helped us with every thing that was possible.
Cons: Hotel is horrible by the way it's not a 4 star it is a 0 star hotel. It has very, less space. We got one of the big rooms, and my kids had to sleep on the floor, this is very disappointing. The Hotel Carpet and bathroom were really dirty
7,5 Good
Pros: Location
Cons: Bathroom was dirty
7,0 Good
Pros: The location
Cons: The bed was like a king size cot and needs to be replaced. I sunk in the bed. The room appeared clean, but the carpet was dirty. The sink faucet was broken.
10,0 Excellent
Pros: Location, cleanliness, Samuel the concierge, shower, bed,
Cons: Please provide just a bottle of water for the guest in the room.
10,0 Excellent
Pros: The location
Cons: The staff didn’t make any effort to help us check in early even after 4 requests. They allowed us to check in 5 mins early. It was so noisy we didn’t sleep a wink all night and the lifts take 5-10 minutes to get you from level 5
10,0 Excellent
Pros: Rooms were small but adequate and reading others reviews we were expecting this. Clean and comfy room and beds, staff very pleasant. Great location
Cons: Lift was small and a bit slow but we were only on 3rd floor so not a problem
1,0 Poor
Pros: The staff was nice
Cons: The room was tiny with barely enough space to walk around the bed. It looked like it had not been thoroughly cleaned, the lights were not working, there were things in the shower. I am frustrated that this hotel is rated at 4 stars because it is not...
8,8 Excellent
Pros: Location
Cons: Noise of air conditioning
Whoever said stylish can’t be familiar? Probably the same people who said modern can’t be affordable. Good thing we didn’t listen.Instead, we created a modern place to spend the night that puts you and yours in what feels like the center of the universe. Our hotel is perfectly situated in the heart of Midtown Manhattan West on West 47th Street between 6th and 7th Avenues. That means we’re less than 1/2 block from Times Square, the Theater District and Fifth Avenue, 3 to Restaurant Row, 4 from Rockefeller Center and just a bit further to the Empire State Building, Central Park and Greenwich Village. Oh, and did we mention the vibrant nightlife, high-octane entertainment and eclectic restaurants? In short – everything that makes NYC buzz and hum with energy – is right outside.And indoors, we always impress. A sleek lobby with pops of orange, green and blue lighting. Surreal aquariums with colorful fish darting here and there. Comfortable guest rooms that blend form and functional amenities. An on-site restaurant and lounge with enough personality for a crowd, but the artful intimacy of a friendly conversation.Come see why NYC is better at Night.
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 7,2 Good
Based on 17 777 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
4,6
Pros: It was in a convenient location...
Excellent
9,6
Pros: Great location
Good
7,5
Pros: The location is great
Good
6,3
Pros: Location
Excellent
10,0
Okay
5,4
Pros: Staff were generally helpful and took care of concerns.
Excellent
8,3
Pros: The location and the friendly staff
Good
7,9
Pros: The location of the Row was perfect, as we were seeing a show at the Lyric theater.
Excellent
10,0
Pros: Marcello was fantastic! So friendly and informative. He was able to get us checked in early at no extra charge. So helpful with telling us the places where we could get discounts for staying with them(we went to the comedy show) and that they had a bag checkin. Elevator system worked well and the bar inside has live music some nights.
Good
6,3
Pros: 1) location 2) staff and fast check-in
Poor
1,0
Pros: location near Time Square
Poor
1,0
Pros: The bathroom was dirty had hair every where the hair was in the bathroom soon as I checked in there was not even no towels for me to shower with
Details
Reviews
Overall 7,2 Good
Based on 17 777 reviews
Location
9,6
WiFi
7,4
Service
5,8
Vibe
5,5
Value
5,0
Room
4,5
Breakfast
4,2
Cleanliness
3,6
Amenities
3,5
Comfort
2,7
Location
9,6
Service
5,9
WiFi
5,9
Value
5,1
Vibe
3,9
Room
3,8
Breakfast
3,8
Amenities
3,1
Cleanliness
2,7
Comfort
2,5
Location
9,6
Service
5,6
WiFi
5,6
Value
4,6
Vibe
4,3
Room
4,1
Breakfast
3,8
Cleanliness
2,9
Amenities
2,7
Comfort
2,5
Location
9,7
Value
4,8
Service
4,7
Breakfast
4,2
Vibe
4,1
Room
4,1
Amenities
3,4
Cleanliness
3,1
Comfort
2,8
Location
9,7
Service
5,9
Value
5,4
Room
4,7
Vibe
4,4
Cleanliness
3,8
Amenities
3,4
Comfort
3,0
4,6 Okay
Pros: It was in a convenient location...
Cons: They hosted a LARGE and extremely loud party in the lobby the night I was there, the party goers constantly were blocking the elevators making it difficult to get to my room. The noise in NYC is obnoxious so when I pay $150 for a nice room and quiet... that is what I expect. There were no signs or warnings from the staff that they were holding a LOUD and crowded party in the lobby that would impede my stay. Very disappointed to say the least. Bellman in the evening shift was extremely rude, yelled and argued with me for several minutes. I will NEVER choose this hotel again
9,6 Excellent
Pros: Great location
Cons: The lifts
7,5 Good
Pros: The location is great
Cons: The hotel room was outdated for the price, especially the bathroom.
6,3 Good
Pros: Location
Cons: Everything else
10,0 Excellent
Pros:
Cons: I could not do the online checkout The site had a problem I had to call internationally to the front desk to check out cuz i was hoping to checkout by email
5,4 Okay
Pros: Staff were generally helpful and took care of concerns.
Cons: When I arrived the room hadn't been properly cleaned. The electrics in my room were also faulty. I asked them to change my room and they did so. One morning there was no hot water at the hotel.
8,3 Excellent
Pros: The location and the friendly staff
Cons: The facilities charges although i did not use any. Its included in the fixed charges.
7,9 Good
Pros: The location of the Row was perfect, as we were seeing a show at the Lyric theater.
Cons: The hot water in the shower took over five minutes to warm. The room was small but fine.
10,0 Excellent
Pros: Marcello was fantastic! So friendly and informative. He was able to get us checked in early at no extra charge. So helpful with telling us the places where we could get discounts for staying with them(we went to the comedy show) and that they had a bag checkin. Elevator system worked well and the bar inside has live music some nights.
Cons:
6,3 Good
Pros: 1) location 2) staff and fast check-in
Cons: 1) Hear noice from elevators in the room day and night 2) Take a long time to get the lift before entering 3) Soap from previous guests still in the bathroom and not removed by cleaners
1,0 Poor
Pros: location near Time Square
Cons: NOT a 4 star hotel. Rug Stained. Room Smelled. Standard room for 2 is a FULL SIZE bed.$30/day for something bigger.$40/day for internet,fitness rm even if you don't use.Bathroom door won't close. Paint peeling. Dingy hallways. Lost power with dryer & iron
1,0 Poor
Pros: The bathroom was dirty had hair every where the hair was in the bathroom soon as I checked in there was not even no towels for me to shower with
Cons: I would like a refund ASAP to be honest cause this room sucked
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A stay at Paramount Times Square places you in the heart of New York, steps from Times Square and Richard Rodgers Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Overall 7,0 Good
Based on 10 430 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9,6
Pros: All the staff was excellent. I look forward to returning. We were celebrating my grandson’s 25th Birthday. My family had a great time in part to the Paramount Hotel.
Okay
5,4
Pros: Location
Good
6,0
Pros: The location is everything in this hotel!
Good
7,9
Pros: Bed was very comfortable with spotless bedlinen.
Good
7,9
Pros: The beds were very comfortable.
Good
6,3
Okay
4,6
Pros: Location fantastic
Good
7,0
Okay
4,2
Pros: Apart from the lobby, the hotel is a dump.
Excellent
10,0
Pros: So Good, mainly a location
Good
7,5
Pros: It was very nice
Good
6,7
Pros: Location
Details
Reviews
Overall 7,0 Good
Based on 10 430 reviews
Location
9,6
WiFi
7,4
Service
6,5
Value
4,8
Bar
4,0
Cleanliness
4,0
Food
3,8
Breakfast
3,7
Room
3,4
Comfort
2,1
Location
9,7
Service
6,2
WiFi
6,1
Bar
4,5
Cleanliness
4,3
Food
3,8
Breakfast
3,8
Room
3,0
Comfort
1,8
Location
9,7
Service
6,5
Vibe
5,5
Amenities
5,2
Cleanliness
4,1
Food
4,1
Value
3,7
Room
3,5
Breakfast
3,1
Comfort
2,1
Location
9,2
Service
6,4
Vibe
5,5
Value
4,3
Cleanliness
4,0
Room
3,7
Breakfast
3,3
Comfort
2,5
Location
9,7
Service
6,2
Vibe
5,6
Value
4,5
Cleanliness
4,2
Room
3,1
Comfort
1,9
9,6 Excellent
Pros: All the staff was excellent. I look forward to returning. We were celebrating my grandson’s 25th Birthday. My family had a great time in part to the Paramount Hotel.
Cons:
5,4 Okay
Pros: Location
Cons: Bathroom setup. The fixtures worked, but that was about it. The cover plate on the shower handle was hanging on the handle, not attached properly. The sink was strangely dented, the fan was so undersized to be useless. There was no desk/table in the room; luckily, the ironing board sufficed.
6,0 Good
Pros: The location is everything in this hotel!
Cons: We had a lot of problems with the front desk. We had booked 3 rooms as a group, and when checking out they only had 2 rooms on the reservation, which caused charges to go elsewhere and them waking up a room that had requested a late checkout.
7,9 Good
Pros: Bed was very comfortable with spotless bedlinen.
Cons: Our room was to the front of the hotel and was noisy I was woken by the service trucks collecting rubbish etc. in the middle of the room even with wearing ear plugs. The air conditioning was very old and rattled when on so it was better off when you were in the room. Staff didn’t seem to get that as a customer you would not want to buy the most expensive thing whether it be theatre tickets or getting to the airport. The staff member couldn’t believe that I was asking how to get to the airport by public transport as opposed to a taxi.
7,9 Good
Pros: The beds were very comfortable.
Cons: When I first arrived, it looked as though one of the cleaning people layed on the bed after it was cleaned (pillowed and blanket was messed with). I got a new room. I think it would be great for the alarm clocks to be updated with newer technology that has USB cable connection to charge phone. Also, water bottles in the room would be great.
6,3 Good
Pros:
Cons: Room was very small. AC unit in room was extremely loud.
4,6 Okay
Pros: Location fantastic
Cons: They charge 35 dollars a day a room, as service fee! That way they look cheaper on booking.com where kn fact it is more expensive than they promoot. As excuus they gave booking.com the blame. However being a hotel owner myself and working with with booking.com I know this BS! The cost of room on booking.com is whatever they say it is.
7,0 Good
Pros:
Cons: Breakfast wasn’t great.
4,2 Okay
Pros: Apart from the lobby, the hotel is a dump.
Cons: The rooms are worn down, tiny, and antiquated. There is also a hidden facilities charge that doesn’t make the place a good value.
10,0 Excellent
Pros: So Good, mainly a location
Cons: A bedroom was so small for 4 people
7,5 Good
Pros: It was very nice
Cons: There isn’t AC in the lobby so they had to use big loud fans
6,7 Good
Pros: Location
Cons: Small rooms and somewhat dirty
A stay at Paramount Times Square places you in the heart of New York, steps from Times Square and Richard Rodgers Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 5,6 Okay
Based on 55 456 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9,6
Pros: Room was clean, every day bed was made, lovely staff , very helpful, there is a bit queuing to check in and out but going fast. It’s a big hotel over 2000 rooms, location is great, only one thing was disappointing that when you choose option with the breakfast you get breakfast per room , we got 2 per room and we were 4 people
Excellent
8,3
Pros: My maid Lesbia was an absolute delight. Friendly and efficient.
Excellent
9,2
Pros: With new renovated rooms, prices and LOCATION... this is THE BEST choice for us very time we go to NY! Probably used this hotel 10+ times so far. Just perfect choice who needs to be at Manhattan !
Mediocre
3,8
Excellent
10,0
Pros: Excellent location, big clean rooms and surprisingly quiet considering the location! A great vintage feel to the place and perfect for exploring Manhattan and beyond!
Good
6,3
Pros: old room were very bad, but new room was o. k.
Poor
1,0
Pros: Location near NY Penn Station
Okay
5,4
Pros: I like the location of the hotel and the bed was comfortable.
Mediocre
3,3
Pros: Nothing room was not what we saw in booking dot com
Okay
4,2
Pros: The price
Poor
1,0
Pros: Nothing but the location. Just remember that you are paying only for the location and nothing else. The room size and standard is worse than a Motel6 and you'll be thoroughly disappointed if you go with any kind of expectations.
Good
7,5
Pros: Location of hotel was ideal. Clean rooms with comfy beds
Details
Reviews
Overall 5,6 Okay
Based on 55 456 reviews
Location
9,5
WiFi
6,3
Breakfast
4,0
Service
3,2
Room
2,9
Vibe
2,1
Cleanliness
1,4
Location
9,5
WiFi
5,3
Breakfast
4,5
Service
3,8
Comfort
3,0
Room
3,0
Vibe
2,8
Cleanliness
1,4
Location
9,3
Value
5,5
WiFi
4,5
Breakfast
3,5
Service
3,3
Room
3,0
Vibe
2,3
Cleanliness
1,6
Location
9,5
Value
6,0
WiFi
5,0
Breakfast
3,8
Room
3,8
Service
3,6
Vibe
2,2
Cleanliness
2,2
Location
9,5
WiFi
4,7
Breakfast
3,8
Room
2,4
Service
2,4
Comfort
2,0
Vibe
1,9
Cleanliness
1,3
9,6 Excellent
Pros: Room was clean, every day bed was made, lovely staff , very helpful, there is a bit queuing to check in and out but going fast. It’s a big hotel over 2000 rooms, location is great, only one thing was disappointing that when you choose option with the breakfast you get breakfast per room , we got 2 per room and we were 4 people
Cons: We didn’t know that we’ll get only 2 breakfasts per room and we were 4 people in one room we thought in 4 days we’ll get 16 breakfasts but we got only 8 for 4 of us, and breakfast is little bit poor fruit , drink, and one pastry or bagel , not really to much choice
8,3 Excellent
Pros: My maid Lesbia was an absolute delight. Friendly and efficient.
Cons: Could not change temp on AC. So on/off was only option. Thought Wifi was included in price. Found out on arrival it was $20/day.
9,2 Excellent
Pros: With new renovated rooms, prices and LOCATION... this is THE BEST choice for us very time we go to NY! Probably used this hotel 10+ times so far. Just perfect choice who needs to be at Manhattan !
Cons:
3,8 Mediocre
Pros:
Cons: It feels shabby and dirty. More like a youth hostel than a hostel. I was disgusted by the carpet. The corridors are shabby.
10,0 Excellent
Pros: Excellent location, big clean rooms and surprisingly quiet considering the location! A great vintage feel to the place and perfect for exploring Manhattan and beyond!
Cons:
6,3 Good
Pros: old room were very bad, but new room was o. k.
Cons: old room were very bad, but new room was o. k.
1,0 Poor
Pros: Location near NY Penn Station
Cons: NO BLINDS IN WINDOWS. OUTRAGEOUS, since I was on the street corner above the BRIGHT LIGHTS OUTSIDE MSG
5,4 Okay
Pros: I like the location of the hotel and the bed was comfortable.
Cons: The rooms has flies and mosquitoes in them, no refrigerator or microwave in the rooms, we used the same towels for the 3 nights were there.
3,3 Mediocre
Pros: Nothing room was not what we saw in booking dot com
Cons: All plug outlets did not work. GFI plug in restroom did not work and was a safety code violation. I took pictures to show the manager the status of entire room. Rug floor was a trip hazard, walls were dirty. Bathroom and shower were old and dirty. Worse hotel I ever stayed for a high priced $250 a night.
4,2 Okay
Pros: The price
Cons: The room was old. The bed was lopsided. No AC. No screen in the window, so opening the window led to mosquitoes flying in. The “complimentary breakfast” was outside of the building and down the block, it wasn’t a real breakfast, and the upgrade costs $10.95 and you couldn’t take the food back to your room, which was ridiculous.
1,0 Poor
Pros: Nothing but the location. Just remember that you are paying only for the location and nothing else. The room size and standard is worse than a Motel6 and you'll be thoroughly disappointed if you go with any kind of expectations.
Cons: Everything but the location.
7,5 Good
Pros: Location of hotel was ideal. Clean rooms with comfy beds
Cons: Unfortunately some rude staff. No tea/coffee facilities in the room. Tempremental hot water in the shower.
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
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