Best New York hotels near New York Public Library Performing Arts
With a stay at Archer Hotel New York, you'll be centrally located in New York, steps from 5th Avenue and 4 minutes by foot from Bryant Park. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Overall 9,2 Excellent
Based on 5 694 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,6
Pros: Location cannot be better, views as well. Room with all comforts, staff really kind and willing to help. Spyglass rooftop bar offers the best view of the Empire State
Excellent
10,0
Pros: Location and bed
Excellent
9,6
Pros: Comfy beds, small rooms.
Excellent
8,8
Pros: Nice big room and toilet for NYC standards. Room serviced twice daily Bed changed twice during our 1 week stay Nice toiletries gratius. Outside dining area clean.
Excellent
10,0
Pros: the staff very well mannered professional in dealing with customers.. greeting you in and out all the time
Excellent
10,0
Pros: The staff is extremely friendly and helpful.
Excellent
9,2
Pros: Room and amenities comfortable if very small, excellent location
Okay
4,6
Excellent
9,0
Pros: the beds were so soft and the service was fabulous
Excellent
8,8
Pros: Amazing staff, comfy bed. Nespresso machine!
Good
7,1
Pros: Staff is nice
Excellent
10,0
Pros: Beautiful, clean and comfy. Staff was wonderful especially Paul!!
Details
Reviews
Overall 9,2 Excellent
Based on 5 694 reviews
Location
9,7
Vibe
9,4
Cleanliness
9,4
Service
9,4
WiFi
8,4
Bar
8,2
Food
8,2
Room
7,6
Breakfast
6,0
Comfort
4,6
Wellness
3,3
Location
9,7
Vibe
9,3
Cleanliness
9,2
Service
9,2
Food
8,5
Amenities
8,2
Room
7,1
Breakfast
5,8
Comfort
4,0
Location
9,7
Cleanliness
9,5
Service
9,5
Vibe
9,1
Bar
8,5
Food
8,4
Room
7,1
Comfort
4,6
Location
9,7
Service
9,1
Room
7,1
Comfort
4,7
Room
7,2
9,6 Excellent
Pros: Location cannot be better, views as well. Room with all comforts, staff really kind and willing to help. Spyglass rooftop bar offers the best view of the Empire State
Cons:
10,0 Excellent
Pros: Location and bed
Cons:
9,6 Excellent
Pros: Comfy beds, small rooms.
Cons: Room size
8,8 Excellent
Pros: Nice big room and toilet for NYC standards. Room serviced twice daily Bed changed twice during our 1 week stay Nice toiletries gratius. Outside dining area clean.
Cons: Expensive food and drinks except for happy (4-7pm) hour. Outside seated area could have been kept more clean/brushed.
10,0 Excellent
Pros: the staff very well mannered professional in dealing with customers.. greeting you in and out all the time
Cons: rooms a little tight
10,0 Excellent
Pros: The staff is extremely friendly and helpful.
Cons: Rooms are quite cozy. I wished it was explained that the classic king room varied in size. Also having music play in the hallway late at night was disrupted to sleep since the walls are thin.
9,2 Excellent
Pros: Room and amenities comfortable if very small, excellent location
Cons: restaurant closed at 10pm
4,6 Okay
Pros:
Cons: The size of our room. There was only one foot of walking space between the bed and the three walls surrounding. Unbelievable as it sounds, because we arrived at 1:00 AM we took it for one night, but couldn't get up sooner to get out of this place. In the morning we inquired if they could give us a larger room. They, at front desk told us that all the rooms were more or less the same!
9,0 Excellent
Pros: the beds were so soft and the service was fabulous
Cons: small rooms
8,8 Excellent
Pros: Amazing staff, comfy bed. Nespresso machine!
Cons: Room is a little cramped and the AC is difficult to regulate. Rooms are also not very soundproof so we kept getring woken up by other guests entering and exiting their rooms.
7,1 Good
Pros: Staff is nice
Cons: bed is too soft and air conditioner isn’t working too well. The room was either too hot or too cold.
10,0 Excellent
Pros: Beautiful, clean and comfy. Staff was wonderful especially Paul!!
Cons:
With a stay at Archer Hotel New York, you'll be centrally located in New York, steps from 5th Avenue and 4 minutes by foot from Bryant Park. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and 3 minutes by foot from St. Patrick's Cathedral. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
Overall 8,9 Excellent
Based on 4 537 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Excellent
10,0
Pros: Location perfect, amazing if you are a fan of Gossip girl and just as amazing if you are not.
Excellent
8,3
Pros: Location was great
Okay
4,6
Excellent
10,0
Pros: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and was helpful with a question regarding wifi.
Excellent
10,0
Pros: Convenient to everywhere I want to go. I love the courtyard for cocktails,
Excellent
9,6
Pros: Excellent hotel right in the heart of Manhattan - the staff were all exceptional!
Excellent
10,0
Pros: Location, location, location. Best place to stay in town!
Good
7,9
Pros: Location and cleanliness
Good
7,5
Pros: Location is great for easy manhattan, close to 5th and various offices for my work. Rooms are very comfortable. Views are nice. Breakfast was very tasty, consistently.
Excellent
10,0
Pros: Hotel was close to the center of New York, ideal for sight seeing ,food ect
Excellent
9,2
Pros: Boutique, smaller scale services. Once in your room, it is silent. You can hear nothing outside, in the hallway or the rooms next to you. It’s wonderful.
Details
Reviews
Overall 8,9 Excellent
Based on 4 537 reviews
Location
9,7
Amenities
8,1
Service
8,1
Vibe
8,0
Comfort
7,7
Room
7,6
Cleanliness
6,3
Food
5,4
Breakfast
4,6
WiFi
4,1
Value
3,4
Location
9,8
Service
8,0
Room
6,4
Food
5,9
Cleanliness
5,3
Breakfast
3,9
Value
3,1
WiFi
2,9
Location
9,5
Comfort
7,9
Amenities
7,8
Service
7,6
Room
7,0
Cleanliness
6,3
Value
2,9
Location
9,6
Room
6,9
Service
7,6
10,0 Excellent
Pros: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Cons: Bar prices are very expensive.
10,0 Excellent
Pros: Location perfect, amazing if you are a fan of Gossip girl and just as amazing if you are not.
Cons: Nothing
8,3 Excellent
Pros: Location was great
Cons: The price of parking garage was difficult to accept. We will not return after being charged $110 for parking from 3:00 Friday afternoon and leaving before 9:00 on Saturday morning
4,6 Okay
Pros:
Cons: We arrived at 8:00 pm and the room I booked was not available at 8:00 pm at night!
10,0 Excellent
Pros: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and was helpful with a question regarding wifi.
Cons:
10,0 Excellent
Pros: Convenient to everywhere I want to go. I love the courtyard for cocktails,
Cons: No restaurants and they didn’t have the usual refreshment tine
9,6 Excellent
Pros: Excellent hotel right in the heart of Manhattan - the staff were all exceptional!
Cons:
10,0 Excellent
Pros: Location, location, location. Best place to stay in town!
Cons:
7,9 Good
Pros: Location and cleanliness
Cons: Relatively expensive and breakfast not included in the stay.
7,5 Good
Pros: Location is great for easy manhattan, close to 5th and various offices for my work. Rooms are very comfortable. Views are nice. Breakfast was very tasty, consistently.
Cons: The rooms are a bit dated but still very nice. I didn't feel the lounges had a great vibe but still relaxing. I do think the rooms need refurbishment. The breakfast was very expensive for what it was.
10,0 Excellent
Pros: Hotel was close to the center of New York, ideal for sight seeing ,food ect
Cons: No free WiFi
9,2 Excellent
Pros: Boutique, smaller scale services. Once in your room, it is silent. You can hear nothing outside, in the hallway or the rooms next to you. It’s wonderful.
Cons: Nothing
With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and 3 minutes by foot from St. Patrick's Cathedral. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
With a stay at Refinery Hotel in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Bryant Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Overall 8,9 Excellent
Based on 2 366 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9,2
Pros: The extra touch of getting wine and cupcakes for our anniversary. I liked that the room was ready when we checked in.
Excellent
9,0
Pros: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.
Excellent
10,0
Pros: The staff were amazing
Excellent
10,0
Pros: Relaxing vibe but still had fun energy. Our room was sooooooo quiet we didn’t even know we were in the city when we were there. Across the street is coffee culture for good coffee and Whole Foods is around the corner across from Bryant park. Close to subway which was a huge plus especially when heading to the usopen tennis.
Excellent
10,0
Pros: Ten staff went above and beyond to help celebrate my birthday.
Excellent
10,0
Pros: The staff was great and the hotel was just perfect
Excellent
9,2
Pros: Nice place to stay, quiet , next to Times Square, good service and great bar/ restaurant .
Excellent
10,0
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Good
6,7
Pros: Coffee
Excellent
8,8
Pros: A good quality hotel with relaxed atmosphere. Staff helpful and professional. Excellent location for exploring Manhattan and beyond.
Excellent
10,0
Pros: The front desk staff was amazing!! And for a NYC hotel it doesn’t get better in size, cleanliness, etc.
Excellent
10,0
Pros: Location is excellent, a couple block away from the subway. Loved the Rooftop bar with a great view of the Empire State Building
Details
Reviews
Overall 8,9 Excellent
Based on 2 366 reviews
Location
9,7
Vibe
9,3
Food
9,1
Bar
8,9
Service
8,7
Room
8,5
Comfort
7,7
Breakfast
7,2
WiFi
6,5
Wellness
4,6
Location
9,6
Vibe
9,2
Food
9,2
Bar
9,1
Room
8,9
Service
8,9
Comfort
8,2
Amenities
7,8
Location
9,7
Food
9,2
Vibe
9,1
Bar
8,8
Service
8,2
Comfort
7,8
Room
7,8
Location
9,7
Service
8,5
Amenities
7,2
9,2 Excellent
Pros: The extra touch of getting wine and cupcakes for our anniversary. I liked that the room was ready when we checked in.
Cons: Could have used extra towels. Room keys did not work twice. Cheaper prices on mini bar . Ability to have late checkout.
9,0 Excellent
Pros: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.
Cons: Thin walls, assuming our next door neighbor had to much fun at the Roof Top Bar and was throwing up the whole night, we had the pleasure of hearing every single thing for about 1-2 hours straight. Had to turn on the TV to muffle some of it out!
10,0 Excellent
Pros: The staff were amazing
Cons:
10,0 Excellent
Pros: Relaxing vibe but still had fun energy. Our room was sooooooo quiet we didn’t even know we were in the city when we were there. Across the street is coffee culture for good coffee and Whole Foods is around the corner across from Bryant park. Close to subway which was a huge plus especially when heading to the usopen tennis.
Cons:
10,0 Excellent
Pros: Ten staff went above and beyond to help celebrate my birthday.
Cons: N/A
10,0 Excellent
Pros: The staff was great and the hotel was just perfect
Cons:
9,2 Excellent
Pros: Nice place to stay, quiet , next to Times Square, good service and great bar/ restaurant .
Cons: Not enough light in the bath, over the sink.
10,0 Excellent
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Cons:
6,7 Good
Pros: Coffee
Cons: The room was horribly small and there was no vanity room in the bathroom. Had I known it was that inadequate bi would have made other arrangements.
8,8 Excellent
Pros: A good quality hotel with relaxed atmosphere. Staff helpful and professional. Excellent location for exploring Manhattan and beyond.
Cons: Over priced .... whilst happy to pay for a decent hotel, the pricing level seems high compared with other cities. Mini bar and breakfast options not used so disappointing that you feel the need to eat out.
10,0 Excellent
Pros: The front desk staff was amazing!! And for a NYC hotel it doesn’t get better in size, cleanliness, etc.
Cons:
10,0 Excellent
Pros: Location is excellent, a couple block away from the subway. Loved the Rooftop bar with a great view of the Empire State Building
Cons: Turn down service did not provide bottled water in the room, in spite of being charged a facility fee.
With a stay at Refinery Hotel in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Bryant Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
A stay at Trump International Hotel & Tower New York places you in the heart of New York, steps from Central Park and Columbus Circle. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in New York? This hotel has facilities measuring 665 square feet (62 square meters), including conference space.
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Overall 8,5 Excellent
Based on 2 225 reviews
All reviews
- All reviews
- Families
- Business
- Couples
Excellent
9,7
Good
6,7
Pros: Location is perfect and staff very nice to me and very friendly with my children.
Okay
5,4
Excellent
10,0
Pros: A well maintained hotel with excellent service at a great location. I stayed over a week in a one bdrm suit, it was very comfortable, quiet and very clean. Felt at home! The team at the hotel, from front desk to bell boys to cleaning, is friendly and super professional.
Excellent
8,3
Pros: Amazing cleaning services to every detail, luxury rooms, towels, mattresses, everything is of the top range.
Excellent
10,0
Pros: Everything was of top quality room service food everything
Excellent
9,2
Pros: comfortable and clean room, very nice I like it
Excellent
10,0
Pros: Personalized services, great stuff
Excellent
9,2
Pros: The location is fantastic and staffs are very kind and nice.
Excellent
10,0
Pros: Excellent service and staff ! excellent room, excellent location !
Good
7,9
Pros: Staff
Excellent
8,8
Pros: Hotel was absolutely top, the view from 11 floor was a breathtaking experience, breakfast was excellent, the cleanliness of the hotel excellent.
Details
Reviews
Overall 8,5 Excellent
Based on 2 225 reviews
Location
9,6
Wellness
9,0
Service
8,4
Room
7,9
WiFi
7,8
Pool
7,3
Bar
5,0
Breakfast
4,3
Value
4,2
Location
9,3
Service
9,0
Room
8,5
Pool
7,3
Vibe
5,5
Breakfast
4,2
Value
3,5
Location
9,6
Service
8,3
Room
6,9
Location
9,7
Service
8,6
Room
7,7
Vibe
5,8
9,7 Excellent
Pros:
Cons: Not having mosquitoes
6,7 Good
Pros: Location is perfect and staff very nice to me and very friendly with my children.
Cons: Room wasn't as clean as I was expecting it to be...unfortunately I can't attach photos here but I Emailed them to the manager Prince Sanders and my issue was completely ignored! Very unprofessional and definitely won't be staying there again nor recommend to anyone!!!
5,4 Okay
Pros:
Cons: unexplained deductions from the card, decor of the room, view of the room( although a view was promised)
10,0 Excellent
Pros: A well maintained hotel with excellent service at a great location. I stayed over a week in a one bdrm suit, it was very comfortable, quiet and very clean. Felt at home! The team at the hotel, from front desk to bell boys to cleaning, is friendly and super professional.
Cons:
8,3 Excellent
Pros: Amazing cleaning services to every detail, luxury rooms, towels, mattresses, everything is of the top range.
Cons: The overall atmosphere and attitude of staff wasn't very welcoming. Not that they are rude, however, not very friendly and ready to greet or interact with guests. Not happy atmosphere overall despite of lexury and comfort of the hotel. Very small lobby with lots of stuff and doormen who are not really opening the doors for guests but rather chat outside with drivers by the entrance door:)
10,0 Excellent
Pros: Everything was of top quality room service food everything
Cons:
9,2 Excellent
Pros: comfortable and clean room, very nice I like it
Cons:
10,0 Excellent
Pros: Personalized services, great stuff
Cons:
9,2 Excellent
Pros: The location is fantastic and staffs are very kind and nice.
Cons: The parking is all valet-based. So, I had to request my car when I was checking-out. However, the staff had brought wrong car, and I had to ask the other car. In addition, I had no idea how much tips do I have to pay. So, I had passed my gratitude based on my common sense. Nonetheless, he looked disappointing and angry. I had no idea what I am I supposed to do there on the street.
10,0 Excellent
Pros: Excellent service and staff ! excellent room, excellent location !
Cons: No
7,9 Good
Pros: Staff
Cons: Nothing
8,8 Excellent
Pros: Hotel was absolutely top, the view from 11 floor was a breathtaking experience, breakfast was excellent, the cleanliness of the hotel excellent.
Cons: Absolutely appalling behavior of the hotel staff. I paid for an apartment for 4 people with spectacular views of Central Park for two days for me and my wife. I made my reservation 6 months ago. Upon arrival we were accommodated on the 3rd floor overlooking Columbus Circle! When I complained about that I wanted the apartment I paid for, they said another was not free and I had to wait until the next day. The second day of our stay we moved to the desired apartment at 4:20 p.m.!!! But they no longer bothered to add a fruit bowl or minibar or an apology. But the worst was yet to come. As a pre-booking fee they took $ 900 - ok, it is okay. BUT, They charged $ 2,145 at check-in and charged $ 2,229 at check-out, not canceling their previous pre-reservation at $ 2,145. When I pointed out, they just said that the blocked amount will be released in about 7 days. Only at the end of our stay in NYC! So booking via booking.com was worth $ 1,741 + $ 300 import from the airport with all tax, but those thieves took over $ 4,400 from my account. Outrageous! The money was only released after I called and complained in my bank. Incredible behavior! Otherwise the hotel was absolutely top, the view from 11 floor was a breathtaking experience, breakfast was excellent, the cleanliness of the hotel excellent. But the behavior of front desk staff and blunt bellboys was unacceptable. I can't believe that this is even possible at a hotel by the US President. Perhaps the President's employees are his enemies and do not want his re-election. TRUMP 2020 Certainly I will be happy to return to this hotel when the staff is replaced. Robert
A stay at Trump International Hotel & Tower New York places you in the heart of New York, steps from Central Park and Columbus Circle. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in New York? This hotel has facilities measuring 665 square feet (62 square meters), including conference space.
With a stay at WestHouse New York, you'll be centrally located in New York, steps from Carnegie Hall and 2 minutes by foot from Ed Sullivan Theater. Featured amenities include a 24-hour business center, limo/town car service, and express check-out.
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Overall 8,2 Excellent
Based on 1 351 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: Breakfast buffet upstairs together with the happy hour of an evening were unexpected bonuses and amazing value. Location was superb in being able to walk down to Broadway, over to 5th, up to Central Park.
Excellent
10,0
Pros: I loved the location, the staff was very warm and accommodating. The breakfast and evening social were outstanding.
Excellent
10,0
Pros: Great room, great location and we enjoyed the champagne!
Mediocre
2,5
Pros: They are not nice nor kind. Nor willing to help at all
Mediocre
3,0
Pros: Location
Excellent
10,0
Pros: Friendly staff, nice room, view to Time Square, appropriate breakfast, afternoon snacks, ideal location. Due to my birthday during the stay I got some chocolate and a bottle of wine as present. What a nice gesture. All in all a great stay.
Excellent
10,0
Pros: The staff were extremely friendly, the room was very clean and I love the fact that I got upgraded. Nick and Ashley from the front desk were just awesome
Excellent
9,6
Pros: Friendly staff. Good location. Got a free upgrade of room upon arrival.
Excellent
8,3
Pros: Welcome and friendly staff
Okay
4,2
Excellent
10,0
Good
6,0
Details
Reviews
Overall 8,2 Excellent
Based on 1 351 reviews
Location
9,7
WiFi
7,4
Service
7,3
Value
7,0
Room
6,5
Breakfast
6,0
Location
9,4
Bar
8,9
Value
7,3
Service
7,2
Room
6,5
Breakfast
6,1
Location
9,8
Bar
8,1
Service
7,6
Room
6,3
Comfort
6,2
Breakfast
5,8
Amenities
5,1
Location
9,6
Value
6,8
Service
6,5
Vibe
6,4
Breakfast
5,8
Comfort
5,7
Room
5,5
Amenities
5,1
10,0 Excellent
Pros: Breakfast buffet upstairs together with the happy hour of an evening were unexpected bonuses and amazing value. Location was superb in being able to walk down to Broadway, over to 5th, up to Central Park.
Cons: Maybe a main light in the room - it was a little dark unless you went to the hallway or bathroom
10,0 Excellent
Pros: I loved the location, the staff was very warm and accommodating. The breakfast and evening social were outstanding.
Cons: I had to constantly ask for more towels, daily.
10,0 Excellent
Pros: Great room, great location and we enjoyed the champagne!
Cons:
2,5 Mediocre
Pros: They are not nice nor kind. Nor willing to help at all
Cons: They charged me for a night I booked by midtale. 5 mins later i wrote to them as they clearly could see my real reservation was for staying with them for almost a week but 3 months later. Wrote many times etc. No willing to help even tough we would have been using 4 rooms for a whole week later this year. This is not a great customer service.
3,0 Mediocre
Pros: Location
Cons: They charges us 49 USD/day/person without letting us know in advance. We would have not stayed there if we knew before. It was supposed to be for food/beverage service. But we dont drink alcohol and didnt use the service as much as we should have to make
10,0 Excellent
Pros: Friendly staff, nice room, view to Time Square, appropriate breakfast, afternoon snacks, ideal location. Due to my birthday during the stay I got some chocolate and a bottle of wine as present. What a nice gesture. All in all a great stay.
Cons: Due to the hotel is very close to the Time Square it is very noisy. Furthermore the rooftop bar was closed because of construction works.
10,0 Excellent
Pros: The staff were extremely friendly, the room was very clean and I love the fact that I got upgraded. Nick and Ashley from the front desk were just awesome
Cons: I wish they had a cigar lounge
9,6 Excellent
Pros: Friendly staff. Good location. Got a free upgrade of room upon arrival.
Cons:
8,3 Excellent
Pros: Welcome and friendly staff
Cons: Not really a 5-star hotel. From room lighting.(lack of overhead lighting), tiny bathroom, window barred by scaffolding (should have mentioned it), mediocre breakfast.
4,2 Okay
Pros:
Cons: Very dirty and poor maintenance
10,0 Excellent
Pros:
Cons: The hole in the shower door to give access to the shower controls
6,0 Good
Pros:
Cons: Hotel maintenance is poor ; service is not up the standard
With a stay at WestHouse New York, you'll be centrally located in New York, steps from Carnegie Hall and 2 minutes by foot from Ed Sullivan Theater. Featured amenities include a 24-hour business center, limo/town car service, and express check-out.
Crowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, situated directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are headquarters of Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world aren't just a cab ride away — they're mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
Overall 8,1 Excellent
Based on 13 411 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,5
Pros: Clean and tidy. Good location.
Excellent
10,0
Pros: Love the hotel! Very classy, very clean! Wonderful staff and valet parking was great!! Beds and room clean and comfortable! I’m walking distance of EVERYTHING! 5 minute walk to Times Square!!! Wonderful place to be to see the sites and hear the sounds of NYC!!
Excellent
10,0
Pros: Great location neat rooms wonderful staff
Excellent
9,4
Pros: Location and comfort
Mediocre
3,0
Pros: The location of the hotel was great.
Excellent
8,8
Pros: Was ideally located
Good
6,3
Excellent
8,8
Pros: The location and friendly staff
Okay
4,2
Pros: The location is convenient. The breakfast was very good.
Good
6,3
Pros: Breakfast was good
Okay
5,0
Pros: Just the location....
Excellent
10,0
Pros: Fantastic location. All the at reception, Bar all very friendly particularly Ana and her colleagues at breakfast.
Details
Reviews
Overall 8,1 Excellent
Based on 13 411 reviews
Location
9,6
WiFi
8,1
Wellness
8,0
Service
7,4
Breakfast
6,5
Room
6,2
Cleanliness
5,9
Amenities
4,9
Value
4,6
Vibe
4,2
Location
9,4
Service
7,4
Breakfast
7,2
WiFi
6,8
Food
5,8
Cleanliness
5,3
Room
5,2
Value
4,8
Pool
4,0
Amenities
3,2
Vibe
1,6
Location
9,8
Service
7,3
Breakfast
6,8
Room
5,9
Cleanliness
5,7
Amenities
5,2
Value
4,0
Vibe
3,7
Location
9,3
WiFi
6,8
Service
6,5
Value
5,0
Amenities
4,5
Room
4,4
Vibe
3,1
Location
9,6
Bar
7,7
Service
7,4
Comfort
7,0
Room
6,2
Breakfast
6,0
Cleanliness
5,6
Amenities
4,7
Value
4,6
7,5 Good
Pros: Clean and tidy. Good location.
Cons: No fridge. Our room floor was on a lean.
10,0 Excellent
Pros: Love the hotel! Very classy, very clean! Wonderful staff and valet parking was great!! Beds and room clean and comfortable! I’m walking distance of EVERYTHING! 5 minute walk to Times Square!!! Wonderful place to be to see the sites and hear the sounds of NYC!!
Cons: Nothing we didn’t like! No regrets at all!
10,0 Excellent
Pros: Great location neat rooms wonderful staff
Cons: Long wait to check in
9,4 Excellent
Pros: Location and comfort
Cons: A tad cleaner
3,0 Mediocre
Pros: The location of the hotel was great.
Cons: I thought the front of the hotel looked horrible and I was never made aware prior to my stay. I would have chosen a nicer looking place for over $600 for 2 nights. Plus the wall paper was hanging in the bathroom. I stayed in a double room with 4 people and the room was small and there was not enough of anything for 4 people. You would think they could at least do that. Then when I went to leave I was told I had a $140.00 garage parking fee to pay that was never told to me. I believe I read online that parking was available but never mentioned a few. I was very disappointed with my stay and don't think I will return. The only thing that was told would be done was a credit for my services fees the manager provided but waiting for that refund stil. I hope something is done to compensate me. I still will pay $60 for parking I was under the impression was free.
8,8 Excellent
Pros: Was ideally located
Cons: Nothing
6,3 Good
Pros:
Cons: Waiting an eternity to be checked in .
8,8 Excellent
Pros: The location and friendly staff
Cons: No toilet roll, we found a pair of dirty socks and T-shirt behind the curtains.
4,2 Okay
Pros: The location is convenient. The breakfast was very good.
Cons: I had flight delays and was supposed to arrive around 3p-4p. I ended up not getting in until 5am. I called several times to see what my options were and the staff was rude and said I could give up my room of 4 nights or pay for the night I wasn’t actually there. Ok fine. I’ll pay for 4 full nights. When I arrived I was given a room that had mold growing on the ceiling above the bed. I requested another room. I was given a temporary room and told that my room with two double beds would be reassigned to me the next day. I went down at 10am and made sure that it’s was known what my room situation was and that I would be back in the afternoon to be given keys to my new room. Came back at 4:30pm and was told that no room was approved for me because I booked through booking.com. I had to have a long conversation with the Assistant Manager who told me I booked an ADA room and I couldn’t just ask for a two double bed room because I messed up. I told her I didn’t that I was given an ADA room because of mold on the ceiling in the room assigned to me when I arrived. I had to show my booking reservations to show I was not lying about my reservation. I finally got a room and was told they would waive the $35 daily service fee that covers Wifi, etc. Well good thing we could never even get on the WiFi because it was so bad. The new room I was assigned to had mold all over the bathroom. See pictures below. After so much trouble and poor service previously in sucked it up and didn’t complain. When you stay at a hotel such as the Crown Plaza it is known for its prestige and cleanliness. I’m paying $1800 for 4 nights for a dirty room with mold. I will never stay at this hotel again. I’ve stayed at LaQuintas that we’re nicer than this and more than half the cost. Don’t pay for a room with a view because the hotel really doesn’t have a direct view of Times Square. You have to lean over and look way down the street to actually see Times Square.
6,3 Good
Pros: Breakfast was good
Cons: The second night key card didn't work, waited in a long line to get it re-activated. The clerk Frank's customer service was really bad. He was using his index figer at me, instead of explaining the situation.
5,0 Okay
Pros: Just the location....
Cons: They didn't want to honor the military rate. It is the first time it has happened. I booked the reservation on-line but in all hotels they don't have any problem adjusting it once you check in. Very unfortunate....I wont come again if they dont solve this for this occassion
10,0 Excellent
Pros: Fantastic location. All the at reception, Bar all very friendly particularly Ana and her colleagues at breakfast.
Cons: The amount of tax that is added onto the hotel bill. I’m sure this is the same for any New York Hotel. Make sure when you book that all taxes are included.
Crowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, situated directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are headquarters of Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world aren't just a cab ride away — they're mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
Daily Mandatory Charge will be added to the room rate and includes: Urban Destination Charge with premium guest internet access (3 devices); daily $20 beverage credit in Lobby Lounge or Bridges Bar; daily $10 food credit in Herb N' Kitchen (grab and go only); local and toll-free calls. New York Hilton Midtown, located in the heart of midtown Manhattan on Avenue of the Americas between West 53rd and West 54th streets, is within a short walking distance of Central Park, Rockefeller Center, Radio City Music Hall, the Museum of Modern Art and Carnegie Hall, and is just a few blocks away from Times Square, Broadway theaters and the renowned Fifth Avenue shopping district. The 1,907-room New York Hilton is a sophisticated international hotel that appeals to both savvy business and leisure travelers. The hotel has recently been renovated with a contemporary look present throughout the lobby, restaurant, bars and lounges, fitness center and spacious guest rooms and suites. Travelers select from a variety of modern, spacious guest rooms and suites featuring Hilton's Serenity comfortable bedding. Grab a bite to eat at Herb N’ Kitchen, featuring seasonal salads, artisanal sandwiches, brick oven pizzas, and specialty coffees. Stay cool in our Minus5 Ice Bar, where you can touch, feel, and explore handcrafted ice sculptures and ice architecture made from Canadian ice. Enjoy your favorite cocktails in our Lobby Lounge or Bridges Bar. Stay active during your stay in the hotel's 8,000 sq. ft. fitness center featuring modern strength, cardio and entertainment equipment, a Kinesis wall and resistance weights. New York Hilton Midtown is much more than a place to stay in New York City. It’s a place to experience the city in ways that will inspire, delight and even surprise you.
Overall 8,1 Excellent
Based on 10 180 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,1
Pros: Location
Poor
1,0
Pros: Only the location was good.
Excellent
10,0
Pros: everything from the minute we stepped out of uber ....staff were fab, helpful, . checking in very quickly...room on 10th floor very spacious . 4 people staying in this room and everything we needed was there.
Excellent
8,8
Pros: Very Convenient Location, friendly staff, and good food. definitely met my expectation and good value for money.
Good
7,9
Mediocre
3,8
Good
7,9
Pros: location, location, location
Excellent
10,0
Pros: The hotel location is excellent, it’s got everything in close proximity. Staff were excellent, helpful and friendly. Hotel is clean and tidy as expected.
Excellent
8,8
Excellent
9,6
Pros: Spacious rooms, friendly staff superb location, excellent breakfast
Okay
5,8
Pros: Location
Excellent
10,0
Pros: The staff at the reception was absolutely top notch. Very professional. Thanks.
Details
Reviews
Overall 8,1 Excellent
Based on 10 180 reviews
Location
9,6
Wellness
9,0
Breakfast
8,2
Service
6,8
WiFi
6,4
Room
6,1
Amenities
6,0
Vibe
5,8
Bar
5,4
Value
4,7
Location
9,6
Wellness
9,1
Breakfast
8,9
Cleanliness
6,4
Service
5,9
Vibe
5,3
Bar
5,3
Room
5,3
Comfort
5,1
WiFi
4,7
Value
4,2
Location
9,6
Breakfast
7,9
Service
6,6
Cleanliness
6,3
Food
5,7
Room
5,3
Vibe
5,1
Value
4,9
WiFi
4,7
Location
9,6
Breakfast
8,6
Cleanliness
6,4
Room
6,1
Service
5,5
Value
4,9
Vibe
4,9
Location
9,7
Breakfast
7,9
Service
7,0
Value
5,3
Room
5,2
Vibe
5,2
7,1 Good
Pros: Location
Cons: services of the room
1,0 Poor
Pros: Only the location was good.
Cons: From the front desk staff being extremely rude to added charges, mandatory fees to use at the bar with closed early, the snack shoppe whose system was down. Awful experience. The room we had was not clean and the bathroom had mold. Would never recommend.
10,0 Excellent
Pros: everything from the minute we stepped out of uber ....staff were fab, helpful, . checking in very quickly...room on 10th floor very spacious . 4 people staying in this room and everything we needed was there.
Cons: nothing and that is the truth....
8,8 Excellent
Pros: Very Convenient Location, friendly staff, and good food. definitely met my expectation and good value for money.
Cons:
7,9 Good
Pros:
Cons: resort fee is like welfare for the bar and snack places on premises
3,8 Mediocre
Pros:
Cons: The communication with them is absolutely a nightmare. They charged me twice and made mistakes in billing. Been in touch with them with endless calls before and after the stay. Base on this experience - I will not book a Hilton hotel ever again
7,9 Good
Pros: location, location, location
Cons: some areas look outdated
10,0 Excellent
Pros: The hotel location is excellent, it’s got everything in close proximity. Staff were excellent, helpful and friendly. Hotel is clean and tidy as expected.
Cons:
8,8 Excellent
Pros:
Cons: My son just late check out at 1pm, Hotel charge me more than $58 although i am Hilton honor member.
9,6 Excellent
Pros: Spacious rooms, friendly staff superb location, excellent breakfast
Cons: No kettle in room
5,8 Okay
Pros: Location
Cons: In need of updating no tea facilities no fridge cost of hotel includes$35 in lounge and shop in hotel , per night , but doesn’t tell you this , we only found out from other reviews not very helpful staff a bit disappointed
10,0 Excellent
Pros: The staff at the reception was absolutely top notch. Very professional. Thanks.
Cons:
Daily Mandatory Charge will be added to the room rate and includes: Urban Destination Charge with premium guest internet access (3 devices); daily $20 beverage credit in Lobby Lounge or Bridges Bar; daily $10 food credit in Herb N' Kitchen (grab and go only); local and toll-free calls. New York Hilton Midtown, located in the heart of midtown Manhattan on Avenue of the Americas between West 53rd and West 54th streets, is within a short walking distance of Central Park, Rockefeller Center, Radio City Music Hall, the Museum of Modern Art and Carnegie Hall, and is just a few blocks away from Times Square, Broadway theaters and the renowned Fifth Avenue shopping district. The 1,907-room New York Hilton is a sophisticated international hotel that appeals to both savvy business and leisure travelers. The hotel has recently been renovated with a contemporary look present throughout the lobby, restaurant, bars and lounges, fitness center and spacious guest rooms and suites. Travelers select from a variety of modern, spacious guest rooms and suites featuring Hilton's Serenity comfortable bedding. Grab a bite to eat at Herb N’ Kitchen, featuring seasonal salads, artisanal sandwiches, brick oven pizzas, and specialty coffees. Stay cool in our Minus5 Ice Bar, where you can touch, feel, and explore handcrafted ice sculptures and ice architecture made from Canadian ice. Enjoy your favorite cocktails in our Lobby Lounge or Bridges Bar. Stay active during your stay in the hotel's 8,000 sq. ft. fitness center featuring modern strength, cardio and entertainment equipment, a Kinesis wall and resistance weights. New York Hilton Midtown is much more than a place to stay in New York City. It’s a place to experience the city in ways that will inspire, delight and even surprise you.
Escape the bustle of New York’s streets in the serene surroundings of the InterContinental® New York Times Square hotel. The epitome of modern glamour, the hotel is LEED certified with design highlights that include a sculpture garden and tree-inspired columns. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. We also have a glamorous ballroom, 24-hour fitness center and personalized in-room beauty services by NOMI.
Overall 8,1 Excellent
Based on 5 719 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,2
Pros: staff very courteous and friendly beds so comfortable
Excellent
9,0
Pros: location was excellent. staff was very accommodating. stinger restaurant in the lobby had excellent food as well
Excellent
10,0
Pros: We checked in early and they upgraded us to a City View room at no charge to get us in and settled so we could explore NYC. That was an example of the staff going above and beyond to make our experience great.
Excellent
10,0
Pros: Super clean, comfy beds, good service
Good
7,9
Pros: Location, staff
Excellent
9,6
Pros: The bed was wo fearful. The shower superb. The waitperson in your restaurant, Eduardo was friendly while professional
Poor
1,0
Pros: Nothing... I checked out early
Excellent
9,6
Pros: Good location, nice clean hotel, kind staff, very good coctails at the bar.
Excellent
9,2
Pros: The location is superb,just a few minutes walk to to Times Square,a lot of restaurants and shops nearby, it’s very convenient to stay here,everything is accessible
Good
6,7
Pros: Very close to food places and theatre district.
Excellent
10,0
Pros: Right from the second we arrived everything was amazing! The guys at the door were fantastic, check in was a breeze, the room was big and clean and the view was great! The location was close to Timesheet Square which was great for us! Beds were comfy and the shower was amazing! Loved this place and would definitely stay again!
Good
7,5
Pros: Very comfortable beds, great views from our room
Details
Reviews
Overall 8,1 Excellent
Based on 5 719 reviews
Location
9,6
WiFi
7,7
Room
7,4
Comfort
7,1
Service
6,8
Cleanliness
6,1
Breakfast
5,4
Value
3,6
Location
9,7
Service
7,1
Room
6,6
WiFi
6,4
Cleanliness
5,8
Breakfast
5,4
Vibe
5,4
Value
3,4
Location
9,6
Room
8,0
Comfort
7,1
Service
6,2
Room
6,4
Service
6,2
Location
9,4
Service
6,7
9,2 Excellent
Pros: staff very courteous and friendly beds so comfortable
Cons:
9,0 Excellent
Pros: location was excellent. staff was very accommodating. stinger restaurant in the lobby had excellent food as well
Cons: hallways were musty and old and unattractive looking. rooms on lower floors had crummy window views
10,0 Excellent
Pros: We checked in early and they upgraded us to a City View room at no charge to get us in and settled so we could explore NYC. That was an example of the staff going above and beyond to make our experience great.
Cons: Not a thing. Great Hotel.
10,0 Excellent
Pros: Super clean, comfy beds, good service
Cons:
7,9 Good
Pros: Location, staff
Cons: Bed too small
9,6 Excellent
Pros: The bed was wo fearful. The shower superb. The waitperson in your restaurant, Eduardo was friendly while professional
Cons: Veterans discount given.
1,0 Poor
Pros: Nothing... I checked out early
Cons: Upon arrival checking in at the front desk was a terrible experience. The lady at check-in Was rude . The Hotel description says that they rooms had been Remodeled and update. Worn out carpet and mold in bathroom !
9,6 Excellent
Pros: Good location, nice clean hotel, kind staff, very good coctails at the bar.
Cons: However I wrote to the hotel we would like to get a higher room (we were celebrating our engagement) we got a really small room on the 3. floor
9,2 Excellent
Pros: The location is superb,just a few minutes walk to to Times Square,a lot of restaurants and shops nearby, it’s very convenient to stay here,everything is accessible
Cons:
6,7 Good
Pros: Very close to food places and theatre district.
Cons: Bathroom was subpar. There was mildew in the bath tub and around the faucet and sink. I even told the staff about this and nothing was done to accommodate me. Disappointing. My stay wasn’t the best value room wasn’t the cheapest.
10,0 Excellent
Pros: Right from the second we arrived everything was amazing! The guys at the door were fantastic, check in was a breeze, the room was big and clean and the view was great! The location was close to Timesheet Square which was great for us! Beds were comfy and the shower was amazing! Loved this place and would definitely stay again!
Cons: Nothing!
7,5 Good
Pros: Very comfortable beds, great views from our room
Cons: Replace towels and milk/sugar
Escape the bustle of New York’s streets in the serene surroundings of the InterContinental® New York Times Square hotel. The epitome of modern glamour, the hotel is LEED certified with design highlights that include a sculpture garden and tree-inspired columns. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. We also have a glamorous ballroom, 24-hour fitness center and personalized in-room beauty services by NOMI.
Winner of the international hotel two consecutive years 2011-2012 at the european hospitality awards.Sanctuary Hotel offer 111 luxurious guest rooms and Service Tailored to Any Request from Sanctuary's very own S.T.A.R. program, premiere New York City dining, an energetic Lobby Bar and an exclusive Rooftop Lounge. Today, guests of Sanctuary Hotel New York are getting a glimpse of whats to come. A leading Manhattan lifestyle hotel that offers personalized service and luxury at-home amenities that provide more than a restful nights sleep, but a New York City sanctuary of your very own. Preview our luxurious guest rooms & suites and immerse yourself in imported European linen and duvets. Relax in a modern glass enclosed spa shower featuring rain-shower fixtures and custom organic Eco-friendly bath amenities. All guest rooms currently feature Bluetooth enabled iHome stereo systems, complimentary WiFi internet access and high definition flat screen televisions complete with on-demand premium movies, news and sports programming. Additional in-room amenities include laptop compatible electronic programmable safes, hairdryers, irons and ironing boards. WiFi Internet access is available in all guest rooms in addition to all public spaces throughout the hotel.
Overall 8,1 Excellent
Based on 2 032 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Boutique style property adjacent to hustle and bustle of Times Square. Please note that showers are private but the room was studio style and a nice heavy retractable curtain separates shower. Well dine but If you require a solid wall and door you want to ask front desk. Not an issue for my daughter and myself. Walking distance to Rockefeller Square. Staff was very friendly. Just half a block to Times Square bleachers.
Good
7,5
Pros: The location was amazing. Only 1 minute walk from Time Square and Broadway. The room was clean and bed was comfortable.
Excellent
10,0
Pros: The room was small, quiet and comfortable. We did not discover the roof-top restaurant--The Haven--until our last day. Fantastic food, drinks, music, and view--and although we lingered perhaps too long on a sunny Sunday afternoon, the staff and service were wonderful. And the parking (garage on 46th street, a 5 minute walk) was the fairest price we've experienced in NYC--ever.
Good
7,5
Pros: Hot water and coffee service
Good
7,9
Pros: The breakfast was so repetitive. I am not sure what percentage of the rate goes to breakfast but I will not pay for it in the future.
Good
7,5
Pros: Location
Okay
4,6
Pros: The location of the hotel was great and the beds were very comfortable.
Good
6,3
Pros: - Staff is friendly and helpful. Offered a room discount following the complaint about the cleanness of the room and finding my pyjama on the floor. - Great location next to Times Square with good metro connections in proximity.
Excellent
10,0
Pros: Location and staff.
Excellent
10,0
Pros: The location is unbeatable for a trip to see shows on Broadway! You walk out of the door and are in the heart of Times Square. The staff were unbelievably helpful and welcoming. The entire experience was exactly what I wanted when taking my sisters and niece to NYC for the first time.
Okay
5,8
Pros: It was clean and convenient.
Excellent
9,2
Pros: The location is great and the staff are very helpful and kind.
Details
Reviews
Overall 8,1 Excellent
Based on 2 032 reviews
Location
9,5
WiFi
9,1
Service
9,0
Food
5,9
Room
5,5
Breakfast
4,3
Comfort
3,3
Wellness
0,8
Pool
0,0
Location
9,3
Service
8,4
Food
6,0
Room
5,8
Breakfast
4,1
Comfort
3,4
Location
9,7
Service
9,3
Food
5,8
Breakfast
4,5
Room
3,9
Comfort
3,4
Location
9,6
Service
8,9
Amenities
5,3
Room
5,0
Breakfast
4,1
Comfort
4,1
Service
9,0
Room
3,9
Breakfast
3,6
10,0 Excellent
Pros: Boutique style property adjacent to hustle and bustle of Times Square. Please note that showers are private but the room was studio style and a nice heavy retractable curtain separates shower. Well dine but If you require a solid wall and door you want to ask front desk. Not an issue for my daughter and myself. Walking distance to Rockefeller Square. Staff was very friendly. Just half a block to Times Square bleachers.
Cons: My only wish was that when I asked for a cab at the door that they would actively call one rather wait for one to pass by. We were dressed and in heels for Fashion Show and asking us to walk to corner for better odds of hailing cab was odd to me. I will say that they were very helpful scheduling a Car on our departure day to LGA.
7,5 Good
Pros: The location was amazing. Only 1 minute walk from Time Square and Broadway. The room was clean and bed was comfortable.
Cons: We arrived a bit earlier (11:00 AM). We couldn’t get into the room before 2:30 PM, where we had to wait for hours in the lobby before we could get a shower after travelling more than 24 hours. If you see people waiting, make a customer friendly effort (or exception) to clean and prepare our room before others that will check in later.
10,0 Excellent
Pros: The room was small, quiet and comfortable. We did not discover the roof-top restaurant--The Haven--until our last day. Fantastic food, drinks, music, and view--and although we lingered perhaps too long on a sunny Sunday afternoon, the staff and service were wonderful. And the parking (garage on 46th street, a 5 minute walk) was the fairest price we've experienced in NYC--ever.
Cons:
7,5 Good
Pros: Hot water and coffee service
Cons: Too noisy because of the roof bar. Services ok friendly.
7,9 Good
Pros: The breakfast was so repetitive. I am not sure what percentage of the rate goes to breakfast but I will not pay for it in the future.
Cons: Our sink could have been cleaner. There were drops of liquid make up. The sink is white. It makes you wonder what else was missed.
7,5 Good
Pros: Location
Cons: Room was so small.
4,6 Okay
Pros: The location of the hotel was great and the beds were very comfortable.
Cons: This is not a 5 but a 3 star hotel. Breakfast was very simple and the rooms were old, dusty and there was no natural light coming in. The ventilation was also very loud.
6,3 Good
Pros: - Staff is friendly and helpful. Offered a room discount following the complaint about the cleanness of the room and finding my pyjama on the floor. - Great location next to Times Square with good metro connections in proximity.
Cons: - Toilet was dirty on arrival. After having notified the reception and they said they sent someone to clean, no-one seems to have checked as the toilet was still dirty. - The other day, I found my pyjama in the corner of the room on the floor. - Very small windows, view was facing directly another building, very little day light came into the room. - Room furniture seems a bit outdated/used. - Breakfast is very simple and repetitive. One cereal, toast, croissant, plain omelette and sausages...everyday. - Room somewhat noisy with noise coming from corridor and other rooms.
10,0 Excellent
Pros: Location and staff.
Cons:
10,0 Excellent
Pros: The location is unbeatable for a trip to see shows on Broadway! You walk out of the door and are in the heart of Times Square. The staff were unbelievably helpful and welcoming. The entire experience was exactly what I wanted when taking my sisters and niece to NYC for the first time.
Cons:
5,8 Okay
Pros: It was clean and convenient.
Cons: Rooms were too small for the price and I got a deal. Elevators are small slow and dark. Staff is confused and too slow.
9,2 Excellent
Pros: The location is great and the staff are very helpful and kind.
Cons:
Winner of the international hotel two consecutive years 2011-2012 at the european hospitality awards.Sanctuary Hotel offer 111 luxurious guest rooms and Service Tailored to Any Request from Sanctuary's very own S.T.A.R. program, premiere New York City dining, an energetic Lobby Bar and an exclusive Rooftop Lounge. Today, guests of Sanctuary Hotel New York are getting a glimpse of whats to come. A leading Manhattan lifestyle hotel that offers personalized service and luxury at-home amenities that provide more than a restful nights sleep, but a New York City sanctuary of your very own. Preview our luxurious guest rooms & suites and immerse yourself in imported European linen and duvets. Relax in a modern glass enclosed spa shower featuring rain-shower fixtures and custom organic Eco-friendly bath amenities. All guest rooms currently feature Bluetooth enabled iHome stereo systems, complimentary WiFi internet access and high definition flat screen televisions complete with on-demand premium movies, news and sports programming. Additional in-room amenities include laptop compatible electronic programmable safes, hairdryers, irons and ironing boards. WiFi Internet access is available in all guest rooms in addition to all public spaces throughout the hotel.
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
Overall 8,0 Excellent
Based on 11 009 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,3
Pros: For New York this is a reasonably priced budget hotel. We needed a twin room but these are few and far between in the city so we opted for a room with bunk beds. Beds are comfortable, each with its own light, 2 USB ports, 2 sockets and TV. The room also has a table, phone and washbasin. Shared bathroom but these are kept clean; 4 bathrooms for around 14 rooms, and we found there was always at least one free when needed. Towels, tissues and soap provided in room. Dispensers for shampoo, conditioner and body lotion in bathrooms. Indicator lights within the room show which ones are in use. Ventilation system as well as air conditioning. Check-in and check-out straightforward, and facility to leave luggage securely free of charge. Efficient lifts. Excellent location in the central area of Manhattan. Easy to walk to major sights such as the Rockefeller Center, Museum of Modern Art, NY Public Library, Times Square, Empire State Building, and southern part of Central Park. Easy access to the subway for travelling to other areas of the city, and for the E line to JFK airport. Plenty of restaurants and supermarkets nearby. Main shopping avenues only a few blocks away. Roof terrace with seating an added bonus. Food and drinks can be purchased on site but we didn't do this so can't comment on quality.
Excellent
9,2
Pros: Clean and comfy friendly staff
Good
7,1
Poor
1,0
Excellent
9,6
Pros: Good location and good base to explore the city. Close to subway for getting around. Clean room with comfortable bed. We had a private bathroom in the room which was great.
Poor
1,0
Pros: The location and the rooftop (which is actually quite smaller in person than the pictures suggest)
Okay
5,8
Pros: central location
Good
6,0
Pros: Bed very comfortable.
Good
7,5
Pros: great location and great rooftop, clean facilities
Excellent
8,8
Pros: The location is perfect. It is close to everywhere a tourist needs to go.
Excellent
9,6
Pros: Nice city hotel even small space of room but Pod51 is design to suit with your needs. Affordable price and good location nearby with many attractions place within a walking distance.
Excellent
10,0
Pros: It was in a great location for walking to many tourist attractions. Our bunk bed pod was very cozy for the two of us celebrating our 30th anniversary on our first visit to NYC.
Details
Reviews
Overall 8,0 Excellent
Based on 11 009 reviews
Location
9,7
WiFi
8,9
Food
8,3
Service
8,1
Vibe
8,0
Amenities
7,4
Room
5,7
Breakfast
5,0
Comfort
2,6
Location
9,8
Service
8,8
Food
8,6
Amenities
8,5
WiFi
8,1
Vibe
7,9
Room
6,2
Breakfast
5,2
Comfort
2,8
Location
9,8
Service
8,6
Food
8,5
Amenities
7,5
Breakfast
5,3
Room
4,5
Comfort
1,9
Location
9,6
Food
8,7
Service
8,6
Vibe
7,8
Amenities
7,1
Room
5,6
Comfort
2,1
Location
9,5
Service
8,4
Amenities
7,6
Value
7,3
Room
4,8
Comfort
2,6
8,3 Excellent
Pros: For New York this is a reasonably priced budget hotel. We needed a twin room but these are few and far between in the city so we opted for a room with bunk beds. Beds are comfortable, each with its own light, 2 USB ports, 2 sockets and TV. The room also has a table, phone and washbasin. Shared bathroom but these are kept clean; 4 bathrooms for around 14 rooms, and we found there was always at least one free when needed. Towels, tissues and soap provided in room. Dispensers for shampoo, conditioner and body lotion in bathrooms. Indicator lights within the room show which ones are in use. Ventilation system as well as air conditioning. Check-in and check-out straightforward, and facility to leave luggage securely free of charge. Efficient lifts. Excellent location in the central area of Manhattan. Easy to walk to major sights such as the Rockefeller Center, Museum of Modern Art, NY Public Library, Times Square, Empire State Building, and southern part of Central Park. Easy access to the subway for travelling to other areas of the city, and for the E line to JFK airport. Plenty of restaurants and supermarkets nearby. Main shopping avenues only a few blocks away. Roof terrace with seating an added bonus. Food and drinks can be purchased on site but we didn't do this so can't comment on quality.
Cons: Not a dislike as such but the ventilation system is very noisy at night - take ear plugs if you are light sleeper.
9,2 Excellent
Pros: Clean and comfy friendly staff
Cons: Size of the room
7,1 Good
Pros:
Cons: The size for the room. So much so that bed was turned sideways so the so called head board was never used.
1,0 Poor
Pros:
Cons: At $--- a night this hotel has the worst price value relationship of any hotel I have stayed in in NY. Shared bathroom and bunk beds. Tiny room. A bad joke.
9,6 Excellent
Pros: Good location and good base to explore the city. Close to subway for getting around. Clean room with comfortable bed. We had a private bathroom in the room which was great.
Cons: The room is compact but has all you need in it.
1,0 Poor
Pros: The location and the rooftop (which is actually quite smaller in person than the pictures suggest)
Cons: The rooms were like dorm rooms, so tiny and they pushed the small bed up against the wall like a dorm. Very unappealing aesthetically. The bed was also so uncomfortable. The staff was also very dry and they made it so difficult to check in/out.
5,8 Okay
Pros: central location
Cons: Room and bathroom is too small. It was not comfortable to be in and the air conditioning is too loud. Also very noisy with traffic from the main road
6,0 Good
Pros: Bed very comfortable.
Cons: The bathroom sink was the size of an airplane bathroom—minuscule.
7,5 Good
Pros: great location and great rooftop, clean facilities
Cons:
8,8 Excellent
Pros: The location is perfect. It is close to everywhere a tourist needs to go.
Cons: Nothing.
9,6 Excellent
Pros: Nice city hotel even small space of room but Pod51 is design to suit with your needs. Affordable price and good location nearby with many attractions place within a walking distance.
Cons: Need to look into ventilation in a room actually is not a really big issue but just need to look into it. Overall me and my sister was really like it.
10,0 Excellent
Pros: It was in a great location for walking to many tourist attractions. Our bunk bed pod was very cozy for the two of us celebrating our 30th anniversary on our first visit to NYC.
Cons:
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 8,0 Excellent
Based on 8 021 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: I liked everything about Yotel. It was close to time square and everything else we wanted to do. The bed was very conformable and staff were very friendly.
Excellent
8,3
Pros: The rooftop deck was amazing. Rooms were clean. Staff was friendly. Would stay here again.
Excellent
9,2
Pros: A clean and aesthetic hotel, Cool lighting in the room, Delicious food in the restaurant with a great view, And a modern and up-to-date gym
Excellent
9,6
Pros: didn t try
Excellent
8,8
Pros: Comfy bed. Nice bar and bartender. Late checkout. Been able to store cases on last day while I continued to explore. I would come back.
Good
7,1
Pros: Yvonne the day manager was brilliant. Kudos to her for fixing the issue with our reservation date change. The bed was very comfortable. Location was decent. the outside patio area was very nice for relaxing in the sun.
Excellent
10,0
Pros: The bed and bedding were awesome. The room was very efficient and well laid out. Had an excellent meal at the Green Fig. Check in and out was super fast and easy.
Mediocre
3,8
Okay
4,6
Pros: Roof terrace was great
Good
7,0
Pros: Pretty streamlined check in and check out. We also had the early and late checkout options that made planning our trip easier!
Excellent
8,0
Pros: Honest price and great location
Excellent
10,0
Pros: Rooftop bar
Details
Reviews
Overall 8,0 Excellent
Based on 8 021 reviews
Location
9,5
Vibe
8,9
WiFi
8,0
Service
7,5
Amenities
7,1
Breakfast
6,9
Room
5,9
Comfort
3,7
Location
9,6
Vibe
8,7
Amenities
7,1
Service
7,0
WiFi
6,8
Breakfast
6,7
Value
6,3
Room
5,9
Comfort
3,5
Location
9,5
Vibe
8,6
Service
8,0
Breakfast
7,1
Amenities
7,0
Room
5,6
Comfort
3,9
Location
9,2
Vibe
8,6
Breakfast
7,0
Amenities
7,0
WiFi
6,6
Value
6,5
Service
6,3
Cleanliness
5,7
Room
5,3
Comfort
3,6
Location
9,6
Vibe
8,7
Room
5,6
Comfort
4,2
10,0 Excellent
Pros: I liked everything about Yotel. It was close to time square and everything else we wanted to do. The bed was very conformable and staff were very friendly.
Cons:
8,3 Excellent
Pros: The rooftop deck was amazing. Rooms were clean. Staff was friendly. Would stay here again.
Cons: Early check in is 30 dollars. For older individuals and those that don't travel often taking two elevators may seem strange and but it's actually a good thing. The 4th floor front desk area seems out the place and dark.
9,2 Excellent
Pros: A clean and aesthetic hotel, Cool lighting in the room, Delicious food in the restaurant with a great view, And a modern and up-to-date gym
Cons:
9,6 Excellent
Pros: didn t try
Cons: terrace service...they forgot about us...had to find waiter to pay...
8,8 Excellent
Pros: Comfy bed. Nice bar and bartender. Late checkout. Been able to store cases on last day while I continued to explore. I would come back.
Cons: Room had no door between bathroom and bed. Breakfast no included. Did not like the idea of no interaction with the receptionist. Pricey enough.
7,1 Good
Pros: Yvonne the day manager was brilliant. Kudos to her for fixing the issue with our reservation date change. The bed was very comfortable. Location was decent. the outside patio area was very nice for relaxing in the sun.
Cons: We had an issue with our stay and called the front desk 8 times. No one ever answered the phone. "Joe the manager" was arrogant and lied about everything he said he was doing to help with the situation.
10,0 Excellent
Pros: The bed and bedding were awesome. The room was very efficient and well laid out. Had an excellent meal at the Green Fig. Check in and out was super fast and easy.
Cons: Nice to have a small frig but knew that was not included in our room. Next time we might book a room that includes one.
3,8 Mediocre
Pros:
Cons: too much noise. Crazy noise from 4th restaurant in middle night. The party with very loudy rock music. Complaints 3 times then closed the rock music. Will not living again. very bad feeling.
4,6 Okay
Pros: Roof terrace was great
Cons: Yotel just felt a little run down. The cabin was a bit unloved,worn and tired The check in was very inpersonal _ I get the online check in however Citizen M do this so much better these days I expected more quirky from Yotel but this just felt "budget"
7,0 Good
Pros: Pretty streamlined check in and check out. We also had the early and late checkout options that made planning our trip easier!
Cons: Vending machine had some issues. The rooms could have had better lighting. When trying to do my makeup it was hard to tell if it looked right. Also needed more wash cloths.
8,0 Excellent
Pros: Honest price and great location
Cons: The room were not very clean. I expected better sheets in the bed (it was cheap and not very clean). Same for the shower. It is great that they put station to check in and check out but they never work..
10,0 Excellent
Pros: Rooftop bar
Cons:
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 7,2 Good
Based on 17 931 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
4,6
Pros: It was in a convenient location...
Excellent
9,6
Pros: Great location
Good
7,5
Pros: The location is great
Good
6,3
Pros: Location
Excellent
10,0
Okay
5,4
Pros: Staff were generally helpful and took care of concerns.
Excellent
8,3
Pros: The location and the friendly staff
Good
7,9
Pros: The location of the Row was perfect, as we were seeing a show at the Lyric theater.
Excellent
10,0
Pros: Marcello was fantastic! So friendly and informative. He was able to get us checked in early at no extra charge. So helpful with telling us the places where we could get discounts for staying with them(we went to the comedy show) and that they had a bag checkin. Elevator system worked well and the bar inside has live music some nights.
Good
6,3
Pros: 1) location 2) staff and fast check-in
Poor
1,0
Pros: location near Time Square
Poor
1,0
Pros: The bathroom was dirty had hair every where the hair was in the bathroom soon as I checked in there was not even no towels for me to shower with
Details
Reviews
Overall 7,2 Good
Based on 17 931 reviews
Location
9,6
WiFi
7,3
Service
5,8
Vibe
5,5
Value
4,9
Room
4,5
Breakfast
4,1
Cleanliness
3,5
Amenities
3,4
Comfort
2,7
Location
9,6
Service
5,9
WiFi
5,7
Value
4,9
Vibe
4,0
Room
3,9
Breakfast
3,7
Amenities
3,1
Cleanliness
2,8
Comfort
2,6
Location
9,5
Service
5,9
WiFi
5,4
Value
4,6
Vibe
4,2
Room
4,0
Breakfast
3,9
Cleanliness
2,8
Amenities
2,6
Comfort
2,4
Location
9,7
Value
4,8
Service
4,6
Room
4,2
Breakfast
4,1
Vibe
4,1
Amenities
3,4
Cleanliness
3,2
Comfort
2,8
Location
9,7
Service
5,9
Value
5,4
Vibe
4,5
Room
4,3
Cleanliness
3,6
Amenities
3,4
Comfort
2,8
4,6 Okay
Pros: It was in a convenient location...
Cons: They hosted a LARGE and extremely loud party in the lobby the night I was there, the party goers constantly were blocking the elevators making it difficult to get to my room. The noise in NYC is obnoxious so when I pay $150 for a nice room and quiet... that is what I expect. There were no signs or warnings from the staff that they were holding a LOUD and crowded party in the lobby that would impede my stay. Very disappointed to say the least. Bellman in the evening shift was extremely rude, yelled and argued with me for several minutes. I will NEVER choose this hotel again
9,6 Excellent
Pros: Great location
Cons: The lifts
7,5 Good
Pros: The location is great
Cons: The hotel room was outdated for the price, especially the bathroom.
6,3 Good
Pros: Location
Cons: Everything else
10,0 Excellent
Pros:
Cons: I could not do the online checkout The site had a problem I had to call internationally to the front desk to check out cuz i was hoping to checkout by email
5,4 Okay
Pros: Staff were generally helpful and took care of concerns.
Cons: When I arrived the room hadn't been properly cleaned. The electrics in my room were also faulty. I asked them to change my room and they did so. One morning there was no hot water at the hotel.
8,3 Excellent
Pros: The location and the friendly staff
Cons: The facilities charges although i did not use any. Its included in the fixed charges.
7,9 Good
Pros: The location of the Row was perfect, as we were seeing a show at the Lyric theater.
Cons: The hot water in the shower took over five minutes to warm. The room was small but fine.
10,0 Excellent
Pros: Marcello was fantastic! So friendly and informative. He was able to get us checked in early at no extra charge. So helpful with telling us the places where we could get discounts for staying with them(we went to the comedy show) and that they had a bag checkin. Elevator system worked well and the bar inside has live music some nights.
Cons:
6,3 Good
Pros: 1) location 2) staff and fast check-in
Cons: 1) Hear noice from elevators in the room day and night 2) Take a long time to get the lift before entering 3) Soap from previous guests still in the bathroom and not removed by cleaners
1,0 Poor
Pros: location near Time Square
Cons: NOT a 4 star hotel. Rug Stained. Room Smelled. Standard room for 2 is a FULL SIZE bed.$30/day for something bigger.$40/day for internet,fitness rm even if you don't use.Bathroom door won't close. Paint peeling. Dingy hallways. Lost power with dryer & iron
1,0 Poor
Pros: The bathroom was dirty had hair every where the hair was in the bathroom soon as I checked in there was not even no towels for me to shower with
Cons: I would like a refund ASAP to be honest cause this room sucked
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
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Overall 7,0 Good
Based on 12 639 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6,0
Pros: Once grand hotel now tired and with a much more varied clientele. Bed very comfortable, room clean and (for New York) quite spacious. Annoying little failures of attention to detail - dirty glasses and crockery left on corridor floors for over 18 hours, piles of changed sheets and towels left in corridors overnight, empty glasses not removed from tables in lobby. This is all slack management. Plumbing also peculiar - our room on top floor needed hot water in bath turned on for 15 minutes morning and evening before running hot enough. A shame because these small things detract from what could be a great place to stay.
Okay
5,0
Pros: Good location, the hotel is very outdated, very little facilities. We would not recommend it for value for money
Okay
4,6
Pros: It was close to main attractions and subway
Good
7,0
Pros: Value and location were great. Very nice lobby and check in area. Bed was comfortable.
Okay
5,4
Pros: The location is very central
Good
7,9
Pros: Great location and friendly staff wanting to make sure they could meet guests expectations
Good
7,5
Pros: Location in amazing. Perfect for everything we wanted to do.
Good
7,5
Pros: Well the room was nice and big
Excellent
10,0
Pros: The location was perfect. The hotel was very nice and all but one of the staff were friendly and courteous. Excellent doorman both weekday and weekend. Extra kudos to the doorman who made our weekend exceptional.
Excellent
8,8
Pros: Bell hop Gustavo
Mediocre
3,7
Pros: Location is great Lobby is impressive
Good
7,9
Pros: Location. Overall ambience and environment at the lobby.
Details
Reviews
Overall 7,0 Good
Based on 12 639 reviews
Location
9,7
Service
5,9
Bar
5,8
Vibe
5,8
WiFi
5,6
Food
5,4
Breakfast
5,3
Value
4,2
Cleanliness
3,8
Comfort
3,6
Room
3,6
Wellness
3,3
Pool
0,6
Location
9,7
Service
6,1
Food
5,7
Vibe
5,5
Breakfast
5,5
Bar
5,2
WiFi
4,8
Value
3,7
Wellness
3,6
Comfort
3,3
Cleanliness
3,1
Room
3,1
Pool
0,4
Location
9,7
Food
6,1
Bar
5,3
Breakfast
5,3
Service
5,2
Vibe
5,1
Value
4,8
WiFi
4,4
Cleanliness
4,1
Comfort
3,8
Room
3,6
Location
9,5
Amenities
6,3
Vibe
5,7
Service
5,5
Bar
5,2
Food
4,6
Cleanliness
4,5
Comfort
4,5
Room
4,5
Value
3,6
WiFi
2,9
Location
9,8
Bar
6,2
Amenities
5,9
Food
5,3
Breakfast
5,2
Vibe
5,2
Service
4,6
Value
3,8
WiFi
3,4
Cleanliness
3,2
Comfort
2,3
Room
2,3
6,0 Good
Pros: Once grand hotel now tired and with a much more varied clientele. Bed very comfortable, room clean and (for New York) quite spacious. Annoying little failures of attention to detail - dirty glasses and crockery left on corridor floors for over 18 hours, piles of changed sheets and towels left in corridors overnight, empty glasses not removed from tables in lobby. This is all slack management. Plumbing also peculiar - our room on top floor needed hot water in bath turned on for 15 minutes morning and evening before running hot enough. A shame because these small things detract from what could be a great place to stay.
Cons:
5,0 Okay
Pros: Good location, the hotel is very outdated, very little facilities. We would not recommend it for value for money
Cons: Facilities, services included in the price we had to pay for (concierge for example)
4,6 Okay
Pros: It was close to main attractions and subway
Cons: The hotel itself is beautiful and in a prime location but that's as good as it gets. The staff from the moment I entered were extremely rude and very unhelpful. Any time I asked a question I was made to feel that I was being a nuisance, even so far as rolling their eyes when asked a question. Our room was very dated (I know the hotel is old) with the bath and wallpaper peeling. The room was dirty, tables with marks and drity curtains. The AC unit was very loud clicking on and off all night long. The room was very dark with two small lamps to light the room. Breakfast buffet was minimal and ran out fast. There aren't many options for breakfast outside the hotel but we did find a diner 10 min walk away. Overall it wasn't a pleasant experience and very expensive for what they offer with many added fees.
7,0 Good
Pros: Value and location were great. Very nice lobby and check in area. Bed was comfortable.
Cons: Rooms were somewhat on the older side (Room was very clean though) but was expected from reviews of the property. Only other problem is the check in and out process was long even with multiple staff members.
5,4 Okay
Pros: The location is very central
Cons: my Room faced an internal area and there was a loud fan on all night
7,9 Good
Pros: Great location and friendly staff wanting to make sure they could meet guests expectations
Cons: It is an old property and not updated
7,5 Good
Pros: Location in amazing. Perfect for everything we wanted to do.
Cons: The rooms and the hotel interior are a little dated and the gym could do with some more equipment such as a rowing machine.
7,5 Good
Pros: Well the room was nice and big
Cons: The pillow weren’t goof and the ac wasn’t has cold it was hot
10,0 Excellent
Pros: The location was perfect. The hotel was very nice and all but one of the staff were friendly and courteous. Excellent doorman both weekday and weekend. Extra kudos to the doorman who made our weekend exceptional.
Cons: Was disappointed that the Rooftop Bar / Lounge was under renovation and inaccessible. Understand from locals that it's been under renovation for quite some time. Ignored by the bartender in the lounge off of the lobby.
8,8 Excellent
Pros: Bell hop Gustavo
Cons: Air Conditioning out in halls and restaurant
3,7 Mediocre
Pros: Location is great Lobby is impressive
Cons: Room was completely outdated
Bathroom was ridiculously small with cobbled together fixtures
No response from staff after initial complaint
Stay away from this place Way to many other choices
7,9 Good
Pros: Location. Overall ambience and environment at the lobby.
Cons: Small washrooms.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
A stay at Paramount Times Square places you in the heart of New York, steps from Times Square and Richard Rodgers Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Overall 7,0 Good
Based on 10 430 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9,6
Pros: All the staff was excellent. I look forward to returning. We were celebrating my grandson’s 25th Birthday. My family had a great time in part to the Paramount Hotel.
Okay
5,4
Pros: Location
Good
6,0
Pros: The location is everything in this hotel!
Excellent
9,0
Pros: I interacted with three different employees (check in, café and check out). All three women were awesome! Polite, friendly, helpful. I wish I'd gotten their names, they deserve raises.
Good
7,9
Pros: Bed was very comfortable with spotless bedlinen.
Good
7,9
Pros: The beds were very comfortable.
Good
6,3
Okay
4,6
Pros: Location fantastic
Good
7,0
Excellent
10,0
Pros: So Good, mainly a location
Good
7,5
Pros: It was very nice
Good
6,7
Pros: Location
Details
Reviews
Overall 7,0 Good
Based on 10 430 reviews
Location
9,6
WiFi
7,4
Service
6,5
Value
4,8
Cleanliness
4,0
Bar
4,0
Food
3,9
Breakfast
3,6
Room
3,4
Comfort
2,1
Location
9,7
Service
6,3
WiFi
6,0
Bar
4,6
Cleanliness
4,5
Food
3,8
Breakfast
3,7
Room
2,9
Comfort
1,6
Location
9,7
Service
6,3
Vibe
5,5
Amenities
5,2
Cleanliness
4,1
Food
4,1
Value
3,7
Room
3,6
Breakfast
3,0
Comfort
2,1
Location
9,3
Service
6,6
Vibe
5,6
Value
4,3
Cleanliness
4,0
Room
3,6
Breakfast
3,3
Comfort
2,3
Location
9,7
Service
6,5
Vibe
5,6
Value
4,5
Cleanliness
4,2
Room
3,1
Comfort
1,9
9,6 Excellent
Pros: All the staff was excellent. I look forward to returning. We were celebrating my grandson’s 25th Birthday. My family had a great time in part to the Paramount Hotel.
Cons:
5,4 Okay
Pros: Location
Cons: Bathroom setup. The fixtures worked, but that was about it. The cover plate on the shower handle was hanging on the handle, not attached properly. The sink was strangely dented, the fan was so undersized to be useless. There was no desk/table in the room; luckily, the ironing board sufficed.
6,0 Good
Pros: The location is everything in this hotel!
Cons: We had a lot of problems with the front desk. We had booked 3 rooms as a group, and when checking out they only had 2 rooms on the reservation, which caused charges to go elsewhere and them waking up a room that had requested a late checkout.
9,0 Excellent
Pros: I interacted with three different employees (check in, café and check out). All three women were awesome! Polite, friendly, helpful. I wish I'd gotten their names, they deserve raises.
Cons:
7,9 Good
Pros: Bed was very comfortable with spotless bedlinen.
Cons: Our room was to the front of the hotel and was noisy I was woken by the service trucks collecting rubbish etc. in the middle of the room even with wearing ear plugs. The air conditioning was very old and rattled when on so it was better off when you were in the room. Staff didn’t seem to get that as a customer you would not want to buy the most expensive thing whether it be theatre tickets or getting to the airport. The staff member couldn’t believe that I was asking how to get to the airport by public transport as opposed to a taxi.
7,9 Good
Pros: The beds were very comfortable.
Cons: When I first arrived, it looked as though one of the cleaning people layed on the bed after it was cleaned (pillowed and blanket was messed with). I got a new room. I think it would be great for the alarm clocks to be updated with newer technology that has USB cable connection to charge phone. Also, water bottles in the room would be great.
6,3 Good
Pros:
Cons: Room was very small. AC unit in room was extremely loud.
4,6 Okay
Pros: Location fantastic
Cons: They charge 35 dollars a day a room, as service fee! That way they look cheaper on booking.com where kn fact it is more expensive than they promoot. As excuus they gave booking.com the blame. However being a hotel owner myself and working with with booking.com I know this BS! The cost of room on booking.com is whatever they say it is.
7,0 Good
Pros:
Cons: Breakfast wasn’t great.
10,0 Excellent
Pros: So Good, mainly a location
Cons: A bedroom was so small for 4 people
7,5 Good
Pros: It was very nice
Cons: There isn’t AC in the lobby so they had to use big loud fans
6,7 Good
Pros: Location
Cons: Small rooms and somewhat dirty
A stay at Paramount Times Square places you in the heart of New York, steps from Times Square and Richard Rodgers Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
An energetic social hub filled with urban adventure and daredevil design. Hudson takes convention and turns it on its head. Born from the innovative vision of design imprsario Phillippe Starck, this luxury New York boutique hotel is stylish, democratic, y oung at heart and utterly cool.
Overall 6,9 Good
Based on 17 718 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,3
Pros: Great location with good amenities. Perfect base to explore New York
Okay
4,2
Pros: The location
Excellent
9,2
Pros: View was wonderful and the bed is super comfy.
Okay
5,4
Pros: location
Okay
4,6
Pros: Location is perfect.
Okay
5,0
Pros: Excellent location
Good
6,3
Pros: The hotel is fine, good for just a bed to sleep in and not much more as the rooms are very small.
Excellent
9,0
Pros: Rooms were dated and obviously hadn’t been touched up in years. Escalators/lifts were broken on more than one occasion. No room service, not even anywhere you can get food within the hotel. Bar didn’t open till 5pm and was massively expensive for what it was. On one occasion asked for an ice bucket only to be told the bar was closed and they didn’t have access. Same happened when we asked to borrow two champagne glasses. Pretty ridiculous for a hotel tbh. It’s a shame. The place looked like it could have been amazing back in the day or with some funds pushed in to bring it back to standard. Asked a member of staff point black was it due to close down as it genuinely had that feel. She told us she “didn’t know, maybe”.
Poor
1,0
Pros: Location only
Good
6,0
Pros: Staff v good
Okay
5,0
Pros: Location and price
Excellent
10,0
Pros: The location and the decor of the lobby, bar and terrace.
Details
Reviews
Overall 6,9 Good
Based on 17 718 reviews
Location
9,6
WiFi
7,8
Service
6,1
Value
4,7
Breakfast
4,1
Cleanliness
3,8
Room
3,2
Comfort
1,9
Pool
0,4
Location
9,7
WiFi
7,1
Service
5,9
Breakfast
4,6
Value
4,3
Cleanliness
3,5
Room
3,0
Comfort
1,7
Location
9,7
WiFi
6,4
Service
5,9
Food
5,1
Value
4,4
Breakfast
4,0
Cleanliness
3,6
Room
3,2
Comfort
2,2
Location
9,6
WiFi
6,5
Service
6,0
Value
5,4
Breakfast
3,7
Cleanliness
3,7
Room
3,3
Comfort
2,2
Location
9,4
Value
5,1
Food
5,0
Service
4,9
Breakfast
4,0
Amenities
3,5
Cleanliness
3,3
Room
2,9
Comfort
1,4
8,3 Excellent
Pros: Great location with good amenities. Perfect base to explore New York
Cons: The rooms are a bit dark and the tap dripped all night
4,2 Okay
Pros: The location
Cons: There was a horrible screeching sound through the pipes in my room throughout my stay, which made sleeping difficult. I raised the issue on two occasions shortly after check in and I wasn’t moved to another room and nothing was done to resolve it. The lady at the front desk looked at the temperature outside and told me that if it’s above 65 degrees then heat comes up through the pipes, so the hotel must have this problem all the time. It was a screeching loud sound all day and night. The room itself was tiny and no complimentary water or WiFi was provided.
9,2 Excellent
Pros: View was wonderful and the bed is super comfy.
Cons: Mold in the bathtub. Elevators are a bit impractical.
5,4 Okay
Pros: location
Cons: each time that I stay at the Hudson hotel they have closed something this time the restaurant for breakfast was not open; the lobby bar/ lounge was closed and the vending machines on each floor for water or snacks were in operable ?! I don’t need to pay that much money for just a bed
4,6 Okay
Pros: Location is perfect.
Cons: Rooms could use a super good scrubbing. Very dusty.
5,0 Okay
Pros: Excellent location
Cons: Small room, old and not very clean
6,3 Good
Pros: The hotel is fine, good for just a bed to sleep in and not much more as the rooms are very small.
Cons: Would say it is over priced. The rooms could do with a revamp and same with the bathroom as the tap and shower head were hanging off the wall!
9,0 Excellent
Pros: Rooms were dated and obviously hadn’t been touched up in years. Escalators/lifts were broken on more than one occasion. No room service, not even anywhere you can get food within the hotel. Bar didn’t open till 5pm and was massively expensive for what it was. On one occasion asked for an ice bucket only to be told the bar was closed and they didn’t have access. Same happened when we asked to borrow two champagne glasses. Pretty ridiculous for a hotel tbh. It’s a shame. The place looked like it could have been amazing back in the day or with some funds pushed in to bring it back to standard. Asked a member of staff point black was it due to close down as it genuinely had that feel. She told us she “didn’t know, maybe”.
Cons: Rooms were dated and obviously hadn’t been touched up in years. Escalators/lifts were broken on more than one occasion. No room service, not even anywhere you can get food within the hotel. Bar didn’t open till 5pm and was massively expensive for what it was. On one occasion asked for an ice bucket only to be told the bar was closed and they didn’t have access. Same happened when we asked to borrow two champagne glasses. Pretty ridiculous for a hotel tbh. It’s a shame. The place looked like it could have been amazing back in the day or with some funds pushed in to bring it back to standard. Asked a member of staff point black was it due to close down as it genuinely had that feel. She told us she “didn’t know, maybe”.
1,0 Poor
Pros: Location only
Cons: The hotel is really lousy. The front desk person was extremely rude, obnoxious and hostile. The room assignment was very horrible, dark, dirty, and old. Lousy experience!!! Charged extra for nothing.
6,0 Good
Pros: Staff v good
Cons: Rooms small and old
5,0 Okay
Pros: Location and price
Cons: Awesome patio closed until 5 and most of it closed off for construction. Restaurant in building was no more despite advertising it still and just used for continental breakfast. Hallway to room dirty and dingy. No coffee in rooms. 4 star a stretch.
10,0 Excellent
Pros: The location and the decor of the lobby, bar and terrace.
Cons: The corridors look very old, tired and basic, but once you’re in your room or the lobby or bar it’s great.
An energetic social hub filled with urban adventure and daredevil design. Hudson takes convention and turns it on its head. Born from the innovative vision of design imprsario Phillippe Starck, this luxury New York boutique hotel is stylish, democratic, y oung at heart and utterly cool.
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 6,3 Good
Based on 11 437 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,3
Pros: The location was perfect. Room was basic but clean. Staff were very friendly and helpful. Would defo book it again.
Mediocre
3,3
Pros: I like the location.
Good
7,9
Pros: The location was great. Staff were helpful. The room was kept clean.
Mediocre
2,0
Pros: Ubicacion
Good
7,1
Pros: Location and the staff we met were great!
Okay
4,0
Pros: Just a few blocks to Time Squares.
Good
7,1
Pros: The location of the hotel and the concierge service.
Good
6,3
Good
7,1
Pros: Bed comfort
Okay
5,0
Pros: The housekeeping staff was incredible and the doorman very engaging and welcoming
Excellent
8,3
Pros: Great location! The service staff were above and beyond and my bed was super comfy
Good
7,5
Pros: Our room maid was great, and so was the staff. Room clean
Details
Reviews
Overall 6,3 Good
Based on 11 437 reviews
Location
9,6
WiFi
6,5
Service
6,2
Value
4,8
Food
4,7
Comfort
4,4
Breakfast
3,7
Room
3,6
Amenities
3,3
Vibe
3,0
Cleanliness
2,1
Location
9,8
Service
6,2
Value
5,2
WiFi
5,0
Food
4,2
Breakfast
3,9
Comfort
3,3
Amenities
3,2
Vibe
3,0
Room
2,9
Cleanliness
2,1
Location
9,2
Service
6,8
WiFi
4,4
Value
4,3
Breakfast
4,1
Comfort
4,0
Room
3,4
Amenities
3,3
Vibe
2,7
Cleanliness
2,4
Location
9,5
Service
6,1
Value
5,1
Comfort
3,3
Amenities
3,2
Cleanliness
2,0
Vibe
1,9
Room
1,7
Location
9,5
Service
5,6
Comfort
4,6
Amenities
3,6
Room
3,4
Vibe
2,9
Cleanliness
2,5
8,3 Excellent
Pros: The location was perfect. Room was basic but clean. Staff were very friendly and helpful. Would defo book it again.
Cons: Could do with some modernisation
3,3 Mediocre
Pros: I like the location.
Cons: I was so upset with the cleaning, so much dusty, no smell good. They put me in a room by the side of elevator, so much noise.
7,9 Good
Pros: The location was great. Staff were helpful. The room was kept clean.
Cons: The carpets and bathrooms could do with some updating. Seems quite out of date. Tap in the basin had leakage issues.
2,0 Mediocre
Pros: Ubicacion
Cons: No ice machine working,the charge of the gym,water and other for night.No explain how to used the refill drink water,gym ubication.
7,1 Good
Pros: Location and the staff we met were great!
Cons: Cleanliness, mold in bathroom, water dripped, carpets worn, expected better upkeep of hotel!
4,0 Okay
Pros: Just a few blocks to Time Squares.
Cons: Old room: stains on room carpet, bathroom, hall way, some things left on floor and stained carpet.
7,1 Good
Pros: The location of the hotel and the concierge service.
Cons: The door kept locking me out, and the television didn't work right, I thought the hotel would be more updated...the carpets especially in the hallways should be replaced.
6,3 Good
Pros:
Cons: A lot of money for a very old hotel
7,1 Good
Pros: Bed comfort
Cons: Needs updating and painting
5,0 Okay
Pros: The housekeeping staff was incredible and the doorman very engaging and welcoming
Cons: The room was run down! Needs some fresh paint and new lamps..carpet old and tired. People left trash in the halls on tables near elevators!
8,3 Excellent
Pros: Great location! The service staff were above and beyond and my bed was super comfy
Cons: We were expecting a mini fridge or something but we had to pay for a fridge for my friends medicine, they also had complimentary tea bags but no kettle. The staff at the front desk struggled to give us correct information about our room and whether or not we had paid which was quite stressful at times
7,5 Good
Pros: Our room maid was great, and so was the staff. Room clean
Cons: Desk light didn’t work , bad ceiling repairs in bathroom. Very old furniture, and musty smell.
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
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