Best New York hotels near Columbus Circle
With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and 3 minutes by foot from St. Patrick's Cathedral. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
Overall 8,9 Excellent
Based on 4 537 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Excellent
10,0
Pros: Location perfect, amazing if you are a fan of Gossip girl and just as amazing if you are not.
Excellent
8,3
Pros: Location was great
Excellent
10,0
Pros: Perfect location, easy to take taxi to lots of popular places in NYC. Nice staff too!
Okay
4,6
Excellent
10,0
Pros: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and was helpful with a question regarding wifi.
Excellent
10,0
Pros: The room was spacious and I love the location
Excellent
9,6
Pros: Excellent hotel right in the heart of Manhattan - the staff were all exceptional!
Good
7,9
Pros: Location and cleanliness
Good
7,5
Pros: Location is great for easy manhattan, close to 5th and various offices for my work. Rooms are very comfortable. Views are nice. Breakfast was very tasty, consistently.
Excellent
10,0
Pros: Hotel was close to the center of New York, ideal for sight seeing ,food ect
Excellent
9,2
Pros: Boutique, smaller scale services. Once in your room, it is silent. You can hear nothing outside, in the hallway or the rooms next to you. It’s wonderful.
Details
Reviews
Overall 8,9 Excellent
Based on 4 537 reviews
Location
9,7
Amenities
8,1
Service
8,1
Vibe
8,0
Comfort
7,7
Room
7,6
Cleanliness
6,3
Food
5,4
Breakfast
4,6
WiFi
4,1
Value
3,4
Location
9,8
Service
8,0
Room
6,4
Food
5,9
Cleanliness
5,3
Breakfast
3,9
Value
3,1
WiFi
2,9
Location
9,5
Comfort
7,9
Amenities
7,8
Service
7,6
Room
7,0
Cleanliness
6,3
Value
2,9
Location
9,6
Room
6,9
Service
7,6
10,0 Excellent
Pros: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Cons: Bar prices are very expensive.
10,0 Excellent
Pros: Location perfect, amazing if you are a fan of Gossip girl and just as amazing if you are not.
Cons: Nothing
8,3 Excellent
Pros: Location was great
Cons: The price of parking garage was difficult to accept. We will not return after being charged $110 for parking from 3:00 Friday afternoon and leaving before 9:00 on Saturday morning
10,0 Excellent
Pros: Perfect location, easy to take taxi to lots of popular places in NYC. Nice staff too!
Cons:
4,6 Okay
Pros:
Cons: We arrived at 8:00 pm and the room I booked was not available at 8:00 pm at night!
10,0 Excellent
Pros: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and was helpful with a question regarding wifi.
Cons:
10,0 Excellent
Pros: The room was spacious and I love the location
Cons: I really cannot find anything to say that I didn’t like.
9,6 Excellent
Pros: Excellent hotel right in the heart of Manhattan - the staff were all exceptional!
Cons:
7,9 Good
Pros: Location and cleanliness
Cons: Relatively expensive and breakfast not included in the stay.
7,5 Good
Pros: Location is great for easy manhattan, close to 5th and various offices for my work. Rooms are very comfortable. Views are nice. Breakfast was very tasty, consistently.
Cons: The rooms are a bit dated but still very nice. I didn't feel the lounges had a great vibe but still relaxing. I do think the rooms need refurbishment. The breakfast was very expensive for what it was.
10,0 Excellent
Pros: Hotel was close to the center of New York, ideal for sight seeing ,food ect
Cons: No free WiFi
9,2 Excellent
Pros: Boutique, smaller scale services. Once in your room, it is silent. You can hear nothing outside, in the hallway or the rooms next to you. It’s wonderful.
Cons: Nothing
With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and 3 minutes by foot from St. Patrick's Cathedral. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
With a stay at Refinery Hotel in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Bryant Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Overall 8,9 Excellent
Based on 2 366 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9,2
Pros: The extra touch of getting wine and cupcakes for our anniversary. I liked that the room was ready when we checked in.
Excellent
9,0
Pros: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.
Excellent
10,0
Pros: The staff were amazing
Excellent
10,0
Pros: Relaxing vibe but still had fun energy. Our room was sooooooo quiet we didn’t even know we were in the city when we were there. Across the street is coffee culture for good coffee and Whole Foods is around the corner across from Bryant park. Close to subway which was a huge plus especially when heading to the usopen tennis.
Excellent
10,0
Pros: Ten staff went above and beyond to help celebrate my birthday.
Excellent
10,0
Pros: The staff was great and the hotel was just perfect
Excellent
9,2
Pros: Nice place to stay, quiet , next to Times Square, good service and great bar/ restaurant .
Excellent
10,0
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Good
6,7
Pros: Coffee
Excellent
8,8
Pros: A good quality hotel with relaxed atmosphere. Staff helpful and professional. Excellent location for exploring Manhattan and beyond.
Excellent
10,0
Pros: The front desk staff was amazing!! And for a NYC hotel it doesn’t get better in size, cleanliness, etc.
Excellent
10,0
Pros: Location is excellent, a couple block away from the subway. Loved the Rooftop bar with a great view of the Empire State Building
Details
Reviews
Overall 8,9 Excellent
Based on 2 366 reviews
Location
9,7
Vibe
9,3
Food
9,1
Bar
8,9
Service
8,7
Room
8,5
Comfort
7,7
Breakfast
7,2
WiFi
6,5
Wellness
4,6
Location
9,6
Vibe
9,2
Food
9,2
Bar
9,1
Room
8,9
Service
8,9
Comfort
8,2
Amenities
7,8
Location
9,7
Food
9,2
Vibe
9,1
Bar
8,8
Service
8,2
Comfort
7,8
Room
7,8
Location
9,7
Service
8,5
Amenities
7,2
9,2 Excellent
Pros: The extra touch of getting wine and cupcakes for our anniversary. I liked that the room was ready when we checked in.
Cons: Could have used extra towels. Room keys did not work twice. Cheaper prices on mini bar . Ability to have late checkout.
9,0 Excellent
Pros: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.
Cons: Thin walls, assuming our next door neighbor had to much fun at the Roof Top Bar and was throwing up the whole night, we had the pleasure of hearing every single thing for about 1-2 hours straight. Had to turn on the TV to muffle some of it out!
10,0 Excellent
Pros: The staff were amazing
Cons:
10,0 Excellent
Pros: Relaxing vibe but still had fun energy. Our room was sooooooo quiet we didn’t even know we were in the city when we were there. Across the street is coffee culture for good coffee and Whole Foods is around the corner across from Bryant park. Close to subway which was a huge plus especially when heading to the usopen tennis.
Cons:
10,0 Excellent
Pros: Ten staff went above and beyond to help celebrate my birthday.
Cons: N/A
10,0 Excellent
Pros: The staff was great and the hotel was just perfect
Cons:
9,2 Excellent
Pros: Nice place to stay, quiet , next to Times Square, good service and great bar/ restaurant .
Cons: Not enough light in the bath, over the sink.
10,0 Excellent
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Cons:
6,7 Good
Pros: Coffee
Cons: The room was horribly small and there was no vanity room in the bathroom. Had I known it was that inadequate bi would have made other arrangements.
8,8 Excellent
Pros: A good quality hotel with relaxed atmosphere. Staff helpful and professional. Excellent location for exploring Manhattan and beyond.
Cons: Over priced .... whilst happy to pay for a decent hotel, the pricing level seems high compared with other cities. Mini bar and breakfast options not used so disappointing that you feel the need to eat out.
10,0 Excellent
Pros: The front desk staff was amazing!! And for a NYC hotel it doesn’t get better in size, cleanliness, etc.
Cons:
10,0 Excellent
Pros: Location is excellent, a couple block away from the subway. Loved the Rooftop bar with a great view of the Empire State Building
Cons: Turn down service did not provide bottled water in the room, in spite of being charged a facility fee.
With a stay at Refinery Hotel in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Bryant Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Royalton Hotel is centrally located in New York, a 3-minute walk from Times Square and 5 minutes by foot from Broadway. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New York? This hotel has 2600 square feet (242 square meters) of space consisting of conference space and a meeting room.
Overall 8,3 Excellent
Based on 2 056 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
8,3
Pros: Got a small room upgrade with the disco ball bathtub. Hotel was clean and in a perfect location.
Excellent
10,0
Pros: If you are going to the theater this is an excellent location. Still within walking distance to Central Park and Rockefeller center and other major attractions. Crowded area because of Times Square but that’s part of the ambiance.
Excellent
10,0
Pros: Disco bath tub and super comfy beds. Great location in midtown. Unique experience even with the small elevators. Highly recommend staying!
Excellent
8,0
Pros: The location was excellent the staff were outstanding it was very clean good bed
Excellent
8,8
Pros: I always sleep too late for breakfast, but my friend loved it. I have stayed at the R for many years, and I love it.
Excellent
10,0
Pros: The room was a lot more spacious than I had anticipated.
Good
6,7
Pros: price was good and good location fir my work
Okay
5,0
Pros: the bathroom was nice.
Okay
4,6
Pros: The location is great.
Okay
5,0
Pros: Great location, Bed comfortable, Beautiful lobby and bar. However, minimal other “4 star†amenities. Also hidden daily facility charges for things that should be included in a four star hotel such as gym and work center. Charges applied even i
Excellent
10,0
Pros: We had a issues with the room first night but the manager oumar fix it for us we had a good time .
Excellent
10,0
Pros: Well located hotel with good amenities. Common areas are excellent
Details
Reviews
Overall 8,3 Excellent
Based on 2 056 reviews
Location
9,7
Service
8,3
Vibe
7,2
Room
6,6
Cleanliness
6,2
WiFi
5,8
Food
5,5
Value
5,2
Amenities
5,2
Breakfast
2,9
Location
9,7
Service
8,5
Room
6,6
Cleanliness
6,2
Comfort
6,0
Location
9,8
Service
8,4
Vibe
6,8
Cleanliness
6,1
Room
6,0
Food
5,5
Amenities
5,3
Location
9,8
Service
8,1
Vibe
6,7
Cleanliness
6,0
Room
5,7
Comfort
5,2
Amenities
5,1
8,3 Excellent
Pros: Got a small room upgrade with the disco ball bathtub. Hotel was clean and in a perfect location.
Cons: No mini fridge or microwave. No ice machine either but you could ask for a bucket of ice at the front desk.
10,0 Excellent
Pros: If you are going to the theater this is an excellent location. Still within walking distance to Central Park and Rockefeller center and other major attractions. Crowded area because of Times Square but that’s part of the ambiance.
Cons: Bit too crowded
10,0 Excellent
Pros: Disco bath tub and super comfy beds. Great location in midtown. Unique experience even with the small elevators. Highly recommend staying!
Cons: Drinks were a little pricey, but overall atmosphere and NYC influence may justify their cost. No in room coffee, but close proximity nearby.
8,0 Excellent
Pros: The location was excellent the staff were outstanding it was very clean good bed
Cons: Not so crazy about some of the rooms because they give me a room that had a window with the fire escape view no daylight at all but likely they were nice enough to switch it for not but still did not get the one they showed in the reservation picture
8,8 Excellent
Pros: I always sleep too late for breakfast, but my friend loved it. I have stayed at the R for many years, and I love it.
Cons:
10,0 Excellent
Pros: The room was a lot more spacious than I had anticipated.
Cons:
6,7 Good
Pros: price was good and good location fir my work
Cons: very old and no breakfast on Saturday
5,0 Okay
Pros: the bathroom was nice.
Cons: the doorman upon leaving. last night the doorman was nice. the one this morning judged us upon our appearance and age i guess ?? he initially asked us if we needed a taxi. i answered yes loud and clear while looking at him. upon opening the doors which he did not open for us , he did not follow us outside and my husband and i weee just standing there for two minutes. after two minutes passed, i went inside to see if he was maybe calling a taxi? but no? he was there assisting another guest that had come after us, a guest dresssed in corny 5th ave clothes. no way were we dressed “unfortunate” , but not as fabolous as the other guest who he decided to help. he responded with a uhhhh, obviously embarrassed not thinking i would come in and ask him where our cab was. my husband and i felt 100% judged. thank god when i walked out for the second time my husband had flagged a cab down. little does this doorman know he would have probably gotten a better tip than 5th ave corny clothes guy, being he tips very generously. we came here several times , all times getting a good paying room. suites and what not. but because of this we will not be returning
4,6 Okay
Pros: The location is great.
Cons: The rooms were dated and the one I was in had a nasty smell.
5,0 Okay
Pros: Great location, Bed comfortable, Beautiful lobby and bar. However, minimal other “4 star†amenities. Also hidden daily facility charges for things that should be included in a four star hotel such as gym and work center. Charges applied even i
Cons:
10,0 Excellent
Pros: We had a issues with the room first night but the manager oumar fix it for us we had a good time .
Cons: Location
10,0 Excellent
Pros: Well located hotel with good amenities. Common areas are excellent
Cons: AC a little noisy but still okay
Royalton Hotel is centrally located in New York, a 3-minute walk from Times Square and 5 minutes by foot from Broadway. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New York? This hotel has 2600 square feet (242 square meters) of space consisting of conference space and a meeting room.
Guests of the property will find a contemporary environment inspired by modern art, natural materials, and the concept of time. Featuring impeccably reappointed guestrooms complete with custom furniture and designer amenities. A lifestyle hotel located in midtown Manhattan's Times Square / Theatre district. The Time is within walking distance to world class shopping, dining and entertainment.
Overall 8,2 Excellent
Based on 3 263 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7,5
Pros: The hotel is situated 1 block from the Hustle and bustle of times square and is situated near the theatre CHICAGO and BOOK OF MORMAN. Two streets back is Hell's Kitchen which has restaurants that are cute and not upperscale super expensive. Rooms are very spacious and my husband and I picked the smallest room, cannot remember the name however was large enough for 2 large suitcases. Subway is a 1 minute walk and closeby + the red hop on and hop off bus if you are wanting to do the touristy spots. They also have wine and cheese from 5 - 7pm.. this was cute.. only managed to get there once as we were super busy exploring
Excellent
9,6
Pros: The staff was very helpful as this was out first time visiting NYC
Excellent
8,0
Okay
4,2
Pros: Location
Excellent
10,0
Pros: Lovely place to stay, friendly staff, deluxe suite was amazing, beautifully decorated and clean.
Excellent
9,2
Pros: The clean modern design of the hotel was a great pleasure, as care is taken in every detail. The room was beautifully decorated and the furniture was top notch (besides a few stains on the designer chair). It was exceptionally clean and well organized, the bathroom very cozy and inviting and the TV in mirror a fun touch. Would visit again and recommend!
Excellent
9,2
Pros: The staff were an amazing bunch - Josh (if I remember his name correctly was supper friendly and efficient
Excellent
9,6
Pros: Nice, fancy Midtown Hotel. Everything’s clean and superb nothing bad
Excellent
10,0
Excellent
8,8
Pros: My friend weren’t planning to stay in NYC but had a little too much to drink so had no choice. We booked the closest room which was the times. Even though we were clearly hammered and this is a VERY nice hotel we never felt judged or looked down on. Even when we came down in the same clothes and feeling rough they were as nice to us as if we looked like a million bucks and that was greatly appreciated!
Good
7,5
Pros: The location is great and the bed was very comfy.
Excellent
9,2
Pros: Perfect location, Nice service
Details
Reviews
Overall 8,2 Excellent
Based on 3 263 reviews
Location
9,7
Vibe
9,2
Service
8,5
Wellness
8,1
WiFi
7,5
Food
6,2
Room
5,9
Breakfast
5,0
Comfort
4,1
Location
9,9
Vibe
9,3
Service
9,0
Wellness
8,2
WiFi
6,2
Room
5,7
Breakfast
5,3
Comfort
4,3
Location
9,6
Vibe
8,9
Service
8,8
Cleanliness
6,2
Amenities
5,0
Room
4,9
Breakfast
4,7
Comfort
3,0
Location
9,6
Service
8,5
Room
5,4
Breakfast
5,2
Comfort
3,7
Location
9,7
Service
8,6
Room
4,5
7,5 Good
Pros: The hotel is situated 1 block from the Hustle and bustle of times square and is situated near the theatre CHICAGO and BOOK OF MORMAN. Two streets back is Hell's Kitchen which has restaurants that are cute and not upperscale super expensive. Rooms are very spacious and my husband and I picked the smallest room, cannot remember the name however was large enough for 2 large suitcases. Subway is a 1 minute walk and closeby + the red hop on and hop off bus if you are wanting to do the touristy spots. They also have wine and cheese from 5 - 7pm.. this was cute.. only managed to get there once as we were super busy exploring
Cons: the first night we arrived was a Saturday and it was super loud from the theatre shows downstairs that we heard cars and beeps until midnight... The windows are not that sound proof however didn't spoil our trip as it did quieten down the remaining 5 nights we were there... Seems that it was just a Saturday evening in NY so noise is inevitable.
9,6 Excellent
Pros: The staff was very helpful as this was out first time visiting NYC
Cons:
8,0 Excellent
Pros:
Cons: I did not like that there was no coffee maker in the room. That is key for me. They do offer cards to go downstairs to get free coffees from the cafe attached to the hotel, but I like to have coffee first thing. Plus, the room was small for a family of 4.
4,2 Okay
Pros: Location
Cons: Rooms too smal dark and dusty, bathroom tiny, staff slow to respond,
10,0 Excellent
Pros: Lovely place to stay, friendly staff, deluxe suite was amazing, beautifully decorated and clean.
Cons: A bit noisy in the room.
9,2 Excellent
Pros: The clean modern design of the hotel was a great pleasure, as care is taken in every detail. The room was beautifully decorated and the furniture was top notch (besides a few stains on the designer chair). It was exceptionally clean and well organized, the bathroom very cozy and inviting and the TV in mirror a fun touch. Would visit again and recommend!
Cons: The built-in air conditioner in our room was not working so we had an add-on unit, which from outside of the hotel seemed like our room was the only one who had it. The unit was extremely loud and let much of the outside noise inside.
9,2 Excellent
Pros: The staff were an amazing bunch - Josh (if I remember his name correctly was supper friendly and efficient
Cons: The breakfast was not to the standard I would have expected of such a hotel - my wife and I actually didn't engage based on what was on offer
9,6 Excellent
Pros: Nice, fancy Midtown Hotel. Everything’s clean and superb nothing bad
Cons: Breakfast doesn’t have one single vegetable.
10,0 Excellent
Pros:
Cons: The shower. Water cold and a bit too small for a rain shower
8,8 Excellent
Pros: My friend weren’t planning to stay in NYC but had a little too much to drink so had no choice. We booked the closest room which was the times. Even though we were clearly hammered and this is a VERY nice hotel we never felt judged or looked down on. Even when we came down in the same clothes and feeling rough they were as nice to us as if we looked like a million bucks and that was greatly appreciated!
Cons: You can’t find the place! Needs to be clearly marked on the street. We probably walked passed it a few times, then caught a cab and the driver even had to turn around.
7,5 Good
Pros: The location is great and the bed was very comfy.
Cons: The room was a little on the small side. No in room tea or coffee making facilities. We found the breakfast a bit basic and unimpressive
9,2 Excellent
Pros: Perfect location, Nice service
Cons: narrow room
Guests of the property will find a contemporary environment inspired by modern art, natural materials, and the concept of time. Featuring impeccably reappointed guestrooms complete with custom furniture and designer amenities. A lifestyle hotel located in midtown Manhattan's Times Square / Theatre district. The Time is within walking distance to world class shopping, dining and entertainment.
With a stay at WestHouse New York, you'll be centrally located in New York, steps from Carnegie Hall and 2 minutes by foot from Ed Sullivan Theater. Featured amenities include a 24-hour business center, limo/town car service, and express check-out.
_S-image.jpg?width=66&height=66&crop=true)
Overall 8,2 Excellent
Based on 1 351 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: Breakfast buffet upstairs together with the happy hour of an evening were unexpected bonuses and amazing value. Location was superb in being able to walk down to Broadway, over to 5th, up to Central Park.
Excellent
10,0
Pros: I loved the location, the staff was very warm and accommodating. The breakfast and evening social were outstanding.
Excellent
10,0
Pros: Great room, great location and we enjoyed the champagne!
Mediocre
2,5
Pros: They are not nice nor kind. Nor willing to help at all
Mediocre
3,0
Pros: Location
Excellent
10,0
Pros: Friendly staff, nice room, view to Time Square, appropriate breakfast, afternoon snacks, ideal location. Due to my birthday during the stay I got some chocolate and a bottle of wine as present. What a nice gesture. All in all a great stay.
Excellent
10,0
Pros: The staff were extremely friendly, the room was very clean and I love the fact that I got upgraded. Nick and Ashley from the front desk were just awesome
Excellent
9,6
Pros: Friendly staff. Good location. Got a free upgrade of room upon arrival.
Excellent
8,3
Pros: Welcome and friendly staff
Okay
4,2
Excellent
10,0
Good
6,0
Details
Reviews
Overall 8,2 Excellent
Based on 1 351 reviews
Location
9,7
WiFi
7,4
Service
7,3
Value
7,0
Room
6,5
Breakfast
6,0
Location
9,4
Bar
8,9
Value
7,3
Service
7,2
Room
6,5
Breakfast
6,1
Location
9,8
Bar
8,1
Service
7,6
Room
6,3
Comfort
6,2
Breakfast
5,8
Amenities
5,1
Location
9,6
Value
6,8
Service
6,5
Vibe
6,4
Breakfast
5,8
Comfort
5,7
Room
5,5
Amenities
5,1
10,0 Excellent
Pros: Breakfast buffet upstairs together with the happy hour of an evening were unexpected bonuses and amazing value. Location was superb in being able to walk down to Broadway, over to 5th, up to Central Park.
Cons: Maybe a main light in the room - it was a little dark unless you went to the hallway or bathroom
10,0 Excellent
Pros: I loved the location, the staff was very warm and accommodating. The breakfast and evening social were outstanding.
Cons: I had to constantly ask for more towels, daily.
10,0 Excellent
Pros: Great room, great location and we enjoyed the champagne!
Cons:
2,5 Mediocre
Pros: They are not nice nor kind. Nor willing to help at all
Cons: They charged me for a night I booked by midtale. 5 mins later i wrote to them as they clearly could see my real reservation was for staying with them for almost a week but 3 months later. Wrote many times etc. No willing to help even tough we would have been using 4 rooms for a whole week later this year. This is not a great customer service.
3,0 Mediocre
Pros: Location
Cons: They charges us 49 USD/day/person without letting us know in advance. We would have not stayed there if we knew before. It was supposed to be for food/beverage service. But we dont drink alcohol and didnt use the service as much as we should have to make
10,0 Excellent
Pros: Friendly staff, nice room, view to Time Square, appropriate breakfast, afternoon snacks, ideal location. Due to my birthday during the stay I got some chocolate and a bottle of wine as present. What a nice gesture. All in all a great stay.
Cons: Due to the hotel is very close to the Time Square it is very noisy. Furthermore the rooftop bar was closed because of construction works.
10,0 Excellent
Pros: The staff were extremely friendly, the room was very clean and I love the fact that I got upgraded. Nick and Ashley from the front desk were just awesome
Cons: I wish they had a cigar lounge
9,6 Excellent
Pros: Friendly staff. Good location. Got a free upgrade of room upon arrival.
Cons:
8,3 Excellent
Pros: Welcome and friendly staff
Cons: Not really a 5-star hotel. From room lighting.(lack of overhead lighting), tiny bathroom, window barred by scaffolding (should have mentioned it), mediocre breakfast.
4,2 Okay
Pros:
Cons: Very dirty and poor maintenance
10,0 Excellent
Pros:
Cons: The hole in the shower door to give access to the shower controls
6,0 Good
Pros:
Cons: Hotel maintenance is poor ; service is not up the standard
With a stay at WestHouse New York, you'll be centrally located in New York, steps from Carnegie Hall and 2 minutes by foot from Ed Sullivan Theater. Featured amenities include a 24-hour business center, limo/town car service, and express check-out.
Crowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, situated directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are headquarters of Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world aren't just a cab ride away — they're mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
Overall 8,1 Excellent
Based on 13 411 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,6
Pros: The location was excellent - perfect for us as we wanted to be in and around Times Square and Broadway. Plus many important tourist spots were within walking distance and there were numerous restaurants nearby which made life easier.
Okay
5,8
Pros: Staff were friendly and helpful. They did a good job cleaning the room. Loved the location.
Excellent
9,4
Pros: Location and comfort
Good
7,0
Pros: Location
Good
6,7
Pros: Good location
Good
6,7
Pros: I liked the location since it is in the middle of the Times Square. It was easy to get around especially since I was planning on watching a musical. The subway station was also quite close, which helped me get around.
Good
7,9
Pros: The room was very comfortbale and clean. It was also very modern. Location was perfect. Able to check bags there after you check out so you can enjoy the city still.
Excellent
10,0
Pros: Everything fabulous
Excellent
10,0
Pros: The location is great. The Staff are very friendly and accommodating. The hotel is very clean. The bed was very comfortable. The lounge was cozy and the drinks were delicious.
Good
7,5
Pros: Middle of the city
Excellent
9,2
Pros: Great location and upon check in we were greeted by a wonderful man that upgraded us to a higher floor when he saw how excited my teenage daughter was to be there
Good
6,3
Pros: I’ve stayed here before when my kids were younger. I heard it was recently renovated. Not sure where. The rooms were dark. I felt could have been more modern. Bathrooms felt old. Headboards were nice. It was just okay. When I go on vacation I like to feel like I’m in a clean fresh resort style bedroom,inviting . I think that because the outside was under Reno and you had to enter through the side garages. May have made an impact as well. Really dark feeling. Very little interaction with staff. The lady who checked us is was wonderful. Very pleasant. I think if I stayed in new you’re city again I would like it to be a little more upscale.
Details
Reviews
Overall 8,1 Excellent
Based on 13 411 reviews
Location
9,6
WiFi
8,1
Wellness
8,0
Service
7,4
Breakfast
6,5
Room
6,2
Cleanliness
5,9
Amenities
4,9
Value
4,6
Vibe
4,2
Location
9,4
Service
7,4
Breakfast
7,2
WiFi
6,8
Food
5,8
Cleanliness
5,3
Room
5,2
Value
4,8
Pool
4,0
Amenities
3,2
Vibe
1,6
Location
9,8
Service
7,3
Breakfast
6,8
Room
5,9
Cleanliness
5,7
Amenities
5,2
Value
4,0
Vibe
3,7
Location
9,3
WiFi
6,8
Service
6,5
Value
5,0
Amenities
4,5
Room
4,4
Vibe
3,1
Location
9,6
Bar
7,7
Service
7,4
Comfort
7,0
Room
6,2
Breakfast
6,0
Cleanliness
5,6
Amenities
4,7
Value
4,6
9,6 Excellent
Pros: The location was excellent - perfect for us as we wanted to be in and around Times Square and Broadway. Plus many important tourist spots were within walking distance and there were numerous restaurants nearby which made life easier.
Cons: The room was nice with a good view but the lighting could have been better - a little more brightness in the room would help!
5,8 Okay
Pros: Staff were friendly and helpful. They did a good job cleaning the room. Loved the location.
Cons: The room was in poor condition. Poor patch work on the ceiling. Cracks in the tub. Cracks in the sink. Rust stains on the rest room counter. No working rest room fan. Blow dryer didn't work. No in and out with the car I rented, made me waste my money.
9,4 Excellent
Pros: Location and comfort
Cons: A tad cleaner
7,0 Good
Pros: Location
Cons: Surprise hotel fee of 41$
6,7 Good
Pros: Good location
Cons: No amenities ( coffee machine, refrigerator, etc.) not even water!!
6,7 Good
Pros: I liked the location since it is in the middle of the Times Square. It was easy to get around especially since I was planning on watching a musical. The subway station was also quite close, which helped me get around.
Cons: Some of the staff members weren't amicable. The room was not particularly clean, and the smell disturbed me a bit.
7,9 Good
Pros: The room was very comfortbale and clean. It was also very modern. Location was perfect. Able to check bags there after you check out so you can enjoy the city still.
Cons: The main entrance is closed for construction, the pool is a lap pool only, upon checking in they tried to collect the $40 nightly resort fee again, I had to prove to them I had already paid it through booking and then they said I had to pay a $150 deposit in case i order anything to my room. The cable did not work in our room.
10,0 Excellent
Pros: Everything fabulous
Cons: Bed small
10,0 Excellent
Pros: The location is great. The Staff are very friendly and accommodating. The hotel is very clean. The bed was very comfortable. The lounge was cozy and the drinks were delicious.
Cons: Our bathroom was small but it wasn’t a problem since there were only two of us .
7,5 Good
Pros: Middle of the city
Cons: Big event happening, too many individuals in the hall upto 2am.
9,2 Excellent
Pros: Great location and upon check in we were greeted by a wonderful man that upgraded us to a higher floor when he saw how excited my teenage daughter was to be there
Cons: we only stayed one night - so it was fine
6,3 Good
Pros: I’ve stayed here before when my kids were younger. I heard it was recently renovated. Not sure where. The rooms were dark. I felt could have been more modern. Bathrooms felt old. Headboards were nice. It was just okay. When I go on vacation I like to feel like I’m in a clean fresh resort style bedroom,inviting . I think that because the outside was under Reno and you had to enter through the side garages. May have made an impact as well. Really dark feeling. Very little interaction with staff. The lady who checked us is was wonderful. Very pleasant. I think if I stayed in new you’re city again I would like it to be a little more upscale.
Cons:
Crowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, situated directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are headquarters of Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world aren't just a cab ride away — they're mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
Daily Mandatory Charge will be added to the room rate and includes: Urban Destination Charge with premium guest internet access (3 devices); daily $20 beverage credit in Lobby Lounge or Bridges Bar; daily $10 food credit in Herb N' Kitchen (grab and go only); local and toll-free calls. New York Hilton Midtown, located in the heart of midtown Manhattan on Avenue of the Americas between West 53rd and West 54th streets, is within a short walking distance of Central Park, Rockefeller Center, Radio City Music Hall, the Museum of Modern Art and Carnegie Hall, and is just a few blocks away from Times Square, Broadway theaters and the renowned Fifth Avenue shopping district. The 1,907-room New York Hilton is a sophisticated international hotel that appeals to both savvy business and leisure travelers. The hotel has recently been renovated with a contemporary look present throughout the lobby, restaurant, bars and lounges, fitness center and spacious guest rooms and suites. Travelers select from a variety of modern, spacious guest rooms and suites featuring Hilton's Serenity comfortable bedding. Grab a bite to eat at Herb N’ Kitchen, featuring seasonal salads, artisanal sandwiches, brick oven pizzas, and specialty coffees. Stay cool in our Minus5 Ice Bar, where you can touch, feel, and explore handcrafted ice sculptures and ice architecture made from Canadian ice. Enjoy your favorite cocktails in our Lobby Lounge or Bridges Bar. Stay active during your stay in the hotel's 8,000 sq. ft. fitness center featuring modern strength, cardio and entertainment equipment, a Kinesis wall and resistance weights. New York Hilton Midtown is much more than a place to stay in New York City. It’s a place to experience the city in ways that will inspire, delight and even surprise you.
Overall 8,1 Excellent
Based on 10 180 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,1
Pros: Location
Poor
1,0
Pros: Only the location was good.
Excellent
10,0
Pros: everything from the minute we stepped out of uber ....staff were fab, helpful, . checking in very quickly...room on 10th floor very spacious . 4 people staying in this room and everything we needed was there.
Excellent
8,8
Pros: Very Convenient Location, friendly staff, and good food. definitely met my expectation and good value for money.
Good
7,9
Mediocre
3,8
Good
7,9
Pros: location, location, location
Excellent
10,0
Pros: The hotel location is excellent, it’s got everything in close proximity. Staff were excellent, helpful and friendly. Hotel is clean and tidy as expected.
Excellent
8,8
Excellent
9,6
Pros: Spacious rooms, friendly staff superb location, excellent breakfast
Okay
5,8
Pros: Location
Excellent
10,0
Pros: The staff at the reception was absolutely top notch. Very professional. Thanks.
Details
Reviews
Overall 8,1 Excellent
Based on 10 180 reviews
Location
9,6
Wellness
9,0
Breakfast
8,2
Service
6,8
WiFi
6,4
Room
6,1
Amenities
6,0
Vibe
5,8
Bar
5,4
Value
4,7
Location
9,6
Wellness
9,1
Breakfast
8,9
Cleanliness
6,4
Service
5,9
Vibe
5,3
Bar
5,3
Room
5,3
Comfort
5,1
WiFi
4,7
Value
4,2
Location
9,6
Breakfast
7,9
Service
6,6
Cleanliness
6,3
Food
5,7
Room
5,3
Vibe
5,1
Value
4,9
WiFi
4,7
Location
9,6
Breakfast
8,6
Cleanliness
6,4
Room
6,1
Service
5,5
Value
4,9
Vibe
4,9
Location
9,7
Breakfast
7,9
Service
7,0
Value
5,3
Room
5,2
Vibe
5,2
7,1 Good
Pros: Location
Cons: services of the room
1,0 Poor
Pros: Only the location was good.
Cons: From the front desk staff being extremely rude to added charges, mandatory fees to use at the bar with closed early, the snack shoppe whose system was down. Awful experience. The room we had was not clean and the bathroom had mold. Would never recommend.
10,0 Excellent
Pros: everything from the minute we stepped out of uber ....staff were fab, helpful, . checking in very quickly...room on 10th floor very spacious . 4 people staying in this room and everything we needed was there.
Cons: nothing and that is the truth....
8,8 Excellent
Pros: Very Convenient Location, friendly staff, and good food. definitely met my expectation and good value for money.
Cons:
7,9 Good
Pros:
Cons: resort fee is like welfare for the bar and snack places on premises
3,8 Mediocre
Pros:
Cons: The communication with them is absolutely a nightmare. They charged me twice and made mistakes in billing. Been in touch with them with endless calls before and after the stay. Base on this experience - I will not book a Hilton hotel ever again
7,9 Good
Pros: location, location, location
Cons: some areas look outdated
10,0 Excellent
Pros: The hotel location is excellent, it’s got everything in close proximity. Staff were excellent, helpful and friendly. Hotel is clean and tidy as expected.
Cons:
8,8 Excellent
Pros:
Cons: My son just late check out at 1pm, Hotel charge me more than $58 although i am Hilton honor member.
9,6 Excellent
Pros: Spacious rooms, friendly staff superb location, excellent breakfast
Cons: No kettle in room
5,8 Okay
Pros: Location
Cons: In need of updating no tea facilities no fridge cost of hotel includes$35 in lounge and shop in hotel , per night , but doesn’t tell you this , we only found out from other reviews not very helpful staff a bit disappointed
10,0 Excellent
Pros: The staff at the reception was absolutely top notch. Very professional. Thanks.
Cons:
Daily Mandatory Charge will be added to the room rate and includes: Urban Destination Charge with premium guest internet access (3 devices); daily $20 beverage credit in Lobby Lounge or Bridges Bar; daily $10 food credit in Herb N' Kitchen (grab and go only); local and toll-free calls. New York Hilton Midtown, located in the heart of midtown Manhattan on Avenue of the Americas between West 53rd and West 54th streets, is within a short walking distance of Central Park, Rockefeller Center, Radio City Music Hall, the Museum of Modern Art and Carnegie Hall, and is just a few blocks away from Times Square, Broadway theaters and the renowned Fifth Avenue shopping district. The 1,907-room New York Hilton is a sophisticated international hotel that appeals to both savvy business and leisure travelers. The hotel has recently been renovated with a contemporary look present throughout the lobby, restaurant, bars and lounges, fitness center and spacious guest rooms and suites. Travelers select from a variety of modern, spacious guest rooms and suites featuring Hilton's Serenity comfortable bedding. Grab a bite to eat at Herb N’ Kitchen, featuring seasonal salads, artisanal sandwiches, brick oven pizzas, and specialty coffees. Stay cool in our Minus5 Ice Bar, where you can touch, feel, and explore handcrafted ice sculptures and ice architecture made from Canadian ice. Enjoy your favorite cocktails in our Lobby Lounge or Bridges Bar. Stay active during your stay in the hotel's 8,000 sq. ft. fitness center featuring modern strength, cardio and entertainment equipment, a Kinesis wall and resistance weights. New York Hilton Midtown is much more than a place to stay in New York City. It’s a place to experience the city in ways that will inspire, delight and even surprise you.
Escape the bustle of New York’s streets in the serene surroundings of the InterContinental® New York Times Square hotel. The epitome of modern glamour, the hotel is LEED certified with design highlights that include a sculpture garden and tree-inspired columns. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. We also have a glamorous ballroom, 24-hour fitness center and personalized in-room beauty services by NOMI.
Overall 8,1 Excellent
Based on 5 719 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: View. Location.
Excellent
10,0
Pros: We checked in early and they upgraded us to a City View room at no charge to get us in and settled so we could explore NYC. That was an example of the staff going above and beyond to make our experience great.
Excellent
9,2
Pros: Excellent location in the heart of Time Square
Excellent
9,6
Pros: Great location with everything nearby! Close to all the restaurants and theatres. The room we had was large and clean. The decor was dated and carpet old but everything else was fine.
Excellent
10,0
Pros: The staff was very helpful and very professional .Location is great as well
Okay
5,8
Pros: Location
Poor
1,0
Pros: Nothing... I checked out early
Okay
5,8
Pros: Location
Good
7,9
Pros: Staff and location were great. Especially the doormen, they were extremely accommodating and loved entertaining my 2 year old daughter
Excellent
10,0
Pros: Staff and location are great!
Good
7,9
Pros: Location
Excellent
10,0
Pros: We had a wonderful time!!
Details
Reviews
Overall 8,1 Excellent
Based on 5 719 reviews
Location
9,6
WiFi
7,7
Room
7,4
Comfort
7,1
Service
6,8
Cleanliness
6,1
Breakfast
5,4
Value
3,6
Location
9,7
Service
7,1
Room
6,6
WiFi
6,4
Cleanliness
5,8
Breakfast
5,4
Vibe
5,4
Value
3,4
Location
9,6
Room
8,0
Comfort
7,1
Service
6,2
Room
6,4
Service
6,2
Location
9,4
Service
6,7
10,0 Excellent
Pros: View. Location.
Cons: Carpet
10,0 Excellent
Pros: We checked in early and they upgraded us to a City View room at no charge to get us in and settled so we could explore NYC. That was an example of the staff going above and beyond to make our experience great.
Cons: Not a thing. Great Hotel.
9,2 Excellent
Pros: Excellent location in the heart of Time Square
Cons: Aircon in lobby too cold
9,6 Excellent
Pros: Great location with everything nearby! Close to all the restaurants and theatres. The room we had was large and clean. The decor was dated and carpet old but everything else was fine.
Cons: No lounge area downstairs - unless you want to hang out at the Stingers bar (not inviting)
10,0 Excellent
Pros: The staff was very helpful and very professional .Location is great as well
Cons: Nothing negative
5,8 Okay
Pros: Location
Cons: The reception is not very kind. The superior room had a view of the parking lot or the construction site. Breakfast was included in the booking confirmation for 3 people at the time of booking, but the hotel did not give only 2 people, the third had to be paid.
1,0 Poor
Pros: Nothing... I checked out early
Cons: Upon arrival checking in at the front desk was a terrible experience. The lady at check-in Was rude . The Hotel description says that they rooms had been Remodeled and update. Worn out carpet and mold in bathroom !
5,8 Okay
Pros: Location
Cons: The reception is not very kind. The superior room had a view of the parking lot or the construction site. Breakfast was included in the booking confirmation for 3 people at the time of booking, but the hotel did not give only 2 people, the third had to be paid. There are several times that the accommodation fee is locked and one has not been unlocked for more than two weeks. Not recommended!
7,9 Good
Pros: Staff and location were great. Especially the doormen, they were extremely accommodating and loved entertaining my 2 year old daughter
Cons: The rooms were not as expected in the booking.
10,0 Excellent
Pros: Staff and location are great!
Cons:
7,9 Good
Pros: Location
Cons: Nothing
10,0 Excellent
Pros: We had a wonderful time!!
Cons:
Escape the bustle of New York’s streets in the serene surroundings of the InterContinental® New York Times Square hotel. The epitome of modern glamour, the hotel is LEED certified with design highlights that include a sculpture garden and tree-inspired columns. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. We also have a glamorous ballroom, 24-hour fitness center and personalized in-room beauty services by NOMI.
Classic cool. Curated comfort. This is The Gregory. NYC's history, culture, and haute couture run through our halls. The Gregory offers an extraordinary experience for every guest. We've channeled fashion icons in order to create sophisticated guestrooms that exude contemporary flair. Modern amenities, Wi-Fi and our incredible attention to detail are appreciated by both our leisure and business guests.Our standout among hotels in Herald Square offers exclusive access to legendary attractions including the Empire State Building and Madison Square Garden. Other popular attractions like Times Square, Rockefeller Center and Radio City Music Hall are within walking distance. The Gregory also offers unrivaled access to major subway and train stations, including Penn Station, making it easy to explore every corner of the city. Book now and stay at our Herald Square Hotel. NYC is waiting.
Overall 8,1 Excellent
Based on 2 570 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
9,1
Pros: rooms very well decorated. bed comfortable. beautiful building. convenient restaurant for breakfast next door
Okay
5,4
Pros: The location was nice and central to everything.
Okay
5,0
Pros: The lobby.
Okay
5,8
Pros: Location
Excellent
9,4
Pros: No breakfast
Good
6,3
Pros: Pillows were really nice, bed was comfy but too small. Air conditioning was perfect. Perfect location.
Excellent
10,0
Pros: Boogam (the Polish guy) was just AMAZING. He made us feel so comfortable, I wish everybody who goes to nyc will have the chance to have someone like him as a host.
Excellent
9,2
Pros: The staff, the location and the style of the hotel.
Good
6,7
Pros: The free laundering of 1 shirt a day is very helpful. Beds were comfortable.
Good
7,1
Pros: The bed was nice! The staff was kind!
Good
6,7
Pros: Location good for touristy things during the day - but not much happening in the evening so if you want to do things in the evening East Village is better
Excellent
8,8
Pros: It was very clean and front desk was very polite when we came and left. Location was great for venturing out as a Subway stop was just a few doors down the sidewalk.
Details
Reviews
Overall 8,1 Excellent
Based on 2 570 reviews
Location
9,7
Food
8,9
WiFi
8,2
Service
8,0
Breakfast
6,8
Cleanliness
6,3
Room
6,1
Comfort
5,4
Amenities
5,2
Wellness
2,7
Location
9,6
Service
9,0
Breakfast
7,2
Room
6,1
Comfort
5,1
Location
9,8
Service
8,0
Cleanliness
6,2
Room
5,2
Comfort
4,6
Location
9,7
Food
9,1
Service
8,6
Cleanliness
5,9
Room
5,7
Room
5,3
Comfort
5,0
9,1 Excellent
Pros: rooms very well decorated. bed comfortable. beautiful building. convenient restaurant for breakfast next door
Cons: one of the blinds on window was broken and lopsided half up half down
heat hard to control - but then turned on a/c so was alright
5,4 Okay
Pros: The location was nice and central to everything.
Cons: So a bunch of complaints here: 1) I booked online, and there was no option to notify them we had a dog. Hotel is advertised as "pet friendly". When checking out, they told me they needed to charge me for our dog. Was not happy about this. a) Saturday nite, they kept calling and texting me asking me to come back to the hotel as the neighbors were "complaining" of constantly barking. I know this is false bc my dogs vocal chords are damaged and he cannot bark - at least not loudly. 2) The bathtub, had this bath fitter over it. Only it was completely installed poorly. It felt like there was a bunch of water underneath it, so it felt like you were standing on a water bed. Super hard to keep your balance. 3) The showers "hot" water took 20 minutes to warm up. 4) Elevators are extremely slow. Considering there are other hotels on the same block and right across the street, i would try those before ever booking here again.
5,0 Okay
Pros: The lobby.
Cons: The hotel room was in a bad shape the curtains were all broken I could not open them to at least take a look at the cars , the bathroom had a step and I took a fall hiring my head against the wall . there was No Coffee Makerrrr in the room or at the lobby. It was not good .
5,8 Okay
Pros: Location
Cons: Single glazed windows let NYC constant humming filtrate in the room. Need ear plugs to sleep. Toilet not clean in hidden parts (e.g. toilet water tank. Elevators shared with staff carrying laundry carts. No food service available, not even in partnership with external restaurants.
9,4 Excellent
Pros: No breakfast
Cons:
6,3 Good
Pros: Pillows were really nice, bed was comfy but too small. Air conditioning was perfect. Perfect location.
Cons: Double bed was too small asked about bigger but was asked to pay. Shower over bath not suitable for people with hip and back problems. Window sill in bathroom not clean. No cereal for breakfast ie cornflakes, branflakes, granola etc.need more lighting in room
10,0 Excellent
Pros: Boogam (the Polish guy) was just AMAZING. He made us feel so comfortable, I wish everybody who goes to nyc will have the chance to have someone like him as a host.
Cons: Breakfast could be included.
9,2 Excellent
Pros: The staff, the location and the style of the hotel.
Cons: The room was a bit dark, they need to improve their lighting.
6,7 Good
Pros: The free laundering of 1 shirt a day is very helpful. Beds were comfortable.
Cons: The street where the hotel is located is very dirty. Not a pleasant walk to hotel. The restaurant and bar don’t belong to the hotel so $38 for breakfast is extremely expensive.
7,1 Good
Pros: The bed was nice! The staff was kind!
Cons: The smell!! Damp and moldy smell!
6,7 Good
Pros: Location good for touristy things during the day - but not much happening in the evening so if you want to do things in the evening East Village is better
Cons: We had a leaking air-con unit that we reported three times. The room was cosy and we had a $40 per night additional charge which we weren't aware of before arriving. We were also charged $40 for early check in
8,8 Excellent
Pros: It was very clean and front desk was very polite when we came and left. Location was great for venturing out as a Subway stop was just a few doors down the sidewalk.
Cons: The beds were too hard for us to get comfortable in. New mattresses but just too firm. They charge a $40 per night resort fee which gives you two bottles of water in your room each day, access to the gym and one shirt to be cleaned each day... That fee was crazy and would have preferred to buy my own water and not have the other things since we didn't use it the 4 nights there. Website says bathrobes are in the room. None were in our room some had to call front desk and they sent ONE up to the room. Didn't like the fact of having window air conditioner for AC for the room. It smelled musty. There was NO view out our window at all. Just the back of the other sides of the building and nothing could be seen at all. Could have listed that on the website with room selections.
Classic cool. Curated comfort. This is The Gregory. NYC's history, culture, and haute couture run through our halls. The Gregory offers an extraordinary experience for every guest. We've channeled fashion icons in order to create sophisticated guestrooms that exude contemporary flair. Modern amenities, Wi-Fi and our incredible attention to detail are appreciated by both our leisure and business guests.Our standout among hotels in Herald Square offers exclusive access to legendary attractions including the Empire State Building and Madison Square Garden. Other popular attractions like Times Square, Rockefeller Center and Radio City Music Hall are within walking distance. The Gregory also offers unrivaled access to major subway and train stations, including Penn Station, making it easy to explore every corner of the city. Book now and stay at our Herald Square Hotel. NYC is waiting.
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
Overall 8,0 Excellent
Based on 11 009 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Poor
1,0
Excellent
10,0
Pros: Location is amazing - just 20 minutes to Times Square and 5th Ave. Staff was very friendly, rooms very clean and modern, as well as bathrooms. Me and my friend really enjoyed our stay at Pod 51. Best wishes from Lithuania.
Poor
1,0
Pros: The location and the rooftop (which is actually quite smaller in person than the pictures suggest)
Excellent
9,2
Pros: The room was clean and the staff were very nice. The location was very central with lots of restaurants and shops around plus it was very easy to find.
Okay
5,4
Pros: Room and facilities were clean
Okay
5,8
Pros: The location was really great in Manhattan. Close to public transportation. Generally the rooms and shared bathroom were kept clean. The coffee at the cafe in the hotel was great and service was generally friendly.
Excellent
9,2
Pros: Location was really good and hotel was clean and just perfect for our four days trip to New York!
Excellent
9,6
Pros: good enoough
Excellent
9,2
Pros: It was in a perfect location! Close to everything you need to see in Manhattan! Many Metro stations close
Poor
1,0
Pros: The rooftop did not disappoint.
Good
6,3
Pros: Location was good, I like the view in rooftop. Personnel was kind. Room was small but it was ok for me, I liked it.
Good
7,1
Pros: Great location!
Details
Reviews
Overall 8,0 Excellent
Based on 11 009 reviews
Location
9,7
WiFi
8,9
Food
8,3
Service
8,1
Vibe
8,0
Amenities
7,4
Room
5,7
Breakfast
5,0
Comfort
2,6
Location
9,8
Service
8,8
Food
8,6
Amenities
8,5
WiFi
8,1
Vibe
7,9
Room
6,2
Breakfast
5,2
Comfort
2,8
Location
9,8
Service
8,6
Food
8,5
Amenities
7,5
Breakfast
5,3
Room
4,5
Comfort
1,9
Location
9,6
Food
8,7
Service
8,6
Vibe
7,8
Amenities
7,1
Room
5,6
Comfort
2,1
Location
9,5
Service
8,4
Amenities
7,6
Value
7,3
Room
4,8
Comfort
2,6
1,0 Poor
Pros:
Cons: At $--- a night this hotel has the worst price value relationship of any hotel I have stayed in in NY. Shared bathroom and bunk beds. Tiny room. A bad joke.
10,0 Excellent
Pros: Location is amazing - just 20 minutes to Times Square and 5th Ave. Staff was very friendly, rooms very clean and modern, as well as bathrooms. Me and my friend really enjoyed our stay at Pod 51. Best wishes from Lithuania.
Cons: The AC in rooms could be a liitle bit quieter.
1,0 Poor
Pros: The location and the rooftop (which is actually quite smaller in person than the pictures suggest)
Cons: The rooms were like dorm rooms, so tiny and they pushed the small bed up against the wall like a dorm. Very unappealing aesthetically. The bed was also so uncomfortable. The staff was also very dry and they made it so difficult to check in/out.
9,2 Excellent
Pros: The room was clean and the staff were very nice. The location was very central with lots of restaurants and shops around plus it was very easy to find.
Cons: The room is small but it was perfect for a one or two night stay in a city where you won't be spending much time in the hotel room.
5,4 Okay
Pros: Room and facilities were clean
Cons: Arrived after travelling 26hrs from Australia. We were tired and keen for a shower. Tried 4 different shared bathrooms on our floor and none had hot water. Went down stairs to ask the staff member at the desk (couldn’t call reception from the room phone). Guy at the desk brushed it off, told me to wait for the water to get hot. It didn’t. Next morning we asked again, they told us they were aware and it would be fixed by 12-1pm. We accept this and understand it is not the receptionists fault. I call at 2pm, they tell us it will be around 7-7:30pm. We head back at 11pm to find there is still no hot water. The next morning at 7am when there is still no hot water we pull the pin and move hotels. Pod51 gave me the rest of my money back for the stay and gave me a discount of $50USD but I had to ask for all of this. Could’ve been handled much better on the very first night we were there. It’s a shame we had a bad experience, if the water was good, it would’ve been great
5,8 Okay
Pros: The location was really great in Manhattan. Close to public transportation. Generally the rooms and shared bathroom were kept clean. The coffee at the cafe in the hotel was great and service was generally friendly.
Cons: Unfortunately, during the time of our stay, there was an issue with the water system and we didn’t have any hot water for three days. They kindly waived the “facility fees” at checkout, I’m assuming for all affected guests. However, I was also covered in bed bug bites which started to appear the day of checkout. We were staying in a bunk bed and only I had the bites. Luckily my partner was not affected on the top mattress. I emailed the hotel about the experience, but have not heard back from them.
9,2 Excellent
Pros: Location was really good and hotel was clean and just perfect for our four days trip to New York!
Cons: Employees could be nicer.
9,6 Excellent
Pros: good enoough
Cons: everythung was ok
9,2 Excellent
Pros: It was in a perfect location! Close to everything you need to see in Manhattan! Many Metro stations close
Cons: It was a little pricy
1,0 Poor
Pros: The rooftop did not disappoint.
Cons: There was an unresolved water main issue that disrupted the comfort of the stay.
6,3 Good
Pros: Location was good, I like the view in rooftop. Personnel was kind. Room was small but it was ok for me, I liked it.
Cons: Only thing that i didnt like about the room was cleaning. We saw hairs on pillow.. and we slept without pillow because of it. And its a little problem but, body wash bottle was empty. I hope they can change the sheets and pillow cases and refill bottles next time
7,1 Good
Pros: Great location!
Cons: The bathroom was tiny and cleanliness wasn't perfect
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 8,0 Excellent
Based on 8 021 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Very clean and great location
Excellent
9,6
Pros: Great service. Comfortable rooms. Beautiful views. Very understanding staff.
Excellent
8,8
Pros: Proximity to Times Square and the heart of New York City
Excellent
10,0
Pros: I liked everything about Yotel. It was close to time square and everything else we wanted to do. The bed was very conformable and staff were very friendly.
Excellent
9,2
Pros: A clean and aesthetic hotel, Cool lighting in the room, Delicious food in the restaurant with a great view, And a modern and up-to-date gym
Excellent
9,6
Pros: didn t try
Good
7,1
Pros: Yvonne the day manager was brilliant. Kudos to her for fixing the issue with our reservation date change. The bed was very comfortable. Location was decent. the outside patio area was very nice for relaxing in the sun.
Good
7,0
Pros: Pretty streamlined check in and check out. We also had the early and late checkout options that made planning our trip easier!
Excellent
10,0
Pros: Great location. Unique design
Okay
5,0
Excellent
10,0
Pros: Rooftop bar
Excellent
10,0
Pros: It was reasonably priced and had a great location.
Details
Reviews
Overall 8,0 Excellent
Based on 8 021 reviews
Location
9,5
Vibe
8,9
WiFi
8,0
Service
7,5
Amenities
7,1
Breakfast
6,9
Room
5,9
Comfort
3,7
Location
9,6
Vibe
8,7
Amenities
7,1
Service
7,0
WiFi
6,8
Breakfast
6,7
Value
6,3
Room
5,9
Comfort
3,5
Location
9,5
Vibe
8,6
Service
8,0
Breakfast
7,1
Amenities
7,0
Room
5,6
Comfort
3,9
Location
9,2
Vibe
8,6
Breakfast
7,0
Amenities
7,0
WiFi
6,6
Value
6,5
Service
6,3
Cleanliness
5,7
Room
5,3
Comfort
3,6
Location
9,6
Vibe
8,7
Room
5,6
Comfort
4,2
10,0 Excellent
Pros: Very clean and great location
Cons: Very small
9,6 Excellent
Pros: Great service. Comfortable rooms. Beautiful views. Very understanding staff.
Cons:
8,8 Excellent
Pros: Proximity to Times Square and the heart of New York City
Cons: Room was a bit cold and couldn’t adjust air conditioning
10,0 Excellent
Pros: I liked everything about Yotel. It was close to time square and everything else we wanted to do. The bed was very conformable and staff were very friendly.
Cons:
9,2 Excellent
Pros: A clean and aesthetic hotel, Cool lighting in the room, Delicious food in the restaurant with a great view, And a modern and up-to-date gym
Cons:
9,6 Excellent
Pros: didn t try
Cons: terrace service...they forgot about us...had to find waiter to pay...
7,1 Good
Pros: Yvonne the day manager was brilliant. Kudos to her for fixing the issue with our reservation date change. The bed was very comfortable. Location was decent. the outside patio area was very nice for relaxing in the sun.
Cons: We had an issue with our stay and called the front desk 8 times. No one ever answered the phone. "Joe the manager" was arrogant and lied about everything he said he was doing to help with the situation.
7,0 Good
Pros: Pretty streamlined check in and check out. We also had the early and late checkout options that made planning our trip easier!
Cons: Vending machine had some issues. The rooms could have had better lighting. When trying to do my makeup it was hard to tell if it looked right. Also needed more wash cloths.
10,0 Excellent
Pros: Great location. Unique design
Cons: No door separating the washroom. Just a curtain
5,0 Okay
Pros:
Cons: I made my booking for an event I was attending. The booking was made for aug 31st 6:00 pm my confirmation came with the incorrect dates. I called hotel immediately and they told Me to address it with booking. I have tried multiple times to reach you guys. Can someone please reach out to me
10,0 Excellent
Pros: Rooftop bar
Cons:
10,0 Excellent
Pros: It was reasonably priced and had a great location.
Cons:
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
With a stay at Hotel Mela Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
_S-image.jpg?width=66&height=66&crop=true)
Overall 8,0 Excellent
Based on 1 067 reviews
All reviews
- All reviews
Good
7,0
Pros: The location was great. Staff was super friendly.
Excellent
9,2
Pros: Great location and staff. Small room.
Poor
1,0
Pros: The location was fantastic.
Excellent
8,3
Pros: The location was ideal for what we needed. The bed was comfortable and extremely clean. Small but it is NYC so that is a given and you can't dock points for room size. The staff were really nice and check in was super fast and easy.
Okay
4,0
Pros: it was clean, the location was good for what i needed
Good
7,9
Pros: Location Comfort room
Excellent
9,6
Pros: The location is very central
Excellent
9,2
Pros: Location was fantastic.
Excellent
9,2
Pros: Bed & pillows were very comfortable! Great value!
Good
7,1
Pros: Room was clean snd staff were pleasant
Excellent
8,3
Pros: Location was great. Good value in the area
Excellent
10,0
Pros: Bed very nice
Excellent
8,0
Pros: The room was a lot nicer and bigger than I expected.
Excellent
8,0
Pros: The location could not be better and the hotel was very clean and well staffed.
Excellent
8,0
Pros: The friendliness of the staff and the location was perfect!! Steps away from everything!!
Good
6,7
Pros: great location: Times square, Bryant park, grand central, etc is minutes away from hotel.
Excellent
8,0
Pros: The Hotel is very clean!
Good
6,4
Pros: hotel staff were very friendly, hotel was clean, hotel was conveniently located
Mediocre
3,6
Pros: Brilliant location
Good
6,4
Pros: Excellent position, 50meters from Times Square, very clean and nice atmosphere, GREAT hotel staff
Good
6,0
Pros: Location & Comfort
.equals("")
Cons: $self.cons
Good
6,4
Pros: nice decor
Details
Reviews
Overall 8,0 Excellent
Based on 1 067 reviews
Cleanliness
8,1
Comfort
7,7
Location
9,3
Services
7,3
Staff
8,3
Value for money
7,1
7,0 Good
Pros: The location was great. Staff was super friendly.
Cons: Rooms were extremely small!!!! Huge pet deposit. Did not seem like a 4 star hotel.
9,2 Excellent
Pros: Great location and staff. Small room.
Cons:
1,0 Poor
Pros: The location was fantastic.
Cons: The hotel was horrible. It was not a 4 star hotel like we booked. The place had mold all over the bathroom walls the floors had not been vacuumed and it felt like a motel 8. But at lease you get what you pay for with a motel 8. But not with this hotel.
8,3 Excellent
Pros: The location was ideal for what we needed. The bed was comfortable and extremely clean. Small but it is NYC so that is a given and you can't dock points for room size. The staff were really nice and check in was super fast and easy.
Cons: Elevators were extremely cramped and slow and one of the buttons didn't work.
4,0 Okay
Pros: it was clean, the location was good for what i needed
Cons: there was a strong fragrent smell to the place that gave me a headache. they added an extra 30$ fee to the room when i got there, and they refused to accept my tax exempt form.
7,9 Good
Pros: Location Comfort room
Cons: Price
9,6 Excellent
Pros: The location is very central
Cons:
9,2 Excellent
Pros: Location was fantastic.
Cons:
9,2 Excellent
Pros: Bed & pillows were very comfortable! Great value!
Cons: The A/C unit was noisy at times...like a loud clunky sound.
7,1 Good
Pros: Room was clean snd staff were pleasant
Cons: Room was tiny and there was no desk to work!
8,3 Excellent
Pros: Location was great. Good value in the area
Cons: Carpet was wet when we checked in. They did what they could after we mentioned it, but was not completely dry when we checked out after2 nights
10,0 Excellent
Pros: Bed very nice
Cons: Small room
8,0 Excellent
Pros: The room was a lot nicer and bigger than I expected.
Cons:
8,0 Excellent
Pros: The location could not be better and the hotel was very clean and well staffed.
Cons:
8,0 Excellent
Pros: The friendliness of the staff and the location was perfect!! Steps away from everything!!
Cons:
6,7 Good
Pros: great location: Times square, Bryant park, grand central, etc is minutes away from hotel.
Cons:
8,0 Excellent
Pros: The Hotel is very clean!
Cons: No complaints
6,4 Good
Pros: hotel staff were very friendly, hotel was clean, hotel was conveniently located
Cons: room was small, and therefore felt like I overpaid. there is no restaurant, bar, etc in the hotel.
3,6 Mediocre
Pros: Brilliant location
Cons: Lack of room facilities. Not suitable for more than one nights stay - absolutely no storage space. Smallest hotel room I've ever come across.
6,4 Good
Pros: Excellent position, 50meters from Times Square, very clean and nice atmosphere, GREAT hotel staff
Cons: Small room (as in most of New York hotels)
6,0 Good
Pros: Location & Comfort
6,4 Good
Pros: nice decor
Cons: limited amenities
With a stay at Hotel Mela Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 7,2 Good
Based on 17 931 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6,0
Pros: Location
Okay
5,0
Pros: Location only ......nothing else.....staff attitude almost ruined my stay in NYC
Excellent
10,0
Pros: Exceeded expectations. Excellent location. Extremely helpful staff. Would highly recommend
Excellent
9,6
Pros: Bed was amazing, view was pretty cool and the location is amazing too
Good
6,7
Pros: Good location.
Good
7,1
Pros: Location
Good
6,3
Pros: Location to Times Square
Good
7,1
Pros: Close to all events.
Good
7,5
Pros: Cleanliness of the room and the location of the hotel.
Excellent
10,0
Pros: Location
Good
7,1
Pros: Liked location, restaurants, stores, cabs very easily accessible. Staff was very accommodating.
Okay
5,4
Pros: House keeping staff really friendly. Reception staff polite even when people jumping the queue
Details
Reviews
Overall 7,2 Good
Based on 17 931 reviews
Location
9,6
WiFi
7,3
Service
5,8
Vibe
5,5
Value
4,9
Room
4,5
Breakfast
4,1
Cleanliness
3,5
Amenities
3,4
Comfort
2,7
Location
9,6
Service
5,9
WiFi
5,7
Value
4,9
Vibe
4,0
Room
3,9
Breakfast
3,7
Amenities
3,1
Cleanliness
2,8
Comfort
2,6
Location
9,5
Service
5,9
WiFi
5,4
Value
4,6
Vibe
4,2
Room
4,0
Breakfast
3,9
Cleanliness
2,8
Amenities
2,6
Comfort
2,4
Location
9,7
Value
4,8
Service
4,6
Room
4,2
Breakfast
4,1
Vibe
4,1
Amenities
3,4
Cleanliness
3,2
Comfort
2,8
Location
9,7
Service
5,9
Value
5,4
Vibe
4,5
Room
4,3
Cleanliness
3,6
Amenities
3,4
Comfort
2,8
6,0 Good
Pros: Location
Cons: Additional fee added at the time of check in , facility fee $40 per days per room . Will be nice to know all the costs upfront at the time of booking .
5,0 Okay
Pros: Location only ......nothing else.....staff attitude almost ruined my stay in NYC
Cons: Staff....never in my life have I come across such rude and curt staff who were less than helpful ...with the exception of d lovely staff in d luggage storage sept downstairs ...they were so so nice. As for reception or front desk iv never met anyone as rude as the girl I dealt with...so rude n when I suggested she shud change her attitude she told me ‘I don’t care mam’ that speaks for itself. We asked a ‘porter’ for directions to a theatre n his reply was ‘do u own a phone? Then use it’ and that was it,we were left wondering ..... bathroom door in our tiny room was broken, got no towels n had to ask, noise all night from generator outside just below, no luggage room for guests staying 4 days, now I know why I was getting emails pre departure to know if I wanted to update at extra cost, no facilities once u heck out at 12 and our flight not till that night, had to change in toilets. Again.....nah
10,0 Excellent
Pros: Exceeded expectations. Excellent location. Extremely helpful staff. Would highly recommend
Cons: Elevators were slow
9,6 Excellent
Pros: Bed was amazing, view was pretty cool and the location is amazing too
Cons: The first woman we delt with to check in was a bit blunt and slightly unwelcoming to deal with
6,7 Good
Pros: Good location.
Cons: The price is far from being the one that in booking. At the end you pay around 6% more then the price that appear in booking. Additional, the hotel take money, 11$+ on package that you order to the hotel.
7,1 Good
Pros: Location
Cons: Check in staff were rude and said we could only use one card to pay resort fee and holding deposit. We were advised at check out this wasn’t the case.
6,3 Good
Pros: Location to Times Square
Cons: Staff was not helpful with knowing how to use elevators etc. no direction was given. Just handed a room key.
7,1 Good
Pros: Close to all events.
Cons: Dark hallways and not enough hot water in the mornings.
7,5 Good
Pros: Cleanliness of the room and the location of the hotel.
Cons: Staff attitude not welcoming, poor communication and lots of hidden costs. No coffee maker in the room.
10,0 Excellent
Pros: Location
Cons: Having to pay a resort fee for non resort accommodations
7,1 Good
Pros: Liked location, restaurants, stores, cabs very easily accessible. Staff was very accommodating.
Cons: The first room, Superior Queen, was so small you couldn't do anything but walk to the bed, bathroom had sliding door that didn't close completely, dark halls, window with view of the top of buildings and sky and loud neighbors who made it impossible for us to stay in that room. After complaint we were upgraded to VIP room on higher floor. Was better and bigger. View was very nice but the rug was filthy and looked like it hadn't been shampooed in years, bathroom so small the tissue laid on your leg and shower curtain on the other leg. No room service so couldn't order breakfast, lunch or dinner if you wanted to stay in.
5,4 Okay
Pros: House keeping staff really friendly. Reception staff polite even when people jumping the queue
Cons: No hot water available for one of the mornings no apology from anyone not even the manager. Staff down stairs generally grumpy
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
_S-image.jpg?width=66&height=66&crop=true)
Overall 7,0 Good
Based on 12 639 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7,5
Pros: Loved the lobby, the bed was super comfortable and the room was very quiet.
Okay
4,6
Pros: Beds were comfy and there was a good TV
Mediocre
3,0
Pros: room was clean and the location was good
Good
7,9
Pros: The staff were excellent, every single person I met was professional and so helpful, reception, delivery of my breakfast room service, concierge/luggage and the bellman all were of such a high standard. Location is perfect and would encourage me to stay again.
Mediocre
2,5
Pros: Pls avoid.. it's like staying at Grand Central Station, both proximity and feel.
Excellent
8,3
Pros: The location of the Hotel is AMAZING! You can walk to everywhere in Midtown. Grand Central, 5th Avenue shopping, Times Square, Empire State, Central Park, etc. The King Size bed was very comfortable too! Good sleeping after long days of walking.
Okay
5,8
Pros: Location
Good
6,7
Pros: Magnyd building with loads of character. The lobby and foyer are just lovely
Excellent
10,0
Pros: The location was perfect. The hotel was very nice and all but one of the staff were friendly and courteous. Excellent doorman both weekday and weekend. Extra kudos to the doorman who made our weekend exceptional.
Good
7,5
Pros: Location was excellent. you can easly walk to many Manhattan attractions, especialy Times Square, Brooadway, Fifth Avenue, Central Park, Empire State etc. Grand Central Terminal were very close to the hotel.
Mediocre
3,7
Pros: Location is great Lobby is impressive
Good
7,5
Pros: The location is great! Very essential area, near a lot of great shops and restaurants! The lobby is lovely, great architecture is beautiful. The food at the Roosevelt is very good.
Details
Reviews
Overall 7,0 Good
Based on 12 639 reviews
Location
9,7
Service
5,9
Bar
5,8
Vibe
5,8
WiFi
5,6
Food
5,4
Breakfast
5,3
Value
4,2
Cleanliness
3,8
Comfort
3,6
Room
3,6
Wellness
3,3
Pool
0,6
Location
9,7
Service
6,1
Food
5,7
Vibe
5,5
Breakfast
5,5
Bar
5,2
WiFi
4,8
Value
3,7
Wellness
3,6
Comfort
3,3
Cleanliness
3,1
Room
3,1
Pool
0,4
Location
9,7
Food
6,1
Bar
5,3
Breakfast
5,3
Service
5,2
Vibe
5,1
Value
4,8
WiFi
4,4
Cleanliness
4,1
Comfort
3,8
Room
3,6
Location
9,5
Amenities
6,3
Vibe
5,7
Service
5,5
Bar
5,2
Food
4,6
Cleanliness
4,5
Comfort
4,5
Room
4,5
Value
3,6
WiFi
2,9
Location
9,8
Bar
6,2
Amenities
5,9
Food
5,3
Breakfast
5,2
Vibe
5,2
Service
4,6
Value
3,8
WiFi
3,4
Cleanliness
3,2
Comfort
2,3
Room
2,3
7,5 Good
Pros: Loved the lobby, the bed was super comfortable and the room was very quiet.
Cons: Rooms outdated, could do with an upgrade.
4,6 Okay
Pros: Beds were comfy and there was a good TV
Cons: Rooms were dirty, very outdated. The bathrooms were very out dated and needed a serious clean/update. Upon checking in, we were told we would need to pay £195 EXTRA to use the WiFi for 4 days!!! We were told this facility charge was not optional, even though on my paperwork there was no information telling us that at all! The staff checked my paperwork, agreed there was nothing stating that the extra fee but told us we had to pay it anyway! So, extremely expensive stay and if I knew about the extra charge I would have not stayed there! the rooms were very disappointing, Considering the price. AVOID.
3,0 Mediocre
Pros: room was clean and the location was good
Cons: Rooms were shabby, and the hotel should never have been rated 4 stars.
7,9 Good
Pros: The staff were excellent, every single person I met was professional and so helpful, reception, delivery of my breakfast room service, concierge/luggage and the bellman all were of such a high standard. Location is perfect and would encourage me to stay again.
Cons: Room was very dated and tired, a/c is to noisy and filters so dirty. Bathroom also tired, with cracks and missing tiles, so a little uncomfortable. During the morning rush/cleaning, lifts are so busy and took 10 minutes to wait which is very unusual. Street noise and noise from other guests which I could hear from my room was not great, so not 100% sure if I would return, depends if only business or with my family.
2,5 Mediocre
Pros: Pls avoid.. it's like staying at Grand Central Station, both proximity and feel.
Cons: Stinking small Rooms, dirty carpets, "very very rude front desk on all interactions" - they will ensure that you feel miserable and as-if you are staying for free, pathetic house keeping, okay location. Maybe ok for business travellers or people who like vintage hotels... Btw property photos also LIE mostly.
8,3 Excellent
Pros: The location of the Hotel is AMAZING! You can walk to everywhere in Midtown. Grand Central, 5th Avenue shopping, Times Square, Empire State, Central Park, etc. The King Size bed was very comfortable too! Good sleeping after long days of walking.
Cons: Although the Hotel Hall is beautiful, you can tell that the Hotel needs some renovation inside to get a more modern look, specially the rooms and the carpet.
5,8 Okay
Pros: Location
Cons: Outdated cheap hotel. Great on a budget and if you dont plan to spend much time there
6,7 Good
Pros: Magnyd building with loads of character. The lobby and foyer are just lovely
Cons: The rooms however were a tad disappointing Small - our standard room ( not at standard rates !!) was a bed and no room for any bags. Needless to say we asked for an upgrade and was bigger but not by much No refrigerator ( suppose doesn’t matter) Not sure if I would stay again maybe rather walk in check it out and book elsewhere
10,0 Excellent
Pros: The location was perfect. The hotel was very nice and all but one of the staff were friendly and courteous. Excellent doorman both weekday and weekend. Extra kudos to the doorman who made our weekend exceptional.
Cons: Was disappointed that the Rooftop Bar / Lounge was under renovation and inaccessible. Understand from locals that it's been under renovation for quite some time. Ignored by the bartender in the lounge off of the lobby.
7,5 Good
Pros: Location was excellent. you can easly walk to many Manhattan attractions, especialy Times Square, Brooadway, Fifth Avenue, Central Park, Empire State etc. Grand Central Terminal were very close to the hotel.
Cons: Staff might be more polite and helpful.
3,7 Mediocre
Pros: Location is great Lobby is impressive
Cons: Room was completely outdated
Bathroom was ridiculously small with cobbled together fixtures
No response from staff after initial complaint
Stay away from this place Way to many other choices
7,5 Good
Pros: The location is great! Very essential area, near a lot of great shops and restaurants! The lobby is lovely, great architecture is beautiful. The food at the Roosevelt is very good.
Cons: The rooms are very dated and the bathrooms need to be renovated.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
A stay at Paramount Times Square places you in the heart of New York, steps from Times Square and Richard Rodgers Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Overall 7,0 Good
Based on 10 441 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6,3
Pros: Location is great, and internet and tv was good. Room was big enough and had space for my things. Bed wasn't bad too.
Good
6,0
Pros: The location is everything in this hotel!
Okay
4,2
Pros: Location is great
Good
6,3
Pros: The convenience, the bed, the bath, the overall ambiance of the Paramount - I am a repeat stayer.
Excellent
8,8
Pros: Nicholas at check in
Excellent
9,0
Pros: I interacted with three different employees (check in, café and check out). All three women were awesome! Polite, friendly, helpful. I wish I'd gotten their names, they deserve raises.
Okay
5,4
Pros: The staff and the location
Excellent
8,3
Pros: Location....shuttle to LAX
Good
7,1
Pros: Great location
Excellent
10,0
Pros: Breakfast was great, location was fantastic, staff was amazing and friendly. this was my second stay this year and i will be back later this month.
Excellent
10,0
Pros: I enjoyed the esthetic of the hotel. The room was clean and the shower temp was good. There was also unlimited water and ice which was nice.
Okay
4,6
Pros: Nothing
Details
Reviews
Overall 7,0 Good
Based on 10 441 reviews
Location
9,6
WiFi
7,4
Service
6,5
Value
4,8
Cleanliness
4,0
Bar
4,0
Food
3,9
Breakfast
3,6
Room
3,4
Comfort
2,1
Location
9,7
Service
6,3
WiFi
6,0
Bar
4,6
Cleanliness
4,5
Food
3,8
Breakfast
3,7
Room
2,9
Comfort
1,6
Location
9,7
Service
6,3
Vibe
5,5
Amenities
5,2
Cleanliness
4,1
Food
4,1
Value
3,7
Room
3,6
Breakfast
3,0
Comfort
2,1
Location
9,3
Service
6,6
Vibe
5,6
Value
4,3
Cleanliness
4,0
Room
3,6
Breakfast
3,3
Comfort
2,3
Location
9,7
Service
6,5
Vibe
5,6
Value
4,5
Cleanliness
4,2
Room
3,1
Comfort
1,9
6,3 Good
Pros: Location is great, and internet and tv was good. Room was big enough and had space for my things. Bed wasn't bad too.
Cons: Everything is very old, bathroom was horrible, very uncomfortable, and there was not even place to put my soup, shower is small and dark, have the feeling like having a shower in a wardrobe. Staff is totally unhelpful and rude, except the male concierge, who is amazing. Electricity sockets aren't very new either and the aircon is carry old and noisy. There wasn't even glasses in the room, no room service, no fridge, and there is drinking water only one place on the 4th floor, and there is this styrofoam caps to get water in...
6,0 Good
Pros: The location is everything in this hotel!
Cons: We had a lot of problems with the front desk. We had booked 3 rooms as a group, and when checking out they only had 2 rooms on the reservation, which caused charges to go elsewhere and them waking up a room that had requested a late checkout.
4,2 Okay
Pros: Location is great
Cons: Carpet on floors, small bathroom, noisy air conditioner, elevator not working got a friend stuck for at least 15 minutes. I do not recommend unless you are really looking to be that close to Times Square.
6,3 Good
Pros: The convenience, the bed, the bath, the overall ambiance of the Paramount - I am a repeat stayer.
Cons: The electronic key function malfunctioned 3 times for me (I saw at least one other guest have the same problem): we could not engage the elevator to get to our floor; and , for me, it took almost 10 minutes to get the key to open my door. I replaced the initial set at midnight after coming in from work, and it still took almost 10 minutes to get in. I replace again the next morning, and again 5 minutes to get in. The front desk promised engineering would look at it, but as of 11am check-out no one took care of me. The check-out clerk profusely apologized and refunded a portion of my bill, but the inconvenience and aggravation at the end of a long business day isn't adequately met by a $40 refund. I am a "serial" guest here; I know the space, the staff has been good & I've had no problems until now. The inability to address situations like this quickly move me toward finding another similarly equipped venue, which I did when my other favored space faltered and I moved on to the Paramount.I felt 2 front desk clerks kind of "blew me off" when I complained, first at midnight and again at 8:30am. The check-out clerk had the right attitude. I also found Security to be off-putting; if a paid guest cannot get into their room, shrugging and pushing me off on the front desk is not a good policy.
8,8 Excellent
Pros: Nicholas at check in
Cons: Dark lobby
9,0 Excellent
Pros: I interacted with three different employees (check in, café and check out). All three women were awesome! Polite, friendly, helpful. I wish I'd gotten their names, they deserve raises.
Cons:
5,4 Okay
Pros: The staff and the location
Cons: Outdated rooms and common areas. Rooms and bathrooms quite dirty. Small rooms and no view at all.
8,3 Excellent
Pros: Location....shuttle to LAX
Cons:
7,1 Good
Pros: Great location
Cons: The bathroom was not well kept at all and when checking out they require that you pay to leave your luggage in storage with them for the day which I’ve never had in any hotel I’ve stayed with- didn’t think that was great service!
10,0 Excellent
Pros: Breakfast was great, location was fantastic, staff was amazing and friendly. this was my second stay this year and i will be back later this month.
Cons:
10,0 Excellent
Pros: I enjoyed the esthetic of the hotel. The room was clean and the shower temp was good. There was also unlimited water and ice which was nice.
Cons: The only negatives are the hotel doesnt accept any cash and I would've liked a lill more space in the room. All transactions from checking in to the hotel to the bar/eating lounge is card only.
4,6 Okay
Pros: Nothing
Cons: Everything
A stay at Paramount Times Square places you in the heart of New York, steps from Times Square and Richard Rodgers Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
An energetic social hub filled with urban adventure and daredevil design. Hudson takes convention and turns it on its head. Born from the innovative vision of design imprsario Phillippe Starck, this luxury New York boutique hotel is stylish, democratic, y oung at heart and utterly cool.
Overall 6,9 Good
Based on 17 718 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7,5
Pros: Very good budget option in New York, small but convenient rooms, great location.
Okay
5,0
Pros: Convenience of location.
Excellent
9,2
Pros: Excellent location, helpful staff, quiet.
Good
7,1
Pros: Staff was nice, everything was always clean and location was great.
Good
6,7
Good
6,3
Pros: Central location, interior of the room is nice
Okay
5,0
Excellent
8,8
Pros: The location, lobby, and bar area were great!
Excellent
8,8
Pros: The location and staff were great
Excellent
9,6
Pros: I really liked the room - it is a bit on the small side, but the hotel experience outweighed this and it is all I needed for my 1 week trip. The rooftop bar is closed at the moment, but once it is done definitely check it out, I have stayed here a few times.
Poor
1,0
Pros: Location only
Okay
5,0
Pros: Location and price
Details
Reviews
Overall 6,9 Good
Based on 17 718 reviews
Location
9,6
WiFi
7,8
Service
6,1
Value
4,7
Breakfast
4,1
Cleanliness
3,8
Room
3,2
Comfort
1,9
Pool
0,4
Location
9,7
WiFi
7,1
Service
5,9
Breakfast
4,6
Value
4,3
Cleanliness
3,5
Room
3,0
Comfort
1,7
Location
9,7
WiFi
6,4
Service
5,9
Food
5,1
Value
4,4
Breakfast
4,0
Cleanliness
3,6
Room
3,2
Comfort
2,2
Location
9,6
WiFi
6,5
Service
6,0
Value
5,4
Breakfast
3,7
Cleanliness
3,7
Room
3,3
Comfort
2,2
Location
9,4
Value
5,1
Food
5,0
Service
4,9
Breakfast
4,0
Amenities
3,5
Cleanliness
3,3
Room
2,9
Comfort
1,4
7,5 Good
Pros: Very good budget option in New York, small but convenient rooms, great location.
Cons:
5,0 Okay
Pros: Convenience of location.
Cons: Very poor service from staff. Extremely poor finishes. More of a hostel than a hotel and definitely not 4-star quality as advertised. Additionally, had some valuables stolen from my room and had no follow up from hotel staff. This includes no response to emails sent to the GM.
9,2 Excellent
Pros: Excellent location, helpful staff, quiet.
Cons: Nothing
7,1 Good
Pros: Staff was nice, everything was always clean and location was great.
Cons: I would love to be able to leave the curtains open.
6,7 Good
Pros:
Cons: Extremely small room even by nyc standards
6,3 Good
Pros: Central location, interior of the room is nice
Cons: Very small beds, not even queen size. Staff not attentive. Corridors need updating, are old and weary. Bathroom is small and old, noisy rooms
5,0 Okay
Pros:
Cons: It looks like prison or hostel. The rooms are very small. No TV channels, forget us open:), tv has problems with signal. Will not come back.
8,8 Excellent
Pros: The location, lobby, and bar area were great!
Cons: Tiny, Tiny, TINY rooms and bathrooms. The entire hotel’s water stopped working 30 seconds after I got in the shower (on my birthday, 1 1/2 hours before our brunch reservations) and we never got anyone to come to our room or even an answer to what the problem was. Luckily, I had friends 8 floors down who’s water was luckily working until I got out of their shower.
8,8 Excellent
Pros: The location and staff were great
Cons: The rooms were small and the bathroom was tiny. The lobby and bar areas were v dark
9,6 Excellent
Pros: I really liked the room - it is a bit on the small side, but the hotel experience outweighed this and it is all I needed for my 1 week trip. The rooftop bar is closed at the moment, but once it is done definitely check it out, I have stayed here a few times.
Cons:
1,0 Poor
Pros: Location only
Cons: The hotel is really lousy. The front desk person was extremely rude, obnoxious and hostile. The room assignment was very horrible, dark, dirty, and old. Lousy experience!!! Charged extra for nothing.
5,0 Okay
Pros: Location and price
Cons: Awesome patio closed until 5 and most of it closed off for construction. Restaurant in building was no more despite advertising it still and just used for continental breakfast. Hallway to room dirty and dingy. No coffee in rooms. 4 star a stretch.
An energetic social hub filled with urban adventure and daredevil design. Hudson takes convention and turns it on its head. Born from the innovative vision of design imprsario Phillippe Starck, this luxury New York boutique hotel is stylish, democratic, y oung at heart and utterly cool.
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 6,3 Good
Based on 11 471 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6,3
Pros: The location is great!!
Mediocre
2,0
Pros: Ubicacion
Excellent
8,8
Pros: Excellent location-close to attractions,restaurants,subway!
Mediocre
2,9
Pros: Nothing.
Good
6,3
Pros: location
Okay
4,0
Pros: Just a few blocks to Time Squares.
Okay
4,2
Pros: Location and nice. attitude of some staff
Excellent
9,6
Pros: The area walking distance from time square
Good
7,5
Pros: Great location. everything was with in a walk-able distance.
Okay
5,8
Pros: I had 2 rooms, I was told they were side by side, when I went to my 2nd room, there were guest already there! So I got put across the floor. No water in sink as far as hot water, no water came out at all! Second room had NO towels! For what I paid, very disappointed!
Excellent
8,8
Pros: Room was fabulous
Okay
5,0
Pros: The bellmen and the ability to have my luggage held while I explored NYC
Details
Reviews
Overall 6,3 Good
Based on 11 471 reviews
Location
9,6
WiFi
6,5
Service
6,2
Value
4,8
Food
4,7
Comfort
4,4
Breakfast
3,7
Room
3,6
Amenities
3,3
Vibe
3,0
Cleanliness
2,1
Location
9,8
Service
6,2
Value
5,2
WiFi
5,0
Food
4,2
Breakfast
3,9
Comfort
3,3
Amenities
3,2
Vibe
3,0
Room
2,9
Cleanliness
2,1
Location
9,2
Service
6,8
WiFi
4,4
Value
4,3
Breakfast
4,1
Comfort
4,0
Room
3,4
Amenities
3,3
Vibe
2,7
Cleanliness
2,4
Location
9,5
Service
6,1
Value
5,1
Comfort
3,3
Amenities
3,2
Cleanliness
2,0
Vibe
1,9
Room
1,7
Location
9,5
Service
5,6
Comfort
4,6
Amenities
3,6
Room
3,4
Vibe
2,9
Cleanliness
2,5
6,3 Good
Pros: The location is great!!
Cons: The whole place was out of date. Our room needed a lot of upkeep. The wallpaper was peeling off the walls, paint chipped off everywhere, just in general it needed a face lift/TLC. There was a tube sock between the mattress and box spring?! Some hotels put mints on your pillow, this one left a tube sock under the mattress... I would think, due to location, this hotel would want to keep their place up to date and looking amazing, but I guess they get guests based on location not how nice their facility is. It appeared the only thing new in the room in the last 20 years was the tv.
2,0 Mediocre
Pros: Ubicacion
Cons: No ice machine working,the charge of the gym,water and other for night.No explain how to used the refill drink water,gym ubication.
8,8 Excellent
Pros: Excellent location-close to attractions,restaurants,subway!
Cons:
2,9 Mediocre
Pros: Nothing.
Cons: This property was another $120 more than finalized on booking.com. We checked out for $870 and the price they handed us at check it was $1000 which is complete misguiding and conniving.
6,3 Good
Pros: location
Cons: the bathroom quality
4,0 Okay
Pros: Just a few blocks to Time Squares.
Cons: Old room: stains on room carpet, bathroom, hall way, some things left on floor and stained carpet.
4,2 Okay
Pros: Location and nice. attitude of some staff
Cons: Dirty walls and carpets and the bathe had been badly patched, disgusting...especially at that price!!!!
9,6 Excellent
Pros: The area walking distance from time square
Cons: Front desk not very informative or concierge not familiar with surroundings or recommendation
7,5 Good
Pros: Great location. everything was with in a walk-able distance.
Cons: The carpets on the halls need to be changed, the are old and dirty. The rooms need to be updated as well.
5,8 Okay
Pros: I had 2 rooms, I was told they were side by side, when I went to my 2nd room, there were guest already there! So I got put across the floor. No water in sink as far as hot water, no water came out at all! Second room had NO towels! For what I paid, very disappointed!
Cons:
8,8 Excellent
Pros: Room was fabulous
Cons: Nothing
5,0 Okay
Pros: The bellmen and the ability to have my luggage held while I explored NYC
Cons: This hotel may have been 4 stars back when it was first built but time and traffic have not been kind to this property. Wallpaper is peeling and furniture is battered, indicating high usage and little effort to maintain the facility's upkeep and appearance. The location IS excellent with convenient access to Times Square, the Theatre District and central subway transportation. The bellmen were super friendly and helpful, which was nice. Hard to justify the $180/night rate (including taxes/fees) but it IS in the heart of NYC... so there's that.
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 5,5 Okay
Based on 54 850 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
4,6
Pros: The staff was friendly and professional
Excellent
10,0
Pros: The location is great, its in front of Penn Station, Walking 15 min to time square, Macys walking 3 Min, Stop Bus Topview Tour only 2 min walking, Metro Station 1 min Walking. We were on the renovated room 1491 and was a 2queen was great.
Okay
4,2
Pros: Nothing not what was advertised
Mediocre
3,8
Pros: There was nothing to like in that room
Okay
5,0
Pros: The location.
Good
7,5
Pros: Location
Excellent
9,6
Pros: Location...
Okay
5,8
Pros: I enjoyed the friendly staff and the hard working housekeepers. It's so nice to hear a friendly "Hello". The room was very clean. You can't beat the location! It was close to subway and other points of interests.
Excellent
8,3
Pros: I always stay here when I’m in NYC I like the nostalgia and the location
Mediocre
2,9
Mediocre
2,5
Pros: Nothing everything was very bad cleaning, the shower wasn’t working our room had no towels and not sheets. It was the worst hotel I ever stayed
Poor
1,0
Pros: Nothing but the location. Just remember that you are paying only for the location and nothing else. The room size and standard is worse than a Motel6 and you'll be thoroughly disappointed if you go with any kind of expectations.
Details
Reviews
Overall 5,5 Okay
Based on 54 850 reviews
Location
9,5
WiFi
6,3
Breakfast
4,0
Food
3,9
Service
3,2
Room
2,9
Vibe
2,1
Cleanliness
1,5
Location
9,5
WiFi
5,4
Breakfast
4,6
Service
3,8
Room
3,0
Vibe
2,8
Cleanliness
1,4
Location
9,4
Value
5,4
WiFi
4,4
Breakfast
3,6
Service
3,3
Room
3,0
Vibe
2,4
Cleanliness
1,6
Location
9,5
WiFi
4,9
Breakfast
3,8
Room
3,8
Service
3,7
Vibe
2,3
Cleanliness
2,1
Location
9,4
WiFi
4,7
Breakfast
3,9
Service
2,6
Room
2,5
Comfort
2,1
Vibe
2,0
Cleanliness
1,4
4,6 Okay
Pros: The staff was friendly and professional
Cons: The elevator was dirty, the hallways were dirty, the outside and the lobby was clean and presentable but once we got on the elevator it was a mess! The hallways also look like a scene from out of a horror movie!! The beds were hard and creaking so loud, the linen smelled like a old man was sleeping on the bed and they just shake the sheets out. So nasty and disappointing!! The breakfast The raved about was a pastry and coffee!! Never Again
10,0 Excellent
Pros: The location is great, its in front of Penn Station, Walking 15 min to time square, Macys walking 3 Min, Stop Bus Topview Tour only 2 min walking, Metro Station 1 min Walking. We were on the renovated room 1491 and was a 2queen was great.
Cons: they Should put more people at front desk! I check in with computer that was great but to request info a make a line for 1 hour , to get my ticket for breakfast 45 min as well.
4,2 Okay
Pros: Nothing not what was advertised
Cons: Everything reminded me of the Hoyle from the shining
3,8 Mediocre
Pros: There was nothing to like in that room
Cons: No fridge or microwave in room TV did not work
5,0 Okay
Pros: The location.
Cons: carpets have a awkward smell. the bathroom is very old and badly repaired. Repairs are very visible.
7,5 Good
Pros: Location
Cons: Twin beds extremely uncomfortable, room needs a must renovations. It’s too old and all the elevators need to work.
9,6 Excellent
Pros: Location...
Cons: It was all good.
5,8 Okay
Pros: I enjoyed the friendly staff and the hard working housekeepers. It's so nice to hear a friendly "Hello". The room was very clean. You can't beat the location! It was close to subway and other points of interests.
Cons: I did not like the free breakfast. It was hard to find and located outside the hotel and down the street. The "free breakfast" place was not pleasant at all. The food items were rationed out and no seconds were allowed. When I compare this to other hotels this free breakfast is very poor and spare. I also didn't like the room location or the room itself. This also fell short of expectation for the price.
8,3 Excellent
Pros: I always stay here when I’m in NYC I like the nostalgia and the location
Cons:
2,9 Mediocre
Pros:
Cons: Massive queues for check in and check out, dirty rooms, breakfast was a joke and it’s $20 to leave a couple of bags for the day with reception. Wouldn’t recommend to anyone.
2,5 Mediocre
Pros: Nothing everything was very bad cleaning, the shower wasn’t working our room had no towels and not sheets. It was the worst hotel I ever stayed
Cons: I didn’t like everything
1,0 Poor
Pros: Nothing but the location. Just remember that you are paying only for the location and nothing else. The room size and standard is worse than a Motel6 and you'll be thoroughly disappointed if you go with any kind of expectations.
Cons: Everything but the location.
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Where to stay in New York?
Our Heatmaps tool will help you find the perfect place to stay in New York by showing you how close hotel options are to major activities