Best New York hotels near Columbus Circle
With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and 3 minutes by foot from St. Patrick's Cathedral. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
Overall 8,9 Excellent
Based on 4 601 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Excellent
9,2
Pros: Fantastic location and amazing building. View from the room was incredible.
Good
7,1
Pros: Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.
Excellent
9,0
Pros: location
Excellent
10,0
Pros: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and was helpful with a question regarding wifi.
Okay
4,0
Pros: The grandiose entrance and location
Excellent
10,0
Pros: Location was Great, beautiful property
Good
6,5
Good
7,0
Pros: Breakfast was good Rooms are good
Excellent
9,0
Pros: We had breakfast items from the patisserie that were excellent. The view from our window was superb, overlooking St. Patrick's Cathedral. The room was spacious and comfortable for 3 people. Wonderful location.
Excellent
10,0
Pros: The bed was comfortable. The service was great
Excellent
10,0
Pros: The staff adjusted an error in the hotels reservation immediately, at check in.
Carol OConner recognized the issue and made the adjustment in a way that thoughtful and professional.
Details
Reviews
Overall 8,9 Excellent
Based on 4 601 reviews
Location
9,7
Amenities
8,1
Service
8,1
Vibe
8,0
Comfort
7,9
Room
7,7
Food
5,0
Breakfast
4,8
WiFi
4,1
Value
3,2
Location
9,8
Service
7,8
Room
7,0
Cleanliness
5,7
Food
5,2
Breakfast
4,5
Value
3,0
WiFi
2,8
Location
9,2
Amenities
8,2
Comfort
7,8
Service
7,2
Room
6,7
Cleanliness
6,4
Food
5,1
Value
2,8
WiFi
2,0
Location
9,6
Service
8,2
Comfort
8,0
Room
7,4
Service
8,0
10,0 Excellent
Pros: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Cons: Bar prices are very expensive.
9,2 Excellent
Pros: Fantastic location and amazing building. View from the room was incredible.
Cons: You have to pay for WiFi. Considering the price of the stay, this should be included.
7,1 Good
Pros: Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.
Cons: Beds quite small in standard rooms, and extras are expensive.
9,0 Excellent
Pros: location
Cons: All good, room was small but adequate
10,0 Excellent
Pros: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and was helpful with a question regarding wifi.
Cons:
4,0 Okay
Pros: The grandiose entrance and location
Cons: The view was dull and sad and disappointing. Just a brown wall. And room needed referbuishment as it felt dated and clearly not worth the money spent. Also not a mention of my 40th birthday when other hotels in the past in europe easily gave me the royal treatment. Overall: disappointed.
10,0 Excellent
Pros: Location was Great, beautiful property
Cons:
6,5 Good
Pros:
Cons: They need to upgrade rooms, hotel is getting old need to renovate ASAP
7,0 Good
Pros: Breakfast was good Rooms are good
Cons: Three issues: - having to pay for wifi is shocking and unacceptable; no one charges guests for wifi these days - the wait for check-in and check-out is excessively long; if there is a queue there should be more staff to help with this - the showers are not powerful enough
9,0 Excellent
Pros: We had breakfast items from the patisserie that were excellent. The view from our window was superb, overlooking St. Patrick's Cathedral. The room was spacious and comfortable for 3 people. Wonderful location.
Cons:
10,0 Excellent
Pros: The bed was comfortable. The service was great
Cons:
10,0 Excellent
Pros: The staff adjusted an error in the hotels reservation immediately, at check in.
Carol OConner recognized the issue and made the adjustment in a way that thoughtful and professional.
Cons:
With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and 3 minutes by foot from St. Patrick's Cathedral. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
With a stay at Refinery Hotel in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Bryant Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Overall 8,9 Excellent
Based on 2 493 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
8,0
Pros: Location and Customer service; great choice if you need to work in Manhattan or you want to visit the City
Excellent
9,0
Pros: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.
Good
7,1
Pros: Check in and out the staff were pleasant.
Comfortable beds.
Excellent
9,2
Pros: We had a lovely welcome to the hotel - the whole place smells divine with gorgeous scented candles burning at all times. We were offered a glass of wine at reception as we checked in and the receptionist was very friendly. When we got to our room we had been left a card, cake and bottle of wine for our 30th and 60th birthdays. So kind! The room was really spacious with comfy beds, and the bathroom was really nice too.
Good
7,5
Pros: Location, style, rooftop
Excellent
9,2
Pros: Staff were excellent. Two lovely lively bars including roof top bar with excellent view of Empire State. Great location. Good sized room, very large bed.
Good
7,9
Pros: Excellent location, really friendly and helpful staff
Excellent
10,0
Excellent
9,0
Pros: We were on our honeymoon and were so pleased by Refinery. excellent host in ensuring that our honeymoon was memorable for all of the right reasons. Thank you to the team at Refinery for helping to make our honeymoon memorable!
Excellent
10,0
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Excellent
8,5
Pros: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.
Excellent
9,1
Pros: Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.
Details
Reviews
Overall 8,9 Excellent
Based on 2 493 reviews
Location
9,7
Vibe
9,3
Breakfast
8,7
Bar
8,7
Service
8,6
Food
8,6
Room
8,4
Amenities
7,9
Comfort
7,7
WiFi
6,3
Cleanliness
6,0
Location
9,7
Bar
9,0
Vibe
9,0
Service
8,8
Room
8,6
Food
8,4
Comfort
8,3
Amenities
7,9
Cleanliness
6,3
Location
9,8
Vibe
8,8
Food
8,4
Bar
8,1
Service
8,1
Room
7,5
Cleanliness
5,6
Location
9,8
Service
8,1
Room
7,9
Amenities
7,4
8,0 Excellent
Pros: Location and Customer service; great choice if you need to work in Manhattan or you want to visit the City
Cons:
9,0 Excellent
Pros: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.
Cons: Thin walls, assuming our next door neighbor had to much fun at the Roof Top Bar and was throwing up the whole night, we had the pleasure of hearing every single thing for about 1-2 hours straight. Had to turn on the TV to muffle some of it out!
7,1 Good
Pros: Check in and out the staff were pleasant.
Comfortable beds.
Cons: Too focused on being trendy.
Was advertised as a 4-5 star. More like a 3-4 star
No coffee makers in room.
9,2 Excellent
Pros: We had a lovely welcome to the hotel - the whole place smells divine with gorgeous scented candles burning at all times. We were offered a glass of wine at reception as we checked in and the receptionist was very friendly. When we got to our room we had been left a card, cake and bottle of wine for our 30th and 60th birthdays. So kind! The room was really spacious with comfy beds, and the bathroom was really nice too.
Cons:
7,5 Good
Pros: Location, style, rooftop
Cons: Staff - was not impressed by the service and a couple of unpleasant events
9,2 Excellent
Pros: Staff were excellent. Two lovely lively bars including roof top bar with excellent view of Empire State. Great location. Good sized room, very large bed.
Cons: There was free tea/coffee available in the lobby up until 10am, but it would have been nice to have tea/coffee facilities in the room. The two bars were both excellent but were not available to residents about 25% of the time due to private parties. The rooftop bar could only be reached by one elevator and residents had to queue with everyone else to go there. To be honest, it didn't take long though.
7,9 Good
Pros: Excellent location, really friendly and helpful staff
Cons: Beds too small, rooms, especially bathroom, poorly lit.
10,0 Excellent
Pros:
Cons: Everything was perfect
9,0 Excellent
Pros: We were on our honeymoon and were so pleased by Refinery. excellent host in ensuring that our honeymoon was memorable for all of the right reasons. Thank you to the team at Refinery for helping to make our honeymoon memorable!
Cons: There were a few hiccups in our reservations to do with billing and how it was handled at check-in - which were quite frustrating, but we were so thankful to host for sorting us out and ensuring a smooth and enjoyable last night at the hotel.
10,0 Excellent
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Cons:
8,5 Excellent
Pros: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.
Cons: Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.
9,1 Excellent
Pros: Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.
Cons:
With a stay at Refinery Hotel in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Bryant Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
With a stay at The Manhattan Club, you'll be centrally located in New York, steps from Carnegie Hall and within a 5-minute walk of Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out.
Overall 8,5 Excellent
Based on 2 781 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5,0
Pros: Location
Excellent
8,3
Pros: Location is good.
Good
6,0
Pros: ROOM CLEANLINESS WAS NOT EXCELLENT. I ONLY ASKED FOR A TOTAL CLEAN UP ONCE WHILE THERE .. SPOTS ON CARPET WHEN I ARRIVED REMAINED AND WERE STILL THERE WHEN I LEFT. BATHROOM FLOORS WERE NOT THOUROUGHLY CLEANED SURFACE IMAGES OF SOMETHING SPILLED ON ONE BATHROOM FLOOR NEXT TO COMMODE REMAINED. I JUST LIKE TO KNOW THAT MY ROOM IS SANTITIZED PROPERLY..
Excellent
10,0
Pros: My favorite aspect of this hotel was the location. Just south of Central Park and north of Times Square, you were always nearby! A metro station was only a couple blocks away as well. Also, the hotel employee was an awesome front desk receptionist!
Excellent
8,0
Pros: Location; space of the suite room.
Okay
4,0
Pros: 1. Location near the Central Park 2. It was possible to leave luggage in the hotel 3. Microwave in the kitchen and some useful kitchen stuff available (plates, cups, cutlery)
Excellent
9,2
Pros: Excellent location and staff
Excellent
10,0
Pros: very large and well appointed room at a very good price... terrific location
Excellent
10,0
Pros: The upgraded suite with 2 full bathrooms, kitchen area, awesome mirrors, 2 tvs, large closet space, good views, big tub with spacious bathroom by the bedroom area, couch area, table for eating, refrigerator microwave, etc.... No keycard required to use elevator:)
Excellent
10,0
Pros: Great location. Easy access to any subway line. Staff very friendly and helpful. Grab and go breakfast was handy.
Excellent
10,0
Pros: Everything literally. Rooms was as expected.
Excellent
9,6
Pros: Room size. Two bathrooms
Details
Reviews
Overall 8,5 Excellent
Based on 2 781 reviews
Location
9,7
Wellness
9,3
Service
8,1
Room
7,5
Vibe
5,3
Amenities
5,0
Breakfast
4,8
WiFi
3,6
Location
9,7
Service
7,5
Comfort
6,8
Room
6,6
Cleanliness
6,1
Breakfast
5,4
Amenities
4,9
Vibe
3,8
Location
9,8
Service
8,4
Room
7,6
Breakfast
5,1
Amenities
5,1
Vibe
4,4
Location
9,8
Service
8,0
Comfort
7,9
Room
7,4
Value
6,1
Location
9,8
Service
7,5
Comfort
7,5
Room
7,2
5,0 Okay
Pros: Location
Cons: Room was hodgepodge furniture, kitchenette was thrown together and poorly installed.
8,3 Excellent
Pros: Location is good.
Cons: Too noisy from outside with construction.
6,0 Good
Pros: ROOM CLEANLINESS WAS NOT EXCELLENT. I ONLY ASKED FOR A TOTAL CLEAN UP ONCE WHILE THERE .. SPOTS ON CARPET WHEN I ARRIVED REMAINED AND WERE STILL THERE WHEN I LEFT. BATHROOM FLOORS WERE NOT THOUROUGHLY CLEANED SURFACE IMAGES OF SOMETHING SPILLED ON ONE BATHROOM FLOOR NEXT TO COMMODE REMAINED. I JUST LIKE TO KNOW THAT MY ROOM IS SANTITIZED PROPERLY..
Cons: ANSWERED ABOVE PLUS I LIKE THE 2 BATH SUITE
10,0 Excellent
Pros: My favorite aspect of this hotel was the location. Just south of Central Park and north of Times Square, you were always nearby! A metro station was only a couple blocks away as well. Also, the hotel employee was an awesome front desk receptionist!
Cons: The only thing I didn't like about this hotel was that the rooms were outdated. That's definitely not a deal breaker but could be something you might consider depending on the other surrounding hotels and affordability.
8,0 Excellent
Pros: Location; space of the suite room.
Cons: Outdated; bad TV cable; no connectivity options. No USB port where to connect your devices; no cabinet in the bathroom or space to put stuff.
4,0 Okay
Pros: 1. Location near the Central Park 2. It was possible to leave luggage in the hotel 3. Microwave in the kitchen and some useful kitchen stuff available (plates, cups, cutlery)
Cons: 1. Hotel staff is not proactive and not very professional 2. Rooms are very old and not very clean 3. Hotel is too expensive for their level of quality 4. They have blocked 300$ on my bank account (hotel rules once check-in) and have not unblocked them when promised 5. They are not responsive so it is quite difficult to get feedback in case of issues Overall impression is not very good
9,2 Excellent
Pros: Excellent location and staff
Cons: Room was a little small, furniture in living room area a little uncomfortable
10,0 Excellent
Pros: very large and well appointed room at a very good price... terrific location
Cons: no
10,0 Excellent
Pros: The upgraded suite with 2 full bathrooms, kitchen area, awesome mirrors, 2 tvs, large closet space, good views, big tub with spacious bathroom by the bedroom area, couch area, table for eating, refrigerator microwave, etc.... No keycard required to use elevator:)
Cons: TVs were small and staticy with not many channels. The wallpaper was perlimg slightly and the deposit was higher than I am used to at $300.
10,0 Excellent
Pros: Great location. Easy access to any subway line. Staff very friendly and helpful. Grab and go breakfast was handy.
Cons: Directions for how to program thermostat would be helpful. Had to call about it and someone was there in 5 minutes to program it for us. Great response.
10,0 Excellent
Pros: Everything literally. Rooms was as expected.
Cons: A Little bit waiting for elevators, however, i used the stairs usually
9,6 Excellent
Pros: Room size. Two bathrooms
Cons: Rooms could use a makeover
With a stay at The Manhattan Club, you'll be centrally located in New York, steps from Carnegie Hall and within a 5-minute walk of Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out.
Experience Broadway from Our Times Square HotelCrowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world are mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event at our Times Square Hotel. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
Overall 8,2 Excellent
Based on 13 439 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7,0
Excellent
10,0
Okay
4,2
Pros: Location
Excellent
9,0
Pros: Promptness
Excellent
10,0
Pros: Me and my family love the breakfast.
Good
6,7
Pros: Location is best feature
Good
7,0
Pros: Comfortable bed
Excellent
9,0
Pros: BREAK FAST GOOD ROOM CLEAN LOCATION IS PERFECT
Excellent
10,0
Pros: Room was spacious. Staff was outstandingly courteous and helpful. Upgrade was available and offered. Every possible amenity I could want
Good
7,5
Pros: The location and the bed was so so comfortable
Excellent
9,0
Pros: Right in the middle of Times Square. Easy access, great valet servi e.
Excellent
10,0
Pros: Although we obviously got a discounted rate they never made us feel less than valued. Gave us a late check out too so we didn’t have to go out in the rain!!
Details
Reviews
Overall 8,2 Excellent
Based on 13 439 reviews
Location
9,6
Wellness
8,5
WiFi
8,0
Service
7,4
Breakfast
6,3
Room
6,2
Cleanliness
5,8
Amenities
4,9
Value
4,4
Vibe
4,0
Location
9,6
Wellness
8,1
Breakfast
7,0
Service
7,0
WiFi
6,5
Food
5,7
Room
5,4
Cleanliness
4,8
Value
4,2
Amenities
3,5
Vibe
2,0
Location
9,7
Service
7,1
Breakfast
5,8
Room
5,8
Cleanliness
5,0
Amenities
5,0
Value
3,8
Vibe
3,1
Location
9,2
Service
7,4
Comfort
7,3
Room
6,8
Food
6,1
Breakfast
6,0
Cleanliness
5,3
Amenities
4,8
Value
4,4
Vibe
3,8
Location
9,5
Service
7,0
WiFi
6,4
Room
5,6
Amenities
4,8
Value
4,4
Vibe
3,0
7,0 Good
Pros:
Cons: The room service food was worst thing i ever had !
10,0 Excellent
Pros:
Cons: No breakfast but had a Cafe downstairs we could buy snacks, coffee and dessert. However, it closed early. If it stayed a little later, we would prefer to buy from the Cafe than order room service.
4,2 Okay
Pros: Location
Cons: This is the worth hotel we visited. They was in construction and they didn't mentioned it. There is no minibar in the room and they even didnt offer water. So if you want to drink you have to go down 38 floors and walk for few minutes until you exit the hotel. The main entrance was thru a garage. The location is good (as all hotels in time square area) but other than that nothing. Not recommended at all.
9,0 Excellent
Pros: Promptness
Cons: Delay in Room services
10,0 Excellent
Pros: Me and my family love the breakfast.
Cons: Keep up the good work
6,7 Good
Pros: Location is best feature
Cons: 1st night room was next to service lift very noisy changed rooms
7,0 Good
Pros: Comfortable bed
Cons: Commode had foul odor emitting after the smell of disinfectant wore off.
9,0 Excellent
Pros: BREAK FAST GOOD ROOM CLEAN LOCATION IS PERFECT
Cons: ROOM SIZE NO BARKING AT ALL , YOU HAVE TO BAY 70$ PER DAY
10,0 Excellent
Pros: Room was spacious. Staff was outstandingly courteous and helpful. Upgrade was available and offered. Every possible amenity I could want
Cons: There waqs nothing about this hotel that I did not like
7,5 Good
Pros: The location and the bed was so so comfortable
Cons: Non
9,0 Excellent
Pros: Right in the middle of Times Square. Easy access, great valet servi e.
Cons: Bathroom was a little dated, but was still nice.
10,0 Excellent
Pros: Although we obviously got a discounted rate they never made us feel less than valued. Gave us a late check out too so we didn’t have to go out in the rain!!
Cons:
Experience Broadway from Our Times Square HotelCrowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world are mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event at our Times Square Hotel. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
Escape the bustle of New York’s streets in the serene surroundings of the InterContinental® New York Times Square hotel. The epitome of modern glamour, the hotel is LEED certified with design highlights that include a sculpture garden and tree-inspired columns. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. We also have a glamorous ballroom, 24-hour fitness center and personalized in-room beauty services by NOMI.
Overall 8,2 Excellent
Based on 5 758 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,0
Pros: Location, staff
Excellent
9,0
Pros: Comfortable inviting atmosphere as an oasis in NYC
Okay
5,0
Excellent
9,0
Pros: location was excellent. staff was very accommodating. stinger restaurant in the lobby had excellent food as well
Okay
4,2
Excellent
10,0
Pros: We checked in early and they upgraded us to a City View room at no charge to get us in and settled so we could explore NYC. That was an example of the staff going above and beyond to make our experience great.
Good
7,0
Pros: The location is v. central, which is good, but it means that it is very crouded in the area. The hotel rooms need some renovation, but the reception area is nice and fits Intercont standards and expectations, from my point of view.
Okay
5,0
Pros: Location is very convenient near Times Square n theatre
Good
7,9
Pros: Awesome location! Staff are amazing! Rooms are good size & views are fabulous.
Excellent
8,0
Pros: Location and has predictable Intercontinental Quality standards
Poor
1,0
Pros: Nothing... I checked out early
Excellent
8,0
Details
Reviews
Overall 8,2 Excellent
Based on 5 758 reviews
Location
9,6
Wellness
8,4
WiFi
7,9
Room
7,3
Service
6,9
Cleanliness
6,0
Breakfast
5,3
Value
3,9
Pool
0,4
Location
9,7
Wellness
8,6
Service
7,3
WiFi
6,5
Room
6,3
Cleanliness
6,2
Bar
6,1
Breakfast
5,3
Vibe
4,9
Value
4,1
Location
9,4
Room
8,2
Bar
6,9
Comfort
6,5
Service
6,1
Vibe
5,3
Breakfast
5,2
Value
3,7
Room
6,9
Service
6,5
Location
9,5
Service
7,1
Room
6,8
Comfort
6,8
7,0 Good
Pros: Location, staff
Cons: Inside of the Drawers were very dirty, had to use a wash cloth to clean them out. Hall noise, constantly slamming doors, bathroom sink wouldn’t drain and waste baskets not emptied. The TV CONSTANTLY went out (lost signal) very frustrating when trying to watch news
9,0 Excellent
Pros: Comfortable inviting atmosphere as an oasis in NYC
Cons: Additional USB ports in desk would have been helpful
5,0 Okay
Pros:
Cons: The walls had stains, the furniture was scratched and worn.
9,0 Excellent
Pros: location was excellent. staff was very accommodating. stinger restaurant in the lobby had excellent food as well
Cons: hallways were musty and old and unattractive looking. rooms on lower floors had crummy window views
4,2 Okay
Pros:
Cons: Not as 5 star hotel
10,0 Excellent
Pros: We checked in early and they upgraded us to a City View room at no charge to get us in and settled so we could explore NYC. That was an example of the staff going above and beyond to make our experience great.
Cons: Not a thing. Great Hotel.
7,0 Good
Pros: The location is v. central, which is good, but it means that it is very crouded in the area. The hotel rooms need some renovation, but the reception area is nice and fits Intercont standards and expectations, from my point of view.
Cons:
5,0 Okay
Pros: Location is very convenient near Times Square n theatre
Cons: Low floor units can hear the subway train noise that runs thru the night
7,9 Good
Pros: Awesome location! Staff are amazing! Rooms are good size & views are fabulous.
Cons:
8,0 Excellent
Pros: Location and has predictable Intercontinental Quality standards
Cons: The concierge desk was understaffed with one person, and not at the desk quite often. Only complaint. I stayed in this hotel 6 nights in past 4 weeks and hosted 8 plus more nights with members of my staff as a business owner.
1,0 Poor
Pros: Nothing... I checked out early
Cons: Upon arrival checking in at the front desk was a terrible experience. The lady at check-in Was rude . The Hotel description says that they rooms had been Remodeled and update. Worn out carpet and mold in bathroom !
8,0 Excellent
Pros:
Cons: Confused about credits and they didn't get used which was probably the plan. You
Escape the bustle of New York’s streets in the serene surroundings of the InterContinental® New York Times Square hotel. The epitome of modern glamour, the hotel is LEED certified with design highlights that include a sculpture garden and tree-inspired columns. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. We also have a glamorous ballroom, 24-hour fitness center and personalized in-room beauty services by NOMI.
Inspired Manhattan moments begin at The Quin Central Park by Hilton Club, a New York legacy once home to this century's greatest artists. Positioned just steps from the city's cultural wonders and premier attractions, The Quin Central Park by Hilton Club enjoys a commanding location in Manhattan's vibrant Midtown neighborhood with sweeping views of Central Park. After a long day and night spent soaking in the iconic landmarks, colorful culture, world-class stages and tantalizing plates of Manhattan, rest easy surrounded by the luxury comforts and choice amenities of The Quin Central Park by Hilton Club. A peaceful retreat alongside Central Park, Guest Rooms and Suites offer spacious and considerate design, city views, and modern opulence. Guest accommodations invite ease and relaxation with graceful hospitality. Pairing a classical heritage with contemporary decadence, timeless luxury meets modern convenience at every turn. Stop by The Wayfarer, an American Grille, to enjoy a Classic American menu, redefined in an inviting setting. The restaurant evokes the experience of an old gentlemen’s club with a touch of disco-era design, inspiring a feeling of rediscovery and rebirth. The Wayfarer is open daily for breakfast, lunch, and dinner.
Overall 8,2 Excellent
Based on 1 815 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6,3
Pros: All meals were very good. Location is great.
Good
6,7
Pros: The concierge was unbelievable . Miles was phenomenal . The house cleaning manager was very attentive but he only got involved because there was a problem.
Excellent
10,0
Pros: Zachary at the front desk was wonderful! All of the staff were so pleasant. The fresh flowers in the lobby were just beautiful. The art in residence program showcased interesting pieces of art throughout the hotel. The rooms were lovely, comfortable bed, very clean - an all around 10 out of 10 stay!
Good
7,5
Pros: The hotel location was very good.
Poor
1,0
Pros: Great location, however there is construction scaffolding surrounding the hotel.
Excellent
8,0
Pros: Location is great,
Excellent
10,0
Pros: As usual exceed my expectations! Awesome and wonderful stay in all senses....!
Excellent
10,0
Pros: Very clean, professional and efficient hotel. Great location and facilities
Excellent
8,0
Pros: service and location very good staff!
Details
Reviews
Overall 8,2 Excellent
Based on 1 815 reviews
WiFi
10,0
Location
9,7
Service
7,9
Vibe
7,2
Room
6,6
Cleanliness
5,9
Breakfast
5,7
Value
4,9
Amenities
4,4
Location
9,6
Service
7,7
Room
6,3
Cleanliness
6,0
Comfort
5,1
Value
4,9
Amenities
4,0
Location
9,6
Service
7,9
Cleanliness
5,8
Room
5,5
Comfort
5,0
Value
4,6
Amenities
4,4
Location
9,8
Service
7,7
Room
5,6
Cleanliness
5,5
Comfort
4,7
Service
7,0
Room
5,4
Comfort
4,5
6,3 Good
Pros: All meals were very good. Location is great.
Cons: Size of room was very small and photos on booking.com didnt reflect how small they were. Only one of the two lifts was working the entire 9 days we were there. No views due to the entire building being covered in scaffolding so rooms were darker than usual and very little natural light could come through. We were never made aware of this work and the hotel staff didn't seem to care about any of our concerns.
6,7 Good
Pros: The concierge was unbelievable . Miles was phenomenal . The house cleaning manager was very attentive but he only got involved because there was a problem.
Cons: The woman checking us in when we arrived was unfriendly and rude. We scheduled a specific time for turn down and when we arrived to our room after dinner much later in the evening it still hadn’t been done
10,0 Excellent
Pros: Zachary at the front desk was wonderful! All of the staff were so pleasant. The fresh flowers in the lobby were just beautiful. The art in residence program showcased interesting pieces of art throughout the hotel. The rooms were lovely, comfortable bed, very clean - an all around 10 out of 10 stay!
Cons: nothing negative.
7,5 Good
Pros: The hotel location was very good.
Cons: No room service for 24 hours despite reporting issue 3 times to reception. The windows were opaque therefore we had no view at all.
1,0 Poor
Pros: Great location, however there is construction scaffolding surrounding the hotel.
Cons: The small interior Superior King room felt like a bomb shelter with no window. The fire alarm was triggered 3 times by the hotel cleaning staff in the middle of the night. It was scary and awful! Totally unacceptable.
8,0 Excellent
Pros: Location is great,
Cons: Space in the room. Too small imposible to walk around the bed or keep a suitcase open. No room service
10,0 Excellent
Pros: As usual exceed my expectations! Awesome and wonderful stay in all senses....!
Cons:
10,0 Excellent
Pros: Very clean, professional and efficient hotel. Great location and facilities
Cons: Could have had a minibar or offered room service
8,0 Excellent
Pros: service and location very good staff!
Cons: The room was on the small side.The bed was just ok!
Inspired Manhattan moments begin at The Quin Central Park by Hilton Club, a New York legacy once home to this century's greatest artists. Positioned just steps from the city's cultural wonders and premier attractions, The Quin Central Park by Hilton Club enjoys a commanding location in Manhattan's vibrant Midtown neighborhood with sweeping views of Central Park. After a long day and night spent soaking in the iconic landmarks, colorful culture, world-class stages and tantalizing plates of Manhattan, rest easy surrounded by the luxury comforts and choice amenities of The Quin Central Park by Hilton Club. A peaceful retreat alongside Central Park, Guest Rooms and Suites offer spacious and considerate design, city views, and modern opulence. Guest accommodations invite ease and relaxation with graceful hospitality. Pairing a classical heritage with contemporary decadence, timeless luxury meets modern convenience at every turn. Stop by The Wayfarer, an American Grille, to enjoy a Classic American menu, redefined in an inviting setting. The restaurant evokes the experience of an old gentlemen’s club with a touch of disco-era design, inspiring a feeling of rediscovery and rebirth. The Wayfarer is open daily for breakfast, lunch, and dinner.
With a stay at WestHouse New York, you'll be centrally located in New York, steps from Carnegie Hall and 2 minutes by foot from Ed Sullivan Theater. Featured amenities include a 24-hour business center, limo/town car service, and express check-out.
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Overall 8,2 Excellent
Based on 1 333 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9,0
Pros: This boutique luxury hotel was exactly what we needed FOR a quick getaway WEEKEND in NYC. The staff was professional but kind AND the common areas in THIS hotel are lovely.
Excellent
10,0
Pros: Beautiful hotel, great location, excellent staff, and wonderful breakfast.
Excellent
8,3
Pros: Location
Mediocre
3,0
Pros: Location
Good
7,0
Pros: Location, friendly staff, comfortable room, good view from the window in a high floor.
Excellent
10,0
Pros: The breakfast was always tasty, however it was the same every morning, so on our last day, we went to café up the block for some new choices.
Excellent
10,0
Pros: Everything else.
Excellent
10,0
Pros: good staff and good location, good meal.. but wifi condition was not so good inthe room.
Excellent
10,0
Pros: The staff the facility and the location were all amazing. The breakfast and happy hour was a great surprise and very good.
Excellent
9,0
Pros: Happy hour
Okay
5,0
Pros: Excellent breakfast and generous cocktail hour. I was also upgraded to a room with a terrace - so, the service was excellent.
Good
6,0
Details
Reviews
Overall 8,2 Excellent
Based on 1 333 reviews
Location
9,8
WiFi
8,7
Bar
8,7
Service
7,3
Room
6,6
Comfort
6,2
Value
6,2
Breakfast
6,1
Location
9,6
Bar
8,9
Service
7,4
Food
6,7
Value
6,6
Room
6,5
Amenities
6,5
Breakfast
6,1
Location
9,8
Bar
8,3
Service
7,3
Comfort
6,5
Room
6,3
Breakfast
5,8
Value
5,3
Location
9,7
Service
6,5
Amenities
6,1
Breakfast
6,1
Value
5,7
Room
5,3
9,0 Excellent
Pros: This boutique luxury hotel was exactly what we needed FOR a quick getaway WEEKEND in NYC. The staff was professional but kind AND the common areas in THIS hotel are lovely.
Cons:
10,0 Excellent
Pros: Beautiful hotel, great location, excellent staff, and wonderful breakfast.
Cons:
8,3 Excellent
Pros: Location
Cons: Pricey
3,0 Mediocre
Pros: Location
Cons: They charges us 49 USD/day/person without letting us know in advance. We would have not stayed there if we knew before. It was supposed to be for food/beverage service. But we dont drink alcohol and didnt use the service as much as we should have to make
7,0 Good
Pros: Location, friendly staff, comfortable room, good view from the window in a high floor.
Cons: WC was not cleaned well especially shower area, breakfast was the same everyday and was not delicious, careful not to leave any food on TV table because you’ll find tiny aunts swimming on it, and there was very little room lighting.
10,0 Excellent
Pros: The breakfast was always tasty, however it was the same every morning, so on our last day, we went to café up the block for some new choices.
Cons: Unfortunately the exterior was under construction, therefore we were given a room with courtyard views, which was exterior windows of every room. However, it was very quiet and at the end of a hallway. We also couldn't go out on midlevel terrace to enjoy a drink or breakfast.
10,0 Excellent
Pros: Everything else.
Cons: No on site Fitness Center on site. No oatmeal for breakfast.
10,0 Excellent
Pros: good staff and good location, good meal.. but wifi condition was not so good inthe room.
Cons:
10,0 Excellent
Pros: The staff the facility and the location were all amazing. The breakfast and happy hour was a great surprise and very good.
Cons: Nothing
9,0 Excellent
Pros: Happy hour
Cons: Deposit they took so much
5,0 Okay
Pros: Excellent breakfast and generous cocktail hour. I was also upgraded to a room with a terrace - so, the service was excellent.
Cons:
6,0 Good
Pros:
Cons: Hotel maintenance is poor ; service is not up the standard
With a stay at WestHouse New York, you'll be centrally located in New York, steps from Carnegie Hall and 2 minutes by foot from Ed Sullivan Theater. Featured amenities include a 24-hour business center, limo/town car service, and express check-out.
The only all-suite hotel in Midtown Manhattan, Conrad New York Midtown combines a uniquely generous amount of livable space, modern conveniences and a limited number of rooms per floor for a residential sense of privacy. Soaring 54 floors above Manhattan, every suite at Conrad New York Midtown provides a north or south facing vantage point for a quintessential New York City view. Situated in the heart of Midtown Manhattan, Conrad New York Midtown is surrounded by the best of New York City, while located on quiet side street. Just south of Central Park, this hotel is an effortless walk to Rockefeller Center, the Museum of Modern Art, Fifth Avenue shopping, the Theater District and Times Square. More comforts and experiences at Conrad New York Midtown include: - One of the largest hotel gyms in Manhattan with natural daylight, open space and equipment ranging from cardio and free weights to Kinesis with self-guided strength training - The London Bar offering innovative cocktails and French-influenced seasonal cuisine - In-suite dining menus for every craving or the option of several private dining rooms - Impeccable venues with stunning views and the latest technology for unforgettable events Be greeted by our attentive and welcoming team as if coming home to your own Manhattan residence. With service that is intuitive yet unobtrusive, Conrad New York Midtown delivers a sophisticated and understated luxury experience.
Overall 8,1 Excellent
Based on 600 reviews
All reviews
- All reviews
Good
7,1
Pros: The juniorsuite was perfect
Excellent
9,0
Pros: room size and cleaniiness
Excellent
8,0
Pros: No comment
Good
7,7
Pros: Hotel was wonderful.
Excellent
10,0
Pros: Cleanace and room size
Excellent
8,0
Pros: The en suite style is definitely great. Also the guest reception and checkout was fast and courteous.
Excellent
10,0
Pros: Great location. One block from Times Square.
Excellent
10,0
Pros: Breakfast ok but would like fresh natural yoghurt to be available
Mediocre
3,4
Pros: The only reason I booked this hotel was because of the location
Excellent
9,6
Pros: Size and decor of room. Lay out excellent. Very comfortable sofa allowing for quality relaxation. Very comfortable bed. Decent size bathroom with a lovely powerful shower and amenities. All very new and lovely.
Good
7,9
Pros: The room was superb in every way.
Excellent
10,0
Pros: The location was excellent, but the room itself was amazing! We were extremely impressed with the entire London NYC experience!
Details
Reviews
Overall 8,1 Excellent
Based on 600 reviews
Cleanliness
8,3
Comfort
8,4
Location
9,0
Services
7,7
Staff
8,0
Value for money
7,2
7,1 Good
Pros: The juniorsuite was perfect
Cons: The elevators. It took forever, everytime, for the elevators to arrive
9,0 Excellent
Pros: room size and cleaniiness
Cons:
8,0 Excellent
Pros: No comment
Cons: Nothing
7,7 Good
Pros: Hotel was wonderful.
Cons: I was charged by the hotel for my stay that I already pre-paid via Kayak and that rate was double! Kayak and the hotel did not communicate properly.
10,0 Excellent
Pros: Cleanace and room size
Cons: Hotel is renovating so a little inconvenience for us.
8,0 Excellent
Pros: The en suite style is definitely great. Also the guest reception and checkout was fast and courteous.
Cons: The reservation implied I would have a city view which was not the case on arrival. Being this was my birthday night that was meant to be part of the experience and it was not. This disappointed me.
10,0 Excellent
Pros: Great location. One block from Times Square.
Cons: A lot of construction going on in the area, but that’s to be expected in NYC
10,0 Excellent
Pros: Breakfast ok but would like fresh natural yoghurt to be available
Cons: Lifts were slow
3,4 Mediocre
Pros: The only reason I booked this hotel was because of the location
Cons: Old building doors to the room are very hard to open and close, beds are very uncomfortable I got a back pain and my son got the same back problem from the bad mattress
No coffee machine or any complimentary in a 5 Star suit, , They had a wrong fire alarm went on two nights on the roll around 1:00 o’clock in the morning woke us up and they didn’t do anything for it to make up to us
I travel a lot and always stay in 5 stars hotels all over the world
This hotel (London New York) was the worst hotel I ever stayed in for the last 10 years of my life
I suggest no one to stay in this hotel for any price
I wasted my $$$ money and plus I damaged my health by staying there
9,6 Excellent
Pros: Size and decor of room. Lay out excellent. Very comfortable sofa allowing for quality relaxation. Very comfortable bed. Decent size bathroom with a lovely powerful shower and amenities. All very new and lovely.
Cons: No turndown service for 5 nights then on the 6th night we had a card under the door saying they wanted to do the turndown!!
7,9 Good
Pros: The room was superb in every way.
Cons: The restaurant is completely forgettable , so it made it almost like staying in a serviced apartment, but a very good serviced apartment.
10,0 Excellent
Pros: The location was excellent, but the room itself was amazing! We were extremely impressed with the entire London NYC experience!
Cons: Nothing!!!
The only all-suite hotel in Midtown Manhattan, Conrad New York Midtown combines a uniquely generous amount of livable space, modern conveniences and a limited number of rooms per floor for a residential sense of privacy. Soaring 54 floors above Manhattan, every suite at Conrad New York Midtown provides a north or south facing vantage point for a quintessential New York City view. Situated in the heart of Midtown Manhattan, Conrad New York Midtown is surrounded by the best of New York City, while located on quiet side street. Just south of Central Park, this hotel is an effortless walk to Rockefeller Center, the Museum of Modern Art, Fifth Avenue shopping, the Theater District and Times Square. More comforts and experiences at Conrad New York Midtown include: - One of the largest hotel gyms in Manhattan with natural daylight, open space and equipment ranging from cardio and free weights to Kinesis with self-guided strength training - The London Bar offering innovative cocktails and French-influenced seasonal cuisine - In-suite dining menus for every craving or the option of several private dining rooms - Impeccable venues with stunning views and the latest technology for unforgettable events Be greeted by our attentive and welcoming team as if coming home to your own Manhattan residence. With service that is intuitive yet unobtrusive, Conrad New York Midtown delivers a sophisticated and understated luxury experience.
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 8,0 Excellent
Based on 13 252 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,0
Pros: Top notch staff. Everyone I came into contact with was courteous and helpful.
Excellent
8,0
Pros: Cool factor -location
Excellent
10,0
Pros: Location and the shower.
Excellent
10,0
Pros: It is pleasant to stay in Yotel. It is very clean and bright. They use the space highly efficiently. The location is close to the Chinese General Consulate and there is a delicious Chinese restaurant nearby. I highly recommend this hotel to friends ect.
Good
6,0
Pros: Cool theme
Excellent
9,0
Pros: Overall very happy, although when I tried to check in through the automated system I was able to find my name but it was attached to a credit card I don't have, which made me pause, I had to go upstairs and check in at the desk.
Excellent
8,0
Pros: Honest price and great location
Good
7,5
Pros: I loved the location and the modern look of the hotel
Excellent
9,7
Pros: I didn’t like the room they put me in so they upgraded me to a nicer room right away.
Good
6,7
Pros: I enjoyed the heated towel rack, rainfall shower, and reclining bed.
Excellent
9,0
Pros: NA
Excellent
10,0
Pros: Rooftop bar
Details
Reviews
Overall 8,0 Excellent
Based on 13 252 reviews
Location
9,5
WiFi
7,9
Service
7,4
Breakfast
6,4
Cleanliness
6,3
Room
6,0
Comfort
4,0
Location
9,6
Service
7,3
WiFi
6,8
Cleanliness
6,4
Breakfast
6,3
Room
6,1
Value
5,1
Comfort
4,5
Location
9,5
Vibe
8,8
Service
7,7
WiFi
6,6
Cleanliness
6,2
Breakfast
6,1
Room
5,9
Comfort
4,2
Location
9,3
Service
6,9
Room
6,8
Cleanliness
6,4
WiFi
6,4
Breakfast
5,8
Comfort
5,1
Location
9,2
Breakfast
6,5
Service
6,4
WiFi
6,2
Cleanliness
6,1
Room
5,7
Comfort
3,9
9,0 Excellent
Pros: Top notch staff. Everyone I came into contact with was courteous and helpful.
Cons: Ice machines were not adequate for a hotel. Not up to the job. However ice could be obtained fro the hotel bar. Staff was helpful.
8,0 Excellent
Pros: Cool factor -location
Cons: Side rooms are small
10,0 Excellent
Pros: Location and the shower.
Cons: I miss dealing with people.
10,0 Excellent
Pros: It is pleasant to stay in Yotel. It is very clean and bright. They use the space highly efficiently. The location is close to the Chinese General Consulate and there is a delicious Chinese restaurant nearby. I highly recommend this hotel to friends ect.
Cons:
6,0 Good
Pros: Cool theme
Cons: Rooms were tiny even for NYC. Hotel Fee was insane.
9,0 Excellent
Pros: Overall very happy, although when I tried to check in through the automated system I was able to find my name but it was attached to a credit card I don't have, which made me pause, I had to go upstairs and check in at the desk.
Cons: I left at 6:30 AM, no customers around but the desk clerk couldn't bother to help me check out in person. Barely looked up from her cell phone to acknowledge me. THAT did not leave a great impression.
8,0 Excellent
Pros: Honest price and great location
Cons: The room were not very clean. I expected better sheets in the bed (it was cheap and not very clean). Same for the shower. It is great that they put station to check in and check out but they never work..
7,5 Good
Pros: I loved the location and the modern look of the hotel
Cons: The prices were not worth what you get. Your room is RIGHT next to the door! The shower is technically in the bedroom.. it’s really just a small square. Not even big enough for two people unless you 1000 on a king suite
9,7 Excellent
Pros: I didn’t like the room they put me in so they upgraded me to a nicer room right away.
Cons: The wi-fi was slow.
6,7 Good
Pros: I enjoyed the heated towel rack, rainfall shower, and reclining bed.
Cons: When I arrived, my room wasn’t ready for check in and I had to wait, the kiosks told me I was unable to check in. I didn’t like how some amenities in my room didn’t work like a reading light above the bed, the charging outlet, the tv casting would disconnect, and the ice machine on my floor was broken. I was also very upset to find out when arriving they charge you an incidental fee? It was never shown during the booking process so be aware. I am also unsure of why they charge a facility fee when some facilities weren’t even staffed or open. The hotel lobby also smells awful, an instant asthma attack.
9,0 Excellent
Pros: NA
Cons: Bed too soft
10,0 Excellent
Pros: Rooftop bar
Cons:
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Daily Mandatory Charge will be added to the room rate and includes: Urban Destination Charge with premium guest internet access (3 devices); daily $20 beverage credit in Lobby Lounge or Bridges Bar; daily $10 food credit in Herb N' Kitchen (grab and go only); local and toll-free calls. New York Hilton Midtown, located in the heart of midtown Manhattan on Avenue of the Americas between West 53rd and West 54th streets, is within a short walking distance of Central Park, Rockefeller Center, Radio City Music Hall, the Museum of Modern Art and Carnegie Hall, and is just a few blocks away from Times Square, Broadway theaters and the renowned Fifth Avenue shopping district. The 1,907-room New York Hilton is a sophisticated international hotel that appeals to both savvy business and leisure travelers. The hotel has recently been renovated with a contemporary look present throughout the lobby, restaurant, bars and lounges, fitness center and spacious guest rooms and suites. Travelers select from a variety of modern, spacious guest rooms and suites featuring Hilton's Serenity comfortable bedding. Grab a bite to eat at Herb N’ Kitchen, featuring seasonal salads, artisanal sandwiches, brick oven pizzas, and specialty coffees. Stay cool in our Minus5 Ice Bar, where you can touch, feel, and explore handcrafted ice sculptures and ice architecture made from Canadian ice. Enjoy your favorite cocktails in our Lobby Lounge or Bridges Bar. Stay active during your stay in the hotel's 8,000 sq. ft. fitness center featuring modern strength, cardio and entertainment equipment, a Kinesis wall and resistance weights. New York Hilton Midtown is much more than a place to stay in New York City. It’s a place to experience the city in ways that will inspire, delight and even surprise you.
Overall 8,0 Excellent
Based on 10 416 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5,0
Pros: The location is the best
Excellent
10,0
Pros: Location is fantastic. Hotel staff is great, room was clean and very nice.
Excellent
9,4
Pros: staff was very accommodating and professional.
Good
7,5
Pros: Location
Excellent
10,0
Pros: Room was spacious and very clean, bed was extremely comfortable. The bar was great and bartenders were very friendly. Deli and gift shop were both very nice.
Excellent
10,0
Pros: Was quite happy. Excellent staff & very helpful.
Okay
5,8
Pros: Location was great. Rooms were quiet
Excellent
9,7
Pros: Nice hotel with nice staff. Great location. Didn’t feel to glitzy. Comfortable.
Excellent
10,0
Pros: It's close to everything in New York City Center and you do it by ride or by subway. The hotel is clean, organized, the breakfast is wonderful and the staff are super attentive! Will be back more often for sure!
Good
7,1
Pros: The Bed was okey but the room given to me had no good view yet am staying 7 days
Excellent
8,0
Pros: The employees are friendly and we always like to use the executive lounge.
Excellent
9,0
Pros: Location was very convenient to the location of our meeting venue and some of the sights in NYC. Nice view from the 39th floor. Staff was very friendly and helpful and lobby is very welcoming. Would definitely stay again!
Details
Reviews
Overall 8,0 Excellent
Based on 10 416 reviews
Location
9,6
Wellness
8,7
Breakfast
8,0
Service
6,5
WiFi
6,4
Room
6,0
Amenities
5,9
Bar
5,7
Vibe
5,7
Value
4,4
Location
9,5
Breakfast
9,1
Wellness
8,9
Cleanliness
5,8
Service
5,8
Bar
5,5
Amenities
5,3
Vibe
5,2
Room
4,9
Comfort
4,7
WiFi
4,7
Value
4,5
Location
9,7
Breakfast
7,7
Service
6,8
Food
5,9
Room
5,4
Vibe
4,7
Value
4,4
Location
9,6
Breakfast
8,4
Cleanliness
6,2
Room
5,5
Amenities
5,4
Service
5,3
Vibe
4,9
Value
4,6
Location
9,5
Breakfast
7,7
Service
5,8
Comfort
5,2
Value
5,0
Vibe
4,6
Room
4,6
5,0 Okay
Pros: The location is the best
Cons: Check in was a pain No room upgrade for being a diamond member 30 $ a day mandatory fees was useless
10,0 Excellent
Pros: Location is fantastic. Hotel staff is great, room was clean and very nice.
Cons: Check-in took ~40 min because they had some computer system issues
9,4 Excellent
Pros: staff was very accommodating and professional.
Cons:
7,5 Good
Pros: Location
Cons: The charge of daily credit used at lobby lounge and grab and go
10,0 Excellent
Pros: Room was spacious and very clean, bed was extremely comfortable. The bar was great and bartenders were very friendly. Deli and gift shop were both very nice.
Cons: Shower head could not be adjusted down and shot at face and lighting is very dim, a makeup mirror with additional lighting would have been nice.
10,0 Excellent
Pros: Was quite happy. Excellent staff & very helpful.
Cons: Petty but since you asked, the vent above shower (#3502) was full of “dustâ€. I would have really appreciated a coffee maker. And we could here people in hall. But again, petty just the only things that made it less than perfect
5,8 Okay
Pros: Location was great. Rooms were quiet
Cons: No coffee facilities in the room. $4.50 for a coffee in the lobby. First hotel I’ve ever stayed in that charged for storing cases when we checked out -$5 per item! No seats in lobby
9,7 Excellent
Pros: Nice hotel with nice staff. Great location. Didn’t feel to glitzy. Comfortable.
Cons:
10,0 Excellent
Pros: It's close to everything in New York City Center and you do it by ride or by subway. The hotel is clean, organized, the breakfast is wonderful and the staff are super attentive! Will be back more often for sure!
Cons: Tudo é maravilhoso! It's perfect.
7,1 Good
Pros: The Bed was okey but the room given to me had no good view yet am staying 7 days
Cons: A better view and a coffee maker and some condiments in my room given am staying long
8,0 Excellent
Pros: The employees are friendly and we always like to use the executive lounge.
Cons: That the king rooms seem so much smaller than the two bed rooms. The urban destination charge is a hassle. Just hate that...
9,0 Excellent
Pros: Location was very convenient to the location of our meeting venue and some of the sights in NYC. Nice view from the 39th floor. Staff was very friendly and helpful and lobby is very welcoming. Would definitely stay again!
Cons: Unfortunately there was an engagement at the hotel that created a huge inconvenience for coming and going from the hotel once of the days (to the hotel's credit they did give advance notice of this inconvenience, but it did create a headache getting out that morning and getting back that afternoon).
Daily Mandatory Charge will be added to the room rate and includes: Urban Destination Charge with premium guest internet access (3 devices); daily $20 beverage credit in Lobby Lounge or Bridges Bar; daily $10 food credit in Herb N' Kitchen (grab and go only); local and toll-free calls. New York Hilton Midtown, located in the heart of midtown Manhattan on Avenue of the Americas between West 53rd and West 54th streets, is within a short walking distance of Central Park, Rockefeller Center, Radio City Music Hall, the Museum of Modern Art and Carnegie Hall, and is just a few blocks away from Times Square, Broadway theaters and the renowned Fifth Avenue shopping district. The 1,907-room New York Hilton is a sophisticated international hotel that appeals to both savvy business and leisure travelers. The hotel has recently been renovated with a contemporary look present throughout the lobby, restaurant, bars and lounges, fitness center and spacious guest rooms and suites. Travelers select from a variety of modern, spacious guest rooms and suites featuring Hilton's Serenity comfortable bedding. Grab a bite to eat at Herb N’ Kitchen, featuring seasonal salads, artisanal sandwiches, brick oven pizzas, and specialty coffees. Stay cool in our Minus5 Ice Bar, where you can touch, feel, and explore handcrafted ice sculptures and ice architecture made from Canadian ice. Enjoy your favorite cocktails in our Lobby Lounge or Bridges Bar. Stay active during your stay in the hotel's 8,000 sq. ft. fitness center featuring modern strength, cardio and entertainment equipment, a Kinesis wall and resistance weights. New York Hilton Midtown is much more than a place to stay in New York City. It’s a place to experience the city in ways that will inspire, delight and even surprise you.
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
Overall 7,9 Good
Based on 10 894 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Poor
1,0
Okay
4,0
Pros: It was convenient location wise
Poor
1,0
Pros: The location and the rooftop (which is actually quite smaller in person than the pictures suggest)
Okay
4,0
Pros: location very convenient, close to several sy=ubway stataions
Good
7,0
Pros: Great location. Easy to get everywhere.
Excellent
8,0
Excellent
9,0
Pros: Super clean, bathrooms were good. Great location close to Times Square friendly staff
Excellent
10,0
Pros: Perfect place for short trip
Poor
1,0
Pros: The rooftop did not disappoint.
Okay
5,8
Pros: It was kept clean
Excellent
10,0
Pros: This was great location, great price, and couldn’t ask for better
Poor
1,0
Pros: Nothing
Details
Reviews
Overall 7,9 Good
Based on 10 894 reviews
Location
9,6
WiFi
8,7
Food
8,0
Service
8,0
Vibe
7,9
Amenities
7,5
Room
5,6
Breakfast
5,2
Comfort
2,6
Location
9,5
Service
8,4
Food
7,9
Amenities
7,7
Value
6,4
Breakfast
5,2
Room
4,2
Comfort
2,0
Location
9,5
Service
8,3
Amenities
8,1
Food
8,1
WiFi
7,7
Room
5,4
Breakfast
5,2
Comfort
2,5
Location
9,7
Service
8,7
Food
8,3
WiFi
7,5
Amenities
7,0
Room
5,9
Breakfast
4,8
Comfort
2,0
Location
9,3
Service
8,0
Amenities
7,5
Room
5,9
Comfort
3,2
1,0 Poor
Pros:
Cons: At $--- a night this hotel has the worst price value relationship of any hotel I have stayed in in NY. Shared bathroom and bunk beds. Tiny room. A bad joke.
4,0 Okay
Pros: It was convenient location wise
Cons: I did not know that there would not be a bathroom in the room. I dont recall that being in the listing. I had my mom with me so that wasn''t a great experience for her. I dont know why that wasn''t more apparent in the listing.
1,0 Poor
Pros: The location and the rooftop (which is actually quite smaller in person than the pictures suggest)
Cons: The rooms were like dorm rooms, so tiny and they pushed the small bed up against the wall like a dorm. Very unappealing aesthetically. The bed was also so uncomfortable. The staff was also very dry and they made it so difficult to check in/out.
4,0 Okay
Pros: location very convenient, close to several sy=ubway stataions
Cons: noisy -- bar downstairs played till 1:30 every night. Room on the 3rd floor, could hear a lot of sound
7,0 Good
Pros: Great location. Easy to get everywhere.
Cons: Tiny room. I think ok for New York
8,0 Excellent
Pros:
Cons: Not enough toiletries
9,0 Excellent
Pros: Super clean, bathrooms were good. Great location close to Times Square friendly staff
Cons: Walls are very thin would recommend ear plugs rooms are a bit smaller than It looks in the picture
10,0 Excellent
Pros: Perfect place for short trip
Cons:
1,0 Poor
Pros: The rooftop did not disappoint.
Cons: There was an unresolved water main issue that disrupted the comfort of the stay.
5,8 Okay
Pros: It was kept clean
Cons: Very loud bed was very hard and only given two sheets and a inchy blanket as beeding
10,0 Excellent
Pros: This was great location, great price, and couldn’t ask for better
Cons: All was good
1,0 Poor
Pros: Nothing
Cons: The attitude of the front desk did not respect us as humans being but as objects they can milk money from. No greeting or profession
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 7,1 Good
Based on 17 727 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,0
Pros: Location
Okay
4,2
Okay
5,8
Pros: By far the best thing is the lift music! Also located very convenient.
Excellent
9,0
Pros: Location was great. Restaurants were nearby.
Good
7,1
Pros: Good location to the theater district. Good location for public transportation.
Excellent
9,0
Pros: Location and helpful staff!
Excellent
8,8
Pros: Location was great and the hotel was really good value for money. Room was basic but the bed was extremely comfortable and we had a great night sleep
Mediocre
3,0
Pros: The location
Good
7,0
Pros: Location
Mediocre
3,0
Good
7,0
Pros: Location
Excellent
10,0
Pros: Aesthetically pleasing and great location
Details
Reviews
Overall 7,1 Good
Based on 17 727 reviews
Location
9,6
WiFi
7,6
Service
5,9
Vibe
5,7
Value
4,9
Breakfast
4,4
Room
4,4
Cleanliness
3,6
Amenities
3,4
Comfort
2,7
Location
9,5
WiFi
5,9
Service
5,8
Value
4,6
Breakfast
4,5
Vibe
4,4
Room
3,4
Amenities
2,7
Cleanliness
2,7
Comfort
2,3
Location
9,5
WiFi
6,0
Service
5,8
Value
4,9
Vibe
4,9
Breakfast
4,2
Room
3,9
Amenities
2,9
Comfort
2,8
Cleanliness
2,6
Location
9,6
Room
4,9
Vibe
4,8
Service
4,8
Value
4,4
Breakfast
3,7
Cleanliness
3,4
Amenities
3,0
Comfort
2,2
Location
9,8
Service
5,3
Value
5,1
Vibe
5,0
Room
4,6
Cleanliness
3,6
Amenities
3,3
Comfort
2,9
8,0 Excellent
Pros: Location
Cons: The girl at the check in desk was extremely UNFRIENDLY DID NOT GREET US Just asked for my name, checked us in, handed us the key cards and said Are before the stairs to the left. Nothing else
4,2 Okay
Pros:
Cons: Room were way too small, Did not like the amenities in the bathrooms. Housekeeping did not service the room daily considering I was there for 5 nights.
5,8 Okay
Pros: By far the best thing is the lift music! Also located very convenient.
Cons: The fact that the lift music is the best thing. Cleanliness is not up to standard. The rooms are small and look very used. Broken furniture and mold in the shower. Also very noisy air conditioning.
9,0 Excellent
Pros: Location was great. Restaurants were nearby.
Cons: They did not clean our room.
7,1 Good
Pros: Good location to the theater district. Good location for public transportation.
Cons: A lot of mechanical noise.
9,0 Excellent
Pros: Location and helpful staff!
Cons:
8,8 Excellent
Pros: Location was great and the hotel was really good value for money. Room was basic but the bed was extremely comfortable and we had a great night sleep
Cons: When we rang down to reception about our window being broken they were extremely rude
3,0 Mediocre
Pros: The location
Cons: Cleanliness and general condition of the room was poor.
7,0 Good
Pros: Location
Cons: The elevators were a pain. Too small and slow. The bathroom was redone but the tub/shower was resurfaced and not done properly.
3,0 Mediocre
Pros:
Cons: Elevators were inoperative much of the time
7,0 Good
Pros: Location
Cons: My non-smoking room smelled. Fire alarm in the middle of the night due to a dusty smoke detector. A
10,0 Excellent
Pros: Aesthetically pleasing and great location
Cons: I could have used thicker pillows
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A stay at Paramount Times Square places you in the heart of New York, steps from Times Square and Richard Rodgers Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Overall 7,1 Good
Based on 10 127 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6,0
Pros: Great location, quiet room (not facing the street)
Excellent
8,0
Pros: The staff was friendly and property location ideal
Okay
5,0
Pros: Location and quality of the bed
Good
7,5
Pros: Very near at Times Square and the theatres
Poor
1,0
Pros: Location
Good
7,0
Pros: location and staff were great
Excellent
8,8
Pros: Location, clean, friendly employees
Okay
4,0
Pros: 30 minutes to check in. And I was only the 2nd person in line
Good
6,0
Pros: Staff was excellent and Location!
Okay
5,0
Pros: The staff @ check in was efficient & friendly. The concierge was exceptional & reallly helpful. He went above & beyond to help us.
Excellent
10,0
Pros: I really enjoyed my stay the bed was very comfortable and the wifi good quality. Only thing the shower was a bit tricky to operate and took a while to heat up
Mediocre
3,3
Pros: Location
Details
Reviews
Overall 7,1 Good
Based on 10 127 reviews
Location
9,6
WiFi
7,5
Service
6,6
Value
4,8
Cleanliness
4,1
Breakfast
3,8
Bar
3,8
Room
3,5
Food
3,5
Comfort
2,2
Location
9,8
Service
6,5
WiFi
6,1
Cleanliness
4,6
Breakfast
4,4
Bar
4,3
Food
3,8
Room
3,1
Comfort
1,8
Location
9,7
Service
6,2
Vibe
5,8
Cleanliness
4,3
Value
4,0
Room
3,5
Food
3,4
Breakfast
3,2
Comfort
2,1
Location
9,4
Service
6,7
Vibe
5,5
Amenities
4,9
Value
4,8
Cleanliness
4,2
Breakfast
3,6
Room
3,3
Food
3,2
Comfort
2,2
Location
9,8
Service
5,9
Vibe
5,8
Value
4,5
Cleanliness
4,2
Food
3,7
Breakfast
3,5
Room
3,3
Comfort
2,1
6,0 Good
Pros: Great location, quiet room (not facing the street)
Cons: Sheets were not changed for several days, small rooms, $10 charge to receieve a package (it is free in many other places). Fitness suite is too small, no stationary bike. Put do not disturb on the outer handle, emerged from the shower to see that someone had slid it under the door back into the room just as the maid was entering the room.
8,0 Excellent
Pros: The staff was friendly and property location ideal
Cons: The bath tub was so small
5,0 Okay
Pros: Location and quality of the bed
Cons: Bathroom standard is very poor, no coffee or water or minibar in the room
7,5 Good
Pros: Very near at Times Square and the theatres
Cons: Nice to have small kettle and free bottled water
1,0 Poor
Pros: Location
Cons: They sold my room when I paid for an extra night and checked in the next morning. Had to wait many hours to get a room I had paid a whole days rate. Horrible to hear hotel staff say that it happens there all the time.
7,0 Good
Pros: location and staff were great
Cons: did not seem like a 4 star hotel. The breakfast was not good. The air conditioning did not work AT ALL! Was very hot in the room when my daughter was trying to get ready to perform and it never cooled down even the next morning thermostat did nothing
8,8 Excellent
Pros: Location, clean, friendly employees
Cons: Forgot something in the room and returned after 10seconds and it was Gone !
4,0 Okay
Pros: 30 minutes to check in. And I was only the 2nd person in line
Cons:
6,0 Good
Pros: Staff was excellent and Location!
Cons: The room’s were too small!!
5,0 Okay
Pros: The staff @ check in was efficient & friendly. The concierge was exceptional & reallly helpful. He went above & beyond to help us.
Cons: The lobby & elevators are were too dark. It was hard to see. Even the floor numbers in the elevator. Did not like that!
10,0 Excellent
Pros: I really enjoyed my stay the bed was very comfortable and the wifi good quality. Only thing the shower was a bit tricky to operate and took a while to heat up
Cons: See above re: shower
3,3 Mediocre
Pros: Location
Cons: Room was very small.
A stay at Paramount Times Square places you in the heart of New York, steps from Times Square and Richard Rodgers Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
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Overall 7,0 Good
Based on 13 984 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5,4
Pros: The lobby is lovely.
Mediocre
3,0
Pros: room was clean and the location was good
Excellent
10,0
Pros: Excellent location. Close to everything yet away from the madness of Times Square etc. Loved the history and styling of this classic hotel
Excellent
9,0
Pros: The location - amenities are very close by and central to touristic locations!
Okay
5,0
Pros: The Roosevelt is in an excellent location! Excellent!!! If you’re going to use the room only for sleeping & a morning shower, its just fine ... but certainly lacks even one fancy frill.
Good
7,9
Pros: Very close to a lot of the major tourist attractions. Felt very safe as a female solo traveler. Comfortable bed. Helpful staff. Nice lobby area and bar.
Excellent
8,3
Pros: Location & staff
Okay
5,0
Mediocre
3,0
Good
7,9
Pros: Location is amazing The lobby bar was great good food and good selection of drinks Staff very helpful
Excellent
10,0
Pros: The location was perfect. The hotel was very nice and all but one of the staff were friendly and courteous. Excellent doorman both weekday and weekend. Extra kudos to the doorman who made our weekend exceptional.
Mediocre
3,7
Pros: Location is great Lobby is impressive
Details
Reviews
Overall 7,0 Good
Based on 13 984 reviews
Location
9,6
Bar
6,0
Service
5,9
WiFi
5,9
Vibe
5,7
Food
5,5
Breakfast
4,7
Value
4,2
Cleanliness
3,9
Comfort
3,8
Room
3,7
Wellness
3,4
Location
9,8
Service
6,0
Food
5,6
Vibe
5,4
Bar
5,4
WiFi
5,0
Breakfast
4,8
Value
3,9
Comfort
3,6
Room
3,4
Wellness
3,4
Cleanliness
3,3
Pool
0,6
Location
9,7
Bar
5,8
Service
5,8
Food
5,5
WiFi
5,1
Vibe
4,6
Breakfast
4,4
Value
4,4
Cleanliness
4,3
Comfort
4,0
Room
3,8
Location
9,5
Service
6,1
Bar
5,6
Vibe
5,2
Food
5,2
Breakfast
5,1
Comfort
4,6
Value
4,0
WiFi
4,0
Cleanliness
3,8
Room
3,6
Location
9,8
Food
5,5
Breakfast
4,7
Vibe
4,5
Service
4,3
Comfort
3,6
Value
3,6
WiFi
3,5
Cleanliness
3,3
Room
3,2
5,4 Okay
Pros: The lobby is lovely.
Cons: The front desk staff seemed very annoyed and were not welcoming. There were a lot of extra fees. The bathrooms are set to be remodeled but haven't been done yet so everything looks old and cheap.
3,0 Mediocre
Pros: room was clean and the location was good
Cons: Rooms were shabby, and the hotel should never have been rated 4 stars.
10,0 Excellent
Pros: Excellent location. Close to everything yet away from the madness of Times Square etc. Loved the history and styling of this classic hotel
Cons: Noisy building works starting early. Sadly breakfast not automatically included
9,0 Excellent
Pros: The location - amenities are very close by and central to touristic locations!
Cons:
5,0 Okay
Pros: The Roosevelt is in an excellent location! Excellent!!! If you’re going to use the room only for sleeping & a morning shower, its just fine ... but certainly lacks even one fancy frill.
Cons: The rooms were plain plain plain. Even the paint was plain. The bathrooms were very clean but OLD. It felt like there wasn’t room to turn around in the room for even an average sized person. I can’t imagine having 2 people in such a small space.
7,9 Good
Pros: Very close to a lot of the major tourist attractions. Felt very safe as a female solo traveler. Comfortable bed. Helpful staff. Nice lobby area and bar.
Cons: Building work outside my window... not ideal when you’re jet lagged! No wardrobe/shelf to unpack suitcase. Expensive for what you’re getting.
8,3 Excellent
Pros: Location & staff
Cons: Rooms in need of reburfishment very dark & beds small
5,0 Okay
Pros:
Cons: Unable to open the window for fresh air. Lack of a comfy chair for reading or just sitting and relaxing.
3,0 Mediocre
Pros:
Cons: Abrasive staff, aside from a few. Could use some remodeling.
7,9 Good
Pros: Location is amazing The lobby bar was great good food and good selection of drinks Staff very helpful
Cons: It is dated and roof top bar not open -
10,0 Excellent
Pros: The location was perfect. The hotel was very nice and all but one of the staff were friendly and courteous. Excellent doorman both weekday and weekend. Extra kudos to the doorman who made our weekend exceptional.
Cons: Was disappointed that the Rooftop Bar / Lounge was under renovation and inaccessible. Understand from locals that it's been under renovation for quite some time. Ignored by the bartender in the lounge off of the lobby.
3,7 Mediocre
Pros: Location is great Lobby is impressive
Cons: Room was completely outdated
Bathroom was ridiculously small with cobbled together fixtures
No response from staff after initial complaint
Stay away from this place Way to many other choices
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
An energetic social hub filled with urban adventure and daredevil design. Hudson takes convention and turns it on its head. Born from the innovative vision of design imprsario Phillippe Starck, this luxury New York boutique hotel is stylish, democratic, young at heart and utterly cool.
Overall 6,8 Good
Based on 18 557 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,2
Pros: The hotel had a great vibe. The bar was a great gathering area and the room was spacious
Okay
4,0
Pros: No hot water No soap or lotion Small rooms Few power outlets
Excellent
8,0
Pros: the decor and feel of the hotel was great. The hotel also had great upkeep and was clean and modern.
Okay
4,0
Pros: The rooms are extremely small.
Good
7,1
Pros: The location was great & the staff were friendly
Excellent
8,8
Okay
4,0
Pros: Only the location near the place that I should have been.
Poor
1,0
Pros: The location was why we reserved here. We were NOT offered breakfast.
Poor
1,0
Pros: Excellent location and competitive price.
Poor
1,0
Pros: I have stayed at this hotel several times because I've always been very pleased and I love the location
Okay
4,0
Pros: Location
Good
7,0
Pros: Location. Concicerge was exceptional.
Details
Reviews
Overall 6,8 Good
Based on 18 557 reviews
Location
9,6
WiFi
7,9
Service
6,1
Food
5,3
Value
4,7
Amenities
4,5
Breakfast
3,7
Cleanliness
3,6
Room
3,2
Comfort
1,9
Pool
0,4
Location
9,7
WiFi
7,3
Service
6,0
Food
5,1
Amenities
4,5
Value
4,4
Breakfast
3,8
Cleanliness
3,6
Room
3,2
Comfort
1,9
Location
9,6
WiFi
6,5
Bar
5,9
Vibe
5,7
Service
5,7
Food
5,3
Breakfast
4,1
Value
4,0
Amenities
3,7
Room
3,2
Cleanliness
3,1
Comfort
2,3
Location
9,6
WiFi
6,7
Service
6,0
Vibe
5,8
Food
5,5
Amenities
4,1
Cleanliness
3,7
Breakfast
3,3
Room
3,1
Comfort
2,0
Location
9,5
Bar
6,0
Vibe
5,8
Service
4,8
Value
4,7
Food
4,6
Amenities
3,9
Breakfast
3,6
Room
2,8
Cleanliness
2,8
Comfort
1,2
9,2 Excellent
Pros: The hotel had a great vibe. The bar was a great gathering area and the room was spacious
Cons: It would have been nice to have a kitchen to at least get room service coffee
4,0 Okay
Pros: No hot water No soap or lotion Small rooms Few power outlets
Cons:
8,0 Excellent
Pros: the decor and feel of the hotel was great. The hotel also had great upkeep and was clean and modern.
Cons: the rooms were pretty small.
4,0 Okay
Pros: The rooms are extremely small.
Cons:
7,1 Good
Pros: The location was great & the staff were friendly
Cons: The hallways were to dark & he made me feel unsafe especially when I returned after dark. The AC kept changing from hot to cold all night.
8,8 Excellent
Pros:
Cons: The heating wasn’t working - so had to be repaired
4,0 Okay
Pros: Only the location near the place that I should have been.
Cons: I was staying only 1 night , for business trip. The room was dark and small. No amenites, not coffee machine , tea or even water given in the room. The worst is the heater that was located behind my bed making funny loud noise and it was dusty.
1,0 Poor
Pros: The location was why we reserved here. We were NOT offered breakfast.
Cons: Staff totally unresponsive. Room was tiny, poorly laid-out, and the bathroom was so small it was difficult to even use the facility while sitting straight forward. The shower had only a gauze curtain to shield a person from "room-side"view. Very little storage, no room to leave a suitcase open. After informing staff that the horizontal blind in our room did not function properly...they REMOVED it , leaving no privacy for the remainder of our stay. Pay no attention to the "$10 food credit"...a beer cost $9.80! I paid extra for a "deluxe" room...and it was nearly a closet. Outrageous!
1,0 Poor
Pros: Excellent location and competitive price.
Cons: Staff okay to rude. Elevators extremely slow and got stuck (I ended up walking down 10 flights with my luggage once we got out). Bathrooms have zero privacy (there's a glass wall with a flimsy white curtain that's translucent with the lights on).
1,0 Poor
Pros: I have stayed at this hotel several times because I've always been very pleased and I love the location
Cons: There was no restaurant I should've been notified before I booked this hotel The tub is dirty
4,0 Okay
Pros: Location
Cons:
7,0 Good
Pros: Location. Concicerge was exceptional.
Cons: Room was unbelievably small. Bathroom pitifully small and cramped. One had to be IN BED to watch TV. NO ROOM TO WALK AROUND OR EVEN UNPACK. No coffeemaker. Impossible to see out window, which was behind and over bed.
An energetic social hub filled with urban adventure and daredevil design. Hudson takes convention and turns it on its head. Born from the innovative vision of design imprsario Phillippe Starck, this luxury New York boutique hotel is stylish, democratic, young at heart and utterly cool.
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 6,3 Good
Based on 11 363 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
3,0
Pros: Good location. Friendly staff.
Okay
5,0
Pros: Location
Good
7,0
Excellent
8,0
Pros: Great location, good facilities, nice beds, very helpful staff.
Mediocre
3,8
Pros: Location and the friendly staff who kindly offer to get us ride in going to the airport.
Okay
5,0
Pros: Location
Excellent
9,0
Pros: Loved the location. The Registration and Bell staff were very friendly and helpful.
Good
7,0
Pros: Beds were comfortable.
Good
7,0
Pros: What I liked the best was that the staff was very nice and I was able to check in before 4:00 pm. The location was great and they were able to hold our luggage before check in and after check out.
Good
7,0
Pros: Location was great and easy to get to. Bag check was very convenient.
Excellent
8,0
Pros: Location
Okay
5,0
Pros: The location was great.
Details
Reviews
Overall 6,3 Good
Based on 11 363 reviews
Location
9,6
WiFi
6,9
Service
6,2
Value
4,9
Comfort
4,5
Food
4,3
Breakfast
3,8
Room
3,5
Bar
3,3
Amenities
3,1
Vibe
2,9
Cleanliness
2,2
Location
9,7
Service
6,3
WiFi
5,1
Wellness
4,7
Breakfast
4,1
Food
4,0
Bar
3,7
Comfort
3,2
Amenities
3,1
Vibe
2,9
Room
2,9
Cleanliness
2,3
Location
9,4
Service
6,1
WiFi
4,9
Food
4,5
Comfort
4,4
Breakfast
4,1
Value
4,1
Room
4,0
Vibe
2,9
Amenities
2,8
Cleanliness
2,5
Location
9,7
Service
5,5
Comfort
4,4
Room
3,9
Amenities
3,5
Vibe
2,8
Cleanliness
2,4
Location
9,6
Service
6,4
Comfort
4,0
Amenities
3,1
Cleanliness
2,1
Room
2,1
Vibe
2,0
3,0 Mediocre
Pros: Good location. Friendly staff.
Cons: Room was very dirty and outdated. Stains on carpet, sheets, and walls. Broken fixtures and AC
5,0 Okay
Pros: Location
Cons: It's tired. The carpets and decor were grungy. Was not happy to pay a resort fee when we arrived late at night and left early the next morning. This was an unexpected extra cost/
7,0 Good
Pros:
Cons: Noisy from adjacent room fair
8,0 Excellent
Pros: Great location, good facilities, nice beds, very helpful staff.
Cons: Bathroom was very outdated, kinda moldy and honestly the tub was kinda nasty. Kind of missed a refrigerator.
3,8 Mediocre
Pros: Location and the friendly staff who kindly offer to get us ride in going to the airport.
Cons: We stayed in a suite room. Spacious but with clogged bathtub (taking shower while under 4 inches water deep) and also clogged lavatory; defective sofa bed. We requested maintenance to fix clogs but was not able to do so. Roll-away bed provided was so old.
5,0 Okay
Pros: Location
Cons: State of the rooms
9,0 Excellent
Pros: Loved the location. The Registration and Bell staff were very friendly and helpful.
Cons: The bathroom faucet had a small leak. Didn't really affect me but was wasting water.
7,0 Good
Pros: Beds were comfortable.
Cons: The lighting in bathroom is not good gor doing make-up. Would be nice if there were drawer to unpack some clothing. We were three ladies, all three living out of our suitcases.
7,0 Good
Pros: What I liked the best was that the staff was very nice and I was able to check in before 4:00 pm. The location was great and they were able to hold our luggage before check in and after check out.
Cons: For a boutique hotel it was nice. The rooms need a major overhaul. Furniture was outdated, beds hard as a rock. Pillows were next to nothing (not very comfortable) and you could see there was mold growing on the caulk in the shower.
7,0 Good
Pros: Location was great and easy to get to. Bag check was very convenient.
Cons: Thermostat in the room was not working so room temp was 76 and only way to cool the room was to have the window open and outside temp was in the 40's. Did not know this until the night time when too late to ask for room change.
8,0 Excellent
Pros: Location
Cons: Old dingy and for ---$ night they should have given breakfast. They chg 40$ night hotel fee. I thought the ---$ was a hotel fee.
5,0 Okay
Pros: The location was great.
Cons: The hotel was old, worn and dirty looking. The wallpaper was peeling and the furniture was all chipped. Definitely not a 4-star hotel. The staff was not very friendly. They changed a $35 facility fee (plus $5.17 tax). What a rip off for 1 night stay!!
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 5,7 Okay
Based on 56 154 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
2,0
Pros: The location and the luggage storage
Good
7,0
Pros: Location is great.
Poor
1,0
Pros: Nothing.
Mediocre
3,0
Pros: Great location. Better room than I expected. Housekeeping were so kind
Okay
5,0
Pros: The location was just perfect and the room was always super clean.
Mediocre
2,0
Pros: Allowed early check-in
Mediocre
3,0
Pros: Dreadful having to go across the road for breakfast, join a long queue and get a standard croissant or bagel with little filling , melon and a small coffee. Then had to look around for a seat! Hotel very shabby and faded furniture. No bath plug! View fro room awful and very dark. Rubbish on roof !
Excellent
10,0
Pros: I did not par take
Good
6,0
Pros: Only the place of the hotel was amazing
Excellent
8,0
Excellent
10,0
Pros: Amazing hotel friendly staff great location
Poor
1,0
Pros: The view
Details
Reviews
Overall 5,7 Okay
Based on 56 154 reviews
Location
9,5
WiFi
6,4
Value
6,1
Breakfast
3,9
Service
3,3
Room
3,0
Vibe
2,1
Cleanliness
1,6
Location
9,4
Value
6,1
WiFi
5,3
Breakfast
4,1
Service
3,9
Room
3,3
Vibe
2,5
Cleanliness
1,7
Location
9,4
Value
5,8
WiFi
4,9
Service
3,7
Food
3,7
Breakfast
3,6
Room
3,4
Vibe
2,3
Cleanliness
1,9
Location
9,4
Value
6,2
WiFi
5,1
Service
4,0
Breakfast
3,8
Room
3,6
Vibe
2,5
Cleanliness
2,3
Location
9,1
Value
6,3
WiFi
4,9
Breakfast
3,4
Service
3,2
Room
3,1
Vibe
2,1
Cleanliness
2,0
2,0 Mediocre
Pros: The location and the luggage storage
Cons: The bed was the worst bed I've ever slept on. The room wasn't the greatest but it's an old hotel so we didn't mind too much. My biggest complaint is how terrible the bed was.
7,0 Good
Pros: Location is great.
Cons: The room's heater was broken in the on position, making the room unbearably hot. Contacting the hotel to fix the problem was a huge weight, and completely not worth it because they never did anything.
1,0 Poor
Pros: Nothing.
Cons: Shower was scalding hot but also freezing at times. Room was falling apart and had no lights on the ceiling. The free breakfast and bar drink vouchers were for a place OFF SITE
3,0 Mediocre
Pros: Great location. Better room than I expected. Housekeeping were so kind
Cons: Checking in time is ridiculously took soooo long. And I tried to use kiosk but my room was not ready even though it was 4:40pm. Check in staff(Flora?)was so rude. I’ve never met that agent before. Guest service never pick up the phone.
5,0 Okay
Pros: The location was just perfect and the room was always super clean.
Cons: The staff ignores the booking.com chat where I communicated important information regarding my arrival time and name of the second guest. Going out to another place for breakfast is not pleasant at all.
2,0 Mediocre
Pros: Allowed early check-in
Cons: The room. Ceiling had cracks and spots/ as well as the walls/Bathroom was dirty: sink, shower, & toilet/Needs cosmetic work. This hotel is a glorified Motel 6.
3,0 Mediocre
Pros: Dreadful having to go across the road for breakfast, join a long queue and get a standard croissant or bagel with little filling , melon and a small coffee. Then had to look around for a seat! Hotel very shabby and faded furniture. No bath plug! View fro room awful and very dark. Rubbish on roof !
Cons: Person on desk was nice. Filled box wrong way round
10,0 Excellent
Pros: I did not par take
Cons: payment process was confusing
6,0 Good
Pros: Only the place of the hotel was amazing
Cons: The breakfast and service need more improvenent
8,0 Excellent
Pros:
Cons: coffee makers in the room would be nice
10,0 Excellent
Pros: Amazing hotel friendly staff great location
Cons:
1,0 Poor
Pros: The view
Cons: The hotel carpets were filthy. No phone in room. I called days before to request a front view. When we checked in they gave us a room with a building view . The door had to be pushed hard to drag it open. Did was dingy and dirty. They did change to good v
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
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