New York hotels near August Wilson Theater

Pros: Location and Customer service; great choice if you need to work in Manhattan or you want to visit the City

Pros: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.

Cons: Thin walls, assuming our next door neighbor had to much fun at the Roof Top Bar and was throwing up the whole night, we had the pleasure of hearing every single thing for about 1-2 hours straight. Had to turn on the TV to muffle some of it out!

Pros: Check in and out the staff were pleasant. Comfortable beds.

Cons: Too focused on being trendy. Was advertised as a 4-5 star. More like a 3-4 star No coffee makers in room.

Pros: We had a lovely welcome to the hotel - the whole place smells divine with gorgeous scented candles burning at all times. We were offered a glass of wine at reception as we checked in and the receptionist was very friendly. When we got to our room we had been left a card, cake and bottle of wine for our 30th and 60th birthdays. So kind! The room was really spacious with comfy beds, and the bathroom was really nice too.

Pros: Location, style, rooftop

Cons: Staff - was not impressed by the service and a couple of unpleasant events

Pros: Staff were excellent. Two lovely lively bars including roof top bar with excellent view of Empire State. Great location. Good sized room, very large bed.

Cons: There was free tea/coffee available in the lobby up until 10am, but it would have been nice to have tea/coffee facilities in the room. The two bars were both excellent but were not available to residents about 25% of the time due to private parties. The rooftop bar could only be reached by one elevator and residents had to queue with everyone else to go there. To be honest, it didn't take long though.

Pros: Excellent location, really friendly and helpful staff

Cons: Beds too small, rooms, especially bathroom, poorly lit.

Cons: Everything was perfect

Pros: We were on our honeymoon and were so pleased by Refinery. excellent host in ensuring that our honeymoon was memorable for all of the right reasons. Thank you to the team at Refinery for helping to make our honeymoon memorable!

Cons: There were a few hiccups in our reservations to do with billing and how it was handled at check-in - which were quite frustrating, but we were so thankful to host for sorting us out and ensuring a smooth and enjoyable last night at the hotel.

Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service. Great hotel, rooftop, jazz, staff, rooms... all great. Will stay here again soon.

Pros: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.

Cons: Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.

Pros: Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.

Pros: Fits my lifestyle

Cons: Wish room could be larger

Pros: The service was excellent!

Pros: Location is great, has a hip vibe

Pros: Staff were great and the location is very central.

Cons: Very noisy lifts and general building sounds. Also, the room is so small the toilet is practically in the bedroom.

Pros: The staff was great. Location was great.

Cons: I was on the 4th floor. All night I heard a “clanging” noise periodically. The staff said it was the garbage getting taken from the neighborhood it building, but that’s not possible in that the noise went on all night. My colleagues were on higher floors and didn’t hear any noises.

Pros: Bedroom was well layed out. Good views. Love the tv setup with abilities to cast your mobile. Hand written note was cute with the sparkling and pretzels.

Cons: Customer service does need a bit of work. Had to Follow up on a few things and some staff didn’t get back to me on some stuff. Most staff were friendly but not all. After reading reviews and watching videos I expected much more attentive and friendlier staff.

Pros: I could not fault the Hotel, bed very comfy room as small as expected but very well planned out, everything you need. I requested a kettle in my room and it was there within the hour, staff very friendly and helpful. Great location too.

Cons: Nothing not too like! The outside entrance is not very imposing but nit really that important.

Pros: The staff was exceptionally attentive and responded to all of our requests very quickly. The location was great! Easy walking distance to everything we wanted to do.

Cons: The only thing that would have made this better is if there were a different or another restaurant in the hotel.

Pros: Smelled delicious - helpful staff, great location

Cons: Nothing

Cons: I booked a room with city view from Sunday - Friday. But my flight on Sunday got cancelled, so I got to NYC on Monday night. I notified the front desk about my late arrival on Sunday, and they promised to hold my room. They still charged me on Sunday, which is fair. But when I arrived, I was given a room with no view at all (11th floor, facing the wall across the street). I was told that I needed to call the front desk on Tuesday morning to see if they have a room with view. I questioned them why I booked the room with city view but no room of that kind was available. I was told because I didn't show up on Sunday. But I paid for a room on Sunday, and have notified them about the late arrival. That doesn't make sense. In addition, the front desk told me even though my room on Monday night doesn't have a view (11th floor), it's the same as the type of the room with the view. This doesn't make sense, since the room with view means the room with a view, it doesn't mean the layout of the room or any other things. My reservation also include the wifi, but the front desk didn't tell me the password until I called to figure out. I had to call on Tuesday morning and got moved to a higher floor, where I could see some buildings a few blocks away. Still, it's different from the picture they show online, where you can see the empire state building. To be fair, the front desk guy was rude and unprofessional, but other clerks I met are polite and welcoming.

Cons: The Bar!!! The service at the Bar especially at Happy Hour.. Every one wants a free drink and ya that are paying get bad service..

Pros: location, rooftop bar

Pros: Reception, room decor and tea making facility in the room.

Cons: Car parking outside the hotel very noisy always large trucks or vans blocking the entrance, the reception area is nice however, the lift delays not great plus as soon as the lift door opens you have fire extinguishers facing you, cover with some art or visual displays. Bathroom cracks and holes need amending — pillows and duvet polyester, which is tacky and very 3-star quality.

Pros: Large suite style rooms, beautiful interior design.

Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.

Cons: the elevator is always busy and a bit slow.

Pros: Easy to deal with staff. Location.

Cons: Definitely could hear the neighbors ;)

Pros: Love the kitchenette as well as the Nepresso coffee! The swimming pool and the spa was great!! Staff are very professional and courteous! Subway Line 6 is just 1 min away.

Cons: The shower too strong and if not careful bathroom will be flooded

Pros: The pool. The staff were excellent. Bed extremely comfy. We had a one bedroom loft room with loads of space.

Cons: The rooftop bar was closed and we would have loved to see it.

Cons: The sink was clogged so the water needed 7-8 mins to go down. They don't give out complimentary water given the price.

Cons: The staff were extremely helpful friendly and happy to help with any request I would visit again and recommend

Pros: The staff were attentive and friendly.

Cons: Disappointed our room did not have an outside terrace. When staying in a small room, having a place to make/receive private calls is a necessity. In room iPad did not work the first day; repaired by day two. Did not have the feel of a 5-star hotel.

Pros: The staff is extremely helpful and friendly. Our room was spacious and well appointed.

Pros: Staff is amazing

Cons: The next door guest and their pot odor all night.

Pros: We loved the pool and the Turkish Bath. The beds and pillows are a dream--best night sleep. Such a lovely wonderful hotel. We can't wait to return!

Cons: It was perfect.

Cons: The room service food was worst thing i ever had !

Cons: No breakfast but had a Cafe downstairs we could buy snacks, coffee and dessert. However, it closed early. If it stayed a little later, we would prefer to buy from the Cafe than order room service.

Pros: Location

Cons: This is the worth hotel we visited. They was in construction and they didn't mentioned it. There is no minibar in the room and they even didnt offer water. So if you want to drink you have to go down 38 floors and walk for few minutes until you exit the hotel. The main entrance was thru a garage. The location is good (as all hotels in time square area) but other than that nothing. Not recommended at all.

Pros: Promptness

Cons: Delay in Room services

Pros: Me and my family love the breakfast.

Cons: Keep up the good work

Pros: Location is best feature

Cons: 1st night room was next to service lift very noisy changed rooms

Pros: Comfortable bed

Cons: Commode had foul odor emitting after the smell of disinfectant wore off.

Pros: BREAK FAST GOOD ROOM CLEAN LOCATION IS PERFECT

Cons: ROOM SIZE NO BARKING AT ALL , YOU HAVE TO BAY 70$ PER DAY

Pros: Room was spacious. Staff was outstandingly courteous and helpful. Upgrade was available and offered. Every possible amenity I could want

Cons: There waqs nothing about this hotel that I did not like

Pros: The location and the bed was so so comfortable

Cons: Non

Pros: Right in the middle of Times Square. Easy access, great valet servi e.

Cons: Bathroom was a little dated, but was still nice.

Pros: Although we obviously got a discounted rate they never made us feel less than valued. Gave us a late check out too so we didn’t have to go out in the rain!!

Pros: All meals were very good. Location is great.

Cons: Size of room was very small and photos on booking.com didnt reflect how small they were. Only one of the two lifts was working the entire 9 days we were there. No views due to the entire building being covered in scaffolding so rooms were darker than usual and very little natural light could come through. We were never made aware of this work and the hotel staff didn't seem to care about any of our concerns.

Pros: The concierge was unbelievable . Miles was phenomenal . The house cleaning manager was very attentive but he only got involved because there was a problem.

Cons: The woman checking us in when we arrived was unfriendly and rude. We scheduled a specific time for turn down and when we arrived to our room after dinner much later in the evening it still hadn’t been done

Pros: Zachary at the front desk was wonderful! All of the staff were so pleasant. The fresh flowers in the lobby were just beautiful. The art in residence program showcased interesting pieces of art throughout the hotel. The rooms were lovely, comfortable bed, very clean - an all around 10 out of 10 stay!

Cons: nothing negative.

Pros: The hotel location was very good.

Cons: No room service for 24 hours despite reporting issue 3 times to reception. The windows were opaque therefore we had no view at all.

Pros: Great location, however there is construction scaffolding surrounding the hotel.

Cons: The small interior Superior King room felt like a bomb shelter with no window. The fire alarm was triggered 3 times by the hotel cleaning staff in the middle of the night. It was scary and awful! Totally unacceptable.

Pros: Location is great,

Cons: Space in the room. Too small imposible to walk around the bed or keep a suitcase open. No room service

Pros: As usual exceed my expectations! Awesome and wonderful stay in all senses....!

Pros: Very clean, professional and efficient hotel. Great location and facilities

Cons: Could have had a minibar or offered room service

Pros: service and location very good staff!

Cons: The room was on the small side.The bed was just ok!