New York hotels near Chelsea Market
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With a stay at Refinery Hotel in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Bryant Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Overall 8,9 Excellent
Based on 2 512 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9,0
Pros: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.
Good
7,1
Pros: Check in and out the staff were pleasant.
Comfortable beds.
Excellent
10,0
Pros: Relaxing vibe but still had fun energy. Our room was sooooooo quiet we didn’t even know we were in the city when we were there. Across the street is coffee culture for good coffee and Whole Foods is around the corner across from Bryant park. Close to subway which was a huge plus especially when heading to the usopen tennis.
Excellent
10,0
Pros: The rooms were clean and very comfortable. The front desk staff was very friendly and helpful.
Excellent
8,0
Pros: The room size is good for NYC. The staff are very friendly and helpful. The location is great. The two bars excellent. Proximity to the breakfast venue a bonus - though a bit expensive.
Excellent
10,0
Excellent
9,0
Pros: We were on our honeymoon and were so pleased by Refinery. excellent host in ensuring that our honeymoon was memorable for all of the right reasons. Thank you to the team at Refinery for helping to make our honeymoon memorable!
Excellent
10,0
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Excellent
9,6
Pros: Efficient check in. Daily complimentary glass of wine. Friendly staff. Rooftop bar. General ambience- especially fragrance in all areas.
Excellent
8,5
Pros: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.
Excellent
10,0
Pros: Staff where helpful however it’s a real struggle to get food - the restaurant next door are not accommodating at all
Excellent
9,1
Pros: Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.
Details
Reviews
Overall 8,9 Excellent
Based on 2 512 reviews
Location
9,6
Vibe
9,3
Service
8,6
Bar
8,5
Food
8,5
Room
8,1
Amenities
7,9
Breakfast
7,6
WiFi
6,7
Cleanliness
6,4
Location
9,8
Vibe
9,2
Bar
8,5
Service
8,5
Amenities
8,0
Food
8,0
Room
7,5
Breakfast
7,2
Cleanliness
6,4
Location
9,5
Vibe
9,0
Food
8,4
Bar
7,9
Amenities
7,8
Service
7,8
Room
7,7
Value
6,3
Cleanliness
6,3
Location
9,4
Service
8,4
Room
7,8
Amenities
7,4
9,0 Excellent
Pros: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.
Cons: Thin walls, assuming our next door neighbor had to much fun at the Roof Top Bar and was throwing up the whole night, we had the pleasure of hearing every single thing for about 1-2 hours straight. Had to turn on the TV to muffle some of it out!
7,1 Good
Pros: Check in and out the staff were pleasant.
Comfortable beds.
Cons: Too focused on being trendy.
Was advertised as a 4-5 star. More like a 3-4 star
No coffee makers in room.
10,0 Excellent
Pros: Relaxing vibe but still had fun energy. Our room was sooooooo quiet we didn’t even know we were in the city when we were there. Across the street is coffee culture for good coffee and Whole Foods is around the corner across from Bryant park. Close to subway which was a huge plus especially when heading to the usopen tennis.
Cons:
10,0 Excellent
Pros: The rooms were clean and very comfortable. The front desk staff was very friendly and helpful.
Cons:
8,0 Excellent
Pros: The room size is good for NYC. The staff are very friendly and helpful. The location is great. The two bars excellent. Proximity to the breakfast venue a bonus - though a bit expensive.
Cons:
10,0 Excellent
Pros:
Cons: Everything was perfect
9,0 Excellent
Pros: We were on our honeymoon and were so pleased by Refinery. excellent host in ensuring that our honeymoon was memorable for all of the right reasons. Thank you to the team at Refinery for helping to make our honeymoon memorable!
Cons: There were a few hiccups in our reservations to do with billing and how it was handled at check-in - which were quite frustrating, but we were so thankful to host for sorting us out and ensuring a smooth and enjoyable last night at the hotel.
10,0 Excellent
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Cons:
9,6 Excellent
Pros: Efficient check in. Daily complimentary glass of wine. Friendly staff. Rooftop bar. General ambience- especially fragrance in all areas.
Cons: Rooftop bar closed for private function on New Years Eve.
8,5 Excellent
Pros: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.
Cons: Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.
10,0 Excellent
Pros: Staff where helpful however it’s a real struggle to get food - the restaurant next door are not accommodating at all
Cons:
9,1 Excellent
Pros: Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.
Cons:
With a stay at Refinery Hotel in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Bryant Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Located North of Madison Square Park and just a short walk from the Empire State Building, Arlo Hotel NoMad has thoughtfully designed micro guest rooms with playful touches. The first two floors offer inviting communal spaces, including MASSONI “Italianish” Restaurant by Chef Dale Talde and BARlo, an innovative cocktail bar. Enjoy expansive views and custom mixed beverages from our 31st floor rooftop bar “The Heights”.
Overall 8,7 Excellent
Based on 4 860 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
6,0
Excellent
10,0
Pros: An amazing experience. Views are to die for! Even though it’s definitely not the cheapest, this should be on your bucket list! Small room, however this is stated and was expected. Amazing location, friendly and helpful staff and the bonus of a cafe in the lobby!
Excellent
10,0
Pros: Fits my lifestyle
Excellent
8,0
Pros: Great view
Excellent
10,0
Pros: The service was excellent!
Okay
4,0
Pros: WAY TOO MANY OVER CHARGES Plenty of other places we could have paid much less for the quality of this hotel . It was fine for two nights , room was the size of a closet . Staff very nice but way over priced on parking and the room !!!
Excellent
10,0
Pros: Location is great, has a hip vibe
Excellent
9,2
Pros: Perfect location in mid town Manhattan about two blocks from the Empire State Building.
Good
7,0
Pros: Staff were great and the location is very central.
Excellent
10,0
Pros: Vibe
Poor
1,0
Pros: I didn’t really like anything about the hotel it was just ok.
Excellent
10,0
Pros: location, rooftop bar
Details
Reviews
Overall 8,7 Excellent
Based on 4 860 reviews
Location
9,7
Vibe
9,4
Service
8,9
Cleanliness
8,8
Bar
8,4
WiFi
7,1
Amenities
6,8
Room
6,8
Breakfast
6,0
Wellness
3,8
Comfort
3,1
Location
9,7
Service
9,1
Vibe
9,0
Cleanliness
8,9
Bar
8,2
Room
6,8
Amenities
6,5
Breakfast
6,1
Comfort
3,1
Location
9,6
Vibe
9,1
Service
9,1
Cleanliness
8,8
Bar
8,7
Room
6,5
Amenities
6,1
Breakfast
5,8
Comfort
2,8
Location
9,6
Vibe
9,3
Cleanliness
8,8
Service
8,8
Room
6,6
Breakfast
5,9
Comfort
3,1
Location
9,8
Vibe
9,3
Cleanliness
8,9
Service
8,2
Amenities
6,9
Breakfast
6,3
Room
5,9
Comfort
3,3
6,0 Good
Pros:
Cons: The hotel itself was nice and design, however, the room we were in was really small and had no privacy at all.
10,0 Excellent
Pros: An amazing experience. Views are to die for! Even though it’s definitely not the cheapest, this should be on your bucket list! Small room, however this is stated and was expected. Amazing location, friendly and helpful staff and the bonus of a cafe in the lobby!
Cons:
10,0 Excellent
Pros: Fits my lifestyle
Cons: Wish room could be larger
8,0 Excellent
Pros: Great view
Cons: Luggage retrieval nearly made us late!
10,0 Excellent
Pros: The service was excellent!
Cons:
4,0 Okay
Pros: WAY TOO MANY OVER CHARGES Plenty of other places we could have paid much less for the quality of this hotel . It was fine for two nights , room was the size of a closet . Staff very nice but way over priced on parking and the room !!!
Cons:
10,0 Excellent
Pros: Location is great, has a hip vibe
Cons:
9,2 Excellent
Pros: Perfect location in mid town Manhattan about two blocks from the Empire State Building.
Cons: The rooms are quite small.
7,0 Good
Pros: Staff were great and the location is very central.
Cons: Very noisy lifts and general building sounds. Also, the room is so small the toilet is practically in the bedroom.
10,0 Excellent
Pros: Vibe
Cons:
1,0 Poor
Pros: I didn’t really like anything about the hotel it was just ok.
Cons: We did not have heat in our room the entire stay. Could not come to an agreement with them about switching rooms. Absolutely terrible to deal with.
10,0 Excellent
Pros: location, rooftop bar
Cons:
Located North of Madison Square Park and just a short walk from the Empire State Building, Arlo Hotel NoMad has thoughtfully designed micro guest rooms with playful touches. The first two floors offer inviting communal spaces, including MASSONI “Italianish” Restaurant by Chef Dale Talde and BARlo, an innovative cocktail bar. Enjoy expansive views and custom mixed beverages from our 31st floor rooftop bar “The Heights”.
The New York EDITION seamlessly blends the contemporary design of Ian Schrager with its historic beginnings in the Flatiron District. Originally constructed in 1909 as the headquarters of Metropolitan Life Insurance Company, the visionary redesign of this landmarked clocktower on Madison Avenue features 5-star boutique accommodations, a tranquil spa, tasteful event spaces, and a Michelin-starred restaurant helmed by Executive Chef Jason Atherton, all encompassed by 360-degree views of the city. From the curated artwork that lines its walls, to the artfully placed throw at the foot of each bed, The New York EDITION evokes the intimacy of a private home that you will want to return to again and again.
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Overall 8,7 Excellent
Based on 1 068 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9,7
Pros: Room, Lobby Bar, Hotel Staff
Excellent
9,0
Pros: Excellent location, stylish facilities and rooms with a view of the Empire State Building. Friendly and helpful staff. Good food as well.
Excellent
10,0
Pros: The Edition has become my favorite hotel in NYC. It's modern and clean without being trendy. It's luxury without being pretentious. The service was first class. The rooms were spacious, clean, and quiet. Even at $500-$600 a night it's a value. The restaurants and bars were fantastic. I think being across from Madison Park adds something unique. I highly recommend the Edition.
Good
7,0
Pros: Glossy, upscale. Reasonable location. Polite staff. Great place if finances are not an issue and you want a bit of glamour.
Excellent
9,6
Pros: Love the vibe there and le labo products.
Excellent
8,0
Pros: location was great, right next to the beautiful madison square park. the view was amazing on the high floors as we were staying on the 30+ floor. there were a few very helpful and friendly staff at the front desk and the in the lounge. the food and the drink in the lounge were good.
Excellent
10,0
Pros: Didn't have the b/fast location was wonderful.
Okay
5,8
Good
7,5
Pros: The ambiance of the lobby and the quality of its bar
Details
Reviews
Overall 8,7 Excellent
Based on 1 068 reviews
Location
9,9
Vibe
8,8
Bar
8,6
Service
8,5
Room
7,5
Amenities
6,5
WiFi
6,5
Breakfast
6,1
Value
4,2
Location
9,9
Service
8,5
Food
6,8
Room
6,1
Comfort
5,1
Location
9,9
Bar
8,6
Service
8,6
Vibe
8,5
Room
6,9
Amenities
6,9
Service
8,3
Room
5,9
9,7 Excellent
Pros: Room, Lobby Bar, Hotel Staff
Cons: Complimentary coffee in lobby bar ends at 8am - too early!
9,0 Excellent
Pros: Excellent location, stylish facilities and rooms with a view of the Empire State Building. Friendly and helpful staff. Good food as well.
Cons: There was no coffee machine or kettle in the room so you need to go to the bar if you want a cup of coffee (complimentary) in the morning.
10,0 Excellent
Pros: The Edition has become my favorite hotel in NYC. It's modern and clean without being trendy. It's luxury without being pretentious. The service was first class. The rooms were spacious, clean, and quiet. Even at $500-$600 a night it's a value. The restaurants and bars were fantastic. I think being across from Madison Park adds something unique. I highly recommend the Edition.
Cons: Didn't love the elevator set up.
7,0 Good
Pros: Glossy, upscale. Reasonable location. Polite staff. Great place if finances are not an issue and you want a bit of glamour.
Cons: Rooms were not available until very late, and then a long line formed to get keys. You needed to formally reserve a place to sit in the lobby in the evening! Difficult to get a table in the restaurant on short notice -- no priority for hotel guests. Elevator waits could be 10 minutes. All typical of NYC? Also some odd decorator misses:the tv mounted on the wall in a place that made it inevitable you hit it getting out of bed; same for lamp over a small table. No real place to unpack and no easy outlets for changing computer, or phone. Also, multiple reservations were difficult to sort out.
9,6 Excellent
Pros: Love the vibe there and le labo products.
Cons:
8,0 Excellent
Pros: location was great, right next to the beautiful madison square park. the view was amazing on the high floors as we were staying on the 30+ floor. there were a few very helpful and friendly staff at the front desk and the in the lounge. the food and the drink in the lounge were good.
Cons: some hidden charges including destination fee of $35 per night which forces you to spend in their in-hotel services such as spending in the lounge, or using the spa. a five star, world renowned hotel even charges $10+tax for using a kettle
10,0 Excellent
Pros: Didn't have the b/fast location was wonderful.
Cons: Can not think of anythin.
5,8 Okay
Pros:
Cons: Staff and Services
7,5 Good
Pros: The ambiance of the lobby and the quality of its bar
Cons: The water pressure in the bathroom was below par. Plus there were no cotton buds to be found so amenities were terrible. Lastly the resort fee they charge is unfounded and should have no place in hospitality industry.
The New York EDITION seamlessly blends the contemporary design of Ian Schrager with its historic beginnings in the Flatiron District. Originally constructed in 1909 as the headquarters of Metropolitan Life Insurance Company, the visionary redesign of this landmarked clocktower on Madison Avenue features 5-star boutique accommodations, a tranquil spa, tasteful event spaces, and a Michelin-starred restaurant helmed by Executive Chef Jason Atherton, all encompassed by 360-degree views of the city. From the curated artwork that lines its walls, to the artfully placed throw at the foot of each bed, The New York EDITION evokes the intimacy of a private home that you will want to return to again and again.
Honoring our artful Chelsea address, Hotel Eventi offers a cutting edge design-centric escape in the heart of Manhttan — which occupies an entire city block. The result? Two restaurants led by an award-winning chef, two buzzing new bars and one stunning lobby that’s more like a warm-yet-vogue living room. If you can tear yourself away, the Empire State Building, Madison Square Garden, High Line park and more are nearby. Share what you love to do, and we’ll curate a fresh New York experience, just for you.
Overall 8,6 Excellent
Based on 2 195 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8,3
Pros: The rooms were comfortable and in a great location
Excellent
9,6
Pros: The location was excellent, the rooms were lovely and quite large by NYC standard. Great value
Excellent
8,0
Pros: Location was great.
Excellent
9,0
Pros: I enjoyed the overall lobby design, the restaurants/cafe inside and our room. I'd definitely stay there again!
Poor
1,0
Pros: Location is great, room and bathroom were super clean.
Good
6,0
Excellent
10,0
Pros: Clean, roomy bathroom, very helpful and friendly staff and good location
Excellent
9,0
Pros: Very welcoming staff, (yes, I'm talking about you Malek, you were perfect!), and we really appreciated the room upgrade and sparkling wine since this was a special occasion. Loved the view and the general location.
Good
7,0
Pros: new modern hotel - kind of a bar/nightlife scene downstairs. room was spacious and bed was comfortable.
Poor
1,0
Excellent
9,2
Pros: Centrally located Great price Beautiful and clean room Friendly staff
Excellent
9,0
Pros: Loved the character, awesome room relative to most NYC hotels I have stayed in.
Details
Reviews
Overall 8,6 Excellent
Based on 2 195 reviews
Location
9,6
Food
8,8
Bar
8,6
Service
7,7
Room
7,5
Breakfast
7,0
WiFi
6,9
Location
9,6
Food
9,0
Bar
8,3
Service
7,6
Room
7,0
Amenities
6,4
WiFi
5,7
Value
5,5
Location
9,8
Food
8,8
Service
7,8
Room
7,7
Breakfast
7,2
Value
5,4
Location
9,7
Food
8,8
Vibe
8,0
Service
7,5
Room
6,7
Location
9,5
Vibe
8,0
Service
7,3
Comfort
6,8
Room
6,6
8,3 Excellent
Pros: The rooms were comfortable and in a great location
Cons: There was no coffee maker or coffee supplies in the room and even though they supplied one when asked, they did not replenish the supplies. On the second night they left bloody sheets on the bed. Also we were there on our honeymoon and the receptionist very kindly offered to send up a basket of fruits and sodas (we don’t drink) but then did not follow through.
9,6 Excellent
Pros: The location was excellent, the rooms were lovely and quite large by NYC standard. Great value
Cons: Nothing really
8,0 Excellent
Pros: Location was great.
Cons: Young lady at check in was not very professional... a bit snobby when answering questions, even as I was being polite and jovial... bad day or not, it's all about service and experience... Hope it improves or was a one time occurrence.
9,0 Excellent
Pros: I enjoyed the overall lobby design, the restaurants/cafe inside and our room. I'd definitely stay there again!
Cons: Nope.
1,0 Poor
Pros: Location is great, room and bathroom were super clean.
Cons: Room was small, not worth the price we paid for. Worse of all, the bed was extremely uncomfortable, how can this hotel call itself 5 stars with such bad beds? We regret staying in this hotel and we will not come back.
6,0 Good
Pros:
Cons: Towels and everything in the bathroom did not live up to 5 star hotel standards.
10,0 Excellent
Pros: Clean, roomy bathroom, very helpful and friendly staff and good location
Cons:
9,0 Excellent
Pros: Very welcoming staff, (yes, I'm talking about you Malek, you were perfect!), and we really appreciated the room upgrade and sparkling wine since this was a special occasion. Loved the view and the general location.
Cons:
7,0 Good
Pros: new modern hotel - kind of a bar/nightlife scene downstairs. room was spacious and bed was comfortable.
Cons: Gym was small and cramped.
1,0 Poor
Pros:
Cons: 20 min delay to check in. Ate in Restaurant and my order never came as they had run out. Bar staff rude and waited 30 mins to order drink and another 30 to pay the check.
9,2 Excellent
Pros: Centrally located Great price Beautiful and clean room Friendly staff
Cons: Bed spread has a few stains that were pretty gross :(
9,0 Excellent
Pros: Loved the character, awesome room relative to most NYC hotels I have stayed in.
Cons:
Honoring our artful Chelsea address, Hotel Eventi offers a cutting edge design-centric escape in the heart of Manhttan — which occupies an entire city block. The result? Two restaurants led by an award-winning chef, two buzzing new bars and one stunning lobby that’s more like a warm-yet-vogue living room. If you can tear yourself away, the Empire State Building, Madison Square Garden, High Line park and more are nearby. Share what you love to do, and we’ll curate a fresh New York experience, just for you.
Flanked by the A-list neighborhoods of Soho, Tribeca and Greenwich Village, Arlo SoHo is an ingeniously designed boutique hotel with a bold and stylish personality. The snug, urban-cabin rooms pack a whole lot of punches into their compact space, with solid-walnut alcove beds, integrated tech and ooh-that’s-clever storage solutions. Up top there’s an open-air cocktail bar with views to downtown; or choose your poison in the lobby’s Liquor Bar and settle into an ergonomic armchair or a sofa in the library. The deliciously simple restaurant has mix-and-match meals for breakfast, lunch and dinner, and the 24-hour pantry Bodega and coffee shop has artisanal treats for in between.
Overall 8,5 Excellent
Based on 3 928 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,0
Pros: Lots of freebies! Upon checking in, they gave my friend and I each a small bottle of champagne and told us that breakfast was complimentary as well as a happy hour with free beer, wine & cheese from 5:30-7pm.
Excellent
9,0
Pros: Very nice hotel
Mediocre
2,0
Pros: The design was neat and the staff were friendly
Poor
1,0
Pros: The main areas of the hotel were nice and the location.
Excellent
10,0
Pros: The staff across the board was amazing. If you want to be treated like a valued customer, this is where you want to stay. The restaurant chef and staff are outstanding. Rooftop for cocktails take you away to another city.
Excellent
8,0
Pros: The rooms are relly comfy the staff is very helpful and make you feel at homehomy atmosphere Great breakfast and quiet location
Excellent
9,0
Pros: Nice hotel with a nice vibe. Small rooms but practical. Well connected to the rest of the city. would go again.
Excellent
10,0
Pros: Rooftop bar, restaurant on site, friendly staff, cozy rooms, happy hr everyday from 5pm-7pm
Excellent
10,0
Pros: Everything was clean and modern. Loved the flower garden.
Excellent
10,0
Pros: The best hotel I have stayed at in a long time. Staff was great, services were exceptional. Can't say enough good things about it.
Excellent
10,0
Pros: Great rooms, friendly staff and wonderful location. Digital detox happy hour a welcome bonus too.
Excellent
10,0
Pros: Fantastic ginger & cinamon cappuccino; staff so obliging....Heaps of space & great setting
Details
Reviews
Overall 8,5 Excellent
Based on 3 928 reviews
Location
9,5
Vibe
9,4
WiFi
8,9
Amenities
8,8
Bar
8,6
Service
8,6
Food
8,3
Breakfast
7,2
Room
5,7
Comfort
3,1
Location
9,6
Vibe
9,5
Amenities
8,8
Service
8,8
Bar
8,6
Food
8,3
Breakfast
7,8
Room
5,8
Comfort
2,9
Location
9,6
Vibe
9,4
Service
9,0
Bar
8,9
Amenities
8,6
Food
8,3
Breakfast
7,5
Room
4,7
Comfort
2,7
Location
9,5
Vibe
9,0
Amenities
8,9
Service
8,7
Food
8,5
Breakfast
7,2
Room
4,9
Comfort
3,3
Location
9,6
Vibe
9,2
Amenities
9,1
Service
8,4
Breakfast
7,6
Room
4,6
Comfort
2,7
8,0 Excellent
Pros: Lots of freebies! Upon checking in, they gave my friend and I each a small bottle of champagne and told us that breakfast was complimentary as well as a happy hour with free beer, wine & cheese from 5:30-7pm.
Cons: The shower was horrible. We were given a handicap room, and the shower was very narrow. There was no space to move around, and water got sprayed across the whole bathroom because there wasn't a lip. The shower head also fell on my friend's head mid-shower
9,0 Excellent
Pros: Very nice hotel
Cons: No
2,0 Mediocre
Pros: The design was neat and the staff were friendly
Cons: This is a microhotel and that was NOT clearly advertised when purchasing. I think it’s unreasonable to expect customers to know the average square footage of hotel rooms and to have any context of what “150 sq ft†means in this space.
1,0 Poor
Pros: The main areas of the hotel were nice and the location.
Cons: Upon arrival their systems were down making things difficult. It was rated 4-stars but my room had bunk beds, which were uncomfortable. Phone in room didn't work. Room was noisy and tiny. They only came to clean once I asked.
10,0 Excellent
Pros: The staff across the board was amazing. If you want to be treated like a valued customer, this is where you want to stay. The restaurant chef and staff are outstanding. Rooftop for cocktails take you away to another city.
Cons: The only negatives: 1) change the shower curtain (perhaps put it on a cord. 2) Wish they had room service.
8,0 Excellent
Pros: The rooms are relly comfy the staff is very helpful and make you feel at homehomy atmosphere Great breakfast and quiet location
Cons:
9,0 Excellent
Pros: Nice hotel with a nice vibe. Small rooms but practical. Well connected to the rest of the city. would go again.
Cons: Any small hickups were quickly resolved so no problems whatsoever.
10,0 Excellent
Pros: Rooftop bar, restaurant on site, friendly staff, cozy rooms, happy hr everyday from 5pm-7pm
Cons: There wasn't anything I didnt like! Place was amazing!
10,0 Excellent
Pros: Everything was clean and modern. Loved the flower garden.
Cons: The room was much smaller than I expected and I could see into my neighbors rooms too easily.
10,0 Excellent
Pros: The best hotel I have stayed at in a long time. Staff was great, services were exceptional. Can't say enough good things about it.
Cons: Small room but it's ok
10,0 Excellent
Pros: Great rooms, friendly staff and wonderful location. Digital detox happy hour a welcome bonus too.
Cons: Nothing. Will keep coming back.
10,0 Excellent
Pros: Fantastic ginger & cinamon cappuccino; staff so obliging....Heaps of space & great setting
Cons: Hmmmm, leaving Arlo
Flanked by the A-list neighborhoods of Soho, Tribeca and Greenwich Village, Arlo SoHo is an ingeniously designed boutique hotel with a bold and stylish personality. The snug, urban-cabin rooms pack a whole lot of punches into their compact space, with solid-walnut alcove beds, integrated tech and ooh-that’s-clever storage solutions. Up top there’s an open-air cocktail bar with views to downtown; or choose your poison in the lobby’s Liquor Bar and settle into an ergonomic armchair or a sofa in the library. The deliciously simple restaurant has mix-and-match meals for breakfast, lunch and dinner, and the 24-hour pantry Bodega and coffee shop has artisanal treats for in between.
Ace Hotel New York lives in a historic, turn-of-the-century building in Midtown Manhattan, invested with the spirit of its surroundings, the culture of the city and the ancient bones of the building. Ace New York has become a central hub for New Yorkers and international travelers alike, and a hotbed of startups, freelancers and people who just want to kick it. However bustling the lobby gets, the hotel is a respite from New York's mayhem — full of local art, thoughtful details and the best beds in the universe.
We're centrally located, so it’s easy to get to museums, shops, restaurants, theaters, parks, arenas, bars or wherever you may be going by foot, cab, bike, train, bus and chopper. We also have some of the best dining and shopping right in the building, so even the agoraphobic will find everything they need without ever stepping foot outside. New York, however, is one of our favorite cities in the world, and there's a lot to explore — we can help you discover and navigate in the wild as well.
Overall 8,4 Excellent
Based on 3 664 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
- Business
Excellent
10,0
Pros: This is by far the most unique hotel I have ever stayed in! Loved everything from the eclectic room setup to the graphics. I would highly recommend the Ace Hotel to family and friends!
Good
7,0
Okay
4,0
Pros: Location, bar, atmosphere
Excellent
10,0
Pros: This is the best hotel I have ever stayed at!!!!!
Okay
5,0
Pros: I liked the location
Excellent
10,0
Pros: great location, nice rooms. Love that breslin and stumptown are right there
Excellent
10,0
Pros: Was upgraded to a nicer room for no charge. Wonderful views. Really thoughtfully decorated room. Comfortable.
Excellent
10,0
Pros: charming decor, very thoughtful staff, clean facilities, and trendy folks aplenty in this chic hot spot.
Good
7,0
Pros: Everything was great but the rooms are to dark , need better lighting especially the ones with no view
Excellent
10,0
Pros: Price, location, staff
Excellent
8,0
Pros: We stayed in a room with two double beds. There was plenty of room for our bags and to move around. The beds were comfortable and we liked that you could open the window. When you closed the window and shutters it blocked out the street noise. The hotel is located just far enough away from the touristy noise and crowds but close enough to still walk to all major attractions.
Excellent
8,0
Details
Reviews
Overall 8,4 Excellent
Based on 3 664 reviews
Location
9,6
WiFi
9,6
Service
8,5
Vibe
8,2
Amenities
6,5
Breakfast
6,1
Room
5,9
Cleanliness
5,1
Comfort
5,1
Value
4,8
Location
9,9
Service
8,8
Vibe
8,1
Amenities
6,4
Breakfast
5,8
Room
5,5
Cleanliness
4,4
Value
4,4
Location
9,7
Service
8,8
Vibe
7,4
Room
6,7
Amenities
6,4
Cleanliness
5,0
Comfort
5,0
Value
4,7
Location
9,7
Service
8,7
Vibe
7,2
Breakfast
6,0
Room
5,6
Cleanliness
5,2
Comfort
4,7
Value
4,3
Location
9,4
Service
8,4
Vibe
8,2
Bar
8,1
Food
6,0
Value
4,8
Comfort
4,5
Room
4,4
10,0 Excellent
Pros: This is by far the most unique hotel I have ever stayed in! Loved everything from the eclectic room setup to the graphics. I would highly recommend the Ace Hotel to family and friends!
Cons:
7,0 Good
Pros:
Cons: Expensive for type of services received i.e. front desk not familiar with restaurants, did not make reservations etc.
4,0 Okay
Pros: Location, bar, atmosphere
Cons: Heat in the room, could not sleep the hotel staff did little to nothing to fix it
10,0 Excellent
Pros: This is the best hotel I have ever stayed at!!!!!
Cons: No!
5,0 Okay
Pros: I liked the location
Cons: I did not like the dark room (828).
10,0 Excellent
Pros: great location, nice rooms. Love that breslin and stumptown are right there
Cons:
10,0 Excellent
Pros: Was upgraded to a nicer room for no charge. Wonderful views. Really thoughtfully decorated room. Comfortable.
Cons: Too many overpriced snacks in hotel suite. I mean, come on. There's a fairway four blocks away. It's bad geometry to offer charge 8 dollars for a granola bar.
10,0 Excellent
Pros: charming decor, very thoughtful staff, clean facilities, and trendy folks aplenty in this chic hot spot.
Cons: nothing to complain about!
7,0 Good
Pros: Everything was great but the rooms are to dark , need better lighting especially the ones with no view
Cons: Poor lighting in the room, no natural light .
10,0 Excellent
Pros: Price, location, staff
Cons: Parking attendant at 4:00 Saturday afternoon was nearly nonverbal, perhaps too tired
8,0 Excellent
Pros: We stayed in a room with two double beds. There was plenty of room for our bags and to move around. The beds were comfortable and we liked that you could open the window. When you closed the window and shutters it blocked out the street noise. The hotel is located just far enough away from the touristy noise and crowds but close enough to still walk to all major attractions.
Cons: The bathroom is small and there is limited space to put your toiletry bag. The shower head is nice but not when the shower curtain sticks to you.
8,0 Excellent
Pros:
Cons: We thought it was odd that it was always dark in the lobby
Ace Hotel New York lives in a historic, turn-of-the-century building in Midtown Manhattan, invested with the spirit of its surroundings, the culture of the city and the ancient bones of the building. Ace New York has become a central hub for New Yorkers and international travelers alike, and a hotbed of startups, freelancers and people who just want to kick it. However bustling the lobby gets, the hotel is a respite from New York's mayhem — full of local art, thoughtful details and the best beds in the universe.
We're centrally located, so it’s easy to get to museums, shops, restaurants, theaters, parks, arenas, bars or wherever you may be going by foot, cab, bike, train, bus and chopper. We also have some of the best dining and shopping right in the building, so even the agoraphobic will find everything they need without ever stepping foot outside. New York, however, is one of our favorite cities in the world, and there's a lot to explore — we can help you discover and navigate in the wild as well.
With a stay at The Marmara Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 5 minutes by foot from Madison Square Garden. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New York? This hotel has 1375 square feet (128 square meters) of space consisting of conference space and a meeting room.
Overall 8,3 Excellent
Based on 833 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,0
Pros: Didn't have breakfast. Love the location.
Excellent
10,0
Pros: Large suite style rooms, beautiful interior design.
Good
7,1
Excellent
10,0
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Excellent
9,0
Pros: Easy to deal with staff. Location.
Excellent
10,0
Pros: Rooms are beautiful, and have kitchenettes. Staff are hospitable and helpful. You can schedule when you want your room cleaned. Nice Nespresso machine in room for morning coffee.
Excellent
8,8
Pros: I love the pool
Okay
5,0
Pros: The front desk staff was exceptional however the room was very disappointing and very uncomfortable.
Excellent
9,0
Pros: The staff were attentive and friendly.
Excellent
8,0
Pros: The staff were lovely. It’s very clean and in a good location.
Excellent
10,0
Pros: The pool and Turkish bath are FABULOUS and the spa manager, Crystal, was WONDERFUL. We love the location and walked uptown, downtown and all around. We stumbled upon a funky cool museum with a killer speakeasy down Park Ave. called Fotografiska. Can't wait to go back!!
Excellent
9,0
Pros: Staff is amazing
Details
Reviews
Overall 8,3 Excellent
Based on 833 reviews
Location
9,5
WiFi
8,8
Pool
8,6
Wellness
8,1
Service
7,7
Room
7,2
Cleanliness
5,7
Breakfast
5,5
Location
9,6
Pool
8,8
Wellness
8,2
Service
8,1
Room
6,8
Comfort
6,8
Cleanliness
5,8
Location
9,5
Vibe
7,6
Service
7,5
Comfort
7,1
Room
5,8
Cleanliness
5,7
Service
7,9
Room
7,0
Room
6,2
7,0 Good
Pros: Didn't have breakfast. Love the location.
Cons: All was well.
10,0 Excellent
Pros: Large suite style rooms, beautiful interior design.
Cons:
7,1 Good
Pros:
Cons: The breakfast
10,0 Excellent
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Cons: the elevator is always busy and a bit slow.
9,0 Excellent
Pros: Easy to deal with staff. Location.
Cons: Definitely could hear the neighbors ;)
10,0 Excellent
Pros: Rooms are beautiful, and have kitchenettes. Staff are hospitable and helpful. You can schedule when you want your room cleaned. Nice Nespresso machine in room for morning coffee.
Cons: No. Nicest hotel I've been to in New York.
8,8 Excellent
Pros: I love the pool
Cons: There isnt breakfast. Pitty. That ‘s a so expensive hotel and no breakfast. Expensive of resort fee. The room is so dark. It could be better
5,0 Okay
Pros: The front desk staff was exceptional however the room was very disappointing and very uncomfortable.
Cons:
9,0 Excellent
Pros: The staff were attentive and friendly.
Cons: Disappointed our room did not have an outside terrace. When staying in a small room, having a place to make/receive private calls is a necessity. In room iPad did not work the first day; repaired by day two. Did not have the feel of a 5-star hotel.
8,0 Excellent
Pros: The staff were lovely. It’s very clean and in a good location.
Cons: Every time our neighbours closed the door, it was very loud and our door seemed to slam too. Sometimes difficult to sleep
10,0 Excellent
Pros: The pool and Turkish bath are FABULOUS and the spa manager, Crystal, was WONDERFUL. We love the location and walked uptown, downtown and all around. We stumbled upon a funky cool museum with a killer speakeasy down Park Ave. called Fotografiska. Can't wait to go back!!
Cons: I wish the pool was 2 degrees warmer as well as the room the pool is in. Everything else was perfect.
9,0 Excellent
Pros: Staff is amazing
Cons: The next door guest and their pot odor all night.
With a stay at The Marmara Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 5 minutes by foot from Madison Square Garden. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New York? This hotel has 1375 square feet (128 square meters) of space consisting of conference space and a meeting room.
Escape the bustle of New York’s streets in the serene surroundings of the InterContinental® New York Times Square hotel. The epitome of modern glamour, the hotel is LEED certified with design highlights that include a sculpture garden and tree-inspired columns. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. We also have a glamorous ballroom, 24-hour fitness center and personalized in-room beauty services by NOMI.
Overall 8,2 Excellent
Based on 5 589 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,0
Pros: Location near Times Square
Excellent
10,0
Excellent
8,0
Pros: Location
Okay
5,7
Pros: If you want to be in the middle of it all at Time Square stay here.
Excellent
8,0
Pros: The location was absolutely amazing, only a short walk to Time Square and incredibly close to all of the Broadway theatres. The breakfast is really yummy but costs a fortune if you buy it here so if you want your breakfast at the hotel then I'd definitely recommend getting the option in which it is included in the price of the room.
Poor
1,0
Excellent
10,0
Pros: Amazing experience perfect location and very nice staff excellent I recommend it to everyone
Excellent
9,0
Pros: Location
Okay
4,6
Excellent
10,0
Pros: The bellman was so accommodating when we wanted to store our bags after checkout.The property was in a great location and the staff overall was nice.
Good
6,0
Pros: Near Times Square, great view
Excellent
8,0
Details
Reviews
Overall 8,2 Excellent
Based on 5 589 reviews
Location
9,6
Wellness
8,2
WiFi
8,0
Room
7,4
Service
6,8
Bar
6,1
Cleanliness
6,0
Breakfast
5,3
Value
3,7
Location
9,6
Wellness
8,3
Room
7,0
Service
6,9
WiFi
6,6
Cleanliness
6,2
Bar
5,6
Vibe
5,5
Breakfast
5,4
Value
4,0
Location
9,5
Room
7,5
Comfort
7,1
Bar
6,5
Cleanliness
6,4
Service
6,0
Amenities
5,3
Breakfast
4,9
Vibe
4,8
Value
3,9
Location
9,6
Room
7,0
Service
6,9
Cleanliness
6,0
Location
9,6
Comfort
7,2
Room
7,0
Service
6,9
9,0 Excellent
Pros: Location near Times Square
Cons: Food and drinks were expensive. We found an excellent restaurant Marseilles on corner of 44th St. and 9th Ave.
10,0 Excellent
Pros:
Cons: Elevator key cards never worked
8,0 Excellent
Pros: Location
Cons: My reservation did not appear at front desk, and have to wait until available room.
5,7 Okay
Pros: If you want to be in the middle of it all at Time Square stay here.
Cons: Everything from the quality of room service, attention to detail and cleanliness, broken wifi, and price tag was incredibly underwhelming for a 4+ star hotel. The Hilton a few blocks away is a better value and so is the Westin across the street. This hotel felt stuff, old and dated.
8,0 Excellent
Pros: The location was absolutely amazing, only a short walk to Time Square and incredibly close to all of the Broadway theatres. The breakfast is really yummy but costs a fortune if you buy it here so if you want your breakfast at the hotel then I'd definitely recommend getting the option in which it is included in the price of the room.
Cons:
1,0 Poor
Pros:
Cons: When I went to check in they had no record of my reservation. The staff was very rude and dismissive. I sat at the front counter for 45 mins. while waiting for a resolution.
10,0 Excellent
Pros: Amazing experience perfect location and very nice staff excellent I recommend it to everyone
Cons:
9,0 Excellent
Pros: Location
Cons: Not much choice at the menu for Stinger redtaurant
4,6 Okay
Pros:
Cons: I stayed at your hotel from 30 Dec 2019 – 2 Jan 2020. Unfortunately, there were series of event that I need to bring to your attention. I was traveling with my family, however we are extremely disappointed with the service received during our check in and check out time. The check in started off with a very disappointing way when I asked why we are entitled with 2 breakfasts only instead of for 4 persons. I paid 4 adults when booking the room. To make the matter worse, the concierge person only explained that the breakfast was only for 2 persons instead of 4 and this was a promotion from booking.com. If this issue has been informed to us during our booking, I would not be so disappointed. We paid enormous amount for this room and yet the service was not commensurable with what I had paid for. Second, when we were about to check out. The invoice printed with the wrong room number and there was outstanding from restaurant bill. I told them, we stayed at room 2701 but they insisted we stayed at room 444 while I was still holding to the card key. The manager was called but he did not solve the issue. He print out the invoices with room 2701 but still the outstanding bill was there. I told him that we didn’t have our dinner nor room service and we did have a proof for it. He wasn’t helpful or willing to investigate the matter and even raised his voice towards us. I hope you agree with me this kind of service is completely unacceptable. It is not the kind of treatment I would have expected from a five star hotel of your state or caliber. I am very disappointed from this bitter experienced. I request you to look into this matter properly and take some action against it or else you would lose some of your loyal customer.
10,0 Excellent
Pros: The bellman was so accommodating when we wanted to store our bags after checkout.The property was in a great location and the staff overall was nice.
Cons:
6,0 Good
Pros: Near Times Square, great view
Cons: Didn’t meet my expectation. With its pricey rate, i expect to see bigger and fancy hotel with great amenities.
8,0 Excellent
Pros:
Cons: Confused about credits and they didn't get used which was probably the plan. You
Escape the bustle of New York’s streets in the serene surroundings of the InterContinental® New York Times Square hotel. The epitome of modern glamour, the hotel is LEED certified with design highlights that include a sculpture garden and tree-inspired columns. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. We also have a glamorous ballroom, 24-hour fitness center and personalized in-room beauty services by NOMI.
Experience Broadway from Our Times Square HotelCrowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world are mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event at our Times Square Hotel. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
Overall 8,1 Excellent
Based on 13 373 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5,0
Pros: Great location
Good
7,0
Excellent
10,0
Pros: Location, location, location!
Excellent
10,0
Pros: The location was nice and the staff was very accommodating.
Okay
5,0
Pros: Location was good.
Excellent
8,8
Pros: Location was great, the bed was amazing, good size room & good water pressure in the shower.
Excellent
9,6
Pros: This hotel was very beautiful, luxurious, and close to Time Square. The staff is amazing and very accommodating. Beds were super comfy and the hotel itself was warm and inviting, a very safe environment. Would 100% recommend the Crowne Plaza Hotel.
Excellent
10,0
Pros: Location
Excellent
10,0
Pros: My husband and I had an amazing stay at Crowne Plaza Time Square. The cleanliness of the room and awesomeness of staff made our stay memorable. We will be booking another stay soon. We love the Crowne Plaza Time Square.
Excellent
9,0
Pros: Beautiful hotel with a nice bar and incredible location for those looking to explore Times Square or catch a show on Broadway. We appreciated how large the rooms were. If stay on the higher floors you will sleep peacefully!
Excellent
10,0
Pros: The shower in our initial room wouldn’t drain so we requested to move to another one. hotel employee was very accommodating and moved us after the complaint. Hotel employee talked to her supervisor and got us moved quick. She wa
Excellent
10,0
Pros: Location was great, staff was nice, hotel was clean, coffee shop downstairs in vending machines helpful
Details
Reviews
Overall 8,1 Excellent
Based on 13 373 reviews
Location
9,6
Wellness
8,4
WiFi
7,7
Service
7,3
Breakfast
6,5
Room
6,1
Cleanliness
5,8
Amenities
4,9
Value
4,5
Vibe
4,2
Location
9,5
Wellness
8,1
Service
7,1
Breakfast
7,0
WiFi
6,1
Cleanliness
5,2
Room
5,2
Food
5,2
Value
4,0
Amenities
3,6
Vibe
2,8
Location
9,8
Comfort
7,9
Service
7,4
Room
6,5
Breakfast
6,3
Cleanliness
5,7
Amenities
4,6
Value
4,2
Vibe
3,4
Location
9,4
Service
6,4
WiFi
6,0
Amenities
5,1
Cleanliness
5,1
Value
4,5
Room
4,5
Vibe
3,1
Location
9,5
Service
7,7
Bar
7,5
Comfort
7,1
Breakfast
6,3
Room
6,0
Food
5,8
Cleanliness
5,4
Amenities
4,7
Value
4,5
Vibe
3,8
5,0 Okay
Pros: Great location
Cons: Heat stick on, cold water showers. I asked 3 times to get fixed and didn't get fixed. Not a good hotel for the money
7,0 Good
Pros:
Cons: When we arrived to chk in we were told that we had no res. The GSA went to speak to her magr & left us at the front desk for over 20min. We finally got a room but not what we pd for. We would have had to move to have our sec night w/ the view we pd for
10,0 Excellent
Pros: Location, location, location!
Cons: All great!
10,0 Excellent
Pros: The location was nice and the staff was very accommodating.
Cons: The shower did not work properly. Normally I would have contacted the front desk but by the time I realized there was an issue we had been in the room for hours and were only staying one night. It took forever (5-10 min) to heat up and then went boiling
5,0 Okay
Pros: Location was good.
Cons: Holes in room carpet. Air con switched over to heating. My wife was ill one evening due to heat. Spoke to front desk manager who’s answer was to either keep the window open or find other hotel. In the end he gave us a portable ac unit. He also gave us the night my wife was ill for free.
8,8 Excellent
Pros: Location was great, the bed was amazing, good size room & good water pressure in the shower.
Cons: Check in was a little slow
9,6 Excellent
Pros: This hotel was very beautiful, luxurious, and close to Time Square. The staff is amazing and very accommodating. Beds were super comfy and the hotel itself was warm and inviting, a very safe environment. Would 100% recommend the Crowne Plaza Hotel.
Cons: I did an early check in, and the housekeeper must have missed our room because I noticed everything was used and left behind from the previous guest. However, after I called the front desk, they had the housekeeping staff clean the room ASAP. It was simply a miscommunication and they took action right away. They even texted me throughout my stay to make sure my stay was at a 10, which it was. I would definitely stay here again.
10,0 Excellent
Pros: Location
Cons: Exit through busy underground car park
10,0 Excellent
Pros: My husband and I had an amazing stay at Crowne Plaza Time Square. The cleanliness of the room and awesomeness of staff made our stay memorable. We will be booking another stay soon. We love the Crowne Plaza Time Square.
Cons:
9,0 Excellent
Pros: Beautiful hotel with a nice bar and incredible location for those looking to explore Times Square or catch a show on Broadway. We appreciated how large the rooms were. If stay on the higher floors you will sleep peacefully!
Cons: A small thing but the bed sheets were very starchy. Very clean but starchy so it was not as comfortable as it could have been.
10,0 Excellent
Pros: The shower in our initial room wouldn’t drain so we requested to move to another one. hotel employee was very accommodating and moved us after the complaint. Hotel employee talked to her supervisor and got us moved quick. She wa
Cons: I wish the was a microwave somewhere for guest to use.
10,0 Excellent
Pros: Location was great, staff was nice, hotel was clean, coffee shop downstairs in vending machines helpful
Cons:
Experience Broadway from Our Times Square HotelCrowne Plaza Times Square is perfectly located in the heart of midtown Manhattan, directly on Broadway between 48th and 49th Streets at the doorstep to Times Square. Just beyond our front doors are Fortune 500 companies, and the best shopping, theater and historical attractions in the city. Times Square, Central Park, Rockefeller Center, Radio City Music Hall and the greatest musical theater anywhere in the world are mere steps away. Join us in Brasserie 1605 and Broadway 49 Bar and lounge for a fun dining experience featuring specialty cocktails and light bites in a lively atmosphere overlooking the Broadway Theater district and Times Square. Take time to get in a work out at our 29,000 sq. ft. New York Sports Club, located on the 15th floor complete with Spin classes and one of Manhattans largest indoor adult lap pool, a sauna, and two full floors of health club. Let us host your next meeting or event at our Times Square Hotel. Crowne Plaza Times Square has over 25,000 square feet (2322 square meters) of private event space onsite, with 28 meeting rooms, and two Ballrooms, including our 6,750 square feet Broadway Ballroom with 20-feet ceilings. Our dedicated Crowne Meeting Directors and banquets team will cater to your every need and ensure your event is a success. Crowne Plaza Times Square defines itself as New York’s friendliest hotel. Enjoy yourself and leave the details to us!
With a stay at Royalton Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 5 minutes by foot from Madison Square Garden. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 3000 square feet (279 square meters), including conference space.
Overall 8,1 Excellent
Based on 1 297 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5,0
Pros: The location is in central area, next2 metro station of street28. Gr8 restaurants near by along with 24hours coffee shops and stores. They have provided microwave upon our request to heat soup.
Good
7,5
Pros: Rooms were clean and cozy. Staff was very helpful with any questions I had. Bathrooms were also very nice and roomy.
Okay
4,0
Pros: Location
Excellent
10,0
Pros: Room, location, staff
Good
7,1
Pros: Nice location.
Poor
1,0
Pros: No kettle no fridge no covers on the duvet the room was basic 2 beds nowhere to sit and relax when we arrived there was no crib (as requested in the booking) and after a long day/flight with a baby we had to wait over an hour for it to arrive there was building work going on in the hotel (we were not foretold this) the hallways smelt of smoke (weed) so did the lifts the swimming pool was dirty the changing rooms had nowhere to change the locks did not work on the toilets the carpets were dirty the pool/bar was shut the following evening from 4pm for a private event (shocking given the cost paid!) the hotel was advertised as a luxury hotel (and priced accordingly!) but was anything but! no breakfast included in a 551 dollar per night hotel! We checked out after 1 night AWFUL HOTEL AN ABSOLUTE RIP OFF
Good
7,0
Excellent
10,0
Pros: Hotel was clean and the hotel staff was very accommodating. The rooms were large with a great view. We enjoyed the hotel very much. Will stay again when we come to the city.
Okay
4,0
Pros: Room was nice
Excellent
10,0
Pros: Comfort, sheets, size
Okay
5,7
Pros: Staff
Room size
Location
Excellent
9,7
Pros: Pool
Details
Reviews
Overall 8,1 Excellent
Based on 1 297 reviews
Location
9,5
Service
7,9
Room
7,6
Pool
7,0
Breakfast
5,7
Amenities
5,1
Wellness
4,3
WiFi
3,5
Value
3,2
Location
9,5
Service
7,9
Pool
7,0
Room
6,7
Cleanliness
6,2
Food
6,0
Breakfast
5,5
Vibe
5,2
Amenities
4,6
Value
2,7
Location
9,6
Service
7,6
Room
7,5
Pool
7,2
Bar
7,1
Food
6,0
Vibe
5,1
Amenities
5,0
Value
3,4
Location
9,6
Service
8,0
Comfort
7,4
Room
7,3
Vibe
5,3
Amenities
5,0
Room
7,4
5,0 Okay
Pros: The location is in central area, next2 metro station of street28. Gr8 restaurants near by along with 24hours coffee shops and stores. They have provided microwave upon our request to heat soup.
Cons: The charges are more compared to similar facilities in the area, not even water offered complimentary and all mini bar items are at exorbitant cost. They have issues with hot water heaters during peak time and we faced issues 4 out of 7 days during the stay. The only 3 lifts are very slow and some time waiting atleast 10-15 minutes in a small corridor.
7,5 Good
Pros: Rooms were clean and cozy. Staff was very helpful with any questions I had. Bathrooms were also very nice and roomy.
Cons: This is New York, so I expected small rooms, but the terrace was much smaller than I had anticipated. I booked the grand deluxe king room which was advertised with a terrace, but it was more of a very tight standing area for no more than 2 people. The door to the terrace was also broken and would not shut properly, which resulted in noise leakage. Other than that, I am slightly disappointed at the lack of facilities. It is mainly just a rooftop bar/pool. Nothing else is included with the room. Lobby was small and the lobby halls were very dirty and dusty, but I think it is due to construction going on. Lastly, the rooms are extremely dated and could use a remodel, Especially for the price. Definitely better places in the area to stay for the price with many more amenities. I am a bit disappointed overall, but it was a nice place to stay for the night. I wound up staying somewhere else after checkout with a more sizable terrace that had a sitting area.
4,0 Okay
Pros: Location
Cons: Bed size was too small. Room smelled of cigarettes
10,0 Excellent
Pros: Room, location, staff
Cons: No hotels was perfect
7,1 Good
Pros: Nice location.
Cons: It needs a reboot or refresh. Room door lock latch didn’t work, bathtub didn’t have plug and phone didn’t work. The room service breakfast was average for the price you pay.
1,0 Poor
Pros: No kettle no fridge no covers on the duvet the room was basic 2 beds nowhere to sit and relax when we arrived there was no crib (as requested in the booking) and after a long day/flight with a baby we had to wait over an hour for it to arrive there was building work going on in the hotel (we were not foretold this) the hallways smelt of smoke (weed) so did the lifts the swimming pool was dirty the changing rooms had nowhere to change the locks did not work on the toilets the carpets were dirty the pool/bar was shut the following evening from 4pm for a private event (shocking given the cost paid!) the hotel was advertised as a luxury hotel (and priced accordingly!) but was anything but! no breakfast included in a 551 dollar per night hotel! We checked out after 1 night AWFUL HOTEL AN ABSOLUTE RIP OFF
Cons: NOTHING
7,0 Good
Pros:
Cons: See below
10,0 Excellent
Pros: Hotel was clean and the hotel staff was very accommodating. The rooms were large with a great view. We enjoyed the hotel very much. Will stay again when we come to the city.
Cons: Nothing!
4,0 Okay
Pros: Room was nice
Cons: The hotel lobby was under construction, elevators were not working and it was very dusty and noisey
10,0 Excellent
Pros: Comfort, sheets, size
Cons: The art sucked and it hurts the interior design. They do need art but much better.
5,7 Okay
Pros: Staff
Room size
Location
Cons: Charge for in room coffee
Thread bare towels
Uncomfortable and creaky bed
Poor response to requests-have to speak to a manager to get things done
Offering wine and beer in mini bar but no opener. Took 45 min to get one delivered
9,7 Excellent
Pros: Pool
Cons:
With a stay at Royalton Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 5 minutes by foot from Madison Square Garden. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 3000 square feet (279 square meters), including conference space.
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 8,0 Excellent
Based on 13 546 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,0
Pros: A nice, modern hotel in a very good location
Okay
5,8
Excellent
8,0
Pros: The bed was comfy the location was great.
Excellent
10,0
Pros: Location and the shower.
Excellent
10,0
Pros: Great ambience to the property. Neat concept with the tech check-in. The staff throughout the property were extremely friendly and willing to provide assistance at every turn. Perfect location for ease of access to the tunnels to get into NJ where I had some work.
Excellent
10,0
Pros: It is pleasant to stay in Yotel. It is very clean and bright. They use the space highly efficiently. The location is close to the Chinese General Consulate and there is a delicious Chinese restaurant nearby. I highly recommend this hotel to friends ect.
Excellent
8,0
Pros: The bed was amazing and extremely comfortable. The room felt a lot bigger than it was. The view was nice too.
Good
6,0
Pros: Cool theme
Okay
5,0
Pros: They have an issue with their water at the moment carrying legionella bacteria and we had to move hotels as they recommend people with lung conditions to not shower. No notice of this until we got to the hotel late at night and couldn’t go elsewhere. Staff were really helpful tho but feel it should be told to people before booking and at check in
Excellent
10,0
Pros: Everything!
Good
6,0
Pros: Comfy bed.
Excellent
9,7
Pros: I didn’t like the room they put me in so they upgraded me to a nicer room right away.
Details
Reviews
Overall 8,0 Excellent
Based on 13 546 reviews
Location
9,5
Vibe
8,8
WiFi
7,7
Service
7,3
Breakfast
6,6
Cleanliness
6,3
Room
5,9
Comfort
4,0
Location
9,5
Service
7,1
WiFi
6,6
Breakfast
6,4
Cleanliness
6,0
Room
6,0
Value
4,8
Comfort
4,5
Location
9,5
Vibe
9,0
Service
7,7
Cleanliness
6,4
WiFi
6,4
Breakfast
6,3
Room
5,7
Comfort
4,1
Location
9,3
Service
7,0
Room
6,7
WiFi
6,4
Breakfast
6,3
Cleanliness
6,1
Comfort
5,1
Location
9,3
Breakfast
6,8
Cleanliness
6,2
Service
6,2
WiFi
6,0
Room
5,6
Comfort
3,7
8,0 Excellent
Pros: A nice, modern hotel in a very good location
Cons: Rooms are small but it's ok for New York. We just needed t ask twice to refill the shower gel but I think it has to do with the staff. Because the second day, they even added extra small bottles.
5,8 Okay
Pros:
Cons: Price 25% more than previous year but hotel the same, no improvement or refurbishement took place
8,0 Excellent
Pros: The bed was comfy the location was great.
Cons: The hotel is fairly new yet signs of deterioration are evident. Scuffs on wall carpet stains in the hall ways. The room was clean for the most part with a few places in the room needing a wipe down. All in all the place was good for resting and venturing through NYC.
10,0 Excellent
Pros: Location and the shower.
Cons: I miss dealing with people.
10,0 Excellent
Pros: Great ambience to the property. Neat concept with the tech check-in. The staff throughout the property were extremely friendly and willing to provide assistance at every turn. Perfect location for ease of access to the tunnels to get into NJ where I had some work.
Cons:
10,0 Excellent
Pros: It is pleasant to stay in Yotel. It is very clean and bright. They use the space highly efficiently. The location is close to the Chinese General Consulate and there is a delicious Chinese restaurant nearby. I highly recommend this hotel to friends ect.
Cons:
8,0 Excellent
Pros: The bed was amazing and extremely comfortable. The room felt a lot bigger than it was. The view was nice too.
Cons: We had to store our bags after we checked out. I can't remember when I was told we had to pick them up, but when I dropped them off and confirmed, the guy at the baggage thing said it was a half hour earlier than I had been previously told and he was kinda pushy about it. Vending machine was also super expensive, but I guess that is to be expected lol. Also the shower occasionally started to turn itself on very slightly a few times in the middle of the night which was kinda annoying.
6,0 Good
Pros: Cool theme
Cons: Rooms were tiny even for NYC. Hotel Fee was insane.
5,0 Okay
Pros: They have an issue with their water at the moment carrying legionella bacteria and we had to move hotels as they recommend people with lung conditions to not shower. No notice of this until we got to the hotel late at night and couldn’t go elsewhere. Staff were really helpful tho but feel it should be told to people before booking and at check in
Cons:
10,0 Excellent
Pros: Everything!
Cons: Nothing, it was great!
6,0 Good
Pros: Comfy bed.
Cons: Comforter (if you can even call it that) was more like a bed sheet. Upon showering, the whole room becomes like a sauna; probably due to the fact the bed is pretty much in the same room as the shower.
9,7 Excellent
Pros: I didn’t like the room they put me in so they upgraded me to a nicer room right away.
Cons: The wi-fi was slow.
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 7,1 Good
Based on 17 219 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,0
Pros: great view, comfortable clean bed.
Good
6,5
Pros: Location was great. Just a few steps away from everything. The discounted parking for self parking option was goo deal compared to other nearby options . Lot of eating options nearby
Poor
1,0
Pros: This was supposed to be a 4 star hotel The hotel room was small. We had a view of smoke. The elevator got stuck. The entrance was bland (a small fake white Christmas tree, dark). It was New Years. Calls made to the front desk not answered.
Poor
1,0
Pros: Did not stay here. Paid for room, discovered they only had rooms with one bathroom. Had 2 couples, tried to cancel was told it was early enough to cancel. Then received e mail saying could not cancel. Paid for a room thai would not accommodate us.
Poor
1,0
Pros: Only good thing was location, very close to Theatres and Times Square. Nothing else positive!
Okay
5,0
Pros: The location of the hotel is excellent,
Excellent
9,0
Pros: Location
Excellent
9,6
Pros: Clean facility, friendly staff, good breakfast and great location.
Okay
4,0
Pros: Location
Okay
5,0
Pros: Wonderful housekeepers. Nice location.
Okay
5,4
Pros: Location / quiet between rooms
Poor
1,0
Pros: Location
Details
Reviews
Overall 7,1 Good
Based on 17 219 reviews
Location
9,6
WiFi
7,5
Service
5,8
Vibe
5,6
Value
5,0
Room
4,5
Breakfast
4,3
Cleanliness
3,7
Amenities
3,4
Comfort
2,8
Location
9,7
Bar
6,5
WiFi
6,1
Food
6,0
Service
5,5
Vibe
4,7
Value
4,7
Breakfast
4,7
Room
3,9
Amenities
3,1
Cleanliness
2,9
Comfort
2,6
Location
9,4
WiFi
5,9
Service
5,5
Vibe
4,9
Value
4,4
Room
3,9
Breakfast
3,6
Amenities
2,7
Cleanliness
2,6
Comfort
2,6
Location
9,8
Room
4,9
Service
4,8
Value
4,5
Vibe
4,4
Cleanliness
3,7
Breakfast
3,7
Amenities
2,8
Comfort
2,3
Location
9,6
Service
5,2
Vibe
4,5
Room
4,2
Cleanliness
3,7
Amenities
3,1
Comfort
3,0
8,0 Excellent
Pros: great view, comfortable clean bed.
Cons: elevators quite slow, tv didn’t work. no hot chocolate instead of coffee available with breakfast.
6,5 Good
Pros: Location was great. Just a few steps away from everything. The discounted parking for self parking option was goo deal compared to other nearby options . Lot of eating options nearby
Cons: Tiny Rooms and small beds.. The rooms and walk way looks dull (may be because of their low lighting theme) .
1,0 Poor
Pros: This was supposed to be a 4 star hotel The hotel room was small. We had a view of smoke. The elevator got stuck. The entrance was bland (a small fake white Christmas tree, dark). It was New Years. Calls made to the front desk not answered.
Cons: Really awful hotel.
1,0 Poor
Pros: Did not stay here. Paid for room, discovered they only had rooms with one bathroom. Had 2 couples, tried to cancel was told it was early enough to cancel. Then received e mail saying could not cancel. Paid for a room thai would not accommodate us.
Cons:
1,0 Poor
Pros: Only good thing was location, very close to Theatres and Times Square. Nothing else positive!
Cons: Hotel room - tiny. Needed serious cleaning. Lots of stains in carpet and on tile in bathroom. Furniture was damaged. Felt like staying in a Motel 6- not a 4 star hotel. No hand towels/washcloths, glasses were plastic solo cups, $40/resort fee?! For what?
5,0 Okay
Pros: The location of the hotel is excellent,
Cons: the rooms are super small.
9,0 Excellent
Pros: Location
Cons: View
9,6 Excellent
Pros: Clean facility, friendly staff, good breakfast and great location.
Cons:
4,0 Okay
Pros: Location
Cons: The hotel room was not up to par with the star level. There was mold above the shower , the rooms base boards were filthy , there was exposed piping, I asked that my room sheets be changed and they weren’t. This hotel stay was unacceptable.
5,0 Okay
Pros: Wonderful housekeepers. Nice location.
Cons: Left key with desk for 20 yr old son w/instructions, they still would not give him his key when he arrived two hours after I did. Had to cancel plans across town to come back to Hotel to let my son in! They would not even answer phones when I called.
5,4 Okay
Pros: Location / quiet between rooms
Cons: Very small rooms and bathrooms / no privacy for the bathroom door
1,0 Poor
Pros: Location
Cons: All of it. Unclean rooms, horrible staff/ customer service. Will never stay at this place again.
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A stay at Paramount Times Square places you in the heart of New York, steps from Times Square and Richard Rodgers Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Overall 7,1 Good
Based on 9 902 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Location, security,ambiance and staff. History of building.
Excellent
8,0
Pros: When we arrived early on Jan 7, the manager told us that our room was ready so we could check in right away. Furthermore, our room was upgraded to the bigger size ! Fantastic services.
Okay
5,0
Pros: the location of the hotel is within walking distance to any of the Broadway shows, shopping, and sightseeing. It is very close to restaurant row where you have a choice of dining at over 30 restaurants.
Excellent
9,0
Pros: Great location, fab hotel, great staff
Excellent
10,0
Pros: Great location. All the staff, especially the maid staff, were very friendly and helpful. Stay there was most comfortable for e in all respects.
Okay
4,0
Pros: The location in town and the lobby
Poor
1,0
Pros: Location
Mediocre
3,0
Pros: Keys didn't work for door, system down, couldn't get a drink at the bar, and more.....
Good
6,0
Pros: not very much
Mediocre
3,0
Pros: The location was great.
Okay
5,8
Pros: Location, walking distance to Time Square.
Poor
1,0
Pros: Price but it was not worth it. It was the worst hotel experience I have ever had in NY.
Details
Reviews
Overall 7,1 Good
Based on 9 902 reviews
Location
9,6
WiFi
7,7
Service
6,6
Value
4,9
Cleanliness
4,4
Breakfast
3,7
Room
3,5
Bar
3,3
Food
3,3
Comfort
2,2
Location
9,6
Service
6,9
WiFi
6,5
Cleanliness
4,6
Breakfast
4,1
Food
3,8
Bar
3,5
Room
3,1
Comfort
1,8
Location
9,7
Service
6,6
Cleanliness
4,7
Value
4,6
Room
3,2
Breakfast
3,1
Food
3,1
Comfort
2,2
Location
9,6
Service
6,6
Vibe
5,9
Value
5,1
Cleanliness
4,3
Food
3,4
Breakfast
3,3
Room
3,1
Comfort
1,7
Location
9,4
Service
6,9
Vibe
5,6
Amenities
5,2
Value
4,7
Cleanliness
4,0
Breakfast
3,5
Room
3,1
Food
2,9
Comfort
2,4
10,0 Excellent
Pros: Location, security,ambiance and staff. History of building.
Cons: The location was great, had to get used to outside street noise but that only because we live on a quiet dead end street.
8,0 Excellent
Pros: When we arrived early on Jan 7, the manager told us that our room was ready so we could check in right away. Furthermore, our room was upgraded to the bigger size ! Fantastic services.
Cons: None
5,0 Okay
Pros: the location of the hotel is within walking distance to any of the Broadway shows, shopping, and sightseeing. It is very close to restaurant row where you have a choice of dining at over 30 restaurants.
Cons: there are long lines of people waiting to check-in so it does take some time. There is no coffee service available in the room or lobby. If you want coffee in the mornings before 9 a.m. you have to walk down the street to Dunkin Donuts. No frills in room!
9,0 Excellent
Pros: Great location, fab hotel, great staff
Cons: Didn't take cash in the bar/coffee shop
10,0 Excellent
Pros: Great location. All the staff, especially the maid staff, were very friendly and helpful. Stay there was most comfortable for e in all respects.
Cons: Not a thing.
4,0 Okay
Pros: The location in town and the lobby
Cons: The small rooms and the fact that we were told we would have two double beds when we in fact had one small double bed whihc was definitely too small for 4 people... Which was common since they had multiple guests sleeping in the lobby.
1,0 Poor
Pros: Location
Cons: Minuscule room with one double bed. No coffee in room. This should NOT be rated as a four star hotel.
3,0 Mediocre
Pros: Keys didn't work for door, system down, couldn't get a drink at the bar, and more.....
Cons: See above
6,0 Good
Pros: not very much
Cons: Chambermaid never took care of the room
3,0 Mediocre
Pros: The location was great.
Cons: The customer service was horrible. I payed for a King size bed and was given a room with a full size bed. Waited over over 30 minutes in line to check in. The hotel only had one person working the counter.
5,8 Okay
Pros: Location, walking distance to Time Square.
Cons: Run down and tight room.
1,0 Poor
Pros: Price but it was not worth it. It was the worst hotel experience I have ever had in NY.
Cons: I could not get more than lukewarm water in my bathroom. The bathroom sink was not easy to use. The shower would not drain properly. The thermostat did not work. Intermittent WiFi! Overpriced grab and go packaged food is not a restaurant.
A stay at Paramount Times Square places you in the heart of New York, steps from Times Square and Richard Rodgers Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
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Overall 7,0 Good
Based on 15 342 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,8
Pros: Communal areas attractive. Central location
Poor
1,0
Pros: We had holes in our walls and the staff was less than friendly the room seemed dirty, for the price we paid it was NOT worth it! Do not stay in this hotel!!!
Good
6,7
Pros: The lobby
Excellent
8,0
Pros: The decor. the concierge was very helpful.
Excellent
9,6
Pros: The location of the hotel is perfect for anyone wanting to explore New York
Good
7,0
Pros: Amazing location
Good
6,0
Pros: Location and service.
Poor
1,0
Okay
5,0
Pros: Location
Mediocre
3,0
Pros: Location, the cleaning staff does the best they can given the circumstances.
Excellent
9,0
Pros: The location and price is good.
Good
7,0
Pros: ok
Details
Reviews
Overall 7,0 Good
Based on 15 342 reviews
Location
9,7
Bar
6,1
Service
5,9
WiFi
5,9
Vibe
5,8
Food
5,5
Breakfast
4,7
Value
4,0
Cleanliness
3,8
Comfort
3,7
Room
3,6
Wellness
3,2
Pool
0,6
Location
9,7
Service
5,9
Vibe
5,6
Bar
5,5
WiFi
5,5
Breakfast
5,1
Food
4,5
Value
3,7
Cleanliness
3,4
Comfort
3,4
Room
3,2
Wellness
3,1
Pool
0,5
Location
9,7
Bar
6,0
Food
5,3
Vibe
4,9
Service
4,9
WiFi
4,9
Breakfast
4,6
Cleanliness
3,9
Comfort
3,7
Value
3,5
Room
3,3
Wellness
3,2
Location
9,9
Food
5,3
Service
5,1
Vibe
5,0
Breakfast
4,5
Value
4,3
WiFi
3,8
Room
3,6
Cleanliness
3,4
Comfort
3,3
Location
9,7
Service
5,8
Bar
5,7
Vibe
5,4
Food
5,0
Breakfast
4,9
Comfort
3,8
Value
3,6
WiFi
3,5
Cleanliness
3,2
Room
3,1
8,8 Excellent
Pros: Communal areas attractive. Central location
Cons: Conferences every day made bar area uncomfortable not big enough. Bathroom shabby and water cold
1,0 Poor
Pros: We had holes in our walls and the staff was less than friendly the room seemed dirty, for the price we paid it was NOT worth it! Do not stay in this hotel!!!
Cons:
6,7 Good
Pros: The lobby
Cons: The worst room and heating system
8,0 Excellent
Pros: The decor. the concierge was very helpful.
Cons: Toilet didn't work properly, response was slow, but manager got it fixed day I left. She was helpful.
9,6 Excellent
Pros: The location of the hotel is perfect for anyone wanting to explore New York
Cons: The rooms could benefit from a fridge with complimentary drinks in but other than that its amazing
7,0 Good
Pros: Amazing location
Cons: Staff promised a crib for our baby, but then "ran out of cribs." Eventually manager made good through discount, but only after having to spend a night with the baby in the bed.
6,0 Good
Pros: Location and service.
Cons: This was billed as a four-star hotel...I thought that was a reach. The bathroom in the room was no better than three-star (and I'm being generous at that). The resort fee made the economics far worse than what was presented at time of booking.
1,0 Poor
Pros:
Cons: Very noisy room . Heater made all kinds of noises couldn't sleep first night had to change rooms.
5,0 Okay
Pros: Location
Cons: It took so long to check in or find someone to leave luggage.
3,0 Mediocre
Pros: Location, the cleaning staff does the best they can given the circumstances.
Cons: The room was unbearably hot, the decor very dated, the maintenance of the windows, the window AC unit and the cleanliness of the outside of the windows was simply unacceptable.
9,0 Excellent
Pros: The location and price is good.
Cons: Heating was difficult to adjust. I don't like the $35 facility fee as I didn't use any of the facilities.
7,0 Good
Pros: ok
Cons: there were no coffee maker in room
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
With a stay at OYO Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 7,0 Good
Based on 3 616 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
3,0
Pros: near Square time
Poor
1,0
Pros: Location
Okay
4,0
Pros: The staff was friendly and helpful. The bed was comfortable enough.
Good
6,0
Pros: Location was excellent however rooms are extremely small.
Excellent
8,0
Pros: The location was beyond our expectations and the staff were wonderfully attentive and friendly!!! The concierge was very helpful with transportation routes and getting to the airport. When I was having trouble getting boarding passes ,the staff were there to help me as soon as I asked.
Mediocre
3,0
Pros: location
Okay
4,0
Poor
1,0
Pros: The staff and the location was the only good thing, there was only one good hotel employee. He did the best service and helped us with every thing that was possible.
Excellent
8,0
Pros: The staff was awsome (i.e., Fatima, Erica & Jennifer). Went above and beyond especially when I was double booked and they took an extra $690.00 from me, but they helped me retrieve my money quickly. Also, the location was perfect.
Good
7,0
Pros: The location
Good
6,0
Pros: Convenient location. Clean & fresh. Courteous staff. Comfortable bed. Simple furnishings so there was room to move. HVAC worked & was quiet, though noisy construction across street went through Sat night into Sunday!!
Poor
1,0
Pros: The staff was nice
Details
Reviews
Overall 7,0 Good
Based on 3 616 reviews
Location
9,4
Service
7,7
Food
5,7
Cleanliness
5,1
WiFi
4,8
Breakfast
4,4
Room
3,8
Amenities
2,9
Comfort
2,6
Wellness
2,1
Bar
2,0
Location
9,3
Service
8,0
Food
5,9
Vibe
5,2
Breakfast
4,5
Cleanliness
4,5
Room
3,6
WiFi
3,0
Comfort
2,7
Amenities
2,2
Location
9,4
Service
7,1
Food
6,0
Vibe
5,5
Breakfast
4,7
Cleanliness
4,7
Room
3,6
WiFi
2,8
Comfort
2,5
Amenities
2,1
Location
9,6
Service
7,9
Value
7,1
Vibe
5,6
Cleanliness
5,4
Room
3,7
Comfort
3,0
Amenities
3,0
Service
7,5
Room
3,1
Amenities
2,5
Comfort
2,4
3,0 Mediocre
Pros: near Square time
Cons: extra charge hidden of 35$ for a service that is not offer they said for WIFI but I told them it suppose to be free ,they said yes but you have to pay for its maintenance
1,0 Poor
Pros: Location
Cons: Everything! This is by far the worst hotel we have ever stayed in.The room was horrible There were stains and holes on the floor Room is 105 sq ft., no dresser or closet, so ironing board and iron were just hanging on the wall PICTURES R DECEIVING!
4,0 Okay
Pros: The staff was friendly and helpful. The bed was comfortable enough.
Cons: The room is in dire need of a revamp. Bathroom smelled musty/mildew. There were holes in the floor under the rug. Rug very worn. Very noisy room. Needs soundproofing. The elevator was very small, hot and not functioning well. The computers were down.
6,0 Good
Pros: Location was excellent however rooms are extremely small.
Cons: The magnetic card reader was defective in our room. Everytime we wanted to enter, we had to go back to the lobby to switch cards. Very annoying and time consuming. Mattress was lumpy and uncomfortable.
8,0 Excellent
Pros: The location was beyond our expectations and the staff were wonderfully attentive and friendly!!! The concierge was very helpful with transportation routes and getting to the airport. When I was having trouble getting boarding passes ,the staff were there to help me as soon as I asked.
Cons: Would have liked coffee in the lobby if not in the room. We were a little disappointed as there was not the advertised restaurant but I think that was due to new ownership. However, dunkin donuts was just across the street.
3,0 Mediocre
Pros: location
Cons: Size of room. Elevators.Fixtures in bathroom. Outside noise,Not their fault.Windows needed more to darken room.Remote to tv, Wasn't for the tv.Pillow in the lobby waiting room was filthy.
4,0 Okay
Pros:
Cons: Room wasn't cleaned thoroughly. There were two clumps of red hair in the shower. It was disgusting.
1,0 Poor
Pros: The staff and the location was the only good thing, there was only one good hotel employee. He did the best service and helped us with every thing that was possible.
Cons: Hotel is horrible by the way it's not a 4 star it is a 0 star hotel. It has very, less space. We got one of the big rooms, and my kids had to sleep on the floor, this is very disappointing. The Hotel Carpet and bathroom were really dirty
8,0 Excellent
Pros: The staff was awsome (i.e., Fatima, Erica & Jennifer). Went above and beyond especially when I was double booked and they took an extra $690.00 from me, but they helped me retrieve my money quickly. Also, the location was perfect.
Cons: They didn't clean my room one day.
7,0 Good
Pros: The location
Cons: The bed was like a king size cot and needs to be replaced. I sunk in the bed. The room appeared clean, but the carpet was dirty. The sink faucet was broken.
6,0 Good
Pros: Convenient location. Clean & fresh. Courteous staff. Comfortable bed. Simple furnishings so there was room to move. HVAC worked & was quiet, though noisy construction across street went through Sat night into Sunday!!
Cons: Poor room lighting. None in closet & was painted black. Had to use cell phone flashlight to see in the closet. Elevators were very slow, but fourth floor was walkable by stairs. Unusual door buttons & no directions. Pricey breakfast. Construction noise.
1,0 Poor
Pros: The staff was nice
Cons: The room was tiny with barely enough space to walk around the bed. It looked like it had not been thoroughly cleaned, the lights were not working, there were things in the shower. I am frustrated that this hotel is rated at 4 stars because it is not...
With a stay at OYO Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 5,7 Okay
Based on 55 863 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
3,0
Pros: Location just accross from train station, walking distance to empire building and Times Square
Good
6,0
Pros: I liked the location of the hotel and size of our room, but the cleanliness could have been more up to par, as well as the updates in the hotel.
Mediocre
2,0
Excellent
8,3
Pros: Excellent location for station and sights.
Okay
4,8
Pros: They did switch my room when the first was disgusting. The manager at the desk was very nice.
Just pay the extra money and take a renovated room. The renovated room was a typical nyc hotel where I felt safe and comfortable.
Excellent
10,0
Pros: The whole experience.
Excellent
9,0
Pros: Nice hotel , friendly staff, perfect location especially if travelling to/from jfk. The room has everything you need, adequate breakfast
Good
6,3
Pros: Excelent location
Okay
4,8
Pros: The location
Good
6,0
Pros: Only the place of the hotel was amazing
Mediocre
3,7
Pros: The location is the only thing that can be rescued from this hotel. Crossing the street is the Pennsylvania station and there are several subway stations within a couple of blocks.
Okay
4,0
Pros: Location
Details
Reviews
Overall 5,7 Okay
Based on 55 863 reviews
Location
9,5
WiFi
6,4
Breakfast
4,0
Service
3,5
Room
3,1
Vibe
2,3
Cleanliness
1,7
Beach
1,7
Location
9,5
WiFi
5,4
Breakfast
4,4
Service
4,3
Room
3,2
Vibe
2,7
Cleanliness
1,6
Location
9,5
WiFi
4,7
Service
4,2
Breakfast
3,9
Room
3,8
Vibe
2,5
Cleanliness
2,2
Location
9,3
WiFi
5,0
Service
4,4
Room
3,7
Breakfast
3,2
Vibe
2,6
Cleanliness
2,3
Location
9,5
Value
5,5
WiFi
4,5
Food
3,7
Service
3,5
Breakfast
3,2
Vibe
2,9
Room
2,8
Cleanliness
1,6
3,0 Mediocre
Pros: Location just accross from train station, walking distance to empire building and Times Square
Cons: Rooms are very neglected and I had a door between me and my neighbors, whom was very loud talking as it sounded like they were standing in my room talking, throughout the night. I could not sleep. Room did not look like photos posted.
6,0 Good
Pros: I liked the location of the hotel and size of our room, but the cleanliness could have been more up to par, as well as the updates in the hotel.
Cons: The mediocre breakfast and the fact that there WAS NO AC!
2,0 Mediocre
Pros:
Cons: You should take this hotel off of your site — it is a disgrace.
8,3 Excellent
Pros: Excellent location for station and sights.
Cons: No tea and coffee making facilities in room.
4,8 Okay
Pros: They did switch my room when the first was disgusting. The manager at the desk was very nice.
Just pay the extra money and take a renovated room. The renovated room was a typical nyc hotel where I felt safe and comfortable.
Cons: I originally did not choose to stay in a renovated room,thinking that it was only for a night and I’d really only be sleeping in the room. But the “classic” room I was given was beyond disgusting and unsanitary- stained sheets, old carpet, the window was left open and held up by the drain stopper from the bathroom sink. There was no shower curtain and when I asked the attendant in the hall for one she handed it to me and had me put it up. Debris and mold could be seen in the a/c vent. There were unknown marks on the carpet.
The valet insisted on a tip before taking my car. The bell captain was rude.
10,0 Excellent
Pros: The whole experience.
Cons:
9,0 Excellent
Pros: Nice hotel , friendly staff, perfect location especially if travelling to/from jfk. The room has everything you need, adequate breakfast
Cons:
6,3 Good
Pros: Excelent location
Cons: The check in hours are not respected by the staff, we notify our expected hour of arrival, and once we got there, we waited 70 minutes
4,8 Okay
Pros: The location
Cons: The hotel was very dated. Paint peeling off.
6,0 Good
Pros: Only the place of the hotel was amazing
Cons: The breakfast and service need more improvenent
3,7 Mediocre
Pros: The location is the only thing that can be rescued from this hotel. Crossing the street is the Pennsylvania station and there are several subway stations within a couple of blocks.
Cons: Cleaning. the carpet showed that it was several years old without being washed. In the shower, the bathroom tiles were dirty with mold, you could tell he had a long time without being thoroughly washed. On the false right, there was a hole covered with a rag or something that looked like a sock. The beds creaked a lot. I cannot understand a hotel with such demand has rooms that not a one-star hotel has.
4,0 Okay
Pros: Location
Cons: Cleanliness, staff, getting car out of valet and they lost the ticket twice, long line for checkin, breakfast was less than continental, room had mold and rust everywhere, wallpaper peeling off walls, carpet had tons of stains, smelled like smoke in the non smoking room...etc...
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
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