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Book Hertz car hire

Driver's age: 25-65

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Hertz customer reviews

6,2
Okay10 000 verified ratings
Traveller rating:
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J
8,0 Very Good
Better email communication/explanation about the $200 charge or hold put on my card at the time I picked it up. I am assuming it was a hold, but I don't know as nothing was explained.
C
2,0 Poor
Hidden fees
A
2,0 Poor
they sent my reservation to the wrong Hertz
D
2,0 Poor
there were no cars available., 2 clerks spent their time with one customer on questions one could have handled. we were ignored, and we were the only other ones in there. After 20 minutes one said "be with you in a minute" - we were all within 3 feet of each other. finally one asked what we wanted, we said we had a 10:30 reservation, then they said there were no cars. we again explained we had a reservation for a 10:30a pick up. They said people were extending their times and they'd put us on a waiting list but would probably be 4;30 at the earliest. There were cars in the lot. they said they weren't available. They did not offer to help us find anything anywhere else. Had a "too bad - nothing we can do" attitude. kept looking at their phones and computers. Then at 11:30 left, with us still inside on our own trying to find another car rental place with availability, they left. They shad our contact info and should have let us know in advance there would be no cars available. We had taken public transportation to get there as neither of us had a car. We ended up renting from Enterprise. I will never use Hertz again and am skeptical about using Kayak again for car rentals. You should have a policy that the rental companies you offer are required to notify customers if there will be a delay in obtaining their rental vehicle. We wasted over 2 hours trying to rent a car and missed our appointment for which we needed the car. Very poor experience.
A
4,0 Mediocre
My original request specifically asked for 7, due to needing room for 4 adults. 2 baby seats and of course luggage for 6 people. The car I was given was “same” class. Not sure how things are “classed” grouped together. , but we had already had an interesting conversation on the coverage on the car. I was treated like “you should read”. Let me tell you. After spending an incredible amount on insurance and given to see that you can’t fit with your family and luggage, it’s falling out the back. Had it stacked where we couldn’t see out the back window. Finally put two bags in with passengers. Since we did everything on the internet, which your website kept asking for the car rental fee, like starting from scratch. I thought I could resolve it at the desk, but agent really couldn’t understand that I was puzzled on another window that popped up as I was attempting to complete. If I was going to buy insurance, if I understood your website, since I was told to “read” your website and that’s all that mattered. Running out of space. I would never rent again. I called an UBER. That sent a car large enough . UBER has my vote.
A
2,0 Poor
I’m going as low as possible for the customer service the lack of knowledge constantly being told one thing but it’s something else. I scheduled a pick up for 10:30 I’m there early they couldn’t get me in the car I wanted to- they wouldn’t let me just pay Expedia another $100 to upgrade to what the site said the cost were. Was told to just cancel it and re book WELL I LISTENED TO THEMAND BECAUSE THEY DIDNT GET ME I. A CAR BEFOTE THE 10:30 time entered to pick up they DIDNT REFIND ME AND CHARGED ME FOR THE 2nd and this was for a month rental on top of renting from them the last 2.5 months straight- THATS HOW THEY TREAT YOU GOOD LUCK
A
2,0 Poor
They did not have a car for us and were extremely unhelpful. Will not use them again.
T
4,0 Mediocre
The branch in Yonkers did not function well at all. 5 people there and we were 4 people line and it took them 40 minutes to help me. then I got electric car I did not order and ask for and they wanted $15 per day more for gas car which I was upset about. I was forced to take the electric one and asked how it works. they just said we don't know gave me an app name that was not very good and told me where to charge. they didn't say there are 3 different charging levels and I got stuck not using the car for a whole day while it was charging. so annoying ! Then they did not explain the toll system although I asked (I'm from LA) and the EZ pass and I had to guess and I hope I didn't get over charged cause they never told me how to display it on dashboard. they were not nice there and they were very short with me. when I returned the car at JFK I went to complain and Miles at the branch there helped me. he was So nice and So professional and also made it right in terms of the bill for me so that was really nice. be aware if you need to rent the car at Yonkers Hertz branch ! If you can go to Miles at the JFK branch, a real angel who corrected my whole experience with Hertz.
S
4,0 Mediocre
The price of my online reservation was significantly different from the price I actually paid. Hertz also changed the pick up location of the vehicle and when I asked them to change it back to the original booking location, I was charged an extra fee. I will not be renting from Hertz in the future.
A
2,0 Poor
They have altered the terms of the agreement. Now, only a physical credit card is accepted. They've also changed the price for the insurance, and blocked $3,000 from our account. Additionally, the person in charge seems to be avoiding us.

Hertz car hire prices in South Africa

These are the best prices for 14-21 Sep.
Volkswagen Polo car
Volkswagen Polo
or similar Small
2
2
4-5
R460/day
View Deal
Class Compact Crossover car
Class Compact Crossover
or similar Small
4
2
2/4
R405/day
View Deal
Toyota Corolla Cross car
Toyota Corolla Cross
or similar Medium
5
3
2/4
R690/day
View Deal
BMW 3 Series car
BMW 3 Series
or similar Large
5
2
4-5
R950/day
View Deal
Toyota Rumion car
Toyota Rumion
or similar Van
5
3
4-5
R510/day
View Deal
Suzuki Swift car
Suzuki Swift
or similar Small
2
2
4-5
R498/day
View Deal
Volkswagen Multivan car
Volkswagen Multivan
or similar Van
5
5
4-5
R939/day
View Deal
Toyota Hilux car
Toyota Hilux
or similar Pickup truck
5
2
2/4
R937/day
View Deal
Toyota Fortuner car
Toyota Fortuner
or similar 4x4
5
3
4-5
R850/day
View Deal

Where can I find Hertz car hire?

Address

O.r. Tambo Airport

Hours

Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00

Phone

+27 11 390 9700

Address

Shop 4, 1st Floor

Hours

Monday07:00 - 17:30
Tuesday07:00 - 17:30
Wednesday07:00 - 17:30
Thursday07:00 - 17:30
Friday07:00 - 17:30
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Address

Hilton Hotel

Hours

Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Phone

+27 117 838 943

Address

R512 Broeder Stroom

Hours

Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday07:00 - 20:00
Sunday07:00 - 22:00

Phone

+27 10 005 4101

Address

Cnr Anson & Valencia Roads

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+27 219 354 800

Address

Cnr Rivonia & West

Hours

Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Phone

+27 11 783 8943

Address

1 Georgian Crescent

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Address

33 Shearwater Road

Hours

Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 12:00

Phone

+27 11 288 2700

Address

Williams Hunt Midrand

Hours

Phone

+27 112 543 000

Address

17 Patrick Road, Jet Park

Hours

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00

Phone

+27 11 397 9288
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Cape Town
Small
R47/day
R42/day

Top tips for hiring a car from Hertz

  • 25% of our users found car hire from Hertz for R45 or less
  • Book your car hire from Hertz at least 7 weeks before your trip in order to get a below-average price.
  • Small car hire from Hertz is around 62% cheaper than other car types, on average.

FAQs about hiring a car from Hertz

  • How much does it cost to hire a car from Hertz?

    On average a car hire from Hertz costs R1 121 per day.

  • What is the most popular car hire from Hertz?

    Mini (Ford Ka or similar) is the most frequently booked car hire type from Hertz.

  • How many car hire locations does Hertz have?

    Hertz has 7 386 car hire locations worldwide. Take a look at our Hertz car hire location map to find the best car near you.

  • Which countries does Hertz have car hire locations in?

    Albania, Algeria, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bolivia, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Cambodia, Cameroon, Canada, Cape Verde, Caribbean Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Laos, Latvia, Lebanon, Lithuania, Luxembourg, Macau, Madagascar, Malaysia, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Namibia, Netherlands, New Caledonia, New Zealand, Nicaragua, Nigeria, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Réunion, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Samoa, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Taiwan, Tanzania, Thailand, The Bahamas, Togo, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Türkiye (Turkey), U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Western Sahara, Yemen and Zimbabwe

  • How much does it cost to hire a car from Hertz for a week?

    On average a car hire from Hertz costs R7 846 per week (R1 121 per day).

  • How much does it cost to hire a car from Hertz long term for a month?

    On average a car hire from Hertz costs R33 628 per month (R1 121 per day).

Everything you need to know for your Hertz car hire