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National customer reviews
8,1
Very Good1 375 verified ratings
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Date
A
10,0 Wonderful
Anita, Sept 2026
Fastest rental car pick-up ever - and very friendly and helpful.
A
10,0 Wonderful
Anonymous, Sept 2026
Ease of reservation, pickup, and drop off. Great service throughout.
H
10,0 Wonderful
Heather, Sept 2026
The fellow who I rented from was very helpful and professional. Probably the best car rental experience I’ve had.
A
8,0 Very Good
Anonymous, Sept 2026
My experience with the staff and customer service was great. The vehicle was a bit dirty although I know they rushed the cleaning to get it to me since I was picking it up at 11pm and the other truck they had for me the keys were missing. The truck itself was pretty basic. Considering the price it was rented for I assumed it would be a higher trim level. Most other rentals I’ve gotten from national or other rental providers tend to be higher trim but over all it got the job done and the ease of pick up and drop off was excellent. I never got a follow up email as to the close out or credit though as the vehicle was returned 2 days early.
J
10,0 Wonderful
Jared, Aug 2026
Great customer service. We had several delays, and I was always able to talk to a person to make us feel confident that everything was still in place and ready for our family. We had a nearly brand new vehicle. Our contract was a long contract so it had to be split up. The second contract changed the price to be more than we had booked it for, but after contacting National and explaining, after minimal emails they corrected the price to match what we booked it for. It was a great experience!
M
6,0 Okay
Mark, Aug 2026
Wanted ford focus but got citreon c3. Had a square steering wheel that I didn’t like and the speed warning on it was rubbish so beeping a lot. It would be saying speed limit is 50 when it was motorway and 70. When I got home the street before mine is 30, the car said 60. Rubbish
A
10,0 Wonderful
Anonymous, Aug 2026
Great service and great price!
A
8,0 Very Good
Anonymous, Aug 2026
Excellent
S
10,0 Wonderful
sandi, Aug 2026
Customer service terrific-great car!!
A
10,0 Wonderful
Anonymous, Jul 2026
Peyton at the manistee location was very professional and helpful
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