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Economy Rent a Car customer reviews

MediocreBased on 3 162 verified guest reviews
4,8Value for money

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2,0 Poor
Cons:Hiden prices, bottom of the line cars, HORRIBLE customer service and slow for everything(2 1/2 hrs to get a car)
6,8 Okay
Pros:Easy return
Cons:I was charged an extra $10 a day because I used my debit card instead of a credit card. The price I was quoted and my final price was about twice as much.
3,6 Poor
Pros:Very low cost. Car was pretty new even though it was a bottom of the line model.
Cons:Try to get you to sign up for many unnecessary additional costs. For example, they told me that it is against the law to not have insurance and then start to show you insurance prices. I had to bring up that I could use my own insurance, and the response I got was "well then we'll have to take a $1000 deposit on your credit card instead of (whatever it was)." I saw a couple of people have to pay for insurance because of this while I was in line, luckily I did not. They also insisted that it is almost impossible to get anywhere in the area without hitting a toll so I should buy their toll service. This is an absolute lie, especially since I told him I was going to Disney. It is SO easy to avoid tolls when staying in the Disney area... the only time you even have to be careful is when going to and from the airport... Honestly, I will probably rent from them again because they are so incredibly cheap. I got an intermediate car for $96 for 9 days. But be careful if you do decide to rent from them, because you'll have to be ready to jump through all of their hoops in order to actually get it for the low price. For me, it's worth it. Looking at other reviews, it looks like others haven't been able to beat their system.
6,4 Okay
Pros:Upon return they had more Vans going to and from the airport so we did not have to wait to be taken to the airport
Cons:We came in on a Friday early afternoon and once we called waited 45 minutes to be picked up. Then once at the rental place told if we didn't have our proof of insurance with us we had to buy there insurance.
2,0 Poor
Cons:The amount that you are quoted for a rental car bears no resemblance to what Economy car rental charges you. Don't be fooled by the low price on Kayak. You are likely to pay two or three times that much. In my case they required me to pay an additional $29 per day for insurance even though I had a letter from Chase card services (Visa) verifying insurance coverage for me anywhere in Mexico. Not only were the charges exorbitant, the car was not what I expected at all. There were at least 50 scrapes and scratches on the outside, and the interior upholstery was stained. I paid for an "intermediate" car, but got a vehicle (Chevy Aveo) most other companies would have classified lower. It had no power windows or door locks, and the fuel tank was empty at pick up (I was instructed to return it with an empty tank)
2,0 Poor
Pros:The shuttle driver from the airport to Economy was the only pleasant experience here
Cons:They have a grey area policy hat requires you to put a Depsoit on double your own personal insurance deductible. I called corporate and they said only $500 based on my insurance when I got their I had no choice but to purchase their policy for $15 a day to only have to leave $150 deposit. Tried tell them who I spoke to at corporate they said it doesn't matter if I wanted to take the car I had choose one of the two options. They didn't have any full size cars like I reserved, so they gave me a mini-van, super dirty with no gas and the front windshield was stained from old water spots and I couldn't see anything. After 2 hours waiting to do paper work and get the car I didn't have time to argue with them!! I just grabbed my stuff and left. Ended paying more than if I would have just gone with enterprise and wouldn't have had any issues!!
2,0 Poor
2,0 Poor
Cons:I never find it
2,0 Poor
Cons:They picked us up late as KAYAK had put in our flight time late (instead of 10:40 am, it was 11:40 AM) so we missed our flight and had to spend $300.00 to buy a ticket with another airline.This is when we had provided the name of the airline and the flight number. They should make cross checks before entering the times into the system KYAK should pay us the extra ticket cost incurred by us for the departing flight.. Thanks - Sinhas
3,6 Poor
Pros:I honestly didn't like anything about them. Not the company or the car that was provided.
Cons:-Very crowded and unorganized. -Some of the staff was very rude. -Horrible smell inside the building. -Unprofessional -They didn't have the vehicles ready. They had long lines of people waiting for a vehicle. They were trying to wash and clean vehicle while we were waiting. -The vehicle was so badly dinged up. There were scratches and dents all around the car. The front and back bumper was slightly hanging. It was horrible. The keyless remote didn't work several times while we were vacationing. This was a huge inconvenience.

Economy Rent a Car car hire prices in South Africa

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Passenger van
Pick-up truck
Mini car in South Africa
Economy car in South Africa
Compact car in South Africa
Intermediate car in South Africa
Standard car in South Africa
Full-size car in South Africa
Luxury car in South Africa
People carrier car in South Africa
Passenger van car in South Africa
SUV car in South Africa
Commercial car in South Africa
Pick-up truck car in South Africa

Where can I find Economy Rent a Car car hire?


Unit 6 , Airport Business Park



+27 213 862 411

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Top tips for hiring a car from Economy Rent a Car

  • 25% of our users found car hire from Economy Rent a Car for R47 or less
  • Book your car hire from Economy Rent a Car at least 5 weeks before your trip in order to get a below-average price.
  • Supplier choice car hire from Economy Rent a Car is around 65% cheaper than other car types, on average.

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