Book AMPM Car And Truck Rentals car hire

Same drop-off
Fri 2/6
Noon
Fri 9/6
Noon
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AMPM Car And Truck Rentals customer reviews

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Date
A
7,2 Good
Pros:The car itself was fine. Service was good.
Cons:Car should have been cleaner upon pick up.
A
4,4 Mediocre
Cons:Took me over 40 minutes to get a car. First car I got had broken trunk lock. Instead of replacing this car, stuff starts to guide me how should I close this trunk. Overall, if you want cheap car, this is the place to go. If you want normal service, I wouldn't recommend this place.
A
2,0 Poor
Pros:you get what you pay for!
A
2,0 Poor
Pros:Nada
Cons:They don't accept debit cards... And nobody told me when I booked.
A
6,0 Okay
Pros:Agents were nice and friendly. Price was good.
Cons:Car was damaged and dirty. They don't ship left items even if you pay for shipping.
A
7,6 Good
Pros:AMPM texted us instructions for getting to our pick-up point. I might have preferred this via e-mail, but it was still helpful to get. Rosa who processed our info upon arriving was very nice, as was the gentleman who she left instructions for that took us straight to our terminal on our way back in the very car we had rented. That simplified and sped up getting to our flight. Finally, the car itself was in good shape and a good ride that fit the bill. I would rent from them again.
Cons:The text message of instructions said to get off at the first stop which would be Lot C. But the driver of our shuttle said our first stop was the Cell Phone Wait Lot and that the 2nd stop would be Lot C, and was adamant they were different stops. Thankfully, I chose to ignore him, I stepped off the shuttle and recognized that the two were very close - virtually the same location - so we went with the former and our driver was there waiting for us, but this was confusing. Not AMPM's fault, but knowing the unreliability of shuttle drivers, maybe the text message of instructions could have been clearer, or included an image of a map. Speaking of the shuttle, we waited a good 15-20 minutes at the airport before the shuttle to our pick-up point arrived. One that was supposed to go to our destination did not stop at our waiting point. Another shuttle driver said that they were contracted by a different service, and that this skipping of the stop was not atypical. This led to us getting our car later than we'd have desired, and getting stuck in traffic. So again, not strictly AMPM's fault, but a hiccup that I'm guessing another company with its own shuttle (or that had a better run partnership w/the shuttle company) might have avoided. Finally, the Fiat car we ended up selecting had less-than-impressive acceleration, which would have been helpful in LA. Not AMPM's fault by any means - we could have chosen an Altima that was also present. But it might have been mentioned as we chose the pick-up.
A
4,4 Mediocre
Cons:The service is misleading since you have to take the airport shuttle to a car rental lot. Won't get picked up until you are at the lot, so be prepared to wait. Drive to airport is extra and goes up in price with the traffic. Got what I paid for as the cheapest option. Now I know why.
A
2,8 Poor
Pros:The people that work there are friendly.
Cons:The cost quoted on Kayak does not include the insurance, which is significant. The facility isn't with the other car rental agencies and doesn't have a regular shuttle. They text you instructions on how to get there, but my text didn't get to me until the day after my pick up, so it wasn't helpful. Everyone I dealt with was nice, but they are not careful or professional. The price quoted on Kayak was a few dollars less per day, but I think after insurance it averaged out. Even if it was cheaper, going back I'd rather pay the extra $4/day and deal with a more polished company.
A
3,6 Poor
Pros:The representatives were very nice. I received a prompt call from a very nice person after my complaint about my experience. I was refunded the extra $10.00 I had been charged to get me to the airport in time to catch my flight.
Cons:Hidden charge - about $4.50 more than quoted by KAYAK. I had to pay $4+ for the inconvenience of waiting longer (they only run every 15 min) for a shuttle; than having to wait 15 mins for another pick up to take me to the car rental. The car was old and smelled. The carpeting was coming away from the floor.
A
10,0 Wonderful
Pros:Really great rate, received a much better car than expected.

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Where can I find AMPM Car And Truck Rentals car hire?

Address

8620 Airport Blvd.

Hours

Phone

+1 310 216 0000

Address

3638 Overland Ave.

Hours

Phone

+1 310 815 1715
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