Book Ace car hire
Same drop-off
Driver's age: 25-65
Ace customer reviews
5,8
2 944 verified ratings
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Staff was super friendly. Wish the website had info about after hours drop off.
Very helpful and a great experience
Good experience. The location is definitely in a "downtown" location near the Brooklyn Bridge, which made getting to the location and returning the car a challenge, but they company was easy to work with. I was upgraded, which was a nice surprise and perk. I recommend them!
The counter agent at Ace Rent a Car misled me into paying for unnecessary insurance. I had already purchased full collision protection through KAYAK for $80 total. Upon pickup, the agent aggressively insisted that my policy was invalid and instructed me to cancel it, promising a full refund, while forcing me to take their in-house coverage at $50/day ($200 total). I was coerced into paying $200 under false pretenses. I demand a full refund for this forced upsell.
No sooner than we drove off the lot we had to turn back around because we saw the light on the dashboard showing that one of the tires was nearly flat. We turned back around and when I went back in and told them that one of the tires was flat, there was no apology, no “I’m so sorry for the inconvenience”. The employee said nothing, she just went outside and got another car for us.
Scam agency charges almost double the reservation price listed on kayak
Long wait times at counter, not enough employees, and arcane process. Needing to show a full declarations page as proof of insurance, is crazy obsessive, and intentionally difficult.
The 5am opening time was a little if-fy for a 7am flight but everyone arrived on time. The pickup procedure was lengthy and they could have had additional setups that the renters could have used while waiting in line for a faster pickup.
Everyone was super kind, it was such an easy experience, definitely will book again.
0 Stars never got a car, charged me money that won’t refund. Showed up early and they said they had no cars and wouldn’t have any time soon. I had to last second book through another company 10x the cost as last minute on a event weekend
Ace car hire prices in South Africa
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Where can I find Ace car hire?
Address
39 The StrandHours
Phone
64-9-303-3112Address
5 Manu Tapu DrHours
Phone
64-9-256-9944Good to know
Most popular city | Most popular car type | Average price | Good deal |
|---|---|---|---|
Dubai | Small | R103/day | R103/day |