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Book Ace car hire

Driver's age: 25-65
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Ace customer reviews

5,7
Fair3 366 verified ratings
Traveller rating:
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C
10,0 Wonderful
Staff was excellent and efficient.
M
2,0 Poor
Terrible experience. Would NEVER use them again. It took an hour in a very short line to get to even speak to someone at the desk. They were screwing around with us asking for auto insurance (which I don’t have and have never been asked for when renting a car, and my credit card covers rentals). They said my credit card coverage wasn’t enough. I’ve rented cars plenty of times and have never been forced into buying MORE auto insurance coverage. When my partner asked to switch the reservation into her name because she did have auto insurance, they told us that we could not do that. They also said we could not make a new reservation with them at the desk which was completely false as they advertised available cars to anyone who wanted to walk up and make a reservation. They took their sweet time despite being told we had a rush to the hospital for a family emergency. Completely lacking empathy and any sort of morals. I would never rent from them again. It was an absolute nightmare and full on scam.
B
4,0 Mediocre
Price was great, service another matter. Not enough people at the desk and wait were long. Got held up when they asked for certificate of insurance and I was never asked for this before. They also overcharged me for Tolls and when I brough the car back they didn't care that I had no radio/media all week as the volume was broken and the car needed oil and warning light came on.
A
10,0 Wonderful
Cheaper
A
10,0 Wonderful
woman at counter, when i arrived, was extremely kind and helpful. she set me up with the proper expectation and they pulled through with what they promised. i was given a new car that fulfilled all that i expected. i also received my deposit back in a timely fashion. i will be referring Ace to friends that go to vegas transportation was provided from airport and back i couldn't have asked any more than what i received.
A
8,0 Very Good
Good
A
10,0 Wonderful
Very good experience
A
2,0 Poor
They didn't give me a car and refused to give me a refund. Thieves.
A
8,0 Very Good
What could have been better is the shuttle. When I called they said it would be up to 10 minutes which is fine but 20 minutes later with an additional person calling for the shuttle again it still took 20 minutes out in the cold. I called a 2nd time and they said it could be up to another 10 minutes (making it a total of 30 minutes) . Luckily it showed up 2 minutes later. I live local so if I didnt leave my job early I would have never made the 1130 closing time with how the shuttle was. Staff was nice and friendly though.
A
2,0 Poor
Ace confirmed at kayak booking aap unlimited mileage and no border crossing fee. At pickup they offered 200kms a day and asked for border crossing fee. Guy at the reception was rude and unprofessional. It was a terrible experience and waste of time.

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Ace car hire prices in South Africa

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Where can I find Ace car hire?

Address

39 The Strand

Hours

Phone

64-9-303-3112

Address

5 Manu Tapu Dr

Hours

Phone

64-9-256-9944
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Good to know

Most popular city

Most popular car type

Average price

Good deal

Naples
Small
R104/day
R104/day

Top tips for hiring a car from Ace

  • 25% of our users found car hire from Ace for R104 or less
  • Book your car hire from Ace at least 10 weeks before your trip in order to get a below-average price.
  • Small car hire from Ace is around 89% cheaper than other car types, on average.

FAQs about hiring a car from Ace

  • How much does it cost to hire a car from Ace?

    On average a car hire from Ace costs R1 101 per day.

  • What is the most popular car hire from Ace?

    Economy (Peugeot 208 or similar) is the most frequently booked car hire type from Ace.

  • How many car hire locations does Ace have?

    Ace has 452 car hire locations worldwide. Take a look at our Ace car hire location map to find the best car near you.

  • Which countries does Ace have car hire locations in?

    Albania, Antigua And Barbuda, Argentina, Aruba, Australia, Barbados, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curaçao, Cyprus, Czech Republic, Dominica, Dominican Republic, Finland, France, Georgia, Germany, Greece, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Iceland, Indonesia, Israel, Italy, Jamaica, Jordan, Kenya, Kyrgyzstan, Latvia, Lebanon, Lithuania, Malta, Martinique, Mexico, Montenegro, Morocco, Mozambique, Netherlands, New Zealand, Nicaragua, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Réunion, Saint Lucia, Saint Martin, Serbia, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Tanzania, Trinidad and Tobago, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, United Arab Emirates, United Kingdom and United States

  • How much does it cost to hire a car from Ace for a week?

    On average a car hire from Ace costs R7 705 per week (R1 101 per day).

  • How much does it cost to hire a car from Ace long term for a month?

    On average a car hire from Ace costs R33 021 per month (R1 101 per day).

Everything you need to know for your Ace car hire