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Book Ace car hire

Driver's age: 25-65

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Ace customer reviews

5,7
Fair3 029 verified ratings
Traveller rating:
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B
2,0 Poor
Honest horrible experience. The pick up time was super bad with long wait times, also they car they gave me had dents and scratches all over it and they car was in horrible shape. I am never using ace again ..
A
10,0 Wonderful
Responsive, polite, and helpful with the process.
A
10,0 Wonderful
The ace representative behind the counter was amazing. It only took a few minutes. And he was very courteous and kind very professional and understanding we came in very late at night and he got us out right away thank you thank you thank you
H
4,0 Mediocre
Super frustrating. They limited mileage because of a Florida license and wouldn’t change the reservation to the spouse and they do not allow you to use your own toll pass. Even bought a new sunpass and when we called sunpass they said ace doesn’t allow it. So we had to either add an extra hour each way on our trip (with little kids) or pay $15/day penalty plus tolls. Only other option was to pay $13.99/day for unlimited tolls. Car was just okay. Kind of beat up. Won’t be doing a rental with them again.
S
2,0 Poor
We arrived in Toronto with our family of 6 on time. The shuttle to pick us up was a 5 seater SUV even though when you call they ask how many people are in your group so we had to break in two groups to do two trips. We get inside ACE car rentals to be told the are putting us in a 5 seater SUV! We reserved a 7 seater SUV for the 6 of us so clearly a 5 seater won't work. The worker sat there arguing with my husband saying my husband doesn't understand that they don't have 7 seaters available! We reserved a 7 seater well in advanced by the way. So they tried to get us to take two cars but only one of us drives and how does that make any sense to have double the tolls,parking and gas! Anyways the worker looked online and told us that enterprise has a 7 seater available. He did not call to confirm just got the shuttle (two SUVs ) to drop us off. We go in to enterprise with our 4 children all of our luggage to be told they do not have ANY vehicles available and now we are stranded in a city we are not familiar with and have no vehicle to get anywhere. This experience was absolutely terrible. We spent well over 2 hours after our 5 hour flight looking for a vehicle to rent. We still have not been reimbursed for the vehicle we never recieved on top of all of this.
R
2,0 Poor
I liked the personnel. I disliked total price with compulsory state insurance not being disclosed up front and clearly, similar to how competitors present their products. Had to take two shuttles in 116 degree heat.
A
2,0 Poor
The customer service can be 10x better.
A
4,0 Mediocre
The pick-up was quite chaotic and not so clear in the explanation, but eventually it worked out and we had a good time with the car.
A
2,0 Poor
She was meaning to me she give me samll car for discrimination
A
2,0 Poor
I did not like the fact that they didn’t honor the rate that I was given in my original reservation and they tried to obligate me to pay for liability insurance even though I provided evidence that my personal auto insurance covered liability. I will not rent from this company again.

Ace car hire prices in South Africa

Discover the best prices for you by selecting your travel dates on KAYAK.
Medium car
Medium
Luxury car
Luxury
Commercial car
Commercial
Pickup truck car
Pickup truck

Where can I find Ace car hire?

Address

39 The Strand

Hours

Phone

64-9-303-3112

Address

5 Manu Tapu Dr

Hours

Phone

64-9-256-9944

Good to know

Most popular city

Most popular car type

Average price

Good deal

San Juan
Small
R132/day
R132/day

Top tips for hiring a car from Ace

  • 25% of our users found car hire from Ace for R132 or less
  • Book your car hire from Ace at least 10 weeks before your trip in order to get a below-average price.
  • Luxury car hire from Ace is around 77% cheaper than other car types, on average.

FAQs about hiring a car from Ace

  • How much does it cost to hire a car from Ace?

    On average a car hire from Ace costs R1 126 per day.

  • What is the most popular car hire from Ace?

  • How many car hire locations does Ace have?

    Ace has 469 car hire locations worldwide. Take a look at our Ace car hire location map to find the best car near you.

  • Which countries does Ace have car hire locations in?

    Albania, Antigua And Barbuda, Argentina, Aruba, Australia, Barbados, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curaçao, Cyprus, Czech Republic, Dominica, Dominican Republic, Ecuador, Finland, France, Georgia, Germany, Greece, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Iceland, Indonesia, Israel, Italy, Jamaica, Jordan, Kenya, Kyrgyzstan, Latvia, Lebanon, Lithuania, Malta, Martinique, Mexico, Montenegro, Morocco, Mozambique, Netherlands, New Zealand, Nicaragua, Pakistan, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Réunion, Saint Lucia, Saint Martin, Serbia, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Tanzania, Trinidad and Tobago, Turks and Caicos Islands, Türkiye (Turkey), U.S. Virgin Islands, United Arab Emirates, United Kingdom and United States

  • How much does it cost to hire a car from Ace for a week?

    On average a car hire from Ace costs R7 879 per week (R1 126 per day).

  • How much does it cost to hire a car from Ace long term for a month?

    On average a car hire from Ace costs R33 767 per month (R1 126 per day).