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Book Europcar car hire

Driver's age: 25-65
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Europcar customer reviews

6,2
Okay4 176 verified ratings
Pros +
  • "Excellent staff, support and service." (in 101 reviews)
Cons -
  • Worst rental experience of my life. (in 28 reviews)
  • I would never rent a car from there again. (in 22 reviews)
  • The customer service lines should be in English if serving English speaking countries. (in 16 reviews)
Show reviews that mention
Traveller rating:
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J
2,0 Poor
I booked this company specifically because it was listed as “Terminal” pick up. I showed up at the counter, and they told me there would be a ~600AUD additional charge to pick up at the Terminal. Otherwise I had to get a shuttle bus to the off-Terminal site. I was travelling with my wife, large bike box, 3 suitcases and we booked the Terminal pick up so we didn’t have to worry about anything fitting or not fitting in the shuttle van. Had to waste at least 2 hours waiting for the shuttle and driving to the pick up for the pickup and return. The price we paid reflected Terminal pick up/drop off. Customer service lady clearly skipped customer service onboarding and had the attitude of “not my problem” even when I showed the Kayak confirmation email said Terminal. Because her system said a different location, of course she was right and the customer was wrong. Would not book again. I still don’t understand how in 2025 the car rental industry is still a mess and usually a terrible experience.
A
4,0 Mediocre
Gave me the car without a full tank, but charged for returning it with the same level.
P
8,0 Very Good
Long line for pick up. For some reason the process seemed overly complex.
A
2,0 Poor
When picking up the price of the rental skyrocketed to nearly 3 times what was booked. The car would not connect to the phone, they tried to add a Bluetooth dongle but that only worked for 3 blocks. Corded didn’t work. Navigated by holding the phone not great when driving on a new side of the road. Felt like a bait and switch. Would never rent from them again.
A
4,0 Mediocre
Customer communication needs to be more polite not straightforward not impolite. Gental man at the counter was great and helpful.
A
2,0 Poor
When booked it was showing car in terminal..but when reached have been adviced car was off the terminal..had to wait for 40mins for shuttle to pick me up…during rental…had flat tyre and they asked me to wait 1hr which was not acceptable
A
2,0 Poor
The pick up was too long and disorganized.
J
4,0 Mediocre
Shocking & pathetic sums it up. The car was described as suitable for 5 passengers, which it certainly was not, we were 4 European adults. There was no provision for an upgrade to a larger vehicle, which we would have done but there were none available! At KLIA Airport? Hard to believe. The cost was extremely expensive - it worked out to $460 AUD for 3 days! What a rip off! over $100 a day! for a proton buzz box of a car. Never again. It would have cost another $70 if I had dropped it back before opening time at Senai airport. No it was very disappointing from what I though was a reputable car hire company.
A
4,0 Mediocre
Europcar is actually Fox Rental. The agent at the check in counter was not able to explain why I had to answer certain questions (got example why was being asked to sing to confirm I have not taken an airport shuttle to get to their office). I've also asked for no insurance extras to be added. After dropping off the car I've realized they've added LDW and LRP optional insurance. I have a feeling I will never see these refunded, despite having asked for no extras at pick up. Just another zero transparency car rental company. The car was dirty on the inside, full of crumbs, a half empty bottle and napkins. The drop off process was quick however and someone assisted me right away. They location of the drop off is not too far from the escalator to the terminal shuttle.
A
2,0 Poor
35 min to get the contract. another 40 min to get the car.

How other car hire agencies scored

Europcar car hire prices in South Africa

Discover the best prices for you by selecting your travel dates on KAYAK.
Class Economy Car car
Class Economy Car
or similar Small
2
2
4-5
M
R329/day
View Deal
Volkswagen T-ROC car
Volkswagen T-ROC
or similar Small
4
2
2/4
M
R819/day
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Toyota Corolla Quest car
Toyota Corolla Quest
or similar Medium
5
3
4-5
M
R285/day
View Deal
Toyota Rumion car
Toyota Rumion
or similar Van
5
3
4-5
M
R659/day
View Deal
Toyota Fortuner car
Toyota Fortuner
or similar 4x4
5
2
4-5
M
R1 142/day
View Deal
Kia Picanto car
Kia Picanto
or similar Small
2
2
2/4
M
R217/day
View Deal
Mercedes-Benz C-Class car
Mercedes-Benz C-Class
or similar Luxury
5
5
4-5
M
R969/day
View Deal
Hyundai Staria car
Hyundai Staria
or similar Van
5
2
4-5
M
R1 454/day
View Deal
Class Full-size Truck car
Class Full-size Truck
or similar Pickup truck
5
2
2/4
M
R1 171/day
View Deal
BMW X3 car
BMW X3
or similar 4x4
5
5
4-5
M
R1 229/day
View Deal
Class Intermediate SUV car
Class Intermediate SUV
or similar 4x4
5
3
4-5
M
R765/day
View Deal
Best prices found by KAYAK users in the past 48 hours.

Where can I find Europcar car hire?

Address

Shop L6a, Twilight Road, Lonehill

Hours

Phone

+27 11 548 9720

Address

N1 Highway & Malibongwe Drive

Hours

Phone

+27 11 699 0550

Address

100 Rivonia Drive

Hours

Phone

+27 11 666 8340

Address

7 Olympia Street

Hours

Address

215 Voortrekker Road

Hours

Phone

+27 11 954 6742

Address

Main Terminal Building

Hours

Phone

+27 11 548 9000

Address

Eskom Transport Division

Hours

Phone

+27 118 002 910

Address

17 Melle Street

Hours

Phone

+27 11 403 2679

Address

Or Tambo International Airport

Hours

Phone

+27 11 390 3909
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Johannesburg
Small
R31/day
R18/day

Top tips for hiring a car from Europcar

  • 25% of our users found car hire from Europcar for R27 or less
  • Book your car hire from Europcar at least 12 weeks before your trip in order to get a below-average price.
  • Small car hire from Europcar is around 70% cheaper than other car types, on average.

FAQs about hiring a car from Europcar

  • How much does it cost to hire a car from Europcar?

    On average a car hire from Europcar costs R898 per day.

  • What is the most popular car hire from Europcar?

    Compact (Mitsubishi Mirage G4 or similar) is the most frequently booked car hire type from Europcar.

  • How many car hire locations does Europcar have?

    Europcar has 4 861 hire locations worldwide. Take a look at our Europcar hire location map to find the best car hire near you.

  • Which countries does Europcar have car hire locations in?

    Albania, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Burkina Faso, Cambodia, Canada, Caribbean Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Eswatini, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guatemala, Guernsey, Guyana, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Latvia, Lebanon, Lesotho, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Caledonia, New Zealand, Nigeria, North Macedonia, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Romania, Russia, Rwanda, Réunion, Saint Barthélemy, Saint Lucia, Saint Martin, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Tanzania, Thailand, Togo, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen, Zambia and Zimbabwe

  • How much does it cost to hire a car from Europcar for a week?

    On average a car hire from Europcar costs R6 284 per week (R898 per day).

  • How much does it cost to hire a car from Europcar long term for a month?

    On average a car hire from Europcar costs R26 930 per month (R898 per day).

Everything you need to know for your Europcar car hire