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Book Routes Car & Truck Rentals car hire

Driver's age: 26-65
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Routes Car & Truck Rentals customer reviews

4,8
MediocreBased on 2 228 verified guest reviews
Pros +
  • Price was good (in 25 reviews)
Cons -
  • Told me my credit card coverage was not enlugh. (in 4 reviews)
Show reviews that mention
Traveller rating:
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B
2,0 Poor
Unable to get anyone to answer the phone after we rented our vehicle. Unable to connect with Routes to get the shuttle to pick us up to take us to the car rental site, thus we were unable to rent our vehicle. We called to cancel our rental and attempted to cancel through Kayak as well as through Routes' website and weren't able to cancel it either. Poor customer service.
A
2,0 Poor
They wouldn’t rent to me because I wasn’t flying to or from O’Hare.
A
2,0 Poor
I tried to cancel because we had selected the wrong pick up location and we couldn’t access and customer support and then were charged a $35 fee, even though it said there would be no cancellation fee.
A
2,0 Poor
The wait in line to pick up my rental car was longer than my flight across the country. They had staffed two people despite knowing that over 100 people were coming to rent vehicles. In addition, they were very pushy with their own insurance, forcing people to call their insurance companies and asking employees to read through the declarations pages, so the wait was even longer. They don't answer their phone (there's not even an option to get to a person by phone, the line disconnects faster than any company I've called), and the cherry on top is that they don't do after hours dropoff for early or late flights, despite being an airport rental, and their employees saying it would not be a problem to drop off when they weren't there. The gate to their parking lot was blocked and there was no on street parking. To give you an idea, the other three car rental places on the same street all run 24 hour operations with an airport shuttle. This is one of the few places in my life I will never return to.
A
2,0 Poor
I was originally quoted $42.49 for the rental, but when we arrived—after an extended wait—the price was inexplicably increased to $185.45. This bait-and-switch was unacceptable. To make matters worse, the experience was terrible from start to finish. My family, including my young child, had to wait over an hour in the sweltering 90-degree Miami heat. We were crammed into a tiny, enclosed cubicle with no fan or ventilation, forced to communicate with a representative only via a computer screen. The lack of basic comfort and human interaction was frustrating and unprofessional. This was one of the most disappointing service encounters I’ve ever had. lastly would like to ask for a refund. thank you Kayak and Expedia
S
2,0 Poor
They to steal from the costumers, over selling insurance, and they $10 per day, because they said I posted to get jeep not a full size suv, and on my reservation said full size suv, not jeep, so they charged me $10 extra per day
A
10,0 Wonderful
Shouldn’t have had to pay for insurance as I was covered completely by USAA but couldn’t give a precise dollar amount!
B
2,0 Poor
The procedure and rules and regulations to rent are crazy, they not only need to see proof of insurance they needed the declarations. The would not rent if your a local?!? Had to have a return plane ticket. It took over 15 minutes to actually get the car.
A
10,0 Wonderful
Great customer service and care.
A
2,0 Poor
They would not rent the vehicle without a $1500 deposit that was not disclosed prior to rental. So... I was not able to rent the vehicle

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Routes Car & Truck Rentals car hire prices in South Africa

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Mini car
Mini
M
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Economy car
Economy
M
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Compact car
Compact
M
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Intermediate car
Intermediate
M
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Standard car
Standard
M
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Full-size car
Full-size
M
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Luxury car
Luxury
M
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People carrier car
People carrier
M
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Passenger van car
Passenger van
M
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SUV car
SUV
M
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Commercial car
Commercial
M
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Pick-up truck car
Pick-up truck
M
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Where can I find Routes Car & Truck Rentals car hire?

Address

Orlando Airport

Hours

Monday05:00 - 23:30
Tuesday05:00 - 23:30
Wednesday05:00 - 23:30
Thursday05:00 - 23:30
Friday05:00 - 23:30
Saturday05:00 - 23:30
Sunday05:00 - 23:30

Phone

+1 407 237 9411
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Good to know

Most popular city

Most popular car type

Average price

Good deal

Montreal
Standard
R36/day
R14/day

Top tips for hiring a car from Routes Car & Truck Rentals

  • 25% of our users found car hire from Routes Car & Truck Rentals for R31 or less
  • Book your car hire from Routes Car & Truck Rentals at least 7 weeks before your trip in order to get a below-average price.
  • Full-size car hire from Routes Car & Truck Rentals is around 63% cheaper than other car types, on average.

FAQs about hiring a car from Routes Car & Truck Rentals

  • How much does it cost to hire a car from Routes Car & Truck Rentals?

    On average a car hire from Routes Car & Truck Rentals costs R1 385 per day.

  • What is the most popular car hire from Routes Car & Truck Rentals?

    Standard (Toyota Avensis or similar) is the most frequently booked car hire type from Routes Car & Truck Rentals.

  • How many car hire locations does Routes Car & Truck Rentals have?

    Routes Car & Truck Rentals has 405 hire locations worldwide. Take a look at our Routes Car & Truck Rentals hire location map to find the best car hire near you.

  • Which countries does Routes Car & Truck Rentals have car hire locations in?

    Albania, Armenia, Australia, Barbados, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Djibouti, Dominican Republic, Greece, Guernsey, Iceland, Jamaica, Jersey, Jordan, Malta, Mexico, Morocco, New Zealand, Panama, Poland, Portugal, Puerto Rico, Qatar, Romania, Saint Martin, Spain, St. Maarten, Trinidad and Tobago, United Kingdom and United States

  • How much does it cost to hire a car from Routes Car & Truck Rentals for a week?

    On average a car hire from Routes Car & Truck Rentals costs R9 692 per week (R1 385 per day).

  • How much does it cost to hire a car from Routes Car & Truck Rentals long term for a month?

    On average a car hire from Routes Car & Truck Rentals costs R41 536 per month (R1 385 per day).

Everything you need to know for your Routes Car & Truck Rentals car hire

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