Book Hertz hire cars in Paris

Reviews for Hertz in Paris

Recent reviews

Traveller rating

Wonderful

7

Very Good

5

Good

0

Okay

3

Fair

0

Mediocre

0

Poor

19

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pick up the carpick up and drop

car was cleanfriendly staff

car availablecar was dirty

rented a carcredit card

wrong locationcustomer service

location was closednever rent

10.0

Map and photos to aid car return at DeGaulle Airport in Paris was very helpful. Could have used a similar aid to help guide getting out of the airport when I girst arrived and picked up the car.Reviewed Nov 13 2022

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10.0

Both gentlemen at the rental counter at Gare du Nord and return counter at Charles de Gaulle were super helpful and friendly. We had missed our pick up the night before due to unforeseen circumstances. Even so, the gentleman the next morning was very accommodating and made sure we still had a great car for our day trip to Brussels. We realized on the way back to Paris that it would be easier/faster to return the car to CDG, even though we had rented under "return to original office" and after several frustrating conversations with the people at Hertz of France customer service we were able to get in touch with the Hertz CDG team and get the information we were looking for. So, in review: The counter staff at both Gare Du Nord, and CDG were very helpful and friendly and went above and beyond to make our experience great. The customer service staff at the main branch of Hertz sucked big time.Reviewed Nov 12 2022

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10.0

This hertz office was large immaculate and very well run. The ease of renting a car in paris proper rather than at the airport was worth it. Some of the online reviews are so old that they’re just wrong. I will only use this car rental spot for the next year in paris.. They could offer more automatic cars available to rent. Not sure why they only offer stick shift options? Also they should warn foreigners about the hundred of dollars in tolls they will have to pay. And I’m not exaggerating when I say hundreds. It’s obscene what they charge for tolls. It’s laughable. But that isn’t hertz fault however they should be more transparent about it.Reviewed Oct 30 2022

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2.0

They charged me for damage when I never hit anythingReviewed Oct 28 2022

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2.0

Was charged extra 70 euro in the end for no explainable reasonReviewed Oct 24 2022

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2.0

BEWARE! We used Kayak to reserve a mini car, a SmartCar or similar. When we arrived in France, we had been assigned a mini - an ELECTRIC one. I have no issue with this in theory, but the car had only a 150 km range per charge, and charging would give us 15-20 km per hour of charging! This would never work for our purposes, and there were no charging stations at most of our hotels/gites. The staff could not seem to understand that this wouldn´t work for us, and then charged us four times the original cost to rent a diesel car, because they only had SUVs available. We had no choice, as we needed to get on the road, but when I checked my original rental paperwork, there was nothing to indicate that we would have limited mileage or an electric car. I would never book a rental car through kayak again, and I expect Hertz to compromise on the price of the car if I cannot drive it more than 150 km per day.Reviewed Oct 12 2022

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2.0

We cannot take the car because Hertz said that the crédit card did not has name, in my reservation only said that we needed only the card the ones did to reserve the car, never especified, i ll tried to contact somebody to helped us in kayac or in Hertz maybe to cancel the reservation and tried to refound part of the Money or got another option yo travel. I Lost the Money, i had to cancel all My plans of travel to Caen France. i am very upset with this situation. It was very important to go to Caen and it was impossibleReviewed Sep 30 2022

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2.0

drop off worst experience ever ober 20 years renting cars across all europe. Still have to claimReviewed Sep 29 2022

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2.0

Our problem Was the connection with kayak and hertz. Hertz tol is kayak rented us a premium car which we had proof we requested standard and because of that it was all we could get and then we couldn’t rent it because we didn’t have a gold card. They also told us kayak had charged us already which i will check when I am home. There’s a real disconnect between hertz and kayak. The hertz person said they have many problemsReviewed Sep 17 2022

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4.0

In general, everything was great for this one month car rental. Clean, easy, loved the car. However, I had two times where I needed to reach Hertz and was either unable to do so or when I reached them they were profoundly unhelpful. If you have any emergencies or even just questions, do not expect excellent customer service - it appears you are on your own.Reviewed Sep 1 2022

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2.0

it was terrible, but I think Kayak is to blame (not Hertz). In the confirmation email I received from Kayak (or in any of the steps taken when I was booking), it didn't state anywhere that there were limited kilometres in my booking (150km, which was nowhere near enough for the type of trip I was taking). I ended up having to take a different car and pay for everything all over again. To add insult to injury, I tried to contact Kayak to get compensation or at least help for that misleading booking and it proved to be impossible to get in touch with Kayak. I have been an avid Kayak user for 15 years, but not anymore after this. Terrible.Reviewed Aug 31 2022

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2.0

Billing was the issueReviewed Aug 2 2022

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• What is the most popular car hire from Hertz in Paris?

  Mini (Fiat 500 or similar) is the most frequently booked car hire type from Hertz in Paris.

• How many car hire locations does Hertz have in Paris?

  Hertz has 20 hire locations in Paris. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Charles de Gaulle airport (CDG)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Charles de Gaulle airport (CDG)?

  Yes

• Does Hertz have a car hire location at the airport: Orly airport (ORY)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Orly airport (ORY)?

  Yes

• Does Hertz have a car hire location at the airport: Beauvais-Tille airport (BVA)?

  No (according to our data)

• Does Hertz offer shuttle or airport pick-up services from Beauvais-Tille airport (BVA)?

  Yes