4.4
Cons:Not to close the pickup location without any notice and despite a confirmation on the pickup location!!Reviewed Jan 4 2020
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2.0
Cons:They refused to rent us a carReviewed Oct 30 2019
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6.8
Cons:I tried to return the car to the underground parking garage at night and thought it was closed as there was closed metal door. I returned the next morning only to discover this is the regular door and it opens. If they had mentioned this i would have returned the car on scheduled day.Reviewed Aug 13 2019
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10.0
Pros:Quick dropoffCons:We did not have any issues.Reviewed Jul 15 2019
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2.0
Total Rip OffPros:The car was acceptableCons:The Allianz insurance i paid for via Kayak is not honored by Budget, so i had to spend another 60 euro for their coverage. After duly returning the car with 7/8 + tank full, i had to pay 20 euros to 'fill the tank'. The clerk said i could avoid that fee by taking the car out of the garage where i had to park it, level -6 at the porte Maillot garage, and find a gas station, a good 45 min round trip operation. So i will take my business elsewhere.Reviewed Jan 8 2019
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10.0
Good Experience.Pros:Good Experience.Cons:Nothing.Reviewed Sep 13 2018
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10.0
Cons:NaReviewed Aug 24 2018
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10.0
Cons:it would be helpful to have a Budget sign on the street for the Return Location. I had to guess that I was entereing the correct garage because there is no signReviewed Aug 18 2018
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8.4
Pros:The car, the fuel optionCons:Indication About drop off location and timeReviewed Aug 17 2018
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2.0
Cons:Lyon staff provided same drop-off address in Paris as Budget website. In Paris, we brought the care to the drop-off address, staff yelled at us for not dropping off across the street from that address, told us we could not complete closing the reservation and they would get around to it after helping everyone else. Rude staff. Poor signage for location. Poor communication all around. Still haven't received any final information about our completed contract.Reviewed Jul 7 2018
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4.0
I was clearly not welcomePros:nilCons:the car was noisy and not fuel efficient. The staff was unwelcoming starting from the moment they realized I had booked from a broker in the US and was paying less than then French rentals. They took revenge by upselling me some insurance. I was not against it, but numbers really did not add up. It was not only more expensive, but also the EUR - USD fx rate did not make sense. I ended up paying double the amount I had initially booked. Also, there was a railway station tax which I also found out about, and when I challenged them again on this, they had no response other than a threat: "you know, we should cancel your booking because you are not a US resident but you booked through a US site". very nice...last but not least, I had to beg them to show me the car and bring me to it for a review. Initially, they did not want to come out of their cosy office. none in the office was very interested or concerned about me, and I was the only client...Reviewed Jan 12 2018
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6.8
Overcharge at location and language barrierPros:Car was relatively new and ride wellCons:Difficult in communicating insurance options and variation in pricing between two identical reservation. Reservation wuited in USD but was charged in Euro at exactly same price.Reviewed Aug 14 2017
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