Book Hertz hire cars in San Francisco

Reviews for Hertz in San Francisco

Recent reviews

Traveller rating

Excellent

83

Good

29

Okay

41

Mediocre

64

Poor

6

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car was cleancustomer service

pick up the carfriendly staff

rented a cargreat experience

car availablecar was dirty

location was closednever rent

wrong locationcredit card

pick up and drop

2.0

I actually did not rent this car. I canceled the reservation with Hertz a few weeks ago. Kayak was never updated apparently. I actually contacted both kayak and hertz in the cancellation process, because despite canceling weeks in advance, I was charged $50 by hertz for the reservation. Their policy was confusing, and I was surprised and disappointed to be charged. I have no complaints with kayak, but was dissatisfied with this hertz experience.Reviewed Oct 16 2022

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2.0

I didnt event use the rental service and the card payment was proceede. I claimed this few days ago and still havent got back any feedbackReviewed Sep 25 2022

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6.0

Arrived for my 11am pickup at about 10:40. Got on line and saw an agent, but wasn't able to get into a car till almost 11:30; said they were still cleaning the car. Was offered an upgrade, but when I asked if it was free they said, no. After waiting until about 11:25 I picked up the car, then change oil light came on. Returned the car, and a really nice attendant said they just had to reset the light. 5 minutes later I'm back in the car, but the oil change light comes back on again. Once again I returned the car. They were very accommodating, and gave me a different car this time. Unfortunately, all this cause a later start on my road trip. I didn't start driving away until about 12:20 or so.Reviewed Aug 26 2022

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4.0

The car's AC was barely functional.Reviewed Aug 10 2022

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2.0

Hertz overcharged $100 for fuel and we returned the car the same amount it was, we didn't get any receipt and communicating with an agent via phone has been horrible, still no answers. Very bad experience with Hertz.Reviewed Jul 15 2022

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2.0

The car pick up location was closed. When I went to pick up my car the center was closedReviewed Jul 8 2022

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4.0

Our rental was extremely overpriced at $850 for 4 days. The drop off process at the Venetian Las Vegas was terrible. No communication or instruction was provided. Luckily we found a security member who knew level 10 was the drop off area. There was a sign that advised to drop off the keys at the counter, but no instruction as to where the counter was in the giant hotel. Eventually we found the desk with the help of hotel staff, it was unattended. There was a sign that advised to drop the keys in a box on level 10. Are you kidding me! 15 min walk back to level 10 with the kids & luggage to find a non descript grey box. Hopefully it was the correct one.Reviewed Jun 15 2022

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10.0

Very helpful with drop off and pickup! The rental car was great and very reliableReviewed Jun 14 2022

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2.0

Breaks gripping. Wipers worn out. Transmission sticking. Car filthy. Stunk of deodorizer.Reviewed Jun 6 2022

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6.0

There wasn't anyone available to help me with questions.Reviewed Jun 4 2022

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2.0

Had to go to 3 locations to get a car I rented 2 months ahead of time. Then they would not let me return it to the airport. I will never use a 3rd party app to book again as they each blame the other and refuse to help.Reviewed May 28 2022

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6.0

Location for pickup was good. The pay by license plate for Golden Gate Bridge is confusing. Still can’t pull up the record based on our rental agreement with Hertz. We were told we had 48 hours and several tries on the website have failed. Should be easier. Disappointed.Reviewed May 15 2022

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• What is the most popular car hire from Hertz in San Francisco?

  Intermediate (Mazda CX-5 or similar) is the most frequently booked car hire type from Hertz in San Francisco.

• How many car hire locations does Hertz have in San Francisco?

  Hertz has 12 hire locations in San Francisco. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: San Francisco airport (SFO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes