Book Dollar hire cars in San Francisco

San Francisco, CA, United States
Sep 29 — Oct 6
San Francisco, CA, United States
Wed 29/9
Noon
Wed 6/10
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" was friendly and helpful"(in 389 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"The conditions were terrible."(in 2963 reviews)

Reviews for Dollar in San Francisco

Overall rating6.7 GoodBased on 397 reviews
Cleanliness
7.4
Comfort
7.0
Overall
6.4
Pick-up/Drop-off
6.2
Value for money
6.4

Recent reviews

Traveller rating
17
7
11
6
0
Find reviews that mention:
8.0
Cons:The insurance cost more than the rentalReviewed Aug 15 2020
review fromcheapflights
2.0
Cons:They charged me more than you promisedReviewed Dec 2 2020
review fromkayak
2.0
Pros:Nothing.Cons:As we had a different car to the one we paid for we were told we would get any money refunded at the drop off. This didn't happen. The staff at the drop off spoke poor English and no on could tell us where to get our money back. Overall bad experience.Reviewed Oct 30 2015
review fromkayak
6.8
Wrong Car, but Good Service in GeneralPros:Car, Function, Collection was smoothCons:Not the car we were promised, tried to sneak pre paid fuel into contract, then when we realised they got very argumentative.Reviewed Sep 29 2016
review fromkayak
4.4
OverchargedPros:Pick up was quick & car was cleanReviewed Jul 1 2017
review fromkayak
10.0
Pros:Staff was great! The Black woman at the counter was really sweet and helpful and then at the drop off the guy with the accent (maybe Irish) was also really helpful and sweet.Cons:I wish I had the option to extend drop off without paying more. Like if I give notice I could extend d by a couple of hours with no penaltyReviewed Jul 20 2020
review fromkayak
6.4
Cons:The vehicle wreaked like cigarette smoke. It was horrible. I think I’ll go with someone other than Dollar next time.Reviewed Oct 2 2020
review fromkayak
6.4
Pros:Friendly staffCons:I pre-arranged to use a toll..now I'm being invoiced for a "violation," over $25. Please resolveReviewed Sep 8 2020
review fromkayak
4.8
Could have been betterCons:1- When I tried to alter the length of time that I had the car, they altered the rate quoted stating it would be the same price to rent for 1 day as 3 days. 2-Vehicle needed realignment - wasn't a smooth drive. 3-At drop off, only one attendant present to check in 50 vehicles at the airport requiring renters to leave vehicle without receipt from attendant if they wanted to make their flights. When I requested the attendant check me in so I could make my flight, he started he'd have just email me my receipt which never happened. I had to call in and 4 days later, they still hadn't closed my rental!Reviewed Jun 5 2017
review fromkayak
6.4
Watch out for the "special" option.Pros:Easy drop off procedureCons:The "special" was actually a compact car. I had unchecked compact car as an option when ordering through Kayak, so I was very disappointed when they tried to give me a compact car, and had to ask for a manager and it took a long time with my wife and young kids waiting. They explained that the "Special" was always whatever car they had the most of...which doesn't really work if it's a compact car and that's NOT what we ordered. Kayak and Dollar need to sort this out so it doesn't happen again.Reviewed Nov 1 2016
review fromkayak
6.0
Watch out for insurance coveragePros:Return was easy, fast, and hassle free.Cons:When picking up the car, the line was long. there were five reps initially but two of them disappeared. The rep who helped me typed a bunch of stuff on his terminal. But why? I made a reservation and they already had my information. After typing something on his terminal for quite some time, he asked for a credit card. Then he typed some more on his terminal. He asked me a question regarding the insurance coverage, "Do you want full coverage or minimal coverage?" I think most people would say "minimal" when the answer should really be "no coverage" since for most people, their personal auto insurance should cover the rental insurance. Trickster! After nearly 15 minutes, he finally handed me the paper to pick up the car. Not a positive experienced.Reviewed Apr 4 2016
review fromkayak
10.0
Pros:Great attendant at check out. Offered a great upgrade option for my mystery pick up.Cons:I was not aware that there would be a $200 deposit upon pick up.Reviewed Dec 28 2020
review fromkayak

Where can I find Dollar hire cars in San Francisco?

364 O Farrell St, Dollar car hires

Address

364 O Farrell St

Hours

Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday07:00 - 17:00
Sunday07:00 - 17:00

Phone

+1 415 771 5302

Address

2500 Mason Street

Hours

Monday07:30 - 15:00
Tuesday07:30 - 15:00
Wednesday07:30 - 15:00
Thursday07:30 - 15:00
Friday07:30 - 15:00
Saturday07:30 - 15:00
Sunday07:30 - 15:00

Phone

+1 866 434 2226

Address

780 Mcdonnell Rd

Hours

Monday06:30 - 22:00
Tuesday06:30 - 22:00
Wednesday06:30 - 22:00
Thursday06:30 - 22:00
Friday06:30 - 22:00
Saturday06:30 - 22:00
Sunday06:30 - 22:00

Phone

+1 866 434 2226

Good to know

Most popular location

780 Mcdonnell Rd

Most popular car type

Economy

FAQs about hiring a car from Dollar in San Francisco

  • Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Dollar in San Francisco.

  • Dollar has 3 car hire locations in San Francisco. Take a look at our Dollar hire location map to find the best car hires near you.

  • Yes

  • Yes