Cons: Both pick up and drop off locations were confusing in terms of where to enter, where to park. Signage and a person directing traffic would improve the experience a lot
Pros: the car was nice
Cons: the fact that they charged three times the quoted amount.
Pros: The staff worked quickly to get me to my car and the drop off was super easy
Cons: Car is very bad,,
Cons: Check in
Pros: Easy, friendly.
Cons: Hours open, but I understand during this time.
Pros: Staff was polite
Cons: The car smelled like cigarettes, the inside was filthy and I had to clean the car, I’m a health care worker (nurse) and I didn’t appreciate how dirty the car was and Worst car rental, I will never rent from Budget!
Pros: The car was nice and very clean, and I appreciated being able to get a car easily during the pandemic.
Cons: I booked a drop-off location that was closed at the time that I had selected when I started the rental, and was told that extending the rental until the next day would cost me $150, which is about 8x what I had paid for the first day. I was told I would also have to pay $150 if I was late dropping the car off at an alternate location, which was much further away. I ended up making the drop-off time and avoided the charges, but was frustrated by being threatened with penalties for a situation that wasn’t my fault and I should have been alerted of when I booked the car, or when I picked it up.
Pros: The staff at the SFO location were so nice!
Pros: I WOULD HAVE liked to actually get the van I booked and the price I booked it.
Cons: That I could actually get the van I booked. I was on a cruise ship that was delayed because a passenger was critically ill. We had to return to Honolulu so the Patient could get the care needed. This along with a storm at sea made as a few hours late. I called on Tuesday morning to confirm our van would still be waiting and was told that the reservation had been canceled. It took an exorbitant amount of time to find out why and then to find that there were no more vans available, at all. This was even true of Budget’s sister agency, Avis. I ended up having to book a larger van through Enterprise for 7.5 times the amount of your quote for the minivan. Needless to say I am not happy with the outcome. I will think twice before using your service again.
Pros: Everything was great!
Pros: Friendly and helpful staff. Helpful with getting the best ride for the drive.
Cons: A bit more direction when pulling up tot he Burbank drop off area.
Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Budget in San Francisco.
Budget has 6 car hire locations in San Francisco. Take a look at our Budget hire location map to find the best car hires near you.