Guest reviews
Overall rating
7,4
Good
Based on 4 487 reviews
Cleanliness
8,1
Comfort
8,0
Pickup/dropoff
7,7
Value for money
7,7
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
car was great
drop off the car
easy drop
picked up the car
long line
took a few minutes
great service
car smelled
friendly staff
great experience
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10,0
Pros: Excellent reps from start tofinish
Cons: No complaints.....car was a champ
review from
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9,6
Pros: Staff when we picked up was efficient and offered travel advice in San Francisco that came in very handy.
review from
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7,6
Pros: Staff was helpful, and service was quick.
Cons: Another customer was given the same car as me, leaving us to standing confusedly next to each other. Eventually, I flagged down an attendant, who implied it was a fairly common mistake. The window washing fluid was empty, and the cap was off. As a result, the car chimed constantly until I fixed it.
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3,6
Pros: Rented a focus, 4 door or similar. Was told all they had in that class at the moment was a 2dr beetle. Was told I had to upgrade for 4drs.
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4,4
Pros: The San Francisco location did a great job of getting us the car on time and helping us add insurance and drivers.
Cons: Drop-off at the Las Vegas airport was horrible. We returned the car with a full tank of gas, and I noticed that we were charged an additional $50 for gas. The workers were extremely rude and unprofessional about it, and moved slowly on the resolution on purpose when they knew we were in a hurry.
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5,2
Cons: Absence of luggage carts at Houston airport drop-off
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2,8
Pros: Waited 45 minutes to get to counter. Then told rate changed because we didn't make it in said pick up time. Then told vehicle wasn't there. Then told there wasn't an additional vehicle to seat 6 to even rent. We ended up getting a cheaper vehicle in 5 minutes at National.
Cons: Efficiency, flight of cars and willingness to accommodate.
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10,0
Pros: Yes andncar was clean
review from
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9,2
Pros: very easy to pick up and driop off
Cons: I don't think I'd get a chevy again--in spite of the cheeriness of their commercials, I'm not that impressed with the cars themselves
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2,0
Cons: I had a pick up time 12pm landed 10am so get some rest and coffee, came 12pm to pick up the car no buddy in office. I make phone call and lady check my booking number and told me sorry you have to hire from other company because no buddy is available in office. Very disappointing rented from Hertz
review from
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2,0
Cons: They didn't check the car for damage with me. When I got to modesto they tried to pin a scratch in the bumper on me.
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10,0
Pros: Everything was fine except I took the option for them to refill the gas tank and I paid for a full tank when I only used about 1/4 of a tank. Not a good option for me in this situation but I didn't know where a gas station was that would be close to the dropoff.
review from
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10,0
Pros: Excellent reps from start tofinish
Cons: No complaints.....car was a champ
review from
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9,6
Pros: Staff when we picked up was efficient and offered travel advice in San Francisco that came in very handy.
review from
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10,0
Pros: Yes andncar was clean
review from
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9,2
Pros: very easy to pick up and driop off
Cons: I don't think I'd get a chevy again--in spite of the cheeriness of their commercials, I'm not that impressed with the cars themselves
review from
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10,0
Pros: Everything was fine except I took the option for them to refill the gas tank and I paid for a full tank when I only used about 1/4 of a tank. Not a good option for me in this situation but I didn't know where a gas station was that would be close to the dropoff.
review from
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3,6
Pros: Rented a focus, 4 door or similar. Was told all they had in that class at the moment was a 2dr beetle. Was told I had to upgrade for 4drs.
review from
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4,4
Pros: The San Francisco location did a great job of getting us the car on time and helping us add insurance and drivers.
Cons: Drop-off at the Las Vegas airport was horrible. We returned the car with a full tank of gas, and I noticed that we were charged an additional $50 for gas. The workers were extremely rude and unprofessional about it, and moved slowly on the resolution on purpose when they knew we were in a hurry.
review from
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5,2
Cons: Absence of luggage carts at Houston airport drop-off
review from
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2,8
Pros: Waited 45 minutes to get to counter. Then told rate changed because we didn't make it in said pick up time. Then told vehicle wasn't there. Then told there wasn't an additional vehicle to seat 6 to even rent. We ended up getting a cheaper vehicle in 5 minutes at National.
Cons: Efficiency, flight of cars and willingness to accommodate.
review from
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2,0
Cons: I had a pick up time 12pm landed 10am so get some rest and coffee, came 12pm to pick up the car no buddy in office. I make phone call and lady check my booking number and told me sorry you have to hire from other company because no buddy is available in office. Very disappointing rented from Hertz
review from
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2,0
Cons: They didn't check the car for damage with me. When I got to modesto they tried to pin a scratch in the bumper on me.
review from
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Where can I find Budget hire cars in San Francisco?
780 Mcdonnell Road, Budget car hire
Address
780 Mcdonnell RoadPhone
+1 650 877 0998FAQs about hiring a car from Budget in San Francisco
What is the most popular car hire from Budget in San Francisco?
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Budget in San Francisco.
How many car hire locations does Budget have in San Francisco?
Budget has 6 car hire locations in San Francisco. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: San Francisco Airport (SFO)?
Yes
Does Budget offer shuttle or airport pick-up services from San Francisco Airport (SFO)?
Yes
