Chicago hotels near Newberry Library
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The prestigious AAA Five Diamond award-winning Waldorf Astoria Chicago offers Parisian-inspired elegance in downtown's Gold Coast neighborhood. An urban sanctuary, the hotel offers easy access to all the city has to offer. Expansive guest rooms and suites feature private terraces, fireplaces, white Carrara marble bathrooms with soaking tubs, separate showers and vanities with inset LCD televisions, lavish bath amenities, and plush terry cloth bathrobes. WiFi is complimentary in all guest rooms. The award-winning Waldorf Spa & Health Club helps guests truly relax with spa and salon services, indoor lap pool, cardio and personal training sessions and wellness classes. With two Michael Mina Restaurants serving seasonal French cuisine, guests have both casual and fine dining options so they don’t need to leave the property.
Overall 9,3 Excellent
Based on 1 265 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10,0
Pros: Croque Madame crepes are to die for. I've stayed here several times now, and the staff always seems genuinely happy to see me. I travel to Chicago pretty often and this is the only place I stay when I'm in town. I absolutely love it.
Excellent
8,0
Pros: The hotel was very nice and our room and balcony was beautiful.
Excellent
10,0
Pros: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!
Good
7,0
Excellent
10,0
Pros: Elegance, service from staff.
Good
7,0
Pros: That it was a modern room
Excellent
10,0
Pros: Fabulous place, location, staff, and amenities!
Excellent
8,5
Pros: Beautiful. Comfortable, luxurious.
Excellent
8,0
Pros: Location location location
Poor
1,0
Pros: Location, room size, friendly front desk.
Mediocre
2,0
Details
Reviews
Overall 9,3 Excellent
Based on 1 265 reviews
Location
9,7
Breakfast
9,5
Comfort
9,0
Bar
8,9
Service
8,7
Room
8,6
Food
8,1
Wellness
7,8
Location
9,6
Comfort
8,7
Room
8,3
Service
8,3
Amenities
8,3
Service
8,5
Room
8,1
10,0 Excellent
Pros: Croque Madame crepes are to die for. I've stayed here several times now, and the staff always seems genuinely happy to see me. I travel to Chicago pretty often and this is the only place I stay when I'm in town. I absolutely love it.
Cons:
8,0 Excellent
Pros: The hotel was very nice and our room and balcony was beautiful.
Cons: So when we checked in our room wasn't ready so they sent us to the bar for a free drink while we waited. While that was great two hours later we had not heard from anyone and had no updates. I'm pretty sure they forgot about us. We had reservations so we didn't have much time to get ready. Just didn't like feeling rushed when we arrived earlier but couldn't check in.
10,0 Excellent
Pros: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!
Cons: No! I absolutely loved everything!
7,0 Good
Pros:
Cons: Was not able to access my room until 4 PM, safe wasn’t working, fireplace wasn’t working, bathtub wasn’t working, and it was a handicapped room which I did not Request
10,0 Excellent
Pros: Elegance, service from staff.
Cons:
7,0 Good
Pros: That it was a modern room
Cons: They had a $200 hidden security deposit that is hard for me to get back
10,0 Excellent
Pros: Fabulous place, location, staff, and amenities!
Cons:
8,5 Excellent
Pros: Beautiful. Comfortable, luxurious.
Cons: Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.
8,0 Excellent
Pros: Location location location
Cons: Elevators were slow. Breakfast was over reserved.
1,0 Poor
Pros: Location, room size, friendly front desk.
Cons: The carbon monoxide detector went off from fireplace use - there was no sign notifying guests to leave a window open , as the engineer who responded stated. It took management over a week to respond and deny my complaint.Still sick - no theatre/shopping.
2,0 Mediocre
Pros:
Cons: I paid $700 to be told my room wasn’t ready, I should dress up in a locker room , and wait for a text that my room was ready.
The prestigious AAA Five Diamond award-winning Waldorf Astoria Chicago offers Parisian-inspired elegance in downtown's Gold Coast neighborhood. An urban sanctuary, the hotel offers easy access to all the city has to offer. Expansive guest rooms and suites feature private terraces, fireplaces, white Carrara marble bathrooms with soaking tubs, separate showers and vanities with inset LCD televisions, lavish bath amenities, and plush terry cloth bathrobes. WiFi is complimentary in all guest rooms. The award-winning Waldorf Spa & Health Club helps guests truly relax with spa and salon services, indoor lap pool, cardio and personal training sessions and wellness classes. With two Michael Mina Restaurants serving seasonal French cuisine, guests have both casual and fine dining options so they don’t need to leave the property.
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
Overall 9,2 Excellent
Based on 1 487 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Loved the room espresso machine, Room and bed very comfortable.
Excellent
9,0
Pros: Beautiful hotel right downtown.
Excellent
10,0
Pros: Our room was in an excellent location in the hotel and had everything needed for an extremely enjoyable stay.
Excellent
10,0
Pros: Huge rooms with lovely City views. Perfect location for Michigan Ave shopping. Treat yourself to a little luxury.
Excellent
9,0
Pros: We loved the room and how comfortable it was and the bathroom amenities were amazing
Excellent
10,0
Pros: Great hotel and location
Excellent
10,0
Pros: Great location, rooms were clean, the exercise room was great.....overall a great value
Excellent
10,0
Pros: This is one of the best hotel experiences I've ever had. Rooms are impeccable, staff is amazing, location is perfect. Hint do not valet park...use spot hero.
Excellent
8,0
Okay
5,4
Pros: The location
Excellent
8,3
Pros: The up to date facilities
Excellent
9,0
Pros: Space in the room and staff were great.
Details
Reviews
Overall 9,2 Excellent
Based on 1 487 reviews
Location
9,8
Cleanliness
9,5
Vibe
9,4
Room
9,3
Wellness
8,8
Service
8,8
Comfort
8,6
WiFi
8,5
Breakfast
6,6
Location
9,9
Cleanliness
9,5
Vibe
9,3
Room
9,3
Service
9,1
Comfort
8,5
Value
7,5
Location
9,8
Room
9,2
Comfort
8,7
Service
8,3
Location
9,8
Room
9,2
Comfort
8,8
Service
8,7
Location
9,8
10,0 Excellent
Pros: Loved the room espresso machine, Room and bed very comfortable.
Cons:
9,0 Excellent
Pros: Beautiful hotel right downtown.
Cons: Lobby - checkin is on the 20th floor! Valet over night is 70 bucks!
10,0 Excellent
Pros: Our room was in an excellent location in the hotel and had everything needed for an extremely enjoyable stay.
Cons:
10,0 Excellent
Pros: Huge rooms with lovely City views. Perfect location for Michigan Ave shopping. Treat yourself to a little luxury.
Cons:
9,0 Excellent
Pros: We loved the room and how comfortable it was and the bathroom amenities were amazing
Cons: The front desk didnt explain to us we needed to put the key on the elevator to get to our floor and this was the first time we stayed
10,0 Excellent
Pros: Great hotel and location
Cons:
10,0 Excellent
Pros: Great location, rooms were clean, the exercise room was great.....overall a great value
Cons: Nothing
10,0 Excellent
Pros: This is one of the best hotel experiences I've ever had. Rooms are impeccable, staff is amazing, location is perfect. Hint do not valet park...use spot hero.
Cons: None. Couldn't ask for a better experience.
8,0 Excellent
Pros:
Cons: No vending machines
5,4 Okay
Pros: The location
Cons: Everything , from ordering , to keeping the correct room that we ordered, it was a birthday celebration and they didnt do what they told, they didnt really tried to fix our experiences. The valley gave us the car back full of dust
8,3 Excellent
Pros: The up to date facilities
Cons: The doormen and receptionist
9,0 Excellent
Pros: Space in the room and staff were great.
Cons: Noise leeked from the door connecting two rooms
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
Eurostars Magnificent Mile is located in the heart of Chicago, in the prestigious River North neighborhood, surrounded by the shops, bars and restaurants of the iconic Magnificent Mile. The hotel features an industrial-chic style with exposed concrete ceilings and avant-garde elements that contrast with the wooden floors and soft tones from all the rooms, creating a cozy atmosphere. There is also a wellness area that offers a wide variety of beauty and massage treatments, as well as a sauna. Guests can also enjoy dinner at the Portsmith restaurant, which serves fish and seafood, or end the day while tasting a cocktail on the Apogee terrace.
Overall 9,0 Excellent
Based on 1 180 reviews
All reviews
- All reviews
Excellent
10,0
Pros: And the rooftop was was incredible!
Excellent
9,0
Pros: The atmosphere was phenomenal, extremely close to all of the City’s best attractions. The front desk staff was very helpful and resourceful. Will definitely come here again!
Excellent
9,0
Pros: Staff was friendly and very knowledgeable about the area.
Excellent
10,0
Pros: chic, very clean, friendly staff, large room, restaurant in hotel.
Mediocre
3,0
Pros: Nothing
Excellent
10,0
Pros: Location is right in the heart of the action in the River North area. Dozens of great restaurants and shops surrounding the hotel. A few blocks from the “L”.
At the hotel: friendly staff, chic decor, great music, nice restaurant, cool rooftop lounge, coffee in the room via a keurig, plush robes and slippers, comfortable bed, great view. Workout facilities and luxury spa on site. JQuiet hotel. Best hotel in Chicago I’ve stayed at.
Excellent
10,0
Pros: Great view, friendly staff, everything was conveniently located, we loved everything about this trip
Excellent
10,0
Pros: Beautiful hotel. Floor to ceiling window with great city views. Very friendly staff. Very comfortable bed and pillows. Large rain shower. Great wine selection and mini bar. Loved the Portsmith Sunday brunch. Loved the Spa. Hotel employee is high
Excellent
10,0
Pros: Staff was very nice, room very nice, clean, beautiful shower and great view.
Excellent
10,0
Pros: Excellent location and excellent price
Excellent
10,0
Pros: I liked the location. Was close to an event i needed to go to and close to school. Also- our balcony door was stuck open- and they took care of the problem ASAP!
Excellent
8,0
Pros: View was amazing
Excellent
8,0
Pros: rooms are clean and modern with quality furnishings. Bed was pure luxury. Views over Chicago city are amazing.
Good
7,7
Pros: The bed was really comfortable. I liked it so much
Okay
5,0
Okay
5,0
Pros: location and services
Good
7,7
Pros: shower and bed
Good
7,6
Pros: $self.pros
Excellent
8,0
Pros: Clean--VERY friendly staff--Great value for Chicago--Even turned down the bedding--Classy--I'll be back !!!
Good
6,8
Pros: The room size and the location are very nice. Service is very good. It also provides continental breakfast.
Excellent
8,0
Pros: The view was great! We stayed on a corner room on the 8th floor. The two corner walls consisted of huge windows!
Good
7,2
Pros: The spacious rooms and rain shower.
Details
Reviews
Overall 9,0 Excellent
Based on 1 180 reviews
Cleanliness
9,2
Comfort
9,1
Location
9,5
Services
8,9
Staff
9,0
Value for money
8,5
10,0 Excellent
Pros: And the rooftop was was incredible!
Cons:
9,0 Excellent
Pros: The atmosphere was phenomenal, extremely close to all of the City’s best attractions. The front desk staff was very helpful and resourceful. Will definitely come here again!
Cons:
9,0 Excellent
Pros: Staff was friendly and very knowledgeable about the area.
Cons:
10,0 Excellent
Pros: chic, very clean, friendly staff, large room, restaurant in hotel.
Cons:
3,0 Mediocre
Pros: Nothing
Cons: The floors are slanted. There are no soft lights to aid a trip to the bathroom, only a bright light that shines in the room. This is definitely not a 4 star hotel.
10,0 Excellent
Pros: Location is right in the heart of the action in the River North area. Dozens of great restaurants and shops surrounding the hotel. A few blocks from the “L”.
At the hotel: friendly staff, chic decor, great music, nice restaurant, cool rooftop lounge, coffee in the room via a keurig, plush robes and slippers, comfortable bed, great view. Workout facilities and luxury spa on site. JQuiet hotel. Best hotel in Chicago I’ve stayed at.
Cons: Nothing could have been improved. I am completely satisfied with our stay.
A helpful tip would be to bring a shower cap to protect your hair with the rain forest shower design.
10,0 Excellent
Pros: Great view, friendly staff, everything was conveniently located, we loved everything about this trip
Cons: Wasn’t a big deal but they don’t have microwaves or vending machines
10,0 Excellent
Pros: Beautiful hotel. Floor to ceiling window with great city views. Very friendly staff. Very comfortable bed and pillows. Large rain shower. Great wine selection and mini bar. Loved the Portsmith Sunday brunch. Loved the Spa. Hotel employee is high
Cons:
10,0 Excellent
Pros: Staff was very nice, room very nice, clean, beautiful shower and great view.
Cons:
10,0 Excellent
Pros: Excellent location and excellent price
Cons:
10,0 Excellent
Pros: I liked the location. Was close to an event i needed to go to and close to school. Also- our balcony door was stuck open- and they took care of the problem ASAP!
Cons:
8,0 Excellent
Pros: View was amazing
Cons: Bar server was away from bar when needed a refill on beverages. But was very friendly
8,0 Excellent
Pros: rooms are clean and modern with quality furnishings. Bed was pure luxury. Views over Chicago city are amazing.
Cons:
7,7 Good
Pros: The bed was really comfortable. I liked it so much
Cons: Pay TV
5,0 Okay
Pros:
Cons: The showers in these rooms lack curtains or doors; about an inch of water collected on the floor during every shower and you will spend quite a bit of your time (and all of your clean towels) swabbing it up. They're very, very poorly - and wastefully - designed.
5,0 Okay
Pros: location and services
Cons:
7,7 Good
Pros: shower and bed
Cons: water, sodas at minibar is not included
7,6 Good
Cons: They charged the full stay at the time of booking, which is really not the deal when using Booking.com!!!
8,0 Excellent
Pros: Clean--VERY friendly staff--Great value for Chicago--Even turned down the bedding--Classy--I'll be back !!!
Cons: Nope
6,8 Good
Pros: The room size and the location are very nice. Service is very good. It also provides continental breakfast.
Cons: Could hear the noise from the room next door.
8,0 Excellent
Pros: The view was great! We stayed on a corner room on the 8th floor. The two corner walls consisted of huge windows!
Cons: The room was smaller than what I thought it would be. I was disappointed to find out that the rooftop lounge was not open yet.
7,2 Good
Pros: The spacious rooms and rain shower.
Cons: The resturant food was ok but way overpriced.
Eurostars Magnificent Mile is located in the heart of Chicago, in the prestigious River North neighborhood, surrounded by the shops, bars and restaurants of the iconic Magnificent Mile. The hotel features an industrial-chic style with exposed concrete ceilings and avant-garde elements that contrast with the wooden floors and soft tones from all the rooms, creating a cozy atmosphere. There is also a wellness area that offers a wide variety of beauty and massage treatments, as well as a sauna. Guests can also enjoy dinner at the Portsmith restaurant, which serves fish and seafood, or end the day while tasting a cocktail on the Apogee terrace.
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Overall 8,9 Excellent
Based on 11 505 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
10,0
Pros: Very clean and modern. Also the room was very large and spacious
Excellent
9,6
Pros: From service, to the gym, location, my room on the 23rd floor with a view. Would 100% recommend this hotel to other people.
Excellent
10,0
Pros: breakfast was good
Excellent
10,0
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Excellent
10,0
Pros: Staff members were extraordinarily helpful
Excellent
10,0
Pros: Everyone was warm, friendly, and welcoming, and the accommodations were great. When the valet found the purpose of my visit, he introduced me to the front desk staff, shared my story, and they upgraded my room! He even remembered me the next day.
Excellent
10,0
Pros: Everything was nice
Excellent
8,0
Pros: Simple room
Excellent
10,0
Pros: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.
Excellent
10,0
Pros: Location clean friendly teams
Excellent
10,0
Pros: Very spacious clean room. Comfortable bed. Nice view. Overall great experience!
Good
6,0
Pros: Looked really nice. Everyone was helpful.
Details
Reviews
Overall 8,9 Excellent
Based on 11 505 reviews
Location
9,5
Vibe
9,3
Room
8,5
Service
8,5
WiFi
8,2
Breakfast
6,2
Location
9,5
Vibe
9,3
Service
8,5
Room
8,4
Bar
7,3
WiFi
7,0
Breakfast
6,3
Value
5,4
Location
9,4
Vibe
9,2
Service
8,6
Room
8,3
Cleanliness
8,2
WiFi
7,1
Breakfast
5,8
Vibe
9,4
Location
9,4
Room
8,4
Service
8,3
WiFi
6,6
Breakfast
6,6
Value
5,0
Location
9,5
Vibe
9,2
Room
8,4
Service
8,1
Breakfast
6,5
10,0 Excellent
Pros: Very clean and modern. Also the room was very large and spacious
Cons:
9,6 Excellent
Pros: From service, to the gym, location, my room on the 23rd floor with a view. Would 100% recommend this hotel to other people.
Cons: The bed was a little bid on the soft side.
10,0 Excellent
Pros: breakfast was good
Cons:
10,0 Excellent
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Cons:
10,0 Excellent
Pros: Staff members were extraordinarily helpful
Cons: Pillow and duvet selection. Latter too hot.
10,0 Excellent
Pros: Everyone was warm, friendly, and welcoming, and the accommodations were great. When the valet found the purpose of my visit, he introduced me to the front desk staff, shared my story, and they upgraded my room! He even remembered me the next day.
Cons: Valet parking is a bit pricey, so plan for that in your budget if you'll need to park.
10,0 Excellent
Pros: Everything was nice
Cons:
8,0 Excellent
Pros: Simple room
Cons:
10,0 Excellent
Pros: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.
Cons:
10,0 Excellent
Pros: Location clean friendly teams
Cons: Nothing
10,0 Excellent
Pros: Very spacious clean room. Comfortable bed. Nice view. Overall great experience!
Cons:
6,0 Good
Pros: Looked really nice. Everyone was helpful.
Cons: Hotel didn't have a pool or hot tub.
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
Overall 8,9 Excellent
Based on 3 821 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: the location
Good
6,0
Pros: The location was easy to find.
Excellent
10,0
Pros: I loved the location near everything the staff was friendly & helpful
Excellent
9,0
Pros: The ability to text questions/requests to the staff and get a prompt response
Excellent
10,0
Pros: It was awesome! Parking was just ridiculous high
Excellent
8,3
Pros: It was conveniently located across the street from Northwestern hospital. It was clean, except from the half cleaning job the second day. Good in restaurant was good and decent portion for money. Staff was very helpful when we had to change room, because heat wasn’t working!
Excellent
10,0
Pros: The location
Excellent
8,0
Pros: I think the breakfast was to expensive should've been free!
Excellent
10,0
Pros: Perfect location! Employee was very so kind.
Excellent
10,0
Pros: It was beautiful and had many amenities available. The restaurant and bar were perfect after a long day of driving .
Excellent
9,0
Good
6,0
Pros: Nice lobby
Details
Reviews
Overall 8,9 Excellent
Based on 3 821 reviews
Location
9,4
Vibe
9,3
Cleanliness
9,1
Bar
8,9
Service
8,8
Wellness
8,7
Room
8,3
Food
7,9
Breakfast
7,4
WiFi
7,3
Pool
5,6
Location
9,4
Vibe
9,2
Wellness
9,1
Bar
9,1
Cleanliness
9,1
Service
8,9
Amenities
8,7
Room
8,2
Breakfast
7,1
Pool
6,2
Location
9,4
Vibe
9,2
Cleanliness
9,1
Service
8,9
Wellness
8,8
Room
7,9
Breakfast
7,5
Pool
5,3
Location
9,4
Cleanliness
9,1
Service
8,7
Room
8,1
Comfort
7,6
Breakfast
7,5
Location
9,1
Service
8,4
Room
7,9
Food
7,7
Breakfast
7,1
Value
6,1
10,0 Excellent
Pros: the location
Cons: n/a
6,0 Good
Pros: The location was easy to find.
Cons: They charged me twice for a 1 night stay over $---. Had to get my bank involved.
10,0 Excellent
Pros: I loved the location near everything the staff was friendly & helpful
Cons:
9,0 Excellent
Pros: The ability to text questions/requests to the staff and get a prompt response
Cons: The pool and hot tub were much smaller than expected, but were nice. There were several things missing from the room (for example there was only one robe provided and no ice bucket). However the staff promptly brought items requested.
10,0 Excellent
Pros: It was awesome! Parking was just ridiculous high
Cons: Price or parking
8,3 Excellent
Pros: It was conveniently located across the street from Northwestern hospital. It was clean, except from the half cleaning job the second day. Good in restaurant was good and decent portion for money. Staff was very helpful when we had to change room, because heat wasn’t working!
Cons: Dirty robe left in room, bathroom was cold no heat in Chicago winter time. Closet was horribly small, terrible! Heat not working in first room in living room. They need to renovate/update furniture it was raggedy and sunk when you sat down! I wouldn’t set on couches in either of rooms we had.
10,0 Excellent
Pros: The location
Cons:
8,0 Excellent
Pros: I think the breakfast was to expensive should've been free!
Cons: That you have to use 2 elevators to get in and out .
10,0 Excellent
Pros: Perfect location! Employee was very so kind.
Cons: Safe box wasn't working. View wasn't perfect because of surrounded taller buildings. But feels like I'm in the center of the city.
10,0 Excellent
Pros: It was beautiful and had many amenities available. The restaurant and bar were perfect after a long day of driving .
Cons:
9,0 Excellent
Pros:
Cons: Maintenance drilling morning of checkout.
6,0 Good
Pros: Nice lobby
Cons: Bed was very uncomfortable and people weren't very friendly
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
Located in Chicago (Near North Side), Cambria Hotel Chicago Magnificent Mile is within a 5-minute walk of Ann and Robert H. Lurie Children's Hospital and Water Tower Place. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Chicago? This hotel features 3000 square feet (279 square meters) of event facilities.
Overall 8,8 Excellent
Based on 1 071 reviews
All reviews
- All reviews
Excellent
9,0
Pros: The location was perfect, and the Staff could not have been nicer.
Good
7,0
Pros: Room size was great and good pricing.
Excellent
10,0
Pros: Good serive
Excellent
9,0
Pros: Location location
Excellent
10,0
Pros: Everything! The hotel is lovely. The room was very comfortable and the staff very kind and accommodating. I would highly recommend staying at the Cambria Hotel.
Excellent
10,0
Pros: Location to where I was trying to be and the suite was nice. Easy to connect to WiFi and front desk answered fast.
Excellent
10,0
Excellent
10,0
Pros: Fantastic - the room was great and clean, the staff was SO friendly, and for a non-mega hotel, the lobby was lovely, with the bar / breakfast nook so handy. I'll be back!
Excellent
9,0
Pros: Someone checked in via email asking if everything was going well. The doorman and someone who worked for the hotel were very friendly.
Excellent
9,0
Pros: Great location and very friendly, helpful staff.
Excellent
10,0
Pros: Location is great
Excellent
10,0
Pros: Courteous staff greeted me when I checked in past midnight. Rooms had a new feel. Cleanliness was outstanding. Strongly recommend Cambria for anyone seeking to stay in Downtown Chicago. Price was great too.
Good
7,0
Pros: The most thing I like here is the location, which is very convenience. Also, their front desk service is good~
Good
7,3
Pros: Close to great retail stores
Good
7,3
Pros: The room was clean and extremely comfortable with a modern decor that I like. The location is fantastic.
Good
6,0
Pros: Location was excellent. Rooms were modern and comfortable.
Good
7,3
Pros: I really enjoyed how close it was to everything. The employees were very helpful.
Okay
4,0
Pros: Location
Good
6,8
Pros: Location, location, location! A great hotel for a short break in Chicago -it's very close to Michigan Avenue (1 block) as well as restaurants, bars and nightlife. A really great all round hotel. I would definitely stay here again and would certainly recommend it!
Excellent
8,0
Pros: Friendly and helpful staff. Beautiful clean rooms. A sense of safety and security.
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Cons: $self.cons
Good
7,6
Pros: The staff was excellent and very helpful.
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Cons: $self.cons
Excellent
8,0
Pros: The staff was terrific and our room, the only renovated one so far, was ideal.
Details
Reviews
Overall 8,8 Excellent
Based on 1 071 reviews
Cleanliness
9,0
Comfort
8,8
Location
9,4
Services
8,5
Staff
8,7
Value for money
8,2
9,0 Excellent
Pros: The location was perfect, and the Staff could not have been nicer.
Cons: n/a
7,0 Good
Pros: Room size was great and good pricing.
Cons: Nothing special about food service or staff - all coffee in a "to go" container? Can't blame the staff - it's a heavily discounted hotel in downtown Chicago and I doubt that people are getting paid enough to do more than they need to.
10,0 Excellent
Pros: Good serive
Cons:
9,0 Excellent
Pros: Location location
Cons:
10,0 Excellent
Pros: Everything! The hotel is lovely. The room was very comfortable and the staff very kind and accommodating. I would highly recommend staying at the Cambria Hotel.
Cons: That I couldn't stay longer.
10,0 Excellent
Pros: Location to where I was trying to be and the suite was nice. Easy to connect to WiFi and front desk answered fast.
Cons: N/A
10,0 Excellent
Pros:
Cons: microwaves in the room would be nice
10,0 Excellent
Pros: Fantastic - the room was great and clean, the staff was SO friendly, and for a non-mega hotel, the lobby was lovely, with the bar / breakfast nook so handy. I'll be back!
Cons: Nope!
9,0 Excellent
Pros: Someone checked in via email asking if everything was going well. The doorman and someone who worked for the hotel were very friendly.
Cons: I texted back to say our coffee pot wasn't working and it took 24 hours for them to get back. i knew however that if I contacted the front desk, they would make it right. The front desk people were not particularly friendly. We were not greeted warmly.
9,0 Excellent
Pros: Great location and very friendly, helpful staff.
Cons: Strike going on. Come on and give the striker's what they need to survive.
10,0 Excellent
Pros: Location is great
Cons: Found used clothes in the room nothing bad
10,0 Excellent
Pros: Courteous staff greeted me when I checked in past midnight. Rooms had a new feel. Cleanliness was outstanding. Strongly recommend Cambria for anyone seeking to stay in Downtown Chicago. Price was great too.
Cons:
7,0 Good
Pros: The most thing I like here is the location, which is very convenience. Also, their front desk service is good~
Cons: I'm not satisfied with its room service, I ordered hot milk and they sent me the cold milk. Besides, the price of their room service is not worth from my view. So, just don't make room service, or you will be disappointed with its bad taste and unbelievable bill.
7,3 Good
Pros: Close to great retail stores
Cons: No dislikes
7,3 Good
Pros: The room was clean and extremely comfortable with a modern decor that I like. The location is fantastic.
Cons: None
6,0 Good
Pros: Location was excellent. Rooms were modern and comfortable.
Cons: Noise from the ambulances and construction. Crappy attitude from bar staff on balcony.
7,3 Good
Pros: I really enjoyed how close it was to everything. The employees were very helpful.
Cons: I wish the price of the room included breakfast. There wasn't even complimentary coffee offered in the lobby. I had to pay $2.50. There was a coffee maker in the room but it just isn't the same. Get rid of the coffee makers and have pots of fresh coffee available in the lobby.
4,0 Okay
Pros: Location
Cons: Loud, 1st night people shouting 2:30 am in the corridor, 2nd night wake up service in person knocking the doors, once no refill of coffee pads, never replacement of bottles in the bathroom (shampoo etc), before check out I wanted to get ready for my long trip back, but the room service had started cleaning and I found everything misplaced, the bathroom under water, cups on the carpet, no apoligies
6,8 Good
Pros: Location, location, location! A great hotel for a short break in Chicago -it's very close to Michigan Avenue (1 block) as well as restaurants, bars and nightlife. A really great all round hotel. I would definitely stay here again and would certainly recommend it!
Cons: Nothing too bad. Just to be aware that it's under renovation, so the facade isn't as attractive as you would expect. But don't be put off, the rooms are beautiful and luxurious with all mod cons.
8,0 Excellent
Pros: Friendly and helpful staff. Beautiful clean rooms. A sense of safety and security.
7,6 Good
Pros: The staff was excellent and very helpful.
8,0 Excellent
Pros: The staff was terrific and our room, the only renovated one so far, was ideal.
Cons: NA
Located in Chicago (Near North Side), Cambria Hotel Chicago Magnificent Mile is within a 5-minute walk of Ann and Robert H. Lurie Children's Hospital and Water Tower Place. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Chicago? This hotel features 3000 square feet (279 square meters) of event facilities.
The Embassy Suites Chicago Downtown Magnificent Mile is a sleek and upscale 4 Diamond property located in Downtown Chicago, minutes away from Michigan Avenue shopping and Navy Pier family fun. The Magnificent Mile area also features top rated restaurants and entertainment, as well as many corporate businesses. Northwestern Memorial Hospital and the University of Chicago Gleacher Center are within walking distance. There is a Whole Foods across the street and a Target and Walgreens around the corner for your convenience. The property is centrally located from both Chicago O'Hare Airport (ORD) and Midway Airport (MWI), and are both easily accessible from public transportation that surrounds the hotel. The Embassy Suites Magnificent Mile has 455 spacious two-room suites that each feature a private bedroom and separate living area and includes two 48-inch TVs and a kitchenette with refrigerator, microwave and coffeemaker. Upgrade your room for even more spectacular views of Downtown Chicago as well as additional amenities. All suites include free made-to-order breakfast and complimentary Evening Reception*, served daily in our scenic glass atrium and herb-growing Sky Garden. Enjoy an herb-inspired dish or a specialty Herradura cocktail from 511 North. Start your day with a workout in the 24-hour fitness center featuring modern equipment, or with a swim in our indoor pool. The complimentary business center is open for 24 hours and will meet all your needs with free Wi-Fi and printing. Enjoy the suite life at the Embassy Mag Mile! *Service of alcohol subject to state and local laws. Must be of legal drinking age.
Overall 8,7 Excellent
Based on 4 907 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Everything!
Excellent
9,0
Pros: No
Excellent
10,0
Pros: Las personas son muy atentas, y el hotel queda cerca de muchis sitios turÃsticos
Excellent
10,0
Pros: The atmosphere was so spectacular.
Excellent
9,0
Pros: The complimentary happy hour. And the breakfast was excellent.
Excellent
10,0
Pros: Great environment
Excellent
10,0
Pros: Room was nice. Staff was great!
Good
6,0
Pros: Nice breakfast and pool area
Excellent
10,0
Pros: Breakfast and the drinks were great! Staff were really nice
Good
7,0
Pros: The location
Excellent
10,0
Pros: The setup
Excellent
10,0
Pros: It's beautiful and friendly staff.
Details
Reviews
Overall 8,7 Excellent
Based on 4 907 reviews
Location
9,1
Breakfast
8,3
Service
8,3
Bar
8,2
Room
7,7
Value
7,7
Cleanliness
6,5
Beach
5,7
WiFi
5,6
Wellness
4,9
Pool
3,6
Location
9,0
Service
8,8
Bar
8,2
Breakfast
8,1
Room
6,8
Cleanliness
6,2
Vibe
5,4
Pool
3,5
WiFi
3,3
Location
9,3
Breakfast
8,3
Service
8,3
Bar
8,0
Room
7,3
Cleanliness
6,6
Food
6,4
Amenities
5,9
Location
9,1
Breakfast
8,4
Service
8,2
Value
7,7
Room
7,0
Cleanliness
6,3
Breakfast
8,2
Room
7,3
10,0 Excellent
Pros: Everything!
Cons: There wasn't anything we didn't like.
9,0 Excellent
Pros: No
Cons: Everything
10,0 Excellent
Pros: Las personas son muy atentas, y el hotel queda cerca de muchis sitios turÃsticos
Cons: Todo me gustó
10,0 Excellent
Pros: The atmosphere was so spectacular.
Cons:
9,0 Excellent
Pros: The complimentary happy hour. And the breakfast was excellent.
Cons: The bathroom sink water stayed clogged causing water to not flow down drain. Also hotel charged an extra $30 to check in early which is horrible if rooma are readily available.
10,0 Excellent
Pros: Great environment
Cons:
10,0 Excellent
Pros: Room was nice. Staff was great!
Cons: Couch was a pullout which was good but it was uncomfortable to sit on.
6,0 Good
Pros: Nice breakfast and pool area
Cons: Noise level in room, could hear conversation from next room.
10,0 Excellent
Pros: Breakfast and the drinks were great! Staff were really nice
Cons: Nothing
7,0 Good
Pros: The location
Cons: The indoor pool was cold.
10,0 Excellent
Pros: The setup
Cons: No
10,0 Excellent
Pros: It's beautiful and friendly staff.
Cons: Every single person trying to sell the honor package it was to much sales and when you are think they are Judy being kind they try and sell you the honors package Mabey once when you check in but not 2 additional times.
The Embassy Suites Chicago Downtown Magnificent Mile is a sleek and upscale 4 Diamond property located in Downtown Chicago, minutes away from Michigan Avenue shopping and Navy Pier family fun. The Magnificent Mile area also features top rated restaurants and entertainment, as well as many corporate businesses. Northwestern Memorial Hospital and the University of Chicago Gleacher Center are within walking distance. There is a Whole Foods across the street and a Target and Walgreens around the corner for your convenience. The property is centrally located from both Chicago O'Hare Airport (ORD) and Midway Airport (MWI), and are both easily accessible from public transportation that surrounds the hotel. The Embassy Suites Magnificent Mile has 455 spacious two-room suites that each feature a private bedroom and separate living area and includes two 48-inch TVs and a kitchenette with refrigerator, microwave and coffeemaker. Upgrade your room for even more spectacular views of Downtown Chicago as well as additional amenities. All suites include free made-to-order breakfast and complimentary Evening Reception*, served daily in our scenic glass atrium and herb-growing Sky Garden. Enjoy an herb-inspired dish or a specialty Herradura cocktail from 511 North. Start your day with a workout in the 24-hour fitness center featuring modern equipment, or with a swim in our indoor pool. The complimentary business center is open for 24 hours and will meet all your needs with free Wi-Fi and printing. Enjoy the suite life at the Embassy Mag Mile! *Service of alcohol subject to state and local laws. Must be of legal drinking age.
The Drake, a Hilton Hotel is a historic downtown Chicago hotel in the Gold Coast, and has been a symbol of elegance and style since its opening in 1920. Celebrities and guests from around the world stay at our hotel to experience our first class service and excellent Chicago hotel location where the Magnificent Mile begins. Chicago City Attractions include Navy Pier, Michigan Avenue, Magnificent Mile shopping and dining, Lake Michigan, Bloomingdale's, Oak Street Beach, Chicago Gold Coast, John Hancock Center, Water Tower Place, Lincoln Park Zoo, and North Avenue Beach. We offer stunning city and Lake Michigan views in the center of Chicago's famous shopping, nightlife, culture and local dining area. The Drake Dining Options include Café on Oak, serving breakfast daily, Coq d’Or Restaurant & Lounge, and Palm Court, where you can enjoy Afternoon Tea. Coq d’Or and Palm Court feature live entertainment on weekends. You'll enjoy the best of both worlds with luxurious guest rooms, opulent suites, uncompromising service and world-class amenities, plus all the high tech extras you've come to rely on. We look forward to welcoming you. Our Chicago hotel accommodations offer Serta Serenity Beds, high style furniture, WiFi (usage fee), European-style bed linens, Italian marble bathrooms, Deluxe bath amenities, and clock radios. All our accommodations are 100% smoke-free.
Overall 8,7 Excellent
Based on 3 313 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Our stay was wonderful. The Drake is a classic, old school hotel that is an amazing gem in Chicago. It is very well maintained by a staff who take great pride in its appearance.
Excellent
10,0
Pros: Very beautiful and historic.
Good
7,0
Pros: I enjoyed the location and the breakfast the most.
Excellent
10,0
Pros: Staff from parking the car to welcoming and helping with baggage! All super nice!!!
Excellent
10,0
Pros: This was by far the greatest hotel stay I've ever had! This hotel is beautiful
Excellent
10,0
Pros: Better than Chicago Waldorf Astoria for half an he price and twice the customer care - at Waldorf I got carbon monoxide poisoning. At Drakr I had healthy stay. Liked florist shop artwork buffet breakfast lively sitting area, superb location, history.
Excellent
10,0
Pros: The staff was extremely welcoming and helpful.
Excellent
8,0
Pros: Spectacular Views from Lake Michigan.
Excellent
8,0
Pros: View
Excellent
10,0
Pros: Cleanliness of the facility. Attentiveness of the staff
Excellent
10,0
Pros: Clean , amazing
Excellent
8,0
Pros: Beautiful historic hotel, large beautiful room, very nice bathroom and amenities, safe elevators that require room keys, beautiful spaces. Great location - very walkable.
Details
Reviews
Overall 8,7 Excellent
Based on 3 313 reviews
Location
9,6
Beach
9,4
Service
8,5
Vibe
8,3
Breakfast
8,1
Comfort
6,0
Room
5,7
WiFi
4,6
Cleanliness
4,1
Location
9,6
Service
8,2
Vibe
8,0
Breakfast
7,7
Comfort
5,5
Room
4,5
Cleanliness
3,9
Location
9,7
Service
8,4
Breakfast
8,3
Vibe
7,9
Comfort
6,0
Room
5,4
Cleanliness
4,3
Location
9,7
Service
8,5
Vibe
7,9
Room
5,4
Location
9,4
Service
8,7
Room
5,3
10,0 Excellent
Pros: Our stay was wonderful. The Drake is a classic, old school hotel that is an amazing gem in Chicago. It is very well maintained by a staff who take great pride in its appearance.
Cons:
10,0 Excellent
Pros: Very beautiful and historic.
Cons:
7,0 Good
Pros: I enjoyed the location and the breakfast the most.
Cons: The room was very beat up and needed work. There were stains on counter top and rug was pulling away from wall.
10,0 Excellent
Pros: Staff from parking the car to welcoming and helping with baggage! All super nice!!!
Cons:
10,0 Excellent
Pros: This was by far the greatest hotel stay I've ever had! This hotel is beautiful
Cons:
10,0 Excellent
Pros: Better than Chicago Waldorf Astoria for half an he price and twice the customer care - at Waldorf I got carbon monoxide poisoning. At Drakr I had healthy stay. Liked florist shop artwork buffet breakfast lively sitting area, superb location, history.
Cons:
10,0 Excellent
Pros: The staff was extremely welcoming and helpful.
Cons: Parking is expensive. But it always is in downtown Chicago.
8,0 Excellent
Pros: Spectacular Views from Lake Michigan.
Cons: Classic historical building badly needs a renovation to restore its former grandeur.
8,0 Excellent
Pros: View
Cons: Staff was disinterested in resolving booking issues.
10,0 Excellent
Pros: Cleanliness of the facility. Attentiveness of the staff
Cons: Breakfast buffet quality. Server (Guillermo) was EXCELLENT!! 10
10,0 Excellent
Pros: Clean , amazing
Cons: No microwave
8,0 Excellent
Pros: Beautiful historic hotel, large beautiful room, very nice bathroom and amenities, safe elevators that require room keys, beautiful spaces. Great location - very walkable.
Cons: My room didn't have a mini fridge which was slightly convenient. One of my closet doors didn't open so I didn't have access to a chest of drawers to put my things in. The staff was slightly brusque and the doormen never opened a door for me.
The Drake, a Hilton Hotel is a historic downtown Chicago hotel in the Gold Coast, and has been a symbol of elegance and style since its opening in 1920. Celebrities and guests from around the world stay at our hotel to experience our first class service and excellent Chicago hotel location where the Magnificent Mile begins. Chicago City Attractions include Navy Pier, Michigan Avenue, Magnificent Mile shopping and dining, Lake Michigan, Bloomingdale's, Oak Street Beach, Chicago Gold Coast, John Hancock Center, Water Tower Place, Lincoln Park Zoo, and North Avenue Beach. We offer stunning city and Lake Michigan views in the center of Chicago's famous shopping, nightlife, culture and local dining area. The Drake Dining Options include Café on Oak, serving breakfast daily, Coq d’Or Restaurant & Lounge, and Palm Court, where you can enjoy Afternoon Tea. Coq d’Or and Palm Court feature live entertainment on weekends. You'll enjoy the best of both worlds with luxurious guest rooms, opulent suites, uncompromising service and world-class amenities, plus all the high tech extras you've come to rely on. We look forward to welcoming you. Our Chicago hotel accommodations offer Serta Serenity Beds, high style furniture, WiFi (usage fee), European-style bed linens, Italian marble bathrooms, Deluxe bath amenities, and clock radios. All our accommodations are 100% smoke-free.
Step into our airy lobby with a sweeping staircase and marble mosaic floors, and find yourself drifting into the Roaring Twenties at the InterContinental Chicago hotel, where historic origins blend into the modern luxuries of hospitality. Enjoy breathtaking views of Chicago from the 32nd-floor Tower Lounge, or unwind with a sauna or massage in our luxurious spa. An elevated dining experience with flawless service and gourmet cuisine typify Michael Jordan's Steak House and ENO Wine Bar.
Overall 8,6 Excellent
Based on 3 656 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Mediocre
3,0
Excellent
10,0
Excellent
10,0
Pros: Everything was fantastic and the location is perfect
Good
6,0
Pros: The location of the hotel was what worked best for us. It was near where we were spending our time this weekend.
Okay
4,0
Pros: The location is great. The pool is very large. The breakfast was good. The sheets and bedding were wonderful.
Excellent
9,0
Pros: The room was extremely large and the pool was lovely. Room for kids to jump and play but the ledge of the pool is quite high for little ones to navigate -4 feet shallow end w/ ladder. was built in the 1929's and has gorgeous tile with marble balconies.
Excellent
9,2
Pros: Loved the pool and location.
Good
7,1
Pros: I think the listing made the pool/spa out to be a little nicer than what it was. Beautiful pool with awesome history but the additional facilities were nothing special.
Excellent
9,2
Pros: Great location Plenty of staff 1st class service
Okay
5,0
Pros: The room was great.
Excellent
10,0
Pros: Location
Excellent
9,0
Pros: Location was extremely convenient. I arrived late and the staff were quick and efficient upon checkin. I was able to get to my room quickly and relax!
Details
Reviews
Overall 8,6 Excellent
Based on 3 656 reviews
Location
9,5
Pool
8,9
WiFi
8,8
Service
8,4
Breakfast
7,4
Bar
7,2
Room
6,6
Comfort
5,0
Value
4,8
Location
9,7
Pool
8,7
Wellness
8,2
Service
8,1
Breakfast
7,5
Cleanliness
7,2
Vibe
5,9
Value
5,1
Room
4,9
Comfort
3,8
Location
9,0
Pool
8,5
Service
8,3
Breakfast
7,0
Vibe
6,0
Room
5,9
Comfort
5,1
Value
4,0
Location
9,6
Service
8,2
Amenities
6,8
Room
5,9
Vibe
5,4
Comfort
4,8
Location
9,6
Service
8,6
3,0 Mediocre
Pros:
Cons: They only had valet which was $78 a day.
10,0 Excellent
Pros:
Cons: They should of told us the cost if valet parking when we called or gave to the valet. --- bucks was a bit steep since we are from Chicago we may of chosen a different alternative. Parking was almost as much as our room
10,0 Excellent
Pros: Everything was fantastic and the location is perfect
Cons:
6,0 Good
Pros: The location of the hotel was what worked best for us. It was near where we were spending our time this weekend.
Cons: The carpet in the hallways seemed run down. I couldn't tell if it was old or was supposed to look that way. I ordered 2 beers from room service that ended up costing me $40. The beers were $10 a piece then $15 in fees in taxes. That was highway robbery.
4,0 Okay
Pros: The location is great. The pool is very large. The breakfast was good. The sheets and bedding were wonderful.
Cons: The manager who was at desk and handling our check couldn't find reservation. Asked me to call booking.com which was inconvenient. All staff at hotel acted like they were doing us a favor by staying there. Minibar items are on censor. If you move them, you get charged. Very creepy and if you are not careful, you could be charged.
9,0 Excellent
Pros: The room was extremely large and the pool was lovely. Room for kids to jump and play but the ledge of the pool is quite high for little ones to navigate -4 feet shallow end w/ ladder. was built in the 1929's and has gorgeous tile with marble balconies.
Cons: Valet parking was $70 ! but did allow for in -out privledges and extended past check-out time.
9,2 Excellent
Pros: Loved the pool and location.
Cons: Room view and front desk clerk was crbby
7,1 Good
Pros: I think the listing made the pool/spa out to be a little nicer than what it was. Beautiful pool with awesome history but the additional facilities were nothing special.
Cons: If you lift up anything from the mini fridge or bar- you will be charged for it. I had to go to the front desk twice to advice them my room partner mistakenly picked things up to look at them and with photo proof had to ask to not be charged for them.
9,2 Excellent
Pros: Great location Plenty of staff 1st class service
Cons: N/a
5,0 Okay
Pros: The room was great.
Cons: I m tired of being charged destination fees. And I m not staying at any place that charges them.
10,0 Excellent
Pros: Location
Cons: N/a
9,0 Excellent
Pros: Location was extremely convenient. I arrived late and the staff were quick and efficient upon checkin. I was able to get to my room quickly and relax!
Cons:
Step into our airy lobby with a sweeping staircase and marble mosaic floors, and find yourself drifting into the Roaring Twenties at the InterContinental Chicago hotel, where historic origins blend into the modern luxuries of hospitality. Enjoy breathtaking views of Chicago from the 32nd-floor Tower Lounge, or unwind with a sauna or massage in our luxurious spa. An elevated dining experience with flawless service and gourmet cuisine typify Michael Jordan's Steak House and ENO Wine Bar.
The Hilton Suites Chicago/Magnificent Mile hotel in downtown Chicago is an upscale all-suite property in a prime downtown Chicago location. Ask about our executive level access and amenities. Walk to Windy City hot spots like the John Hancock Center, beaches on Lake Michigan, Water Tower Place, Magnificent Mile shopping, American Girl, the Museum of Contemporary Art, and Northwestern University. Our modern, all suite-hotel provides comfortable, well-appointed two-room guest suites and executive accommodations featuring two flat-screen TVs, a refrigerator and a separate sitting room. Upgrade to a Lakeview Suite and enjoy breathtaking views of Lake Michigan. The Executive Level suites give you access to the Executive Lounge where you will receive complimentary breakfast in the morning and hors d'oeuvres and private (cash) bar in the evening. Whether for business travel, family vacation or weekend getaway, the hotel is a great value in the middle of everything Chicago has to offer. Our hotel is close to the food and fun of State and Rush Streets. We're only a mile north of the Chicago loop, and minutes away from Navy Pier, the famous Merchandise Mart and McCormick Place Convention Center. Chicago O'Hare and Chicago Midway Airports are 45 minutes or less travel time. Our guests enjoy a long list of in-room amenities, including high-speed internet access and our decadently comfortable Sweet Dreams beds. For your convenience, complimentary wireless high speed Internet access is available in the public lobby areas. Enjoy stunning city and lake views from our 30th floor rooftop Fitness Center, featuring a heated indoor pool with spectacular Lake Michigan views and a complete range of cardio equipment. Choose to dine in The Southern Cut Barbecue, which serves up all of your favorite American and barbecue dishes with a down home country feel, or Mirai Sushi, a traditional Japanese dining experience. As always, you can get your daily Starbucks fix at Blenz Coffee Bar and Pastry Shop, too.
Overall 8,6 Excellent
Based on 2 450 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: Excellent breakfast! Great location for what we wanted to do.
Excellent
10,0
Pros: It has a suite extra space on magnificent mile hotel is nice. Most hotels are the size of a postage stamp that is not the case in this hotel.
Excellent
10,0
Pros: Clean updated rooms. Location. Great staff
Excellent
10,0
Pros: Location
Good
6,7
Pros: Clean and comfortable.
Good
6,0
Pros: The pool and views were amazing. The cleaning staff were friendly. The hotel felt safe.
Excellent
8,8
Excellent
9,0
Pros: Location
Excellent
9,2
Pros: The location is great! The atmosphere is friendly!
Excellent
10,0
Pros: The price was amazing considering the location. The room was also very large and the rooftop pool had incredible views of Lake Michigan.
Excellent
9,1
Pros: Great location, nice staff.
Excellent
9,0
Pros: Very friendly staff.
Details
Reviews
Overall 8,6 Excellent
Based on 2 450 reviews
Beach
10,0
Location
9,3
Room
8,3
Service
8,2
Pool
6,8
Breakfast
5,4
Wellness
4,7
WiFi
4,1
Location
9,5
Service
8,3
Room
8,1
Pool
7,0
Vibe
5,6
Breakfast
5,5
Amenities
4,8
WiFi
3,5
Location
9,4
Room
8,0
Service
7,8
Vibe
5,8
Breakfast
5,2
Location
9,5
Service
8,4
Comfort
8,3
Room
8,2
Value
5,2
Amenities
4,7
WiFi
1,9
10,0 Excellent
Pros: Excellent breakfast! Great location for what we wanted to do.
Cons:
10,0 Excellent
Pros: It has a suite extra space on magnificent mile hotel is nice. Most hotels are the size of a postage stamp that is not the case in this hotel.
Cons: Honestly nothing it’s a great place to stay. Close to shopping, not to far from air and water show. I suppose if you wanted to go to navy pier or Maggie Daly park it’s pretty far from those attractions.
10,0 Excellent
Pros: Clean updated rooms. Location. Great staff
Cons: Parking fees a bit high
10,0 Excellent
Pros: Location
Cons: N/A
6,7 Good
Pros: Clean and comfortable.
Cons: Parking is expensive.
6,0 Good
Pros: The pool and views were amazing. The cleaning staff were friendly. The hotel felt safe.
Cons: There was mould in my bathroom and blood on the wall. Complained about the mould, supervisor was sent immediately, but didn’t ever receive any apologies from staff. The room was actually quite dirty, and attention to detail when cleaning just wasn'
8,8 Excellent
Pros:
Cons: Parking was more than the room.... ridiculous
9,0 Excellent
Pros: Location
Cons: Some issues with valet
9,2 Excellent
Pros: The location is great! The atmosphere is friendly!
Cons: The view from our room was disappointing! We have stayed at this property several times and expected to have the same beautiful view of either the lake or the city as we have always had. We were given a side room that looked straight into another building which was very disappointing considering we were there for a week.
10,0 Excellent
Pros: The price was amazing considering the location. The room was also very large and the rooftop pool had incredible views of Lake Michigan.
Cons: Nothing.
9,1 Excellent
Pros: Great location, nice staff.
Cons: Remotes for TV’s need new batteries or replaced hard to use.
9,0 Excellent
Pros: Very friendly staff.
Cons: Room contained only a shower stall as opposed to a shower/bathtub and the stall was equipped with a wall mounted showerhead as opposed to a tethered shower wand.
The Hilton Suites Chicago/Magnificent Mile hotel in downtown Chicago is an upscale all-suite property in a prime downtown Chicago location. Ask about our executive level access and amenities. Walk to Windy City hot spots like the John Hancock Center, beaches on Lake Michigan, Water Tower Place, Magnificent Mile shopping, American Girl, the Museum of Contemporary Art, and Northwestern University. Our modern, all suite-hotel provides comfortable, well-appointed two-room guest suites and executive accommodations featuring two flat-screen TVs, a refrigerator and a separate sitting room. Upgrade to a Lakeview Suite and enjoy breathtaking views of Lake Michigan. The Executive Level suites give you access to the Executive Lounge where you will receive complimentary breakfast in the morning and hors d'oeuvres and private (cash) bar in the evening. Whether for business travel, family vacation or weekend getaway, the hotel is a great value in the middle of everything Chicago has to offer. Our hotel is close to the food and fun of State and Rush Streets. We're only a mile north of the Chicago loop, and minutes away from Navy Pier, the famous Merchandise Mart and McCormick Place Convention Center. Chicago O'Hare and Chicago Midway Airports are 45 minutes or less travel time. Our guests enjoy a long list of in-room amenities, including high-speed internet access and our decadently comfortable Sweet Dreams beds. For your convenience, complimentary wireless high speed Internet access is available in the public lobby areas. Enjoy stunning city and lake views from our 30th floor rooftop Fitness Center, featuring a heated indoor pool with spectacular Lake Michigan views and a complete range of cardio equipment. Choose to dine in The Southern Cut Barbecue, which serves up all of your favorite American and barbecue dishes with a down home country feel, or Mirai Sushi, a traditional Japanese dining experience. As always, you can get your daily Starbucks fix at Blenz Coffee Bar and Pastry Shop, too.
You'll be centrally located in Chicago with a stay at Ambassador Chicago, within a 15-minute walk of Chicago History Museum and 900 North Michigan Shops. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 8600 square feet (799 square meters), including conference space.
Overall 8,6 Excellent
Based on 2 197 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: The quiet elegance
Excellent
8,3
Excellent
10,0
Pros: What a cozy hotel. So nostalgic and grand
Excellent
9,2
Pros: We always enjoy the friendly staff and common area where there’s a lovely coffee and breakfast service.
Good
7,0
Pros: Staff was awesome.
Excellent
9,2
Pros: Large rooms, comfy beds, beautiful lobby
Okay
5,0
Pros: The lobby and lounge area are lovely!
Excellent
10,0
Pros: Excellent location. Warm and welcoming atmosphere
Excellent
9,0
Pros: Location. Staff. Clean.
Excellent
10,0
Pros: I loved my stay at The Ambassador! It felt like home! The staff is so friendly and helpful, and the hotel is small, so I think every guest feels special. They have a lovely lobby, and a comfortable place for breakfast and snacks - The Library. The hotel has a very luxurious feel, and is a great bargain, if you ask me! The room is very comfortable and spacious, and super-clean! And it’s a wonderful location. You can’t miss the lower level, where framed photos of all of the celebrities who dined at the legendary “Booth Number One” in the famed restaurant of the hotel, The Pump Room, line the wall. A special Shout Out to Sylvia (The Library) and Ishmael (Doorman, concierge, Bellman and anything a guest needs!): They were especially awesome!
Okay
5,0
Pros: The location is nice for walking to restaurants and shops, it truly is a nice area to stay in. Lobby was beautiful.
Okay
5,0
Pros: Location, bar, and staff were very nice.
Details
Reviews
Overall 8,6 Excellent
Based on 2 197 reviews
Beach
10,0
Location
9,2
Service
8,6
Vibe
8,4
Amenities
8,0
WiFi
7,9
Room
6,6
Comfort
5,9
Value
5,3
Breakfast
3,2
Wellness
2,0
Beach
10,0
Location
9,5
Service
8,6
Amenities
8,0
Room
6,6
Comfort
6,2
Value
5,2
Breakfast
2,6
Location
9,3
Vibe
8,4
Amenities
8,4
Service
8,3
Room
6,1
Comfort
5,8
Value
5,1
Location
9,0
Service
8,5
Room
6,0
Comfort
5,5
Location
9,3
Service
8,3
Vibe
7,7
Room
6,3
Breakfast
2,9
10,0 Excellent
Pros: The quiet elegance
Cons: Not a single thing!
8,3 Excellent
Pros:
Cons: Noisy guests. A couple was fighting on Friday and Saturday night. Another guest played loud music on Sunday night
10,0 Excellent
Pros: What a cozy hotel. So nostalgic and grand
Cons:
9,2 Excellent
Pros: We always enjoy the friendly staff and common area where there’s a lovely coffee and breakfast service.
Cons: The beds are not the most supportive, but bedding is lovely.
7,0 Good
Pros: Staff was awesome.
Cons: Misleading on the room I got. It was a cracker box. They showed you big rooms and I didn't get what I thought I bought.
9,2 Excellent
Pros: Large rooms, comfy beds, beautiful lobby
Cons: Small bathroom, no free coffee in lobby, expensive over-the-counter breakfast items
5,0 Okay
Pros: The lobby and lounge area are lovely!
Cons: Very small room, very uncomfortable bed, unprepared staff, poor tv connection.
10,0 Excellent
Pros: Excellent location. Warm and welcoming atmosphere
Cons:
9,0 Excellent
Pros: Location. Staff. Clean.
Cons:
10,0 Excellent
Pros: I loved my stay at The Ambassador! It felt like home! The staff is so friendly and helpful, and the hotel is small, so I think every guest feels special. They have a lovely lobby, and a comfortable place for breakfast and snacks - The Library. The hotel has a very luxurious feel, and is a great bargain, if you ask me! The room is very comfortable and spacious, and super-clean! And it’s a wonderful location. You can’t miss the lower level, where framed photos of all of the celebrities who dined at the legendary “Booth Number One” in the famed restaurant of the hotel, The Pump Room, line the wall. A special Shout Out to Sylvia (The Library) and Ishmael (Doorman, concierge, Bellman and anything a guest needs!): They were especially awesome!
Cons: Not one complaint.
5,0 Okay
Pros: The location is nice for walking to restaurants and shops, it truly is a nice area to stay in. Lobby was beautiful.
Cons: They would not give me rooms with 2 double beds without assessing a 35.00 per room per day upcharge fee. I had one manager take the charge down to 20.00 extra each room and another manager who took the fees off completely of one room. NOT HAPPY!!!
5,0 Okay
Pros: Location, bar, and staff were very nice.
Cons: There was a roach in my room.
You'll be centrally located in Chicago with a stay at Ambassador Chicago, within a 15-minute walk of Chicago History Museum and 900 North Michigan Shops. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 8600 square feet (799 square meters), including conference space.
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
Overall 8,5 Excellent
Based on 2 701 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Okay
5,0
Pros: The location is great.
Good
7,0
Pros: Location was good and hotel was clean
Excellent
10,0
Pros: Location
Excellent
9,0
Pros: Secure clean comfortable great location aminaties more then I need
Excellent
10,0
Pros: the bedding was great, the customer service at the front desk was very good.
Okay
5,0
Pros: Quite frankly, the best feature was the cost. The hotel is fine, and has a nice bar area. Everything else was just okay.
Poor
1,0
Pros: The only good thing about this hotel is that it is in a good spot downtown.
Good
7,0
Pros: Food was excellent.
Okay
5,4
Pros: The igloos
Excellent
10,0
Pros: Almost everything
Okay
5,0
Pros: There was plumbing noise in the room.
Good
7,9
Pros: The staff is helpful, friendly and just lovely in general. The location is prime, it’s great!
Details
Reviews
Overall 8,5 Excellent
Based on 2 701 reviews
Location
9,2
Cleanliness
7,9
Bar
7,8
Breakfast
7,8
Room
7,7
Service
7,3
Comfort
6,0
WiFi
5,6
Wellness
3,5
Location
9,3
Cleanliness
8,1
Breakfast
7,9
Food
7,8
Bar
7,2
Amenities
7,2
Service
6,8
Room
6,2
Comfort
5,7
Value
5,1
Location
9,3
Bar
7,8
Cleanliness
7,7
Room
7,4
Service
7,4
Comfort
5,9
Location
9,3
Service
7,2
Room
6,9
Comfort
5,7
5,0 Okay
Pros: The location is great.
Cons: They do not recycle, and they charge hidden fees to appear like their nightly rates are lower.
7,0 Good
Pros: Location was good and hotel was clean
Cons: Hotel had flashing lights outside that came into room with blinds closed. Very annoying. Called front desk and they did nothing about it.
10,0 Excellent
Pros: Location
Cons: Not enough microwaves available
9,0 Excellent
Pros: Secure clean comfortable great location aminaties more then I need
Cons: No bad trip but the hotel was hassle and problems free
10,0 Excellent
Pros: the bedding was great, the customer service at the front desk was very good.
Cons:
5,0 Okay
Pros: Quite frankly, the best feature was the cost. The hotel is fine, and has a nice bar area. Everything else was just okay.
Cons: Noise travels easily between the walls with adjoining rooms. And the hotel cleaning staff stole items I left in my room. Very disappointing.
1,0 Poor
Pros: The only good thing about this hotel is that it is in a good spot downtown.
Cons: Staff is not friendly. Even though online it says free parking, I paid $197. 00 in parking garage payments and street payments at the hotel. All the my say is sorry. 👎ðŸ¾
7,0 Good
Pros: Food was excellent.
Cons: The lights in our room did not one from the controls. We had to unplug the lights.
5,4 Okay
Pros: The igloos
Cons: The vibe was off and they didn’t validate
10,0 Excellent
Pros: Almost everything
Cons: The room is shower only and didn't have a bath
5,0 Okay
Pros: There was plumbing noise in the room.
Cons:
7,9 Good
Pros: The staff is helpful, friendly and just lovely in general. The location is prime, it’s great!
Cons: My only drawback is there’s no formal housekeeping services and it made me a bit uneasy. Food was also overpriced for what it was - better at the bar than “room service”.
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
The Embassy Suites Chicago Downtown hotel is only three blocks from Michigan Avenue's Magnificent Mile and walking distance from the American Girl Place, Water Tower Place, Chicago Merchandise Mart, Chicago Apparel Center, Loyola University, House of Blues, Chicago Museum of Contemporary Art and the Rush Street night life. This full-service upscale all-suite hotel is just a short cab ride from Navy Pier, Grant Park, the Art Institute of Chicago, Shedd Aquarium, Field Museum, Lincoln Park Zoo, McCormick Place, Soldier Field - home of the Chicago Bears, the United Center - home of the Chicago Bulls & Chicago Black Hawks, Wrigley Field - home of the Chicago Cubs and US Cellular Field - home of the Chicago White Sox. Guests of the Embassy Suites Chicago Downtown hotel stay in NEWLY RENOVATED spacious two-room suites and receive a free cooked-to-order breakfast and an evening manager's reception Mondays- Fridays. High-speed internet access is available throughout the hotel. A free trolley shuttle (seasonal) to popular Navy Pier is one block from the hotel as is the CTA Red Line subway serving both the Loop as well as both Wrigley Field (Cubs) and U.S. Cellular Field (White Sox) stadiums.
Overall 8,4 Excellent
Based on 3 326 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Great location for exploring Chicago. Wonderful breakfast and nice happy hour, included in room price.
Excellent
10,0
Pros: That children are welcomed.I recently suggested this hotel for a family traveling cross country. Nice Hotel to relax. Have good breakfast!
Excellent
8,0
Pros: The room was nice and beds very comfortable. The breakfast and reception food was very good. Staff was nice. Good location.
Excellent
10,0
Pros: For me it was a fantastic value.
Excellent
9,0
Pros: The breakfast was good & the atmosphere was Awesome & need more Turkey to much pork
Good
6,0
Pros: The happy hour and work out facility were very good.
Excellent
8,0
Pros: Location. Size of room. Afternoon drinks and appetizers.
Excellent
10,0
Pros: The cleanliness and the customer service was outstanding.
Excellent
10,0
Pros: Love Everything Breakfast was Amazing❤️
Excellent
8,0
Pros: Location, snacks and breakfast
Excellent
10,0
Pros: Always a Treat to stay at Embassy Suites!
Excellent
10,0
Pros: Location and breakfast are great!
Details
Reviews
Overall 8,4 Excellent
Based on 3 326 reviews
Bar
9,7
Location
9,3
Breakfast
9,2
Value
7,8
Service
7,6
Room
6,6
Cleanliness
6,4
Pool
5,3
WiFi
5,0
Wellness
4,1
Bar
9,8
Location
9,0
Breakfast
8,7
Value
7,2
Service
6,6
Cleanliness
6,3
Room
5,8
Pool
5,1
Wellness
4,4
WiFi
3,9
Bar
9,7
Location
9,5
Breakfast
9,2
Value
8,0
Service
7,6
Room
5,7
Cleanliness
5,7
Vibe
5,5
Wellness
3,9
WiFi
3,6
Location
9,4
Breakfast
9,2
Service
7,1
Room
5,7
Service
7,5
Room
6,2
10,0 Excellent
Pros: Great location for exploring Chicago. Wonderful breakfast and nice happy hour, included in room price.
Cons: Some furniture in our room was starting to show a little wear and tear.
10,0 Excellent
Pros: That children are welcomed.I recently suggested this hotel for a family traveling cross country. Nice Hotel to relax. Have good breakfast!
Cons: That children are welcomed, parents Should be with multiple children that a person might bring.
8,0 Excellent
Pros: The room was nice and beds very comfortable. The breakfast and reception food was very good. Staff was nice. Good location.
Cons: The first room we got definitely someone had been smoking in it-- awful! Not sure if the person I had to call from my cell phone because the phone in the room did not work believed us. Someone finally came up and took us to a different room that did not smell. My sister and I are both allergic to cigarette smoke and there was NO DOUBT the first room had been smoked in. The rooms were warm, I had it turned to 65 and still to warm . I had called earlier in the week to verify the room and even though it took a few minutes they found the reservations and said everything was ok, When we checked in she took a long time to find the reservation, somehow it had gotten under my sisters name, I told them my name, paid the bill with my credit card and they still did not change it. I will not be doing the surveys sent to my email address with her name on them- I do not understand how the name got changed.
10,0 Excellent
Pros: For me it was a fantastic value.
Cons: The line for drinks at happy hour was too long for me to wait in.
9,0 Excellent
Pros: The breakfast was good & the atmosphere was Awesome & need more Turkey to much pork
Cons: The parking was to much,the parking was almost more than Hotel
6,0 Good
Pros: The happy hour and work out facility were very good.
Cons: The noise! It is so loud at night, every time there is a siren or horn outside you hear it. They give you ear plugs and those don’t work. Our view was a parking structure. Will not stay here again.
8,0 Excellent
Pros: Location. Size of room. Afternoon drinks and appetizers.
Cons: Room not clean. Mold in shower. Tips in couch cushion.
10,0 Excellent
Pros: The cleanliness and the customer service was outstanding.
Cons: There is no where for smokers to go other than outside. Quite the inconvenience when it's cold outside.
10,0 Excellent
Pros: Love Everything Breakfast was Amazing❤️
Cons: Everything was Great wouldn’t change anything
8,0 Excellent
Pros: Location, snacks and breakfast
Cons: Looking very worn in room and outdated on Mezzanine level.
10,0 Excellent
Pros: Always a Treat to stay at Embassy Suites!
Cons: No
10,0 Excellent
Pros: Location and breakfast are great!
Cons: Pool is small and shallow, no hot tub. Bathtub in room was gross and daughter would not bathe in it.
The Embassy Suites Chicago Downtown hotel is only three blocks from Michigan Avenue's Magnificent Mile and walking distance from the American Girl Place, Water Tower Place, Chicago Merchandise Mart, Chicago Apparel Center, Loyola University, House of Blues, Chicago Museum of Contemporary Art and the Rush Street night life. This full-service upscale all-suite hotel is just a short cab ride from Navy Pier, Grant Park, the Art Institute of Chicago, Shedd Aquarium, Field Museum, Lincoln Park Zoo, McCormick Place, Soldier Field - home of the Chicago Bears, the United Center - home of the Chicago Bulls & Chicago Black Hawks, Wrigley Field - home of the Chicago Cubs and US Cellular Field - home of the Chicago White Sox. Guests of the Embassy Suites Chicago Downtown hotel stay in NEWLY RENOVATED spacious two-room suites and receive a free cooked-to-order breakfast and an evening manager's reception Mondays- Fridays. High-speed internet access is available throughout the hotel. A free trolley shuttle (seasonal) to popular Navy Pier is one block from the hotel as is the CTA Red Line subway serving both the Loop as well as both Wrigley Field (Cubs) and U.S. Cellular Field (White Sox) stadiums.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8,3 Excellent
Based on 6 540 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Excellent
8,0
Pros: Stylish place in the heart of Magnificent Line. There is a laundry (washer+dryer) and ATM inside.
Excellent
8,0
Pros: Location.
Excellent
10,0
Pros: The theme stood out best based on how old fashioned it felt but with a new age flare on the inside. Additionally, the beds are comfortable, the shower pressure was awesome. Definitely greatly located in the middle of the city.
Excellent
10,0
Pros: It was very affordable and located close to the river area
Excellent
10,0
Pros: Perfect
Excellent
10,0
Pros: Perfect! Right in the middle of Chicago with easy access to the metro system and walking distance to the Magnificent mile. I received a great room for 1/4th the cost of other hotels in the area. The staff was great. Thanks for the stay
Poor
1,0
Pros: Nothing at all.
Good
7,0
Pros: The rooms were clean and comfortable. Its safe and very central.
Excellent
8,0
Pros: Staff in front desk was very nice! Location, location, location!!! Value..room is small but for a brief business stay it was perfect.
Excellent
10,0
Pros: Very good
Excellent
10,0
Pros: Perfect
Excellent
10,0
Pros: Cleaniness of the shower room and toilet.
Details
Reviews
Overall 8,3 Excellent
Based on 6 540 reviews
Location
9,7
WiFi
9,3
Bar
8,7
Value
8,2
Service
8,0
Room
6,3
Breakfast
5,3
Comfort
4,6
Location
9,7
WiFi
8,7
Bar
8,2
Service
8,1
Room
7,1
Comfort
5,8
Breakfast
4,0
Location
9,5
Vibe
9,0
Bar
8,7
Service
7,6
Breakfast
5,0
Room
4,5
Comfort
2,5
Location
9,6
Bar
8,7
Value
8,3
Service
8,2
Breakfast
5,6
Room
5,3
Comfort
4,2
Location
9,8
Bar
8,9
Service
8,1
Value
8,0
Room
5,0
Breakfast
4,9
Comfort
4,3
8,0 Excellent
Pros: Stylish place in the heart of Magnificent Line. There is a laundry (washer+dryer) and ATM inside.
Cons: The hostel rooms are very small, where 4 persons sleep on 2 square meters. Bathrooms are also inside each room, with both toilet and shower together, that could lead to queues at the morning. There is no common area except a bar area, that is very loud.
8,0 Excellent
Pros: Location.
Cons: This is a Hostel. Not so much a Hotel. If you are in your 20’s-30’s it’s Cool Trendy. But as a 60 plus year old. Please Emphasize that this is a Hostel!!.
10,0 Excellent
Pros: The theme stood out best based on how old fashioned it felt but with a new age flare on the inside. Additionally, the beds are comfortable, the shower pressure was awesome. Definitely greatly located in the middle of the city.
Cons: The lack of a substantial heating system at some times.
10,0 Excellent
Pros: It was very affordable and located close to the river area
Cons: No
10,0 Excellent
Pros: Perfect
Cons:
10,0 Excellent
Pros: Perfect! Right in the middle of Chicago with easy access to the metro system and walking distance to the Magnificent mile. I received a great room for 1/4th the cost of other hotels in the area. The staff was great. Thanks for the stay
Cons:
1,0 Poor
Pros: Nothing at all.
Cons: This place was horrible from the staff to the room. The room was cold and the heater wasn't working properly. The hotel gave me a desktop portable heater. They didn't change the sheets because they said they do it every three days. The rooms are small
7,0 Good
Pros: The rooms were clean and comfortable. Its safe and very central.
Cons: The kitchen could've been cleaner.
8,0 Excellent
Pros: Staff in front desk was very nice! Location, location, location!!! Value..room is small but for a brief business stay it was perfect.
Cons: I have been at this hotel /hostel many times. I got a shared room this time and the curtain in the bathroom was very moldy..l know its a shared room but come on guys..it just takes a wash or replacement. This was unusual the bathrooms are usually very clean. Also the rooms are showing wear..The curtains that keep the beds private are getting stained. Hopefully the hotel will get on it.
10,0 Excellent
Pros: Very good
Cons:
10,0 Excellent
Pros: Perfect
Cons:
10,0 Excellent
Pros: Cleaniness of the shower room and toilet.
Cons: There is a paper lamp in the common area but unable to turn on light. Had to pack my luggage in dark.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Overall 8,2 Excellent
Based on 5 406 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: last minute trip, used Whitehall befor. enjoy the location and price
Excellent
10,0
Pros: classic, the loved the staff, they were so helpful
Good
6,0
Pros: The staff & location; the restaurant & bar.
Excellent
9,4
Pros: Location was awesome. Staff was excellent.
Okay
4,0
Pros: Location
Excellent
8,0
Pros: The restaurant attached had the best breakfast I’ve had in years.
Excellent
10,0
Pros: Good location, 1 block off of Michigan. Great deal, $299 for a King Junior Suite, approx 450'. NICE!
Excellent
10,0
Pros: Great spot for seeing a play at Broadway playhouse and eating Francesca!! Loved it!
Okay
5,0
Pros: Location
Excellent
10,0
Pros: The room was great!
Good
6,0
Pros: Clean
Excellent
9,0
Pros: Great staff. Great location. Great room.
Details
Reviews
Overall 8,2 Excellent
Based on 5 406 reviews
Location
9,7
Service
8,6
Cleanliness
6,5
WiFi
6,5
Room
5,8
Breakfast
5,2
Wellness
4,8
Vibe
4,4
Amenities
4,1
Location
9,9
Service
8,7
Value
7,4
Bar
7,4
Cleanliness
6,5
Room
5,7
Comfort
5,6
Breakfast
5,0
Amenities
4,3
Wellness
4,1
Vibe
3,4
Location
9,5
Service
8,8
Cleanliness
6,4
Comfort
6,2
Room
5,6
Breakfast
4,7
WiFi
4,2
Amenities
3,9
Vibe
3,7
Location
9,7
Service
8,5
Value
7,1
Comfort
6,5
Cleanliness
6,1
Room
5,4
Breakfast
4,8
Amenities
3,8
Vibe
3,6
Location
9,6
Service
8,5
Room
4,5
Vibe
3,5
10,0 Excellent
Pros: last minute trip, used Whitehall befor. enjoy the location and price
Cons:
10,0 Excellent
Pros: classic, the loved the staff, they were so helpful
Cons:
6,0 Good
Pros: The staff & location; the restaurant & bar.
Cons: 1t. room they gave me had no hot water, the sink did not drain, the wifi was almost nonexistent, the hotel needs to be updated. I had an emergency and had to return home so I check out 2 days early and I could not get back the money for the 2 day's.
9,4 Excellent
Pros: Location was awesome. Staff was excellent.
Cons: The bar didn’t open till 4pm. The carpet in the room was kind of dirty. I couldn’t let my son crawl around on it. Very cool hotel though.
4,0 Okay
Pros: Location
Cons: Difficult to regulate room temperature - either too warm or too cold. Temperature in restaurant was cold - people eating with coats on. Staff forgot to give us our wake up call.
8,0 Excellent
Pros: The restaurant attached had the best breakfast I’ve had in years.
Cons: When I booked it said parking was included; however, when I arrived it was $65 for the night.
10,0 Excellent
Pros: Good location, 1 block off of Michigan. Great deal, $299 for a King Junior Suite, approx 450'. NICE!
Cons: no early breakfast. Restaurant didnt open until 0700.
10,0 Excellent
Pros: Great spot for seeing a play at Broadway playhouse and eating Francesca!! Loved it!
Cons: I have no recommendations. Everything i needed was there!!
5,0 Okay
Pros: Location
Cons: Dated, broken shower and lamp, couldn’t control heat, nasty front desk staff, requested early room housekeeping twice and was not done.
10,0 Excellent
Pros: The room was great!
Cons: Nothing really
6,0 Good
Pros: Clean
Cons: No coffee maker, microwave, refrigerator
9,0 Excellent
Pros: Great staff. Great location. Great room.
Cons:
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Imagine finding your own intimate, little haven in the heart of Chicagos Gold Coast. At Claridge House, youll wake up in a true neighborhood that feels worlds away from a typical big city hotel experience. You can start your day with a stroll to the lake front or a jog in Lincoln Park before discovering a new caf for lunch. A stay at Claridge House feels more like a homecoming, and its always easy to enjoy Chicago like a local.When not exploring the Windy City, relax in one of 165 newly renovated guest rooms featuring a chic, residence-style dcor. Sip a martini or snack on appetizers at Juniper. Close a quick deal in our beautiful boardroom. Work up a sweat in our movement studio or get a pedicure and massage at our onsite spa. And breathe easy were 100% smoke-free.Claridge House is your home in the heart of Chicago's Gold Coast.
Overall 8,2 Excellent
Based on 1 310 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Super convenient location close to the red line to get downtown. Comfortable beds. I needed more space to get some work done and they helped me find a room that worked for me. The avocado toast with salmon for breakfast was excellent.
Excellent
10,0
Pros: Location was great
Excellent
9,0
Pros: Cozy, homie feeling.
Poor
1,0
Pros: Want a refund because the hotel was below standard s
Good
7,0
Pros: When my first room was cold the staff moved me with no problem. My second room shower water was overflowing they moved me and gave us another night on them but no upgrade.
Excellent
10,0
Pros: Love the location and Bar!
Excellent
10,0
Pros: Great location and a the room was clean.
Okay
5,0
Pros: Location was perfect for bar hopping type night.
Excellent
10,0
Pros: Window view was awesome! Location is just about perfect, because it's walkable distances to all best sighseeing places. Definately will come back some day...
Good
6,0
Pros: Fireplace in our room
Excellent
10,0
Pros: rooms are nice and clean
Mediocre
2,0
Pros: The staff I interacted with were friendly and personable, and the cleaning staff kept bathroom and bed linens clean even though the property itself is REALLY poorly maintained. Pillows were pretty comfy.
Details
Reviews
Overall 8,2 Excellent
Based on 1 310 reviews
Location
9,1
WiFi
8,3
Service
7,6
Cleanliness
6,3
Room
6,3
Breakfast
6,1
Comfort
4,8
Location
9,3
Bar
8,9
Service
7,4
Cleanliness
6,6
Breakfast
6,2
Room
5,9
Comfort
4,9
Location
9,2
Service
7,5
Value
6,2
Cleanliness
5,7
Room
5,5
Comfort
5,3
Location
9,1
Service
7,6
Room
5,5
Comfort
4,9
Location
9,0
Service
7,5
Vibe
7,1
Room
5,8
Amenities
5,8
Comfort
4,8
10,0 Excellent
Pros: Super convenient location close to the red line to get downtown. Comfortable beds. I needed more space to get some work done and they helped me find a room that worked for me. The avocado toast with salmon for breakfast was excellent.
Cons:
10,0 Excellent
Pros: Location was great
Cons: Parking at $58 was crazy
9,0 Excellent
Pros: Cozy, homie feeling.
Cons: Thin walls
1,0 Poor
Pros: Want a refund because the hotel was below standard s
Cons: Would never stay there again
7,0 Good
Pros: When my first room was cold the staff moved me with no problem. My second room shower water was overflowing they moved me and gave us another night on them but no upgrade.
Cons: The only thing I didn't like was I got mov three times and no upgrade on the rooms. Don't think that was cool cause I been moved for three time. That's my days of stay and I didn't like the fact we had to keep moving our things.
10,0 Excellent
Pros: Love the location and Bar!
Cons:
10,0 Excellent
Pros: Great location and a the room was clean.
Cons: None
5,0 Okay
Pros: Location was perfect for bar hopping type night.
Cons: The hotel was not as nice as expected as shown online.
10,0 Excellent
Pros: Window view was awesome! Location is just about perfect, because it's walkable distances to all best sighseeing places. Definately will come back some day...
Cons: Espresso in hotel was great, except of it has been served without a plate and spoon. Didn't find a shoehorn in the room.
6,0 Good
Pros: Fireplace in our room
Cons: We were trapped in their elevator for a half hour until fire fighters could get there to pry the door open.
10,0 Excellent
Pros: rooms are nice and clean
Cons:
2,0 Mediocre
Pros: The staff I interacted with were friendly and personable, and the cleaning staff kept bathroom and bed linens clean even though the property itself is REALLY poorly maintained. Pillows were pretty comfy.
Cons: DUMP. Huge hole at corner of AC unit directly to outside, so room was cold even w/ therm turned to 85. Hall & carpet reeks of stale cigarettes. Safe didn't work. Key card had to be reset twice. Thin walls. Peeling paint in shower. Tiny room, tiny closet.
Imagine finding your own intimate, little haven in the heart of Chicagos Gold Coast. At Claridge House, youll wake up in a true neighborhood that feels worlds away from a typical big city hotel experience. You can start your day with a stroll to the lake front or a jog in Lincoln Park before discovering a new caf for lunch. A stay at Claridge House feels more like a homecoming, and its always easy to enjoy Chicago like a local.When not exploring the Windy City, relax in one of 165 newly renovated guest rooms featuring a chic, residence-style dcor. Sip a martini or snack on appetizers at Juniper. Close a quick deal in our beautiful boardroom. Work up a sweat in our movement studio or get a pedicure and massage at our onsite spa. And breathe easy were 100% smoke-free.Claridge House is your home in the heart of Chicago's Gold Coast.
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8,1 Excellent
Based on 3 812 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Poor
1,0
Pros: I was overcharged and I’m disputing the charges
Excellent
10,0
Pros: The atmosphere was fantastic, the 1920s themed Hotel. Music played in the lobby and on the street leading up to the hotel, creating a fun, relaxed, and anticipatory mood. I will definitely recommend The Knickerbocker Hotel to my friends and family. I could even see Lake Michigan from my room.
Excellent
9,0
Pros: I liked that the hotel was very close to shops and restaurants.
Excellent
8,0
Pros: Location
Excellent
10,0
Pros: Location, location, location. Really close to popular attractions and less than a block away from public transit. The staff was so accommodating and friendly.
Poor
1,0
Pros: The location
Excellent
10,0
Pros: Location
Excellent
10,0
Pros: Everything was great but the shower head.
Excellent
8,0
Excellent
10,0
Pros: Great property with a lot of history and memories. We were married here 17 years ago and always enjoy coming back for a visit.
Excellent
8,0
Pros: The service level for the price!
Excellent
10,0
Pros: Amazing! I went here for NYE and had a blast!
Details
Reviews
Overall 8,1 Excellent
Based on 3 812 reviews
Location
9,4
Service
7,2
WiFi
7,0
Room
6,3
Cleanliness
6,2
Comfort
5,1
Breakfast
4,9
Amenities
4,6
Wellness
2,8
Location
9,6
Bar
7,4
Service
7,0
Vibe
6,1
Cleanliness
6,1
Food
6,0
Room
5,6
Amenities
5,1
Comfort
4,6
Breakfast
4,4
Location
9,4
Service
6,4
Room
6,2
Food
6,0
Vibe
5,9
Cleanliness
5,8
Value
5,4
Breakfast
5,3
Comfort
5,1
Amenities
4,8
Location
9,2
Service
7,1
Room
6,1
Cleanliness
6,1
Value
5,5
Comfort
5,4
Vibe
5,4
Breakfast
4,7
Amenities
4,5
Location
9,5
Service
7,0
Room
6,4
Cleanliness
6,3
Vibe
6,0
Comfort
5,6
Value
4,9
Amenities
4,0
1,0 Poor
Pros: I was overcharged and I’m disputing the charges
Cons:
10,0 Excellent
Pros: The atmosphere was fantastic, the 1920s themed Hotel. Music played in the lobby and on the street leading up to the hotel, creating a fun, relaxed, and anticipatory mood. I will definitely recommend The Knickerbocker Hotel to my friends and family. I could even see Lake Michigan from my room.
Cons:
9,0 Excellent
Pros: I liked that the hotel was very close to shops and restaurants.
Cons: I didn't care for the shower it was very hard to turn on without getting wet (hair).
8,0 Excellent
Pros: Location
Cons: Coffee wasn’t very good, didn’t try restaurant because of that
10,0 Excellent
Pros: Location, location, location. Really close to popular attractions and less than a block away from public transit. The staff was so accommodating and friendly.
Cons:
1,0 Poor
Pros: The location
Cons: Was not clean the hallway the rooms
10,0 Excellent
Pros: Location
Cons: $15.00 a day charge was not expecting. No exhaust fan in bathroom .
10,0 Excellent
Pros: Everything was great but the shower head.
Cons: The shower
8,0 Excellent
Pros:
Cons: After paying in full months ahead of time I was charged a $15 per day facility fee. I find this to be distasteful and dishonest. Hidden fees are infuriating to me. I paid in full in good faith that my bill was satisfied only to find out it was not.
10,0 Excellent
Pros: Great property with a lot of history and memories. We were married here 17 years ago and always enjoy coming back for a visit.
Cons:
8,0 Excellent
Pros: The service level for the price!
Cons: There are some charges to my credit card that I did not authorize and the hotel has been slow to respond to fix the issues.
10,0 Excellent
Pros: Amazing! I went here for NYE and had a blast!
Cons: No!
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space. Self parking (subject to charges) is available onsite.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8,0 Excellent
Based on 7 244 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,0
Excellent
8,0
Pros: The location was 5-10 mins from everywhere we wanted to go
Mediocre
3,8
Pros: location
Good
7,9
Pros: It is very central, you can walk everywhere in the downtown area and there are lots of restaurants around in walking distance.
Excellent
8,3
Pros: was ok !
Excellent
8,0
Pros: The location & room size!
Excellent
10,0
Pros: Location of the hotel was perfect for what we needed. Great location to shopping and tons of restaurants. Room was clean and well appointed. Sunday brunch was a bit pricey so we didn’t eat at the hotel.
Excellent
10,0
Pros: Excellent location. Very well managed and maintained. Good value. Staff were pleasant and genuinely helpful.
Mediocre
2,0
Pros: The staff was friendly. Apart from that I was extremely dissatisfied with my stay. The staff was very nice but the hotel seemed understaffed. (More on that in the next question) Also, the bathroom design was nice.
Okay
5,0
Pros: They didn’t clean our room and locked us out if our room on the 2nd night of stay!
Excellent
10,0
Pros: The location and price
Excellent
8,0
Pros: Room was very spacious! It was very comfortable! Location is perfect!
Details
Reviews
Overall 8,0 Excellent
Based on 7 244 reviews
Location
9,5
Service
6,7
Cleanliness
6,4
Food
6,2
Room
5,9
Value
5,7
Vibe
5,7
Breakfast
5,7
Bar
5,5
WiFi
5,1
Comfort
4,3
Amenities
4,1
Location
9,6
Wellness
8,8
Service
6,8
Cleanliness
6,4
Room
6,4
Value
6,1
Food
6,1
Breakfast
6,0
Bar
5,7
Vibe
5,5
Comfort
5,2
Amenities
4,0
WiFi
3,5
Location
9,6
Service
6,9
Cleanliness
6,6
Food
6,3
Breakfast
6,1
Vibe
5,5
Room
5,5
Bar
5,0
Amenities
4,3
Comfort
3,8
WiFi
3,5
Location
9,8
Service
6,6
Cleanliness
6,3
Room
6,0
Food
6,0
Breakfast
5,7
Value
5,6
Vibe
5,3
Comfort
4,3
Amenities
4,2
WiFi
3,6
Location
9,5
Cleanliness
6,3
Food
6,2
Service
6,1
Room
5,6
Value
5,3
Breakfast
5,0
Vibe
5,0
Comfort
4,7
Amenities
3,7
WiFi
3,7
8,0 Excellent
Pros:
Cons: Access to a microwave would’ve been great to have.
8,0 Excellent
Pros: The location was 5-10 mins from everywhere we wanted to go
Cons: The rooms are extremely small.
3,8 Mediocre
Pros: location
Cons: First of all I was very excited to stay at this hotel because of its location and the photos that is uploaded are very nice. I booked a King size room but the bed was barley a queen. no mini bar, no room service, no coffee or tea in the room. yet they are charging a resort fees that is around 40% of your total stay amount, which i found very ridiculous. the only good thing is the location
7,9 Good
Pros: It is very central, you can walk everywhere in the downtown area and there are lots of restaurants around in walking distance.
Cons: The A/C was very very loud and we were able to turn it down but it was not possible to shut it off completely. The stuff wasn’t very helpfully either when we addressed this topic.
8,3 Excellent
Pros: was ok !
Cons: Breakfast is too expensive for what they offer you!
8,0 Excellent
Pros: The location & room size!
Cons: Restroom was small!
10,0 Excellent
Pros: Location of the hotel was perfect for what we needed. Great location to shopping and tons of restaurants. Room was clean and well appointed. Sunday brunch was a bit pricey so we didn’t eat at the hotel.
Cons: No everything was good
10,0 Excellent
Pros: Excellent location. Very well managed and maintained. Good value. Staff were pleasant and genuinely helpful.
Cons: It's downtown. So, parking is expensive. I don't like the "facility fee." It's a trick to advertise a lower price than actual cost of staying there.
2,0 Mediocre
Pros: The staff was friendly. Apart from that I was extremely dissatisfied with my stay. The staff was very nice but the hotel seemed understaffed. (More on that in the next question) Also, the bathroom design was nice.
Cons: Where to I begin. The door to the hall had a large gap so the room did not stay the temperature we wanted and you could hear every conversation being held in the hallway word for word. Next, the remote for the TV was out of battery and the TV buttons were virtually unreachable with how it was mounted to the wall. Furthermore, my girlfriend went to take a shower and to her horror found quite a few pieces of hair in the shower, long black hairs, she has blonde hair and I have extremely short brown hair. Moving on, I could not find a maid anywhere on our floor to get some more towels. The cart was there, but the maid was no where to be found.
5,0 Okay
Pros: They didn’t clean our room and locked us out if our room on the 2nd night of stay!
Cons:
10,0 Excellent
Pros: The location and price
Cons:
8,0 Excellent
Pros: Room was very spacious! It was very comfortable! Location is perfect!
Cons: The bathroom was outdated and small for such a big room.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
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Overall 8,0 Excellent
Based on 5 156 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7,0
Pros: Value
Okay
5,0
Pros: It was centrally locates in the city, beautiful architecture and nice view of the city.
Excellent
9,0
Pros: Very clean, plush, got an upgrade,
Good
7,1
Pros: The room was just recently remodeled, so the room itself was physically nice.
Good
6,0
Pros: While the staff was very nice and helpful, it took 3 trips downstairs for new keys because they didn't work, then they inspected and found out the battery was dead so a maintenance worker came up to fix it. Stayed on the 8th floor the only renovated floor per the front desk and while the room is VERY large and accommodates a family nicely, the bathroom is awkward, the bed didn't fit well in the space and there is only 1 TV in the living room - a Roku TV so unless you have Netflix account you are not able to watch TV. It was a nice hotel for the value and in a great location, but I don't think I would stay there again. While you can tell it has recently gotten a fresh coat of paint, it is dated and shows its wear.
Poor
1,0
Pros: Price and location
Okay
5,0
Pros: Location
Good
7,0
Pros: location
Good
6,0
Pros: the bar was fantastic
Okay
4,0
Pros: The staff was so incredibly helpful. They had suggestions, went out of their way to assist you, but weren’t pushy. The bar on the top floor was beautiful and a great place to have so close.
Mediocre
3,0
Pros: Great location
Okay
5,0
Pros: Under renovations not all services available.
Details
Reviews
Overall 8,0 Excellent
Based on 5 156 reviews
Location
9,4
Service
7,3
Bar
7,1
Comfort
6,5
Room
5,9
Vibe
4,8
Cleanliness
4,6
Food
4,0
WiFi
4,0
Amenities
3,1
Breakfast
2,5
Location
9,1
Service
6,6
Bar
6,5
Value
6,3
Comfort
5,7
Room
4,8
Cleanliness
4,0
Food
3,7
Vibe
3,4
Amenities
2,7
Breakfast
2,5
WiFi
2,1
Location
9,5
Service
7,0
Bar
7,0
Comfort
6,7
Room
5,6
Cleanliness
4,5
Food
4,1
Vibe
3,6
Amenities
2,7
WiFi
2,7
Breakfast
2,2
Location
9,5
Comfort
6,5
Service
6,2
Room
5,9
Cleanliness
4,5
Food
3,9
Vibe
3,5
Amenities
2,8
WiFi
2,7
Breakfast
2,4
Location
9,5
Bar
7,3
Service
7,3
Value
6,3
Comfort
6,2
Room
5,4
Vibe
4,2
Cleanliness
4,2
Food
3,7
Amenities
3,4
Breakfast
2,6
7,0 Good
Pros: Value
Cons: A little too crowded for me
5,0 Okay
Pros: It was centrally locates in the city, beautiful architecture and nice view of the city.
Cons: Every time I called the front desk I was put on hold immediately for at least 2 minutes which was frustrating. My room which was the nicest suite you can get had broken heat, it was freezing all night even after an engineer came to fix it so we were moved to a different room which was a double room instead of a king suite which was frustrating as well
9,0 Excellent
Pros: Very clean, plush, got an upgrade,
Cons: No breakfast area
7,1 Good
Pros: The room was just recently remodeled, so the room itself was physically nice.
Cons: I realize that not every room can have a great view, and this hotel is somewhat landlocked so there aren’t likely to be many good views. Our room was overlooking an alley, so that view wasn’t great, but understandable. Being the first to occupy the room after the remodel, there seemed to be some things that had not been checked out prior to occupancy, and needed to be finished yet. There was a large, full-length mirror leaning against the wall, which I suspect will eventually need to be attached to the wall. We called for service when one of the shades was stuck and would not come down due to an installation problem. The service person was able to dislodge and fix that issue. We also called for service to return to look at the room heater, but there was no resolution to that issue. The blower was noisy, but that wasn’t the problem that we called about. The problem was that the heating unit didn’t put out any warm air. This was even after the service person reported that he opened a hot water valve inside the unit further. The room was 73F, but never got warmer. It seemed that the heater’s blower was simply recirculating the room air. This was mentioned at the desk after the first night. I asked if there was possibly a MAIN system valve closed during remodeling which needed to be opened. I was told they would have maintenance check, but nothing changed for our second night’s stay. Also, with the remodeling, the hotel decided to set-up their televisions with ROKU sticks instead of cable. I personally own both ROKU & FIRESTICKS, so I plugged in my subscription information for access to my HULU, NETCOM & AMAZON accounts for movies and television. So, not having a cable connection was not an issue for movies and television programs. Plus ROKU does offer some free apps to cover some movie and television programs.
6,0 Good
Pros: While the staff was very nice and helpful, it took 3 trips downstairs for new keys because they didn't work, then they inspected and found out the battery was dead so a maintenance worker came up to fix it. Stayed on the 8th floor the only renovated floor per the front desk and while the room is VERY large and accommodates a family nicely, the bathroom is awkward, the bed didn't fit well in the space and there is only 1 TV in the living room - a Roku TV so unless you have Netflix account you are not able to watch TV. It was a nice hotel for the value and in a great location, but I don't think I would stay there again. While you can tell it has recently gotten a fresh coat of paint, it is dated and shows its wear.
Cons: Bathroom. Everything else was nice and spacious. Pull out sofa in a nicely decorated living room, and a hideaway corner with another sleeping option in addition to the bedroom is great for families. (stayed in an Executive King Suite - 8th floor)
1,0 Poor
Pros: Price and location
Cons: Not a 4-star hotel by any means. Old and dumpy room with stained carpets, lack of linen, small bathrooms, small elevator, no coffee in room, no alarm clock in room, no vending machines or available snack (or even water) avail at times.
5,0 Okay
Pros: Location
Cons: It's not a 4 star hotel, it's transitioning to a new name and ownership and is substandard.
7,0 Good
Pros: location
Cons: not sure it's really 4-star... it was a little beat up
6,0 Good
Pros: the bar was fantastic
Cons: change the carpet, more towels, and washcloths
4,0 Okay
Pros: The staff was so incredibly helpful. They had suggestions, went out of their way to assist you, but weren’t pushy. The bar on the top floor was beautiful and a great place to have so close.
Cons: Bathroom door didn’t close, holes in the ceiling where fixtures should be, ripping dirty carpet exposing screws, showerhead came out of the wall, scuffed and scraped furniture, etc. A big room but not set up for four people. Not worth the cost.
3,0 Mediocre
Pros: Great location
Cons: Our room was in very poor repair. We were told after we complained that the hote ais in the process of renovation. (Not our room apparently) Also, we were told they don't have maid service. We were there one week. Unexceptable, It's a hotel, not a hostel.
5,0 Okay
Pros: Under renovations not all services available.
Cons: Its under renovations more like a 3 star
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7,6 Good
Based on 2 783 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6,0
Excellent
10,0
Pros: It’s a great hotel
Excellent
9,0
Pros: From check in to check out, everything was so easy. The room was street facing which was nice. It was a little small but not cramped at all. The bed was large and comfortable but the shower was the best part. Great pressure and loved the design. The hotel provided room service which was amazing and affordable and it was conveniently located to all the places we needed to be and walking distance to the “L”. Overall a great stay and would stay again.
Good
7,0
Pros: - Cozy room. I saw people complaining about the size of the room, it is smaller than average, but I like it. It has everything I need. Bed was comfortable, decoration looks updated recently. - Location was great.
Excellent
10,0
Pros: Great hotel!!!!
Good
6,0
Pros: The location of this hote was nice to go into the downtown loop area.
Excellent
10,0
Pros: The overall look and feel of this hotel was great !
Mediocre
2,0
Pros: The location is ideal to most attractions in Downtown Chicago
Excellent
10,0
Pros: Excellent location, service, price
Excellent
10,0
Pros: I have stayed here many times. The price is alway right and it meets all my needs. I know what I m getting and my expectations Are not a 5 star .
Excellent
8,0
Pros: Location and pleasant staff.
Excellent
10,0
Pros: Friendly staff and location!
Details
Reviews
Overall 7,6 Good
Based on 2 783 reviews
Location
9,5
WiFi
7,9
Service
7,3
Value
6,8
Bar
6,5
Cleanliness
6,1
Amenities
5,8
Wellness
5,5
Room
5,3
Comfort
3,6
Breakfast
3,6
Location
9,4
Value
6,8
Service
6,8
Amenities
5,9
Cleanliness
5,6
Room
4,6
Comfort
3,2
Location
9,5
Value
6,8
Service
6,6
Cleanliness
5,9
Amenities
5,7
Room
5,4
Comfort
4,1
Location
9,6
Service
7,4
Cleanliness
5,6
Room
4,3
Comfort
3,4
Location
9,4
Value
7,0
Service
6,5
Cleanliness
6,3
Room
5,3
Comfort
3,7
6,0 Good
Pros:
Cons: The lobby is attractive but the hallways outside the rooms and ice machine areas are grubby and worn. Not a 4 star experience.
10,0 Excellent
Pros: It’s a great hotel
Cons: I don’t have nothing that I don’t like
9,0 Excellent
Pros: From check in to check out, everything was so easy. The room was street facing which was nice. It was a little small but not cramped at all. The bed was large and comfortable but the shower was the best part. Great pressure and loved the design. The hotel provided room service which was amazing and affordable and it was conveniently located to all the places we needed to be and walking distance to the “L”. Overall a great stay and would stay again.
Cons:
7,0 Good
Pros: - Cozy room. I saw people complaining about the size of the room, it is smaller than average, but I like it. It has everything I need. Bed was comfortable, decoration looks updated recently. - Location was great.
Cons: - Wall is a bit thin. TV and music can come through from the next room - Honk from the street can be heard pretty clear
10,0 Excellent
Pros: Great hotel!!!!
Cons: No!
6,0 Good
Pros: The location of this hote was nice to go into the downtown loop area.
Cons: Lights were controlled by one switch. The towel bars I. Bathroom were coming out of wall. I was in the room next to elevator and could hear people talked all night and the elevator beeps!
10,0 Excellent
Pros: The overall look and feel of this hotel was great !
Cons: I disliked there not being any parking available for guests. We had to park blocks away and walk to the hotel in the bad weather.
2,0 Mediocre
Pros: The location is ideal to most attractions in Downtown Chicago
Cons: Sink held water, had to call maintenance immediately!!! Hair all over my bathroom, even in the towels from previous guest and after complaining they never cleaned the hair, only changed sheets Housekeeping also ran out of wash cloths
10,0 Excellent
Pros: Excellent location, service, price
Cons: No
10,0 Excellent
Pros: I have stayed here many times. The price is alway right and it meets all my needs. I know what I m getting and my expectations Are not a 5 star .
Cons:
8,0 Excellent
Pros: Location and pleasant staff.
Cons: Small room, l no counter space in the bathroom.
10,0 Excellent
Pros: Friendly staff and location!
Cons: Room was smaller than expected and the hot water did t get very hot and we had some burned out light bulbs.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7,0 Good
Based on 5 463 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,0
Pros: The lobby is beautiful and the location is nice.
Excellent
10,0
Pros: Location, location, location. It's right in the heart of river north and there is parking garage next door.
Excellent
9,0
Pros: The price and location
Okay
4,0
Pros: Location
Okay
5,0
Pros: The location was unbelievably great. The staff was super accommodating and we really appreciated their help.
Okay
4,0
Pros: The location
Excellent
8,0
Pros: it was in a really beautiful location
Poor
1,0
Pros: Staff was polite, helpful and professional.
Mediocre
2,0
Good
7,0
Pros: Great Location. Clean linens. Most staff is friendly and professional.
Poor
1,0
Pros: This time around not a thing
Mediocre
3,0
Details
Reviews
Overall 7,0 Good
Based on 5 463 reviews
Location
9,4
Service
7,0
Food
5,6
Bar
5,3
WiFi
5,2
Vibe
4,2
Room
3,8
Comfort
3,6
Cleanliness
3,6
Wellness
2,6
Breakfast
1,6
Location
9,2
Service
7,4
Food
5,2
Vibe
3,7
Cleanliness
3,4
Comfort
3,1
Room
3,1
Location
9,4
Service
6,8
Bar
4,5
Vibe
4,1
WiFi
3,8
Comfort
3,7
Cleanliness
3,5
Room
3,3
Breakfast
2,0
Location
9,4
Service
6,6
Food
5,4
Comfort
3,7
Cleanliness
3,5
Vibe
3,5
Room
3,1
WiFi
2,6
Location
9,6
Value
7,5
Service
6,9
WiFi
3,9
Comfort
3,8
Room
3,8
Cleanliness
3,7
Vibe
3,1
Breakfast
1,6
7,0 Good
Pros: The lobby is beautiful and the location is nice.
Cons: The rooms are severely out of date with broken fixtures. Slow elevators. Very small rooms.
10,0 Excellent
Pros: Location, location, location. It's right in the heart of river north and there is parking garage next door.
Cons: The hotel is a little worn. The room were clean, but worn down.
9,0 Excellent
Pros: The price and location
Cons: Parking is so expensive
4,0 Okay
Pros: Location
Cons: Room was not cleaned prior to check-in.
5,0 Okay
Pros: The location was unbelievably great. The staff was super accommodating and we really appreciated their help.
Cons: The Upholstery on the chair was very worn, the bathroom was tiny and I should have brought my own toiletries and shower cap.
4,0 Okay
Pros: The location
Cons: Yes. One of the girls at front desk was not friendly at all when we checked out. I asked her about the extra $11 in charges that they did not tell me about for wifi or whatever and she just kind of gave me attitude.
8,0 Excellent
Pros: it was in a really beautiful location
Cons: the rooms were quite small but the most important part of it was at the staff was not friendly and when spoken to some of them never answered back or had an attitude four simple questions or a simple hello
1,0 Poor
Pros: Staff was polite, helpful and professional.
Cons: The hotel was not clean. The beds were old and sagging. The bathrooms were not hotel standard - sink/toilets were something that looked like it came from someone's home 25 years ago, mirror was old and black.It was loud,sounds and smells went everywhere
2,0 Mediocre
Pros:
Cons: My check-in experience was awful. Apparently they couldn't find my reservation in their records. The hotel had no water from 9am-4pm on 2 consecutive days. My worst hotel experience to date.
7,0 Good
Pros: Great Location. Clean linens. Most staff is friendly and professional.
Cons: Treadmill broken for more than a month now. Filthy furniture, need to put towels on chairs. Hotel could be excellent but is obviously being mismanaged at the top level. Lazy GM!
1,0 Poor
Pros: This time around not a thing
Cons: Room was so small When you opened the curtain you saw a brick wall Why have a window Bed was so old that was had to see a chiropractor the next day to get my back adjusted Was woken up at 3 am by security pounding in the wrong door Staff at desk
3,0 Mediocre
Pros:
Cons: I didn't like that they couldn't find my reservation when I arrived and I didn't like the fact that hotel guests had no running water from 9am - 4pm on two consecutive days. My worst hotel experience to date.
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.