Best Chicago hotels near Newberry Library
With a stay at The Peninsula Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 2 minutes by foot from Chicago Water Tower. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.
_R-image.jpg?width=66&height=66&crop=true)
Overall 9,5 Excellent
Based on 2 054 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: The question is what’s not to love
Excellent
10,0
Pros: If money allows, this is where you need to be! Was so good that we didn't even leave the hotel for 2 days!!! Excellent! Spa was WONDERFUL!
Excellent
9,2
Excellent
10,0
Pros: This place sets the standard for luxury hotel, everything was up to the highest quality and standard. Every gust matter, very welcoming staff ,friendly and helpful .
Excellent
10,0
Pros: If you think
Excellent
10,0
Pros: The staff was excellent and helpful. If I didn't know I was in Chicago, I would have thought I was in India at Oberoi. It didn't matter who the staff were--from front desk to housekeeping--they were helpful and pleasant. The iPad idea in the room was wonderful and there were no unnecessary calls to the front desk. Fabulous! Also, found out there is a Peninsula in New York and will be booking that hotel for our October trip.
Excellent
10,0
Pros: Very well kept hotel with fine finishes and ultimate luxury in the design of everything within the hotel
Excellent
10,0
Pros: The room was light and spacious, the bed great and the staff was just lovely. Being a little tech stupid it took me a while to figure out the lights and the AC. But I got it. I know if I had called they would immediately have helped me but I kept at it.
Excellent
10,0
Pros: It was very comfortable and excellent staff
Excellent
10,0
Excellent
9,6
Pros: Attentive, polite and knowledgeable staff. Great location. Immaculately clean hotel. Convenient restaurant services.
Excellent
10,0
Details
Reviews
Overall 9,5 Excellent
Based on 2 054 reviews
Amenities
9,7
Vibe
9,6
Cleanliness
9,6
Location
9,5
Service
9,4
Room
9,3
Comfort
8,9
Wellness
8,9
Bar
8,9
Breakfast
8,6
Food
8,6
Pool
7,9
Value
3,9
Location
9,7
Amenities
9,5
Cleanliness
9,4
Vibe
9,3
Service
9,3
Room
9,1
Comfort
8,7
Food
8,5
Service
9,4
Location
9,3
Room
8,9
Service
8,9
Room
8,8
10,0 Excellent
Pros: The question is what’s not to love
Cons:
10,0 Excellent
Pros: If money allows, this is where you need to be! Was so good that we didn't even leave the hotel for 2 days!!! Excellent! Spa was WONDERFUL!
Cons: not one thing
9,2 Excellent
Pros:
Cons: Shower
10,0 Excellent
Pros: This place sets the standard for luxury hotel, everything was up to the highest quality and standard. Every gust matter, very welcoming staff ,friendly and helpful .
Cons: Nothing.
10,0 Excellent
Pros: If you think
Cons:
10,0 Excellent
Pros: The staff was excellent and helpful. If I didn't know I was in Chicago, I would have thought I was in India at Oberoi. It didn't matter who the staff were--from front desk to housekeeping--they were helpful and pleasant. The iPad idea in the room was wonderful and there were no unnecessary calls to the front desk. Fabulous! Also, found out there is a Peninsula in New York and will be booking that hotel for our October trip.
Cons: Taking two elevators to the street level.
10,0 Excellent
Pros: Very well kept hotel with fine finishes and ultimate luxury in the design of everything within the hotel
Cons:
10,0 Excellent
Pros: The room was light and spacious, the bed great and the staff was just lovely. Being a little tech stupid it took me a while to figure out the lights and the AC. But I got it. I know if I had called they would immediately have helped me but I kept at it.
Cons:
10,0 Excellent
Pros: It was very comfortable and excellent staff
Cons:
10,0 Excellent
Pros:
Cons: Parking was very expensive for how much we paid for the hotel.
9,6 Excellent
Pros: Attentive, polite and knowledgeable staff. Great location. Immaculately clean hotel. Convenient restaurant services.
Cons: The hotel needs two swimming pools. A lap pool is all that is available for families. There needs to be a lap pool and a pool for children. It was very difficult swimming laps with children playing around me. The pool area is too small for children to enjoy and have fun. We experienced be awakened in the middle of the night from the sound of dance music being played at a wedding party in the hotel. We were on the 8th floor. We called the main desk and complained...they offered to move us to another room...why would we do that in the middle of the night? The deep base sound continued for another hour. This is unacceptable in a facility like the Peninsula...management needs to address this issue to avoid such a thing happening to others in the future. Truthfully we loved the privacy and location of our room but the noise from the party was very inconsiderate for others staying at the hotel. The noise should have been addressed and stopped by management immediately.
10,0 Excellent
Pros:
Cons: The orange juice is not freshly squeezed They served me a proper orange juice every morning as asked by us but full of skin. I asked for a smooth one but couldn’t managed to give me one.
With a stay at The Peninsula Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 2 minutes by foot from Chicago Water Tower. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.
The prestigious AAA Five Diamond award-winning Waldorf Astoria Chicago offers Parisian-inspired elegance in downtown's Gold Coast neighborhood. An urban sanctuary, the hotel offers easy access to all the city has to offer. Expansive guest rooms and suites feature private terraces, fireplaces, white Carrara marble bathrooms with soaking tubs, separate showers and vanities with inset LCD televisions, lavish bath amenities, and plush terry cloth bathrobes. WiFi is complimentary in all guest rooms. The award-winning Waldorf Spa & Health Club helps guests truly relax with spa and salon services, indoor lap pool, cardio and personal training sessions and wellness classes. With two Michael Mina Restaurants serving seasonal French cuisine, guests have both casual and fine dining options so they don’t need to leave the property.
Overall 9,3 Excellent
Based on 1 194 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10,0
Pros: The room was very comfortable the bed was very soft and the bathroom what's beautiful
Excellent
10,0
Pros: We’ve stayed here before and it’s a nice get away
Mediocre
3,8
Pros: It took over 40 minutes to check in even after I showed them confirmation. Finally they decided to give me a room and when they did it was the worst room in the building. No view I was supposed to get a 1 bed room with terrance but I got a balcony in the corner. Pus we get to the room finally and fire place doesn’t work. They came to fix it but then it wouldn’t cut of so I had to call back to get them to turn off. Maintenance said it was a bad switch and would be fixed the next morning which it never did get fix. So we left the room the next morning and we assumed they fixed the problem. When we returned it wasn’t fixed plus housekeeping had cleaned the room but my wife hoes to lay down and there was a dead snell smashed in the sheet like someone killed it and just left it there. Plus fireplace still didnt work. So they sent housekeeping and maintenance up at 1 am to change sheets and fix fireplace again. Well after they “fixed” the problem so called they left said fireplaces was on a timer so it will shut itself off. So my wife went to sleep I left she called me in a panic out of her sleep said carbon monoxide detector was going off and room smelled like gas. It was the fireplace so they came up shut the gas off took the batteries out the detector said it was bad didn’t replace it and left. We should’ve been switched to another room but instead they offered me a free breakfast! Wow there is a lot more but to much to type. We have pictures of the bug smashed in the sheets.
Excellent
10,0
Pros: The room was lovely, very comfortable.
Excellent
10,0
Pros: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!
Excellent
10,0
Pros: I loved everything about the hotel
Excellent
10,0
Pros: The best experience at a hotel I've ever had. We stayed here for a night to treat to ourselves to a little romantic weekend in Chicago, and our experience at Waldorf Astoria so wonderful that we will likely return every year! The hotel staff was so friendly and immediately changed our bedding to hypoallergenic when I mentioned my down feather allergy while checking in. The room was immaculate and sparkling clean, but also it simply felt like a room that we actually wanted to spend time in. Overall, a wonderful first time at a Waldorf Astoria property (and certainly not the last).
Excellent
10,0
Pros: Elegance, service from staff.
Excellent
9,6
Excellent
10,0
Pros: ORIGINAL ROOM HAD AN ISSUE, SO THE MANAGER UPGRADED THE ROOM AT NO EXTRA CHARGE. THE ROOM WAS AMAZING AND EXCEEDED MY EXPECTATIONS. THANK YOU FOR A WONDERFUL EXPERIENCE CHARLES.
Excellent
10,0
Pros: The staff was incredible, from the front door group, to the front desk, to housekeeping, and food service.....all top shelf
Excellent
10,0
Pros: Beautiful room, the staff was amazing! And I spent way too much at the bar because it was so good!
Details
Reviews
Overall 9,3 Excellent
Based on 1 194 reviews
Location
9,7
Breakfast
9,3
Service
8,9
Room
8,6
Comfort
8,3
Wellness
8,3
Pool
8,0
Food
8,0
Location
9,7
Service
8,7
Room
8,2
Comfort
8,0
Service
8,8
Room
8,2
Cleanliness
7,9
10,0 Excellent
Pros: The room was very comfortable the bed was very soft and the bathroom what's beautiful
Cons: Wish the balcony had a better view
10,0 Excellent
Pros: We’ve stayed here before and it’s a nice get away
Cons:
3,8 Mediocre
Pros: It took over 40 minutes to check in even after I showed them confirmation. Finally they decided to give me a room and when they did it was the worst room in the building. No view I was supposed to get a 1 bed room with terrance but I got a balcony in the corner. Pus we get to the room finally and fire place doesn’t work. They came to fix it but then it wouldn’t cut of so I had to call back to get them to turn off. Maintenance said it was a bad switch and would be fixed the next morning which it never did get fix. So we left the room the next morning and we assumed they fixed the problem. When we returned it wasn’t fixed plus housekeeping had cleaned the room but my wife hoes to lay down and there was a dead snell smashed in the sheet like someone killed it and just left it there. Plus fireplace still didnt work. So they sent housekeeping and maintenance up at 1 am to change sheets and fix fireplace again. Well after they “fixed” the problem so called they left said fireplaces was on a timer so it will shut itself off. So my wife went to sleep I left she called me in a panic out of her sleep said carbon monoxide detector was going off and room smelled like gas. It was the fireplace so they came up shut the gas off took the batteries out the detector said it was bad didn’t replace it and left. We should’ve been switched to another room but instead they offered me a free breakfast! Wow there is a lot more but to much to type. We have pictures of the bug smashed in the sheets.
Cons: Service, the room, and overall experience
10,0 Excellent
Pros: The room was lovely, very comfortable.
Cons: The person at the front desk told us we'd have coffee service in the morning, even asking us what time we'd like it, but it did not arrive. There was no mention of the $20 breakfast or the $50 dinner in the booking.com information.
10,0 Excellent
Pros: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!
Cons: No! I absolutely loved everything!
10,0 Excellent
Pros: I loved everything about the hotel
Cons:
10,0 Excellent
Pros: The best experience at a hotel I've ever had. We stayed here for a night to treat to ourselves to a little romantic weekend in Chicago, and our experience at Waldorf Astoria so wonderful that we will likely return every year! The hotel staff was so friendly and immediately changed our bedding to hypoallergenic when I mentioned my down feather allergy while checking in. The room was immaculate and sparkling clean, but also it simply felt like a room that we actually wanted to spend time in. Overall, a wonderful first time at a Waldorf Astoria property (and certainly not the last).
Cons: We ordered room service for breakfast and it felt underwhelming in quality for the price that we paid, but overall it tasted fine. Noticed that the fireplace didn't work, but it was the middle of August so I'm guessing it was just disabled.
10,0 Excellent
Pros: Elegance, service from staff.
Cons:
9,6 Excellent
Pros:
Cons: Room service was slow
10,0 Excellent
Pros: ORIGINAL ROOM HAD AN ISSUE, SO THE MANAGER UPGRADED THE ROOM AT NO EXTRA CHARGE. THE ROOM WAS AMAZING AND EXCEEDED MY EXPECTATIONS. THANK YOU FOR A WONDERFUL EXPERIENCE CHARLES.
Cons:
10,0 Excellent
Pros: The staff was incredible, from the front door group, to the front desk, to housekeeping, and food service.....all top shelf
Cons:
10,0 Excellent
Pros: Beautiful room, the staff was amazing! And I spent way too much at the bar because it was so good!
Cons:
The prestigious AAA Five Diamond award-winning Waldorf Astoria Chicago offers Parisian-inspired elegance in downtown's Gold Coast neighborhood. An urban sanctuary, the hotel offers easy access to all the city has to offer. Expansive guest rooms and suites feature private terraces, fireplaces, white Carrara marble bathrooms with soaking tubs, separate showers and vanities with inset LCD televisions, lavish bath amenities, and plush terry cloth bathrobes. WiFi is complimentary in all guest rooms. The award-winning Waldorf Spa & Health Club helps guests truly relax with spa and salon services, indoor lap pool, cardio and personal training sessions and wellness classes. With two Michael Mina Restaurants serving seasonal French cuisine, guests have both casual and fine dining options so they don’t need to leave the property.
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
Overall 9,1 Excellent
Based on 1 271 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: The room, location, and view were all excellent
Excellent
10,0
Pros: Great Location, Nice views with floor to ceiling windows! Great CA King Bed! Very nice!
Excellent
10,0
Pros: The staff was simply awesome. The end.
Excellent
10,0
Pros: Love the roof top bar/restaurant. Enjoyed our stay at Conrad! Will definitely be our go-to next visit to Chicago.
Excellent
10,0
Pros: Easy check in, great location.
Excellent
10,0
Pros: Great location, good service and amenities
Excellent
8,3
Excellent
10,0
Excellent
10,0
Pros: Location, comfort
Excellent
10,0
Pros: Everything was marvelous
Good
7,5
Excellent
10,0
Pros: Traveled a fair amount and Conrad was possibly the nicest hotel at which I've ever had the pleasure to stay. Room was large and nicely appointed. Staff were cheerful and helpful. Location is great. Cool rooftop bar. Definitely will return
Details
Reviews
Overall 9,1 Excellent
Based on 1 271 reviews
Location
9,7
Vibe
9,4
Room
9,2
Cleanliness
9,2
Comfort
8,5
Service
8,4
Wellness
8,1
WiFi
7,4
Bar
7,0
Breakfast
5,4
Location
9,8
Room
9,5
Vibe
9,3
Cleanliness
9,3
Service
8,7
Comfort
8,5
Value
8,0
Location
9,6
Room
8,9
Vibe
8,9
Comfort
8,6
Service
8,0
Amenities
7,7
Location
9,8
Room
9,1
Service
8,2
10,0 Excellent
Pros: The room, location, and view were all excellent
Cons: Turn down service would have been nice
10,0 Excellent
Pros: Great Location, Nice views with floor to ceiling windows! Great CA King Bed! Very nice!
Cons:
10,0 Excellent
Pros: The staff was simply awesome. The end.
Cons:
10,0 Excellent
Pros: Love the roof top bar/restaurant. Enjoyed our stay at Conrad! Will definitely be our go-to next visit to Chicago.
Cons:
10,0 Excellent
Pros: Easy check in, great location.
Cons: Lipstick on the coffee cups that were in the room.
10,0 Excellent
Pros: Great location, good service and amenities
Cons: No
8,3 Excellent
Pros:
Cons: Restaurant Baptiste is badly managed and food is marginal.
10,0 Excellent
Pros:
Cons: Great bell staff very helpful. Joshua at check in was most friendly.
10,0 Excellent
Pros: Location, comfort
Cons:
10,0 Excellent
Pros: Everything was marvelous
Cons:
7,5 Good
Pros:
Cons: The extra 3000k charges on my credit card and bank card.
10,0 Excellent
Pros: Traveled a fair amount and Conrad was possibly the nicest hotel at which I've ever had the pleasure to stay. Room was large and nicely appointed. Staff were cheerful and helpful. Location is great. Cool rooftop bar. Definitely will return
Cons:
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
Eurostars Magnificent Mile is located in the heart of Chicago, in the prestigious River North neighborhood, surrounded by the shops, bars and restaurants of the iconic Magnificent Mile. The hotel features an industrial-chic style with exposed concrete ceilings and avant-garde elements which contrast with the wooden floors and soft tones of all the rooms, creating a cozy atmosphere. Moreover, there is a wellness area offering a wide variety of beauty and massage treatments, as well as a sauna. Guests can also enjoy dinner at the Portsmith restaurant, which serves fish and seafood, or end the day while tasting a cocktail on the Apogee terrace.
Overall 9,0 Excellent
Based on 1 107 reviews
All reviews
- All reviews
Excellent
10,0
Pros: Friendly staff ! Excellent location ! Room service was amazing !
Excellent
10,0
Pros: And the rooftop was was incredible!
Excellent
10,0
Excellent
8,0
Pros: The shower was huge and the rain shower head was awesome.
Excellent
10,0
Pros: From our greeting given by TJ( the gold standard for what all doorman should aspire to) to the rest of the staff and the accommodations it was one of our best experiences ever.
Good
6,0
Pros: Clean and convenient location
Excellent
9,0
Pros: Staff was friendly and very knowledgeable about the area.
Okay
4,6
Pros: Location
Excellent
10,0
Pros: Everything
Okay
5,0
Pros: Only the Location
Excellent
9,2
Pros: View, room, good staff, easy corrections, valet parking, really good location.
Excellent
8,8
Pros: Location and the staff
Excellent
8,0
Pros: rooms are clean and modern with quality furnishings. Bed was pure luxury. Views over Chicago city are amazing.
Good
7,7
Pros: The bed was really comfortable. I liked it so much
Okay
5,0
Okay
5,0
Pros: location and services
Good
7,7
Pros: shower and bed
Good
7,6
Pros: $self.pros
Excellent
8,0
Pros: Clean--VERY friendly staff--Great value for Chicago--Even turned down the bedding--Classy--I'll be back !!!
Good
6,8
Pros: The room size and the location are very nice. Service is very good. It also provides continental breakfast.
Excellent
8,0
Pros: The view was great! We stayed on a corner room on the 8th floor. The two corner walls consisted of huge windows!
Good
7,2
Pros: The spacious rooms and rain shower.
Details
Reviews
Overall 9,0 Excellent
Based on 1 107 reviews
Cleanliness
9,2
Comfort
9,1
Location
9,5
Services
8,9
Staff
8,9
Value for money
8,5
10,0 Excellent
Pros: Friendly staff ! Excellent location ! Room service was amazing !
Cons:
10,0 Excellent
Pros: And the rooftop was was incredible!
Cons:
10,0 Excellent
Pros:
Cons: Everything was great
8,0 Excellent
Pros: The shower was huge and the rain shower head was awesome.
Cons: The second night of our stay another guest staying with the hotel entered our room when we were sleeping waking us up. When she checked in they gave her our room number and a key. It was freighting at first and disappointing as there were no additional locks on the hotel room door for safety. I reported it to two different people and no service recovery happened. I could tell the other guest was shocked too. I have never had this happen before. We paid over $800 for this hotel for the weekend, expected to have more safety than that.
10,0 Excellent
Pros: From our greeting given by TJ( the gold standard for what all doorman should aspire to) to the rest of the staff and the accommodations it was one of our best experiences ever.
Cons: Leaving!!!
6,0 Good
Pros: Clean and convenient location
Cons: The bed was uncomfortable and the hotel is kind of pricey
9,0 Excellent
Pros: Staff was friendly and very knowledgeable about the area.
Cons:
4,6 Okay
Pros: Location
Cons: Very uncomfortable design and atmosphere
10,0 Excellent
Pros: Everything
Cons: Nothing
5,0 Okay
Pros: Only the Location
Cons: Too much expensive for the service. Very unpleasant welcome from the girl staff on arrival sunday sept 22 at 7 pm. Very old and non maintained. The room television in NOT in front of the , it is on the left side. You have neck pain on watching. The 30$ buffet breakfast offers only one big spoon of eggs. No napkins, not any other hot meal, no croissant, no orange juice, not any other juice, no skimmed milk: when I asked for bacon, she went and never came back ( it was monday 9/23 at 10 am). Definitely one should not go to this hotel ! It was as if you were bothering the staff for being there. The only one who talked to me was the french speaking concierge!
9,2 Excellent
Pros: View, room, good staff, easy corrections, valet parking, really good location.
Cons: Loud weekends; light breakfast selection
8,8 Excellent
Pros: Location and the staff
Cons: Rooms need renovation
8,0 Excellent
Pros: rooms are clean and modern with quality furnishings. Bed was pure luxury. Views over Chicago city are amazing.
Cons:
7,7 Good
Pros: The bed was really comfortable. I liked it so much
Cons: Pay TV
5,0 Okay
Pros:
Cons: The showers in these rooms lack curtains or doors; about an inch of water collected on the floor during every shower and you will spend quite a bit of your time (and all of your clean towels) swabbing it up. They're very, very poorly - and wastefully - designed.
5,0 Okay
Pros: location and services
Cons:
7,7 Good
Pros: shower and bed
Cons: water, sodas at minibar is not included
7,6 Good
Cons: They charged the full stay at the time of booking, which is really not the deal when using Booking.com!!!
8,0 Excellent
Pros: Clean--VERY friendly staff--Great value for Chicago--Even turned down the bedding--Classy--I'll be back !!!
Cons: Nope
6,8 Good
Pros: The room size and the location are very nice. Service is very good. It also provides continental breakfast.
Cons: Could hear the noise from the room next door.
8,0 Excellent
Pros: The view was great! We stayed on a corner room on the 8th floor. The two corner walls consisted of huge windows!
Cons: The room was smaller than what I thought it would be. I was disappointed to find out that the rooftop lounge was not open yet.
7,2 Good
Pros: The spacious rooms and rain shower.
Cons: The resturant food was ok but way overpriced.
Eurostars Magnificent Mile is located in the heart of Chicago, in the prestigious River North neighborhood, surrounded by the shops, bars and restaurants of the iconic Magnificent Mile. The hotel features an industrial-chic style with exposed concrete ceilings and avant-garde elements which contrast with the wooden floors and soft tones of all the rooms, creating a cozy atmosphere. Moreover, there is a wellness area offering a wide variety of beauty and massage treatments, as well as a sauna. Guests can also enjoy dinner at the Portsmith restaurant, which serves fish and seafood, or end the day while tasting a cocktail on the Apogee terrace.
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
Overall 8,9 Excellent
Based on 3 732 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Location and staff!
Excellent
10,0
Pros: Comfy bed, central location, large room, very helpful staff.
Excellent
9,6
Pros: Great location. Very clean. Great facilities.
Excellent
9,6
Pros: Staff, rooms were large and comfortable, good location
Excellent
10,0
Pros: Everything was awesome. The staff, the accommodations, the food at breakfast. I will highly recommend. My son-in-law is actually looking to surprise my daughter with a stay here for her birthday. I hope that their experience will be just as special.
Excellent
10,0
Pros: Location is perfect. The room is specious and bed is so comfortable.
Excellent
8,0
Pros: Hotel is well located close to the Magnificent Mile for shopping. There's also a varied choice of restaurants nearby. Breakfast offered a wide selection and eggs done to order. All staff were courteous and friendly. Room was very clean.
Excellent
8,0
Pros: Room size, lobby, agents
Excellent
10,0
Pros: Price and room. Nice bar area and location good for shopping.
Excellent
10,0
Pros: The decor and location
Excellent
10,0
Pros: great with the small details!
Excellent
10,0
Pros: Location
Details
Reviews
Overall 8,9 Excellent
Based on 3 732 reviews
Location
9,5
Vibe
9,3
Bar
9,2
Cleanliness
9,2
Service
8,7
Room
8,5
WiFi
8,3
Comfort
7,8
Breakfast
7,0
Pool
5,5
Bar
9,3
Cleanliness
9,2
Location
9,2
Service
8,8
Wellness
8,3
Room
8,1
Breakfast
6,6
Pool
6,1
Value
5,3
Location
9,8
Cleanliness
9,0
Service
8,6
Room
8,4
Comfort
8,1
Breakfast
7,3
Pool
5,5
Location
9,4
Service
8,9
Room
8,3
Comfort
7,8
Location
9,6
Service
8,4
Room
8,3
10,0 Excellent
Pros: Location and staff!
Cons: No, everything was good.
10,0 Excellent
Pros: Comfy bed, central location, large room, very helpful staff.
Cons:
9,6 Excellent
Pros: Great location. Very clean. Great facilities.
Cons: For guests travelling from the UK be aware of the extra tax etc that they add to the bill. They put a $75 deposit on your bill for each night you stay. This gets refunded when you leave. Just to be aware as it bumps the price up considerably on initial payment.
9,6 Excellent
Pros: Staff, rooms were large and comfortable, good location
Cons: Rooms were a bit dark and gloomy. Not much wardrobe hanging space
10,0 Excellent
Pros: Everything was awesome. The staff, the accommodations, the food at breakfast. I will highly recommend. My son-in-law is actually looking to surprise my daughter with a stay here for her birthday. I hope that their experience will be just as special.
Cons:
10,0 Excellent
Pros: Location is perfect. The room is specious and bed is so comfortable.
Cons: Some noise from the street can be heard at midnight.
8,0 Excellent
Pros: Hotel is well located close to the Magnificent Mile for shopping. There's also a varied choice of restaurants nearby. Breakfast offered a wide selection and eggs done to order. All staff were courteous and friendly. Room was very clean.
Cons: I thought the breakfast was quite expensive with buffet at $30 including tax. On this you are restricted to just 1 hot drink & freshly squeezed orange juice is excluded. Perhaps it's a British thing, but I also would have liked just standard cornflakes included in the cereal selection.
8,0 Excellent
Pros: Room size, lobby, agents
Cons: Pool is small
10,0 Excellent
Pros: Price and room. Nice bar area and location good for shopping.
Cons:
10,0 Excellent
Pros: The decor and location
Cons:
10,0 Excellent
Pros: great with the small details!
Cons:
10,0 Excellent
Pros: Location
Cons: Everything was fine.
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Overall 8,8 Excellent
Based on 11 480 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
10,0
Pros: The location was fantastic! It was close enough to the theaters and close to great food . I had a Dr. appt. at Northwestern the next day and it was a quick walk over.
Excellent
10,0
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Good
7,0
Excellent
9,6
Pros: This is my favorite hotel in Chicago: good location, helpful staff, nice rooms, nice gym, good breakfast, nice French touch, reasonable value for money if you make your reservations early
Excellent
10,0
Pros: Lydia and Morgan were wonderful at the front desk.
Excellent
9,2
Pros: Cleanliness Location Food
Excellent
10,0
Pros: Beautiful hotel we loved staying here. We were celebrating our anniversary and they had chocolate covered strawberries waiting for us in the room with a voucher for 2 glasses of champagne. Service was excellent location is perfect close to all major attractions. I highly recommend staying here.
Excellent
10,0
Pros: Everything was phenomenal. We had a beautiful room with a nice view. The bed was very comfortable and the shower was great. We received a very thoughtful birthday treat from the hotel - thank you! And both breakfast and location were wonderful.
Excellent
9,0
Pros: The view was beautiful. The bed was like sinking into a cloud. The staff was incredibly friendly and helpful. The valet parkers went above and beyond and made parking so convenient. All the staff seemed to genuinely enjoy their jobs and want to accommodate us.
Okay
5,8
Pros: The view.
Excellent
9,0
Pros: Location and staff
Excellent
10,0
Details
Reviews
Overall 8,8 Excellent
Based on 11 480 reviews
Location
9,5
Vibe
9,3
Room
8,4
Service
8,4
WiFi
7,9
Breakfast
6,6
Location
9,6
Room
8,3
Service
8,3
WiFi
6,8
Breakfast
6,2
Food
6,1
Value
5,4
Location
9,4
Vibe
9,3
Room
8,5
Service
8,4
WiFi
6,9
Food
6,3
Breakfast
5,9
Vibe
9,4
Location
9,4
Cleanliness
8,8
Service
8,3
Room
8,2
Breakfast
7,2
Value
5,4
Location
9,5
Room
8,4
Cleanliness
8,2
Service
7,7
Breakfast
6,8
Value
5,9
10,0 Excellent
Pros: The location was fantastic! It was close enough to the theaters and close to great food . I had a Dr. appt. at Northwestern the next day and it was a quick walk over.
Cons: Loved everything!!
10,0 Excellent
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Cons:
7,0 Good
Pros:
Cons: Room not cleaned very well each day and lift smelt of pee and had splatters on doors for two days before it was cleaned
9,6 Excellent
Pros: This is my favorite hotel in Chicago: good location, helpful staff, nice rooms, nice gym, good breakfast, nice French touch, reasonable value for money if you make your reservations early
Cons: It continues to annoy me that they automatically charge an 18% tip on breakfast, AND even if breakfast was included in the room fee, AND in addition they leave an empty line on the payment slip for a tip, AND that while ordering the same breakfast every day the price is not always the same. I paid their attention to all of that in my prior stays and nothing has changed.
10,0 Excellent
Pros: Lydia and Morgan were wonderful at the front desk.
Cons:
9,2 Excellent
Pros: Cleanliness Location Food
Cons: No pool
10,0 Excellent
Pros: Beautiful hotel we loved staying here. We were celebrating our anniversary and they had chocolate covered strawberries waiting for us in the room with a voucher for 2 glasses of champagne. Service was excellent location is perfect close to all major attractions. I highly recommend staying here.
Cons:
10,0 Excellent
Pros: Everything was phenomenal. We had a beautiful room with a nice view. The bed was very comfortable and the shower was great. We received a very thoughtful birthday treat from the hotel - thank you! And both breakfast and location were wonderful.
Cons:
9,0 Excellent
Pros: The view was beautiful. The bed was like sinking into a cloud. The staff was incredibly friendly and helpful. The valet parkers went above and beyond and made parking so convenient. All the staff seemed to genuinely enjoy their jobs and want to accommodate us.
Cons: The elevators took quite a long time to come when you needed one.
5,8 Okay
Pros: The view.
Cons: Upcharged for everything. Long wait times for services. Lackluster appeal.
9,0 Excellent
Pros: Location and staff
Cons: Half the elevators weren’t working
10,0 Excellent
Pros:
Cons: The bathroom had little counter space and the closet was minuscule for hanging clothes
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
The Embassy Suites Chicago Downtown Magnificent Mile is a sleek and upscale 4 Diamond property located in Downtown Chicago, minutes away from Michigan Avenue shopping and Navy Pier family fun. The Magnificent Mile area also features top rated restaurants and entertainment, as well as many corporate businesses. Northwestern Memorial Hospital and the University of Chicago Gleacher Center are within walking distance. There is a Whole Foods across the street and a Target and Walgreens around the corner for your convenience. The property is centrally located from both Chicago O'Hare Airport (ORD) and Midway Airport (MWI), and are both easily accessible from public transportation that surrounds the hotel. The Embassy Suites Magnificent Mile has 455 spacious two-room suites that each feature a private bedroom and separate living area and includes two 48-inch TVs and a kitchenette with refrigerator, microwave and coffeemaker. Upgrade your room for even more spectacular views of Downtown Chicago as well as additional amenities. All suites include free made-to-order breakfast and complimentary Evening Reception*, served daily in our scenic glass atrium and herb-growing Sky Garden. Enjoy an herb-inspired dish or a specialty Herradura cocktail from 511 North. Start your day with a workout in the 24-hour fitness center featuring modern equipment, or with a swim in our indoor pool. The complimentary business center is open for 24 hours and will meet all your needs with free Wi-Fi and printing. Enjoy the suite life at the Embassy Mag Mile! *Service of alcohol subject to state and local laws. Must be of legal drinking age.
Overall 8,7 Excellent
Based on 5 066 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: Perfect for families.
Excellent
10,0
Pros: Great experience!
Excellent
10,0
Pros: Great breakfast with a nice variety of good quality food including omelet made to your taste.
Excellent
8,0
Pros: All except costs of drinks
Excellent
8,8
Pros: The hotel itself was great and breakfast was amazing
Excellent
9,6
Pros: Rooms were super comfortable and big. Excellent breakfast and the snacks in the afternoon were a welcomed surprize
Excellent
10,0
Pros: The hotel was in an idea location for site seeing. The staff was exceptionally friendly.
Okay
4,0
Excellent
9,2
Pros: Spacious room, comfortable beds, good made to order breakfast, short wait time for elevators, convenient location
Good
6,0
Pros: The cleanliness of the property and also the location. I was able to walk to alot of places plus the bus and train were easy to access.
Excellent
10,0
Pros: Everything
Excellent
9,0
Pros: Location was fabulous, and reception desk staff very helpful and pleasant.
Details
Reviews
Overall 8,7 Excellent
Based on 5 066 reviews
Location
9,1
Bar
8,5
Service
8,3
Breakfast
8,3
Value
7,8
Room
7,7
WiFi
6,4
Cleanliness
6,0
Beach
5,5
Wellness
4,3
Pool
3,1
Location
9,1
Service
8,7
Bar
8,6
Breakfast
8,2
Room
6,6
Food
6,0
Cleanliness
5,1
Comfort
5,0
WiFi
4,7
Wellness
4,4
Pool
3,3
Location
9,2
Breakfast
8,5
Service
8,2
Room
7,5
Value
7,4
Food
6,2
Cleanliness
6,1
Location
9,0
Breakfast
8,5
Value
8,0
Service
7,8
Room
6,2
10,0 Excellent
Pros: Perfect for families.
Cons:
10,0 Excellent
Pros: Great experience!
Cons:
10,0 Excellent
Pros: Great breakfast with a nice variety of good quality food including omelet made to your taste.
Cons: Bell man for luggage service was always absent from his post and we had to wait 10-15 minutes to get our belongings.
8,0 Excellent
Pros: All except costs of drinks
Cons: Cost of drinks was high,and service in restauant was slow and our server was quite rude
8,8 Excellent
Pros: The hotel itself was great and breakfast was amazing
Cons: It was not too close to the tourist attractions and I pay river view and never saw the river
9,6 Excellent
Pros: Rooms were super comfortable and big. Excellent breakfast and the snacks in the afternoon were a welcomed surprize
Cons: Bar had a long line in the afternoon and they would not serve more than a drink per person. Thus, my wife stayed with my son and we only got to share one beer.
10,0 Excellent
Pros: The hotel was in an idea location for site seeing. The staff was exceptionally friendly.
Cons: The redundancy of the morning breakfast buffet
4,0 Okay
Pros:
Cons: The room wreaked of smoke. All of my clothes smelled of smoke the. Exit day and even after I returned home. Not good, especially while traveling on business. Apparently it was a non smoking room so this was extremely frustrating g.
9,2 Excellent
Pros: Spacious room, comfortable beds, good made to order breakfast, short wait time for elevators, convenient location
Cons: Happy hour snacks, sales people trying to sell vacation club
6,0 Good
Pros: The cleanliness of the property and also the location. I was able to walk to alot of places plus the bus and train were easy to access.
Cons: I would really have enjoyed a fluffy fluffy bed. The thermostat was not working properly. The social evening food was not what I'm use too....expected more. The bartenders were great.
10,0 Excellent
Pros: Everything
Cons: Nothing
9,0 Excellent
Pros: Location was fabulous, and reception desk staff very helpful and pleasant.
Cons: As breakfast is included in price it is very ordinary especially with fruit selection - not even a banana - just melons (2) and apples and oranges
The Embassy Suites Chicago Downtown Magnificent Mile is a sleek and upscale 4 Diamond property located in Downtown Chicago, minutes away from Michigan Avenue shopping and Navy Pier family fun. The Magnificent Mile area also features top rated restaurants and entertainment, as well as many corporate businesses. Northwestern Memorial Hospital and the University of Chicago Gleacher Center are within walking distance. There is a Whole Foods across the street and a Target and Walgreens around the corner for your convenience. The property is centrally located from both Chicago O'Hare Airport (ORD) and Midway Airport (MWI), and are both easily accessible from public transportation that surrounds the hotel. The Embassy Suites Magnificent Mile has 455 spacious two-room suites that each feature a private bedroom and separate living area and includes two 48-inch TVs and a kitchenette with refrigerator, microwave and coffeemaker. Upgrade your room for even more spectacular views of Downtown Chicago as well as additional amenities. All suites include free made-to-order breakfast and complimentary Evening Reception*, served daily in our scenic glass atrium and herb-growing Sky Garden. Enjoy an herb-inspired dish or a specialty Herradura cocktail from 511 North. Start your day with a workout in the 24-hour fitness center featuring modern equipment, or with a swim in our indoor pool. The complimentary business center is open for 24 hours and will meet all your needs with free Wi-Fi and printing. Enjoy the suite life at the Embassy Mag Mile! *Service of alcohol subject to state and local laws. Must be of legal drinking age.
Embracing its historic origins, the InterContinental® Chicago hotel has an airy lobby with a sweeping staircase and marble mosaic floors, alongside ornate period ballrooms that are ideal for events. You can enjoy breathtaking views from the 32nd-floor Tower Lounge, and wind down with a sauna, a massage or a swim in our classic 1920s pool. Flawless service and gourmet cuisine typify Michael Jordan's Steak House, and you can savor fine wines and in our open air ENO wine bar.
Overall 8,7 Excellent
Based on 3 467 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Mediocre
3,8
Pros: Very old and need to be renew ASAP
Good
7,9
Pros: Comfortable, great location
Excellent
10,0
Pros: Great location. Great room amenities.
Excellent
8,3
Pros: The location was centrally located, making walking around the city really easy. The staff at the pool and breakfast areas were amazing and top notch!
Good
7,9
Pros: The pool
Excellent
8,8
Pros: Things got much better when we switched from our original room. We stayed on a higher floor with great views of the city. Had stayed here some 25 years ago, had some fond memories of the hotel. Great location. Amazing pool. Wonderful location. Comfortable bed in a spacious room and bathroom.
Excellent
9,0
Pros: The room was extremely large and the pool was lovely. Room for kids to jump and play but the ledge of the pool is quite high for little ones to navigate -4 feet shallow end w/ ladder. was built in the 1929's and has gorgeous tile with marble balconies.
Good
7,9
Pros: Location is excellent
Okay
5,4
Pros: Great food and room service.
Excellent
9,6
Pros: Beautiful, with very spacious rooms and very comfortable beds. The staff was extremely friendly and very helpful with everything that was needed.
Excellent
9,2
Pros: Again a very nice trip
Excellent
9,0
Pros: Location was extremely convenient. I arrived late and the staff were quick and efficient upon checkin. I was able to get to my room quickly and relax!
Details
Reviews
Overall 8,7 Excellent
Based on 3 467 reviews
Location
9,4
Pool
9,0
Service
8,4
Breakfast
7,5
WiFi
7,1
Room
6,6
Value
4,4
Comfort
4,4
Location
9,5
Pool
9,1
Wellness
8,2
Service
8,2
Breakfast
7,6
Vibe
6,4
Room
4,5
Value
4,2
Comfort
3,4
Pool
9,1
Location
9,0
Service
8,5
Breakfast
7,3
Amenities
6,0
Vibe
5,8
Room
5,7
Comfort
4,5
Value
4,1
Location
9,5
Service
8,1
Amenities
7,0
Room
6,2
Vibe
5,6
Comfort
4,6
Location
9,4
Service
8,5
Amenities
7,1
3,8 Mediocre
Pros: Very old and need to be renew ASAP
Cons: Location
7,9 Good
Pros: Comfortable, great location
Cons: We were given the incorrect room number upon check in and had to return and wait again to get the correct information. Asleep no hot tub in the pool area
10,0 Excellent
Pros: Great location. Great room amenities.
Cons: Pool needs to accommodate kids.
8,3 Excellent
Pros: The location was centrally located, making walking around the city really easy. The staff at the pool and breakfast areas were amazing and top notch!
Cons: Some areas, such as the central bathrooms in the lobby areas, looked dated. The sofa bed that my daughter slept in was also pretty worn and dipped in the middle.
7,9 Good
Pros: The pool
Cons: Ripped wallpaper in bathroom
8,8 Excellent
Pros: Things got much better when we switched from our original room. We stayed on a higher floor with great views of the city. Had stayed here some 25 years ago, had some fond memories of the hotel. Great location. Amazing pool. Wonderful location. Comfortable bed in a spacious room and bathroom.
Cons: It’s a big hotel, not something we normally look for. Rooms lack character, no charm at all. Very impersonal service. Focused on a business clientele.
9,0 Excellent
Pros: The room was extremely large and the pool was lovely. Room for kids to jump and play but the ledge of the pool is quite high for little ones to navigate -4 feet shallow end w/ ladder. was built in the 1929's and has gorgeous tile with marble balconies.
Cons: Valet parking was $70 ! but did allow for in -out privledges and extended past check-out time.
7,9 Good
Pros: Location is excellent
Cons: The place is getting somewhat dated - needs a renovation
5,4 Okay
Pros: Great food and room service.
Cons: Room smelled of dirty feet. Cable network was down so no tv for hours. They gave me another room but did not credit me one cent for the inconvenience. Also, the new room had the same problem with the tv.
9,6 Excellent
Pros: Beautiful, with very spacious rooms and very comfortable beds. The staff was extremely friendly and very helpful with everything that was needed.
Cons: The only complaint has nothing to do with the hotel itself, the construction across the street was a bit frustrating. Listening to iron workers bang on I-beams isn’t a pleasant sound to wake up to.
9,2 Excellent
Pros: Again a very nice trip
Cons: Price
9,0 Excellent
Pros: Location was extremely convenient. I arrived late and the staff were quick and efficient upon checkin. I was able to get to my room quickly and relax!
Cons:
Embracing its historic origins, the InterContinental® Chicago hotel has an airy lobby with a sweeping staircase and marble mosaic floors, alongside ornate period ballrooms that are ideal for events. You can enjoy breathtaking views from the 32nd-floor Tower Lounge, and wind down with a sauna, a massage or a swim in our classic 1920s pool. Flawless service and gourmet cuisine typify Michael Jordan's Steak House, and you can savor fine wines and in our open air ENO wine bar.
The Drake, a Hilton Hotel is a historic downtown Chicago hotel in the Gold Coast, and has been a symbol of elegance and style since its opening in 1920. Celebrities and guests from around the world stay at our hotel to experience our first class service and excellent Chicago hotel location where the Magnificent Mile begins. Chicago City Attractions include Navy Pier, Michigan Avenue, Magnificent Mile shopping and dining, Lake Michigan, Bloomingdale's, Oak Street Beach, Chicago Gold Coast, John Hancock Center, Water Tower Place, Lincoln Park Zoo, and North Avenue Beach. We offer stunning city and Lake Michigan views in the center of Chicago's famous shopping, nightlife, culture and local dining area. The Drake Dining Options include Café on Oak, serving breakfast daily, Coq d’Or Restaurant & Lounge, and Palm Court, where you can enjoy Afternoon Tea. Coq d’Or and Palm Court feature live entertainment on weekends. You'll enjoy the best of both worlds with luxurious guest rooms, opulent suites, uncompromising service and world-class amenities, plus all the high tech extras you've come to rely on. We look forward to welcoming you. Our Chicago hotel accommodations offer Serta Serenity Beds, high style furniture, WiFi (usage fee), European-style bed linens, Italian marble bathrooms, Deluxe bath amenities, and clock radios. All our accommodations are 100% smoke-free.
Overall 8,7 Excellent
Based on 3 459 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7,0
Pros: Helpful staff and clean room.
Excellent
9,6
Pros: We had a problem with billing; however, the guest service agent, Fabiola was very helpful in helping to resolve the issue.
Okay
5,8
Pros: Near to city centre, staff in palm court and in oak room are good.
Good
7,5
Pros: Staff was AMAZING. Really old school hotel staff. Well trained, friendly, helpful. I would recommend the hotel based on location and staff alone. The public spaces remain beautiful and well-maintained if a little dated, and the rooms are much more spacious than newer/boutique hotels.
Okay
4,6
Good
6,0
Excellent
10,0
Pros: Great location to get to shopping, restaurants, the beach and other fun locations. Didnt eat in house, but checked out the restaurants and will eat there in the future. Loved the location on Michigan avenue. Place was clean, neat and staff was inviting.
Good
7,1
Pros: Great location
Excellent
9,0
Pros: The room was spacious and bed linens pillows etc were lovely! Staff very pleasant and most helpful especially st front desk! Darian just helped me out with getting my flight confirmed and boarding pass! It was
Excellent
10,0
Pros: Location
Excellent
9,2
Pros: friendliness
Mediocre
2,0
Details
Reviews
Overall 8,7 Excellent
Based on 3 459 reviews
Beach
10,0
Location
9,6
Breakfast
8,6
Service
8,3
Vibe
8,3
Comfort
6,1
Room
5,9
WiFi
4,5
Cleanliness
4,1
Pool
0,7
Location
9,7
Breakfast
8,6
Service
8,3
Vibe
7,7
Room
5,8
Cleanliness
3,9
Location
9,6
Breakfast
8,7
Service
8,2
Comfort
6,1
Room
5,7
Value
5,1
Cleanliness
4,0
Location
9,7
Service
7,8
Location
9,5
Service
8,5
Room
5,1
7,0 Good
Pros: Helpful staff and clean room.
Cons: Quite far from Orchestra Hall.
9,6 Excellent
Pros: We had a problem with billing; however, the guest service agent, Fabiola was very helpful in helping to resolve the issue.
Cons:
5,8 Okay
Pros: Near to city centre, staff in palm court and in oak room are good.
Cons: Too much price. Rooms need updating. No minibars or fridge in our room but when asked in reception i have to pay $30/day. Some receptionist staff not very friendly and one staff doesn’t even know what time the breakfast start and finish. I think hotel price is ridiculous.
7,5 Good
Pros: Staff was AMAZING. Really old school hotel staff. Well trained, friendly, helpful. I would recommend the hotel based on location and staff alone. The public spaces remain beautiful and well-maintained if a little dated, and the rooms are much more spacious than newer/boutique hotels.
Cons: Non-smoking floor (Floor 1) smelt like smoke. EXTREMELY loud band on Fridays and Saturdays in the lobby lounge. It was actually very hard to hear the check-in staff. Breakfast was down a long hall on the ground floor. When asked if we had breakfast included in our room, the cafe staff very rudely said "you're not on the list". This was the ONLY exception to above. Our limited tasting of food was definitely meh.
4,6 Okay
Pros:
Cons: Need renovation
6,0 Good
Pros:
Cons: Peeling ceiling paint, broken safe in room, no conditioner in room, gift shop closed for no reason 15 minutes early. . . front desk could not help me as a third party runs the shop
10,0 Excellent
Pros: Great location to get to shopping, restaurants, the beach and other fun locations. Didnt eat in house, but checked out the restaurants and will eat there in the future. Loved the location on Michigan avenue. Place was clean, neat and staff was inviting.
Cons:
7,1 Good
Pros: Great location
Cons: There is no free Wi-fi
9,0 Excellent
Pros: The room was spacious and bed linens pillows etc were lovely! Staff very pleasant and most helpful especially st front desk! Darian just helped me out with getting my flight confirmed and boarding pass! It was
Cons:
10,0 Excellent
Pros: Location
Cons: Nothing
9,2 Excellent
Pros: friendliness
Cons: Bathroom cleanliness
2,0 Mediocre
Pros:
Cons: My hotel rom was not ready during check in time and I had to wait 5 hours and missed my friends wedding event
The Drake, a Hilton Hotel is a historic downtown Chicago hotel in the Gold Coast, and has been a symbol of elegance and style since its opening in 1920. Celebrities and guests from around the world stay at our hotel to experience our first class service and excellent Chicago hotel location where the Magnificent Mile begins. Chicago City Attractions include Navy Pier, Michigan Avenue, Magnificent Mile shopping and dining, Lake Michigan, Bloomingdale's, Oak Street Beach, Chicago Gold Coast, John Hancock Center, Water Tower Place, Lincoln Park Zoo, and North Avenue Beach. We offer stunning city and Lake Michigan views in the center of Chicago's famous shopping, nightlife, culture and local dining area. The Drake Dining Options include Café on Oak, serving breakfast daily, Coq d’Or Restaurant & Lounge, and Palm Court, where you can enjoy Afternoon Tea. Coq d’Or and Palm Court feature live entertainment on weekends. You'll enjoy the best of both worlds with luxurious guest rooms, opulent suites, uncompromising service and world-class amenities, plus all the high tech extras you've come to rely on. We look forward to welcoming you. Our Chicago hotel accommodations offer Serta Serenity Beds, high style furniture, WiFi (usage fee), European-style bed linens, Italian marble bathrooms, Deluxe bath amenities, and clock radios. All our accommodations are 100% smoke-free.
You'll be centrally located in Chicago with a stay at Ambassador Chicago, within a 15-minute walk of Chicago History Museum and 900 North Michigan Shops. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 8600 square feet (799 square meters), including conference space.
Overall 8,6 Excellent
Based on 1 983 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,2
Pros: Room was comfortable, beautiful, and as private as we required. I would also commend follow-up that was already and immediately and very satisfactorily provided when I explained my dissatisfaction with a staff-encounter in an earlier report.
Excellent
10,0
Pros: moving our daughters into college
Okay
5,8
Pros: Location
Excellent
9,6
Pros: Location, staff very friendly
Excellent
10,0
Pros: The Republica toiletries! They were amazing!
Excellent
10,0
Pros: Everything was great, wonderful staff, clean room, great food!
Okay
5,0
Pros: Very disappointed that the rooms do not have coffee makers in them. There is no complimentary coffee in the lobby either. For the price this hotel charges, one would expect complimentary coffee. Bathroom was extremely small and toilet was stained and our bathroom sink stopped up every time we ran the water.
Good
7,9
Pros: The room was so lovely and well appointed in a clean contemporary and comfortable style. The neighborhood is surprisingly quiet and absolutely gorgeous. I took a jog through the neighbored and returned to the hotel along the lakeshore drive waterfront trail with a full on skyline view. We walked to Michigan Avenue to shop and dine every day and hopped in an Uber for longer journeys.
Excellent
10,0
Pros: Great value and location.
Excellent
10,0
Pros: Often when staying in a hotel, I’m constantly aware that I’m not at home. That was not the case at the Ambassador. I don’t know how to explain it, but it felt more than comfortable; it felt homey.
Excellent
10,0
Pros: We got room service and it was very good. The only thing they could improve on is the coffee. The food A+! You can't beat the location close to Lake Michigan and tons of bars and shops. Outdoor cafes a Paris feel with beautiful trees in this area as you walk around. Lovely area! Great location.
Good
7,0
Pros: Although the room is small, it provides a lot of stuff in a tidy manner so that guests can enjoy high class drink and facilities.
Details
Reviews
Overall 8,6 Excellent
Based on 1 983 reviews
Beach
10,0
Location
9,3
Service
8,3
Vibe
8,0
WiFi
7,1
Room
6,3
Comfort
5,7
Value
5,4
Wellness
3,6
Breakfast
2,7
Location
9,4
Service
8,3
Room
6,6
Comfort
6,3
Food
6,1
Value
5,7
Location
9,4
Vibe
8,0
Service
7,3
Cleanliness
6,9
Comfort
5,4
Room
5,3
Value
5,1
Service
7,9
Vibe
7,5
Amenities
7,0
Room
5,9
Food
5,8
Location
9,1
Service
8,3
9,2 Excellent
Pros: Room was comfortable, beautiful, and as private as we required. I would also commend follow-up that was already and immediately and very satisfactorily provided when I explained my dissatisfaction with a staff-encounter in an earlier report.
Cons: I encountered some very rude behavior from a server at the breakfast bar. It has been addressed well and in a way that reflected very positively on The Ambassador.
10,0 Excellent
Pros: moving our daughters into college
Cons: everything was great!
5,8 Okay
Pros: Location
Cons: Not friendly no breakfast room, not happy
9,6 Excellent
Pros: Location, staff very friendly
Cons: My room was smaller tennis expected
10,0 Excellent
Pros: The Republica toiletries! They were amazing!
Cons: It was further north than expected but still in a great area.
10,0 Excellent
Pros: Everything was great, wonderful staff, clean room, great food!
Cons:
5,0 Okay
Pros: Very disappointed that the rooms do not have coffee makers in them. There is no complimentary coffee in the lobby either. For the price this hotel charges, one would expect complimentary coffee. Bathroom was extremely small and toilet was stained and our bathroom sink stopped up every time we ran the water.
Cons: No complimentary coffee offered to guests and no coffee makers in the rooms either.
7,9 Good
Pros: The room was so lovely and well appointed in a clean contemporary and comfortable style. The neighborhood is surprisingly quiet and absolutely gorgeous. I took a jog through the neighbored and returned to the hotel along the lakeshore drive waterfront trail with a full on skyline view. We walked to Michigan Avenue to shop and dine every day and hopped in an Uber for longer journeys.
Cons: The lobby was slammed when we arrived to check in. It took quite a while to store our luggage, then it took a while to get our luggage and make it to the room. The check in experience was chaotic and quite loud. Having said this, it was a holiday weekend and we arrived at the peak time of day.
10,0 Excellent
Pros: Great value and location.
Cons: Restaurant under construction but hopefully the construction will be done soon.
10,0 Excellent
Pros: Often when staying in a hotel, I’m constantly aware that I’m not at home. That was not the case at the Ambassador. I don’t know how to explain it, but it felt more than comfortable; it felt homey.
Cons: The only thing I could have asked for would be coffee in the rooms. A Nespresso machine would have made the stay perfect.
10,0 Excellent
Pros: We got room service and it was very good. The only thing they could improve on is the coffee. The food A+! You can't beat the location close to Lake Michigan and tons of bars and shops. Outdoor cafes a Paris feel with beautiful trees in this area as you walk around. Lovely area! Great location.
Cons: The coffee everything else was wonderful including g the food, atmosphere, size of the room, plenty of storage and cou ter space! A great value and excellent location with great staff!
7,0 Good
Pros: Although the room is small, it provides a lot of stuff in a tidy manner so that guests can enjoy high class drink and facilities.
Cons: It took me a while to find out way to turn off two neon tubes along walls.
You'll be centrally located in Chicago with a stay at Ambassador Chicago, within a 15-minute walk of Chicago History Museum and 900 North Michigan Shops. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 8600 square feet (799 square meters), including conference space.
Discover Chicago’s Gold Coast at a prime location on the Magnificent Mile. The Westin Michigan Avenue Chicago places you in the center of activity, within walking distance of shops, theater and renowned sites including The Art Institute, Navy Pier, Grant Park and Wrigley Field. Find your respite downtown in stylishly appointed hotel rooms and suites, featuring expansive views, Heavenly® Beds and signature bath amenities. Indulge your love of surf and turf with distinctive fare at The Grill on the Alley, named to the Fine Dining Hall of Fame by Nation's Restaurant News. Plan flawless meetings and celebrations with confidence in 36,820 square feet of well-appointed event space, enhanced by natural light, custom catering and expert planning. After a day of activity, reset your body in our WestinWORKOUT® Fitness Studio or soothe your senses at our Body Rituals Boutique Spa. With an ideal location amid the lively pulse of the city, an elevated experience awaits you at The Westin Michigan Avenue Chicago.
Overall 8,6 Excellent
Based on 1 882 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Okay
5,8
Pros: Breakfast was not included so we did not eat at hotel. The hotel it's self is in much need of updating. The lights above where you check in are really old and gross. Bathroom wall in room gross. from outside it looks really old and bad.
Excellent
8,0
Pros: The hotel was excellently located on Michigan Avenue, easily accessible to all areas of Chicago. The tour bus company, had a stop right outside the door, and shopping at your doorstep. Hotel was clean and their heavenly beds did no disappoint. Could have done a with a few more amenities in the bathroom such as nail file, cotton buds, but that is just being picky, overall good hotel, friendly staff, helpful bell team, comfortable and would certainly stay there again.
Excellent
10,0
Pros: The location and proximity to local landmarks and shopping was AMAZING!
Excellent
10,0
Pros: Staff was extremely friendly and accommodating. We had arrived earlier than expected and they let us check in early. Our room had a great view as well! Will stay here again the next time I come back to Chicago.
Excellent
10,0
Pros: Wonderful location. Loved the ambience of bar and restaurant. Large comfortable room with a view of Michigan Ave. Convenient and inexpensive parking nearby
Mediocre
3,0
Pros: Hotel was great except no one said it was 65 dollars a night to park ur car there.
Mediocre
3,3
Pros: Location. That is it.
Excellent
9,6
Pros: Location
Excellent
9,6
Pros: Convenient location. Good internet.
Good
6,7
Excellent
10,0
Pros: Everything, Excellent service and great vibe.
Excellent
10,0
Pros: Very nice hotel great location
Details
Reviews
Overall 8,6 Excellent
Based on 1 882 reviews
Beach
10,0
Location
9,4
Service
8,6
Cleanliness
8,4
Room
7,9
WiFi
6,5
Breakfast
6,4
Value
4,7
Location
9,4
Cleanliness
8,7
Service
8,3
Room
7,5
Amenities
6,6
Value
5,1
Location
9,5
Service
8,8
Room
7,7
Comfort
6,7
Value
4,9
Room
7,5
Vibe
7,1
Comfort
6,8
5,8 Okay
Pros: Breakfast was not included so we did not eat at hotel. The hotel it's self is in much need of updating. The lights above where you check in are really old and gross. Bathroom wall in room gross. from outside it looks really old and bad.
Cons:
8,0 Excellent
Pros: The hotel was excellently located on Michigan Avenue, easily accessible to all areas of Chicago. The tour bus company, had a stop right outside the door, and shopping at your doorstep. Hotel was clean and their heavenly beds did no disappoint. Could have done a with a few more amenities in the bathroom such as nail file, cotton buds, but that is just being picky, overall good hotel, friendly staff, helpful bell team, comfortable and would certainly stay there again.
Cons:
10,0 Excellent
Pros: The location and proximity to local landmarks and shopping was AMAZING!
Cons: Was a PERFECT visit!
10,0 Excellent
Pros: Staff was extremely friendly and accommodating. We had arrived earlier than expected and they let us check in early. Our room had a great view as well! Will stay here again the next time I come back to Chicago.
Cons: Walls seemed a little thin as I could hear a lot of noise from rooms around us.
10,0 Excellent
Pros: Wonderful location. Loved the ambience of bar and restaurant. Large comfortable room with a view of Michigan Ave. Convenient and inexpensive parking nearby
Cons: Nothing
3,0 Mediocre
Pros: Hotel was great except no one said it was 65 dollars a night to park ur car there.
Cons: Yes parking was ridiculously high 65 dollars a night to park ur car is insane other than that it was amazing
3,3 Mediocre
Pros: Location. That is it.
Cons: Smell of room.
9,6 Excellent
Pros: Location
Cons:
9,6 Excellent
Pros: Convenient location. Good internet.
Cons: It was higher priced than expected.
6,7 Good
Pros:
Cons: I air conditioner wouldn’t cool down past 70f , room was too hot
10,0 Excellent
Pros: Everything, Excellent service and great vibe.
Cons: Everyone was great, no problems
10,0 Excellent
Pros: Very nice hotel great location
Cons: Parking too expensive
Discover Chicago’s Gold Coast at a prime location on the Magnificent Mile. The Westin Michigan Avenue Chicago places you in the center of activity, within walking distance of shops, theater and renowned sites including The Art Institute, Navy Pier, Grant Park and Wrigley Field. Find your respite downtown in stylishly appointed hotel rooms and suites, featuring expansive views, Heavenly® Beds and signature bath amenities. Indulge your love of surf and turf with distinctive fare at The Grill on the Alley, named to the Fine Dining Hall of Fame by Nation's Restaurant News. Plan flawless meetings and celebrations with confidence in 36,820 square feet of well-appointed event space, enhanced by natural light, custom catering and expert planning. After a day of activity, reset your body in our WestinWORKOUT® Fitness Studio or soothe your senses at our Body Rituals Boutique Spa. With an ideal location amid the lively pulse of the city, an elevated experience awaits you at The Westin Michigan Avenue Chicago.
The Embassy Suites Chicago Downtown hotel is only three blocks from Michigan Avenue's Magnificent Mile and walking distance from the American Girl Place, Water Tower Place, Chicago Merchandise Mart, Chicago Apparel Center, Loyola University, House of Blues, Chicago Museum of Contemporary Art and the Rush Street night life. This full-service upscale all-suite hotel is just a short cab ride from Navy Pier, Grant Park, the Art Institute of Chicago, Shedd Aquarium, Field Museum, Lincoln Park Zoo, McCormick Place, Soldier Field - home of the Chicago Bears, the United Center - home of the Chicago Bulls & Chicago Black Hawks, Wrigley Field - home of the Chicago Cubs and US Cellular Field - home of the Chicago White Sox. Guests of the Embassy Suites Chicago Downtown hotel stay in NEWLY RENOVATED spacious two-room suites and receive a free cooked-to-order breakfast and an evening manager's reception Mondays- Fridays. High-speed internet access is available throughout the hotel. A free trolley shuttle (seasonal) to popular Navy Pier is one block from the hotel as is the CTA Red Line subway serving both the Loop as well as both Wrigley Field (Cubs) and U.S. Cellular Field (White Sox) stadiums.
Overall 8,5 Excellent
Based on 3 406 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: Great cocktail reception and amazing breakfast
Excellent
10,0
Pros: I liked the location the cleanliness of the room and the hotel in general I always have a pleasant stay when I visit that particular Embassy Suites
Good
7,0
Pros: Very good location, central to a lot of food/shopping.
Excellent
10,0
Pros: The front guest young lady was friendly and very knowledgeable. Superb service
Excellent
8,3
Pros: The room was really big and the bed was specially comfortable. The breakfast has many options and the location is perfect. I will come back.
Good
7,5
Pros: Big fan of included breakfast. The made to order breakfast was excellent. I loved the convenience of included breakfast and the happy hour was a nice touch.
Okay
5,4
Pros: I Love the hotel. The STAFF is awful. Unprofessional, unfriendly, and just plain down right rude. They do not look as the customers as guest but as a problem to them. As much as I have loved COMING here I can not be treated this way again.
Excellent
10,0
Pros: Convenient, clean and well worth the price!
Excellent
8,0
Pros: Breakfast that was included was excellent. Free 2 hour happy hour was nice.
Poor
1,0
Pros: Nothing
Good
6,0
Pros: Location was great
Excellent
9,2
Details
Reviews
Overall 8,5 Excellent
Based on 3 406 reviews
Bar
9,7
Breakfast
9,2
Location
9,2
Service
8,0
Value
7,6
Room
6,9
Pool
5,6
Wellness
4,1
WiFi
4,1
Bar
9,8
Breakfast
9,1
Location
8,8
Service
7,8
Value
6,5
Room
6,4
Pool
5,2
WiFi
1,8
Bar
9,8
Breakfast
9,4
Location
9,4
Service
8,2
Value
7,9
Cleanliness
6,3
Comfort
6,3
Room
5,8
Vibe
5,3
Location
9,4
Breakfast
9,1
Service
8,1
Room
6,4
10,0 Excellent
Pros: Great cocktail reception and amazing breakfast
Cons: Hotel porter loaded our truck with all the suitcases he had in the storage area. We got to the airport and we were missing 2 of my bags.We also had someone else’s bag. My daughter had to return to the hotel with the bag and get my bag.
10,0 Excellent
Pros: I liked the location the cleanliness of the room and the hotel in general I always have a pleasant stay when I visit that particular Embassy Suites
Cons: No
7,0 Good
Pros: Very good location, central to a lot of food/shopping.
Cons: Most hotels I stay at have check-in around 3 and check out by noon, without asking for an extension. 4pm and 11am is even less time at the hotel which for a nice hotel seems odd. Also no self-park which the other Embassy downtown has available.
10,0 Excellent
Pros: The front guest young lady was friendly and very knowledgeable. Superb service
Cons: Nothing
8,3 Excellent
Pros: The room was really big and the bed was specially comfortable. The breakfast has many options and the location is perfect. I will come back.
Cons: The air conditioned was continuously switched on, even if outside was cold and windy. This was a nonsense for us.
7,5 Good
Pros: Big fan of included breakfast. The made to order breakfast was excellent. I loved the convenience of included breakfast and the happy hour was a nice touch.
Cons: I wish an easy to read (large print) street map of the area and points of interest would have been included at check in.
5,4 Okay
Pros: I Love the hotel. The STAFF is awful. Unprofessional, unfriendly, and just plain down right rude. They do not look as the customers as guest but as a problem to them. As much as I have loved COMING here I can not be treated this way again.
Cons: THE HOTEL ITSELF IS AMAZING. THE BREAKFAST IS AS WELL.
10,0 Excellent
Pros: Convenient, clean and well worth the price!
Cons:
8,0 Excellent
Pros: Breakfast that was included was excellent. Free 2 hour happy hour was nice.
Cons: Bed wasn't very comfortable. No hot tub. Must use key card for elevator.
1,0 Poor
Pros: Nothing
Cons: It had black mold all over the room and the room was not safe for human dwelling. I also got a huge electric shock from turning off a lamp in the front room. It was a high voltage shock that could have killed me! It would have killed almost and any child!
6,0 Good
Pros: Location was great
Cons: Ice machine didn't work properly, had to walk to next level for ice.
9,2 Excellent
Pros:
Cons: Big room and nice bar
The Embassy Suites Chicago Downtown hotel is only three blocks from Michigan Avenue's Magnificent Mile and walking distance from the American Girl Place, Water Tower Place, Chicago Merchandise Mart, Chicago Apparel Center, Loyola University, House of Blues, Chicago Museum of Contemporary Art and the Rush Street night life. This full-service upscale all-suite hotel is just a short cab ride from Navy Pier, Grant Park, the Art Institute of Chicago, Shedd Aquarium, Field Museum, Lincoln Park Zoo, McCormick Place, Soldier Field - home of the Chicago Bears, the United Center - home of the Chicago Bulls & Chicago Black Hawks, Wrigley Field - home of the Chicago Cubs and US Cellular Field - home of the Chicago White Sox. Guests of the Embassy Suites Chicago Downtown hotel stay in NEWLY RENOVATED spacious two-room suites and receive a free cooked-to-order breakfast and an evening manager's reception Mondays- Fridays. High-speed internet access is available throughout the hotel. A free trolley shuttle (seasonal) to popular Navy Pier is one block from the hotel as is the CTA Red Line subway serving both the Loop as well as both Wrigley Field (Cubs) and U.S. Cellular Field (White Sox) stadiums.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8,4 Excellent
Based on 6 029 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Okay
4,6
Okay
5,4
Pros: Amazing location, cool environment in the lobby, nice people in the reception. They allowed us to have an early check in.
Excellent
10,0
Pros: clean and nice
Mediocre
3,0
Excellent
9,2
Pros: Evrything else: dormitory; bathroom; bar; and especially the position.
Excellent
10,0
Pros: Wonderful position, Lobby Bar and staff
Excellent
10,0
Pros: The employees in the cafe were the best!
Excellent
9,2
Pros: Very good location: everything within walking distance Affordable hotel, friendly staff,... everything you’ll need for a perfect stay in chicago
Excellent
10,0
Pros: Everything else. The location is amazing.
Mediocre
2,0
Pros: Location
Excellent
10,0
Pros: The housekeeping service is great
Excellent
10,0
Pros: Very Nice Breakfast, very posh and luxurious common room, friendly front desk staff, well maintained bunk beds and rooms, clean towels and blankets, privacy arrangements on the bunk-beds (curtains, dedicated reading lights), dedicated nice and clean bathroom for each room
Details
Reviews
Overall 8,4 Excellent
Based on 6 029 reviews
Location
9,7
Wellness
8,8
WiFi
8,7
Bar
8,6
Value
8,2
Service
8,0
Room
6,4
Breakfast
5,4
Comfort
4,6
Location
9,7
Bar
8,6
Service
8,3
WiFi
7,7
Room
7,2
Cleanliness
6,9
Comfort
6,1
Breakfast
4,6
Location
9,8
Vibe
8,7
Bar
7,9
Service
7,4
Breakfast
4,8
Room
3,7
Comfort
2,3
Location
9,7
Service
8,0
Breakfast
5,4
Room
4,6
Comfort
3,9
Location
9,8
Bar
8,8
Service
7,6
Room
5,5
Breakfast
5,4
Comfort
4,1
4,6 Okay
Pros:
Cons: Room had no light from the street. Light in the bedroom was poor too. Room was not clean. The toilet made a very loud sound every 15 min and despite our complaints they didn't fix it or offer another room.
5,4 Okay
Pros: Amazing location, cool environment in the lobby, nice people in the reception. They allowed us to have an early check in.
Cons: Room was not really clean, had spider webs and heating did not work. There were no extra duvets available only a very bad and old blanket. The breakfast place was very small and dark.
10,0 Excellent
Pros: clean and nice
Cons: check out 10/10/2019 front desk guy gossip had nothing to do with work ..... needed to interrupt so I can check out at 8:00am
3,0 Mediocre
Pros:
Cons: They put me in a room with bunk beds, unmade.
9,2 Excellent
Pros: Evrything else: dormitory; bathroom; bar; and especially the position.
Cons: The breakfast room is too small for the amount of people.
10,0 Excellent
Pros: Wonderful position, Lobby Bar and staff
Cons:
10,0 Excellent
Pros: The employees in the cafe were the best!
Cons: It was great!
9,2 Excellent
Pros: Very good location: everything within walking distance Affordable hotel, friendly staff,... everything you’ll need for a perfect stay in chicago
Cons:
10,0 Excellent
Pros: Everything else. The location is amazing.
Cons: The breakfast isn't good.
2,0 Mediocre
Pros: Location
Cons: This was not what I expected it was more like a hostel than a hotel. No room cleaning, bunk beds were awful. No tv no phone in room. Very dusty/ unclean.
10,0 Excellent
Pros: The housekeeping service is great
Cons: receptions staff
10,0 Excellent
Pros: Very Nice Breakfast, very posh and luxurious common room, friendly front desk staff, well maintained bunk beds and rooms, clean towels and blankets, privacy arrangements on the bunk-beds (curtains, dedicated reading lights), dedicated nice and clean bathroom for each room
Cons: Nothing to dislike about this place
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
Overall 8,4 Excellent
Based on 2 762 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10,0
Pros: everything was amazing, extremely comfortable beds and friendly staff.
Poor
1,0
Pros: Nothing hate it
Excellent
10,0
Pros: Rooftop bar
Excellent
10,0
Pros: We did not have breakfast there. It looked like a great place for breakfast.
Excellent
10,0
Pros: 10 of us stayed for our buddies bachelor party over the weekend from Friday to Sunday. From brunch to late night clubbing the hotel and staff were amazing! We were very impressed!
Excellent
10,0
Pros: Amazing location. Beautiful hotel with amazing rooftop restaurant/bar.
Excellent
10,0
Pros: location
Excellent
10,0
Pros: Hip modern hotel in a great location in the river north area.
Excellent
10,0
Pros: Great location. Walking distance to many attractions and great restaurants. Open air patio bar was phenomenal with great views of the city.
Excellent
10,0
Pros: Staff were excellent. Room was lovely, clean and spacious. Bed was super comfy. Keurig was convenient to have.
Excellent
8,0
Pros: The service and the front desk were always helpful and friendly and even had been in Spain we needed it. Also I forgotten toothbrush was replaced quickly with one from the front desk they're very quick at getting back up to your room or will be available at the front desk I love the restaurant there and the service and Ambiance was great it was a breakfast but it was perfect and the price was a little high but you got what you paid for in the service alone was worth that as well Sofia on the wait staff in the restaurant was very helpful and attentive. The spa has great facility and Jonna there did an amazing facial I really need it at that day and it was wonderful.
Good
7,0
Details
Reviews
Overall 8,4 Excellent
Based on 2 762 reviews
Location
9,1
Room
7,8
Bar
7,7
Service
7,2
Breakfast
6,6
Comfort
6,3
Wellness
4,7
WiFi
4,3
Location
9,3
Cleanliness
8,1
Bar
7,9
Room
7,8
Service
7,6
Comfort
6,3
Location
9,1
Cleanliness
8,2
Room
7,7
Amenities
7,4
Service
7,3
Bar
7,2
Service
7,1
Room
6,7
10,0 Excellent
Pros: everything was amazing, extremely comfortable beds and friendly staff.
Cons:
1,0 Poor
Pros: Nothing hate it
Cons: I hated everything horrible customer service
10,0 Excellent
Pros: Rooftop bar
Cons: Rooms to small. Overnight parking shud be included
10,0 Excellent
Pros: We did not have breakfast there. It looked like a great place for breakfast.
Cons:
10,0 Excellent
Pros: 10 of us stayed for our buddies bachelor party over the weekend from Friday to Sunday. From brunch to late night clubbing the hotel and staff were amazing! We were very impressed!
Cons: Nothing!
10,0 Excellent
Pros: Amazing location. Beautiful hotel with amazing rooftop restaurant/bar.
Cons: The “brunch room” on the main floor was a bit of a let down- food was as quite bland.
10,0 Excellent
Pros: location
Cons: nope
10,0 Excellent
Pros: Hip modern hotel in a great location in the river north area.
Cons:
10,0 Excellent
Pros: Great location. Walking distance to many attractions and great restaurants. Open air patio bar was phenomenal with great views of the city.
Cons:
10,0 Excellent
Pros: Staff were excellent. Room was lovely, clean and spacious. Bed was super comfy. Keurig was convenient to have.
Cons: I could not for the life of me figure out how to get the lamps by the side of the bed to turn on. There was a switch on the wall, but no matter how many times I pressed it, no light. Lamps were plugged in. Finally I shook the lamp and it turned on...
8,0 Excellent
Pros: The service and the front desk were always helpful and friendly and even had been in Spain we needed it. Also I forgotten toothbrush was replaced quickly with one from the front desk they're very quick at getting back up to your room or will be available at the front desk I love the restaurant there and the service and Ambiance was great it was a breakfast but it was perfect and the price was a little high but you got what you paid for in the service alone was worth that as well Sofia on the wait staff in the restaurant was very helpful and attentive. The spa has great facility and Jonna there did an amazing facial I really need it at that day and it was wonderful.
Cons: A bathtub would have been good to take a relaxing bath in but only shower not a big deal just thought about it later.
7,0 Good
Pros:
Cons: The parking was too expensive for $60 bucks overnight. Their is no microwave in the rooms
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Connect with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. No pets allowed. Celebrate Valentines Day with one of our King Suites. Your accommodations include champagne and an artisanal cheese platter. Daily parking is also included. Please note that guests booking more than 1 night will get the rose, vase, champagne and cheese platter on first night of stay only.
Overall 8,3 Excellent
Based on 2 851 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: The rooms were very clean. Loved the decor.
Excellent
10,0
Pros: Large room both my husband and myself could do yoga at the same time. Room so large you could not hear any noise from bathroom. Great location!
Excellent
8,3
Pros: Very convenient location in the downtown area. Very quiet suite with king bed, fridge and safe. Good large shower.
Excellent
10,0
Excellent
10,0
Pros: Room was very nice and hotel was in great location.
Excellent
10,0
Pros: We checked in early and were upgraded to a suite. That was a nice bonus since we spent a little more time in our room than planned due to the rain.
Good
6,3
Pros: Neighborhood
Good
6,7
Pros: Location
Good
6,7
Pros: VERY POOR QUALITY OF BREAKFAST. LOCATION IS GOOD
Excellent
10,0
Pros: Location is superb; staff was wonderful and helpful.
Okay
5,0
Excellent
9,0
Pros: Great location
Details
Reviews
Overall 8,3 Excellent
Based on 2 851 reviews
Location
9,6
WiFi
9,2
Cleanliness
8,2
Room
8,0
Service
8,0
Comfort
7,3
Value
6,5
Bar
6,4
Food
6,2
Amenities
5,9
Breakfast
4,6
Location
9,9
Cleanliness
8,3
Service
7,7
Room
7,3
Comfort
7,1
Value
6,8
Food
6,1
Bar
5,8
Amenities
5,8
Breakfast
4,6
Location
9,3
Cleanliness
8,5
Service
8,2
Room
7,8
Comfort
7,5
Food
6,3
Amenities
5,6
Value
5,6
Breakfast
4,3
Location
9,7
Service
8,0
Cleanliness
7,9
Room
7,5
Comfort
7,0
Value
6,9
Amenities
5,1
Location
9,7
Service
7,9
Room
7,6
10,0 Excellent
Pros: The rooms were very clean. Loved the decor.
Cons: N/A
10,0 Excellent
Pros: Large room both my husband and myself could do yoga at the same time. Room so large you could not hear any noise from bathroom. Great location!
Cons:
8,3 Excellent
Pros: Very convenient location in the downtown area. Very quiet suite with king bed, fridge and safe. Good large shower.
Cons: Not a lot to complain about. Thought pillows were musty and should be replaced more regularly.
10,0 Excellent
Pros:
Cons: Overall this hotel was great the only complaint I had was it would have been nice if they could have included complimentary water in our room. I'm use to most hotels providing that.
10,0 Excellent
Pros: Room was very nice and hotel was in great location.
Cons: Had a king suite and shower was very small. I’m not a big person and it was small for me.
10,0 Excellent
Pros: We checked in early and were upgraded to a suite. That was a nice bonus since we spent a little more time in our room than planned due to the rain.
Cons: There were picketers outside when we arrived but they were gone by the time we returned.
6,3 Good
Pros: Neighborhood
Cons: Front desk staff poor service. Housekeeping cut in front of guest on elevator with smelly laundry
6,7 Good
Pros: Location
Cons: The room carpet is smelly Despite I requested late checkout with my reservation I had to pay 35 $ for staying till 2:15 pm !!!!!
6,7 Good
Pros: VERY POOR QUALITY OF BREAKFAST. LOCATION IS GOOD
Cons: Breakfast was not complimentary. We have to pay for it but spread was very poor. Hotel charge over and above the amount which was confirmed to me by booking.com. Hotel staff told me that it will return to you within 4 days, which I yet to receive. VERY BAD PRACTICE. NEEDS TO BE STOPPED IMMEDIATELY.
10,0 Excellent
Pros: Location is superb; staff was wonderful and helpful.
Cons: no
5,0 Okay
Pros:
Cons: Staff/reception not accommodating
9,0 Excellent
Pros: Great location
Cons: Ice machines not on our floor
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Connect with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. No pets allowed. Celebrate Valentines Day with one of our King Suites. Your accommodations include champagne and an artisanal cheese platter. Daily parking is also included. Please note that guests booking more than 1 night will get the rose, vase, champagne and cheese platter on first night of stay only.
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Overall 8,2 Excellent
Based on 4 976 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
2,5
Pros: It was nothing I really liked about the place.
Excellent
10,0
Pros: The rooms were very comfortable and a great size. The coffee in the morning was a very welcome bonus!
Excellent
10,0
Pros: last minute trip, used Whitehall befor. enjoy the location and price
Good
6,7
Pros: The location suited us perfectly. No breakfast was included and we opted to go out to eat.
Good
7,5
Pros: Beds were great
Excellent
10,0
Pros: Great staff, great location, price is really good and rooms are big and very comfortable. 10/10!
Excellent
8,3
Pros: Amazing location. Clean rooms and easy to access facilities.
Excellent
10,0
Excellent
10,0
Pros: classic, the loved the staff, they were so helpful
Excellent
9,6
Pros: Great location
Mediocre
3,8
Excellent
10,0
Pros: I surprised my sister with a quick trip to Chicago for her 25th birthday! To kick start our stay, we were greeted warmly by the staff of the Whitehall! Sheri has the biggest smile and she made us feel right at home. Our room was incredible, awing is with a chandelier in the suite and cozy robes! This was the most comfortable bed I’ve ever slept in! The location is great, a hop skip and a jump from the Magnificent Mile, the Signature Room (for amazing sunsets) and delicious restaurants. Thank you to Sheri and all of the Whitehall staff for everything! We hope to be back again soon!
Details
Reviews
Overall 8,2 Excellent
Based on 4 976 reviews
Beach
9,8
Location
9,7
Service
8,8
Comfort
6,7
WiFi
6,5
Cleanliness
6,1
Room
5,8
Breakfast
4,9
Vibe
4,7
Wellness
4,5
Amenities
3,9
Pool
0,4
Location
9,6
Service
8,8
Comfort
6,6
Cleanliness
5,8
Room
5,6
Vibe
4,8
Breakfast
4,5
Amenities
3,6
Location
9,9
Service
9,4
Bar
6,9
Room
6,3
Cleanliness
5,6
Breakfast
4,7
Amenities
4,3
Vibe
3,7
Location
9,8
Service
8,8
Comfort
6,8
Cleanliness
5,6
Room
5,1
Vibe
3,6
Location
9,6
Service
8,8
Comfort
6,7
Value
6,5
Room
5,3
Vibe
3,8
2,5 Mediocre
Pros: It was nothing I really liked about the place.
Cons: Look at the photos, it says it all. This hotel barely has 3*, but the description says it has 4. I don’t think that the place to have a nice weekend, literally everything you touch is broken: plugs, window rolls, lamps, toilet, shower. And they charged my twice more at the reception, without any explanations.
10,0 Excellent
Pros: The rooms were very comfortable and a great size. The coffee in the morning was a very welcome bonus!
Cons:
10,0 Excellent
Pros: last minute trip, used Whitehall befor. enjoy the location and price
Cons:
6,7 Good
Pros: The location suited us perfectly. No breakfast was included and we opted to go out to eat.
Cons: Was disappointed that doorman tried to steer us to his "friend" for a ride to the airport at an inflated price. We chose Uber at considerably less cost.
7,5 Good
Pros: Beds were great
Cons: Shower leaked
10,0 Excellent
Pros: Great staff, great location, price is really good and rooms are big and very comfortable. 10/10!
Cons: It's just a bit old. Nothing to be concerned.
8,3 Excellent
Pros: Amazing location. Clean rooms and easy to access facilities.
Cons: No breakfast option. Restaurant was overpriced for dinner. Free coffee ended too early in the day.
10,0 Excellent
Pros:
Cons: Too short of stay.
10,0 Excellent
Pros: classic, the loved the staff, they were so helpful
Cons:
9,6 Excellent
Pros: Great location
Cons:
3,8 Mediocre
Pros:
Cons: The windows made the room feel even smaller. Every thing was small about this hotel and the price was not worth it. Parking was across the street. Staff was okay. Definitely didn’t get a warm and fuzzy feeling. The elevators are tiny. Probably can fit three people at a time.
10,0 Excellent
Pros: I surprised my sister with a quick trip to Chicago for her 25th birthday! To kick start our stay, we were greeted warmly by the staff of the Whitehall! Sheri has the biggest smile and she made us feel right at home. Our room was incredible, awing is with a chandelier in the suite and cozy robes! This was the most comfortable bed I’ve ever slept in! The location is great, a hop skip and a jump from the Magnificent Mile, the Signature Room (for amazing sunsets) and delicious restaurants. Thank you to Sheri and all of the Whitehall staff for everything! We hope to be back again soon!
Cons:
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space.
Overall 8,2 Excellent
Based on 3 997 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5,0
Pros: Location
Excellent
8,0
Pros: Location was good - close to Rush Street. Hotel had an inviting bar area and lobby was generally very attractive.
Excellent
9,2
Pros: Good bed. Good bathroom. Clean room overall.
Excellent
8,0
Pros: didn't eat there; great location, beautiful bathroom,friendly/helpful staff.
Good
7,9
Excellent
9,0
Pros: Stayed there before
Excellent
10,0
Pros: Ely the manager at the desk was great
Excellent
10,0
Pros: The room was small, but very comfortable and clean. A beautiful old, Chicago hotel, but updated very nicely.
Excellent
8,0
Pros: Amazing staff, helpful and efficient. Great location next to Magnificent Mile.
Excellent
8,0
Pros: Clean - comfortable beds
Excellent
10,0
Pros: The vintage feel. The well mannered staff. Overall favorite hotel in the city.
Okay
5,0
Details
Reviews
Overall 8,2 Excellent
Based on 3 997 reviews
Location
9,4
Beach
9,3
Service
7,3
WiFi
7,3
Vibe
6,4
Room
6,3
Cleanliness
6,0
Food
5,5
Breakfast
5,4
Comfort
5,3
Value
5,2
Amenities
4,2
Wellness
1,9
Location
9,1
Vibe
6,2
Room
6,1
Service
6,0
Cleanliness
5,6
Breakfast
5,5
Comfort
5,1
Food
4,9
Value
4,8
Amenities
4,7
Location
9,4
Service
7,9
Bar
6,8
Vibe
5,6
Room
5,5
Cleanliness
5,5
Comfort
5,3
Breakfast
5,0
Value
4,9
Food
4,9
Amenities
3,7
Location
9,2
Service
6,9
Room
5,6
Vibe
5,4
Comfort
5,2
Amenities
3,6
Location
9,5
Service
7,2
Room
6,1
Comfort
5,4
Amenities
4,4
5,0 Okay
Pros: Location
Cons: I found the staff very unwelcoming and acting like they were doing us a favour. They also gave us conflicting information. We only stayed for one night and were checking out in the morning. We were woken very early by cleaners hovering and then they came into see if we had left 2 hours before check out. The bed was very uncomfortable and the room was tiny. Very disappointing.
8,0 Excellent
Pros: Location was good - close to Rush Street. Hotel had an inviting bar area and lobby was generally very attractive.
Cons: While practical, the check-in area did not impress and elevators seemed antiquated. That said I think the management focuses on the right things as far as appearance. Also, the hotel disappoints when it doesn't offer complimentary coffee to guests.
9,2 Excellent
Pros: Good bed. Good bathroom. Clean room overall.
Cons: Lobby is a bit shabby. Overnight parking is too expensive. Wait for the car in the morning was excessive.
8,0 Excellent
Pros: didn't eat there; great location, beautiful bathroom,friendly/helpful staff.
Cons: large hotel,but with only 3 small elevators,usually somewhat of a wait
7,9 Good
Pros:
Cons: Situated between many tall buildings
9,0 Excellent
Pros: Stayed there before
Cons: Doesn't have a fitness center. Would prefer better grade of coffee in the room and in the hotel.
10,0 Excellent
Pros: Ely the manager at the desk was great
Cons:
10,0 Excellent
Pros: The room was small, but very comfortable and clean. A beautiful old, Chicago hotel, but updated very nicely.
Cons:
8,0 Excellent
Pros: Amazing staff, helpful and efficient. Great location next to Magnificent Mile.
Cons: Standard king bed room & bathroom were a bit small. They charged a $15 fee per day at time of checkout.
8,0 Excellent
Pros: Clean - comfortable beds
Cons:
10,0 Excellent
Pros: The vintage feel. The well mannered staff. Overall favorite hotel in the city.
Cons: The adventure had to come to an end.
5,0 Okay
Pros:
Cons: The Hotel charges a $15 "facilities" fee on top of what I initially paid. For what? Seems like a hotel scam of sorts. The hotel is obviously seen better days. Carpets look stained. The thermostat in room did not work properly - set for 75 degrees and froz
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space.
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
-776093.jpg?width=66&height=66&crop=true)
-706506.jpg?width=66&height=66&crop=true)
Overall 8,1 Excellent
Based on 4 588 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5,4
Pros: Location
Poor
1,0
Pros: Price and location
Excellent
10,0
Pros: Rooms very roomy and comfortable
Excellent
10,0
Pros: Location , Room Size , Bed comfort , staff Everything fine.
Excellent
10,0
Pros: Great location, good kitchen area! Appreciate the complimentary coffee each morning.
Excellent
8,0
Pros: Location. Building architecture. Room size. Comfortable bed. Restaurant
Excellent
8,3
Pros: The location is excellent. We walked everywhere (although we hoofed it 9 miles one day so maybe not everyone is up for that). The hotel is right next to the John Hancock building and just steps from Mag Mile.
Excellent
10,0
Pros: Location was phenomenal. @ doors down from the Hancock, and a block from Michigan Avenue. Amazing views and the hotel was very upscale looking.
Excellent
10,0
Pros: Very close to anything you could need, as well as having a lot to offer right in the hotel itself! Loved the location and style!
Good
7,5
Pros: Close to Michigan Avenue
Excellent
8,8
Pros: Excellent location, nice boutique style hotel
Okay
5,4
Pros: horrible breakfast horrible staff horrible check-in
Details
Reviews
Overall 8,1 Excellent
Based on 4 588 reviews
Location
9,5
Service
7,6
Bar
7,2
Comfort
6,5
Room
6,1
Cleanliness
5,2
Vibe
5,1
Wellness
5,0
Food
4,7
WiFi
3,9
Amenities
3,6
Breakfast
2,3
Location
9,2
Service
7,6
Bar
6,4
Comfort
5,0
Cleanliness
4,8
Room
4,8
Food
4,4
Vibe
3,3
Amenities
3,3
Breakfast
2,3
WiFi
2,0
Location
9,6
Service
7,1
Bar
7,1
Comfort
6,6
Room
5,7
Cleanliness
5,0
Vibe
4,5
Food
4,3
Amenities
3,6
WiFi
2,2
Breakfast
1,9
Location
9,6
Service
6,9
Comfort
6,0
Room
5,1
Food
4,5
Vibe
3,6
Amenities
3,3
Breakfast
1,9
Location
9,4
Service
7,7
Bar
7,3
Comfort
6,2
Value
6,0
Room
4,6
Amenities
3,3
Breakfast
2,6
5,4 Okay
Pros: Location
Cons: No coffee in the room , the bathroom very small , there is a microwave but no plates or silverware. There was no heat in the building so I had to freeze at night . Asked for a late check out they charge me $20 per hr if you want to leave a little bit late . I have stayed in a 4 star hotels but this one it definitely it is not one .
1,0 Poor
Pros: Price and location
Cons: Not a 4-star hotel by any means. Old and dumpy room with stained carpets, lack of linen, small bathrooms, small elevator, no coffee in room, no alarm clock in room, no vending machines or available snack (or even water) avail at times.
10,0 Excellent
Pros: Rooms very roomy and comfortable
Cons: Bar not open on Wednesday
10,0 Excellent
Pros: Location , Room Size , Bed comfort , staff Everything fine.
Cons:
10,0 Excellent
Pros: Great location, good kitchen area! Appreciate the complimentary coffee each morning.
Cons: Wish they had water available in lobby at all times.
8,0 Excellent
Pros: Location. Building architecture. Room size. Comfortable bed. Restaurant
Cons:
8,3 Excellent
Pros: The location is excellent. We walked everywhere (although we hoofed it 9 miles one day so maybe not everyone is up for that). The hotel is right next to the John Hancock building and just steps from Mag Mile.
Cons: We were in a suite which had great space. There is a little wet bar/kitchenette with microwave and sink but it’s not stocked with any bar or plate ware. We were able to have some brought up but it would be more convenient if it was stocked.
10,0 Excellent
Pros: Location was phenomenal. @ doors down from the Hancock, and a block from Michigan Avenue. Amazing views and the hotel was very upscale looking.
Cons: Room wasn't ready when we got there, and it was also pretty warm. Turned the AC way down, but it still didn't cool it enough. You could also hear everything perfectly clear through the doors.
10,0 Excellent
Pros: Very close to anything you could need, as well as having a lot to offer right in the hotel itself! Loved the location and style!
Cons: That I couldn’t stay longer!
7,5 Good
Pros: Close to Michigan Avenue
Cons: Very old. Elevator is terrible. Extremely small and barely enough room for 4 people. Very slow moving as well.
8,8 Excellent
Pros: Excellent location, nice boutique style hotel
Cons: The sink in toilet is placed at awkward position. Horrible Wifi connection, this is a major let down.
5,4 Okay
Pros: horrible breakfast horrible staff horrible check-in
Cons:
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8,0 Excellent
Based on 6 758 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7,1
Pros: Great location
Good
7,9
Pros: We liked the location of the Hotel and the associated history.
Good
7,5
Pros: Location is excellent! Room was clean and shower pressure excellent! Very small and tight but ok just as a base. We were 3 percent n the room with 3 large suitcases. Used gym once - good enough. Would stay here again!
Poor
1,0
Pros: The location
Good
7,0
Pros: excellent breakfast. high quality food and environment. super employees
Okay
4,0
Pros: Bathroom was very small and not close to the picture online. Window was very small and looked out at the we fire escape.
Excellent
10,0
Pros: Loved the bed and pillows. Conducive to an excellent night's sleep.
Okay
5,4
Pros: Requested many time to change room but not possible Breakfast not included at all Very bad view from the room and no help at all to change Room key always not work Lift not coming in 4th floor so every time have to use stairs to update room keys
Excellent
10,0
Pros: Great location, the staff was very nice. Room a little small but clean and nice. Overall we we definitely come back.
Good
7,1
Pros: Great location but bathroom designed by a man, no place to put your toiletries. Also the exhaust fan goes on when the light is on, you can’t leave the light on overnight as the noise would annoy your sleeping! Huge fitness center but lacking equipment based on the size. Need to add to weights and more cardiovascular options.
Mediocre
3,0
Excellent
8,3
Pros: Located along the Michigan venue, this hotel enjoys a very convenient transportation, we can reach the majority main sightseeings within walking distance. Although the breakfast is not covered in the room cost, the high quality is well worth. Also, the staffs are qualified and warm hearted.
Details
Reviews
Overall 8,0 Excellent
Based on 6 758 reviews
Location
9,6
Service
6,6
Bar
6,3
Vibe
6,1
Cleanliness
6,1
Food
6,0
Breakfast
6,0
Value
5,7
Room
5,7
WiFi
4,7
Comfort
4,2
Amenities
3,6
Location
9,7
Breakfast
6,9
Service
6,7
Food
6,2
Vibe
6,1
Bar
6,0
Value
5,5
Cleanliness
5,4
Room
4,8
Amenities
3,9
Comfort
3,3
WiFi
3,3
Location
9,5
Bar
6,6
Service
6,3
Room
6,0
Cleanliness
6,0
Food
5,9
Value
5,8
Breakfast
5,8
Vibe
5,6
Comfort
4,7
WiFi
3,2
Amenities
3,1
Location
9,8
Service
6,9
Room
6,3
Breakfast
6,2
Cleanliness
5,9
Vibe
5,8
Value
5,4
Food
5,4
Comfort
4,6
Amenities
3,8
WiFi
3,2
Location
9,4
Cleanliness
6,3
Food
6,3
Service
5,7
Breakfast
5,4
Room
5,4
Value
5,3
Vibe
5,3
Comfort
4,3
Amenities
3,5
WiFi
3,4
7,1 Good
Pros: Great location
Cons: The toilet did not flush well and the bathroom could have been cleaner.
7,9 Good
Pros: We liked the location of the Hotel and the associated history.
Cons: Was disappointed in the cost of breakfast which caused us to go outside to explore other more reasonable options. We were also disappointed in the room refrigerator which appeared to be a re-purposed honor bar which had no real temperature controls to better chill our water and leftovers and there was no microwave for heating anything.
7,5 Good
Pros: Location is excellent! Room was clean and shower pressure excellent! Very small and tight but ok just as a base. We were 3 percent n the room with 3 large suitcases. Used gym once - good enough. Would stay here again!
Cons: First day - room wasn’t made up - only towels were changed. Thereafter - made up very nicely every day. Very small and tight but understand it’s a inner city hotel. Concierge and reception on a different level to hotel entry so never really interacted with them them.
1,0 Poor
Pros: The location
Cons: The staff and the facilities
7,0 Good
Pros: excellent breakfast. high quality food and environment. super employees
Cons: room cold . thermostat did not do well in controlling temp. bathroom faucets incorrect , both turned clock wise to turn on water. electrical outlets improperly mounted in wall box. 2 were recessed to far into wall box. None of this is earth shattering but these items are noticeable by guests.
4,0 Okay
Pros: Bathroom was very small and not close to the picture online. Window was very small and looked out at the we fire escape.
Cons: Part of ceiling above the bed had water damage.
10,0 Excellent
Pros: Loved the bed and pillows. Conducive to an excellent night's sleep.
Cons:
5,4 Okay
Pros: Requested many time to change room but not possible Breakfast not included at all Very bad view from the room and no help at all to change Room key always not work Lift not coming in 4th floor so every time have to use stairs to update room keys
Cons: Room allocation
10,0 Excellent
Pros: Great location, the staff was very nice. Room a little small but clean and nice. Overall we we definitely come back.
Cons:
7,1 Good
Pros: Great location but bathroom designed by a man, no place to put your toiletries. Also the exhaust fan goes on when the light is on, you can’t leave the light on overnight as the noise would annoy your sleeping! Huge fitness center but lacking equipment based on the size. Need to add to weights and more cardiovascular options.
Cons:
3,0 Mediocre
Pros:
Cons: 1. The room was tiny and dingy, and kind of gross. 2. $15 "facilities fee". They gave a ridiculous list of "benefits" for the fee, like wifi and free ice water, things that are free at a $-- motel. 3. It said 4-star, but 3 would be a stretch.
8,3 Excellent
Pros: Located along the Michigan venue, this hotel enjoys a very convenient transportation, we can reach the majority main sightseeings within walking distance. Although the breakfast is not covered in the room cost, the high quality is well worth. Also, the staffs are qualified and warm hearted.
Cons: The double room is too tiny for a couple, and the elevator noise is a bit louder at night.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7,7 Good
Based on 3 049 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: The staff was very helpful
Okay
4,0
Pros: The price per night was very reasonable
Okay
5,4
Pros: It was clean!
Okay
5,0
Pros: The location was great. Bed was comfortable.
Excellent
9,2
Pros: Efficient clean good position
Good
7,5
Good
6,7
Pros: great location
Mediocre
2,0
Pros: Free tea/coffee in the morning and location
Excellent
9,0
Pros: Staff very friendly, check in and check out super fast.
Okay
5,0
Pros: The location is great. Our room was relatively quiet.
Good
6,0
Pros: Conveniently located to downtown. Bshower. Bed very comfortable.
Excellent
10,0
Pros: The staff was very friendly and accommodating. I read reviews that the rooms are really small but I disagree. In a boutique hotel, the rooms are always smaller! It was clean and had a decent view! I would definitely recommend this hotel.
Details
Reviews
Overall 7,7 Good
Based on 3 049 reviews
Location
9,4
Service
7,5
WiFi
7,5
Value
7,2
Bar
7,1
Cleanliness
6,4
Amenities
5,9
Room
5,3
Wellness
4,8
Breakfast
4,5
Comfort
3,6
Location
9,3
Value
7,4
Service
7,2
Cleanliness
5,9
Amenities
5,8
Room
5,3
Comfort
3,7
Location
9,3
Value
7,2
Service
7,0
Cleanliness
6,3
Amenities
5,9
Room
4,6
Comfort
3,4
Location
9,4
Value
7,6
Service
7,4
Cleanliness
5,7
Room
4,6
Comfort
3,5
Location
9,3
Service
7,4
Value
7,3
Room
4,7
Comfort
3,7
10,0 Excellent
Pros: The staff was very helpful
Cons: No coffee in the room
4,0 Okay
Pros: The price per night was very reasonable
Cons: This is closer to a 2.5-3* hotel. Its clean and gets the job done.
5,4 Okay
Pros: It was clean!
Cons: I paid about $400 for one night in a insanely small room. I guess I was paying for the location but seriously would have rather went with Airbnb you where I would have gotten more bang for my buck aka better view and room. Definitely would not stay again.
5,0 Okay
Pros: The location was great. Bed was comfortable.
Cons: The room was extremely small, no coffee maker in the room. The ice machine on our floor didn't work.
9,2 Excellent
Pros: Efficient clean good position
Cons:
7,5 Good
Pros:
Cons: The corners of the boxy bed platform are like lethal weapons. Very sharp and easy to bang shins on. This would keep me from going back.
6,7 Good
Pros: great location
Cons: The room was very small, they were having some work at the hotel, so A lot of noise during all day. There are better hotels in good location with the same price and even cheaper
2,0 Mediocre
Pros: Free tea/coffee in the morning and location
Cons: The room was the size of a closet. Have stayed in many "boutique" hotels. THIS was RIDICULOUS and simply SMALL. The internet did NOT work and when I asked the front desk, they said "its working for everyone else. LOL. Dont stay here!
9,0 Excellent
Pros: Staff very friendly, check in and check out super fast.
Cons: Maybe more space for personal toilery in the bathroom
5,0 Okay
Pros: The location is great. Our room was relatively quiet.
Cons: The rooms are very small and claustrophobic. I could not stay here more than one night. There is no room for an easy chair and side table, and the desk chair hits the bed when you pull it out. There is no coffeemaker. The staff were not friendly.
6,0 Good
Pros: Conveniently located to downtown. Bshower. Bed very comfortable.
Cons: Room was not spacious for the amount of money paid. No amenities such as fridge. Bathroom had limited counter space. No tub, only shower. Shower was inadequate because water is not contained inside shower.
10,0 Excellent
Pros: The staff was very friendly and accommodating. I read reviews that the rooms are really small but I disagree. In a boutique hotel, the rooms are always smaller! It was clean and had a decent view! I would definitely recommend this hotel.
Cons: $60 for valet parking is a little steep!
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7,6 Good
Based on 2 642 reviews
All reviews
- All reviews
Excellent
9,2
Pros: I like the style of the hotel.
Excellent
9,2
Pros: This location was very convenient to everything we wanted to go to.
Okay
5,8
Pros: We had to pay extra money a day just causr thr hotel is dowtown and i was not told that on this site. Very disappointed and the room was very small and i had a full size bed instead of a queen size bed i paid for. Will NEVER GO BACK THERE
Excellent
8,3
Good
7,0
Pros: The property's location is awesome. Since this is my second time in this hotel, of course, "Mark" who is the personnel in the lobby is the greatest value in this place. An awesome guy who tells you about what to do in the city or how to help you about anything you ask. Greatly improved my stay every time we spent time there.
Okay
5,8
Pros: It was reasonably priced considering its location in downtown where I wanted to be.
Poor
1,0
Pros: Location
Good
7,5
Pros: Location is perfect for visiting the city on foot
Okay
4,6
Pros: Nothing
Okay
5,8
Pros: Staff are approachable
Good
7,0
Pros: Location. It was close to Michigan Avenue
Mediocre
3,0
Pros: Nothing
Good
7,3
Pros: The hotel is at a very good location, rooms are clean and comfortable. They have free internet access in the lobby which is a nice place.
Good
7,0
Pros: The location was perfect.
Excellent
8,0
Pros: Located centrally, the hotel is close to all touristic places as well as to the shopping areas.
Good
7,0
Pros: I must say the location and the 22nd floor patio where my favorite thing about this hotel
Okay
5,0
Pros: Excellent location for shopping.
Excellent
8,0
Pros: $self.pros
Mediocre
3,6
Pros: wi-fi access in lobby. access to mag mile. access to conference venue at major hotel.
Okay
5,6
Pros: consierge answered all my questions
.equals("")
Cons: $self.cons
Good
6,4
Pros: $self.pros
Okay
4,0
Pros: Good location.
Details
Reviews
Overall 7,6 Good
Based on 2 642 reviews
Cleanliness
7,3
Comfort
7,3
Location
9,1
Services
6,8
Staff
7,8
Value for money
7,2
9,2 Excellent
Pros: I like the style of the hotel.
Cons: I didn't like the view from my room, my room only had a view of the back of other buildings.
9,2 Excellent
Pros: This location was very convenient to everything we wanted to go to.
Cons: The small elevators made going up and down to room difficult. 20 floors was too high to walk to.
5,8 Okay
Pros: We had to pay extra money a day just causr thr hotel is dowtown and i was not told that on this site. Very disappointed and the room was very small and i had a full size bed instead of a queen size bed i paid for. Will NEVER GO BACK THERE
Cons:
8,3 Excellent
Pros:
Cons: The location is central of Chicago downtown so I can walk around touree downtown also restaurant or fast-food to eat ECT ..
7,0 Good
Pros: The property's location is awesome. Since this is my second time in this hotel, of course, "Mark" who is the personnel in the lobby is the greatest value in this place. An awesome guy who tells you about what to do in the city or how to help you about anything you ask. Greatly improved my stay every time we spent time there.
Cons:
5,8 Okay
Pros: It was reasonably priced considering its location in downtown where I wanted to be.
Cons: It is very no-frills, not that clean (the carpet could use a good cleaning). The toiletry amenities were cheap. I would recommend only because Chicago is very expensive these days. But you won't want to hang out in the room.
1,0 Poor
Pros: Location
Cons: The star rating is more like a 1. I have stayed at nicer 2 star hotels. It was dirty and it had bugs. Walls were peeling and broken rigged up things in the bathroom. Had to plug in the tv to use it.
7,5 Good
Pros: Location is perfect for visiting the city on foot
Cons: The bathroom and the room are old style
4,6 Okay
Pros: Nothing
Cons: The staff worked my booking so bad. The locked my room without any explanation or even contacting me. After staying the first of my four nights they told me that I was a no show. It was incredible! They didn’t knew what was going on. They gave me two free drinks for all the misunderstanding. Two free drinks! I asked for a wake up call that never arrived. Thanks that I put my alarms because if not probably I’ve lost my plane. The rooms are old but clean. The elevators are from the second part of the 20th century. I’m not staying here ever again.
5,8 Okay
Pros: Staff are approachable
Cons: Expensive rate, rooms are small
7,0 Good
Pros: Location. It was close to Michigan Avenue
Cons: It was fine for what I paid for the location.
3,0 Mediocre
Pros: Nothing
Cons: Everything
7,3 Good
Pros: The hotel is at a very good location, rooms are clean and comfortable. They have free internet access in the lobby which is a nice place.
Cons: There is no restaurant in the premises, there is only a coffee shop next to the hotel, thus there is no comfortable way to have a decent breakfast.
7,0 Good
Pros: The location was perfect.
Cons: The bed was really lumpy and uncomfortable.
8,0 Excellent
Pros: Located centrally, the hotel is close to all touristic places as well as to the shopping areas.
Cons:
7,0 Good
Pros: I must say the location and the 22nd floor patio where my favorite thing about this hotel
Cons:
5,0 Okay
Pros: Excellent location for shopping.
Cons: Air conditioner in the room was not accessible for adjustment in a temperature change. Also the TV did not have any pay per view chanels.
8,0 Excellent
Cons: Rooms are not ready to 15-00, at the same time, check out time is 12-00. Something could be done to prepare booked rooms to 15-00
3,6 Mediocre
Pros: wi-fi access in lobby. access to mag mile. access to conference venue at major hotel.
Cons: the air conditioner in my room was filthy. i couldn't switch it off because there was no open window to use, and when i did switch it off my throat became sore and dry.
5,6 Okay
Pros: consierge answered all my questions
6,4 Good
Cons: there was no breakfast available
4,0 Okay
Pros: Good location.
Cons: Small room (at least ours). Noise (not street).
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Where to stay in Chicago?
Our Heatmaps tool will help you find the perfect place to stay in Chicago by showing you how close hotel options are to major activities