Best Chicago hotels near Rush and Division Streets
The Langham, Chicago is centrally located in Chicago, a 4-minute walk from Michigan Avenue and 11 minutes by foot from Millennium Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 15000 square feet (1350 square meters), including conference space.
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Overall 9,6 Excellent
Based on 2 181 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9,3
Pros: Comfortable bed great location
Excellent
9,5
Pros: Friendly staff
Excellent
10,0
Pros: Wonderful location, extremely professional staff, beautiful room
Excellent
9,5
Pros: Great location, great views. Very comfortable room, bed and spacious bathroom
Excellent
10,0
Pros: Excellent hotel Staff amazing especially housekeeping Great large room
Excellent
10,0
Pros: There is so many things to say: the staff performed customer service on a level that far surpasses anything I’ve experienced before, absolutely exceptional. We just mentioned upon checking in my grandson turning 1 years old and one of the staff members placed a balloon, cake and card in our room, how awesome was that
Excellent
10,0
Pros: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.
Good
6,8
Excellent
9,3
Pros: Pretty hotel in central downtown Chicago. the outdoor staff is very strong, friendly and helpful.
Excellent
10,0
Pros: beautiful room great club excellent spa facilities
Excellent
10,0
Pros: Truly a five star experience; service, quality, food, location, beautiful spacious rooms.
Excellent
10,0
Pros: The location is central and have proximity from many things
Details
Reviews
Overall 9,6 Excellent
Based on 2 181 reviews
Location
9,7
Service
9,6
Vibe
9,5
Cleanliness
9,4
Wellness
9,4
Amenities
9,3
Room
9,2
Bar
9,0
Food
8,8
Pool
8,7
WiFi
8,6
Comfort
8,5
Breakfast
6,3
Value
5,1
Location
9,8
Service
9,7
Cleanliness
9,6
Wellness
9,5
Vibe
9,4
Amenities
9,3
Food
8,8
Room
8,4
Breakfast
6,9
Service
9,7
Location
9,7
Amenities
9,4
Room
9,2
Comfort
8,7
Value
5,2
Service
9,5
Room
8,9
9,3 Excellent
Pros: Comfortable bed great location
Cons: The bath towels were hard
9,5 Excellent
Pros: Friendly staff
Cons: Nespresso machine didn’t work, but they brought us a new one.
10,0 Excellent
Pros: Wonderful location, extremely professional staff, beautiful room
Cons:
9,5 Excellent
Pros: Great location, great views. Very comfortable room, bed and spacious bathroom
Cons: Expensive
10,0 Excellent
Pros: Excellent hotel Staff amazing especially housekeeping Great large room
Cons:
10,0 Excellent
Pros: There is so many things to say: the staff performed customer service on a level that far surpasses anything I’ve experienced before, absolutely exceptional. We just mentioned upon checking in my grandson turning 1 years old and one of the staff members placed a balloon, cake and card in our room, how awesome was that
Cons: Nothing.
10,0 Excellent
Pros: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.
Cons: We loved everything about it.
6,8 Good
Pros:
Cons: Room was small Food (in room dining) was disappointing
9,3 Excellent
Pros: Pretty hotel in central downtown Chicago. the outdoor staff is very strong, friendly and helpful.
Cons: We arrived on July 4th and immediately upon checking in were told by the check in person that for $50.00 per person we could watch the fireworks from a private area in the hotel. I thought that was very cheesy. We went outdoors and watched them for free.
10,0 Excellent
Pros: beautiful room great club excellent spa facilities
Cons:
10,0 Excellent
Pros: Truly a five star experience; service, quality, food, location, beautiful spacious rooms.
Cons: $71 to valet park.
10,0 Excellent
Pros: The location is central and have proximity from many things
Cons: They gave us room in the same floor as the kids suite which wasn’t a good option And the room were next to the elevators which was annoying as well
The Langham, Chicago is centrally located in Chicago, a 4-minute walk from Michigan Avenue and 11 minutes by foot from Millennium Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 15000 square feet (1350 square meters), including conference space.
With a stay at Four Seasons Hotel Chicago, you'll be centrally located in Chicago, steps from John Hancock Center and 2 minutes by foot from Water Tower Place. Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby.
Overall 9,3 Excellent
Based on 902 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8,0
Pros: Very accommodating staff, good food, lovely lounge
Excellent
10,0
Pros: It was everything you want a 5 star hotel to be. When we walked into the elevator we were hit with the most intoxicating, wonderful smell! The lobby is impeccable and the staff was warm and welcoming. The art work was phenomenal. We loved our room and our view was stunning. Everything about our stay was 5 stars +. We will go back.
Excellent
8,8
Pros: Staff were generally excellent
Excellent
10,0
Pros: Everything! Perfect location, welcoming staff, beautiful room, great value!
Excellent
10,0
Pros: They anticipate your needs. Awesome concierge desk. Great staff. Beautiful view. Wonderful resto and bar. Nicely decorated for Christmas .
Excellent
10,0
Pros: Old fashion hotel. Room is so big and clean . The hotel feels like a luxury experience.
Excellent
8,3
Pros: Super location, quiet
Good
6,3
Pros: Good breakfast and friendly staff
Excellent
9,5
Pros: Everything is perfect
Excellent
10,0
Pros: Everything
Excellent
9,5
Pros: Staff was incredibly friendly and willing to help in any way you asked and even when you did not ask the extras you would get along the way that were not requested set the Four Seasons apart.
Excellent
10,0
Pros: Great location, beautiful hotel, wonderful service and quiet..?very comfortable and luxurious.
Details
Reviews
Overall 9,3 Excellent
Based on 902 reviews
Location
9,8
Wellness
9,3
Service
9,3
Pool
9,2
Food
8,8
Breakfast
8,6
Room
8,0
Comfort
7,3
Cleanliness
6,1
Location
9,9
Service
9,3
Room
7,7
Location
9,9
Service
9,3
Food
9,0
Amenities
7,8
Room
7,5
8,0 Excellent
Pros: Very accommodating staff, good food, lovely lounge
Cons: Two sets of elevators awkward. Shower doors did not close; wasn't fixed properly. Black soot stained our clothing and skin from leopard sofa in front of fireplace in restaurant.
10,0 Excellent
Pros: It was everything you want a 5 star hotel to be. When we walked into the elevator we were hit with the most intoxicating, wonderful smell! The lobby is impeccable and the staff was warm and welcoming. The art work was phenomenal. We loved our room and our view was stunning. Everything about our stay was 5 stars +. We will go back.
Cons: It exceeded our expectations. We have no complaints.
8,8 Excellent
Pros: Staff were generally excellent
Cons:
10,0 Excellent
Pros: Everything! Perfect location, welcoming staff, beautiful room, great value!
Cons: Nothing- it was great!
10,0 Excellent
Pros: They anticipate your needs. Awesome concierge desk. Great staff. Beautiful view. Wonderful resto and bar. Nicely decorated for Christmas .
Cons:
10,0 Excellent
Pros: Old fashion hotel. Room is so big and clean . The hotel feels like a luxury experience.
Cons: Not really .
8,3 Excellent
Pros: Super location, quiet
Cons: For a Four Seasons hotel and the cost, I would expect a roomier suite.
6,3 Good
Pros: Good breakfast and friendly staff
Cons: shower head was broken, making it tough to take a shower as you had to hold up the shower head. Mini bar was warm so all contents in the mini bar were warm.
9,5 Excellent
Pros: Everything is perfect
Cons:
10,0 Excellent
Pros: Everything
Cons: No such thy
9,5 Excellent
Pros: Staff was incredibly friendly and willing to help in any way you asked and even when you did not ask the extras you would get along the way that were not requested set the Four Seasons apart.
Cons:
10,0 Excellent
Pros: Great location, beautiful hotel, wonderful service and quiet..?very comfortable and luxurious.
Cons:
With a stay at Four Seasons Hotel Chicago, you'll be centrally located in Chicago, steps from John Hancock Center and 2 minutes by foot from Water Tower Place. Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby.
Thompson Chicago caters to the luxury seasoned traveler that is accustomed to refined service and understated elegance. Rooms feature Curated art, bespoke lacquer bars, custom joinery and guest baths with spacious walk-in showers. Additional amenities include complimentary WiFi, 24-hr Room Service, a 24-hour fitness center, and complimentary car service to downtown Chicago. In addition, the hotel boasts more than 12,000 sq. ft of meeting space.
Overall 9,2 Excellent
Based on 1 540 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10,0
Pros: The staff was so friendly and nice -the lobby and bar were so comfortable and welcoming -we really did enjoy it and look forward to visiting agsin
Excellent
10,0
Pros: The location, the styling and the staff
Excellent
9,5
Pros: This was my second time staying at the Chicago Thompson. It was perfect for business travel. I really like the location of the hotel, and the service is very good. The bed and bed linen are very comfortable, the bathroom products are lovely. I will stay again.
Excellent
8,3
Pros: The location was fantastic and very accessible to a lot of restaurants nearby. The room was beautiful as well.
Excellent
10,0
Pros: The location was great,great food in walking distance
Mediocre
3,3
Pros: Location
Okay
5,5
Pros: Location good. Breakfast a la carte' not bad but sufficient. Clean and convenient rooms
Excellent
8,8
Pros: Excellent location, very clean & comfortable.
Excellent
10,0
Pros: We loved the hotel but were dissapointed to find out that there was no shuttle service offered to pick up from airport.
Excellent
9,3
Pros: Best location in Chicago
Good
7,5
Pros: Location was awesome.
Excellent
10,0
Pros: the staff was wonderful. loved everything about it.
Details
Reviews
Overall 9,2 Excellent
Based on 1 540 reviews
Beach
10,0
Location
9,8
Vibe
9,7
Bar
9,4
Amenities
9,3
Service
8,9
Cleanliness
8,7
Room
8,4
Comfort
8,0
Breakfast
7,5
Wellness
6,0
WiFi
5,9
Location
9,8
Vibe
9,4
Service
8,5
Room
7,9
Location
9,8
Vibe
9,7
Amenities
8,9
Service
8,8
Room
7,7
Location
9,8
Service
8,5
Room
8,0
10,0 Excellent
Pros: The staff was so friendly and nice -the lobby and bar were so comfortable and welcoming -we really did enjoy it and look forward to visiting agsin
Cons: Nothing
10,0 Excellent
Pros: The location, the styling and the staff
Cons: The only issue I can think of is that the air conditioning unti was noisey. Otherwise, no complaints.
9,5 Excellent
Pros: This was my second time staying at the Chicago Thompson. It was perfect for business travel. I really like the location of the hotel, and the service is very good. The bed and bed linen are very comfortable, the bathroom products are lovely. I will stay again.
Cons: Nothing
8,3 Excellent
Pros: The location was fantastic and very accessible to a lot of restaurants nearby. The room was beautiful as well.
Cons: The bathroom looked beautiful at first glance, however, the toilet didn’t flush 50% of the time and the rain shower (although turned off), would randomly pour water out at all hours, interrupting sleep quite a few times. The bathroom door was glass so it was impossible to use the restroom at night without waking up your partner with the lights.
10,0 Excellent
Pros: The location was great,great food in walking distance
Cons: nothing we had a great time
3,3 Mediocre
Pros: Location
Cons: Staff not friendly Room was very warm Floor dirty
5,5 Okay
Pros: Location good. Breakfast a la carte' not bad but sufficient. Clean and convenient rooms
Cons: General staff : Slow service at breakfast; waited for a cup of coffee around 15 minutes. Bar staff attitude was very rude ; I asked for a glass of wine 30 mins before closure. Reception staff was very unexperience; I was charged wrong and they could not prove it - no check. At the end my c/out took 35 minutes!
8,8 Excellent
Pros: Excellent location, very clean & comfortable.
Cons: Service was poor. Had to call the front desk to get sheets, blanket and pillows for my kids.
10,0 Excellent
Pros: We loved the hotel but were dissapointed to find out that there was no shuttle service offered to pick up from airport.
Cons: As mentioned above. Would have been a nice service to enjoy after a long day of travelling and would have made the experience at the Thompson that much more pleasurable.
9,3 Excellent
Pros: Best location in Chicago
Cons:
7,5 Good
Pros: Location was awesome.
Cons: When I arrived late at night, my bed spread had two stains on it and when I pulled the covers, you could tell the bed hadn't actually been made, just arranged. Likely I slept in someone else's used sheets.They changed the whole bed the next day. REALLY didn't like that. Also, they charge for bottled water and they have no coffee machine in the room. For the amount of money they charge, none of this is cool...
10,0 Excellent
Pros: the staff was wonderful. loved everything about it.
Cons: no
Thompson Chicago caters to the luxury seasoned traveler that is accustomed to refined service and understated elegance. Rooms feature Curated art, bespoke lacquer bars, custom joinery and guest baths with spacious walk-in showers. Additional amenities include complimentary WiFi, 24-hr Room Service, a 24-hour fitness center, and complimentary car service to downtown Chicago. In addition, the hotel boasts more than 12,000 sq. ft of meeting space.
Situated near the confluence of Lake Michigan and the Chicago River in the Lakeshore East Development Award Winning Aqua Tower, Radisson Blu Aqua Hotel is surrounded by Chicagos biggest tourist attractions, including Millennium Park, Navy Pier and the fabulous shopping of Michigan Avenues Magnificent Mile. Connected to the Chicago Pedway system and surrounded by incredible views of Lake Michigan and the Chicago Skyline. Silver LEED certified 2017-2019 TripAdvisor Certificate of Excellence winner Proud recipient of the President’s Award for receiving top scores in guest satisfaction for quality and outstanding service from 2016-2018
Overall 8,9 Excellent
Based on 3 028 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,5
Pros: Fabulous location and room amenities. Very pleased, great comfort after a long day.
Excellent
10,0
Pros: The View for starters was fabulous from the 16th floor balcony facing the park. ...The thoughtful staff leaving me a birthday plate with sweets and a bottle of wine for my 60th was my first impression as I entered the room. Overall excellence with everything.
Okay
4,3
Pros: For the money they charged I did really liked overall nothing ! Checking and Frontdesk, Concierge and Valet are the decent service they have !
Good
7,4
Pros: Location of hotel was perfect for the activities our family was interested in.
Good
7,0
Excellent
10,0
Pros: Very comfortable. Great central location. Would definitely stay here again.
Excellent
10,0
Pros: Lap pool
Excellent
10,0
Pros: The bedding
Good
6,8
Excellent
9,5
Pros: Facilities were amazing, didn't want to leave
Okay
5,5
Pros: great location, good wifi
Excellent
8,8
Pros: Staff was friendly and helpful!
Details
Reviews
Overall 8,9 Excellent
Based on 3 028 reviews
Location
9,1
Wellness
8,6
Service
8,2
Breakfast
8,1
WiFi
7,7
Room
7,7
Food
7,5
Pool
7,4
Value
5,1
Location
8,9
Amenities
8,7
Breakfast
7,9
Service
7,8
Pool
7,2
Room
6,9
Comfort
5,3
Location
9,4
Amenities
8,7
Breakfast
8,3
Service
8,1
Pool
7,9
Room
7,9
Value
4,6
Location
9,1
Wellness
8,8
Amenities
8,7
Service
7,5
Room
6,7
Comfort
6,3
Service
7,6
Room
7,3
9,5 Excellent
Pros: Fabulous location and room amenities. Very pleased, great comfort after a long day.
Cons:
10,0 Excellent
Pros: The View for starters was fabulous from the 16th floor balcony facing the park. ...The thoughtful staff leaving me a birthday plate with sweets and a bottle of wine for my 60th was my first impression as I entered the room. Overall excellence with everything.
Cons:
4,3 Okay
Pros: For the money they charged I did really liked overall nothing ! Checking and Frontdesk, Concierge and Valet are the decent service they have !
Cons: For the money they charged I did really liked nothing ! Especially the Filini and The Restaurant Staff , food and service is a disgrace and barely at the level of third world countries ! Very arrogant bar and restaurant staff ! They discriminate customers based on customer name and origin !!!! They and their servers only serve for tips !!! And food quality is damaging for people like with diabetes !! Stay away if you have chronic illness and health risks !!!
7,4 Good
Pros: Location of hotel was perfect for the activities our family was interested in.
Cons: Room remained humid and warm for the entirety of our stay. Thermostat read 65° and it was definitely no where near that temperature in the room. We also had to do everything short of beg to have the trash cans emptied and new towels brought to the room.
7,0 Good
Pros:
Cons: Room right above the pool area, too loud.
10,0 Excellent
Pros: Very comfortable. Great central location. Would definitely stay here again.
Cons:
10,0 Excellent
Pros: Lap pool
Cons:
10,0 Excellent
Pros: The bedding
Cons: Not e
6,8 Good
Pros:
Cons: Housekeeping standards very average. Bed sheet only covered 3/4 of the bed.
9,5 Excellent
Pros: Facilities were amazing, didn't want to leave
Cons: Wanted to stay a second night, but it was twice as expensive as the first night which was ridiculous. It was a shame, but we just booked elsewhere for the second night.
5,5 Okay
Pros: great location, good wifi
Cons: all 4 days of my stay I needed to call room service for cleaning, till late afternoon they didn't clean my room, also they wanted to charge me Urban rate (25 USD a day) without telling me what is it (using amenities). I needed to ask at check-out to take it off my bill. Although I have payed for breakfast in advance they charged coffee every time, only when i complained, they took that cost off. My room was not ready till 4 pm
8,8 Excellent
Pros: Staff was friendly and helpful!
Cons:
Situated near the confluence of Lake Michigan and the Chicago River in the Lakeshore East Development Award Winning Aqua Tower, Radisson Blu Aqua Hotel is surrounded by Chicagos biggest tourist attractions, including Millennium Park, Navy Pier and the fabulous shopping of Michigan Avenues Magnificent Mile. Connected to the Chicago Pedway system and surrounded by incredible views of Lake Michigan and the Chicago Skyline. Silver LEED certified 2017-2019 TripAdvisor Certificate of Excellence winner Proud recipient of the President’s Award for receiving top scores in guest satisfaction for quality and outstanding service from 2016-2018
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Overall 9,1 Excellent
Based on 3 577 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Beautiful, comfortable and clean rooms and a very clean hotel my son and I loved it .
Excellent
10,0
Pros: Location. Very welcoming feel and beautiful.
Excellent
9,5
Pros: breakfast was very good. hotel was very beautful.
Excellent
10,0
Pros: Good room / view / excellent location close to restaurants / grocery / shopping
Excellent
8,0
Pros: The concierge team did great on a surprise treat for my husbands birthday.
Excellent
10,0
Pros: Super comfy bed
Excellent
8,0
Pros: Clean room, workout room, location
Excellent
10,0
Pros: Clean and quiet
Excellent
10,0
Pros: Very comfortable bed
Excellent
9,5
Pros: Excellent place n location. They need a POOL!!!!!
Good
7,0
Pros: location and the mattress.
Excellent
9,3
Details
Reviews
Overall 9,1 Excellent
Based on 3 577 reviews
Location
9,6
Amenities
8,9
Service
8,7
WiFi
8,7
Room
8,6
Breakfast
6,8
Value
5,2
Pool
0,0
Location
9,7
Amenities
8,9
Room
8,3
Service
7,7
Comfort
7,5
Breakfast
6,6
Value
4,8
Location
9,4
Amenities
9,0
Service
8,8
Cleanliness
8,7
Room
8,5
Comfort
7,8
Breakfast
7,3
Value
5,3
Location
9,7
Vibe
9,3
Amenities
9,1
Service
8,7
Room
8,0
Comfort
7,5
Value
5,3
Location
9,5
Service
8,7
Room
8,4
Comfort
8,0
Breakfast
7,2
10,0 Excellent
Pros: Beautiful, comfortable and clean rooms and a very clean hotel my son and I loved it .
Cons: Nothing everything was amazing.
10,0 Excellent
Pros: Location. Very welcoming feel and beautiful.
Cons:
9,5 Excellent
Pros: breakfast was very good. hotel was very beautful.
Cons: nothing
10,0 Excellent
Pros: Good room / view / excellent location close to restaurants / grocery / shopping
Cons:
8,0 Excellent
Pros: The concierge team did great on a surprise treat for my husbands birthday.
Cons: The concierge team decided to call about my breakfast order during a scheduled in-room massage they had arrange for me. They should have known not to disturb in that moment. Also they forgot one item when they delivered.
10,0 Excellent
Pros: Super comfy bed
Cons: Nothing
8,0 Excellent
Pros: Clean room, workout room, location
Cons: Staff (checkin) +/- Slow car Valet - text didn’t work to get car, and expensive ($72.00/day)
10,0 Excellent
Pros: Clean and quiet
Cons:
10,0 Excellent
Pros: Very comfortable bed
Cons:
9,5 Excellent
Pros: Excellent place n location. They need a POOL!!!!!
Cons:
7,0 Good
Pros: location and the mattress.
Cons: We had a mechanical noise in the room all night ....
9,3 Excellent
Pros:
Cons: 3 rooms reserved that I paid for on arrival and upon departure they also charged my daughter again. One room was not ready until 5 pm. They brought the wrong luggage to our room. Not up to usual standards I have come to expect from this establishment.
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Overall 8,8 Excellent
Based on 4 549 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7,0
Excellent
10,0
Pros: We love the services and the amazing friendly staff thank you
Excellent
8,8
Pros: Location location location
Excellent
10,0
Pros: Very tasty breakfast and an amazing bar on the roof. Beautiful room.
Excellent
9,3
Pros: Great Location
Excellent
9,5
Pros: The view is fantastic it is truly a special place
Excellent
10,0
Pros: Spa/Fitness Center is outstanding. Customer service is second to none. Staff are extremely pleasant.
Excellent
9,3
Pros: Well kept, great location. Staff is superb!
Excellent
9,5
Pros: Everything
Excellent
10,0
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Excellent
10,0
Pros: Clean and fancy facility, excellent location , beautiful views from T16 , Customer service excellent .
Excellent
10,0
Pros: Best hotel gym I've ever been in!! Incredible views, rooms, and location. Top notch in every way!
Details
Reviews
Overall 8,8 Excellent
Based on 4 549 reviews
Location
9,6
Room
9,2
Service
9,1
Cleanliness
8,9
Comfort
8,7
Vibe
8,7
Wellness
8,6
Amenities
8,2
Pool
8,0
WiFi
7,7
Breakfast
6,1
Value
4,5
Location
9,6
Room
9,4
Service
9,0
Wellness
8,9
Comfort
8,8
Value
4,1
Location
9,7
Service
9,5
Room
8,9
Comfort
8,8
Wellness
8,4
Pool
8,1
Value
3,9
Service
9,2
Room
8,4
Location
9,6
Service
9,1
Room
9,0
Comfort
8,9
7,0 Good
Pros:
Cons: Slow service room was not equipped first day it took till second day to supply us water ice extras broke toe on bed stand
10,0 Excellent
Pros: We love the services and the amazing friendly staff thank you
Cons:
8,8 Excellent
Pros: Location location location
Cons: Staff are not very friendly
10,0 Excellent
Pros: Very tasty breakfast and an amazing bar on the roof. Beautiful room.
Cons:
9,3 Excellent
Pros: Great Location
Cons:
9,5 Excellent
Pros: The view is fantastic it is truly a special place
Cons: It is pricy
10,0 Excellent
Pros: Spa/Fitness Center is outstanding. Customer service is second to none. Staff are extremely pleasant.
Cons:
9,3 Excellent
Pros: Well kept, great location. Staff is superb!
Cons: Only complaint I have is the air conditioner. The thermostat was set to a lower temperature & it never got to that. I don’t believe the room got any cooler than 72. We like to use covers when we sleep & not sweat.
9,5 Excellent
Pros: Everything
Cons: Nothing
10,0 Excellent
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Cons:
10,0 Excellent
Pros: Clean and fancy facility, excellent location , beautiful views from T16 , Customer service excellent .
Cons: None
10,0 Excellent
Pros: Best hotel gym I've ever been in!! Incredible views, rooms, and location. Top notch in every way!
Cons:
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Overall 8,7 Excellent
Based on 10 676 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Loved the Big Bar and Stetson’s Restaurant!! So close to everything and the beds were so comfortable!! An easy walk to everything-such a beautiful location!
Excellent
9,0
Pros: Great customer service by front desk staff. Good gym
Excellent
8,0
Pros: Location was
Excellent
10,0
Pros: Definitely the location. Located within walking desistance of almost everything. Lots of spaces to sit and have drinks and talk. Gym was nice for a hotel. Staff was very professional and accommodating.
Excellent
10,0
Pros: Extremely clean, staff was wonderful, food and drink choice were amazing, it was overall just a great experience.
Good
7,0
Pros: Location was good.
Excellent
10,0
Pros: Great location
Okay
5,0
Pros: The air conditioner was really loud and the room was uncomfortable
Excellent
10,0
Pros: The staff was extremely helpful. Having dining options in one place was great.
Excellent
10,0
Pros: The hotel is huge, the largest hotel in Chicago and the largest hyatt in the world. Yet a lot of staff on site every day. So many people are employed that it doesnt feel so huge. I stayd for 9 days. I was jetlagged for days and wonderng the corridors and Floors up and down all the time, Everybody was always chatty and bubbly and helpful. Like you would expect when staying with Friends.
Excellent
10,0
Pros: Location is great
Excellent
10,0
Pros: Location
Details
Reviews
Overall 8,7 Excellent
Based on 10 676 reviews
Location
9,4
Service
8,6
Food
7,5
Room
7,3
WiFi
7,2
Breakfast
7,2
Cleanliness
6,6
Comfort
6,2
Value
4,7
Location
9,6
Service
8,2
Breakfast
7,4
Room
7,0
Cleanliness
6,7
Comfort
6,1
Value
4,9
Location
9,3
Service
8,6
Breakfast
7,2
Room
7,0
Cleanliness
6,8
Vibe
6,5
Comfort
5,9
Value
4,7
Location
9,4
Service
8,8
Food
7,0
Breakfast
6,9
Cleanliness
6,7
Vibe
6,2
Comfort
5,8
Room
5,8
Value
4,5
Location
9,2
Service
8,6
Breakfast
6,7
Amenities
6,7
Room
6,6
Vibe
6,3
Comfort
5,9
Value
4,8
10,0 Excellent
Pros: Loved the Big Bar and Stetson’s Restaurant!! So close to everything and the beds were so comfortable!! An easy walk to everything-such a beautiful location!
Cons: Does not apply
9,0 Excellent
Pros: Great customer service by front desk staff. Good gym
Cons:
8,0 Excellent
Pros: Location was
Cons: No fridge in room.
10,0 Excellent
Pros: Definitely the location. Located within walking desistance of almost everything. Lots of spaces to sit and have drinks and talk. Gym was nice for a hotel. Staff was very professional and accommodating.
Cons:
10,0 Excellent
Pros: Extremely clean, staff was wonderful, food and drink choice were amazing, it was overall just a great experience.
Cons: Not one thing
7,0 Good
Pros: Location was good.
Cons:
10,0 Excellent
Pros: Great location
Cons:
5,0 Okay
Pros: The air conditioner was really loud and the room was uncomfortable
Cons:
10,0 Excellent
Pros: The staff was extremely helpful. Having dining options in one place was great.
Cons: The bell men weren’t very helpful when we arrived at the hotel. Didn’t help us out of the car with our luggage my Dad is older and could have used the assistance.
10,0 Excellent
Pros: The hotel is huge, the largest hotel in Chicago and the largest hyatt in the world. Yet a lot of staff on site every day. So many people are employed that it doesnt feel so huge. I stayd for 9 days. I was jetlagged for days and wonderng the corridors and Floors up and down all the time, Everybody was always chatty and bubbly and helpful. Like you would expect when staying with Friends.
Cons:
10,0 Excellent
Pros: Location is great
Cons: Location is great! Love the Big Bar and common space areas!
10,0 Excellent
Pros: Location
Cons:
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Embracing its historic origins, the InterContinental® Chicago hotel has an airy lobby with a sweeping staircase and marble mosaic floors, alongside ornate period ballrooms that are ideal for events. You can enjoy breathtaking views from the 32nd-floor Tower Lounge, and wind down with a sauna, a massage or a swim in our classic 1920s pool. Flawless service and gourmet cuisine typify Michael Jordan's Steak House, and you can savor fine wines and in our open air ENO wine bar.
Overall 8,7 Excellent
Based on 3 285 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Wonderful place to stay. Right on the hot spot in Chicago. Love the pool.
Excellent
10,0
Pros: I love the location! It’s near everything! It’s at the heart of Downtown Chicago! The rooms are clean! The staff are good! And I would stay here again on my next visit!
Okay
4,3
Pros: Nothing
Excellent
8,8
Pros: Location, Gym, Breakfast
Excellent
9,0
Pros: Location
Excellent
10,0
Pros: The location was great. We did not have breakfast we did have coffee and pastries from the Starbucks downstairs.
Excellent
9,3
Pros: Pool was great, rooms very nice.
Excellent
9,5
Pros: Location, room, staff
Good
7,5
Pros: Great location. Swimming pool is a fun distraction for the children. Beds very comfortable.
Excellent
9,3
Pros: Amazing location. Couldn’t be in a better spot next to EVERYTHING.
Excellent
8,0
Excellent
10,0
Pros: The location, the room & the valet staff were awesome!!
Details
Reviews
Overall 8,7 Excellent
Based on 3 285 reviews
Location
9,3
Pool
9,1
Wellness
8,3
Service
8,3
WiFi
7,9
Breakfast
7,3
Room
6,6
Comfort
4,4
Value
4,3
Location
9,6
Pool
9,3
Service
8,4
Wellness
8,3
Breakfast
7,4
Cleanliness
7,4
Room
4,9
Value
4,4
Comfort
3,3
Pool
9,3
Location
8,7
Service
8,3
Cleanliness
8,0
Breakfast
6,9
Room
6,1
Amenities
6,1
Vibe
5,9
Comfort
4,5
Value
3,9
Location
9,5
Pool
8,8
Service
7,7
Room
6,6
Vibe
6,4
Amenities
6,3
Comfort
4,5
Location
9,5
Service
8,4
Amenities
7,0
Room
5,8
10,0 Excellent
Pros: Wonderful place to stay. Right on the hot spot in Chicago. Love the pool.
Cons:
10,0 Excellent
Pros: I love the location! It’s near everything! It’s at the heart of Downtown Chicago! The rooms are clean! The staff are good! And I would stay here again on my next visit!
Cons: When I got the bill, I was charged with stuff that we didn’t get from bar! But the front desk fixed it up right away!
4,3 Okay
Pros: Nothing
Cons: Service Older room Bad few
8,8 Excellent
Pros: Location, Gym, Breakfast
Cons: Our floor (26th) was a bit old
9,0 Excellent
Pros: Location
Cons: Parking costs
10,0 Excellent
Pros: The location was great. We did not have breakfast we did have coffee and pastries from the Starbucks downstairs.
Cons: Didn't like the electronic mini bars. They always freak us out. If you bump into them they bill the room. Would be better to supply half the fridge for leftovers from restaurants.
9,3 Excellent
Pros: Pool was great, rooms very nice.
Cons: A little pricy, but very nice.
9,5 Excellent
Pros: Location, room, staff
Cons: Room service, they charge 8$ delivery fee and 20% tip. Ridiculous.
7,5 Good
Pros: Great location. Swimming pool is a fun distraction for the children. Beds very comfortable.
Cons: A little dark and musty and noisy air conditioning.
9,3 Excellent
Pros: Amazing location. Couldn’t be in a better spot next to EVERYTHING.
Cons: $72 a night for parking is awful. Cheaper parking all around hotel. Great place except for this unacceptable daily rate.
8,0 Excellent
Pros:
Cons: Valet Parking very expensive $71 US a night
10,0 Excellent
Pros: The location, the room & the valet staff were awesome!!
Cons: na
Embracing its historic origins, the InterContinental® Chicago hotel has an airy lobby with a sweeping staircase and marble mosaic floors, alongside ornate period ballrooms that are ideal for events. You can enjoy breathtaking views from the 32nd-floor Tower Lounge, and wind down with a sauna, a massage or a swim in our classic 1920s pool. Flawless service and gourmet cuisine typify Michael Jordan's Steak House, and you can savor fine wines and in our open air ENO wine bar.
The glamour and pageantry of America’s Golden Era is alive and well at Kimpton Hotel Allegro. A historic gem in the heart of Chicago’s downtown Theatre District, surrounded by the Loop’s foremost sights like Grant Park and State Street’s shopping Mecca, this boutique haven boasts lavish theatrics of its own. One step through our welcoming doors will transport you back in time to an era of elegant hobnobbing and comfortable luxury.
Overall 8,6 Excellent
Based on 3 350 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7,5
Pros: A beautiful building in a great location. The bed was very comfortable and there were lots of places to eat around there. That's about it in terms of positive things.
Excellent
9,1
Excellent
10,0
Pros: Comfy bed, friendly staff and amazing location!
Excellent
10,0
Pros: The bed was very comfortable.
Excellent
10,0
Pros: Everything. Centrally located to everything I needed to get to. The staff was absolutely accommodating and courteous (actually above and beyond in almost every case). A marvelous night's sleep.
Excellent
9,5
Pros: Awsome Location. Close to River Walk and excellent rooms and cleanliness
Excellent
9,5
Pros: Very trendy, impressive lobby. Nice enough rooms. Very helpful stafff
Good
6,8
Pros: The location is great and the amenities are alright. The place was kept quite clean and the staff friendly.
Excellent
8,0
Pros: Beautiful art deco property - great location
Okay
5,0
Excellent
10,0
Pros: Location
Good
7,5
Pros: Lovely art deco decor and free coffee in the morning in lobby was fine
Details
Reviews
Overall 8,6 Excellent
Based on 3 350 reviews
Location
9,5
Bar
9,2
Vibe
9,2
Service
8,5
Value
6,5
Room
6,0
WiFi
5,1
Breakfast
3,5
Comfort
3,4
Bar
9,4
Location
9,3
Service
8,3
Value
6,6
Room
5,0
WiFi
3,8
Comfort
3,0
Location
9,6
Vibe
9,1
Bar
9,0
Service
8,7
Amenities
7,2
Value
6,4
Room
5,8
Comfort
3,8
Location
9,5
Service
8,2
Room
5,0
Comfort
3,5
Location
9,6
Vibe
8,8
Service
8,2
Value
6,5
Room
5,4
Comfort
3,9
7,5 Good
Pros: A beautiful building in a great location. The bed was very comfortable and there were lots of places to eat around there. That's about it in terms of positive things.
Cons: It was extremely expensive for somewhere that did not provide breakfast or coffee facilities in the rooms. Getting on to the wifi was also extremely difficult and several of my colleagues never managed it, which was very inconvenient. They also charged my colleagues twice and I've just discovered a random charge that I'm about to query.
9,1 Excellent
Pros:
Cons: Nothing, everything was great.
10,0 Excellent
Pros: Comfy bed, friendly staff and amazing location!
Cons:
10,0 Excellent
Pros: The bed was very comfortable.
Cons: They do not have free breakfast!
10,0 Excellent
Pros: Everything. Centrally located to everything I needed to get to. The staff was absolutely accommodating and courteous (actually above and beyond in almost every case). A marvelous night's sleep.
Cons: Not a single issue!!!! No, problems with anything at all
9,5 Excellent
Pros: Awsome Location. Close to River Walk and excellent rooms and cleanliness
Cons: Nothing
9,5 Excellent
Pros: Very trendy, impressive lobby. Nice enough rooms. Very helpful stafff
Cons: The elevators are maddeningly slow.
6,8 Good
Pros: The location is great and the amenities are alright. The place was kept quite clean and the staff friendly.
Cons: The walls are paper thin! We had to go ask our neighbor to turn down their TV, because it was as if there were no wall at all between the rooms! Our neighbors normal talking voices were loud in our room, and we fell asleep late and woke up very early due to loud hallway noises. Not worth the money.
8,0 Excellent
Pros: Beautiful art deco property - great location
Cons: no coffee maker or usable fridge in room, only 2 large towels provided. If you want to drink really expensive booze the room is stocked with every kind of alcohol you might want. Not great if you are sober.
5,0 Okay
Pros:
Cons: Stained furniture. Given room across from elevators. Rowdy teens in lobby, in bar, in seating areas. Staff, however, was wonderful.
10,0 Excellent
Pros: Location
Cons: I couldn’t think of any :)
7,5 Good
Pros: Lovely art deco decor and free coffee in the morning in lobby was fine
Cons: Could not access free wifi at all. No tea/coffee in rooms, which was very annoying at the end of a long day sightseeing.
The glamour and pageantry of America’s Golden Era is alive and well at Kimpton Hotel Allegro. A historic gem in the heart of Chicago’s downtown Theatre District, surrounded by the Loop’s foremost sights like Grant Park and State Street’s shopping Mecca, this boutique haven boasts lavish theatrics of its own. One step through our welcoming doors will transport you back in time to an era of elegant hobnobbing and comfortable luxury.
You'll be centrally located in Chicago with a stay at Ambassador Chicago, within a 15-minute walk of Chicago History Museum and 900 North Michigan Shops. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 8600 square feet (799 square meters), including conference space.
Overall 8,6 Excellent
Based on 1 936 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: The room was beautiful
Excellent
10,0
Pros: The location, the charming vintage look, very friendly and helpful staff. Bed was very comfortable and exceptional toiletries.
Excellent
9,5
Pros: the location and room cleaning staff were amazing
Excellent
8,0
Pros: The cleanliness and the boutique hotel vibe. Also really like the room setup. It was also a fabulous location.
Good
6,0
Pros: Location
Okay
4,0
Pros: Location
Excellent
10,0
Pros: It was close to my son’s apt
Excellent
8,8
Pros: Location
Excellent
9,5
Pros: Ridiculously beautiful! Very nice and we are addicted to robes now! Thank you for making this such a nice stay for my daughter and son-in-law.
Good
7,5
Excellent
8,3
Pros: The hotel was close to a lot of restaurants and Downtown Chicago but still a quiet location. Our room was clean and very comfortable. Our room is at the top floor with wonderful views of the city. Staff are very nice.
Excellent
10,0
Pros: Great location, cozy brownstone neighborhood. Close to everything. Great room, very clean. Staff were very friendly.
Details
Reviews
Overall 8,6 Excellent
Based on 1 936 reviews
Beach
10,0
Location
9,3
Service
8,3
Vibe
8,0
WiFi
7,6
Amenities
6,8
Cleanliness
6,3
Room
6,3
Comfort
5,7
Wellness
5,0
Breakfast
3,9
Location
9,4
Service
7,9
Vibe
7,4
Cleanliness
6,4
Comfort
5,8
Room
5,4
Location
9,5
Service
7,9
Vibe
7,4
Amenities
6,3
Cleanliness
5,6
Comfort
4,9
Room
4,9
Service
7,9
Vibe
7,5
Amenities
6,6
Food
6,0
Room
5,7
Comfort
5,1
Location
9,4
Service
8,3
Room
5,4
10,0 Excellent
Pros: The room was beautiful
Cons:
10,0 Excellent
Pros: The location, the charming vintage look, very friendly and helpful staff. Bed was very comfortable and exceptional toiletries.
Cons: The fact that there is no pool but it was okay as the location was so beautiful and close to excellent restaurants and bars and the lake!
9,5 Excellent
Pros: the location and room cleaning staff were amazing
Cons: that there was no complimentary coffee! that's terrible!
8,0 Excellent
Pros: The cleanliness and the boutique hotel vibe. Also really like the room setup. It was also a fabulous location.
Cons: The walls were not soundproofed...heard music in the middle of the night from room next door. Not sure if the guest intended for it to be so loud but it was the same song played over and over again from 3 am to 4:30am.
6,0 Good
Pros: Location
Cons: Room was the size of a closet and bed was like a futon
4,0 Okay
Pros: Location
Cons: Staff refused to accommodate Simple requests like fresh towels.
10,0 Excellent
Pros: It was close to my son’s apt
Cons: No coffee pot
8,8 Excellent
Pros: Location
Cons: Room was smaller than expected.
9,5 Excellent
Pros: Ridiculously beautiful! Very nice and we are addicted to robes now! Thank you for making this such a nice stay for my daughter and son-in-law.
Cons: Limited dining options at hotel restaurant and had to eat out each day of stay. It wasn’t our plan to do that but really had no choice..
7,5 Good
Pros:
Cons: Car park very expensive
8,3 Excellent
Pros: The hotel was close to a lot of restaurants and Downtown Chicago but still a quiet location. Our room was clean and very comfortable. Our room is at the top floor with wonderful views of the city. Staff are very nice.
Cons: Although our room was in good condition, as soon as you get out of the elevators, hallway is outdated. We were placed at the top floor and it seems like some of the rooms are being used as storage. Someone knocked at our room because they thought that our room was where their training is being held.
10,0 Excellent
Pros: Great location, cozy brownstone neighborhood. Close to everything. Great room, very clean. Staff were very friendly.
Cons: Not a thing. We will return to this hotel many times in the future.
You'll be centrally located in Chicago with a stay at Ambassador Chicago, within a 15-minute walk of Chicago History Museum and 900 North Michigan Shops. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 8600 square feet (799 square meters), including conference space.
Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.
Overall 8,7 Excellent
Based on 4 415 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Good
6,0
Pros: The location
Excellent
10,0
Pros: It's location is superb, downtownbu separated on a promitary over Lake Michigan. Staff are exceedly kind and well trained
Good
7,0
Pros: Very clean and professional looking
Okay
5,5
Pros: View of Navy Pier and Chicago River was nice, but only if you paid extra. Clip.
Excellent
10,0
Pros: This a great hotel in a very convenient location. Just as a tip, CTA bus 6 will bring you up the hill to Wacker and Columbus.
Excellent
10,0
Pros: The Gym!
Excellent
9,3
Pros: The location was great everything was walking distance, gym was beautiful. Everything was clean. Staff treated us well despite being a younger crowd. Great stay
Excellent
10,0
Pros: The view from our room was absolutely amazing.
Excellent
10,0
Pros: Hotel location was great. It was very clean and staff were very courteous
Excellent
8,0
Pros: Location is excellent.
Mediocre
2,0
Pros: The view, the lake and the city were very nice from this hotel.
Excellent
9,5
Pros: What I liked about the property was the location, we had some good views at the city, river walk, lake, and Willis tower. It was very clean and beautiful
Details
Reviews
Overall 8,7 Excellent
Based on 4 415 reviews
Location
8,9
Service
8,1
Room
7,9
Cleanliness
7,3
Wellness
7,0
WiFi
6,3
Bar
6,1
Breakfast
5,0
Value
5,0
Location
8,9
Service
8,2
Room
7,6
Cleanliness
7,4
Wellness
7,1
Food
6,4
Amenities
6,2
Bar
5,6
WiFi
4,9
Value
4,6
Breakfast
4,3
Location
8,7
Room
8,2
Service
8,0
Cleanliness
7,0
Wellness
6,9
Bar
6,5
Amenities
6,5
Food
6,4
Value
5,6
Breakfast
5,3
WiFi
4,8
Location
8,4
Service
7,5
Room
7,4
Wellness
6,5
Breakfast
5,8
Comfort
5,8
Bar
5,7
WiFi
5,3
Pool
4,9
Value
4,9
Location
9,3
Service
8,5
Room
8,4
Cleanliness
7,1
Wellness
6,7
Bar
5,9
Value
5,0
Breakfast
5,0
WiFi
4,7
6,0 Good
Pros: The location
Cons: We had a terrible experience with the bell man. He would not let us take our own bag and said he would bring them to our room. But then they sat in the lobby unattended for over a half hour. And we were waiting on our bag to change for our next event.
10,0 Excellent
Pros: It's location is superb, downtownbu separated on a promitary over Lake Michigan. Staff are exceedly kind and well trained
Cons: Palm is nice but like many hotel restaurants, much more expensive than dining out
7,0 Good
Pros: Very clean and professional looking
Cons: I requested one bed, but was given two full-size beds. My partner and I had to sleep in separate beds because they were too small to share.
5,5 Okay
Pros: View of Navy Pier and Chicago River was nice, but only if you paid extra. Clip.
Cons: Rooms were available for early check-in, but only if you were willing to pay an extra $35 per night. If not willing to pay the extra cash, you had to wait in a twenty-deep line for nonexistent bellman. Lobby was a cluster...
10,0 Excellent
Pros: This a great hotel in a very convenient location. Just as a tip, CTA bus 6 will bring you up the hill to Wacker and Columbus.
Cons:
10,0 Excellent
Pros: The Gym!
Cons:
9,3 Excellent
Pros: The location was great everything was walking distance, gym was beautiful. Everything was clean. Staff treated us well despite being a younger crowd. Great stay
Cons: Got hit with 200 on hidden fees but still worth it
10,0 Excellent
Pros: The view from our room was absolutely amazing.
Cons:
10,0 Excellent
Pros: Hotel location was great. It was very clean and staff were very courteous
Cons:
8,0 Excellent
Pros: Location is excellent.
Cons: Air conditioning was nor working properly and kept noise. Service person arrived after two calls, after midnight. There were no appropriate discount or other compensation for this.
2,0 Mediocre
Pros: The view, the lake and the city were very nice from this hotel.
Cons: The room was dirty, they didn't change the sheets, they just made the bed. There was make up on the pillows and other random stains. The staff was not helpful at all just kept trying to pass me off to the next person.
9,5 Excellent
Pros: What I liked about the property was the location, we had some good views at the city, river walk, lake, and Willis tower. It was very clean and beautiful
Cons: The price
Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8,5 Excellent
Based on 5 849 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Mediocre
3,8
Pros: Location
Good
7,0
Pros: location, funky vibe
Excellent
10,0
Pros: I stay here pretty frequently in the hostel and have a few times in the private rooms as well. I like that the hostel is only 4 beds to a bathroom and I can always choose a "female only" option. I mostly use the hostel for the convenient location, but it has a great vibe and would seems like a fun place to stay for longer stretches. Rooms and bathrooms are clean and comfy. The bunks have privacy curtains, personal lamps, and personal outlets. The hotel rooms are also nice and usually well priced for that part of the city.
Excellent
8,3
Pros: Good location for our visit, room clean, staff friendly and helpful. Very unique experience
Excellent
10,0
Pros: This is a place if you like going out - they have a bar and are centrally located. Facilities are great, very clean and new.
Okay
5,5
Pros: The location was really good
Excellent
9,3
Pros: Location is great, common areas are beautiful and really unique, kitchen is well equipped and staff is really friendly
Excellent
10,0
Pros: Great location, great shared dorms
Excellent
10,0
Pros: I loved this place. Great location, good price and excellent service.
Excellent
8,3
Pros: The bunkbed system and the bar and coffee house at the lobby and minimalism of room.
Excellent
10,0
Good
6,0
Pros: The location near Michigan Ave and Rush St. was great.
Details
Reviews
Overall 8,5 Excellent
Based on 5 849 reviews
Location
9,7
Bar
8,9
WiFi
8,6
Service
8,2
Value
7,9
Room
6,4
Breakfast
5,3
Comfort
4,5
Location
9,6
Bar
8,7
Service
8,3
Room
7,3
Comfort
5,7
Breakfast
4,0
Location
9,9
Bar
8,9
Vibe
8,7
Service
7,9
Breakfast
5,2
Room
3,9
Comfort
2,9
Location
9,8
Service
8,4
Value
8,1
Breakfast
5,6
Room
5,0
Comfort
4,5
Location
9,8
Bar
9,1
Service
8,1
Breakfast
5,3
Room
5,1
Comfort
3,7
3,8 Mediocre
Pros: Location
Cons: The room is not clean. The bed was not finished after one night living. The elevator is slow and the breakfast is too few and no enough seats for hush hour.
7,0 Good
Pros: location, funky vibe
Cons: very small room (although nicely appointed!) and view of the fire shaft! Though artsy hanging trapeze woman helped make the view more amusing
10,0 Excellent
Pros: I stay here pretty frequently in the hostel and have a few times in the private rooms as well. I like that the hostel is only 4 beds to a bathroom and I can always choose a "female only" option. I mostly use the hostel for the convenient location, but it has a great vibe and would seems like a fun place to stay for longer stretches. Rooms and bathrooms are clean and comfy. The bunks have privacy curtains, personal lamps, and personal outlets. The hotel rooms are also nice and usually well priced for that part of the city.
Cons: None
8,3 Excellent
Pros: Good location for our visit, room clean, staff friendly and helpful. Very unique experience
Cons: Room was small and bed was low to floor which was a little difficult for seniors like us, but manageable
10,0 Excellent
Pros: This is a place if you like going out - they have a bar and are centrally located. Facilities are great, very clean and new.
Cons: I prefer better hostels that are like”home” with big common areas to have a chat with other guests during breakfast time. This one is more for going out, but this is just about preferences.
5,5 Okay
Pros: The location was really good
Cons: The room was too small , the pics were decieving , they did not reflect the the true scenario
9,3 Excellent
Pros: Location is great, common areas are beautiful and really unique, kitchen is well equipped and staff is really friendly
Cons: Shared rooms are reeeeally small. It’s not as obvious on the picture as in person but there really isn’t much space
10,0 Excellent
Pros: Great location, great shared dorms
Cons: The breakfast was lacking and very crowded
10,0 Excellent
Pros: I loved this place. Great location, good price and excellent service.
Cons:
8,3 Excellent
Pros: The bunkbed system and the bar and coffee house at the lobby and minimalism of room.
Cons: The elevator and no soap in bathroom.
10,0 Excellent
Pros:
Cons: Great hostel
6,0 Good
Pros: The location near Michigan Ave and Rush St. was great.
Cons: Considering the fact that the Hyatt was one of the hotels that we could have supposedly gotten, the Freehand was definitely not in that class. The location was good, the hotel was clean but the rooms were very small, didn't even have a chair to sit on.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Located in the beating heart of the bustling downtown district, Sheraton Grand Chicago is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed hotel accommodations, enhanced by contemporary essentials, the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted location in River North near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Reach your highest goals in 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Punctuate a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our hotel is the perfect home base for your visit to downtown Chicago.
Overall 8,5 Excellent
Based on 5 336 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Clean
Okay
4,5
Pros: The location and my room is clean
Excellent
10,0
Pros: Pool was awesome and the staff was friendly and professional
Excellent
10,0
Pros: Perfect location right on the river walk! Staff was great! Awesome view of Navy Pier from our room! The burger restaurant was delicious!! The room was very spacious with a comfortable bed!!
Good
7,5
Pros: Beautiful location right on the Chicago river. I like the make-it-yourself omelette station where you can choose your ingredients and hand over to the bubbly chef to cook to cheesy omeltte-y perfection!
Good
7,5
Pros: Location
Good
7,5
Pros: Beautiful location right on the lake and river, 10 minute walk to Lollapalooza!
Excellent
9,0
Pros: Loved the location!
Excellent
8,3
Pros: The location is excellent. Couldn't be better, actually. The conference rooms were comfortable.
Excellent
10,0
Pros: Front Desk Service was excellent
Excellent
9,0
Pros: Bed was great.
Excellent
8,0
Pros: Nice rooms with a great view. Fantastic location.. Really close to everything.
Details
Reviews
Overall 8,5 Excellent
Based on 5 336 reviews
Location
9,0
Service
7,6
Room
7,4
Cleanliness
7,3
Breakfast
6,1
WiFi
6,0
Bar
5,4
Food
5,4
Pool
4,6
Value
3,7
Location
8,3
Service
7,9
Cleanliness
7,3
Room
7,1
Breakfast
6,2
Wellness
6,0
Comfort
5,9
Vibe
5,7
Food
4,8
Pool
4,7
Value
3,1
Location
9,4
Service
7,4
Room
7,2
Vibe
6,1
Food
5,4
Value
3,4
Location
8,4
Comfort
6,2
Breakfast
5,8
Room
5,6
Service
5,5
Vibe
5,4
Value
3,4
Location
9,2
Service
8,0
Room
7,5
Comfort
6,9
10,0 Excellent
Pros: Clean
Cons: Parking was very expensive
4,5 Okay
Pros: The location and my room is clean
Cons: hotel is under constructionThere was no window or cover over the window at the end of the hall on the third floor when I stayed there. The hall was dirty. You had to walk through construction debris to get the ice machine
10,0 Excellent
Pros: Pool was awesome and the staff was friendly and professional
Cons: Ac was on the Fritz but they fixed it right away
10,0 Excellent
Pros: Perfect location right on the river walk! Staff was great! Awesome view of Navy Pier from our room! The burger restaurant was delicious!! The room was very spacious with a comfortable bed!!
Cons:
7,5 Good
Pros: Beautiful location right on the Chicago river. I like the make-it-yourself omelette station where you can choose your ingredients and hand over to the bubbly chef to cook to cheesy omeltte-y perfection!
Cons: The way the rooms are oriented at 90 degree angle to the river means you have a very limited view of the river (literally just looking down). Swissotel opposite the Sheraton angles the room at 45 degrees so each room as full length view of the river.
7,5 Good
Pros: Location
Cons: Needed updating. Bathroom Etc For the price not very luxurious.
7,5 Good
Pros: Beautiful location right on the lake and river, 10 minute walk to Lollapalooza!
Cons:
9,0 Excellent
Pros: Loved the location!
Cons: No.
8,3 Excellent
Pros: The location is excellent. Couldn't be better, actually. The conference rooms were comfortable.
Cons: The room was a bit small for the price, but nice, with a comfortable bed. The lounge on the top floor is only for special people, I guess.
10,0 Excellent
Pros: Front Desk Service was excellent
Cons:
9,0 Excellent
Pros: Bed was great.
Cons: The bathroom and shower.
8,0 Excellent
Pros: Nice rooms with a great view. Fantastic location.. Really close to everything.
Cons: I didn't like paying $70 a day for parking. We tried to self park but the garage was full so we had to valet.
Located in the beating heart of the bustling downtown district, Sheraton Grand Chicago is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed hotel accommodations, enhanced by contemporary essentials, the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted location in River North near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Reach your highest goals in 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Punctuate a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our hotel is the perfect home base for your visit to downtown Chicago.
Steal the scene and experience the Gold Coast of Chicago like never before. Recently redesigned and perfectly located, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style here - from sleek rooms and suites with W Signature Beds and waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. And spoil yourself with a massage and a brownie at Bliss® Spa. CURRENT, our hotel restaurant, serves inspired American cuisine with a seasonal focus; the Living Room is the place to see and be seen on the Gold Coast. If you're hosting an event, we offer an array of spaces guaranteed to inspire - from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Overall 8,3 Excellent
Based on 3 531 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8,0
Pros: Did not eat breakfast
Excellent
10,0
Pros: The massage at Bliss Spa was fantastic.
Excellent
9,3
Pros: Maria at front desk did everything she could for the inconvenience we had with the room situation. She made our stay great so we had no complaints after that. The lobby is beautiful and had a dj Sat night for a club feel.
Excellent
8,3
Pros: Good view, good bed , big bathroom. Nice pool as well
Good
6,0
Pros: Location
Excellent
10,0
Pros: Decent price
Good
7,0
Pros: Located right on Lake Michigan with amazing views! Staff awesome! Rooms clean and comfortable.
Excellent
8,0
Pros: Hands down, the best view of Lake Michigan in the whole of Chicago. Breakfast was really good, best sausages I've had, super fresh OJ's. Spacious and comfy room!
Okay
5,0
Pros: Location
Good
6,8
Pros: Our bed was uncomfortable, not sure it worth it for the money , staff was excellent!
Excellent
10,0
Pros: W Hotel exceeded all my expectations, from the valet parking to the lobby personal. Everyone was super friendly always with a great smile. The view from my room was amazing, we had the pleasure of viewing Lake Michigan. I definitely recommend this hotel, and for sure I would be coming back to this hotel.
Excellent
10,0
Pros: Brand new very clean. Great location
Details
Reviews
Overall 8,3 Excellent
Based on 3 531 reviews
Location
9,1
Service
7,2
Room
7,1
Amenities
6,2
Cleanliness
5,8
Breakfast
5,4
Comfort
5,2
Food
5,1
WiFi
4,8
Value
4,2
Location
9,3
Service
7,1
Room
6,5
Cleanliness
6,0
Breakfast
5,8
Comfort
5,5
Food
5,4
Value
4,5
WiFi
3,6
Location
9,2
Service
7,3
Room
6,7
Amenities
6,2
Food
5,3
Comfort
5,0
Value
4,2
WiFi
2,6
Location
8,8
Service
7,0
Room
6,9
Value
4,1
Location
8,9
Vibe
7,6
Service
7,2
Room
5,9
8,0 Excellent
Pros: Did not eat breakfast
Cons: I liked everything
10,0 Excellent
Pros: The massage at Bliss Spa was fantastic.
Cons: No coffee maker or refrigerator in the room. I am not sure if I actually received my Marriott reward points.
9,3 Excellent
Pros: Maria at front desk did everything she could for the inconvenience we had with the room situation. She made our stay great so we had no complaints after that. The lobby is beautiful and had a dj Sat night for a club feel.
Cons: Because we booked on booking we was not guaranteed the king room we requested. We had a room with double beds.
8,3 Excellent
Pros: Good view, good bed , big bathroom. Nice pool as well
Cons: Only valet parking, staff in the morning was not friendly. Small sleep area on the room. A bit over priced. Wifi not included
6,0 Good
Pros: Location
Cons: Rude Staff. Broken elevators.
10,0 Excellent
Pros: Decent price
Cons: Third party booking doesnt include certain amenities..such as parking vouchers, room views not honored or worded properly on website.
7,0 Good
Pros: Located right on Lake Michigan with amazing views! Staff awesome! Rooms clean and comfortable.
Cons: No coffee maker, fridge, or microwave in room. Although their was coffee Downstairs in lobby. Valet parking $64 a day. Drinks at bar were Ritz Carlton prices +.
8,0 Excellent
Pros: Hands down, the best view of Lake Michigan in the whole of Chicago. Breakfast was really good, best sausages I've had, super fresh OJ's. Spacious and comfy room!
Cons: The hot water takes a while to arrive.
5,0 Okay
Pros: Location
Cons: Refrigerator had a lock on it that you had to call to have unlocked to use? Weird. And grout in bathroom was painted black and was started to peel? For a downtown hotel not acceptable
6,8 Good
Pros: Our bed was uncomfortable, not sure it worth it for the money , staff was excellent!
Cons: Bed more on menu prices were outrageous
10,0 Excellent
Pros: W Hotel exceeded all my expectations, from the valet parking to the lobby personal. Everyone was super friendly always with a great smile. The view from my room was amazing, we had the pleasure of viewing Lake Michigan. I definitely recommend this hotel, and for sure I would be coming back to this hotel.
Cons:
10,0 Excellent
Pros: Brand new very clean. Great location
Cons: No
Steal the scene and experience the Gold Coast of Chicago like never before. Recently redesigned and perfectly located, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style here - from sleek rooms and suites with W Signature Beds and waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. And spoil yourself with a massage and a brownie at Bliss® Spa. CURRENT, our hotel restaurant, serves inspired American cuisine with a seasonal focus; the Living Room is the place to see and be seen on the Gold Coast. If you're hosting an event, we offer an array of spaces guaranteed to inspire - from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Overall 8,2 Excellent
Based on 4 920 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Staff were excellent, recognized us from 2 years ago. Great location, so convenient
Excellent
9,3
Pros: Very cozy hotel in the heart of Chicago. The staff are friendly and the rooms are comfortable. I especially liked the sheets and bedding.
Excellent
8,8
Pros: Great location. Very comfortable.
Excellent
10,0
Pros: Excellent location
Excellent
10,0
Pros: We love this hotel and we keep coming back.
Excellent
8,8
Pros: Great location for all the places we wanted to visit. Near the bus stops and train station. Room was good enough and served the purpose- comfy bed!
Excellent
9,3
Pros: Great location
Okay
5,0
Pros: Easy to get to Clean
Excellent
9,5
Pros: Bellman and front desk was fantastic. Loved the restaurant. Bathroom tub needs updating and torn chairs.
Good
7,5
Pros: Great location and friendly staff.
Good
6,3
Pros: Staff were very friendly & good location . Bed very comfortable.
Excellent
10,0
Pros: Located in Magnificent Mile, close to Starbucks, Macy’s, taxi station in front. Enterprise close by.
Details
Reviews
Overall 8,2 Excellent
Based on 4 920 reviews
Location
9,7
Service
8,9
Beach
8,5
Comfort
6,7
Cleanliness
6,4
WiFi
6,3
Room
6,0
Breakfast
5,4
Vibe
4,9
Wellness
4,5
Amenities
3,9
Location
9,8
Service
9,4
Comfort
6,2
Room
6,2
Cleanliness
6,0
Breakfast
5,7
Amenities
4,4
Vibe
3,7
Location
9,7
Service
8,7
Cleanliness
6,5
Food
6,4
Comfort
6,1
Room
5,5
Breakfast
5,3
Vibe
4,1
Amenities
3,2
Location
9,4
Service
9,1
Comfort
6,9
Cleanliness
6,8
Value
6,7
Room
6,0
Amenities
4,2
Vibe
4,0
Location
9,7
Service
9,2
Comfort
6,7
Room
5,7
10,0 Excellent
Pros: Staff were excellent, recognized us from 2 years ago. Great location, so convenient
Cons: Nothing
9,3 Excellent
Pros: Very cozy hotel in the heart of Chicago. The staff are friendly and the rooms are comfortable. I especially liked the sheets and bedding.
Cons:
8,8 Excellent
Pros: Great location. Very comfortable.
Cons:
10,0 Excellent
Pros: Excellent location
Cons: Nothing
10,0 Excellent
Pros: We love this hotel and we keep coming back.
Cons:
8,8 Excellent
Pros: Great location for all the places we wanted to visit. Near the bus stops and train station. Room was good enough and served the purpose- comfy bed!
Cons: It wasn’t as clean as it should have been.
9,3 Excellent
Pros: Great location
Cons: mattress was hard and the dressers did not have any drawers to store clothes
5,0 Okay
Pros: Easy to get to Clean
Cons: Hardest bed I have ever slept on. Back killer
9,5 Excellent
Pros: Bellman and front desk was fantastic. Loved the restaurant. Bathroom tub needs updating and torn chairs.
Cons:
7,5 Good
Pros: Great location and friendly staff.
Cons: Small and dark rooms.
6,3 Good
Pros: Staff were very friendly & good location . Bed very comfortable.
Cons: No tea or coffee facilities in room & had to go downstairs & pay over the top prices for a cup of coffee. Had breakfast once in hotel & couldn't eat it overcooked & dried out.
10,0 Excellent
Pros: Located in Magnificent Mile, close to Starbucks, Macy’s, taxi station in front. Enterprise close by.
Cons: Only two small elevators. Lousy internet access.
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include a business center, express check-in, and express check-out.
Overall 8,2 Excellent
Based on 4 040 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,8
Pros: The bed was super comfy.
Excellent
8,0
Pros: Amazing location. Walking distance to many attractions. Great staff. The hotel employee at the front desk was very kind during check in and check out.
Good
7,0
Pros: The location of the hotel was great and the overall decor of the hotel was very nice, bed was comphy
Excellent
8,2
Pros: The history. Location
Excellent
10,0
Pros: Location
Good
6,8
Pros: Great location
Excellent
8,0
Pros: Big nice room.
Okay
5,5
Pros: Location was good.
Okay
5,0
Pros: The proximity to downtown.
Okay
5,5
Pros: Excellent location. Very close to most tourist spots and transit options.
Okay
4,0
Good
7,0
Details
Reviews
Overall 8,2 Excellent
Based on 4 040 reviews
Beach
9,5
Location
9,4
WiFi
7,5
Service
7,3
Cleanliness
6,4
Vibe
6,3
Room
6,3
Food
6,1
Breakfast
5,7
Value
5,2
Comfort
5,1
Amenities
4,4
Wellness
1,6
Location
9,3
Bar
8,8
Service
6,7
Room
6,5
Cleanliness
6,4
Vibe
6,1
Breakfast
6,0
Food
5,4
Value
5,0
Comfort
5,0
Amenities
4,6
Location
9,6
Service
6,8
Food
5,9
Breakfast
5,4
Cleanliness
5,3
Room
5,2
Vibe
5,1
Value
5,0
Comfort
4,6
Amenities
4,2
Location
9,2
Service
7,0
Cleanliness
6,3
Room
5,2
Vibe
5,1
Location
9,5
Service
7,0
Room
6,0
Comfort
5,0
Amenities
3,8
8,8 Excellent
Pros: The bed was super comfy.
Cons: The shower could have been a little more cleaner.
8,0 Excellent
Pros: Amazing location. Walking distance to many attractions. Great staff. The hotel employee at the front desk was very kind during check in and check out.
Cons: Rooms could use a little updating.
7,0 Good
Pros: The location of the hotel was great and the overall decor of the hotel was very nice, bed was comphy
Cons: The infamous martini bar was closed so we weren't able to go and there was no sign or explaination. The rooms were a bit small.
8,2 Excellent
Pros: The history. Location
Cons: Room was a bit worn down. Bathroom wasn't the cleanest.
10,0 Excellent
Pros: Location
Cons: No, other a $15 charge on my credit card that was not warranted
6,8 Good
Pros: Great location
Cons: The health department has closed the restaurant and Bar
8,0 Excellent
Pros: Big nice room.
Cons: Took a while for my deposit to come back and our fan was broken in the bathroom making it a swamp.
5,5 Okay
Pros: Location was good.
Cons: Parking was very expensive. Staff were not very helpful with luggage and assistance. Front door staff were moody and not welcoming at all.
5,0 Okay
Pros: The proximity to downtown.
Cons: Its more like a 3-star hotel.
5,5 Okay
Pros: Excellent location. Very close to most tourist spots and transit options.
Cons: Was surprised to have such a bad experience especially given the premium pricing. Room was right next to the elevator and the dings kept us up all night. They wouldn't change our room and told us that they're fully booked even though we stayed for five nights. The hotel refused to even heat up my coffee and told me it's against the law! Staff is really unresponsive and take hours to respond to the simplest requests. We weren't even helped with our bags, something you'd think is standard for a high end hotel. They wouldn't merge concurrent bookings and made us check out and check in again. Terrible and very frustrating experience. Would advise anyone against staying here.
4,0 Okay
Pros:
Cons: Hotel charges $15/night for facilities charge. This needs to be reflected in the room price.Extremely sneaky on the part of the hotel. Also this is the first hotel I've been at in a long time that does not have a coffee maker. Will not stay here a
7,0 Good
Pros:
Cons: There is a Restaurant on first floor that was never open from Friday to Sunday. Not sure why. So no food on site. Over priced for what we got. Paying for the name and reputation versus what they actually offer.
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include a business center, express check-in, and express check-out.
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8,2 Excellent
Based on 4 698 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Loved our stay; fabulous deal on exec king suite that was HUGE. Very quiet and clean. Amazing location one block off Michigan where J Hancock and Cheesecake Factory are. A great find!
Good
6,3
Pros: Pro - location. This hotel is located on the back side of the Hancock Building and just a few blocks from Lake Shore. Also, the bed was very comfortable and they supplied plenty of fluffy pillows which I love but is rare to get even if you ask.
Excellent
9,3
Pros: The bed was very comfortable. Staff was helpful - as soon as we parked a staff person greeted us and helped with our luggage.
Excellent
10,0
Pros: Location was phenomenal. @ doors down from the Hancock, and a block from Michigan Avenue. Amazing views and the hotel was very upscale looking.
Excellent
8,8
Pros: It was clean and perfect location
Excellent
8,8
Pros: Location super. Staff very friendly.
Excellent
8,3
Pros: Breakfast was in a nearby Café on two of the three days. Breakfast counter in the hotel was limited and expensive in relation to the street Café. After some issues with the bedroom we were immediately upgraded to a larger room on an upper floor. It's a short walk to the lakeshore, from where the fireworks displays can be seen on Wednesday and Saturday nights.
Excellent
9,5
Pros: Super comfy bed; great location; helpful staff
Okay
4,3
Pros: Nothing! This hotel was filthy and the room was musty and damp. I tried to relocate to another room but it was the same. The bed was extremely uncomfortable. I would bet the mattress hasn’t been changed in years and years. The AC did not work. Would never stay there again. The health Dept should check it for mold.
Okay
5,8
Okay
5,1
Pros: No room service! Best thing is the vintage facade and location right off Michigan Ave
Excellent
8,0
Pros: A nice boutique hotel. I was upgraded to a spacious suite. Service is very efficient and friendly.
Details
Reviews
Overall 8,2 Excellent
Based on 4 698 reviews
Beach
10,0
Location
9,5
Service
7,5
Comfort
6,4
Wellness
6,0
Room
6,0
Cleanliness
5,3
Vibe
5,1
Food
5,0
WiFi
4,2
Amenities
3,3
Breakfast
2,4
Location
9,4
Service
8,0
Bar
6,3
Cleanliness
4,9
Food
4,7
Room
4,6
Comfort
4,5
Vibe
3,9
Amenities
3,2
WiFi
2,5
Breakfast
2,3
Location
9,6
Service
6,9
Comfort
6,4
Room
5,5
Cleanliness
5,3
Food
4,6
Vibe
4,3
Amenities
2,9
WiFi
2,8
Breakfast
1,9
Location
9,7
Service
6,4
Comfort
6,1
Room
5,8
Food
4,6
Vibe
3,6
Amenities
3,0
Breakfast
1,9
Location
9,4
Service
7,6
Bar
7,5
Comfort
6,2
Value
6,1
Room
5,5
Amenities
3,3
Breakfast
2,7
10,0 Excellent
Pros: Loved our stay; fabulous deal on exec king suite that was HUGE. Very quiet and clean. Amazing location one block off Michigan where J Hancock and Cheesecake Factory are. A great find!
Cons:
6,3 Good
Pros: Pro - location. This hotel is located on the back side of the Hancock Building and just a few blocks from Lake Shore. Also, the bed was very comfortable and they supplied plenty of fluffy pillows which I love but is rare to get even if you ask.
Cons: Nothing terrible, just a lot of little things that will keep us from returning. 1. We booked a suite because we travel with our 13 year old son and the bathroom was the smallest I've ever seen in any hotel room we've ever stayed at. The living area of the room was huge. The bedroom one third of that size and the bathroom was about 4'x4'. 2. The bathroom was also low quality. Plastic toilet seat and lid...it felt like an airplane bathroom. The sink was barely big enough to wash my face. There was no door on the shower and we had to request conditioner. 3. There are only two elevators that each only accommodate about 3-4 guests and that's with no luggage. Between my husband and and son and I, we were barely comfortable and we are thin people. In the mornings there were lines in the hallways for the elevators and everytime one opened it was crammed full. We learned to take the stairs. 4. The A/C in our room was not adequate. It was lovely weather in Chicago... Around 77 degrees but we couldn't keep our room cool at night. It was too warm to sleep comfortably. 5. We were I town for pleasure, a quick family trip to a Cubs game and visit our favorite shops. Our alarm went of the first morning at 6am. I'm a light sleeper and that was it for me. Isn't that something that's on the housekeeping list? Turnoff the alarm? In all, it's not a terrible place to stay. But we go to Chicago a few times a year. With so many options out there, we likely won't go back to this one.
9,3 Excellent
Pros: The bed was very comfortable. Staff was helpful - as soon as we parked a staff person greeted us and helped with our luggage.
Cons: We were “upgraded” to a suite but the room was in back of building and view out windows was alley and construction.
10,0 Excellent
Pros: Location was phenomenal. @ doors down from the Hancock, and a block from Michigan Avenue. Amazing views and the hotel was very upscale looking.
Cons: Room wasn't ready when we got there, and it was also pretty warm. Turned the AC way down, but it still didn't cool it enough. You could also hear everything perfectly clear through the doors.
8,8 Excellent
Pros: It was clean and perfect location
Cons: The hotel required some maintenance
8,8 Excellent
Pros: Location super. Staff very friendly.
Cons: Room noise from restroom and air conditioning.
8,3 Excellent
Pros: Breakfast was in a nearby Café on two of the three days. Breakfast counter in the hotel was limited and expensive in relation to the street Café. After some issues with the bedroom we were immediately upgraded to a larger room on an upper floor. It's a short walk to the lakeshore, from where the fireworks displays can be seen on Wednesday and Saturday nights.
Cons: Noise and vibration from the central ventilating duct made it difficult to begin to fall asleep. An attempt to reverse the sleeping position to the end of the bed exposed staining that required a complaint to be made to the Receptionist. We were allocated another room immediately. The original room was 812. Strength of wireless reception is reduced towards the top of the hotel. The hotel was originally built as a Condo Hotel and was poorly served by the furnishings installed by the developer during the construction boom time.
9,5 Excellent
Pros: Super comfy bed; great location; helpful staff
Cons:
4,3 Okay
Pros: Nothing! This hotel was filthy and the room was musty and damp. I tried to relocate to another room but it was the same. The bed was extremely uncomfortable. I would bet the mattress hasn’t been changed in years and years. The AC did not work. Would never stay there again. The health Dept should check it for mold.
Cons: Room was damp. Air conditioner did not work. Bed was old and extremely uncomfortable. Floor was not vacuumed. (See above)
5,8 Okay
Pros:
Cons: Rooms need to be updated ASAP
5,1 Okay
Pros: No room service! Best thing is the vintage facade and location right off Michigan Ave
Cons: Service was lacking in total. Basic room service and maintenance would have changed everything. Gnats filled the bathroom!
8,0 Excellent
Pros: A nice boutique hotel. I was upgraded to a spacious suite. Service is very efficient and friendly.
Cons: gym is small.
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8,0 Excellent
Based on 6 622 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: I was able to hop on the Blue line into the city and to your hotel. The hotel was near the tour attraction, river boat. I did not had a chance to shop, but lots of shopping to do.
Excellent
9,5
Pros: Great staff and location, I dont have anything bad to say about my stay here.
Okay
5,0
Pros: The location
Excellent
9,3
Pros: Excellent, central location on the Magnificent Mile. Very friendly, attentive staff. A nightstand on each side of the bed, sufficient electric and USB outlets, enough towel racks(!). The breakfast buffet, while a bit pricey, was very good and quite convenient.
Okay
5,8
Pros: Location
Excellent
10,0
Pros: Location is PERFECT. It's just within the magnificent mile. It's near bus stop. Lots of restaurants nearby. And thanks for the upgrade too! It was awesome.
Good
7,5
Pros: The breakfast is good (although pricey at 22$). The location is good - you can walk to the Loop and most major sights. There aren't loads of restaurants nearby but a few good pizza places. The hotel is nicely decorated.
Good
6,8
Pros: Guadalupe in the restaurant was very pleasant!
Excellent
8,8
Pros: The location was close to a lot of fun amenities in the downtown area. The staff and door men were extremely nice and helpful. They greeted each person who came through the door. The room was clean initially and the staff cleaned the room each day very well. Amazing experience.
Excellent
10,0
Pros: Very friendly staff. And such good services.
Okay
4,5
Pros: I liked that I was not in my tiny hotel room for very long on my long days for this work trip.
Excellent
10,0
Pros: The location was amazing and the staff was great.
Details
Reviews
Overall 8,0 Excellent
Based on 6 622 reviews
Location
9,5
Beach
8,0
Bar
7,0
Service
6,8
Cleanliness
6,4
Breakfast
5,9
Vibe
5,9
Room
5,8
Value
5,5
WiFi
5,0
Comfort
4,1
Amenities
3,7
Location
9,6
Bar
7,0
Service
6,6
Cleanliness
6,5
Food
6,2
Breakfast
6,2
Vibe
5,3
Room
5,0
Value
4,4
Amenities
4,2
WiFi
3,5
Comfort
3,4
Location
9,5
Service
7,1
Value
6,5
Cleanliness
6,4
Breakfast
6,2
Room
5,8
Vibe
5,3
Comfort
4,4
WiFi
3,6
Amenities
3,1
Location
9,6
Service
6,9
Room
6,3
Breakfast
6,2
Cleanliness
6,0
Vibe
5,8
Food
5,8
Value
5,1
Comfort
5,0
Amenities
4,2
WiFi
3,5
Location
9,5
Cleanliness
6,5
Room
5,6
Service
5,6
Vibe
5,2
Value
5,1
Breakfast
4,9
Comfort
4,3
Amenities
3,6
WiFi
3,6
10,0 Excellent
Pros: I was able to hop on the Blue line into the city and to your hotel. The hotel was near the tour attraction, river boat. I did not had a chance to shop, but lots of shopping to do.
Cons: There was a rattle in the room I couldn't figure out where. During the night I could hear the ambulance from the hospital near by.
9,5 Excellent
Pros: Great staff and location, I dont have anything bad to say about my stay here.
Cons:
5,0 Okay
Pros: The location
Cons: Room was not ready
9,3 Excellent
Pros: Excellent, central location on the Magnificent Mile. Very friendly, attentive staff. A nightstand on each side of the bed, sufficient electric and USB outlets, enough towel racks(!). The breakfast buffet, while a bit pricey, was very good and quite convenient.
Cons: While we heard no noise at all from other rooms, there were loud conversations in the hallway outside our room (near the elevators) every night and one morning. Most were other guests, but the one in the morning was housekeeping staff. A bit of weatherstripping around the room door would handle this nicely. Also, we had a leftover meal (lasagna) we needed to reheat and were told that there were no microwaves available due to liability issues around food poisoning and fire hazard. There was, however, a small refrigerator in the room, in a cabinet that was too small to safely hold a fridge. As a result, the cabinet was quite warm (120+ degrees, I'm sure). In the absence of a microwave, we put the foil lasagna container in the shallow drawer just above the fridge and left it there to heat. After a few hours, the lasagna was warmed through and still quite tasty. So, no microwave, but an unintentional warming oven. I have to believe that a microwave would be safer in the long run.
5,8 Okay
Pros: Location
Cons: The room was damaged and tired
10,0 Excellent
Pros: Location is PERFECT. It's just within the magnificent mile. It's near bus stop. Lots of restaurants nearby. And thanks for the upgrade too! It was awesome.
Cons: Maybe it's just the ambulance that passes by even though it's in the middle of the night because the hotel is near the hospital. Well it's fine. Can't control it. But can't complain anything about the hotel itself.
7,5 Good
Pros: The breakfast is good (although pricey at 22$). The location is good - you can walk to the Loop and most major sights. There aren't loads of restaurants nearby but a few good pizza places. The hotel is nicely decorated.
Cons: The 'petite classic' rooms are REALLY small! So it was quite difficult to move around with two people and our cases - better for one person really. We were on honeymoon and did let the staff know this - not that I'm expecting anything complementary but a 'congratulations' would have been nice. I found it really expensive for what it was and wish I'd stayed somewhere else for the money.
6,8 Good
Pros: Guadalupe in the restaurant was very pleasant!
Cons: 4 pm check in and the room wasn’t ready until 5:30 pm. The staff gave us strange stories about a German family occupying the room who needed to sleep.
8,8 Excellent
Pros: The location was close to a lot of fun amenities in the downtown area. The staff and door men were extremely nice and helpful. They greeted each person who came through the door. The room was clean initially and the staff cleaned the room each day very well. Amazing experience.
Cons: There was a lot of conflicting information and additional charges that was not laid out before hand. It was like $500.00 extra in charges and incidentals that I was unaware about. They wouldn't let me pay cash initially but upon checkout, I was able to pay cash. But the staff did work with me on this and everything was worked out eventually.
10,0 Excellent
Pros: Very friendly staff. And such good services.
Cons: Nothing
4,5 Okay
Pros: I liked that I was not in my tiny hotel room for very long on my long days for this work trip.
Cons: The fact that the maids threw away my gold necklace and a pair of diamond earrings. The fact that the staff was extremely inconvenienced to assist us in anyway which included not even telling us our room number upon check in but just rudely handing us a room key with no smile or warm welcome. The fact that they nearly kicked me out of the room when i requested a late check out. The fact that they blamed us for not reporting my lost necklace and diamond earrings sooner and refused to even provide a discount on our bill for this loss. It was a nice building but the staff was quite rude and unhelpful.
10,0 Excellent
Pros: The location was amazing and the staff was great.
Cons:
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7,7 Good
Based on 3 167 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8,0
Pros: The room was clean and staff was friendly.
Excellent
10,0
Pros: The hotel was very close to many restaurants, bars and music venues.
Excellent
10,0
Pros: The staff was helpful and accommodating. Also the atmosphere was pleasant and fun.
Good
6,0
Excellent
8,0
Pros: Great location, good deal for price
Excellent
9,3
Pros: The hotel was nice and the staff was helpful in suggesting how to arrive at the airport safely in the middle of the night. We arrived early before check-in and they were able to hold our bags while we explored the city.
Okay
5,5
Excellent
9,0
Pros: Stylish, personal feel. very good sushi bar in lobby and excellent casual restaurant immediately adjoining.
Excellent
10,0
Pros: Great Location with plenty to do walking distance. Close to our wedding venue, Carnavale.
Excellent
8,0
Pros: Staff was very friendly and location was excellent
Excellent
10,0
Good
6,0
Pros: Location! Rooms were small but nice! Beds were comfortable!
Details
Reviews
Overall 7,7 Good
Based on 3 167 reviews
Location
9,4
WiFi
8,1
Service
7,7
Value
7,1
Bar
6,4
Cleanliness
6,1
Amenities
5,9
Breakfast
5,3
Room
5,3
Comfort
3,6
Location
9,2
Service
7,2
Value
7,0
Amenities
5,9
Cleanliness
5,8
Room
5,2
Breakfast
4,9
Comfort
3,7
Location
9,4
Service
7,7
Value
6,9
Cleanliness
6,0
Amenities
5,9
Room
4,7
Comfort
3,4
Location
9,3
Value
7,6
Service
7,0
Cleanliness
5,2
Room
4,2
Comfort
3,3
Location
9,4
Service
7,7
Value
7,3
Cleanliness
6,1
Room
5,1
Comfort
3,5
8,0 Excellent
Pros: The room was clean and staff was friendly.
Cons:
10,0 Excellent
Pros: The hotel was very close to many restaurants, bars and music venues.
Cons: Nothing
10,0 Excellent
Pros: The staff was helpful and accommodating. Also the atmosphere was pleasant and fun.
Cons: No,nothing I did not like.
6,0 Good
Pros:
Cons: Rust stain on sheets and pillow case. Long wait for elevator. Wasn't impressed.
8,0 Excellent
Pros: Great location, good deal for price
Cons:
9,3 Excellent
Pros: The hotel was nice and the staff was helpful in suggesting how to arrive at the airport safely in the middle of the night. We arrived early before check-in and they were able to hold our bags while we explored the city.
Cons:
5,5 Okay
Pros:
Cons: No coffee in room. Dingy sheets.
9,0 Excellent
Pros: Stylish, personal feel. very good sushi bar in lobby and excellent casual restaurant immediately adjoining.
Cons: No coffee makers in room.
10,0 Excellent
Pros: Great Location with plenty to do walking distance. Close to our wedding venue, Carnavale.
Cons:
8,0 Excellent
Pros: Staff was very friendly and location was excellent
Cons: Rooms were very small
10,0 Excellent
Pros:
Cons: Was a little tight quarters- but workable
6,0 Good
Pros: Location! Rooms were small but nice! Beds were comfortable!
Cons: Valet service was awful and took forever to get your car! Front desk staff were not friendly at all upon arrival and acted like they were being bothered to assist!
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7,6 Good
Based on 2 711 reviews
All reviews
- All reviews
Good
6,0
Pros: the location was great it was clean kinda
Good
6,0
Pros: Rooftop deck was awesome! Close to everything. Could walk to wherever we wanted to go.
Okay
5,8
Pros: the location was really nice which i suppose is why you pay so much for the hotel. whenever i had to talk with a staff member they were really nice and helpful. my sister and i were there for lollapalooza and the inn only had queen rooms left when i booked, but we were given a double room which was nice!
Excellent
8,0
Okay
4,3
Pros: Location
Mediocre
3,0
Pros: Good location and lobby.
Excellent
8,0
Pros: The location
Excellent
8,0
Okay
5,0
Pros: Great location.
Good
7,0
Pros: location
Excellent
8,0
Pros: Close to everything. Nice staff
Good
7,5
Good
7,3
Pros: The hotel is at a very good location, rooms are clean and comfortable. They have free internet access in the lobby which is a nice place.
Good
7,0
Pros: The location was perfect.
Excellent
8,0
Pros: Located centrally, the hotel is close to all touristic places as well as to the shopping areas.
Good
7,0
Pros: I must say the location and the 22nd floor patio where my favorite thing about this hotel
Okay
5,0
Pros: Excellent location for shopping.
Excellent
8,0
Pros: $self.pros
Mediocre
3,6
Pros: wi-fi access in lobby. access to mag mile. access to conference venue at major hotel.
Okay
5,6
Pros: consierge answered all my questions
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Cons: $self.cons
Good
6,4
Pros: $self.pros
Okay
4,0
Pros: Good location.
Details
Reviews
Overall 7,6 Good
Based on 2 711 reviews
Cleanliness
7,3
Comfort
7,2
Location
9,1
Services
6,8
Staff
7,8
Value for money
7,2
6,0 Good
Pros: the location was great it was clean kinda
Cons: The room needed updated the bathroom mirror was so old and black around the bottom and middle you could hardly see in it no counter near sink to put anything Wasnt what i pictured from the beautiful lobby very out dated rooms no frills at all
6,0 Good
Pros: Rooftop deck was awesome! Close to everything. Could walk to wherever we wanted to go.
Cons: Rooms have not been updated, not the cleanest either. Very small, no view. Gym closed for maintenance.
5,8 Okay
Pros: the location was really nice which i suppose is why you pay so much for the hotel. whenever i had to talk with a staff member they were really nice and helpful. my sister and i were there for lollapalooza and the inn only had queen rooms left when i booked, but we were given a double room which was nice!
Cons: the air conditioning in the room did NOT work! it was actually terrible, and with the placement of the windows and the sun, the room would become unbearable by 8 in the morning. i was trying to figure out the ac unit and what could be wrong, i happened to look underneath the unit and see the vent completely clogged with dust, honestly surprised it didn’t start a fire. but the room overall was not too bad, however i’m doubtful i would ever pick this location to stay again. they charge a $75 daily security deposit on top of the other fees which i was not aware of at first (my other hotel fell through last minute and i booked this one in a rush, which is why i might have not noticed the security deposit note at first), this was extremely hard on my budget for the rest of the trip, but they refunded the deposit a few days after check out! the water in the bathroom also never got to a more than comfortable temperature , it was always cold showers.
8,0 Excellent
Pros:
Cons: The maid service could have been better.
4,3 Okay
Pros: Location
Cons: It needs a remodel. Hotel smells old when you enter the room's,wallpaper peeling, carpets very worn and stained. It's a great location.
3,0 Mediocre
Pros: Good location and lobby.
Cons: The hotel room was horrible. Broken items in the bathroom, the furniture was out of date and dirty. This is basically a discount interstate motel from 1990. Please reconsider booking at any other property if you are able.
8,0 Excellent
Pros: The location
Cons: My only complaint was that I was unable To take a bath since the tub was missing a Drain plug....
8,0 Excellent
Pros:
Cons: Ask for assistance with our TV and no one ever came to fix it.
5,0 Okay
Pros: Great location.
Cons: The room itself was clean, but everywhere else in the hotel was pretty dirty. Just dingy and kind of run down.
7,0 Good
Pros: location
Cons: age of everything
8,0 Excellent
Pros: Close to everything. Nice staff
Cons: Room was clean. The bathroom ceiling leaking water and floor was wet.
7,5 Good
Pros:
Cons: Bathroom is very small, mirror needs to be replaced due to age and clarity.
7,3 Good
Pros: The hotel is at a very good location, rooms are clean and comfortable. They have free internet access in the lobby which is a nice place.
Cons: There is no restaurant in the premises, there is only a coffee shop next to the hotel, thus there is no comfortable way to have a decent breakfast.
7,0 Good
Pros: The location was perfect.
Cons: The bed was really lumpy and uncomfortable.
8,0 Excellent
Pros: Located centrally, the hotel is close to all touristic places as well as to the shopping areas.
Cons:
7,0 Good
Pros: I must say the location and the 22nd floor patio where my favorite thing about this hotel
Cons:
5,0 Okay
Pros: Excellent location for shopping.
Cons: Air conditioner in the room was not accessible for adjustment in a temperature change. Also the TV did not have any pay per view chanels.
8,0 Excellent
Cons: Rooms are not ready to 15-00, at the same time, check out time is 12-00. Something could be done to prepare booked rooms to 15-00
3,6 Mediocre
Pros: wi-fi access in lobby. access to mag mile. access to conference venue at major hotel.
Cons: the air conditioner in my room was filthy. i couldn't switch it off because there was no open window to use, and when i did switch it off my throat became sore and dry.
5,6 Okay
Pros: consierge answered all my questions
6,4 Good
Cons: there was no breakfast available
4,0 Okay
Pros: Good location.
Cons: Small room (at least ours). Noise (not street).
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
The vintage 1924 building has 82 tastefully decorated residential-style studio and one-bedrooms units, each with its own full kitchen. Offering our short-term, intermediate and long-term guests comfort and convenience, the hotel has complimentary Wi-Fi, an on-site gym, sauna, and private steam shower, ATM, as well as guest laundry facilities.Dewitt Hotel & Suites has partnered with Windy City Massage, Chicagos leading Spa Services provider to offer treatments in our private treatment room. Relax with a soothing Facial or one of their signature massage packages. Enjoy our sauna or steam shower after your treatment and melt your stress away. Ask our welcome desk team for more details.Feeling hungry? We offer Seamless In-Room Dining, delivering breakfast, lunch or dinner to your room from some of our favorite neighborhood restaurants. From deep dish pizza to Chicago-style roast beef sandwiches, or sushi and international flavors, there is a bevy of choices for any palate. Details about this service can be found on the red instruction menu in each guest room.With over 90 years of history, PlanDoSee America will continue with a new and exciting chapter, including a multi-million-dollar renovation (2018) that will have our local and world-traveling guests raving about their experience in the Windy City.
Overall 7,3 Good
Based on 2 291 reviews
All reviews
- All reviews
Mediocre
3,8
Pros: Nothing was good at this hotel,rude filthy,no cleaning service, no towels, cracking paint all over our feet and sons bum bum,shower head disgusting with pink and black bacteria.fridge rotten food in bottom drawer open the fridge with over whelming stench,barely able to sustain from vomiting,not even slightly cool to refrigerate properly.Due to that 175.00 worth of food spoiled.no pillows and got either bed bug flees not sure which bites covering my posterior thigh buttocks under bilateral arms. The ONLY nice thing this location offers is the restored exterior and phenomenal location. the maintenance engineers were extremely accommodating and pleasant, however only when instructed to accommodate by Management. The Management patronize their clients when in person once out of site they would not follow through.
Excellent
8,3
Pros: Space in our room.
Excellent
10,0
Pros: We love staying here when we come to Chicago! It is very conveniently located, easy to get to, walking distance to everywhere we want to go, a parking garage across the street where we can just leave our car and enjoy the city on foot.
Mediocre
3,0
Pros: Location Bed was comfortable
Okay
4,5
Pros: Location
Okay
5,4
Pros: Locations. Prretty close of everythings
Okay
5,8
Pros: Was close to many attractions, river walk and shops.
Mediocre
3,8
Pros: Location. On the other hand, Chicago subway provides the same location with the same level of "comfort", "cleanliness", sound and stench as does this hotel.
Excellent
8,3
Pros: The location was very good, close to Lake Michigan and the city. And, my room was nice, with lots of windows, bright and a little history.
Mediocre
2,5
Pros: Nothings
Excellent
9,3
Pros: The property is in a great part of downtown. You can walk to the beach and can walk to the magnificent mile for all the shopping. Bike stations are also located very closely and there is a drug store across the street. The hotel itself is very cozy and quiet. We had a comfy bed, couch, whole kitchen, cable and a bathroom. Very simple. If you are coming to Chicago to experience what it has to offer and aren’t worried about how fancy your room is, this is the perfect place.
Excellent
10,0
Pros: Great location and appropriate accommodations for the Chicago experience!
Good
6,3
Pros: Location
Good
7,0
Pros: Comfortable, quiet, great location. Services were adequate for our short stay.
Okay
5,0
Pros: very close from downtown, museums, shops, river, concert... nice little studio
Excellent
8,0
Pros: the people that working there
Good
6,7
Pros: The localization
Good
6,0
Good
7,0
Pros: Great location and a tremendous value.
Good
6,7
Pros: Nice staff, room and was close to many restaurants and stores. Had a nice fitness facility as well. Juan, was awesome. He went above and beyond the call of duty to facilitate my requests. Would definitely stay here again.
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Cons: $self.cons
Good
7,4
Pros: Ideally situated for exploring the city. Staff available and helpful but not at all intrusive. The option of self-catering is good when making a longer stay for business. It's a nice building in a good part of CHicago, situated just one blcok from the Lake.
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Cons: $self.cons
Good
7,0
Pros: overall we had a great experience and stay
Details
Reviews
Overall 7,3 Good
Based on 2 291 reviews
Cleanliness
6,9
Comfort
6,8
Location
8,9
Services
6,5
Staff
7,5
Value for money
7,0
3,8 Mediocre
Pros: Nothing was good at this hotel,rude filthy,no cleaning service, no towels, cracking paint all over our feet and sons bum bum,shower head disgusting with pink and black bacteria.fridge rotten food in bottom drawer open the fridge with over whelming stench,barely able to sustain from vomiting,not even slightly cool to refrigerate properly.Due to that 175.00 worth of food spoiled.no pillows and got either bed bug flees not sure which bites covering my posterior thigh buttocks under bilateral arms. The ONLY nice thing this location offers is the restored exterior and phenomenal location. the maintenance engineers were extremely accommodating and pleasant, however only when instructed to accommodate by Management. The Management patronize their clients when in person once out of site they would not follow through.
Cons: Nothing was good at this hotel,rude filthy,no cleaning service, no towels, cracking paint all over our feet and sons bum bum,shower head disgusting with pink and black bacteria.fridge rotten food in bottom drawer open the fridge with over whelming stench,barely able to sustain from vomiting,not even slightly cool to refrigerate properly.Due to that 175.00 worth of food spoiled.no pillows and got either bed bug flees not sure which bites covering my posterior thigh buttocks under bilateral arms. The ONLY nice thing this location offers is the restored exterior and phenomenal location. the maintenance engineers were extremely accommodating and pleasant, however only when instructed to accommodate by Management. The Management patronize their clients when in person once out of site they would not follow through.
8,3 Excellent
Pros: Space in our room.
Cons: It was all good
10,0 Excellent
Pros: We love staying here when we come to Chicago! It is very conveniently located, easy to get to, walking distance to everywhere we want to go, a parking garage across the street where we can just leave our car and enjoy the city on foot.
Cons:
3,0 Mediocre
Pros: Location Bed was comfortable
Cons: It's a dingy flea bag of a hotel, but for the money, was tolerable. The elevators are painfully slow. The woman at the desk was an unpleasant shrew. The bathroom was clean-ish, but the tub was flaked and shabby. There were long dark hairs in the bed.
4,5 Okay
Pros: Location
Cons: Honestly, this hotel room reminded me if the dumpy apartment I had in college when I was 20 years old in Albany, NY. I kept expecting a hidden camera crew to pop out and tell me the whole thing was a joke. Yes, I'm being serious, and I'm not trying to be dramatic, but the room was awful top to bottom - starting with the bed and the bathroom which, as you might guess, are two very important things in a hotel room.
5,4 Okay
Pros: Locations. Prretty close of everythings
Cons: It is appartment that need be repair. Need to be maintained.
5,8 Okay
Pros: Was close to many attractions, river walk and shops.
Cons: Some staff not helpful Building Historic and great on the outside but inside needed a facelift. Not necessary unclean but just tried and Not maintained. It will be amazing if they redo the inside areas to.
3,8 Mediocre
Pros: Location. On the other hand, Chicago subway provides the same location with the same level of "comfort", "cleanliness", sound and stench as does this hotel.
Cons: The smell is bad, it is unclean to the point you might end up with a skin infection, walls are paper thin, but one will not hear the neighbours, because the air conditioner sounds like a small airplane. And bits of plaster hang from the ceiling. The description is misleading. Just don't go there.
8,3 Excellent
Pros: The location was very good, close to Lake Michigan and the city. And, my room was nice, with lots of windows, bright and a little history.
Cons:
2,5 Mediocre
Pros: Nothings
Cons: Every think
9,3 Excellent
Pros: The property is in a great part of downtown. You can walk to the beach and can walk to the magnificent mile for all the shopping. Bike stations are also located very closely and there is a drug store across the street. The hotel itself is very cozy and quiet. We had a comfy bed, couch, whole kitchen, cable and a bathroom. Very simple. If you are coming to Chicago to experience what it has to offer and aren’t worried about how fancy your room is, this is the perfect place.
Cons: The bathroom was a bit small and hard for multiple people to get ready at once. The elevators are also a little slow and can get cramped.
10,0 Excellent
Pros: Great location and appropriate accommodations for the Chicago experience!
Cons:
6,3 Good
Pros: Location
Cons: Was not told about parking.
7,0 Good
Pros: Comfortable, quiet, great location. Services were adequate for our short stay.
Cons:
5,0 Okay
Pros: very close from downtown, museums, shops, river, concert... nice little studio
Cons: gym room was not clean
8,0 Excellent
Pros: the people that working there
Cons:
6,7 Good
Pros: The localization
Cons:
6,0 Good
Pros:
Cons: Heating was noisy and somewhat chilly it's usually fine on prior stays but it keep clunking loudly throughout the entire night
7,0 Good
Pros: Great location and a tremendous value.
Cons: Beds were a little uncomfortable (hard) and the pipes made a lot of noise (which is to be expected given the age of the building).
6,7 Good
Pros: Nice staff, room and was close to many restaurants and stores. Had a nice fitness facility as well. Juan, was awesome. He went above and beyond the call of duty to facilitate my requests. Would definitely stay here again.
7,4 Good
Pros: Ideally situated for exploring the city. Staff available and helpful but not at all intrusive. The option of self-catering is good when making a longer stay for business. It's a nice building in a good part of CHicago, situated just one blcok from the Lake.
7,0 Good
Pros: overall we had a great experience and stay
Cons: apartment style living. must purchase extra tp, paper towels and dish soap. not a problem as there is a convenient store across the street just wish I would have known instead of having to ask.
The vintage 1924 building has 82 tastefully decorated residential-style studio and one-bedrooms units, each with its own full kitchen. Offering our short-term, intermediate and long-term guests comfort and convenience, the hotel has complimentary Wi-Fi, an on-site gym, sauna, and private steam shower, ATM, as well as guest laundry facilities.Dewitt Hotel & Suites has partnered with Windy City Massage, Chicagos leading Spa Services provider to offer treatments in our private treatment room. Relax with a soothing Facial or one of their signature massage packages. Enjoy our sauna or steam shower after your treatment and melt your stress away. Ask our welcome desk team for more details.Feeling hungry? We offer Seamless In-Room Dining, delivering breakfast, lunch or dinner to your room from some of our favorite neighborhood restaurants. From deep dish pizza to Chicago-style roast beef sandwiches, or sushi and international flavors, there is a bevy of choices for any palate. Details about this service can be found on the red instruction menu in each guest room.With over 90 years of history, PlanDoSee America will continue with a new and exciting chapter, including a multi-million-dollar renovation (2018) that will have our local and world-traveling guests raving about their experience in the Windy City.
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