Chicago hotels near Merchandising Mart

Cons: At first the lobby seemed a little formal to me, but after I saw that a coffee shop and sitting area were on the floor just below, the lobby made sense to me as it was very easy to navigate and functional, and the more cozy atmosphere was left to the area below.

Cons: First of all -- I would stay here again. Our room was located immediately beside the elevator. Had it not been Memorial Day weekend, I would have asked to be moved - but hey, someone has to get those rooms... Secondly, we were on the 10th floor - this is one of the lower guest floors. A higher floor would have been nice for the reduction of street noise. Our room would have been 5 star if it were not for the bathroom. The toilet would hang up regularly. The sink faucet leaked around the hot water handle and would leak water onto the vanity top. I placed a wash cloth around the handle to keep from wetting my toiletries. Last complaint, the tile shower was not level. The drain actually sat at the highest point in the shower. We would turn the shower on for 2-3 minutes to allow the standing water in the floor to warm before getting in.

Cons: The parking fee to keep your car there during your stay is astronomical. We received a note card saying we get a "free gift" for staying there in our room the first morning we were there. When we turned it in, it was a free vacation only if you were over 28 and married and your spouse was staying with you, which I didn't qualify for as my spouse was at home. Because of that, I received one drink with an appetizer purchase (so not a free gift if you have to buy something ) at the hotel resturant. I think gimmicks like this are insulting and a waste of the guests time.

Cons: The only down side, if one can call it such, is the location. The hostel resides in a very nice neighborhood. I was not concerned about safety. However, this nice neighborhood is about fifteen minutes from the city center. You will end up riding the subway a lot.

Cons: Everyone was friendly and respectable

Cons: Nothing displeased me.

Cons: Nothing

Cons: I really didn't like that no one had informed me that the free airport shuttle stops running at 2am, when my flight was delayed and I didn't arrive until after that, especially after having called the hotel beforehand to make sure I would still have a ride. Neither their own website, nor kayak, nor booking.com had this informations. This was one of the main reasons I chose this hotel, and after having spent all evening and most of my night traveling, this was the absolute last thing I needed to be worrying about, was safe transportation at 3am.

Cons: Noise from the party room and bar downstairs until 2:00 a.m. Do not take a room on the 2nd floor, particularly on a weekend. I spoke on several occassions with the manager, who indicated that because we booked a room via Kayak he would not move us without paying an additional $50.

Cons: Would have liked to have seen cameras in the parking lot but definitely not a deal breaker

Cons: If your room is over the side of the building with the Bar you hear the DJ and Music very very loudly even on 3rd floor On a sunday night from 6pm-1130pm Very disruptive - louder than tv or radio - could hear in the shower. No other choices within walking distance for shops or food Without shuttle or a car you are limited to what is in the hotel.

Cons: The food at the bar was below average. There wasn't any place close by so I decided to eat there. Still, I don't think I will eat there again. Room was great for the price.

Cons: I had no complaints.

Cons: air conditioner was loud

Cons: Stay too short

Cons: There seemed to be a bad water leak in the 4th floor at the ice machine. We reported it but it did not seem that they pay much attention. However, we stayed for only one night so I cannot tell for sure if they did not fix it.

Cons: No ventilation in bathrooms or room in general. No way to open a window either. The air was so dry, then after a shower, too humid because you'd to leave the door open or else you'll pass out in a warm-hot shower temperature. Switching the temperature back & forth to find a comfortable climate was tedious and the air stale. It made us so dreary and uncomfortable we shortened our stay to 2 nights instead of 3.

Cons: The shuttle service was very unreliable, almost made us late for our flight out of Chicago. The location wasn't that great.

Cons: There was a fan in the bathroom which I couldn't turn off, it ran all night, so no sleep. No TV channel listing, no wifi instructions or security. TV reception was terrible on all channels. Vending machines sold out on multiple floors. Staff was slow and rude.

Cons: We booked a king bed but during check in was told the website I used is whatever is available. Wasn't happy about that. They did switch us the second night when one became available for the rest of our stay. The website thru Kayak was GetaRoom that booked the room. So I suggest to confirm your type of room before you stay if you go thru that website.

Cons: The hotel itself was older/not in the best condition as portrayed in the photos

Cons: Nothing!!

Cons: The service at the hotel bar. I stopped in twice over the weekend and could barely get the bartender or server's attention long enough to place an order or even pay the check! They were both eastern European.

Cons: There was no warm blanket on the bed. It felt like there were 5 sheets stacked together but no warmth. Room by the elevator was noisy. Not handicapped and was put in handicapped room which was kinda annoying.

Cons: No microwave or mini fridge in the room and room service was a little pricey. Bathroom wasn't as nice as I expected

Cons: No free wi-fi

Cons: More verity in food selections.

Cons: We will definitely stay in the North side of town again, but definitely never booking the Whitehall ever again & we are never prepaying for a hotel ever again, unless we have stayed there in the past & we already know what we are booking. Had we not prepaid for the hotel we would have checked out & booked another hotel. We Checked in at around 2pm Dec 26th for a 6 night stay. First room we got on 8th floor modern decor but was not as the one we expected from the pictures, it was a 3star room because the bathroom was big & definitely worthy of a 4star, but room was not. Even in the dim light we could see the walls & furniture were old, once we used our cell flash lights to see better in the room, the walls were scary. And there was a wall just 2 ft away from our window, so even in the day no natural light came in. we tried it for a few hrs but we felt like we were being enclosed & we had 7 days to go & we were there on our 10th yr wedd annv. So at around 7pm, we called front desk, Rebecca was super nice, we requested if we could get a room that was not facing a wall, just something that had a view to the outside world. We got mover to room on the 19th floor, bathroom was small, but room was bigger in size, but worse in décor & condition. Traditional décor, but not in a good way, even more older furniture and walls than first room, & bed frame & fixtures had a layered of dust, as if no one had cleaned it in 10yrs. And I found a woman's sweater and hair wig in the closet. Lets just say the only area I felt okay to get undressed was the bathroom as this was the only 4star worthy part of the room.The only reason why we stayed in this new room is because the room was a corner room away from the main hallway, which seemed a lot safer, being that this hotel did not seem safe at all & the hallways & elevator are super narrow & small & seem taken out of an episode from the "Twilight Zone". Hallway walls are old & musky, elevator even had tagging, I never stay at a hotel that's less than 3stars, never had seen this type of condition in any of the hotels I have stayed. And in past 10yrs we have vacation 2-3 times a yr. Not sure how they have manage to keep a 4star rating. The only 4star worthy of this hotel is the bathrooms in rooms, hotel restaurant, & hotel staff. Rebecca gave us a nice letter and vouchers (we only used the breakfast voucher) to apologize for the hair wig & sweater, but the damage was more than done. We had a hard time even being in our hotel room, before our trip we had originally planned to spend more time relaxing in hotel, but definitely we ended up trying to be out of our hotel as much as possible. If they had 4star rooms elsewhere in the hotel, then we did not stay in one, which again does not make this a 4star hotel because a 4star hotel should have all rooms in 4star condition starting from their smallest deluxe rooms all the way up to their suites. Unacceptable, if anything they are a 2 1/2 to 3star hotel.

Cons: We got to the Whitehall around 6:30PM on Friday night, to find one of the automatic doors to enter was not working correctly. Next up: one of the elevators (of only 2 tiny elevators) was broken down. Everything had a luster of the past, but needed updating, cleaning, replacing, etc. In our room, the carpet was stained and one of our sheets had a hole in it. To add insult to injury, of the 2 phones in the bedroom, one didn't work at all, and the other only worked if you pressed 0. (ie, none of the corresponding keys to concierge etc worked). The shower faucet where you adjust the temperature was also broken - as it was loose and hard to finagle into getting a temperature that didn't scald or freeze you. And maybe the worst of all? We had gone out for brunch on Saturday, and come back, said we didn't want to be disturbed, but then, while we were napping, someone CAME INTO OUR ROOM without knocking to check our minibar!!! What?! Who does this!?!? This hotel is 2 star-worthy, not 4. They need to SERIOUSLY up their game or deal with reality. Also - we were charged for 2 items (a granola bar and candy bar) that we didn't even take. The lady said "sometimes touching something in the minibar triggers these prices). I said "that would make sense if either thing were even *in* the minibar!" So, there you go. That's the truth of the place. Judge for yourself.

Cons: All of our room requests were ignored. We asked for a quiet room with one queen sized bed. This was confirmed at more than one point, including when we checked in at the front desk. However, we received a room with two full-sized beds. Not a huge deal, but why ask if it's going to be disregarded? Also, our room was street side and thus very noisy all night. When we tried to call the front desk from the hotel phone in our room, it kept forwarding us to a message center, so we never got to talk to a real person. Despite these things, we enjoyed our stay overall.

Cons: The bed was squeaky whenever we rolled over in the night, but it was really comfortable despite that. I can't complain for the free upgrade to a suite!