Best Chicago hotels near Merchandising Mart
Welcome to our newly renovated boutique accommodations in the heart of the Windy City. We have created an alluring hotel experience with a distinct flair for the sophisticated traveler. Just steps from Chicago's top attractions, our central location makes
Overall 9,2 Excellent
Based on 2 416 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: People were super helpful, large room, location easy walking distance to millennium park, shopping, restaurants
Excellent
9,6
Pros: The room was excellent, front desk staff and doorman were excellent! I would choose this hotel again for its location and professional staff!
Excellent
10,0
Pros: Professional and helpful staff. Clean and comfortable room. Great location
Excellent
10,0
Pros: Bed was very comfortable
Excellent
10,0
Pros: Room was beautiful and location amazing!!! Beverly at the front desk was very informative and kind, simply WONDERFUL overall experience.
Excellent
8,0
Pros: Location is great
Excellent
10,0
Pros: Lovely hotel really helpful and friendly staff. Great location.
Excellent
9,2
Pros: Excelent choice for a hotel in Chicago. Close to everything and wonderfull staff.
Excellent
10,0
Pros: Extremely helpful front desk. The bartender was very friendly. The bar manager who was also very friendly suggested an Italian restaurant which proved to be one of the best ever. The room was very nicely appointed and the bed was extremely comfortable. The hotel was close to restaurants and coffee shops. Millennium Park was just up the street. the hotel is also very close to the starting point for the free walking tour which featured buildings around the loop. The bar was comfortable and the drink prices where very reasonable during the long happy hour.
Excellent
10,0
Pros: Excellent staff and clean rooms!
Excellent
10,0
Pros: They upgraded our reservation at no charge to a delux king. It was a beautiful room and welcomed surprise.
Good
7,1
Pros: Location. Clean room, comfortable bed
Details
Reviews
Overall 9,2 Excellent
Based on 2 416 reviews
Location
9,5
WiFi
9,4
Vibe
9,3
Service
9,1
Room
8,6
Cleanliness
8,5
Comfort
8,4
Wellness
6,0
Breakfast
5,8
Location
9,8
Service
9,4
Room
8,7
Comfort
8,3
Bar
6,8
Location
9,6
Service
9,2
Room
9,0
Comfort
8,7
Cleanliness
8,1
Location
9,6
Vibe
9,2
Service
9,0
Cleanliness
8,6
Comfort
8,5
Room
8,2
Room
7,8
10,0 Excellent
Pros: People were super helpful, large room, location easy walking distance to millennium park, shopping, restaurants
Cons: Nothing
9,6 Excellent
Pros: The room was excellent, front desk staff and doorman were excellent! I would choose this hotel again for its location and professional staff!
Cons: Nothing...no complaints
10,0 Excellent
Pros: Professional and helpful staff. Clean and comfortable room. Great location
Cons:
10,0 Excellent
Pros: Bed was very comfortable
Cons:
10,0 Excellent
Pros: Room was beautiful and location amazing!!! Beverly at the front desk was very informative and kind, simply WONDERFUL overall experience.
Cons: Parking was too pricey so we opted to park at a nearby garage instead
8,0 Excellent
Pros: Location is great
Cons: Pretty old building
10,0 Excellent
Pros: Lovely hotel really helpful and friendly staff. Great location.
Cons:
9,2 Excellent
Pros: Excelent choice for a hotel in Chicago. Close to everything and wonderfull staff.
Cons:
10,0 Excellent
Pros: Extremely helpful front desk. The bartender was very friendly. The bar manager who was also very friendly suggested an Italian restaurant which proved to be one of the best ever. The room was very nicely appointed and the bed was extremely comfortable. The hotel was close to restaurants and coffee shops. Millennium Park was just up the street. the hotel is also very close to the starting point for the free walking tour which featured buildings around the loop. The bar was comfortable and the drink prices where very reasonable during the long happy hour.
Cons: We are on the 7th floor so the shower pressure was just ok. There was minimal drawer space to store one's clothes. The closet was fine for hanging clothes. Neither issue affected the overall quality of the facility.
10,0 Excellent
Pros: Excellent staff and clean rooms!
Cons: N/a
10,0 Excellent
Pros: They upgraded our reservation at no charge to a delux king. It was a beautiful room and welcomed surprise.
Cons:
7,1 Good
Pros: Location. Clean room, comfortable bed
Cons: Room keys sometimes worked, sometimes didn’t. Printer was not working so I never got my folio. Most importantly for me anyway is I don’t remember last hotel I stayed that didn’t have USB charging ports.
Welcome to our newly renovated boutique accommodations in the heart of the Windy City. We have created an alluring hotel experience with a distinct flair for the sophisticated traveler. Just steps from Chicago's top attractions, our central location makes
Welcome to the LondonHouse Chicago, Curio Collection by Hilton, a modern hotel set within the iconic London Guarantee & Accident building in the heart of Chicago. Find yourself on the iconic Chicago River, on the corner of Wacker Drive and Michigan Avenue, just minutes away from Millennium Park and the city's theater and business districts. Embodying elegance, outspoken design, and first-class service, the LondonHouse Chicago hotel is one of the city's foremost new hotels. Each spacious guest room features a 55-inch HDTV, complimentary WiFi, and high-tech design features. All rooms exude modern style and timeless elegance. Upgrade to a suite for extra comfort and a separate living area whilst enjoying spectacular views of the Chicago River. Visit LH, our tri-level rooftop bar to sip cocktails and take in some of the best views Chicago has to offer. Work out at the modern fitness center, offering a range of cardio machines and stationary weight-lifting equipment. Find solace at the onsite spa, a serene and calming space where you can enjoy massages and facials as well as beauty treatments such as manicures and pedicures. With 25,000 ft. of meeting and event space, the LondonHouse Chicago hotel can comfortably accommodate conferences, weddings, social galas, board meetings, and everything in between. Accessible rooms are also available.
Overall 9,1 Excellent
Based on 4 195 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: Loved the location of the hotel ,,, we had a great view of the river. Great staff also,, everyone was extremely helpful. Well appointed rooms, comfortable beds.
Excellent
10,0
Pros: Location. Cleanliness. Professional and Friendly Staff.
Excellent
9,0
Pros: Location! Great view of the river.
Excellent
10,0
Pros: Every thing
Okay
5,8
Pros: Only Area was good
Good
6,0
Pros: location was key....
Excellent
9,6
Pros: Clean room and friendly staff
Excellent
10,0
Pros: Great location. The staff were all wonderful and very accommodating, especially the room service staff. We had a good experience here.
Excellent
10,0
Pros: Great location by the river, and VIP/no wait access to the rooftop bar and restaurant which usually has a long line, made this a very fun place to stay at for a long weekend.
Excellent
10,0
Pros: Helped with any questions and gave us option to upgrade room for a small fee.
Excellent
10,0
Pros: Perfect location for anything in the loop area. Close to fabulous restaurant’s and the staff was so friendly and professional. Hotel was spotlessly clean.
Excellent
8,8
Pros: Location was excellent, but a little noisy
Details
Reviews
Overall 9,1 Excellent
Based on 4 195 reviews
Location
9,6
Vibe
9,5
Room
9,0
Service
8,3
Bar
8,2
Comfort
7,7
WiFi
6,4
Value
5,2
Breakfast
5,1
Location
9,9
Vibe
9,4
Service
8,8
Room
8,7
Cleanliness
8,3
Bar
7,9
Value
5,0
Breakfast
4,7
Location
9,6
Vibe
9,4
Room
9,4
Bar
8,4
Service
8,4
Location
9,5
Vibe
9,4
Room
8,9
Service
8,4
Amenities
8,2
Food
7,3
Value
5,9
10,0 Excellent
Pros: Loved the location of the hotel ,,, we had a great view of the river. Great staff also,, everyone was extremely helpful. Well appointed rooms, comfortable beds.
Cons:
10,0 Excellent
Pros: Location. Cleanliness. Professional and Friendly Staff.
Cons: Noise from functions over the weekend projected through the building until quite late at night.
9,0 Excellent
Pros: Location! Great view of the river.
Cons: The rooftop could stay open a little longer on the weekend.
10,0 Excellent
Pros: Every thing
Cons: Nothing
5,8 Okay
Pros: Only Area was good
Cons: Many People and The Room quiet old
6,0 Good
Pros: location was key....
Cons: rooms are overly small
9,6 Excellent
Pros: Clean room and friendly staff
Cons: Nothing special for anniversary (chocolate, etc)
10,0 Excellent
Pros: Great location. The staff were all wonderful and very accommodating, especially the room service staff. We had a good experience here.
Cons: No complaints.
10,0 Excellent
Pros: Great location by the river, and VIP/no wait access to the rooftop bar and restaurant which usually has a long line, made this a very fun place to stay at for a long weekend.
Cons: Two of the nights we were there, Trump protesters circled in cars around the hotel honking their horns until 2am. The hotel is across the river from the Trump tower and the closest location for protesting, which was annoying.
10,0 Excellent
Pros: Helped with any questions and gave us option to upgrade room for a small fee.
Cons: Music on rooftop.
10,0 Excellent
Pros: Perfect location for anything in the loop area. Close to fabulous restaurant’s and the staff was so friendly and professional. Hotel was spotlessly clean.
Cons: Nothing
8,8 Excellent
Pros: Location was excellent, but a little noisy
Cons: Restaurant staff was inattentive and didn't come back to serve more coffee. They forgot my oatmeal (my entire meal) and didn't put the extras on the side as I asked.
Welcome to the LondonHouse Chicago, Curio Collection by Hilton, a modern hotel set within the iconic London Guarantee & Accident building in the heart of Chicago. Find yourself on the iconic Chicago River, on the corner of Wacker Drive and Michigan Avenue, just minutes away from Millennium Park and the city's theater and business districts. Embodying elegance, outspoken design, and first-class service, the LondonHouse Chicago hotel is one of the city's foremost new hotels. Each spacious guest room features a 55-inch HDTV, complimentary WiFi, and high-tech design features. All rooms exude modern style and timeless elegance. Upgrade to a suite for extra comfort and a separate living area whilst enjoying spectacular views of the Chicago River. Visit LH, our tri-level rooftop bar to sip cocktails and take in some of the best views Chicago has to offer. Work out at the modern fitness center, offering a range of cardio machines and stationary weight-lifting equipment. Find solace at the onsite spa, a serene and calming space where you can enjoy massages and facials as well as beauty treatments such as manicures and pedicures. With 25,000 ft. of meeting and event space, the LondonHouse Chicago hotel can comfortably accommodate conferences, weddings, social galas, board meetings, and everything in between. Accessible rooms are also available.
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
Overall 9,1 Excellent
Based on 1 271 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: The room, location, and view were all excellent
Excellent
10,0
Pros: Great Location, Nice views with floor to ceiling windows! Great CA King Bed! Very nice!
Excellent
10,0
Pros: The staff was simply awesome. The end.
Excellent
10,0
Pros: Love the roof top bar/restaurant. Enjoyed our stay at Conrad! Will definitely be our go-to next visit to Chicago.
Excellent
10,0
Pros: Easy check in, great location.
Excellent
10,0
Pros: Great location, good service and amenities
Excellent
8,3
Excellent
10,0
Excellent
10,0
Pros: Location, comfort
Excellent
10,0
Pros: Everything was marvelous
Good
7,5
Excellent
10,0
Pros: Traveled a fair amount and Conrad was possibly the nicest hotel at which I've ever had the pleasure to stay. Room was large and nicely appointed. Staff were cheerful and helpful. Location is great. Cool rooftop bar. Definitely will return
Details
Reviews
Overall 9,1 Excellent
Based on 1 271 reviews
Location
9,7
Vibe
9,4
Cleanliness
9,1
Room
9,1
Comfort
8,6
Service
8,4
Wellness
8,1
WiFi
7,4
Bar
7,0
Breakfast
5,4
Location
9,8
Room
9,5
Cleanliness
9,3
Vibe
9,3
Comfort
8,7
Service
8,6
Value
7,8
Location
9,5
Room
8,9
Vibe
8,9
Comfort
8,7
Service
7,9
Amenities
7,7
Location
9,8
Room
9,1
Service
8,2
10,0 Excellent
Pros: The room, location, and view were all excellent
Cons: Turn down service would have been nice
10,0 Excellent
Pros: Great Location, Nice views with floor to ceiling windows! Great CA King Bed! Very nice!
Cons:
10,0 Excellent
Pros: The staff was simply awesome. The end.
Cons:
10,0 Excellent
Pros: Love the roof top bar/restaurant. Enjoyed our stay at Conrad! Will definitely be our go-to next visit to Chicago.
Cons:
10,0 Excellent
Pros: Easy check in, great location.
Cons: Lipstick on the coffee cups that were in the room.
10,0 Excellent
Pros: Great location, good service and amenities
Cons: No
8,3 Excellent
Pros:
Cons: Restaurant Baptiste is badly managed and food is marginal.
10,0 Excellent
Pros:
Cons: Great bell staff very helpful. Joshua at check in was most friendly.
10,0 Excellent
Pros: Location, comfort
Cons:
10,0 Excellent
Pros: Everything was marvelous
Cons:
7,5 Good
Pros:
Cons: The extra 3000k charges on my credit card and bank card.
10,0 Excellent
Pros: Traveled a fair amount and Conrad was possibly the nicest hotel at which I've ever had the pleasure to stay. Room was large and nicely appointed. Staff were cheerful and helpful. Location is great. Cool rooftop bar. Definitely will return
Cons:
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
Eurostars Magnificent Mile is located in the heart of Chicago, in the prestigious River North neighborhood, surrounded by the shops, bars and restaurants of the iconic Magnificent Mile. The hotel features an industrial-chic style with exposed concrete ceilings and avant-garde elements which contrast with the wooden floors and soft tones of all the rooms, creating a cozy atmosphere. Moreover, there is a wellness area offering a wide variety of beauty and massage treatments, as well as a sauna. Guests can also enjoy dinner at the Portsmith restaurant, which serves fish and seafood, or end the day while tasting a cocktail on the Apogee terrace.
Overall 9,0 Excellent
Based on 1 108 reviews
All reviews
- All reviews
Excellent
10,0
Pros: Friendly staff ! Excellent location ! Room service was amazing !
Excellent
10,0
Pros: And the rooftop was was incredible!
Excellent
10,0
Excellent
8,0
Pros: The shower was huge and the rain shower head was awesome.
Excellent
10,0
Pros: From our greeting given by TJ( the gold standard for what all doorman should aspire to) to the rest of the staff and the accommodations it was one of our best experiences ever.
Good
6,0
Pros: Clean and convenient location
Excellent
9,0
Pros: Staff was friendly and very knowledgeable about the area.
Okay
4,6
Pros: Location
Excellent
10,0
Pros: Everything
Okay
5,0
Pros: Only the Location
Excellent
9,2
Pros: View, room, good staff, easy corrections, valet parking, really good location.
Excellent
8,8
Pros: Location and the staff
Excellent
8,0
Pros: rooms are clean and modern with quality furnishings. Bed was pure luxury. Views over Chicago city are amazing.
Good
7,7
Pros: The bed was really comfortable. I liked it so much
Okay
5,0
Okay
5,0
Pros: location and services
Good
7,7
Pros: shower and bed
Good
7,6
Pros: $self.pros
Excellent
8,0
Pros: Clean--VERY friendly staff--Great value for Chicago--Even turned down the bedding--Classy--I'll be back !!!
Good
6,8
Pros: The room size and the location are very nice. Service is very good. It also provides continental breakfast.
Excellent
8,0
Pros: The view was great! We stayed on a corner room on the 8th floor. The two corner walls consisted of huge windows!
Good
7,2
Pros: The spacious rooms and rain shower.
Details
Reviews
Overall 9,0 Excellent
Based on 1 108 reviews
Cleanliness
9,2
Comfort
9,1
Location
9,5
Services
8,8
Staff
8,9
Value for money
8,5
10,0 Excellent
Pros: Friendly staff ! Excellent location ! Room service was amazing !
Cons:
10,0 Excellent
Pros: And the rooftop was was incredible!
Cons:
10,0 Excellent
Pros:
Cons: Everything was great
8,0 Excellent
Pros: The shower was huge and the rain shower head was awesome.
Cons: The second night of our stay another guest staying with the hotel entered our room when we were sleeping waking us up. When she checked in they gave her our room number and a key. It was freighting at first and disappointing as there were no additional locks on the hotel room door for safety. I reported it to two different people and no service recovery happened. I could tell the other guest was shocked too. I have never had this happen before. We paid over $800 for this hotel for the weekend, expected to have more safety than that.
10,0 Excellent
Pros: From our greeting given by TJ( the gold standard for what all doorman should aspire to) to the rest of the staff and the accommodations it was one of our best experiences ever.
Cons: Leaving!!!
6,0 Good
Pros: Clean and convenient location
Cons: The bed was uncomfortable and the hotel is kind of pricey
9,0 Excellent
Pros: Staff was friendly and very knowledgeable about the area.
Cons:
4,6 Okay
Pros: Location
Cons: Very uncomfortable design and atmosphere
10,0 Excellent
Pros: Everything
Cons: Nothing
5,0 Okay
Pros: Only the Location
Cons: Too much expensive for the service. Very unpleasant welcome from the girl staff on arrival sunday sept 22 at 7 pm. Very old and non maintained. The room television in NOT in front of the , it is on the left side. You have neck pain on watching. The 30$ buffet breakfast offers only one big spoon of eggs. No napkins, not any other hot meal, no croissant, no orange juice, not any other juice, no skimmed milk: when I asked for bacon, she went and never came back ( it was monday 9/23 at 10 am). Definitely one should not go to this hotel ! It was as if you were bothering the staff for being there. The only one who talked to me was the french speaking concierge!
9,2 Excellent
Pros: View, room, good staff, easy corrections, valet parking, really good location.
Cons: Loud weekends; light breakfast selection
8,8 Excellent
Pros: Location and the staff
Cons: Rooms need renovation
8,0 Excellent
Pros: rooms are clean and modern with quality furnishings. Bed was pure luxury. Views over Chicago city are amazing.
Cons:
7,7 Good
Pros: The bed was really comfortable. I liked it so much
Cons: Pay TV
5,0 Okay
Pros:
Cons: The showers in these rooms lack curtains or doors; about an inch of water collected on the floor during every shower and you will spend quite a bit of your time (and all of your clean towels) swabbing it up. They're very, very poorly - and wastefully - designed.
5,0 Okay
Pros: location and services
Cons:
7,7 Good
Pros: shower and bed
Cons: water, sodas at minibar is not included
7,6 Good
Cons: They charged the full stay at the time of booking, which is really not the deal when using Booking.com!!!
8,0 Excellent
Pros: Clean--VERY friendly staff--Great value for Chicago--Even turned down the bedding--Classy--I'll be back !!!
Cons: Nope
6,8 Good
Pros: The room size and the location are very nice. Service is very good. It also provides continental breakfast.
Cons: Could hear the noise from the room next door.
8,0 Excellent
Pros: The view was great! We stayed on a corner room on the 8th floor. The two corner walls consisted of huge windows!
Cons: The room was smaller than what I thought it would be. I was disappointed to find out that the rooftop lounge was not open yet.
7,2 Good
Pros: The spacious rooms and rain shower.
Cons: The resturant food was ok but way overpriced.
Eurostars Magnificent Mile is located in the heart of Chicago, in the prestigious River North neighborhood, surrounded by the shops, bars and restaurants of the iconic Magnificent Mile. The hotel features an industrial-chic style with exposed concrete ceilings and avant-garde elements which contrast with the wooden floors and soft tones of all the rooms, creating a cozy atmosphere. Moreover, there is a wellness area offering a wide variety of beauty and massage treatments, as well as a sauna. Guests can also enjoy dinner at the Portsmith restaurant, which serves fish and seafood, or end the day while tasting a cocktail on the Apogee terrace.
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
Overall 8,9 Excellent
Based on 3 732 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Location and staff!
Excellent
10,0
Pros: Comfy bed, central location, large room, very helpful staff.
Excellent
9,6
Pros: Great location. Very clean. Great facilities.
Excellent
9,6
Pros: Staff, rooms were large and comfortable, good location
Excellent
10,0
Pros: Everything was awesome. The staff, the accommodations, the food at breakfast. I will highly recommend. My son-in-law is actually looking to surprise my daughter with a stay here for her birthday. I hope that their experience will be just as special.
Excellent
10,0
Pros: Location is perfect. The room is specious and bed is so comfortable.
Excellent
8,0
Pros: Hotel is well located close to the Magnificent Mile for shopping. There's also a varied choice of restaurants nearby. Breakfast offered a wide selection and eggs done to order. All staff were courteous and friendly. Room was very clean.
Excellent
8,0
Pros: Room size, lobby, agents
Excellent
10,0
Pros: Price and room. Nice bar area and location good for shopping.
Excellent
10,0
Pros: The decor and location
Excellent
10,0
Pros: great with the small details!
Excellent
10,0
Pros: Location
Details
Reviews
Overall 8,9 Excellent
Based on 3 732 reviews
Location
9,6
Vibe
9,4
Cleanliness
9,2
Service
8,8
Room
8,5
WiFi
8,3
Comfort
7,7
Breakfast
7,0
Pool
5,4
Location
9,4
Vibe
9,3
Bar
9,3
Cleanliness
9,2
Service
8,9
Wellness
8,3
Room
8,1
Breakfast
6,6
Pool
5,8
Value
5,2
Location
9,8
Cleanliness
9,1
Service
8,7
Room
8,3
Comfort
8,0
Breakfast
7,3
Pool
5,4
Location
9,4
Service
9,0
Room
8,2
Comfort
7,4
Location
9,7
Service
8,4
Room
8,3
10,0 Excellent
Pros: Location and staff!
Cons: No, everything was good.
10,0 Excellent
Pros: Comfy bed, central location, large room, very helpful staff.
Cons:
9,6 Excellent
Pros: Great location. Very clean. Great facilities.
Cons: For guests travelling from the UK be aware of the extra tax etc that they add to the bill. They put a $75 deposit on your bill for each night you stay. This gets refunded when you leave. Just to be aware as it bumps the price up considerably on initial payment.
9,6 Excellent
Pros: Staff, rooms were large and comfortable, good location
Cons: Rooms were a bit dark and gloomy. Not much wardrobe hanging space
10,0 Excellent
Pros: Everything was awesome. The staff, the accommodations, the food at breakfast. I will highly recommend. My son-in-law is actually looking to surprise my daughter with a stay here for her birthday. I hope that their experience will be just as special.
Cons:
10,0 Excellent
Pros: Location is perfect. The room is specious and bed is so comfortable.
Cons: Some noise from the street can be heard at midnight.
8,0 Excellent
Pros: Hotel is well located close to the Magnificent Mile for shopping. There's also a varied choice of restaurants nearby. Breakfast offered a wide selection and eggs done to order. All staff were courteous and friendly. Room was very clean.
Cons: I thought the breakfast was quite expensive with buffet at $30 including tax. On this you are restricted to just 1 hot drink & freshly squeezed orange juice is excluded. Perhaps it's a British thing, but I also would have liked just standard cornflakes included in the cereal selection.
8,0 Excellent
Pros: Room size, lobby, agents
Cons: Pool is small
10,0 Excellent
Pros: Price and room. Nice bar area and location good for shopping.
Cons:
10,0 Excellent
Pros: The decor and location
Cons:
10,0 Excellent
Pros: great with the small details!
Cons:
10,0 Excellent
Pros: Location
Cons: Everything was fine.
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Overall 8,8 Excellent
Based on 4 417 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Location is excellent. The staff was excellent! The room was beyond anything I imagined. Absolutely beautiful
Excellent
10,0
Pros: The space was beautiful and clean. The staff was wonderful! Worth staying there, you are close to everything. We walked everywhere.
Excellent
8,0
Pros: Excelent location and the staff are very nice i love the room excelent view of the river ❤️
Excellent
9,6
Pros: The location, the view...
Excellent
10,0
Pros: Concierge was excellent. Room was spacious. Staff were very friendly and helpful. Great location.
Excellent
9,6
Pros: Staff, food
Excellent
10,0
Pros: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !
Excellent
10,0
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Excellent
10,0
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Excellent
10,0
Pros: Location was great. Close to lots of restaurants and entertainment. Accommodations were a 12. Service was a 10!!
Excellent
10,0
Pros: Awesome views, gorgeous room, perfect downtown Chicago location. Trump is one of the best hotels I’ve ever stayed at.
Excellent
10,0
Pros: So personalized!! Not like a hotel at all but more like a fancy city apartment.
Details
Reviews
Overall 8,8 Excellent
Based on 4 417 reviews
Location
9,5
Room
9,2
Service
9,1
Vibe
9,0
Cleanliness
8,9
Comfort
8,6
Amenities
8,6
WiFi
8,6
Wellness
8,2
Pool
7,7
Breakfast
5,9
Value
4,3
Location
9,4
Room
9,2
Service
9,0
Comfort
8,7
Wellness
8,6
Breakfast
6,2
Value
3,8
Location
9,7
Service
9,5
Room
9,2
Comfort
8,8
Pool
7,8
Wellness
7,5
Value
4,1
Location
9,3
Service
9,2
Room
8,8
Service
9,3
Room
8,7
10,0 Excellent
Pros: Location is excellent. The staff was excellent! The room was beyond anything I imagined. Absolutely beautiful
Cons: Absolutely no complaints
10,0 Excellent
Pros: The space was beautiful and clean. The staff was wonderful! Worth staying there, you are close to everything. We walked everywhere.
Cons:
8,0 Excellent
Pros: Excelent location and the staff are very nice i love the room excelent view of the river ❤️
Cons:
9,6 Excellent
Pros: The location, the view...
Cons:
10,0 Excellent
Pros: Concierge was excellent. Room was spacious. Staff were very friendly and helpful. Great location.
Cons: Bed configuration for a family of 5 was not great given the space available in the room. There was plenty of space for another queen or king bed as opposed to a pull out and a cot.
9,6 Excellent
Pros: Staff, food
Cons: Pillows
10,0 Excellent
Pros: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !
Cons:
10,0 Excellent
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Cons:
10,0 Excellent
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Cons:
10,0 Excellent
Pros: Location was great. Close to lots of restaurants and entertainment. Accommodations were a 12. Service was a 10!!
Cons: It said city view and while we technically had a city view next time we will ask for the water/city view.
10,0 Excellent
Pros: Awesome views, gorgeous room, perfect downtown Chicago location. Trump is one of the best hotels I’ve ever stayed at.
Cons: Nothing really
10,0 Excellent
Pros: So personalized!! Not like a hotel at all but more like a fancy city apartment.
Cons:
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Overall 8,7 Excellent
Based on 10 603 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,1
Pros: good location. friendly staff.
Excellent
9,0
Pros: The location was absolutely perfect--a short block from Michigan Ave. For the most part the staff was quite friendly and helpful. The room was large, clean, and comfortable.
Excellent
8,0
Pros: The location and the staff and the good smell! 😂
Excellent
10,0
Pros: Great location, clean modern facilities. Front desk, bell check and valet staff were awesome.
Good
7,0
Pros: Location
Excellent
9,0
Pros: Good location and clean!
Excellent
9,0
Pros: Efficient
Excellent
10,0
Pros: The room was clean. The staff were accommodating.
Excellent
9,0
Pros: Just a top shelf facility.
Excellent
10,0
Pros: Close to shopping, Millennium train station, and Riverwalk.
Mediocre
2,0
Pros: Proximity to various restaurants, shopping and attractions.
Excellent
10,0
Pros: Newly remodeled and perfectly located.
Details
Reviews
Overall 8,7 Excellent
Based on 10 603 reviews
Location
9,3
Service
8,7
Breakfast
7,4
WiFi
7,4
Room
7,2
Cleanliness
6,6
Comfort
6,3
Value
4,6
Location
9,5
Service
8,3
Breakfast
7,7
Room
6,8
Cleanliness
6,6
Value
4,4
Location
9,3
Service
8,2
Breakfast
7,6
Room
7,3
Cleanliness
6,5
Value
4,8
Location
9,3
Service
8,8
Food
7,1
Cleanliness
6,9
Breakfast
6,8
Vibe
6,1
Comfort
5,7
Room
5,7
Value
4,4
Location
9,4
Service
9,0
Amenities
7,3
Breakfast
7,1
Vibe
6,7
Room
6,7
Comfort
6,1
Value
4,6
7,1 Good
Pros: good location. friendly staff.
Cons: room not really clean, furniture at least 20 years old not in the best condition for a 4 star hotel i expected more.
9,0 Excellent
Pros: The location was absolutely perfect--a short block from Michigan Ave. For the most part the staff was quite friendly and helpful. The room was large, clean, and comfortable.
Cons: No fridge or microwave in the room. No vanity in the bathroom to lay make up etc. No continental breakfast included. (However a very nice person at the restaurant there gave me a glass of milk at no charge.) Extra charge for a room with a 'view.'
8,0 Excellent
Pros: The location and the staff and the good smell! 😂
Cons:
10,0 Excellent
Pros: Great location, clean modern facilities. Front desk, bell check and valet staff were awesome.
Cons: Housekeeping was annoying as they kept knocking on the door even though we had a late checkout.
7,0 Good
Pros: Location
Cons:
9,0 Excellent
Pros: Good location and clean!
Cons: I like everything about the hotel.
9,0 Excellent
Pros: Efficient
Cons: beds not comfortable (Mattress worn out)
10,0 Excellent
Pros: The room was clean. The staff were accommodating.
Cons: None
9,0 Excellent
Pros: Just a top shelf facility.
Cons: No
10,0 Excellent
Pros: Close to shopping, Millennium train station, and Riverwalk.
Cons:
2,0 Mediocre
Pros: Proximity to various restaurants, shopping and attractions.
Cons: Staff at check in was great. That's where it ends. Poor communication, delayed responses, and complication after check out was handled so very poorly for such a well known corporation. They were scattered and disorganized. Other better choices available
10,0 Excellent
Pros: Newly remodeled and perfectly located.
Cons:
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Embracing its historic origins, the InterContinental® Chicago hotel has an airy lobby with a sweeping staircase and marble mosaic floors, alongside ornate period ballrooms that are ideal for events. You can enjoy breathtaking views from the 32nd-floor Tower Lounge, and wind down with a sauna, a massage or a swim in our classic 1920s pool. Flawless service and gourmet cuisine typify Michael Jordan's Steak House, and you can savor fine wines and in our open air ENO wine bar.
Overall 8,7 Excellent
Based on 3 505 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Mediocre
3,8
Pros: Very old and need to be renew ASAP
Good
7,9
Pros: Comfortable, great location
Excellent
10,0
Pros: Great location. Great room amenities.
Excellent
8,3
Pros: The location was centrally located, making walking around the city really easy. The staff at the pool and breakfast areas were amazing and top notch!
Good
7,9
Pros: The pool
Excellent
8,8
Pros: Things got much better when we switched from our original room. We stayed on a higher floor with great views of the city. Had stayed here some 25 years ago, had some fond memories of the hotel. Great location. Amazing pool. Wonderful location. Comfortable bed in a spacious room and bathroom.
Excellent
9,0
Pros: The room was extremely large and the pool was lovely. Room for kids to jump and play but the ledge of the pool is quite high for little ones to navigate -4 feet shallow end w/ ladder. was built in the 1929's and has gorgeous tile with marble balconies.
Good
7,9
Pros: Location is excellent
Okay
5,4
Pros: Great food and room service.
Excellent
9,6
Pros: Beautiful, with very spacious rooms and very comfortable beds. The staff was extremely friendly and very helpful with everything that was needed.
Excellent
9,2
Pros: Again a very nice trip
Excellent
9,0
Pros: Location was extremely convenient. I arrived late and the staff were quick and efficient upon checkin. I was able to get to my room quickly and relax!
Details
Reviews
Overall 8,7 Excellent
Based on 3 505 reviews
Location
9,4
Pool
9,0
Service
8,4
WiFi
7,7
Breakfast
7,5
Vibe
6,6
Room
6,6
Comfort
4,5
Value
4,3
Location
9,6
Pool
9,1
Wellness
8,2
Service
8,2
Breakfast
7,6
Vibe
6,3
Room
4,4
Value
4,2
Comfort
3,5
Pool
9,1
Location
9,0
Service
8,4
Breakfast
7,3
Amenities
6,0
Room
6,0
Vibe
5,6
Comfort
4,9
Value
4,0
Location
9,5
Service
8,1
Amenities
7,0
Room
6,2
Vibe
5,6
Comfort
4,7
Location
9,5
Service
8,4
Amenities
7,0
3,8 Mediocre
Pros: Very old and need to be renew ASAP
Cons: Location
7,9 Good
Pros: Comfortable, great location
Cons: We were given the incorrect room number upon check in and had to return and wait again to get the correct information. Asleep no hot tub in the pool area
10,0 Excellent
Pros: Great location. Great room amenities.
Cons: Pool needs to accommodate kids.
8,3 Excellent
Pros: The location was centrally located, making walking around the city really easy. The staff at the pool and breakfast areas were amazing and top notch!
Cons: Some areas, such as the central bathrooms in the lobby areas, looked dated. The sofa bed that my daughter slept in was also pretty worn and dipped in the middle.
7,9 Good
Pros: The pool
Cons: Ripped wallpaper in bathroom
8,8 Excellent
Pros: Things got much better when we switched from our original room. We stayed on a higher floor with great views of the city. Had stayed here some 25 years ago, had some fond memories of the hotel. Great location. Amazing pool. Wonderful location. Comfortable bed in a spacious room and bathroom.
Cons: It’s a big hotel, not something we normally look for. Rooms lack character, no charm at all. Very impersonal service. Focused on a business clientele.
9,0 Excellent
Pros: The room was extremely large and the pool was lovely. Room for kids to jump and play but the ledge of the pool is quite high for little ones to navigate -4 feet shallow end w/ ladder. was built in the 1929's and has gorgeous tile with marble balconies.
Cons: Valet parking was $70 ! but did allow for in -out privledges and extended past check-out time.
7,9 Good
Pros: Location is excellent
Cons: The place is getting somewhat dated - needs a renovation
5,4 Okay
Pros: Great food and room service.
Cons: Room smelled of dirty feet. Cable network was down so no tv for hours. They gave me another room but did not credit me one cent for the inconvenience. Also, the new room had the same problem with the tv.
9,6 Excellent
Pros: Beautiful, with very spacious rooms and very comfortable beds. The staff was extremely friendly and very helpful with everything that was needed.
Cons: The only complaint has nothing to do with the hotel itself, the construction across the street was a bit frustrating. Listening to iron workers bang on I-beams isn’t a pleasant sound to wake up to.
9,2 Excellent
Pros: Again a very nice trip
Cons: Price
9,0 Excellent
Pros: Location was extremely convenient. I arrived late and the staff were quick and efficient upon checkin. I was able to get to my room quickly and relax!
Cons:
Embracing its historic origins, the InterContinental® Chicago hotel has an airy lobby with a sweeping staircase and marble mosaic floors, alongside ornate period ballrooms that are ideal for events. You can enjoy breathtaking views from the 32nd-floor Tower Lounge, and wind down with a sauna, a massage or a swim in our classic 1920s pool. Flawless service and gourmet cuisine typify Michael Jordan's Steak House, and you can savor fine wines and in our open air ENO wine bar.
The glamour and pageantry of America’s Golden Era is alive and well at Kimpton Hotel Allegro. A historic gem in the heart of Chicago’s downtown Theatre District, surrounded by the Loop’s foremost sights like Grant Park and State Street’s shopping Mecca, this boutique haven boasts lavish theatrics of its own. One step through our welcoming doors will transport you back in time to an era of elegant hobnobbing and comfortable luxury.
Overall 8,6 Excellent
Based on 3 268 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Perfect location! Older hotel that has been modernized! Staff was outstanding as well!
Excellent
9,0
Pros: I like best the customer service and decor.
Excellent
10,0
Pros: Was walking distance from everything we wanted to see and do. Great location.
Excellent
8,3
Pros: The hotel itself was beautiful. My room was great and the bed was even better. I also loved how close it was to everything downtown. I would def. stay there again.
Good
6,7
Pros: It was clean and the staff was friendly.
Excellent
8,3
Pros: Perfect location for theater.
Excellent
8,0
Pros: Conveniently located and reasonably priced. Manager's happy hour is a nice feature.
Excellent
8,8
Pros: The lobby is spacious and well decorated on the second floor. The service on the lower floor (taxi-catching service and luggage storage) is great. Location is great for anything downtown Chicago - totally accessible by foot.
Excellent
8,0
Pros: The staff was extremely personable. I loved the hotel ambience.
Good
6,7
Pros: Location and a comfortable bed. Friendly staff.
Excellent
10,0
Pros: Clean, friendly and prompt service and great location
Good
7,1
Pros: Location
Details
Reviews
Overall 8,6 Excellent
Based on 3 268 reviews
Location
9,4
Bar
9,3
Vibe
9,2
Service
8,5
Value
6,1
Room
5,8
WiFi
3,9
Comfort
3,0
Breakfast
2,8
Bar
9,5
Vibe
9,0
Location
9,0
Service
8,4
Value
6,1
Room
4,7
Comfort
2,5
WiFi
2,1
Location
9,6
Bar
9,3
Vibe
9,0
Service
8,6
Amenities
7,7
Room
5,2
Comfort
3,3
WiFi
2,0
Location
9,4
Bar
9,3
Service
8,4
Value
5,8
Room
4,6
Comfort
3,1
Location
9,4
Vibe
8,9
Service
8,4
Value
6,4
Room
5,4
Comfort
3,8
10,0 Excellent
Pros: Perfect location! Older hotel that has been modernized! Staff was outstanding as well!
Cons:
9,0 Excellent
Pros: I like best the customer service and decor.
Cons: I did not lie the room size. I felt it was vsmaller than I am use too.
10,0 Excellent
Pros: Was walking distance from everything we wanted to see and do. Great location.
Cons:
8,3 Excellent
Pros: The hotel itself was beautiful. My room was great and the bed was even better. I also loved how close it was to everything downtown. I would def. stay there again.
Cons: they didn't have room service.
6,7 Good
Pros: It was clean and the staff was friendly.
Cons: There were a lot of “complimentary” services, but no free wi-fi which is what would have been most preferable over free coffee or Prosecco in the lobby.
8,3 Excellent
Pros: Perfect location for theater.
Cons: Noise between rooms was quite loud.
8,0 Excellent
Pros: Conveniently located and reasonably priced. Manager's happy hour is a nice feature.
Cons: Parking fee is too high. Used SpotHero to find a place nearby that was reasonable. No in and out parking, but didn't need it. Just parked and used public transportation to get around.
8,8 Excellent
Pros: The lobby is spacious and well decorated on the second floor. The service on the lower floor (taxi-catching service and luggage storage) is great. Location is great for anything downtown Chicago - totally accessible by foot.
Cons: 9$ for a bottled water in the room is over the top. 8$ for 24h wifi access is totally out of date. I think water and wifi should always be free, especially in this day and age and for the price paid for the room it's definitely possible to not hassle guests with ridiculously high additional costs that are expected to be free.
8,0 Excellent
Pros: The staff was extremely personable. I loved the hotel ambience.
Cons: My room was quite tiny but clean and comfortable.
6,7 Good
Pros: Location and a comfortable bed. Friendly staff.
Cons: This hotel charges for WiFi, you know, like people did in the 90s. They also charge $6 for a bottle of water so greed and corruption still going strong in Chicago. Anyone under the height of four feet should think twice about using the bath.
10,0 Excellent
Pros: Clean, friendly and prompt service and great location
Cons: Liked everything
7,1 Good
Pros: Location
Cons: Very small room and bathroom
The glamour and pageantry of America’s Golden Era is alive and well at Kimpton Hotel Allegro. A historic gem in the heart of Chicago’s downtown Theatre District, surrounded by the Loop’s foremost sights like Grant Park and State Street’s shopping Mecca, this boutique haven boasts lavish theatrics of its own. One step through our welcoming doors will transport you back in time to an era of elegant hobnobbing and comfortable luxury.
A stay at River Hotel places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. Featured amenities include a business center, express check-in, and express check-out.
Overall 8,5 Excellent
Based on 4 925 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,8
Pros: The location was the best - right in the heart of everything. There were also snacks with tea or coffee for free on the second floor, which was great. The hotel also provides you bottles, which you can fil with water for free too. Staff at the hotel was very friendly and helpful with any questions or problems. All sightseeins are walking distance from the hotel.
Excellent
10,0
Pros: Location and View
Good
7,9
Pros: great location, fabulous view, close to all museums and sights
Excellent
9,0
Excellent
10,0
Pros: Went to the Corner Bakery next door for breakfast. Very convenient. The hotel coffee, fruit and snacks were good.
Excellent
10,0
Pros: It was centrally located which is nice if you have ndver been to Chicago. Also they had wine and cheese in afternoons . Very green also - refilllable water stations .
Excellent
8,3
Pros: Excellent location. Close to many eating places and theatres. Within walking distance to many amenities.
Excellent
10,0
Pros: Roo m very cosy and comfortable bed, on the sendond floor there is a living room with coffee machine available all day. In the morning they put some fruits and protein bars,and afternoon some snacks and soft drinks,it’s all for free ,you can grab it anytime. Also from 5pm to 6pm they serve you wine and cheese n crackers in the lobby. Ther is a small room at the lobby with 3 computers where you can check in for your flights and print the boarding passes for free.
Excellent
10,0
Pros: Comfy bed ! Quiet ! Clean room ! Friendly helpful staff ! Location, location, location !
Excellent
9,2
Pros: They have a filtered water dispenser on every floor. It was nice to be able to get as much water as we needed without having to buy bottles from a nearby store.
Excellent
10,0
Pros: Was close to everything.
Excellent
8,0
Pros: Nice simple hotel room located near the Chicago River. Easy access to all local attractions.
Details
Reviews
Overall 8,5 Excellent
Based on 4 925 reviews
Location
9,6
Service
8,9
Value
8,5
WiFi
8,1
Room
6,3
Breakfast
4,3
Comfort
3,5
Location
9,7
Service
8,9
Value
8,5
WiFi
6,9
Cleanliness
6,4
Room
5,8
Vibe
5,0
Breakfast
3,9
Comfort
3,4
Location
9,7
Service
9,2
WiFi
6,7
Room
5,9
Vibe
5,2
Breakfast
4,1
Comfort
3,6
Location
9,5
Service
8,3
Value
8,2
Wellness
7,2
Cleanliness
6,5
Room
6,3
Amenities
5,1
Vibe
4,9
Comfort
3,6
Location
9,6
Service
8,8
Value
8,1
Cleanliness
6,8
Room
5,8
Vibe
4,8
Comfort
3,7
8,8 Excellent
Pros: The location was the best - right in the heart of everything. There were also snacks with tea or coffee for free on the second floor, which was great. The hotel also provides you bottles, which you can fil with water for free too. Staff at the hotel was very friendly and helpful with any questions or problems. All sightseeins are walking distance from the hotel.
Cons: -
10,0 Excellent
Pros: Location and View
Cons: Look forward to trying your restaurant (closed)..
7,9 Good
Pros: great location, fabulous view, close to all museums and sights
Cons: no restaurant in hotel, overbuigt parking costs $53
9,0 Excellent
Pros:
Cons: Our room was small but nice and clean.
10,0 Excellent
Pros: Went to the Corner Bakery next door for breakfast. Very convenient. The hotel coffee, fruit and snacks were good.
Cons: We had to change rooms. Our first room was across from the laundry and people put clothes in the dryer at 12:30 AM. You need to post hours on the laundry door and lock it after hours.
10,0 Excellent
Pros: It was centrally located which is nice if you have ndver been to Chicago. Also they had wine and cheese in afternoons . Very green also - refilllable water stations .
Cons: Nothing
8,3 Excellent
Pros: Excellent location. Close to many eating places and theatres. Within walking distance to many amenities.
Cons:
10,0 Excellent
Pros: Roo m very cosy and comfortable bed, on the sendond floor there is a living room with coffee machine available all day. In the morning they put some fruits and protein bars,and afternoon some snacks and soft drinks,it’s all for free ,you can grab it anytime. Also from 5pm to 6pm they serve you wine and cheese n crackers in the lobby. Ther is a small room at the lobby with 3 computers where you can check in for your flights and print the boarding passes for free.
Cons:
10,0 Excellent
Pros: Comfy bed ! Quiet ! Clean room ! Friendly helpful staff ! Location, location, location !
Cons:
9,2 Excellent
Pros: They have a filtered water dispenser on every floor. It was nice to be able to get as much water as we needed without having to buy bottles from a nearby store.
Cons:
10,0 Excellent
Pros: Was close to everything.
Cons: $53 parking fee.
8,0 Excellent
Pros: Nice simple hotel room located near the Chicago River. Easy access to all local attractions.
Cons: Breakfast foods disappeared quickly. Either they ran out or were only placed out for a very limited amount of time.
A stay at River Hotel places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. Featured amenities include a business center, express check-in, and express check-out.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8,4 Excellent
Based on 6 078 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Okay
4,6
Okay
5,4
Pros: Amazing location, cool environment in the lobby, nice people in the reception. They allowed us to have an early check in.
Excellent
10,0
Pros: clean and nice
Mediocre
3,0
Excellent
9,2
Pros: Evrything else: dormitory; bathroom; bar; and especially the position.
Excellent
10,0
Pros: Wonderful position, Lobby Bar and staff
Excellent
10,0
Pros: The employees in the cafe were the best!
Excellent
9,2
Pros: Very good location: everything within walking distance Affordable hotel, friendly staff,... everything you’ll need for a perfect stay in chicago
Excellent
10,0
Pros: Everything else. The location is amazing.
Mediocre
2,0
Pros: Location
Excellent
10,0
Pros: The housekeeping service is great
Excellent
10,0
Pros: Very Nice Breakfast, very posh and luxurious common room, friendly front desk staff, well maintained bunk beds and rooms, clean towels and blankets, privacy arrangements on the bunk-beds (curtains, dedicated reading lights), dedicated nice and clean bathroom for each room
Details
Reviews
Overall 8,4 Excellent
Based on 6 078 reviews
Location
9,7
Bar
8,7
Wellness
8,7
WiFi
8,7
Value
8,2
Service
8,0
Room
6,4
Breakfast
5,4
Comfort
4,5
Location
9,7
Bar
8,7
Service
8,3
WiFi
7,8
Room
7,1
Cleanliness
6,6
Comfort
5,9
Breakfast
4,5
Location
9,8
Vibe
8,8
Bar
8,0
Service
7,4
Breakfast
4,9
Room
3,5
Comfort
1,6
Location
9,7
Bar
8,8
Service
8,0
Cleanliness
6,5
Breakfast
5,4
Room
4,5
Comfort
3,8
Location
9,8
Bar
8,9
Service
7,5
Breakfast
5,2
Room
5,1
Comfort
3,9
4,6 Okay
Pros:
Cons: Room had no light from the street. Light in the bedroom was poor too. Room was not clean. The toilet made a very loud sound every 15 min and despite our complaints they didn't fix it or offer another room.
5,4 Okay
Pros: Amazing location, cool environment in the lobby, nice people in the reception. They allowed us to have an early check in.
Cons: Room was not really clean, had spider webs and heating did not work. There were no extra duvets available only a very bad and old blanket. The breakfast place was very small and dark.
10,0 Excellent
Pros: clean and nice
Cons: check out 10/10/2019 front desk guy gossip had nothing to do with work ..... needed to interrupt so I can check out at 8:00am
3,0 Mediocre
Pros:
Cons: They put me in a room with bunk beds, unmade.
9,2 Excellent
Pros: Evrything else: dormitory; bathroom; bar; and especially the position.
Cons: The breakfast room is too small for the amount of people.
10,0 Excellent
Pros: Wonderful position, Lobby Bar and staff
Cons:
10,0 Excellent
Pros: The employees in the cafe were the best!
Cons: It was great!
9,2 Excellent
Pros: Very good location: everything within walking distance Affordable hotel, friendly staff,... everything you’ll need for a perfect stay in chicago
Cons:
10,0 Excellent
Pros: Everything else. The location is amazing.
Cons: The breakfast isn't good.
2,0 Mediocre
Pros: Location
Cons: This was not what I expected it was more like a hostel than a hotel. No room cleaning, bunk beds were awful. No tv no phone in room. Very dusty/ unclean.
10,0 Excellent
Pros: The housekeeping service is great
Cons: receptions staff
10,0 Excellent
Pros: Very Nice Breakfast, very posh and luxurious common room, friendly front desk staff, well maintained bunk beds and rooms, clean towels and blankets, privacy arrangements on the bunk-beds (curtains, dedicated reading lights), dedicated nice and clean bathroom for each room
Cons: Nothing to dislike about this place
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
With a stay at Wyndham Grand Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Michigan Avenue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
Overall 8,4 Excellent
Based on 5 422 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Perfect location to stay in the heart of Chicago with all places walking distance. When taking strain from airport Clarke street is 2mins walk to the hotel.
Good
7,9
Pros: The view is great great great! And the quality of the room is good compared to surrounding hitel that are much much more expensive.
Excellent
10,0
Pros: beautiful hotel loved the bar plus a cool outside bar when the weather is nice a 5 min walk to the heart of Michigan ave for lunch at the Grand Luxe. it was a great choice
Excellent
10,0
Pros: location and rate
Excellent
8,8
Pros: The beddings are really clean and i like the pillows
Good
7,5
Excellent
8,0
Pros: Nice big room, plenty of space, ideal central location
Excellent
10,0
Pros: Location
Excellent
9,0
Pros: Great location,, you are 2 right on Michigan avenue and all that it has to offer. Great view of the city !! The staff are really friendly and go out of your way to help you.
Excellent
8,8
Pros: I like the central location of this hotel, friendly staff.
Excellent
8,8
Pros: The location to everything
Excellent
8,8
Pros: Location was fantastic. Room was spacious. Bed was very comfortable. Staff were lovely.
Details
Reviews
Overall 8,4 Excellent
Based on 5 422 reviews
Location
9,5
Room
7,8
Service
7,6
WiFi
6,5
Vibe
6,1
Value
5,3
Breakfast
4,7
Amenities
3,0
Location
9,5
Room
7,8
Service
7,6
Vibe
5,9
WiFi
4,9
Value
4,8
Breakfast
4,7
Amenities
3,1
Location
9,0
Room
7,8
Service
7,4
Comfort
6,4
Value
5,7
Vibe
5,5
Breakfast
4,4
Amenities
2,8
Location
9,3
Service
7,4
Room
6,4
Cleanliness
6,1
Value
5,4
Breakfast
5,2
Amenities
2,8
Location
9,6
Room
8,0
Comfort
7,8
Service
7,7
Breakfast
4,9
10,0 Excellent
Pros: Perfect location to stay in the heart of Chicago with all places walking distance. When taking strain from airport Clarke street is 2mins walk to the hotel.
Cons: Perfect place for a group of friends or a family of 4-5.big rooms .
7,9 Good
Pros: The view is great great great! And the quality of the room is good compared to surrounding hitel that are much much more expensive.
Cons: We had no service in the rooms on Tuesday October 8th 2019. When booking such type of room/hotel, we expect to have a room service that makes up the room every day. If something special happened that day, we could understand, but it would be professionnal to actively inform us. We were not informed at all.
10,0 Excellent
Pros: beautiful hotel loved the bar plus a cool outside bar when the weather is nice a 5 min walk to the heart of Michigan ave for lunch at the Grand Luxe. it was a great choice
Cons:
10,0 Excellent
Pros: location and rate
Cons: no blackout curtains
8,8 Excellent
Pros: The beddings are really clean and i like the pillows
Cons: The receptionist talk so fast that they memorize what to tell their customers when i checked in. When i check out and came back since my daughter forgot her bag pack, it seems that she didn’t remember us that we just check out., not even for 5 minutes. When i asked also the guy outside how to go to the Skydeck, he didn’t give me much details on how to get there.
7,5 Good
Pros:
Cons: My room with two double beds was large. The bathroom was as big as some studios in NYC! However, the was incredibly tired and the lighting was poor.
8,0 Excellent
Pros: Nice big room, plenty of space, ideal central location
Cons: Very busy, took time to locate the concierge when collecting luggage
10,0 Excellent
Pros: Location
Cons:
9,0 Excellent
Pros: Great location,, you are 2 right on Michigan avenue and all that it has to offer. Great view of the city !! The staff are really friendly and go out of your way to help you.
Cons:
8,8 Excellent
Pros: I like the central location of this hotel, friendly staff.
Cons:
8,8 Excellent
Pros: The location to everything
Cons: The bed mattresses were uncomfortable
8,8 Excellent
Pros: Location was fantastic. Room was spacious. Bed was very comfortable. Staff were lovely.
Cons: Hotel is currently being renovated, but it was clear we were in a 'before' room. The door stuck, there were some cracks in the bath and the toilet paper holder kept falling off the wall
With a stay at Wyndham Grand Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Michigan Avenue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
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Overall 8,4 Excellent
Based on 4 456 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6,3
Pros: Location for access to Art Institute of Chicago and public transportation was excellent.
Excellent
9,7
Pros: Didn’t partake in hotel breakfast. The bed was very comfortable
Good
7,5
Pros: Good location, complementary water and coffee, decent pub next to the hotel
Good
7,9
Pros: Excellent location with nearby subway access. The staff were friendly and helpful. The pub next door to the hotel served up good, tasty food. The room was clean and generously spacious.
Excellent
10,0
Pros: This is a perfect hotel. I reccomend it to anyone.
Excellent
8,0
Pros: super location. excellent room service breakfast. good room - simple things that make travellers happy: charge points beside the bed & one light switch to turn everything off!
Excellent
9,0
Pros: Location
Excellent
10,0
Pros: Service was great
Good
7,0
Pros: Free coffee
Excellent
10,0
Pros: Restuarant Jalapeño Mac & Cheese!
Okay
4,0
Pros: nothing
Okay
5,4
Pros: Location
Details
Reviews
Overall 8,4 Excellent
Based on 4 456 reviews
Location
9,6
Bar
9,3
Service
8,8
Food
8,7
Value
8,4
WiFi
8,3
Room
6,1
Vibe
5,4
Breakfast
4,3
Comfort
4,2
Location
9,8
Service
8,8
Value
8,2
WiFi
7,0
Room
6,1
Vibe
4,6
Comfort
4,5
Breakfast
4,4
Location
9,6
Service
9,1
Food
9,0
Value
8,1
Room
5,1
Breakfast
4,8
Vibe
4,4
Comfort
3,6
Location
9,8
Service
8,9
Room
6,5
Vibe
5,0
Comfort
4,7
Location
9,6
Bar
9,1
Food
8,9
Service
8,8
Value
8,5
Wellness
8,0
Room
5,5
Vibe
4,5
Comfort
4,1
6,3 Good
Pros: Location for access to Art Institute of Chicago and public transportation was excellent.
Cons: Room was smaller and more worn than I expected for over $200 a night. A disappointment.
9,7 Excellent
Pros: Didn’t partake in hotel breakfast. The bed was very comfortable
Cons: Nothing. I was delighted with my choice of botel
7,5 Good
Pros: Good location, complementary water and coffee, decent pub next to the hotel
Cons: Although I know it’s Chicago I still think 700+ dollars for a mediocre hotel room is way over the top and you have to add valet parking prices on top of that if you arrive by car like I did. Rooms are OK, a bit small, beds are a bit squeaky. Thin walls and during one of my days the cleaning guys made a lot of ruckus round 7:15 am.
7,9 Good
Pros: Excellent location with nearby subway access. The staff were friendly and helpful. The pub next door to the hotel served up good, tasty food. The room was clean and generously spacious.
Cons: Chicago is an expensive city for accommodation and the room was relatively basic for the amount spent. It would have been nice to have an iron. And whilst it is a busy hotel and understandable - my room was opposite the lift on a Friday night - so it was a little noisy at times.
10,0 Excellent
Pros: This is a perfect hotel. I reccomend it to anyone.
Cons: I appreciated everything.
8,0 Excellent
Pros: super location. excellent room service breakfast. good room - simple things that make travellers happy: charge points beside the bed & one light switch to turn everything off!
Cons:
9,0 Excellent
Pros: Location
Cons:
10,0 Excellent
Pros: Service was great
Cons: Everything and was near where I wanted to be
7,0 Good
Pros: Free coffee
Cons:
10,0 Excellent
Pros: Restuarant Jalapeño Mac & Cheese!
Cons: My short stay; looking forward to next sleepover.
4,0 Okay
Pros: nothing
Cons: room seem outdated and dirty "all of it"
5,4 Okay
Pros: Location
Cons: Bed is to small pillows were hard my back hurt the next morning. Cleaning staff walked in unannounced at 8:30. There was absolutely no reason for them to open the door at that time. My wife called the desk to complain and was told she should’ve put the sign out.
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
Overall 8,4 Excellent
Based on 2 842 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10,0
Pros: everything was amazing, extremely comfortable beds and friendly staff.
Poor
1,0
Pros: Nothing hate it
Excellent
10,0
Pros: Rooftop bar
Excellent
10,0
Pros: We did not have breakfast there. It looked like a great place for breakfast.
Excellent
10,0
Pros: 10 of us stayed for our buddies bachelor party over the weekend from Friday to Sunday. From brunch to late night clubbing the hotel and staff were amazing! We were very impressed!
Excellent
10,0
Pros: Amazing location. Beautiful hotel with amazing rooftop restaurant/bar.
Excellent
10,0
Pros: location
Excellent
10,0
Pros: Hip modern hotel in a great location in the river north area.
Excellent
10,0
Pros: Great location. Walking distance to many attractions and great restaurants. Open air patio bar was phenomenal with great views of the city.
Excellent
10,0
Pros: Staff were excellent. Room was lovely, clean and spacious. Bed was super comfy. Keurig was convenient to have.
Excellent
8,0
Pros: The service and the front desk were always helpful and friendly and even had been in Spain we needed it. Also I forgotten toothbrush was replaced quickly with one from the front desk they're very quick at getting back up to your room or will be available at the front desk I love the restaurant there and the service and Ambiance was great it was a breakfast but it was perfect and the price was a little high but you got what you paid for in the service alone was worth that as well Sofia on the wait staff in the restaurant was very helpful and attentive. The spa has great facility and Jonna there did an amazing facial I really need it at that day and it was wonderful.
Good
7,0
Details
Reviews
Overall 8,4 Excellent
Based on 2 842 reviews
Location
9,1
Room
7,9
Bar
7,8
Service
7,3
Breakfast
6,8
WiFi
4,8
Wellness
4,7
Location
9,3
Cleanliness
8,5
Bar
8,0
Room
8,0
Service
7,7
Comfort
6,6
Location
9,1
Cleanliness
8,4
Room
7,7
Service
7,7
Bar
7,5
Amenities
7,5
Location
9,3
Service
7,3
Room
7,0
10,0 Excellent
Pros: everything was amazing, extremely comfortable beds and friendly staff.
Cons:
1,0 Poor
Pros: Nothing hate it
Cons: I hated everything horrible customer service
10,0 Excellent
Pros: Rooftop bar
Cons: Rooms to small. Overnight parking shud be included
10,0 Excellent
Pros: We did not have breakfast there. It looked like a great place for breakfast.
Cons:
10,0 Excellent
Pros: 10 of us stayed for our buddies bachelor party over the weekend from Friday to Sunday. From brunch to late night clubbing the hotel and staff were amazing! We were very impressed!
Cons: Nothing!
10,0 Excellent
Pros: Amazing location. Beautiful hotel with amazing rooftop restaurant/bar.
Cons: The “brunch room” on the main floor was a bit of a let down- food was as quite bland.
10,0 Excellent
Pros: location
Cons: nope
10,0 Excellent
Pros: Hip modern hotel in a great location in the river north area.
Cons:
10,0 Excellent
Pros: Great location. Walking distance to many attractions and great restaurants. Open air patio bar was phenomenal with great views of the city.
Cons:
10,0 Excellent
Pros: Staff were excellent. Room was lovely, clean and spacious. Bed was super comfy. Keurig was convenient to have.
Cons: I could not for the life of me figure out how to get the lamps by the side of the bed to turn on. There was a switch on the wall, but no matter how many times I pressed it, no light. Lamps were plugged in. Finally I shook the lamp and it turned on...
8,0 Excellent
Pros: The service and the front desk were always helpful and friendly and even had been in Spain we needed it. Also I forgotten toothbrush was replaced quickly with one from the front desk they're very quick at getting back up to your room or will be available at the front desk I love the restaurant there and the service and Ambiance was great it was a breakfast but it was perfect and the price was a little high but you got what you paid for in the service alone was worth that as well Sofia on the wait staff in the restaurant was very helpful and attentive. The spa has great facility and Jonna there did an amazing facial I really need it at that day and it was wonderful.
Cons: A bathtub would have been good to take a relaxing bath in but only shower not a big deal just thought about it later.
7,0 Good
Pros:
Cons: The parking was too expensive for $60 bucks overnight. Their is no microwave in the rooms
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
_S-image.jpg?width=66&height=66&crop=true)
Overall 8,3 Excellent
Based on 10 409 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: The Palmer House Hilton has a brilliant lobby. Its decoration is iconic and it is a great place to relax, meet people, have a drink or a snack. Its rooms are spacious with very comfortable beds and good showers. The location is perfect, in the Loop and with easy access to Michigan Avenue, the Fine Art Museum and the Lake shore. It is very easy to access from O'Hare on the El (blue line) which is frequently much quicker than by taxi.
Excellent
10,0
Pros: Location is perfect for walking to work and many great restaurants, shopping, etc.
Excellent
8,0
Pros: Great area nice looks to it
Good
7,0
Excellent
10,0
Pros: Charming lobby, excellent location, great staff
Excellent
9,0
Pros: Especially enjoyed the architecture and decor. High tea and the history tour sound lovely for a future visit.
Okay
5,0
Pros: The bedrrom very small and with a bes extra small fie two we Staybridge ine mighty and Change hotel because the besó Waze the bar are and you can go there not staying ay the hotel, the price was too mucha for the room.
Excellent
9,6
Pros: Bed was very comfortable
Excellent
8,8
Pros: Bed was comfortable. Location was great.
Excellent
8,8
Pros: Nice Large room. Comfy bed. Ceiling light.
Excellent
9,6
Pros: Beautiful historic hotel in a great location.
Excellent
10,0
Pros: From the time we check in til check out everyone was exceptional I want to especially want to thank shelima at the check in process,the waiters and waitress in the lockwood restaurant jill,tony,amanda,oscarand many others for making breakfast outstanding every morning also a special shoutout to steve from baggage and darryl at the shoe shine stand he was really helpful.
_S-image.jpg?width=330&height=170&xhint=1494&yhint=1216&crop=true)
Details
Reviews
Overall 8,3 Excellent
Based on 10 409 reviews
Location
9,4
Vibe
8,2
Amenities
7,9
Service
7,3
Breakfast
6,9
Beach
6,7
Value
5,3
Cleanliness
5,2
WiFi
5,2
Room
5,0
Comfort
4,1
Pool
1,2
Location
9,4
Vibe
8,1
Service
7,4
Bar
7,2
Breakfast
6,8
Room
5,2
Value
5,1
Cleanliness
5,0
Comfort
4,8
WiFi
3,8
Pool
1,1
Location
9,7
Vibe
8,0
Service
7,7
Breakfast
7,1
Cleanliness
5,5
Room
4,6
Comfort
4,0
WiFi
3,2
Location
9,4
Vibe
7,8
Service
7,3
Value
5,3
Cleanliness
5,3
Room
4,1
Comfort
3,5
WiFi
3,4
Location
8,9
Amenities
7,6
Service
7,3
Vibe
7,1
Value
4,9
Room
4,1
Comfort
3,7
10,0 Excellent
Pros: The Palmer House Hilton has a brilliant lobby. Its decoration is iconic and it is a great place to relax, meet people, have a drink or a snack. Its rooms are spacious with very comfortable beds and good showers. The location is perfect, in the Loop and with easy access to Michigan Avenue, the Fine Art Museum and the Lake shore. It is very easy to access from O'Hare on the El (blue line) which is frequently much quicker than by taxi.
Cons:
10,0 Excellent
Pros: Location is perfect for walking to work and many great restaurants, shopping, etc.
Cons:
8,0 Excellent
Pros: Great area nice looks to it
Cons: Room very small and extremely loud you could hear mechanical room right beside our room all night
7,0 Good
Pros:
Cons: Noisy room. Could hear guests in adjacent rooms and in the halls as if they were at the foot of my bed. I’d rather have a mini fridge that I could use for my own stuff rather than one stocked with overpriced products on sensors.
10,0 Excellent
Pros: Charming lobby, excellent location, great staff
Cons:
9,0 Excellent
Pros: Especially enjoyed the architecture and decor. High tea and the history tour sound lovely for a future visit.
Cons:
5,0 Okay
Pros: The bedrrom very small and with a bes extra small fie two we Staybridge ine mighty and Change hotel because the besó Waze the bar are and you can go there not staying ay the hotel, the price was too mucha for the room.
Cons: The bedrrom and bed size
9,6 Excellent
Pros: Bed was very comfortable
Cons: I didn’t like a staff member knocking at my door at 10:30 at night to tell me that he had toilet paper for us. We hadn’t requested toilet paper. He didn’t apologize for waking us up ...... that he apparently had the wrong room. We didn’t like that at all.
8,8 Excellent
Pros: Bed was comfortable. Location was great.
Cons: Bathroom was tiny and somewhat shabby.
8,8 Excellent
Pros: Nice Large room. Comfy bed. Ceiling light.
Cons: The bathroom was small and toilet paper hard to reach. Expensive in-room drinks/snacks.
9,6 Excellent
Pros: Beautiful historic hotel in a great location.
Cons:
10,0 Excellent
Pros: From the time we check in til check out everyone was exceptional I want to especially want to thank shelima at the check in process,the waiters and waitress in the lockwood restaurant jill,tony,amanda,oscarand many others for making breakfast outstanding every morning also a special shoutout to steve from baggage and darryl at the shoe shine stand he was really helpful.
Cons: No complaints just wish I could stay longer
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Connect with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. No pets allowed. Celebrate Valentines Day with one of our King Suites. Your accommodations include champagne and an artisanal cheese platter. Daily parking is also included. Please note that guests booking more than 1 night will get the rose, vase, champagne and cheese platter on first night of stay only.
Overall 8,3 Excellent
Based on 2 869 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: The rooms were very clean. Loved the decor.
Excellent
10,0
Pros: Large room both my husband and myself could do yoga at the same time. Room so large you could not hear any noise from bathroom. Great location!
Excellent
8,3
Pros: Very convenient location in the downtown area. Very quiet suite with king bed, fridge and safe. Good large shower.
Excellent
10,0
Excellent
10,0
Pros: Room was very nice and hotel was in great location.
Excellent
10,0
Pros: We checked in early and were upgraded to a suite. That was a nice bonus since we spent a little more time in our room than planned due to the rain.
Good
6,3
Pros: Neighborhood
Good
6,7
Pros: Location
Good
6,7
Pros: VERY POOR QUALITY OF BREAKFAST. LOCATION IS GOOD
Excellent
10,0
Pros: Location is superb; staff was wonderful and helpful.
Okay
5,0
Excellent
9,0
Pros: Great location
Details
Reviews
Overall 8,3 Excellent
Based on 2 869 reviews
Location
9,6
WiFi
9,2
Cleanliness
8,3
Service
8,0
Room
8,0
Comfort
7,3
Value
6,5
Bar
6,4
Food
6,3
Amenities
6,0
Breakfast
4,6
Location
9,9
Service
7,8
Room
7,3
Comfort
7,0
Value
6,8
Food
6,2
Amenities
5,9
Bar
5,7
Breakfast
4,5
Location
9,3
Service
8,2
Room
7,8
Comfort
7,4
Food
6,4
Amenities
5,7
Value
5,6
Breakfast
4,2
Location
9,7
Service
7,9
Cleanliness
7,8
Room
7,5
Comfort
6,9
Value
6,9
Vibe
6,8
Amenities
5,2
Location
9,7
Service
7,9
Room
7,6
10,0 Excellent
Pros: The rooms were very clean. Loved the decor.
Cons: N/A
10,0 Excellent
Pros: Large room both my husband and myself could do yoga at the same time. Room so large you could not hear any noise from bathroom. Great location!
Cons:
8,3 Excellent
Pros: Very convenient location in the downtown area. Very quiet suite with king bed, fridge and safe. Good large shower.
Cons: Not a lot to complain about. Thought pillows were musty and should be replaced more regularly.
10,0 Excellent
Pros:
Cons: Overall this hotel was great the only complaint I had was it would have been nice if they could have included complimentary water in our room. I'm use to most hotels providing that.
10,0 Excellent
Pros: Room was very nice and hotel was in great location.
Cons: Had a king suite and shower was very small. I’m not a big person and it was small for me.
10,0 Excellent
Pros: We checked in early and were upgraded to a suite. That was a nice bonus since we spent a little more time in our room than planned due to the rain.
Cons: There were picketers outside when we arrived but they were gone by the time we returned.
6,3 Good
Pros: Neighborhood
Cons: Front desk staff poor service. Housekeeping cut in front of guest on elevator with smelly laundry
6,7 Good
Pros: Location
Cons: The room carpet is smelly Despite I requested late checkout with my reservation I had to pay 35 $ for staying till 2:15 pm !!!!!
6,7 Good
Pros: VERY POOR QUALITY OF BREAKFAST. LOCATION IS GOOD
Cons: Breakfast was not complimentary. We have to pay for it but spread was very poor. Hotel charge over and above the amount which was confirmed to me by booking.com. Hotel staff told me that it will return to you within 4 days, which I yet to receive. VERY BAD PRACTICE. NEEDS TO BE STOPPED IMMEDIATELY.
10,0 Excellent
Pros: Location is superb; staff was wonderful and helpful.
Cons: no
5,0 Okay
Pros:
Cons: Staff/reception not accommodating
9,0 Excellent
Pros: Great location
Cons: Ice machines not on our floor
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Connect with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. No pets allowed. Celebrate Valentines Day with one of our King Suites. Your accommodations include champagne and an artisanal cheese platter. Daily parking is also included. Please note that guests booking more than 1 night will get the rose, vase, champagne and cheese platter on first night of stay only.
With a stay at Club Quarters Hotel, Central Loop, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a business center, express check-in, and express check-out.
Overall 8,2 Excellent
Based on 2 974 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Great location
Excellent
10,0
Pros: The staff was so nice and helpful, hotel employee in particular was great! The wine and snacks from 5-7 pm was also very appreciated.
Excellent
10,0
Pros: The downtown location is convenient to many major sites. We arrived a little early and were welcomed to check in. The room was very comfortable with spacious bathroom, seating area, 2 TVs, controllable climate thermostat, iron and plenty of hanging closet room. I particularly enjoyed the invitation to complementary Wine at Five! Also each floor has chilled water stations for refilling water bottles.
Good
7,0
Pros: Very friendly staff. Clean room
Good
7,9
Pros: Great location.
Excellent
9,6
Pros: Great location. Restaurant on site. Comfortable
Good
7,5
Pros: Good location (according to visits) .... Nice gym
Excellent
10,0
Pros: Billy is an amazing guest service manager!
Excellent
10,0
Pros: Bed was very comfortable! We could have used more pillows
Excellent
10,0
Pros: Courtney the manager was outstanding. she helped me with my reservation I had some problems with that. I can’t express how much i’m grateful for Courtney. She made my stay enjoyable
Excellent
8,8
Pros: Location was great. Reception staff was helpful, Mr. Billi was amazing and very kind
Okay
5,0
Pros: The location and the restaurant
Details
Reviews
Overall 8,2 Excellent
Based on 2 974 reviews
Bar
9,7
Location
9,5
Food
9,2
Wellness
8,9
Service
8,8
WiFi
8,8
Value
8,4
Amenities
6,2
Room
6,0
Breakfast
4,7
Comfort
3,7
Bar
9,7
Location
9,5
Food
9,4
Value
8,8
Service
8,7
WiFi
7,9
Cleanliness
6,7
Room
5,0
Breakfast
4,4
Comfort
3,8
Location
9,6
Food
9,1
Service
9,1
Room
5,9
Vibe
4,9
Comfort
3,7
Location
9,5
Service
8,4
Value
8,1
Amenities
5,4
Room
4,8
Comfort
3,1
Location
9,4
Service
8,9
Cleanliness
7,6
Room
4,5
Comfort
3,6
10,0 Excellent
Pros: Great location
Cons: Breakfast was so so
10,0 Excellent
Pros: The staff was so nice and helpful, hotel employee in particular was great! The wine and snacks from 5-7 pm was also very appreciated.
Cons: no!
10,0 Excellent
Pros: The downtown location is convenient to many major sites. We arrived a little early and were welcomed to check in. The room was very comfortable with spacious bathroom, seating area, 2 TVs, controllable climate thermostat, iron and plenty of hanging closet room. I particularly enjoyed the invitation to complementary Wine at Five! Also each floor has chilled water stations for refilling water bottles.
Cons: Nothing. We enjoyed it all.
7,0 Good
Pros: Very friendly staff. Clean room
Cons: No iron, no bath tub, uncomfortable beds, TV did not work.
7,9 Good
Pros: Great location.
Cons: Just a tad expensive, but perhaps not given the location.
9,6 Excellent
Pros: Great location. Restaurant on site. Comfortable
Cons: Very small bathroom
7,5 Good
Pros: Good location (according to visits) .... Nice gym
Cons: Tiny room, fire Alarm during having shower just because of not a really good and efficient steam extraction
10,0 Excellent
Pros: Billy is an amazing guest service manager!
Cons:
10,0 Excellent
Pros: Bed was very comfortable! We could have used more pillows
Cons:
10,0 Excellent
Pros: Courtney the manager was outstanding. she helped me with my reservation I had some problems with that. I can’t express how much i’m grateful for Courtney. She made my stay enjoyable
Cons:
8,8 Excellent
Pros: Location was great. Reception staff was helpful, Mr. Billi was amazing and very kind
Cons:
5,0 Okay
Pros: The location and the restaurant
Cons: I asked for more pillows and they never brought them to the room. The room was very small.
With a stay at Club Quarters Hotel, Central Loop, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a business center, express check-in, and express check-out.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8,0 Excellent
Based on 6 758 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7,1
Pros: Great location
Good
7,9
Pros: We liked the location of the Hotel and the associated history.
Good
7,5
Pros: Location is excellent! Room was clean and shower pressure excellent! Very small and tight but ok just as a base. We were 3 percent n the room with 3 large suitcases. Used gym once - good enough. Would stay here again!
Poor
1,0
Pros: The location
Good
7,0
Pros: excellent breakfast. high quality food and environment. super employees
Okay
4,0
Pros: Great location
Okay
4,0
Pros: Bathroom was very small and not close to the picture online. Window was very small and looked out at the we fire escape.
Okay
5,0
Pros: Location
Excellent
10,0
Pros: Loved the bed and pillows. Conducive to an excellent night's sleep.
Okay
5,4
Pros: Requested many time to change room but not possible Breakfast not included at all Very bad view from the room and no help at all to change Room key always not work Lift not coming in 4th floor so every time have to use stairs to update room keys
Good
7,1
Pros: Great location but bathroom designed by a man, no place to put your toiletries. Also the exhaust fan goes on when the light is on, you can’t leave the light on overnight as the noise would annoy your sleeping! Huge fitness center but lacking equipment based on the size. Need to add to weights and more cardiovascular options.
Excellent
8,3
Pros: Located along the Michigan venue, this hotel enjoys a very convenient transportation, we can reach the majority main sightseeings within walking distance. Although the breakfast is not covered in the room cost, the high quality is well worth. Also, the staffs are qualified and warm hearted.
Details
Reviews
Overall 8,0 Excellent
Based on 6 758 reviews
Location
9,6
Service
6,6
Food
6,2
Cleanliness
6,1
Bar
6,0
Breakfast
6,0
Vibe
5,9
Room
5,7
Value
5,6
WiFi
4,7
Comfort
4,1
Amenities
3,6
Location
9,6
Bar
6,3
Service
6,3
Cleanliness
6,0
Food
6,0
Room
5,8
Breakfast
5,8
Value
5,5
Vibe
5,2
Comfort
4,3
WiFi
3,2
Amenities
3,0
Location
9,7
Breakfast
6,8
Service
6,7
Vibe
6,1
Value
5,7
Bar
5,7
Cleanliness
5,5
Room
5,0
Amenities
3,9
Comfort
3,4
WiFi
3,1
Location
9,8
Service
7,1
Room
6,5
Cleanliness
6,1
Breakfast
6,1
Food
5,9
Vibe
5,5
Value
5,2
Comfort
4,5
Amenities
3,7
WiFi
3,2
Location
9,4
Cleanliness
6,6
Food
6,4
Service
5,7
Room
5,6
Breakfast
5,4
Value
5,3
Vibe
4,8
Comfort
4,4
Amenities
3,3
WiFi
3,1
7,1 Good
Pros: Great location
Cons: The toilet did not flush well and the bathroom could have been cleaner.
7,9 Good
Pros: We liked the location of the Hotel and the associated history.
Cons: Was disappointed in the cost of breakfast which caused us to go outside to explore other more reasonable options. We were also disappointed in the room refrigerator which appeared to be a re-purposed honor bar which had no real temperature controls to better chill our water and leftovers and there was no microwave for heating anything.
7,5 Good
Pros: Location is excellent! Room was clean and shower pressure excellent! Very small and tight but ok just as a base. We were 3 percent n the room with 3 large suitcases. Used gym once - good enough. Would stay here again!
Cons: First day - room wasn’t made up - only towels were changed. Thereafter - made up very nicely every day. Very small and tight but understand it’s a inner city hotel. Concierge and reception on a different level to hotel entry so never really interacted with them them.
1,0 Poor
Pros: The location
Cons: The staff and the facilities
7,0 Good
Pros: excellent breakfast. high quality food and environment. super employees
Cons: room cold . thermostat did not do well in controlling temp. bathroom faucets incorrect , both turned clock wise to turn on water. electrical outlets improperly mounted in wall box. 2 were recessed to far into wall box. None of this is earth shattering but these items are noticeable by guests.
4,0 Okay
Pros: Great location
Cons: Elevators took forever to come, skipped my floor multiple times. Had to walk down 16 flights with my suitcases
4,0 Okay
Pros: Bathroom was very small and not close to the picture online. Window was very small and looked out at the we fire escape.
Cons: Part of ceiling above the bed had water damage.
5,0 Okay
Pros: Location
Cons: The reception staff were not welcoming at both check-in and check-out.
10,0 Excellent
Pros: Loved the bed and pillows. Conducive to an excellent night's sleep.
Cons:
5,4 Okay
Pros: Requested many time to change room but not possible Breakfast not included at all Very bad view from the room and no help at all to change Room key always not work Lift not coming in 4th floor so every time have to use stairs to update room keys
Cons: Room allocation
7,1 Good
Pros: Great location but bathroom designed by a man, no place to put your toiletries. Also the exhaust fan goes on when the light is on, you can’t leave the light on overnight as the noise would annoy your sleeping! Huge fitness center but lacking equipment based on the size. Need to add to weights and more cardiovascular options.
Cons:
8,3 Excellent
Pros: Located along the Michigan venue, this hotel enjoys a very convenient transportation, we can reach the majority main sightseeings within walking distance. Although the breakfast is not covered in the room cost, the high quality is well worth. Also, the staffs are qualified and warm hearted.
Cons: The double room is too tiny for a couple, and the elevator noise is a bit louder at night.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Embrace the energy of the Windy City and explore the possibilities at W Chicago - City Center. Nestled within the downtown district, our hotel is housed in a historic Beaux Arts building; sophisticated Art Deco details combine seamlessly with a very modern sense of style to create an atmosphere that is nothing short of electric. Settle in and stay a while in sumptuous rooms and suites with vibrant design, contemporary technology and ultra-comfortable bedding. Start or end your day with Chicago-inspired dining at Midland Social Club, our modern restaurant, and grab a drink and survey the scene at MSC Bar. Break a sweat at FIT, or plan your next Chicago get-together in one of our striking venue spaces. Step outside and experience the city's iconic attractions - from the Loop to Wrigley Field, Millennium Park and the Art Institute of Chicago. Need anything while you're here? Just ask, and we'll make it happen with our Whatever/Whenever® service. You're invited - join us at W Chicago - City Center today.
Overall 8,0 Excellent
Based on 1 381 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7,9
Pros: The bliss hand soap was wonderful. The location was great . Literally the city center making attractions accessible by walking
Excellent
8,3
Pros: Clean, friendly staff
Good
7,5
Pros: Good location, nice rooms when they were new
Mediocre
2,5
Pros: The television...
Okay
5,8
Pros: The layout and room itself was ok. Location wasn't bad. The lobby was really nice. Plugs right by the bed was handy.
Excellent
8,8
Pros: The location is excellent - a short walk away from most of the main attractions and very close to the Willis Tower and Union Station (ideal as we were travelling by train the following day). We only stayed for one night but the room was very comfortable and clean, while still having character. The hotel bar looked really nice, it was a shame we weren't there long enough to appreciate it!
Excellent
8,3
Pros: I love the bar/social area and location
Good
7,9
Excellent
10,0
Pros: I love how every single staff helped me. One of the best hospitality I’ve ever had. Will definitely be back. Thanks to everyone who insurance my stay was top tier. I really do appreciate it
Good
6,7
Pros: very nice entrance
Excellent
9,0
Pros: Location great. Nice room. Great service.
Good
6,0
Pros: The beds were amazing and the design of the room was very cute.
Details
Reviews
Overall 8,0 Excellent
Based on 1 381 reviews
Location
9,2
Bar
8,2
Service
7,8
Vibe
7,6
Cleanliness
6,7
Breakfast
6,7
Amenities
6,4
Food
6,4
WiFi
6,1
Room
6,0
Value
5,0
Comfort
4,5
Location
9,3
Service
8,0
Vibe
7,1
Amenities
6,2
Room
5,5
Comfort
4,4
Location
9,2
Service
8,0
Vibe
7,3
Room
5,0
Comfort
4,6
Room
5,5
Comfort
4,4
7,9 Good
Pros: The bliss hand soap was wonderful. The location was great . Literally the city center making attractions accessible by walking
Cons: There were no drawers for clothes so if I were staying several days it would be an inconvenience. I wanted to use the refrigerator for my own beverages
8,3 Excellent
Pros: Clean, friendly staff
Cons: Small room for the price. I realize it was in line with all other hotels in Downtown Chicago, just $500 for 2 nights seems out of line in general.
7,5 Good
Pros: Good location, nice rooms when they were new
Cons: Needs a refurbishment, rooms were used and bathroom too small.
2,5 Mediocre
Pros: The television...
Cons: The location was difficult to travel through, the parking was terribly overpriced, and the rooms were extremely tiny.
5,8 Okay
Pros: The layout and room itself was ok. Location wasn't bad. The lobby was really nice. Plugs right by the bed was handy.
Cons: Our bathtub had peeling paint (horrible) and was very small. The bed wasn't comfortable. The end tables were too close to the beds. No room in the fridge for our own items. No bag for the ice. When I called in to confirm my pre-paid reservation, Hakeim answered, was quite rude and advised that he could not confirm my room, even though I had paid for it. He insisted I needed to be there by 3p in order to check in. I called at about 2:45pm to inform hotel that we would be arriving between 4-5p and if my room would be ready. He said he couldn't guarantee it and I needed to be there by check-in time, but I may be ok...ummmmm what the heck? When we arrived I didn't catch the name, but the guy who checked us in wasn't very friendly either. They seemed very busy as some event was going on. Overall for the chain, and price, I expected better. I stayed at a Courtyard the week prior and had a WAY better experience.
8,8 Excellent
Pros: The location is excellent - a short walk away from most of the main attractions and very close to the Willis Tower and Union Station (ideal as we were travelling by train the following day). We only stayed for one night but the room was very comfortable and clean, while still having character. The hotel bar looked really nice, it was a shame we weren't there long enough to appreciate it!
Cons: It would've been nice if breakfast was included. We considered paying extra for the breakfast, but at $30 for the full cooked breakfast, it was far too expensive. There are much better value places to get breakfast in the vicinity of the hotel.
8,3 Excellent
Pros: I love the bar/social area and location
Cons: rooms can be a little more updated
7,9 Good
Pros:
Cons: I wish you didn't have to request a coffee machine
10,0 Excellent
Pros: I love how every single staff helped me. One of the best hospitality I’ve ever had. Will definitely be back. Thanks to everyone who insurance my stay was top tier. I really do appreciate it
Cons: I loved everything
6,7 Good
Pros: very nice entrance
Cons: all the items in the room were stale. when we asked to get new ones, waited 2 hours to get them filled by then it was 1 am. view was poor.
9,0 Excellent
Pros: Location great. Nice room. Great service.
Cons:
6,0 Good
Pros: The beds were amazing and the design of the room was very cute.
Cons: Sub-car track was outside my window, so you could hear it every time the train went by. The bathroom was beautiful but VERY tiny. I was double charged for hold on incidental fees. I caught hell trying to get fixed and removed. Valet/parking not included.
Embrace the energy of the Windy City and explore the possibilities at W Chicago - City Center. Nestled within the downtown district, our hotel is housed in a historic Beaux Arts building; sophisticated Art Deco details combine seamlessly with a very modern sense of style to create an atmosphere that is nothing short of electric. Settle in and stay a while in sumptuous rooms and suites with vibrant design, contemporary technology and ultra-comfortable bedding. Start or end your day with Chicago-inspired dining at Midland Social Club, our modern restaurant, and grab a drink and survey the scene at MSC Bar. Break a sweat at FIT, or plan your next Chicago get-together in one of our striking venue spaces. Step outside and experience the city's iconic attractions - from the Loop to Wrigley Field, Millennium Park and the Art Institute of Chicago. Need anything while you're here? Just ask, and we'll make it happen with our Whatever/Whenever® service. You're invited - join us at W Chicago - City Center today.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7,7 Good
Based on 3 048 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: The staff was very helpful
Okay
4,0
Pros: The price per night was very reasonable
Okay
5,4
Pros: It was clean!
Okay
5,0
Pros: The location was great. Bed was comfortable.
Excellent
9,2
Pros: Efficient clean good position
Good
7,5
Good
6,7
Pros: great location
Mediocre
2,0
Pros: Free tea/coffee in the morning and location
Excellent
9,0
Pros: Staff very friendly, check in and check out super fast.
Okay
5,0
Pros: The location is great. Our room was relatively quiet.
Good
6,0
Pros: Conveniently located to downtown. Bshower. Bed very comfortable.
Excellent
10,0
Pros: The staff was very friendly and accommodating. I read reviews that the rooms are really small but I disagree. In a boutique hotel, the rooms are always smaller! It was clean and had a decent view! I would definitely recommend this hotel.
Details
Reviews
Overall 7,7 Good
Based on 3 048 reviews
Location
9,4
Service
7,6
WiFi
7,5
Value
7,3
Bar
7,0
Cleanliness
6,3
Amenities
5,8
Room
5,3
Wellness
4,8
Breakfast
4,7
Comfort
3,6
Location
9,3
Value
7,4
Service
7,4
Amenities
5,8
Cleanliness
5,7
Room
5,3
Comfort
3,8
Location
9,3
Value
7,3
Service
7,1
Cleanliness
6,4
Amenities
6,0
Room
4,7
Comfort
3,4
Location
9,4
Value
7,7
Service
7,4
Cleanliness
5,6
Room
4,7
Comfort
3,5
Location
9,5
Value
7,7
Service
7,4
Room
4,7
Comfort
3,7
10,0 Excellent
Pros: The staff was very helpful
Cons: No coffee in the room
4,0 Okay
Pros: The price per night was very reasonable
Cons: This is closer to a 2.5-3* hotel. Its clean and gets the job done.
5,4 Okay
Pros: It was clean!
Cons: I paid about $400 for one night in a insanely small room. I guess I was paying for the location but seriously would have rather went with Airbnb you where I would have gotten more bang for my buck aka better view and room. Definitely would not stay again.
5,0 Okay
Pros: The location was great. Bed was comfortable.
Cons: The room was extremely small, no coffee maker in the room. The ice machine on our floor didn't work.
9,2 Excellent
Pros: Efficient clean good position
Cons:
7,5 Good
Pros:
Cons: The corners of the boxy bed platform are like lethal weapons. Very sharp and easy to bang shins on. This would keep me from going back.
6,7 Good
Pros: great location
Cons: The room was very small, they were having some work at the hotel, so A lot of noise during all day. There are better hotels in good location with the same price and even cheaper
2,0 Mediocre
Pros: Free tea/coffee in the morning and location
Cons: The room was the size of a closet. Have stayed in many "boutique" hotels. THIS was RIDICULOUS and simply SMALL. The internet did NOT work and when I asked the front desk, they said "its working for everyone else. LOL. Dont stay here!
9,0 Excellent
Pros: Staff very friendly, check in and check out super fast.
Cons: Maybe more space for personal toilery in the bathroom
5,0 Okay
Pros: The location is great. Our room was relatively quiet.
Cons: The rooms are very small and claustrophobic. I could not stay here more than one night. There is no room for an easy chair and side table, and the desk chair hits the bed when you pull it out. There is no coffeemaker. The staff were not friendly.
6,0 Good
Pros: Conveniently located to downtown. Bshower. Bed very comfortable.
Cons: Room was not spacious for the amount of money paid. No amenities such as fridge. Bathroom had limited counter space. No tub, only shower. Shower was inadequate because water is not contained inside shower.
10,0 Excellent
Pros: The staff was very friendly and accommodating. I read reviews that the rooms are really small but I disagree. In a boutique hotel, the rooms are always smaller! It was clean and had a decent view! I would definitely recommend this hotel.
Cons: $60 for valet parking is a little steep!
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7,6 Good
Based on 2 632 reviews
All reviews
- All reviews
Excellent
9,2
Pros: I like the style of the hotel.
Excellent
9,2
Pros: This location was very convenient to everything we wanted to go to.
Okay
5,8
Pros: We had to pay extra money a day just causr thr hotel is dowtown and i was not told that on this site. Very disappointed and the room was very small and i had a full size bed instead of a queen size bed i paid for. Will NEVER GO BACK THERE
Excellent
8,3
Good
7,0
Pros: The property's location is awesome. Since this is my second time in this hotel, of course, "Mark" who is the personnel in the lobby is the greatest value in this place. An awesome guy who tells you about what to do in the city or how to help you about anything you ask. Greatly improved my stay every time we spent time there.
Okay
5,8
Pros: It was reasonably priced considering its location in downtown where I wanted to be.
Poor
1,0
Pros: Location
Good
6,0
Pros: Location
Good
7,5
Pros: Location is perfect for visiting the city on foot
Okay
4,6
Pros: Nothing
Okay
5,8
Pros: Staff are approachable
Good
7,0
Pros: The doormen and maid were terrific. The desk people not so good. Location is great.
Good
7,3
Pros: The hotel is at a very good location, rooms are clean and comfortable. They have free internet access in the lobby which is a nice place.
Good
7,0
Pros: The location was perfect.
Excellent
8,0
Pros: Located centrally, the hotel is close to all touristic places as well as to the shopping areas.
Good
7,0
Pros: I must say the location and the 22nd floor patio where my favorite thing about this hotel
Okay
5,0
Pros: Excellent location for shopping.
Excellent
8,0
Pros: $self.pros
Mediocre
3,6
Pros: wi-fi access in lobby. access to mag mile. access to conference venue at major hotel.
Okay
5,6
Pros: consierge answered all my questions
.equals("")
Cons: $self.cons
Good
6,4
Pros: $self.pros
Okay
4,0
Pros: Good location.
Details
Reviews
Overall 7,6 Good
Based on 2 632 reviews
Cleanliness
7,3
Comfort
7,3
Location
9,1
Services
6,8
Staff
7,8
Value for money
7,2
9,2 Excellent
Pros: I like the style of the hotel.
Cons: I didn't like the view from my room, my room only had a view of the back of other buildings.
9,2 Excellent
Pros: This location was very convenient to everything we wanted to go to.
Cons: The small elevators made going up and down to room difficult. 20 floors was too high to walk to.
5,8 Okay
Pros: We had to pay extra money a day just causr thr hotel is dowtown and i was not told that on this site. Very disappointed and the room was very small and i had a full size bed instead of a queen size bed i paid for. Will NEVER GO BACK THERE
Cons:
8,3 Excellent
Pros:
Cons: The location is central of Chicago downtown so I can walk around touree downtown also restaurant or fast-food to eat ECT ..
7,0 Good
Pros: The property's location is awesome. Since this is my second time in this hotel, of course, "Mark" who is the personnel in the lobby is the greatest value in this place. An awesome guy who tells you about what to do in the city or how to help you about anything you ask. Greatly improved my stay every time we spent time there.
Cons:
5,8 Okay
Pros: It was reasonably priced considering its location in downtown where I wanted to be.
Cons: It is very no-frills, not that clean (the carpet could use a good cleaning). The toiletry amenities were cheap. I would recommend only because Chicago is very expensive these days. But you won't want to hang out in the room.
1,0 Poor
Pros: Location
Cons: The star rating is more like a 1. I have stayed at nicer 2 star hotels. It was dirty and it had bugs. Walls were peeling and broken rigged up things in the bathroom. Had to plug in the tv to use it.
6,0 Good
Pros: Location
Cons: Old, not updated, not clean, spiderweb in the wall and sealing
7,5 Good
Pros: Location is perfect for visiting the city on foot
Cons: The bathroom and the room are old style
4,6 Okay
Pros: Nothing
Cons: The staff worked my booking so bad. The locked my room without any explanation or even contacting me. After staying the first of my four nights they told me that I was a no show. It was incredible! They didn’t knew what was going on. They gave me two free drinks for all the misunderstanding. Two free drinks! I asked for a wake up call that never arrived. Thanks that I put my alarms because if not probably I’ve lost my plane. The rooms are old but clean. The elevators are from the second part of the 20th century. I’m not staying here ever again.
5,8 Okay
Pros: Staff are approachable
Cons: Expensive rate, rooms are small
7,0 Good
Pros: The doormen and maid were terrific. The desk people not so good. Location is great.
Cons: Both people at the front desk were rude.
7,3 Good
Pros: The hotel is at a very good location, rooms are clean and comfortable. They have free internet access in the lobby which is a nice place.
Cons: There is no restaurant in the premises, there is only a coffee shop next to the hotel, thus there is no comfortable way to have a decent breakfast.
7,0 Good
Pros: The location was perfect.
Cons: The bed was really lumpy and uncomfortable.
8,0 Excellent
Pros: Located centrally, the hotel is close to all touristic places as well as to the shopping areas.
Cons:
7,0 Good
Pros: I must say the location and the 22nd floor patio where my favorite thing about this hotel
Cons:
5,0 Okay
Pros: Excellent location for shopping.
Cons: Air conditioner in the room was not accessible for adjustment in a temperature change. Also the TV did not have any pay per view chanels.
8,0 Excellent
Cons: Rooms are not ready to 15-00, at the same time, check out time is 12-00. Something could be done to prepare booked rooms to 15-00
3,6 Mediocre
Pros: wi-fi access in lobby. access to mag mile. access to conference venue at major hotel.
Cons: the air conditioner in my room was filthy. i couldn't switch it off because there was no open window to use, and when i did switch it off my throat became sore and dry.
5,6 Okay
Pros: consierge answered all my questions
6,4 Good
Cons: there was no breakfast available
4,0 Okay
Pros: Good location.
Cons: Small room (at least ours). Noise (not street).
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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