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Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
Overall 9,2 Excellent
Based on 1 487 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Loved the room espresso machine, Room and bed very comfortable.
Excellent
9,0
Pros: Beautiful hotel right downtown.
Excellent
10,0
Pros: Our room was in an excellent location in the hotel and had everything needed for an extremely enjoyable stay.
Excellent
10,0
Pros: Huge rooms with lovely City views. Perfect location for Michigan Ave shopping. Treat yourself to a little luxury.
Excellent
9,0
Pros: We loved the room and how comfortable it was and the bathroom amenities were amazing
Excellent
10,0
Pros: Great hotel and location
Excellent
10,0
Pros: Great location, rooms were clean, the exercise room was great.....overall a great value
Excellent
10,0
Pros: This is one of the best hotel experiences I've ever had. Rooms are impeccable, staff is amazing, location is perfect. Hint do not valet park...use spot hero.
Excellent
8,0
Okay
5,4
Pros: The location
Excellent
8,3
Pros: The up to date facilities
Excellent
9,0
Pros: Space in the room and staff were great.
Details
Reviews
Overall 9,2 Excellent
Based on 1 487 reviews
Location
9,8
Cleanliness
9,5
Vibe
9,4
Room
9,3
Wellness
8,8
Service
8,8
Comfort
8,6
WiFi
8,5
Breakfast
6,6
Location
9,9
Cleanliness
9,5
Vibe
9,3
Room
9,3
Service
9,1
Comfort
8,5
Value
7,5
Location
9,8
Room
9,2
Comfort
8,7
Service
8,3
Location
9,8
Room
9,2
Comfort
8,8
Service
8,7
Location
9,8
10,0 Excellent
Pros: Loved the room espresso machine, Room and bed very comfortable.
Cons:
9,0 Excellent
Pros: Beautiful hotel right downtown.
Cons: Lobby - checkin is on the 20th floor! Valet over night is 70 bucks!
10,0 Excellent
Pros: Our room was in an excellent location in the hotel and had everything needed for an extremely enjoyable stay.
Cons:
10,0 Excellent
Pros: Huge rooms with lovely City views. Perfect location for Michigan Ave shopping. Treat yourself to a little luxury.
Cons:
9,0 Excellent
Pros: We loved the room and how comfortable it was and the bathroom amenities were amazing
Cons: The front desk didnt explain to us we needed to put the key on the elevator to get to our floor and this was the first time we stayed
10,0 Excellent
Pros: Great hotel and location
Cons:
10,0 Excellent
Pros: Great location, rooms were clean, the exercise room was great.....overall a great value
Cons: Nothing
10,0 Excellent
Pros: This is one of the best hotel experiences I've ever had. Rooms are impeccable, staff is amazing, location is perfect. Hint do not valet park...use spot hero.
Cons: None. Couldn't ask for a better experience.
8,0 Excellent
Pros:
Cons: No vending machines
5,4 Okay
Pros: The location
Cons: Everything , from ordering , to keeping the correct room that we ordered, it was a birthday celebration and they didnt do what they told, they didnt really tried to fix our experiences. The valley gave us the car back full of dust
8,3 Excellent
Pros: The up to date facilities
Cons: The doormen and receptionist
9,0 Excellent
Pros: Space in the room and staff were great.
Cons: Noise leeked from the door connecting two rooms
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Overall 8,9 Excellent
Based on 11 505 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
10,0
Pros: Very clean and modern. Also the room was very large and spacious
Excellent
9,6
Pros: From service, to the gym, location, my room on the 23rd floor with a view. Would 100% recommend this hotel to other people.
Excellent
10,0
Pros: breakfast was good
Excellent
10,0
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Excellent
10,0
Pros: Staff members were extraordinarily helpful
Excellent
10,0
Pros: Everyone was warm, friendly, and welcoming, and the accommodations were great. When the valet found the purpose of my visit, he introduced me to the front desk staff, shared my story, and they upgraded my room! He even remembered me the next day.
Excellent
10,0
Pros: Everything was nice
Excellent
8,0
Pros: Simple room
Excellent
10,0
Pros: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.
Excellent
10,0
Pros: Location clean friendly teams
Excellent
10,0
Pros: Very spacious clean room. Comfortable bed. Nice view. Overall great experience!
Good
6,0
Pros: Looked really nice. Everyone was helpful.
Details
Reviews
Overall 8,9 Excellent
Based on 11 505 reviews
Location
9,5
Vibe
9,3
Room
8,5
Service
8,5
WiFi
8,2
Breakfast
6,2
Location
9,5
Vibe
9,3
Service
8,5
Room
8,4
Bar
7,3
WiFi
7,0
Breakfast
6,3
Value
5,4
Location
9,4
Vibe
9,2
Service
8,6
Room
8,3
Cleanliness
8,2
WiFi
7,1
Breakfast
5,8
Vibe
9,4
Location
9,4
Room
8,4
Service
8,3
WiFi
6,6
Breakfast
6,6
Value
5,0
Location
9,5
Vibe
9,2
Room
8,4
Service
8,1
Breakfast
6,5
10,0 Excellent
Pros: Very clean and modern. Also the room was very large and spacious
Cons:
9,6 Excellent
Pros: From service, to the gym, location, my room on the 23rd floor with a view. Would 100% recommend this hotel to other people.
Cons: The bed was a little bid on the soft side.
10,0 Excellent
Pros: breakfast was good
Cons:
10,0 Excellent
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Cons:
10,0 Excellent
Pros: Staff members were extraordinarily helpful
Cons: Pillow and duvet selection. Latter too hot.
10,0 Excellent
Pros: Everyone was warm, friendly, and welcoming, and the accommodations were great. When the valet found the purpose of my visit, he introduced me to the front desk staff, shared my story, and they upgraded my room! He even remembered me the next day.
Cons: Valet parking is a bit pricey, so plan for that in your budget if you'll need to park.
10,0 Excellent
Pros: Everything was nice
Cons:
8,0 Excellent
Pros: Simple room
Cons:
10,0 Excellent
Pros: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.
Cons:
10,0 Excellent
Pros: Location clean friendly teams
Cons: Nothing
10,0 Excellent
Pros: Very spacious clean room. Comfortable bed. Nice view. Overall great experience!
Cons:
6,0 Good
Pros: Looked really nice. Everyone was helpful.
Cons: Hotel didn't have a pool or hot tub.
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Overall 8,9 Excellent
Based on 4 230 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: It was a good vibe and the staff was very friendly
Excellent
10,0
Pros: customer service
Excellent
10,0
Pros: Location and courtesy of staff.
Excellent
10,0
Pros: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !
Excellent
10,0
Pros: Spa/Fitness Center is outstanding. Customer service is second to none. Staff are extremely pleasant.
Excellent
8,0
Pros: We had a beautiful view of the lake and the city
Excellent
10,0
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Excellent
10,0
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Excellent
10,0
Pros: Location
Excellent
10,0
Pros: Best hotel gym I've ever been in!! Incredible views, rooms, and location. Top notch in every way!
Excellent
10,0
Pros: Probably nicest room we've ever stayed in. We upgraded to the 1 bedroom suite for an extra $---/night. worth it. WOW
Good
7,5
Pros: The staff especially Gwen Ramsey, Concierge Location Bathroom but not the shower! Space in room ( after upgrade ) The kitchenette Quiet
Details
Reviews
Overall 8,9 Excellent
Based on 4 230 reviews
Location
9,5
Service
9,2
Room
9,1
Vibe
8,9
Comfort
8,6
Cleanliness
8,5
Wellness
8,5
Amenities
8,3
WiFi
7,7
Pool
7,6
Breakfast
6,2
Value
4,5
Service
9,4
Location
9,2
Room
9,1
Wellness
8,4
Pool
7,4
Breakfast
6,4
Value
4,0
Service
9,5
Location
9,5
Room
9,4
Comfort
8,9
Wellness
8,3
Value
4,3
Location
9,5
Service
9,3
Room
8,6
Comfort
8,4
Location
9,4
Service
9,2
Room
8,4
10,0 Excellent
Pros: It was a good vibe and the staff was very friendly
Cons:
10,0 Excellent
Pros: customer service
Cons:
10,0 Excellent
Pros: Location and courtesy of staff.
Cons: No.
10,0 Excellent
Pros: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !
Cons:
10,0 Excellent
Pros: Spa/Fitness Center is outstanding. Customer service is second to none. Staff are extremely pleasant.
Cons:
8,0 Excellent
Pros: We had a beautiful view of the lake and the city
Cons: Decor in the rooms could be a little more creative.
10,0 Excellent
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Cons:
10,0 Excellent
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Cons:
10,0 Excellent
Pros: Location
Cons:
10,0 Excellent
Pros: Best hotel gym I've ever been in!! Incredible views, rooms, and location. Top notch in every way!
Cons:
10,0 Excellent
Pros: Probably nicest room we've ever stayed in. We upgraded to the 1 bedroom suite for an extra $---/night. worth it. WOW
Cons:
7,5 Good
Pros: The staff especially Gwen Ramsey, Concierge Location Bathroom but not the shower! Space in room ( after upgrade ) The kitchenette Quiet
Cons: The shower Dark areas in lounge hard to read/work
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
Overall 8,9 Excellent
Based on 3 821 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: the location
Good
6,0
Pros: The location was easy to find.
Excellent
10,0
Pros: I loved the location near everything the staff was friendly & helpful
Excellent
9,0
Pros: The ability to text questions/requests to the staff and get a prompt response
Excellent
10,0
Pros: It was awesome! Parking was just ridiculous high
Excellent
8,3
Pros: It was conveniently located across the street from Northwestern hospital. It was clean, except from the half cleaning job the second day. Good in restaurant was good and decent portion for money. Staff was very helpful when we had to change room, because heat wasn’t working!
Excellent
10,0
Pros: The location
Excellent
8,0
Pros: I think the breakfast was to expensive should've been free!
Excellent
10,0
Pros: Perfect location! Employee was very so kind.
Excellent
10,0
Pros: It was beautiful and had many amenities available. The restaurant and bar were perfect after a long day of driving .
Excellent
9,0
Good
6,0
Pros: Nice lobby
Details
Reviews
Overall 8,9 Excellent
Based on 3 821 reviews
Location
9,4
Vibe
9,3
Cleanliness
9,1
Bar
8,9
Service
8,8
Wellness
8,7
Room
8,3
Food
7,9
Breakfast
7,4
WiFi
7,3
Pool
5,6
Location
9,4
Vibe
9,2
Wellness
9,1
Bar
9,1
Cleanliness
9,1
Service
8,9
Amenities
8,7
Room
8,2
Breakfast
7,1
Pool
6,2
Location
9,4
Vibe
9,2
Cleanliness
9,1
Service
8,9
Wellness
8,8
Room
7,9
Breakfast
7,5
Pool
5,3
Location
9,4
Cleanliness
9,1
Service
8,7
Room
8,1
Comfort
7,6
Breakfast
7,5
Location
9,1
Service
8,4
Room
7,9
Food
7,7
Breakfast
7,1
Value
6,1
10,0 Excellent
Pros: the location
Cons: n/a
6,0 Good
Pros: The location was easy to find.
Cons: They charged me twice for a 1 night stay over $---. Had to get my bank involved.
10,0 Excellent
Pros: I loved the location near everything the staff was friendly & helpful
Cons:
9,0 Excellent
Pros: The ability to text questions/requests to the staff and get a prompt response
Cons: The pool and hot tub were much smaller than expected, but were nice. There were several things missing from the room (for example there was only one robe provided and no ice bucket). However the staff promptly brought items requested.
10,0 Excellent
Pros: It was awesome! Parking was just ridiculous high
Cons: Price or parking
8,3 Excellent
Pros: It was conveniently located across the street from Northwestern hospital. It was clean, except from the half cleaning job the second day. Good in restaurant was good and decent portion for money. Staff was very helpful when we had to change room, because heat wasn’t working!
Cons: Dirty robe left in room, bathroom was cold no heat in Chicago winter time. Closet was horribly small, terrible! Heat not working in first room in living room. They need to renovate/update furniture it was raggedy and sunk when you sat down! I wouldn’t set on couches in either of rooms we had.
10,0 Excellent
Pros: The location
Cons:
8,0 Excellent
Pros: I think the breakfast was to expensive should've been free!
Cons: That you have to use 2 elevators to get in and out .
10,0 Excellent
Pros: Perfect location! Employee was very so kind.
Cons: Safe box wasn't working. View wasn't perfect because of surrounded taller buildings. But feels like I'm in the center of the city.
10,0 Excellent
Pros: It was beautiful and had many amenities available. The restaurant and bar were perfect after a long day of driving .
Cons:
9,0 Excellent
Pros:
Cons: Maintenance drilling morning of checkout.
6,0 Good
Pros: Nice lobby
Cons: Bed was very uncomfortable and people weren't very friendly
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Overall 8,8 Excellent
Based on 10 888 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,0
Pros: Location and room services
Excellent
10,0
Pros: Location, location, location. In the middle of everything. Great in house restaurant also.
Excellent
10,0
Pros: Wonderful location
Excellent
9,6
Pros: Great location, very clean, nice view
Excellent
10,0
Pros: Location
Excellent
10,0
Pros: High floor with great views of the city
Okay
4,0
Pros: Room closet door looked like it hadn’t been cleaned in a while.
Excellent
9,6
Pros: Clean, good staff, comfortable
Good
7,0
Pros: Everything was just perfect even the view which I was not expecting, just beautiful!! I just wish the bed was a little more comfortable...
Poor
1,0
Excellent
9,0
Pros: LOCATION
Okay
5,0
Pros: Parking 75 dollars
Details
Reviews
Overall 8,8 Excellent
Based on 10 888 reviews
Location
9,3
Service
8,7
Room
7,4
Breakfast
7,2
WiFi
7,1
Cleanliness
6,7
Comfort
6,2
Value
5,1
Location
9,5
Service
8,4
Breakfast
7,5
Room
7,1
Cleanliness
7,1
Value
5,3
Location
9,1
Service
8,6
Breakfast
7,1
Room
6,9
Vibe
6,4
Comfort
6,1
Cleanliness
6,1
Value
5,1
Location
9,1
Service
8,6
Breakfast
7,3
Cleanliness
6,6
Vibe
6,4
Comfort
6,1
Room
6,1
Value
5,0
Location
9,4
Service
8,5
Amenities
7,7
Breakfast
6,9
Room
6,6
Vibe
6,3
Comfort
6,0
Value
5,3
8,0 Excellent
Pros: Location and room services
Cons:
10,0 Excellent
Pros: Location, location, location. In the middle of everything. Great in house restaurant also.
Cons: absolutely not
10,0 Excellent
Pros: Wonderful location
Cons:
9,6 Excellent
Pros: Great location, very clean, nice view
Cons: In the room(skyline suite)I stood in there was another door at the other side of the room it looked a custodian room and a employee elevator. It’s not the best play to put it next to a room, especially a suite. We got woken up by it at 3AM and 5AM when we heard the employee use the elevator and grab a ladder being extra loud that early in the morning. Almost gave us a heart attack the first time at 3AM thinking someone was going to break in.
10,0 Excellent
Pros: Location
Cons:
10,0 Excellent
Pros: High floor with great views of the city
Cons: Room service was unavailable
4,0 Okay
Pros: Room closet door looked like it hadn’t been cleaned in a while.
Cons: The front desk person who checked me in was very nice.
9,6 Excellent
Pros: Clean, good staff, comfortable
Cons:
7,0 Good
Pros: Everything was just perfect even the view which I was not expecting, just beautiful!! I just wish the bed was a little more comfortable...
Cons: The mattress was a little too rough to sleep in. Woke up with a backache.
1,0 Poor
Pros:
Cons: Your staff stole my friends backpack . You guys know it , and returned the BACKPACK IN AN EMPTY CONDITION . Lol savages
9,0 Excellent
Pros: LOCATION
Cons:
5,0 Okay
Pros: Parking 75 dollars
Cons: Parking 75 dollars
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.
Overall 8,6 Excellent
Based on 12 053 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
10,0
Pros: Great room.
Excellent
10,0
Pros: Proximity
Mediocre
2,0
Pros: The view was great for new years eve and room was very nice. There was a nice manager that helped us get to our room in a timely manner.
Excellent
10,0
Pros: Everything about the hotel was outstanding. The staff and property exceeded my expectations.
Excellent
10,0
Pros: Everything
Good
7,0
Pros: It was within walking distance of the things we wanted to do
Excellent
10,0
Pros: The Hotel staff from the door, reception area and Reservationists were on point. Hotel employee took very good care of me. They ensured that my stay was second to none. This made me feel special.
Excellent
10,0
Pros: Big room, great bed, fantastic view, friendly staff, beautiful building, ideal location. So many good things about this place!
Excellent
9,0
Pros: Location
Excellent
10,0
Pros: Very nice, clean hotel in an excellent location. The staff was also very helpful.
Poor
1,0
Pros: The location is great. The toiletries were nice.
Excellent
10,0
Pros: It's central location made it easy for me get to anything even on foot. The staffs were helpful. The hotel commitment to environment made it more attractive to me.
Details
Reviews
Overall 8,6 Excellent
Based on 12 053 reviews
Location
8,9
Room
8,1
Service
8,0
Cleanliness
7,2
Wellness
6,6
Bar
6,6
WiFi
6,0
Breakfast
5,1
Value
5,0
Location
8,7
Service
8,0
Room
7,7
Cleanliness
7,1
Wellness
6,7
Food
6,3
Bar
6,0
Amenities
5,9
WiFi
4,5
Breakfast
4,4
Value
4,4
Location
8,7
Room
8,2
Service
8,0
Cleanliness
6,9
Bar
6,7
Wellness
6,5
Amenities
6,0
Value
5,6
Breakfast
5,2
WiFi
4,1
Location
8,5
Room
7,8
Service
7,6
Bar
6,5
Wellness
6,2
Breakfast
6,0
Value
5,1
WiFi
4,6
Pool
3,0
Location
9,3
Room
8,6
Service
8,2
Cleanliness
7,1
Bar
6,6
Wellness
6,4
Value
4,7
Breakfast
4,6
10,0 Excellent
Pros: Great room.
Cons: Hotel location not great to get in and out of
10,0 Excellent
Pros: Proximity
Cons: Pool!
2,0 Mediocre
Pros: The view was great for new years eve and room was very nice. There was a nice manager that helped us get to our room in a timely manner.
Cons: There were too many hidden fee that were not told to us and they came into my account days later after i thought all fees were taken. The time to get into the room was over and hour. Not enough staff for new years eve. It was a lot of drama at the hotel that night with people very drunk and the police came to the hotel several times through out the night.
10,0 Excellent
Pros: Everything about the hotel was outstanding. The staff and property exceeded my expectations.
Cons:
10,0 Excellent
Pros: Everything
Cons: N/A
7,0 Good
Pros: It was within walking distance of the things we wanted to do
Cons: The cost of parking was more per day than the cost of the room and we were not aware of that and then they told us that there were no other options but yet we found around right across the street that was literally half the cost
10,0 Excellent
Pros: The Hotel staff from the door, reception area and Reservationists were on point. Hotel employee took very good care of me. They ensured that my stay was second to none. This made me feel special.
Cons:
10,0 Excellent
Pros: Big room, great bed, fantastic view, friendly staff, beautiful building, ideal location. So many good things about this place!
Cons: Lots of big fluffy towels but only 2 wash clothes each day and first day only one. I had to call for another one.
9,0 Excellent
Pros: Location
Cons: The elevators. Six elevators and everyone is always waiting on just one. And because you choose the floor from outside the elevator, if people choose not to take it because it’s full (which happened frequently), you still have to stop at their floo
10,0 Excellent
Pros: Very nice, clean hotel in an excellent location. The staff was also very helpful.
Cons:
1,0 Poor
Pros: The location is great. The toiletries were nice.
Cons: Attention to detail was lacking. Stains on our sheets, lamp in the room did not work, the alarm clock was slow, and the tv did not work. Staff could not have cared less. Overall what I would expect from a 2 star,
10,0 Excellent
Pros: It's central location made it easy for me get to anything even on foot. The staffs were helpful. The hotel commitment to environment made it more attractive to me.
Cons: Nothing tbad about the hotel. Someone gave my room number when they ordered something form the Cafe. Lucky I earned some credit for not asking for cleaning the first day, which covered the charge. The reception infomred me that it was soved.
Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.
Step into our airy lobby with a sweeping staircase and marble mosaic floors, and find yourself drifting into the Roaring Twenties at the InterContinental Chicago hotel, where historic origins blend into the modern luxuries of hospitality. Enjoy breathtaking views of Chicago from the 32nd-floor Tower Lounge, or unwind with a sauna or massage in our luxurious spa. An elevated dining experience with flawless service and gourmet cuisine typify Michael Jordan's Steak House and ENO Wine Bar.
Overall 8,6 Excellent
Based on 3 656 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Mediocre
3,0
Excellent
10,0
Excellent
10,0
Pros: Everything was fantastic and the location is perfect
Good
6,0
Pros: The location of the hotel was what worked best for us. It was near where we were spending our time this weekend.
Okay
4,0
Pros: The location is great. The pool is very large. The breakfast was good. The sheets and bedding were wonderful.
Excellent
9,0
Pros: The room was extremely large and the pool was lovely. Room for kids to jump and play but the ledge of the pool is quite high for little ones to navigate -4 feet shallow end w/ ladder. was built in the 1929's and has gorgeous tile with marble balconies.
Excellent
9,2
Pros: Loved the pool and location.
Good
7,1
Pros: I think the listing made the pool/spa out to be a little nicer than what it was. Beautiful pool with awesome history but the additional facilities were nothing special.
Excellent
9,2
Pros: Great location Plenty of staff 1st class service
Okay
5,0
Pros: The room was great.
Excellent
10,0
Pros: Location
Excellent
9,0
Pros: Location was extremely convenient. I arrived late and the staff were quick and efficient upon checkin. I was able to get to my room quickly and relax!
Details
Reviews
Overall 8,6 Excellent
Based on 3 656 reviews
Location
9,5
Pool
8,9
WiFi
8,8
Service
8,4
Breakfast
7,4
Bar
7,2
Room
6,6
Comfort
5,0
Value
4,8
Location
9,7
Pool
8,7
Wellness
8,2
Service
8,1
Breakfast
7,5
Cleanliness
7,2
Vibe
5,9
Value
5,1
Room
4,9
Comfort
3,8
Location
9,0
Pool
8,5
Service
8,3
Breakfast
7,0
Vibe
6,0
Room
5,9
Comfort
5,1
Value
4,0
Location
9,6
Service
8,2
Amenities
6,8
Room
5,9
Vibe
5,4
Comfort
4,8
Location
9,6
Service
8,6
3,0 Mediocre
Pros:
Cons: They only had valet which was $78 a day.
10,0 Excellent
Pros:
Cons: They should of told us the cost if valet parking when we called or gave to the valet. --- bucks was a bit steep since we are from Chicago we may of chosen a different alternative. Parking was almost as much as our room
10,0 Excellent
Pros: Everything was fantastic and the location is perfect
Cons:
6,0 Good
Pros: The location of the hotel was what worked best for us. It was near where we were spending our time this weekend.
Cons: The carpet in the hallways seemed run down. I couldn't tell if it was old or was supposed to look that way. I ordered 2 beers from room service that ended up costing me $40. The beers were $10 a piece then $15 in fees in taxes. That was highway robbery.
4,0 Okay
Pros: The location is great. The pool is very large. The breakfast was good. The sheets and bedding were wonderful.
Cons: The manager who was at desk and handling our check couldn't find reservation. Asked me to call booking.com which was inconvenient. All staff at hotel acted like they were doing us a favor by staying there. Minibar items are on censor. If you move them, you get charged. Very creepy and if you are not careful, you could be charged.
9,0 Excellent
Pros: The room was extremely large and the pool was lovely. Room for kids to jump and play but the ledge of the pool is quite high for little ones to navigate -4 feet shallow end w/ ladder. was built in the 1929's and has gorgeous tile with marble balconies.
Cons: Valet parking was $70 ! but did allow for in -out privledges and extended past check-out time.
9,2 Excellent
Pros: Loved the pool and location.
Cons: Room view and front desk clerk was crbby
7,1 Good
Pros: I think the listing made the pool/spa out to be a little nicer than what it was. Beautiful pool with awesome history but the additional facilities were nothing special.
Cons: If you lift up anything from the mini fridge or bar- you will be charged for it. I had to go to the front desk twice to advice them my room partner mistakenly picked things up to look at them and with photo proof had to ask to not be charged for them.
9,2 Excellent
Pros: Great location Plenty of staff 1st class service
Cons: N/a
5,0 Okay
Pros: The room was great.
Cons: I m tired of being charged destination fees. And I m not staying at any place that charges them.
10,0 Excellent
Pros: Location
Cons: N/a
9,0 Excellent
Pros: Location was extremely convenient. I arrived late and the staff were quick and efficient upon checkin. I was able to get to my room quickly and relax!
Cons:
Step into our airy lobby with a sweeping staircase and marble mosaic floors, and find yourself drifting into the Roaring Twenties at the InterContinental Chicago hotel, where historic origins blend into the modern luxuries of hospitality. Enjoy breathtaking views of Chicago from the 32nd-floor Tower Lounge, or unwind with a sauna or massage in our luxurious spa. An elevated dining experience with flawless service and gourmet cuisine typify Michael Jordan's Steak House and ENO Wine Bar.
Welcome to the Hilton Chicago, Chicago’s best address for business or leisure, where a $50 million rejuvenation now provides you an environment where Cool meets Classic. The Hilton Chicago is located in the South Loop district of downtown Chicago, overlooking Grant Park, Lake Michigan, and within walking distance of State Street shopping, Financial District, Millennium Park, The Field Museum, Buckingham Fountain, Shedd Aquarium, Adler Planetarium and Soldier Field. The Hilton Chicago is also convenient to noted learning institutions such as University of Chicago, Columbia College, Roosevelt University and DePaul University. The Hilton Chicago provides easy access steps from its doors to local transportation by taxi, public bus or train which takes you directly to the numerous dining and shopping options, a multitude of surrounding corporate or association based offices, or a day out at Wrigley Field - Cubs, Cellular Field -White Sox and United Center - Bulls and Blackhawks. Business travelers from IBM, CNA Insurance, General Electric, Microsoft, Hewlett Packard, Accenture, Aramark, Siemens, Deloitte, Johnson and Johnson and many others enjoy the modern business conveniences of the Hilton Chicago. Those attending conventions/tradeshows will want to take advantage of the Hilton Chicago by being the second closest hotel to McCormick Place. The Hilton Chicago offers you 1541 stylishly designed accommodations, including 600 oversized rooms with two queen beds and two full bathrooms and our new Business Class Rooms with contemporary decor, complimentary WiFi, free access to fitness center and in-room refrigerator. You can also enjoy our Executive Towers Lounge with private floor access along with daily continental breakfast and evening bites and beverages. Other special features and amenities to take advantage of are the city’s largest hotel fitness center with indoor track and full-size pool with outdoor deck, our authentic Irish pub and eatery Kitty O’Shea's, 720 South Bar and Grill serving 3 meals per day, and our new popular grab-n-go SNAX serving on-premise baked goods, sandwiches, salads, pizza, gelatos and Starbuck’s Coffee. Our on-site 400 space parking garage is unique to most Chicago hotels. For those planning a meeting or convention, over 234,000 square feet or 70 rooms are available to you, including the world famous Grand Ballroom where Fortune 500 companies and World Leaders have met and dined for over 85 years.
Overall 8,5 Excellent
Based on 7 367 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,0
Pros: Close to stadium and located on Michigan Ave. Our customer service was wonderful upon our check-in, he was graciously kind to upgrade us to king bed vs giving us a double.
Mediocre
3,0
Pros: Location
Excellent
9,0
Pros: Security provided on New Years Eve.
Mediocre
3,0
Pros: Location
Okay
4,0
Excellent
8,0
Pros: The vibe around the hotel
Good
6,0
Pros: The location was good
Good
7,0
Pros: The room had two bathrooms.
Excellent
10,0
Pros: Location is great. Wonderful older hotel that has been restored beautifully.
Excellent
8,0
Excellent
10,0
Pros: the convenience to everything in chicago. it's history, ambiance and overall appearance are amazing.
Excellent
8,0
Pros: They allowed me to check in early, The room was very nice, and its in a great location surrounded by places to dine.
Details
Reviews
Overall 8,5 Excellent
Based on 7 367 reviews
Location
9,0
Amenities
7,9
Service
7,9
Pool
7,3
Breakfast
7,1
Room
7,0
Cleanliness
6,7
Comfort
5,7
WiFi
5,5
Value
4,6
Location
9,0
Service
7,7
Pool
7,0
Breakfast
7,0
Room
6,9
Cleanliness
6,6
Food
6,2
Comfort
6,1
Value
4,6
WiFi
4,0
Location
8,9
Service
8,3
Wellness
7,8
Breakfast
7,1
Pool
7,0
Room
6,6
Cleanliness
6,3
Comfort
5,4
Value
4,3
WiFi
4,2
Location
9,1
Amenities
7,6
Service
7,3
Breakfast
7,2
Vibe
6,7
Cleanliness
6,6
Room
6,0
Comfort
5,4
Value
4,2
Location
8,9
Service
8,1
Vibe
6,9
Breakfast
6,7
Room
5,8
Comfort
5,8
Value
4,7
8,0 Excellent
Pros: Close to stadium and located on Michigan Ave. Our customer service was wonderful upon our check-in, he was graciously kind to upgrade us to king bed vs giving us a double.
Cons: Everything was great. Rooms could use different lighting to make it more brighter. Its very dim.
3,0 Mediocre
Pros: Location
Cons: Room was to dark and cold
9,0 Excellent
Pros: Security provided on New Years Eve.
Cons: FOOD choices in snack shop were overpriced.
3,0 Mediocre
Pros: Location
Cons: Overall experience
4,0 Okay
Pros:
Cons: The hotel charged me over 1000 USD without any reason. And I was charged twice. Once for the actually bill. And over 1000 USD without my knowledge or authorisation. I feel robbed. Otherwise it is a nice hotel, with friendly staff.
8,0 Excellent
Pros: The vibe around the hotel
Cons: No late night food.
6,0 Good
Pros: The location was good
Cons: The bathrooms were not clean and they have over charged after we agree to an additional charge for different rooms
7,0 Good
Pros: The room had two bathrooms.
Cons: The room seemed older and needed updates....peeling sink, rusting trim, bubbling ceiling....
10,0 Excellent
Pros: Location is great. Wonderful older hotel that has been restored beautifully.
Cons: No
8,0 Excellent
Pros:
Cons: I had to pay $40 for a roll out bed for one night
10,0 Excellent
Pros: the convenience to everything in chicago. it's history, ambiance and overall appearance are amazing.
Cons: nothing
8,0 Excellent
Pros: They allowed me to check in early, The room was very nice, and its in a great location surrounded by places to dine.
Cons: One of the beds was uncomfortable.
Welcome to the Hilton Chicago, Chicago’s best address for business or leisure, where a $50 million rejuvenation now provides you an environment where Cool meets Classic. The Hilton Chicago is located in the South Loop district of downtown Chicago, overlooking Grant Park, Lake Michigan, and within walking distance of State Street shopping, Financial District, Millennium Park, The Field Museum, Buckingham Fountain, Shedd Aquarium, Adler Planetarium and Soldier Field. The Hilton Chicago is also convenient to noted learning institutions such as University of Chicago, Columbia College, Roosevelt University and DePaul University. The Hilton Chicago provides easy access steps from its doors to local transportation by taxi, public bus or train which takes you directly to the numerous dining and shopping options, a multitude of surrounding corporate or association based offices, or a day out at Wrigley Field - Cubs, Cellular Field -White Sox and United Center - Bulls and Blackhawks. Business travelers from IBM, CNA Insurance, General Electric, Microsoft, Hewlett Packard, Accenture, Aramark, Siemens, Deloitte, Johnson and Johnson and many others enjoy the modern business conveniences of the Hilton Chicago. Those attending conventions/tradeshows will want to take advantage of the Hilton Chicago by being the second closest hotel to McCormick Place. The Hilton Chicago offers you 1541 stylishly designed accommodations, including 600 oversized rooms with two queen beds and two full bathrooms and our new Business Class Rooms with contemporary decor, complimentary WiFi, free access to fitness center and in-room refrigerator. You can also enjoy our Executive Towers Lounge with private floor access along with daily continental breakfast and evening bites and beverages. Other special features and amenities to take advantage of are the city’s largest hotel fitness center with indoor track and full-size pool with outdoor deck, our authentic Irish pub and eatery Kitty O’Shea's, 720 South Bar and Grill serving 3 meals per day, and our new popular grab-n-go SNAX serving on-premise baked goods, sandwiches, salads, pizza, gelatos and Starbuck’s Coffee. Our on-site 400 space parking garage is unique to most Chicago hotels. For those planning a meeting or convention, over 234,000 square feet or 70 rooms are available to you, including the world famous Grand Ballroom where Fortune 500 companies and World Leaders have met and dined for over 85 years.
With a stay at Royal Sonesta Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Michigan Avenue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
Overall 8,5 Excellent
Based on 6 175 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6,0
Pros: The room has excelente views
Excellent
10,0
Pros: Location was perfect
Good
7,0
Pros: Location was nice and the view if I would have kept my 31 floor.
Excellent
10,0
Pros: Excellent location near major sightseeing points of interest. Staff were friendly, welcoming and always offered advice on nearby restaurants, shops and transportation. Rooms were large, spotless and views amazing. Would recommend this hotel to anyone visiting Chicago for 1st time.
Excellent
10,0
Pros: Room, Location
Excellent
10,0
Pros: I LIKED EVERYTHING ABOUT THIS HOTEL. THE ROOM WAS VERY SPACIOUS AND CLEAN. THE STAFF WERE VERY NICE . THE RESTAURANT WAS AWESOME AS WELL.. I LOOK FORWARD TO STAYING HERE MY NEXT VISIT TO CHICAGO.
Excellent
8,0
Pros: quietness
Excellent
10,0
Pros: First of all, the hotel was NOT the Wyndham Grand, it was the Royal Sonesta. It changed ownership between when I made the reservation and my arrival. The staff was friendly and helpful. They were able to accommodate my room location request.
Excellent
10,0
Pros: Location
Excellent
10,0
Pros: beautiful hotel loved the bar plus a cool outside bar when the weather is nice a 5 min walk to the heart of Michigan ave for lunch at the Grand Luxe. it was a great choice
Excellent
10,0
Pros: The city view
Good
7,1
Pros: The room was very clean and comfortable with an amazing view of downtown! Also loved the location; easy access to everything downtown.
Details
Reviews
Overall 8,5 Excellent
Based on 6 175 reviews
Location
9,4
Room
7,9
Service
7,6
Bar
7,1
WiFi
6,7
Vibe
6,4
Food
6,3
Breakfast
4,8
Amenities
3,5
Location
9,3
Room
7,9
Comfort
7,7
Service
7,5
Bar
7,1
Vibe
5,7
Value
5,3
WiFi
5,3
Breakfast
4,5
Amenities
3,4
Location
9,4
Room
7,4
Bar
6,8
Service
6,5
Comfort
6,2
Vibe
6,0
Food
5,8
WiFi
5,2
Breakfast
4,8
Amenities
3,1
Location
9,7
Room
7,4
Service
7,4
Cleanliness
6,2
Food
6,2
Vibe
5,4
Breakfast
5,3
Amenities
3,3
Location
9,5
Room
7,8
Service
7,6
Comfort
7,4
Breakfast
5,1
Vibe
5,0
Amenities
3,3
6,0 Good
Pros: The room has excelente views
Cons: Too many noises
10,0 Excellent
Pros: Location was perfect
Cons:
7,0 Good
Pros: Location was nice and the view if I would have kept my 31 floor.
Cons: Hair in my shower head? Parking was horrible and very unprofessional unorganized.
10,0 Excellent
Pros: Excellent location near major sightseeing points of interest. Staff were friendly, welcoming and always offered advice on nearby restaurants, shops and transportation. Rooms were large, spotless and views amazing. Would recommend this hotel to anyone visiting Chicago for 1st time.
Cons: Nothing negative to say about this hotel
10,0 Excellent
Pros: Room, Location
Cons:
10,0 Excellent
Pros: I LIKED EVERYTHING ABOUT THIS HOTEL. THE ROOM WAS VERY SPACIOUS AND CLEAN. THE STAFF WERE VERY NICE . THE RESTAURANT WAS AWESOME AS WELL.. I LOOK FORWARD TO STAYING HERE MY NEXT VISIT TO CHICAGO.
Cons:
8,0 Excellent
Pros: quietness
Cons: The baggage helpers will breath down your neck look at your crazy and ask you where you parked
10,0 Excellent
Pros: First of all, the hotel was NOT the Wyndham Grand, it was the Royal Sonesta. It changed ownership between when I made the reservation and my arrival. The staff was friendly and helpful. They were able to accommodate my room location request.
Cons: The bathroom needs to be updated. Tub was chipped and the finish was dull. Looked dirty. Also, I needed to use public transportation while in the city. The doorman/concierge was helpful on the day of arrival, but nowhere to be found when leaving.
10,0 Excellent
Pros: Location
Cons:
10,0 Excellent
Pros: beautiful hotel loved the bar plus a cool outside bar when the weather is nice a 5 min walk to the heart of Michigan ave for lunch at the Grand Luxe. it was a great choice
Cons:
10,0 Excellent
Pros: The city view
Cons: Valet parking staff customer service
7,1 Good
Pros: The room was very clean and comfortable with an amazing view of downtown! Also loved the location; easy access to everything downtown.
Cons: The experience with valet was awful. Customer service was not good and it took nearly two hours to get my car back.
With a stay at Royal Sonesta Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Michigan Avenue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
Located in the beating heart of the bustling downtown district, Sheraton Grand Chicago is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed hotel accommodations, enhanced by contemporary essentials, the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted River North location near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Achieve your goals in 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Punctuate a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our riverview hotel is the perfect home base for your visit to downtown Chicago.
Overall 8,5 Excellent
Based on 5 529 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,0
Pros: location
Excellent
10,0
Pros: Large rooms and a friendly, helpful staff.
Good
7,0
Pros: Great location! Walking distance to Navy Pier, Millenium Park, shopping, and great restaurants. Right on the river and our room had a perfect view. Good stay overall.
Good
7,0
Pros: Location is great, within walking distance of a number of destinations. Nice view from the room.
Okay
4,0
Pros: Staff was very nice.
Good
7,0
Pros: Comfy bed
Excellent
10,0
Pros: everything about this hotel was amazing! The location and view can't be beat
Okay
5,0
Mediocre
2,0
Pros: None. I got a mysterious charge of $76. Called customer service and they transferred me to accounting that went straight to voicemail
Excellent
9,0
Pros: I ate the breakfast buffet once, it was great. Alex, was wonderful. I ate lunch there once it was good and again, Alex was a great server. I would have liked a little more variety on the menu, turkey burger perhaps. The room service wings were not so good, the bar-b-qued orders to rooms 1217 and 1701 were under cooked, room 1701 returned theirs that night and room 1217 returned theirs downstairs the next day. Please consider adding another flavor choice, southerners like lemon pepper. Overall, it was a great time in Chicago and a good stay at the Sheraton. I would recommend it. I am an ITA (independent travel agent) ARC #10548020 CLIA #00323643 InteleTravel #5612729666
Good
6,3
Pros: Location is great for the view of the river. Probably ideal in the summer vs winter stay.
Excellent
10,0
Pros: We stayed during All Star Weekend and the location was amazing. You’re near everything, lots of shopping places to go to.
Details
Reviews
Overall 8,5 Excellent
Based on 5 529 reviews
Location
9,1
Service
7,8
Room
7,2
Vibe
6,3
WiFi
5,9
Bar
5,9
Comfort
5,8
Breakfast
5,7
Food
5,5
Pool
4,4
Value
4,0
Location
8,8
Service
7,6
Room
6,9
Cleanliness
6,8
Breakfast
5,6
Vibe
5,5
Food
5,3
Comfort
5,2
Pool
4,7
Value
3,7
WiFi
3,0
Location
9,2
Service
7,7
Room
6,8
Bar
5,7
Comfort
5,7
Vibe
5,5
Breakfast
5,3
Food
5,1
Value
3,6
Location
8,8
Service
7,0
Room
6,3
Comfort
5,9
Breakfast
5,4
Value
3,9
Location
9,1
Service
7,8
Amenities
7,6
Room
7,0
Comfort
6,3
Value
3,9
8,0 Excellent
Pros: location
Cons: parking was not very convienent
10,0 Excellent
Pros: Large rooms and a friendly, helpful staff.
Cons:
7,0 Good
Pros: Great location! Walking distance to Navy Pier, Millenium Park, shopping, and great restaurants. Right on the river and our room had a perfect view. Good stay overall.
Cons: Room was so loud! Not from noisy neighbors or even street traffic, but constant knocking and clanging in the walls. (Not sure if it was coming from above or next to our room). It went on all hours of the morning. Also did not get housekeeping service.
7,0 Good
Pros: Location is great, within walking distance of a number of destinations. Nice view from the room.
Cons: Long wait to check in. Have to be a “member†for free WiFi. Came back to a dirty room because housekeeping never came. Room was large but strange shape- TV too far from bed to see. Bathtub didn’t drain. Lamp in room flickered. Lots of s
4,0 Okay
Pros: Staff was very nice.
Cons: Additional fees for parking and internet. Also unable to have roll out bed due to fire policy.
7,0 Good
Pros: Comfy bed
Cons: I was charged the wrong price
10,0 Excellent
Pros: everything about this hotel was amazing! The location and view can't be beat
Cons:
5,0 Okay
Pros:
Cons: reserved king bed and got 2 full beds. No room cleaning on first day. Clearly overpriced.
2,0 Mediocre
Pros: None. I got a mysterious charge of $76. Called customer service and they transferred me to accounting that went straight to voicemail
Cons: I got a mysterious charge of $76. Called customer service and they transferred me to accounting that went straight to voicemail . Pool was freezing, asked attendant to turn it up, they never did. So basically paid for a pool that could not be used
9,0 Excellent
Pros: I ate the breakfast buffet once, it was great. Alex, was wonderful. I ate lunch there once it was good and again, Alex was a great server. I would have liked a little more variety on the menu, turkey burger perhaps. The room service wings were not so good, the bar-b-qued orders to rooms 1217 and 1701 were under cooked, room 1701 returned theirs that night and room 1217 returned theirs downstairs the next day. Please consider adding another flavor choice, southerners like lemon pepper. Overall, it was a great time in Chicago and a good stay at the Sheraton. I would recommend it. I am an ITA (independent travel agent) ARC #10548020 CLIA #00323643 InteleTravel #5612729666
Cons: Food choices in the LB on level 2. I am a foodie. Try to incorporate a little more variety in the cuisine. What was served was delicious.
6,3 Good
Pros: Location is great for the view of the river. Probably ideal in the summer vs winter stay.
Cons: Rooms are just ok. View somewhat makes up for the size of the room & amenities. Pool are temperature too cold for winter season. Not much to chose from for room service options. Older rooms with few modern upgrades.
10,0 Excellent
Pros: We stayed during All Star Weekend and the location was amazing. You’re near everything, lots of shopping places to go to.
Cons:
Located in the beating heart of the bustling downtown district, Sheraton Grand Chicago is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed hotel accommodations, enhanced by contemporary essentials, the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted River North location near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Achieve your goals in 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Punctuate a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our riverview hotel is the perfect home base for your visit to downtown Chicago.
A stay at River Hotel places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. Featured amenities include a business center, express check-in, and express check-out.
Overall 8,5 Excellent
Based on 5 452 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,0
Pros: The hotel offers a washer and dryer free of charge with soap. I really like that the best out of all the amenities in the hotel.
Excellent
8,0
Pros: Location was in a very nice spot. The staff were nice and professional.
Okay
5,0
Pros: It’s was close
Excellent
9,0
Excellent
10,0
Pros: Location, nice room, great view, wonderful staff
Excellent
8,0
Pros: Staffs were kind and helpful. Location is not bad considering price.
Excellent
9,0
Pros: Location. Clean. Friendly Staff.
Excellent
10,0
Pros: The location was fantastic for walking around Chicago. And the staff was helpful and friendly. The complimentary water was also much appreciated.
Excellent
10,0
Pros: Was close to everything.
Excellent
10,0
Pros: Location
Excellent
8,0
Pros: Nice simple hotel room located near the Chicago River. Easy access to all local attractions.
Excellent
10,0
Pros: Location, staffs are awesome and it's clean
Details
Reviews
Overall 8,5 Excellent
Based on 5 452 reviews
Location
9,7
Service
8,8
Value
8,4
WiFi
8,4
Room
6,3
Breakfast
4,1
Comfort
3,5
Location
9,6
Service
9,2
Value
8,1
WiFi
7,3
Cleanliness
6,6
Room
5,9
Breakfast
3,7
Comfort
3,4
Location
9,8
Service
8,5
WiFi
7,2
Room
6,1
Vibe
5,7
Breakfast
3,7
Comfort
3,6
Location
9,7
Value
8,4
Service
8,4
Wellness
8,1
Room
6,8
Cleanliness
6,6
Vibe
5,4
Amenities
5,4
Comfort
4,6
Breakfast
4,3
Location
9,7
Service
8,8
Cleanliness
6,5
Room
5,7
Vibe
5,6
Comfort
3,6
9,0 Excellent
Pros: The hotel offers a washer and dryer free of charge with soap. I really like that the best out of all the amenities in the hotel.
Cons:
8,0 Excellent
Pros: Location was in a very nice spot. The staff were nice and professional.
Cons: The bed sheets/blanket were not fantastic, but did suffice.
5,0 Okay
Pros: It’s was close
Cons: The parking was really bad
9,0 Excellent
Pros:
Cons: Our room was small but nice and clean.
10,0 Excellent
Pros: Location, nice room, great view, wonderful staff
Cons:
8,0 Excellent
Pros: Staffs were kind and helpful. Location is not bad considering price.
Cons: Not clean. There were used shampoo, some empty bottle, caps.
9,0 Excellent
Pros: Location. Clean. Friendly Staff.
Cons: Room size.
10,0 Excellent
Pros: The location was fantastic for walking around Chicago. And the staff was helpful and friendly. The complimentary water was also much appreciated.
Cons: The elevators ran so slow sometimes! And it could have used a dish towel or drying rack in the room. Also, it would have been nice to be able to control the thermostat instead of just the fan.
10,0 Excellent
Pros: Was close to everything.
Cons: $53 parking fee.
10,0 Excellent
Pros: Location
Cons:
8,0 Excellent
Pros: Nice simple hotel room located near the Chicago River. Easy access to all local attractions.
Cons: Breakfast foods disappeared quickly. Either they ran out or were only placed out for a very limited amount of time.
10,0 Excellent
Pros: Location, staffs are awesome and it's clean
Cons:
A stay at River Hotel places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. Featured amenities include a business center, express check-in, and express check-out.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
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Overall 8,4 Excellent
Based on 11 259 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,0
Pros: Location and historical significance. Beautiful lobby.
Excellent
10,0
Pros: Like the location most of all. Can walk to lots of our favorite places.
Excellent
10,0
Pros: Super clean, historical, very nice staff! Close to everything. 3/4 mile to train station. Super close to state street. 1.5 miles to Navy Pier. 2 miles to Water Tower.
Excellent
9,0
Pros: Location
Excellent
9,0
Pros: Great hotel, great location.
Good
6,0
Excellent
9,0
Pros: The Palmer House is a great, old hotel. Very friendly place and overall very good place
Poor
1,0
Pros: I can't find one thing that I like about this place.
Good
7,0
Pros: The location is great! Conveniently located near transportation, food and entertainment.
Excellent
9,0
Pros: I absolutely loved sitting in the lobby and having a few cocktails! The check in/check out process was very easy and the staff was friendly. It was also nice having a Starbucks on property, and you can't beat the location of the hotel.
Excellent
10,0
Pros: Incredible historic hotel with an entire ground floor of high end shops and restaurants in the heart of downtown, couldn't ask for better.
Excellent
10,0
Pros: Close proximity to Millennium Park. Easy access to train stations for easy transportation. The parking ramp was across the street from the hotel but it was actually super convenient.
_S-image.jpg?width=330&height=170&xhint=1494&yhint=1216&crop=true)
Details
Reviews
Overall 8,4 Excellent
Based on 11 259 reviews
Location
9,4
Vibe
8,3
Amenities
8,1
Bar
7,4
Service
7,2
Breakfast
6,7
Value
5,2
Cleanliness
5,1
Room
5,0
WiFi
5,0
Comfort
4,1
Pool
1,2
Location
9,6
Amenities
8,3
Vibe
8,2
Service
7,5
Bar
7,2
Breakfast
7,0
Value
5,1
Comfort
4,9
Room
4,8
Cleanliness
4,7
WiFi
3,4
Pool
1,1
Location
9,5
Vibe
8,5
Amenities
7,9
Bar
7,2
Breakfast
7,1
Service
7,1
Cleanliness
4,8
Room
4,4
Comfort
3,9
WiFi
3,5
Location
9,4
Vibe
8,0
Bar
7,5
Service
7,2
Value
5,3
Cleanliness
5,1
Room
4,1
Comfort
3,7
WiFi
3,1
Location
9,3
Vibe
7,5
Breakfast
7,2
Service
7,1
Value
5,3
Room
3,9
Comfort
3,7
WiFi
3,6
8,0 Excellent
Pros: Location and historical significance. Beautiful lobby.
Cons: No.
10,0 Excellent
Pros: Like the location most of all. Can walk to lots of our favorite places.
Cons:
10,0 Excellent
Pros: Super clean, historical, very nice staff! Close to everything. 3/4 mile to train station. Super close to state street. 1.5 miles to Navy Pier. 2 miles to Water Tower.
Cons: Rooms are outdated and dark/dreary but that's okay for me. Beds are soft and somewhat lumpy but again not a big deal. I would recommend staying here.
9,0 Excellent
Pros: Location
Cons:
9,0 Excellent
Pros: Great hotel, great location.
Cons: The room was not that great but expected for the great deal we got.
6,0 Good
Pros:
Cons: I guess I expected too much from a grand old hotel. I thought it would be a bit more exclusive, but it is a Hilton with 1000 rooms. It was perfectly acceptable but not special.
9,0 Excellent
Pros: The Palmer House is a great, old hotel. Very friendly place and overall very good place
Cons: The bathrooms are a bit small, but somewhat difficult to deal with as it is a VERY old hotel. Go there for the history, not the size of the bathrooms.
1,0 Poor
Pros: I can't find one thing that I like about this place.
Cons: Rooms are so small and the bathroom can hardly fit two persons at the same time. The toilet takes forever to flush. Nothing is free not even a bottle of water.
7,0 Good
Pros: The location is great! Conveniently located near transportation, food and entertainment.
Cons: The bathroom in our room was not very clean and had mold in multiple areas of the shower. There was no fan in the bathroom. When housekeeping was requested for basic things like towels and pillows it took several hours and multiple requests to receive.
9,0 Excellent
Pros: I absolutely loved sitting in the lobby and having a few cocktails! The check in/check out process was very easy and the staff was friendly. It was also nice having a Starbucks on property, and you can't beat the location of the hotel.
Cons: Our room was very underwhelming. It was very tiny and not what I expected when I booked a King room. Also, the restaurant in the hotel (the more casual one, I think it was called Potters?) was absolutely disorganized. Garbage everywhere and what seemed to be only 2 employees working. We waited at a table for 25 mins with no service and ended up leaving.
10,0 Excellent
Pros: Incredible historic hotel with an entire ground floor of high end shops and restaurants in the heart of downtown, couldn't ask for better.
Cons: Bathrooms are tiny, nothing to be done - except use the much larger showers in the fitness center!
10,0 Excellent
Pros: Close proximity to Millennium Park. Easy access to train stations for easy transportation. The parking ramp was across the street from the hotel but it was actually super convenient.
Cons:
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
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Overall 8,4 Excellent
Based on 4 674 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Poor
1,0
Pros: Location ONLY
Poor
1,0
Pros: Nothing not worth the money the remote was the coolest thing
Mediocre
2,5
Excellent
8,0
Pros: I liked the value for money, the kindness of the staff, and the location. I really liked the fact there was a great restaurant door to door so traveling in February became much more pleasant, allowing me to find great dinner easily and without wearing my coat! I also liked the space in my room and that it was very quiet although it was 4th floor and relatively close to the main road. In addition, I found the hotel policy for receiving packages very helpful! Generally, as a woman traveling alone, I felt safe and that I can ask help from the staff who were very friendly.
Excellent
10,0
Pros: Excellent location. It was a less than 10 minute walk from the subway station on the line that comes directly from O'hare. My flight got cancelled, so it made for the perfect stop to see the city a little bit before my new flight took off!
Excellent
8,0
Pros: Location for the price
Excellent
8,0
Pros: Reasonable altenartive for the more expensive hotels located in the downtown. You must have a car in order to enjoy the area. Othwewise you will be disconnected. Please make sure to ask for quite rooms that won't be facing loudly highway. Price was the key factor I decided to stay in this location. The hotel b
Good
7,0
Pros: Price
Good
7,9
Pros: Close to the museums and iconic downtown tourist attractions. Clean and a good value.
Excellent
9,2
Pros: Location is good but anyone with vehicles i need to tell you guys need to pay 50 USD per day(from check in to next day 6 Pm)
Excellent
9,0
Pros: It was clean and we were able to proceed fairly quickly.
Poor
1,0
Pros: Staff was both nice and respectful! Room was cozy and clean. Great location.
Details
Reviews
Overall 8,4 Excellent
Based on 4 674 reviews
Location
9,6
Bar
9,3
Wellness
9,0
Food
8,8
WiFi
8,6
Service
8,5
Value
8,4
Room
6,1
Vibe
5,3
Comfort
4,3
Breakfast
3,9
Location
9,6
Wellness
8,9
Value
8,4
Service
8,3
WiFi
7,4
Room
5,9
Vibe
4,6
Comfort
4,5
Breakfast
4,2
Location
9,9
Bar
8,9
Service
8,6
Value
8,4
WiFi
7,6
Cleanliness
5,9
Room
5,9
Comfort
4,4
Vibe
4,4
Breakfast
4,0
Location
9,7
Bar
9,3
Food
8,9
Service
8,4
Value
8,3
Room
6,1
Comfort
4,3
Vibe
4,3
Breakfast
3,5
Location
9,6
Bar
9,2
Wellness
9,1
Service
8,7
Value
8,5
Room
5,8
Comfort
4,2
Vibe
4,1
1,0 Poor
Pros: Location ONLY
Cons: Staff said the early check in charge was $50 whereas the guy I spoke on the phone said it was a lot cheaper. It made no sense as I paid $-- for the night, yet I had to pay $50 extra for 3hr. Horrible Room Condition, Disgusting Bathroom. Def not 4 sta
1,0 Poor
Pros: Nothing not worth the money the remote was the coolest thing
Cons: Everything
2,5 Mediocre
Pros:
Cons: The management Billy was rude and mean
8,0 Excellent
Pros: I liked the value for money, the kindness of the staff, and the location. I really liked the fact there was a great restaurant door to door so traveling in February became much more pleasant, allowing me to find great dinner easily and without wearing my coat! I also liked the space in my room and that it was very quiet although it was 4th floor and relatively close to the main road. In addition, I found the hotel policy for receiving packages very helpful! Generally, as a woman traveling alone, I felt safe and that I can ask help from the staff who were very friendly.
Cons: I didn't like the fact my fridge wasn't working, I hope next time the hotel can check it before I enter the room. The positive feedback I can give is that the staff was very nice and gave me an alternative fridge that I used during my stay. Also, I would generally appreciate a bigger variety of pillows for choice. I would also add a small new sponge to clean the dishes in the kitchen so each guest will have a new personal sponge to clean dishes, which may make you feel more comfortable.
10,0 Excellent
Pros: Excellent location. It was a less than 10 minute walk from the subway station on the line that comes directly from O'hare. My flight got cancelled, so it made for the perfect stop to see the city a little bit before my new flight took off!
Cons:
8,0 Excellent
Pros: Location for the price
Cons: No easy parking
8,0 Excellent
Pros: Reasonable altenartive for the more expensive hotels located in the downtown. You must have a car in order to enjoy the area. Othwewise you will be disconnected. Please make sure to ask for quite rooms that won't be facing loudly highway. Price was the key factor I decided to stay in this location. The hotel b
Cons: Nothing to say. My stay for too short though :-)
7,0 Good
Pros: Price
Cons: Small room
7,9 Good
Pros: Close to the museums and iconic downtown tourist attractions. Clean and a good value.
Cons: It’s in downtown but it’s a 30 minute walk to locations outside downtown.
9,2 Excellent
Pros: Location is good but anyone with vehicles i need to tell you guys need to pay 50 USD per day(from check in to next day 6 Pm)
Cons:
9,0 Excellent
Pros: It was clean and we were able to proceed fairly quickly.
Cons: The desk clerk was a little bit obnoxious
1,0 Poor
Pros: Staff was both nice and respectful! Room was cozy and clean. Great location.
Cons: Elevator kept stopping on floors and getting stuck w/o the door opening. Decided to take stairwell and got locked in and had to call hotel staff to get us out. My four year old was having an anxiety due to this. There should be a no re-entry sign...
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Steal the scene and experience the Gold Coast of Chicago like never before. Perfectly located on Lake Shore Drive, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style - from sleek hotel rooms and suites with waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. Ignite your senses with inspired American cuisine prepared with a seasonal focus at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Overall 8,4 Excellent
Based on 3 385 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,0
Pros: Location, views and price
Excellent
9,0
Pros: Rooms were cool. Beds were comfortable. Nice relaxing spaces in the lobby.
Excellent
8,0
Pros: IT is near the navy pier and the Michigan Av. Loved the view to the lake and city.
Excellent
9,0
Pros: We overall made the best of a bad situation. We enjoyed the night with dancing, drinks, singing, walks around the streeterville area, watched the Navy Pier fireworks, and the not so early check out! To despite the $75 room service discrepancy the hotel manager that night ended up giving us an so called complimentary order of wings while still charging us for the burger and the rest of the first order which cost about $50 still. Money wasn't the issue, it's the throwing away money for something we didn't get. Overall we will be back because, we totally enjoyed!!!! It was a lesson learned.
Excellent
10,0
Pros: Everything! The room, and hotel is stunning. Staff is really outstanding. Really enjoyed my stay.
Excellent
8,0
Pros: Clean hotel, great staff, Across the street is the Navy Pier. The fitness center is nice.
Excellent
8,0
Pros: The hotel was in a good location for what we wanted. The decor was very nice and the staff attentive and friendly. Good fitness area as well.
Excellent
9,2
Pros: Location and great staff.
Excellent
10,0
Pros: Great location and staff is very helpful.
Excellent
9,0
Excellent
9,0
Pros: Location.
Excellent
9,0
Pros: The location of the hotel was great!!! The staff was very friendly, helpful and accommodating! Our group was only there for a couple of days so did not take advantage of the hotel amenities since we wanted to see as much of downtown Chicago as possible.
Details
Reviews
Overall 8,4 Excellent
Based on 3 385 reviews
Location
9,2
Service
7,6
Room
7,1
Amenities
6,2
Cleanliness
5,8
Breakfast
5,6
WiFi
5,5
Comfort
5,3
Food
5,1
Value
4,7
Location
9,0
Service
7,8
Room
5,7
Cleanliness
5,6
Food
5,6
Comfort
5,0
Value
4,8
Pool
3,8
WiFi
3,5
Location
9,3
Service
7,7
Room
7,1
Breakfast
6,0
Cleanliness
5,7
Comfort
5,5
Food
5,1
Value
4,8
WiFi
3,8
Location
9,4
Service
8,0
Room
6,8
Room
6,3
7,0 Good
Pros: Location, views and price
Cons: The decor was a little tired. Rooms and hallway are dark. You have to request for a fridge, microwave and coffee maker. None of those appliances are there in the room otherwise.
9,0 Excellent
Pros: Rooms were cool. Beds were comfortable. Nice relaxing spaces in the lobby.
Cons: It's a bit off the beaten path. About .7 miles from MI Avenue. Also, no free breakfast. I paid over $50 for my daughter and I to have a lackluster buffet one morning at the hotel.
8,0 Excellent
Pros: IT is near the navy pier and the Michigan Av. Loved the view to the lake and city.
Cons: A little Far away from the subway station.
9,0 Excellent
Pros: We overall made the best of a bad situation. We enjoyed the night with dancing, drinks, singing, walks around the streeterville area, watched the Navy Pier fireworks, and the not so early check out! To despite the $75 room service discrepancy the hotel manager that night ended up giving us an so called complimentary order of wings while still charging us for the burger and the rest of the first order which cost about $50 still. Money wasn't the issue, it's the throwing away money for something we didn't get. Overall we will be back because, we totally enjoyed!!!! It was a lesson learned.
Cons: I didn't like when you miss room service for food that they choose to throw it out and still charge you. That's a scam! Especially when we weren't informed of the policy. A few minutes to an hour does not create food poison. It's no different than ordering the food and waiting until you're ready to eat afterwards.
10,0 Excellent
Pros: Everything! The room, and hotel is stunning. Staff is really outstanding. Really enjoyed my stay.
Cons: N/A
8,0 Excellent
Pros: Clean hotel, great staff, Across the street is the Navy Pier. The fitness center is nice.
Cons: No coffee maker in the room, requested a fridge but they did not have any available until the last night of our stay. Room had a minor odor as if someone previously smoked in it. There is a pool but no hot tub. Spa has closed.
8,0 Excellent
Pros: The hotel was in a good location for what we wanted. The decor was very nice and the staff attentive and friendly. Good fitness area as well.
Cons:
9,2 Excellent
Pros: Location and great staff.
Cons: Beds could be more comfortable.
10,0 Excellent
Pros: Great location and staff is very helpful.
Cons: Just a bit noisy during the middle of the night.
9,0 Excellent
Pros:
Cons: One of the robes provided had some stains on the shoulder and wasn’t usable
9,0 Excellent
Pros: Location.
Cons: Certain surfaces of the room we stayed in (#1005) were not wiped down. There was food and drink spots on our night stands and the desk that the tv sat on.
9,0 Excellent
Pros: The location of the hotel was great!!! The staff was very friendly, helpful and accommodating! Our group was only there for a couple of days so did not take advantage of the hotel amenities since we wanted to see as much of downtown Chicago as possible.
Cons:
Steal the scene and experience the Gold Coast of Chicago like never before. Perfectly located on Lake Shore Drive, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style - from sleek hotel rooms and suites with waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. Ignite your senses with inspired American cuisine prepared with a seasonal focus at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8,3 Excellent
Based on 6 540 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Okay
4,0
Pros: Location is key here. Down the street from Eataly and a ton of other restaurants.
Excellent
8,0
Pros: Stylish place in the heart of Magnificent Line. There is a laundry (washer+dryer) and ATM inside.
Excellent
8,0
Pros: Location.
Excellent
10,0
Pros: The theme stood out best based on how old fashioned it felt but with a new age flare on the inside. Additionally, the beds are comfortable, the shower pressure was awesome. Definitely greatly located in the middle of the city.
Excellent
10,0
Pros: It was very affordable and located close to the river area
Excellent
10,0
Pros: Perfect
Poor
1,0
Pros: Nothing at all.
Good
7,0
Pros: The rooms were clean and comfortable. Its safe and very central.
Excellent
8,0
Pros: Staff in front desk was very nice! Location, location, location!!! Value..room is small but for a brief business stay it was perfect.
Excellent
10,0
Pros: Very good
Excellent
10,0
Pros: Perfect
Excellent
10,0
Pros: Cleaniness of the shower room and toilet.
Details
Reviews
Overall 8,3 Excellent
Based on 6 540 reviews
Location
9,7
WiFi
9,3
Bar
8,7
Value
8,2
Service
8,0
Room
6,3
Breakfast
5,3
Comfort
4,6
Location
9,7
WiFi
8,7
Bar
8,2
Service
8,1
Room
7,1
Comfort
5,8
Breakfast
4,0
Location
9,5
Vibe
9,0
Bar
8,7
Service
7,6
Breakfast
5,0
Room
4,5
Comfort
2,5
Location
9,6
Bar
8,7
Value
8,3
Service
8,2
Breakfast
5,6
Room
5,3
Comfort
4,2
Location
9,8
Bar
8,9
Service
8,1
Value
8,0
Room
5,0
Breakfast
4,9
Comfort
4,3
4,0 Okay
Pros: Location is key here. Down the street from Eataly and a ton of other restaurants.
Cons: This is NOT a hotel. This is a grown up hostel with little to any amenities. Free WiFi was probably the best thing about it. Had not stayed in a bunk bed since I was a kid and this was not a pleasant experience for an over 40 dad bod.
8,0 Excellent
Pros: Stylish place in the heart of Magnificent Line. There is a laundry (washer+dryer) and ATM inside.
Cons: The hostel rooms are very small, where 4 persons sleep on 2 square meters. Bathrooms are also inside each room, with both toilet and shower together, that could lead to queues at the morning. There is no common area except a bar area, that is very loud.
8,0 Excellent
Pros: Location.
Cons: This is a Hostel. Not so much a Hotel. If you are in your 20’s-30’s it’s Cool Trendy. But as a 60 plus year old. Please Emphasize that this is a Hostel!!.
10,0 Excellent
Pros: The theme stood out best based on how old fashioned it felt but with a new age flare on the inside. Additionally, the beds are comfortable, the shower pressure was awesome. Definitely greatly located in the middle of the city.
Cons: The lack of a substantial heating system at some times.
10,0 Excellent
Pros: It was very affordable and located close to the river area
Cons: No
10,0 Excellent
Pros: Perfect
Cons:
1,0 Poor
Pros: Nothing at all.
Cons: This place was horrible from the staff to the room. The room was cold and the heater wasn't working properly. The hotel gave me a desktop portable heater. They didn't change the sheets because they said they do it every three days. The rooms are small
7,0 Good
Pros: The rooms were clean and comfortable. Its safe and very central.
Cons: The kitchen could've been cleaner.
8,0 Excellent
Pros: Staff in front desk was very nice! Location, location, location!!! Value..room is small but for a brief business stay it was perfect.
Cons: I have been at this hotel /hostel many times. I got a shared room this time and the curtain in the bathroom was very moldy..l know its a shared room but come on guys..it just takes a wash or replacement. This was unusual the bathrooms are usually very clean. Also the rooms are showing wear..The curtains that keep the beds private are getting stained. Hopefully the hotel will get on it.
10,0 Excellent
Pros: Very good
Cons:
10,0 Excellent
Pros: Perfect
Cons:
10,0 Excellent
Pros: Cleaniness of the shower room and toilet.
Cons: There is a paper lamp in the common area but unable to turn on light. Had to pack my luggage in dark.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Overall 8,2 Excellent
Based on 5 406 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: last minute trip, used Whitehall befor. enjoy the location and price
Excellent
10,0
Pros: classic, the loved the staff, they were so helpful
Good
6,0
Pros: The staff & location; the restaurant & bar.
Excellent
9,4
Pros: Location was awesome. Staff was excellent.
Okay
4,0
Pros: Location
Excellent
8,0
Pros: The restaurant attached had the best breakfast I’ve had in years.
Excellent
10,0
Pros: Good location, 1 block off of Michigan. Great deal, $299 for a King Junior Suite, approx 450'. NICE!
Excellent
10,0
Pros: Great spot for seeing a play at Broadway playhouse and eating Francesca!! Loved it!
Okay
5,0
Pros: Location
Excellent
10,0
Pros: The room was great!
Good
6,0
Pros: Clean
Excellent
9,0
Pros: Great staff. Great location. Great room.
Details
Reviews
Overall 8,2 Excellent
Based on 5 406 reviews
Location
9,7
Service
8,6
Cleanliness
6,5
WiFi
6,5
Room
5,8
Breakfast
5,2
Wellness
4,8
Vibe
4,4
Amenities
4,1
Location
9,9
Service
8,7
Value
7,4
Bar
7,4
Cleanliness
6,5
Room
5,7
Comfort
5,6
Breakfast
5,0
Amenities
4,3
Wellness
4,1
Vibe
3,4
Location
9,5
Service
8,8
Cleanliness
6,4
Comfort
6,2
Room
5,6
Breakfast
4,7
WiFi
4,2
Amenities
3,9
Vibe
3,7
Location
9,7
Service
8,5
Value
7,1
Comfort
6,5
Cleanliness
6,1
Room
5,4
Breakfast
4,8
Amenities
3,8
Vibe
3,6
Location
9,6
Service
8,5
Room
4,5
Vibe
3,5
10,0 Excellent
Pros: last minute trip, used Whitehall befor. enjoy the location and price
Cons:
10,0 Excellent
Pros: classic, the loved the staff, they were so helpful
Cons:
6,0 Good
Pros: The staff & location; the restaurant & bar.
Cons: 1t. room they gave me had no hot water, the sink did not drain, the wifi was almost nonexistent, the hotel needs to be updated. I had an emergency and had to return home so I check out 2 days early and I could not get back the money for the 2 day's.
9,4 Excellent
Pros: Location was awesome. Staff was excellent.
Cons: The bar didn’t open till 4pm. The carpet in the room was kind of dirty. I couldn’t let my son crawl around on it. Very cool hotel though.
4,0 Okay
Pros: Location
Cons: Difficult to regulate room temperature - either too warm or too cold. Temperature in restaurant was cold - people eating with coats on. Staff forgot to give us our wake up call.
8,0 Excellent
Pros: The restaurant attached had the best breakfast I’ve had in years.
Cons: When I booked it said parking was included; however, when I arrived it was $65 for the night.
10,0 Excellent
Pros: Good location, 1 block off of Michigan. Great deal, $299 for a King Junior Suite, approx 450'. NICE!
Cons: no early breakfast. Restaurant didnt open until 0700.
10,0 Excellent
Pros: Great spot for seeing a play at Broadway playhouse and eating Francesca!! Loved it!
Cons: I have no recommendations. Everything i needed was there!!
5,0 Okay
Pros: Location
Cons: Dated, broken shower and lamp, couldn’t control heat, nasty front desk staff, requested early room housekeeping twice and was not done.
10,0 Excellent
Pros: The room was great!
Cons: Nothing really
6,0 Good
Pros: Clean
Cons: No coffee maker, microwave, refrigerator
9,0 Excellent
Pros: Great staff. Great location. Great room.
Cons:
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8,0 Excellent
Based on 7 244 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,0
Pros: The location was 5-10 mins from everywhere we wanted to go
Mediocre
3,8
Pros: location
Good
7,9
Pros: It is very central, you can walk everywhere in the downtown area and there are lots of restaurants around in walking distance.
Excellent
8,3
Pros: was ok !
Good
6,0
Pros: the bed and location was amazing
Excellent
8,0
Pros: The location & room size!
Excellent
10,0
Pros: Location of the hotel was perfect for what we needed. Great location to shopping and tons of restaurants. Room was clean and well appointed. Sunday brunch was a bit pricey so we didn’t eat at the hotel.
Poor
1,0
Pros: Location
Excellent
10,0
Pros: Excellent location. Very well managed and maintained. Good value. Staff were pleasant and genuinely helpful.
Mediocre
2,0
Pros: The staff was friendly. Apart from that I was extremely dissatisfied with my stay. The staff was very nice but the hotel seemed understaffed. (More on that in the next question) Also, the bathroom design was nice.
Excellent
10,0
Pros: The location and price
Excellent
8,0
Pros: Room was very spacious! It was very comfortable! Location is perfect!
Details
Reviews
Overall 8,0 Excellent
Based on 7 244 reviews
Location
9,5
Service
6,7
Cleanliness
6,4
Food
6,2
Room
5,9
Value
5,7
Vibe
5,7
Breakfast
5,7
Bar
5,5
WiFi
5,1
Comfort
4,3
Amenities
4,1
Location
9,6
Wellness
8,8
Service
6,8
Cleanliness
6,4
Room
6,4
Value
6,1
Food
6,1
Breakfast
6,0
Bar
5,7
Vibe
5,5
Comfort
5,2
Amenities
4,0
WiFi
3,5
Location
9,6
Service
6,9
Cleanliness
6,6
Food
6,3
Breakfast
6,1
Vibe
5,5
Room
5,5
Bar
5,0
Amenities
4,3
Comfort
3,8
WiFi
3,5
Location
9,8
Service
6,6
Cleanliness
6,3
Room
6,0
Food
6,0
Breakfast
5,7
Value
5,6
Vibe
5,3
Comfort
4,3
Amenities
4,2
WiFi
3,6
Location
9,5
Cleanliness
6,3
Food
6,2
Service
6,1
Room
5,6
Value
5,3
Breakfast
5,0
Vibe
5,0
Comfort
4,7
Amenities
3,7
WiFi
3,7
8,0 Excellent
Pros: The location was 5-10 mins from everywhere we wanted to go
Cons: The rooms are extremely small.
3,8 Mediocre
Pros: location
Cons: First of all I was very excited to stay at this hotel because of its location and the photos that is uploaded are very nice. I booked a King size room but the bed was barley a queen. no mini bar, no room service, no coffee or tea in the room. yet they are charging a resort fees that is around 40% of your total stay amount, which i found very ridiculous. the only good thing is the location
7,9 Good
Pros: It is very central, you can walk everywhere in the downtown area and there are lots of restaurants around in walking distance.
Cons: The A/C was very very loud and we were able to turn it down but it was not possible to shut it off completely. The stuff wasn’t very helpfully either when we addressed this topic.
8,3 Excellent
Pros: was ok !
Cons: Breakfast is too expensive for what they offer you!
6,0 Good
Pros: the bed and location was amazing
Cons: It was a single twin bed that could not sleep two people on it
8,0 Excellent
Pros: The location & room size!
Cons: Restroom was small!
10,0 Excellent
Pros: Location of the hotel was perfect for what we needed. Great location to shopping and tons of restaurants. Room was clean and well appointed. Sunday brunch was a bit pricey so we didn’t eat at the hotel.
Cons: No everything was good
1,0 Poor
Pros: Location
Cons: Awful parking experience, unhelpful manager.
10,0 Excellent
Pros: Excellent location. Very well managed and maintained. Good value. Staff were pleasant and genuinely helpful.
Cons: It's downtown. So, parking is expensive. I don't like the "facility fee." It's a trick to advertise a lower price than actual cost of staying there.
2,0 Mediocre
Pros: The staff was friendly. Apart from that I was extremely dissatisfied with my stay. The staff was very nice but the hotel seemed understaffed. (More on that in the next question) Also, the bathroom design was nice.
Cons: Where to I begin. The door to the hall had a large gap so the room did not stay the temperature we wanted and you could hear every conversation being held in the hallway word for word. Next, the remote for the TV was out of battery and the TV buttons were virtually unreachable with how it was mounted to the wall. Furthermore, my girlfriend went to take a shower and to her horror found quite a few pieces of hair in the shower, long black hairs, she has blonde hair and I have extremely short brown hair. Moving on, I could not find a maid anywhere on our floor to get some more towels. The cart was there, but the maid was no where to be found.
10,0 Excellent
Pros: The location and price
Cons:
8,0 Excellent
Pros: Room was very spacious! It was very comfortable! Location is perfect!
Cons: The bathroom was outdated and small for such a big room.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Originally built to accommodate visitors to the Worlds Colombian Exposition in 1893, the guest rooms and suites of the Congress Plaza Hotel are truly spacious by todays standards. There are a total of 870 guest accommodations, including 36 deluxe suites, many of which overlook the beautiful waters of Lake Michigan. High speed internet in guest rooms is complimentary. Wireless internet in the lobby IS free for all registered guests. Adult rates start at age 15 and older for a fee of $20 additional per person. Smoking rooms are based on availability at check in. Iron/Ironing board & Hairdryer & safe deposit box in all guest rooms.Overnite Valet parking is $52.00. parking at next door garage is $46.00
Overall 7,6 Good
Based on 14 742 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
4,0
Good
7,0
Pros: Like that the train station was right there near hotel.
Good
7,0
Pros: Beautiful hotel with lots of character. The staff was amazing.
Excellent
8,0
Pros: The view of the lake was Beautiful. The staff was very helpful too.
Excellent
8,3
Pros: Incredible location.
Good
7,0
Pros: The view outside our window was great! I did like how they have kept the old doors and doorknobs..nice old look.
Mediocre
3,0
Pros: The view. Second, the bed was good. Third, the bathroom was clean.
Excellent
8,0
Pros: Great location! Quiet room was truly quiet. Beautiful hotel.
Okay
4,0
Pros: Room
Excellent
10,0
Pros: The view from my room. Customer service
Poor
1,0
Excellent
8,8
Pros: Super fun, nice bar, rooms were clean.
Details
Reviews
Overall 7,6 Good
Based on 14 742 reviews
Location
9,4
Service
7,1
Room
5,7
Food
5,5
WiFi
5,4
Cleanliness
5,3
Vibe
5,1
Amenities
5,0
Breakfast
3,7
Wellness
1,9
Location
9,5
Service
7,5
Amenities
5,4
Room
5,4
Food
5,4
Cleanliness
5,2
Value
5,2
Vibe
5,1
WiFi
4,2
Breakfast
3,8
Wellness
1,9
Location
9,5
Service
6,7
Room
6,1
Value
5,8
Vibe
5,3
Food
5,2
WiFi
4,0
Breakfast
3,6
Wellness
1,9
Location
9,1
Service
7,1
Value
5,8
Food
5,5
Room
5,3
Amenities
4,4
Cleanliness
4,3
Vibe
3,7
Breakfast
3,5
WiFi
3,5
Location
9,6
Service
7,0
Room
5,7
Food
5,6
Vibe
4,4
Cleanliness
4,3
Amenities
4,2
Breakfast
4,0
WiFi
3,7
Wellness
1,6
4,0 Okay
Pros:
Cons: No hot water in bathroom sink; no complimentary breakfast included
7,0 Good
Pros: Like that the train station was right there near hotel.
Cons: Needs updates
7,0 Good
Pros: Beautiful hotel with lots of character. The staff was amazing.
Cons: The whole weekend was a big rap music event that was not disclosed prior to making the reservation. The hotel was quite noisy at times.
8,0 Excellent
Pros: The view of the lake was Beautiful. The staff was very helpful too.
Cons: I didn't like old wall paper by the elevators. It was coming off the wall. I also didn't like not having a microwave in the room
8,3 Excellent
Pros: Incredible location.
Cons:
7,0 Good
Pros: The view outside our window was great! I did like how they have kept the old doors and doorknobs..nice old look.
Cons: Bed as too firm. The pillows were all pretty bad and worn out..lumpy. Also, our in room heater did not work properly as it just blew colder air. We were told they would send a repairmen. He never showed. After an hour or so they did bring us a portable heater. I called down to the front desk a few times for questions and front desk staff always sounded like they were in a great hurry to get me off the phone...they were helpful, but not real nice. Internet is free for only the first 24 hours, which I thought was odd due to the fact that its free in most places these days. Lastly, granted it was busy while we were there, but there was alot of trash around..on the hallway floors, in the lobby and in both elevators, (cups, napkins, bottles)..saw this several times. For a hotel of this stature and history, I was somewhat disappointed as it was not very professional; at least not while we were there.
3,0 Mediocre
Pros: The view. Second, the bed was good. Third, the bathroom was clean.
Cons: No thermostat in room. Had to leave windows open in sub zero weather, it was so hot. Also, smoky with an ashtray in a supposed non smoking room. Very loud with sirens and police outside, bullhorns heard from 12th floor.
8,0 Excellent
Pros: Great location! Quiet room was truly quiet. Beautiful hotel.
Cons: Bed was hard. Request for location of a restaurant made during reservation was not filled.
4,0 Okay
Pros: Room
Cons: Check-in took 30 minutes. The bar required ordering at the bar, which was no issue. I waited in line 30 minutes and bar tenders served all newcomers at bar instead of us in line. I will never stay here again.
10,0 Excellent
Pros: The view from my room. Customer service
Cons:
1,0 Poor
Pros:
Cons: House keeping staff was average.. Front desk staff was horrible. The room was not as expected. Paint peeling, wood was showing as the base boards. No face cloths.
8,8 Excellent
Pros: Super fun, nice bar, rooms were clean.
Cons: The staff was all super rude to me. Other than that everything was awesome.
Originally built to accommodate visitors to the Worlds Colombian Exposition in 1893, the guest rooms and suites of the Congress Plaza Hotel are truly spacious by todays standards. There are a total of 870 guest accommodations, including 36 deluxe suites, many of which overlook the beautiful waters of Lake Michigan. High speed internet in guest rooms is complimentary. Wireless internet in the lobby IS free for all registered guests. Adult rates start at age 15 and older for a fee of $20 additional per person. Smoking rooms are based on availability at check in. Iron/Ironing board & Hairdryer & safe deposit box in all guest rooms.Overnite Valet parking is $52.00. parking at next door garage is $46.00
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7,6 Good
Based on 2 783 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6,0
Excellent
10,0
Pros: It’s a great hotel
Excellent
9,0
Pros: From check in to check out, everything was so easy. The room was street facing which was nice. It was a little small but not cramped at all. The bed was large and comfortable but the shower was the best part. Great pressure and loved the design. The hotel provided room service which was amazing and affordable and it was conveniently located to all the places we needed to be and walking distance to the “L”. Overall a great stay and would stay again.
Good
7,0
Pros: - Cozy room. I saw people complaining about the size of the room, it is smaller than average, but I like it. It has everything I need. Bed was comfortable, decoration looks updated recently. - Location was great.
Excellent
10,0
Pros: Great hotel!!!!
Good
6,0
Pros: The location of this hote was nice to go into the downtown loop area.
Excellent
10,0
Pros: The overall look and feel of this hotel was great !
Mediocre
2,0
Pros: The location is ideal to most attractions in Downtown Chicago
Excellent
10,0
Pros: Excellent location, service, price
Excellent
10,0
Pros: I have stayed here many times. The price is alway right and it meets all my needs. I know what I m getting and my expectations Are not a 5 star .
Excellent
8,0
Pros: Location and pleasant staff.
Excellent
10,0
Pros: Friendly staff and location!
Details
Reviews
Overall 7,6 Good
Based on 2 783 reviews
Location
9,5
WiFi
7,9
Service
7,3
Value
6,8
Bar
6,5
Cleanliness
6,1
Amenities
5,8
Wellness
5,5
Room
5,3
Comfort
3,6
Breakfast
3,6
Location
9,4
Value
6,8
Service
6,8
Amenities
5,9
Cleanliness
5,6
Room
4,6
Comfort
3,2
Location
9,5
Value
6,8
Service
6,6
Cleanliness
5,9
Amenities
5,7
Room
5,4
Comfort
4,1
Location
9,6
Service
7,4
Cleanliness
5,6
Room
4,3
Comfort
3,4
Location
9,4
Value
7,0
Service
6,5
Cleanliness
6,3
Room
5,3
Comfort
3,7
6,0 Good
Pros:
Cons: The lobby is attractive but the hallways outside the rooms and ice machine areas are grubby and worn. Not a 4 star experience.
10,0 Excellent
Pros: It’s a great hotel
Cons: I don’t have nothing that I don’t like
9,0 Excellent
Pros: From check in to check out, everything was so easy. The room was street facing which was nice. It was a little small but not cramped at all. The bed was large and comfortable but the shower was the best part. Great pressure and loved the design. The hotel provided room service which was amazing and affordable and it was conveniently located to all the places we needed to be and walking distance to the “L”. Overall a great stay and would stay again.
Cons:
7,0 Good
Pros: - Cozy room. I saw people complaining about the size of the room, it is smaller than average, but I like it. It has everything I need. Bed was comfortable, decoration looks updated recently. - Location was great.
Cons: - Wall is a bit thin. TV and music can come through from the next room - Honk from the street can be heard pretty clear
10,0 Excellent
Pros: Great hotel!!!!
Cons: No!
6,0 Good
Pros: The location of this hote was nice to go into the downtown loop area.
Cons: Lights were controlled by one switch. The towel bars I. Bathroom were coming out of wall. I was in the room next to elevator and could hear people talked all night and the elevator beeps!
10,0 Excellent
Pros: The overall look and feel of this hotel was great !
Cons: I disliked there not being any parking available for guests. We had to park blocks away and walk to the hotel in the bad weather.
2,0 Mediocre
Pros: The location is ideal to most attractions in Downtown Chicago
Cons: Sink held water, had to call maintenance immediately!!! Hair all over my bathroom, even in the towels from previous guest and after complaining they never cleaned the hair, only changed sheets Housekeeping also ran out of wash cloths
10,0 Excellent
Pros: Excellent location, service, price
Cons: No
10,0 Excellent
Pros: I have stayed here many times. The price is alway right and it meets all my needs. I know what I m getting and my expectations Are not a 5 star .
Cons:
8,0 Excellent
Pros: Location and pleasant staff.
Cons: Small room, l no counter space in the bathroom.
10,0 Excellent
Pros: Friendly staff and location!
Cons: Room was smaller than expected and the hot water did t get very hot and we had some burned out light bulbs.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7,0 Good
Based on 5 463 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,0
Pros: The lobby is beautiful and the location is nice.
Excellent
10,0
Pros: Location, location, location. It's right in the heart of river north and there is parking garage next door.
Excellent
9,0
Pros: The price and location
Okay
4,0
Pros: Location
Okay
5,0
Pros: The location was unbelievably great. The staff was super accommodating and we really appreciated their help.
Excellent
8,0
Pros: The location
Okay
4,0
Pros: We were nicely accommodated for our complaints.
Okay
4,0
Pros: The location
Poor
1,0
Pros: Staff was polite, helpful and professional.
Mediocre
2,0
Poor
1,0
Pros: This time around not a thing
Mediocre
3,0
Details
Reviews
Overall 7,0 Good
Based on 5 463 reviews
Location
9,4
Service
7,0
Food
5,6
Bar
5,3
WiFi
5,2
Vibe
4,2
Room
3,8
Comfort
3,6
Cleanliness
3,6
Wellness
2,6
Breakfast
1,6
Location
9,2
Service
7,4
Food
5,2
Vibe
3,7
Cleanliness
3,4
Comfort
3,1
Room
3,1
Location
9,4
Service
6,8
Bar
4,5
Vibe
4,1
WiFi
3,8
Comfort
3,7
Cleanliness
3,5
Room
3,3
Breakfast
2,0
Location
9,4
Service
6,6
Food
5,4
Comfort
3,7
Cleanliness
3,5
Vibe
3,5
Room
3,1
WiFi
2,6
Location
9,6
Value
7,5
Service
6,9