Chicago hotels near Union Station

Cons: The elevator service was terrible. We would often wait over 20 minutes to catch the elevator during the day, and the stairs were not practical when you're staying in the 28th floor.

Cons: Smallest room I've ever seen. Valet parking outrageously expensive.

Cons: Not much i didnt like. Nice view of the Chicago river but would be better if window was cleaner.

Cons: I had issues about several things that may not matter to some people but it bothered me. I asked twice for a sleeping mask and the first night they're were out said they'll get some in the next day. On the next day I asked again and they already have them out.?.? I feel they should have notated I requested one the first day and then have it ready the next. The bed linens leave something to be desired. They use a flat sheet for the bottom sheet which kept coming undone. The comforter wasn't big enough for the bed. It continuously kept falling off so in the middle of the night I had to get up and cover my wife back up. The room was for the most part clean. However I drop something and when I looked under the bed I saw individual skittles covered in dust :-/. And the restaurant... We tried to eat and drink there but the service was terrible. Took 20 mins to get menus and a water. I guess they're understaffed? But we left before ordering anything due to the service. The overal stay wasn't terrible. I would stay there again but I would never pay full price for it.

Cons: The room was tiny - literally the same size as many of the hotel rooms we stayed in in Japan. The toiletries and furnishings were the bare minimum - don't forget to bring the bar of soap to the shower if you want to use it there instead of at the sink! Finally, the elevator situation is terrible. Multiple times, we had to wait well over 10 minutes for an elevator to get to our room. Be sure to budget in extra time if you're on a schedule!

Cons: They have no lot, no arrangement with a local lot, and only one valet on staff as best I could tell. This guy would disappear for up to 20-30 min, or flat out say it will be 20+ min before I can get your car. All that, for $55 per trip. Don't drive, or plan to find a distant garage if you want to pay less than $50-70 per night parking. Atop the valet-delay, they only had one elevator servicing floors 11-30s, and every trip up or down took at least 10 min of waiting (don't leave anything behind!) and every trip in the elevator was packed body to body.

Cons: My king bed was actually a king box spring with two twin mattresses. Who does that? The seam is right in the middle of your back.

Cons: It was difficult to locate and find initally when we were driving and trying to checkin.

Cons: Have to wait along time for elevator, then it broke down along with the coffee machine.

Cons: Needs a good cleaning and update, grungy.

Cons: room refrigerator wasn't working properly

Cons: Stuff in room was broken....shower handles for example. No linens on pullout and took an hour to get some. Overall just good....not going to be the most memorable but it was ok

Cons: I was not told that the reservation was moved to the Hilton. I got to my hotel late and it was on a small paper on the door. After then getting to the Hilton, the front desk attendant was in the back and I had the shout HELLO for 15 minutes until she came to check me in. During that she told me there would be a grab and go breakfast starting at 6am. I went down at 6:20 and there was nothing so I’m unsure what was going on with that: but there was a very large line of people and no one at the front desk yet again.

Cons: It is over priced. We had to pay and additional $17 for parking overnight in an unsecured parking lot. Needless to say there are no views since it is close to MDW airport, which is why I think it is so overpriced. There was no bottled water in the room. Typically, most hotels provide 1 or 2 complementary bottled waters. I had to call the front desk three times to verify the check out time and kept getting placed on hold.

Cons: Their “smart thermostat” shut off during the night making it unbearably hot. I called. She said no maintenance and tried to explain what a smart thermostat is. I just wanted to sleep and told her that. She said flip the switch to the half moon. That doesn’t exist. She lied to get me off the phone then kept putting me on hold when I tried to call back. Only way I could get the air to stay on was to keep a light on. Super awful way to spend a night and that money. Probably switching to Marriott.

Cons: It was mediocre

Cons: Parking is free. But often the lot is quite full and the only available spots are in the far end of the lot in an overflow area. However, this is a minor complaint. It's still a minute walk to the front door.

Cons: The pool was warm

Cons: Giant party raged until we left at 4 am making sleep nearly impossible and the hotel did nothing. There were dozens of people in and out of room and people making out in the halls.

Cons: The staff was horrible.. We were booked for two nights three days..our first day in we returned to our room to find that our belongings had been went through an that outr money was missing.. We informed the manger on duty who stated that he was unable to help us or even willing to speak to us on the subject that we would have to call the police..to make a long story short..after a long 24hrs of phone calls to the police ..Marriott corporate and having to deal with another rude an unwilling to help manager the next morning.. It took calling hotels.com before we finally got some justice. Not once did this hotel offer their sympathy or any suggestion as to accommodate us better in the situation. They completely detatched an we just checked out. I strongly suggest that you remove this hotel from your list for the sake of your guest safety and privacy.

Cons: Everyone was friendly and respectable

Cons: Nothing

Cons: The only down side, if one can call it such, is the location. The hostel resides in a very nice neighborhood. I was not concerned about safety. However, this nice neighborhood is about fifteen minutes from the city center. You will end up riding the subway a lot.

Cons: Nothing displeased me.

Cons: My online check in preferences were not followed. TV didn't work.

Cons: I liked everything about it

Cons: I have no recommendations. Everything i needed was there!!