Best Chicago hotels near Lookingglass Theatre
Welcome to the LondonHouse Chicago, Curio Collection by Hilton, a modern hotel set within the iconic London Guarantee & Accident building in the heart of Chicago. Find yourself on the iconic Chicago River, on the corner of Wacker Drive and Michigan Avenue, just minutes away from Millennium Park and the city's theater and business districts. Embodying elegance, outspoken design, and first-class service, the LondonHouse Chicago hotel is one of the city's foremost new hotels. Each spacious guest room features a 55-inch HDTV, complimentary WiFi, and high-tech design features. All rooms exude modern style and timeless elegance. Upgrade to a suite for extra comfort and a separate living area whilst enjoying spectacular views of the Chicago River. Visit LH, our tri-level rooftop bar to sip cocktails and take in some of the best views Chicago has to offer. Work out at the modern fitness center, offering a range of cardio machines and stationary weight-lifting equipment. Find solace at the onsite spa, a serene and calming space where you can enjoy massages and facials as well as beauty treatments such as manicures and pedicures. With 25,000 ft. of meeting and event space, the LondonHouse Chicago hotel can comfortably accommodate conferences, weddings, social galas, board meetings, and everything in between. Accessible rooms are also available.
Overall 9,1 Excellent
Based on 4 346 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9,0
Pros: Location is very good. Upstairs bar good activity- too cold for tooltip unfortunately. Cheaper room so no special view as have had in past. S
Excellent
9,0
Pros: Location! Great view of the river.
Excellent
8,2
Pros: Bed was super comfy; lay out was nice. I enjoyed the location. Felt very fancy with great views
Excellent
10,0
Pros: Everything Loved the room and rooftop and location
Excellent
10,0
Pros: I enjoyed the fact that the hotel takes security seriously; the staff knew my name; the hotel's view of the city is unbelievably beautiful; the staff was very friendly, prompt and accommodating. I would certainly consider staying at this hotel again.
Excellent
10,0
Pros: It is difficult to choose what we liked best about this hotel; the homey-chic room, the super-helpful staff, or the great location on the river.
Excellent
10,0
Pros: The room was gorgeous and pristine! The staff was so courteous & kind. Room service was prompt & the view was great! It was a perfect oasis from a very busy visit. I can not wait to go again sometime soon!
Excellent
10,0
Pros: Super comfortable bed!!!! Robes in the room as well as winds fridge and close to everything we needed!
Good
6,0
Pros: Best location
Good
6,0
Pros: location was key....
Excellent
10,0
Pros: Great location in Chicago. Loved the rooftop bar! Amazing views of the river. Have found other hotels to have standoffish staff - this hotels staff was very friendly!
Excellent
10,0
Details
Reviews
Overall 9,1 Excellent
Based on 4 346 reviews
Location
9,6
Vibe
9,5
Room
9,0
Service
8,4
Bar
8,2
Comfort
7,5
WiFi
6,4
Breakfast
4,8
Location
9,8
Vibe
9,4
Cleanliness
8,4
Service
8,4
Room
8,0
Bar
7,9
Breakfast
4,7
Vibe
9,4
Location
9,4
Room
9,3
Service
8,6
Bar
8,3
Comfort
8,0
Location
9,5
Vibe
9,4
Room
8,8
Service
8,5
Amenities
8,2
Value
6,1
9,0 Excellent
Pros: Location is very good. Upstairs bar good activity- too cold for tooltip unfortunately. Cheaper room so no special view as have had in past. S
Cons: No wake up call!
9,0 Excellent
Pros: Location! Great view of the river.
Cons: The rooftop could stay open a little longer on the weekend.
8,2 Excellent
Pros: Bed was super comfy; lay out was nice. I enjoyed the location. Felt very fancy with great views
Cons: We checked in early and dropped off our bags, no problem. Then we got the notification that our room and digital key was ready, so we made our way back. When we tried to get our bags, no one was there to talk to so we had to go to the front desk and they were going to send them up. We went upstairs with our digital key ready and it didn't work. We had to go back to the front desk, only to have the staff not believe us that it didn't work. They gave us a regular key and we went back upstairs. I had wanted to freshen up but the bags had not arrived. We waited about half an hour but ended up going back to the front desk to remind them to send the bags up. After that, the stay was fine until I was over charged for the room and had to call the hotel to get the correct charges.
10,0 Excellent
Pros: Everything Loved the room and rooftop and location
Cons: No
10,0 Excellent
Pros: I enjoyed the fact that the hotel takes security seriously; the staff knew my name; the hotel's view of the city is unbelievably beautiful; the staff was very friendly, prompt and accommodating. I would certainly consider staying at this hotel again.
Cons: I did not like the lines at the first floor elevator area waiting to go to the open bar on floors 21/22. There must be a better way, at such an expensive, high class hotel to handle the lines and crowds that hotel guests do not have to see them.
10,0 Excellent
Pros: It is difficult to choose what we liked best about this hotel; the homey-chic room, the super-helpful staff, or the great location on the river.
Cons: There's nothing we didn't like.
10,0 Excellent
Pros: The room was gorgeous and pristine! The staff was so courteous & kind. Room service was prompt & the view was great! It was a perfect oasis from a very busy visit. I can not wait to go again sometime soon!
Cons:
10,0 Excellent
Pros: Super comfortable bed!!!! Robes in the room as well as winds fridge and close to everything we needed!
Cons:
6,0 Good
Pros: Best location
Cons: About valet
6,0 Good
Pros: location was key....
Cons: rooms are overly small
10,0 Excellent
Pros: Great location in Chicago. Loved the rooftop bar! Amazing views of the river. Have found other hotels to have standoffish staff - this hotels staff was very friendly!
Cons:
10,0 Excellent
Pros:
Cons: Just the entrance pulling up and leaving
Welcome to the LondonHouse Chicago, Curio Collection by Hilton, a modern hotel set within the iconic London Guarantee & Accident building in the heart of Chicago. Find yourself on the iconic Chicago River, on the corner of Wacker Drive and Michigan Avenue, just minutes away from Millennium Park and the city's theater and business districts. Embodying elegance, outspoken design, and first-class service, the LondonHouse Chicago hotel is one of the city's foremost new hotels. Each spacious guest room features a 55-inch HDTV, complimentary WiFi, and high-tech design features. All rooms exude modern style and timeless elegance. Upgrade to a suite for extra comfort and a separate living area whilst enjoying spectacular views of the Chicago River. Visit LH, our tri-level rooftop bar to sip cocktails and take in some of the best views Chicago has to offer. Work out at the modern fitness center, offering a range of cardio machines and stationary weight-lifting equipment. Find solace at the onsite spa, a serene and calming space where you can enjoy massages and facials as well as beauty treatments such as manicures and pedicures. With 25,000 ft. of meeting and event space, the LondonHouse Chicago hotel can comfortably accommodate conferences, weddings, social galas, board meetings, and everything in between. Accessible rooms are also available.
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
Overall 9,1 Excellent
Based on 1 253 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Loved the room espresso machine, Room and bed very comfortable.
Excellent
10,0
Pros: Our room was in an excellent location in the hotel and had everything needed for an extremely enjoyable stay.
Excellent
10,0
Pros: The room, location, and view were all excellent
Excellent
10,0
Pros: Huge rooms with lovely City views. Perfect location for Michigan Ave shopping. Treat yourself to a little luxury.
Excellent
10,0
Pros: The staff was simply awesome. The end.
Excellent
8,0
Pros: Beautifully renovated rooms were really comfortable and clean. Great location and restaurant and bar were great with amazing views.
Excellent
10,0
Pros: Great location, good service and amenities
Excellent
8,0
Excellent
10,0
Pros: Awesome location. Big and comfortable rooms.
Excellent
10,0
Pros: Traveled a fair amount and Conrad was possibly the nicest hotel at which I've ever had the pleasure to stay. Room was large and nicely appointed. Staff were cheerful and helpful. Location is great. Cool rooftop bar. Definitely will return
Excellent
8,3
Pros: The location is undeniable. Beautiful rooms (much smaller than expected and we booked a fairly large room) housekeeping was absolutely the most attentive and always made sure we were well accommodated!!
Excellent
8,3
Details
Reviews
Overall 9,1 Excellent
Based on 1 253 reviews
Location
9,8
Cleanliness
9,6
Vibe
9,4
Room
9,2
Comfort
8,5
Service
8,3
Wellness
7,9
WiFi
7,6
Bar
7,5
Breakfast
5,3
Location
9,8
Cleanliness
9,7
Vibe
9,3
Room
9,1
Service
8,7
Comfort
8,5
Location
9,6
Room
9,0
Comfort
8,7
Service
7,4
Location
9,8
Room
9,0
Service
8,1
Location
9,8
10,0 Excellent
Pros: Loved the room espresso machine, Room and bed very comfortable.
Cons:
10,0 Excellent
Pros: Our room was in an excellent location in the hotel and had everything needed for an extremely enjoyable stay.
Cons:
10,0 Excellent
Pros: The room, location, and view were all excellent
Cons: Turn down service would have been nice
10,0 Excellent
Pros: Huge rooms with lovely City views. Perfect location for Michigan Ave shopping. Treat yourself to a little luxury.
Cons:
10,0 Excellent
Pros: The staff was simply awesome. The end.
Cons:
8,0 Excellent
Pros: Beautifully renovated rooms were really comfortable and clean. Great location and restaurant and bar were great with amazing views.
Cons: Needed late check out at 6pm and paid a full night price which I understood but had hoped they could have been a bit more accommodating especially due to the time of year and that the room was not refreshed that day. Would still recommend it though.
10,0 Excellent
Pros: Great location, good service and amenities
Cons: No
8,0 Excellent
Pros:
Cons: No vending machines
10,0 Excellent
Pros: Awesome location. Big and comfortable rooms.
Cons:
10,0 Excellent
Pros: Traveled a fair amount and Conrad was possibly the nicest hotel at which I've ever had the pleasure to stay. Room was large and nicely appointed. Staff were cheerful and helpful. Location is great. Cool rooftop bar. Definitely will return
Cons:
8,3 Excellent
Pros: The location is undeniable. Beautiful rooms (much smaller than expected and we booked a fairly large room) housekeeping was absolutely the most attentive and always made sure we were well accommodated!!
Cons: Other than 1 manager and housekeeping the staff is incredibly rude. Front desk people are not nice, welcoming or friendly whatsoever. Rooftop hosts are super rude and dismissive. Also our whole stay the rooftop was closed due to “bad weather”.... weather was just fine but claim that since rooftop is way higher it’s much colder which could make sense up to a certain extent. Placed a room service order and they took way too long and brought us the wrong food but at that point we were so hungry we just ate it.
8,3 Excellent
Pros:
Cons: You can hear a lot of noises from another rooms near by
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
Overall 9,0 Excellent
Based on 3 854 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,0
Pros: Location. The bar area. Starbucks in Lobby. Close to Garret’s popcorn.
Excellent
10,0
Pros: Loved the hotel. upgraded us to a suite for 25.00 more and it was my daughters birthday and the hotel concierge sent up comp champagne and truffles. My daughter and I were blown away by the kindness. Loved the location. Starbucks in lounge
Excellent
10,0
Pros: Location and staff!
Excellent
10,0
Pros: Loved the staff, loved the beds, loved the rooms, loved the breakfast, loved the location. Front desk staff recognized me after meeting me once, they were kind and accommodating and helpful always. Debbie (Front Desk Manager) was especially helpful in facilitating a room change for me at the last minute - she even helped me pack and move, including steaming my outfit for a talk I had so that I could focus! If I come back to Chicago, I will absolutely stay here again.
Excellent
10,0
Pros: I liked everything about the hotel
Okay
4,2
Pros: Close to magnificent mile
Excellent
10,0
Pros: Price and room. Nice bar area and location good for shopping.
Excellent
10,0
Pros: The decor and location
Excellent
10,0
Pros: great with the small details!
Excellent
10,0
Pros: Location and cleanliness
Excellent
9,0
Pros: Good location
Excellent
10,0
Pros: Location
Details
Reviews
Overall 9,0 Excellent
Based on 3 854 reviews
Location
9,6
Cleanliness
9,3
Vibe
9,2
Bar
9,1
Service
8,8
Room
8,6
WiFi
8,4
Comfort
8,0
Breakfast
7,3
Pool
6,2
Location
9,6
Cleanliness
9,4
Bar
9,3
Service
8,9
Wellness
8,5
Room
8,2
Breakfast
7,2
Pool
6,6
Location
9,7
Cleanliness
9,2
Service
8,7
Room
8,5
Comfort
8,3
Breakfast
7,4
Pool
6,3
Location
9,6
Service
8,9
Room
8,5
Comfort
8,0
Value
5,3
Location
9,7
Service
8,8
Room
8,6
Comfort
8,2
Value
6,0
9,0 Excellent
Pros: Location. The bar area. Starbucks in Lobby. Close to Garret’s popcorn.
Cons: Coffee maker was very awkward to use. Had to pull out,lift and find an outlet and a flat surface.
10,0 Excellent
Pros: Loved the hotel. upgraded us to a suite for 25.00 more and it was my daughters birthday and the hotel concierge sent up comp champagne and truffles. My daughter and I were blown away by the kindness. Loved the location. Starbucks in lounge
Cons: No
10,0 Excellent
Pros: Location and staff!
Cons: No, everything was good.
10,0 Excellent
Pros: Loved the staff, loved the beds, loved the rooms, loved the breakfast, loved the location. Front desk staff recognized me after meeting me once, they were kind and accommodating and helpful always. Debbie (Front Desk Manager) was especially helpful in facilitating a room change for me at the last minute - she even helped me pack and move, including steaming my outfit for a talk I had so that I could focus! If I come back to Chicago, I will absolutely stay here again.
Cons: Nothing. This was one of the more positive hotel experiences I've had in a long time.
10,0 Excellent
Pros: I liked everything about the hotel
Cons: Nothing, I loved everything about it
4,2 Okay
Pros: Close to magnificent mile
Cons: Noisy rooms. No really luxuries. Bad tv signal. No real service. Very expensive for what you get.
10,0 Excellent
Pros: Price and room. Nice bar area and location good for shopping.
Cons:
10,0 Excellent
Pros: The decor and location
Cons:
10,0 Excellent
Pros: great with the small details!
Cons:
10,0 Excellent
Pros: Location and cleanliness
Cons: no
9,0 Excellent
Pros: Good location
Cons:
10,0 Excellent
Pros: Location
Cons: Everything was fine.
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Overall 8,9 Excellent
Based on 11 446 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
10,0
Pros: The location was fantastic! It was close enough to the theaters and close to great food . I had a Dr. appt. at Northwestern the next day and it was a quick walk over.
Excellent
10,0
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Excellent
10,0
Pros: Good room / view / excellent location close to restaurants / grocery / shopping
Excellent
10,0
Pros: We thought the room was clean, well kept, had a nice view, comfy beds, nice bathroom, and all for a good price. Check-in was seamless as was check-out. Excellent location!
Excellent
8,0
Pros: Bed extremely comfortable. Bathroom very big
Excellent
10,0
Pros: We have stayed here many times when we visit Chicago! Love staying here! Our favorite!
Good
7,5
Pros: Location and the restaurant on the first floor for a breakfast.
Excellent
10,0
Pros: Wonderful Sunday brunch in the hotel. Convenient location and just a wonderful place to spend a weekend in the city!
Excellent
10,0
Pros: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.
Excellent
10,0
Pros: New hotel. Very clean.
Good
7,0
Pros: Quiet
Excellent
10,0
Pros: The location is absolutely perfect
Details
Reviews
Overall 8,9 Excellent
Based on 11 446 reviews
Location
9,5
Vibe
9,3
Room
8,5
Service
8,4
WiFi
7,9
Bar
7,6
Breakfast
6,3
Location
9,5
Vibe
9,2
Service
8,4
Room
8,4
Bar
7,4
WiFi
6,7
Breakfast
6,2
Food
6,1
Vibe
9,3
Location
9,3
Service
8,5
Room
8,4
WiFi
6,7
Food
6,2
Breakfast
5,6
Vibe
9,5
Location
9,3
Service
8,3
Room
8,3
Bar
7,6
Breakfast
6,9
Location
9,4
Room
8,1
Cleanliness
8,0
Service
7,7
Breakfast
6,6
Value
6,2
10,0 Excellent
Pros: The location was fantastic! It was close enough to the theaters and close to great food . I had a Dr. appt. at Northwestern the next day and it was a quick walk over.
Cons: Loved everything!!
10,0 Excellent
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Cons:
10,0 Excellent
Pros: Good room / view / excellent location close to restaurants / grocery / shopping
Cons:
10,0 Excellent
Pros: We thought the room was clean, well kept, had a nice view, comfy beds, nice bathroom, and all for a good price. Check-in was seamless as was check-out. Excellent location!
Cons: Busy time of day, but waiting for our car took a little longer than expected. It wasn't horrible, but just the stated 15 minute wait. Staff was accomodating, cheerful, and helpful.
8,0 Excellent
Pros: Bed extremely comfortable. Bathroom very big
Cons:
10,0 Excellent
Pros: We have stayed here many times when we visit Chicago! Love staying here! Our favorite!
Cons: Can not think of anything we didn’t like!
7,5 Good
Pros: Location and the restaurant on the first floor for a breakfast.
Cons: Small lobby and hard to in and our of the hotel due to a small entrance. Heater in the room was a bit noisey.
10,0 Excellent
Pros: Wonderful Sunday brunch in the hotel. Convenient location and just a wonderful place to spend a weekend in the city!
Cons:
10,0 Excellent
Pros: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.
Cons:
10,0 Excellent
Pros: New hotel. Very clean.
Cons:
7,0 Good
Pros: Quiet
Cons: pseudo-fancy - definitely not worth full price of ~$--- a night
10,0 Excellent
Pros: The location is absolutely perfect
Cons: The fridge in my room was broken. Got a new one within 15 minutes of request
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Overall 8,9 Excellent
Based on 4 420 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Incredible view of river and lake....TV embedded in bathroom mirror....awesome bathroom...
Excellent
10,0
Pros: Clean and professional
Excellent
10,0
Pros: We were there over night for a concert and everything was perfect. We will defiantly stay there again!
Excellent
10,0
Pros: First class hotel without being fussy or pretentious. All facilities are quite good. In room dining is excellent.
Excellent
10,0
Pros: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !
Excellent
10,0
Pros: Spa/Fitness Center is outstanding. Customer service is second to none. Staff are extremely pleasant.
Excellent
10,0
Excellent
10,0
Pros: The room sizes, the lobby, gym & the pool
Excellent
10,0
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Excellent
10,0
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Excellent
9,0
Pros: Great rooms with views! Great gym.
Excellent
10,0
Pros: Best hotel gym I've ever been in!! Incredible views, rooms, and location. Top notch in every way!
Details
Reviews
Overall 8,9 Excellent
Based on 4 420 reviews
Location
9,5
Room
9,2
Service
9,2
Vibe
9,0
Comfort
8,7
Cleanliness
8,7
Wellness
8,6
Amenities
8,3
WiFi
8,2
Pool
8,1
Breakfast
5,7
Value
4,5
Location
9,5
Service
9,2
Room
9,0
Wellness
8,9
Comfort
8,6
Breakfast
5,9
Value
4,0
Location
9,8
Service
9,5
Room
9,3
Comfort
8,8
Wellness
8,1
Value
4,2
Location
9,4
Service
9,3
Room
8,8
Service
9,3
Comfort
8,7
Room
8,6
10,0 Excellent
Pros: Incredible view of river and lake....TV embedded in bathroom mirror....awesome bathroom...
Cons:
10,0 Excellent
Pros: Clean and professional
Cons: Nothing
10,0 Excellent
Pros: We were there over night for a concert and everything was perfect. We will defiantly stay there again!
Cons:
10,0 Excellent
Pros: First class hotel without being fussy or pretentious. All facilities are quite good. In room dining is excellent.
Cons: One elevator was closed for repairs. Inconvenient.
10,0 Excellent
Pros: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !
Cons:
10,0 Excellent
Pros: Spa/Fitness Center is outstanding. Customer service is second to none. Staff are extremely pleasant.
Cons:
10,0 Excellent
Pros:
Cons: There was no makeup mirror in the bathroom.
10,0 Excellent
Pros: The room sizes, the lobby, gym & the pool
Cons: Nothing
10,0 Excellent
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Cons:
10,0 Excellent
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Cons:
9,0 Excellent
Pros: Great rooms with views! Great gym.
Cons:
10,0 Excellent
Pros: Best hotel gym I've ever been in!! Incredible views, rooms, and location. Top notch in every way!
Cons:
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Overall 8,8 Excellent
Based on 10 779 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Beautiful place. Centrally located. Affordable price. Great views. We will be back!
Excellent
8,0
Pros: Location
Excellent
10,0
Pros: The location was awesome! Great view of the river and Lake Michigan.
Excellent
8,3
Pros: Being close to main attractions
Excellent
10,0
Pros: Staff and location
Excellent
10,0
Pros: The view.
Excellent
10,0
Pros: Clean and excellent location
Excellent
9,6
Pros: We were here for a convention-the organization of bus service both to and from the convention center was superb. Not sure who gets kudos for that but well done!!! Location to river cruise right across street- highly recommend if you have time- only - 3 blocks to Mag Mile shopping and restaurants. Great lobby bars and market for grabbing coffee, snacks, light breakfast. We did not eat at the restaurant Definitely worth paying upgrade to see river!!! I would highly recommend staying here again. We did stay in main tower which was great!!!
Excellent
10,0
Pros: Location was great. Breakfast was fantastic
Excellent
10,0
Poor
1,0
Pros: The location
Excellent
10,0
Pros: We needed a good property in the area and Hyatt was very good.
Details
Reviews
Overall 8,8 Excellent
Based on 10 779 reviews
Location
9,3
Service
8,7
Breakfast
7,5
Room
7,3
WiFi
7,3
Cleanliness
6,7
Comfort
6,2
Value
4,6
Location
9,5
Service
8,4
Breakfast
7,8
Room
6,8
Cleanliness
6,6
Comfort
6,4
Value
4,8
Location
9,3
Service
7,9
Breakfast
7,6
Room
7,2
Cleanliness
6,4
Comfort
5,9
Value
4,4
Location
9,4
Service
8,7
Breakfast
7,1
Vibe
6,5
Room
6,3
Comfort
6,0
Value
4,9
Location
9,4
Service
8,6
Amenities
7,5
Breakfast
7,2
Vibe
6,9
Room
6,6
Comfort
5,9
Value
4,7
10,0 Excellent
Pros: Beautiful place. Centrally located. Affordable price. Great views. We will be back!
Cons: Nothing
8,0 Excellent
Pros: Location
Cons: Parking
10,0 Excellent
Pros: The location was awesome! Great view of the river and Lake Michigan.
Cons:
8,3 Excellent
Pros: Being close to main attractions
Cons: Rooms were small . Kitchen place could be better
10,0 Excellent
Pros: Staff and location
Cons:
10,0 Excellent
Pros: The view.
Cons:
10,0 Excellent
Pros: Clean and excellent location
Cons: None
9,6 Excellent
Pros: We were here for a convention-the organization of bus service both to and from the convention center was superb. Not sure who gets kudos for that but well done!!! Location to river cruise right across street- highly recommend if you have time- only - 3 blocks to Mag Mile shopping and restaurants. Great lobby bars and market for grabbing coffee, snacks, light breakfast. We did not eat at the restaurant Definitely worth paying upgrade to see river!!! I would highly recommend staying here again. We did stay in main tower which was great!!!
Cons: No complaints here
10,0 Excellent
Pros: Location was great. Breakfast was fantastic
Cons:
10,0 Excellent
Pros:
Cons: The pillows were terrible you would need 10 of them to feel like you had 1 pillow
1,0 Poor
Pros: The location
Cons: We had to change rooms twice due to lack of maintenance. The rooms we had were not well kept. It was only the room the last night that was good.
10,0 Excellent
Pros: We needed a good property in the area and Hyatt was very good.
Cons: The hotel was outstanding
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
The Embassy Suites Chicago Downtown Magnificent Mile is a sleek and upscale 4 Diamond property located in Downtown Chicago, minutes away from Michigan Avenue shopping and Navy Pier family fun. The Magnificent Mile area also features top rated restaurants and entertainment, as well as many corporate businesses. Northwestern Memorial Hospital and the University of Chicago Gleacher Center are within walking distance. There is a Whole Foods across the street and a Target and Walgreens around the corner for your convenience. The property is centrally located from both Chicago O'Hare Airport (ORD) and Midway Airport (MWI), and are both easily accessible from public transportation that surrounds the hotel. The Embassy Suites Magnificent Mile has 455 spacious two-room suites that each feature a private bedroom and separate living area and includes two 48-inch TVs and a kitchenette with refrigerator, microwave and coffeemaker. Upgrade your room for even more spectacular views of Downtown Chicago as well as additional amenities. All suites include free made-to-order breakfast and complimentary Evening Reception*, served daily in our scenic glass atrium and herb-growing Sky Garden. Enjoy an herb-inspired dish or a specialty Herradura cocktail from 511 North. Start your day with a workout in the 24-hour fitness center featuring modern equipment, or with a swim in our indoor pool. The complimentary business center is open for 24 hours and will meet all your needs with free Wi-Fi and printing. Enjoy the suite life at the Embassy Mag Mile! *Service of alcohol subject to state and local laws. Must be of legal drinking age.
Overall 8,7 Excellent
Based on 5 116 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Comfortable and clean rooms.
Excellent
8,8
Pros: Great location
Excellent
10,0
Pros: Very nice place
Excellent
10,0
Pros: Great experience!
Good
7,0
Pros: Complimentary snacks and drinks. Breakfast.
Excellent
9,0
Pros: Breakfast, clean, great location, welcoming staff
Mediocre
2,0
Pros: Location
Excellent
10,0
Pros: Location is excellent for walking to see surroundings. The restaurant under the hotel is the best!
Excellent
10,0
Pros: Good sized rooms great location
Excellent
10,0
Pros: Nice view of city and food.
Excellent
9,0
Excellent
9,2
Details
Reviews
Overall 8,7 Excellent
Based on 5 116 reviews
Location
9,1
Breakfast
8,4
Bar
8,3
Service
8,3
Room
7,8
Value
7,7
WiFi
6,8
Cleanliness
6,2
Wellness
4,6
Pool
3,2
Location
9,2
Service
8,4
Breakfast
8,4
Bar
8,3
Room
6,9
Food
5,9
Cleanliness
5,8
Vibe
5,8
Comfort
5,5
WiFi
5,0
Wellness
4,9
Pool
3,3
Location
9,2
Breakfast
8,3
Service
8,3
Room
7,6
Bar
7,4
Value
7,1
Cleanliness
6,1
Food
5,9
Location
8,8
Breakfast
8,4
Service
8,0
Value
8,0
Room
6,4
Breakfast
8,4
Room
7,4
10,0 Excellent
Pros: Comfortable and clean rooms.
Cons: Lack of on-site affordable parking
8,8 Excellent
Pros: Great location
Cons: Had to take 3 elevators to reach my room from car parking !!! Breakfast very generous but needs more variates
10,0 Excellent
Pros: Very nice place
Cons:
10,0 Excellent
Pros: Great experience!
Cons:
7,0 Good
Pros: Complimentary snacks and drinks. Breakfast.
Cons:
9,0 Excellent
Pros: Breakfast, clean, great location, welcoming staff
Cons: Very slow draining bathroom sink. Needs service.
2,0 Mediocre
Pros: Location
Cons: Noisy constant mechanical noise noted
10,0 Excellent
Pros: Location is excellent for walking to see surroundings. The restaurant under the hotel is the best!
Cons:
10,0 Excellent
Pros: Good sized rooms great location
Cons: Excellent breakfast and evening reception snacks free
10,0 Excellent
Pros: Nice view of city and food.
Cons:
9,0 Excellent
Pros:
Cons: My husband was a little disappointed about what we got for our anniversary after being loyal customers for many years. He said we got more from going around the city - ex. Odessey Cruise than here and this is the place we spent more money on during our whole trip including the flight
9,2 Excellent
Pros:
Cons: limited choices and long line for the made to order. crowded dining area and tables not cleared.
The Embassy Suites Chicago Downtown Magnificent Mile is a sleek and upscale 4 Diamond property located in Downtown Chicago, minutes away from Michigan Avenue shopping and Navy Pier family fun. The Magnificent Mile area also features top rated restaurants and entertainment, as well as many corporate businesses. Northwestern Memorial Hospital and the University of Chicago Gleacher Center are within walking distance. There is a Whole Foods across the street and a Target and Walgreens around the corner for your convenience. The property is centrally located from both Chicago O'Hare Airport (ORD) and Midway Airport (MWI), and are both easily accessible from public transportation that surrounds the hotel. The Embassy Suites Magnificent Mile has 455 spacious two-room suites that each feature a private bedroom and separate living area and includes two 48-inch TVs and a kitchenette with refrigerator, microwave and coffeemaker. Upgrade your room for even more spectacular views of Downtown Chicago as well as additional amenities. All suites include free made-to-order breakfast and complimentary Evening Reception*, served daily in our scenic glass atrium and herb-growing Sky Garden. Enjoy an herb-inspired dish or a specialty Herradura cocktail from 511 North. Start your day with a workout in the 24-hour fitness center featuring modern equipment, or with a swim in our indoor pool. The complimentary business center is open for 24 hours and will meet all your needs with free Wi-Fi and printing. Enjoy the suite life at the Embassy Mag Mile! *Service of alcohol subject to state and local laws. Must be of legal drinking age.
Embracing its historic origins, the InterContinental® Chicago hotel has an airy lobby with a sweeping staircase and marble mosaic floors, alongside ornate period ballrooms that are ideal for events. You can enjoy breathtaking views from the 32nd-floor Tower Lounge, and wind down with a sauna, a massage or a swim in our classic 1920s pool. Flawless service and gourmet cuisine typify Michael Jordan's Steak House, and you can savor fine wines and in our open air ENO wine bar.
Overall 8,6 Excellent
Based on 3 605 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6,7
Pros: It is a beautiful building and perfect setting for anyone visiting Chicago. It is within walking distance to nearly everything. We had an amazing view from our room.
Excellent
10,0
Excellent
9,2
Pros: Location was great. Staff amazing. Breakfast buffet basic but very complete: After 5 nights it got repetitive. Everything worked in rooms (Grand tower suite).
Excellent
10,0
Pros: Everything was fantastic and the location is perfect
Excellent
9,0
Pros: Friendliness of the staff, the bed was so comfortable and Starbucks so near. Proximity to everything was wonderful, we were able to walk everywhere.
Good
7,1
Pros: most everything
Okay
4,6
Excellent
9,0
Pros: The room was extremely large and the pool was lovely. Room for kids to jump and play but the ledge of the pool is quite high for little ones to navigate -4 feet shallow end w/ ladder. was built in the 1929's and has gorgeous tile with marble balconies.
Okay
5,0
Okay
5,0
Pros: The room was great.
Excellent
9,6
Pros: Bed really comfy
Excellent
9,6
Pros: The check in person was excellent, as was the valet and bellman. The hotel is in an excellent location and I would be happy to stay there again.
Details
Reviews
Overall 8,6 Excellent
Based on 3 605 reviews
Location
9,4
Pool
9,1
Service
8,5
Breakfast
8,0
WiFi
7,9
Room
6,5
Vibe
6,4
Value
4,6
Comfort
4,6
Location
9,6
Pool
9,3
Breakfast
8,2
Service
8,1
Wellness
8,0
Cleanliness
6,7
Vibe
5,9
Value
4,3
Room
4,3
Comfort
3,9
Location
9,1
Pool
8,7
Service
8,5
Breakfast
7,9
Amenities
6,1
Room
5,9
Vibe
5,3
Comfort
5,1
Value
4,4
Location
9,5
Service
8,3
Cleanliness
7,7
Room
5,5
Vibe
5,5
Comfort
4,8
Location
9,5
Service
8,7
Amenities
7,4
Room
5,5
6,7 Good
Pros: It is a beautiful building and perfect setting for anyone visiting Chicago. It is within walking distance to nearly everything. We had an amazing view from our room.
Cons: Our room was ridiculously hot and the service team didn’t respond until 1am about our complaints. The rooms are very cramped. The bathroom was mostly clean but had peeling paint on the ceiling, missing vents, and other little things of that nature. Not impressed for the price.
10,0 Excellent
Pros:
Cons: They should of told us the cost if valet parking when we called or gave to the valet. --- bucks was a bit steep since we are from Chicago we may of chosen a different alternative. Parking was almost as much as our room
9,2 Excellent
Pros: Location was great. Staff amazing. Breakfast buffet basic but very complete: After 5 nights it got repetitive. Everything worked in rooms (Grand tower suite).
Cons: Stayed at Grand tower which is a bit older...decorations feel as if they've been there SINCE the 1960s. Still above average comfort beds.
10,0 Excellent
Pros: Everything was fantastic and the location is perfect
Cons:
9,0 Excellent
Pros: Friendliness of the staff, the bed was so comfortable and Starbucks so near. Proximity to everything was wonderful, we were able to walk everywhere.
Cons: Starbucks could have been open longer, perhaps evenings.
7,1 Good
Pros: most everything
Cons: The price
4,6 Okay
Pros:
Cons: The bedsheets were not clean, the room looked nothing like the pics, the room smelled bad.
9,0 Excellent
Pros: The room was extremely large and the pool was lovely. Room for kids to jump and play but the ledge of the pool is quite high for little ones to navigate -4 feet shallow end w/ ladder. was built in the 1929's and has gorgeous tile with marble balconies.
Cons: Valet parking was $70 ! but did allow for in -out privledges and extended past check-out time.
5,0 Okay
Pros:
Cons: Small room for 4 people. Concierge was snooty.
5,0 Okay
Pros: The room was great.
Cons: I m tired of being charged destination fees. And I m not staying at any place that charges them.
9,6 Excellent
Pros: Bed really comfy
Cons: Coffee/tea maker
9,6 Excellent
Pros: The check in person was excellent, as was the valet and bellman. The hotel is in an excellent location and I would be happy to stay there again.
Cons:
Embracing its historic origins, the InterContinental® Chicago hotel has an airy lobby with a sweeping staircase and marble mosaic floors, alongside ornate period ballrooms that are ideal for events. You can enjoy breathtaking views from the 32nd-floor Tower Lounge, and wind down with a sauna, a massage or a swim in our classic 1920s pool. Flawless service and gourmet cuisine typify Michael Jordan's Steak House, and you can savor fine wines and in our open air ENO wine bar.
You'll be centrally located in Chicago with a stay at Ambassador Chicago, within a 15-minute walk of Chicago History Museum and 900 North Michigan Shops. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 8600 square feet (799 square meters), including conference space.
Overall 8,6 Excellent
Based on 2 053 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,2
Pros: Great comfort and good style but affordable in a good neighborhood
Good
7,5
Pros: The place was beautiful and clean and saved but in the same time expensive,
Good
6,7
Pros: We lived the neighborhood and the lobby area.
Good
7,0
Pros: Lobby, Bathroom, front desk receptionist
Excellent
10,0
Pros: The Republica toiletries! They were amazing!
Okay
5,0
Pros: The lobby and lounge area are lovely!
Okay
4,0
Pros: Location was good.
Excellent
10,0
Pros: Comfy bed. Perfect location for our weekend family visit.
Excellent
10,0
Pros: Great value and location.
Okay
5,0
Pros: The location
Good
7,0
Pros: Although the room is small, it provides a lot of stuff in a tidy manner so that guests can enjoy high class drink and facilities.
Excellent
10,0
Pros: This is one of the nicest hotels I've ever been in! It was gorgeous, and the staff was incredibly helpful. In a very nice area too.
Details
Reviews
Overall 8,6 Excellent
Based on 2 053 reviews
Beach
10,0
Location
9,3
Service
8,3
WiFi
6,4
Room
6,3
Comfort
5,7
Value
5,4
Wellness
3,1
Breakfast
2,8
Location
9,5
Service
8,3
Comfort
6,0
Room
6,0
Value
5,6
Breakfast
2,3
Location
9,4
Vibe
8,1
Service
7,8
Room
5,7
Comfort
5,6
Value
5,4
Service
8,1
Vibe
7,6
Amenities
7,2
Room
5,9
Comfort
5,6
Location
9,2
Service
8,0
9,2 Excellent
Pros: Great comfort and good style but affordable in a good neighborhood
Cons:
7,5 Good
Pros: The place was beautiful and clean and saved but in the same time expensive,
Cons: Garage parking 95$ by day
6,7 Good
Pros: We lived the neighborhood and the lobby area.
Cons: We did not get the room we paid for (no pullout sofa or living area even though we paid for it) and the hotel was not willing to make any price concession. Additionally, the staff (2 different women) could not have been any more rude to us when we inquired about the room mistake
7,0 Good
Pros: Lobby, Bathroom, front desk receptionist
Cons: Small room
10,0 Excellent
Pros: The Republica toiletries! They were amazing!
Cons: It was further north than expected but still in a great area.
5,0 Okay
Pros: The lobby and lounge area are lovely!
Cons: Very small room, very uncomfortable bed, unprepared staff, poor tv connection.
4,0 Okay
Pros: Location was good.
Cons: Unfortunately, I remember the hotel from 40-50 years ago when it was a top place to stay. Today, the staff was still professional but the facility was just OLD. (And, the bed was so low it took time & effort to get out of it.)
10,0 Excellent
Pros: Comfy bed. Perfect location for our weekend family visit.
Cons: No complaints.
10,0 Excellent
Pros: Great value and location.
Cons: Restaurant under construction but hopefully the construction will be done soon.
5,0 Okay
Pros: The location
Cons: There was nothing complimentary except for the bare minimums. No coffee and single-ply toilet paper! Not acceptable for a 4-star!
7,0 Good
Pros: Although the room is small, it provides a lot of stuff in a tidy manner so that guests can enjoy high class drink and facilities.
Cons: It took me a while to find out way to turn off two neon tubes along walls.
10,0 Excellent
Pros: This is one of the nicest hotels I've ever been in! It was gorgeous, and the staff was incredibly helpful. In a very nice area too.
Cons: No!
You'll be centrally located in Chicago with a stay at Ambassador Chicago, within a 15-minute walk of Chicago History Museum and 900 North Michigan Shops. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 8600 square feet (799 square meters), including conference space.
Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.
Overall 8,5 Excellent
Based on 12 249 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Good
6,0
Pros: Location
Excellent
10,0
Excellent
10,0
Pros: The proximity to everything and the cleanliness factor.
Excellent
10,0
Pros: I love the room size and beautiful location.
Poor
1,0
Pros: Staff Was Friendly
Excellent
8,3
Pros: The overall is ok
Excellent
8,0
Pros: Valet parking was courteous and fast. Check in was fast. Great location near many forms of transportation and food. Our room had a great view of the river and navy pier at night
Good
7,1
Pros: Location good. Hotel fine
Excellent
10,0
Pros: The staff and hotel was outstanding. Loved the style/décor. We left items in the room and the housekeeping and risk mgmt. staff resolved and located our lost items.
Excellent
10,0
Pros: Great location. I could walk to my seminar.
Excellent
10,0
Pros: Location and style
Excellent
8,0
Pros: Perfect location and beautiful view of the Chicago river from my room. You could see navy pier in one direction and the Wrigley building in the other. Room was imaculate. Staff at front desk were very pleasant and helpful.
Details
Reviews
Overall 8,5 Excellent
Based on 12 249 reviews
Location
8,9
Room
8,0
Service
7,9
Cleanliness
7,2
Wellness
7,0
Amenities
6,5
Bar
6,2
WiFi
5,9
Value
5,2
Breakfast
4,6
Location
8,7
Service
8,0
Room
7,6
Wellness
7,5
Cleanliness
6,9
Food
6,3
Amenities
6,2
Bar
5,9
WiFi
4,8
Value
4,7
Breakfast
4,0
Location
8,8
Room
8,1
Service
7,9
Cleanliness
7,6
Wellness
6,8
Bar
6,6
Food
6,4
Value
6,2
Amenities
6,0
Breakfast
4,8
WiFi
4,0
Location
8,6
Room
7,9
Service
7,7
Wellness
6,7
Bar
6,0
Breakfast
5,5
Value
5,2
WiFi
4,5
Pool
3,9
Location
9,4
Service
8,3
Room
8,1
Cleanliness
7,0
Wellness
6,5
Food
6,2
Bar
5,8
Value
4,9
Breakfast
4,4
6,0 Good
Pros: Location
Cons: The mattress
10,0 Excellent
Pros:
Cons: For the conference they only provided bagel and coffee. Not a very healthy breakfast.
10,0 Excellent
Pros: The proximity to everything and the cleanliness factor.
Cons: I guess if I have to complain, we had trouble getting the room to warm up. But I really think that was due to the huge window that gave us a beautiful view
10,0 Excellent
Pros: I love the room size and beautiful location.
Cons: Did not like the mattress and the pillow, to soft and gave my a back pain.Have
1,0 Poor
Pros: Staff Was Friendly
Cons: Rooms not clean. Complained and got an upgrade which was equally dirty
8,3 Excellent
Pros: The overall is ok
Cons: Everything need money even the bottle water
8,0 Excellent
Pros: Valet parking was courteous and fast. Check in was fast. Great location near many forms of transportation and food. Our room had a great view of the river and navy pier at night
Cons: Amenity fee as a seperate charge. Most places will build the fee into rooms. I realize this changes nothing in price however the psychological effect of seeing an extra unexpected $20 a night fee leaves a bad taste in ones mouth
7,1 Good
Pros: Location good. Hotel fine
Cons: Couldn’t check in when I arrived at last 3pm
10,0 Excellent
Pros: The staff and hotel was outstanding. Loved the style/décor. We left items in the room and the housekeeping and risk mgmt. staff resolved and located our lost items.
Cons: n/a
10,0 Excellent
Pros: Great location. I could walk to my seminar.
Cons: No.
10,0 Excellent
Pros: Location and style
Cons: No
8,0 Excellent
Pros: Perfect location and beautiful view of the Chicago river from my room. You could see navy pier in one direction and the Wrigley building in the other. Room was imaculate. Staff at front desk were very pleasant and helpful.
Cons:
Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.
Located in the beating heart of the bustling downtown district, Sheraton Grand Chicago is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed hotel accommodations, enhanced by contemporary essentials, the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted River North location near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Achieve your goals in 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Punctuate a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our riverview hotel is the perfect home base for your visit to downtown Chicago.
Overall 8,5 Excellent
Based on 5 669 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7,9
Excellent
10,0
Pros: The front desk gentleman that was sooooo nice. And made checking in with 12 people smoothly!!
Excellent
9,0
Pros: Concierge was great.
Excellent
9,6
Pros: I didn't know about the breakfast, so we went out.
Excellent
8,0
Pros: The location is great!
Excellent
9,0
Pros: met my needs for reasonable price
Excellent
8,0
Pros: Location
Excellent
10,0
Pros: Excellent staff, room was beautiful and very clean. Everyone was very helpful and friendly. Would definitely book again. Beautiful and elegant for a nice price.
Excellent
10,0
Pros: Everything you need is right there on site and very close to some great restaurants! The view from our room was spectacular
Excellent
10,0
Pros: Clean, comfortable and close to everything!
Excellent
8,0
Pros: Location
Okay
5,0
Pros: The hotel was very nice. Check in was easy & the check in person was nice. Valet parking was easy but $65.00. We should have waited for another room. Our room was small, it had a kind bed-but was on a corner & TV was at an angle across the room.
Details
Reviews
Overall 8,5 Excellent
Based on 5 669 reviews
Location
9,1
Service
7,7
Room
7,5
Vibe
6,5
Breakfast
6,4
Comfort
6,4
Bar
6,0
Food
5,9
WiFi
5,4
Pool
4,3
Value
3,8
Location
8,9
Cleanliness
7,3
Service
7,1
Room
7,0
Breakfast
6,5
Comfort
6,2
Vibe
5,8
Food
5,4
Pool
4,2
Value
3,5
WiFi
3,5
Location
9,3
Service
8,1
Room
7,5
Bar
6,3
Comfort
6,3
Vibe
6,0
Food
5,4
Value
3,5
Location
9,0
Service
7,6
Room
7,3
Comfort
6,5
Value
4,0
Location
8,7
Service
6,7
Room
6,1
Comfort
6,1
Vibe
5,3
Value
3,6
7,9 Good
Pros:
Cons: There were only two elevators working during our stay and it caused a lot of delays
10,0 Excellent
Pros: The front desk gentleman that was sooooo nice. And made checking in with 12 people smoothly!!
Cons:
9,0 Excellent
Pros: Concierge was great.
Cons:
9,6 Excellent
Pros: I didn't know about the breakfast, so we went out.
Cons: That I didn't know enough about the breakfast...I love convenience above everything else. I like having "too much" information as opposed to having little.
8,0 Excellent
Pros: The location is great!
Cons: Our room was a little dated, specifically the bathroom. There was paint peeling in the shower, dust on the vanity, and dirt in the door jam. For the price, I would expect more.
9,0 Excellent
Pros: met my needs for reasonable price
Cons:
8,0 Excellent
Pros: Location
Cons:
10,0 Excellent
Pros: Excellent staff, room was beautiful and very clean. Everyone was very helpful and friendly. Would definitely book again. Beautiful and elegant for a nice price.
Cons: The Starbucks was not open later in the afternoon in the little cafe down stairs.
10,0 Excellent
Pros: Everything you need is right there on site and very close to some great restaurants! The view from our room was spectacular
Cons:
10,0 Excellent
Pros: Clean, comfortable and close to everything!
Cons: N/A
8,0 Excellent
Pros: Location
Cons: Pool was cold
5,0 Okay
Pros: The hotel was very nice. Check in was easy & the check in person was nice. Valet parking was easy but $65.00. We should have waited for another room. Our room was small, it had a kind bed-but was on a corner & TV was at an angle across the room.
Cons: Small room-long elevator wait. I'd stayed there a month ago & had a much nicer room.
Located in the beating heart of the bustling downtown district, Sheraton Grand Chicago is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed hotel accommodations, enhanced by contemporary essentials, the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted River North location near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Achieve your goals in 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Punctuate a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our riverview hotel is the perfect home base for your visit to downtown Chicago.
A stay at River Hotel places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. Featured amenities include a business center, express check-in, and express check-out.
Overall 8,5 Excellent
Based on 5 341 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,3
Pros: Everything about this hotel is perfect, location is amazing, free water on our floor and complimentary breakfast bars and fruit with coffee on 2nd floor is a huge plus. We used the gym the 2 mornings we stayed and its ideal for what we wanted. Room was very comfortable and we looking out onto the trump tower and nice view of the city and the river :)
Good
7,5
Pros: Location of the hotel is great.
Excellent
9,0
Excellent
8,0
Pros: Very convenient location and in room service. I did not have a lot of time to go elsewhere but it was nice to be able to have a restaurant deliver to my room and it be charged there as well.
Excellent
10,0
Pros: Location, nice room, great view, wonderful staff
Excellent
9,0
Pros: I loved the location pretty good view of Chicago.
Excellent
8,8
Pros: Great location. Super convenient to tourist stuff. Clean, up-to-date, quiet. Felt secure. Made a great base of operation for exploring the downtown area. Just a half mile from theaters, museums. Great view right on the river. Staff was friendly and helpful. If all you're looking for is a safe, comfortable, convenient place to sleep, this place will serve you well. Seems like a lot of business travelers in the hotel so there was no drama anywhere. Price was as good as any place I found in the immediate area.
Good
7,0
Pros: Checkin in and out fast was quick. Location is central af.
Excellent
9,6
Pros: Location!, location! location!
Excellent
10,0
Pros: Was close to everything.
Excellent
8,0
Pros: Nice simple hotel room located near the Chicago River. Easy access to all local attractions.
Excellent
10,0
Pros: Location, staffs are awesome and it's clean
Details
Reviews
Overall 8,5 Excellent
Based on 5 341 reviews
Location
9,7
Service
8,9
Value
8,6
WiFi
8,1
Room
6,3
Comfort
3,8
Breakfast
3,4
Location
9,6
Service
9,4
Value
8,2
WiFi
7,0
Room
6,0
Vibe
5,4
Comfort
3,4
Breakfast
3,2
Location
9,9
Service
8,8
WiFi
6,8
Room
6,1
Vibe
5,4
Comfort
3,8
Breakfast
3,1
Location
9,5
Service
8,6
Wellness
7,5
Room
6,7
Cleanliness
6,6
Vibe
5,3
Amenities
5,3
Comfort
5,2
Breakfast
3,7
Location
9,8
Service
8,5
Cleanliness
6,5
Vibe
5,1
Room
4,9
Comfort
3,5
8,3 Excellent
Pros: Everything about this hotel is perfect, location is amazing, free water on our floor and complimentary breakfast bars and fruit with coffee on 2nd floor is a huge plus. We used the gym the 2 mornings we stayed and its ideal for what we wanted. Room was very comfortable and we looking out onto the trump tower and nice view of the city and the river :)
Cons: Receptionist staff, not friendly or good communication skills barely smiled or talked to us and when she took my card never told us she was taking payment and the additional 130pound depoisit ? THAT IS YET TO COME BACK INTO MY ACCOUNT after a week.
7,5 Good
Pros: Location of the hotel is great.
Cons: My room and bathroom were pretty small with windows facing another building.
9,0 Excellent
Pros:
Cons: Our room was small but nice and clean.
8,0 Excellent
Pros: Very convenient location and in room service. I did not have a lot of time to go elsewhere but it was nice to be able to have a restaurant deliver to my room and it be charged there as well.
Cons: The room was difficult to get in to. When I walked in the room was in a corner and with my luggage I had an issue getting it into the small doorway. The person right next to me you could hear everything and the door was always a loud slam because it was so close but it wasn't a huge inconvenience.
10,0 Excellent
Pros: Location, nice room, great view, wonderful staff
Cons:
9,0 Excellent
Pros: I loved the location pretty good view of Chicago.
Cons: It was a little hard to see when arriving for our driver, but not too inconvenient.
8,8 Excellent
Pros: Great location. Super convenient to tourist stuff. Clean, up-to-date, quiet. Felt secure. Made a great base of operation for exploring the downtown area. Just a half mile from theaters, museums. Great view right on the river. Staff was friendly and helpful. If all you're looking for is a safe, comfortable, convenient place to sleep, this place will serve you well. Seems like a lot of business travelers in the hotel so there was no drama anywhere. Price was as good as any place I found in the immediate area.
Cons: Room was small (but that's what we bought). One day the maids came late in the day, as we were back in the room resting up before dinner. The parking situation is valet only which causes some worry for small-town folks like us but there were no issues (actually, it was nice to leave it and forget it). Hardly any amenities. No restaurant or bar in the hotel itself, but there's a couple of places in the same block, so that really wasn't an issue. The coffee in the lobby wasn't very good but they had Kuerig in the room. All super minor complaints.
7,0 Good
Pros: Checkin in and out fast was quick. Location is central af.
Cons: I was disappointed to learn that the hotel restaurant was being renovated during my visit. Had plans to use it for bf. Good options nearby, though.
9,6 Excellent
Pros: Location!, location! location!
Cons:
10,0 Excellent
Pros: Was close to everything.
Cons: $53 parking fee.
8,0 Excellent
Pros: Nice simple hotel room located near the Chicago River. Easy access to all local attractions.
Cons: Breakfast foods disappeared quickly. Either they ran out or were only placed out for a very limited amount of time.
10,0 Excellent
Pros: Location, staffs are awesome and it's clean
Cons:
A stay at River Hotel places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. Featured amenities include a business center, express check-in, and express check-out.
Overall 8,5 Excellent
Based on 2 064 reviews
All reviews
- All reviews
Excellent
9,0
Pros: Location was amazing! Bed was comfy. Great view from our room on the 30th floor.
Okay
4,2
Pros: The location was great, central and right by the river. Was able to walk everywhere. Overall lobby is nice.
Excellent
10,0
Pros: Suite type room for affordable price. Wonderful access to Michigan Ave, Art Museum, and river. Breakfast included was great.
Good
7,4
Pros: Great downtown location
Excellent
8,5
Pros: Great price and location.
Excellent
10,0
Pros: Have to say I was pleasantly surprised. The reviews worried me but this hotel is amazing and the staff is very helpful. We arrived late (1:30 am) and was given one of their vacation rentals and were told we would need to move to another room the next morning. They upgraded us to a corner room suite for our full stay. The view of the river was perfect!
Excellent
8,3
Pros: Location, room size, breakfast, service level from staff
Excellent
8,0
Pros: I always stay in the Grand Wyndham when I am in Chicago. No complaints at all. I hope the same standards continue with the new owners. Concierge staff very helpful collecting luggage from the room and arranging taxi to the airport.
Excellent
10,0
Pros: That shower in the king room was to die for.
Good
7,1
Pros: The staff was excellent. Very helpful, respectful, and pleasant. The doorman, Mark, had exceptional guest service skills. I felt completely taken care of.
Excellent
10,0
Pros: Rooms are clean and spacious, staff are friendly and helpful. Great location. This was my second stay and I would book again.
Good
7,5
Pros: Fantastic location, amazing view
Good
7,0
Pros: I had booked a 'Deluxe' room with city view and got a good deal via booking.com. Based on the (very) positive reviews here I was at first a bit disappointed. There was nothing wrong with the room, in fact it is rather spacious, but in the end it was rather basic and maybe not as good as I had expected. I then asked for an upgrade and for a small additional fee changed my reservation to a 'Superior' room with river view - and this room was really very nice. It is much more modern than the 'Deluxe' room, the bathroom is amazing and overall its just more luxurious and definately worth the extra fee. My recommendation: they have 'superior' rooms that have bathtub and shower combined and some that have them apart. The rooms that have them apart are apparently nicer but there are also not so many of those. Furthermore, the gym is very good and modern, apparently it has been renovated recently.
Okay
5,7
Pros: Great location by the river with great views. Its very close to the centre of Chicago. Our room was large and clean, though the coffee machine took some working out.
Good
6,3
Pros: clean, friendly and good location
Good
7,3
Pros: We were thrilled with the river view room, its spaciousness, and the hotel's proximity to major attractions and shopping.
Good
7,0
Pros: I had stayed at this hotel before and enjoyed my stay. It is in the center of town close to where I need to be and is moderatly priced for the area.
Excellent
8,0
Pros: location
Excellent
8,0
Pros: The staff were extremely helpful and accommodating. They were always willing to give suggestions and help us have a great experience in Chicago. I also liked the view! It was fantastic! If you have a choice, go for a corner room- the 14'S.
Okay
4,0
Pros: $self.pros
Good
7,2
Pros: The holet was in a great location, close to everything. the river view was very nice worht the extra $. I would definetely stay again!
Excellent
8,0
Pros: large room with very comfortable bed. The bath and particularly shower with large overhead nozzle were clean and neat design. Good location.
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Cons: $self.cons
Details
Reviews
Overall 8,5 Excellent
Based on 2 064 reviews
Cleanliness
8,7
Comfort
8,7
Location
9,5
Services
8,1
Staff
8,4
Value for money
7,9
9,0 Excellent
Pros: Location was amazing! Bed was comfy. Great view from our room on the 30th floor.
Cons: We were right next to elevator, so a little noisy. Because of the elevator our room was smaller than our friends that were two rooms down. There’s was almost double in size. Room needs to be updated. There was black duct tape holing the carpet together in front of the bathroom. The bathroom door was about 2 inches from the ground. The tub was small and did not drain the water until you got out. Our toilet ran every 5 minutes. I’m not sure where the complimentary water was that was in the description, the bottle in our room had a tag for $6 on it. The fridge didn’t keep our drinks cold.
4,2 Okay
Pros: The location was great, central and right by the river. Was able to walk everywhere. Overall lobby is nice.
Cons: I paid for a king deluxe room and while the view was beautiful, the stay was awful. There was a constant pipe banging that went on for 2 days straight that made it really hard to sleep. Our bathroom also had a very intense dog urine smell. You could tell someone had locked a dog in there at some point because the bottom of the bathroom door was scratched to the pulp! Also, I went downstairs to have breakfast and although I showed up opening time, I was told very rudely to wait outside the locked doors for an additional 15 minutes. Because of previous online reviews I assumed the breakfast was buffet, so once I was in I asked and I was shut down with “this is definitely not a buffet. Do you still want breakfast or what?”. Not to mention only 3/6 elevators were working on our floor. Honestly I’ve had a better stay and treatment at a Motel for 1/10th of the price. Wouldn’t recommend.
10,0 Excellent
Pros: Suite type room for affordable price. Wonderful access to Michigan Ave, Art Museum, and river. Breakfast included was great.
Cons: Charging $300 for potential incidental usage is exorbitant.
7,4 Good
Pros: Great downtown location
Cons: An elevator was down for a major overhaul, fine. One of the three remaining was getting stuck on floors for extended periods of time, and we heard it even fell four floors while someone was on it. Customer’s safety is clearly not a number one concern for this hotel.
8,5 Excellent
Pros: Great price and location.
Cons: The bathroom was not clean, there was a previous guest's hair all over the shower walls. It was pretty disgusting.
10,0 Excellent
Pros: Have to say I was pleasantly surprised. The reviews worried me but this hotel is amazing and the staff is very helpful. We arrived late (1:30 am) and was given one of their vacation rentals and were told we would need to move to another room the next morning. They upgraded us to a corner room suite for our full stay. The view of the river was perfect!
Cons: Facing the Trump Tower.......
8,3 Excellent
Pros: Location, room size, breakfast, service level from staff
Cons:
8,0 Excellent
Pros: I always stay in the Grand Wyndham when I am in Chicago. No complaints at all. I hope the same standards continue with the new owners. Concierge staff very helpful collecting luggage from the room and arranging taxi to the airport.
Cons: Nothing.
10,0 Excellent
Pros: That shower in the king room was to die for.
Cons: No air vents in the bathroom.
7,1 Good
Pros: The staff was excellent. Very helpful, respectful, and pleasant. The doorman, Mark, had exceptional guest service skills. I felt completely taken care of.
Cons: The room was hot and muggy, which didn't change despite having the thermostat set as low as it would go. The elevators took FOREVER. It was not uncommon to wait 10-15 minutes once calling the elevator to have it arrive. Food in the hotel was fine, nothing special and expensive.
10,0 Excellent
Pros: Rooms are clean and spacious, staff are friendly and helpful. Great location. This was my second stay and I would book again.
Cons:
7,5 Good
Pros: Fantastic location, amazing view
Cons: The room smell, the television didn’t work
7,0 Good
Pros: I had booked a 'Deluxe' room with city view and got a good deal via booking.com. Based on the (very) positive reviews here I was at first a bit disappointed. There was nothing wrong with the room, in fact it is rather spacious, but in the end it was rather basic and maybe not as good as I had expected. I then asked for an upgrade and for a small additional fee changed my reservation to a 'Superior' room with river view - and this room was really very nice. It is much more modern than the 'Deluxe' room, the bathroom is amazing and overall its just more luxurious and definately worth the extra fee. My recommendation: they have 'superior' rooms that have bathtub and shower combined and some that have them apart. The rooms that have them apart are apparently nicer but there are also not so many of those. Furthermore, the gym is very good and modern, apparently it has been renovated recently.
Cons: Some of the staff at the front desk is more helpful than others. At first they told me a room upgrade is generally not possible, then I asked someone else a bit later and all over sudden it was possible. Also, some of the staff at the main entrance does not seem very attentive. The attached bar/restaurant is okay, not amazing, but okay.
5,7 Okay
Pros: Great location by the river with great views. Its very close to the centre of Chicago. Our room was large and clean, though the coffee machine took some working out.
Cons: Think for the price breakfast should be included
6,3 Good
Pros: clean, friendly and good location
Cons:
7,3 Good
Pros: We were thrilled with the river view room, its spaciousness, and the hotel's proximity to major attractions and shopping.
Cons:
7,0 Good
Pros: I had stayed at this hotel before and enjoyed my stay. It is in the center of town close to where I need to be and is moderatly priced for the area.
Cons:
8,0 Excellent
Pros: location
Cons: nothing much
8,0 Excellent
Pros: The staff were extremely helpful and accommodating. They were always willing to give suggestions and help us have a great experience in Chicago. I also liked the view! It was fantastic! If you have a choice, go for a corner room- the 14'S.
Cons: Nope! It was great!
4,0 Okay
Cons: The hallways had a foul odor.
7,2 Good
Pros: The holet was in a great location, close to everything. the river view was very nice worht the extra $. I would definetely stay again!
Cons: It was lacking a holtel bar and restraunt and other amenities.
8,0 Excellent
Pros: large room with very comfortable bed. The bath and particularly shower with large overhead nozzle were clean and neat design. Good location.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8,4 Excellent
Based on 6 282 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Excellent
9,0
Pros: The environment. It had this alt/bohemian/vintage vibe that I loved.
Mediocre
3,0
Poor
1,0
Pros: Absolutely nothing
Excellent
10,0
Pros: This was an exceptional value - the room was comfortable, clean and had nice touches with extra blankets, towels, power and lighting by the beds and lots of shelves for storage. I enjoyed the breakfast and made several dinners in the kitchen space. This was a wonderful place to stay.
Mediocre
2,0
Pros: Location
Good
7,9
Pros: Great check in process - you are done in seconds! Was amazed that they let me check in 4 hours earlier for free as they had queen rooms available. The location is just brilliant - close to magnificent mile, a trader joe and the 24/7 red line metro! The bathroom is small but functional. Free wifi.
Excellent
8,0
Pros: The location was excellent.
Good
7,0
Pros: The location was great. If traveling alone and only need a place to sleep then this may be a good option.
Excellent
10,0
Pros: Yep, rooms are small but it was a good value for the cheap price.
Good
7,1
Pros: Location is perfect ....
Excellent
10,0
Pros: The housekeeping service is great
Excellent
8,0
Pros: Cool renovated old fashion hotel, very comfortable and quite room (14th floor)
Details
Reviews
Overall 8,4 Excellent
Based on 6 282 reviews
Location
9,7
Bar
8,8
WiFi
8,8
Wellness
8,6
Value
8,0
Service
8,0
Room
6,2
Breakfast
5,2
Comfort
4,4
Location
9,6
Bar
8,9
Service
8,3
WiFi
7,9
Room
6,9
Comfort
5,6
Breakfast
4,0
Location
9,9
Bar
8,1
Service
7,2
Cleanliness
6,6
Breakfast
4,8
Room
3,5
Comfort
1,9
Location
9,7
Bar
8,7
Vibe
8,4
Service
7,8
Cleanliness
6,6
Amenities
5,8
Breakfast
5,2
Room
4,1
Comfort
3,5
Location
9,9
Bar
9,0
Vibe
8,2
Service
7,6
Breakfast
5,1
Room
4,4
Comfort
3,6
9,0 Excellent
Pros: The environment. It had this alt/bohemian/vintage vibe that I loved.
Cons: I was expecting a somewhat bigger room since I shared it with three other people. But, it was good for the price I payed and for a night.
3,0 Mediocre
Pros:
Cons: They put me in a room with bunk beds, unmade.
1,0 Poor
Pros: Absolutely nothing
Cons: Everthing
10,0 Excellent
Pros: This was an exceptional value - the room was comfortable, clean and had nice touches with extra blankets, towels, power and lighting by the beds and lots of shelves for storage. I enjoyed the breakfast and made several dinners in the kitchen space. This was a wonderful place to stay.
Cons: shampoo and soap for the showers - at least soap? The elevators could be slow at some times of the day. Only two elevators for all those people and rooms and floors. But, still an excellent value!!
2,0 Mediocre
Pros: Location
Cons: This was not what I expected it was more like a hostel than a hotel. No room cleaning, bunk beds were awful. No tv no phone in room. Very dusty/ unclean.
7,9 Good
Pros: Great check in process - you are done in seconds! Was amazed that they let me check in 4 hours earlier for free as they had queen rooms available. The location is just brilliant - close to magnificent mile, a trader joe and the 24/7 red line metro! The bathroom is small but functional. Free wifi.
Cons: The remote in the room for controlling temperature was missing. Asked twice on phone for them to send the remote but it didn’t come. Finally had to go down to reception and request a 3rd time in person. Amanda was profusely apologetic and then I got the remote in my room. The room size is small, but just right for one person. 2 is an overkill. No views from the room to speak of. My room had some long strands of hair on the blanket on top of the bedding.
8,0 Excellent
Pros: The location was excellent.
Cons: It would have been nice to have a refrigerator in the room and more space for toiletries and other items.
7,0 Good
Pros: The location was great. If traveling alone and only need a place to sleep then this may be a good option.
Cons: The rooms are very small with the bed taking up most of the space. The bathroom was also small. The bed was low to the ground and uncomfortable.
10,0 Excellent
Pros: Yep, rooms are small but it was a good value for the cheap price.
Cons:
7,1 Good
Pros: Location is perfect ....
Cons: Place is fine , except the dining area ...and if u compare it with freehand miami its nothing
10,0 Excellent
Pros: The housekeeping service is great
Cons: receptions staff
8,0 Excellent
Pros: Cool renovated old fashion hotel, very comfortable and quite room (14th floor)
Cons: Party time at the bar everyday, so lobby was super busy and noisy. Best for 20-30s clientele
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Steal the scene and experience the Gold Coast of Chicago like never before. Perfectly located on Lake Shore Drive, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style - from sleek hotel rooms and suites with waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. Spoil yourself with a massage and a brownie at Bliss® Spa. Ignite your senses with inspired American cuisine prepared with a seasonal focus at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Overall 8,4 Excellent
Based on 3 582 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,0
Good
6,0
Pros: Location
Good
7,0
Pros: Located right on Lake Michigan with amazing views! Staff awesome! Rooms clean and comfortable.
Mediocre
3,0
Pros: View
Excellent
10,0
Pros: The location,staff, and decor of the hotel.
Excellent
10,0
Pros: Brand new very clean. Great location
Excellent
10,0
Pros: Location
Excellent
10,0
Pros: It was so nice and clean
Excellent
10,0
Excellent
9,0
Pros: location, staff, parking
Good
7,9
Pros: Location was good and hotel was nice
Excellent
10,0
Pros: Great staff. Beautiful view of the lake and city. Great amenities—love the added touch of bliss toiletries.
Details
Reviews
Overall 8,4 Excellent
Based on 3 582 reviews
Location
9,2
Service
7,4
Room
7,1
Amenities
6,1
WiFi
6,0
Cleanliness
5,8
Breakfast
5,1
Food
4,9
Comfort
4,9
Value
4,2
Location
9,4
Service
7,8
Amenities
6,2
Cleanliness
5,8
Room
5,5
Comfort
5,1
Food
4,9
WiFi
4,4
Value
4,3
Location
9,3
Room
7,3
Service
7,3
Amenities
6,2
Cleanliness
5,9
Breakfast
5,6
Food
5,0
Comfort
4,9
Value
4,4
WiFi
4,3
Location
9,0
Service
7,5
Room
6,8
Service
7,3
Amenities
5,8
Room
5,8
Comfort
4,9
8,0 Excellent
Pros:
Cons: Hotel rooms are too dark! Hallways of hotel are WAY TOO DARK!!
6,0 Good
Pros: Location
Cons: Rude Staff. Broken elevators.
7,0 Good
Pros: Located right on Lake Michigan with amazing views! Staff awesome! Rooms clean and comfortable.
Cons: No coffee maker, fridge, or microwave in room. Although their was coffee Downstairs in lobby. Valet parking $64 a day. Drinks at bar were Ritz Carlton prices +.
3,0 Mediocre
Pros: View
Cons: Upon arrival asked for lower floor had to pay for upgrade. No fridge or coffee pot. No spa and staff lied about it. Pool burnt eyes from chemicals could not use. No access to overlook. I would rate as 2-3 star hotel I would never stay again
10,0 Excellent
Pros: The location,staff, and decor of the hotel.
Cons: Standard beds were smaller than other hotels we have stayed at.
10,0 Excellent
Pros: Brand new very clean. Great location
Cons: No
10,0 Excellent
Pros: Location
Cons: No
10,0 Excellent
Pros: It was so nice and clean
Cons: Only thing that sucked was location being one way in Chicago with traffic and parking being $68 daily
10,0 Excellent
Pros:
Cons: $15 a day for internet!!!!
9,0 Excellent
Pros: location, staff, parking
Cons: no mini refrigerator in room
7,9 Good
Pros: Location was good and hotel was nice
Cons: We arrived at midnight and wanted to get a drink but the bar was closing so we couldn't despite it being advertised that the hotel bar was open until 1am. The staff were also not friendly and helpful.
10,0 Excellent
Pros: Great staff. Beautiful view of the lake and city. Great amenities—love the added touch of bliss toiletries.
Cons:
Steal the scene and experience the Gold Coast of Chicago like never before. Perfectly located on Lake Shore Drive, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style - from sleek hotel rooms and suites with waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. Spoil yourself with a massage and a brownie at Bliss® Spa. Ignite your senses with inspired American cuisine prepared with a seasonal focus at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Connect with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. No pets allowed. Celebrate Valentines Day with one of our King Suites. Your accommodations include champagne and an artisanal cheese platter. Daily parking is also included. Please note that guests booking more than 1 night will get the rose, vase, champagne and cheese platter on first night of stay only.
Overall 8,3 Excellent
Based on 2 914 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6,3
Pros: Good location, especially if you wanted to be near Northwestern hospital, which was our reason for visiting. The food from Barista + Bar was pretty decent too. The staff was very nice too.
Excellent
10,0
Pros: Everything was nice
Mediocre
3,8
Pros: The hotel is not having a room serves food 24 ours
Good
7,9
Pros: Our son had major surgery at Northwestern Hospital in downtown Chicago. This hotel was the perfect location for our needs.
Excellent
10,0
Pros: Location is superb; staff was wonderful and helpful.
Excellent
10,0
Pros: Excellent location on the Magnificent Mile. It was close to all the restaurants we wanted to visit.
Excellent
10,0
Pros: Location and staff were great.
Okay
5,0
Excellent
10,0
Pros: The location is great!
Excellent
10,0
Pros: The room was spacious & prefect
Excellent
9,0
Pros: Great location
Okay
5,8
Pros: Location of the property is excellent! Bar staff was very friendly.
Details
Reviews
Overall 8,3 Excellent
Based on 2 914 reviews
Location
9,7
Wellness
9,0
WiFi
8,9
Cleanliness
8,1
Service
8,0
Room
8,0
Comfort
7,2
Bar
7,1
Amenities
6,2
Breakfast
4,4
Location
9,9
Wellness
9,0
Cleanliness
8,3
Service
7,8
Room
7,1
Comfort
6,9
Bar
6,9
Value
6,4
Amenities
6,3
Breakfast
4,5
Location
9,3
Service
8,0
Room
7,7
Comfort
7,2
Amenities
6,2
Value
6,0
Breakfast
4,1
Location
9,7
Service
7,9
Cleanliness
7,4
Room
7,2
Value
6,8
Comfort
6,8
Location
9,7
Room
7,7
Vibe
7,5
Amenities
6,1
6,3 Good
Pros: Good location, especially if you wanted to be near Northwestern hospital, which was our reason for visiting. The food from Barista + Bar was pretty decent too. The staff was very nice too.
Cons: The rooms have a really bad design mistake: the door to the bathroom is almost entirely translucent glass. This means, if you turn on the light in the bathroom, even with the door shut it will light up the entire bedroom! This was a problem for me on my trip as my partner needed to leave early in the morning (like 6 AM), so I had to wear an eye mask while she got ready in the morning. It could also be a problem if you or your partner get up much to go to the bathroom in the middle of the night.
10,0 Excellent
Pros: Everything was nice
Cons: Nothing
3,8 Mediocre
Pros: The hotel is not having a room serves food 24 ours
Cons:
7,9 Good
Pros: Our son had major surgery at Northwestern Hospital in downtown Chicago. This hotel was the perfect location for our needs.
Cons:
10,0 Excellent
Pros: Location is superb; staff was wonderful and helpful.
Cons: no
10,0 Excellent
Pros: Excellent location on the Magnificent Mile. It was close to all the restaurants we wanted to visit.
Cons: There was protest in the front from workers on strike. The room was also a bit dusty.
10,0 Excellent
Pros: Location and staff were great.
Cons:
5,0 Okay
Pros:
Cons: Staff/reception not accommodating
10,0 Excellent
Pros: The location is great!
Cons: When we arrived in our room there was no soap or tissue but once we asked we got them right away with no problem!!!
10,0 Excellent
Pros: The room was spacious & prefect
Cons:
9,0 Excellent
Pros: Great location
Cons: Ice machines not on our floor
5,8 Okay
Pros: Location of the property is excellent! Bar staff was very friendly.
Cons: Front desk female staffs aren’t as friendly or welcoming. The room that we were in had so much dust on the nightstand and counter you can swipe your finger on the glass and see it. We ask for the room to be clean when we had left out for a few hours and came back to a non clean room so had to call for the second time and leave back out so it can be clean and the dust was still there so nothing was wipe down just the towel replace and bed turnover that was it.
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Connect with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. No pets allowed. Celebrate Valentines Day with one of our King Suites. Your accommodations include champagne and an artisanal cheese platter. Daily parking is also included. Please note that guests booking more than 1 night will get the rose, vase, champagne and cheese platter on first night of stay only.
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Overall 8,2 Excellent
Based on 5 253 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: last minute trip, used Whitehall befor. enjoy the location and price
Excellent
8,0
Pros: Location was convenient to the Water Tower Mall and other shops and restaurants. Clean, spacious and comfortable room in a busy and safe neighborhood. Hotel was clean, just needed updates with wall paper and bathroom ceiling. Bed was comfortable. TV had free streaming apps to watch Netflix and other streaming channels. Front desk was helpful when we needed suggestions for places to eat or things to do.
Excellent
10,0
Pros: Jorge the bartender was GREAT! Sherry helped us with great dinner recommendations and reservations. Malcom and all front desk were great. Happiest bellmen ever. Will be back for certain.
Excellent
8,3
Pros: Excellent value for the size of room and location. Only issue it the hotel is a little dated and old fashioned. That is just my personal observation. If you don’t mind that it is excellent value.
Okay
5,0
Pros: Great location
Excellent
10,0
Pros: classic, the loved the staff, they were so helpful
Excellent
10,0
Pros: Lovely stay at the Whitehall, second time this year. Really central hotel with friendly staff.
Okay
5,4
Pros: The location in the Magnificent Mile
Excellent
9,4
Pros: Location was awesome. Staff was excellent.
Okay
5,0
Pros: Easy to get to Clean
Excellent
10,0
Pros: Great spot for seeing a play at Broadway playhouse and eating Francesca!! Loved it!
Excellent
10,0
Pros: The room was great!
Details
Reviews
Overall 8,2 Excellent
Based on 5 253 reviews
Beach
9,8
Location
9,6
Service
8,8
Bar
7,4
WiFi
6,9
Comfort
6,6
Cleanliness
6,2
Room
5,8
Breakfast
4,8
Vibe
4,6
Amenities
3,9
Wellness
3,4
Location
9,3
Service
9,1
Comfort
6,4
Cleanliness
6,2
Value
5,6
Room
5,6
WiFi
4,8
Amenities
4,0
Breakfast
4,0
Vibe
3,9
Location
9,9
Service
9,3
Bar
7,2
Food
6,3
Room
6,0
Cleanliness
5,6
Breakfast
4,5
Amenities
4,0
Vibe
3,6
Location
9,5
Service
8,6
Comfort
7,3
Value
6,3
Food
6,1
Cleanliness
5,5
Room
5,3
Breakfast
4,2
Amenities
3,4
Vibe
3,2
Location
9,5
Service
8,7
Value
6,4
Room
4,7
Vibe
3,7
10,0 Excellent
Pros: last minute trip, used Whitehall befor. enjoy the location and price
Cons:
8,0 Excellent
Pros: Location was convenient to the Water Tower Mall and other shops and restaurants. Clean, spacious and comfortable room in a busy and safe neighborhood. Hotel was clean, just needed updates with wall paper and bathroom ceiling. Bed was comfortable. TV had free streaming apps to watch Netflix and other streaming channels. Front desk was helpful when we needed suggestions for places to eat or things to do.
Cons: Coffee wasn't the best, but it was free in the morning, so I can't complain too much about that. We didn't see vending services at the hotel. Maybe they had some, but we didn't know about it. It would have been nice to have affordable snacks available.
10,0 Excellent
Pros: Jorge the bartender was GREAT! Sherry helped us with great dinner recommendations and reservations. Malcom and all front desk were great. Happiest bellmen ever. Will be back for certain.
Cons: A coffee maker in the room
8,3 Excellent
Pros: Excellent value for the size of room and location. Only issue it the hotel is a little dated and old fashioned. That is just my personal observation. If you don’t mind that it is excellent value.
Cons:
5,0 Okay
Pros: Great location
Cons: Small, cramped, unfriendly and unaccommodating staff, bugs found in room
10,0 Excellent
Pros: classic, the loved the staff, they were so helpful
Cons:
10,0 Excellent
Pros: Lovely stay at the Whitehall, second time this year. Really central hotel with friendly staff.
Cons: Only thing was missed the coffee midweek in the lobby but was happy to see it back on the Saturday morning.
5,4 Okay
Pros: The location in the Magnificent Mile
Cons: Our stay from 11/1 to 11/3/19 was terrible. Both nights the noise from other customers on the 11th floor was ridiculous after 10pm. There was yelling, screaming, running up and down the halls and slamming doors. I didn’t call the front desk the first night thinking these people had been out partying and would quiet down. That didn’t happen until after 2 am. The second night was even worse. So I tried calling the front desk button around midnight and all the recording wanted me to do was enter a room number and leave a message. The concierge button just got me a busy signal. What hotel doesn’t have someone at the front desk all night!? If the valet would have answered to get our car my daughter and I would have driven back to St. Louis during the night. This ruined an otherwise nice 30th birthday trip to Chicago. I will make sure I let future travelers to stay away from Whitehall hotel since it’s not conducive to a relaxing stay. I’m sure my complaint will go unanswered. Just letting you know I was very disappointed.
9,4 Excellent
Pros: Location was awesome. Staff was excellent.
Cons: The bar didn’t open till 4pm. The carpet in the room was kind of dirty. I couldn’t let my son crawl around on it. Very cool hotel though.
5,0 Okay
Pros: Easy to get to Clean
Cons: Hardest bed I have ever slept on. Back killer
10,0 Excellent
Pros: Great spot for seeing a play at Broadway playhouse and eating Francesca!! Loved it!
Cons: I have no recommendations. Everything i needed was there!!
10,0 Excellent
Pros: The room was great!
Cons: Nothing really
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space.
Overall 8,2 Excellent
Based on 4 060 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,0
Pros: The location.
Excellent
10,0
Pros: Up scale
Okay
5,0
Pros: location
Excellent
10,0
Pros: everything! and location location location
Mediocre
2,0
Pros: Great location and the room and bathroom were clean, but I will never be back due to my back experience with the front desk and valet parking. I just didn't have enough space to expand on all the details below.
Excellent
10,0
Pros: Liked the piano playing
Excellent
10,0
Pros: The rooms were updated and the beds were extremely comfortable
Poor
1,0
Pros: Location
Excellent
10,0
Pros: Great location, clean, very helpful employees
Excellent
9,0
Pros: The room was awesome with the rainfall shower. The staff was super friendly and polite. The character of the old building was really cool too.
Excellent
8,0
Pros: It was exactly what I wanted at a fair price. Room was very clean with a suite and it in a good location.
Okay
5,0
Details
Reviews
Overall 8,2 Excellent
Based on 4 060 reviews
Beach
9,8
Location
9,4
Service
7,4
WiFi
7,4
Vibe
6,4
Room
6,4
Cleanliness
6,2
Food
6,2
Value
5,4
Comfort
5,3
Breakfast
5,1
Amenities
4,1
Wellness
2,8
Location
9,4
Service
8,0
Bar
7,6
Cleanliness
6,1
Food
6,1
Vibe
5,6
Room
5,4
Comfort
5,1
Value
5,0
Breakfast
4,3
Amenities
3,9
Location
9,3
Service
6,5
Vibe
6,2
Room
5,9
Cleanliness
5,7
Food
5,6
Breakfast
5,4
Value
5,1
Comfort
4,9
Amenities
4,6
Location
9,2
Service
7,3
Room
5,5
Comfort
5,2
Vibe
4,9
Amenities
3,7
Location
9,4
Service
7,0
Room
5,6
Comfort
5,2
Vibe
4,9
Amenities
3,5
8,0 Excellent
Pros: The location.
Cons: No restaurant for evening or lunch. Small elevators.
10,0 Excellent
Pros: Up scale
Cons:
5,0 Okay
Pros: location
Cons: Very small elevators timed to slam on me. No evening meal place Seemed so old. Musty smell.
10,0 Excellent
Pros: everything! and location location location
Cons: there were no problems
2,0 Mediocre
Pros: Great location and the room and bathroom were clean, but I will never be back due to my back experience with the front desk and valet parking. I just didn't have enough space to expand on all the details below.
Cons: The rooms were EXTREMELY HOT and the temperature control did not work. When I talked to the front desk, they told me that I didn't have realistic expectations of what the temperature should be. Terrible customer service. VALET PARK LEFT MY CAR DIRTY!
10,0 Excellent
Pros: Liked the piano playing
Cons: I had to buy bottle water from room
10,0 Excellent
Pros: The rooms were updated and the beds were extremely comfortable
Cons: Nothing I didn't like. I thought it was absolutely fantastic
1,0 Poor
Pros: Location
Cons: Dirty/carpet filthy and spots and torn Room next to the elevator, whenever we have booked you, location is bad.
10,0 Excellent
Pros: Great location, clean, very helpful employees
Cons:
9,0 Excellent
Pros: The room was awesome with the rainfall shower. The staff was super friendly and polite. The character of the old building was really cool too.
Cons:
8,0 Excellent
Pros: It was exactly what I wanted at a fair price. Room was very clean with a suite and it in a good location.
Cons: Nothing comes to mind, maybe complimentary water would be nice instead of a six dollar bottle.
5,0 Okay
Pros:
Cons: Resort fee we were not aware of
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8,0 Excellent
Based on 7 077 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6,0
Good
7,0
Pros: The location
Excellent
10,0
Pros: location, location
Mediocre
3,0
Excellent
10,0
Pros: Awesome location ! Comfortable room .
Okay
5,0
Pros: Cannot beat the Michigan avenue location that is walking distance to most things; "L" stops few blocks away; Easy to get to O'hare or Midway airports. The staff was courteous and helpful. However, the negatives definitely outweighed the positives.
Good
7,9
Pros: The Warwick is centrally located on Michigan Avenue with easy access to the lake, shops, bars and restaurants. The room was really spacious with a separate sitting area. The bed was huge with clean crisp white linen. The bathroom was clean with marble tiles that appear to be the original tiles from when the hotel was built. The towels were of good quality, white and fluffy. The facilities included a microwave which was clean and looked quite new and a coffee machine with daily supplies of coffee. The windows are small so you don't have much of a view but it reduces considerably the noise of emergency vehicles during the day and night that are such a feature of downtown Chicago. The bar on the second floor was ideally located and had a nice atmosphere in the evening and a welcome stop on your return from a very busy day. A limited menu was available in the bar for snacks, salads and sandwiches etc. There are five lifts so access to lifts was not an issue. Staff were friendly and helpful.
Excellent
9,2
Pros: Great location, big room, friendly staff, comfortable bar with reasonably priced drinks
Okay
4,2
Pros: The location.
Mediocre
2,0
Pros: The only thing I liked about this hotel was the closeness to the shopping and tourist area in downtown Chicago.
Okay
5,0
Pros: Good location.
Excellent
10,0
Pros: The front staff was friendly.In a historical building.Housekeeping was prompt.Loved our room. Great location,within walking to a lot of stuff.
Details
Reviews
Overall 8,0 Excellent
Based on 7 077 reviews
Location
9,6
Service
6,7
Cleanliness
6,2
Food
6,2
Breakfast
6,0
Room
5,8
Vibe
5,7
Bar
5,7
Value
5,7
WiFi
4,9
Comfort
4,3
Amenities
3,9
Location
9,6
Service
6,5
Bar
6,3
Room
6,2
Food
6,2
Breakfast
6,1
Cleanliness
6,0
Value
5,6
Vibe
5,1
Comfort
4,9
WiFi
3,7
Amenities
3,4
Location
9,4
Service
6,7
Breakfast
6,6
Food
6,4
Vibe
6,0
Cleanliness
5,8
Value
5,6
Bar
5,1
Room
4,8
Amenities
4,6
Comfort
3,4
WiFi
3,3
Location
9,9
Service
6,6
Room
6,3
Food
6,3
Cleanliness
5,8
Breakfast
5,7
Value
5,5
Vibe
5,4
Comfort
4,6
Amenities
3,8
WiFi
2,8
Location
9,5
Cleanliness
6,6
Food
6,2
Service
6,0
Room
5,9
Value
5,8
Breakfast
5,7
Comfort
4,9
Vibe
4,6
Amenities
3,3
WiFi
3,3
6,0 Good
Pros:
Cons: Tried to check to check in at 245 and they wanted to charge me $35 extra. Check in is at 4. Came back at 745, had to wait 30 min and still wasn’t ready! Went out again was able to check in at 10pm. No towels.. no big deal but since it took so long to get a room ready, it was crazy that it wasn’t actually ready. I wouldn’t recommend this place if you have to be on your game on a business trip.
7,0 Good
Pros: The location
Cons: Rooms were outdated and small
10,0 Excellent
Pros: location, location
Cons:
3,0 Mediocre
Pros:
Cons: There was constantly a long line at the front desk. We got there at 3:30p and were told to come back at 4pm. We waited until 4:45p for the room to check in. The room itself was very weird--it was long and narrow with the TV waaay far away. Bed was a full.
10,0 Excellent
Pros: Awesome location ! Comfortable room .
Cons:
5,0 Okay
Pros: Cannot beat the Michigan avenue location that is walking distance to most things; "L" stops few blocks away; Easy to get to O'hare or Midway airports. The staff was courteous and helpful. However, the negatives definitely outweighed the positives.
Cons: Assigned room was postage stamp size; as one could not walk between foot of bed and wall (must be difficult for housekeeping to make the bed) An old hotel that has been partially refurbished. Certainly not in any way a 4 star property.
7,9 Good
Pros: The Warwick is centrally located on Michigan Avenue with easy access to the lake, shops, bars and restaurants. The room was really spacious with a separate sitting area. The bed was huge with clean crisp white linen. The bathroom was clean with marble tiles that appear to be the original tiles from when the hotel was built. The towels were of good quality, white and fluffy. The facilities included a microwave which was clean and looked quite new and a coffee machine with daily supplies of coffee. The windows are small so you don't have much of a view but it reduces considerably the noise of emergency vehicles during the day and night that are such a feature of downtown Chicago. The bar on the second floor was ideally located and had a nice atmosphere in the evening and a welcome stop on your return from a very busy day. A limited menu was available in the bar for snacks, salads and sandwiches etc. There are five lifts so access to lifts was not an issue. Staff were friendly and helpful.
Cons: The carpets in the corridors and rooms were not vacuumed on a regular basis. The carpet in the room was dark in areas such as corners and looked dirty. The first impression of the room was dark and stuffy and it appeared the windows were rarely opened to air the room. I opened the window daily and this helped. The lifts were also in need of cleaning with the metal trims on the floor filled with dirt and debris. A sticky clothes label fell from the rubbish bag outside our room and lay on the floor for three days. The dirt and dust was visible on the carpets in the corridors. I appreciate the hotel is old but a little extra cleaning would make such a difference. Despite this I would say the hotel has a lot to offer. Bar food was limited and did not provide for those with dietary requirements.
9,2 Excellent
Pros: Great location, big room, friendly staff, comfortable bar with reasonably priced drinks
Cons: Security - anyone from street can access elevators and get to any room, rooms look a bit tired, crazy siting of television in room 1014, can't see it sat on bed.
4,2 Okay
Pros: The location.
Cons: Our room was terrible. The wallpaper was peeling in spots, the furniture was worn, I could feel the springs in my mattress. The comforter on my bed had dried blood on it and the desk chair had a large stain on the seat! No counter in the bathroom, the windows were FILTHY!!! The room was very small. Sordid comes to mind.
2,0 Mediocre
Pros: The only thing I liked about this hotel was the closeness to the shopping and tourist area in downtown Chicago.
Cons: The hotel was not clean! the fridge was filthy inside, and surrounding area completely covered in thick dust, so its obvious its never cleaned. Also the room was extremely small. and lastly they sneak in a $17 fee at the end for the WiFi and gym.
5,0 Okay
Pros: Good location.
Cons: The same room service tray sat in the hall outside of a neighboring room for at least 18 hours. It took a very long time for the water to warm up in the shower. There was only 1 set of towels in the room. Very few outlets in room.
10,0 Excellent
Pros: The front staff was friendly.In a historical building.Housekeeping was prompt.Loved our room. Great location,within walking to a lot of stuff.
Cons: The additional 15 dollar resort fee per day. It didn't get us anything extra. Wish hotels would just include it in their base price so there's no surprises.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7,7 Good
Based on 3 037 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Exceptional staff/managers at check-in. This was our first time spending long weekend at Hotel Felix; very happy with the assigned king size room. Oh, can't forget about the Halloween candy, yum, yum.... warm and welcoming!
Excellent
8,0
Pros: Room is small. You can hear people in rooms next to you
Okay
4,0
Pros: Location
Okay
5,8
Pros: location and Le Troquet - best coffee
Good
7,7
Pros: Location is excellent. Great restaurants surrounding the hotel. Bed was very comfortable. Fire place in lobby was amazing!
Excellent
10,0
Excellent
9,6
Pros: Location is perfect.
Okay
5,0
Pros: The hotel is beautiful and centrally located to what and where we wanted to go and do.
Poor
1,0
Pros: location. it’s also the only thing i liked about this hotel.
Excellent
9,0
Pros: Comfortable room/bed in a good location. The decor was fun. Room was clean and plenty of towels/toiletries.
Good
6,0
Pros: Clean and the price
Good
7,0
Pros: I have stayed at the Felix several times and the hotel is quite all right, clean and neat. I like to book here because of the great location (walkability to good restaurants, downtown and stations) and because the connected bar and coffee shop are great.
Details
Reviews
Overall 7,7 Good
Based on 3 037 reviews
Location
9,4
WiFi
8,0
Service
7,7
Value
7,2
Bar
6,9
Cleanliness
6,4
Amenities
5,9
Room
5,2
Breakfast
4,9
Wellness
4,2
Comfort
3,6
Location
9,3
Value
7,3
Service
7,3
Cleanliness
5,9
Amenities
5,8
Room
4,8
Comfort
3,6
Location
9,3
Service
7,4
Value
7,2
Cleanliness
6,5
Amenities
6,2
Room
4,5
Comfort
3,4
Location
9,5
Value
7,6
Service
7,5
Cleanliness
5,9
Room
4,8
Comfort
3,3
Location
9,5
Service
7,6
Value
7,6
Room
4,4
Comfort
3,4
10,0 Excellent
Pros: Exceptional staff/managers at check-in. This was our first time spending long weekend at Hotel Felix; very happy with the assigned king size room. Oh, can't forget about the Halloween candy, yum, yum.... warm and welcoming!
Cons: None - all good!
8,0 Excellent
Pros: Room is small. You can hear people in rooms next to you
Cons:
4,0 Okay
Pros: Location
Cons: The check in clerk was very unfriendly. She was a grouch, not a great beginning of a trip to be snarled at.
5,8 Okay
Pros: location and Le Troquet - best coffee
Cons: im coming here for several years now, and the property deteriorated year after year. not dramatically , but slow decline..
7,7 Good
Pros: Location is excellent. Great restaurants surrounding the hotel. Bed was very comfortable. Fire place in lobby was amazing!
Cons: Ran out of loaner umbrellas, needed one due to the torrential rain storm. Shower leaked water all over the floor. Television did not work a majority of my visit, “scrambled or weak symbol”. Due to pedestal sink in bathroom, counter space is extremely limited.
10,0 Excellent
Pros:
Cons: Front desk girl wasn’t the nicest as usually front desk ppp are super cool, there were 2 mean old Black ladies and a shirt Manley like white Turkish girl I think Turkish and she wasn’t very friendly
9,6 Excellent
Pros: Location is perfect.
Cons:
5,0 Okay
Pros: The hotel is beautiful and centrally located to what and where we wanted to go and do.
Cons: The cleanliness of the room! Dirty wash cloth hanging on the shower head! Disgusting!!! A room service tray sat in our hallway from the time we arrived till the time we left 2 days later. For the price I paid to stay at this off the beaten path hotel was not worth my stay! I've stayed at this hotel in the past but this stay was horrible.
1,0 Poor
Pros: location. it’s also the only thing i liked about this hotel.
Cons: this place may have been 4 stars in 2000, but it certainly isn’t now. the staff is unhelpful & unfriendly, everything is outdated. it most definitely is not 4 stars. in no universe.
9,0 Excellent
Pros: Comfortable room/bed in a good location. The decor was fun. Room was clean and plenty of towels/toiletries.
Cons: The coffee situation was a little odd with needing to walk through a restaurant and wait in line to ask for a cup. Minor, but our curtains were ripped. Also, on our second night there, someone was smoking and we could smell it in our room.
6,0 Good
Pros: Clean and the price
Cons: The room was very small.
7,0 Good
Pros: I have stayed at the Felix several times and the hotel is quite all right, clean and neat. I like to book here because of the great location (walkability to good restaurants, downtown and stations) and because the connected bar and coffee shop are great.
Cons:
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7,6 Good
Based on 2 495 reviews
All reviews
- All reviews
Good
7,0
Pros: Enjoyed retaurants within walking distance and magnificent mile.
Excellent
8,0
Pros: Friendly staff. Rom was good
Mediocre
3,8
Pros: Wasn’t worth staying there
Okay
4,6
Pros: the location was nice
Excellent
10,0
Pros: The staff was great and the location was fantastic.
Excellent
8,0
Pros: Location.
Okay
5,0
Good
6,0
Excellent
10,0
Pros: Location was excellent for our needs. Clean and adequate for our 2 night stay, which was mainly spent outside of the hotel. Front desk was very nice, efficient, overall friendly and felt like he wanted to be there.
Good
7,9
Pros: Super location
Okay
5,0
Pros: Location was excellent.
Poor
1,0
Good
7,3
Pros: The hotel is at a very good location, rooms are clean and comfortable. They have free internet access in the lobby which is a nice place.
Good
7,0
Pros: The location was perfect.
Excellent
8,0
Pros: Located centrally, the hotel is close to all touristic places as well as to the shopping areas.
Good
7,0
Pros: I must say the location and the 22nd floor patio where my favorite thing about this hotel
Okay
5,0
Pros: Excellent location for shopping.
Excellent
8,0
Pros: $self.pros
Mediocre
3,6
Pros: wi-fi access in lobby. access to mag mile. access to conference venue at major hotel.
Okay
5,6
Pros: consierge answered all my questions
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Cons: $self.cons
Good
6,4
Pros: $self.pros
Okay
4,0
Pros: Good location.
