Best Chicago hotels near Auditorium Building and Theatre
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
Overall 8,9 Excellent
Based on 3 737 reviews
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- Couples
- Solo
- Business
Excellent
10,0
Pros: Very comfortable beds
Excellent
9,6
Pros: The employees
Good
7,5
Pros: Location was fantastic. Staff were friendly and dealt with some of our issues.
Excellent
10,0
Pros: Staff was amazing!!! Very engaging, excellent people skills, and all had smiles on their faces. The second we walked in, we were made to feel at home. They even upgraded my room for free to a deluxe king suite (honeymoon), gave me 2 vouchers for the breakfast buffet, which by the way, was DE-LICIOUS. Loved the location of the hotel. We were right around everything. I have discounts at any Hilton hotels, but we're super happy we chose the Hyatt! We are certainly coming back here before the year is out. We LOVED IT!!! Definitely a 5-Star hotel in our opinion!!!
Excellent
10,0
Pros: It is located close to wonderful restaurants and great shopping. I liked everything.
Excellent
9,2
Pros: Great location, close to main attractions, helpful staff. Very nice large room with comfortable bed and great bathroom. Enjoyed the happy hour cocktails.
Excellent
9,5
Pros: Location , security, friendly staff, nice one
Excellent
10,0
Pros: Great Location great staff and service.
Excellent
10,0
Pros: The staff were super friendly and helpful. We stayed 7 nights and ate in the Restaurant on 3 occasions and the food was superb. The location was awesome and close to everything, especially if you love to shop.
Good
6,0
Pros: Within walking distance to many places.
Excellent
10,0
Pros: I had an issue with my room and the gal who checked me in worked about 35 minutes trying to find me another room. Ultimately she found me a room that was available in two days, which was fine with me. There were a lot of conventions in town.
Excellent
10,0
Pros: Very modern
Details
Reviews
Overall 8,9 Excellent
Based on 3 737 reviews
Location
9,5
Bar
9,2
Cleanliness
9,1
Service
8,8
Room
8,5
WiFi
8,3
Comfort
7,7
Breakfast
6,9
Pool
5,4
Bar
9,3
Cleanliness
9,2
Location
9,1
Service
8,9
Room
7,5
Breakfast
6,6
Pool
5,9
Value
4,8
Location
9,8
Cleanliness
9,1
Room
8,7
Service
8,5
Comfort
8,1
Breakfast
7,2
Pool
5,4
Location
9,6
Room
8,3
Service
8,2
Location
9,4
Service
8,9
Room
8,2
Comfort
7,7
10,0 Excellent
Pros: Very comfortable beds
Cons:
9,6 Excellent
Pros: The employees
Cons: Nothing
7,5 Good
Pros: Location was fantastic. Staff were friendly and dealt with some of our issues.
Cons: Several problems - it start with the hotel being over booked. I called them when our flights were delayed and they said no problem but when we arrived we ended up put four in one room for the first night. Good news they did not charge us for the room but left the cot in the room for the next four nights. In the second room the bathroom door did not close properly and they said they would fix it but did not. The finally day they did not do the room up so we were out of coffee! All small things but expect more from Hyatt.
10,0 Excellent
Pros: Staff was amazing!!! Very engaging, excellent people skills, and all had smiles on their faces. The second we walked in, we were made to feel at home. They even upgraded my room for free to a deluxe king suite (honeymoon), gave me 2 vouchers for the breakfast buffet, which by the way, was DE-LICIOUS. Loved the location of the hotel. We were right around everything. I have discounts at any Hilton hotels, but we're super happy we chose the Hyatt! We are certainly coming back here before the year is out. We LOVED IT!!! Definitely a 5-Star hotel in our opinion!!!
Cons: I liked everything!!!
10,0 Excellent
Pros: It is located close to wonderful restaurants and great shopping. I liked everything.
Cons: No complaints
9,2 Excellent
Pros: Great location, close to main attractions, helpful staff. Very nice large room with comfortable bed and great bathroom. Enjoyed the happy hour cocktails.
Cons: Cleaning the room was very late in the day, after 5 pm, so for two days we told the staff not to bother. I suspect this is not the staffs fault rather they have too many rooms to clean.
9,5 Excellent
Pros: Location , security, friendly staff, nice one
Cons: Nothing
10,0 Excellent
Pros: Great Location great staff and service.
Cons: No
10,0 Excellent
Pros: The staff were super friendly and helpful. We stayed 7 nights and ate in the Restaurant on 3 occasions and the food was superb. The location was awesome and close to everything, especially if you love to shop.
Cons:
6,0 Good
Pros: Within walking distance to many places.
Cons: Parking is outrageous ($69 per night), there were sirens all night long so it was impossible to get a good sleep.
10,0 Excellent
Pros: I had an issue with my room and the gal who checked me in worked about 35 minutes trying to find me another room. Ultimately she found me a room that was available in two days, which was fine with me. There were a lot of conventions in town.
Cons: Nothing.
10,0 Excellent
Pros: Very modern
Cons:
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Overall 8,8 Excellent
Based on 4 461 reviews
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- Families
- Couples
- Business
- Solo
Excellent
9,6
Pros: The views from the room and cleanliness of the hotel, helpful friendly staff
Excellent
10,0
Pros: We loved everything. Again! You can’t ask for more only because everybody here strives for perfection and you’ll see it and feel it. This is one of the absolute best hotels in the world and so is its staff. Great job Mr. President!
Excellent
10,0
Pros: The wonderful staff, the beautiful room, the hotel is magnificent. We will be back.
Excellent
9,6
Pros: Room was great,staff was great
Excellent
10,0
Pros: Everything
Excellent
10,0
Pros: The breakfast was amazing and the beds was like sleeping on a cloud. I will NEVER stay anywhere but TRUMP! The bar is set so high...it's untouchable. The president has always strived for excellence and it shows in everything he does. Best hotel in USA!!!! The staff treat you like family. Only the best work at Trump! The staff is the most diverse and educated I think I have ever seen at a hotel. Class class class! Don't waste time staying anywhere but Trump! This hotel will not disappoint.
Excellent
10,0
Pros: Amazing room location and the most important kind of the staff and professional of front desk people
Excellent
10,0
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Excellent
10,0
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Excellent
10,0
Pros: It was best hotel to stay in Chicago. All employees were really nice.
Excellent
10,0
Pros: Basically I’m not staying anywhere else but Trump international hotel best service ever
Excellent
10,0
Pros: Everything was wonderful.
Details
Reviews
Overall 8,8 Excellent
Based on 4 461 reviews
Location
9,5
Room
9,1
Service
9,1
Cleanliness
8,9
Vibe
8,8
Comfort
8,5
Wellness
8,4
WiFi
8,4
Amenities
8,3
Pool
7,9
Breakfast
5,4
Value
4,3
Location
9,5
Room
9,2
Cleanliness
9,0
Service
8,9
Comfort
8,8
Wellness
8,8
Breakfast
5,5
Value
3,6
Service
9,6
Location
9,6
Room
8,9
Comfort
8,6
Pool
8,0
Wellness
8,0
Value
3,9
Location
9,3
Service
9,1
Room
8,8
Comfort
8,7
Service
9,3
Room
8,6
9,6 Excellent
Pros: The views from the room and cleanliness of the hotel, helpful friendly staff
Cons: Bar Terrace 16. We were asked to move from seats because they had been reserved and were given no alternative seating so ended up leaving the bar and eating and drinking outside the hotel. As paying guests we couldn’t use the hotel facilities.
10,0 Excellent
Pros: We loved everything. Again! You can’t ask for more only because everybody here strives for perfection and you’ll see it and feel it. This is one of the absolute best hotels in the world and so is its staff. Great job Mr. President!
Cons: We didn’t like having to leave after two weeks. Can’t wait to be back!
10,0 Excellent
Pros: The wonderful staff, the beautiful room, the hotel is magnificent. We will be back.
Cons: Our order at the restaurant got screwed up.
9,6 Excellent
Pros: Room was great,staff was great
Cons: $$$expensive
10,0 Excellent
Pros: Everything
Cons: Nothing
10,0 Excellent
Pros: The breakfast was amazing and the beds was like sleeping on a cloud. I will NEVER stay anywhere but TRUMP! The bar is set so high...it's untouchable. The president has always strived for excellence and it shows in everything he does. Best hotel in USA!!!! The staff treat you like family. Only the best work at Trump! The staff is the most diverse and educated I think I have ever seen at a hotel. Class class class! Don't waste time staying anywhere but Trump! This hotel will not disappoint.
Cons: I have not one negative comment.
10,0 Excellent
Pros: Amazing room location and the most important kind of the staff and professional of front desk people
Cons: Nothing
10,0 Excellent
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Cons:
10,0 Excellent
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Cons:
10,0 Excellent
Pros: It was best hotel to stay in Chicago. All employees were really nice.
Cons: Perfect location, beautiful city view, excellent service.
10,0 Excellent
Pros: Basically I’m not staying anywhere else but Trump international hotel best service ever
Cons:
10,0 Excellent
Pros: Everything was wonderful.
Cons:
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Overall 8,7 Excellent
Based on 10 622 reviews
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- Business
- Solo
Mediocre
2,0
Pros: The location was great.
Good
6,0
Pros: location and friendly staff
Excellent
8,0
Excellent
8,0
Pros: location and very nice lobby
Excellent
10,0
Pros: The price and the view of Lake Michigan. The location
Excellent
9,0
Good
6,3
Excellent
10,0
Pros: Close to everything. The view was spectacular! Very clean. Room 2864
Good
6,3
Pros: Hommikusöök oli lisa raha eest (175 + 30). Hea aga kallis.
Excellent
10,0
Pros: Check-in and check-out were easy; the room was clean; staff was friendly; and I was blocks away from everything I needed while in town. I love that they had pillows of differing thicknesses to choose from on the bed, and an extra blanket in the closet.
Good
7,5
Pros: Location
Good
7,0
Pros: Location.
Details
Reviews
Overall 8,7 Excellent
Based on 10 622 reviews
Location
9,4
Service
8,7
Room
7,3
WiFi
7,3
Breakfast
7,2
Cleanliness
6,6
Comfort
6,3
Value
4,9
Location
9,6
Service
8,2
Breakfast
7,5
Room
6,8
Cleanliness
6,6
Comfort
6,1
Value
5,3
Location
9,3
Service
8,5
Breakfast
7,5
Room
7,5
Cleanliness
6,6
Value
5,2
Location
9,3
Service
8,8
Cleanliness
6,8
Breakfast
6,7
Vibe
6,5
Comfort
5,6
Room
5,5
Value
4,5
Location
9,4
Service
8,8
Amenities
6,8
Breakfast
6,7
Room
6,5
Vibe
6,4
Comfort
6,0
Value
4,9
2,0 Mediocre
Pros: The location was great.
Cons: I booked 2 nights by accident instead of 3. The man working the front reception basically laughed when I mentioned this mistake and asked if he could see if he could extend my stay. He then said "Oh it'll be an extra 500 FOR THAT NIGHT.
6,0 Good
Pros: location and friendly staff
Cons: No mini fridge in your room to store leftovers, every cheap basic hotel I have ever been in has had one - why not the bougie one?
8,0 Excellent
Pros:
Cons: The pillows i could barely sleep because they were too hard
8,0 Excellent
Pros: location and very nice lobby
Cons: outdated room furniture
10,0 Excellent
Pros: The price and the view of Lake Michigan. The location
Cons:
9,0 Excellent
Pros:
Cons: No 24 hour room service, no pool
6,3 Good
Pros:
Cons: The door key was malfunctioning and had to wait to use my bathroom for almost an hour after calling the front desk 4 times to assist opening our door. Then when someone finally arrived , they said we need to go 23 floors down and get our key cards replaced. OMG! This was horrible service. I want a refund for the trauma and the pain it caused to my urinary bladder.
10,0 Excellent
Pros: Close to everything. The view was spectacular! Very clean. Room 2864
Cons: Very weak water pressure in the sink and shower. Heard elevators moving up and down. Not enough soap and products for 2 guests.
6,3 Good
Pros: Hommikusöök oli lisa raha eest (175 + 30). Hea aga kallis.
Cons: They tried to upsell us a more expensive room. Saying that if you want the room right away pay 25 extra for the upgraded. She obviously lied because as soon as I said no she said okay your room is ready. Later when we checked out the 25 dollars were still added to our bill. Very disappointed that hotel with such a high reputation is trying to upsell such cheap way.
10,0 Excellent
Pros: Check-in and check-out were easy; the room was clean; staff was friendly; and I was blocks away from everything I needed while in town. I love that they had pillows of differing thicknesses to choose from on the bed, and an extra blanket in the closet.
Cons: If pressed to give a negative, I wish my room had a reading chair and a full-length mirror. Neither of these is a deal-breaker.
7,5 Good
Pros: Location
Cons: View from my room was crappy
7,0 Good
Pros: Location.
Cons: The accommodations. We requested 2 beds and they gave us one. My roommate was trying to get a early check in and they asked if he wanted to wait for a 2-bed room or take a room with 1-bed now. He waited about 4 hours and they still gave him the 1-bed room
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Embracing its historic origins, the InterContinental® Chicago hotel has an airy lobby with a sweeping staircase and marble mosaic floors, alongside ornate period ballrooms that are ideal for events. You can enjoy breathtaking views from the 32nd-floor Tower Lounge, and wind down with a sauna, a massage or a swim in our classic 1920s pool. Flawless service and gourmet cuisine typify Michael Jordan's Steak House, and you can savor fine wines and in our open air ENO wine bar.
Overall 8,7 Excellent
Based on 3 262 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Great location. Great room amenities.
Excellent
9,0
Pros: Location
Excellent
10,0
Pros: The location was great. We did not have breakfast we did have coffee and pastries from the Starbucks downstairs.
Good
7,9
Pros: Location is excellent
Okay
5,4
Pros: Great food and room service.
Excellent
9,6
Pros: Beautiful, with very spacious rooms and very comfortable beds. The staff was extremely friendly and very helpful with everything that was needed.
Good
7,5
Pros: Great location. Swimming pool is a fun distraction for the children. Beds very comfortable.
Excellent
9,2
Pros: Again a very nice trip
Good
7,9
Mediocre
3,8
Pros: The hotel was a standard chain and the historical bits that represented in the photos are not existing.
Excellent
9,0
Pros: Location was extremely convenient. I arrived late and the staff were quick and efficient upon checkin. I was able to get to my room quickly and relax!
Excellent
10,0
Pros: I loved the location. It was in the heart of all the shopping and walking distance to all the tourists attractions. The bonus feature was that there was a Starbucks right in my hotel.
Details
Reviews
Overall 8,7 Excellent
Based on 3 262 reviews
Location
9,4
Pool
9,0
Service
8,4
WiFi
7,5
Breakfast
7,4
Room
6,6
Value
4,4
Comfort
4,3
Location
9,6
Pool
9,2
Service
8,3
Wellness
8,2
Breakfast
7,5
Cleanliness
7,4
Value
4,4
Room
4,4
Comfort
3,1
Pool
9,2
Location
9,0
Service
8,5
Cleanliness
8,1
Breakfast
7,2
Room
6,0
Amenities
5,8
Vibe
5,7
Comfort
4,5
Value
4,0
Location
9,5
Service
7,7
Amenities
6,5
Room
6,2
Vibe
5,6
Comfort
4,4
Location
9,5
Service
8,5
Amenities
6,9
Room
5,7
10,0 Excellent
Pros: Great location. Great room amenities.
Cons: Pool needs to accommodate kids.
9,0 Excellent
Pros: Location
Cons: Parking costs
10,0 Excellent
Pros: The location was great. We did not have breakfast we did have coffee and pastries from the Starbucks downstairs.
Cons: Didn't like the electronic mini bars. They always freak us out. If you bump into them they bill the room. Would be better to supply half the fridge for leftovers from restaurants.
7,9 Good
Pros: Location is excellent
Cons: The place is getting somewhat dated - needs a renovation
5,4 Okay
Pros: Great food and room service.
Cons: Room smelled of dirty feet. Cable network was down so no tv for hours. They gave me another room but did not credit me one cent for the inconvenience. Also, the new room had the same problem with the tv.
9,6 Excellent
Pros: Beautiful, with very spacious rooms and very comfortable beds. The staff was extremely friendly and very helpful with everything that was needed.
Cons: The only complaint has nothing to do with the hotel itself, the construction across the street was a bit frustrating. Listening to iron workers bang on I-beams isn’t a pleasant sound to wake up to.
7,5 Good
Pros: Great location. Swimming pool is a fun distraction for the children. Beds very comfortable.
Cons: A little dark and musty and noisy air conditioning.
9,2 Excellent
Pros: Again a very nice trip
Cons: Price
7,9 Good
Pros:
Cons: Valet Parking very expensive $71 US a night
3,8 Mediocre
Pros: The hotel was a standard chain and the historical bits that represented in the photos are not existing.
Cons:
9,0 Excellent
Pros: Location was extremely convenient. I arrived late and the staff were quick and efficient upon checkin. I was able to get to my room quickly and relax!
Cons:
10,0 Excellent
Pros: I loved the location. It was in the heart of all the shopping and walking distance to all the tourists attractions. The bonus feature was that there was a Starbucks right in my hotel.
Cons: The view from my room wasn't great.
Embracing its historic origins, the InterContinental® Chicago hotel has an airy lobby with a sweeping staircase and marble mosaic floors, alongside ornate period ballrooms that are ideal for events. You can enjoy breathtaking views from the 32nd-floor Tower Lounge, and wind down with a sauna, a massage or a swim in our classic 1920s pool. Flawless service and gourmet cuisine typify Michael Jordan's Steak House, and you can savor fine wines and in our open air ENO wine bar.
Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.
Overall 8,5 Excellent
Based on 12 253 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
10,0
Pros: Bed was incredibly comfortable. Coffee maker and tea kettle were nice touches. When checking in we were helped by Terik and he provided exceptional service and got our weekend off to a great start.
Good
6,7
Pros: Good good location and very comfortable
Excellent
9,6
Pros: Spent three awesome nights in Swissotel. As testing the Chicago Hotels in the Magnificent Loop recently (12 times a year), this was one of the best. The corner rooms offers excellent space and a beutiful view over the city/ the lake.
Excellent
8,8
Pros: I liked the location and that I had a partial view from my window of Lake Michigan.
Excellent
10,0
Pros: everything was above expectations.
Excellent
8,3
Pros: Excellent overall facility and friendly staff.
Excellent
10,0
Pros: The bed was wonderful. The view was to die for.
Good
7,0
Pros: Location
Excellent
10,0
Pros: beautiful rooms, views, location. only negative was no pool, but short walk to swim in Lake Michigan.
Excellent
10,0
Pros: Clean comfortable room at a reasonable price and located near where we needed to be
Excellent
10,0
Pros: The view was amazing, room wasn't bad, staff was great.
Excellent
9,2
Pros: Beautiful room, very nice view and it was very clean. Safe area of town. All the staff was incredibly welcoming and had impeccable customer service.
Details
Reviews
Overall 8,5 Excellent
Based on 12 253 reviews
Location
8,9
Room
8,0
Service
8,0
Cleanliness
7,3
Wellness
7,0
Food
6,5
WiFi
6,3
Bar
6,1
Value
5,0
Breakfast
4,9
Location
8,8
Service
8,1
Room
7,6
Wellness
7,3
Cleanliness
7,2
Food
6,5
Amenities
6,3
Bar
5,6
WiFi
5,0
Breakfast
4,6
Value
4,5
Location
8,7
Room
8,2
Service
7,9
Cleanliness
7,2
Bar
6,6
Food
6,3
Amenities
6,2
Value
5,8
Breakfast
4,9
WiFi
4,7
Location
8,4
Room
7,6
Service
7,5
Wellness
6,4
Bar
6,0
Breakfast
5,7
WiFi
5,3
Value
4,9
Pool
4,5
Location
9,4
Service
8,5
Room
8,3
Cleanliness
7,0
Wellness
6,8
Food
6,5
Bar
6,2
Value
4,8
WiFi
4,7
Breakfast
4,5
10,0 Excellent
Pros: Bed was incredibly comfortable. Coffee maker and tea kettle were nice touches. When checking in we were helped by Terik and he provided exceptional service and got our weekend off to a great start.
Cons: Wish there was some outdoor seating other than the restaurant.
6,7 Good
Pros: Good good location and very comfortable
Cons: The staff was very rude and not helpful! I booked 2 rooms and asked ahead oh time to them be very close, since it was a family vacation! I had to pay for an upgrade to have rooms close to each other! It’s an absurd!
9,6 Excellent
Pros: Spent three awesome nights in Swissotel. As testing the Chicago Hotels in the Magnificent Loop recently (12 times a year), this was one of the best. The corner rooms offers excellent space and a beutiful view over the city/ the lake.
Cons:
8,8 Excellent
Pros: I liked the location and that I had a partial view from my window of Lake Michigan.
Cons: That there was no pool. Also, the water in the room was ridiculous at $8 a bottle, they should have been included in the room price, not extra. Also, valet parking was extremely high at $70.
10,0 Excellent
Pros: everything was above expectations.
Cons: Hotel Parking rate.
8,3 Excellent
Pros: Excellent overall facility and friendly staff.
Cons: When we checked in they told us there was a problem with our room we had reserved. It wasn't available. They did have a replacement room available but it was a more expensive room and I would have to pay the normal rate for that room. My only other option was to find a different hotel. I dont think that's fair to me as a customer. If I reserve a room weeks in advance and then a hotel doesn't have that room, I should be offered a different room of equal or better value at NO ADDITIONAL COST TO ME. Swissotel acted in bad faith in my opinion.
10,0 Excellent
Pros: The bed was wonderful. The view was to die for.
Cons:
7,0 Good
Pros: Location
Cons: Little bit old. The room and Bathroom clean but probably time for renovations
10,0 Excellent
Pros: beautiful rooms, views, location. only negative was no pool, but short walk to swim in Lake Michigan.
Cons:
10,0 Excellent
Pros: Clean comfortable room at a reasonable price and located near where we needed to be
Cons: Nothing
10,0 Excellent
Pros: The view was amazing, room wasn't bad, staff was great.
Cons: Only concern was it appears the carpets were heavily spot cleaned from the previous occupants and they were wet while we were there. Walking around the room meant remembering where wet carpet spots were.
9,2 Excellent
Pros: Beautiful room, very nice view and it was very clean. Safe area of town. All the staff was incredibly welcoming and had impeccable customer service.
Cons: The hidden fees and price.
Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.
Welcome to the Hilton Chicago, Chicago’s best address for business or leisure, where a $50 million rejuvenation now provides you an environment where Cool meets Classic. The Hilton Chicago is located in the South Loop district of downtown Chicago, overlooking Grant Park, Lake Michigan, and within walking distance of State Street shopping, Financial District, Millennium Park, The Field Museum, Buckingham Fountain, Shedd Aquarium, Adler Planetarium and Soldier Field. The Hilton Chicago is also convenient to noted learning institutions such as University of Chicago, Columbia College, Roosevelt University and DePaul University. The Hilton Chicago provides easy access steps from its doors to local transportation by taxi, public bus or train which takes you directly to the numerous dining and shopping options, a multitude of surrounding corporate or association based offices, or a day out at Wrigley Field - Cubs, Cellular Field -White Sox and United Center - Bulls and Blackhawks. Business travelers from IBM, CNA Insurance, General Electric, Microsoft, Hewlett Packard, Accenture, Aramark, Siemens, Deloitte, Johnson and Johnson and many others enjoy the modern business conveniences of the Hilton Chicago. Those attending conventions/tradeshows will want to take advantage of the Hilton Chicago by being the second closest hotel to McCormick Place. The Hilton Chicago offers you 1541 stylishly designed accommodations, including 600 oversized rooms with two queen beds and two full bathrooms and our new Business Class Rooms with contemporary decor, complimentary WiFi, free access to fitness center and in-room refrigerator. You can also enjoy our Executive Towers Lounge with private floor access along with daily continental breakfast and evening bites and beverages. Other special features and amenities to take advantage of are the city’s largest hotel fitness center with indoor track and full-size pool with outdoor deck, our authentic Irish pub and eatery Kitty O’Shea's, 720 South Bar and Grill serving 3 meals per day, and our new popular grab-n-go SNAX serving on-premise baked goods, sandwiches, salads, pizza, gelatos and Starbuck’s Coffee. Our on-site 400 space parking garage is unique to most Chicago hotels. For those planning a meeting or convention, over 234,000 square feet or 70 rooms are available to you, including the world famous Grand Ballroom where Fortune 500 companies and World Leaders have met and dined for over 85 years.
Overall 8,5 Excellent
Based on 7 562 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9,2
Pros: The bed was comfortable. The breakfast was very good, a wide choice of foods. It was clean staff very helpfull
Excellent
9,6
Pros: The breakfast was wonderful!! And the staff was beyond friendly and helpful!!!
Excellent
9,6
Pros: Great location, large room.
Excellent
9,2
Pros: Perfect location for the Chicago Triathlon event. Nice rooms good accommodations.
Excellent
9,2
Pros: Location to the venue wasn't to far.
Excellent
9,2
Pros: Toilet in bathtoom broken & was very loud kept waking me up with the loud sounds from it
Excellent
10,0
Pros: The Grand Ball Room, the history, location and the people
Excellent
10,0
Pros: Loved the history inside the lobby that they displayed! And everyone was so sweet and generous.
Excellent
10,0
Pros: Beautiful hotel! Great service. No issues.
Okay
5,8
Pros: Great location and beautiful rooms
Excellent
10,0
Pros: Location
Good
7,0
Pros: The most was the location amazing !!!!!Baths I really liked it very clean.
Details
Reviews
Overall 8,5 Excellent
Based on 7 562 reviews
Location
9,0
Service
8,0
Pool
7,8
Breakfast
7,5
Room
7,2
Cleanliness
7,0
Comfort
5,9
WiFi
4,7
Value
4,2
Location
9,1
Wellness
8,3
Service
8,2
Breakfast
7,6
Pool
7,4
Room
7,3
Cleanliness
7,2
Value
4,1
WiFi
2,5
Location
9,1
Pool
8,2
Breakfast
7,9
Service
7,8
Cleanliness
6,5
Room
6,0
Comfort
5,2
Value
4,0
WiFi
2,9
Location
9,0
Service
7,8
Vibe
6,5
Comfort
6,2
Room
6,0
Value
4,4
Location
9,1
Service
8,1
Food
7,4
Breakfast
7,0
Vibe
6,9
Room
6,3
Comfort
6,2
Value
3,8
9,2 Excellent
Pros: The bed was comfortable. The breakfast was very good, a wide choice of foods. It was clean staff very helpfull
Cons: The sheets on the bed are folded too low to cover my shoulders, we had to completely untuck them every night. Other hotels I have stayed in take the sheets to the top of the mattress and place the pillows on top! I can then fold them down when I need too
9,6 Excellent
Pros: The breakfast was wonderful!! And the staff was beyond friendly and helpful!!!
Cons: Our stay was wonderful I can not complain!
9,6 Excellent
Pros: Great location, large room.
Cons: Requested no down bedding due to allergies, all bedding was down
9,2 Excellent
Pros: Perfect location for the Chicago Triathlon event. Nice rooms good accommodations.
Cons: Noisy if you’re facing the lake! Sirens, trains, festival going on in Grant Park and we were on the 20th floor. Not a great deal of choices for healthy restaurants with in walking distance. Kitty O’Sheas at Hilton is just bar food. I arranged late check out for 2-3 cuz I had 2 kids doing Tri. We left for Tri start at 5:30 am. Son happened to get award which meant we were staying for ceremony which didn’t end until 1pm. When I called hotel at 11am just to confirm late checkout they said no latest you can check out is 12noon. I stayed at Congress Hotel year before and 2pm late checkout was no problem. My husband and son had to leave my daughter’s race walk all the way back 1.5miles pack up 2 rooms and walk all the way back to see the finish! She didn’t even get to take a shower after race. So, it’s great everything is right there, but if there’s a chance you can’t make the 12noon time you might want to re-think. Not worth the extra $$$ and not even get to shower!
9,2 Excellent
Pros: Location to the venue wasn't to far.
Cons: Nothing
9,2 Excellent
Pros: Toilet in bathtoom broken & was very loud kept waking me up with the loud sounds from it
Cons: price was a lil bit too hight for small room
10,0 Excellent
Pros: The Grand Ball Room, the history, location and the people
Cons: No
10,0 Excellent
Pros: Loved the history inside the lobby that they displayed! And everyone was so sweet and generous.
Cons: Nothing! Loved it all!
10,0 Excellent
Pros: Beautiful hotel! Great service. No issues.
Cons:
5,8 Okay
Pros: Great location and beautiful rooms
Cons: I was overcharged almost $100, they didn’t realize. I had to go back the next day and question why I was charged that amount. The parking rates were super high and after I paid for my parking in full AND after I checked out more money was removed from my account as a “hold” for parking. This is ridiculous!! It would make sense if they took a hold on the money from the beginning but why take money out of my account after I paid in full for parking?!? Also my shower leaked and when I brought it up to the staff he said I probably didn’t pull the shower knob out all the way...
10,0 Excellent
Pros: Location
Cons: Clean
7,0 Good
Pros: The most was the location amazing !!!!!Baths I really liked it very clean.
Cons: The Staff was not so kind
Welcome to the Hilton Chicago, Chicago’s best address for business or leisure, where a $50 million rejuvenation now provides you an environment where Cool meets Classic. The Hilton Chicago is located in the South Loop district of downtown Chicago, overlooking Grant Park, Lake Michigan, and within walking distance of State Street shopping, Financial District, Millennium Park, The Field Museum, Buckingham Fountain, Shedd Aquarium, Adler Planetarium and Soldier Field. The Hilton Chicago is also convenient to noted learning institutions such as University of Chicago, Columbia College, Roosevelt University and DePaul University. The Hilton Chicago provides easy access steps from its doors to local transportation by taxi, public bus or train which takes you directly to the numerous dining and shopping options, a multitude of surrounding corporate or association based offices, or a day out at Wrigley Field - Cubs, Cellular Field -White Sox and United Center - Bulls and Blackhawks. Business travelers from IBM, CNA Insurance, General Electric, Microsoft, Hewlett Packard, Accenture, Aramark, Siemens, Deloitte, Johnson and Johnson and many others enjoy the modern business conveniences of the Hilton Chicago. Those attending conventions/tradeshows will want to take advantage of the Hilton Chicago by being the second closest hotel to McCormick Place. The Hilton Chicago offers you 1541 stylishly designed accommodations, including 600 oversized rooms with two queen beds and two full bathrooms and our new Business Class Rooms with contemporary decor, complimentary WiFi, free access to fitness center and in-room refrigerator. You can also enjoy our Executive Towers Lounge with private floor access along with daily continental breakfast and evening bites and beverages. Other special features and amenities to take advantage of are the city’s largest hotel fitness center with indoor track and full-size pool with outdoor deck, our authentic Irish pub and eatery Kitty O’Shea's, 720 South Bar and Grill serving 3 meals per day, and our new popular grab-n-go SNAX serving on-premise baked goods, sandwiches, salads, pizza, gelatos and Starbuck’s Coffee. Our on-site 400 space parking garage is unique to most Chicago hotels. For those planning a meeting or convention, over 234,000 square feet or 70 rooms are available to you, including the world famous Grand Ballroom where Fortune 500 companies and World Leaders have met and dined for over 85 years.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8,5 Excellent
Based on 5 957 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Excellent
10,0
Pros: The lounge bar his amazing ! The bed are comfortable. It is a very clean place.
Excellent
8,8
Pros: The location was good, my room had a nice bathroom. I also appreciated the long length mirror. The bar looked nice(never spent time in it). The breakfast was standard cereal/ bread with orange juice/hot drink. I would stay again.
Poor
1,0
Pros: This is a Hostel not a Hotel. Travelers expect the norm from any hotel room regardless of start level such as TV, desk, and reasonable space to manuever. Putting poeple in a room with bunkbeds, no tv, no desk, no couch other than a small bench. Bait & Swi
Okay
4,6
Pros: Bad staff
Excellent
8,3
Pros: Chose this mainly for location and that it was not a standard chain hotel and was not disappointed. Location was really good- near shops, restaurants, bars and attractions and metro. Hotel was quirky with artist input to the design and really nice bar/cafe area. Room was comfortable and clean and very quiet. Overall it was excellent value.
Excellent
10,0
Pros: The laidback but professional atmosphere. Rooms were small but so cute!
Excellent
9,2
Pros: Nice finish in rooms and a great cocktail bar on ground floor. Location is excellent.
Good
7,9
Pros: Near to most attractions and some nice restaurant, friendly staffs, clean room. Overall, it is wonderful.
Good
7,5
Pros: Good location, good value for central Chicago.
Excellent
9,6
Pros: Exceptional customer service by James (manager). Private room.
Excellent
10,0
Pros: Good location, easy to find, super nice common area. They held my bags when I went out to do things after I checked out which was super nice!
Excellent
9,6
Pros: Very well located! It is really convenient, close the the first Pizzeria Uno and near by city bike stations. I totally recommend this hostel! The rooms are fully equipped with towels, sheets, 2 pillows, hangers, etc.
Details
Reviews
Overall 8,5 Excellent
Based on 5 957 reviews
Location
9,7
Bar
8,9
Wellness
8,7
WiFi
8,6
Value
8,2
Service
8,2
Room
6,4
Breakfast
5,5
Comfort
4,5
Location
9,8
Bar
8,7
Service
8,5
Cleanliness
7,7
WiFi
7,6
Room
7,4
Comfort
6,2
Breakfast
4,9
Location
9,7
Vibe
8,8
Bar
8,6
Service
7,5
Breakfast
4,6
Room
4,0
Comfort
3,1
Location
9,7
Bar
8,7
Value
8,5
Service
8,4
Breakfast
5,3
Room
4,5
Comfort
4,0
Location
9,8
Bar
9,1
Service
8,0
Breakfast
5,8
Room
5,3
Comfort
3,9
10,0 Excellent
Pros: The lounge bar his amazing ! The bed are comfortable. It is a very clean place.
Cons: The coffee shop is too expensive go outside for enjoy your morning coffee.
8,8 Excellent
Pros: The location was good, my room had a nice bathroom. I also appreciated the long length mirror. The bar looked nice(never spent time in it). The breakfast was standard cereal/ bread with orange juice/hot drink. I would stay again.
Cons:
1,0 Poor
Pros: This is a Hostel not a Hotel. Travelers expect the norm from any hotel room regardless of start level such as TV, desk, and reasonable space to manuever. Putting poeple in a room with bunkbeds, no tv, no desk, no couch other than a small bench. Bait & Swi
Cons: Everything. It should not be advertised as a hotel and/or you should make it blatently obvious what you're buying becasue its drastically different than a normal hotel room regardless of star level
4,6 Okay
Pros: Bad staff
Cons: Same price like the others hotel which had single room .here you paid same price but you are four in the room
8,3 Excellent
Pros: Chose this mainly for location and that it was not a standard chain hotel and was not disappointed. Location was really good- near shops, restaurants, bars and attractions and metro. Hotel was quirky with artist input to the design and really nice bar/cafe area. Room was comfortable and clean and very quiet. Overall it was excellent value.
Cons: Staff were efficent but a little bit dour. The room was pretty small. We did not have the breakfast as there were better options available locally.
10,0 Excellent
Pros: The laidback but professional atmosphere. Rooms were small but so cute!
Cons:
9,2 Excellent
Pros: Nice finish in rooms and a great cocktail bar on ground floor. Location is excellent.
Cons: Small rooms.
7,9 Good
Pros: Near to most attractions and some nice restaurant, friendly staffs, clean room. Overall, it is wonderful.
Cons: Everything was fine but the broken hairdryer in my bathroom. The room was tiny but what else do you expected by paying average $50 per night?
7,5 Good
Pros: Good location, good value for central Chicago.
Cons: Room was on low floor, so quite dark, with view of adjacent car park out the window, noisy at all times.
9,6 Excellent
Pros: Exceptional customer service by James (manager). Private room.
Cons: Cramped dorm room.
10,0 Excellent
Pros: Good location, easy to find, super nice common area. They held my bags when I went out to do things after I checked out which was super nice!
Cons: The blankets weren't super great but it's summer so that's whatever.
9,6 Excellent
Pros: Very well located! It is really convenient, close the the first Pizzeria Uno and near by city bike stations. I totally recommend this hostel! The rooms are fully equipped with towels, sheets, 2 pillows, hangers, etc.
Cons: They do not do events for travelers to meet each other. It would be helpful to have some activities in the bar that is downstairs to ease the conversation between them.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Located in the beating heart of the bustling downtown district, Sheraton Grand Chicago is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed hotel accommodations, enhanced by contemporary essentials, the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted location in River North near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Reach your highest goals in 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Punctuate a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our hotel is the perfect home base for your visit to downtown Chicago.
Overall 8,5 Excellent
Based on 5 439 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Amazing customer service, beautiful property and room. One of my favorites in Chicago.
Excellent
10,0
Pros: Great location!! Beautiful views of the Navy Pier and riverfront. The hotel was very nicely decorated and clean The staff were excellent!! Definitely will stay here again!
Excellent
10,0
Pros: Centrally located. Loved the river view. Walking distance from many Chicago attractions.
Excellent
9,6
Pros: Clean, amazing views, central to everything
Excellent
9,6
Pros: We stayed here for 2 nights and was checked in by Solange, a really lovely receptionist who recognised we were on a 50th Birthday trip so she gave us access to the Club Lounge on the 33rd floor. Wow, thank you Solange for this lovely gesture, this made a real difference to our stay. The hotel is on the river and in our opinion, the best location to stay in Chicago. The main entrance, lobby and bar areas are lovely and full of very helpful staff on hand. Our room was huge, very clean and had a great view of the city, our bed and pillows were so comfy, we struggled each morning to get up, we both had the best sleeps ever and we are so refreshed ready to start our big journey along Route 66. Thank you for such a wonderful 2 night stay. We’ve had such a lovely time and will be back when we next visit Chicago.
Good
6,7
Pros: Clean and location
Excellent
10,0
Pros: Check in was fast, and they had all my details ready to go. Hotel is clean and beds were nice and comfy. We saw the fireworks from the 16th floor which were spectacular! We will definitely stay here the next time We are in Chicago!
Excellent
10,0
Pros: Delighted by this hotel. The beds were very comfortable. Location was great with beautiful views down the river. Staff was responsive at every turn. The whole place felt clean and positive.
Good
7,9
Pros: Great location in Chicago.
Excellent
9,6
Pros: Location was great, right on the river, easy to get to everywhere from here. Breakfast was delicious.
Excellent
10,0
Pros: Location - high floor with a view
Excellent
9,2
Pros: The bedroom and bed were comfortable to stay in and the hotel was nice and clean.
Details
Reviews
Overall 8,5 Excellent
Based on 5 439 reviews
Location
9,0
Service
7,6
Room
7,3
Breakfast
6,5
Comfort
6,3
WiFi
5,9
Bar
5,7
Food
5,4
Pool
4,6
Value
3,8
Location
8,2
Service
7,5
Cleanliness
6,8
Breakfast
6,7
Room
6,5
Wellness
6,1
Comfort
5,7
Vibe
5,6
Food
4,8
Pool
4,7
Value
3,2
Location
9,3
Room
7,7
Service
7,4
Comfort
6,3
Vibe
6,1
Food
5,4
Value
3,4
Location
8,3
Breakfast
6,1
Comfort
6,1
Service
5,9
Room
5,7
Vibe
5,6
Value
3,7
Location
8,9
Service
7,9
Room
7,3
Comfort
6,9
Value
3,8
10,0 Excellent
Pros: Amazing customer service, beautiful property and room. One of my favorites in Chicago.
Cons: No
10,0 Excellent
Pros: Great location!! Beautiful views of the Navy Pier and riverfront. The hotel was very nicely decorated and clean The staff were excellent!! Definitely will stay here again!
Cons:
10,0 Excellent
Pros: Centrally located. Loved the river view. Walking distance from many Chicago attractions.
Cons: None to mention.
9,6 Excellent
Pros: Clean, amazing views, central to everything
Cons:
9,6 Excellent
Pros: We stayed here for 2 nights and was checked in by Solange, a really lovely receptionist who recognised we were on a 50th Birthday trip so she gave us access to the Club Lounge on the 33rd floor. Wow, thank you Solange for this lovely gesture, this made a real difference to our stay. The hotel is on the river and in our opinion, the best location to stay in Chicago. The main entrance, lobby and bar areas are lovely and full of very helpful staff on hand. Our room was huge, very clean and had a great view of the city, our bed and pillows were so comfy, we struggled each morning to get up, we both had the best sleeps ever and we are so refreshed ready to start our big journey along Route 66. Thank you for such a wonderful 2 night stay. We’ve had such a lovely time and will be back when we next visit Chicago.
Cons:
6,7 Good
Pros: Clean and location
Cons: Got charged for chips we didn’t eat and was charged $10 for them!
10,0 Excellent
Pros: Check in was fast, and they had all my details ready to go. Hotel is clean and beds were nice and comfy. We saw the fireworks from the 16th floor which were spectacular! We will definitely stay here the next time We are in Chicago!
Cons: The rate for parking in this area is quite high!
10,0 Excellent
Pros: Delighted by this hotel. The beds were very comfortable. Location was great with beautiful views down the river. Staff was responsive at every turn. The whole place felt clean and positive.
Cons:
7,9 Good
Pros: Great location in Chicago.
Cons:
9,6 Excellent
Pros: Location was great, right on the river, easy to get to everywhere from here. Breakfast was delicious.
Cons: Beds could be bigger, but were still comfortable.
10,0 Excellent
Pros: Location - high floor with a view
Cons: N/a
9,2 Excellent
Pros: The bedroom and bed were comfortable to stay in and the hotel was nice and clean.
Cons: Ice Machine on our floor #11 was not working during the stay. It would have been nice to have a hot tub in the pool area, but not necessary.
Located in the beating heart of the bustling downtown district, Sheraton Grand Chicago is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed hotel accommodations, enhanced by contemporary essentials, the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted location in River North near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Reach your highest goals in 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Punctuate a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our hotel is the perfect home base for your visit to downtown Chicago.
A stay at River Hotel places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. Featured amenities include a business center, express check-in, and express check-out.
Overall 8,5 Excellent
Based on 5 001 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,3
Pros: Very good location, easy to travel to almost all tourist places. They provide iced water on every floor. That is cool
Excellent
9,0
Good
7,0
Pros: 2nd floor lounge was pleasant. Handsome old building. Location fabulous. Staff friendly and helpful. Room tiny...but I did book a "small" queen room.
Excellent
9,0
Pros: Cosy and comfortable, good location on the coast of the river, rooms are clean and big enough for 4 nights staying.
Excellent
9,6
Pros: perfect, was great
Good
7,9
Pros: The location was absolutely phenomenal. The staff were always happy to help you out however you needed. The bed was comfy enough, and the large TV was a bonus for evenings. Overall, it was pretty quiet as well in the hotel which was nice — though of course being in middle of downtown you will notice a bit of city noise (that's what you get if you wanna stay in the middle of everything).
Excellent
10,0
Pros: Location was convenient to everything - view from room window was great.
Excellent
10,0
Pros: We really enjoyed our stay in the River hotel, it’s well located in the heart of the city centre, and right across the road from the river and starting point for boat trips and the Big Bus tours. The front desk reception team were amazing, really helpful and nothing was too much trouble. They had a great knowledge of the city and offered advice and guidance on places to visit and also made a few additional suggestions which we absolutely loved and would not have visited otherwise. We thought the complimentary refillable water bottles on each floor was a great idea and we really made use of them. Another great touch was the complimentary tea/coffees and snacks on the 2nd floor and between 5pm and 6pm each day complementary wine with cheese and biscuits were served in the lobby. We loved our stay here and the staff really made it for us, outstanding customer service – thank you
Good
6,3
Pros: Location was the best thing about this property right on the river
Excellent
8,3
Pros: Location couldn’t be better. Very friendly staff. Drinks and little snacks provided throughout the day.
Excellent
10,0
Pros: The location was brilliant,the room wasw wonderful, the view sensational, the staff sooo good!!!
Excellent
10,0
Pros: Was close to everything.
Details
Reviews
Overall 8,5 Excellent
Based on 5 001 reviews
Location
9,6
Service
8,9
Value
8,4
WiFi
8,1
Room
6,2
Breakfast
4,0
Comfort
3,5
Location
9,5
Service
9,1
Value
8,3
WiFi
6,8
Cleanliness
6,2
Room
5,9
Vibe
5,1
Breakfast
3,8
Comfort
3,7
Location
9,7
Service
9,2
WiFi
6,7
Amenities
5,9
Room
5,5
Vibe
5,2
Breakfast
3,7
Comfort
3,3
Location
9,5
Value
8,3
Service
8,3
Wellness
7,2
Room
6,6
Cleanliness
6,0
Amenities
5,3
Vibe
5,2
Comfort
3,4
Location
9,6
Service
8,8
Value
7,9
Room
5,6
Vibe
4,9
Comfort
3,6
8,3 Excellent
Pros: Very good location, easy to travel to almost all tourist places. They provide iced water on every floor. That is cool
Cons: Elevators are relatively inadequate for such a tall building. You need to wait long especially with luggages
9,0 Excellent
Pros:
Cons: Our room was small but nice and clean.
7,0 Good
Pros: 2nd floor lounge was pleasant. Handsome old building. Location fabulous. Staff friendly and helpful. Room tiny...but I did book a "small" queen room.
Cons: Only problem was the bed...1) I doubt it was a queen, 60" wide, but suspect it was a double. And 2) the mattress was not firm at all, so two people tended to roll together in the middle. Not good for a night's sleep!
9,0 Excellent
Pros: Cosy and comfortable, good location on the coast of the river, rooms are clean and big enough for 4 nights staying.
Cons:
9,6 Excellent
Pros: perfect, was great
Cons:
7,9 Good
Pros: The location was absolutely phenomenal. The staff were always happy to help you out however you needed. The bed was comfy enough, and the large TV was a bonus for evenings. Overall, it was pretty quiet as well in the hotel which was nice — though of course being in middle of downtown you will notice a bit of city noise (that's what you get if you wanna stay in the middle of everything).
Cons: I was a little disappointed to find out the restaurant was closed for renovations during my stay. There were not very clear breakfast alternatives, and it would have been nice for the staff to have given information about local venues to go to (rather than just say it's closed). While the building feels very historic and rustic, the elevators were a little too loud and slow for my liking.
10,0 Excellent
Pros: Location was convenient to everything - view from room window was great.
Cons: Smell of cleaning odor was very strong upon arrival - windows did not open - took a day to dissipate.
10,0 Excellent
Pros: We really enjoyed our stay in the River hotel, it’s well located in the heart of the city centre, and right across the road from the river and starting point for boat trips and the Big Bus tours. The front desk reception team were amazing, really helpful and nothing was too much trouble. They had a great knowledge of the city and offered advice and guidance on places to visit and also made a few additional suggestions which we absolutely loved and would not have visited otherwise. We thought the complimentary refillable water bottles on each floor was a great idea and we really made use of them. Another great touch was the complimentary tea/coffees and snacks on the 2nd floor and between 5pm and 6pm each day complementary wine with cheese and biscuits were served in the lobby. We loved our stay here and the staff really made it for us, outstanding customer service – thank you
Cons:
6,3 Good
Pros: Location was the best thing about this property right on the river
Cons: The room are dated and very small and dark.. not surprisingly the pictures are nothing like what you actually get. but it was a place to sleep.
8,3 Excellent
Pros: Location couldn’t be better. Very friendly staff. Drinks and little snacks provided throughout the day.
Cons:
10,0 Excellent
Pros: The location was brilliant,the room wasw wonderful, the view sensational, the staff sooo good!!!
Cons: To short a stay...
10,0 Excellent
Pros: Was close to everything.
Cons: $53 parking fee.
A stay at River Hotel places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. Featured amenities include a business center, express check-in, and express check-out.
The Fairmont Chicago, Millennium Park is a sophisticated high-rise that combines classic and contemporary styles, with sweeping views of downtown Chicago, Lake Michigan, Grant, Millennium and Maggie Daley Parks. Located just steps from the Loop, the Fairmont Chicago is walking distance to the Art Institute, Navy Pier and the Magnificent Mile.
Overall 8,4 Excellent
Based on 6 882 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
8,3
Pros: Great location for event at millennium park
Excellent
10,0
Pros: Service and style
Excellent
10,0
Pros: The most amazing hotel ever! Very spacious apartment style room that had a thoughtful layout. Windows on every wall-lots of light. The bathroom suite had a separate tub, separate shower and toilet with door. Excellent location, walk to everything.
Excellent
9,0
Pros: The location
Excellent
10,0
Pros: I really enjoyed our experience! It was convenient and well appointed. The staff was outstanding. We will be back!
Excellent
8,0
Pros: Location was fantastic, and easy to walking distance to the river area.
Excellent
10,0
Pros: Upscale hotel. Room was updated, elegant and comfortable. The bathroom was large and well appointed. Staff was friendly and accommodating.
Excellent
9,0
Pros: Location
Good
7,9
Pros: The location was excellent. The bed was comfortable. Big room.
Mediocre
2,5
Pros: Fast elevator
Excellent
8,3
Pros: Walking distance to lake
Excellent
10,0
Pros: Staff was great! Great room!
Details
Reviews
Overall 8,4 Excellent
Based on 6 882 reviews
Location
9,2
Service
8,3
Room
7,2
Cleanliness
6,7
Amenities
6,5
Bar
6,5
WiFi
6,3
Food
6,2
Vibe
6,1
Wellness
5,3
Value
5,0
Breakfast
4,8
Location
9,2
Service
8,3
Room
7,1
Cleanliness
6,7
Comfort
6,2
Amenities
6,2
Bar
6,1
Vibe
6,0
Food
5,9
Wellness
5,5
WiFi
5,5
Value
4,7
Breakfast
4,6
Location
9,2
Service
8,0
Room
6,9
Amenities
6,3
Bar
6,3
Vibe
5,9
Food
5,9
Cleanliness
5,8
Wellness
5,1
Value
4,9
Breakfast
4,7
Location
9,2
Service
8,2
Room
7,0
Bar
6,6
Cleanliness
6,5
Food
6,3
Amenities
6,1
Value
5,7
Wellness
5,6
Breakfast
5,5
Vibe
5,4
WiFi
4,9
Location
8,9
Service
8,5
Room
6,8
Cleanliness
6,6
Amenities
6,2
Vibe
5,6
Value
5,0
8,3 Excellent
Pros: Great location for event at millennium park
Cons: No free wifi was something we didn’t expect from a hotel of this price range
10,0 Excellent
Pros: Service and style
Cons: No
10,0 Excellent
Pros: The most amazing hotel ever! Very spacious apartment style room that had a thoughtful layout. Windows on every wall-lots of light. The bathroom suite had a separate tub, separate shower and toilet with door. Excellent location, walk to everything.
Cons: Everything was excellent - will stay here again. I won't even look for a better deal. This is it!
9,0 Excellent
Pros: The location
Cons: For the rating, the lobby coffee amenities and evening bar activities were.unappealing and dry. The $69 per person breakfast was great the less expensive breakfast served in the lobby lacked hot coffee and options. Evening lobby bar was unappealing.
10,0 Excellent
Pros: I really enjoyed our experience! It was convenient and well appointed. The staff was outstanding. We will be back!
Cons:
8,0 Excellent
Pros: Location was fantastic, and easy to walking distance to the river area.
Cons: Air conditioning in room was not good at all.
10,0 Excellent
Pros: Upscale hotel. Room was updated, elegant and comfortable. The bathroom was large and well appointed. Staff was friendly and accommodating.
Cons:
9,0 Excellent
Pros: Location
Cons: I got a bill for drinks that we didn't have bit got it resolved easily.
7,9 Good
Pros: The location was excellent. The bed was comfortable. Big room.
Cons: A bit overpriced but I suppose you’re paying for the location. Charge for WiFi. Really, in this day and age a hotel is charging for WiFi after you pay $300 for a night? No free water in the room. Not quite as nice as expected.
2,5 Mediocre
Pros: Fast elevator
Cons: An extremely uncomfortable bed and poor functioning made this an awful stay. The location is also very poor and there are too many good hotels in this town to ever stay here again. This brand is very inconsistent
8,3 Excellent
Pros: Walking distance to lake
Cons: Didn’t like the pillows
10,0 Excellent
Pros: Staff was great! Great room!
Cons: Nothing
The Fairmont Chicago, Millennium Park is a sophisticated high-rise that combines classic and contemporary styles, with sweeping views of downtown Chicago, Lake Michigan, Grant, Millennium and Maggie Daley Parks. Located just steps from the Loop, the Fairmont Chicago is walking distance to the Art Institute, Navy Pier and the Magnificent Mile.
With a stay at Wyndham Grand Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Michigan Avenue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
Overall 8,4 Excellent
Based on 5 339 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,6
Pros: Good location el
Excellent
9,6
Pros: The room was spacious and very clean, and the staff was very helpful. I loved the rain shower in the bathroom! Hoyt’s provided us with several excellent meals and the staff could not have been more accommodating.
Good
6,0
Pros: View and location.
Good
6,7
Pros: Location location location
Excellent
10,0
Pros: Best location ever
Good
7,0
Pros: the location
Excellent
10,0
Pros: Beautiful place breakfast outstanding! Million dollar views!!
Excellent
10,0
Pros: The staff and service personnel were wonderful and any request made were responded to right away.
Excellent
10,0
Pros: Perfect location, good price, excellent facilities!
Good
7,5
Pros: in-room breakfast service was great. Good selection to choose from. The server was amiable.
Excellent
10,0
Pros: Great view of the city and staying downtown!
Excellent
9,2
Pros: Excellent view a nd prime location. Wold love to come back next visit.
Details
Reviews
Overall 8,4 Excellent
Based on 5 339 reviews
Location
9,5
Room
7,9
Service
7,6
WiFi
6,8
Vibe
6,3
Value
5,1
Breakfast
4,6
Amenities
3,1
Location
9,3
Room
7,5
Service
7,4
Vibe
5,9
WiFi
5,6
Value
4,6
Breakfast
4,1
Amenities
2,6
Location
9,2
Room
8,0
Service
7,5
Value
5,6
Vibe
5,6
Breakfast
4,8
Amenities
2,7
Location
9,5
Service
7,4
Room
7,0
Cleanliness
6,4
Food
6,1
Value
5,4
Location
9,6
Room
8,1
Comfort
7,8
Breakfast
5,0
9,6 Excellent
Pros: Good location el
Cons: Elevators slow
9,6 Excellent
Pros: The room was spacious and very clean, and the staff was very helpful. I loved the rain shower in the bathroom! Hoyt’s provided us with several excellent meals and the staff could not have been more accommodating.
Cons: My only complaint was the wait for the elevators, which were often full when they did arrive on your floor.
6,0 Good
Pros: View and location.
Cons: The hotel was old and worn out. We were missing parts of the curtains which allowed the sunlight to burn out retinas first thing in the morning. The bathroom was small without a working vent.
6,7 Good
Pros: Location location location
Cons: Rooms were not very nice, elevators slow, no exhaust in bathrooms, and walls are thin you can hear your neighbors and their neighbors.
10,0 Excellent
Pros: Best location ever
Cons: Loved everything about it
7,0 Good
Pros: the location
Cons: nothing
10,0 Excellent
Pros: Beautiful place breakfast outstanding! Million dollar views!!
Cons: Not having a microwave available without paying $20 per day!
10,0 Excellent
Pros: The staff and service personnel were wonderful and any request made were responded to right away.
Cons: N/A
10,0 Excellent
Pros: Perfect location, good price, excellent facilities!
Cons: Tiny amount of coffee for coffee making machine in bedroom.
7,5 Good
Pros: in-room breakfast service was great. Good selection to choose from. The server was amiable.
Cons: I didn't like being bypassed multiple times by the elevators. I understand that the hotel is being renovated but more thought should be put into how the elevators operate. I didn't like having difficulty getting into the bed. The bed was too high for me to comfortably get on and off of. They are comfortable but really do they have to be as high off the floor!Oh! the bedside lamps were difficult to turn on. I had to ask the bellman how to turn on the lamp. He instructed me that the lamps have dimmers. The stems are short and slim making them difficult to grasp. I was disappointed with the $100.000 per day incidental fees. I think that a person should be able to opt out of certain services if they are not going to be used
10,0 Excellent
Pros: Great view of the city and staying downtown!
Cons: Parking was expensive
9,2 Excellent
Pros: Excellent view a nd prime location. Wold love to come back next visit.
Cons:
With a stay at Wyndham Grand Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Michigan Avenue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8,4 Excellent
Based on 4 449 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5,8
Pros: location was great. the complementary water station on the entrance of each floor.
Excellent
8,3
Pros: The location
Excellent
10,0
Pros: Besides a compact, well appointed room, I enjoyed a filtered water station, club lounge, easy to reach bedside charging station, and complimentary laundrette. My requests for additional coffee were immediately met. Friendly and helpful staff. An unexpected stay turned from ordinary into extraordinary with these simple yet greatly appreciated touches.
Excellent
10,0
Pros: Location, clean and perfect
Good
7,9
Pros: Great location, good size room, comfy bed, very good onsite restaurant.
Excellent
9,7
Pros: Didn’t partake in hotel breakfast. The bed was very comfortable
Excellent
9,6
Pros: The WiFi- the water & having the adjoining restaurant reasonably priced with good food - great - wine & cheese coffee & fruit was a big plus
Good
7,9
Pros: to have acess to drink water any time... beds and shower very nice. a good space in the room.
Excellent
8,8
Pros: The location is exelent, the room is clean.
Excellent
9,0
Pros: Location
Okay
5,8
Excellent
10,0
Pros: The room was very clean and comfortable. The front desk staff was really nice and helpful.
Details
Reviews
Overall 8,4 Excellent
Based on 4 449 reviews
Location
9,6
Bar
9,4
Service
8,7
Value
8,4
WiFi
8,2
Room
6,2
Vibe
5,5
Comfort
4,3
Breakfast
4,2
Location
9,7
Value
8,6
Service
8,6
WiFi
7,0
Cleanliness
6,3
Room
5,8
Vibe
4,7
Breakfast
4,6
Comfort
4,3
Location
9,3
Bar
9,2
Food
8,9
Service
8,9
Value
7,9
Room
6,0
Vibe
4,6
Breakfast
4,4
Comfort
4,3
Location
9,9
Service
9,2
Room
7,2
Vibe
5,2
Comfort
4,8
Location
9,6
Bar
9,2
Food
8,9
Service
8,7
Value
8,5
Wellness
8,3
Room
5,6
Vibe
4,3
Comfort
3,9
5,8 Okay
Pros: location was great. the complementary water station on the entrance of each floor.
Cons: the beds. we added this night becuase of our red eye flight and but in a room on the 3rd floor where they were moving trash buns until 4am. the next night for our longer reservation we where moved to a higher room but the beds over all are just not comfortable.
8,3 Excellent
Pros: The location
Cons: Carpet and sofa bed quite old
10,0 Excellent
Pros: Besides a compact, well appointed room, I enjoyed a filtered water station, club lounge, easy to reach bedside charging station, and complimentary laundrette. My requests for additional coffee were immediately met. Friendly and helpful staff. An unexpected stay turned from ordinary into extraordinary with these simple yet greatly appreciated touches.
Cons:
10,0 Excellent
Pros: Location, clean and perfect
Cons: It’s simple perfect
7,9 Good
Pros: Great location, good size room, comfy bed, very good onsite restaurant.
Cons: The room feels a little older and a little dirty. Found hairs in the shower and there are stains on the carpet.
9,7 Excellent
Pros: Didn’t partake in hotel breakfast. The bed was very comfortable
Cons: Nothing. I was delighted with my choice of botel
9,6 Excellent
Pros: The WiFi- the water & having the adjoining restaurant reasonably priced with good food - great - wine & cheese coffee & fruit was a big plus
Cons: Can’t think of any dislikes - no negatives
7,9 Good
Pros: to have acess to drink water any time... beds and shower very nice. a good space in the room.
Cons:
8,8 Excellent
Pros: The location is exelent, the room is clean.
Cons:
9,0 Excellent
Pros: Location
Cons:
5,8 Okay
Pros:
Cons: Older than expected
10,0 Excellent
Pros: The room was very clean and comfortable. The front desk staff was really nice and helpful.
Cons: No free breakfast.
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Steal the scene and experience the Gold Coast of Chicago like never before. Recently redesigned and perfectly located, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style here - from sleek rooms and suites with W Signature Beds and waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. And spoil yourself with a massage and a brownie at Bliss® Spa. CURRENT, our hotel restaurant, serves inspired American cuisine with a seasonal focus; the Living Room is the place to see and be seen on the Gold Coast. If you're hosting an event, we offer an array of spaces guaranteed to inspire - from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Overall 8,4 Excellent
Based on 3 562 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Breakfast was great and the bed was very comfortable!
Excellent
10,0
Pros: The location,staff, and decor of the hotel.
Excellent
10,0
Pros: Location, style, staff
Excellent
9,6
Excellent
10,0
Pros: Brand new very clean. Great location
Excellent
10,0
Pros: The room i booked was EXACTLY how the pictures presented and my view of the lake was AWESOME!! It was a surprise staycation for me and my boyfriend. We went to the Bears game and it was easy to get to Soldier Field. This is definitely our new spot to stay.
Excellent
10,0
Pros: Proximity of everything
Excellent
8,3
Pros: The location is very good and the staff is very good also.
Good
7,5
Pros: Great location and view plus amenities.
Good
7,5
Pros: the view
Excellent
9,6
Excellent
10,0
Pros: Rooms were great and bed was very comfortable
Details
Reviews
Overall 8,4 Excellent
Based on 3 562 reviews
Location
9,1
Service
7,3
Room
7,1
Amenities
6,2
Cleanliness
5,9
Breakfast
5,3
Comfort
5,1
WiFi
5,1
Food
4,9
Value
3,9
Location
9,1
Service
7,0
Room
6,8
Cleanliness
5,9
Breakfast
5,5
Comfort
5,5
Food
5,1
Value
4,1
Location
9,4
Service
7,7
Bar
6,4
Room
6,2
Amenities
6,2
Cleanliness
6,0
Comfort
5,2
Food
4,8
Value
3,9
WiFi
2,9
Location
8,7
Service
7,0
Room
6,5
Location
8,9
Vibe
7,5
Service
7,2
Room
6,0
10,0 Excellent
Pros: Breakfast was great and the bed was very comfortable!
Cons:
10,0 Excellent
Pros: The location,staff, and decor of the hotel.
Cons: Standard beds were smaller than other hotels we have stayed at.
10,0 Excellent
Pros: Location, style, staff
Cons: Space in the room
9,6 Excellent
Pros:
Cons: That you had to be an Marriott member to use the WiFi in the room
10,0 Excellent
Pros: Brand new very clean. Great location
Cons: No
10,0 Excellent
Pros: The room i booked was EXACTLY how the pictures presented and my view of the lake was AWESOME!! It was a surprise staycation for me and my boyfriend. We went to the Bears game and it was easy to get to Soldier Field. This is definitely our new spot to stay.
Cons: when you arrive the drive to do drop offs and pick uos are congested
10,0 Excellent
Pros: Proximity of everything
Cons: Lost power to our room first night
8,3 Excellent
Pros: The location is very good and the staff is very good also.
Cons: When the hotel was full we spent some time waiting for the elevator. Also the refrigerator inside the room is closed and I didn't understand why.
7,5 Good
Pros: Great location and view plus amenities.
Cons: toilet did not flush properly and bathtub was difficult to shut off when using bath tub.
7,5 Good
Pros: the view
Cons: parking
9,6 Excellent
Pros:
Cons: Room wasn't ready until 5:00 p.m.
10,0 Excellent
Pros: Rooms were great and bed was very comfortable
Cons:
Steal the scene and experience the Gold Coast of Chicago like never before. Recently redesigned and perfectly located, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style here - from sleek rooms and suites with W Signature Beds and waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. And spoil yourself with a massage and a brownie at Bliss® Spa. CURRENT, our hotel restaurant, serves inspired American cuisine with a seasonal focus; the Living Room is the place to see and be seen on the Gold Coast. If you're hosting an event, we offer an array of spaces guaranteed to inspire - from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
_S-image.jpg?width=66&height=66&xhint=1494&yhint=1216&crop=true)
Overall 8,3 Excellent
Based on 10 299 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Rooms spacious and comfortable; lobby decor is fabulous. Location is great for sights in Chicago. Luggage check for early arrivals/late departures was quick and convenient.
Okay
4,2
Pros: Lobby
Excellent
8,3
Pros: Great location-walking distance to parks and museums and quick Uber trip to LOTS of things to see! Staff was knowledgeable and super professional.
Okay
5,8
Pros: The old is quite old and has lovely reception and bar area that takes you back in to the 1920's. The staff were helpful and quick and the Hotel was clean as I would have expected.
Good
7,9
Pros: Excellent customer service at the concierge by a Latin lady
Good
7,9
Pros: Beautiful hotel. The staff was friendly and helpful.
Good
6,7
Pros: Great location for our needs
Good
7,9
Pros: Bar area was amazing as in the photos but bedrooms we very small. Very small bathroom.
Excellent
9,0
Pros: Especially enjoyed the architecture and decor. High tea and the history tour sound lovely for a future visit.
Good
7,9
Pros: The location was great
Excellent
8,0
Pros: Location was great
Excellent
10,0
Pros: We were in Chicago to see Hamilton and the theater was within walking distance. Plus, we had a lovely dinner in the Lockwood restaurant located within the hotel. Great place to stay especially going to the theater.'
_S-image.jpg?width=330&height=170&xhint=1494&yhint=1216&crop=true)
Details
Reviews
Overall 8,3 Excellent
Based on 10 299 reviews
Location
9,4
Vibe
8,2
Amenities
7,9
Beach
7,5
Bar
7,2
Service
7,2
Breakfast
6,9
Cleanliness
5,3
WiFi
5,3
Value
5,2
Room
5,0
Comfort
4,1
Pool
1,3
Location
9,3
Service
7,5
Bar
6,9
Breakfast
6,6
Value
5,2
Cleanliness
5,2
Room
5,1
Comfort
4,9
WiFi
4,0
Pool
1,3
Location
9,7
Vibe
7,9
Breakfast
7,5
Service
6,9
Cleanliness
5,8
Value
5,2
Room
4,6
Comfort
3,7
WiFi
3,2
Location
9,4
Vibe
7,8
Service
7,1
Cleanliness
5,5
Value
5,2
Room
4,1
Comfort
3,7
WiFi
3,4
Location
9,0
Amenities
7,4
Vibe
7,2
Service
7,2
Value
5,3
Comfort
3,3
Room
3,3
10,0 Excellent
Pros: Rooms spacious and comfortable; lobby decor is fabulous. Location is great for sights in Chicago. Luggage check for early arrivals/late departures was quick and convenient.
Cons: There is a $13/day charge for WiFi use. There were only 3 pillows provided for the double bed my spouse & I were sharing, so I had to borrow one from the room my kids had.
4,2 Okay
Pros: Lobby
Cons: No coffee machine, no bathrobe, no vanity kit, no glasses in the bathroom....
8,3 Excellent
Pros: Great location-walking distance to parks and museums and quick Uber trip to LOTS of things to see! Staff was knowledgeable and super professional.
Cons: Really odd TP roll placement. Gorgeous lobby but the room was a little less gorgeous? Hard to say exactly. Room was less spectacular than the opulence of the lobby.
5,8 Okay
Pros: The old is quite old and has lovely reception and bar area that takes you back in to the 1920's. The staff were helpful and quick and the Hotel was clean as I would have expected.
Cons: Room was very small and the area the hotel is located is quite rough at night, I wouldn't walk in this area alone at night, too many gangs hanging around on corners. I felt this Hotel was over priced to what we paid.
7,9 Good
Pros: Excellent customer service at the concierge by a Latin lady
Cons: Better arrangement fir the breakfast included...
7,9 Good
Pros: Beautiful hotel. The staff was friendly and helpful.
Cons: The bathrooms are small and a bit of a struggle to navigate.
6,7 Good
Pros: Great location for our needs
Cons: “Surprise” $25 early check-in charge plus a registration counter person who was difficult to hear and understand, got us off to an unpleasant start.
7,9 Good
Pros: Bar area was amazing as in the photos but bedrooms we very small. Very small bathroom.
Cons:
9,0 Excellent
Pros: Especially enjoyed the architecture and decor. High tea and the history tour sound lovely for a future visit.
Cons:
7,9 Good
Pros: The location was great
Cons: Quality of room. -closet was so musty you could not put clothes in it. Peeling wallpaper. Room I reserved was not available at check in.
8,0 Excellent
Pros: Location was great
Cons: Small room
10,0 Excellent
Pros: We were in Chicago to see Hamilton and the theater was within walking distance. Plus, we had a lovely dinner in the Lockwood restaurant located within the hotel. Great place to stay especially going to the theater.'
Cons:
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Connect with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. No pets allowed. Celebrate Valentines Day with one of our King Suites. Your accommodations include champagne and an artisanal cheese platter. Daily parking is also included. Please note that guests booking more than 1 night will get the rose, vase, champagne and cheese platter on first night of stay only.
Overall 8,3 Excellent
Based on 2 841 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: I love this hotel so clean & the beds are comfy! Location is a prefect spot
Excellent
10,0
Okay
5,8
Pros: Great location
Excellent
9,6
Pros: Location was perfect for what we wanted to do. Room was very nice with a very nice TV.
Good
7,5
Pros: The hotel is located in the heart of the city. It’s very convenient and short walks for shopping, restaurants and commute. The first room we got were smell bad like humid and the Ac wasn’t working well. Then, we moved to another room and it was better than before but the view we can see nothing because it was on the back at the hotel.
Excellent
10,0
Pros: Excellent location on the Magnificent Mile. It was close to all the restaurants we wanted to visit.
Excellent
10,0
Pros: Location and staff were great.
Excellent
10,0
Pros: The location is great!
Excellent
10,0
Pros: Location
Excellent
10,0
Pros: The location was great and very clean!!
Good
6,3
Excellent
10,0
Pros: Everything the staff was the best.
Details
Reviews
Overall 8,3 Excellent
Based on 2 841 reviews
Location
9,6
Wellness
9,0
WiFi
8,9
Cleanliness
8,2
Room
8,0
Service
8,0
Comfort
7,3
Bar
6,8
Food
6,4
Amenities
5,9
Breakfast
4,9
Location
9,8
Cleanliness
8,3
Service
7,4
Comfort
7,2
Room
7,1
Amenities
5,8
Breakfast
4,9
Location
9,3
Service
8,1
Room
7,8
Comfort
7,4
Amenities
5,8
Value
5,7
Breakfast
4,6
Location
9,7
Service
7,9
Value
7,1
Room
6,9
Comfort
6,5
Vibe
6,3
Location
9,7
Room
7,7
10,0 Excellent
Pros: I love this hotel so clean & the beds are comfy! Location is a prefect spot
Cons:
10,0 Excellent
Pros:
Cons: Staff protesting outside.
5,8 Okay
Pros: Great location
Cons: Payment
9,6 Excellent
Pros: Location was perfect for what we wanted to do. Room was very nice with a very nice TV.
Cons: Parking and breakfast were overpriced.
7,5 Good
Pros: The hotel is located in the heart of the city. It’s very convenient and short walks for shopping, restaurants and commute. The first room we got were smell bad like humid and the Ac wasn’t working well. Then, we moved to another room and it was better than before but the view we can see nothing because it was on the back at the hotel.
Cons: I don’t the service on the receptionist. I was on the line waiting for check in and the people ahead of me were receiving a drink or food compliment and when was my turn to check in, the receptionist did all the process fast and she didn’t offer me any drink or food compliment. I felt a little bit angry because I paid for many days to stayed at that hotel and not even a free complementary.
10,0 Excellent
Pros: Excellent location on the Magnificent Mile. It was close to all the restaurants we wanted to visit.
Cons: There was protest in the front from workers on strike. The room was also a bit dusty.
10,0 Excellent
Pros: Location and staff were great.
Cons:
10,0 Excellent
Pros: The location is great!
Cons: When we arrived in our room there was no soap or tissue but once we asked we got them right away with no problem!!!
10,0 Excellent
Pros: Location
Cons: Picketers
10,0 Excellent
Pros: The location was great and very clean!!
Cons:
6,3 Good
Pros:
Cons: No courtesy breakfast for the price of the room!!
10,0 Excellent
Pros: Everything the staff was the best.
Cons: The picketing out front.
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Connect with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. No pets allowed. Celebrate Valentines Day with one of our King Suites. Your accommodations include champagne and an artisanal cheese platter. Daily parking is also included. Please note that guests booking more than 1 night will get the rose, vase, champagne and cheese platter on first night of stay only.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8,0 Excellent
Based on 6 726 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5,0
Pros: It was close to the event I was attending.
Excellent
10,0
Pros: Beautiful
Excellent
10,0
Pros: Yes. The bed was very comfortable. Loved the oatmeal soap!
Okay
4,0
Pros: Location
Excellent
10,0
Pros: Didn't eat there.
Excellent
9,5
Excellent
10,0
Pros: Friendly, overly accommodating staff, good location, good food and beverage, all this keeps me returning to the property often!
Excellent
9,5
Pros: Great location. Very nice hotel overall.
Excellent
8,8
Pros: Prime location
Excellent
10,0
Pros: The breakfast was excellent but a little expensive
Good
7,9
Pros: The staff were friendly and efficient and the hotel is very well located for the magnificent mile. The common parts of the hotel are quite attractive.
Excellent
10,0
Details
Reviews
Overall 8,0 Excellent
Based on 6 726 reviews
Location
9,6
Bar
6,8
Service
6,7
Food
6,4
Cleanliness
6,1
Breakfast
6,1
Vibe
6,0
Room
5,8
Value
5,6
WiFi
4,9
Comfort
4,1
Amenities
3,7
Location
9,5
Service
6,3
Cleanliness
6,0
Breakfast
5,9
Value
5,8
Room
5,8
Vibe
5,2
Comfort
4,6
Amenities
3,2
WiFi
3,2
Location
9,7
Breakfast
6,9
Service
6,8
Bar
6,7
Food
6,5
Cleanliness
5,8
Vibe
5,7
Value
5,1
Room
5,0
Amenities
3,8
Comfort
3,4
WiFi
3,4
Location
9,9
Service
6,9
Breakfast
6,3
Room
6,3
Vibe
5,7
Cleanliness
5,7
Food
5,6
Value
5,2
Comfort
4,7
Amenities
3,9
WiFi
3,5
Location
9,5
Cleanliness
6,3
Room
5,5
Service
5,5
Value
5,3
Breakfast
5,2
Vibe
5,0
Comfort
4,1
Amenities
3,7
WiFi
3,5
5,0 Okay
Pros: It was close to the event I was attending.
Cons: We needed two beds, were informed that there were no other rooms available. We inquired about a roll-away bed and got no response. The free wifi did not work. I would NOT stay there again. Overpriced and under-serving.
10,0 Excellent
Pros: Beautiful
Cons:
10,0 Excellent
Pros: Yes. The bed was very comfortable. Loved the oatmeal soap!
Cons:
4,0 Okay
Pros: Location
Cons: My room smelled like cigarettes, housekeeping was loud at 8AM, and the overall appearance inside was extremely mediocre.
10,0 Excellent
Pros: Didn't eat there.
Cons: NA
9,5 Excellent
Pros:
Cons: Long time waiting for hot water in the shower
10,0 Excellent
Pros: Friendly, overly accommodating staff, good location, good food and beverage, all this keeps me returning to the property often!
Cons: N/A
9,5 Excellent
Pros: Great location. Very nice hotel overall.
Cons: Broken towel bar. Very uncomfortable sofa.
8,8 Excellent
Pros: Prime location
Cons: Long, slow lines at checkin/checkout
10,0 Excellent
Pros: The breakfast was excellent but a little expensive
Cons: I had a problem adjusting the aircon it didn't want to observe the settings that I made but remained on cold
7,9 Good
Pros: The staff were friendly and efficient and the hotel is very well located for the magnificent mile. The common parts of the hotel are quite attractive.
Cons: The hotel rooms were a bit tired and in need of modernization. We rented two rooms on different sides of the building and both had very little natural light.
10,0 Excellent
Pros:
Cons: Very pleasant and good location. Clean and comfortable
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7,7 Good
Based on 3 078 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
5,8
Okay
4,0
Pros: Location.
Good
6,0
Pros: The location of this hotel is great.
Okay
5,0
Pros: The location of the hotel was excellent. That was about it.
Excellent
8,3
Pros: Hotel Felix is completely remodeled with a modern feel but it's in a vintage building with high ceilings and windows that open, so for me it's the best of both worlds. There's a good cafe next door I've had both breakfast and happy hour specials at, that's a definite asset to staying here. Great location and they run good rate specials, so when I have business downtown that requires a stayover, this is one of the first places I check for availability.
Good
6,0
Excellent
8,0
Pros: We loved the French restaurant and sushi bar at the hotel and a great location to get to city attractions.
Good
6,0
Pros: Location, close to restaurants, shops and subway
Okay
5,8
Pros: Walking distance from alot of popular restaurants.
Excellent
10,0
Pros: The location
Excellent
10,0
Pros: The bedding was comfortable. They provided a comfy robe. Very nice.
Excellent
9,2
Pros: Location was good, staff where pleasent
Details
Reviews
Overall 7,7 Good
Based on 3 078 reviews
Location
9,4
WiFi
8,0
Service
7,7
Value
7,2
Bar
6,2
Cleanliness
6,1
Amenities
6,0
Wellness
5,3
Room
5,3
Breakfast
4,8
Comfort
3,6
Location
9,4
Service
7,3
Value
7,2
Amenities
6,0
Cleanliness
5,6
Room
5,1
Comfort
3,7
Location
9,3
Service
7,4
Value
6,9
Amenities
6,1
Cleanliness
6,0
Room
4,2
Comfort
3,1
Location
9,4
Value
7,6
Service
7,5
Cleanliness
5,5
Room
4,7
Comfort
3,5
Location
9,3
Service
7,7
Value
7,2
Cleanliness
5,9
Room
5,0
Comfort
3,7
5,8 Okay
Pros:
Cons: Photos and rooms were quite different, many of the rooms are still very dated. Additionally, the toilet paper holder was broken and falling off the wall and the toilet did not stop running during the entirety of my stay
4,0 Okay
Pros: Location.
Cons: It was tiny. The smallest hotel room I’ve ever stayed in. The bed frame stuck out exceptionally far from the mattress for such a small room. I injured myself on it. The check in staff seemed bothered to help.
6,0 Good
Pros: The location of this hotel is great.
Cons: Our room was directly next to an elevator which beeped constantly, waking me up every 20 minutes. The toilet never stopped running. I had stayed at this hotel previously about 8 years ago but likely wont be coming back.
5,0 Okay
Pros: The location of the hotel was excellent. That was about it.
Cons: The staff was not friendly. The valet company they work with was not the best. The room was never cleaned they just put new towels, emptied the trash, they never changed the sheets just made the bed. Shower and toilet were broke.
8,3 Excellent
Pros: Hotel Felix is completely remodeled with a modern feel but it's in a vintage building with high ceilings and windows that open, so for me it's the best of both worlds. There's a good cafe next door I've had both breakfast and happy hour specials at, that's a definite asset to staying here. Great location and they run good rate specials, so when I have business downtown that requires a stayover, this is one of the first places I check for availability.
Cons: Valet parking isn't unreasonable, but I don't recommend it as there are much cheaper self-park options nearby.
6,0 Good
Pros:
Cons: $13 extra fee, $70 valet parking
8,0 Excellent
Pros: We loved the French restaurant and sushi bar at the hotel and a great location to get to city attractions.
Cons:
6,0 Good
Pros: Location, close to restaurants, shops and subway
Cons: The room need maintenance, curtains ripped, missed fridge and a better cleaning
5,8 Okay
Pros: Walking distance from alot of popular restaurants.
Cons: Room wasn't cleaned well during our stay ( needed to be vacuumed & never replaced the tissue) .Broken light fixtures & ceiling coming down!
10,0 Excellent
Pros: The location
Cons: The room was small
10,0 Excellent
Pros: The bedding was comfortable. They provided a comfy robe. Very nice.
Cons:
9,2 Excellent
Pros: Location was good, staff where pleasent
Cons: Everything was exceptable
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Originally built to accommodate visitors to the Worlds Colombian Exposition in 1893, the guest rooms and suites of the Congress Plaza Hotel are truly spacious by todays standards. There are a total of 870 guest accommodations, including 36 deluxe suites, many of which overlook the beautiful waters of Lake Michigan. High speed internet in guest rooms is complimentary. Wireless internet in the lobby IS free for all registered guests. Adult rates start at age 15 and older for a fee of $20 additional per person. Smoking rooms are based on availability at check in. Iron/Ironing board & Hairdryer & safe deposit box in all guest rooms.Overnite Valet parking is $49.00. parking at next door garage is $44.00
Overall 7,6 Good
Based on 13 756 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Big spacious rooms - very high ceilings and old decor with modern furnishings and very comfy beds Lovely hotel even though we found out it was the most haunted in Illinois
Excellent
8,8
Pros: I loved the location and history of this hotel. It wasn’t fancy but it was clean and the bed was very comfortable.
Good
7,9
Pros: We loved the location, really close to Millenium Park! It was confortable and people was really nice! People was really nice!
Excellent
10,0
Pros: Location
Excellent
8,8
Pros: The layout of the room and the location to transportation
Good
7,9
Pros: Staff were Great! Rooms comfortable
Excellent
8,8
Pros: Loved the location- very central to everywhere and even directly opposite Buckingham Fountain and Grant Park with Millenium Park and the bean only a 10/15 minute walk! The staff are friendly and the hotel is equipped with everything you would need.
Okay
4,2
Pros: Location was great
Excellent
10,0
Pros: We had a lake view room which was perfect! The bellhops were so nice and very helpful!! Answered all our questions and gave us perfect directions! We will be staying there again ! Thanks
Good
7,1
Pros: The location of the hotel is very good, near the Millenium park and the Art Institute. The en suite family room we had was large and the beds were EXCELLENT
Excellent
8,3
Pros: Have stayed many times at Congress Plaza and will stay again in the future. Great location, comfy bed, small fridge in room and economical for downtown Chicago.
Excellent
9,0
Pros: We booked a room with two double beds and upon arrival, were given a two room suite upgrade - awesome! Location was key to nightly activities, safe surroundings, wonderful staff!
Details
Reviews
Overall 7,6 Good
Based on 13 756 reviews
Location
9,4
Service
7,2
Value
5,9
Room
5,8
Food
5,5
WiFi
5,1
Vibe
5,0
Breakfast
3,5
Wellness
1,8
Pool
0,4
Location
9,4
Service
7,3
Value
5,9
Room
5,9
Food
5,6
Vibe
4,7
WiFi
4,4
Breakfast
3,5
Wellness
1,3
Pool
0,3
Location
9,3
Service
7,5
Room
6,2
Vibe
5,4
Cleanliness
5,4
Value
4,9
Food
4,8
WiFi
3,8
Breakfast
3,5
Location
9,5
Service
6,7
Room
6,0
Value
5,8
Food
5,3
Cleanliness
4,8
Vibe
4,6
Amenities
4,2
Breakfast
3,2
WiFi
2,7
Location
9,5
Service
7,5
Room
6,3
Value
5,6
Food
5,5
Cleanliness
5,1
Vibe
4,4
Breakfast
3,8
WiFi
2,9
10,0 Excellent
Pros: Big spacious rooms - very high ceilings and old decor with modern furnishings and very comfy beds Lovely hotel even though we found out it was the most haunted in Illinois
Cons: It was the middle of August so the weather was hot but had to turn the ac off as soon as we got in the room as it was like a freezer, and no controls to have any heat. Also most of the hotel was the same - had to wear a jumper in the restaurant as it was so cold
8,8 Excellent
Pros: I loved the location and history of this hotel. It wasn’t fancy but it was clean and the bed was very comfortable.
Cons: I really wish they had water available in the lobby. They had containers out there but they never had water in them at all for the three days we were there.
7,9 Good
Pros: We loved the location, really close to Millenium Park! It was confortable and people was really nice! People was really nice!
Cons: We had issues with the bathroom, it is really old and they had to fix it. Also the food service was poor, it was better to walk around and grab something!
10,0 Excellent
Pros: Location
Cons: Could not control the temperature in the room.
8,8 Excellent
Pros: The layout of the room and the location to transportation
Cons: More plugs
7,9 Good
Pros: Staff were Great! Rooms comfortable
Cons: My room wasn’t cleaned when I checked in. No chair or couch to sit on.
8,8 Excellent
Pros: Loved the location- very central to everywhere and even directly opposite Buckingham Fountain and Grant Park with Millenium Park and the bean only a 10/15 minute walk! The staff are friendly and the hotel is equipped with everything you would need.
Cons:
4,2 Okay
Pros: Location was great
Cons: The dated hotel and the outdated rooms and carpet
10,0 Excellent
Pros: We had a lake view room which was perfect! The bellhops were so nice and very helpful!! Answered all our questions and gave us perfect directions! We will be staying there again ! Thanks
Cons: More washcloths in the room and when the room is reserved for more than one night make sure the coffee is replaced. No need to have the room like a freezer ,it took us awhile to get it to a normal temperature.
7,1 Good
Pros: The location of the hotel is very good, near the Millenium park and the Art Institute. The en suite family room we had was large and the beds were EXCELLENT
Cons: We had to pay the full stay in advance and in addition they have taken a deposit. It is not possible to control the air conditioning and the room temperature was around 16C. There is almost no service in the hotel and we had to ask for the cleaning to be done.
8,3 Excellent
Pros: Have stayed many times at Congress Plaza and will stay again in the future. Great location, comfy bed, small fridge in room and economical for downtown Chicago.
Cons: No microwave to heat up leftovers.
9,0 Excellent
Pros: We booked a room with two double beds and upon arrival, were given a two room suite upgrade - awesome! Location was key to nightly activities, safe surroundings, wonderful staff!
Cons: The bathroom was not properly cleaned (shower cap in shower, tub was not wiped down), breakfast was quite pricey so we chose to explore other restaurants and bakery's in the area.
Originally built to accommodate visitors to the Worlds Colombian Exposition in 1893, the guest rooms and suites of the Congress Plaza Hotel are truly spacious by todays standards. There are a total of 870 guest accommodations, including 36 deluxe suites, many of which overlook the beautiful waters of Lake Michigan. High speed internet in guest rooms is complimentary. Wireless internet in the lobby IS free for all registered guests. Adult rates start at age 15 and older for a fee of $20 additional per person. Smoking rooms are based on availability at check in. Iron/Ironing board & Hairdryer & safe deposit box in all guest rooms.Overnite Valet parking is $49.00. parking at next door garage is $44.00
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7,6 Good
Based on 2 690 reviews
All reviews
- All reviews
Poor
1,0
Pros: Location
Poor
1,0
Pros: Location
Okay
5,4
Pros: Location was fine. Front desk staff helpful. Bellman helpful.
Excellent
10,0
Pros: The location was superb and central to the areas we wanted to visit. The room was spacious, clean and well equipped (towels, toiletries, hairdryer and coffee!)
Good
6,7
Pros: The location was amazing. The lobby was nice and was definitely updated.
Good
7,1
Excellent
8,3
Pros: Good location, easy to find parking nearby, comfortable room
Okay
4,6
Excellent
9,6
Pros: The hotel was exactly where we need to be .We arrived before check in and they checked our bags and headed us to a sports bar where we were able to watch football until check in
Excellent
8,3
Pros: Everything apart from the bathroom was fine.
Okay
5,4
Pros: We asked for additional towels and sheets, and they were available. We asked for someone to come by in the evening to clean a mess in the bathroom and they sent someone within two hours. The location was perfect. We were able to walk to most locations, including many shops, Millennium Park, Chicago 360 Observation Deck, Gino’s East - Magnificent Mile, and the CIBC Theatre.
Good
6,3
Pros: It was perfectly adequate and clean
Good
7,3
Pros: The hotel is at a very good location, rooms are clean and comfortable. They have free internet access in the lobby which is a nice place.
Good
7,0
Pros: The location was perfect.
Excellent
8,0
Pros: Located centrally, the hotel is close to all touristic places as well as to the shopping areas.
Good
7,0
Pros: I must say the location and the 22nd floor patio where my favorite thing about this hotel
Okay
5,0
Pros: Excellent location for shopping.
Excellent
8,0
Pros: $self.pros
Mediocre
3,6
Pros: wi-fi access in lobby. access to mag mile. access to conference venue at major hotel.
Okay
5,6
Pros: consierge answered all my questions
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Cons: $self.cons
Good
6,4
Pros: $self.pros
Okay
4,0
Pros: Good location.
Details
Reviews
Overall 7,6 Good
Based on 2 690 reviews
Cleanliness
7,3
Comfort
7,2
Location
9,1
Services
6,8
Staff
7,8
Value for money
7,2
1,0 Poor
Pros: Location
Cons: Dirty and shabby room.. hair on toilet peeling paint.. poor reception on tv
1,0 Poor
Pros: Location
Cons: The first room the A/c was broken 1106 The second room 3 times it took them for room 1123 to believe me that the luck wasn't functional and o couldn't gain access to the room. This took 50 minutes House keeping was poor
5,4 Okay
Pros: Location was fine. Front desk staff helpful. Bellman helpful.
Cons: Car entrance/ parking not indicated, so we ended up in a loading zone around the corner. Valet parking staff very slow. Room was small! A/C did not work- room temperature 78 degrees. Repair staff's "20 minute repair" took around 45 minutes at 9:30 pm. Bellman said "keep your key, no need to return, you'll be checked out automatically". Had to call hotel to receive emailed receipt. Expensive! for $50 more I stayed in a LaQuinta- much nicer and everything works.
10,0 Excellent
Pros: The location was superb and central to the areas we wanted to visit. The room was spacious, clean and well equipped (towels, toiletries, hairdryer and coffee!)
Cons: No complaints
6,7 Good
Pros: The location was amazing. The lobby was nice and was definitely updated.
Cons: Our room was outdated, had a small dirty bathroom and the air conditioner barely worked.
7,1 Good
Pros:
Cons: Paying only thru credit cards. should accept payment in cash
8,3 Excellent
Pros: Good location, easy to find parking nearby, comfortable room
Cons: Room was a little outdated
4,6 Okay
Pros:
Cons: Very low quality
9,6 Excellent
Pros: The hotel was exactly where we need to be .We arrived before check in and they checked our bags and headed us to a sports bar where we were able to watch football until check in
Cons: The bathroom was a 6
8,3 Excellent
Pros: Everything apart from the bathroom was fine.
Cons: The bathroom was too tiny. The sink was in a corner and uncomfortable to use.
5,4 Okay
Pros: We asked for additional towels and sheets, and they were available. We asked for someone to come by in the evening to clean a mess in the bathroom and they sent someone within two hours. The location was perfect. We were able to walk to most locations, including many shops, Millennium Park, Chicago 360 Observation Deck, Gino’s East - Magnificent Mile, and the CIBC Theatre.
Cons: One of the two beds had no mattress pad. The beds were small (just doubles), but we didn't anticipate that they would be so uncomfortable. The air conditioner was very noisy and drained water onto our shoes. The air conditioner is too close to the bed and the person on that side of the bed continually bumped into the AC unit. The bathroom sink is only 3 inches deep, causing water to splash onto the floor. The bathroom is tiny; about 5' X 6'. There was no fan/ventilation in the bathroom. The mirror looks terrible; lots of black around the edges. The bathroom tiles are a beautiful white, but the grout is mostly black and needs to be deep cleaned/bleached. The toilet ran constantly and was noisier than the AC. There were not enough outlets near the beds. We had a power strip, but there wasn't power on the two walls closest to the beds.
6,3 Good
Pros: It was perfectly adequate and clean
Cons:
7,3 Good
Pros: The hotel is at a very good location, rooms are clean and comfortable. They have free internet access in the lobby which is a nice place.
Cons: There is no restaurant in the premises, there is only a coffee shop next to the hotel, thus there is no comfortable way to have a decent breakfast.
7,0 Good
Pros: The location was perfect.
Cons: The bed was really lumpy and uncomfortable.
8,0 Excellent
Pros: Located centrally, the hotel is close to all touristic places as well as to the shopping areas.
Cons:
7,0 Good
Pros: I must say the location and the 22nd floor patio where my favorite thing about this hotel
Cons:
5,0 Okay
Pros: Excellent location for shopping.
Cons: Air conditioner in the room was not accessible for adjustment in a temperature change. Also the TV did not have any pay per view chanels.
8,0 Excellent
Cons: Rooms are not ready to 15-00, at the same time, check out time is 12-00. Something could be done to prepare booked rooms to 15-00
3,6 Mediocre
Pros: wi-fi access in lobby. access to mag mile. access to conference venue at major hotel.
Cons: the air conditioner in my room was filthy. i couldn't switch it off because there was no open window to use, and when i did switch it off my throat became sore and dry.
5,6 Okay
Pros: consierge answered all my questions
6,4 Good
Cons: there was no breakfast available
4,0 Okay
Pros: Good location.
Cons: Small room (at least ours). Noise (not street).
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
We are a 100 Percent Non-Smoking Facility. Built in 1928 as the Harrison Hotel, the Travelodge Hotel Downtown has been a mainstay for generations in the area of Chicago now known as the South Loop. Featuring the charm and ambience of Chicago along with comfortable affordable accommodations, Travelodge Hotel Downtown Chicago is just the place to make your stay an unforgettable experience. Strategically located, Travelodge Hotel Downtown Chicago enjoys easy access to Chicagos Loop area shopping, theatres, museums, and most of the famous tourist attractions such as McCormick Place, Willis Tower Formerly Sears Tower, Grant Park, Millennium Park, Navy Pier, Lake Michigan and others. The hotel offers well-equipped accommodations with conveniences that are sure to satisfy your needs. Enjoy our 2 on-site restaurants. For the discerning business travelers, there is a well equipped business center. We offer full amenities to accommodate our customers needs. In-Room Coffee makers, Voice mail, High-Speed Internet Access, In-Room Safes, Cable Television are among the amenities you will find. Must be 21 yrs of age or older to check in. Let us know how we can help to accommodate your needs and to make your stay more comfortable and relaxing. Please Note Our Hotel does NOT operate a Free Airport Shuttle. There is a shuttle available through an outside source for a fee. Daily Charge for Off Site Parking.
Overall 7,4 Good
Based on 1 828 reviews
All reviews
- All reviews
Good
7,0
Pros: Breakfast was good and a fair price.
Excellent
8,3
Pros: Location.
Good
7,1
Pros: Location
Mediocre
2,9
Pros: Nothing! A horrible experience
Excellent
8,0
Pros: Location is superb, only a short walk to the fountain and close distance to other attractions (like aquarium, museum, the "bean", etc). Th bathroom was clean and it was big in relationship with the room.
Okay
5,0
Pros: Location
Excellent
10,0
Pros: The cleanliness of the hotel
Okay
5,0
Pros: Hotel Room and bathroom were big. Location was great for us.
Excellent
9,6
Poor
1,0
Pros: Staff
Excellent
9,2
Pros: The room was very spacious, clean, and the staff were very friendly and accommodating. Great location, could walk to everything.
Excellent
8,3
Pros: Great location at a great price.
Okay
4,0
Pros: Helpful front desk
Mediocre
3,0
Pros: The wireless Internet connection was very good.
Okay
5,7
Pros: The hotel still had a feel of a hotel from the 50’s, which was a charm factor.
Good
6,0
Pros: We like the proximity of the hotel in Chicago to be able to gain access to attractions - open-top bus tour stop nearby and a good quality fast-food outlet in the hotel.
Okay
5,0
Pros: It was a convenient city location which filled a need. It all felt a bit old & dated but otherwise ok for its purpose.
Okay
4,4
Pros: Central location
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Cons: $self.cons
Okay
4,4
Pros: Location- very convenient to Chicago tourist attractions. Everyone was friendly, even if a lot of the staff didn't have pertinent information.
Okay
5,2
Pros: how close it was to everything we wanted to do, we could walk to Millennium Park, Grant Park, coffee shops, shopping & places to eat. Other attractions were only a short taxi ride away (Navy Pier & Shedd Aquarium were only $7 taxi each)
Good
6,4
Pros: The staff was very friendly and helpful!
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Cons: $self.cons
Okay
5,6
Pros: $self.pros
Details
Reviews
Overall 7,4 Good
Based on 1 828 reviews
Cleanliness
7,4
Comfort
6,9
Location
8,8
Services
6,7
Staff
7,9
Value for money
7,0
7,0 Good
Pros: Breakfast was good and a fair price.
Cons: The door hits the tub and hides the toilet when opened. Old fixtures but functional, about what I expect for the price charged.
8,3 Excellent
Pros: Location.
Cons:
7,1 Good
Pros: Location
Cons: Older hotel
2,9 Mediocre
Pros: Nothing! A horrible experience
Cons: Room was dirty, housekeeping skipped cleaning my room the 2nd night of the stay. Bathroom toilet clogged a lot
8,0 Excellent
Pros: Location is superb, only a short walk to the fountain and close distance to other attractions (like aquarium, museum, the "bean", etc). Th bathroom was clean and it was big in relationship with the room.
Cons: Rooms are tiny, the bed and table take more than 50% of the space which leaves you with little room for luggage and just to move around in general.
5,0 Okay
Pros: Location
Cons: This place is a refurb of a transient hotel. The bathtub is vinyl and pops up and down when you step on it. The room is OK, if bare-bones. Pillows are like rocks. I'll probably not stay here again, given the choice.
10,0 Excellent
Pros: The cleanliness of the hotel
Cons:
5,0 Okay
Pros: Hotel Room and bathroom were big. Location was great for us.
Cons: The room could use some updating. The staff at the front desk were not very welcoming
9,6 Excellent
Pros:
Cons: Shower pressure
1,0 Poor
Pros: Staff
Cons: Look nothing like the online photos. There were no spreads on the beds in either room we rented. When brushing my teeth the pedestal sink tilted. I really thought it was an accident waiting to happen.
9,2 Excellent
Pros: The room was very spacious, clean, and the staff were very friendly and accommodating. Great location, could walk to everything.
Cons: The furniture could use an update, as it was a bit worn. The TV is in an odd spot but we weren't there to watch TV so didn't mind.
8,3 Excellent
Pros: Great location at a great price.
Cons:
4,0 Okay
Pros: Helpful front desk
Cons: I was woken up at 12:45 by a screaming kid and a very loud TV. The walls aren't very thick and other guests sometimes not very considerate.
3,0 Mediocre
Pros: The wireless Internet connection was very good.
Cons: This hotel is old and needs an urgent refurbishment. The staff was discourteous and indiferent most of the time. The check in time is 3:00 PM and you have to pay to leave your luggage if you arrive earlier. The rates for one onight during weekend are extortive.
5,7 Okay
Pros: The hotel still had a feel of a hotel from the 50’s, which was a charm factor.
Cons:
6,0 Good
Pros: We like the proximity of the hotel in Chicago to be able to gain access to attractions - open-top bus tour stop nearby and a good quality fast-food outlet in the hotel.
Cons: Single glazed windows did not block out traffic and train noises.
5,0 Okay
Pros: It was a convenient city location which filled a need. It all felt a bit old & dated but otherwise ok for its purpose.
Cons:
4,4 Okay
Pros: Central location
4,4 Okay
Pros: Location- very convenient to Chicago tourist attractions. Everyone was friendly, even if a lot of the staff didn't have pertinent information.
Cons: Maintenance is a problem. We had to switch rooms because of loud hotel generated noise (5 am). The new room did not have a working toilet paper roll holder and the sheets were too small for the beds and came undone in the night. Our keys were deactivated several times. It was only inconvenient to have them reactivated.
5,2 Okay
Pros: how close it was to everything we wanted to do, we could walk to Millennium Park, Grant Park, coffee shops, shopping & places to eat. Other attractions were only a short taxi ride away (Navy Pier & Shedd Aquarium were only $7 taxi each)
Cons: it's a very old hotel with slow elevators and our swipe card did not work a few times. It was very expensive for a 2* room with no ammenities($139/night + $32/day for parking our small SUV)
6,4 Good
Pros: The staff was very friendly and helpful!
5,6 Okay
Cons: very noisy during the night
We are a 100 Percent Non-Smoking Facility. Built in 1928 as the Harrison Hotel, the Travelodge Hotel Downtown has been a mainstay for generations in the area of Chicago now known as the South Loop. Featuring the charm and ambience of Chicago along with comfortable affordable accommodations, Travelodge Hotel Downtown Chicago is just the place to make your stay an unforgettable experience. Strategically located, Travelodge Hotel Downtown Chicago enjoys easy access to Chicagos Loop area shopping, theatres, museums, and most of the famous tourist attractions such as McCormick Place, Willis Tower Formerly Sears Tower, Grant Park, Millennium Park, Navy Pier, Lake Michigan and others. The hotel offers well-equipped accommodations with conveniences that are sure to satisfy your needs. Enjoy our 2 on-site restaurants. For the discerning business travelers, there is a well equipped business center. We offer full amenities to accommodate our customers needs. In-Room Coffee makers, Voice mail, High-Speed Internet Access, In-Room Safes, Cable Television are among the amenities you will find. Must be 21 yrs of age or older to check in. Let us know how we can help to accommodate your needs and to make your stay more comfortable and relaxing. Please Note Our Hotel does NOT operate a Free Airport Shuttle. There is a shuttle available through an outside source for a fee. Daily Charge for Off Site Parking.