The room is very small and when we arrived the tv and a/c wasn’t working. They did get someone up there to fix both problems but the man was rude. It’s ok for the money but simply because of the locat...
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4 stars
Hilton Chicago
Photos of Hilton Chicago
Overview
Situated a short drive from the Art Institute of Chicago, Hilton Chicago offers contemporary accommodation in Chicago. It provides a gym, as well as an indoor pool, a rooftop terrace and a Jacuzzi.
There are a variety of facilities on offer to those staying at Chicago Hilton, such as a sauna, a ballroom and meeting facilities. Multilingual staff are available to assist with organising tours and activities, and an express check-in feature is offered for guest convenience. Just moments from nearby bars and clubs, this 4-star hotel also allows guests to easily explore the local nightlife.
Hilton Chicago offers air conditioned rooms with a mini bar and movies-on-demand. They are also fitted with cable/satellite channels and a hair dryer.
Hilton Hotel Chicago has an on-site pub where guests can socialise while enjoying a casual meal and a beverage. Guests can sample the varied drinks menu at Kitty O’Sheas Irish Pub and Snax. A selection of cafés and restaurants are also found in the area.
Hilton Hotel Chicago is under a 30-minute drive from O'Hare International Airport and Grant Park is a short stroll away. The Field Museum of Natural History, Chicago Board of Trade Building and Monadnock Building are a brief walk away.
Latest deals for Hilton Chicago
Superior room
Standard Room
Executive room
King room
Double room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hilton Chicago
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24-hour front desk
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Family rooms
- Sea view
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Pool and spa
- Hot tub
- Indoor pool
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Computer use available
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Bicycle hire
- Beauty salon
Family friendly
- Cribs available
- Kids meals
Parking and transportation
- Parking
Bathroom
- Hairdryer
Outdoor
- Terrace/Patio
Bedroom
- Feather pillow
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Hilton Chicago
7.8
Good
2499 verified ratings
Wonderful
1085
Very good
398
Good
353
Okay
202
Fair
213
Mediocre
98
Poor
150
Summary of reviews
Guests say
Guests consistently praised the hotel's location, highlighting its proximity to events and attractions in the city. Many appreciated the charming atmosphere of the older hotel, as well as the kind customer service they received. However, several guests expressed dissatisfaction with the cleanliness of the bathrooms and older room conditions. Room size was also a common complaint, along with issues related to noise and service, particularly from the concierge. Overall, while the location and ambiance were appreciated, guests felt improvements could be made in room quality and customer service.AI-generated from customer reviews
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7.6 out of 10
1279 reviews
8 out of 10
445 reviews
7.9 out of 10
33 reviews
8.5 out of 10
1 review
8.4 out of 10
25 reviews
All reviews
Great location, walking distance to everything, including “El” station.
Room was great, hotel had everything I needed and was great stay
They had zero flexibility when it came to checking out late, housekeeping barged in when I was working and on a call two hours before I was supposed to check out, the room was very bland and not what ...
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Cons (-) This hotel is shut down due to covid. DO NOT BOOK! This isn’t the fault of the Hilton necessarily, but they should ask third party booking sites to remove their hotel from the listings if they are clo...
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Pros (+) Good location
Cons (-) Self park was full had to valet and it was way over priced
Pros (+) The location is great.
Cons (-) The parking was difficult and $62!!! I am from Washington DC and am used to paying a premium for things... I don’t think I see the value in going here if you need to park a car.
Pros (+) It's a grand old hotel with lots of services and a friendly helpful staff.
Cons (-) The place is getting pretty worn out, which gives it a feeling a shabbiness.
Pros (+) It was all good! Great place!
Pros (+) The proximity to Grant Park is great!
Cons (-) Responsiveness to room requests were slow to non existent. I had to make three requests to have extra pillows delivered to my room (one request in person to the front desk staff, one to housekeeping, ...
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Location
720 South Michigan Avenue, Chicago, IL 60605
What's nearby
- Grant Park0.4 km
- Symphony Center0.7 km
- Art Institute of Chicago0.8 km
- Field Museum0.9 km
- Shedd Aquarium1 km
- Cloud Gate1.1 km
- Willis Tower1.2 km
- Millennium Park1.2 km
- Chicago Cultural Center1.3 km
- Chicago Theater1.5 km
- Adler Planetarium1.6 km
- Chicago Lakefront Trail1.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hilton Chicago
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Value for money | 7,1 |
|---|---|
Distance to city centre | 0,4 km |
Nearest airport | Chicago Midway |
Distance to airport | 13,8 km |