Love a historic hotel. The mattress and pillows felt like they were from the civil war. Also mold on the ceiling.
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Amenities at The Drake
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Flat-screen TV
- TV
Reviews of The Drake
8,3
Very good
1698 verified ratings
Wonderful
870
Very good
235
Good
201
Okay
109
Fair
119
Mediocre
66
Poor
98
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, making it easy to access city attractions, the beach, and shopping areas. Many appreciated the historic charm, beautiful architecture, and elegant atmosphere. Some guests highlighted friendly and professional staff, while others had mixed experiences with service, mentioning reservation issues or unhelpful staff. Cleanliness and room conditions received varied feedback, with some noting spotless rooms and others mentioning mold, odors, or dated decor. Bed comfort was a common concern in several reviews. Overall, the hotel's location and ambiance stood out as major positives, though some aspects of service and room quality could be improved.AI-generated from customer reviews
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Score by provider
8.5 out of 10
1026 reviews
8.1 out of 10
292 reviews
8.9 out of 10
14 reviews
8.7 out of 10
10 reviews
All reviews
A great experience
Offer free breakfast
The hotel rooms are very outdated and so is the staff. I was treated poorly by greeter and desk check-in. The room was deplorable. Everything was dated and broken. My view out the window was a fire escape for$200 a night. I felt the rudeness was racially motivated by the entire white haired senior citizens employed at the Drake.
Pros (+) Our stay was wonderful. The Drake is a classic, old school hotel that is an amazing gem in Chicago. It is very well maintained by a staff who take great pride in its appearance.
Pros (+) Beautiful landmark hotel in the middle of luxury shopping.
Cons (-) Rooms were very nice but lacking a mini fridge
Pros (+) Wedding in the coast ball room was phenomenal. The staff throughout the Drake were very kind, courteous and very helpful always. Food was excellent.
Cons (-) A/c in our room didn't work very well. Only disappointment.
Pros (+) Big room; clean; comfortable bed; good service; staffs were friendly
Cons (-) There was no room in the fridge that the customers can store god; no microwave;
Pros (+) An architectural gem in downtown Chicago with old look but kept updated with modern amenities. It shows it's age sometimes but that is the charm of it.
Cons (-) Just know that there is no lounge access for Hilton Gold members which is strange for a property with a lounge.
Pros (+) Location was great.
Cons (-) Booked and paid for a King bed -- received a double bed. Hotel offered $40 off dinner at their in-house restaurant. Could not offer any other room accommodations - nothing with a view, not a bigger room, and not what I ordered and paid for -- a room with a King size bed. Slept uncomfortably most of the night. Separately, went to breakfast in the hotel and the windows were very dirty.
Location
140 East Walton Place, Chicago, IL 60611-1501
What's nearby
- Museum of Contemporary Art378 m
- Michigan Avenue0.6 km
- Magnificent Mile0.6 km
- River North1.1 km
- Michigan Avenue Bridge1.3 km
- Chicago Theater1.7 km
- Navy Pier1.9 km
- Millennium Park1.9 km
- Art Institute of Chicago2.3 km
- Willis Tower2.6 km
- Chicago Board of Trade Building2.6 km
- Grant Park2.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
The Drake
Which month has the cheapest rates at The Drake?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at The Drake is January, with an average nightly rate of R2 459. The most expensive month is October at R6 780 per night.
What is the cheapest day to book The Drake?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book The Drake is Sunday, with an average nightly rate of R5 908. The most expensive day is Tuesday at R8 080 per night.
How far in advance should you book The Drake?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at The Drake, book around 12 weeks in advance. This could save you approximately 53% compared to booking last minute.
FAQs when booking at The Drake
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Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|
2,8 km | Chicago Midway | 16,2 km |