Chicago hotels in Kenwood

Pros: The website for this hotel is extremely deceiving. Our initial room had a terrible stench of smoke and my girlfriend who has allergies to it was very bad off. We tried to get a refund through kayak/hotel after looking at the room and being checked in for just 15 minutes! The gentleman at the front desk was helpful but kayak nor the hotel would provide us with a refund. The stated that they needed to confirm with their manager which was not a guarantee at all and would take time before getting approval. This is unacceptable with our circumstance. We were moved to a different room which still smelled terribly like smoke and ultimately had to deal with it. The experience was terrible and I would have expected kayak or the hotel to accommodate a refund right away due to the circumstance. I will never book through kayak again due to them not accommodating us to provide a refund and because they offer a hotel such as this on their website.

Pros: Lakeshore hotel and adjacent La Quinta now owned by La Quinta and under renovation. As of 6/21/15, the Lakeshore building is almost finished and is great. Original La Quinta building exterior still being renovated but some rooms are ready and look good. Complimentary breakfast is good and well maintained by staff but could be better (no scrambled eggs, bacon, sausage) . Staff was excellent in all areas - friendly, helpful, responsive, & proactive. My room was $119 a night but future booking prices show $180. Could be a timing issue. For $119, it was a good deal. For $180 I could get into the Hilton near by. Excellent value at approx. $120.

Pros: There is no other hotel in the Hyde Park/U Chicago area that is under $100/night. The hotel is within walking distance of the University on the north side of Hyde Park, and has a free shuttle to the University that runs three times a day. It was clean. Front desk staff was courteous, friendly and helpful. The hotel sits on Lake Shore Drive so there is a view of the lake; unfortunately the hotel room windows do not face it.

Pros: The free shuttle service to Chicago was awsome, I didn't have to pay for a cab, though tips are appreciated. The breakfast was very good and discounted but not free.

Pros: Rooms were big enough

Pros: Close to Lack front Bike Path so that I could minimize time at the hotel

Pros: It was clean, newly remodeled room.

Pros: Easy to get to. Free parking at the hotel.

Pros: Staff was friendly.

Pros: Price and Location are the strong points, and the rooms are actually nice and clean. Everything else is something to be desired...

Pros: Close to the city Comfortable Bed

Pros: Location

Pros: I didn't like anything the staff was rude even the manager. It is more like a motel than a hotel, I didn't feel safe there. You have to carry your Luggage up the stairs if your room is on the second floor. The entry door to my room did not seem secure. Booked this hotel through Kayak, my trip was for 6 nights, we stayed overnight waiting to get into another hotel. We checked out the next morning and Kayak assisted us in finding a better one. "What a dump"

Pros: The only option I liked was the ability to move hotels.

Pros: Location was good for what we needed. Beds were comfortable. Room was clean but a little rough around the edges.

Pros: The rooms were quiet and comfortable. The pool was open and in good shape.

Pros: The outdoor pool was excellent. The room was large and seemed to have plenty of room for us. The staff was very friendly and helpful Free parking was a great bonus

Pros: Location.

Pros: The location was nice and very easy to get to downtown.