Hotels near Chicago O'Hare Airport

Pros: Room service was awesome. King size bed super comfy.u. nhc CNN DC

Pros: Excellent value and room design and spaciousness

Cons: Hassle to get online: last name is hyphenated and had to visit desk to resolve issue.

Cons: Bed could have been more comfortable.

Pros: Near Outlets?

Cons: 1. No microwave, that’s fine, there is a refrigerator full of stuffs for sale so you can’t use it, open the door, take any thing out longer than 45 secs, it is billed, be aware. 2. Wall as thin as a piece of paper, can hear lots of stuffs, bath room flush, shower, people talking, etc from other rooms. 3. Our room is underneath the laundry room, OMG, washer and dryer roaring for all the day. 4. Parking, $26 daily. Went to there as it was described “luxury”, so disappointed.

Pros: Loved the valet! And the Starbucks on location! The restaurants were great!!

Cons: Did not like the pillows. I woke up with a stiff neck both mornings.

Cons:

Pros: Stayed in numerous ohare area hotels during past five years and hands down, Loews was heads above in cleanliness, staff, and overall presentation. Spacious yet quiet, especially in a bustling area. Will be back.

Pros: Location was great. Hotel was excellent value.

Cons: K cup still in Keurig from previous guest

Pros: Didn't attend due to not being able to get to the hotel.

Cons: Contacted Loews and cancelled the reservation without any issues, but the booking agency decided that it was within their no cancellation period, so still charged. If the hotel refunds, I fail to understand why the agency still charges?

Pros: The staff was extremely friendly, the hotel looked great and the parking garage was great for us to leave our vehicle during our trip.

Pros: Nothing much

Cons: Pay to park even though it was that far from city, bad bathroom, no complementary breakfast

Cons: We got there and we had asked for a room with two beds and they said they didn't have one when we had already made the reservation with two beds. Staff did not do anything to accomadate us. Registration lady was rude and short.

Pros: Two independent restaurants immediately adjacent to hotel

Cons: Uninviting atmosphere

Pros: Space in the roomnothing

Pros: The rooms were new, clean, well furnished and well designed. Staff was friendly and attentive and the location is close to the airport and rental car returns. Just about as good as it could be.

Cons: It was cold outside.. just kidding.. there was nothing objectionable.

Pros: Cleanliness. View. Thats about it

Cons: Didnt like the fact that there was not enough spaces to park my car. The lot was completely filled, and the hotel offers no valet service. I wouldve happily paid $10-$15 for valet, instead of having to drive around the lot in circles for close to half an hour waiting for a spot to eventually open up. The staff didnt offer much helpful suggestions on where to park my car if a spot wouldnt open up. - The room was nice, clean, organized. My only complaint about the room was the bed and pillows. Most umcomfortable bed Ive ever slept on. No pillow top or decent padding on the mattress. You can literally feel the hard springs digging into your back. The pillows offer no neck support, so you pretty much have to bunch the hell out of the pillow so that at least your head and neck are comfortable. I woke up 4x during the night bc the bed was just so damn uncomfortable. -- I never write bad reviews about hotels ever because Ive always had good experiences, but being that this hotel is a Hilton, and your paying the Hilton price, the quality/experience was definitely below average and I wont stay there again. For the same price, there are far better hotels in the Rosemont/O'hare area that Ive stayed at, such as the Marriot Courtyard right next to the very same Hilton I stayed at, or the Springhill Suites less than 5minutes away. -- Overall, I wish I had my $200 back for the one night I stayed the Hilton. Not worth it.

Pros: Nice clean room, nice pool and spa, walking distance of Rivers Casino.

Cons: Pillows were a little soft for my taste.

Pros: Great bed.

Pros: Everything about my son and I’s stay was wonderful! It was very welcoming, clean, and relaxing. Next time I want to get away for the night or even a weekend i will definitely be coming back to the Hilton garden Inn.

Cons: The only thing that I could say I didn’t like was how messy the pool area became. I understand completely though; it’s summer, it was like 95 degrees, and many other people were having a good time too.

Pros: cleanliness of room

Cons: check in staff

Pros: The staff were particularly helpful which is always much appreciated.

Pros: Wireless Internet, good parking lot, kind services, clean, spacious and two big queen beds.

Cons: I wish the hotel price includes breakfast without extra charge.

Pros: Breakfast was terrific! Staff were very personable. I really felt so comfortable in that atmosphere. Also, the main area, for breakfast and reception was always being cleaned up each morning - very much appreciated. Also, the fact that they allowed (at least one) theraoy dog was very cool -everyone enjoyed petting Frankie.

Cons: Well, I suppose some of the decor is getting a little frayed - especially the carpets. But, the comfortable atmosphere was a major plus.

Pros: The hotel was very clean, friendly and nice. Great breakfast!

Cons: The hotel has limited parking available, we had to park along the curb. On busy nights I see this being a major problem

Pros: Shuttle service is convenient and breakfast good. They even offer a sack breakfast for those who must leave for the airport before their 6 a.m. breakfast time.

Cons: Nothing close enough to walk for dinner.

Pros: The staff was quite helpful and the shuttle to the airport was prompt and convenient. I also appreciated the free parking.

Pros: It is a no frills place to stay near Ohare. Reliable shuttle service. Convenient.

Cons: Some how they charged me 20$ more per room then I had booked for. They did make the adjustment after I brought it to their attention.

Pros: the quietness of the room -- even though my widow faced the busy street and non-stop traffic

Cons: Toilet problem !! the toilet had a POOR design and caused my private parts to get wet ... or come in contact with the interior !! that problem spoiled my stay because I primarily needed a hotel take a break from cross-country highway driving and to benefit from a private bathroom where I could void my bowels (and take a rejuvenating shower) ------------ also, the TV did not have clear picture on several of the channels lastly -- the internet price was NOT honored when I received the receipt under the door the next morning !!

Pros: The thing that made our stay at the Hampton inn O'Hare so nice was the hospitality of the staff. This one man went above and beyond for us.

Cons: The rooms had a weird smell to them but we got over it after about the first hour.

Pros: For the price, my stay at Hampton O'Hare was excellent.

Pros: pool, free breakfast fresh, great customer service

Cons: loud children upstairs but good overall after buying ear plugs. )

Pros: Staff was super helpful. Rooms were very clean. Great centennial breakfast. Everything was easy and smooth about our stay.

Pros: It's a good hotel and a good location for me when in the area for work. It's clean, the staff is helpful and I liked my stay. This is my second visit.

Cons: There wasn't anything that I didn't like.

Pros: The bed was very comfortable and the complimentary breakfast was pretty good!

Pros: The facilities they have with restaurants

Pros: All staff on reception are courteous and friendly, room is clean and comfortable

Cons: Hotel has no their own shuttle bus from airport to hotel. We waited shuttle bus for more than one hour from our first calling to hotel.

Pros: Shuttle drivers were very obliging

Pros: The members of staff on Reception were courteous and friendly. The room was very clean and tidy and had all essential facilities. I also made use of the Business Centre.

Cons: N/A.

Pros: Great shuttle bus service, close to airport, for 2-3 days business staying or just 1night before take flight. Room are clean and staff friendly.

Cons: $review.cons

Pros: Large room, affordable price, good breackfast choice, free parking on site, near O'Hare.

Cons: $review.cons

Pros: all staff exceptional friendly, prompt service great location to the airport breakfast also very good

Pros: Handy to the Allstate Arena in Rosemont, Ill Our purpose in staying at the motel. Nice Breakfast!

Cons: No Indoor swimming pool.....

Pros: Breakfast was good. Room was spacious.

Cons: Provision for basic things like shaving blades

Pros: Efficient management Everyone is friendly Good facilities Comfortable studio suite

Cons: Gym is a little small Far from city, but close to highways and train

Pros: Checkin was quick and room was available but it was 4 pm so should have been. Shuttle was quick to the terminal on way back.

Cons: Had to drop car off at Hertz and Westin shuttle doesn't stop at Rental Car facility. Had to take bus to terminal and wait for Westin shuttle there.

Pros: My boyfriend and I had a flight out of O'hare early in the morning and were between staying at the Hilton or the Westin, and fortunately the Westin won. The shuttle to and from the airport was fast and our driver was very friendly. When we checked in, there was a line and somehow we were still greeted within 30 seconds, to which the front desk was so apologetic about our 'wait' (so polite)! When we asked of things around the area to do, the concierge went above and beyond as to tell us basically everything fun within a 10 mile radius. The staff was extremely friendly!

Cons: Very long lines in the hotel Starbucks. Add more staff or another coffee shop.

Pros: I needed a clean, dog friendly hotel for the night and this hotel was everything I needed. Not many nice dog friendly hotels that don't charge you exorbitant pet fees.

Cons: Its nit-picky, but I left at 5:30 am and there was no coffee service at that hour. If that's my only complaint, its doing pretty well.

Pros: Location and convenience to O'Hare meant getting into and out of town was straightforward, especially with good summer weather. The accommodations were excellent and food very good. I did not need to go into downtown Chicago for anything as what I needed was right there at the meeting venue.

Cons: This is no fault of the hotel's, but our meeting organizers could have considered a hotel literally at O'Hare airport to spare any need for shuttle service. Otherwise I was very happy with my experience!

Pros: Close to O'Hare, good food in restaurant (but pricey), good conference facilities, clean, comfortable.

Cons: Slow bellhops, watered down cocktails in bar, pair of queen beds is really a pair of full size, humid in rooms, doors stuck

Pros: That it was clean and you have till 3 to check out on Sunday.

Cons: You had to pay to park

Pros: Location, van service, room for the price, VERY nice front desk staff

Cons: Noisy neighborhood near airport/flight path

Pros: Cleanliness. Spacious. Comfortable.

Pros: Very comfortable bed and great fitness center.

Cons: Unexpected expenses such as parking when there is no other alternative to parking

Pros: Great forced overnight option for O'Hare!

Pros: Great customer service, I like that their airport shuttle is reliable, leaves every 15 min. I absolutely loved the room service!

Cons: Room wasn't thoroughly cleaned, I found trash in the carpet. Also the coffee maker in my room wasn't working

Pros: The hotel had a free shuttle to/from the airport and a good restaurant on the premisis. It also was a quick walk to the El to get into downtown Chicago.

Pros: nice lobby, spacy room

Cons: breakfast is expensive, free airport shuttle service but the driver handles you as a jerk if you don`t pay him

Pros: Courtesy

Cons: The Coffee shop closed too early.

Pros: Convenient location. Used the nearby Pride Parking facilities for inexpensive store of our car and airport shuttle while we were out of the country for six weeks. Free laundry facilities. While there is no in house restaurant, there are several very good places nearby. We plan to go back whenever we need to fly out of OHARE.

Cons: Heater in the room did not seem to be getting up to temperature quite and it was winter. We were only there one night so it was only a minor inconvenience.

Pros: I like the room and the cleanliness but most of all the friendly staff.

Cons: N/A

Pros: Clean, comfortable and great Internet access. No restaurant or breakfast but for kitchen if needed and very close to O’Hare airport.

Pros: Very close and great price. Nice bed and great setup in the room

Cons: Very unfriendly young lady at front desk. Very surprising that we came in and hear loud innapropriate rap music from behind the front desk.

Pros: Problem at 8 PM,, engineering cane right up. This is an extended stay so no restaurant or food available except for a micro market (full kitchen in room) . Free shuttle to airport. I stay at this hotel frequently when doing business in the ORD area.

Pros: Simple, affordable and still offers smoking rooms!!

Pros: Great staff. Room has full kitchen but no restaurant nearby. If you are flying out of O'Hare this would be a great place to stay but I had work in the area and location is perfect.

Pros: Reasonable rates, free laundry, full kitchen, large desk, comfortable rooms & beds, great location

Cons: You can hear noise from the hall-ask for a room at the end of the hall.

Pros: Very close to airport.

Cons: Rooms are awfully tired, and seem more suited to the 1970s. Very little ventilation in the room, despite slightly opening windows.

Pros: I had a short uneventful overnight stay which evoked no special emotions! From a pragmatic point of view it was exactly what I was looking for.

Pros: we liked free shuttle service and kitchen facilities like microwave and toaster

Cons: no stores or anything interesting in walking distance... you have to always take a cab or go downtown

Pros: Good and comfortable hotel. Great room. Excellent choice for travelers who are in transit waiting for a flight.

Cons: I had to wait one hour the hotel shuttle. When finally arrived they told me I had to call the hotel to come immediately, but I'm not American, I didn’t have American mobile and neither small change to call... This was the only problem, everything else, very good.

Pros: Very Comfortable. Full of needed facilities. The hotel staffs are very polite and helpful. It locates just next to the airport and not so far to get into the city.

Cons: May be just one more soap in the bath room. That's it. All are great.

Pros: The people were very friendly and helpful, the rooms were beautiful and clean. As far as location, the train station was a simple walk up the street and took you directly into the center of the city. Dinning was pricey at Gibson's but it was delicious and the service and food was wonderful.

Cons: More reasonably priced dinning areas are quite a distance up the street, which left your options fairly limited if you wanted quick and cheap. And even if you made the walk your options were limited.

Pros: All in all a great experience. If you're wanting a hotel close to the airport this is great, it's not really close to anything else. Breakfast wasn't included and I think at the price it should have been. Besides that, I enjoyed my stay very much.

Cons: Treadmills were not in good shape

Pros: It was in a fantastic location. We could walk almost anywhere from where we were staying. Spacious room with nice amenities. Surprisingly quiet stay despite the fact it was during the weekend of Chicago Comic Con. And the service was good as well. Overall, a nice, comfortable hotel, but nothing super special.

Cons: As the same with everyone else, parking really takes a toll (pun slightly intended). And I guess, for the price, I expected something just a little nicer. You're mostly paying for the convenient location, which granted, it is. I would stay again but only after exploring other options.

Pros: Clean, king bed, rate was okay. Parking was relatively cheap.

Cons: Location was poor for getting anywhere, limited food in the area, Starbucks inside hotel was unpredictably open/closed all weekend apparently at random. Internet was expensive, and I had to pay $12.95 per day per device, so my wife and I had two phones and two iPads, very expensive, so limited connectivity. Parking was only relatively cheap if you didn't use your car all weekend; hardly anything in walking distance, so cab or pay double for parking to take your car anywhere. Location very difficult to access from freeway; you have to drive past restricted exit, get off, turn around, get back on, drive back to hotel exit. We will not stay there again.

Pros: Was warmly welcomed with a friendly smile and great service at the front desk...and enjoyed the warm cookie on my way up to my room. The bed was comfortable and had a good night sleep.

Cons: Wish the parking was free and not confusing when parking. The room was clean, but could be updated with a fresh new look...a little dated.

Pros: Location was perfect to catch a train to Chicago. Staff was friendly and very helpful. Late night food in the lounge was very good.

Cons: Hot tub wasn't even bath water warm and the pool was cold. We found used soap on the bathroom counter when we checked in. We had to pay two days of parking because we went over 24 hours. Since the hotel suggests parking early and taking the train into Chicago, it would have been nice to get some validation for part of the parking time. They told us there would be additional charges if we parked and left for a while then parked again, but no warning about going over 24 hours of continuous parking.

Pros: The hotel, staff, and location are great.

Cons: But for the second year in a row on a Saturday night the fire alarms went off in the very early morning evacuating the guests. So in a good hotel we failed to get a good nights sleep.

Pros: The location near the airport was the only thing that I liked about the hotel

Cons: The service, the noice, the upkeep, the housekeeping

Pros: Comfortable bed. Good buffet breakfast. Convenient for the conference centre. Pool

Cons: Not really. Of its kind it was good.

Pros: Caught a weekend rate that included breakfast. Very nice.

Cons: Initial trouble checking in but that may have been a booking.com problem. My middle initial was put in front of my last name so my name did not seem to be in the computer. Fortunately I had my confirmation page with me and they were able to take of me right away.

Pros: Quiet location. Clean facilities. Staff were very helpful and accommodating. Good food. Great cookies!

Cons: No.

Pros: We had a very early flight so needed to stay near the airport. This hotel is about an hour away from Chicago by train. The trian is fine during the day but I would not want to be getting off at the local airport station (near the hotel) at night time. A taxi costs about $30. The hotel room was spacious and very clean with a very nice bathroom. The restaurant has a very limited menu but the food is good. The breakfast continental selection was excellent; the hot food was not so good.

Pros: Liked the warm cookie upon check-in, lemon ice water in lobby and updated rooms and restaurant.

Cons: $review.cons

Pros: It was convenient to airport,and had a reasonably good food and bar service.

Cons: $review.cons

Pros: The express checkout

Cons: $review.cons

Pros: CLose to were business meetings being held.

Cons: $review.cons

Pros: Breakfast

Cons: Dated, rooms not very clean, room doors are glass with curtains (not very practical), interior of rooms beat up, dated, and in need of serious renovation. Not typical of other Embassy Suits I've stayed in.

Pros: Stuck in Chicago due to missed flight. Family of 6. Priced hiring a car to make the 3 hour drive home but was quoted twice as much as the room rental. We stayed overnight, caught the morning flight and are glad we chose to stay. I can't stand most included breakfasts at hotels. I hate institution eggs and microwaved bacon. Refreshing to have omelets made to order. Good selection of extras like French toast (made on the griddle) sausage, scrambled eggs, bacon etc. Room was excellent too.

Pros: Great location for shopping and restaurants.

Cons: Rooms need to be updated and staff are not as friendly as I'm accustomed to when staying at Hilton Honors properties. Elevators are slow, so wait time can be longer than expected.

Pros: We liked the location being close to the convention center.

Cons: The whole building was vastly under staffed. We could see the frustration in the eyes of the existing staff. Management was overwhelmed and appeared not to have proper training or experience. The elevators were not all operating and it took far too much time to get from the top floor to the lobby. The breakfast was cold and under cooked. On the last day of our stay the D.E.A. made a bust and was running around with guns drawn, while looking for someone. This made the reason for hearing people knocking on the door in the next room all night clear. I will be staying at the Hilton next year.

Pros: We loved everything! Mostly, we loved the attitude of the staff. They made us feel welcome and went overboard to be helpful.

Cons: Didn't like having to leave.

Pros: The room, the fact that there was a restaurant,and a breakfast

Pros: The hotel's facilities are excellent. It offers a breakfast as part of the room package that's wonderful; a chef cooks omelettes to order and there are a wide variety of other great breakfast items to add to your plate(s).

Cons: The hotel's staff was very cordial, however I had a concerning experience with the reservations staff. As is my practice, I called the hotel the day of my arrival (May 23)to confirm my reservation. I was advised that no reservation had been made in my name. The clerk apparently searched for it in a variety of ways, but was unable to locate it. I eventually made another reservation through hotel staff. When I arrived at the hotel for check in, the counter clerk found both resrvations. She kindly canceled the second reservation (without penalty). No one seemed to know why my Booking.Com reservation was not visible (made on May 14) was not found by the hotel staff person I talked with earlier on May 23.

Pros: Liked the valet parking, the breakfast that's included, and its location in relation to the Stephenson Convention Center. Comfy bed.

Cons: Poor service in the tavern, we walked out in anger. Coffee supplied in the rooms was just nasty tasting (Rain Forest French Roast, Yech!)

Pros: Spent overnight at thew hotel. Good service and helpful staff.

Pros: Enjoyable and quiet

Cons: $review.cons

Cons: Construction/remodeling work at early hours of day while people still sleeping

Pros: Plenty of space and only 2 blocks away from the venue where we were attending a concert. Breakfast buffet was a nice surprise. Room was spacious enough for our needs. Steakhouse next door had good food and service. It was very convenient.

Cons: Noisy place. Neighbors next door were loud until 2 AM as well as the people downstairs who stayed out on their patio -which made the noise echo. It sounded like we were surrounded by 10 different people. Walls were thin. One of the 2 beds deflated shortly after adjusting the comfort level. Luckily, we had been given a room with 2 beds so we moved to the other one. Unfortunately, the remote for that one did not work which is why we chose the other bed to begin with.

Pros: From the first calls made to the front desk arranging room check ins for our large family group to the 4:15 am shuttle driver pick-up wow GREAT SERVICE- most helpful. Friendly shuttle driver!

Pros: The location of the hotel.

Cons: Rooms are cramped and do not have one comfortable place to sit beside the bed.

Pros: Great location for flying in/out of Chicago. Front desk staff gave us a discount for long term parking during our trip, beat the rate at O'Hare. We will likely stay there again in the future.

Cons: Entertainment in the morning consisted of watching a mouse make his rounds in the dining area.

Pros: The rooms were very clean, and smelled clean. Comfortable sleep number bed with nice size TV. Very comfortable stay.

Cons: The guy at the front desk gave me a lot of attitude when I was checking in. He treated me and my girlfriend very poorly.

Pros: The room while somewhat dated was clean. The bed was comfortable! Also the bartender was very friendly and helpful with local directions.

Cons: I did not realize they were under major Construction when I made my reservation. The front desk clerk also appeared to have some sort of conflict with her counterpart. she was pleasant with me but the tension was very apparent.

Cons: I booked a room with two beds, I paid extra for that room with two beds, but guess what? My room had one bed. Did I get a price reduction? NOPE.

Pros: There wasn't anything horribly wrong, but there's not much to complement either. I guess free parking was the highlight. Price wasn't too bad either.

Cons: The lobby is under construction. We got placed in a room with two beds, when I asked for a king. In that room my wife tried the sleep number bed with one of the remotes, but both remotes controlled the bed I was sitting on. We requested to be moved to a king room which they did, but they seemed distressed that they might have to touch the previous room up. The hotel doesn't give you a fresh, friendly vibe.

Pros: How much they knew about the "law". More than the police, apparently

Cons: Everything

Pros: clean and had a good breakfast

Cons: had to wait 40 minutes for a shuttle. calling reception had no impact whatsoever!

Pros: The staff and the hotel always make me feel very welcome and the rooms and amenities are perfect and very comfortable and always clean. /the location couldn't be better from shops and restaurants to being only a couple miles from the airport

Cons: I think it has gotten a bit pricey....for the room.

Pros: Very clean, good showers, quiet. Only cardio machines in the fitness center (no weights and one crummy mat) but what they did have was very good stuff (precor etc.). Breakfast buffet was good and a great value for $10.

Cons: It's ok if you are just in for business are need to be by the airport or only inRosemont/Des Plaines. Excellent overnight business hotel, but without a car you are stuck there, nothing around except a target and a few strip-mall type places.

Pros: I really liked the price, comfort, and the location of the hotel. Easy walk to Allstate Arena and restaraunts.

Pros: I was very impressed with the two gentlemen who came to fix the lock on my slider door. They were both very courteous and professional.

Pros: The location was very good and the restaurant facility was also good. The coffee shop in the hotel was unavailable, bring closed to a military group, which was quite inappropriate.

Cons: The supposed free wireless internet was not in fact free but quite expensive.

Pros: It was very convenient to walk to the allstate arena where I saw the wonderful carole king/james taylor concert!

Cons: It would have been nice to have a post-concert drink in the lounge. it wasn't open. ?????

Pros: Staff

Cons: Less option breakfast, it was better last year.

Pros: $review.pros

Cons: I think I never learn to understand why check-in is so complecated with groups ... even small, in US hotels... lot of hussleandbussle... also here this time.

Pros: $review.pros

Cons: There was no info about shuttle transfer from the airport when arriving from international flights. It turned out that shuttles come automatically every half hour to the domestic terminal, but that you have to call to ask for pickup (courtesy phone) when arriving from international flights. This should have been specified with the booking.

Pros: Shuttle service, location

Cons: Problem with Internet service

Pros: The hotel staff were very friendly and helpful and everything was as it should be. I hope to stay there again.

Cons: Very minor matter. I did not find the coffee supplied in the room to be very nice to drink but the restaurant coffee was. But this is just a quibble.

Pros: clean, access to O'hare

Cons: No pool, pay internet

Pros: Convenient location, staff was extremely nice and helpful.

Cons: No exhaust fan in bathroom just a big hole. Problems with the cooling system.

Pros: Room was spacious and clean. Also, great customer service!

Cons: I liked everything!

Pros: The staff was extremely courteous and professional. The gentleman that checked me in was very gracious and attentive.

Pros: 1. first handicapped room given was funky. 2. second room was on a different floor 3. air conditioner did not work in second room well 4. toilets are too low 5. no micro wave oven 6. charged for water and parking

Cons: only good thing was it closeness to Arena

Pros: The hotel is very conveniently located by O'Hare and the staff was incredibly nice and very helpful. The building and facilities are a bit dated, but nothing that would prevent me from returning. It had everything I could ask for along with convenient airport shuttle. Nice bar and restaurant too.

Cons: I can't really nitpick anything of consequence. The rate was not very low, but I did book this last minute due to flight cancellation.

Pros: The room was clean. It looked clean. It smelled clean. The bed was comfortable. The room was quiet. I would stay here again.

Cons: My room was in need of a better update. The room looked very modern but had a lot of qwerks. The room had 2 TVs but only one of them worked. We did not complain but notified the staff and they were going to fix it. The toilet tank cover was not correct for the toilet. At the corners I could see into the tank. The room was separated into 2 rooms by a door with a bathroom in the middle. The bathroom door had to be closed in order to get from the bed room to the sitting room. The overall hotel had very modern finishes but some of them were poorly executed. For example the wallpaper was very trendy but sometimes the pattern was lined up and sometimes it wasn't. Overall the staff was great and the room was clean and compfortable. If you need a quick overnight stay, this place is great.

Cons: They refused to refund my money which I have not checked inn I cancelled my booking an hour later after I booked.

Pros: room was quiet and had good black out drapes

Cons: breakfast was about $20... not worth it

Pros: I Had a great stay and I was well taking care of. I Missed my flight and had to stay in Chicago but arrived late to the hotel. My flight was booked for 7 the next evening. The staff.arranged for me to stay a while longer so I could rest. I'll be staying with them every time I am in Chicago. thanks a million.

Cons: No bad comments to say about my stay.

Pros: Rooms were spacious and clean. I wouid recommend the restaurant, although they are not cheap. The exercise room was well equipped.

Cons: Charge for internet service

Pros: Every thing was great. The only flawl was that the toilet was stopped up, and was slow and quircky even though they sent a maintenence. man to try to fix it. Since we were only there one night it was no big deal.

Pros: We staid on an overnight before going to Quebec. The only problem we had was finding out how to contact themn for the shuttle from the airport when we arrived. They are not listed in the Hotel kiosk Information at O'Hare Airport.

Pros: Large room, comfortable bed at a good price

Cons: None

Pros: The room was clean and comfortable and the staff helpful. I also found the free airport shuttle to be very helpful although I didn't find any reference to it in the terminal, instead having to ask one of the City bus representatives. Good access to the blue line in conjunction with the shuttle.

Cons: There was no hot water for a shower in the morning so the only option was a very unpleasant cold shower! The breakfast buffet wasn't as 'bountiful' as the hotel's page suggests (though this may have been as I was a bit later than most business travellers). Also I would have appreciated some form of free internet access, be it WiFi or a free business centre (both were present but were paid).

Pros: Excellent hotel, very comfortable and great value for money. Useful location for O'Hare airport.Good internet connections available in the lobby for those travelling without a laptop. Very helpful and courteous staff.

Cons: Far from downtown Chicago. Restaurant prices seemed high even for an upmarket hotel. A reasonable priced family restaurant is close by for the traveler on a tighter budget

Pros: location

Cons: It was very infrequent and slow the transfer from the airport to the hotel and vice versa

Pros: the friendliness and efficiency of the staff

Cons: no

Pros: Great staff, from Denny the bellhop to the gentleman serving at breakfast, and front desk check in.

Cons: Would have preferred to stay at a newer facility that isn't showing it's age...my fault for not finding out.

Pros: Quite and comfortable rooms. Excellent room service, both in terms of food quality and prompt service.

Cons: $review.cons

Pros: we were only there about five hours as we came in on a plane in the middle of the night! The bed was wonderful after a long day in the air!

Cons: My friend and I arrived at 2 AM via air! I called the hotel as soon as we landed to find out where to get the shuttle. Not being familiar with the airport and there being few people to ask directions/locations, etc it took my friend and I about 10 minutes ( 15 at most) to find the correct pick-up location. We saw the driver drive into the shuttle area just ahead of us as we were walking to that point! He drove in, slowed down and left when he did not see us! I had to call the hotel again and wait another 15 minutes for him to return! His comment was "I didn't see anybody - I thought you'd be right there!" It seems to me - at 2 AM - -picking up two people - he would have waited a few minutes! That was a little irritating as we were very tired after a long day of traveling!

Pros: The well equipped swimming-pool free use ... among other things.

Cons: The prices/quality of resturant and of the internet point could be better refined ... but no problem arose!

Pros: Location was good for an early morning flight

Pros: Room design and comfort. Bar/lobby area. Gym and pool

Pros: The design and architecture of hotel is aesthetically pleasing and the beds are highly comfortable

Cons: Staff was not hospitable and seemed annoyed to help or make suggestions to local venues. Talked to three different hotel receptionists and none of them left me wanting to return.

Pros: They charge for parking???? That's ridiculous

Cons: Parking is a bit difficult, having to validate parking everyday ia a pain but the hotel is beautiful, clean and comfortable

Cons: The pool close down when we got there but got free cancellation without penalty which was good

Pros: Location was very convenient for the activities we had planned. At least two very good restaurants within easy walking distance.

Cons: Difficult to find, even with GPS, because of blocked off roads. Confusing parking structure available across the street. On-site parking was limited, but fairly priced.

Pros: Bed súper confortable and I love they have ( a shuttle) transportation from the airport to the hotel.

Cons: Everything was perfect for me.

Pros: The facility was clean. The front desk was very helpful and it made checking in and out very easy. The bed was very comfortable and the hotel was quiet.

Cons: Only issues we had was no remote in the room for the television. The phone inside the room was not on. The ice machine was located on a different level.

Pros: 106 dollar for a clean room

Cons: 33 dollar parking fee makes the hotel fee an expensive stay. Just another way to charge more especially if the car stayed on the aloft property. BS really

Pros: Good location for shopping and dining. Out of towners: you are not downtown Chicago at this hotel. The train is within walking distance. Beds were very comfy and towels were great.

Cons: Room was not super clean.

Pros: Free coffee

Pros: Very clean nice bedding.Great staff.Luxury style comfort setting.

Pros: The design, furnishings, bar, and the little snack counter all proved to be just what we wanted.

Cons: No complaints, though the staff was a little unsure about the shuttle running to the hotel our event was at.

Pros: Great location if your at a convention at the nearby Rosemont CC which is an easy walk. Room are comfortable and quiet. The lobby is trendy but nice and not that techno as some reviews say.

Cons: The rooms don't have drawers so you basically live out of your suitcase which is ok for a few days I guess but why not have a small chest of drawers?

Pros: very modern and different from standard US hotels

Cons: 30 min wait for airport shuttle

Pros: Inexpensive, yet comfortable and quiet

Cons: You’re desk clerk did very well, but front desk was understaffed.

Pros: It was a roof over my head, that's about it. The shuttle service was a plus I guess.

Cons: Poor customer service, the bathroom needed to be remodeled, beds NOT comfortable.

Pros: Nothing

Cons: I booked my stay for the wrong dates, and this hotel refused to give me a refund. I will NEVER book with this hotel chain ever again.

Cons: It states that it's 1/4 mile from the airport, but that's as the crow flies from a far away runway edge! It's more like 4-5 miles, but was still a short reasonable shuttle. My stay was due to a missed connection.

Cons: I have 2 $10.00 charges on my bill and I do not know what it is for.

Cons: The hotel was listed as pet friendly. When i arrived with my dog they said it wasn't pet friendly.

Pros: Room, bed

Cons: Shower tub did not drain quickly

Pros: Bed was comfortable

Cons: No airport shuttle - cut due to Covid19 but was advertised when I booked

Pros: They provide me with all I requested. They make sure I was ok.

Cons: It was perfect

Pros: we tried to stay here despite plans to be in the city every day. That 40 minute drive was not great, and we still ended up paying a bunch for paring when we got there. Clearly this hotel is centered around airport traffic and overnighters for that. not great for families or vacationers at all, really.

Cons: No pool.

Pros: It was comfortable and really nice staff!

Pros: Check-in and check-out was convenient. Easy access to airport.

Cons: The toilet was dirty, it had NOT been cleaned properly at all. There was congealed urine spots on the toilet seat, which I had to clean and try to disinfect myself. We had left the room in the morning & housekeeping did not come to clean the room until 5:30pm, at which point I asked that only the bathroom be cleaned, because we had to get ready for an evening event.

Cons: rather old hotel

Pros: excellent location.great staff and great rooms, silent, clean and comfortable.

Pros: Hotel location is good.Shutlle bus service are very handy.

Pros: Enjoyed the wedding reception that we attended food nice and service good. Rooms comfortable

Cons: Unless you had own transport it was difficult to get anywhere ,one taxi man [ordered by hotel]stopped and refueled his taxi and proceeded to dally with metre running at our expence,most uncooperative

Pros: It was not convenient for any kind of place to eat. We had to drive everytime somewhere far away.

Cons: We paid $100 for the room and we did not even get breakfast. I could have got continental breakfast served by staying at a $50 hotel. I would not stay in this hotel again.

Pros: Close to the airport, shutttle available, clean

Cons: $review.cons

Pros: very nice room that appeared recently renovated. Helpful staff.

Cons: $review.cons

Pros: modern decor and comfy beds

Cons: whirlpool was dirty and loud party in the ballroom could be heard on the 5th floor

Pros: the bed was very comfortable

Cons: I arrived late and room service was closed

Pros: The beds were very nice. I wished I did not have to get up so early and leave it!

Cons: The bartender could have been friendlier and made a better drink for the price.

Pros: Staff was very helpful and courteous, the shuttle drivers were prompt and the room was updated with very comfortable mattresses. The bathroom was clean and well stocked with towels and washcloths. We had a great dinner at the restaurant at the end of the building, Shoeless Joe's, which was easy to walk to and open late. With free breakfast, Wi-Fi, and proximity to O'hare airport, can't beat it.

Pros: Great check in service, large rooms, free airport shuttle at .005 and 0.35 past the hour. All in all a very convenient stay.

Pros: Good simple place to stay with close access to airport.

Cons: construction in parking lot was annoying. Tar covered lot, so we had to park next door and walk to hotel.

Pros: Van driver went out of his way to help. The front desk staff were courteous and professional.

Cons: The facilities were run down - we had two rooms next to each other. Unfortunately one of the rooms we had entry to had people already in the room.

Pros: The breakfast was amazing

Cons: I was disappointed that parking was NOT free as advertised on the kayak.com and Expedia.com websites

Cons: You did not give me the bill. Please send me the bill to manjeer@gmail.com

Pros: Nothing at all. Toilet was not clean, elevator was broken, breakfast was nasty. I could go on for days. Beds were old and I felt springs from bed when laying down. I don’t recommend anyone to stay here felt like I was at a motel.

Cons: Pickup took thirty minutes. Though I was in the proper spot, they claimed that I missed the van.

Pros: Staff was working hard. Price was decent.

Cons: Staff gave us the key to the wrong room, people were already in there. Bathroom was a bit dirty.

Pros: We were there only a short time. The front desk staff was very helpful. The room was clean and comfortable.

Cons: There was a lingering smoke smell in the bathroom. In addition, it would have been nice to have queen sized beds instead of full size. It was small for two people to share a bed!

Pros: Close to airport

Pros: My room was nice once I got into it.

Cons: BUILDING: When I arrived, I literally thought the hotel had shut down because the property and building looked like a mangled construction site. I found the entrance and attempted to check in. CHECK IN DISASTER/ CUSTOMER SERVICE: I gave the girl my name and she laughed at me and told me I was in the wrong hotel. I confirmed the hotel name and showed her my confirmation email. She gave me a confused look and said that I didn't have a reservation because I must've booked last minute... I booked two weeks beforehand. She then told me that she would just run my card and book me a new room- but I had already paid!!!! Then she told me to print out my confirmation email from their computer, but both browsers were so old, it wouldn't pull up my email account. After going back and forth, she had me send my confirmation email to her personal email because the company email wasn't working. She NEVER apologized for the inconvenience. Finally, she gave me a room key, but didn't give me any sort of directions to my room (so I thought it must've been an easy room to find). Wrong. They had a sign that blocked the hallway saying that this part of the hotel was closed. My room was down that hallway. Construction everywhere. Smelled awful. I ended up walking around for a bit in the creepiest looking hotel (think murder movie style with construction and plastic sheets hanging over certain hallways), then just ignored the sign and walked behind it to get to the room. BREAKFAST: I woke up the next morning, checked out, and walked to the attached restaurant for the complimentary breakfast that comes with the room. I got there and the greeter accused me of stealing breakfast (terrible, stale food) because I didn't have a room key. Awesome.

Cons: The decor was old and the hotel had an unpleasant smell.

Pros: Near location to Ohare airport

Cons: Out of date and warn out

Pros: Concierge was helpful with tips concerning to explore Chicago

Cons: upon arrival the shuttle took a long time ... all the others ran on time

Pros: The service from the staff was exceptional. I cannot praise them highly enough.Excellent location for the airport and plenty of places to eat are nearby.

Pros: perfect for overnight stay at ohare. nice bar attached to hotel which stays open late if your flt is late arrival

Cons: shuttle bus could run more frequently. but this is a problem with all hotels at ohare

Pros: Location

Cons: Could not get the room warm and no extra blankets. Hilton needs to replace the windows

Pros: Nice beds and AC

Cons: Cleanliness and more eating options

Pros: Location, clean, comfortable, quiet.

Pros: Convenient to airport

Cons: It's so big you feel like you're in an airport walking the mile to your room. It's also really expensive for a single night convenience stay.

Pros: my bellman was fantastic. he took me up to my room and made sure everything worked before leaving.

Pros: Nice staff

Cons: Parking

Pros: The place was comfortable and easy to get to.

Cons: Flight was cancelled so I tried to get a room. Staff quoted me $350 for a night. I told them their online listing was $100 less, showing them on the Kayak app. They instructed me to step out of line and "book it if you think you can get a room", which I did.

Cons: My husband went to make coffee in the room when he got water from the sink it was a milky white color. We tried a couple more times to see if it was a fluke, it was not. When we called down to the desk she said she would send maintenance, it was 12:30 am and we had just gotten in on a flight so we just asked for a bottle of water. We were told that it would cost $4 for one when it was their water that was not clean. Worst customer service we have ever had at a Hilton.

Cons: Shower and general update needed

Pros: Next to airport

Cons: They took advantage of flight cancellations and jacked rates up to over $400. Hotel is very worn and even if clean would still only offer comfort of budget motel

Pros: Thank you for allowing me to check in very early!

Cons: Bed/pillows were pretty uncomfortable. Lighting in bathroom left the shower pretty dark.

Pros: Location, Location, Location. This is the biggest selling point and the convenience to Terminal 3 is outstanding!

Cons: Beds are a bit stiff and dated. Not very comfortable.

Pros: Convenient location, with helpful staff and friendly attitudes; clean and ample rooms, comfortable beds; convenient restaurant.

Cons: We were billed for services we did not receive, and had to deal with reception-desk help in order to resolve the problem; problems continued following our stay.

Pros: Excellent hotel in excellent location.

Pros: Quick, painless checkin and check-out process

Cons: Received a 2am call to inform me that my food delivery was at the front desk. I was sleeping, and had not ordered any food.

Pros: convenient for early flight

Cons: food may be expensive

Pros: The soft bed with brilliant white clean bed sheets and covers was excellent. i enjoyed the pleasent fragrence that was coming out from the linens..the toiletries also were excellent.

Pros: Room clean and quiet, large comfortable bed

Cons: Check in (near to midnight) seemed to take for ever - over 30 minutes - due to staff shortage, but surely they know people are expected arriving on planes? Everything seemed to be charged for, eg wi-fi, vanity sets

Pros: $review.pros

Cons: If one more casual restaurant/cafe is available, it's great.

Pros: Bed

Cons: Restaurant prices

Pros: Very friendly staff, clean, nicely appointed hotel, very convenient to O Hare.

Cons: The prices of meals were a tad high for what you get.

Pros: Location

Cons: They screwed up the reservation