Chicago hotels near Harold Washington Library Center
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Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
Overall 9,2 Excellent
Based on 1 426 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,0
Pros: Beautiful hotel right downtown.
Excellent
10,0
Pros: Great hotel and location
Excellent
10,0
Pros: Great location, rooms were clean, the exercise room was great.....overall a great value
Excellent
10,0
Pros: The bed is wonderful, love the down comforter, love the bathroom and walk in shower.
Excellent
10,0
Pros: This is one of the best hotel experiences I've ever had. Rooms are impeccable, staff is amazing, location is perfect. Hint do not valet park...use spot hero.
Okay
4,6
Pros: Room Services' staffs and the location.
Excellent
9,6
Pros: There were multiple USB ports to charge our phones. One keypad to control everything.
Okay
5,4
Pros: The location
Excellent
10,0
Pros: This place is located right off Magnificent Mile of Chicago. It is so convenient to get to the shopping places and restaurants. The hotel is very clean and the room is comfortable. Best of all, everyone is so friendly.
Excellent
10,0
Pros: The fitness center was incredible, espresso machine was incredible, the bathroom was amazing!
Excellent
10,0
Pros: Great location, attentive and responsive staff, large and clean room and bathroom, nice restaurant and bar, everything as to be expected of a 5-star hotel.
Excellent
9,0
Pros: Space in the room and staff were great.
Details
Reviews
Overall 9,2 Excellent
Based on 1 426 reviews
Location
9,8
Cleanliness
9,4
Vibe
9,2
Room
9,2
Wellness
9,0
Service
8,6
WiFi
8,5
Comfort
8,2
Breakfast
5,8
Location
9,9
Cleanliness
9,2
Service
8,9
Room
8,8
Comfort
7,9
Location
9,8
Room
8,9
Comfort
8,3
Service
7,7
Location
9,9
Room
8,9
Service
8,5
Comfort
8,5
Location
9,9
9,0 Excellent
Pros: Beautiful hotel right downtown.
Cons: Lobby - checkin is on the 20th floor! Valet over night is 70 bucks!
10,0 Excellent
Pros: Great hotel and location
Cons:
10,0 Excellent
Pros: Great location, rooms were clean, the exercise room was great.....overall a great value
Cons: Nothing
10,0 Excellent
Pros: The bed is wonderful, love the down comforter, love the bathroom and walk in shower.
Cons: Coffee maker. I am not used to that coffee but it was doable.
10,0 Excellent
Pros: This is one of the best hotel experiences I've ever had. Rooms are impeccable, staff is amazing, location is perfect. Hint do not valet park...use spot hero.
Cons: None. Couldn't ask for a better experience.
4,6 Okay
Pros: Room Services' staffs and the location.
Cons: I had a really terrible experience in Conrad Chicago, especially in the dining hall(in the lobby). The room and the view are not the same as the one in the images. Though most of the staffs in the room service are REALLY nice. Overall, i would like to recommend you to other five star hotels.
9,6 Excellent
Pros: There were multiple USB ports to charge our phones. One keypad to control everything.
Cons: We had a linking room and our neighbors had very noisy kids.
5,4 Okay
Pros: The location
Cons: Everything , from ordering , to keeping the correct room that we ordered, it was a birthday celebration and they didnt do what they told, they didnt really tried to fix our experiences. The valley gave us the car back full of dust
10,0 Excellent
Pros: This place is located right off Magnificent Mile of Chicago. It is so convenient to get to the shopping places and restaurants. The hotel is very clean and the room is comfortable. Best of all, everyone is so friendly.
Cons: Nothing
10,0 Excellent
Pros: The fitness center was incredible, espresso machine was incredible, the bathroom was amazing!
Cons: The room was a little small, and the view was not very great. We did think we were getting a room with a coffee table and couch..however we did not receive one. After talking to the staff, they said the room we got was the same square footage, just had both of those options, but they were the same price. They did later give us $30 credit. It would have been nice to have been given the room we picked, but that option was never offered to us. Not a huge deal, just something to remember, all in all, we will be back.
10,0 Excellent
Pros: Great location, attentive and responsive staff, large and clean room and bathroom, nice restaurant and bar, everything as to be expected of a 5-star hotel.
Cons:
9,0 Excellent
Pros: Space in the room and staff were great.
Cons: Noise leeked from the door connecting two rooms
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
Welcome to the LondonHouse Chicago, Curio Collection by Hilton, a modern hotel set within the iconic London Guarantee & Accident building in the heart of Chicago. Find yourself on the iconic Chicago River, on the corner of Wacker Drive and Michigan Avenue, just minutes away from Millennium Park and the city's theater and business districts. Embodying elegance, outspoken design, and first-class service, the LondonHouse Chicago hotel is one of the city's foremost new hotels. Each spacious guest room features a 55-inch HDTV, complimentary WiFi, and high-tech design features. All rooms exude modern style and timeless elegance. Upgrade to a suite for extra comfort and a separate living area whilst enjoying spectacular views of the Chicago River. Visit LH, our tri-level rooftop bar to sip cocktails and take in some of the best views Chicago has to offer. Work out at the modern fitness center, offering a range of cardio machines and stationary weight-lifting equipment. Find solace at the onsite spa, a serene and calming space where you can enjoy massages and facials as well as beauty treatments such as manicures and pedicures. With 25,000 ft. of meeting and event space, the LondonHouse Chicago hotel can comfortably accommodate conferences, weddings, social galas, board meetings, and everything in between. Accessible rooms are also available.
Overall 9,1 Excellent
Based on 4 611 reviews
All reviews
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- Families
- Couples
- Business
Excellent
10,0
Pros: Best hotel I've stayed at in years
Good
6,0
Pros: Best location
Good
7,1
Pros: Location is good and very clean but no breakfast included
Excellent
10,0
Pros: Super comfortable bed!!!! Robes in the room as well as winds fridge and close to everything we needed!
Poor
1,0
Excellent
10,0
Pros: I enjoyed the fact that the hotel takes security seriously; the staff knew my name; the hotel's view of the city is unbelievably beautiful; the staff was very friendly, prompt and accommodating. I would certainly consider staying at this hotel again.
Excellent
8,2
Pros: Bed was super comfy; lay out was nice. I enjoyed the location. Felt very fancy with great views
Good
6,0
Pros: location was key....
Excellent
9,0
Pros: Location! Great view of the river.
Excellent
10,0
Pros: Location. Comfortable bed. Atmosphere. Breakfast ambiance.
Excellent
9,0
Pros: Great location-walked to many places. The hotel is beautiful with lots of shared spaces. We ate at the Land and Lake restaurant for Christmas breakfast. Delicious food, great staff. The views from the rooftop were amazing!
Excellent
8,0
Pros: I stay in the area several times a month and was told to try the London house . The area was nice but there are plenty of other hotels to choose from that are better .
Details
Reviews
Overall 9,1 Excellent
Based on 4 611 reviews
Vibe
9,5
Location
9,5
Room
9,0
Bar
8,3
Service
8,3
Comfort
7,5
WiFi
6,1
Breakfast
4,9
Location
9,6
Vibe
9,2
Service
8,1
Cleanliness
8,0
Amenities
7,9
Room
7,5
Breakfast
4,7
Location
9,5
Vibe
9,3
Room
9,0
Service
8,5
Amenities
7,7
Value
5,4
Location
9,6
Vibe
9,4
Room
8,8
Service
8,5
Food
8,0
10,0 Excellent
Pros: Best hotel I've stayed at in years
Cons: Bathroom door was sliding with no lock. Not horrible but it would be nice to have a lock.
6,0 Good
Pros: Best location
Cons: About valet
7,1 Good
Pros: Location is good and very clean but no breakfast included
Cons: Very expensive
10,0 Excellent
Pros: Super comfortable bed!!!! Robes in the room as well as winds fridge and close to everything we needed!
Cons:
1,0 Poor
Pros:
Cons: The restaurant staff is very unfriendly. I'm still waiting for payment after the meal, suddenly one staff comes and said "if your done, go"
10,0 Excellent
Pros: I enjoyed the fact that the hotel takes security seriously; the staff knew my name; the hotel's view of the city is unbelievably beautiful; the staff was very friendly, prompt and accommodating. I would certainly consider staying at this hotel again.
Cons: I did not like the lines at the first floor elevator area waiting to go to the open bar on floors 21/22. There must be a better way, at such an expensive, high class hotel to handle the lines and crowds that hotel guests do not have to see them.
8,2 Excellent
Pros: Bed was super comfy; lay out was nice. I enjoyed the location. Felt very fancy with great views
Cons: We checked in early and dropped off our bags, no problem. Then we got the notification that our room and digital key was ready, so we made our way back. When we tried to get our bags, no one was there to talk to so we had to go to the front desk and they were going to send them up. We went upstairs with our digital key ready and it didn't work. We had to go back to the front desk, only to have the staff not believe us that it didn't work. They gave us a regular key and we went back upstairs. I had wanted to freshen up but the bags had not arrived. We waited about half an hour but ended up going back to the front desk to remind them to send the bags up. After that, the stay was fine until I was over charged for the room and had to call the hotel to get the correct charges.
6,0 Good
Pros: location was key....
Cons: rooms are overly small
9,0 Excellent
Pros: Location! Great view of the river.
Cons: The rooftop could stay open a little longer on the weekend.
10,0 Excellent
Pros: Location. Comfortable bed. Atmosphere. Breakfast ambiance.
Cons: No.
9,0 Excellent
Pros: Great location-walked to many places. The hotel is beautiful with lots of shared spaces. We ate at the Land and Lake restaurant for Christmas breakfast. Delicious food, great staff. The views from the rooftop were amazing!
Cons: We found that there were not enough lights in our room.
8,0 Excellent
Pros: I stay in the area several times a month and was told to try the London house . The area was nice but there are plenty of other hotels to choose from that are better .
Cons: The bathroom was dirty and one of the robes had feces on it.
Welcome to the LondonHouse Chicago, Curio Collection by Hilton, a modern hotel set within the iconic London Guarantee & Accident building in the heart of Chicago. Find yourself on the iconic Chicago River, on the corner of Wacker Drive and Michigan Avenue, just minutes away from Millennium Park and the city's theater and business districts. Embodying elegance, outspoken design, and first-class service, the LondonHouse Chicago hotel is one of the city's foremost new hotels. Each spacious guest room features a 55-inch HDTV, complimentary WiFi, and high-tech design features. All rooms exude modern style and timeless elegance. Upgrade to a suite for extra comfort and a separate living area whilst enjoying spectacular views of the Chicago River. Visit LH, our tri-level rooftop bar to sip cocktails and take in some of the best views Chicago has to offer. Work out at the modern fitness center, offering a range of cardio machines and stationary weight-lifting equipment. Find solace at the onsite spa, a serene and calming space where you can enjoy massages and facials as well as beauty treatments such as manicures and pedicures. With 25,000 ft. of meeting and event space, the LondonHouse Chicago hotel can comfortably accommodate conferences, weddings, social galas, board meetings, and everything in between. Accessible rooms are also available.
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Overall 8,9 Excellent
Based on 4 319 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: customer service
Excellent
9,6
Pros: Entire staff was phenomenal. The view from the 24th floor was amazing at night.
Excellent
10,0
Pros: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !
Excellent
10,0
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Excellent
10,0
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Excellent
10,0
Pros: Every thing was great
Excellent
10,0
Pros: I loved everything about this hotel; the beautiful building, the excellent location, the wonderful and beautiful big room with a view, the gym, the breakfast! I'll come back for sure! It make's me really happy when a Hotel does deliver excellency in every way! Keep it up!
Excellent
10,0
Pros: Staff was amazing
Excellent
9,6
Pros: The room was absolutely great with every in-room amenity you could possible need, great views of the city, and a crazy good number of USB ports for charging. Every room seems to offer a nice view of the city and the staff were extremely friendly and helpful - even with last minute requests and room service on NYE. Tons of restaurants and store are located nearby in River North and you can easily walk or catch a ride to the Loop, Wicker Park, or elsewhere.
Excellent
9,6
Pros: Modern, upscale
Excellent
10,0
Pros: Probably nicest room we've ever stayed in. We upgraded to the 1 bedroom suite for an extra $---/night. worth it. WOW
Excellent
10,0
Pros: Fabulous hotel, location brillant
Details
Reviews
Overall 8,9 Excellent
Based on 4 319 reviews
Location
9,5
Service
9,2
Room
9,2
Vibe
8,9
Wellness
8,8
Comfort
8,6
Cleanliness
8,6
WiFi
8,4
Amenities
8,2
Pool
8,1
Breakfast
5,8
Value
4,5
Location
9,6
Service
9,3
Wellness
9,2
Room
9,2
Comfort
8,5
Pool
8,4
Breakfast
5,7
Value
4,1
Room
9,6
Location
9,6
Service
9,5
Comfort
8,9
Wellness
8,6
Value
4,4
Location
9,5
Service
9,3
Room
8,6
Service
9,3
Comfort
8,7
Room
8,6
10,0 Excellent
Pros: customer service
Cons:
9,6 Excellent
Pros: Entire staff was phenomenal. The view from the 24th floor was amazing at night.
Cons:
10,0 Excellent
Pros: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !
Cons:
10,0 Excellent
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Cons:
10,0 Excellent
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Cons:
10,0 Excellent
Pros: Every thing was great
Cons:
10,0 Excellent
Pros: I loved everything about this hotel; the beautiful building, the excellent location, the wonderful and beautiful big room with a view, the gym, the breakfast! I'll come back for sure! It make's me really happy when a Hotel does deliver excellency in every way! Keep it up!
Cons:
10,0 Excellent
Pros: Staff was amazing
Cons: Price
9,6 Excellent
Pros: The room was absolutely great with every in-room amenity you could possible need, great views of the city, and a crazy good number of USB ports for charging. Every room seems to offer a nice view of the city and the staff were extremely friendly and helpful - even with last minute requests and room service on NYE. Tons of restaurants and store are located nearby in River North and you can easily walk or catch a ride to the Loop, Wicker Park, or elsewhere.
Cons: No complaints really; some minor scuffs and dings on the room’s walls, but overall the property was incredible and I would gladly rebook again.
9,6 Excellent
Pros: Modern, upscale
Cons: Not very friendly/ social staff
10,0 Excellent
Pros: Probably nicest room we've ever stayed in. We upgraded to the 1 bedroom suite for an extra $---/night. worth it. WOW
Cons:
10,0 Excellent
Pros: Fabulous hotel, location brillant
Cons:
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
Overall 8,9 Excellent
Based on 3 808 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: The food was awesome and everyone was super nice
Excellent
10,0
Pros: It was beautiful and in an extremely perfect location!
Excellent
9,0
Pros: We had a corner room and it was incredible
Excellent
10,0
Pros: Clean, professional and attentive.
Excellent
10,0
Pros: Great food clean
Excellent
8,8
Pros: Location and staff
Excellent
10,0
Pros: Rooms clean, very nice hotel overall , perfect location.
Excellent
10,0
Pros: The location and the style of the hotel. It worked very well within our means for being centrally located - near a lot of the things we wanted to see and near restaurants. A lot to do near this hotel within walking distance.
Excellent
10,0
Pros: The location is perfect for tourists just a quick walk or taxi ride to anywhere. Coffee shop in lobby. Valet parking for 69 a day.
Excellent
10,0
Pros: Everything!
Excellent
10,0
Pros: Efficient, friendly, clean. The view on the high floor king was amazing. Wish iI would have opted for the corner king
Excellent
10,0
Pros: Location, friendly staff, cleanliness of the hotel.
Details
Reviews
Overall 8,9 Excellent
Based on 3 808 reviews
Location
9,5
Vibe
9,3
Cleanliness
9,1
Service
8,6
Room
8,4
Food
7,7
Breakfast
7,4
WiFi
7,3
Pool
5,5
Location
9,5
Cleanliness
9,4
Vibe
9,2
Bar
9,0
Wellness
8,9
Service
8,9
Amenities
8,7
Room
8,3
Breakfast
7,3
Pool
6,4
Value
6,1
Location
9,4
Cleanliness
9,2
Wellness
8,6
Service
8,4
Room
8,1
Comfort
7,9
Breakfast
7,3
Pool
5,5
Location
9,6
Room
8,5
Service
8,5
Comfort
7,8
Breakfast
7,4
Location
9,5
Room
8,2
Service
8,1
Value
6,0
10,0 Excellent
Pros: The food was awesome and everyone was super nice
Cons:
10,0 Excellent
Pros: It was beautiful and in an extremely perfect location!
Cons: No
9,0 Excellent
Pros: We had a corner room and it was incredible
Cons: Our check in time was delayed over 2 hours; pretty ridiculous.
10,0 Excellent
Pros: Clean, professional and attentive.
Cons:
10,0 Excellent
Pros: Great food clean
Cons: Small pool
8,8 Excellent
Pros: Location and staff
Cons: Beds weren’t sheeted properly and were not very comfortable.
10,0 Excellent
Pros: Rooms clean, very nice hotel overall , perfect location.
Cons: No
10,0 Excellent
Pros: The location and the style of the hotel. It worked very well within our means for being centrally located - near a lot of the things we wanted to see and near restaurants. A lot to do near this hotel within walking distance.
Cons: One of the elevator doors did not stay open properly and slammed right into me while I was getting on the elevator.
10,0 Excellent
Pros: The location is perfect for tourists just a quick walk or taxi ride to anywhere. Coffee shop in lobby. Valet parking for 69 a day.
Cons: The bed is not comfortable and we would wake up with soreness. Even the pull out couch was not comfortable. The pocket door on the bathroom so you can hear everything happening in there. The gym looked really nice. The pool too but my eyes started burning
10,0 Excellent
Pros: Everything!
Cons: Nothing!
10,0 Excellent
Pros: Efficient, friendly, clean. The view on the high floor king was amazing. Wish iI would have opted for the corner king
Cons:
10,0 Excellent
Pros: Location, friendly staff, cleanliness of the hotel.
Cons:
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Overall 8,8 Excellent
Based on 10 914 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,0
Pros: good view, nice room, luggage storage
Excellent
10,0
Pros: Everything
Excellent
9,0
Excellent
10,0
Pros: friendly and helpful staff
Excellent
9,0
Pros: Style, location, helpful staff
Excellent
10,0
Pros: This hotel is in a great location – convenient to everything! Decor is nice and updated and the staff is always friendly and accommodating.
Excellent
10,0
Pros: I felt like I was apart of the family.
Okay
4,0
Excellent
8,8
Pros: The beds and comforter weren’t great. The climate in the room wasn’t comfortable. It was cold the the whole time in the room.
Good
6,3
Pros: Location
Excellent
10,0
Pros: Room was nice and clean. Staff was friendly and helpful. The location was great.
Excellent
8,0
Pros: Location, cleanliness, options
Details
Reviews
Overall 8,8 Excellent
Based on 10 914 reviews
Location
9,3
Service
8,7
Food
7,6
Room
7,4
Breakfast
7,4
WiFi
7,0
Cleanliness
6,8
Comfort
6,2
Value
5,1
Location
9,5
Service
8,7
Breakfast
7,6
Room
7,1
Cleanliness
7,0
Comfort
6,3
Value
5,4
Location
9,1
Service
8,4
Breakfast
7,4
Room
7,0
Cleanliness
6,2
Comfort
5,8
Value
5,4
Location
9,2
Service
8,7
Breakfast
7,4
Cleanliness
6,6
Comfort
6,1
Room
6,1
Value
5,2
Location
9,3
Service
8,4
Amenities
7,7
Breakfast
7,0
Vibe
6,7
Room
6,5
Comfort
5,9
Value
5,3
8,0 Excellent
Pros: good view, nice room, luggage storage
Cons: the room location next to the elevator was horrible. 24 hours per day you could hear elevators going up and down. the sound proofing and construction of the room at this location is horrible.
10,0 Excellent
Pros: Everything
Cons: Concierge only available until 6:00pm
9,0 Excellent
Pros:
Cons: Parking prices was extreme.
10,0 Excellent
Pros: friendly and helpful staff
Cons: no
9,0 Excellent
Pros: Style, location, helpful staff
Cons: Cost of Parking
10,0 Excellent
Pros: This hotel is in a great location – convenient to everything! Decor is nice and updated and the staff is always friendly and accommodating.
Cons: The feather pillows. Are Chachi
10,0 Excellent
Pros: I felt like I was apart of the family.
Cons:
4,0 Okay
Pros:
Cons: No pool,no hot tub, need to pay 250 to rent a tv, was not able to find parking easy on the lower floors, parking is 75 a night, 2 staff come open door after I had checking dint even know some one was in the room allready
8,8 Excellent
Pros: The beds and comforter weren’t great. The climate in the room wasn’t comfortable. It was cold the the whole time in the room.
Cons: Restaurants, commons area.
6,3 Good
Pros: Location
Cons: Staff at the reception were not very welcoming. Not much options in then breakfast.
10,0 Excellent
Pros: Room was nice and clean. Staff was friendly and helpful. The location was great.
Cons: I couldn’t stay longer. Will be back though.
8,0 Excellent
Pros: Location, cleanliness, options
Cons: No
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Embracing its historic origins, the InterContinental® Chicago hotel has an airy lobby with a sweeping staircase and marble mosaic floors, alongside ornate period ballrooms that are ideal for events. You can enjoy breathtaking views from the 32nd-floor Tower Lounge, and wind down with a sauna, a massage or a swim in our classic 1920s pool. Amazing service and gourmet cuisine typify Michael Jordan's Steak House, and you can savor fine wines and in our open air ENO wine bar.
Overall 8,6 Excellent
Based on 3 750 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Mediocre
3,0
Excellent
10,0
Excellent
10,0
Pros: Everything was fantastic and the location is perfect
Good
6,0
Pros: The location of the hotel was what worked best for us. It was near where we were spending our time this weekend.
Excellent
10,0
Pros: Love the location and convenience but especially the pool which is outstanding!
Excellent
10,0
Pros: Location was by far the biggest draw. Came to the city for our Anniversary and to see the fireworks. Great time and location
Excellent
10,0
Pros: Great location, right in middle of everything. Room was clean and comfortable bed. Staff was helpful and friendly.
Excellent
8,3
Pros: Very Central and great location especially for RSNA Great staff
Excellent
9,6
Pros: Very clean and staff friendly
Okay
5,8
Pros: Location
Excellent
8,8
Pros: Location
Good
7,9
Pros: The breakfast was good. The pool was awesome.
Details
Reviews
Overall 8,6 Excellent
Based on 3 750 reviews
Location
9,4
Pool
9,0
WiFi
8,6
Service
8,5
Breakfast
7,5
Bar
7,4
Room
6,7
Comfort
5,3
Value
4,9
Location
9,6
Pool
8,8
Wellness
8,1
Service
8,0
Breakfast
7,5
Cleanliness
7,1
Vibe
5,9
Value
5,2
Room
5,2
Comfort
4,4
Location
9,2
Pool
9,0
Service
8,4
Breakfast
7,0
Room
6,0
Vibe
5,8
Comfort
5,4
Value
4,2
Location
9,6
Service
8,3
Cleanliness
7,7
Amenities
6,9
Room
5,8
Vibe
5,4
Comfort
4,9
Location
9,5
3,0 Mediocre
Pros:
Cons: They only had valet which was $78 a day.
10,0 Excellent
Pros:
Cons: They should of told us the cost if valet parking when we called or gave to the valet. --- bucks was a bit steep since we are from Chicago we may of chosen a different alternative. Parking was almost as much as our room
10,0 Excellent
Pros: Everything was fantastic and the location is perfect
Cons:
6,0 Good
Pros: The location of the hotel was what worked best for us. It was near where we were spending our time this weekend.
Cons: The carpet in the hallways seemed run down. I couldn't tell if it was old or was supposed to look that way. I ordered 2 beers from room service that ended up costing me $40. The beers were $10 a piece then $15 in fees in taxes. That was highway robbery.
10,0 Excellent
Pros: Love the location and convenience but especially the pool which is outstanding!
Cons:
10,0 Excellent
Pros: Location was by far the biggest draw. Came to the city for our Anniversary and to see the fireworks. Great time and location
Cons:
10,0 Excellent
Pros: Great location, right in middle of everything. Room was clean and comfortable bed. Staff was helpful and friendly.
Cons: Not a thing
8,3 Excellent
Pros: Very Central and great location especially for RSNA Great staff
Cons: Needs a refurbishment Fresh bathrooms New carpet
9,6 Excellent
Pros: Very clean and staff friendly
Cons: I had two rooms reserved, and one was not ready until 5 PM. Did not serve us well as we had people who needed to dress for the evening in their room with their luggage. 2 bathrooms needed.
5,8 Okay
Pros: Location
Cons: Looks tired and basic facilities in room - had to ring to get the basics and even then they could not provide everything - expected more from this price range.
8,8 Excellent
Pros: Location
Cons: Rooms are a little dirty, thick dust behind on the beds
7,9 Good
Pros: The breakfast was good. The pool was awesome.
Cons: Front desk was a bit off. Room keys didn’t work...twice. No apologies and a cursory attitude. Mix up on final payment when trying to get three rooms charged to one CC.
Embracing its historic origins, the InterContinental® Chicago hotel has an airy lobby with a sweeping staircase and marble mosaic floors, alongside ornate period ballrooms that are ideal for events. You can enjoy breathtaking views from the 32nd-floor Tower Lounge, and wind down with a sauna, a massage or a swim in our classic 1920s pool. Amazing service and gourmet cuisine typify Michael Jordan's Steak House, and you can savor fine wines and in our open air ENO wine bar.
Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.
Overall 8,5 Excellent
Based on 12 139 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
10,0
Pros: Customer service was great . Houses keeping excellent
Mediocre
3,0
Pros: Location
Excellent
8,0
Pros: We liked the quietness of the room.
Excellent
10,0
Pros: The bed was extremely soft!! Big room for a small price!! Lovely bathroom accommodations....glass shower and bath!
Excellent
10,0
Pros: Good location and great experience even being local to visit Chicago in the night ..
Excellent
10,0
Pros: The lake view room
Excellent
10,0
Pros: The Hotel staff from the door, reception area and Reservationists were on point. Hotel employee took very good care of me. They ensured that my stay was second to none. This made me feel special.
Excellent
10,0
Pros: Great location
Excellent
10,0
Pros: Beautiful hotel with spacious rooms. The hotel is stylish and the elevators are awesome
Excellent
8,0
Pros: Great amenities & elevated service (when you’re paid attention to... more on that in the did not like section). Very spacious & comfortable room.
Poor
1,0
Pros: Front end desk was very rude. Wanted to charge for everything. If it was not for the other lady that came by the hotel employee it's i would've canceled my reservation.
Excellent
8,0
Pros: Location, Bathroom
Details
Reviews
Overall 8,5 Excellent
Based on 12 139 reviews
Location
9,0
Room
8,0
Service
8,0
Cleanliness
7,2
Bar
6,7
Wellness
6,6
Amenities
6,4
Beach
6,3
WiFi
6,1
Breakfast
5,1
Value
5,1
Location
8,7
Service
8,0
Room
7,7
Cleanliness
7,0
Wellness
6,8
Food
6,3
Bar
6,2
Amenities
5,8
WiFi
4,7
Value
4,5
Breakfast
4,5
Location
8,9
Room
8,1
Service
8,0
Cleanliness
6,9
Bar
6,8
Wellness
6,6
Value
5,8
Amenities
5,7
Breakfast
5,2
WiFi
4,1
Location
8,6
Room
7,8
Service
7,6
Bar
6,8
Wellness
6,3
Breakfast
6,0
Value
5,1
WiFi
4,7
Pool
3,2
Location
9,3
Room
8,3
Service
8,0
Cleanliness
6,9
Bar
6,7
Wellness
6,4
Value
4,8
Breakfast
4,8
10,0 Excellent
Pros: Customer service was great . Houses keeping excellent
Cons:
3,0 Mediocre
Pros: Location
Cons: Staff at front desk not to par with star rating.
8,0 Excellent
Pros: We liked the quietness of the room.
Cons: We were awoken at 2:00 am by the youthful laughing and conversation of our fellow neighbors. Don’t trust the perception of thick walls. They’re just there for aesthetics.
10,0 Excellent
Pros: The bed was extremely soft!! Big room for a small price!! Lovely bathroom accommodations....glass shower and bath!
Cons: Parking was too expensive! $50!! We used a parking app to find someplace else!
10,0 Excellent
Pros: Good location and great experience even being local to visit Chicago in the night ..
Cons:
10,0 Excellent
Pros: The lake view room
Cons: Expensive dining/snacks
10,0 Excellent
Pros: The Hotel staff from the door, reception area and Reservationists were on point. Hotel employee took very good care of me. They ensured that my stay was second to none. This made me feel special.
Cons:
10,0 Excellent
Pros: Great location
Cons:
10,0 Excellent
Pros: Beautiful hotel with spacious rooms. The hotel is stylish and the elevators are awesome
Cons:
8,0 Excellent
Pros: Great amenities & elevated service (when you’re paid attention to... more on that in the did not like section). Very spacious & comfortable room.
Cons: Shower door not fully leak proof. If you’re taking a long shower and unaware, the bathroom floor starts to pool water. Was initially ignored when checking in. 2 people at desk but only 1 working the other chatting w a non-guest. OLD MAKEUP on hand
1,0 Poor
Pros: Front end desk was very rude. Wanted to charge for everything. If it was not for the other lady that came by the hotel employee it's i would've canceled my reservation.
Cons: The front end desk made the check very hard.
8,0 Excellent
Pros: Location, Bathroom
Cons: Yes after checking out I was charged $30 for a movie rental that I never ordered the front desk lady was rude I asked to talk with a supervisor she just came back she line and said we will refund you're money but I'm still waiting will trying checking
Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.
Welcome to the Hilton Chicago, Chicago’s best address for business or leisure, where a $50 million rejuvenation now provides you an environment where Cool meets Classic. The Hilton Chicago is located in the South Loop district of downtown Chicago, overlooking Grant Park, Lake Michigan, and within walking distance of State Street shopping, Financial District, Millennium Park, The Field Museum, Buckingham Fountain, Shedd Aquarium, Adler Planetarium and Soldier Field. The Hilton Chicago is also convenient to noted learning institutions such as University of Chicago, Columbia College, Roosevelt University and DePaul University. The Hilton Chicago provides easy access steps from its doors to local transportation by taxi, public bus or train which takes you directly to the numerous dining and shopping options, a multitude of surrounding corporate or association based offices, or a day out at Wrigley Field - Cubs, Cellular Field -White Sox and United Center - Bulls and Blackhawks. Business travelers from IBM, CNA Insurance, General Electric, Microsoft, Hewlett Packard, Accenture, Aramark, Siemens, Deloitte, Johnson and Johnson and many others enjoy the modern business conveniences of the Hilton Chicago. Those attending conventions/tradeshows will want to take advantage of the Hilton Chicago by being the second closest hotel to McCormick Place. The Hilton Chicago offers you 1541 stylishly designed accommodations, including 600 oversized rooms with two queen beds and two full bathrooms and our new Business Class Rooms with contemporary decor, complimentary WiFi, free access to fitness center and in-room refrigerator. You can also enjoy our Executive Towers Lounge with private floor access along with daily continental breakfast and evening bites and beverages. Other special features and amenities to take advantage of are the city’s largest hotel fitness center with indoor track and full-size pool with outdoor deck, our authentic Irish pub and eatery Kitty O’Shea's, 720 South Bar and Grill serving 3 meals per day, and our new popular grab-n-go SNAX serving on-premise baked goods, sandwiches, salads, pizza, gelatos and Starbuck’s Coffee. Our on-site 400 space parking garage is unique to most Chicago hotels. For those planning a meeting or convention, over 234,000 square feet or 70 rooms are available to you, including the world famous Grand Ballroom where Fortune 500 companies and World Leaders have met and dined for over 85 years.
Overall 8,5 Excellent
Based on 7 473 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,0
Pros: Close to stadium and located on Michigan Ave. Our customer service was wonderful upon our check-in, he was graciously kind to upgrade us to king bed vs giving us a double.
Excellent
9,0
Pros: Security provided on New Years Eve.
Mediocre
3,0
Pros: Location
Good
6,7
Pros: The place is good and very accessible.
Excellent
10,0
Pros: The hotel was beautiful lots of sitting area to relax. The room and bathroom were clean The staff so nice and helpful. I did enjoy the breakfast. I would stay again
Excellent
8,0
Pros: Size & quality of room, view, location, beautiful hotel
Excellent
9,0
Pros: Attentive staff, clean rooms, great location, 24 hour service
Good
7,0
Pros: Lake view, which we paid for, and history
Good
6,0
Pros: The location was good
Excellent
10,0
Pros: Perfect Location for walking everywhere!
Excellent
10,0
Pros: Location is great. Wonderful older hotel that has been restored beautifully.
Excellent
10,0
Pros: the convenience to everything in chicago. it's history, ambiance and overall appearance are amazing.
Details
Reviews
Overall 8,5 Excellent
Based on 7 473 reviews
Location
9,0
Amenities
7,9
Service
7,9
Pool
7,5
Breakfast
7,3
Room
7,0
Cleanliness
6,7
Comfort
5,7
WiFi
5,7
Value
4,5
Location
9,0
Wellness
8,1
Service
7,7
Breakfast
7,2
Pool
7,2
Room
7,0
Cleanliness
6,6
Food
6,3
Comfort
6,1
Value
4,4
WiFi
4,1
Location
8,7
Service
8,1
Wellness
8,0
Breakfast
7,8
Pool
7,2
Room
7,0
Cleanliness
6,4
Comfort
5,5
Value
4,4
WiFi
4,3
Location
9,0
Service
7,6
Breakfast
7,0
Vibe
6,4
Cleanliness
6,3
Room
6,1
Comfort
5,6
Value
4,3
Location
9,0
Service
8,1
Breakfast
6,9
Room
5,8
Comfort
5,8
Value
4,7
8,0 Excellent
Pros: Close to stadium and located on Michigan Ave. Our customer service was wonderful upon our check-in, he was graciously kind to upgrade us to king bed vs giving us a double.
Cons: Everything was great. Rooms could use different lighting to make it more brighter. Its very dim.
9,0 Excellent
Pros: Security provided on New Years Eve.
Cons: FOOD choices in snack shop were overpriced.
3,0 Mediocre
Pros: Location
Cons: Overall experience
6,7 Good
Pros: The place is good and very accessible.
Cons: The staff especially the receptionist does not know what he is doing. He almost canceled my confirmed reservation.
10,0 Excellent
Pros: The hotel was beautiful lots of sitting area to relax. The room and bathroom were clean The staff so nice and helpful. I did enjoy the breakfast. I would stay again
Cons: no complaints I like everything about the hotel
8,0 Excellent
Pros: Size & quality of room, view, location, beautiful hotel
Cons: Beds, pillows very very uncomfortable, shower warm not hot, found a Bobby pin by bed from previous occupants, could not find the hotel had a hot tub, only pool, anywhere on the website so didn't bring swimsuit, long wait on check-in, only 2 staff available.
9,0 Excellent
Pros: Attentive staff, clean rooms, great location, 24 hour service
Cons:
7,0 Good
Pros: Lake view, which we paid for, and history
Cons: Check-in process was over one hour standing in line
6,0 Good
Pros: The location was good
Cons: The bathrooms were not clean and they have over charged after we agree to an additional charge for different rooms
10,0 Excellent
Pros: Perfect Location for walking everywhere!
Cons:
10,0 Excellent
Pros: Location is great. Wonderful older hotel that has been restored beautifully.
Cons: No
10,0 Excellent
Pros: the convenience to everything in chicago. it's history, ambiance and overall appearance are amazing.
Cons: nothing
Welcome to the Hilton Chicago, Chicago’s best address for business or leisure, where a $50 million rejuvenation now provides you an environment where Cool meets Classic. The Hilton Chicago is located in the South Loop district of downtown Chicago, overlooking Grant Park, Lake Michigan, and within walking distance of State Street shopping, Financial District, Millennium Park, The Field Museum, Buckingham Fountain, Shedd Aquarium, Adler Planetarium and Soldier Field. The Hilton Chicago is also convenient to noted learning institutions such as University of Chicago, Columbia College, Roosevelt University and DePaul University. The Hilton Chicago provides easy access steps from its doors to local transportation by taxi, public bus or train which takes you directly to the numerous dining and shopping options, a multitude of surrounding corporate or association based offices, or a day out at Wrigley Field - Cubs, Cellular Field -White Sox and United Center - Bulls and Blackhawks. Business travelers from IBM, CNA Insurance, General Electric, Microsoft, Hewlett Packard, Accenture, Aramark, Siemens, Deloitte, Johnson and Johnson and many others enjoy the modern business conveniences of the Hilton Chicago. Those attending conventions/tradeshows will want to take advantage of the Hilton Chicago by being the second closest hotel to McCormick Place. The Hilton Chicago offers you 1541 stylishly designed accommodations, including 600 oversized rooms with two queen beds and two full bathrooms and our new Business Class Rooms with contemporary decor, complimentary WiFi, free access to fitness center and in-room refrigerator. You can also enjoy our Executive Towers Lounge with private floor access along with daily continental breakfast and evening bites and beverages. Other special features and amenities to take advantage of are the city’s largest hotel fitness center with indoor track and full-size pool with outdoor deck, our authentic Irish pub and eatery Kitty O’Shea's, 720 South Bar and Grill serving 3 meals per day, and our new popular grab-n-go SNAX serving on-premise baked goods, sandwiches, salads, pizza, gelatos and Starbuck’s Coffee. Our on-site 400 space parking garage is unique to most Chicago hotels. For those planning a meeting or convention, over 234,000 square feet or 70 rooms are available to you, including the world famous Grand Ballroom where Fortune 500 companies and World Leaders have met and dined for over 85 years.
With a stay at Royal Sonesta Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Michigan Avenue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
Overall 8,5 Excellent
Based on 5 992 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,0
Pros: Excellent location. Capacious clean corner room with very nice view. Meghan Thompson in the reception was really attentive and helpful.
Excellent
10,0
Pros: Excellent location amazing views very attentive staff!!!
Excellent
10,0
Pros: Best hotel I stayed at in America. The location is fantastic. The river view rooms have the perfect view of the city. Close to so much and easy to get around the city, especially great for winter when it's too cold to walk too far. Rooms are beautiful and well-appointed. Incredibly comfortable beds and manchester. Great bathroom set up. Staff is fantastic.
Excellent
10,0
Pros: Room, Location
Good
6,0
Pros: View and location.
Excellent
10,0
Pros: Friendly staff - and just a superb location for Navy Pier, River North, and North Michigan Avenue attractions. You can still enjoy a nice walk to the Loop and destinations such as Millennium Park and the Art Institute.
Excellent
9,0
Pros: Location
Excellent
10,0
Pros: First of all, the hotel was NOT the Wyndham Grand, it was the Royal Sonesta. It changed ownership between when I made the reservation and my arrival. The staff was friendly and helpful. They were able to accommodate my room location request.
Excellent
10,0
Pros: Location
Excellent
10,0
Pros: beautiful hotel loved the bar plus a cool outside bar when the weather is nice a 5 min walk to the heart of Michigan ave for lunch at the Grand Luxe. it was a great choice
Good
7,0
Pros: the location
Excellent
8,0
Pros: The position, just in front of the Trump Tower. All was reachable by walk, The Loop, The Magnificent Mile.
Details
Reviews
Overall 8,5 Excellent
Based on 5 992 reviews
Location
9,4
Room
7,8
Service
7,5
Bar
7,3
Vibe
6,4
Food
6,3
WiFi
5,9
Breakfast
4,8
Amenities
3,5
Location
9,3
Room
7,9
Bar
7,4
Cleanliness
7,4
Service
7,4
Food
6,4
Vibe
5,7
Value
5,2
Breakfast
4,8
WiFi
4,5
Amenities
3,2
Location
9,4
Room
7,3
Bar
7,0
Service
6,7
Vibe
6,3
Comfort
6,2
Food
6,1
Value
5,0
Breakfast
4,4
WiFi
4,4
Amenities
3,2
Location
9,7
Room
7,3
Service
7,3
Cleanliness
6,2
Food
6,2
Breakfast
5,4
Vibe
4,8
WiFi
4,2
Amenities
3,2
Location
9,5
Service
7,5
Comfort
7,1
Room
7,0
Food
6,2
Value
5,4
Vibe
5,0
Breakfast
4,9
Amenities
3,3
9,0 Excellent
Pros: Excellent location. Capacious clean corner room with very nice view. Meghan Thompson in the reception was really attentive and helpful.
Cons: Breakfast was good but with limited options and staff were inflexible!
10,0 Excellent
Pros: Excellent location amazing views very attentive staff!!!
Cons:
10,0 Excellent
Pros: Best hotel I stayed at in America. The location is fantastic. The river view rooms have the perfect view of the city. Close to so much and easy to get around the city, especially great for winter when it's too cold to walk too far. Rooms are beautiful and well-appointed. Incredibly comfortable beds and manchester. Great bathroom set up. Staff is fantastic.
Cons:
10,0 Excellent
Pros: Room, Location
Cons:
6,0 Good
Pros: View and location.
Cons: The hotel was old and worn out. We were missing parts of the curtains which allowed the sunlight to burn out retinas first thing in the morning. The bathroom was small without a working vent.
10,0 Excellent
Pros: Friendly staff - and just a superb location for Navy Pier, River North, and North Michigan Avenue attractions. You can still enjoy a nice walk to the Loop and destinations such as Millennium Park and the Art Institute.
Cons: No, but I do wish they might consider making a light breakfast complimentary.
9,0 Excellent
Pros: Location
Cons: Anticipate $67 parking rate per day
10,0 Excellent
Pros: First of all, the hotel was NOT the Wyndham Grand, it was the Royal Sonesta. It changed ownership between when I made the reservation and my arrival. The staff was friendly and helpful. They were able to accommodate my room location request.
Cons: The bathroom needs to be updated. Tub was chipped and the finish was dull. Looked dirty. Also, I needed to use public transportation while in the city. The doorman/concierge was helpful on the day of arrival, but nowhere to be found when leaving.
10,0 Excellent
Pros: Location
Cons:
10,0 Excellent
Pros: beautiful hotel loved the bar plus a cool outside bar when the weather is nice a 5 min walk to the heart of Michigan ave for lunch at the Grand Luxe. it was a great choice
Cons:
7,0 Good
Pros: the location
Cons: nothing
8,0 Excellent
Pros: The position, just in front of the Trump Tower. All was reachable by walk, The Loop, The Magnificent Mile.
Cons: All was ok.
With a stay at Royal Sonesta Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Michigan Avenue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
Located in the beating heart of the bustling downtown district, Sheraton Grand Chicago is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed hotel accommodations, enhanced by contemporary essentials, the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted River North location near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Achieve your goals in 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Punctuate a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our riverview hotel is the perfect home base for your visit to downtown Chicago.
Overall 8,5 Excellent
Based on 5 623 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,0
Pros: location
Excellent
10,0
Pros: Large rooms and a friendly, helpful staff.
Excellent
10,0
Pros: Great experience, and check in staff
Excellent
8,0
Pros: The beds are very comfortable.
Excellent
8,0
Pros: The location was great.
Excellent
10,0
Pros: Location, appearance, views
Good
7,0
Pros: Great location! Walking distance to Navy Pier, Millenium Park, shopping, and great restaurants. Right on the river and our room had a perfect view. Good stay overall.
Excellent
8,0
Pros: Very friendly staff, nice room with view of river, good location, comfortable bed and pillows.
Okay
4,0
Pros: Staff was very nice.
Excellent
9,6
Pros: Great location, very friendly and helpful staff, beautiful views!
Okay
5,4
Pros: It’s a very tiny room, basic bathroom. No fridge unless you pay extra. I guess it’s a thing of paying for the name vs the amenities.
Mediocre
2,0
Pros: None. I got a mysterious charge of $76. Called customer service and they transferred me to accounting that went straight to voicemail
Details
Reviews
Overall 8,5 Excellent
Based on 5 623 reviews
Location
9,0
Service
7,8
Room
7,3
Bar
6,1
Comfort
5,9
Food
5,7
WiFi
5,6
Breakfast
5,5
Pool
4,5
Value
3,8
Location
8,6
Service
7,7
Room
6,9
Cleanliness
6,7
Vibe
5,9
Breakfast
5,2
Food
5,2
Comfort
5,1
Pool
4,4
Value
3,6
Location
9,1
Service
7,9
Room
6,7
Bar
6,0
Vibe
5,7
Comfort
5,6
Food
5,4
Breakfast
5,1
Value
3,6
Location
8,9
Service
7,0
Room
6,5
Comfort
5,9
Breakfast
5,2
Value
3,6
Location
9,1
Service
7,7
Amenities
7,7
Room
7,1
Comfort
6,5
Value
3,8
8,0 Excellent
Pros: location
Cons: parking was not very convienent
10,0 Excellent
Pros: Large rooms and a friendly, helpful staff.
Cons:
10,0 Excellent
Pros: Great experience, and check in staff
Cons: How busy the pool was
8,0 Excellent
Pros: The beds are very comfortable.
Cons: Tub/shower drain was very slow to drain. Shower water up to your ankles. Yuck!
8,0 Excellent
Pros: The location was great.
Cons:
10,0 Excellent
Pros: Location, appearance, views
Cons: Front desk agent was rude
7,0 Good
Pros: Great location! Walking distance to Navy Pier, Millenium Park, shopping, and great restaurants. Right on the river and our room had a perfect view. Good stay overall.
Cons: Room was so loud! Not from noisy neighbors or even street traffic, but constant knocking and clanging in the walls. (Not sure if it was coming from above or next to our room). It went on all hours of the morning. Also did not get housekeeping service.
8,0 Excellent
Pros: Very friendly staff, nice room with view of river, good location, comfortable bed and pillows.
Cons: Breakfast not included in price and when I went to go to breakfast it was not buffet so I chose to go elsewhere.
4,0 Okay
Pros: Staff was very nice.
Cons: Additional fees for parking and internet. Also unable to have roll out bed due to fire policy.
9,6 Excellent
Pros: Great location, very friendly and helpful staff, beautiful views!
Cons:
5,4 Okay
Pros: It’s a very tiny room, basic bathroom. No fridge unless you pay extra. I guess it’s a thing of paying for the name vs the amenities.
Cons: It’s nothing fancy for the price you pay.
2,0 Mediocre
Pros: None. I got a mysterious charge of $76. Called customer service and they transferred me to accounting that went straight to voicemail
Cons: I got a mysterious charge of $76. Called customer service and they transferred me to accounting that went straight to voicemail . Pool was freezing, asked attendant to turn it up, they never did. So basically paid for a pool that could not be used
Located in the beating heart of the bustling downtown district, Sheraton Grand Chicago is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed hotel accommodations, enhanced by contemporary essentials, the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted River North location near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Achieve your goals in 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Punctuate a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our riverview hotel is the perfect home base for your visit to downtown Chicago.
A stay at River Hotel places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. Featured amenities include a business center, express check-in, and express check-out.
Overall 8,5 Excellent
Based on 5 430 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7,1
Pros: Location
Excellent
10,0
Pros: Staff was very friendly and accommodating. The location was perfect. The bed was amazing! Thank you all for making our short trip wonderful!
Good
7,0
Pros: The mattress uncomfortable and had to call for room supplies. Only 1/2 roll in room when we got here. Also 1 wash clothes and hand towel in room to start. View was great. Location excellent
Excellent
9,0
Excellent
8,3
Pros: The location is fantastic. The room although small was a great value. I appreciated that coffee was available all day on the second floor. Staff was friendly checking in and out.
Mediocre
3,8
Pros: The location was good
Excellent
9,0
Pros: Location. Clean. Friendly Staff.
Excellent
10,0
Pros: The location was fantastic for walking around Chicago. And the staff was helpful and friendly. The complimentary water was also much appreciated.
Excellent
10,0
Pros: Was close to everything.
Excellent
10,0
Pros: Location
Excellent
8,0
Pros: Nice simple hotel room located near the Chicago River. Easy access to all local attractions.
Excellent
10,0
Pros: Location, staffs are awesome and it's clean
Details
Reviews
Overall 8,5 Excellent
Based on 5 430 reviews
Location
9,7
Service
8,8
Value
8,5
WiFi
8,4
Room
6,3
Breakfast
4,3
Comfort
3,6
Location
9,5
Service
9,1
Value
8,0
WiFi
7,3
Cleanliness
6,6
Room
6,0
Vibe
5,0
Breakfast
4,2
Comfort
3,2
Location
9,8
Service
8,7
WiFi
7,1
Room
6,1
Vibe
5,3
Breakfast
4,0
Comfort
3,6
Location
9,7
Value
8,5
Service
8,3
Wellness
8,1
Food
7,3
Room
6,8
Amenities
5,1
Vibe
4,9
Comfort
4,8
Breakfast
4,5
Location
9,8
Service
8,6
Cleanliness
6,6
Room
5,6
Vibe
4,8
Comfort
3,6
7,1 Good
Pros: Location
Cons: Breakfast only coffee, snack and fruits. No deposit box in the room.
10,0 Excellent
Pros: Staff was very friendly and accommodating. The location was perfect. The bed was amazing! Thank you all for making our short trip wonderful!
Cons:
7,0 Good
Pros: The mattress uncomfortable and had to call for room supplies. Only 1/2 roll in room when we got here. Also 1 wash clothes and hand towel in room to start. View was great. Location excellent
Cons: Also need to have some type of food situation. We are both diabetics and needsmall meals. Also no fridge or microwave in room. Need fridge to keep medicine refrigerated.
9,0 Excellent
Pros:
Cons: Our room was small but nice and clean.
8,3 Excellent
Pros: The location is fantastic. The room although small was a great value. I appreciated that coffee was available all day on the second floor. Staff was friendly checking in and out.
Cons: The room was advertised as a small queen but the bed was actually a full size bed.
3,8 Mediocre
Pros: The location was good
Cons: No hot water for the first night. The rooms I booked were not suite with two rooms but 2 small rooms
9,0 Excellent
Pros: Location. Clean. Friendly Staff.
Cons: Room size.
10,0 Excellent
Pros: The location was fantastic for walking around Chicago. And the staff was helpful and friendly. The complimentary water was also much appreciated.
Cons: The elevators ran so slow sometimes! And it could have used a dish towel or drying rack in the room. Also, it would have been nice to be able to control the thermostat instead of just the fan.
10,0 Excellent
Pros: Was close to everything.
Cons: $53 parking fee.
10,0 Excellent
Pros: Location
Cons:
8,0 Excellent
Pros: Nice simple hotel room located near the Chicago River. Easy access to all local attractions.
Cons: Breakfast foods disappeared quickly. Either they ran out or were only placed out for a very limited amount of time.
10,0 Excellent
Pros: Location, staffs are awesome and it's clean
Cons:
A stay at River Hotel places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. Featured amenities include a business center, express check-in, and express check-out.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
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Overall 8,3 Excellent
Based on 11 128 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,0
Pros: Location and historical significance. Beautiful lobby.
Excellent
10,0
Pros: Super clean, historical, very nice staff! Close to everything. 3/4 mile to train station. Super close to state street. 1.5 miles to Navy Pier. 2 miles to Water Tower.
Excellent
9,0
Pros: Location
Excellent
10,0
Pros: Soft bed,cleaniness
Excellent
9,0
Pros: The position of the Hotel is simply fantastic. You have the "L" and the red line literally behind the corner. The ambience of the main hall was very fascinating.
Excellent
10,0
Pros: Friendly staff, clean facilities, and great location for theatre going or Michigan Ave shopping.
Poor
1,0
Pros: I can't find one thing that I like about this place.
Excellent
10,0
Pros: Great location for shopping
Good
7,0
Pros: The location is great! Conveniently located near transportation, food and entertainment.
Excellent
10,0
Pros: Incredible historic hotel with an entire ground floor of high end shops and restaurants in the heart of downtown, couldn't ask for better.
Excellent
10,0
Pros: At the end of a long road trip we decided to splurge on our stay at the Palmer House. As I was checking in, I was offered an upgrade to the Executive Floor (23rd floor) for an additional cost. It was well worth it! Having a large room, with two bathrooms was wonderful -- even though the second bathroom was tiny. We were so comfortable in our room, and we loved the splendid lobby. For us, the location so near the Art Institute was heaven. The staff was very helpful. Examples: At breakfast on some days when it was very crowded, every time I needed help finding a table, one of the staff jumped in to help. The day we were checking out, the bellman helped us by weighing our luggage at the UPS store and then taking our luggage across the street to the parking structure.
Good
6,0
Pros: Staff were fine, they were pleasant but as it is a very large busy hotel it lacked a personal feel. The lobby bar is spectacular and the cocktails were nice. Room was decent size
_S-image.jpg?width=330&height=170&xhint=1494&yhint=1216&crop=true)
Details
Reviews
Overall 8,3 Excellent
Based on 11 128 reviews
Location
9,4
Vibe
8,2
Amenities
8,0
Bar
7,3
Service
7,2
Breakfast
7,0
Value
5,3
WiFi
5,1
Cleanliness
5,0
Room
4,9
Comfort
4,1
Pool
1,2
Location
9,6
Amenities
8,3
Vibe
7,9
Service
7,2
Breakfast
7,2
Bar
6,8
Value
5,2
Comfort
5,1
Room
4,8
Cleanliness
4,5
WiFi
3,4
Pool
1,0
Location
9,6
Amenities
8,2
Breakfast
7,2
Service
7,1
Bar
6,9
Value
5,4
Cleanliness
4,7
Room
4,5
Comfort
4,3
WiFi
3,7
Location
9,3
Vibe
7,8
Amenities
7,6
Bar
7,5
Service
7,2
Value
5,4
Cleanliness
5,2
Room
4,5
Comfort
3,7
WiFi
3,1
Location
9,1
Amenities
7,6
Vibe
7,5
Service
6,9
Value
4,8
Room
3,7
Comfort
3,5
WiFi
3,5
8,0 Excellent
Pros: Location and historical significance. Beautiful lobby.
Cons: No.
10,0 Excellent
Pros: Super clean, historical, very nice staff! Close to everything. 3/4 mile to train station. Super close to state street. 1.5 miles to Navy Pier. 2 miles to Water Tower.
Cons: Rooms are outdated and dark/dreary but that's okay for me. Beds are soft and somewhat lumpy but again not a big deal. I would recommend staying here.
9,0 Excellent
Pros: Location
Cons:
10,0 Excellent
Pros: Soft bed,cleaniness
Cons: No complains
9,0 Excellent
Pros: The position of the Hotel is simply fantastic. You have the "L" and the red line literally behind the corner. The ambience of the main hall was very fascinating.
Cons: I expected a room a bit larger (King Room), this is only what I expected, anyway, all was perfect.
10,0 Excellent
Pros: Friendly staff, clean facilities, and great location for theatre going or Michigan Ave shopping.
Cons: Expensive parking ($80+ for valet)
1,0 Poor
Pros: I can't find one thing that I like about this place.
Cons: Rooms are so small and the bathroom can hardly fit two persons at the same time. The toilet takes forever to flush. Nothing is free not even a bottle of water.
10,0 Excellent
Pros: Great location for shopping
Cons:
7,0 Good
Pros: The location is great! Conveniently located near transportation, food and entertainment.
Cons: The bathroom in our room was not very clean and had mold in multiple areas of the shower. There was no fan in the bathroom. When housekeeping was requested for basic things like towels and pillows it took several hours and multiple requests to receive.
10,0 Excellent
Pros: Incredible historic hotel with an entire ground floor of high end shops and restaurants in the heart of downtown, couldn't ask for better.
Cons: Bathrooms are tiny, nothing to be done - except use the much larger showers in the fitness center!
10,0 Excellent
Pros: At the end of a long road trip we decided to splurge on our stay at the Palmer House. As I was checking in, I was offered an upgrade to the Executive Floor (23rd floor) for an additional cost. It was well worth it! Having a large room, with two bathrooms was wonderful -- even though the second bathroom was tiny. We were so comfortable in our room, and we loved the splendid lobby. For us, the location so near the Art Institute was heaven. The staff was very helpful. Examples: At breakfast on some days when it was very crowded, every time I needed help finding a table, one of the staff jumped in to help. The day we were checking out, the bellman helped us by weighing our luggage at the UPS store and then taking our luggage across the street to the parking structure.
Cons: For a few days during our six-night stay, the rooms on the executive floors were fully booked by a convention. This particular group was loud, and hung out much of the time in the breakfast/dining tables on the 23rd floor. Their way of acting wasn't in keeping with the quiet elegance of the area. The occupied all the tables and didn't seem to leave. That said, once they left, things were nicely back to normal.
6,0 Good
Pros: Staff were fine, they were pleasant but as it is a very large busy hotel it lacked a personal feel. The lobby bar is spectacular and the cocktails were nice. Room was decent size
Cons: WiFi was awful in bedroom, didn’t work at all when logged in through Hilton Honors. I also think charging for WiFi in modern times is crazy. It’s a basic that I would expect any reasonable hotel to provide. The bathroom in the room was tiny!!
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
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Overall 8,4 Excellent
Based on 4 636 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Poor
1,0
Pros: It was close to my event.
Excellent
10,0
Pros: Downtown
Excellent
9,7
Pros: Didn’t partake in hotel breakfast. The bed was very comfortable
Good
7,7
Pros: Great location, staff was pretty friendly. Nice having the Elephant & Castle attached for food and drinks, no problem bringing beverages from the bar back to the room.
Excellent
9,0
Pros: Nice, clean, euro character. Good location
Good
7,0
Pros: Got charged $16.95 for a toothbrush.
Excellent
10,0
Pros: The great location of the hotel, only two minutes walk from the metro station. Friendly helpful staff. Attractions only 10-20 minutes walk away at a leisurely pace. On site bar and restaurant, that offers reasonably priced food and drinks that is open from 06:30 till 02:30 (though they were closed Christmas eve and Christmas day - which was not a problem). In room amenities like microwave oven and fridge were a bonus. Large TV made the room look slightly small, however not a major issue. Enjoyed my stay there and would recommend as a base to explore what Chicago has to offer.
Excellent
9,0
Pros: Location
Good
7,9
Excellent
9,2
Pros: Amazing Location and great price. Staff was also very nice, they let us check in in advance. Rooms are good size. Zero complaints.
Excellent
10,0
Pros: Service and friendliness and helpfulness of the staff.
Good
7,0
Pros: You've been able to refill free filtered water which is great. The bed seemed a little small (wasn't sure if that's now a double / queen etc) but was very comfortable.
Details
Reviews
Overall 8,4 Excellent
Based on 4 636 reviews
Location
9,6
Bar
9,1
Wellness
9,0
Food
8,8
WiFi
8,5
Service
8,4
Value
8,2
Room
6,1
Vibe
5,5
Comfort
4,4
Breakfast
4,0
Location
9,7
Bar
9,2
Wellness
9,0
Service
8,1
Value
8,0
WiFi
7,1
Room
5,9
Vibe
5,0
Comfort
4,5
Breakfast
4,2
Location
9,9
Bar
8,6
Service
8,5
Value
8,2
WiFi
7,5
Cleanliness
6,2
Room
5,7
Breakfast
4,3
Vibe
4,3
Comfort
4,2
Location
9,7
Bar
9,1
Food
8,9
Service
8,2
Value
8,0
Room
6,2
Comfort
4,6
Vibe
4,6
Breakfast
3,5
Location
9,6
Bar
9,0
Food
8,8
Service
8,6
Value
8,4
Room
5,6
Vibe
4,3
Comfort
4,2
1,0 Poor
Pros: It was close to my event.
Cons: The valet parking was horrible. The rooms were so tiny and I was awaken by the noise of garbage trucks around 2 in the morning. I will never stay at this hotel ever again.
10,0 Excellent
Pros: Downtown
Cons:
9,7 Excellent
Pros: Didn’t partake in hotel breakfast. The bed was very comfortable
Cons: Nothing. I was delighted with my choice of botel
7,7 Good
Pros: Great location, staff was pretty friendly. Nice having the Elephant & Castle attached for food and drinks, no problem bringing beverages from the bar back to the room.
Cons: The king bed we booked was very clearly 2 twin beds pushed together with a zippered-in gap filler that sort of worked. So it was wide but there was a dip in the middle and my feet were hanging off of the foot of the bed, I'm 5'9"... Some trash that wasn't ours under the bedside table when we arrived. As others have said the walls are very thin.
9,0 Excellent
Pros: Nice, clean, euro character. Good location
Cons: No
7,0 Good
Pros: Got charged $16.95 for a toothbrush.
Cons: Got charged $16.95 for a toothbrush.
10,0 Excellent
Pros: The great location of the hotel, only two minutes walk from the metro station. Friendly helpful staff. Attractions only 10-20 minutes walk away at a leisurely pace. On site bar and restaurant, that offers reasonably priced food and drinks that is open from 06:30 till 02:30 (though they were closed Christmas eve and Christmas day - which was not a problem). In room amenities like microwave oven and fridge were a bonus. Large TV made the room look slightly small, however not a major issue. Enjoyed my stay there and would recommend as a base to explore what Chicago has to offer.
Cons: The noise from the traffic which can be heard due to the thin windows. Needs sound proofing. Also needs proper black out curtains and something at the bottom of the door to block out the corridor lighting.
9,0 Excellent
Pros: Location
Cons:
7,9 Good
Pros:
Cons: Hello, My dislike was I booked a room on booking app, and I was charged $94.00. When I checked my bank statement, the amount was shown on the app didn’t match. I was charged $140.00, instead of $94.00.
9,2 Excellent
Pros: Amazing Location and great price. Staff was also very nice, they let us check in in advance. Rooms are good size. Zero complaints.
Cons: I liked everything
10,0 Excellent
Pros: Service and friendliness and helpfulness of the staff.
Cons: Needed information about how to use wi-fi when I got to the room. Couldn't find ice.
7,0 Good
Pros: You've been able to refill free filtered water which is great. The bed seemed a little small (wasn't sure if that's now a double / queen etc) but was very comfortable.
Cons: Everything I needed this room for was great. Therefore nothing to say here.
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Steal the scene and experience the Gold Coast of Chicago like never before. Perfectly located on Lake Shore Drive, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style - from sleek hotel rooms and suites with waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. Ignite your senses with inspired American cuisine prepared with a seasonal focus at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Overall 8,4 Excellent
Based on 3 408 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,0
Pros: The view
Good
7,0
Pros: The location was great with easy access and close to the Navy Pier. Staff was very nice
Excellent
10,0
Pros: The room,service,the bar and the food!
Excellent
9,0
Pros: Rooms were cool. Beds were comfortable. Nice relaxing spaces in the lobby.
Excellent
10,0
Pros: The W is just steps away from the most incredible Italian restaurant we've eaten at, Volare. Bar staff at the W and front desk personnel are always top notch and this is a repeat hotel for us whenever we visit Chicago. Just steps away from the Magnicificent Mile, nearly everything is within walking distance as well.
Excellent
8,0
Pros: Clean hotel, great staff, Across the street is the Navy Pier. The fitness center is nice.
Excellent
8,0
Pros: The hotel was in a good location for what we wanted. The decor was very nice and the staff attentive and friendly. Good fitness area as well.
Excellent
10,0
Pros: Great location and staff is very helpful.
Good
6,0
Pros: I had requested a bottle of prosceccos to come to the room. It took over an hour. Pool was dirty...Ugh!
Excellent
9,0
Excellent
9,0
Pros: Location.
Excellent
9,0
Pros: Bed was nice
Details
Reviews
Overall 8,4 Excellent
Based on 3 408 reviews
Location
9,3
Service
7,6
Room
7,1
Amenities
5,9
WiFi
5,9
Breakfast
5,3
Comfort
5,0
Food
4,9
Value
4,6
Location
9,3
Service
8,2
Amenities
6,0
Cleanliness
5,9
Room
5,5
Food
5,4
Value
4,9
Comfort
4,8
WiFi
3,9
Location
9,3
Service
7,7
Room
7,2
Amenities
6,2
Cleanliness
5,8
Breakfast
5,8
Comfort
5,0
Food
4,9
Value
4,7
WiFi
4,1
Location
9,4
Service
7,8
Room
6,7
Room
6,0
9,0 Excellent
Pros: The view
Cons: Bartender attitude sucked.
7,0 Good
Pros: The location was great with easy access and close to the Navy Pier. Staff was very nice
Cons: Toilet was clogged in our room, found garbage/bottle cap in our room, furniture was very uncomfortable and ran down
10,0 Excellent
Pros: The room,service,the bar and the food!
Cons:
9,0 Excellent
Pros: Rooms were cool. Beds were comfortable. Nice relaxing spaces in the lobby.
Cons: It's a bit off the beaten path. About .7 miles from MI Avenue. Also, no free breakfast. I paid over $50 for my daughter and I to have a lackluster buffet one morning at the hotel.
10,0 Excellent
Pros: The W is just steps away from the most incredible Italian restaurant we've eaten at, Volare. Bar staff at the W and front desk personnel are always top notch and this is a repeat hotel for us whenever we visit Chicago. Just steps away from the Magnicificent Mile, nearly everything is within walking distance as well.
Cons: Everything in Chicago is expensive, that's for sure. So I suppose my only complaint would be about the cost of everything relative to what it actually costs outside of Chicago. A hamburger and fries, for example, were $22 at the bar.
8,0 Excellent
Pros: Clean hotel, great staff, Across the street is the Navy Pier. The fitness center is nice.
Cons: No coffee maker in the room, requested a fridge but they did not have any available until the last night of our stay. Room had a minor odor as if someone previously smoked in it. There is a pool but no hot tub. Spa has closed.
8,0 Excellent
Pros: The hotel was in a good location for what we wanted. The decor was very nice and the staff attentive and friendly. Good fitness area as well.
Cons:
10,0 Excellent
Pros: Great location and staff is very helpful.
Cons: Just a bit noisy during the middle of the night.
6,0 Good
Pros: I had requested a bottle of prosceccos to come to the room. It took over an hour. Pool was dirty...Ugh!
Cons:
9,0 Excellent
Pros:
Cons: One of the robes provided had some stains on the shoulder and wasn’t usable
9,0 Excellent
Pros: Location.
Cons: Certain surfaces of the room we stayed in (#1005) were not wiped down. There was food and drink spots on our night stands and the desk that the tv sat on.
9,0 Excellent
Pros: Bed was nice
Cons:
Steal the scene and experience the Gold Coast of Chicago like never before. Perfectly located on Lake Shore Drive, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style - from sleek hotel rooms and suites with waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. Ignite your senses with inspired American cuisine prepared with a seasonal focus at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8,3 Excellent
Based on 6 388 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Excellent
10,0
Pros: It is centrally located. Very convenient.
Excellent
10,0
Pros: I like the nightly front desk girl.... she was lovely and therapeutic to vent on. Give her a raise!
Good
7,0
Pros: Great location to everything. Easy public transportation
Excellent
10,0
Pros: Best hostel I've stayed in the US. Bed was comfortable, bathroom was clean, and the location is in a perfect spot just north of the river.
Excellent
10,0
Pros: It was very affordable and located close to the river area
Excellent
10,0
Pros: Location was great, the downstairs bar and Lounge was also an awesome addition. Rooms were nice just what you need. Unfortunately the little Cafe downstairs was closed for renovations, but there was plenty close by as it was in a great location to the City, all within walking distance
Excellent
10,0
Pros: Perfect! Right in the middle of Chicago with easy access to the metro system and walking distance to the Magnificent mile. I received a great room for 1/4th the cost of other hotels in the area. The staff was great. Thanks for the stay
Excellent
10,0
Pros: REALLY NICE STAFF
Mediocre
2,0
Pros: Location of hotel was good.
Excellent
10,0
Pros: Cleaniness of the shower room and toilet.
Excellent
9,0
Pros: Great staff, very helpful. Great location handy to CTA, Michigan Ave, stores, stores, stores & large variety of restaurants. Really good TV (size & many channels to watch). Really nice bathroom, nice tiles & strong water pressure in shower.
Excellent
9,0
Pros: Amanda on reception was awesome and the hotel had an excellent location close to subway.
Details
Reviews
Overall 8,3 Excellent
Based on 6 388 reviews
Location
9,7
WiFi
9,1
Bar
8,9
Wellness
8,8
Value
8,2
Service
8,1
Room
6,3
Breakfast
5,2
Comfort
4,6
Location
9,6
Vibe
9,0
Wellness
9,0
Bar
8,6
Service
8,4
WiFi
8,4
Room
7,0
Comfort
5,8
Breakfast
3,7
Location
9,4
Vibe
8,9
Bar
8,7
Service
7,9
Breakfast
4,9
Room
4,5
Comfort
2,5
Location
9,6
Bar
8,8
Vibe
8,7
Service
8,3
Value
8,2
Breakfast
5,3
Room
5,3
Comfort
4,4
Location
9,9
Bar
9,0
Service
8,2
Cleanliness
6,6
Breakfast
4,9
Room
4,1
Comfort
3,9
10,0 Excellent
Pros: It is centrally located. Very convenient.
Cons: $50 deposit. I was not initially aware of this deposit.
10,0 Excellent
Pros: I like the nightly front desk girl.... she was lovely and therapeutic to vent on. Give her a raise!
Cons: Myself. Anyways.
7,0 Good
Pros: Great location to everything. Easy public transportation
Cons: The bed was practically on the floor. The cafe was closed for renovations.
10,0 Excellent
Pros: Best hostel I've stayed in the US. Bed was comfortable, bathroom was clean, and the location is in a perfect spot just north of the river.
Cons: There was nothing not to like. My reservation had an error in their system, and Freehand still accommodated me on New Years Eve.
10,0 Excellent
Pros: It was very affordable and located close to the river area
Cons: No
10,0 Excellent
Pros: Location was great, the downstairs bar and Lounge was also an awesome addition. Rooms were nice just what you need. Unfortunately the little Cafe downstairs was closed for renovations, but there was plenty close by as it was in a great location to the City, all within walking distance
Cons:
10,0 Excellent
Pros: Perfect! Right in the middle of Chicago with easy access to the metro system and walking distance to the Magnificent mile. I received a great room for 1/4th the cost of other hotels in the area. The staff was great. Thanks for the stay
Cons:
10,0 Excellent
Pros: REALLY NICE STAFF
Cons: It's GOOD REGARDLESS
2,0 Mediocre
Pros: Location of hotel was good.
Cons: I did not care for this hotel. The room was so small you had shuffle to get around the bed. There was no type of cup or glass in the room. The room was very dirty. The only source for ice was the bar. One elevator was not working part of my stay.
10,0 Excellent
Pros: Cleaniness of the shower room and toilet.
Cons: There is a paper lamp in the common area but unable to turn on light. Had to pack my luggage in dark.
9,0 Excellent
Pros: Great staff, very helpful. Great location handy to CTA, Michigan Ave, stores, stores, stores & large variety of restaurants. Really good TV (size & many channels to watch). Really nice bathroom, nice tiles & strong water pressure in shower.
Cons: I liked it all.
9,0 Excellent
Pros: Amanda on reception was awesome and the hotel had an excellent location close to subway.
Cons: Cleaning could have been better and bed was a bit tired and could do with replacing
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Connect with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. No pets allowed. Celebrate Valentines Day with one of our King Suites. Your accommodations include champagne and an artisanal cheese platter. Daily parking is also included. Please note that guests booking more than 1 night will get the rose, vase, champagne and cheese platter on first night of stay only.
Overall 8,3 Excellent
Based on 2 898 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Location was great - just off of Michigan Avenue - close to the Water Tower. Many restaurants in walking distance. Room was large and comfortable. TV appeared to be brand new. Gym was great for a hotel.
Excellent
10,0
Pros: Everything! The hotel is lovely. The room was very comfortable and the staff very kind and accommodating. I would highly recommend staying at the Cambria Hotel.
Excellent
10,0
Pros: Courteous staff greeted me when I checked in past midnight. Rooms had a new feel. Cleanliness was outstanding. Strongly recommend Cambria for anyone seeking to stay in Downtown Chicago. Price was great too.
Excellent
10,0
Pros: Location is great
Excellent
9,0
Pros: Someone checked in via email asking if everything was going well. The doorman and someone who worked for the hotel were very friendly.
Excellent
10,0
Pros: It is conveniently located to shopping and restaurants. Very welcoming lobby and staff.
Excellent
10,0
Pros: Location to where I was trying to be and the suite was nice. Easy to connect to WiFi and front desk answered fast.
Excellent
9,0
Pros: Location location
Okay
5,0
Good
7,0
Pros: Elevators suck. Do NOT stay on a high floor. Approx 7-15 min wait for an elevator. Worst situation I've ever seen. I took the stairs several times and I was on the 7th floor.
Excellent
9,0
Pros: Great location
Excellent
9,0
Pros: Great location and very friendly, helpful staff.
Details
Reviews
Overall 8,3 Excellent
Based on 2 898 reviews
Location
9,6
Wellness
9,0
WiFi
8,9
Cleanliness
8,1
Service
8,0
Room
7,9
Comfort
7,3
Bar
6,8
Food
6,3
Amenities
6,0
Breakfast
4,6
Location
9,7
Wellness
9,0
Cleanliness
8,2
Service
7,7
Room
6,9
Comfort
6,7
Bar
6,5
Amenities
6,1
Food
6,1
Breakfast
4,7
Location
9,5
Cleanliness
8,1
Service
7,8
Room
7,5
Comfort
7,4
Bar
6,8
Value
6,7
Food
5,9
Amenities
5,8
Breakfast
4,5
Location
9,7
Service
7,9
Cleanliness
7,7
Room
7,1
Comfort
7,0
Value
6,3
Amenities
5,6
Location
9,7
Service
8,1
Room
7,7
Vibe
7,4
Amenities
5,8
10,0 Excellent
Pros: Location was great - just off of Michigan Avenue - close to the Water Tower. Many restaurants in walking distance. Room was large and comfortable. TV appeared to be brand new. Gym was great for a hotel.
Cons: Valet parking was very expensive.
10,0 Excellent
Pros: Everything! The hotel is lovely. The room was very comfortable and the staff very kind and accommodating. I would highly recommend staying at the Cambria Hotel.
Cons: That I couldn't stay longer.
10,0 Excellent
Pros: Courteous staff greeted me when I checked in past midnight. Rooms had a new feel. Cleanliness was outstanding. Strongly recommend Cambria for anyone seeking to stay in Downtown Chicago. Price was great too.
Cons:
10,0 Excellent
Pros: Location is great
Cons: Found used clothes in the room nothing bad
9,0 Excellent
Pros: Someone checked in via email asking if everything was going well. The doorman and someone who worked for the hotel were very friendly.
Cons: I texted back to say our coffee pot wasn't working and it took 24 hours for them to get back. i knew however that if I contacted the front desk, they would make it right. The front desk people were not particularly friendly. We were not greeted warmly.
10,0 Excellent
Pros: It is conveniently located to shopping and restaurants. Very welcoming lobby and staff.
Cons:
10,0 Excellent
Pros: Location to where I was trying to be and the suite was nice. Easy to connect to WiFi and front desk answered fast.
Cons: N/A
9,0 Excellent
Pros: Location location
Cons:
5,0 Okay
Pros:
Cons: Staff/reception not accommodating
7,0 Good
Pros: Elevators suck. Do NOT stay on a high floor. Approx 7-15 min wait for an elevator. Worst situation I've ever seen. I took the stairs several times and I was on the 7th floor.
Cons: Elevator
9,0 Excellent
Pros: Great location
Cons: Ice machines not on our floor
9,0 Excellent
Pros: Great location and very friendly, helpful staff.
Cons: Strike going on. Come on and give the striker's what they need to survive.
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Connect with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. No pets allowed. Celebrate Valentines Day with one of our King Suites. Your accommodations include champagne and an artisanal cheese platter. Daily parking is also included. Please note that guests booking more than 1 night will get the rose, vase, champagne and cheese platter on first night of stay only.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8,0 Excellent
Based on 7 254 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7,5
Pros: Very close to Northwestern medical center
Excellent
8,0
Excellent
8,8
Pros: Very good location, in the centre of the Magnificent Mile. 15 minute walk to Navy Pier to the west. 30 minute walk to Lincoln Park to the north and 30 minute walk to the museums to the south. Room was cleaned well everyday. Lots and lots of restaurants around the hotel.
Excellent
8,8
Pros: Great location
Excellent
8,0
Pros: The location was 5-10 mins from everywhere we wanted to go
Excellent
10,0
Pros: Locale
Excellent
8,0
Pros: Great location, comfortable room
Excellent
9,2
Pros: - The housekeeping lady - Gilda made sure I was well taken care of, no worries about towels or amenities needed. - The bed is really comfortable. - The location of the hotel is excellent.. within Magnificent Mile and therefore easy access to many places. - There is a microwave oven in my room that I can make use of to heat up food. - The room I stayed in was good.. no complain. - Before staying, I read about the elevators being confusing and was worried.. but actually, it’s not that bad.. just need to remember that the elevators located on the inside gives access to all levels and we’re fine. - Lots of tv channels to choose from - My check in and check out was smooth and easy.. only saw 1 staff who were really unfriendly but thank goodness I don’t have to deal with her. - Internet connection was good.. except for my last few days of stay.. but that got solved quickly too.
Excellent
9,6
Pros: The location is perfect!
Okay
5,0
Pros: Great location
Excellent
10,0
Pros: Location of the hotel was perfect for what we needed. Great location to shopping and tons of restaurants. Room was clean and well appointed. Sunday brunch was a bit pricey so we didn’t eat at the hotel.
Okay
5,0
Pros: They didn’t clean our room and locked us out if our room on the 2nd night of stay!
Details
Reviews
Overall 8,0 Excellent
Based on 7 254 reviews
Location
9,5
Service
6,7
Cleanliness
6,2
Bar
5,9
Room
5,9
Breakfast
5,8
Vibe
5,8
Value
5,8
WiFi
5,2
Comfort
4,4
Amenities
4,2
Location
9,6
Service
7,0
Room
6,6
Value
6,3
Breakfast
6,2
Bar
5,9
Vibe
5,8
Cleanliness
5,6
Comfort
5,3
Amenities
4,1
WiFi
3,7
Location
9,4
Service
6,9
Cleanliness
6,4
Breakfast
6,2
Bar
5,7
Vibe
5,7
Room
5,1
Amenities
4,2
Comfort
3,7
WiFi
3,5
Location
9,9
Room
6,6
Service
6,4
Cleanliness
6,2
Food
6,2
Breakfast
5,7
Vibe
5,5
Value
5,2
Comfort
4,8
Amenities
4,3
WiFi
3,7
Location
9,4
Cleanliness
6,2
Service
6,1
Room
5,7
Value
5,3
Breakfast
5,1
Vibe
5,1
Comfort
4,7
Amenities
3,8
WiFi
3,7
7,5 Good
Pros: Very close to Northwestern medical center
Cons: Wasn’t told that bar/restaurant would not be available during our stay
8,0 Excellent
Pros:
Cons: Access to a microwave would’ve been great to have.
8,8 Excellent
Pros: Very good location, in the centre of the Magnificent Mile. 15 minute walk to Navy Pier to the west. 30 minute walk to Lincoln Park to the north and 30 minute walk to the museums to the south. Room was cleaned well everyday. Lots and lots of restaurants around the hotel.
Cons:
8,8 Excellent
Pros: Great location
Cons: No room service. Bar shuts at midnight
8,0 Excellent
Pros: The location was 5-10 mins from everywhere we wanted to go
Cons: The rooms are extremely small.
10,0 Excellent
Pros: Locale
Cons:
8,0 Excellent
Pros: Great location, comfortable room
Cons: Renovations meant that breakfast was limited and the restaurant wasn’t open
9,2 Excellent
Pros: - The housekeeping lady - Gilda made sure I was well taken care of, no worries about towels or amenities needed. - The bed is really comfortable. - The location of the hotel is excellent.. within Magnificent Mile and therefore easy access to many places. - There is a microwave oven in my room that I can make use of to heat up food. - The room I stayed in was good.. no complain. - Before staying, I read about the elevators being confusing and was worried.. but actually, it’s not that bad.. just need to remember that the elevators located on the inside gives access to all levels and we’re fine. - Lots of tv channels to choose from - My check in and check out was smooth and easy.. only saw 1 staff who were really unfriendly but thank goodness I don’t have to deal with her. - Internet connection was good.. except for my last few days of stay.. but that got solved quickly too.
Cons: - The doors are too close to each other so can hear well when neighbors come and go. - No indoor slippers.. was expecting at least a pair for us to get out of shoes and socks.. - There is a microwave oven but no dish for us to put our food in. . Gotta be creative.
9,6 Excellent
Pros: The location is perfect!
Cons:
5,0 Okay
Pros: Great location
Cons: The check in time is very late! 4pm! I arrived from my travels around 3:30 and they wanted to charge $25 for "early" check in. Came back for 4p to wait almost 30 minutes in a line with everyone. Not what I'd expect from a 4 star hotel.
10,0 Excellent
Pros: Location of the hotel was perfect for what we needed. Great location to shopping and tons of restaurants. Room was clean and well appointed. Sunday brunch was a bit pricey so we didn’t eat at the hotel.
Cons: No everything was good
5,0 Okay
Pros: They didn’t clean our room and locked us out if our room on the 2nd night of stay!
Cons:
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Originally built to accommodate visitors to the Worlds Colombian Exposition in 1893, the guest rooms and suites of the Congress Plaza Hotel are truly spacious by todays standards. There are a total of 870 guest accommodations, including 36 deluxe suites, many of which overlook the beautiful waters of Lake Michigan. High speed internet in guest rooms is complimentary. Wireless internet in the lobby IS free for all registered guests. Adult rates start at age 15 and older for a fee of $20 additional per person. Smoking rooms are based on availability at check in. Iron/Ironing board & Hairdryer & safe deposit box in all guest rooms.Overnite Valet parking is $49.00. parking at next door garage is $44.00
Overall 7,6 Good
Based on 14 752 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: The view was great. The staff friendly and helpful. We also liked being able to use the same sheets and towels for our stay, saving energy.
Excellent
9,6
Pros: Location of the hotel and pricing.
Good
7,5
Pros: Good room, good service and really sweet staffs
Excellent
8,0
Pros: Rooms are very nice, view of lake is spectacular, service is excellent.
Excellent
10,0
Pros: Everything
Good
7,9
Excellent
8,0
Pros: The room was clean and it the hotel is in a great location.
Excellent
8,5
Pros: The bed was great as were the amenities. The hotel is lovely and spacious. When I commented in a different review that I was surprised not to have been offered an upgrade in a very slow time, I was immediately given one. Our 3 night stay was very pleasant.
Excellent
10,0
Pros: I love the history behind the hotel. I didn’t know about it when we first booked but once we found out it sss so cool.
Good
7,4
Pros: Location was great and the room was nice
Mediocre
3,0
Pros: Location was great
Excellent
9,0
Pros: Staff very professional & accommodating; room spacious with character
Details
Reviews
Overall 7,6 Good
Based on 14 752 reviews
Location
9,4
Service
7,1
Value
6,0
Room
5,6
Food
5,5
Cleanliness
5,3
Amenities
5,0
Vibe
5,0
WiFi
5,0
Breakfast
3,9
Wellness
1,8
Location
9,5
Service
7,6
Amenities
5,4
Room
5,4
Cleanliness
5,3
Food
5,3
Value
5,0
Vibe
4,9
Breakfast
3,9
WiFi
3,5
Wellness
1,8
Location
9,5
Service
6,7
Value
5,9
Room
5,9
Food
5,1
Vibe
5,0
Breakfast
3,8
WiFi
3,6
Wellness
1,8
Location
9,1
Service
7,1
Value
5,7
Food
5,5
Room
5,4
Comfort
4,5
Cleanliness
4,4
Amenities
4,3
Breakfast
3,8
Vibe
3,4
WiFi
3,0
Location
9,6
Service
7,2
Food
5,7
Room
5,1
Amenities
4,3
Breakfast
4,3
Vibe
3,9
Cleanliness
3,7
WiFi
3,4
Wellness
1,6
10,0 Excellent
Pros: The view was great. The staff friendly and helpful. We also liked being able to use the same sheets and towels for our stay, saving energy.
Cons: Another lamp would have been nice.
9,6 Excellent
Pros: Location of the hotel and pricing.
Cons: I was asking for a high floor, water view room but I was told they are not using the high floors because not many people booking rooms.
7,5 Good
Pros: Good room, good service and really sweet staffs
Cons: Really hard bed
8,0 Excellent
Pros: Rooms are very nice, view of lake is spectacular, service is excellent.
Cons: Hot water in upper floor bathroom sink is slow to heat up. Hot water in shower takes only about as minute to get hot.
10,0 Excellent
Pros: Everything
Cons: Nothing
7,9 Good
Pros:
Cons: Our room was soo hot. Great room and view, but I just couldn’t get comfortable at night to fall asleep
8,0 Excellent
Pros: The room was clean and it the hotel is in a great location.
Cons:
8,5 Excellent
Pros: The bed was great as were the amenities. The hotel is lovely and spacious. When I commented in a different review that I was surprised not to have been offered an upgrade in a very slow time, I was immediately given one. Our 3 night stay was very pleasant.
Cons: Many of the staff seemed indifferent to us as customers. Only after my poor review did the front desk take any interest in us and even then there were no smiles. The maintenance man we met on the elevator seemed to be the only person happy to work there.
10,0 Excellent
Pros: I love the history behind the hotel. I didn’t know about it when we first booked but once we found out it sss so cool.
Cons: Nothing
7,4 Good
Pros: Location was great and the room was nice
Cons: No parking. The price was good but the parking was not included, it and was about $50 a night so it kind of defeated the purpose of getting a good deal.
3,0 Mediocre
Pros: Location was great
Cons: Yes the television was on its last legs they brought me another one to see three times larger and brighter the bed was like laying down on concrete hard as a rock, we were in the north tower on the 7 th floor I thought we were in a Cracker Jack box you
9,0 Excellent
Pros: Staff very professional & accommodating; room spacious with character
Cons: Can use a better carpet
Originally built to accommodate visitors to the Worlds Colombian Exposition in 1893, the guest rooms and suites of the Congress Plaza Hotel are truly spacious by todays standards. There are a total of 870 guest accommodations, including 36 deluxe suites, many of which overlook the beautiful waters of Lake Michigan. High speed internet in guest rooms is complimentary. Wireless internet in the lobby IS free for all registered guests. Adult rates start at age 15 and older for a fee of $20 additional per person. Smoking rooms are based on availability at check in. Iron/Ironing board & Hairdryer & safe deposit box in all guest rooms.Overnite Valet parking is $49.00. parking at next door garage is $44.00
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7,6 Good
Based on 2 911 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Hotel Staff
Excellent
10,0
Pros: Staff was excellent, we were greeted w bottles of water. The location was great and you get free coffee and tea at the spot next door.
Okay
5,0
Pros: Had construction going and was so loud early in the morning!
Okay
4,0
Pros: The location was great!
Good
7,5
Pros: Close to plenty of restaurants and bars
Mediocre
2,0
Pros: Location
Excellent
8,0
Pros: The staff was amazing. Great location also.
Good
7,0
Pros: The location is great! Very central and walking distance to the heart of Chicago
Good
7,0
Pros: Nice toiletries, loved the Chromecast in the room. Good location.
Okay
5,0
Pros: It was in a great location and it was very nice inside.
Excellent
8,0
Pros: Ideal location, great value
Good
7,0
Pros: The rooms were small but very clean
Details
Reviews
Overall 7,6 Good
Based on 2 911 reviews
Location
9,5
WiFi
7,9
Service
7,5
Bar
6,8
Value
6,6
Cleanliness
6,0
Amenities
5,9
Room
5,2
Wellness
5,0
Breakfast
3,9
Comfort
3,6
Location
9,5
Service
6,9
Value
6,5
Amenities
5,8
Cleanliness
5,6
Room
5,3
Comfort
3,9
Location
9,3
Service
7,0
Value
6,4
Amenities
6,2
Cleanliness
5,8
Room
4,2
Comfort
3,2
Location
9,6
Service
7,8
Cleanliness
5,5
Room
5,0
Comfort
3,5
Location
9,4
Value
6,7
Service
6,3
Room
5,0
Comfort
3,8
10,0 Excellent
Pros: Hotel Staff
Cons:
10,0 Excellent
Pros: Staff was excellent, we were greeted w bottles of water. The location was great and you get free coffee and tea at the spot next door.
Cons: If you are looking for a spacious hotel, this is not the place.
5,0 Okay
Pros: Had construction going and was so loud early in the morning!
Cons:
4,0 Okay
Pros: The location was great!
Cons: My room was not clean! The toilet seat at urine on it. Incredibly tiny room.
7,5 Good
Pros: Close to plenty of restaurants and bars
Cons:
2,0 Mediocre
Pros: Location
Cons: Extra urban fee for cheap bottles of water and internet. They said it was their 'resort fee' and every hotel in Chicago charges it. I would compare the hotel and room to an upscale hostel, not a 4 star hotel. It lacked room even for a basic coffee maker.
8,0 Excellent
Pros: The staff was amazing. Great location also.
Cons: The room was very, very small. Hotel parking option was very expensive (we chose a different service). No coffee maker, fridge or microwave in room. No fan in bathroom.
7,0 Good
Pros: The location is great! Very central and walking distance to the heart of Chicago
Cons: The rooms are old and small. They didn’t even provide cups in the room to get water from the sink, so if you are thirsty, you either have to drink straight from the sink or be forced to purchase a tiny $3 bottle of water from the room.
7,0 Good
Pros: Nice toiletries, loved the Chromecast in the room. Good location.
Cons: Bedsheets were high polyester count, room was a bit cramped but not loud. Shower had hair and countertops still a bit dirty.
5,0 Okay
Pros: It was in a great location and it was very nice inside.
Cons: Rude staff. Charged a $60 deposit I wasn't aware of.$60 for hotel parking. Charged $7 AFTER we left. Way overpriced (as advertised)
8,0 Excellent
Pros: Ideal location, great value
Cons: Exceeded my expectations, I made the reservation with 3-4 hours advance notice. Same location\value made it easy decision and Hottel\room exceeded my expectations
7,0 Good
Pros: The rooms were small but very clean
Cons: The creepy off duty employee in his street clothes and winter gear trying to hit on or talk to the lady checking me in.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
We are a 100 Percent Non-Smoking Facility. Built in 1928 as the Harrison Hotel, the Travelodge Hotel Downtown has been a mainstay for generations in the area of Chicago now known as the South Loop. Featuring the charm and ambience of Chicago along with comfortable affordable accommodations, Travelodge Hotel Downtown Chicago is just the place to make your stay an unforgettable experience. Strategically located, Travelodge Hotel Downtown Chicago enjoys easy access to Chicagos Loop area shopping, theatres, museums, and most of the famous tourist attractions such as McCormick Place, Willis Tower Formerly Sears Tower, Grant Park, Millennium Park, Navy Pier, Lake Michigan and others. The hotel offers well-equipped accommodations with conveniences that are sure to satisfy your needs. Enjoy our 2 on-site restaurants. For the discerning business travelers, there is a well equipped business center. We offer full amenities to accommodate our customers needs. In-Room Coffee makers, Voice mail, High-Speed Internet Access, In-Room Safes, Cable Television are among the amenities you will find. Must be 21 yrs of age or older to check in. Let us know how we can help to accommodate your needs and to make your stay more comfortable and relaxing. Please Note Our Hotel does NOT operate a Free Airport Shuttle. There is a shuttle available through an outside source for a fee. Daily Charge for Off Site Parking.
Overall 7,1 Good
Based on 3 942 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,0
Pros: Friendly, helpful staff and a GREAT LOCATION! For an older building, the radiator seemed to work very well with minimal noise.
Poor
1,0
Pros: Clean
Excellent
8,0
Pros: Great location in the loop. The price is hard to beat for the location. Coffeemaker and hairdryer are in the room. The elevators were replaced a few years ago and now are fast and convenient.
Good
7,1
Pros: On the heart of everything
Good
6,3
Pros: Great location the city.
Good
7,0
Pros: Location Availability of coffee maker and ironing
Poor
1,0
Pros: Staff was absolutely rude as hell. Really made an unpleasant stay. Not friendly and the rooms are sooooo out of date hot water heater is so loud. Window AC was old and moldy looking
Excellent
8,0
Pros: The bed was amazing. Staff was super nice and I loved the view.
Good
6,0
Pros: Location put it within walking distance of everywhere we needed to be.
Excellent
9,2
Pros: In the middel of everything you as an tourist can wish for. Breakfast, that you can buy in hotel, is excellent.
Okay
5,0
Pros: Location
Good
6,0
Pros: Location! Perfect location in downtown Chicago! Close to all the key tourist destinations in Chicago.
Details
Reviews
Overall 7,1 Good
Based on 3 942 reviews
WiFi
9,2
Location
9,0
Food
8,6
Service
7,8
Breakfast
5,3
Room
4,9
Comfort
3,4
Bar
2,9
Vibe
2,8
Wellness
0,0
Location
9,1
Food
8,6
Service
8,3
Breakfast
5,3
Room
5,0
Comfort
3,5
Vibe
2,7
Location
8,7
Food
8,5
Service
7,0
Breakfast
5,4
Cleanliness
5,2
Room
3,4
Comfort
2,2
Vibe
1,8
Location
9,1
Food
8,9
Service
7,7
Cleanliness