Staff were super friendly. Evening cocktails and breakfast were extra bonus!
4 stars
Embassy Suites by Hilton Chicago Downtown River North
Photos of Embassy Suites by Hilton Chicago Downtown River North
Overview
Embassy Suites Chicago - Downtown is situated in Chicago and is within a short walk of local landmarks, including Michigan Avenue and Magnificent Mile. It provides a gym, as well as an indoor pool, valet parking and a 24-hour reception.
There are a range of facilities on offer to guests of the hotel, such as a concierge, babysitting/child services and meeting facilities. Additionally, the multilingual staff are available to offer assistance.
Every comfortable room at Embassy Suites Chicago - Downtown features a coffee maker, a refrigerator and a flat-screen TV, as well as all the essentials for an enjoyable stay. They provide a sofa bed, internet access and a desk.
The hotel's on-site restaurant, Osteria Via Stato, is a popular spot to have a meal.
Embassy Suites Chicago - Downtown is within walking distance of Merchandise Mart Railway Station, connecting guests with the surrounding area. The Chicago Theater, John Hancock Center Observatory and the Michigan Avenue Bridge are a short stroll away.
Latest deals for Embassy Suites by Hilton Chicago Downtown River North
Amenities at Embassy Suites by Hilton Chicago Downtown River North
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Designated smoking area
Dining
- Grocery deliveries
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Family friendly
- Babysitting or child care
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Ironing service
- Iron and ironing board
Things to do
- Gift shop
- Beach access
- Bicycle hire
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
Fitness
- Fitness centre
Pool
- Indoor pool
Reviews of Embassy Suites by Hilton Chicago Downtown River North
8.3
Very good
2500 verified ratings
Wonderful
1216
Very good
410
Good
311
Okay
161
Fair
148
Mediocre
71
Poor
184
Summary of reviews
Guests say
Guests have expressed significant concerns about the cleanliness of the hotel, with multiple reports of black mold, unclean rooms, and tips found in couch cushions. However, many guests appreciated the hotel's location, noting its convenience and proximity to dining and shopping options. The breakfast offerings received positive remarks, with guests enjoying the variety and quality of food available.AI-generated from customer reviews
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8.4 out of 10
1386 reviews
8.1 out of 10
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8.9 out of 10
19 reviews
8.4 out of 10
7 reviews
All reviews
The location was excellent. The breakfast was very good. The room was very clean.
Cons (-) The arrangement of the lobby caused needless delay for check in.
Pros (+) Great location.
Cons (-) Long check-in despite using the mobile app in advance. Staff tried checking me into the wrong room (I have a common name). No housekeeping one day (not sure how they entirely missed us). Staff/hotel seemed clueless there was a marathon in Chicago.
Pros (+) Location, helpfulness of the staff
Cons (-) Somewhat disappointed by the free breakfast which 'hard closed' at 9.30..
Pros (+) Amazing staff and very nice looking rooms. The pool was ok.
Cons (-) Breakfast was over a little early. My room had a continuing smell of fried chicken which we didn't have in the room. Be careful when ordering from kayak. When I put my parameters in for my room to have a king suite with a sofa for three adults and a child; also to include parking. When I got to the room it was only a king bed so hey had to move me to a double bed room since they were sold out of k...
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Pros (+) Two rooms refrigerator breakfast happy hour staff
Location
600 North State Street, Chicago, IL 60654
What's nearby
- Magnificent Mile0.4 km
- Chicago Riverwalk0.7 km
- 360 CHICAGO0.8 km
- Chicago Theater0.8 km
- Chicago Cultural Center1 km
- Cloud Gate1.2 km
- Millennium Park1.2 km
- Art Institute of Chicago1.5 km
- Chicago Lakefront Trail1.5 km
- Symphony Center1.5 km
- Willis Tower1.7 km
- Grant Park2 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Embassy Suites by Hilton Chicago Downtown River North
Low season | September |
|---|---|
High season | September |
Average price (weeknight) | R4 185 |
When to book a room at Embassy Suites by Hilton Chicago Downtown River North
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8,3 |
|---|---|
Distance to city centre | 1,9 km |
Nearest airport | Chicago Midway |
Distance to airport | 15,3 km |