The Royal Sonesta Chicago Downtown
4 stars

The Royal Sonesta Chicago Downtown

71 East Wacker Drive, Chicago, IL 60601, United States
Chicago, IL
See location+1 312 346 7100
From
R2 809
Cheapest

rate per night

8,7
Very good
based on 3250 reviews
3 250 reviews
Room type
Provider
Nightly total
King room
R2 809
Standard Room
R3 049
Deluxe room
R3 161

Photos of The Royal Sonesta Chicago Downtown

Overview

Royal Sonesta Chicago Riverfront is located in Chicago and is close to the Art Institute of Chicago. Views of Chicago River and the local area can also be admired from the property.

This art deco hotel provides an in-house fitness centre, free Wi-Fi and a ballroom. Staff are available 24/7 and can help with booking tours and tickets.

Royal Sonesta Chicago Riverfront provides chic rooms equipped with a hair dryer, plus all the essentials to ensure a comfortable stay.

During their stay, guests can enjoy breakfast, lunch and dinner at Hoyt's, which offers American dishes. A choice of cafés and restaurants can also be found nearby.

The hotel is situated on the shores of Lake Michigan and is within walking distance of the Chicago Theater and the Michigan Avenue Bridge. Magnificent Mile, Chicago Loop and Millennium Park are a short stroll away.

8,7
Very good rating
Based on 3 250 verified guest reviews

Latest deals for The Royal Sonesta Chicago Downtown

Sat 19/7
Sun 20/7
Queen room
2 queen beds
2 queen beds
2 queen beds
Double room
bed type unknown
1 king bed
1 twin bed
Premier Room
1 king bed
bed type unknown
2 queen beds
Standard Room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
1 king bed
2 queen beds
1 king bed
King room
bed type unknown
bed type unknown
bed type unknown
Superior room
1 king bed
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Royal Sonesta Chicago Downtown

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas
  • Meeting/Banquet facilities
  • Internet

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Concierge service
  • Meeting/Banquet facilities
  • Private check-in/check-out
  • 24-hour front desk

Basics

  • Wi-Fi (surcharge)
  • Wi-Fi available in all areas
  • Internet
  • Air-conditioned
  • Smoke alarms
  • Heating

Accessibility and suitability

  • No smoking
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Hypoallergenic

Dining

  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom

Workspace

  • Fax/photocopying
  • Desk

General

  • Family rooms
  • Storage available

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Reviews of The Royal Sonesta Chicago Downtown

8.7
Very good
3250 verified ratings
Wonderful
1758
Very good
595
Good
463
Okay
162
Fair
140
Mediocre
48
Poor
84

Summary of reviews

Guests say
Guests appreciated the hotel's location and views, especially near attractions like Navy Pier and Michigan Avenue. However, many expressed dissatisfaction with the service, citing unhelpful staff and long wait times. Cleanliness was also a concern, with reports of dirty bathrooms and outdated facilities. Overall, while the location is a highlight, improvements in service and maintenance are needed.
AI-generated from customer reviews
Location10 out of 10
Cleanliness2.5 out of 10
Service1 out of 10
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All reviews

10
Wonderful
Charlie, Jan 2020
Pros (+) Room, Location
10
Wonderful
Bob, Feb 2019
Pros (+) Suite type room for affordable price. Wonderful access to Michigan Ave, Art Museum, and river. Breakfast included was great.
Cons (-) Charging $300 for potential incidental usage is exorbitant.
10
Wonderful
Anonymous, Dec 2018
Pros (+) That shower in the king room was to die for.
Cons (-) No air vents in the bathroom.
7.1
Good
Anonymous, Sept 2018
Pros (+) The staff was excellent. Very helpful, respectful, and pleasant. The doorman, Mark, had exceptional guest service skills. I felt completely taken care of.
Cons (-) The room was hot and muggy, which didn't change despite having the thermostat set as low as it would go. The elevators took FOREVER. It was not uncommon to wait 10-15 minutes once calling the elevator to have it arrive. Food in the hotel was fine, nothing special and expensive.
7.4
Good
Josh, Jul 2018
Pros (+) Great downtown location
Cons (-) An elevator was down for a major overhaul, fine. One of the three remaining was getting stuck on floors for extended periods of time, and we heard it even fell four floors while someone was on it. Customer’s safety is clearly not a number one concern for this hotel.
8.5
Very good
Anonymous, Jan 2018
Pros (+) Great price and location.
Cons (-) The bathroom was not clean, there was a previous guest's hair all over the shower walls. It was pretty disgusting.
10
Wonderful
Anonymous, Oct 2017
Pros (+) Have to say I was pleasantly surprised. The reviews worried me but this hotel is amazing and the staff is very helpful. We arrived late (1:30 am) and was given one of their vacation rentals and were told we would need to move to another room the next morning. They upgraded us to a corner room suite for our full stay. The view of the river was perfect!
Cons (-) Facing the Trump Tower.......
7.7
Good
Anonymous, Aug 2017
Pros (+) Riverfront central location next to Michigan Avenue. The view outside the window of the river is great, Trump Tower is a matter of taste. The gym is fantastic with nice equipment, a great view and it is empty in the mornings. Hoyt's is a nice bar.
Cons (-) No minibar or snacks for kids. Big complimentary Bottled water, creamer and sugar for coffee are prerequisites for a grand hotel. Parking is tight even with valet parking with congestion outside the hotel.
6.5
Okay
Anonymous, Aug 2017
Pros (+) Perfect location, easy access to shopping, restaurants and museums
Cons (-) A/C unit blew like a box fan and was quite annoying and not adjustable, toilet clogged and took time for staff to assist, we had a rental car and parking onsite was convenient but outrageously priced...in hindsight I would have booked elsewhere.
7.7
Good
Anonymous, Jul 2017
Pros (+) Everything in the room will be good! view is the best!!! Location is the best of the best!
Cons (-) When we check in, nobody tell us about breakfast, it is not include. When we check out we we're waiting car about an hour, the gay on the destination almost lost our parking ticket!

Location

71 East Wacker Drive, Chicago, IL 60601

What's nearby

  • Michigan Avenue Bridge179 m
  • Chicago Theater263 m
  • Millennium Park0.6 km
  • Magnificent Mile0.8 km
  • Michigan Avenue0.8 km
  • Art Institute of Chicago0.9 km
  • Museum of Contemporary Art1.1 km
  • River North1.2 km
  • Chicago Board of Trade Building1.2 km
  • Willis Tower1.3 km
  • Grant Park1.4 km
  • Navy Pier1.9 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about The Royal Sonesta Chicago Downtown

Low season

High season

Average price (weeknight)

Average price (weekend night)

December
July
R4 258
R6 126
Cheapest month to stay with an average 18% drop in price.
Most expensive month to stay with an average 18% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Royal Sonesta Chicago Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Royal Sonesta Chicago Downtown

  • If you’re after a cheap room at The Royal Sonesta Chicago Downtown, then you should consider staying during the low season. The cheapest deals can generally be found in December and July.
  • The cheapest price a room at The Royal Sonesta Chicago Downtown was booked for on KAYAK in the last 2 weeks was R6 126, while the most expensive was R6 126.
  • How long should you stay at The Royal Sonesta Chicago Downtown? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at The Royal Sonesta Chicago Downtown

  • Where is The Royal Sonesta Chicago Downtown located?

    The Royal Sonesta Chicago Downtown is located at 71 East Wacker Drive in Loop, 1,3 km from the centre of Chicago. Michigan Avenue Bridge is the closest landmark to The Royal Sonesta Chicago Downtown.

  • When is check-in time and check-out time at The Royal Sonesta Chicago Downtown?

    Check-in time is 16:00 and check-out time is 11:00 at The Royal Sonesta Chicago Downtown.

  • How far is The Royal Sonesta Chicago Downtown from the airport?

    The Royal Sonesta Chicago Downtown is 14,9 km from Chicago Midway.

  • How does KAYAK find such great The Royal Sonesta Chicago Downtown hotel deals?

    KAYAK scours the web for all room deals available at The Royal Sonesta Chicago Downtown in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Royal Sonesta Chicago Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Royal Sonesta Chicago Downtown.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,4
1,3 km
Chicago Midway
15,0 km

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