Royal Sonesta Chicago Riverfront

Grand

Riverfront central location next to Michigan Avenue. The view outside the window of the river is great, Trump Tower is a matter of taste. The gym is fantastic with nice equipment, a great view and it is empty in the mornings. Hoyt's is a nice bar.

No minibar or snacks for kids. Big complimentary Bottled water, creamer and sugar for coffee are prerequisites for a grand hotel. Parking is tight even with valet parking with congestion outside the hotel.

Everything in the room will be good! view is the best!!! Location is the best of the best!

When we check in, nobody tell us about breakfast, it is not include. When we check out we we're waiting car about an hour, the gay on the destination almost lost our parking ticket!

I had booked a 'Deluxe' room with city view and got a good deal via booking.com. Based on the (very) positive reviews here I was at first a bit disappointed. There was nothing wrong with the room, in fact it is rather spacious, but in the end it was rather basic and maybe not as good as I had expected. I then asked for an upgrade and for a small additional fee changed my reservation to a 'Superior' room with river view - and this room was really very nice. It is much more modern than the 'Deluxe' room, the bathroom is amazing and overall its just more luxurious and definately worth the extra fee. My recommendation: they have 'superior' rooms that have bathtub and shower combined and some that have them apart. The rooms that have them apart are apparently nicer but there are also not so many of those. Furthermore, the gym is very good and modern, apparently it has been renovated recently.

Some of the staff at the front desk is more helpful than others. At first they told me a room upgrade is generally not possible, then I asked someone else a bit later and all over sudden it was possible. Also, some of the staff at the main entrance does not seem very attentive. The attached bar/restaurant is okay, not amazing, but okay.

We were thrilled with the river view room, its spaciousness, and the hotel's proximity to major attractions and shopping.

I had stayed at this hotel before and enjoyed my stay. It is in the center of town close to where I need to be and is moderatly priced for the area.

location

nothing much

The staff were extremely helpful and accommodating. They were always willing to give suggestions and help us have a great experience in Chicago. I also liked the view! It was fantastic! If you have a choice, go for a corner room- the 14'S.

Nope! It was great!

The holet was in a great location, close to everything. the river view was very nice worht the extra $. I would definetely stay again!

It was lacking a holtel bar and restraunt and other amenities.