Great place to stay, with so many amazing places nearby. Walking and ride sharing is all we really needed.
4 stars
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Photos of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Overview
This contemporary hotel is located in River North, and features free Wi-Fi, a rooftop terrace and an express check-in and check-out feature. It is situated a brief walk from Michigan Avenue, the Michigan Avenue Bridge and Magnificent Mile.
There are a range of facilities available to guests of The Gwen a Luxury Collection Hotel Michigan Avenue Chicago, such as a 24-hour business centre, a 24-hour reception and valet parking. Additionally, the multilingual staff are on hand to offer assistance. The hotel also offers a well-equipped fitness centre.
The rooms are air conditioned and include a mini bar, a desk and a refrigerator.
The Gwen a Luxury Collection Hotel Michigan Avenue Chicago has its own on-site restaurant, convenient for those preferring to dine in. Alternatively, there are a selection of other eating options just a short walk away. Guests can relax with a beverage in the hotel's cosy lounge bar.
O'Hare International Airport is around a 30-minute car ride from The Gwen a Luxury Collection Hotel Michigan Avenue Chicago and Merchandise Mart Railway Station is within walking distance. The helpful staff at the tour desk are available to organise tours and activities in Chicago.
Latest deals for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Valet parking
- Business centre
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- Bottle of water
- 24-hour front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Hypoallergenic
- No smoking
- Lowered sink
- Toilet with grab rails
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
General
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Refrigerator
- Food can be delivered to guest accommodation
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Smartphone dock
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Parking and transportation
- EV charging station
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Trouser press
Outdoor
- Terrace/Patio
- Outdoor furniture
- Garden
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Beach access
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Fitness
- Fitness centre
Reviews of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
9.0
Wonderful
295 verified ratings
Wonderful
211
Very good
34
Good
14
Okay
15
Fair
12
Mediocre
6
Poor
3
Summary of reviews
Guests say
Guests enjoyed the hotel's cleanliness, comfortable beds, and great location. However, several reviews mentioned issues with noise levels, particularly at night, and some guests had negative experiences with customer service and amenities.AI-generated from customer reviews
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8.8 out of 10
5 reviews
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3 reviews
All reviews
My room was a bit technically behind for connecting my devices. But the room was clean and comfortable!! I tried to check in early and provided my mobile number with the front desk representative to call. I did not get a call, but the room was available at 3p. Not a problem, but not what I had become use to. But this was my first trip in a year! No harm, no foul!!!
Pros (+) Nice location and outdoor eating
Cons (-) One of the front desk staff was not that friendly.
Location
521 North Rush Street, Chicago, IL 60611
What's nearby
- Magnificent Mile389 m
- Chicago Riverwalk0.4 km
- Chicago Theater0.7 km
- 360 CHICAGO0.8 km
- Chicago Cultural Center0.9 km
- Millennium Park1 km
- Cloud Gate1 km
- Chicago Lakefront Trail1.3 km
- Art Institute of Chicago1.3 km
- Symphony Center1.4 km
- Willis Tower1.6 km
- Grant Park1.8 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Price per night. Prices are not fixed and may vary with time.
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Value for money | 8,1 |
|---|---|
Distance to city centre | 1,8 km |
Nearest airport | Chicago Midway |
Distance to airport | 15,3 km |