The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4 stars
521 North Rush Street, Chicago, IL 60611, United States
Chicago, IL
8,9
Very good
based on 292 reviews
292 reviews
Sun 16/11
-
Mon 17/11
1 room, 2 guests
Deals from
R3 950
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room
R3 950
King room
R5 619
Deluxe room
R6 451
53 more The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago deals
53 more The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

This contemporary hotel is located in River North, and features free Wi-Fi, a rooftop terrace and an express check-in and check-out feature. It is situated a brief walk from Michigan Avenue, the Michigan Avenue Bridge and Magnificent Mile.

There are a range of facilities available to guests of The Gwen a Luxury Collection Hotel Michigan Avenue Chicago, such as a 24-hour business centre, a 24-hour reception and valet parking. Additionally, the multilingual staff are on hand to offer assistance. The hotel also offers a well-equipped fitness centre.

The rooms are air conditioned and include a mini bar, a desk and a refrigerator.

The Gwen a Luxury Collection Hotel Michigan Avenue Chicago has its own on-site restaurant, convenient for those preferring to dine in. Alternatively, there are a selection of other eating options just a short walk away. Guests can relax with a beverage in the hotel's cosy lounge bar.

O'Hare International Airport is around a 30-minute car ride from The Gwen a Luxury Collection Hotel Michigan Avenue Chicago and Merchandise Mart Railway Station is within walking distance. The helpful staff at the tour desk are available to organise tours and activities in Chicago.

8,9
Very good rating
Based on 292 verified guest reviews

Latest deals for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Sun 16/11
Mon 17/11
Queen room
2 queen beds
R7 381
nightly with fees
2 queen beds
R9 803
nightly with fees
Deluxe room
2 queen beds
R6 451
nightly with fees
2 queen beds
R6 614
nightly with fees
2 queen beds
R6 789
nightly with fees
Superior room
1 king bed
R3 950
nightly with fees
1 king bed
R4 009
nightly with fees
2 queen beds
R4 726
nightly with fees
Standard Room
bed type unknown
R6 725
nightly with fees
bed type unknown
R7 144
nightly with fees
King room
1 king bed
R5 619
nightly with fees
1 king bed
R6 688
nightly with fees
1 king bed
R6 810
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Valet parking
  • Business centre
  • Flat-screen TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Lower bathroom sink
  • Lowered sink
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible parking
  • Toilet with grab rails

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Guest accommodation is disinfected between stays
  • First-aid kit
  • Safe

General

  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Refrigerator

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Smartphone dock

Bedroom

  • Feather pillow
  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Private parking
  • EV charging station
  • Valet parking

Outdoor

  • Outdoor furniture
  • Outdoor fireplace
  • Garden
  • Terrace/Patio

Laundry

  • Laundry facilities
  • Laundry service
  • Trouser press
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop
  • Beach access

Family friendly

  • Babysitting or child care
  • Cribs available

Fitness

  • Fitness centre

Reviews of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

8,9
Very good
292 verified ratings
Wonderful
211
Very good
34
Good
12
Okay
14
Fair
12
Mediocre
6
Poor
3

Summary of reviews

Guests say
Guests appreciated the hotel's great location, spacious and clean rooms, and wonderful amenities. However, some expressed dissatisfaction with the service, particularly mentioning rude staff and issues with maintenance in public areas. Overall, while the hotel has many positives, guests felt it did not fully meet luxury expectations for the price.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service3 out of 10
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All reviews

10
Wonderful
Doug, Feb 2025
Great place to stay, with so many amazing places nearby. Walking and ride sharing is all we really needed.
8.0
Very good
Bill, Dec 2021
My room was a bit technically behind for connecting my devices. But the room was clean and comfortable!! I tried to check in early and provided my mobile number with the front desk representative to call. I did not get a call, but the room was available at 3p. Not a problem, but not what I had become use to. But this was my first trip in a year! No harm, no foul!!!
7.7
Good
Anonymous, Jun 2018
Pros (+) Nice location and outdoor eating
Cons (-) One of the front desk staff was not that friendly.

Location

521 North Rush Street, Chicago, IL 60611

What's nearby

  • Michigan Avenue Bridge298 m
  • Michigan Avenue0.4 km
  • Magnificent Mile0.4 km
  • Chicago Theater0.7 km
  • Museum of Contemporary Art0.7 km
  • River North0.9 km
  • Millennium Park1 km
  • Art Institute of Chicago1.3 km
  • Chicago Board of Trade Building1.6 km
  • Willis Tower1.6 km
  • Grant Park1.8 km
  • Navy Pier1.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

  • Where is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago located?

    The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located at 521 North Rush Street in Near North Side, 1,7 km from the centre of Chicago. Michigan Avenue Bridge is the closest landmark to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago.

  • When is check-in time and check-out time at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

    Check-in time is 15:00 and check-out time is 12:00 at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago.

  • How far is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago from the airport?

    The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is 15,3 km from Chicago Midway.

  • How does KAYAK find such great The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago hotel deals?

    KAYAK scours the web for all room deals available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,7
1,7 km
Chicago Midway
15,3 km

Everything you need to know for your stay in Chicago