Swissôtel Chicago

4 stars
323 East Wacker Drive, Chicago, IL 60601, United States
Chicago, IL
+1 312 565 0565
8,6
Very good
based on 2383 reviews
2 383 reviews
Fri 13/3
-
Sat 14/3
1 room, 2 guests
Deals from
R1 484
/Cheapest rate per night
Room type
Provider
Nightly total
Classic room
R1 484
Standard Room
R1 883
Resort Room
R1 950
72 more Swissôtel Chicago deals
72 more Swissôtel Chicago deals
Lounge
Outdoor view
Living room
Hotel amenity
Building
Lounge
Building
Other
Bedroom
Other
Conference room
Living room
Bedroom
Bedroom
Gym
Conference room
Hallway
Conference room
Banquet hall
Lobby
Other
Lobby
Bedroom
Building
Banquet hall
Business centre
Lobby
Bedroom
Other
Outdoor view
Lobby
Other
Conference room
Bedroom
Lounge
Other
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Other
Outdoor view
Bedroom
Bedroom
Other
Lounge
Conference room
Room amenity
Bedroom
Stairs
Living room
Restaurant
Gym
Banquet hall
Bedroom
Outdoor view
Conference room
Bathroom
Other
Photos of Swissôtel Chicago
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Swissotel Chicago offers contemporary accommodation in Chicago and is within walking distance of Randolph Wabash Railway Station. It also provides an indoor pool and a sauna.

There are a variety of facilities available to those staying at Hotel Swissotel Chicago, including an express check-in and check-out feature, valet parking and a 24-hour reception. Airport transfers, a dry cleaning service, babysitting/child services and a laundry service are available on enquiry.

Recently refurbished, Swissotel has 661 luxury rooms. Wireless internet access and a refrigerator can also be found in each.

Swissotel Chicago's in-house restaurant offers a hassle-free option for guests wanting to dine in. Alternatively, there is a large range of international restaurants nearby.

Swissotel Chicago Hotel is also moments from the area's popular establishments, and the Michigan Avenue Bridge and Millennium Park are a 10-minute walk away. Magnificent Mile and Clark-Lake Railway Station are within a 20-minute walk.

Latest deals for Swissôtel Chicago

Fri 13/3
-
Sat 14/3
King room
No inclusions
1 king bed
R2 369
nightly with VAT
No inclusions
1 king bed
R2 992
nightly with VAT
No inclusions
bed type unknown
R3 486
nightly with VAT
Premier Room
No inclusions
1 king bed
R8 683
nightly with VAT
Standard Room
No inclusions
bed type unknown
R1 883
nightly with VAT
No inclusions
bed type unknown
R1 916
nightly with VAT
No inclusions
bed type unknown
R1 916
nightly with VAT
Double room
No inclusions
1 twin bed
R2 156
nightly with VAT
No inclusions
2 double beds
R4 480
nightly with VAT
No inclusions
bed type unknown
R4 546
nightly with VAT
Classic room
No inclusions
2 double beds
R1 484
nightly with VAT
No inclusions
bed type unknown
R1 532
nightly with VAT
No inclusions
bed type unknown
R1 636
nightly with VAT
Resort Room
No inclusions
bed type unknown
R1 950
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Swissôtel Chicago

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Valet parking
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Wi-Fi (surcharge)
  • Internet
  • Linens
  • Towels
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

General

  • River view
  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Lake view
  • Landmark view
  • Telephone
  • Carpeted
  • City view
  • Storage available

Services and conveniences

  • ATM on-site
  • Business centre
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Foot massage
  • Express check-out
  • 24-hour front desk

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Accessible by lift
  • Hypoallergenic
  • No smoking
  • Lower bathroom sink
  • Toilet with grab rails
  • Upper floors accessible by lift

Bathroom

  • Shower
  • Higher-level toilet
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Dining

  • Wine glasses
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Things to do

  • Gift shop
  • Beach access
  • Bicycle hire
  • Pool table
  • Windsurfing

Health and safety

  • Daily housekeeping
  • First-aid kit
  • Carbon monoxide detector
  • Safe

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Laundry

  • Laundry service
  • Iron and ironing board

Bedroom

  • Alarm clock
  • Sofa bed

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Cribs available
  • Babysitting/child care services (surcharge)

Fitness

  • Fitness classes
  • Fitness centre

Outdoor

  • Garden

Reviews of Swissôtel Chicago

8,6
Very good
2383 verified ratings
Wonderful
1442
Very good
368
Good
197
Okay
109
Fair
111
Mediocre
43
Poor
111

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location and cleanliness, with many highlighting the stunning views and friendly staff. However, there were complaints about service issues, particularly regarding invoicing and staff professionalism. Some guests also mentioned minor maintenance issues and high prices for certain amenities.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service3 out of 10
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All reviews

4.0
Mediocre
Daniel, Aug 2025
The urban experience fee feels totally made up and a way to fleece guests. It soured me on the experience and made me feel like I was just there to squeeze more money out of me. The hotel was fine, bu...
Read more
10
Wonderful
Steven, Nov 2024
For early check-in they charge $100. That’s ridiculous especially when they were half full. Plus charging for bottled water in room is also gouging.
10
Wonderful
Anonymous, Jun 2021
Pros (+) The room was clean, the views were spectacular, and the shower head was the best ever. The kind of place where you want to take their shower products home with you afterwards!
Cons (-) We stayed in a double queen room. The beds were more like full sized just FYI If you’re trying to squeeze two adults in each bed
10
Wonderful
Kelley, Jun 2021
Pros (+) Staff nice. Enjoyed grab and go food area. Amazing view from my room 1505
Cons (-) Wifi did not work at any point. Sometimes front desk lines long.
10
Wonderful
Lauren, Oct 2020
Pros (+) Clean, spacious room. We had a great view.
9.1
Wonderful
Steve, Aug 2020
Pros (+) Corner PREMIER rooms had unbeatable views of the river, downtown and the lake.
10
Wonderful
Shyaine, Jul 2020
Pros (+) Swissotel is located perfectly by everything! Clean, comfort, room 3401 has a PERFECT view!! Staff was excellent!!
10
Wonderful
Carlotta, Jul 2020
Pros (+) View was amazing and great location!
5.7
Fair
Rana, Dec 2019
Pros (+) Location and views
Cons (-) There was no hot water, staff were not helpful. I never experienced this at anywhere before. there was no hot water for shower and had to check out with no shower!
10
Wonderful
Anonymous, Jul 2019
Pros (+) Location, view of navy pair and the room was clean!

Location

323 East Wacker Drive, Chicago, IL 60601

What's nearby

  • Michigan Avenue Bridge0.4 km
  • Millennium Park0.5 km
  • Chicago Theater0.7 km
  • Magnificent Mile0.9 km
  • Michigan Avenue0.9 km
  • Art Institute of Chicago0.9 km
  • Museum of Contemporary Art1.1 km
  • Grant Park1.3 km
  • Navy Pier1.4 km
  • Chicago Board of Trade Building1.5 km
  • River North1.6 km
  • Willis Tower1.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Swissôtel Chicago

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Swissôtel Chicago

  • Where is Swissôtel Chicago located?

    Swissôtel Chicago is located at 323 East Wacker Drive in Loop, 1,5 km from the centre of Chicago. Michigan Avenue Bridge is the closest landmark to Swissôtel Chicago.

  • When is check-in time and check-out time at Swissôtel Chicago?

    Check-in time is 15:00 and check-out time is 12:00 at Swissôtel Chicago.

  • How far is Swissôtel Chicago from the airport?

    Swissôtel Chicago is 15,3 km from Chicago Midway.

  • How does KAYAK find such great Swissôtel Chicago hotel deals?

    KAYAK scours the web for all room deals available at Swissôtel Chicago in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Swissôtel Chicago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Swissôtel Chicago.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,2
1,5 km
Chicago Midway
15,3 km

Everything you need to know for your stay in Chicago