Swissôtel Chicago

4 stars
8,5
Very good
based on 2468 reviews
2 468 reviews
323 East Wacker Drive, Chicago, IL 60601, United States
323 East Wacker Drive, Chicago, IL
+1 312 565 0565
Wed 11/11
-
Thu 12/11
2 guests, 1 room
Lounge
Outdoor view
Living room
Hotel amenity
Building
Building
Bedroom
Lounge
Bedroom
Living room
Conference room
Bedroom
Conference room
Gym
Conference room
Hallway
Lobby
Banquet hall
Bedroom
Conference room
Building
Lobby
Banquet hall
Lobby
Bedroom
Outdoor view
Other
Hallway
Bedroom
Other
Conference room
Bedroom
Other
Conference room
Lounge
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Other
Outdoor view
Other
Lounge
Conference room
Stairs
Bedroom
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Bedroom
Conference room
Restaurant
Living room
Gym
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Swissotel Chicago offers contemporary accommodation in Chicago and is within walking distance of Randolph Wabash Railway Station. It also provides an indoor pool and a sauna.

There are a variety of facilities available to those staying at Hotel Swissotel Chicago, including an express check-in and check-out feature, valet parking and a 24-hour reception. Airport transfers, a dry cleaning service, babysitting/child services and a laundry service are available on enquiry.

Recently refurbished, Swissotel has 661 luxury rooms. Wireless internet access and a refrigerator can also be found in each.

Swissotel Chicago's in-house restaurant offers a hassle-free option for guests wanting to dine in. Alternatively, there is a large range of international restaurants nearby.

Swissotel Chicago Hotel is also moments from the area's popular establishments, and the Michigan Avenue Bridge and Millennium Park are a 10-minute walk away. Magnificent Mile and Clark-Lake Railway Station are within a 20-minute walk.

8,5
Very good
2468 reviews

Latest deals for Swissôtel Chicago

Wed 11/11
-
Thu 12/11
Deals from
R1 486
•Cheapest rate per night
Compare prices for Premier Room, Classic room and 50 more Swissôtel Chicago deals.
Premier Room, bed type unknown
R1 486
nightly with fees
Classic room, bed type unknown
R2 441
nightly with fees
Double room, 1 king bed
R4 393
nightly with fees
Classic room, 1 double bed
R1 711
nightly with fees
King room, bed type unknown
R6 040
nightly with fees
Classic room, 2 double beds
R1 939
nightly with fees
Double room, bed type unknown
R5 657
nightly with fees
King room, 1 king bed
R6 090
nightly with fees
Classic room, bed type unknown
R2 236
nightly with fees
Classic room, bed type unknown
R2 362
nightly with fees
King room, bed type unknown
R4 194
nightly with fees
Classic room, 1 king bed
R2 454
nightly with fees
Standard Room, bed type unknown
R4 791
nightly with fees
Classic room, 1 king bed
R2 454
nightly with fees
King room, 1 king bed
R5 356
nightly with fees
Standard Room, 1 king bed
R5 755
nightly with fees
Classic room, bed type unknown
R2 502
nightly with fees
Standard Room, 2 double beds
R2 529
nightly with fees
King room, 1 king bed
R2 529
nightly with fees
Double room, 2 double beds
R4 603
nightly with fees
Double room, bed type unknown
R2 556
nightly with fees
Classic room, bed type unknown
R3 928
nightly with fees
Classic room, 1 king bed
R3 146
nightly with fees
King room, 1 king bed
R7 555
nightly with fees
Double room, 2 double beds
R11 462
nightly with fees
Resort Room, bed type unknown
R3 275
nightly with fees
Classic room, bed type unknown
R12 278
nightly with fees
Classic room, 1 king bed
R3 313
nightly with fees
King room, 1 king bed
R4 280
nightly with fees
Classic room, 1 king bed
R3 732
nightly with fees
King room, bed type unknown
R4 837
nightly with fees
Double room, 2 double beds
R11 164
nightly with fees
Classic room, bed type unknown
R3 845
nightly with fees
Premier Room, bed type unknown
R4 228
nightly with fees
Double room, 2 double beds
R14 416
nightly with fees
Classic room, bed type unknown
R3 854
nightly with fees
Classic room, bed type unknown
R3 886
nightly with fees
King room, 1 king bed
R7 359
nightly with fees
Premier Room, 1 king bed
R15 315
nightly with fees
Classic room, bed type unknown
R3 961
nightly with fees
King room, 1 king bed
R6 912
nightly with fees
Double room, 2 double beds
R7 298
nightly with fees
Classic room, 2 double beds
R4 573
nightly with fees
Standard Room, bed type unknown
R8 846
nightly with fees
Double room, 2 double beds
R18 844
nightly with fees
Classic room, bed type unknown
R6 650
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Swissôtel Chicago

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business centre
  • Flat-screen TV
  • TV

Reviews of Swissôtel Chicago

8,5
Very good
2468 verified ratings
Wonderful
1486
Very good
372
Good
203
Okay
126
Fair
117
Mediocre
47
Poor
117

Summary of reviews

Guests say
Guests consistently praise the hotel's excellent location, with many highlighting its proximity to major attractions and beautiful views. The comfort of the beds and the spaciousness of the rooms are also frequently mentioned as positives. Cleanliness and service receive mixed feedback, with some guests reporting issues with housekeeping and staff, while others found the hotel clean and the staff helpful. Overall, the hotel is appreciated for its prime location and comfortable accommodations, though there are occasional concerns about cleanliness and service consistency.
AI-generated from customer reviews
Location10 out of 10
Bed Comfort9 out of 10
Room Size8.5 out of 10
Cleanliness5 out of 10
Service5 out of 10
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All reviews

4.0
Mediocre
Daniel, Aug 2025
The urban experience fee feels totally made up and a way to fleece guests. It soured me on the experience and made me feel like I was just there to squeeze more money out of me. The hotel was fine, but the nickel-and-diming gave me a negative perception of this hotel
10
Wonderful
Steven, Nov 2024
For early check-in they charge $100. That’s ridiculous especially when they were half full. Plus charging for bottled water in room is also gouging.
10
Wonderful
Anonymous, Jun 2021
Pros (+) The room was clean, the views were spectacular, and the shower head was the best ever. The kind of place where you want to take their shower products home with you afterwards!
Cons (-) We stayed in a double queen room. The beds were more like full sized just FYI If you’re trying to squeeze two adults in each bed
10
Wonderful
Kelley, Jun 2021
Pros (+) Staff nice. Enjoyed grab and go food area. Amazing view from my room 1505
Cons (-) Wifi did not work at any point. Sometimes front desk lines long.
10
Wonderful
Lauren, Oct 2020
Pros (+) Clean, spacious room. We had a great view.
9.1
Wonderful
Steve, Aug 2020
Pros (+) Corner PREMIER rooms had unbeatable views of the river, downtown and the lake.
10
Wonderful
Shyaine, Jul 2020
Pros (+) Swissotel is located perfectly by everything! Clean, comfort, room 3401 has a PERFECT view!! Staff was excellent!!
10
Wonderful
Carlotta, Jul 2020
Pros (+) View was amazing and great location!
5.7
Fair
Rana, Dec 2019
Pros (+) Location and views
Cons (-) There was no hot water, staff were not helpful. I never experienced this at anywhere before. there was no hot water for shower and had to check out with no shower!
10
Wonderful
Anonymous, Jul 2019
Pros (+) Location, view of navy pair and the room was clean!

Location

323 East Wacker Drive, Chicago, IL 60601

What's nearby

  • Michigan Avenue Bridge0.4 km
  • Millennium Park0.5 km
  • Chicago Theater0.7 km
  • Magnificent Mile0.9 km
  • Michigan Avenue0.9 km
  • Art Institute of Chicago0.9 km
  • Museum of Contemporary Art1.1 km
  • Grant Park1.3 km
  • Navy Pier1.4 km
  • Chicago Board of Trade Building1.5 km
  • River North1.6 km
  • Willis Tower1.7 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Swissôtel Chicago

Which month has the cheapest rates at Swissôtel Chicago?

The cheapest month to stay at Swissôtel Chicago is January, with an average nightly rate of R2 492. The most expensive month is September at R6 264 per night.

What is the cheapest day to book Swissôtel Chicago?

The cheapest day to book Swissôtel Chicago is Monday, with an average nightly rate of R2 460. The most expensive day is Wednesday at R7 730 per night.

How far in advance should you book Swissôtel Chicago?

To get the best price at Swissôtel Chicago, book around 5 weeks in advance. This could save you approximately 48% compared to booking last minute.

FAQs when booking at Swissôtel Chicago

  • Where is Swissôtel Chicago located?

    Swissôtel Chicago is located at 323 East Wacker Drive in Loop, 1,5 km from the centre of Chicago. Michigan Avenue Bridge is the closest landmark to Swissôtel Chicago.

  • When is check-in time and check-out time at Swissôtel Chicago?

    Check-in time is 16:00 and check-out time is 11:00 at Swissôtel Chicago.

  • How far is Swissôtel Chicago from the airport?

    Swissôtel Chicago is 15,3 km from Chicago Midway.

  • How does KAYAK find such great Swissôtel Chicago hotel deals?

    KAYAK scours the web for all room deals available at Swissôtel Chicago in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Swissôtel Chicago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Swissôtel Chicago.

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4-star hotel
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Most recommended

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1-star hotel
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5-star hotel
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5-star hotel
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4-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,1
1,5 km
Chicago Midway
15,3 km

More options for your stay in Chicago