Swissôtel Chicago

4 stars
8,5
Very good
based on 2443 reviews
2 443 reviews
323 East Wacker Drive, Chicago, IL 60601, United States
323 East Wacker Drive, Chicago, IL
+1 312 565 0565
Thu 13/8
-
Fri 14/8
2 guests, 1 room
Lounge
Outdoor view
Living room
Hotel amenity
Building
Building
Bedroom
Bedroom
Lounge
Living room
Conference room
Conference room
Gym
Conference room
Hallway
Lobby
Banquet hall
Bedroom
Bedroom
Conference room
Building
Lobby
Lobby
Banquet hall
Bedroom
Outdoor view
Other
Hallway
Bedroom
Other
Conference room
Bedroom
Other
Other
Conference room
Lounge
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Outdoor view
Banquet hall
Other
Lounge
Conference room
Stairs
Room amenity
Bedroom
Bedroom
Conference room
Restaurant
Living room
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Swissotel Chicago offers contemporary accommodation in Chicago and is within walking distance of Randolph Wabash Railway Station. It also provides an indoor pool and a sauna.

There are a variety of facilities available to those staying at Hotel Swissotel Chicago, including an express check-in and check-out feature, valet parking and a 24-hour reception. Airport transfers, a dry cleaning service, babysitting/child services and a laundry service are available on enquiry.

Recently refurbished, Swissotel has 661 luxury rooms. Wireless internet access and a refrigerator can also be found in each.

Swissotel Chicago's in-house restaurant offers a hassle-free option for guests wanting to dine in. Alternatively, there is a large range of international restaurants nearby.

Swissotel Chicago Hotel is also moments from the area's popular establishments, and the Michigan Avenue Bridge and Millennium Park are a 10-minute walk away. Magnificent Mile and Clark-Lake Railway Station are within a 20-minute walk.

8,5
Very good
2443 reviews

Latest deals for Swissôtel Chicago

Thu 13/8
-
Fri 14/8
Classic room, 1 double bed
R1 683
nightly with fees
King room, bed type unknown
R5 941
nightly with fees
Classic room, 2 double beds
R1 992
nightly with fees
Double room, bed type unknown
R2 514
nightly with fees
Classic room, bed type unknown
R2 200
nightly with fees
Classic room, bed type unknown
R2 401
nightly with fees
Standard Room, bed type unknown
R6 393
nightly with fees
King room, 1 king bed
R7 153
nightly with fees
Classic room, bed type unknown
R2 461
nightly with fees
King room, 1 king bed
R5 569
nightly with fees
Classic room, bed type unknown
R2 600
nightly with fees
King room, 1 king bed
R3 649
nightly with fees
Double room, bed type unknown
R5 565
nightly with fees
Classic room, 1 king bed
R2 633
nightly with fees
Standard Room, bed type unknown
R8 701
nightly with fees
King room, 1 king bed
R10 381
nightly with fees
Classic room, 1 king bed
R2 870
nightly with fees
King room, bed type unknown
R4 125
nightly with fees
Classic room, 2 double beds
R2 885
nightly with fees
King room, bed type unknown
R6 298
nightly with fees
Double room, 2 double beds
R10 719
nightly with fees
Classic room, 1 king bed
R2 918
nightly with fees
Premier Room, 1 king bed
R3 338
nightly with fees
King room, bed type unknown
R5 556
nightly with fees
Standard Room, bed type unknown
R3 062
nightly with fees
Classic room, 1 king bed
R3 095
nightly with fees
King room, 1 king bed
R11 541
nightly with fees
Double room, 2 double beds
R13 143
nightly with fees
Classic room, 1 king bed
R3 117
nightly with fees
King room, 1 king bed
R4 664
nightly with fees
Double room, 2 double beds
R7 839
nightly with fees
Classic room, bed type unknown
R3 136
nightly with fees
King room, 1 king bed
R4 210
nightly with fees
Resort Room, bed type unknown
R3 221
nightly with fees
Classic room, bed type unknown
R4 768
nightly with fees
Standard Room, bed type unknown
R3 255
nightly with fees
Classic room, 1 king bed
R3 495
nightly with fees
King room, 1 king bed
R7 751
nightly with fees
Classic room, 1 king bed
R3 400
nightly with fees
King room, bed type unknown
R4 690
nightly with fees
Standard Room, 1 king bed
R3 649
nightly with fees
King room, 1 king bed
R3 968
nightly with fees
Double room, 2 double beds
R4 471
nightly with fees
Classic room, 1 king bed
R3 679
nightly with fees
Classic room, bed type unknown
R6 541
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Swissôtel Chicago

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Valet parking
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Wi-Fi (surcharge)
  • Internet
  • Linens
  • Towels
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

General

  • River view
  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Lake view
  • Landmark view
  • Telephone
  • Carpeted
  • City view
  • Storage available

Services and conveniences

  • ATM on-site
  • Business centre
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Foot massage
  • Express check-out
  • 24-hour front desk

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Accessible by lift
  • Hypoallergenic
  • No smoking
  • Lower bathroom sink
  • Toilet with grab rails
  • Upper floors accessible by lift

Bathroom

  • Shower
  • Higher-level toilet
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Dining

  • Wine glasses
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Things to do

  • Gift shop
  • Beach access
  • Bicycle hire
  • Pool table
  • Windsurfing

Health and safety

  • Daily housekeeping
  • First-aid kit
  • Carbon monoxide detector
  • Safe

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Laundry

  • Laundry service
  • Iron and ironing board

Bedroom

  • Alarm clock
  • Sofa bed

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Cribs available
  • Babysitting/child care services (surcharge)

Fitness

  • Fitness classes
  • Fitness centre

Outdoor

  • Garden

Reviews of Swissôtel Chicago

8,5
Very good
2443 verified ratings
Wonderful
1477
Very good
373
Good
200
Okay
120
Fair
116
Mediocre
44
Poor
114

Summary of reviews

Guests say
Guests consistently praised the hotel's central location, making it easy to explore the city and enjoy attractions like Navy Pier and the Riverwalk. Many appreciated the beautiful views from their rooms and found the accommodations clean and comfortable. However, several guests expressed dissatisfaction with the value for price, citing unexpected fees, expensive extras, and some service inconsistencies. Room size and cleanliness were generally seen as positives, though a few mentioned issues with housekeeping and amenities. Overall, the location and views were the standout features for most visitors.
AI-generated from customer reviews
Location10 out of 10
Room Size8.5 out of 10
Cleanliness5 out of 10
Service5 out of 10
Value for Price3.5 out of 10
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All reviews

4.0
Mediocre
Daniel, Aug 2025
The urban experience fee feels totally made up and a way to fleece guests. It soured me on the experience and made me feel like I was just there to squeeze more money out of me. The hotel was fine, but the nickel-and-diming gave me a negative perception of this hotel
10
Wonderful
Steven, Nov 2024
For early check-in they charge $100. That’s ridiculous especially when they were half full. Plus charging for bottled water in room is also gouging.
10
Wonderful
Anonymous, Jun 2021
Pros (+) The room was clean, the views were spectacular, and the shower head was the best ever. The kind of place where you want to take their shower products home with you afterwards!
Cons (-) We stayed in a double queen room. The beds were more like full sized just FYI If you’re trying to squeeze two adults in each bed
10
Wonderful
Kelley, Jun 2021
Pros (+) Staff nice. Enjoyed grab and go food area. Amazing view from my room 1505
Cons (-) Wifi did not work at any point. Sometimes front desk lines long.
10
Wonderful
Lauren, Oct 2020
Pros (+) Clean, spacious room. We had a great view.
9.1
Wonderful
Steve, Aug 2020
Pros (+) Corner PREMIER rooms had unbeatable views of the river, downtown and the lake.
10
Wonderful
Shyaine, Jul 2020
Pros (+) Swissotel is located perfectly by everything! Clean, comfort, room 3401 has a PERFECT view!! Staff was excellent!!
10
Wonderful
Carlotta, Jul 2020
Pros (+) View was amazing and great location!
5.7
Fair
Rana, Dec 2019
Pros (+) Location and views
Cons (-) There was no hot water, staff were not helpful. I never experienced this at anywhere before. there was no hot water for shower and had to check out with no shower!
10
Wonderful
Anonymous, Jul 2019
Pros (+) Location, view of navy pair and the room was clean!

Location

323 East Wacker Drive, Chicago, IL 60601

What's nearby

  • Michigan Avenue Bridge0.4 km
  • Millennium Park0.5 km
  • Chicago Theater0.7 km
  • Magnificent Mile0.9 km
  • Michigan Avenue0.9 km
  • Art Institute of Chicago0.9 km
  • Museum of Contemporary Art1.1 km
  • Grant Park1.3 km
  • Navy Pier1.4 km
  • Chicago Board of Trade Building1.5 km
  • River North1.6 km
  • Willis Tower1.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Swissôtel Chicago

Which month has the cheapest rates at Swissôtel Chicago?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Swissôtel Chicago is January, with an average nightly rate of R2 452. The most expensive month is June at R6 031 per night.

What is the cheapest day to book Swissôtel Chicago?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Swissôtel Chicago is Sunday, with an average nightly rate of R4 802. The most expensive day is Tuesday at R6 985 per night.

How far in advance should you book Swissôtel Chicago?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Swissôtel Chicago, book around 5 weeks in advance. This could save you approximately 43% compared to booking last minute.

FAQs when booking at Swissôtel Chicago

  • Where is Swissôtel Chicago located?

    Swissôtel Chicago is located at 323 East Wacker Drive in Loop, 1,5 km from the centre of Chicago. Michigan Avenue Bridge is the closest landmark to Swissôtel Chicago.

  • When is check-in time and check-out time at Swissôtel Chicago?

    Check-in time is 15:00 and check-out time is 12:00 at Swissôtel Chicago.

  • How far is Swissôtel Chicago from the airport?

    Swissôtel Chicago is 15,3 km from Chicago Midway.

  • How does KAYAK find such great Swissôtel Chicago hotel deals?

    KAYAK scours the web for all room deals available at Swissôtel Chicago in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Swissôtel Chicago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Swissôtel Chicago.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,1
1,5 km
Chicago Midway
15,3 km

Everything you need to know for your stay in Chicago