Swissôtel Chicago

4 stars
8,5
Very good
based on 2456 reviews
2 456 reviews
323 East Wacker Drive, Chicago, IL 60601, United States
323 East Wacker Drive, Chicago, IL
+1 312 565 0565
Sat 24/10
-
Sun 25/10
2 guests, 1 room
Lounge
Outdoor view
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Conference room
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Gym
Conference room
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Lobby
Banquet hall
Bedroom
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Building
Lobby
Banquet hall
Lobby
Bedroom
Outdoor view
Other
Hallway
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Other
Conference room
Bedroom
Other
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Lounge
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Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Swissotel Chicago offers contemporary accommodation in Chicago and is within walking distance of Randolph Wabash Railway Station. It also provides an indoor pool and a sauna.

There are a variety of facilities available to those staying at Hotel Swissotel Chicago, including an express check-in and check-out feature, valet parking and a 24-hour reception. Airport transfers, a dry cleaning service, babysitting/child services and a laundry service are available on enquiry.

Recently refurbished, Swissotel has 661 luxury rooms. Wireless internet access and a refrigerator can also be found in each.

Swissotel Chicago's in-house restaurant offers a hassle-free option for guests wanting to dine in. Alternatively, there is a large range of international restaurants nearby.

Swissotel Chicago Hotel is also moments from the area's popular establishments, and the Michigan Avenue Bridge and Millennium Park are a 10-minute walk away. Magnificent Mile and Clark-Lake Railway Station are within a 20-minute walk.

8,5
Very good
2456 reviews

Latest deals for Swissôtel Chicago

Sat 24/10
-
Sun 25/10
Deals from
R1 472
•Cheapest rate per night
Compare prices for Premier Room, Classic room and 52 more Swissôtel Chicago deals.
Premier Room, bed type unknown
R1 472
nightly with VAT
Classic room, 1 double bed
R1 695
nightly with VAT
Classic room, 2 double beds
R1 921
nightly with VAT
Classic room, bed type unknown
R2 215
nightly with VAT
Classic room, bed type unknown
R2 340
nightly with VAT
Classic room, 1 king bed
R2 431
nightly with VAT
Classic room, 1 king bed
R2 431
nightly with VAT
Classic room, bed type unknown
R2 478
nightly with VAT
King room, 1 king bed
R2 505
nightly with VAT
Double room, bed type unknown
R2 532
nightly with VAT
Classic room, 1 king bed
R2 651
nightly with VAT
Classic room, 1 king bed
R2 939
nightly with VAT
Classic room, 1 king bed
R3 117
nightly with VAT
Resort Room, bed type unknown
R3 244
nightly with VAT
Classic room, 1 king bed
R3 281
nightly with VAT
Classic room, 1 king bed
R3 697
nightly with VAT
Classic room, 1 king bed
R3 757
nightly with VAT
Classic room, bed type unknown
R3 817
nightly with VAT
Classic room, bed type unknown
R3 923
nightly with VAT
Classic room, bed type unknown
R6 587
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.

Amenities at Swissôtel Chicago

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business centre
  • Flat-screen TV
  • TV

Reviews of Swissôtel Chicago

8,5
Very good
2456 verified ratings
Wonderful
1478
Very good
371
Good
202
Okay
124
Fair
117
Mediocre
47
Poor
117

Summary of reviews

Guests say
Guests consistently praise the hotel's excellent location, with many highlighting its proximity to major attractions and beautiful views. The comfort of the beds and the spaciousness of the rooms are also frequently mentioned as positives. Cleanliness and service receive mixed feedback, with some guests reporting issues with housekeeping and staff, while others found the hotel clean and the staff helpful. Overall, the hotel is appreciated for its prime location and comfortable accommodations, though there are occasional concerns about cleanliness and service consistency.
AI-generated from customer reviews
Location10 out of 10
Bed Comfort9 out of 10
Room Size8.5 out of 10
Cleanliness5 out of 10
Service5 out of 10
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All reviews

4.0
Mediocre
Daniel, Aug 2025
The urban experience fee feels totally made up and a way to fleece guests. It soured me on the experience and made me feel like I was just there to squeeze more money out of me. The hotel was fine, but the nickel-and-diming gave me a negative perception of this hotel
10
Wonderful
Steven, Nov 2024
For early check-in they charge $100. That’s ridiculous especially when they were half full. Plus charging for bottled water in room is also gouging.
10
Wonderful
Anonymous, Jun 2021
Pros (+) The room was clean, the views were spectacular, and the shower head was the best ever. The kind of place where you want to take their shower products home with you afterwards!
Cons (-) We stayed in a double queen room. The beds were more like full sized just FYI If you’re trying to squeeze two adults in each bed
10
Wonderful
Kelley, Jun 2021
Pros (+) Staff nice. Enjoyed grab and go food area. Amazing view from my room 1505
Cons (-) Wifi did not work at any point. Sometimes front desk lines long.
10
Wonderful
Lauren, Oct 2020
Pros (+) Clean, spacious room. We had a great view.
9.1
Wonderful
Steve, Aug 2020
Pros (+) Corner PREMIER rooms had unbeatable views of the river, downtown and the lake.
10
Wonderful
Shyaine, Jul 2020
Pros (+) Swissotel is located perfectly by everything! Clean, comfort, room 3401 has a PERFECT view!! Staff was excellent!!
10
Wonderful
Carlotta, Jul 2020
Pros (+) View was amazing and great location!
5.7
Fair
Rana, Dec 2019
Pros (+) Location and views
Cons (-) There was no hot water, staff were not helpful. I never experienced this at anywhere before. there was no hot water for shower and had to check out with no shower!
10
Wonderful
Anonymous, Jul 2019
Pros (+) Location, view of navy pair and the room was clean!

Location

323 East Wacker Drive, Chicago, IL 60601

What's nearby

  • Michigan Avenue Bridge0.4 km
  • Millennium Park0.5 km
  • Chicago Theater0.7 km
  • Magnificent Mile0.9 km
  • Michigan Avenue0.9 km
  • Art Institute of Chicago0.9 km
  • Museum of Contemporary Art1.1 km
  • Grant Park1.3 km
  • Navy Pier1.4 km
  • Chicago Board of Trade Building1.5 km
  • River North1.6 km
  • Willis Tower1.7 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Swissôtel Chicago

Which month has the cheapest rates at Swissôtel Chicago?

The cheapest month to stay at Swissôtel Chicago is January, with an average nightly rate of R2 469. The most expensive month is June at R6 073 per night.

What is the cheapest day to book Swissôtel Chicago?

The cheapest day to book Swissôtel Chicago is Monday, with an average nightly rate of R4 560. The most expensive day is Tuesday at R7 711 per night.

How far in advance should you book Swissôtel Chicago?

To get the best price at Swissôtel Chicago, book around 5 weeks in advance. This could save you approximately 45% compared to booking last minute.

FAQs when booking at Swissôtel Chicago

  • Where is Swissôtel Chicago located?

    Swissôtel Chicago is located at 323 East Wacker Drive in Loop, 1,5 km from the centre of Chicago. Michigan Avenue Bridge is the closest landmark to Swissôtel Chicago.

  • When is check-in time and check-out time at Swissôtel Chicago?

    Check-in time is 16:00 and check-out time is 11:00 at Swissôtel Chicago.

  • How far is Swissôtel Chicago from the airport?

    Swissôtel Chicago is 15,3 km from Chicago Midway.

  • How does KAYAK find such great Swissôtel Chicago hotel deals?

    KAYAK scours the web for all room deals available at Swissôtel Chicago in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Swissôtel Chicago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Swissôtel Chicago.

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4-star hotel
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5-star hotel
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4-star hotel
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4-star hotel
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1-star hotel
Aqua Chicago
9.4 Excellent (58 reviews)0,12 kmR4 049+
5-star hotel
The Langham Chicago9.4 Excellent (919 reviews)0,66 kmIndoor pool, Fitness centre, RestaurantR8 520+
5-star hotel
Trump International Hotel & Tower Chicago9.3 Excellent (2 250 reviews)0,59 kmIndoor pool, Fitness centre, RestaurantR6 836+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,1
1,5 km
Chicago Midway
15,3 km

More options for your stay in Chicago