South Africa
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Swissôtel Chicago

4 stars
8,5
Very good
based on 2450 reviews
2 450 reviews
323 East Wacker Drive, Chicago, IL 60601, United States
323 East Wacker Drive, Chicago, IL
+1 312 565 0565
Wed 7/10
-
Thu 8/10
2 guests, 1 room
Lounge
Outdoor view
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Lounge
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Living room
Conference room
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Conference room
Gym
Conference room
Hallway
Lobby
Banquet hall
Bedroom
Conference room
Building
Lobby
Banquet hall
Lobby
Bedroom
Outdoor view
Other
Hallway
Bedroom
Other
Conference room
Bedroom
Other
Conference room
Lounge
Bedroom
Bedroom
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Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Swissotel Chicago offers contemporary accommodation in Chicago and is within walking distance of Randolph Wabash Railway Station. It also provides an indoor pool and a sauna.

There are a variety of facilities available to those staying at Hotel Swissotel Chicago, including an express check-in and check-out feature, valet parking and a 24-hour reception. Airport transfers, a dry cleaning service, babysitting/child services and a laundry service are available on enquiry.

Recently refurbished, Swissotel has 661 luxury rooms. Wireless internet access and a refrigerator can also be found in each.

Swissotel Chicago's in-house restaurant offers a hassle-free option for guests wanting to dine in. Alternatively, there is a large range of international restaurants nearby.

Swissotel Chicago Hotel is also moments from the area's popular establishments, and the Michigan Avenue Bridge and Millennium Park are a 10-minute walk away. Magnificent Mile and Clark-Lake Railway Station are within a 20-minute walk.

8,5
Very good
2450 reviews

Latest deals for Swissôtel Chicago

Wed 7/10
-
Thu 8/10
Deals from
R1 466
•Cheapest rate per night
Compare prices for Premier Room, Classic room and 51 more Swissôtel Chicago deals.
Premier Room, bed type unknown
R1 466
nightly with fees
Classic room, 1 double bed
R1 688
nightly with fees
Classic room, 2 double beds
R1 790
nightly with fees
Classic room, 2 double beds
R1 913
nightly with fees
Classic room, bed type unknown
R2 206
nightly with fees
Classic room, bed type unknown
R2 331
nightly with fees
Classic room, 1 king bed
R2 421
nightly with fees
Classic room, bed type unknown
R2 468
nightly with fees
King room, 1 king bed
R2 495
nightly with fees
Double room, bed type unknown
R2 522
nightly with fees
Classic room, 1 king bed
R2 640
nightly with fees
Classic room, 1 king bed
R2 927
nightly with fees
Classic room, 1 king bed
R3 104
nightly with fees
Resort Room, bed type unknown
R3 231
nightly with fees
Classic room, 1 king bed
R3 268
nightly with fees
Classic room, bed type unknown
R3 388
nightly with fees
Classic room, 1 king bed
R3 410
nightly with fees
Classic room, 1 king bed
R3 690
nightly with fees
Classic room, bed type unknown
R3 908
nightly with fees
Classic room, bed type unknown
R6 560
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Swissôtel Chicago

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Valet parking
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Reviews of Swissôtel Chicago

8,5
Very good
2450 verified ratings
Wonderful
1472
Very good
372
Good
202
Okay
123
Fair
118
Mediocre
47
Poor
116

Summary of reviews

Guests say
Guests consistently praise the hotel's excellent location, with many highlighting its proximity to major attractions and beautiful views. The comfort of the beds and the spaciousness of the rooms are also frequently mentioned as positives. Cleanliness and service receive mixed feedback, with some guests reporting issues with housekeeping and staff, while others found the hotel clean and the staff helpful. Overall, the hotel is appreciated for its prime location and comfortable accommodations, though there are occasional concerns about cleanliness and service consistency.
AI-generated from customer reviews
Location10 out of 10
Bed Comfort9 out of 10
Room Size8.5 out of 10
Cleanliness5 out of 10
Service5 out of 10
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All reviews

4.0
Mediocre
Daniel, Aug 2025
The urban experience fee feels totally made up and a way to fleece guests. It soured me on the experience and made me feel like I was just there to squeeze more money out of me. The hotel was fine, but the nickel-and-diming gave me a negative perception of this hotel
10
Wonderful
Steven, Nov 2024
For early check-in they charge $100. That’s ridiculous especially when they were half full. Plus charging for bottled water in room is also gouging.
10
Wonderful
Anonymous, Jun 2021
Pros (+) The room was clean, the views were spectacular, and the shower head was the best ever. The kind of place where you want to take their shower products home with you afterwards!
Cons (-) We stayed in a double queen room. The beds were more like full sized just FYI If you’re trying to squeeze two adults in each bed
10
Wonderful
Kelley, Jun 2021
Pros (+) Staff nice. Enjoyed grab and go food area. Amazing view from my room 1505
Cons (-) Wifi did not work at any point. Sometimes front desk lines long.
10
Wonderful
Lauren, Oct 2020
Pros (+) Clean, spacious room. We had a great view.
9.1
Wonderful
Steve, Aug 2020
Pros (+) Corner PREMIER rooms had unbeatable views of the river, downtown and the lake.
10
Wonderful
Shyaine, Jul 2020
Pros (+) Swissotel is located perfectly by everything! Clean, comfort, room 3401 has a PERFECT view!! Staff was excellent!!
10
Wonderful
Carlotta, Jul 2020
Pros (+) View was amazing and great location!
5.7
Fair
Rana, Dec 2019
Pros (+) Location and views
Cons (-) There was no hot water, staff were not helpful. I never experienced this at anywhere before. there was no hot water for shower and had to check out with no shower!
10
Wonderful
Anonymous, Jul 2019
Pros (+) Location, view of navy pair and the room was clean!

Location

323 East Wacker Drive, Chicago, IL 60601

What's nearby

  • Michigan Avenue Bridge0.4 km
  • Millennium Park0.5 km
  • Chicago Theater0.7 km
  • Magnificent Mile0.9 km
  • Michigan Avenue0.9 km
  • Art Institute of Chicago0.9 km
  • Museum of Contemporary Art1.1 km
  • Grant Park1.3 km
  • Navy Pier1.4 km
  • Chicago Board of Trade Building1.5 km
  • River North1.6 km
  • Willis Tower1.7 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Swissôtel Chicago

Which month has the cheapest rates at Swissôtel Chicago?

The cheapest month to stay at Swissôtel Chicago is January, with an average nightly rate of R2 459. The most expensive month is June at R6 049 per night.

What is the cheapest day to book Swissôtel Chicago?

The cheapest day to book Swissôtel Chicago is Monday, with an average nightly rate of R3 317. The most expensive day is Tuesday at R8 317 per night.

How far in advance should you book Swissôtel Chicago?

To get the best price at Swissôtel Chicago, book around 5 weeks in advance. This could save you approximately 43% compared to booking last minute.

FAQs when booking at Swissôtel Chicago

  • Where is Swissôtel Chicago located?

    Swissôtel Chicago is located at 323 East Wacker Drive in Loop, 1,5 km from the centre of Chicago. Michigan Avenue Bridge is the closest landmark to Swissôtel Chicago.

  • When is check-in time and check-out time at Swissôtel Chicago?

    Check-in time is 16:00 and check-out time is 11:00 at Swissôtel Chicago.

  • How far is Swissôtel Chicago from the airport?

    Swissôtel Chicago is 15,3 km from Chicago Midway.

  • How does KAYAK find such great Swissôtel Chicago hotel deals?

    KAYAK scours the web for all room deals available at Swissôtel Chicago in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Swissôtel Chicago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Swissôtel Chicago.

Nearby hotels and places to stay

Closest

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1-star hotel
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4-star hotel
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5-star hotel
The St. Regis Chicago
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4-star hotel
Fairmont Chicago at Millennium Park Gold Experience
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Cheapest

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4-star hotel
22% cheaperRiver Hotel8.3 Excellent (7 524 reviews)0,52 kmFitness centre, Restaurant, Bar/LoungeR2 094+
4-star hotel
21% cheaperDoubleTree by Hilton Hotel Chicago - Magnificent Mile8.1 Excellent (3 052 reviews)0,6 kmOutdoor pool, Fitness centre, RestaurantR2 116+
4-star hotel
20% cheaperClub Quarters Hotel Wacker at Michigan, Chicago8.3 Excellent (3 986 reviews)0,51 kmFitness centre, Bar/Lounge, Room serviceR2 145+
3-star hotel
14% cheaperHampton Inn Chicago Downtown/N Loop/Michigan Ave8 Excellent (2 066 reviews)0,49 kmFitness centre, Bar/Lounge, Free Wi-FiR2 304+

Most recommended

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1-star hotel
Aqua Chicago
9.4 Excellent (58 reviews)0,12 kmR4 033+
5-star hotel
The Langham Chicago9.4 Excellent (923 reviews)0,66 kmIndoor pool, Fitness centre, RestaurantR9 365+
5-star hotel
Trump International Hotel & Tower Chicago9.3 Excellent (2 248 reviews)0,59 kmIndoor pool, Fitness centre, RestaurantR7 144+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,1
1,5 km
Chicago Midway
15,3 km

More options for your stay in Chicago