|Distance to city centre||3,4 km|
|Nearest airport||Chicago O'Hare Intl|
|Distance to airport||24,2 km|
|bar and restaurant||in 11 reviews|
|beautiful hotel||in 144 reviews|
|beautiful lobby||in 40 reviews|
|bed was comfortable||in 13 reviews|
|close to downtown||in 16 reviews|
|coffee maker||in 42 reviews|
|friendly staff||in 153 reviews|
|gold coast||in 13 reviews|
|great location||in 234 reviews|
|lake michigan||in 18 reviews|
|library bar||in 50 reviews|
|lincoln park||in 7 reviews|
|magnificent mile||in 17 reviews|
|outside my window||in 15 reviews|
|parking is very expensive||in 8 reviews|
|residential neighborhood||in 31 reviews|
|room service||in 13 reviews|
|room was clean||in 185 reviews|
|room was small||in 57 reviews|
|star hotel||in 31 reviews|
|tub and a sink||in 4 reviews|
|unbelievable value||in 14 reviews|
Clean, fashionable, good location for me, provided coffee maker for room when I asked, but what is with 3 of the 5 pods being decaf?
Lack of conveniently placed AC plugs to plug in while sitting on the bed. In checking out, when I asked for a restroom, I was directed down one floor! Elevator too busy + not clear how to get there on stairs = big lose! Good thing I asked about coffee, they said they would TRY to get one brought to room. It arrived fortunately but I don't think I should have to ask! Coffee not readily accessible and available on a fly-in business trip is a non-starter. Some of my favorite hotels have high quality complementary coffee flowing abundantly in the lobby.
Great for all the sights
Great staff and rooms were clean and comfortable. Great location.
Wish I hadn't stayed here
Horrible service, horrible housekeeping - where old cutlery and dishes are left lying around and you need to call in to get fresh glasses. I had to personally go downstairs to the front desk and get a fresh set myself after waiting for 90 minutes for room service and/ or housekeeping to bring me fresh utensils and cups. The first night the ice machine was out. The shampoo and shower gel weren't replinished and had to call housekeeping to bring us more so we could shower. After being charged 18% gratuity and $4 in service charge, the room service staff got rude when they werent offered more tip! The whole hotel seems to be in a chaos And the staff, facilities, rooms and state of the hotel in general is absolutely pathetic. This hotel gave me lesson on why it's better to stick with the hoteliers like the Marriots and Hiltons of the world. I highly recommend everyone to steer clear of this hotel. Pay a bit extra and live in a hotel not a motel trying to pass itself off as a 4/5 star.
All the staff were pleasant, the room was always restored to its original status upon return of my daily travels. The hotel room was cleaner than my last visit which pleased me. I will stay there again. I am planning future trips/stays.
Cool hotel, love this area of Chicago
No phone charges available Heater making noise throughout the night, had to choose between being cold or awaken by noise Heat was off when I arrived, "engineer" had to come up to turn it on (shouldn't it be obvious where and how to control the temperature?) Heater was on the ground behind a desk, I had to get under the desk to adjust the temp each time
Adele / Getawa
The location is epic; the Gold Coast of Chicago is high end district, places to shop are so close you can walk everywhere. Wonderful restaurants! I would stay here again, and again. The staff were like friends we had missed seeing in ages and always ready to help, in every way from the check in to the cleaning service helping us carry our bags into our room.
Our room was a lower rate and as such we were placed near the elevators. We had booked WAY in advance but was told upon check in it was a busy weekend, but we could check in at 12:30 ish... The room we had was small but I am not sure all of them are...?
Room would not cool down, hallways looked filthy, beds were hard and not comfortable.
Overpriced. Pleasant staff, but disorganized. Clea
Location great, nice staff eager to please. Breakfast buffet was cold food only, but good. Rooms were small and clean.
Overpriced, elevators were erratic. Power breakfast was fine, but they kept changing the hours. Had to have Food and Bev manager intervene to get breakfast. Did not have enough newspapers on three of the four days I stayed there. Coffee was $9. Mixed drinks were $15. Our group was 50 rooms. Many complaints. Few amenities for the price. No radios in room. Only one electrical plug in room behind chair.
Atmosphere is always good and location you can't beat.
Valet service is average. Kind of slow and impersonal. I should expect better from such an establishment. Either that or it should be included with my room.
When it's busy, it's a mess.
The only staff I ever saw was at the Check-In Desk. Waited an hour to have an iron delivered to the room. Waited over an hour for car to be dispatched from valet. There was no "welcome to our hotel" from anyone, it was essentially "you're on your own here".
Fantastic Boutique Hotel
Swanky, under-stated elegance and unique. Greeted the moment we arrived. Great vibe. Nice scenic walk to North End of Michigan Ave (aka miracle mile) and restaurants.
Parking in the area is expensive!!...Valet is the only option.
It's a very unique hotel where are you and features and close to everything downtown
I was very unhappy when they gave my credit card information to a third party
Ambassador Chicago is a boutique hotel with a history. Built in 1926, this hotel was inspired by the jazz area and was host to the city's most elite guests. Offering the best of both worlds, Ambassador Chicago is situated in the quite, affluent section of Chicago while still close enough for guests to be able to explore the city. With a coffeehouse-style cafe and restaurant/bar on the premises, however, guests are able to come back to the hotel to relax and unwind after a day of activities. Ambassador Chicago has 258 guestrooms with both room and suite options. Spacious rooms feature flat screen televisions, complimentary Wi-Fi, a work area, and bathrooms with bathtubs. Suites are outfitted with a variety of different amenities to suit the needs of any guest. The most luxurious suite is the penthouse suite. Large enough to entertain and decked out in glamorous decor, this suite is an elegant home away from home. Hotel-wide amenities include a fitness center, business center, and valet parking for a fee. Ambassador Chicago is pet friendly so guests are welcome to let their pets tag along on vacation. Ambassador Chicago offers loyalty programs and discounts to provide the best guest experience for a good price. Guests are also encouraged to keep an eye out for special event packages. Featured now are Valentine's Day getaways to help re-ignite the romance on this special day. Wedding and event packages are also available to make special occasions memorable and business functions enjoyable. With a variety of options and venues to choose from, guests can be sure that their special event will be perfect and exactly how they imagined. A beautiful hotel with an exciting history and glamorous past, located in the Gold Coast historic district, Ambassador Chicago has it all!
Based on 2 023 reviews
Policies vary by room type and provider.
|Chicago Midway||16,4 km|
|Chicago O'Hare Intl||24,2 km|
|Summit, Illinois||19,4 km|