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Cons: Airport Addis Ababa is chaos.

Cons: Entertainment is non existent. Plane is tatty.

Pros: Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!

Cons: Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not

Pros: Fast gate work.

Cons: Lost luggage and the food and silent movie option (no headphones provided for overhead movie)

Pros: Service and flight itself

Cons: Changing the system to be repaired whenever someone needs to change the phone let be available especially to those who are traveling to other countries and they're new there and they need to do a calling for connection to people who are going to take them to different destinations.

Pros: The crew was amazing. Smooth take off and landing

Cons: Meal options. The only available options were sandwiches. A bag of nuts would have been nice

Pros: Lazy crew dont even provide water when needed. The cabin was extremely hot and the blowers dont work.

Cons: Should add more updated content in their inflight entertainment

Pros: Air Mauritius was a pleasent surprise. The aircraft was clean and the staff wasattentive. The biggest surprise was they served a meal on the short midday flight and that meal was delicious.

Pros: Staff were very nice, meal was good.

Cons: Cramped seating, full plane.

Cons: Mon bagage n'est pas arrivé!!!!

Cons: General lack of concern for passengers. The kids in the seats next to me had screens that weren’t working and they wouldn’t even try to fix them. despite the fact that the water was there, when I declined the meal but asked for something to drink they refused until later.

Pros: Video selection was nice. Food was good.

Cons: Crew was a bit grumpy. The food and clean up was incredibly slow. I was actually impressed by how slow it was.

Pros: Very friendly and accommodating the entire flight!!

Cons: Please contact me

Cons: Impossible to change the flight. We showed up with a confirmed reservation and we were not in the system. Can't check in, print boarding asses or even check on your flight online. The staff and flight crew were great but hampered by old technology.

Cons: Old aircraft rickety seats

Pros: seat not comfortable

Cons: more drinks along the way

Pros: Crew was helpful, everythinf fine

Cons: The food was not so good. Bit cold..

Cons: Addis Ababa is chaos and not clean.

Pros: Crew were helpful

Cons: Food was very poor with very limited choices and no entertainment system on this flight

Pros: Very good,on time good service

Cons: Better seats on business in boing 737 800

Cons: Old aircraft rickety seats

Pros: Cabin crew was great at customer service. Very helpful.

Cons: The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now.

Pros: Crew was very friendly and professional

Cons: 45 minutes late departure

Pros: Great crew!

Pros: Amazing crew!

Pros: New aircraft with comfortable business seats

Cons: More than 4 hours delay! Not all selection from food menu available

Pros: The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight.

Cons: On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others.

Cons: The seats are uncomfortable

Pros: crew good. seat base was not soft nor comfortable.

Cons: have crew offer drinks more often throughout the flight. every passenger gets dehydrated and needs more drinks. I had to go to the back and get drinks myself.

Cons: Flight departure change 10 min earlier was not emailed. Total confusion and communication problems for boarding. In addition the shuttle bus was sent to the wrong airplane and had to return 3 times.

Cons: Boarding took much time than average and the anouncement was confusing. Some people are still at the registration desk while the speaker annouce "last call to passengers". There was a lack of coordination which makes passenger felt nervous.

Cons: We continued our journey from Mauritius to Reunion, and given the quite small plane, Air Mauritius deliberately left one of our suitcases (and a few others of other passengers) behind. This was then only brought to our hotel the next day at noon (36 h late). Very annoying, as they didn't tell us beforehand (then, at least we could have packed some essentials in our hand luggage).

Pros: We landed on time

Cons: The entertainment system

Cons: The quality of the entertainment hardware system is rather old and out dated as opposed to most other long haul airlines I’ve sat on which I really think Air Mauritius should consider upgrading. It’s the only airline that I don’t even bother using their entertainment system at all.

Pros: I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers.

Pros: Seat was very comfortable and the air stewards were good

Cons: The entertainment system not working correctly and the food was poor

Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.

Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.

Pros: The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous.

Cons: See above

Cons: Old aircraft rickety seats

Pros: Fine flight with good meals.

Cons: TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact.

Pros: Excellent crew, approachable and helpful. Seat was comfortable with legroom and headrest at the right height

Cons: Better selection of videos

Pros: Amazing crew

Cons: They need to improve on thier inflight menu and the check-in and boarding experience

Cons: Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!

Pros: nothing really

Cons: entertainment system only played audio out of one ear, small selection of movies, flight departed late and gate changed

Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.

Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.

Cons: Airport Addis Ababa is chaos.

Cons: Train staff to be more responsive to customersn need

Pros: Kinda odd flying backwards....

Cons: Onboard entertaiment and food was just awful. UAE's version of Ryanair.

Pros: Nothing

Cons: Everything.

Pros: Flight was ok

Cons: Food, bus journey to the plane

Cons: Not having to wait 3 days for my luggage

Cons: Food must be better

Pros: Punctuality in Punctuality

Cons: Everything's is ok

Pros: The seats were very comfortable and generally this flight is comfy

Cons: The queue during boarding is very long, they need to add counters

Pros: New aircraft with comfortable business seats

Cons: More than 4 hours delay! Not all selection from food menu available

Pros: Amazing crew!

Cons: The delay time was too much for no proper reason

Pros: We had a ridiculously tight transit, arriving in Addis Ababa 20 minutes before our Madrid flight was meant to depart, and I was amazed by the outstanding support and assistance provided by the ground staff. Every single person who was meant to make the connecting flight did—and our luggage did too!

Pros: Land crew attention was polite and nice

Cons: Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking

Pros: Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!

Cons: Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not

Cons: The seats are uncomfortable

Pros: Nothing

Cons: Everything starting from the check in to on board restrooms

Pros: New aircraft with comfortable business seats

Cons: More than 4 hours delay! Not all selection from food menu available

Pros: Amazing crew!

Pros: The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous.

Cons: See above

Pros: After the Kigali Addisababa segment this was vastly superior with a newer aircraft

Pros: Fast gate work.

Cons: Lost luggage and the food and silent movie option (no headphones provided for overhead movie)

Pros: Amazing crew!

Pros: Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!

Cons: Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not

Cons: Old aircraft rickety seats

Pros: Crew were helpful

Cons: Food was very poor with very limited choices and no entertainment system on this flight

Pros: Crew was very friendly and professional

Cons: 45 minutes late departure

Pros: Crew is friendly.

Cons: The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy.

Pros: Fast gate work.

Cons: Lost luggage and the food and silent movie option (no headphones provided for overhead movie)

Pros: The crew was very nice and all flight details were available and constantly updated.

Cons: Ethiopians App for self check-in.

Pros: seat not comfortable

Cons: more drinks along the way

Pros: The seats were very comfortable and generally this flight is comfy

Cons: The queue during boarding is very long, they need to add counters

Pros: Amazing crew

Cons: They need to improve on thier inflight menu and the check-in and boarding experience