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Pros: The flight from Windhoek to JoBrg was fast, comfortable and easy. Lots of leg room, very polite service and a meal served.

Cons: The negatives were that the meal was not really to our liking but that could be personal taste and the boarding at Windhoek was confusing. The plane was a little old looking inside but made up for it in comfort and was very clean. If they improved the other 2 issues I would give them a 5 on all counts. Oh and little entertainment but it was a short flight.

Pros: Consistently good friendly service from this airline.

Pros: Full meal service, even on 1.5hr flight. Smooth take off and landing. Excellent inflight service. Free checked bag.

Cons: Nothing. Flight was great.

Pros: The crew onboard were absolutely fantastic! Super friendly and helpful. One of the flight attendants even brought me a pillow and blanket when he saw me laying down.

Cons: The long delay in Windhoek without communication from staff about what was going on.

Pros: Seat confort

Cons: 2 hours delayed, even tea has to be paid

Pros: The crue was great. Food was great

Pros: It was overall officient, basically on time and comfortable

Cons: Getting off the ground took quite a while even though we arrived basically on time

Cons: Too many delays including leading the gate due to ground staff leaving equipment behind the plane .... really ?! On the upside - announcements from 1st officer was good

Pros: New plane Courteous staff

Cons: Be entertainment offering Lighter style of food offering

Cons: Helping the aged to access the entertainment gadgets

Pros: They crew was so generous and very polite!

Cons: More room in economy seats

Cons: Business class was a joke

Pros: Reasonable price and friendly service. No delay.

Cons: Nothing

Pros: Yes.

Cons: Entertainment system didn’t work poor maintenance.

Pros: The state of the art new Walvis Bay terminal. It was spotless.

Cons: The plane is parked so far from the terminal.

Cons: My air was broken. The flight was nauseating. The flight attendants were extremely rude. There were drinks and food offered to some passengers but not others. The flight attendants did not speak in English and did not seem to care if anyone understood what they said in Spanish. The plane was old and creepy looking.

Pros: Pleasantly surprised to find a free checked bag, a meal served on all flights and complimentary beer and wine.

Cons: The take off and landing on both legs of my journey were the worst I've ever experienced as a regular flyer

Pros: Its very comfortable and the crew efficient and accommodating

Pros: The state of the art new Walvis Bay terminal. It was spotless.

Cons: The plane is parked so far from the terminal.

Pros: Consistently good friendly service from this airline.

Pros: I was placed in a very nice hotel for the night. Emirates staff very helpful in helping me get on another flight.

Cons: When I arrived at the airport the next morning on January 1st 2017 to get on another flight, the lady at the OR Tambo Air Namibia ticketing office (her name is Happy) gave me a very hard time. She told me that the staff from the night before should not have put me in a hotel, and that she could not give me another flight. Her reason was that I had booked the flight through a travel agency website and so it was not Air Namibia's responsibility to get me on another flight. When I tried to explain to her why it was she started to yell at me. "Don't tell me how to do my job", she said. As I started to explain again that I paid for the flight and that Air Namibia surely received compensation and would not be out any money by placing me on another flight she told me to "stop arguing" with her. I took my claim to the Emirates counter, very upset from a fight I did not need to have and lack of sleep the past two days of traveling. The Emirates staff called Happy over to explain to her why she should get me on a flight. Happy finally agreed, but by this time the flight was about to leave and I almost missed it. Because of her delay, I had to run through the airport, and my bag did not make it on. When I finally received my luggage a week later, it was broken and torn with the contents spilling out. If Happy had better customer service skills and had helped me instead of giving me a hard time, I would not have had the horrible day that I did and resultant destroyed luggage. In my opinion, she should be fired, and I strongly advise Emirates not to connect flights with this airline (who apparently makes these types of cancellations every year). If a customer service representative from Air Namibia would like more details on this matter please contact me at callahcl@gmail.com

Pros: Full meal service, even on 1.5hr flight. Smooth take off and landing. Excellent inflight service. Free checked bag.

Cons: Nothing. Flight was great.

Pros: never got to be on the plane since the flight was cancelled without notice nor explanation.

Cons: No service at all given. I had to organize myself alone!!! Waited 8 hours at he airport without any help. Nowhere to claim, no reimbursement...just nothing.Was transferred on another airline that did not explain anything. Very bad first and last experience

Pros: The state of the art new Walvis Bay terminal. It was spotless.

Cons: The plane is parked so far from the terminal.

Pros: Lounges are good

Cons: We sure could do better refraining from serving food that has been opened, tasted, and rejected by another customer. Seat 34 A and B rejected their special ordered food for the wrong item. I watched them taste. Crew, one named Paul, took it back, simply put the foil back, and served to others.

Cons: I am disappointed that BA has moved over to a few for service refreshments policy. It appeared that nothing was being offered for free- not even tea or coffee which in my opinion is below par for an airline like BA.

Cons: T5 needs many more drinking fountains.

Cons: Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for.

Cons: Would not recommend air Namibia as service is inadequate. The row of seats that we sat on were broken so we were unable to recline our seats during a 10 hour flight. You cannot do online check-in with this airline so you better be check-in in person early to choose your seats. Otherwise they might give you some really ceappy seats.

Pros: No delays. Efficient meal service.

Cons: Cabin crew could be a bit friendlier. It was easy to check in online, but it's not possible to print a boarding pass, so still had to stand in line at the airport.

Pros: Nothing. The flight never happened. I missed the start of my tour in Namibia. Finally had to rent a car and driver along with 2 other people and drive for 8 hours to Windhoek.

Cons: The fact that I got bumped from the flight because the plane was already full then got stranded in Maun for a second night with no prospect of a flight on the 3rd day.

Pros: Nice friendly staff

Cons: Wasn't allowed to listen to music on my phone despite having it in airplane mode

Cons: I missed my international connection because flight was three hours late.

Pros: The best airline in the world!

Cons: This flight was cancelled

Pros: Comfort

Cons: Wifi and entertainment need help

Pros: Pleasantly surprised to find a free checked bag, a meal served on all flights and complimentary beer and wine.

Cons: The take off and landing on both legs of my journey were the worst I've ever experienced as a regular flyer

Pros: Nice friendly staff

Cons: Wasn't allowed to listen to music on my phone despite having it in airplane mode

Pros: Its very comfortable and the crew efficient and accommodating

Pros: Efficient and on time. Food better than air France.

Cons: Nothing.

Pros: Excellent crew

Cons: Gate agent talked me into checking a piece of luggage. Lost 3 pieces of luggage for 2 days. Plane was late so very stressful making our connection. Had to run thru Heathrow.

Pros: Crew were helpful and friendly, but not as good as SAS.

Cons: Boarding delays and heavy air traffic at Heathrow were a hassle. No free tea and coffee like SAS

Pros: Food was unusually good for airplane food

Cons: Leg room

Cons: Very small, old seats. TVs are old and small and very slow to operate.

Pros: Not too late even though engine problem before takeoff

Cons: LEGROOM PLEASE. Also, for 16h flight a phone charger and an on-demand entertainment system could be considered.

Pros: The crew was useless. They spent the duration of the flight gossiping among themselves in the galley. In fact one was close to believing they were the Springboks because they spent the whole time in a rugby scrum in the back galley. One had to constantly ring for them to get their attention.

Cons: In addition, a male FA was so animated in conversation that his homophobic rant (not directly at anyone in particular) was particularly disturbing. Prior to check in, the heavily overweight female FA's brought on board absolutely humongous bags which they placed in the back luggage bins hogging at

Pros: Not super, but alrighr

Pros: I took Air Namibia from Victoria Falls to Windhoek. It was a small plane (3 seats across total) which I don't like too much as you feel every like bit of turbulence. With the exception of take off and landing, it was fine. They served food and free drinks even though it was an hour and forty-five minute flight which surprised me. Overall, I was pleased. There were only 14 passengers and one flight attendant.

Pros: Pleasantly surprised to find a free checked bag, a meal served on all flights and complimentary beer and wine.

Cons: The take off and landing on both legs of my journey were the worst I've ever experienced as a regular flyer

Pros: The crew onboard were absolutely fantastic! Super friendly and helpful. One of the flight attendants even brought me a pillow and blanket when he saw me laying down.

Cons: The long delay in Windhoek without communication from staff about what was going on.

Pros: Efficient and on time. Food better than air France.

Cons: Nothing.

Pros: Comfort

Cons: Wifi and entertainment need help

Cons: Better drink selection

Pros: I enjoyed the entertainment meaning movie selection and staff was real friendly. Plus flights were on time.

Cons: The seat need more cushion especially for long flights and more leg room. Very uncomfortable after awhile of prolonged sitting.

Pros: Breakfast was great, quick loading , great staff ,leg room was much better for my 6’1” husband with a knee replacement.

Cons: Due to my husband’s knee replacement, he is always taken to another area to be searched and checked while his wallet and all of his valuables ate left on the conveyer belt unattended and could be stolen by anyone. I grabbed his stuff but they didn’t know who I was. They need a more secure policy.

Pros: The crew onboard were absolutely fantastic! Super friendly and helpful. One of the flight attendants even brought me a pillow and blanket when he saw me laying down.

Cons: The long delay in Windhoek without communication from staff about what was going on.

Pros: Great Service Modern planes Good food extremely punctual that wonderful Namibian hospitality

Cons: Nothing was bad. Keep up the good work Air Namibia

Pros: Nothing. The flight never happened. I missed the start of my tour in Namibia. Finally had to rent a car and driver along with 2 other people and drive for 8 hours to Windhoek.

Cons: The fact that I got bumped from the flight because the plane was already full then got stranded in Maun for a second night with no prospect of a flight on the 3rd day.

Pros: Full meal service, even on 1.5hr flight. Smooth take off and landing. Excellent inflight service. Free checked bag.

Cons: Nothing. Flight was great.

Cons: Better drink selection

Pros: Crew

Cons: American airlines connections were terrible

Cons: Actually not bad - had to wait a few min at terminal 5 for gate to be free - but pretty good overall

Pros: Prompt service, clean plane, friendly stewards.

Cons: There was no complimentary water/beverages for a 2.5 hour flight - would have been nice but oh well.

Pros: Nothing. The flight never happened. I missed the start of my tour in Namibia. Finally had to rent a car and driver along with 2 other people and drive for 8 hours to Windhoek.

Cons: The fact that I got bumped from the flight because the plane was already full then got stranded in Maun for a second night with no prospect of a flight on the 3rd day.

Pros: never got to be on the plane since the flight was cancelled without notice nor explanation.

Cons: No service at all given. I had to organize myself alone!!! Waited 8 hours at he airport without any help. Nowhere to claim, no reimbursement...just nothing.Was transferred on another airline that did not explain anything. Very bad first and last experience

Pros: I took Air Namibia from Victoria Falls to Windhoek. It was a small plane (3 seats across total) which I don't like too much as you feel every like bit of turbulence. With the exception of take off and landing, it was fine. They served food and free drinks even though it was an hour and forty-five minute flight which surprised me. Overall, I was pleased. There were only 14 passengers and one flight attendant.

Pros: Efficient and on time. Food better than air France.

Cons: Nothing.

Pros: Breakfast was great, quick loading , great staff ,leg room was much better for my 6’1” husband with a knee replacement.

Cons: Due to my husband’s knee replacement, he is always taken to another area to be searched and checked while his wallet and all of his valuables ate left on the conveyer belt unattended and could be stolen by anyone. I grabbed his stuff but they didn’t know who I was. They need a more secure policy.

Pros: The crew was super friendly and definitely enjoyed the selection of movies. Plus I was surprised with how much food and drinks were offered by this airline. It was great especially the ice cream treat.

Cons: The seats were a little uncomfortable but to be expected on long flights.

Cons: This flight was cancelled

Pros: Crew was amazing

Cons: The food needs a lot of work

Pros: Nice friendly staff

Cons: Wasn't allowed to listen to music on my phone despite having it in airplane mode

Pros: Nothing. The flight never happened. I missed the start of my tour in Namibia. Finally had to rent a car and driver along with 2 other people and drive for 8 hours to Windhoek.

Cons: The fact that I got bumped from the flight because the plane was already full then got stranded in Maun for a second night with no prospect of a flight on the 3rd day.

Pros: Consistently good friendly service from this airline.

Pros: Efficient and on time. Food better than air France.

Cons: Nothing.

Pros: Comfort

Cons: Wifi and entertainment need help

Pros: Standard

Cons: Food/drinks extra cost, seat was broken and uncomfortable. Flight delayed and caused me to miss my int’l connection.

Pros: Flashy new seats.

Cons: Flight delayed

Pros: Crew

Cons: American airlines connections were terrible