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Cons: Airport Addis Ababa is chaos.

Cons: Online check in was not possible. The check in and boarding process took more than two hours and there was no order.

Pros: Fine flight with good meals.

Cons: TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact.

Cons: Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough

Pros: Great crew!

Cons: Better seat

Cons: Online check in was not possible. The check in and boarding process took more than two hours and there was no order.

Pros: Crew were helpful

Cons: Food was very poor with very limited choices and no entertainment system on this flight

Cons: Flight was delayed and caused me to miss my connecting flight on another airline that had no other flights that day. As a result of the lack of communication and general lack of professionalism, staff refused to rectify the situation and take responsibility, and I was forced to stay overnight. Worst

Cons: Online check in was not possible. The check in and boarding process took more than two hours and there was no order.

Cons: Chicken was undercooked. No power outlets.

Pros: Amazing crew

Cons: They need to improve on thier inflight menu and the check-in and boarding experience

Cons: Food must be better

Pros: Food and drink was good.

Cons: Every single flight (4 total) took off late and even caused us to miss a connection. On the way to Madrid from Entebbe, my luggage was mislabeled and sent to London and now is completely lost. It has been two days of a trip of having no clothes, shoes, or toiletries other than what I had on my person. And I have yet to hear from anyone with Ethiopian Airlines, only representatives from Madrid airport.

Cons: The delay time was too much for no proper reason

Cons: Better seat

Cons: Addis Ababa is chaos and not clean.

Pros: Yes

Cons: Nothing comes to mind

Pros: Fine flight with good meals.

Cons: TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact.

Pros: Crew were very good. Comfortable flight.

Cons: Choice of movies could be much better.