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Cons: bag left behind

Pros: Great airline!

Pros: never got to be on the plane since the flight was cancelled without notice nor explanation.

Cons: No service at all given. I had to organize myself alone!!! Waited 8 hours at he airport without any help. Nowhere to claim, no reimbursement...just nothing.Was transferred on another airline that did not explain anything. Very bad first and last experience

Pros: I liked the fact that they served drinks right away. It's nice to sit back and relax. The food was plentiful and good. I was pleasantly surprised.

Pros: Cabin crew was great at customer service. Very helpful.

Cons: The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now.

Pros: Crew were helpful

Cons: Food was very poor with very limited choices and no entertainment system on this flight

Pros: I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers.

Pros: Fast gate work.

Cons: Lost luggage and the food and silent movie option (no headphones provided for overhead movie)

Pros: Nothing

Cons: Nothing- dirty, old craft, your seat - someone is seating on your seat, and you need to find another seat

Pros: All service on time

Cons: Nothing

Pros: The foot rest under the seats was very nice

Cons: when i purchased the tickets excess baggage was 80 USD, when I got to the airport it was 250 USD even though the website said 200 USD. They checked my bags through before i presented a payment receipt, I was not able to pay because I could not afford it. The crew took 2 hours to find my bags and bring them back, I lost all time at the airport (I arrived 3 hours before the flight). was not able to eat, or drink anything before boarding. I made it to the gate 5 minutes before it closed. Food ran out by the time it got to me and the only option was sea food. movie options were old and limited. the plane delayed.

Pros: Overall the planes were neat, spacious and well presented. The staff were decent and did a good job. The food was also good/fair. Overall I would fly with TAAG again except for -->

Cons: The inflight entertainment wasn't all that great with limited choices available. However...LUANDA Airport and staff were the WORST! On both occasions it was difficult to find a person who could even speak english, the airport is a rip off (the most expensive I've ever experienced), the ground and airport staff were mostly an array of disinterested, impolite, unhelpful, buffoons. I would not want to fly TAAG again in order to avoid any layover in Luanda longer than 2hrs.

Pros: I took Air Namibia from Victoria Falls to Windhoek. It was a small plane (3 seats across total) which I don't like too much as you feel every like bit of turbulence. With the exception of take off and landing, it was fine. They served food and free drinks even though it was an hour and forty-five minute flight which surprised me. Overall, I was pleased. There were only 14 passengers and one flight attendant.

Cons: My air was broken. The flight was nauseating. The flight attendants were extremely rude. There were drinks and food offered to some passengers but not others. The flight attendants did not speak in English and did not seem to care if anyone understood what they said in Spanish. The plane was old and creepy looking.

Pros: No delays. Efficient meal service.

Cons: Cabin crew could be a bit friendlier. It was easy to check in online, but it's not possible to print a boarding pass, so still had to stand in line at the airport.

Pros: Consistently good friendly service from this airline.

Pros: Full meal service, even on 1.5hr flight. Smooth take off and landing. Excellent inflight service. Free checked bag.

Cons: Nothing. Flight was great.

Pros: Great airline!

Pros: Pleasantly surprised to find a free checked bag, a meal served on all flights and complimentary beer and wine.

Cons: The take off and landing on both legs of my journey were the worst I've ever experienced as a regular flyer

Pros: Yes.

Cons: Entertainment system didn’t work poor maintenance.

Cons: Old aircraft rickety seats

Pros: Fine flight with good meals.

Cons: TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact.

Pros: The landing was smooth and so was the whole flight! Loved it

Cons: Food. I ended up throwing up shortly after eating

Cons: Food must be better

Pros: The foot rest under the seats was very nice

Cons: bags were lost, I had another flight 36 hours later. I was going to a conference and my suits were in the lost bag, because i was flying to brasil (not my home) on a brasilian passport I was not given any money to purchase clothes for my conference. the flight delayed 2 hours. poor entertainment selection. i will NEVER EVER fly TAAG again!!

Pros: Large seats , plenty legroom. Decent service.

Cons: No WiFi in Luanda lounge !

Pros: Nothing

Cons: Never fly TAAG again

Pros: I’m time

Cons: The check in failed as I request the exit seats. No headphones to listen the entertainment! Maputo Luanda plain is old and dirty.

Pros: Punctuality of the flight and the pilots did an amazing job

Cons: There was not in flight entertainment few broken handsets, broken seats

Pros: Comfortable seating. Was able to get some sleep.

Cons: No WiFi in Luanda lounge !

Cons: Old plane with no entertainment. The flight was schedule for 7:10pm then changed to 8:20pm then changed again to 11:50pm.

Pros: Spacious ,new planes . Friendly crew . Great value for a relatively cheaper flight than other airlines .

Cons: Entertainment system lacked content , they should consider loading a greater variety even if it is older content . Food was decent but received some rock hard rolls and crossiants.

Pros: Full meal service, even on 1.5hr flight. Smooth take off and landing. Excellent inflight service. Free checked bag.

Cons: Nothing. Flight was great.

Pros: The flight from Windhoek to JoBrg was fast, comfortable and easy. Lots of leg room, very polite service and a meal served.

Cons: The negatives were that the meal was not really to our liking but that could be personal taste and the boarding at Windhoek was confusing. The plane was a little old looking inside but made up for it in comfort and was very clean. If they improved the other 2 issues I would give them a 5 on all counts. Oh and little entertainment but it was a short flight.

Cons: bag left behind

Pros: No delays. Efficient meal service.

Cons: Cabin crew could be a bit friendlier. It was easy to check in online, but it's not possible to print a boarding pass, so still had to stand in line at the airport.

Pros: Comfortable seating. Was able to get some sleep.

Cons: No WiFi in Luanda lounge !

Pros: Punctuality

Cons: Crew was so friendly

Pros: Leg space was great and bathrooms were wider than usual.

Cons: The entertainment center was falling, the touch screen was not working well, and the movies were all very outdated. There was no USB charger.

Pros: Punctuality of the flight and the pilots did an amazing job

Cons: There was not in flight entertainment few broken handsets, broken seats

Pros: The plane from Capetown to Luanda was a slightly older refurbished plane which meant more leg room which was really nice . The food was good and service friendly.

Cons: The entertainment system had very limited preloaded content.

Cons: bad food and the people were not nice.

Pros: Punctuality of the flight and the pilots did an amazing job

Cons: There was not in flight entertainment few broken handsets, broken seats

Pros: Excellent meal, generous baggage allowance.

Cons: They lost our luggage dispate the fact that this was only 50 minutes flight! Also, we left late, and the process to track down our luggage was terrible! We had to buy extra stuff and no one will reimburse us for this.

Pros: Nice friendly staff

Cons: Wasn't allowed to listen to music on my phone despite having it in airplane mode

Pros: Great Service Modern planes Good food extremely punctual that wonderful Namibian hospitality

Cons: Nothing was bad. Keep up the good work Air Namibia

Pros: Great airline!

Cons: bad food and the people were not nice.

Pros: Large seats , plenty legroom. Decent service.

Cons: No WiFi in Luanda lounge !

Cons: Planes need to be better maintained especially the in-flight entertainment.

Pros: Comfortable seating. Was able to get some sleep.

Cons: No WiFi in Luanda lounge !

Pros: The staff at Cape Town and Lisbon were excellent and helpful

Cons: Luanda airport not traveler friendly...long queues, very hot and our passports and hand luggage were checked 4 times!!!! no access to the movies on route Cape Town to Luanda and back again...

Pros: Nothing

Cons: Nothing- dirty, old craft, your seat - someone is seating on your seat, and you need to find another seat

Pros: The foot rest under the seats was very nice

Cons: when i purchased the tickets excess baggage was 80 USD, when I got to the airport it was 250 USD even though the website said 200 USD. They checked my bags through before i presented a payment receipt, I was not able to pay because I could not afford it. The crew took 2 hours to find my bags and bring them back, I lost all time at the airport (I arrived 3 hours before the flight). was not able to eat, or drink anything before boarding. I made it to the gate 5 minutes before it closed. Food ran out by the time it got to me and the only option was sea food. movie options were old and limited. the plane delayed.

Cons: bad food and the people were not nice.

Pros: TAAG - Conforto da aeronave, pontualidade e não estar muito cheia.

Cons: Taag - Pouca simpatia dos comissários de bordo e alimentação servida no voo terrivel.

Pros: The staff at Cape Town and Lisbon were excellent and helpful

Cons: Luanda airport not traveler friendly...long queues, very hot and our passports and hand luggage were checked 4 times!!!! no access to the movies on route Cape Town to Luanda and back again...

Cons: The plane delayed for more than 2h30min and explanation for it. I informed the crew I have diabetes and needed water/food. No answer, they attended me and heard my concerns when they were informed by a friend I was with "Hypoglycemia." I had vomit and a bad trip. I will think twice before doing it again!

Pros: Overall the planes were neat, spacious and well presented. The staff were decent and did a good job. The food was also good/fair. Overall I would fly with TAAG again except for -->

Cons: The inflight entertainment wasn't all that great with limited choices available. However...LUANDA Airport and staff were the WORST! On both occasions it was difficult to find a person who could even speak english, the airport is a rip off (the most expensive I've ever experienced), the ground and airport staff were mostly an array of disinterested, impolite, unhelpful, buffoons. I would not want to fly TAAG again in order to avoid any layover in Luanda longer than 2hrs.

Pros: Overall the planes were neat, spacious and well presented. The staff were decent and did a good job. The food was also good/fair. Overall I would fly with TAAG again except for -->

Cons: The inflight entertainment wasn't all that great with limited choices available. However...LUANDA Airport and staff were the WORST! On both occasions it was difficult to find a person who could even speak english, the airport is a rip off (the most expensive I've ever experienced), the ground and airport staff were mostly an array of disinterested, impolite, unhelpful, buffoons. I would not want to fly TAAG again in order to avoid any layover in Luanda longer than 2hrs.

Pros: Large seats , plenty legroom. Decent service.

Cons: No WiFi in Luanda lounge !

Pros: The staff at Cape Town and Lisbon were excellent and helpful

Cons: Luanda airport not traveler friendly...long queues, very hot and our passports and hand luggage were checked 4 times!!!! no access to the movies on route Cape Town to Luanda and back again...

Pros: All service on time

Cons: Nothing

Pros: We had a ridiculously tight transit, arriving in Addis Ababa 20 minutes before our Madrid flight was meant to depart, and I was amazed by the outstanding support and assistance provided by the ground staff. Every single person who was meant to make the connecting flight did—and our luggage did too!

Cons: Addis Ababa is chaos and not clean.

Cons: Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough

Pros: I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers.

Cons: no clothes for three weeks because my bags were not put on the plane with me. all could of been avoided if permitted to carry on bag as planned. i was able to carry on my bag on other carriers. most inconvenient

Pros: The plane from Capetown to Luanda was a slightly older refurbished plane which meant more leg room which was really nice . The food was good and service friendly.

Cons: The entertainment system had very limited preloaded content.

Pros: Excellent meal, generous baggage allowance.

Cons: rep said the bag would tranfer on the plane i was on. i had to continue on without it. just hope its at the airport when i leave for lima on the 26 th

Pros: The staff at Cape Town and Lisbon were excellent and helpful

Cons: Luanda airport not traveler friendly...long queues, very hot and our passports and hand luggage were checked 4 times!!!! no access to the movies on route Cape Town to Luanda and back again...

Cons: Plane is old and had no entertainment

Pros: Crew and staff excellent

Cons: food not good and no movie access

Cons: The plane delayed for more than 2h30min and explanation for it. I informed the crew I have diabetes and needed water/food. No answer, they attended me and heard my concerns when they were informed by a friend I was with "Hypoglycemia." I had vomit and a bad trip. I will think twice before doing it again!

Pros: Punctuality of the flight and the pilots did an amazing job

Cons: There was not in flight entertainment few broken handsets, broken seats

Pros: The foot rest under the seats was very nice

Cons: when i purchased the tickets excess baggage was 80 USD, when I got to the airport it was 250 USD even though the website said 200 USD. They checked my bags through before i presented a payment receipt, I was not able to pay because I could not afford it. The crew took 2 hours to find my bags and bring them back, I lost all time at the airport (I arrived 3 hours before the flight). was not able to eat, or drink anything before boarding. I made it to the gate 5 minutes before it closed. Food ran out by the time it got to me and the only option was sea food. movie options were old and limited. the plane delayed.

Cons: The plane delayed for more than 2h30min and explanation for it. I informed the crew I have diabetes and needed water/food. No answer, they attended me and heard my concerns when they were informed by a friend I was with "Hypoglycemia." I had vomit and a bad trip. I will think twice before doing it again!

Pros: Nothing

Cons: Nothing- dirty, old craft, your seat - someone is seating on your seat, and you need to find another seat