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Pros: Efficient and on time. Food better than air France.

Cons: Nothing.

Pros: Full meal service, even on 1.5hr flight. Smooth take off and landing. Excellent inflight service. Free checked bag.

Cons: Nothing. Flight was great.

Pros: I was placed in a very nice hotel for the night. Emirates staff very helpful in helping me get on another flight.

Cons: When I arrived at the airport the next morning on January 1st 2017 to get on another flight, the lady at the OR Tambo Air Namibia ticketing office (her name is Happy) gave me a very hard time. She told me that the staff from the night before should not have put me in a hotel, and that she could not give me another flight. Her reason was that I had booked the flight through a travel agency website and so it was not Air Namibia's responsibility to get me on another flight. When I tried to explain to her why it was she started to yell at me. "Don't tell me how to do my job", she said. As I started to explain again that I paid for the flight and that Air Namibia surely received compensation and would not be out any money by placing me on another flight she told me to "stop arguing" with her. I took my claim to the Emirates counter, very upset from a fight I did not need to have and lack of sleep the past two days of traveling. The Emirates staff called Happy over to explain to her why she should get me on a flight. Happy finally agreed, but by this time the flight was about to leave and I almost missed it. Because of her delay, I had to run through the airport, and my bag did not make it on. When I finally received my luggage a week later, it was broken and torn with the contents spilling out. If Happy had better customer service skills and had helped me instead of giving me a hard time, I would not have had the horrible day that I did and resultant destroyed luggage. In my opinion, she should be fired, and I strongly advise Emirates not to connect flights with this airline (who apparently makes these types of cancellations every year). If a customer service representative from Air Namibia would like more details on this matter please contact me at callahcl@gmail.com

Pros: I took Air Namibia from Victoria Falls to Windhoek. It was a small plane (3 seats across total) which I don't like too much as you feel every like bit of turbulence. With the exception of take off and landing, it was fine. They served food and free drinks even though it was an hour and forty-five minute flight which surprised me. Overall, I was pleased. There were only 14 passengers and one flight attendant.

Pros: Pleasantly surprised to find a free checked bag, a meal served on all flights and complimentary beer and wine.

Cons: The take off and landing on both legs of my journey were the worst I've ever experienced as a regular flyer

Pros: I liked the fact that they served drinks right away. It's nice to sit back and relax. The food was plentiful and good. I was pleasantly surprised.

Cons: Would not recommend air Namibia as service is inadequate. The row of seats that we sat on were broken so we were unable to recline our seats during a 10 hour flight. You cannot do online check-in with this airline so you better be check-in in person early to choose your seats. Otherwise they might give you some really ceappy seats.

Pros: Friendly workers

Cons: Serving was unprofessional in a crate, and you can do better with your snacks and kiddy drinks

Pros: Great crew!

Pros: The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight.

Cons: On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others.

Cons: Flight departure change 10 min earlier was not emailed. Total confusion and communication problems for boarding. In addition the shuttle bus was sent to the wrong airplane and had to return 3 times.

Pros: They an amazing crew

Cons: They need to improve on the flight check-in and boarding at thier airport in Bole, it is so messy. Also thier inflight menu is nothing special

Pros: that i finally arrive, alive

Cons: The rest I will never ever reocmend this airline to anyone ever

Pros: I took Air Namibia from Victoria Falls to Windhoek. It was a small plane (3 seats across total) which I don't like too much as you feel every like bit of turbulence. With the exception of take off and landing, it was fine. They served food and free drinks even though it was an hour and forty-five minute flight which surprised me. Overall, I was pleased. There were only 14 passengers and one flight attendant.

Pros: I was placed in a very nice hotel for the night. Emirates staff very helpful in helping me get on another flight.

Cons: When I arrived at the airport the next morning on January 1st 2017 to get on another flight, the lady at the OR Tambo Air Namibia ticketing office (her name is Happy) gave me a very hard time. She told me that the staff from the night before should not have put me in a hotel, and that she could not give me another flight. Her reason was that I had booked the flight through a travel agency website and so it was not Air Namibia's responsibility to get me on another flight. When I tried to explain to her why it was she started to yell at me. "Don't tell me how to do my job", she said. As I started to explain again that I paid for the flight and that Air Namibia surely received compensation and would not be out any money by placing me on another flight she told me to "stop arguing" with her. I took my claim to the Emirates counter, very upset from a fight I did not need to have and lack of sleep the past two days of traveling. The Emirates staff called Happy over to explain to her why she should get me on a flight. Happy finally agreed, but by this time the flight was about to leave and I almost missed it. Because of her delay, I had to run through the airport, and my bag did not make it on. When I finally received my luggage a week later, it was broken and torn with the contents spilling out. If Happy had better customer service skills and had helped me instead of giving me a hard time, I would not have had the horrible day that I did and resultant destroyed luggage. In my opinion, she should be fired, and I strongly advise Emirates not to connect flights with this airline (who apparently makes these types of cancellations every year). If a customer service representative from Air Namibia would like more details on this matter please contact me at callahcl@gmail.com

Pros: Yes.

Cons: Entertainment system didn’t work poor maintenance.

Pros: The flight was really cheap. Although you get what you pay for. My seat didn’t have entertainment working. This is not the first time that it happens and the crew only look at your face and say sorry. Doesn’t do anything about it.

Cons: Entertainment working, better food, not allowing passengers with 3 big luggages as carry on.

Pros: Punctuality of the flight and the pilots did an amazing job

Cons: There was not in flight entertainment few broken handsets, broken seats

Pros: Spacious ,new planes . Friendly crew . Great value for a relatively cheaper flight than other airlines .

Cons: Entertainment system lacked content , they should consider loading a greater variety even if it is older content . Food was decent but received some rock hard rolls and crossiants.

Pros: Punctuality of the flight and the pilots did an amazing job

Cons: There was not in flight entertainment few broken handsets, broken seats

Cons: Airport Addis Ababa is chaos.

Cons: Nothing

Cons: USB connection was not working from my seat

Pros: Excellent crews

Cons: Would not recommend air Namibia as service is inadequate. The row of seats that we sat on were broken so we were unable to recline our seats during a 10 hour flight. You cannot do online check-in with this airline so you better be check-in in person early to choose your seats. Otherwise they might give you some really ceappy seats.

Pros: Efficient and on time. Food better than air France.

Cons: Nothing.

Pros: Its very comfortable and the crew efficient and accommodating

Pros: that i finally arrive, alive

Cons: The rest I will never ever reocmend this airline to anyone ever

Pros: Large seats , plenty legroom. Decent service.

Cons: No WiFi in Luanda lounge !

Pros: Nothing

Cons: Nothing- dirty, old craft, your seat - someone is seating on your seat, and you need to find another seat

Pros: Comfortable seating. Was able to get some sleep.

Cons: No WiFi in Luanda lounge !

Cons: bad food and the people were not nice.

Cons: There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them.

Pros: The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening.

Cons: Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation

Cons: Old aircraft, rickety seats

Cons: Not having to wait 3 days for my luggage

Pros: Efficient and on time. Food better than air France.

Cons: Nothing.

Pros: Consistently good friendly service from this airline.

Pros: never got to be on the plane since the flight was cancelled without notice nor explanation.

Cons: No service at all given. I had to organize myself alone!!! Waited 8 hours at he airport without any help. Nowhere to claim, no reimbursement...just nothing.Was transferred on another airline that did not explain anything. Very bad first and last experience

Cons: Would not recommend air Namibia as service is inadequate. The row of seats that we sat on were broken so we were unable to recline our seats during a 10 hour flight. You cannot do online check-in with this airline so you better be check-in in person early to choose your seats. Otherwise they might give you some really ceappy seats.

Pros: All service on time

Cons: Nothing

Pros: The staff at Cape Town and Lisbon were excellent and helpful

Cons: Luanda airport not traveler friendly...long queues, very hot and our passports and hand luggage were checked 4 times!!!! no access to the movies on route Cape Town to Luanda and back again...

Pros: Comfortable seating. Was able to get some sleep.

Cons: No WiFi in Luanda lounge !

Pros: I’m time

Cons: The check in failed as I request the exit seats. No headphones to listen the entertainment! Maputo Luanda plain is old and dirty.

Cons: Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!

Pros: Crew was very friendly and professional

Cons: 45 minutes late departure

Cons: Nothing

Pros: I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers.

Cons: Would not recommend air Namibia as service is inadequate. The row of seats that we sat on were broken so we were unable to recline our seats during a 10 hour flight. You cannot do online check-in with this airline so you better be check-in in person early to choose your seats. Otherwise they might give you some really ceappy seats.

Pros: Nice friendly staff

Cons: Wasn't allowed to listen to music on my phone despite having it in airplane mode

Pros: Nothing. The flight never happened. I missed the start of my tour in Namibia. Finally had to rent a car and driver along with 2 other people and drive for 8 hours to Windhoek.

Cons: The fact that I got bumped from the flight because the plane was already full then got stranded in Maun for a second night with no prospect of a flight on the 3rd day.

Pros: The crew onboard were absolutely fantastic! Super friendly and helpful. One of the flight attendants even brought me a pillow and blanket when he saw me laying down.

Cons: The long delay in Windhoek without communication from staff about what was going on.

Cons: bad food and the people were not nice.

Pros: Fast flight after take off

Cons: There was a delay of about 30 min. Flight too full

Pros: Large seats , plenty legroom. Decent service.

Cons: No WiFi in Luanda lounge !

Pros: Punctuality of the flight and the pilots did an amazing job

Cons: There was not in flight entertainment few broken handsets, broken seats

Pros: Pleasantly surprised to find a free checked bag, a meal served on all flights and complimentary beer and wine.

Cons: The take off and landing on both legs of my journey were the worst I've ever experienced as a regular flyer

Pros: Efficient and on time. Food better than air France.

Cons: Nothing.

Pros: The state of the art new Walvis Bay terminal. It was spotless.

Cons: The plane is parked so far from the terminal.

Pros: Nice friendly staff

Cons: Wasn't allowed to listen to music on my phone despite having it in airplane mode