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Pros: Crew is excellent

Cons: Delays and we had to actually run for the connected flight

Pros: The crew was amazing and the seat comfortable

Cons: Nothing I can think of yet.

Pros: Comfortable. Great crew,

Cons: Reduce baggage charges.

Pros: New airplane was comfortable and clean. Food was just okay.

Cons: We had to transit in Addis (connecting from Dakar) and the whole experience of going through the Addis airport, getting the voucher for the hotel, and going to the hotel was horrible: it took forever going through immigration and getting a simple stamp on the voucher (the latter an unsafe experience and time consuming, with hundreds of people piled up to get those stamps from just two people, crashing again each other, with no order, no lines). Somewhat there has to be a better way to manage this and make the experience safer and more comfortable to everybody. For instance, just enforcing to stay in line and organizing the lines would have saved everybody a lot of time and effort.

Cons: Better veg food, Ask and provide water to drink when flight is 10 hrs long. Not just provide lunch and dinner.

Cons: Nothing else. All was well

Pros: Good

Cons: Good

Pros: This was our first time experience and we appreciated the dedication and the level of safety the crew administered, especially during this time of Covid 19. Thanks

Cons: Just keep up the good work.