Marrakesh hotels near Royal Tennis Club de Marrakech

Pros: The peace and exclucivity so close to the heartbeat of Marrakech.

Pros: Perfect all the way, no comments. Should be a 7 star hotel

Cons: everything was nice

Pros: Everything except the bedroom was dark! Needs more lighting!

Cons: See above

Pros: Everything - just perfect

Cons: The bedsheets. They don’t have a duvet and we have to put a blanket on top. This makes the bed sheets very heavy and not comfortable as it slides down all the time and we have to pull it back to the bed all night. It was horrible and. It’s not up to the international standard. The staff are friendly but some are lack of experience of international top hotel standards. Communications between different teams are not very smooth. Examples: 1. When we checked in we asked the lady to book a table at the Moroccan restaurant for the same evening and when we arrived at the restaurant they didn’t have our reservations and had to check for quite a while to confirm that. As hotel guests of the best hotel in the world this is not acceptable. 2. I asked for something from the reception to be sent to our room and it took them 3 times to finally get it right. Seems that the reception and the house keeping don’t understand each other. 3. We came back late at 8 pm one day from the mountains and we had a shower in the room before going to the French restaurant for dinner. Before we went for dinner we turned off the DND sign as a signal for housekeeping to clean the room but it want not done when we came back from dinner. Why don’t they have a ‘clean the room’ sign if they are not efficient enough? 4. We requested for a late check out and they said we can check out at 2 pm. At 1230 they called us and said that the next guests have arrived and wanted us to move out right away! Otherwise the room is spectacular. They just need more training and more exposures to the top top hospitality standards of the world. My expectations were very high because of their ranking and the price.

Pros: Perfect service everywhere. In room, in spa, around the pool, specially on reception.

Pros: The toilets were not working and not fixed for the entire duration of the holiday The view was not I paid for Terrible

Cons: Get what I paid for would be a good start

Pros: My booking was upgraded and I got huge Suite for 2 nights. Little bit old but absolutely perfect hotel. Sofitel Lounge and Spa is more new than Sofitel Palais Imperial. Both hotels are placed in one location. In Sofitel Palais Imperial is best service ever! The staff is welcoming and friendly, everyone smiles at you and goes out of their way to make your stay perfect. Comfortable bed and pillows. Very good spa. Very good indoor and outdoor warm pools. Many thanks for waiters near pool Mrs. Karima and Mr. Muhta! And specially thanks for manager Mrs. Iman! It was pleasure to stay in your hotel!

Cons: Little bit old rooms but renovation is coming.

Pros: The location was superb and the staff and facilities were superb.

Pros: Hotel was up yo the usual Sofitel high standard which was pleasing.

Cons: Disappointed that a room with a double bed was not provided, despite having been booked. A twin room was offered. We were told that we should have specified our double bed request in the notes. It was only when we advised that we were cancelling our booking and moving to another hotel that a room with a double bed was located. Disappointed to find that the shampoo/ body gel and body lotion containers were not full as they had been used by previous clients.

Pros: Location location location. Plus a calm oasis in trhe middle of the hustle and bustle of Marrakech

Cons: They allow smoking withihn the bar which was unpleasant to have to sit in - especially as som were smoking cigars. Reduced rteh amoun fo time spent in the beautiful room.

Pros: Fantastic hotel and staff. Winter sunshine, great hotel, great breakfast, and hotel restaurants. SPA looked amazing but wasn't used. Recommended.

Cons: Nothing

Pros: Great location! Very courteous and attentive staff

Pros: The restaurants are nice and the food is delicious. The staff is kind and the location is perfect

Pros: Staff was very professional, friendly, and helpful especially Amina. Location could not have been better.

Cons: Nothing

Cons: The staff was disorganized and dishonest. They strung us along for several hours about attempts to fix the AC in our room only to finally admit there was no AC in the hotel in February (despite being a warm and muggy night) after we confronted them with the fact that every room had its windows open.

Pros: Good location between Médina and Gueliz (within walking distance for both)..

Cons: Daily cleaning of rooms weren’t done very well and concierge services could be improved

Pros: Professional Staff and .. High quality services

Pros: Very beautiful hotel. Our room was great. Fresh flowers everywhere and nothing is too much trouble.

Cons: We liked everything.

Pros: I felt like royalty. Everything was perfect. The staff are nice and efficient. It is located in town and is close to many attractions. I advice you stay there.

Cons: Nothing. Everything Was excellent.

Pros: The bed was very comfortable and the staff was very friendly.

Cons: My friend on checkout was treated very badly Reco is purposefully very bad and on top of that complaints to the group shall be sent!

Pros: Wonderful staff, a very good selection of breakfast items- even better was having it delivered each morning to room.

Cons: Spa area did not have a warm water Jacuzzi which was disappointing.

Pros: It’s excellent please to stay for business or holiday

Pros: Breakfast was varied Extremely friendly staff Great room with jacuzzi Good location

Cons: Nothing in particular. Perhaps to say that the hotel was huge thus no intimacy was a bit dated

Pros: Very friendly staff

Cons: Noisy neighbors

Pros: This hotel is luxurious, the room was spacious clean and comfortable. Toilet and shower were spacious and luxurious. Staff were helpful. Breakfast was one of a kind, many varieties and delicious things were available. The hote has several swimming pools including one huge indoor. Large gem lounge was also available.

Cons: Noise can be heard from next room, walls need more insulation.

Pros: Good indoor warm pool. Location.

Cons: 1. We asked room service to prepare sofa beds for kids. We called them 5 times starting 14:00 o'clock, and came at 23:00 o'clock. When I called reception to tell them we are still waiting, they directed me to room service without even listening to my complaint. 2. During breakfast the waitress was collecting small spoons from our and others tables, dip them in a bowl with dirty water, dry them with piece of cloth, and give them to others to use them!! No washing!! This happened three times during our breakfast. We told this to reception, they showed sorry, but I doubt they took any action, or even recorded it.

Cons: There was loud music all night other than that all was very good

Pros: This is a nice hotel in a good location. Nice pool area and conveniently located. Comfy beds and nice rooms.

Cons: I was very upset about how I was treated initially when I turned up with a Moroccan friend. He was treated appallingly as a second class citizen. He essentially wasn't allowed in the hotel. Also I had to request a room change as the first one was so noisy from a nearby nightby nightclub.

Pros: 1. Location 2. Gym 3. Spacious room

Cons: 1. Staff 2. Room service - ordered water 2 times and kept waiting for one hour and nothing came at the end. 3. AC in the room is horrible, you can’t turn it off, room was freezing 4. Water in the bathroom is either extremely hot or extremely cold

Pros: Great location, great staff

Pros: Every thing os good.

Cons: Spa management are not professional