Hivernage Hotel & Spa

4 Angle Avenue Echouhada et Rue des Temples, Marrakesh 40000, Morocco
+212 524 424 100

Cheapest
rate per night

8,2

Excellent
based on 1 662 reviews
Hivernage Hotel & Spa - Marrakesh, Morocco
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
TripAdvisor R1 759
Expedia R1 788
getaroom R1 853
TripAdvisor
Expedia
getaroom

Good to know

Distance to city centre 1,6 km
Location rating 9,3
Nearest airport Marrakesh Menara
Distance to airport 3,7 km

Rooms

Check-in
Check-out

Standard rooms

R2 109+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R2 109 per night
IMAGE
Unknown
R2 368 per night
IMAGE
Unknown
R2 390 per night

Double rooms

R1 759+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
R1 759 per night
IMAGE
Unknown
R1 788 per night
IMAGE
King bed
R1 853 per night
IMAGE
Unknown
R1 898 per night
IMAGE
Unknown
R1 898 per night
IMAGE
King bed
R2 198 per night
IMAGE
Unknown
R2 263 per night
IMAGE
Unknown
R3 764 per night
IMAGE
Unknown
R3 769 per night

Reviews

Pros

Cons

Traveller rating

111
63
25
6
0

Time of year

Traveller type

Show reviews that mention

+
bigger then expected in 5 reviews
comfortable bed in 35 reviews
free upgrade in 9 reviews
good breakfast in 62 reviews
great location in 91 reviews
great spa in 23 reviews
hotel is nice in 92 reviews
main square in 4 reviews
medina in 19 reviews
nice area in 11 reviews
nice swimming pool in 28 reviews
noise from the street in 17 reviews
quick walk in 23 reviews
reception staff in 121 reviews
restaurants and nightclubs in 2 reviews
rooftop bar in 32 reviews
room a nice in 73 reviews
room service in 32 reviews
star hotel in 9 reviews
sunset views in 4 reviews
walking distance in 7 reviews
water pressure too low in 6 reviews
  • Excellent
    Oct 2019
    10,0

    Absolutely everything apart from the loft

    The lift took ages coming down apart from that it was Great!

  • Mediocre
    Oct 2019
    3,0

    The one saving grace about this hotel were the check in staff - who were very pleasant upon arrival, the service staff - who were very nice, and the location - very central to the delights Marrakech has to offer.

    The first day of my stay upon waking - there was no running water. NO RUNNING water at a 5 star hotel. I went to Réception and I was told it was a hotel-wide issue that they were working on. A few hours later when the water finally started working, it was a dirty brown colour - couldn’t shower - it was awful. Needless to say, my entire first day was put off - and I continued to experience issues with the water pressure throughout my stay, at one point even being stuck unable to rinse shampoo out of my hair because the water would stop mid shower. In general - the room smelled old and musty - and it just wasn’t an enjoyable stay. Yes; sounds like first world problems, but this is NOT what I would expect of a 4+ star hotel. I understand there can be issues, but they offered very little help or explanation and basically shrugged it off - not accommodating at all; Very disappointing. Additionally, I was overcharged on my credit card - the hotel debited more than they were supposed to/more than what I signed off on. I have reached out to booking.com to assist me in helping to get those funds back. The people/workers were very friendly and service at the hotel was overall good - but the facilities overall and the experience in the room definitely left something to be desired. I actually paid a daily rate to use the facilities at another hotel...

  • Okay
    Oct 2019
    5,8

    Good location, very central

    Not very friendly service at front desk, quite aloof. Didn’t respond to my pre stay request about airport shuttle so sorted out my own transfer. Service not up to levels expected from a 5 star hotel. Also shower curtain not screen in bathroom

  • Excellent
    Oct 2019
    8,8

    Location, most of staff were helpful, good breakfast

    Water problems that were not addressed quickly

  • Okay
    Oct 2019
    4,5

    Location good, but the hotel very disappointing

    plenty of things wrong in the room, dirty outside cushions

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About

Overview

Located in Marrakech (Hivernage), Hivernage Hotel And Spa is within a 15-minute walk of Koutoubia Minaret and Menara Mall. Featured amenities include a business center, limo/town car service, and express check-in. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,2 Excellent

based on 1 662 reviews

9,3

Location

8,2

Breakfast

4,8

Cleanliness

3,7

Pool

Things to know

  • Friendly service
  • Comfortable beds

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled access
Business centre
Car hire
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24-hour front desk
Safe
Airport Shuttle (Surcharge)
Free parking
Storage available
Non-smoking rooms available
Terrace/Patio
Lift
Massage
Library
Laundry facilities
Child pool
Hairdryer
Tennis
Cable or satellite TV
Sauna
Pets not allowed
Steam room
Free valet parking
Wedding services
Rooftop
Babysitting or child care
Hot tub

Photos

Hivernage Hotel & Spa - Marrakesh - Building All photos (34)
Hivernage Hotel & Spa - Marrakesh - Bathroom Bathroom (4)
Hivernage Hotel & Spa - Marrakesh - Bedroom Bedroom (8)
Hivernage Hotel & Spa - Marrakesh - Building Building (1)
Hivernage Hotel & Spa - Marrakesh - Living room Living room (2)

Location

Most popular landmarks

  • Mosquée de la Koutoubia 0,7 km
  • Place de le Jeunesse 1 km
  • Bab Agnaou 1,1 km
  • Jamaa el Fna 1,2 km
  • Saadian Tombs 1,3 km
  • Place du 16 Novembre 1,4 km

Getting around

Marrakesh Menara 3,7 km
Ouarzazate 128,9 km

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