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|"Very kind staff, good location."||(in 15 reviews)|
|"great location and very friendly staff."||(in 20 reviews)|
|"Everything was amazing with great service."||(in 15 reviews)|
|"The service was terrible."||(in 18 reviews)|
|"bad breakfast bad room."||(in 10 reviews)|
|"Very rude to staff."||(in 10 reviews)|
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Very comfortable hotel and nice place for relaxing and chilling out
The staff at the terrace bar where they only serve drinks were a bit slow
everything was excellent
Great location though 800m from the medina may be generous. Best thing was the pool with stunning giant beds to sunbathe and lounge on. Nice clean rooms.
Rather pricey hotel prices. €5+ for half a pint and the first (and only) night I had room service I found out the sandwiches were around €25. We went in November which is not busy yet it still wasn’t easy to get served by the pool despite there being more staff than guests. I was annoyed they charged for certain things in the gym, when you are staying at a (not cheap) 5* I don’t expect silly add-ons like that.
The swimming pool area, spa, really comfortable beds and location.
The service (with the exception of housekeeping, the spa and some of the staff at the swimming pool restaurant) was awful. There were a lot of staff, but most did very little. There was little, if no service, around the pool area, the bar staff were terrible (they practically ignored you), and the reception staff were arrogant. The prices of food and drinks were ridiculous, especially given the poor service. As a result we kept orders in the hotel down to the staff. I've stayed at many 5 star hotels, and to be honest I could run this one better than the existing management, despite having no hospitality management experience.
Its grounds and pool area and its position near to the Medina and rooms
Service was a bit erratic in the bars and restaurant
The contemporary 5-star Sofitel Marrakech Lounge and Spa is a quiet, sumptuous space in the middle of a gorgeous garden overlooking the Atlas Mountains. Rejuvenate body and mind in this luxurious haven just steps from the Medina. Offering comfortable rooms and spacious suites, this beautiful property promises moments of relaxation in the outdoor pools, spa, fitness room, gourmet restaurants and bars
based on 389 reviews
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Most popular landmarks
- Mosquée de la Koutoubia 0,7 km
- Place de le Jeunesse 1 km
- Bab Agnaou 1,1 km
- Jamaa el Fna 1,2 km
- Saadian Tombs 1,3 km
- Place du 16 Novembre 1,4 km