Marrakesh hotels near Cyber Parc

Pros: Perfect all the way, no comments. Should be a 7 star hotel

Cons: everything was nice

Pros: Everything except the bedroom was dark! Needs more lighting!

Cons: See above

Pros: Everything - just perfect

Cons: The bedsheets. They don’t have a duvet and we have to put a blanket on top. This makes the bed sheets very heavy and not comfortable as it slides down all the time and we have to pull it back to the bed all night. It was horrible and. It’s not up to the international standard. The staff are friendly but some are lack of experience of international top hotel standards. Communications between different teams are not very smooth. Examples: 1. When we checked in we asked the lady to book a table at the Moroccan restaurant for the same evening and when we arrived at the restaurant they didn’t have our reservations and had to check for quite a while to confirm that. As hotel guests of the best hotel in the world this is not acceptable. 2. I asked for something from the reception to be sent to our room and it took them 3 times to finally get it right. Seems that the reception and the house keeping don’t understand each other. 3. We came back late at 8 pm one day from the mountains and we had a shower in the room before going to the French restaurant for dinner. Before we went for dinner we turned off the DND sign as a signal for housekeeping to clean the room but it want not done when we came back from dinner. Why don’t they have a ‘clean the room’ sign if they are not efficient enough? 4. We requested for a late check out and they said we can check out at 2 pm. At 1230 they called us and said that the next guests have arrived and wanted us to move out right away! Otherwise the room is spectacular. They just need more training and more exposures to the top top hospitality standards of the world. My expectations were very high because of their ranking and the price.

Pros: Garden and Spa Actually everything ♥️

Cons: Nothing

Pros: Everything. My riad, hospitality, hamam, restaurants and everything else.

Pros: Excellent location and service

Cons: No tea and coffee making facilities in the rooms

Pros: We really liked our suite and there was lots of space for the 3 of us.

Cons: Although our room was very large and nicely laid out it’s location was not good. We were by a very busy road and could not use our balcony because it was so noisy. Our view was of waste ground and was not pleasant to look at. The service was overall good but a few points to note. We had a 7 night stay. There were flowers in our room for the first few days. Not fresh and then removed and not replaced leaving a large vase via only dirty with water in it. There was a coffee machine with some pods. We like coffee in the morning and used up the pods the first 2 days. We asked 4-5 times for more and only got them the night before we checked out. Bathroom accessories were not restocked often. Although we saw others in slippers we never had any put in our room after requesting. All smallish issues but I would expect more from a 5 star hotel. Very limited room service menu with few options for children and very expensive.

Pros: Lovely building, pool and gardens. The decor and ambience is luxurious, large spaces with lovely art pieces on the walls. On a whole staff were attentive and helpful. Indoor pool and oriental spa were great for relaxing.

Cons: Only very minor details that are in contrast to the 5 star expectations. Ordered a Salad Niçoise, the tuna was from a can, not what you expect at this level of hotel. Suite had everything except some basics like an iron or a kettle, meaning constantly relying on room service. Soundproofing could be better.

Pros: everything

Cons: nothing

Pros: Perfect Marocain stay, en Eden in the heart of Marrakech!

Pros: Amazing location, very nice hotel, staff and facilities.

Cons: Staff were a tad grumpy in the restaurants but everything else was very good. Not Good with young children but as a couple very good.