Best Marrakesh hotels near Bahia Palace
A stay at Royal Mansour Marrakech places you in the heart of Marrakech, within a 5-minute drive of Koutoubia Minaret and Yves Saint Laurent Museum. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Marrakech? This hotel has facilities measuring 1506 square feet (140 square meters), including conference space. A roundtrip airport shuttle is complimentary (available 24 hours).
Overall 9,5 Excellent
Based on 594 reviews
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- Families
Excellent
9,0
Pros: The peace and exclucivity so close to the heartbeat of Marrakech.
Excellent
10,0
Pros: Everything was good The best hotel in Marrakech
Excellent
10,0
Pros: Everything except the bedroom was dark! Needs more lighting!
Excellent
10,0
Pros: The service and privacy
Excellent
10,0
Pros: the positive vibes that I got from the staff it gives me the chance to live in old Medina city - I experiences the real tradition & Culture of Moroccan live the staff were really friendly - I loved every moment in the hotel
Excellent
10,0
Pros: Everything was truly perfect
Details
Reviews
Overall 9,5 Excellent
Based on 594 reviews
Breakfast
10,0
Wellness
9,4
Location
9,3
Vibe
9,2
Amenities
9,2
Bar
8,9
Service
8,3
Food
7,6
Room
6,4
Comfort
5,0
Value
2,8
Service
8,3
9,0 Excellent
Pros: The peace and exclucivity so close to the heartbeat of Marrakech.
Cons:
10,0 Excellent
Pros: Everything was good The best hotel in Marrakech
Cons:
10,0 Excellent
Pros: Everything except the bedroom was dark! Needs more lighting!
Cons: See above
10,0 Excellent
Pros: The service and privacy
Cons:
10,0 Excellent
Pros: the positive vibes that I got from the staff it gives me the chance to live in old Medina city - I experiences the real tradition & Culture of Moroccan live the staff were really friendly - I loved every moment in the hotel
Cons: it was expensive - but to be honest - we had a VVIP services
10,0 Excellent
Pros: Everything was truly perfect
Cons:
A stay at Royal Mansour Marrakech places you in the heart of Marrakech, within a 5-minute drive of Koutoubia Minaret and Yves Saint Laurent Museum. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Marrakech? This hotel has facilities measuring 1506 square feet (140 square meters), including conference space. A roundtrip airport shuttle is complimentary (available 24 hours).
Designed with a contemporary style, the 5-star Sofitel Marrakech Lounge & Spa hotel is an oasis of calm in the heart of a beautiful garden with views of the Atlas Mountains. Rejuvenate body and mind in this luxurious haven of peace just a stone's throw from the Medina. Offering comfortable rooms and spacious suites, this idyllic hotel promises perfect moments of relaxation in its outdoor pools, spa, fitness center, gourmet restaurants and bars
Overall 9,2 Excellent
Based on 5 307 reviews
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- Families
- Couples
- Solo
- Business
Good
7,0
Pros: Location
Good
7,5
Pros: Breakfast was excellent as was dinner. The pools are lovely
Excellent
9,2
Pros: Smells amazing, very clean, prompt courteous service from all staff. Very Relaxing.
Excellent
10,0
Excellent
9,2
Pros: Everything was amazing with great service
Good
6,3
Pros: Just ok
Good
6,7
Good
7,9
Pros: Service of staff is really excellent. Breakfast on the terrace is great experience. Lots of friendly staff, e.g. Goufal Younnes spa piscine is a perfect host on the swimmingpool.
Details
Reviews
Overall 9,2 Excellent
Based on 5 307 reviews
Location
9,7
Bar
9,6
Breakfast
9,5
Vibe
9,5
Service
9,4
WiFi
9,4
Food
9,3
Wellness
9,2
Pool
9,0
Comfort
8,6
Room
8,6
Breakfast
9,6
Bar
9,6
Location
9,6
Service
9,4
Wellness
9,2
Food
9,2
Room
8,2
Breakfast
9,7
Location
9,7
Vibe
9,4
Bar
9,3
Service
9,1
Pool
9,0
Room
8,0
Location
9,9
Service
9,8
Breakfast
9,6
Bar
9,6
Room
9,5
Vibe
9,4
Wellness
9,3
Food
9,3
Comfort
8,9
Breakfast
9,6
Bar
9,6
Service
9,4
Location
9,4
Food
9,3
Pool
9,0
Comfort
8,9
Room
7,1
7,0 Good
Pros: Location
Cons: To expensive for the hotel , service , etc...
7,5 Good
Pros: Breakfast was excellent as was dinner. The pools are lovely
Cons: The first night we were given a room which was extremely noisy. We could hear the noise from a club and we had a sleepless night. We complained the next morning but didn't even get an apology from the receptionist who obviously knew all about the noise. The other room we were given was fine and we had no further issues.
9,2 Excellent
Pros: Smells amazing, very clean, prompt courteous service from all staff. Very Relaxing.
Cons: We’re from the UK, so we’re used to people not smoking indoors; the hotel allows people to smoke in the main reception and there are ash trays set out on all the tables. We accept that this is the norm over there.
10,0 Excellent
Pros:
Cons: It was so beautiful, and the birthday surprise will remain a lifelong memory.
9,2 Excellent
Pros: Everything was amazing with great service
Cons: Price so high, as expensive as in NYC, at least breakfast should be included at this rate.
6,3 Good
Pros: Just ok
Cons: Below my expectations
6,7 Good
Pros:
Cons: The service was terrible. The standard and quality of hotel has gone down greatly since I was last here 4 years ago.
7,9 Good
Pros: Service of staff is really excellent. Breakfast on the terrace is great experience. Lots of friendly staff, e.g. Goufal Younnes spa piscine is a perfect host on the swimmingpool.
Cons: Nice building, but next to bussy highway; cant sleep with open window / balcony. Also, airplane noise. So not quit at all. Also the beautiful swimmingpool is full of chlorine / javel. It stinks and itches as a consequency. Breakfast: fresh fruit and vegetables are scarcely compared to the abundancy of over sugared products.
Designed with a contemporary style, the 5-star Sofitel Marrakech Lounge & Spa hotel is an oasis of calm in the heart of a beautiful garden with views of the Atlas Mountains. Rejuvenate body and mind in this luxurious haven of peace just a stone's throw from the Medina. Offering comfortable rooms and spacious suites, this idyllic hotel promises perfect moments of relaxation in its outdoor pools, spa, fitness center, gourmet restaurants and bars
The Sofitel Marrakech Palais Impérial is a magnificent Moorish palace set in the middle of luxurious gardens of palm trees and bougainvilleas. The immense columns and sculpted ceilings, traditional zelliges, carpets and artwork, are beautiful invitationsto succumb to the combined charms of Eastern hospitality and the excellence of the French way of life. You can hear the bustle of the Medina whilst looking out onto the snow-covered peaks of the Atlas Mountains.
Overall 9,2 Excellent
Based on 3 673 reviews
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- Couples
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- Solo
Okay
4,6
Pros: Breakfast was terrible Fruits were rotting Ok let’s worry bad
Excellent
9,6
Pros: The breakfast was delicious fresh veggies and fresh fruit The room was beautiful with big balcony with gorgeous view Great location The staff was very helpful and polite
Excellent
10,0
Pros: Breakfast, staff service, environment..everything was wonderful
Excellent
10,0
Pros: Everything!
Okay
5,8
Details
Reviews
Overall 9,2 Excellent
Based on 3 673 reviews
WiFi
10,0
Bar
9,8
Location
9,8
Wellness
9,2
Service
9,2
Food
9,2
Vibe
9,1
Breakfast
9,1
Comfort
8,3
Room
7,8
Value
3,2
Location
9,8
Breakfast
9,1
Pool
8,8
Service
8,5
Comfort
8,1
Room
7,4
Service
9,1
Breakfast
8,7
Room
6,5
Service
9,1
4,6 Okay
Pros: Breakfast was terrible Fruits were rotting Ok let’s worry bad
Cons:
9,6 Excellent
Pros: The breakfast was delicious fresh veggies and fresh fruit The room was beautiful with big balcony with gorgeous view Great location The staff was very helpful and polite
Cons:
10,0 Excellent
Pros: Breakfast, staff service, environment..everything was wonderful
Cons: Loved everything!!
10,0 Excellent
Pros: Everything!
Cons: Nothing
5,8 Okay
Pros:
Cons: The rooms look very tired. Need to be refurbished asap.
The Sofitel Marrakech Palais Impérial is a magnificent Moorish palace set in the middle of luxurious gardens of palm trees and bougainvilleas. The immense columns and sculpted ceilings, traditional zelliges, carpets and artwork, are beautiful invitationsto succumb to the combined charms of Eastern hospitality and the excellence of the French way of life. You can hear the bustle of the Medina whilst looking out onto the snow-covered peaks of the Atlas Mountains.
With a stay at La Mamounia, you'll be centrally located in Marrakech, steps from Bab El Djedid and within a 10-minute walk of Koutoubia Minaret. Featured amenities include a business center, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Overall 9,2 Excellent
Based on 2 849 reviews
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Reviews
Overall 9,2 Excellent
Based on 2 849 reviews
Vibe
9,5
Pool
9,5
Location
9,5
Amenities
9,4
Breakfast
8,3
Service
8,1
Room
8,0
Bar
7,9
Value
4,4
Service
8,3
Location
9,5
Service
8,4
Room
7,8
With a stay at La Mamounia, you'll be centrally located in Marrakech, steps from Bab El Djedid and within a 10-minute walk of Koutoubia Minaret. Featured amenities include a business center, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Located in Marrakech (Kasbah), Les Jardins De La Medina is within a 10-minute walk of Agdal Gardens and Saadian Tombs. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
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Overall 9,1 Excellent
Based on 769 reviews
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- Couples
- Families
Good
7,1
Pros: It needs to up its breakfast game - not impressed
Excellent
10,0
Pros: location is good , swiming pool is great , the staff is kindness.
Excellent
10,0
Pros: Gorgeous staff and spaciousness of the property.
Excellent
9,6
Pros: The hotel was an oasis in the middle of a chaotic but wonderful Marrakech. The best thing we did on this trip was stay at Les Jardins De La Médina. The room was wonderful, the pool and gardens were incredible, and most importantly, the staff were the best. Since the moment we arrived they trated us with great kindness and were always so willing to help us with anything we needed. I 100% recommend everyone to stay here!
Excellent
10,0
Pros: Great location, a real oasis of calm among the mayhem.
Excellent
8,8
Pros: Very charming and personal Hotel. You notice the difference to standard 4 or 5 stars Hotels
Excellent
10,0
Pros: Fantastic spot in the middle of Medina in Marrakesh! Beautiful place, with an inner garden, pool and one of the best restaurants in the city! Great terrace where you can have a nice and tasty breakfast and the roof top terrace with sun beds. Very friendly and helpful staff! Beautiful rooms designed in classic Moroccan style! Absolutely amazing place! We will definitely come back!
Excellent
9,6
Pros: Beautiful rooms- suite nice decor and comfortable. Very nice touch the welcome table of goodies.
Excellent
10,0
Pros: Everything
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Details
Reviews
Overall 9,1 Excellent
Based on 769 reviews
Pool
9,5
Vibe
9,4
Amenities
9,2
Service
9,1
Location
8,8
Room
8,4
Food
8,3
Breakfast
8,0
Wellness
6,7
Value
3,8
WiFi
2,8
Pool
9,6
Amenities
9,3
Service
9,0
Comfort
8,6
Location
8,6
Room
8,5
Breakfast
8,4
Pool
9,5
Service
9,3
Amenities
9,1
Location
8,9
Room
8,0
Breakfast
8,0
7,1 Good
Pros: It needs to up its breakfast game - not impressed
Cons:
10,0 Excellent
Pros: location is good , swiming pool is great , the staff is kindness.
Cons: N/A
10,0 Excellent
Pros: Gorgeous staff and spaciousness of the property.
Cons: Very occasional lapses with service but not a deal breaker.
9,6 Excellent
Pros: The hotel was an oasis in the middle of a chaotic but wonderful Marrakech. The best thing we did on this trip was stay at Les Jardins De La Médina. The room was wonderful, the pool and gardens were incredible, and most importantly, the staff were the best. Since the moment we arrived they trated us with great kindness and were always so willing to help us with anything we needed. I 100% recommend everyone to stay here!
Cons:
10,0 Excellent
Pros: Great location, a real oasis of calm among the mayhem.
Cons:
8,8 Excellent
Pros: Very charming and personal Hotel. You notice the difference to standard 4 or 5 stars Hotels
Cons: Everything good, Dinner a bit expensive relative to other top restaurants in MAK
10,0 Excellent
Pros: Fantastic spot in the middle of Medina in Marrakesh! Beautiful place, with an inner garden, pool and one of the best restaurants in the city! Great terrace where you can have a nice and tasty breakfast and the roof top terrace with sun beds. Very friendly and helpful staff! Beautiful rooms designed in classic Moroccan style! Absolutely amazing place! We will definitely come back!
Cons: Nothing. Everything was perfect!
9,6 Excellent
Pros: Beautiful rooms- suite nice decor and comfortable. Very nice touch the welcome table of goodies.
Cons: I think the bathroom baseboard were very dirty and the walls need an refreshing paint.
10,0 Excellent
Pros: Everything
Cons: None
Located in Marrakech (Kasbah), Les Jardins De La Medina is within a 10-minute walk of Agdal Gardens and Saadian Tombs. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Located in Marrakech (Medina), Les Jardins De La Koutoubia is within a 10-minute walk of Koutoubia Minaret and Jemaa el-Fnaa. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 9,0 Excellent
Based on 1 911 reviews
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Good
7,5
Pros: I think this very nice establishment should be refurbished
Excellent
10,0
Pros: The location is very nice
Good
6,7
Pros: The hotel was lovely although hygiene left a lot to be desired!!
Excellent
10,0
Pros: Everything! It was a calm oasis in the middle of the busy city
Excellent
10,0
Pros: This is one of the best Colonial hotels we’ve ever stayed in. From the second you arrive is like going back a hundred years. The hotel on the inside is absolutely stunningly beautiful and very quiet. Immaculately kept throughout with staff to cater for your every need. We had a junior suite which is located in a separate wing which was very quiet. The room was large and luxurious with a large balcony. Breakfast was gorgeous, freshly squeezed orange juice, strong coffee everything you could wish for. There are 2 swimming pools one at ground level which is very quiet and one on the rooftop which is more lively with a separate bar and restaurant (Indian).
Excellent
9,7
Pros: The restaurants are nice and the food is delicious. The staff is kind and the location is perfect
Mediocre
3,7
Details
Reviews
Overall 9,0 Excellent
Based on 1 911 reviews
Location
9,3
Pool
9,0
Bar
8,7
Service
8,6
Amenities
8,4
Breakfast
8,3
Comfort
7,9
Room
7,7
Wellness
7,3
WiFi
5,8
Location
9,2
Pool
9,0
Service
8,8
Bar
8,7
Breakfast
8,6
Room
7,8
Food
7,5
Location
9,3
Pool
9,0
Service
9,0
Vibe
8,4
Breakfast
7,7
Room
7,0
7,5 Good
Pros: I think this very nice establishment should be refurbished
Cons: The location
10,0 Excellent
Pros: The location is very nice
Cons: No parking
6,7 Good
Pros: The hotel was lovely although hygiene left a lot to be desired!!
Cons: The restaurants could have been bet
10,0 Excellent
Pros: Everything! It was a calm oasis in the middle of the busy city
Cons: Nothing
10,0 Excellent
Pros: This is one of the best Colonial hotels we’ve ever stayed in. From the second you arrive is like going back a hundred years. The hotel on the inside is absolutely stunningly beautiful and very quiet. Immaculately kept throughout with staff to cater for your every need. We had a junior suite which is located in a separate wing which was very quiet. The room was large and luxurious with a large balcony. Breakfast was gorgeous, freshly squeezed orange juice, strong coffee everything you could wish for. There are 2 swimming pools one at ground level which is very quiet and one on the rooftop which is more lively with a separate bar and restaurant (Indian).
Cons: Nothing at all, it was all perfect.
9,7 Excellent
Pros: The restaurants are nice and the food is delicious. The staff is kind and the location is perfect
Cons:
3,7 Mediocre
Pros:
Cons: The staff was disorganized and dishonest. They strung us along for several hours about attempts to fix the AC in our room only to finally admit there was no AC in the hotel in February (despite being a warm and muggy night) after we confronted them with the fact that every room had its windows open.
Located in Marrakech (Medina), Les Jardins De La Koutoubia is within a 10-minute walk of Koutoubia Minaret and Jemaa el-Fnaa. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Looking out to the snowy Atlas mountain range, the Palace offerssumptuous interior design by traditional Moroccan craftsmenand offers 92 exquisitely furnished, spacious suites.The pool covers 2400 sqm (26 000 sqft), a section of which isheated all year round.
Overall 9,0 Excellent
Based on 1 553 reviews
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- Couples
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Excellent
9,6
Pros: This is a very beautiful hotel, in gorgeous surroundings. We loved our room, with a view of the pool and a huge bathroom and walk-in wardrobe. The pool and gardens were great, and it was nice to be able to have a pool big enough for a proper swim. We also enjoyed the indoor pool and steam rooms. The staff are excellent and the breakfast choice was incredible. We ate in the Egyptian bar and the beautiful Moroccan restaurant, service was exceptional although the food was a little underwhelming for the price, but we didn't want to leave the resort, so felt it was worth it for the convenience. The pool bar was great for lunch, and they also serve you at your lounger if you want a drink while sunbathing.
Excellent
9,2
Pros: Really good hotel for ppl who want calm and relaxe , I loved it when u wake up at morning with sounds of birds , my thanks to Abd Samie was very helpful and kind to us Breakfast was nice for me location was perfect surrounded taxis and all
Excellent
10,0
Pros: An amazing property and the staff could not have been any nicer or any more helpful, fantastic!
Details
Reviews
Overall 9,0 Excellent
Based on 1 553 reviews
Pool
9,3
Location
9,0
Beach
8,8
Wellness
8,5
Amenities
8,4
Service
8,4
Breakfast
8,2
Comfort
8,2
Room
8,1
WiFi
6,8
Pool
9,3
Location
9,0
Service
8,6
Comfort
8,3
Breakfast
8,1
Amenities
8,1
Room
8,0
Value
4,5
Pool
9,4
Location
9,0
Amenities
8,7
Service
8,5
Comfort
8,3
Breakfast
7,8
Room
7,7
9,6 Excellent
Pros: This is a very beautiful hotel, in gorgeous surroundings. We loved our room, with a view of the pool and a huge bathroom and walk-in wardrobe. The pool and gardens were great, and it was nice to be able to have a pool big enough for a proper swim. We also enjoyed the indoor pool and steam rooms. The staff are excellent and the breakfast choice was incredible. We ate in the Egyptian bar and the beautiful Moroccan restaurant, service was exceptional although the food was a little underwhelming for the price, but we didn't want to leave the resort, so felt it was worth it for the convenience. The pool bar was great for lunch, and they also serve you at your lounger if you want a drink while sunbathing.
Cons: Staff are very charming and helpful, but there could be more staff/better organisation at breakfast. The first morning we were seated at a table which was already in use, we were then re-seated to a dirty table and asked to wait for it to be clean, even though there were plenty of clean tables available. The second day we were again seated at a dirty table which took ages for them to clean (and then they left dirty napkins on the corner!) and after waiting 20 mins for coffee, they eventually bought 3! I also expect more bottled water to be provided in a country where you cannot drink tap water, especially in a 5* hotel - one small bottle each is not enough.
9,2 Excellent
Pros: Really good hotel for ppl who want calm and relaxe , I loved it when u wake up at morning with sounds of birds , my thanks to Abd Samie was very helpful and kind to us Breakfast was nice for me location was perfect surrounded taxis and all
Cons:
10,0 Excellent
Pros: An amazing property and the staff could not have been any nicer or any more helpful, fantastic!
Cons:
Looking out to the snowy Atlas mountain range, the Palace offerssumptuous interior design by traditional Moroccan craftsmenand offers 92 exquisitely furnished, spacious suites.The pool covers 2400 sqm (26 000 sqft), a section of which isheated all year round.
Located in Marrakech (Medina), Riad Wow is within a 15-minute walk of Koutoubia Minaret and Almoravid Koubba. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
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Overall 9,0 Excellent
Based on 166 reviews
All reviews
- All reviews
- Couples
Excellent
10,0
Pros: Everything was great especially the staff and especially Fatima I and Mohammed I. the food was not good and the lighting in the rooms was poor.
Excellent
10,0
Pros: Location was fabulous and so was the staff
Excellent
8,8
Pros: Many thanks to the greatest staff , both Fatima for their high performance, help and care..
Excellent
8,3
Pros: Welcoming and warm
Excellent
9,2
Pros: Breakfast at the Roofop restaurant; proximity to the souks and Djemaa el-Fna ;helpful and welcoming staff; cleanlinessl; nicely designed and spacious room; Miroccan style bathroom; comfortable large sized bed
Excellent
9,4
Pros: The experience
Excellent
10,0
Pros: This is the first review I've written for a stay, only because the experience was second to none.
From beginning to end, the hotel staff did an incredible job making mine and my friend's first time in Morocco a great experience. Shuttle was a breeze to set up to/from the airport, we were greeted with tea and cookies while our bags were brought up to the room, and we were able to switch rooms (upgrade) to two beds without an extra charge. Everything we needed was accommodated for, and even though it was a boutique hotel, it felt more like a personal bed and breakfast when it came to food. A table was set for us (waiting) on the GORGEOUS rooftop patio for breakfast and dinner, and the food, particularly breakfast (complementary), was perfect for a day spent exploring. The location was only a 5-10 minute walk to all the sights, situated between the market and the Gardens. I am still in disbelief at how much was provided for without even asking. No doubt, I will stay here again when back in Marrakech
Good
6,7
Pros: Location good.
Excellent
10,0
Pros: Phenomenal hotel with super friendly staff. Super comfortable and very charming place. Terrace at the top with restaurant has a great service and food. Definitely will come back
Excellent
10,0
Pros: This is a WOW experience, we did book a customize tour all around Morocco by Desert Day Tours who offered this Hotel which was amazing itself, the staff were amazing and people here are just great so far! It was our honeymoon and we enjoyed it so much in Morocco and here was one of our places that we stayed in, special thanks to Mohammed from Desert Day Tours who booked this place for us and for the brilliant tour ever! Highly recommended place!
Excellent
9,6
Pros: My boyfriend and I had a great stay at Riad Wow in August. The Riad itself is gorgeous as was our room. The attention to detail in the decor was amazing and gave the whole place such a magical feel. The staff were all fantastic and extremely helpful and friendly. The bed was comfy and the air-con worked perfectly so we had a great nights sleep every night during our stay. The rooms were cleaned every day with fresh towels and robes provided. The whole place was spotless and the cleaning staff did an excellent job every day in both the rooms and the general area. The spa within the Riad is excellent as well and reasonably priced compared to most other more commercial places and the massages and hammam were well worth the money! The reception staff were great as well and organised airport transport, occasional taxis and dinner reservations as well as day tours for us by phone which was helpful. The location of the Riad was also perfect for us, walking distance to the souks as well as the YSL museum and some other attractions. It’s located in the hustle and bustle of the old town which can be an overwhelming place but we loved it. Once you entered the Riad Wow it was total peace and quiet though and a welcome break from the busy streets.
Excellent
9,6
Pros: We loved this riad! It was a peaceful oasis away from the bustling city. The rooftop is beautiful and perfect for a relaxing sunset drink in the afternoons. I'd definitely stay here again! Location is perfect.
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Details
Reviews
Overall 9,0 Excellent
Based on 166 reviews
Location
9,9
Service
9,6
Bar
9,1
Cleanliness
8,9
Room
8,7
Breakfast
5,3
Value
4,5
Service
9,8
Location
9,8
Cleanliness
9,1
Room
8,8
Breakfast
5,4
10,0 Excellent
Pros: Everything was great especially the staff and especially Fatima I and Mohammed I. the food was not good and the lighting in the rooms was poor.
Cons:
10,0 Excellent
Pros: Location was fabulous and so was the staff
Cons: Breakfast should be improved
8,8 Excellent
Pros: Many thanks to the greatest staff , both Fatima for their high performance, help and care..
Cons:
8,3 Excellent
Pros: Welcoming and warm
Cons:
9,2 Excellent
Pros: Breakfast at the Roofop restaurant; proximity to the souks and Djemaa el-Fna ;helpful and welcoming staff; cleanlinessl; nicely designed and spacious room; Miroccan style bathroom; comfortable large sized bed
Cons: Nothing.
9,4 Excellent
Pros: The experience
Cons: Location and timing, August isn't the best time of the year
10,0 Excellent
Pros: This is the first review I've written for a stay, only because the experience was second to none.
From beginning to end, the hotel staff did an incredible job making mine and my friend's first time in Morocco a great experience. Shuttle was a breeze to set up to/from the airport, we were greeted with tea and cookies while our bags were brought up to the room, and we were able to switch rooms (upgrade) to two beds without an extra charge. Everything we needed was accommodated for, and even though it was a boutique hotel, it felt more like a personal bed and breakfast when it came to food. A table was set for us (waiting) on the GORGEOUS rooftop patio for breakfast and dinner, and the food, particularly breakfast (complementary), was perfect for a day spent exploring. The location was only a 5-10 minute walk to all the sights, situated between the market and the Gardens. I am still in disbelief at how much was provided for without even asking. No doubt, I will stay here again when back in Marrakech
Cons: I honestly can not think of anything. There was more I wish I could've taken advantage of, like the spa, etc. but that was due to the fact we weren't there long enough! Next time for sure though.
6,7 Good
Pros: Location good.
Cons: The Hotel has charged twice for tourist tax. Please be aware. Paid when I made the reservation the tourist tax and they charged me on my bill at the end of the holiday too! Sent emails to Hotel who now don't answer me. Contatced booking.com to help. Breakfast poor. Everything is cooked already like the nice Moroccan bread you put it on your plate but they take away and heat up but by then it is chewy! Need more variety. Fruit? Yoghurt? Can be noisy. One night there was a lot of noise at 4am and there seemed no one from the Hotel to sort this out!
10,0 Excellent
Pros: Phenomenal hotel with super friendly staff. Super comfortable and very charming place. Terrace at the top with restaurant has a great service and food. Definitely will come back
Cons:
10,0 Excellent
Pros: This is a WOW experience, we did book a customize tour all around Morocco by Desert Day Tours who offered this Hotel which was amazing itself, the staff were amazing and people here are just great so far! It was our honeymoon and we enjoyed it so much in Morocco and here was one of our places that we stayed in, special thanks to Mohammed from Desert Day Tours who booked this place for us and for the brilliant tour ever! Highly recommended place!
Cons: Nothing!
9,6 Excellent
Pros: My boyfriend and I had a great stay at Riad Wow in August. The Riad itself is gorgeous as was our room. The attention to detail in the decor was amazing and gave the whole place such a magical feel. The staff were all fantastic and extremely helpful and friendly. The bed was comfy and the air-con worked perfectly so we had a great nights sleep every night during our stay. The rooms were cleaned every day with fresh towels and robes provided. The whole place was spotless and the cleaning staff did an excellent job every day in both the rooms and the general area. The spa within the Riad is excellent as well and reasonably priced compared to most other more commercial places and the massages and hammam were well worth the money! The reception staff were great as well and organised airport transport, occasional taxis and dinner reservations as well as day tours for us by phone which was helpful. The location of the Riad was also perfect for us, walking distance to the souks as well as the YSL museum and some other attractions. It’s located in the hustle and bustle of the old town which can be an overwhelming place but we loved it. Once you entered the Riad Wow it was total peace and quiet though and a welcome break from the busy streets.
Cons: We had no major issues with Riad Wow at all. Everything pretty much perfect except the breakfast is a little bit disappointing with mainly carby foods like bread and pancakes etc. Would have enjoyed more of a selection but it was fine. Also the dining area where the bar is located and breakfast is served was a little bit dead during our time there. We seemed to be the only people there on many occasions but could just have been because we visited in August which isn’t a popular time due to the heat I’m told. It lacked atmosphere a bit just because of that but the staff are amazing and the cocktails are wonderful. It was really nice going there for a drink before bed after a busy day.. even if we were the only ones there!
9,6 Excellent
Pros: We loved this riad! It was a peaceful oasis away from the bustling city. The rooftop is beautiful and perfect for a relaxing sunset drink in the afternoons. I'd definitely stay here again! Location is perfect.
Cons: Everything was great!
Located in Marrakech (Medina), Riad Wow is within a 15-minute walk of Koutoubia Minaret and Almoravid Koubba. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
With a stay at Hôtel & Ryads Barrière Le Naoura, you'll be centrally located in Marrakech, within a 5-minute drive of Koutoubia Minaret and Saadian Tombs. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Marrakech? This hotel has facilities measuring 1076 square feet (100 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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Overall 8,9 Excellent
Based on 723 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9,2
Pros: We were overall really happy with our stay and the nice and mindful service crew. Overall the employees really are the highest treasure of this hotel. The hotel is pretty and calm, our suite was great. And we did get a welcome card with fruits and sweets. The bed was super comfortable, we slept like babies.
Excellent
9,6
Pros: Variety of Breakfast but a bit late prepared
Excellent
10,0
Pros: Great staff from the concierge, reception, pool and kids club. Really great value and the Riad was awesome. The team was extremely friendly and personal also. Great location and close to everything.
Excellent
9,6
Pros: Great room(3 bed Ryad)
Excellent
10,0
Pros: Professional Staff and .. High quality services
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Details
Reviews
Overall 8,9 Excellent
Based on 723 reviews
Location
9,6
Service
9,3
Pool
8,7
Comfort
8,5
Room
8,0
Breakfast
7,9
Wellness
5,9
Location
9,7
Service
9,4
Pool
8,7
Room
7,4
Value
5,6
Service
9,5
Comfort
8,7
Breakfast
8,1
Room
8,0
9,2 Excellent
Pros: We were overall really happy with our stay and the nice and mindful service crew. Overall the employees really are the highest treasure of this hotel. The hotel is pretty and calm, our suite was great. And we did get a welcome card with fruits and sweets. The bed was super comfortable, we slept like babies.
Cons: Improvement possibilities: The Restaurant is unfortunately not the best, Marrakesh has a lot of amazing restaurants and foods and the food at the hotels' restaurant is just typically hotel food, a bit to dry and a bit to expensive (compared to other local restaurants). The opening hours of the Gym and Spa should really be extended, everything has it's own opening hours (Pool, Sauna, Gym, Breakfast..) and you can't easily go to the Gym or Spa before Breakfast or an outside tour. The lifts could be newer, they're a bit old and not as chic as the rest is.
9,6 Excellent
Pros: Variety of Breakfast but a bit late prepared
Cons: -
10,0 Excellent
Pros: Great staff from the concierge, reception, pool and kids club. Really great value and the Riad was awesome. The team was extremely friendly and personal also. Great location and close to everything.
Cons: Well the only recommendation would be the towels...which have couple of years...I think they would deserved to be replaced both at the pool (colour) and in the rooms.
9,6 Excellent
Pros: Great room(3 bed Ryad)
Cons: A little bit tired.
10,0 Excellent
Pros: Professional Staff and .. High quality services
Cons:
With a stay at Hôtel & Ryads Barrière Le Naoura, you'll be centrally located in Marrakech, within a 5-minute drive of Koutoubia Minaret and Saadian Tombs. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Marrakech? This hotel has facilities measuring 1076 square feet (100 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Located in Marrakech (Medina), Riad Palais des Princesses is within a 10-minute walk of Jemaa el-Fnaa and Dar Si Said Museum. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service.
Overall 8,8 Excellent
Based on 1 044 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7,9
Pros: The room was nice and comfortable. The staff were very friendly and helpful.
Excellent
8,8
Pros: Breakfast was balanced ,healthy and gave a variety to choose from. The property was close to the square which made market shopping accessible and directing cabs.
Excellent
8,3
Excellent
10,0
Pros: Loved the general feel of the Riad. It felt very authentic - everything from the layout to the decoration was really unique & beautiful. We took so many photos just of the reception area, it's ridiculous. The room itself was gorgeous - we requested twin beds (even though there'd only been a double available on the website when we booked) and they made sure we got one - the room was really nicely decorated, nice and cool, and the bathroom was lovely. We treated ourselves to a traditional spa package while we were there, which was a really nice bonus - it was great value for money and really relaxing (we don't do spa treatments particularly back home, but it certainly seemed like a great experience to us!) The hammam is definitely worth doing, it made my skin feel amazing! We didn't have the breakfast in the riad, but it did look lovely as we passed it in the mornings, and the location of the Riad is close enough to the bustle of the Medina that it's really easy to either pick something up from a local stall or head to one of the many cafes which open for breakfast on the Place Jemaa El Fnaa (only 5 minutes walk away). Whenever we asked questions about the city (touristy things to do, whether we should book a day-trip further afield, whether it was sensible to change money up), the staff were really helpful and friendly, and gave us tonnes of advice including a really great personal recommendation for an off-the-beaten-track Riad to get a great traditional lunch. Overall, we were massively impressed - thank you so much for having us!
Excellent
10,0
Pros: good and good
Excellent
8,8
Pros: The staff was really nice and welcoming. Provided us with a lot of Information about the area and what to see. The room was really nice and we had 2 entrances, one of them leading to the rooftop terrace. safe was simple to operate. Excellent location and easy to get back to the riad without getting lost.
Excellent
9,6
Pros: I loved to stay in this palace, i even took a lot of photos....beautiful rebuilt, congrats to the owner. All the staff are nice and helpful, the manager (sorry, her namr is small) an incredible young lady deals easly with all Thank you see u soon
Excellent
10,0
Pros: Clean the stuff where very nice central’s located
Details
Reviews
Overall 8,8 Excellent
Based on 1 044 reviews
WiFi
9,2
Service
9,0
Vibe
8,7
Location
8,7
Cleanliness
8,4
Breakfast
7,8
Wellness
6,9
Room
6,9
Pool
3,6
Service
8,7
Location
8,6
Breakfast
7,5
Room
6,9
Service
9,0
Location
9,0
Breakfast
7,5
Room
6,5
Service
9,2
Location
8,6
Breakfast
8,1
Amenities
7,7
Room
6,7
7,9 Good
Pros: The room was nice and comfortable. The staff were very friendly and helpful.
Cons: We didn’t enjoy the Hamam or the Massage. We had the same person do the hamam as the massage and she seemed bored to tears. Paid for a 30 min back massage. After 20 mins she disappeared and came 10mins later to tell the time was up!?!
8,8 Excellent
Pros: Breakfast was balanced ,healthy and gave a variety to choose from. The property was close to the square which made market shopping accessible and directing cabs.
Cons: The spar experience. The girls couldn't speak English so It was impossible to know what to expect.
8,3 Excellent
Pros:
Cons: Pedicure from the spa services wasn't worth the money
10,0 Excellent
Pros: Loved the general feel of the Riad. It felt very authentic - everything from the layout to the decoration was really unique & beautiful. We took so many photos just of the reception area, it's ridiculous. The room itself was gorgeous - we requested twin beds (even though there'd only been a double available on the website when we booked) and they made sure we got one - the room was really nicely decorated, nice and cool, and the bathroom was lovely. We treated ourselves to a traditional spa package while we were there, which was a really nice bonus - it was great value for money and really relaxing (we don't do spa treatments particularly back home, but it certainly seemed like a great experience to us!) The hammam is definitely worth doing, it made my skin feel amazing! We didn't have the breakfast in the riad, but it did look lovely as we passed it in the mornings, and the location of the Riad is close enough to the bustle of the Medina that it's really easy to either pick something up from a local stall or head to one of the many cafes which open for breakfast on the Place Jemaa El Fnaa (only 5 minutes walk away). Whenever we asked questions about the city (touristy things to do, whether we should book a day-trip further afield, whether it was sensible to change money up), the staff were really helpful and friendly, and gave us tonnes of advice including a really great personal recommendation for an off-the-beaten-track Riad to get a great traditional lunch. Overall, we were massively impressed - thank you so much for having us!
Cons: This isn't a thing that we didn't like, but it's just worth noting that the spa only has one treatment room, so if you're going as a pair I'd recommend either booking 2 slots one after the other (and then one person chills in the room for a bit), or taking a book down with you (that you don't mind getting a bit oily after the hammam!)
10,0 Excellent
Pros: good and good
Cons:
8,8 Excellent
Pros: The staff was really nice and welcoming. Provided us with a lot of Information about the area and what to see. The room was really nice and we had 2 entrances, one of them leading to the rooftop terrace. safe was simple to operate. Excellent location and easy to get back to the riad without getting lost.
Cons: The bathroom was a bit small. The room size was perfect although getting around the edge of the bed was tight but it wasn't that bad. the breakfast was a definite miss. We didn't enjoy much of it. Maybe if we went down earlier, it would have tasted fresher or just better. Or maybe not
9,6 Excellent
Pros: I loved to stay in this palace, i even took a lot of photos....beautiful rebuilt, congrats to the owner. All the staff are nice and helpful, the manager (sorry, her namr is small) an incredible young lady deals easly with all Thank you see u soon
Cons: cozy
10,0 Excellent
Pros: Clean the stuff where very nice central’s located
Cons:
Located in Marrakech (Medina), Riad Palais des Princesses is within a 10-minute walk of Jemaa el-Fnaa and Dar Si Said Museum. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service.
Located in Marrakech (Medina), Riad El Dar is within a 15-minute walk of Almoravid Koubba and Ben Youssef Mosque. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is available for a surcharge.
Overall 8,5 Excellent
Based on 397 reviews
All reviews
- All reviews
Excellent
10,0
Pros: Manager was very helpful and proactive. He went out and to help us find the Riad (to be fair it is really easy to find, we just got lost as it was really late). The Riad is really nice with small swimming pool and cozy terrace. The location is great, just outside of the noisy Medina. The room was clean and well equipped. I liked that Riad and I will for sure recommend it.
Okay
4,2
Pros: near to the center pleasant, willing staff
Excellent
9,2
Pros: Location is excellent. Pool a great advantage during the heat of the day and the rooftop area great to relax in. A great spot to get away from the business of the centre.
Excellent
9,2
Pros: Yassine was very helpful, good breakfast beside the pool, beautiful decorations around the riad
Excellent
9,2
Pros: The Riad is a beautiful little oasis tucked in a beautiful historical street of the Medina just one step away from all the souks restaurants and all that the city can offer. The rooms are lovely, fresh towels every day and clean sheets every 2 nights. The food was just Amazing! The ladies cook delicious traditional foods! And breakfast! If you get the chance ask for the chicken lemon tajine, it’s just mouthwatering! and the meals are always 3 courses. Breakfast lots! From fresh cakes,eggs, bread butter jam and honey! Amazing fresh orange juice and lovely coffee. The staff at this place is just top! I can’t stress enough about this! The ladies that took care of the rooms and the cooking do a fantastic job! Also Ibra was such a fantastic host! He took such good care of us! If you need good tips and advise he is really the one to ask, he knows all the ins and out of the city and more, he really goes out his away to make sure you have everything you need and that you have a great stay. The people at the Riad made our stay so special, that we were so sad to leave! There is a beautiful and calm atmosphere at the Riad, and I highly recommend it, we can’t wait to go back!
Excellent
8,8
Pros: Breakfast was good, comfortable bed.
Excellent
10,0
Pros: Riad was beautiful. It was quiet. In the middle is pool to chill and of course there is nice terrace on to rooftop.
Details
Reviews
Overall 8,5 Excellent
Based on 397 reviews
Cleanliness
8,4
Comfort
8,3
Location
8,8
Services
8,1
Staff
9,0
Value for money
8,6
10,0 Excellent
Pros: Manager was very helpful and proactive. He went out and to help us find the Riad (to be fair it is really easy to find, we just got lost as it was really late). The Riad is really nice with small swimming pool and cozy terrace. The location is great, just outside of the noisy Medina. The room was clean and well equipped. I liked that Riad and I will for sure recommend it.
Cons:
4,2 Okay
Pros: near to the center pleasant, willing staff
Cons: room, accommodation cleaness, label of accommodation
9,2 Excellent
Pros: Location is excellent. Pool a great advantage during the heat of the day and the rooftop area great to relax in. A great spot to get away from the business of the centre.
Cons: The booking clearly noted payment in local currency, however would have been good to be able to pay by credit card.
9,2 Excellent
Pros: Yassine was very helpful, good breakfast beside the pool, beautiful decorations around the riad
Cons: The bathtub didn’t have shower curtain, it was hard to contain the water inside and makes portion of the toilet wet.
9,2 Excellent
Pros: The Riad is a beautiful little oasis tucked in a beautiful historical street of the Medina just one step away from all the souks restaurants and all that the city can offer. The rooms are lovely, fresh towels every day and clean sheets every 2 nights. The food was just Amazing! The ladies cook delicious traditional foods! And breakfast! If you get the chance ask for the chicken lemon tajine, it’s just mouthwatering! and the meals are always 3 courses. Breakfast lots! From fresh cakes,eggs, bread butter jam and honey! Amazing fresh orange juice and lovely coffee. The staff at this place is just top! I can’t stress enough about this! The ladies that took care of the rooms and the cooking do a fantastic job! Also Ibra was such a fantastic host! He took such good care of us! If you need good tips and advise he is really the one to ask, he knows all the ins and out of the city and more, he really goes out his away to make sure you have everything you need and that you have a great stay. The people at the Riad made our stay so special, that we were so sad to leave! There is a beautiful and calm atmosphere at the Riad, and I highly recommend it, we can’t wait to go back!
Cons:
8,8 Excellent
Pros: Breakfast was good, comfortable bed.
Cons: The bathroom is in the room without a door.
10,0 Excellent
Pros: Riad was beautiful. It was quiet. In the middle is pool to chill and of course there is nice terrace on to rooftop.
Cons: Nothing to mention here. Maybe, there isn't door in bathroom but just curtain. But I think this is Morocco's tradition.
Located in Marrakech (Medina), Riad El Dar is within a 15-minute walk of Almoravid Koubba and Ben Youssef Mosque. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is available for a surcharge.
Located in Marrakech (Hivernage), The Pearl Marrakech is within a 15-minute walk of Koutoubia Minaret and Menara Mall. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Overall 8,3 Excellent
Based on 858 reviews
All reviews
- All reviews
- Couples
Excellent
9,2
Pros: I really like room- location and hotel atmosphere
Excellent
9,2
Pros: The staff
Excellent
8,3
Pros: I like the roof terrace & the swimming pool. The music event at the lobby every night is amazing. The staff (especially Zainab) has upgraded us to a suite for free. The staff also were very friendly to give us our breakfast as take away because we checked out early. Also, they used a good brand "Nuxx" for the bathroom tools
Excellent
9,7
Pros: The facilities were great...the room was super comfy and the pools were awesome..
Good
7,5
Pros: Pretty good and nice.
Excellent
9,2
Pros: All staff were great. The concierge were always on hand to help. It was nice to have a piano to practice on :)
Excellent
10,0
Pros: Clean suites and friendly staff. They upgraded my room to very nice suite so I extended my stay. Restaurant on the roof provided delicious sushi. Overall, I like the facility and I will come back again.
Details
Reviews
Overall 8,3 Excellent
Based on 858 reviews
Location
9,7
Wellness
7,7
Breakfast
7,4
Service
7,2
Room
6,4
WiFi
6,0
Comfort
5,7
Value
3,0
Cleanliness
2,9
Location
9,7
Service
7,4
Room
5,3
9,2 Excellent
Pros: I really like room- location and hotel atmosphere
Cons: Spa and room services
9,2 Excellent
Pros: The staff
Cons:
8,3 Excellent
Pros: I like the roof terrace & the swimming pool. The music event at the lobby every night is amazing. The staff (especially Zainab) has upgraded us to a suite for free. The staff also were very friendly to give us our breakfast as take away because we checked out early. Also, they used a good brand "Nuxx" for the bathroom tools
Cons: The low lighting in the rooms & cleanliness of room/bathroom
9,7 Excellent
Pros: The facilities were great...the room was super comfy and the pools were awesome..
Cons: The food was so expensive wasn't worth eating in especially breakfast was like 25 bucks a person..even after booking breakfast included with my reservation they told my mom she had to pay..Also apparently there was a high profile guest, some Saudi prince I suppose there and they diverted all the air-conditioning to his rooms...which is messed up...and not fair. I don't care if he's a prince were all humans and guests at the hotel...air conditioning should be for everyone!! Especially in a desert city! But other than that..the staff were supper attentive and professional.
7,5 Good
Pros: Pretty good and nice.
Cons: Check in was too long. Of course we had 5 rooms but that was the longest check in ever.
9,2 Excellent
Pros: All staff were great. The concierge were always on hand to help. It was nice to have a piano to practice on :)
Cons:
10,0 Excellent
Pros: Clean suites and friendly staff. They upgraded my room to very nice suite so I extended my stay. Restaurant on the roof provided delicious sushi. Overall, I like the facility and I will come back again.
Cons:
Located in Marrakech (Hivernage), The Pearl Marrakech is within a 15-minute walk of Koutoubia Minaret and Menara Mall. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Located in Marrakech (Hivernage), Hivernage Hotel And Spa is within a 15-minute walk of Koutoubia Minaret and Menara Mall. Featured amenities include a business center, limo/town car service, and express check-in. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 8,2 Excellent
Based on 1 662 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Okay
4,5
Pros: Location good, but the hotel very disappointing
Excellent
10,0
Pros: Everything!
Mediocre
3,0
Pros: The one saving grace about this hotel were the check in staff - who were very pleasant upon arrival, the service staff - who were very nice, and the location - very central to the delights Marrakech has to offer.
Okay
5,8
Pros: Good location, very central
Excellent
8,8
Pros: Location, most of staff were helpful, good breakfast
Excellent
9,2
Pros: Very well run hotel, great staff. Small issue with the room resolved instantly. Short journey to the Medina and souks. Lovely rooftop bar for a late night drink. Pool refreshingly cool and pool staff impeccable. Good breakfast. Most comfortable bed.
Excellent
10,0
Pros: Absolutely everything apart from the loft
Details
Reviews
Overall 8,2 Excellent
Based on 1 662 reviews
Location
9,3
Breakfast
8,2
Service
8,2
Wellness
7,6
WiFi
7,6
Vibe
6,1
Comfort
6,0
Room
5,9
Amenities
5,1
Cleanliness
4,8
Pool
3,7
Location
9,3
Service
8,8
Breakfast
8,4
Comfort
6,4
Vibe
5,9
Amenities
5,8
Room
5,5
Value
5,3
Pool
3,6
Location
9,3
Breakfast
8,3
Service
7,9
Room
5,4
Amenities
4,6
Service
8,2
4,5 Okay
Pros: Location good, but the hotel very disappointing
Cons: plenty of things wrong in the room, dirty outside cushions
10,0 Excellent
Pros: Everything!
Cons: Nothing!
3,0 Mediocre
Pros: The one saving grace about this hotel were the check in staff - who were very pleasant upon arrival, the service staff - who were very nice, and the location - very central to the delights Marrakech has to offer.
Cons: The first day of my stay upon waking - there was no running water. NO RUNNING water at a 5 star hotel. I went to Réception and I was told it was a hotel-wide issue that they were working on. A few hours later when the water finally started working, it was a dirty brown colour - couldn’t shower - it was awful. Needless to say, my entire first day was put off - and I continued to experience issues with the water pressure throughout my stay, at one point even being stuck unable to rinse shampoo out of my hair because the water would stop mid shower. In general - the room smelled old and musty - and it just wasn’t an enjoyable stay. Yes; sounds like first world problems, but this is NOT what I would expect of a 4+ star hotel. I understand there can be issues, but they offered very little help or explanation and basically shrugged it off - not accommodating at all; Very disappointing. Additionally, I was overcharged on my credit card - the hotel debited more than they were supposed to/more than what I signed off on. I have reached out to booking.com to assist me in helping to get those funds back. The people/workers were very friendly and service at the hotel was overall good - but the facilities overall and the experience in the room definitely left something to be desired. I actually paid a daily rate to use the facilities at another hotel...
5,8 Okay
Pros: Good location, very central
Cons: Not very friendly service at front desk, quite aloof. Didn’t respond to my pre stay request about airport shuttle so sorted out my own transfer. Service not up to levels expected from a 5 star hotel. Also shower curtain not screen in bathroom
8,8 Excellent
Pros: Location, most of staff were helpful, good breakfast
Cons: Water problems that were not addressed quickly
9,2 Excellent
Pros: Very well run hotel, great staff. Small issue with the room resolved instantly. Short journey to the Medina and souks. Lovely rooftop bar for a late night drink. Pool refreshingly cool and pool staff impeccable. Good breakfast. Most comfortable bed.
Cons: Liked it all.
10,0 Excellent
Pros: Absolutely everything apart from the loft
Cons: The lift took ages coming down apart from that it was Great!
Located in Marrakech (Hivernage), Hivernage Hotel And Spa is within a 15-minute walk of Koutoubia Minaret and Menara Mall. Featured amenities include a business center, limo/town car service, and express check-in. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
The Es Saadi Hotel has been a benchmark luxury hotelsince 1966. Completely renovated,it offers 135 rooms and 15 suites,all with their own balconies,authentic charm and modern comfort.Over the years, Es Saadi has adapted to your preferences and combinesthe elegance of a renowned establishment and the charm of a private home.
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Overall 8,0 Excellent
Based on 1 349 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Okay
5,8
Pros: Its very old and not renovated. For the price you pay you can get much better
Good
6,7
Pros: the location was good
Okay
5,0
Pros: Breakfast buffet and waiters are outstanding.
Good
6,7
Pros: The Palace, the pool, the food
Excellent
9,1
Pros: This time I stayed in Essaadi hotel, not the palace, for four night in March and i found it very good as always because i satay in this hotel when ever i visit Marrackech but i also stay in other hotels in the city. The location of Essaadi is very good if you do not like isolation from the city actions. The best in Essaadi, in my opinion, is the walk path that connect the hotel to the palace its more than 700 m long full of varieties of citrus, palm, olive, pomegranate trees. I usually take a walk on the path, in the morning before breakfast where the smell of orange blossom fill the srrounding. Breakfast improved a lot with many varieties and good preparation. Staff were very friendly and happy to help but need appreciation. Restaurant , i tried grilled seabass For dinner and it was very good but slow service though. I found The pool was heated to 26 degrees although i did not use. Room was always cleaned and prepared well and when i asked for some roses in a vase it was put in my room without extra cost. A basket of fruit was in the room when i checked in. The hotel was happy to keep my luggage for couple of days when i travelled away from the city. The new manager is always walking around and talking to the guests.
Its good value for money as four star hotel, and i would look forward to stay in this hotel in near future.
Good
7,9
Pros: Brillant location!
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Details
Reviews
Overall 8,0 Excellent
Based on 1 349 reviews
Location
9,2
Breakfast
8,6
Service
7,8
Pool
7,4
Amenities
6,8
Room
5,4
Vibe
4,6
Value
4,2
WiFi
3,9
Location
9,3
Breakfast
8,4
Service
8,2
Pool
7,6
Comfort
5,7
Room
4,8
Vibe
4,1
Location
8,9
Breakfast
8,8
Service
8,2
Pool
7,3
Room
5,2
Vibe
4,2
Service
7,2
Room
4,6
Vibe
3,1
5,8 Okay
Pros: Its very old and not renovated. For the price you pay you can get much better
Cons:
6,7 Good
Pros: the location was good
Cons: Very simple furnished room. The rooms should not be assigned to a 5 /4 stars hotel !
5,0 Okay
Pros: Breakfast buffet and waiters are outstanding.
Cons: Rooms are *** quality. Room service was not possible to call, no number on the brochures or menue. Fibally I sent an email after I had tried to use their webchat without any success!
6,7 Good
Pros: The Palace, the pool, the food
Cons: Staff asked us during check-in why did we come today if we booked the room for yesterday? which was their mistake of course. throughout the entire stay, the staff was terribly not nice
9,1 Excellent
Pros: This time I stayed in Essaadi hotel, not the palace, for four night in March and i found it very good as always because i satay in this hotel when ever i visit Marrackech but i also stay in other hotels in the city. The location of Essaadi is very good if you do not like isolation from the city actions. The best in Essaadi, in my opinion, is the walk path that connect the hotel to the palace its more than 700 m long full of varieties of citrus, palm, olive, pomegranate trees. I usually take a walk on the path, in the morning before breakfast where the smell of orange blossom fill the srrounding. Breakfast improved a lot with many varieties and good preparation. Staff were very friendly and happy to help but need appreciation. Restaurant , i tried grilled seabass For dinner and it was very good but slow service though. I found The pool was heated to 26 degrees although i did not use. Room was always cleaned and prepared well and when i asked for some roses in a vase it was put in my room without extra cost. A basket of fruit was in the room when i checked in. The hotel was happy to keep my luggage for couple of days when i travelled away from the city. The new manager is always walking around and talking to the guests.
Its good value for money as four star hotel, and i would look forward to stay in this hotel in near future.
Cons: Wifi is little slow, rug in the room looks old. No tea or coffee machine in room, apparenty in my recent travel this service is no longer availble in hotel in Marrakech.
7,9 Good
Pros: Brillant location!
Cons:
The Es Saadi Hotel has been a benchmark luxury hotelsince 1966. Completely renovated,it offers 135 rooms and 15 suites,all with their own balconies,authentic charm and modern comfort.Over the years, Es Saadi has adapted to your preferences and combinesthe elegance of a renowned establishment and the charm of a private home.
Discover the Novotel Marrakech Hivernage hotel in the middle of the trendiest part of Marrakech, where you can unwind and have fun in the many restaurants, casinos and Jet set clubs. You will love our cozy yet refined rooms. Take a stroll and discover the Koutoubia Mosque and the famous Jemaa el-Fna square. After a walk through the souks, relax in our outdoor swimming pool, and savor local delicacies in our casual, one-of-a-kind restaurant, Bazz'art.
Overall 7,7 Good
Based on 2 225 reviews
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- Families
- Couples
- Business
- Solo
Details
Reviews
Overall 7,7 Good
Based on 2 225 reviews
Location
9,0
WiFi
8,9
Service
8,0
Breakfast
7,5
Vibe
6,3
Comfort
5,7
Amenities
5,7
Room
5,5
Cleanliness
4,7
Value
4,6
Wellness
3,1
Location
8,8
Service
8,5
Breakfast
7,0
Vibe
6,1
Amenities
5,8
Room
5,8
Pool
5,2
Comfort
5,1
Value
4,6
Cleanliness
4,4
Location
9,2
Service
8,2
Breakfast
7,4
Comfort
5,7
Amenities
5,7
Room
5,7
Vibe
5,6
Cleanliness
4,5
Value
4,1
Location
8,9
Service
8,1
Breakfast
7,7
Comfort
5,7
Vibe
5,4
Room
5,3
Amenities
5,2
Cleanliness
4,8
Location
9,3
Service
8,2
Breakfast
7,4
Comfort
5,8
Cleanliness
4,9
Room
4,6
Discover the Novotel Marrakech Hivernage hotel in the middle of the trendiest part of Marrakech, where you can unwind and have fun in the many restaurants, casinos and Jet set clubs. You will love our cozy yet refined rooms. Take a stroll and discover the Koutoubia Mosque and the famous Jemaa el-Fna square. After a walk through the souks, relax in our outdoor swimming pool, and savor local delicacies in our casual, one-of-a-kind restaurant, Bazz'art.
Located in Marrakech (Medina), Riad Hcekarram is within a 15-minute walk of Ben Youssef Mosque and Almoravid Koubba. Featured amenities include complimentary wired Internet access, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.
Overall 7,7 Good
Based on 293 reviews
All reviews
- All reviews
Excellent
8,8
Pros: Just a door on a wall open it and step inside to a delightful square pleasantly decorated.Room clean and comfortable good shower with air conditioning plus wifi good breakfast pleasant staff booked 1 night stayed for 2 .If in Marrakesh again will stay there and recommend it.
Okay
5,8
Pros: Friendly staff
Excellent
9,6
Pros: Very clean and nice room. Staff is very friendly and helpful. The curtains and shower head were broken when we got there but the staff fixed everything by the next day. The terrace is a great place to relax and unwind from the chaotic city. The location is great very close to the Médina. It’s a bit hard to find as the coordinates on google maps are not right. The staff from the riad gave us very easy instruction to go and come back and it’s very easy to find once you’ve been there once. WiFi working very well too.
Okay
4,6
Pros: Not far from place Jehma El Fnaa
Good
7,5
Pros: We liked the location because its a little away from the square so it's pretty quiet and relaxing. The square is about 10 to 15 minutes walk and Jardin Majorelle is about 20 minutes away. Along the streets there's plenty of small shops selling necessities like water and tidbits. The terrace is lovely and has great potential for a nice hang out place but wished it was cleaner. Breakfast was simple but still good. Our room was cleaned everyday and we loved coming back to the room at the end of a tiring day. Fatima the manager was always kind and helpful.
Excellent
9,2
Pros: Very kind staff and beautiful riad.
Details
Reviews
Overall 7,7 Good
Based on 293 reviews
Breakfast
8,8
Service
8,6
Cleanliness
7,8
Value
7,2
Room
6,7
Location
6,0
WiFi
5,8
8,8 Excellent
Pros: Just a door on a wall open it and step inside to a delightful square pleasantly decorated.Room clean and comfortable good shower with air conditioning plus wifi good breakfast pleasant staff booked 1 night stayed for 2 .If in Marrakesh again will stay there and recommend it.
Cons: Difficult to find and could only park about 400m from the Riad A little daunting walking through the narrow meandering passage to reach it but ok after first impression
5,8 Okay
Pros: Friendly staff
Cons: Trying to find the riad
9,6 Excellent
Pros: Very clean and nice room. Staff is very friendly and helpful. The curtains and shower head were broken when we got there but the staff fixed everything by the next day. The terrace is a great place to relax and unwind from the chaotic city. The location is great very close to the Médina. It’s a bit hard to find as the coordinates on google maps are not right. The staff from the riad gave us very easy instruction to go and come back and it’s very easy to find once you’ve been there once. WiFi working very well too.
Cons: Nothing
4,6 Okay
Pros: Not far from place Jehma El Fnaa
Cons: The bed are not comfortable, "private" bathroom are not private at all, only separate by a curtain... Breakfast are ok but only bread and cake. Dinner didn't worth the money we pay. Heat in the microwave each night. Not what we expected.
7,5 Good
Pros: We liked the location because its a little away from the square so it's pretty quiet and relaxing. The square is about 10 to 15 minutes walk and Jardin Majorelle is about 20 minutes away. Along the streets there's plenty of small shops selling necessities like water and tidbits. The terrace is lovely and has great potential for a nice hang out place but wished it was cleaner. Breakfast was simple but still good. Our room was cleaned everyday and we loved coming back to the room at the end of a tiring day. Fatima the manager was always kind and helpful.
Cons: I guess it has nothing to do with the Riad but there's always boys standing outside or along the alleyways, demanding to show you the way to the Riad. And their starting price is 50 dirhams, haha. You can choose to ignore of course but they'll follow you and still ask you for money. Honestly, not a good look for the riads located in this area because it just deters people from staying in this lovely place.
9,2 Excellent
Pros: Very kind staff and beautiful riad.
Cons: Very hard to find
Located in Marrakech (Medina), Riad Hcekarram is within a 15-minute walk of Ben Youssef Mosque and Almoravid Koubba. Featured amenities include complimentary wired Internet access, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.
With a stay at Royal Mirage Deluxe Marrakech, you'll be centrally located in Marrakech, within a 5-minute drive of Koutoubia Minaret and Palais des Congres. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Overall 7,3 Good
Based on 841 reviews
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- All reviews
- Couples
Excellent
9,6
Pros: Location was perfect, all the hotel staff was extremely friendly and accommodating, breakfast had a variety of good options and I would defiantly stay again or recommend to others!
Excellent
8,8
Pros: The hotel is beautiful! It's located about a 20 minute walk from Jemaa el-Fnaa, which we found ideal as the medina can be very loud at night however the walk can get a bit tiring if you are to & from the square a good bit. The staff were friendly and our room was very spacious and comfortable.
Good
7,9
Pros: Helpfull and very profesional personell; Food was very good. Very good location if you plan to explore the city. You are less then a 1 km to the city center. Most of the important sight seeing is possible to reach on foot.
Good
7,5
Pros: The staff were welcoming. The room was HUGE There were flowers and fruit in the room I was met with Turkish Tea
Good
7,5
Pros: Location
Details
Reviews
Overall 7,3 Good
Based on 841 reviews
Location
8,8
Comfort
7,2
Service
7,2
Breakfast
6,0
Vibe
6,0
Amenities
5,9
Room
5,7
WiFi
5,3
Cleanliness
5,1
Food
4,5
Bar
2,5
Room
4,9
9,6 Excellent
Pros: Location was perfect, all the hotel staff was extremely friendly and accommodating, breakfast had a variety of good options and I would defiantly stay again or recommend to others!
Cons: The bed was awful - but just wasn't to my preference
8,8 Excellent
Pros: The hotel is beautiful! It's located about a 20 minute walk from Jemaa el-Fnaa, which we found ideal as the medina can be very loud at night however the walk can get a bit tiring if you are to & from the square a good bit. The staff were friendly and our room was very spacious and comfortable.
Cons: It was quite expensive.
7,9 Good
Pros: Helpfull and very profesional personell; Food was very good. Very good location if you plan to explore the city. You are less then a 1 km to the city center. Most of the important sight seeing is possible to reach on foot.
Cons: Hotel is a in a great need of a total renovation. Like this is definitely not a 5star. Thanks to the very good personell and good food your stay is overall pleasent. Would be nice to "risk" a money for the one more music CD. At the pool we were listening same music all day long for all 8 days.
7,5 Good
Pros: The staff were welcoming. The room was HUGE There were flowers and fruit in the room I was met with Turkish Tea
Cons: There was a bad sewage smell Breakfast was terrible Internet was slow and spotty The pool was freezing Most of the lights in the room were burnt out
7,5 Good
Pros: Location
Cons: It was not new and 5* from Europe point of view
With a stay at Royal Mirage Deluxe Marrakech, you'll be centrally located in Marrakech, within a 5-minute drive of Koutoubia Minaret and Palais des Congres. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Located in Marrakech (Hivernage), El Andalous Lounge & Spa Hotel is within a 15-minute walk of Palais des Congres and Menara Mall. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Marrakech? This hotel has facilities measuring 7535 square feet (700 square meters), including a conference center. Free self parking is available onsite.
Overall 7,0 Good
Based on 3 390 reviews
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- Families
- Couples
- Solo
- Business
Okay
5,4
Okay
5,4
Pros: The beds were pretty comfy. Granted I was extremely tired from a very full day so I passed out quickly. And the bottled water was pretty cheap 25dhs. Close to the airport 5-10 min drive. DONT let the airport taxis try to charge you 200dhs!!! I fell for it because when I landed I wasn't sure if you could bargain with the taxis but you can. Them making you pay this much is one of the biggest scams. It should be around 50dhs.
Good
7,1
Pros: Friendly staff
Excellent
8,0
Pros: 1) Good to relax from the hustle and bustle of medina. At the pool in a modest luxury. 2) Close to the hotel in a walking distance there is Menara Mall. Nothing to shop actually, but good place to have a dinner in a food court for 5 - 10 € (half price of the hotel). You won´t get special quality, but in the hotel neither. There is a Carrefour supermarket, too, to buy drinks and snacks.
Okay
5,8
Pros: Close to exploring the area
Mediocre
2,0
Good
6,0
Pros: The staff were lovely and great central location
Good
7,5
Pros: Rooms were pretty decent, the beds were really comfortable. The location was really good.
Mediocre
3,3
Pros: Not much apart from the location.
Good
6,7
Pros: Good breakfast , nice staff members
Excellent
9,6
Pros: Breakfast was healthy and delicious, the location was very good. The room view was pleasant and the pool view was pleasing. Nights were quiet even though the night club was on it was not disturbing. The air conditioning kept us cool and was not noisy.
Details
Reviews
Overall 7,0 Good
Based on 3 390 reviews
Location
8,0
Service
6,9
Pool
6,8
Wellness
5,6
Breakfast
4,6
Comfort
4,5
Food
4,3
Amenities
4,2
Room
4,2
Bar
4,0
Cleanliness
3,7
Vibe
3,3
WiFi
2,8
Location
7,3
Service
6,7
Pool
5,3
Food
5,2
Breakfast
5,1
Comfort
4,2
Room
3,7
Amenities
3,5
Cleanliness
3,3
Vibe
2,7
WiFi
2,3
Location
8,0
Pool
6,9
Service
6,9
Value
5,7
Comfort
4,7
Food
4,6
Breakfast
4,4
Amenities
4,1
Room
3,9
Cleanliness
3,7
Vibe
2,7
WiFi
2,0
Location
8,3
Service
6,8
Comfort
4,4
Food
3,9
Room
3,3
Room
2,9
5,4 Okay
Pros:
Cons: To have to pay to use the gym Food was poor Not a great selection of food
5,4 Okay
Pros: The beds were pretty comfy. Granted I was extremely tired from a very full day so I passed out quickly. And the bottled water was pretty cheap 25dhs. Close to the airport 5-10 min drive. DONT let the airport taxis try to charge you 200dhs!!! I fell for it because when I landed I wasn't sure if you could bargain with the taxis but you can. Them making you pay this much is one of the biggest scams. It should be around 50dhs.
Cons: Firstly, weeks before my arrival I tried many times to get in contact with the hotel about their airport pick up service since I had selected it. I tried once a week for 4 weeks to tell them yet again I wanted it and my flight time. Not once did I ever get a reply. And when I arrived they were nowhere to be found.
Their wifi was awful downstairs. Couldn't enjoy talking to my parents down by the pool when I've been gone for so long. Had to go upstairs to my room which was ok since the ac worked well just wish I had been able to be at the pool. When headed to the Medina the man behind the front desk gave really bad instructions that were not correct. Along the way I had to ask several locals who ended up getting me to the right spot - the hotel doesn't provide maps. When checking out a different man working the front desk demanded I owed 60+dhs for "other fees" with the hotel. I asked him to show me where and he couldn't find where. I showed him my receipt from Kayak that I owed 0 and he said I still did and I couldn't leave. Not sure if this was a scam but it ticked me off because if this was true, it wasn't not brought to my attention on Kayak nor when I checked in. I still have a weird feeling since he wasn't able to show me. When I asked the same man what the price was for the bus from Marrakech to Merzouga he kept insisting there wasn't such bus when I knew for a fact there was. He then gave me "directions" on how to walk to the bus station since I didn't want to take yet another scamming taxi. The directions he gave went in the complete opposite way when I double checked on Google Maps before exiting- since the other guys directions were off. Not happy with the staff at all.
7,1 Good
Pros: Friendly staff
Cons: Cigarette smoke present on all floors, facility condition lack renovation/upkeep
8,0 Excellent
Pros: 1) Good to relax from the hustle and bustle of medina. At the pool in a modest luxury. 2) Close to the hotel in a walking distance there is Menara Mall. Nothing to shop actually, but good place to have a dinner in a food court for 5 - 10 € (half price of the hotel). You won´t get special quality, but in the hotel neither. There is a Carrefour supermarket, too, to buy drinks and snacks.
Cons: 1) Pools at the picture look much larger than they are in reality. But it is still fine. 2) The room (economy double room 2 + 2) is surely not 28m2 large. They might include the shower, the toilet, the corridor and the balcony, in such case maybe. 3) The room as well as the whole hotel is a bit worn-out, shabby. The things more or less work but not in the manner you would expect from the good 4* hotel. The same about breakfast.
5,8 Okay
Pros: Close to exploring the area
Cons: The breakfast very repetitive and eggs not cooked , pasta for breakfast?? Nothing healthy no
2,0 Mediocre
Pros:
Cons: Hidden additional fees that you must pay at the hotel
6,0 Good
Pros: The staff were lovely and great central location
Cons: This property is not a 4 star - its it's a 3 star at best. The pictures make the hotel much bigger than it is, the rooms were sufficient, no toiletries were provided as is expected for a 4 star and when I called for an iron one was not available as they have their own laundry service- most hotels do but still offer an iron! The spa was also quite underwhelming and not at all close to the pictures. The saving grace was the lovely friendly staff and great central location
7,5 Good
Pros: Rooms were pretty decent, the beds were really comfortable. The location was really good.
Cons: Didn’t have any irons available which was a problem, they do have a dry cleaners but charge a lot for the service and per item you want doing, plus it takes 24hrs to get your clothes back. Breakfast was just standard, not great to be honest. Service was slow at times.
3,3 Mediocre
Pros: Not much apart from the location.
Cons: Everything! Everything is dirty, staff are incredibly rude, the whole place needs to be completely renovated. Probably the worst hotel I've ever stayed in.
6,7 Good
Pros: Good breakfast , nice staff members
Cons: WLAN was down for most of the time of my stay ... checking in and out took literally ages ...
9,6 Excellent
Pros: Breakfast was healthy and delicious, the location was very good. The room view was pleasant and the pool view was pleasing. Nights were quiet even though the night club was on it was not disturbing. The air conditioning kept us cool and was not noisy.
Cons: I enjoyed it all.
Located in Marrakech (Hivernage), El Andalous Lounge & Spa Hotel is within a 15-minute walk of Palais des Congres and Menara Mall. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Marrakech? This hotel has facilities measuring 7535 square feet (700 square meters), including a conference center. Free self parking is available onsite.
With a stay at Hôtel Chems, you'll be centrally located in Marrakech, within a 5-minute drive of Koutoubia Minaret and Saadian Tombs. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
-225539.jpg?width=66&height=66&crop=true)
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Overall 6,7 Good
Based on 2 189 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
7,9
Good
7,1
Pros: Pool area was nice the rooms were comfortable but the hotel is in need of refurbishment it’s looking very tired... My main complaint was the people at reception I found them very unhelpful and quite abrupt sometimes and not a very nice manner.. The rest of the staff we’re fine... It’s good value for money but is in serious need of refurbishment!!!!
Excellent
8,0
Pros: overall very good and a well placed location, lovely pool
Good
6,7
Pros: The staff were friendly and the place is basically clean and the garden and pool is nice.
Mediocre
3,8
Pros: Good location close to city center but without the chaos. Nice garden and swimming pool. Staff were nice.
Excellent
8,0
Pros: Hotel is close Jamal El Fna ( 5 minutes walk ), arount the square is lot of restaurants, small shops, ATM, bank, post. Room was comfortable. Breakfast at the hotel are a little bit simply but OK.
Poor
1,0
Pros: Location good Lovely garden well maintained Nice terasse on my room
Mediocre
3,3
Pros: The fact it had a pool... that is literally it
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Details
Reviews
Overall 6,7 Good
Based on 2 189 reviews
Location
9,6
Amenities
6,3
Service
5,5
Comfort
4,5
Cleanliness
4,5
Breakfast
4,4
Room
3,7
WiFi
2,9
Food
2,7
Vibe
1,9
Location
9,1
Amenities
6,3
Service
5,6
Breakfast
3,9
Cleanliness
3,7
Comfort
3,5
Room
2,3
Food
2,2
Vibe
1,6
WiFi
1,4
Location
9,7
Pool
7,9
Amenities
6,5
Service
5,2
Cleanliness
4,5
Comfort
4,2
Room
4,2
Breakfast
4,0
Food
2,5
Vibe
1,8
WiFi
1,7
Location
9,7
Service
5,7
Breakfast
4,8
Comfort
4,3
Cleanliness
3,9
Room
2,8
WiFi
1,1
7,9 Good
Pros:
Cons: Lack of english from staff was a real issues. Also the breakfast was terrible. No bread or cereal. No proper milk for tea. The excurtion priced were expesive compared to outside. Though clean they were broken things and stained dirt on walls.
7,1 Good
Pros: Pool area was nice the rooms were comfortable but the hotel is in need of refurbishment it’s looking very tired... My main complaint was the people at reception I found them very unhelpful and quite abrupt sometimes and not a very nice manner.. The rest of the staff we’re fine... It’s good value for money but is in serious need of refurbishment!!!!
Cons: The properties in need of refurbishment balconies and paint work are not in good repair.. the carpets are worn the lift a little dirty ... My main complaint were the people at reception !!! I found them very unhelpful much of the time and rather abrupt sometimes and not with a nice manner..
8,0 Excellent
Pros: overall very good and a well placed location, lovely pool
Cons: breakfast was a little disappointing
6,7 Good
Pros: The staff were friendly and the place is basically clean and the garden and pool is nice.
Cons: The bathroom is very poorly lit and does not have a shower. This place is not that bad but misleadingly sold as a 4 star hotel which it is not!
3,8 Mediocre
Pros: Good location close to city center but without the chaos. Nice garden and swimming pool. Staff were nice.
Cons: Food was terrible. The pizza I had was clearly a frozen pizza, so much so that I found a piece of the plastic wrapper in the middle. The bedsheets were dirty and the room smelt of sewage. The air conditioning barely kept the room cold on the maximum setting. The reception desk short changed me when I paid the bill. And lastly, they ran out of spoons at breakfast? Just a bad bad experience.
8,0 Excellent
Pros: Hotel is close Jamal El Fna ( 5 minutes walk ), arount the square is lot of restaurants, small shops, ATM, bank, post. Room was comfortable. Breakfast at the hotel are a little bit simply but OK.
Cons: There is no change or ATM in the hotel.
1,0 Poor
Pros: Location good Lovely garden well maintained Nice terasse on my room
Cons: Worst experience ever.... room air conditioning not working... Took hours in the evening to get it sorted and barely working.. Following day breakfast bar was dreadful...never seen that poor quality ...large bottles of jams where people are putting spoons to get some...pork quality salad like if it was from previous night....the worst.... Chair where I set was broken and ignored by staff and I was on the floor badly injured while been ignored by the staff Wanted to file a complain no official form and I got only an empty piece of a4 paper and pensil to fill And paid the full price....for 3 hours of bad sleep and a broken chair and an arm injury A disgrace place and the staff is beyond repair including the manager
3,3 Mediocre
Pros: The fact it had a pool... that is literally it
Cons: Very very run down tired hotel definitely not 4star would not stay again. A small Riad is much much nicer. Doors don’t shut properly, things aren’t very clean everything needs refurbishing, the staff weren’t very helpful, told me I could check out late then told me I couldn’t etc food was very average. Definitely won’t be coming back
With a stay at Hôtel Chems, you'll be centrally located in Marrakech, within a 5-minute drive of Koutoubia Minaret and Saadian Tombs. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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