Marrakesh hotels near Dar Si Said Museum
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A stay at Royal Mansour Marrakech places you in the heart of Marrakech, within a 5-minute drive of Koutoubia Minaret and Yves Saint Laurent Museum. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Marrakech? This hotel has facilities measuring 1506 square feet (140 square meters), including conference space. A roundtrip airport shuttle is complimentary (available 24 hours).
Overall 9,6 Excellent
Based on 651 reviews
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Excellent
9,0
Pros: The peace and exclucivity so close to the heartbeat of Marrakech.
Excellent
10,0
Pros: Perfect all the way, no comments. Should be a 7 star hotel
Excellent
10,0
Pros: Everything except the bedroom was dark! Needs more lighting!
Excellent
10,0
Pros: Everything - just perfect
Excellent
9,0
Details
Reviews
Overall 9,6 Excellent
Based on 651 reviews
Breakfast
10,0
Vibe
9,7
Wellness
9,4
Location
9,4
Amenities
9,2
Bar
9,0
Service
8,7
Food
8,3
Room
7,5
Value
3,4
Amenities
9,3
Room
7,1
Comfort
6,0
Service
8,9
9,0 Excellent
Pros: The peace and exclucivity so close to the heartbeat of Marrakech.
Cons:
10,0 Excellent
Pros: Perfect all the way, no comments. Should be a 7 star hotel
Cons: everything was nice
10,0 Excellent
Pros: Everything except the bedroom was dark! Needs more lighting!
Cons: See above
10,0 Excellent
Pros: Everything - just perfect
Cons:
9,0 Excellent
Pros:
Cons: The bedsheets. They don’t have a duvet and we have to put a blanket on top. This makes the bed sheets very heavy and not comfortable as it slides down all the time and we have to pull it back to the bed all night. It was horrible and. It’s not up to the international standard. The staff are friendly but some are lack of experience of international top hotel standards. Communications between different teams are not very smooth. Examples: 1. When we checked in we asked the lady to book a table at the Moroccan restaurant for the same evening and when we arrived at the restaurant they didn’t have our reservations and had to check for quite a while to confirm that. As hotel guests of the best hotel in the world this is not acceptable. 2. I asked for something from the reception to be sent to our room and it took them 3 times to finally get it right. Seems that the reception and the house keeping don’t understand each other. 3. We came back late at 8 pm one day from the mountains and we had a shower in the room before going to the French restaurant for dinner. Before we went for dinner we turned off the DND sign as a signal for housekeeping to clean the room but it want not done when we came back from dinner. Why don’t they have a ‘clean the room’ sign if they are not efficient enough? 4. We requested for a late check out and they said we can check out at 2 pm. At 1230 they called us and said that the next guests have arrived and wanted us to move out right away! Otherwise the room is spectacular. They just need more training and more exposures to the top top hospitality standards of the world. My expectations were very high because of their ranking and the price.
A stay at Royal Mansour Marrakech places you in the heart of Marrakech, within a 5-minute drive of Koutoubia Minaret and Yves Saint Laurent Museum. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Marrakech? This hotel has facilities measuring 1506 square feet (140 square meters), including conference space. A roundtrip airport shuttle is complimentary (available 24 hours).
Designed with a contemporary style, the 5-star Sofitel Marrakech Lounge & Spa hotel is an oasis of calm in the heart of a beautiful garden with views of the Atlas Mountains. Rejuvenate body and mind in this luxurious haven of peace just a stone's throw from the Medina. Offering comfortable rooms and spacious suites, this idyllic hotel promises perfect moments of relaxation in its outdoor pools, spa, fitness center, gourmet restaurants and bars
Overall 9,2 Excellent
Based on 5 065 reviews
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- Couples
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- Business
- Solo
Good
7,0
Pros: Breakfast was good but not included and very expensive at £25 per head per day. Big pool area was noisy with kids. It might be beneficial to designate one of the pools as a kids pool. It was a daily race for the sunbeds (nice loungers for two) but this can perhaps forgiven as it was a very busy period over new year. Hopefully it is not like that all the time. Room was very comfortable and exactly what we expected.
Okay
5,8
Excellent
9,2
Pros: Good location and good facilities
Excellent
10,0
Pros: Very kind staff, good location
Excellent
8,0
Pros: great location and very friendly staff. booked three rooms very clean and comfy
Okay
4,0
Pros: Pool and outside area excellent Variety and choice at breakfast very good. Location good One of the concierges very helpful
Excellent
8,0
Pros: Breakfast Pool
Details
Reviews
Overall 9,2 Excellent
Based on 5 065 reviews
Location
9,7
Vibe
9,5
Service
9,4
Breakfast
9,4
Bar
9,3
WiFi
9,2
Food
9,1
Wellness
9,0
Comfort
8,9
Pool
8,9
Room
8,6
Location
9,8
Breakfast
9,4
Vibe
9,4
Service
9,3
Bar
8,8
Comfort
8,3
Room
8,3
Location
9,6
Breakfast
9,5
Service
9,4
Bar
9,4
Comfort
8,6
Room
8,2
Service
9,7
Location
9,7
Breakfast
9,6
Vibe
9,4
Bar
9,4
Comfort
9,3
Wellness
9,2
Pool
9,0
Food
9,0
Room
8,8
Location
9,9
Breakfast
9,6
Service
9,6
Comfort
9,1
Food
9,1
Wellness
9,0
Room
9,0
7,0 Good
Pros: Breakfast was good but not included and very expensive at £25 per head per day. Big pool area was noisy with kids. It might be beneficial to designate one of the pools as a kids pool. It was a daily race for the sunbeds (nice loungers for two) but this can perhaps forgiven as it was a very busy period over new year. Hopefully it is not like that all the time. Room was very comfortable and exactly what we expected.
Cons: Service was not amazing nor the check in experience. The lobby and check in area is very small area for such a large hotel. Staff were not overly friendly or helpful but none the less adequate- again maybe this was down the hotel being full.
5,8 Okay
Pros:
Cons: Very poor breakfast, the food was dry and didn’t have a taste to it.
9,2 Excellent
Pros: Good location and good facilities
Cons: Decor was a little sombre & dark in the corridors of the more modern side but the traditional side was great
10,0 Excellent
Pros: Very kind staff, good location
Cons:
8,0 Excellent
Pros: great location and very friendly staff. booked three rooms very clean and comfy
Cons: rooms facing street very noisey most nights
4,0 Okay
Pros: Pool and outside area excellent Variety and choice at breakfast very good. Location good One of the concierges very helpful
Cons: Breakfast service shambolic Most staff with the exception of one of the concierges were surly and unhelpful. The room wasn't cleaned until 5pm each day and they entered even when you asked them not to. After cleaning the room using the same cloth to clean all surfaces they returned 10 minutes later for turn down service. Service very slow.
8,0 Excellent
Pros: Breakfast Pool
Cons: Staff
Designed with a contemporary style, the 5-star Sofitel Marrakech Lounge & Spa hotel is an oasis of calm in the heart of a beautiful garden with views of the Atlas Mountains. Rejuvenate body and mind in this luxurious haven of peace just a stone's throw from the Medina. Offering comfortable rooms and spacious suites, this idyllic hotel promises perfect moments of relaxation in its outdoor pools, spa, fitness center, gourmet restaurants and bars
With a stay at La Mamounia, you'll be centrally located in Marrakech, steps from Bab El Djedid and within a 10-minute walk of Koutoubia Minaret. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 9,2 Excellent
Based on 3 411 reviews
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Details
Reviews
Overall 9,2 Excellent
Based on 3 411 reviews
Amenities
9,5
Vibe
9,3
Location
9,3
Pool
9,1
Bar
8,1
Room
8,1
Comfort
8,0
Service
7,7
Breakfast
7,3
Value
3,8
Service
8,0
Room
7,9
Service
7,9
With a stay at La Mamounia, you'll be centrally located in Marrakech, steps from Bab El Djedid and within a 10-minute walk of Koutoubia Minaret. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
The Sofitel Marrakech Palais Impérial is a magnificent Moorish palace set in the middle of luxurious gardens of palm trees and bougainvilleas. The immense columns and sculpted ceilings, traditional zelliges, carpets and artwork, are beautiful invitationsto succumb to the combined charms of Eastern hospitality and the excellence of the French way of life. You can hear the bustle of the Medina whilst looking out onto the snow-covered peaks of the Atlas Mountains.
Overall 9,1 Excellent
Based on 3 645 reviews
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- Couples
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- Solo
Excellent
10,0
Pros: Perfect service everywhere. In room, in spa, around the pool, specially on reception.
Poor
1,0
Pros: The toilets were not working and not fixed for the entire duration of the holiday The view was not I paid for Terrible
Excellent
9,6
Pros: My booking was upgraded and I got huge Suite for 2 nights. Little bit old but absolutely perfect hotel. Sofitel Lounge and Spa is more new than Sofitel Palais Imperial. Both hotels are placed in one location. In Sofitel Palais Imperial is best service ever! The staff is welcoming and friendly, everyone smiles at you and goes out of their way to make your stay perfect. Comfortable bed and pillows. Very good spa. Very good indoor and outdoor warm pools. Many thanks for waiters near pool Mrs. Karima and Mr. Muhta! And specially thanks for manager Mrs. Iman! It was pleasure to stay in your hotel!
Excellent
10,0
Pros: The location was superb and the staff and facilities were superb.
Excellent
9,0
Pros: Hotel was up yo the usual Sofitel high standard which was pleasing.
Details
Reviews
Overall 9,1 Excellent
Based on 3 645 reviews
WiFi
10,0
Bar
9,8
Location
9,8
Breakfast
9,4
Service
9,2
Food
9,2
Vibe
9,1
Pool
8,9
Comfort
8,7
Wellness
8,5
Room
7,7
Value
3,0
Location
9,9
Breakfast
9,4
Comfort
8,2
Service
8,1
Room
7,2
Value
2,9
Breakfast
9,4
Service
9,3
Vibe
8,6
Room
6,7
Service
9,2
10,0 Excellent
Pros: Perfect service everywhere. In room, in spa, around the pool, specially on reception.
Cons:
1,0 Poor
Pros: The toilets were not working and not fixed for the entire duration of the holiday The view was not I paid for Terrible
Cons: Get what I paid for would be a good start
9,6 Excellent
Pros: My booking was upgraded and I got huge Suite for 2 nights. Little bit old but absolutely perfect hotel. Sofitel Lounge and Spa is more new than Sofitel Palais Imperial. Both hotels are placed in one location. In Sofitel Palais Imperial is best service ever! The staff is welcoming and friendly, everyone smiles at you and goes out of their way to make your stay perfect. Comfortable bed and pillows. Very good spa. Very good indoor and outdoor warm pools. Many thanks for waiters near pool Mrs. Karima and Mr. Muhta! And specially thanks for manager Mrs. Iman! It was pleasure to stay in your hotel!
Cons: Little bit old rooms but renovation is coming.
10,0 Excellent
Pros: The location was superb and the staff and facilities were superb.
Cons:
9,0 Excellent
Pros: Hotel was up yo the usual Sofitel high standard which was pleasing.
Cons: Disappointed that a room with a double bed was not provided, despite having been booked. A twin room was offered. We were told that we should have specified our double bed request in the notes. It was only when we advised that we were cancelling our booking and moving to another hotel that a room with a double bed was located. Disappointed to find that the shampoo/ body gel and body lotion containers were not full as they had been used by previous clients.
The Sofitel Marrakech Palais Impérial is a magnificent Moorish palace set in the middle of luxurious gardens of palm trees and bougainvilleas. The immense columns and sculpted ceilings, traditional zelliges, carpets and artwork, are beautiful invitationsto succumb to the combined charms of Eastern hospitality and the excellence of the French way of life. You can hear the bustle of the Medina whilst looking out onto the snow-covered peaks of the Atlas Mountains.
Located in Marrakech (Kasbah), Les Jardins De La Medina is within a 10-minute walk of Agdal Gardens and Saadian Tombs. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
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Overall 9,1 Excellent
Based on 805 reviews
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- Solo
Excellent
10,0
Pros: Calm, excellent food, quiet, beautiful garden, good spa.
Excellent
10,0
Pros: Location is excellent, very comfy rooms and restaurant very good also
Excellent
10,0
Pros: Wonderful hotel, spa, and restaurant. We were very pleased with breakfast options and quality. We really enjoyed the food and atmosphere on Thursday night which featured live music. The magician on Friday evening was very entertaining. The employees are kind and helpful. It was nice to meet other guests, everyone seemed to be enjoying their stay as well. We left refreshed. Will definitely return!
Excellent
9,6
Pros: The staff were excellent, and the reception manager arranged for a room change to support my sister on crutches from a 1st floor room to a ground floor, and arranged for an extra bed. The location was great, and the environment very peaceful and oasis like.
Excellent
10,0
Pros: Everything
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Details
Reviews
Overall 9,1 Excellent
Based on 805 reviews
Vibe
9,4
Amenities
9,3
Location
9,2
Pool
9,0
Food
8,8
Service
8,7
Comfort
8,5
Room
8,4
Breakfast
8,2
Wellness
8,1
Value
4,6
WiFi
3,1
Amenities
9,4
Vibe
9,3
Pool
9,2
Location
9,1
Service
9,0
Food
8,8
Comfort
8,7
Breakfast
8,4
Room
8,4
Amenities
9,3
Pool
9,2
Location
9,2
Food
9,0
Comfort
8,7
Breakfast
8,3
Service
8,2
Room
8,0
Amenities
9,4
Service
8,2
Room
8,0
10,0 Excellent
Pros: Calm, excellent food, quiet, beautiful garden, good spa.
Cons: Lighting on stairs
10,0 Excellent
Pros: Location is excellent, very comfy rooms and restaurant very good also
Cons: The trees around the pool could be trimmed a little to allow more sun..
10,0 Excellent
Pros: Wonderful hotel, spa, and restaurant. We were very pleased with breakfast options and quality. We really enjoyed the food and atmosphere on Thursday night which featured live music. The magician on Friday evening was very entertaining. The employees are kind and helpful. It was nice to meet other guests, everyone seemed to be enjoying their stay as well. We left refreshed. Will definitely return!
Cons: We couldn't come up with anything. And we are quite picky. The facility is well managed with attention to detail.
9,6 Excellent
Pros: The staff were excellent, and the reception manager arranged for a room change to support my sister on crutches from a 1st floor room to a ground floor, and arranged for an extra bed. The location was great, and the environment very peaceful and oasis like.
Cons: We asked for a taxi to collect us from another hotel to begin our stay, and were charged 130 euros for a 25 minute journey (which had cost us 35 euros to get to for a longer journey in exactly the same car) we queried it, and were told nothing could be done, as it was in the email arrangement, which I was reading from my phone, and didn't for a minute this it was euro, but local currency. The drive was listed as excursion, but it was a simple taxi ride. This was extortionate and completely ruined what had been a wonderful stay.
10,0 Excellent
Pros: Everything
Cons: None
Located in Marrakech (Kasbah), Les Jardins De La Medina is within a 10-minute walk of Agdal Gardens and Saadian Tombs. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Located in Marrakech (Medina), Les Jardins De La Koutoubia is within a 10-minute walk of Koutoubia Minaret and Jemaa el-Fnaa. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 9,0 Excellent
Based on 2 059 reviews
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- Families
Excellent
10,0
Pros: Location location location. Plus a calm oasis in trhe middle of the hustle and bustle of Marrakech
Excellent
9,0
Pros: Fantastic hotel and staff. Winter sunshine, great hotel, great breakfast, and hotel restaurants. SPA looked amazing but wasn't used. Recommended.
Excellent
9,6
Pros: Great location! Very courteous and attentive staff
Excellent
9,7
Pros: The restaurants are nice and the food is delicious. The staff is kind and the location is perfect
Excellent
10,0
Pros: Staff was very professional, friendly, and helpful especially Amina. Location could not have been better.
Mediocre
3,7
Details
Reviews
Overall 9,0 Excellent
Based on 2 059 reviews
Pool
9,2
Location
9,1
Service
8,6
Comfort
8,3
Amenities
8,3
Breakfast
8,3
Bar
8,0
Room
7,9
Wellness
7,9
WiFi
6,0
Pool
9,3
Service
8,9
Comfort
8,6
Wellness
8,4
Location
8,4
Bar
8,2
Breakfast
8,1
Room
7,8
Pool
9,3
Location
9,3
Service
9,0
Breakfast
8,0
Room
7,6
10,0 Excellent
Pros: Location location location. Plus a calm oasis in trhe middle of the hustle and bustle of Marrakech
Cons: They allow smoking withihn the bar which was unpleasant to have to sit in - especially as som were smoking cigars. Reduced rteh amoun fo time spent in the beautiful room.
9,0 Excellent
Pros: Fantastic hotel and staff. Winter sunshine, great hotel, great breakfast, and hotel restaurants. SPA looked amazing but wasn't used. Recommended.
Cons: Nothing
9,6 Excellent
Pros: Great location! Very courteous and attentive staff
Cons:
9,7 Excellent
Pros: The restaurants are nice and the food is delicious. The staff is kind and the location is perfect
Cons:
10,0 Excellent
Pros: Staff was very professional, friendly, and helpful especially Amina. Location could not have been better.
Cons: Nothing
3,7 Mediocre
Pros:
Cons: The staff was disorganized and dishonest. They strung us along for several hours about attempts to fix the AC in our room only to finally admit there was no AC in the hotel in February (despite being a warm and muggy night) after we confronted them with the fact that every room had its windows open.
Located in Marrakech (Medina), Les Jardins De La Koutoubia is within a 10-minute walk of Koutoubia Minaret and Jemaa el-Fnaa. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Looking out to the snowy Atlas mountain range, the Palace offerssumptuous interior design by traditional Moroccan craftsmenand offers 92 exquisitely furnished, spacious suites.The pool covers 2400 sqm (26 000 sqft), a section of which isheated all year round.
Overall 9,0 Excellent
Based on 1 670 reviews
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- Families
Excellent
9,6
Pros: Big rooms, beautiful grounds, staff discrete and very efficient.
Excellent
8,0
Pros: After an initial problem with the car we booked to collect us from the airport not being there and an argument over what happened, the staff did their best to rectify our opinion of the hotel and we left having thoroughly enjoyed our stay. The rooms were huge and very comfortable with all amenities and fabulous bathrooms. There is an amazing pool. We tried two of the restaurants and both were good, although the Italian could do with a more extensive menu. The breakfasts were fabulous. The location is great and we walked into the old town every day.
Excellent
9,0
Pros: The palace hotel and grounds is beautiful. Location is perfect. The pictures online didn’t do it justice! It’s even better in real life. The room is very spacious and lots of storage space to put things away. They have 3 restaurants inside the hotel and they are all great with lovely food. The spa with indoor swimming pool is a good place to relax after walking in the Médina. The hotel offers free shuttle from the Airport to the hotel (and vice versa) and this was a great service.
Okay
5,0
Pros: Our hotel rooms were very nice.
Excellent
10,0
Pros: Great historical palace and excellent service level by local people who are doing an amazing job. We enjoyed hammam and massage.
Excellent
9,2
Pros: Magic!
Details
Reviews
Overall 9,0 Excellent
Based on 1 670 reviews
Location
9,1
Pool
8,9
Breakfast
8,7
Service
8,2
Wellness
8,0
Room
8,0
WiFi
7,9
Pool
9,0
Location
9,0
Breakfast
8,7
Wellness
8,1
Service
8,0
Room
7,6
Comfort
7,5
Value
4,8
Location
9,1
Pool
8,9
Breakfast
8,3
Service
7,7
Room
7,2
9,6 Excellent
Pros: Big rooms, beautiful grounds, staff discrete and very efficient.
Cons: Food rather limited choice and expensive. Alcohol VERY expensive - equiv of £7 for a small bottle of beer.
8,0 Excellent
Pros: After an initial problem with the car we booked to collect us from the airport not being there and an argument over what happened, the staff did their best to rectify our opinion of the hotel and we left having thoroughly enjoyed our stay. The rooms were huge and very comfortable with all amenities and fabulous bathrooms. There is an amazing pool. We tried two of the restaurants and both were good, although the Italian could do with a more extensive menu. The breakfasts were fabulous. The location is great and we walked into the old town every day.
Cons: Some people may be put off this property as it is next door to a casino but we did not hear anything from it and this should not put people off.
9,0 Excellent
Pros: The palace hotel and grounds is beautiful. Location is perfect. The pictures online didn’t do it justice! It’s even better in real life. The room is very spacious and lots of storage space to put things away. They have 3 restaurants inside the hotel and they are all great with lovely food. The spa with indoor swimming pool is a good place to relax after walking in the Médina. The hotel offers free shuttle from the Airport to the hotel (and vice versa) and this was a great service.
Cons: I would say that 95% of the staff member are extremely polite and willing to help. But we didn’t have such a great experience with the other 5%. On a few occasions, some members of the reception team were rude to us and appeared snobby and impatient. At one point- I asked a lady at the reception to print our flight tickets and she was visibly annoyed. In a 5* hotel, that level of service is unacceptable. Secondly, the breakfast service needs reviewing. There were pigeons on everyone’s tables because the plates were not being cleaned away quickly enough. Pigeons are disease carrying, and should not be marching around the tables. Finally, a smaller point but important feedback for a 5* hotel! The shower in our room at the Palace was very low pressure. We’d like a strong water pressure, not a drizzle.
5,0 Okay
Pros: Our hotel rooms were very nice.
Cons: Not a lot of options for breakfast, found the staff lazy and ignorant.
10,0 Excellent
Pros: Great historical palace and excellent service level by local people who are doing an amazing job. We enjoyed hammam and massage.
Cons: All good
9,2 Excellent
Pros: Magic!
Cons: We felt there should be a choice of some evening entertainment at a hotel of this size and grandeur!
Looking out to the snowy Atlas mountain range, the Palace offerssumptuous interior design by traditional Moroccan craftsmenand offers 92 exquisitely furnished, spacious suites.The pool covers 2400 sqm (26 000 sqft), a section of which isheated all year round.
Located in Marrakech (Medina), Riad Palais des Princesses is within a 10-minute walk of Jemaa el-Fnaa and Dar Si Said Museum. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service.
Overall 8,8 Excellent
Based on 1 079 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
6,0
Pros: I have travelled through Morocco, Marrakech especially, for decades, and had stayed here previously, it is delightful as a property, beautifully appointed and a real pleasure to experience. BUT...it really is a hotel, the staff are impersonal and treat you as a commodity, rather than as a guest and make you feel as if they are doing you a favour. This is really NOT typical of traditional Moroccan riad hospitality, I thoroughly recommend going to a smaller riad with genuine hosts.
Excellent
10,0
Pros: always incredible service. An incredible team running the Riad. Very kind, helpful and professional. Probably over the years my 5th time staying.
Good
7,0
Pros: The location was great
Excellent
8,0
Pros: Tiles, lighting, shutters, crisp cotton sheets, quietude,
Excellent
8,8
Pros: The staff was really nice and welcoming. Provided us with a lot of Information about the area and what to see. The room was really nice and we had 2 entrances, one of them leading to the rooftop terrace. safe was simple to operate. Excellent location and easy to get back to the riad without getting lost.
Good
6,0
Pros: They cleaned it very neatly and the room was beautiful
Excellent
9,0
Pros: We had a great time in Riad Palais des Princesses. So good, that we Booked another night on our way back. Everybody was helpful. A lot of little things made our stay unforgettable. Tee on the Terasse in January, Sheets of Roses in the Room... Thank you verry much
Excellent
10,0
Pros: It was absolutely stunning. So beautiful!
Excellent
9,0
Pros: Great location - close to all in the Médina but located in a side street so very quiet. Brilliant staff in terms of advice and support.
Details
Reviews
Overall 8,8 Excellent
Based on 1 079 reviews
Service
9,1
Location
9,0
Vibe
8,9
Breakfast
8,2
Cleanliness
8,1
Amenities
7,4
WiFi
7,3
Room
6,9
Wellness
6,8
Pool
2,4
Service
9,3
Location
9,2
Breakfast
8,2
Room
6,9
Comfort
5,8
Pool
2,5
Location
9,2
Vibe
8,9
Service
8,8
Breakfast
8,3
Wellness
6,6
Room
6,0
Comfort
4,9
Service
9,3
Location
8,9
Vibe
8,6
Breakfast
8,1
Amenities
7,6
Room
6,3
6,0 Good
Pros: I have travelled through Morocco, Marrakech especially, for decades, and had stayed here previously, it is delightful as a property, beautifully appointed and a real pleasure to experience. BUT...it really is a hotel, the staff are impersonal and treat you as a commodity, rather than as a guest and make you feel as if they are doing you a favour. This is really NOT typical of traditional Moroccan riad hospitality, I thoroughly recommend going to a smaller riad with genuine hosts.
Cons: The attitude of the staff.
10,0 Excellent
Pros: always incredible service. An incredible team running the Riad. Very kind, helpful and professional. Probably over the years my 5th time staying.
Cons:
7,0 Good
Pros: The location was great
Cons: Renovation works were ongoing. The building was cold and humid.
8,0 Excellent
Pros: Tiles, lighting, shutters, crisp cotton sheets, quietude,
Cons:
8,8 Excellent
Pros: The staff was really nice and welcoming. Provided us with a lot of Information about the area and what to see. The room was really nice and we had 2 entrances, one of them leading to the rooftop terrace. safe was simple to operate. Excellent location and easy to get back to the riad without getting lost.
Cons: The bathroom was a bit small. The room size was perfect although getting around the edge of the bed was tight but it wasn't that bad. the breakfast was a definite miss. We didn't enjoy much of it. Maybe if we went down earlier, it would have tasted fresher or just better. Or maybe not
6,0 Good
Pros: They cleaned it very neatly and the room was beautiful
Cons: The electricity went out at the night so they changed the room But I couldnt use hot water the next morning and the heater was noisy
9,0 Excellent
Pros: We had a great time in Riad Palais des Princesses. So good, that we Booked another night on our way back. Everybody was helpful. A lot of little things made our stay unforgettable. Tee on the Terasse in January, Sheets of Roses in the Room... Thank you verry much
Cons: Nothing
10,0 Excellent
Pros: It was absolutely stunning. So beautiful!
Cons:
9,0 Excellent
Pros: Great location - close to all in the Médina but located in a side street so very quiet. Brilliant staff in terms of advice and support.
Cons:
Located in Marrakech (Medina), Riad Palais des Princesses is within a 10-minute walk of Jemaa el-Fnaa and Dar Si Said Museum. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service.
With a stay at Hôtel & Ryads Barrière Le Naoura, you'll be centrally located in Marrakech, within a 5-minute drive of Koutoubia Minaret and Saadian Tombs. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Marrakech? This hotel has facilities measuring 1076 square feet (100 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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Overall 8,8 Excellent
Based on 768 reviews
All reviews
- All reviews
- Couples
- Families
Good
6,7
Pros: Good location between Médina and Gueliz (within walking distance for both)..
Excellent
10,0
Pros: Professional Staff and .. High quality services
Excellent
10,0
Pros: Very beautiful hotel. Our room was great. Fresh flowers everywhere and nothing is too much trouble.
Excellent
9,6
Pros: I felt like royalty. Everything was perfect. The staff are nice and efficient. It is located in town and is close to many attractions. I advice you stay there.
Excellent
8,0
Pros: The bed was very comfortable and the staff was very friendly.
Mediocre
2,5
Excellent
10,0
Pros: Wonderful staff, a very good selection of breakfast items- even better was having it delivered each morning to room.
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Details
Reviews
Overall 8,8 Excellent
Based on 768 reviews
Location
9,5
Service
9,1
Comfort
8,6
Pool
8,4
Breakfast
8,3
Room
7,6
Wellness
5,5
Value
3,4
Location
9,6
Service
8,9
Pool
8,6
Breakfast
8,5
Comfort
8,5
Room
6,6
Vibe
6,1
Location
9,3
Service
9,2
Breakfast
8,4
Pool
8,2
Room
6,9
Value
3,6
6,7 Good
Pros: Good location between Médina and Gueliz (within walking distance for both)..
Cons: Daily cleaning of rooms weren’t done very well and concierge services could be improved
10,0 Excellent
Pros: Professional Staff and .. High quality services
Cons:
10,0 Excellent
Pros: Very beautiful hotel. Our room was great. Fresh flowers everywhere and nothing is too much trouble.
Cons: We liked everything.
9,6 Excellent
Pros: I felt like royalty. Everything was perfect. The staff are nice and efficient. It is located in town and is close to many attractions. I advice you stay there.
Cons: Nothing. Everything Was excellent.
8,0 Excellent
Pros: The bed was very comfortable and the staff was very friendly.
Cons:
2,5 Mediocre
Pros:
Cons: My friend on checkout was treated very badly Reco is purposefully very bad and on top of that complaints to the group shall be sent!
10,0 Excellent
Pros: Wonderful staff, a very good selection of breakfast items- even better was having it delivered each morning to room.
Cons: Spa area did not have a warm water Jacuzzi which was disappointing.
With a stay at Hôtel & Ryads Barrière Le Naoura, you'll be centrally located in Marrakech, within a 5-minute drive of Koutoubia Minaret and Saadian Tombs. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Marrakech? This hotel has facilities measuring 1076 square feet (100 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Located in Marrakech (Medina), Riad Wow is within a 15-minute walk of Koutoubia Minaret and Almoravid Koubba. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
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Overall 8,8 Excellent
Based on 170 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10,0
Pros: Everything was great especially the staff and especially Fatima I and Mohammed I. the food was not good and the lighting in the rooms was poor.
Excellent
10,0
Pros: Location was fabulous and so was the staff
Good
7,0
Excellent
8,3
Pros: Welcoming and warm
Excellent
9,4
Pros: The experience
Excellent
10,0
Pros: This is the first review I've written for a stay, only because the experience was second to none.
From beginning to end, the hotel staff did an incredible job making mine and my friend's first time in Morocco a great experience. Shuttle was a breeze to set up to/from the airport, we were greeted with tea and cookies while our bags were brought up to the room, and we were able to switch rooms (upgrade) to two beds without an extra charge. Everything we needed was accommodated for, and even though it was a boutique hotel, it felt more like a personal bed and breakfast when it came to food. A table was set for us (waiting) on the GORGEOUS rooftop patio for breakfast and dinner, and the food, particularly breakfast (complementary), was perfect for a day spent exploring. The location was only a 5-10 minute walk to all the sights, situated between the market and the Gardens. I am still in disbelief at how much was provided for without even asking. No doubt, I will stay here again when back in Marrakech
Good
6,7
Pros: Location good.
Okay
5,4
Pros: The location is really good
Excellent
10,0
Pros: Phenomenal hotel with super friendly staff. Super comfortable and very charming place. Terrace at the top with restaurant has a great service and food. Definitely will come back
Excellent
10,0
Pros: This is a WOW experience, we did book a customize tour all around Morocco by Desert Day Tours who offered this Hotel which was amazing itself, the staff were amazing and people here are just great so far! It was our honeymoon and we enjoyed it so much in Morocco and here was one of our places that we stayed in, special thanks to Mohammed from Desert Day Tours who booked this place for us and for the brilliant tour ever! Highly recommended place!
Excellent
9,6
Pros: My boyfriend and I had a great stay at Riad Wow in August. The Riad itself is gorgeous as was our room. The attention to detail in the decor was amazing and gave the whole place such a magical feel. The staff were all fantastic and extremely helpful and friendly. The bed was comfy and the air-con worked perfectly so we had a great nights sleep every night during our stay. The rooms were cleaned every day with fresh towels and robes provided. The whole place was spotless and the cleaning staff did an excellent job every day in both the rooms and the general area. The spa within the Riad is excellent as well and reasonably priced compared to most other more commercial places and the massages and hammam were well worth the money! The reception staff were great as well and organised airport transport, occasional taxis and dinner reservations as well as day tours for us by phone which was helpful. The location of the Riad was also perfect for us, walking distance to the souks as well as the YSL museum and some other attractions. It’s located in the hustle and bustle of the old town which can be an overwhelming place but we loved it. Once you entered the Riad Wow it was total peace and quiet though and a welcome break from the busy streets.
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Details
Reviews
Overall 8,8 Excellent
Based on 170 reviews
Location
9,4
Service
9,3
Cleanliness
9,0
Bar
9,0
Wellness
8,8
Room
8,1
Breakfast
5,9
Value
4,5
Service
9,5
Cleanliness
9,2
Location
9,1
Room
7,8
Breakfast
6,1
Food
5,2
Location
9,5
Service
9,0
Amenities
8,3
10,0 Excellent
Pros: Everything was great especially the staff and especially Fatima I and Mohammed I. the food was not good and the lighting in the rooms was poor.
Cons:
10,0 Excellent
Pros: Location was fabulous and so was the staff
Cons: Breakfast should be improved
7,0 Good
Pros:
Cons: The mattress was very hard.
8,3 Excellent
Pros: Welcoming and warm
Cons:
9,4 Excellent
Pros: The experience
Cons: Location and timing, August isn't the best time of the year
10,0 Excellent
Pros: This is the first review I've written for a stay, only because the experience was second to none.
From beginning to end, the hotel staff did an incredible job making mine and my friend's first time in Morocco a great experience. Shuttle was a breeze to set up to/from the airport, we were greeted with tea and cookies while our bags were brought up to the room, and we were able to switch rooms (upgrade) to two beds without an extra charge. Everything we needed was accommodated for, and even though it was a boutique hotel, it felt more like a personal bed and breakfast when it came to food. A table was set for us (waiting) on the GORGEOUS rooftop patio for breakfast and dinner, and the food, particularly breakfast (complementary), was perfect for a day spent exploring. The location was only a 5-10 minute walk to all the sights, situated between the market and the Gardens. I am still in disbelief at how much was provided for without even asking. No doubt, I will stay here again when back in Marrakech
Cons: I honestly can not think of anything. There was more I wish I could've taken advantage of, like the spa, etc. but that was due to the fact we weren't there long enough! Next time for sure though.
6,7 Good
Pros: Location good.
Cons: The Hotel has charged twice for tourist tax. Please be aware. Paid when I made the reservation the tourist tax and they charged me on my bill at the end of the holiday too! Sent emails to Hotel who now don't answer me. Contatced booking.com to help. Breakfast poor. Everything is cooked already like the nice Moroccan bread you put it on your plate but they take away and heat up but by then it is chewy! Need more variety. Fruit? Yoghurt? Can be noisy. One night there was a lot of noise at 4am and there seemed no one from the Hotel to sort this out!
5,4 Okay
Pros: The location is really good
Cons: The ambition of the place is low and to expensive for what you get. The family room was situated so you could hear everything on the street and from the Riads restaurant which was located above the room. 2 star experience for a 4 star price
10,0 Excellent
Pros: Phenomenal hotel with super friendly staff. Super comfortable and very charming place. Terrace at the top with restaurant has a great service and food. Definitely will come back
Cons:
10,0 Excellent
Pros: This is a WOW experience, we did book a customize tour all around Morocco by Desert Day Tours who offered this Hotel which was amazing itself, the staff were amazing and people here are just great so far! It was our honeymoon and we enjoyed it so much in Morocco and here was one of our places that we stayed in, special thanks to Mohammed from Desert Day Tours who booked this place for us and for the brilliant tour ever! Highly recommended place!
Cons: Nothing!
9,6 Excellent
Pros: My boyfriend and I had a great stay at Riad Wow in August. The Riad itself is gorgeous as was our room. The attention to detail in the decor was amazing and gave the whole place such a magical feel. The staff were all fantastic and extremely helpful and friendly. The bed was comfy and the air-con worked perfectly so we had a great nights sleep every night during our stay. The rooms were cleaned every day with fresh towels and robes provided. The whole place was spotless and the cleaning staff did an excellent job every day in both the rooms and the general area. The spa within the Riad is excellent as well and reasonably priced compared to most other more commercial places and the massages and hammam were well worth the money! The reception staff were great as well and organised airport transport, occasional taxis and dinner reservations as well as day tours for us by phone which was helpful. The location of the Riad was also perfect for us, walking distance to the souks as well as the YSL museum and some other attractions. It’s located in the hustle and bustle of the old town which can be an overwhelming place but we loved it. Once you entered the Riad Wow it was total peace and quiet though and a welcome break from the busy streets.
Cons: We had no major issues with Riad Wow at all. Everything pretty much perfect except the breakfast is a little bit disappointing with mainly carby foods like bread and pancakes etc. Would have enjoyed more of a selection but it was fine. Also the dining area where the bar is located and breakfast is served was a little bit dead during our time there. We seemed to be the only people there on many occasions but could just have been because we visited in August which isn’t a popular time due to the heat I’m told. It lacked atmosphere a bit just because of that but the staff are amazing and the cocktails are wonderful. It was really nice going there for a drink before bed after a busy day.. even if we were the only ones there!
Located in Marrakech (Medina), Riad Wow is within a 15-minute walk of Koutoubia Minaret and Almoravid Koubba. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Located in Marrakech (Hivernage), The Pearl Marrakech is within a 15-minute walk of Koutoubia Minaret and Menara Mall. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Overall 8,4 Excellent
Based on 849 reviews
All reviews
- All reviews
- Couples
Excellent
8,3
Pros: I like the roof terrace & the swimming pool. The music event at the lobby every night is amazing. The staff (especially Zainab) has upgraded us to a suite for free. The staff also were very friendly to give us our breakfast as take away because we checked out early. Also, they used a good brand "Nuxx" for the bathroom tools
Excellent
10,0
Pros: Clean suites and friendly staff. They upgraded my room to very nice suite so I extended my stay. Restaurant on the roof provided delicious sushi. Overall, I like the facility and I will come back again.
Good
7,5
Pros: Pretty good and nice.
Good
6,7
Pros: The rooms were very comfortable with the best pillows ever! Wonderful large indoor swimming pool, if not a bit under lit. Breakfasts were good with a great selection of Moroccan and European food. Best was the wild honey.
Excellent
9,7
Pros: The facilities were great...the room was super comfy and the pools were awesome..
Excellent
8,8
Pros: Nice property but staff has to be reminded several times that there were two people in the room. Also instead of providing small plastic bottles for fresh water is thee not a more sustainable option? All in all very nice and would happily stay again.
Excellent
9,6
Pros: Great location to explore Marrakech. Sundowners on the rooftop bar is a must.
Details
Reviews
Overall 8,4 Excellent
Based on 849 reviews
Location
9,7
Wellness
8,0
Service
7,2
Breakfast
7,1
Room
6,5
Cleanliness
3,5
WiFi
3,3
Value
3,0
Location
9,8
Vibe
8,3
Service
7,4
Breakfast
7,1
Comfort
7,0
Room
6,4
8,3 Excellent
Pros: I like the roof terrace & the swimming pool. The music event at the lobby every night is amazing. The staff (especially Zainab) has upgraded us to a suite for free. The staff also were very friendly to give us our breakfast as take away because we checked out early. Also, they used a good brand "Nuxx" for the bathroom tools
Cons: The low lighting in the rooms & cleanliness of room/bathroom
10,0 Excellent
Pros: Clean suites and friendly staff. They upgraded my room to very nice suite so I extended my stay. Restaurant on the roof provided delicious sushi. Overall, I like the facility and I will come back again.
Cons:
7,5 Good
Pros: Pretty good and nice.
Cons: Check in was too long. Of course we had 5 rooms but that was the longest check in ever.
6,7 Good
Pros: The rooms were very comfortable with the best pillows ever! Wonderful large indoor swimming pool, if not a bit under lit. Breakfasts were good with a great selection of Moroccan and European food. Best was the wild honey.
Cons:
9,7 Excellent
Pros: The facilities were great...the room was super comfy and the pools were awesome..
Cons: The food was so expensive wasn't worth eating in especially breakfast was like 25 bucks a person..even after booking breakfast included with my reservation they told my mom she had to pay..Also apparently there was a high profile guest, some Saudi prince I suppose there and they diverted all the air-conditioning to his rooms...which is messed up...and not fair. I don't care if he's a prince were all humans and guests at the hotel...air conditioning should be for everyone!! Especially in a desert city! But other than that..the staff were supper attentive and professional.
8,8 Excellent
Pros: Nice property but staff has to be reminded several times that there were two people in the room. Also instead of providing small plastic bottles for fresh water is thee not a more sustainable option? All in all very nice and would happily stay again.
Cons:
9,6 Excellent
Pros: Great location to explore Marrakech. Sundowners on the rooftop bar is a must.
Cons:
Located in Marrakech (Hivernage), The Pearl Marrakech is within a 15-minute walk of Koutoubia Minaret and Menara Mall. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Located in Marrakech (Hivernage), Hivernage Hotel And Spa is within a 15-minute walk of Koutoubia Minaret and Menara Mall. Featured amenities include a business center, limo/town car service, and express check-in. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 8,0 Excellent
Based on 1 683 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Welcoming and helpful staff.
Excellent
8,3
Pros: The Spa and hairdresser.
Excellent
10,0
Pros: Great facilities plus wonderful staff.
Good
7,0
Pros: Location
Good
6,0
Good
6,0
Pros: The breakfast and the staff
Details
Reviews
Overall 8,0 Excellent
Based on 1 683 reviews
Location
9,5
Breakfast
8,2
Service
7,9
Wellness
7,5
WiFi
7,0
Comfort
5,9
Vibe
5,7
Room
5,4
Amenities
5,2
Cleanliness
4,6
Pool
4,3
Location
9,6
Service
8,2
Breakfast
7,8
Wellness
7,6
Amenities
5,5
Vibe
5,4
Room
5,3
Cleanliness
4,8
Value
4,8
Pool
3,9
Location
9,5
Breakfast
8,6
Service
7,7
Comfort
5,7
Amenities
5,1
Cleanliness
4,5
Room
4,0
Location
9,5
Service
8,2
Amenities
4,9
Cleanliness
4,5
Room
4,2
Location
9,5
Service
8,2
Room
4,8
10,0 Excellent
Pros: Welcoming and helpful staff.
Cons:
8,3 Excellent
Pros: The Spa and hairdresser.
Cons: - Lightning in the room is too dark. - We missed to have warm American filter coffee for breakfast. - we missed to have oats and natural yoghurt for breakfast.
10,0 Excellent
Pros: Great facilities plus wonderful staff.
Cons: Shower stall could have had a door.
7,0 Good
Pros: Location
Cons: Breakfast options
6,0 Good
Pros:
Cons: Very bad experience. I paid over 150 Euro for 1 night, but 150 Euro was stolen.
6,0 Good
Pros: The breakfast and the staff
Cons: The furniture and the room looks old and 3 star standard
Located in Marrakech (Hivernage), Hivernage Hotel And Spa is within a 15-minute walk of Koutoubia Minaret and Menara Mall. Featured amenities include a business center, limo/town car service, and express check-in. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
The Es Saadi Hotel has been a benchmark luxury hotelsince 1966. Completely renovated,it offers 135 rooms and 15 suites,all with their own balconies,authentic charm and modern comfort.Over the years, Es Saadi has adapted to your preferences and combinesthe elegance of a renowned establishment and the charm of a private home.
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Overall 8,0 Excellent
Based on 1 443 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9,0
Pros: The resort is very beautiful. The room was super comfortable and breakfast was surreal. The facilities of the resort are also amazing. They have a Casino (yesssss), a theater, nightclub, 5 different restaurants, an amazing pool. Everything was really really good. It is 25min from the Medina which my partner and I quite enjoyed. We got to go the Medina during the day, do our shoppings, touristy things etc, and when we got back to the resort it was calm and very pleasant. The resort is located in a rich area as well, next to all the boutiques (LV, Chanel etc), and it's pleasant to walk around.
Good
7,5
Pros: Helpful and friendly staff with a constant smile on their face, tasty breakfast
Good
7,0
Pros: location, the parc, the staff mostly,
Mediocre
3,0
Pros: It is close to the casino and a night club with good music and very exclusive. Also in the frontdesk a guy El Faisan His name I guess was really kind with us. Room service relatively fast. Breakfast okay but could be even better.
Excellent
9,1
Pros: This time I stayed in Essaadi hotel, not the palace, for four night in March and i found it very good as always because i satay in this hotel when ever i visit Marrackech but i also stay in other hotels in the city. The location of Essaadi is very good if you do not like isolation from the city actions. The best in Essaadi, in my opinion, is the walk path that connect the hotel to the palace its more than 700 m long full of varieties of citrus, palm, olive, pomegranate trees. I usually take a walk on the path, in the morning before breakfast where the smell of orange blossom fill the srrounding. Breakfast improved a lot with many varieties and good preparation. Staff were very friendly and happy to help but need appreciation. Restaurant , i tried grilled seabass For dinner and it was very good but slow service though. I found The pool was heated to 26 degrees although i did not use. Room was always cleaned and prepared well and when i asked for some roses in a vase it was put in my room without extra cost. A basket of fruit was in the room when i checked in. The hotel was happy to keep my luggage for couple of days when i travelled away from the city. The new manager is always walking around and talking to the guests.
Its good value for money as four star hotel, and i would look forward to stay in this hotel in near future.
Okay
4,0
Pros: Breakfast is great. Everything that's needed is there. Location is central. Hotel is ideally located.
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Details
Reviews
Overall 8,0 Excellent
Based on 1 443 reviews
Location
9,2
Breakfast
8,7
Service
7,9
Comfort
5,9
WiFi
5,4
Room
5,0
Vibe
4,4
Location
9,1
Breakfast
8,8
Service
8,4
Pool
8,1
Comfort
5,4
Value
4,9
Room
4,8
Vibe
3,9
Location
9,2
Breakfast
8,9
Service
8,1
Comfort
5,6
Vibe
4,0
Room
3,9
Location
9,0
Breakfast
8,0
Service
7,9
Room
3,7
Vibe
3,0
9,0 Excellent
Pros: The resort is very beautiful. The room was super comfortable and breakfast was surreal. The facilities of the resort are also amazing. They have a Casino (yesssss), a theater, nightclub, 5 different restaurants, an amazing pool. Everything was really really good. It is 25min from the Medina which my partner and I quite enjoyed. We got to go the Medina during the day, do our shoppings, touristy things etc, and when we got back to the resort it was calm and very pleasant. The resort is located in a rich area as well, next to all the boutiques (LV, Chanel etc), and it's pleasant to walk around.
Cons: Staff were a bit rude and the bathroom wasn't properly cleaned.
7,5 Good
Pros: Helpful and friendly staff with a constant smile on their face, tasty breakfast
Cons: A little bit run down and old fashioned, I had no idea we wouldn’t have an access to sauna and a hot tub
7,0 Good
Pros: location, the parc, the staff mostly,
Cons: the hotel needs a lot of refurbishment-the rooms arevery touched.
3,0 Mediocre
Pros: It is close to the casino and a night club with good music and very exclusive. Also in the frontdesk a guy El Faisan His name I guess was really kind with us. Room service relatively fast. Breakfast okay but could be even better.
Cons: No AC into room. So disappointing. Furniture and building very simple and old. This hotel means nothing without the small swimming pool it has got and the spa wich was closed It’s not a 5 stars at all. It was just a room by 150 euros. They also at check out tried to charge something we never took from the minibar, wich is not available if you don’t order RS putting into the fridge. There 2 women in the front desk where so unpleasant and unhelpful
9,1 Excellent
Pros: This time I stayed in Essaadi hotel, not the palace, for four night in March and i found it very good as always because i satay in this hotel when ever i visit Marrackech but i also stay in other hotels in the city. The location of Essaadi is very good if you do not like isolation from the city actions. The best in Essaadi, in my opinion, is the walk path that connect the hotel to the palace its more than 700 m long full of varieties of citrus, palm, olive, pomegranate trees. I usually take a walk on the path, in the morning before breakfast where the smell of orange blossom fill the srrounding. Breakfast improved a lot with many varieties and good preparation. Staff were very friendly and happy to help but need appreciation. Restaurant , i tried grilled seabass For dinner and it was very good but slow service though. I found The pool was heated to 26 degrees although i did not use. Room was always cleaned and prepared well and when i asked for some roses in a vase it was put in my room without extra cost. A basket of fruit was in the room when i checked in. The hotel was happy to keep my luggage for couple of days when i travelled away from the city. The new manager is always walking around and talking to the guests.
Its good value for money as four star hotel, and i would look forward to stay in this hotel in near future.
Cons: Wifi is little slow, rug in the room looks old. No tea or coffee machine in room, apparenty in my recent travel this service is no longer availble in hotel in Marrakech.
4,0 Okay
Pros: Breakfast is great. Everything that's needed is there. Location is central. Hotel is ideally located.
Cons: Rooms are old. Beds are not fantastic. No amentities. Not even a bottle of water or fruit. For the cost and standing of hotel, service is poor. We were expecting more value in return of money paid. Our impression is that the 5 stars were far from being real.
The Es Saadi Hotel has been a benchmark luxury hotelsince 1966. Completely renovated,it offers 135 rooms and 15 suites,all with their own balconies,authentic charm and modern comfort.Over the years, Es Saadi has adapted to your preferences and combinesthe elegance of a renowned establishment and the charm of a private home.
Discover the Novotel Marrakech Hivernage hotel in the middle of the trendiest part of Marrakech, where you can unwind and have fun in the many restaurants, casinos and Jet set clubs. You will love our cozy yet refined rooms. Take a stroll and discover the Koutoubia Mosque and the famous Jemaa el-Fna square. After a walk through the souks, relax in our outdoor swimming pool, and savor local delicacies in our casual, one-of-a-kind restaurant, Bazz'art.
Overall 7,8 Good
Based on 2 275 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Lovely hotel and staff in a great location exceeded expectations.
Good
7,0
Pros: Location was fine....excellent for quick short stay eg work etc. The hotel was a lot better than expected.
Good
7,5
Pros: Nice surroundings. It’s a modern hotel outside the old city.
Okay
4,6
Pros: Location
Details
Reviews
Overall 7,8 Good
Based on 2 275 reviews
Location
9,1
WiFi
8,3
Service
7,9
Breakfast
7,8
Vibe
6,1
Comfort
5,8
Amenities
5,6
Room
5,5
Value
4,8
Cleanliness
4,5
Pool
4,1
Wellness
2,9
Location
8,9
Service
8,0
Breakfast
7,9
Comfort
5,9
Room
5,9
Amenities
5,5
Vibe
5,1
Cleanliness
4,3
Value
4,2
Pool
3,5
Location
8,7
Service
8,0
Breakfast
7,4
Amenities
5,9
Vibe
5,8
Comfort
5,5
Room
5,5
Value
4,9
Cleanliness
4,6
Pool
3,6
Location
9,4
Service
8,2
Breakfast
7,7
Vibe
5,5
Room
4,7
Cleanliness
4,5
Location
9,0
Service
8,1
Breakfast
8,0
Comfort
5,5
Vibe
5,0
Amenities
5,0
Room
4,6
Cleanliness
4,5
10,0 Excellent
Pros: Lovely hotel and staff in a great location exceeded expectations.
Cons: Pool was out of service but again they offered us use of the hotel next door so not a problem
7,0 Good
Pros: Location was fine....excellent for quick short stay eg work etc. The hotel was a lot better than expected.
Cons: Breakfast was awful, I had been warned so was not really expecting anything great.
7,5 Good
Pros: Nice surroundings. It’s a modern hotel outside the old city.
Cons: Nothing
4,6 Okay
Pros: Location
Cons: Below average UK 2/3 star hotel, similar to a BNB.
Discover the Novotel Marrakech Hivernage hotel in the middle of the trendiest part of Marrakech, where you can unwind and have fun in the many restaurants, casinos and Jet set clubs. You will love our cozy yet refined rooms. Take a stroll and discover the Koutoubia Mosque and the famous Jemaa el-Fna square. After a walk through the souks, relax in our outdoor swimming pool, and savor local delicacies in our casual, one-of-a-kind restaurant, Bazz'art.
With a stay at Royal Mirage Deluxe Marrakech, you'll be centrally located in Marrakech, within a 5-minute drive of Koutoubia Minaret and Menara Mall. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Overall 7,3 Good
Based on 845 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
6,0
Pros: Big room.
Okay
5,0
Pros: The location is very nice and the service at the hotel is excellent
Excellent
8,8
Pros: Beautiful traditional hotel with lovely pool and seating area .. perfectly placed for visiting the souks and the Marrakech plaza .good selection of food served at breakfast/dinner buffet . Very friendly helpful staff .
Poor
1,0
Pros: The location
Okay
5,8
Pros: Location
Good
7,5
Pros: Great service and staff
Good
7,5
Pros: Great service
Good
7,5
Pros: The staff was very polite and helpful. Common and reception area was very beautiful in typical Morrocan style. The hotel is placed in a safe area on a 20 min walking distance from the main square.
Good
7,5
Pros: Service is great
Details
Reviews
Overall 7,3 Good
Based on 845 reviews
Location
8,8
Service
7,5
Amenities
5,8
Breakfast
5,7
Room
5,7
WiFi
5,5
Vibe
5,3
Wellness
4,5
Food
3,9
Bar
3,3
Location
9,0
Service
7,7
Breakfast
6,3
Cleanliness
4,9
Room
4,8
Vibe
4,7
Food
4,4
Service
7,6
Comfort
7,3
Breakfast
5,5
Room
4,4
Food
4,2
Vibe
3,7
Service
7,9
Comfort
7,6
Room
5,5
Vibe
4,7
6,0 Good
Pros: Big room.
Cons: Outdated ex Grand Hotel. Facilities old, Restaurant below average: lukewarm buffet with little choice in the evenings, breakfast small choice too
5,0 Okay
Pros: The location is very nice and the service at the hotel is excellent
Cons: The room not as clean as I expected I found hair all around the bathroom, this definitely not 5 stars hotel, maximum 3.5 starts
8,8 Excellent
Pros: Beautiful traditional hotel with lovely pool and seating area .. perfectly placed for visiting the souks and the Marrakech plaza .good selection of food served at breakfast/dinner buffet . Very friendly helpful staff .
Cons: Property definitely needs some updating in areas , food although varied and tasty was never hot and the dining room was always chilly .
1,0 Poor
Pros: The location
Cons: The state of the room, everything is old and in bad state. The wardrobe, the dresser, the table, the drawers, the bathroom door are all in bad state. And even the bathroom door handle was broken. I can provide pictures. The hotel looks nice from outside, especially the swimingpool, the restaurant and the breakfast. They are all very good !!! The decoration of the hotel is beautiful. But as I said inside the room everything is in a bad state.
5,8 Okay
Pros: Location
Cons: See review
7,5 Good
Pros: Great service and staff
Cons: Outdated rooms, needs renovations
7,5 Good
Pros: Great service
Cons: Outdated rooms, needs renovations
7,5 Good
Pros: The staff was very polite and helpful. Common and reception area was very beautiful in typical Morrocan style. The hotel is placed in a safe area on a 20 min walking distance from the main square.
Cons: The facilities are old especially in the room. Breakfast was very basic.
7,5 Good
Pros: Service is great
Cons: Outdated rooms, needs renovations
With a stay at Royal Mirage Deluxe Marrakech, you'll be centrally located in Marrakech, within a 5-minute drive of Koutoubia Minaret and Menara Mall. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Located in Marrakech (Hivernage), El Andalous Lounge & Spa Hotel is within a 15-minute walk of Palais des Congres and Menara Mall. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Marrakech? This hotel has facilities measuring 7535 square feet (700 square meters), including a conference center. Free self parking is available onsite.
Overall 7,1 Good
Based on 3 575 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
7,9
Pros: Fantastic bed.good room service. Good room cleaning.
Okay
5,4
Pros: The beds were pretty comfy. Granted I was extremely tired from a very full day so I passed out quickly. And the bottled water was pretty cheap 25dhs. Close to the airport 5-10 min drive. DONT let the airport taxis try to charge you 200dhs!!! I fell for it because when I landed I wasn't sure if you could bargain with the taxis but you can. Them making you pay this much is one of the biggest scams. It should be around 50dhs.
Good
7,0
Pros: Staff, Entertainment (including performers), Locality, Scenery and Area was brilliant!
Good
7,0
Pros: The breakfast buffet had a good range of food and all the staff were always so helpful and lovely
Good
7,1
Pros: Friendly staff
Excellent
8,0
Pros: Very nice staff, great swimming pool area, used the SPA - massage was amazing. Prices are reasonable. Not far from shopping mall, good location. You can walk to medina as well. Delicious food - lunch and dinner, breakfast so so.
Okay
4,6
Pros: Only it’s location
Mediocre
2,5
Pros: I did not like anything about this hotel.
Mediocre
3,0
Pros: Decor met expectations
Mediocre
2,0
Details
Reviews
Overall 7,1 Good
Based on 3 575 reviews
Location
8,4
Service
7,2
Breakfast
5,2
Amenities
5,1
Comfort
4,9
Room
4,5
Food
4,5
Cleanliness
4,4
Wellness
4,4
Vibe
3,6
WiFi
3,2
Location
8,0
Service
7,2
Pool
6,7
Breakfast
5,6
Food
5,0
Amenities
4,5
Comfort
4,1
Wellness
4,1
Room
3,9
Cleanliness
3,7
WiFi
3,0
Vibe
2,7
Location
8,9
Service
7,1
Breakfast
6,0
Food
5,1
Comfort
5,0
Amenities
4,9
Room
4,5
Cleanliness
4,3
Vibe
3,4
WiFi
2,4
Location
8,5
Service
7,0
Amenities
5,4
Breakfast
5,0
Comfort
4,3
Food
4,1
Room
3,4
Vibe
3,1
WiFi
1,7
7,9 Good
Pros: Fantastic bed.good room service. Good room cleaning.
Cons: Awfull Internet .awfull toilet.
5,4 Okay
Pros: The beds were pretty comfy. Granted I was extremely tired from a very full day so I passed out quickly. And the bottled water was pretty cheap 25dhs. Close to the airport 5-10 min drive. DONT let the airport taxis try to charge you 200dhs!!! I fell for it because when I landed I wasn't sure if you could bargain with the taxis but you can. Them making you pay this much is one of the biggest scams. It should be around 50dhs.
Cons: Firstly, weeks before my arrival I tried many times to get in contact with the hotel about their airport pick up service since I had selected it. I tried once a week for 4 weeks to tell them yet again I wanted it and my flight time. Not once did I ever get a reply. And when I arrived they were nowhere to be found.
Their wifi was awful downstairs. Couldn't enjoy talking to my parents down by the pool when I've been gone for so long. Had to go upstairs to my room which was ok since the ac worked well just wish I had been able to be at the pool. When headed to the Medina the man behind the front desk gave really bad instructions that were not correct. Along the way I had to ask several locals who ended up getting me to the right spot - the hotel doesn't provide maps. When checking out a different man working the front desk demanded I owed 60+dhs for "other fees" with the hotel. I asked him to show me where and he couldn't find where. I showed him my receipt from Kayak that I owed 0 and he said I still did and I couldn't leave. Not sure if this was a scam but it ticked me off because if this was true, it wasn't not brought to my attention on Kayak nor when I checked in. I still have a weird feeling since he wasn't able to show me. When I asked the same man what the price was for the bus from Marrakech to Merzouga he kept insisting there wasn't such bus when I knew for a fact there was. He then gave me "directions" on how to walk to the bus station since I didn't want to take yet another scamming taxi. The directions he gave went in the complete opposite way when I double checked on Google Maps before exiting- since the other guys directions were off. Not happy with the staff at all.
7,0 Good
Pros: Staff, Entertainment (including performers), Locality, Scenery and Area was brilliant!
Cons: Room heating wasn't working on day 1 but the staff changed the room imminently and very helpful. Wifi very poor! Sorry, but this has to be said. You have to connect again in different areas (pool, lobby, room etc) very poor signal. Needs sorting!
7,0 Good
Pros: The breakfast buffet had a good range of food and all the staff were always so helpful and lovely
Cons: We stayed on the 3rd floor of this hotel and the music from one of the restaurants had a lot of base and reverberated up to our room quite late at night, every night of our stay. Causing the night times not to be as peaceful as we would have liked.
7,1 Good
Pros: Friendly staff
Cons: Cigarette smoke present on all floors, facility condition lack renovation/upkeep
8,0 Excellent
Pros: Very nice staff, great swimming pool area, used the SPA - massage was amazing. Prices are reasonable. Not far from shopping mall, good location. You can walk to medina as well. Delicious food - lunch and dinner, breakfast so so.
Cons: Quite cold at night, thankfully you can use aircon to warm up the room.
4,6 Okay
Pros: Only it’s location
Cons: If you are looking for a 4 star property, it surely isn’t the place. The place is old & dated - also not well maintained. I checked in, with a mind that it’s a 4 star property in essence. It’s very different from what it looked like in the pictures. The room given to us was really not worth staying. I complained to the hotel, after which they gave me a bigger room on a relatively better floor but still it’s not what you might looking for. I could hear the music on 5th floor from the disco below even at 3 in the morning. Breakfast was also a disappointment. The area was too crowded and the staff was unable to re-fill food trays. I also had to share my breakfast table with other people. Staff was polite and trying to accommodate as best as they can but the property has its limitations. If you were staying in Marrakech in 1980s, it’d be a perfect stay but not in 2020.
2,5 Mediocre
Pros: I did not like anything about this hotel.
Cons: Everything about this hotel I hate from my heart. Ruin my trip.
3,0 Mediocre
Pros: Decor met expectations
Cons: An admistrative error by the hotel clerk means we were strong armed into discussions about a trivial sum of money we had already paid. Eventually the staff realised their mistake... However we nearly missed our flight as a result. Bloody outrageous!
2,0 Mediocre
Pros:
Cons: Hidden additional fees that you must pay at the hotel
Located in Marrakech (Hivernage), El Andalous Lounge & Spa Hotel is within a 15-minute walk of Palais des Congres and Menara Mall. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Marrakech? This hotel has facilities measuring 7535 square feet (700 square meters), including a conference center. Free self parking is available onsite.
Located in Marrakech (Medina), Riad Hcekarram is within a 15-minute walk of Ben Youssef Mosque and Almoravid Koubba. Featured amenities include complimentary wired Internet access, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.
Overall 7,1 Good
Based on 302 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9,0
Pros: The stuff was very welcoming. The common areas (patio and terrace) were very cozy and nice. We really liked mint tea. We were checking out really early in the morning and the owner left us some breakfast in the kitchen and we just left the key in the room. We stayed in the superior room that was big enough and clean. Overall pleasant experience.
Good
7,9
Pros: Fátima and the other guy are very nice. They let us to take shower after our check out was really helpful. The rooms are good and the riad decoration also beautiful.
Good
7,1
Pros: The property itself is cute. The room we stayed in was nice and cosy. The breakfast was simple but for us enjoyable. The tea was good and thus sofar the best we had in Morocco (we just started our roadtrip). The breakfast was served in the common area and was served quickly. Great way to start your morning relaxed! On top of the property you find a roof with some seats. Unfortunately you cant see the view but it is nice to sit there a bit in the sun. The location is good as it is just a short walk into the medina, we walked around marrakesh by foot and the main attractions are around 1km away.
Good
7,5
Pros: location
Excellent
10,0
Pros: Our hosts were very kind and attentive to our needs. We absolutely enjoyed our stay there on our first trip to Marrakech!
Good
7,9
Pros: It's beautiful and has an amazing terrace.
Excellent
8,3
Pros: I liked that it was close to the main square.
Poor
1,0
Pros: The decoration was nice and it was clean enough to feel comfortable The Man working there Mr SAHEER (?) WAS REALLY PATIENTE and very nice, did everything to help out
Details
Reviews
Overall 7,1 Good
Based on 302 reviews
Breakfast
7,9
Service
7,4
Location
6,5
Room
5,6
Cleanliness
5,2
Food
4,0
WiFi
2,4
Breakfast
7,3
Service
7,0
Location
6,5
Cleanliness
5,5
Room
4,1
Service
7,5
Location
6,6
Room
5,3
9,0 Excellent
Pros: The stuff was very welcoming. The common areas (patio and terrace) were very cozy and nice. We really liked mint tea. We were checking out really early in the morning and the owner left us some breakfast in the kitchen and we just left the key in the room. We stayed in the superior room that was big enough and clean. Overall pleasant experience.
Cons: No door to the bathroom (just a heavy curtain) - looks nice but not very practical.
7,9 Good
Pros: Fátima and the other guy are very nice. They let us to take shower after our check out was really helpful. The rooms are good and the riad decoration also beautiful.
Cons: A bit confuse in our check in. They wanted to move us for another riad, however everything went well at the end. The breakfast it is nothing special and the orange juice is not natural as they say.
7,1 Good
Pros: The property itself is cute. The room we stayed in was nice and cosy. The breakfast was simple but for us enjoyable. The tea was good and thus sofar the best we had in Morocco (we just started our roadtrip). The breakfast was served in the common area and was served quickly. Great way to start your morning relaxed! On top of the property you find a roof with some seats. Unfortunately you cant see the view but it is nice to sit there a bit in the sun. The location is good as it is just a short walk into the medina, we walked around marrakesh by foot and the main attractions are around 1km away.
Cons: The bathroom and bedroom are seperated by only a curtain. For us it is not a big problem, and there is an additional toilet outside the room if necessary. The shower had warm water, but the water pressure wasn’t too good. Furthermore, the location is a bit hard to find. However, when you know where it is, it is easier to find. Be aware of youth trying to show you where your hostel is, as they ask money afterwards.
7,5 Good
Pros: location
Cons: staff
10,0 Excellent
Pros: Our hosts were very kind and attentive to our needs. We absolutely enjoyed our stay there on our first trip to Marrakech!
Cons:
7,9 Good
Pros: It's beautiful and has an amazing terrace.
Cons: The bath is not separated from the room - only by curtains. So when you take a shower everything gets moist.
8,3 Excellent
Pros: I liked that it was close to the main square.
Cons:
1,0 Poor
Pros: The decoration was nice and it was clean enough to feel comfortable The Man working there Mr SAHEER (?) WAS REALLY PATIENTE and very nice, did everything to help out
Cons: 1: They offer to pick us up, I asked in advance how much it was going to cost and I got no answer, in the end I paid 15 Euro, From the airport there is a Price table for taxi and the price it should be 8 euro, in fact the way back at the airport,We paid 10 euro with no bargaing at all. 2. The water in the room was cold, but Fatima insisted it was not cold, she never apoligize for the inconvenient, she just insisted the water was not cold. On the 3rd day after insisting , Mr Saheer convincend Fatima that the water was really cold indeed, so she made us move to a different Riad, but it was so HORRIBLE and smelling that we had to go back. In the end we moved to another room and FINALLY there was hot water. 3. Breakfast is boring, bread, a different type of bread and butter and jam 4 days the same thing, tea and coffe cold 4 There was nobody could speak English, other than on the phone, sometime there was noone we could talk to at all
Located in Marrakech (Medina), Riad Hcekarram is within a 15-minute walk of Ben Youssef Mosque and Almoravid Koubba. Featured amenities include complimentary wired Internet access, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.
With a stay at Hôtel Chems, you'll be centrally located in Marrakech, a 3-minute drive from Koutoubia Minaret and 5 minutes from Saadian Tombs. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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Overall 6,6 Good
Based on 2 513 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,8
Pros: Close to Jama El Fna , 5 to 10 mins walk and koutoubia is just right there, and can see it from the room balcony. Staff are nice,
Excellent
8,0
Pros: VERY NEAR TO ALL ATTRACTIONS LIKE JAMA EL FINA OR KUTOBA MOSQUE. NO NEED OF TAXI. VERY NICE GARDEN. GOOD BREACK FAST.
Good
7,0
Pros: Location was everything. Walking distance to the Medina. The star system in Morocco is not the same as the US.5 stars in Morocco is around 3.5 stars in America.But the place was clean , the beds were soft and we had a bathtub( very big item in Morocco), only place that had one in the 5 different hotels we stayed in.The biggest thing I can say about Morocco is the people are maybe the nicest , most friendly helpful people I've even come across in all my world travels.
Excellent
8,0
Pros: Staff are all very nice.
Mediocre
3,8
Pros: Location
Mediocre
3,0
Pros: Food was good. Location was good.
Okay
4,0
Pros: Very noise. Breakfast is quite simple. The swimming pool is very nice though. The rooms are old.
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Details
Reviews
Overall 6,6 Good
Based on 2 513 reviews
Location
9,6
Amenities
5,8
Service
5,3
Comfort
5,2
Breakfast
5,1
Cleanliness
4,9
Wellness
4,0
Room
4,0
Food
3,5
WiFi
3,2
Vibe
1,6
Location
9,3
Amenities
6,0
Breakfast
5,7
Comfort
5,2
Service
4,6
Cleanliness
4,4
Room
4,2
Food
3,5
WiFi
2,3
Vibe
1,3
Location
9,6
Amenities
5,5
Service
5,5
Breakfast
5,1
Cleanliness
4,3
Comfort
4,2
Food
3,8
Room
3,0
WiFi
2,2
Vibe
1,5
Location
9,4
Pool
7,7
Amenities
5,8
Value
5,8
Comfort
5,3
Breakfast
5,1
Cleanliness
4,7
Service
4,7
Room
3,5
Food
3,4
WiFi
1,3
Vibe
1,1
Location
9,6
8,8 Excellent
Pros: Close to Jama El Fna , 5 to 10 mins walk and koutoubia is just right there, and can see it from the room balcony. Staff are nice,
Cons: The furniture and the toilets are old, if they change them that would be great -
8,0 Excellent
Pros: VERY NEAR TO ALL ATTRACTIONS LIKE JAMA EL FINA OR KUTOBA MOSQUE. NO NEED OF TAXI. VERY NICE GARDEN. GOOD BREACK FAST.
Cons: HOTEL NEED SOME TO PROVIDE BINS IN THE ROOMS. BATH ROOMS NEEDS SOME UPDATIONG.
7,0 Good
Pros: Location was everything. Walking distance to the Medina. The star system in Morocco is not the same as the US.5 stars in Morocco is around 3.5 stars in America.But the place was clean , the beds were soft and we had a bathtub( very big item in Morocco), only place that had one in the 5 different hotels we stayed in.The biggest thing I can say about Morocco is the people are maybe the nicest , most friendly helpful people I've even come across in all my world travels.
Cons: nothing.
8,0 Excellent
Pros: Staff are all very nice.
Cons: Breakfast can be a little chaotic if the hotel is busy.
3,8 Mediocre
Pros: Location
Cons: Very old hotel, should be refurnished 20 years ago. Everything used, dirty, bad smell in the bathroom, not working facilities. Useless pool (not heated), broken and dirty seats. The breakfast was a joke - served from 6am offered only half of food/drinks (plates were still covered with the stretch!). After 8am staff came and started to serve tea and pancakes (still poor choice). Good location but next to the pool there was a huge, noisy construction. And finally „no drinks/food from outside of hotel” policy??? Really? Is it a hotel or a scout camp? 4 stars? Really? Should be 1 only for location. Never again. Avoid this hotel!
3,0 Mediocre
Pros: Food was good. Location was good.
Cons: Smelled very badly of cigarette smoke. They allow smoking inside the lobby. You has to put a deposit down for pool towel. Bathrooms had mold. Bed was uncomfortable. Very old and outdated hotel and not at all like the photos on their website.
4,0 Okay
Pros: Very noise. Breakfast is quite simple. The swimming pool is very nice though. The rooms are old.
Cons:
With a stay at Hôtel Chems, you'll be centrally located in Marrakech, a 3-minute drive from Koutoubia Minaret and 5 minutes from Saadian Tombs. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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