Manchester hotels near Exchange Square

Cons: We booked a suit got there realized it was small, stayed 2 nights and took an extra room.Day 3 we booked a two bedroom suit which really isn't it's just them bringing two rooms together.We were shown a suit with a balcony & since my artist is super claustrophobic and has a lot of luggage we agreed to that.Upon going to pay they claimed someone booked that particular room for 2 nights and we booked it right with them less than an hr ago for 3 nights.These super racist hotel people just because the person was black almost even lied they never showed us the room.We left the hotel and booked a huge 3 bedroom penthouse suit somewhere else.Mind u we had no issues we these people we just decided to leave after realizing it was more of a racist thing, I forgot to mention their services suck, they barely help with anything like umbrellas and opening doors smh we never even had a conversation with any one except the manager the day we left but go this email today claiming we were rude to their guests.

Cons: My room needed refurbishment. Everything was a little old and tired.

Cons: Needs investment certain things looking old now, my first stay years ago was very impressive it seems more like a 4 star now and the little touches aren't there like before.

Cons: There could have been better / more lighting in the dressing area in order to take advantage of the full length mirrors. And the air-conditioning controls were a bit fiddly to adjust - a remote control might have been a better option.

Cons: Nothing :)

Cons: Homeless camping across from the hotel, front of most room windows

Cons: The lobby had one working lift and looked more like a backstage area. Only one lift worked which took an age to arrive. Annoyingly I was on eighth floor. Air conditioning was also broken in my room. Hotel ignored feeeback email. Wouldn't recommend

Cons: No dislikes

Cons: The Parking was extortionate in price, not that there was any space to park which was ridiculous! Got to the hotel and found out there was a £20 charge for using the spa facilities which were 4 tiny rooms which were not appropriate in terms of temperature as you would expect a steam room or a sauna to be! There was no pool or other spa facilities apart from these 4 rooms for which the price was ridiculous! The lady at the spa reception didnt charge us thankfully as less than 10 mins into the quite dim, squashed and awfully miniature "spa" me and my husband were out of there very disappointed in having paid extortionate prices for the stay and then the parking issue and then on top of that the sadly tarnished expectations of the spa! We left the hotel the same night we checked in without staying at the hotel just flavergasted with the lack of explanation in regards to the facities and staff demeanour and attitude.

Cons: Lifts are very temperamental, should be more efficient

Cons: No outlets by the bed - I have a CPAP machine and the staff was completely baffled as to how to solve my problem. My traveling companion insisted on an extension cord, which they were eventually able to provide, but this is the first hotel EVER in my experience where there were no outlets by the bed. The beds were sized for children, not adults, and were in dismal shape. The rooms were too small to allow for much movement, I had booked a single room with two beds, and the staff screwed up our reservation and put us in two separate rooms. I'm deaf and depended on my companion to assist me, so this left me in a bad place. Both of our rooms were directly above a nightclub - neither of us could get any sleep until the club closed at 2:30. And I didn't need to hear the music booming up from downstairs - the entire room vibrated. The entire place felt worn out, old, and used. The chairs in the lobby had cracked vinyl, and it felt like a dump. Our stay was ruined because of our lack of sleep, the management only offered a measly 10% discount (we're asking for a full refund from the owners), and we ended up returning to London early because we were both so tired and fed up. Stay away from this place - it markets itself on character and charm, but it's only surface veneer - it has neither.

Cons: Room was a dump - wardrobe door hanging off.

Cons: room and halls on 5th floor could be better maintained

Cons: The dated feel to the hotel, the lack of light in my room (457) The room smelt fusty, the carpets and walls were stained, the breakfast was of very poor quality. The lifts are not very practical.

Cons: Wifi in room is limited to 20 minutes unless you pay for the premium wifi. Furniture and décor is a bit dated.

Cons: Poor customer service

Cons: The hotel overall full scope maintenance is very poor, looking then at Britannia as a big missed opportunity. Ideal target for "Hotel Impossible" next episode

Cons: Could do with better quality breakfast items. Hotel needs a refurbish. We wanted cocktails but barmaid we couldn't have any

Cons: The room didn't have a window, issues with the air conditioning being red hot, the beds were rock hard and general up keep and cleansiness of the bathroom is well below standard

Cons: Poor wifi availability, and poor connection even in the public areas. The toilet in my room didn't flush properly, I had to 'pump' it to get it to flush. Very dated overall. Breakfast was very average. Very over priced for the quality.

Cons: Room noisy due to occupant on floor above and thin and creaky bedroom ceiling. Asking for consideration didn't solve problem. Breakfast poor quallity - no muesli or devent fruit lots of fatty bacon, poor coffee - perhaps it just matched discounted room price bracket so dont pay for breakfast and go and eat somewhere else

Cons: Cold, smelly room. Noisy. On the ground floor.

Cons: It's just old and unkept. The owners need to reinvest in the property.

Cons: Worst hotel I've ever stayed at

Cons: Charging for room wifi when other hotels include as standard Radiator valve broken meaning room was cold al night

Cons: Every thing