Good
7,0
Pros:
Lovely inside Clean Polite
Cons:
Nothing
Okay
4,0
Pros:
The location of the room was very convenient for Smithdown Road and Greenbank Student Village. It was very cheap. Staff at the main Mountford hotel (down the road) were helpful.
Cons:
The room was in a very run down old house which had certainly seen better days. It was fine for one night, but the tired decor would have made it somewhat depressing for any longer. Our room certainly needed a new bed.
Excellent
9,0
Pros:
Very well priced, comfiest bed I’ve ever slept in.
Cons:
Dated decor could do with being updated. Other than that, there was nothing wrong with the stay at Ullet suites.
Poor
1,0
Pros:
I was lock out of my room for 10 hours had to sleep in another room end up being late for work a nightmare
Cons:
it was all rubbish I have stayed there many times in the pass its gone down hill
Okay
4,0
Pros:
The value of the hotel
Cons:
The rooms smelt disgusting like back up drains
Poor
1,0
Pros:
Nothing to like
Cons:
The rooms are awful(the room nr 12 has a leak in the roof),the heat is not working(ived called them,they supposed to came to fix it but after 20 minutes they didnt answer the phone..we was freezing),the tv didnt worked,the WiFi didnt worked,the room was dirty, and on room 5 the room was very dirty(like they didnt changethe sheets for 1 week),the bathroom was dirty,the towels from the bathroom were dirty,the wifi didnt worked.We had on both rooms a very very unpleasant stay
Poor
1,0
Pros:
The reception staff were very helpful and friendly
Cons:
The food was cold and parts were uncooked, the room was dirty even after we mentioned it. The window had a crack in, the place was falling to bits. The room was freezing cold
Poor
1,0
Pros:
It was very near to the course I was attending. The room was warm.
Cons:
The shower didn’t work, the TV didn’t work. The hairdryer went on fire and gave me an electric shock. The furniture was old and stained. The room was quite dirty. I didn’t feel safe due to the electrics. (Several things plugged into extension cable due to lack of sockets) The hotel was too far away from the suites to go for breakfast. Complained on the first day and offered another room. Had to travel to another building to look at another room which was no better. All in all the worst hotel I have ever stayed at. The staff didn’t seem surprised when I complained and were quite rude. Won’t be back and disgusted at what I paid for such a low standard room.