Malmaison Manchester

Nice feather pillows. Extra thick black out curtains. Nice fluffy towels. Good shower.

No one gave us any info about breakfast (where, what time etc..) so looked in the room but no guest info for that either. No info on number to call for reception/restaurant etc. Tried to call the hotel landline (from upstairs in my room!) but constantly engaged so went down to reception in the end. No one there.....Waited...asked the bar staff...waited. In the end, the night manager appeared and told me that no such guest information existed in the rooms. He insisted that the breakfast times were in the room on the breakfast menu (they weren't, we didn't have anything with it on). I couldn't be bothered to argue but managed to get the information finally though bit like pulling teeth. So if anyone needs it, breakfast is served in the bar area from 7 - 10am. Continental breakfast and £2 more for full English. There is also a spa and gym I believe and the guests before us at reception were given all the details on that but it wasn't mentioned when we checked in. Maybe you have to pay extra so check first if you are booking Malmaison for the facilities. They weren't offered to us.